CN101090519B - Scene GIS intelligent guide service system and method based on man-machine conversation - Google Patents

Scene GIS intelligent guide service system and method based on man-machine conversation Download PDF

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Publication number
CN101090519B
CN101090519B CN2007100222435A CN200710022243A CN101090519B CN 101090519 B CN101090519 B CN 101090519B CN 2007100222435 A CN2007100222435 A CN 2007100222435A CN 200710022243 A CN200710022243 A CN 200710022243A CN 101090519 B CN101090519 B CN 101090519B
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user
visit
scenic spot
service
spot
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CN101090519A (en
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龙毅
胡雷地
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SUZHOU MAIPU INFORMATION TECHNOLOGY CO LTD
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Nanjing Normal University
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Abstract

This invention discloses a scenic spot GIS intelligent tourist guiding service system based on man-machine talk including a mobile terminal, a mobile communication system, a mobile location system and a GIS scenic spot server, in which, the mobile terminal utilizes a distribution identifying technology to realize whole range phone interaction with users, gets user position information in real time by the mobile location system and provides phone guiding and scenic spot explaining service to tourist timely. This invention also discloses a method for providing GIS intelligent guiding service by this system.

Description

Based on interactive scene GIS intelligent guide service system and method
Technical field
The present invention relates to a kind of guide service system and method, relate in particular to scene GIS intelligent guide service system and method by Chinese speech recognition technology, geographic information system technology, mobile communication network technology, mobile positioning technique, multimedia technology.
Background technology
Along with the improvement day by day of people's life, the public is more and more higher for the requirement of tourism quality, and numerous passengers have been not content with the visit of simple sight spot, and they need understand more history and draw more knowledge.The guide is most important for high-quality tourism, yet because the level of guide own is uneven, the interference of extraneous objective factor in addition often causes the tourism quality to be affected, more distinct issues are that tourist party's large contingent hobby is different, often cause the situation that it is difficult to cater for all tastes.Along with the development of self-service trip, do not have guide's route often to ride and see flower, the visitor can not understand the characteristic and the intension at sight spot, can't stay deep impression to the sight spot.Therefore at above problem, the multiple solution that has occurred self-help guide system on the market, it at first is the mode of obtaining sight spot information by the terminal of the special positioner support in scenic spot, as infrared ray, radio, radio frequency, bluetooth etc., yet this mode terminal lease and the positioner regular maintenance on have problems, therefore limited its development; Another kind method is that the mode by dialing enters Sound Information Service System, to obtain the voice introduction of corresponding sight spot, its shortcoming is that the visitor must remember a large amount of specific sight spot service number, the inquiry trouble, especially this mode support of only providing voice service not have other multimedia messagess such as picture character, service are comparatively dull; Another kind of more intelligent method is to obtain the sight spot multimedia messages by GPS, invention " a kind of automatic guiding method " such as Yinghuada (Shanghai) Electronics Co Ltd., this method adopts positional information to activate corresponding sight spot explanation service, but this System and method for only provides sight spot explanation service, and its service content and form are comparatively single.
Summary of the invention
Technical problem to be solved by this invention is, overcomes the defective that prior art exists, and service content is abundant, intelligent degree is higher scene GIS intelligent guide service system and method are provided.
The present invention is based on interactive scene GIS intelligent guide service system, comprise portable terminal, mobile communication system, movable positioning system, four parts of GIS scenic spot application server; It is characterized in that:
Described portable terminal can be palmtop PC (PDA), portable computer (Portable PC), WAP mobile phone and other smart machine.The user utilizes this terminal to send service request to long-range server, accepts the result that server transmits then and expresses.
Described mobile communication system is the tie that connects portable terminal and GIS scenic spot application server, it radios to GIS scenic spot application server with user's demand, analysis result with server is transferred to user terminal again, its core technology is a wireless access technology, is extensive use of technology such as GSM, CDMA, GPRS at present.
Described movable positioning system is meant that technology such as utilizing GPS technology, OTDOA technology, A-GPS obtains user's latitude and longitude information, and this positional information can be sent to the movable positioning system of user terminal and GIS scenic spot application server by infinite network, as Fig. 2.
Described GIS scenic spot application server is a key component of the present invention, it is the GIS engine of suite of services system, stored GIS (GIS-Geographic Information System) scenic spot application program, comprising scenic spot multi-medium data and client software system, it sets up on the internet, accept the visit of WAP gateway, it accepts the request and the return results of mobile client.GIS (GIS-Geographic Information System) is a prior art, is extensive use of in the speech guide system of automobile gps satellite location at present.
Portable terminal utilizes distributed speech recognition technology to realize omnidistance interactive voice with the user, it by movable positioning system real-time obtain customer position information, and according to this positional information real-time provide the voice guide and the sight spot explanation service of scenic spot tour to the visitor.
Based on interactive scene GIS intelligent guidance method (offline service mode), the steps include:
At first, the user is before the visit scenic spot, and portable terminal is downloaded scenic spot multi-medium data and client software system.
A) start client software.
B) mobile client is obtained current location by movable positioning system, and obtains client scenic spot of living in code name and be written into the GIS data at this scenic spot according to this position.
C) client software is selected scenic spot visit mode by two kinds of approach prompting visitors of voice and screen, i.e. route visit with emerging visit.If the visitor selects press route visit mode, just the visitor can selective system give tacit consent to the route that provides, also can self-defined tour; If the visitor selects with emerging visit mode, the visitor goes sight-seeing the restriction that the scenic spot is not subjected to route, can enjoy sight spot explanation service, but can't enjoy scenic spot Voice Navigation service.The visitor can be undertaken by keyboard and voice dual mode and system alternately.Such as: the visitor says " my selection schemer visit "/" I select with emerging visit " facing to microphone or by " 1 " key selection schemer visit mode, selects with emerging visit mode by " 2 " key.
If the method for service of user's selection schemer visit, portable terminal then obtains the accurate geographic position information of terminal by movable positioning system every the time interval of setting, and it is expressed on the birds-eye view of scenic spot, simultaneously this positional information and each angle point of tour are carried out computing, for the visitor provides walking Voice Navigation service, the guiding visitor goes to next sight spot in real time; Simultaneously current passenger's the positional information and the toggle area at sight spot are compared,, then play and be stored in local sight spot multimedia messages if the passenger enters certain sight spot toggle area first.
If the user selects the method for service with emerging visit, client is then obtained accurate geographical location information every the time interval of setting by movable positioning system, and express on the birds-eye view of scenic spot, simultaneously the toggle area at this positional information and sight spot is calculated, if the passenger enters this zone, sight spot first, play and be stored in local sight spot multimedia messages.
D) user visit finishes, the user stops service.
Based on interactive scene GIS intelligent guidance method (online service mode), the steps include:
The user is before the visit scenic spot, and portable terminal is not installed the client software system and do not downloaded the scenic spot multi-medium data,
A) visitor downloads and installs client software in real time by the WAP mode.
B) start client software.
C) portable terminal obtains current location by movable positioning system, and obtains client scenic spot of living in code name and these scenic spot data of online download according to this position.
D) client software is selected scenic spot visit mode by two kinds of approach prompting visitors of voice and screen, i.e. route visit with emerging visit.If the visitor selects press route visit mode, just the visitor can selective system give tacit consent to the route that provides, also can self-defined tour; If the visitor selects with emerging visit mode, the visitor goes sight-seeing the restriction that the scenic spot is not subjected to route, can enjoy sight spot explanation service, but can't enjoy scenic spot Voice Navigation service.The visitor can be undertaken by keyboard or voice dual mode and system alternately.Such as: the visitor can say " my selection schemer visit "/" I select with emerging visit " facing to microphone or by " 1 " key selection schemer visit mode, select with emerging visit mode by " 2 " key.
If the method for service of user's selection schemer visit, portable terminal then obtains accurate geographical location information every the time interval of setting by movable positioning system, and express on the birds-eye view of scenic spot, simultaneously this positional information and each angle point of tour are carried out computing, for the user provides walking Voice Navigation service, the guiding visitor goes to next sight spot in real time; Simultaneously current passenger's the positional information and the toggle area at sight spot are compared, if the passenger enters certain sight spot toggle area first, whether portable terminal needs explaining information by voice mode prompting passenger, the user can be undertaken alternately by voice and button dual mode and terminal, if desired, then GIS scenic spot application server is showed personalized sight spot multimedia messages to the visitor in real time by audio communication mode, short message mode or online broadcast mode.
If the user selects the method for service with emerging visit, portable terminal then obtains accurate geographical location information every the time interval of setting by mobile phone positioning system, and express on the birds-eye view of scenic spot, toggle area with this positional information and sight spot compares simultaneously, if the passenger enters certain sight spot toggle area first, then point out the passenger whether to need explaining information, the user can be undertaken alternately by voice and button dual mode and terminal, if desired, then GIS scenic spot application server by the audio communication mode, short message mode or online broadcast mode are showed personalized sight spot multimedia messages to the visitor in real time.
E) user visit finishes, the user stops service.
Based on interactive scene GIS intelligent guidance method (self-service triggering mode), the steps include:
Portable terminal is not installed scenic spot service client software all the time.
A) visitor if want to understand some concrete explaining information at this sight spot, can directly dial the predefined triggering key of service system, as " 0 " key in the process at visit sight spot.
B) GIS scenic spot server obtains visitor's precise position information by movable positioning system, and the sight spot toggle area of storing on this positional information and the server compared, if visitor's portable terminal is in the toggle area at this scenic spot, then GIS scenic spot application server is showed the sight spot multimedia messages to the visitor in real time by audio communication mode, short message mode or online broadcast mode;
C) sight spot is introduced to finish and is then stopped service.
The present invention is intended to provide the service of high-quality hommization scenic spot in real time for numerous visitors, rely on the Chinese speech recognition technology of intelligence, accurate mobile positioning technique, according to the various actions pattern of visitor in tourism process, automated intelligent must be served for the visitor provides scenic spot Voice Navigation and tourism explanation in all directions.The present invention also overcomes the shortcoming that has self-help guide system now on the Da Cheng very much simultaneously except comprising the general advantage of self-help guide system, has own exclusive characteristic:
(1) made full use of existing equipment and facilities, as client of the present invention is mobile phone or PDA and other smart machine the user uses, network is existing and the mobile communications network of popularization and application, therefore, making up this scenic spot service system need not to buy terminal, sets up network, so small investment, the burden of regular maintenance is little.
(2) made full use of existing mobile positioning technique, such as GPS technology, OTDOA technology, A-GPS technology etc., so all visitors that have mobile phone or other smart machine all can use native system, so the potential customer group of the present invention is comparatively huge.
(3) adopted the interactive mode of Chinese speech dialogue, made simpler alternately, more convenient, more intelligent, more humane between visitor and the system.
(4) the present invention has been full of concern with humanization, the user is when sending request, GIS scenic spot application server just obtains user's basic identity information from Mobile Network Operator, as age bracket and sex, and obtain the multi-medium data that meets this colony's hobby on this basis at age, thereby for the visitor provides personalized scenic spot guide service, as Fig. 5.
(5) the C/S framework of the present invention's employing, all data are kept in the application server of GIS scenic spot, and therefore, data modification upgrades very convenient.
(6) the present invention must provide service for all user groups that enter the scenic spot as far as possible, as long as the visitor has mobile phone, PDA or other smart machine, and the service wish of using this is arranged, and multiple service mode provided by the present invention just can provide real-time hommization high-quality scenic spot service for it.
(7) the present invention is easy to use, simple operation.If the passenger selects to use line model, only need to select tour, be with earphone then, following all operations all has finishing of system's automated intelligent.If the user does not reply service short message, but still can enjoy scenic spot explanation service, the visitor only need oneself want that understanding the place, sight spot dials " 0 " key, just can obtain the guide service of high-quality hommization, need not to remember complicated sight spot numbering.
(8) the sight spot explanation is abundant in content lively, and both pictures and texts are excellent.Sight spot information comprises multimedia messagess such as multilingual introductory video, audio commentary, literal, picture, and therefore a large amount of sight spot multimedia messagess can improve visitor's tourism quality to a great extent.
(9) feedback system of the present invention is various, can adopt multiple methods of service such as note, multimedia message and audio communication, user's use of can independently selecting or arrange in pairs or groups.
Description of drawings
The framework of Fig. 1 GIS intelligence scenic spot service system
The workflow of Fig. 2 movable positioning system
Fig. 3 mobile terminal software system works flow process figure
The workflow diagram of Fig. 4 GIS intelligence scenic spot server software system
The human-computer interaction interface workflow of Fig. 5 GIS intelligence scenic spot service system
The handling process of the scenic spot explanation of Fig. 6 personalization
Fig. 7 client off-line service mode flow chart
Fig. 8 client online service model process figure
The self-service triggering service mode of Fig. 9 client flow chart
The workflow diagram of Figure 10 GIS intelligence scenic spot server software system
Embodiment
Below in conjunction with drawings and Examples, the present invention is described in further detail.
Embodiment:
As shown in Figure 1, based on interactive scene GIS intelligent guide service system, comprise portable terminal, mobile communication system, movable positioning system, four parts of GIS scenic spot application server;
Mobile communications network adopts GPRS network, and movable positioning system adopts the A-GPS technology, and portable terminal is a smart mobile phone, GIS scenic spot application server prepackage GIS (GIS-Geographic Information System) scenic spot application program.Mobile phone utilizes WAP visit GIS scenic spot application server by GPRS network, downloads client software or scenic spot multi-medium data according to the actual software and hardware situation customization of user mobile phone.The request that server can the customer in response end sends is such as the speech recognition in the interactive voice, download the multi-medium data at specific sight spot etc.; Portable terminal and GIS scenic spot application server communicate and cooperate by GPRS, thereby serve for numerous visitors provide high-quality hommization scenic spot in real time.
Based on said system, the scene GIS intelligent guide service has three kinds of methods of service:
The offline service mode
The user just arrived portable terminal with scenic spot multi-medium data and client software system downloads before the visit scenic spot, this type of user accepts flow process such as Fig. 7 of service when the visit scenic spot, and concrete steps are as follows:
1, starts client software.
2, portable terminal obtains current location by movable positioning system, and obtains portable terminal scenic spot of living in code name and be written into the data at this scenic spot according to this position.
3, client software is selected scenic spot visit mode by two kinds of approach prompting visitors of voice and screen, i.e. route visit with emerging visit.If the visitor selects press route visit mode, just the visitor can selective system give tacit consent to the route that provides, also can self-defined tour; If the visitor selects with emerging visit mode, the visitor goes sight-seeing the restriction that the scenic spot is not subjected to route, can enjoy sight spot explanation service, but can't enjoy scenic spot Voice Navigation service.
4, the visitor can be undertaken by keyboard and voice dual mode and system alternately.Such as: the visitor says " my selection schemer visit "/" I select with emerging visit " facing to microphone or by " 1 " key selection schemer visit mode, selects with emerging visit mode by " 2 " key.
If the method for service of 5 user's selection schemers visit, client was then obtained the accurate geographic position information of terminal by movable positioning system every 10 seconds, and it is expressed on the birds-eye view of scenic spot, simultaneously this positional information and each angle point of tour are carried out computing, for the visitor provides walking Voice Navigation service, the guiding visitor goes to next sight spot in real time; Simultaneously current passenger's the positional information and the toggle area at sight spot are compared,, then play and be stored in local sight spot multimedia messages if the passenger enters certain sight spot toggle area first.
If 6 users select the method for service with emerging visit, client was then obtained accurate geographical location information every 10 seconds by movable positioning system, and express on the birds-eye view of scenic spot, simultaneously the toggle area at this positional information and sight spot is calculated, if the passenger enters this zone, sight spot first, play and be stored in local sight spot multimedia messages.
If 7 users select to go sight-seeing according to route then repeat 5 steps, the user selects then to repeat 6 steps with emerging visit and has gone sight-seeing the scenic spot or stopped service up to the user.
8, user visit finishes, the user stops service.
The online service mode
If portable terminal was not installed client and downloaded the scenic spot multi-medium data before the user goes sight-seeing the scenic spot, this type of user accepts flow process such as Fig. 8 of service when the visit scenic spot, and concrete service steps is as follows:
1, the visitor downloads and installs client software of the present invention in real time by the WAP mode.
2, start client software.
3, portable terminal obtains current location by movable positioning system, and obtains client scenic spot of living in code name and these scenic spot data of online download according to this position.
4, client software is selected scenic spot visit mode by two kinds of approach prompting visitors of voice and screen, i.e. route visit with emerging visit.If the visitor selects press route visit mode, just the visitor can selective system give tacit consent to the route that provides, also can self-defined tour; If the visitor selects with emerging visit mode, the visitor goes sight-seeing the restriction that the scenic spot is not subjected to route, can enjoy sight spot explanation service, but can't enjoy scenic spot Voice Navigation service.
5, the visitor can be undertaken by keyboard or voice dual mode and system alternately.Such as: the visitor can say " my selection schemer visit "/" I select with emerging visit " facing to microphone or by " 1 " key selection schemer visit mode, select with emerging visit mode by " 2 " key.
If the method for service of 6 user's selection schemers visit, client was then obtained accurate geographical location information every 10 seconds by movable positioning system, and express on the birds-eye view of scenic spot, simultaneously this positional information and each angle point of tour are carried out computing, for the user provides walking Voice Navigation service, the guiding visitor goes to next sight spot in real time; Simultaneously current passenger's the positional information and the toggle area at sight spot are compared, if the passenger enters certain sight spot toggle area first, whether client needs explaining information by voice mode prompting passenger, the user can be undertaken alternately by voice and button dual mode and terminal, if desired, then GIS scenic spot application server is showed personalized sight spot multimedia messages to the visitor in real time by audio communication mode, short message mode or online broadcast mode.
7, if the user selects the method for service with emerging visit, client was then obtained accurate geographical location information every 10 seconds by mobile phone positioning system, and express on the birds-eye view of scenic spot, toggle area with this positional information and sight spot compares simultaneously, if the passenger enters certain sight spot toggle area first, then point out the passenger whether to need explaining information, the user can be undertaken alternately by voice and button dual mode and terminal, if desired, then GIS scenic spot application server by the audio communication mode, short message mode or online broadcast mode are showed personalized sight spot multimedia messages to the visitor in real time.
Repeat 6 steps if 8 users select according to the route visit, repeat 7 steps if the user selects with emerging visit and gone sight-seeing the scenic spot or stop to serve up to the user.
9, user visit finishes, the user stops service.
Self-service triggering method of service
Though user's portable terminal is not installed scenic spot service client software all the time, but still can enjoy sight spot explanation service, its service procedure such as Fig. 9, concrete steps are as follows:
1, the visitor if want to understand some concrete explaining information at this sight spot, can directly dial predefined triggering key, for example " 0 " key in the process at visit sight spot.
2, GIS scenic spot server obtains the precise position information (as Fig. 2) of visitor's portable terminal by movable positioning system, and the sight spot toggle area of storing on this positional information and the server compared, if the visitor is in the toggle area at this scenic spot, then GIS scenic spot application server is showed the sight spot multimedia messages to the visitor in real time by audio communication mode, short message mode or online broadcast mode, as Fig. 6.
3, the sight spot is introduced to finish and is then stopped service.

Claims (2)

1. one kind based on interactive scene GIS intelligent guidance method, the steps include:
At first, the user is before the visit scenic spot, and portable terminal is downloaded scenic spot multi-medium data and client software system;
A) start client software;
B) portable terminal obtains current location by movable positioning system, and obtains portable terminal scenic spot of living in code name and be written into the GIS data at this scenic spot according to this position;
C) client software prompting user selects scenic spot visit mode, i.e. route visit with emerging visit; If the user selects press route visit mode, the user can selective system give tacit consent to the route that provides, also can self-defined tour; If the user selects with emerging visit mode, the user goes sight-seeing the restriction that the scenic spot is not subjected to route, can enjoy sight spot explanation service, but can't enjoy scenic spot Voice Navigation service;
If the method for service of user's selection schemer visit, portable terminal then obtains the accurate geographic position information of terminal by movable positioning system every the time interval of setting, and it is expressed on the birds-eye view of scenic spot, simultaneously this positional information and each angle point of tour are carried out computing, for the user provides walking Voice Navigation service, the guiding user goes to next sight spot in real time; Simultaneously active user's the positional information and the toggle area at sight spot are compared,, then play and be stored in local sight spot multimedia messages if the user enters certain sight spot toggle area first;
If the user selects the method for service with emerging visit, portable terminal then obtains accurate geographical location information every the time interval of setting by movable positioning system, and express on the birds-eye view of scenic spot, simultaneously the toggle area at this positional information and sight spot is calculated, if the user enters this zone, sight spot first, play and be stored in local sight spot multimedia messages;
D) user visit finishes, the user stops service.
2. one kind based on interactive scene GIS intelligent guidance method, the steps include:
The user is before the visit scenic spot, and portable terminal is not installed client software and do not downloaded the scenic spot multi-medium data;
A) client software is downloaded and installed to portable terminal in real time by the WAP mode;
B) start client software;
C) portable terminal obtains current location by movable positioning system, and obtains client scenic spot of living in code name and these scenic spot data of online download according to this position;
D) client software prompting user selects scenic spot visit mode, i.e. route visit with emerging visit; If the user selects press route visit mode, the user can selective system give tacit consent to the route that provides, also can self-defined tour; If the user selects with emerging visit mode, the user goes sight-seeing the restriction that the scenic spot is not subjected to route, can enjoy sight spot explanation service, but can't enjoy scenic spot Voice Navigation service;
If the method for service of user's selection schemer visit, portable terminal then obtains accurate geographical location information every the time interval of setting by movable positioning system, and express on the birds-eye view of scenic spot, simultaneously this positional information and each angle point of tour are carried out computing, for the user provides walking Voice Navigation service, the guiding user goes to next sight spot in real time; Simultaneously active user's the positional information and the toggle area at sight spot are compared, if the user enters certain sight spot toggle area first, whether portable terminal prompting user needs explaining information, the user needs as selecting, and then GIS scenic spot application server is showed personalized sight spot multimedia messages to the user in real time by audio communication mode, short message mode or online broadcast mode;
If the user selects the method for service with emerging visit, portable terminal then obtains accurate geographical location information every the time interval of setting by movable positioning system, and express on the birds-eye view of scenic spot, toggle area with this positional information and sight spot compares simultaneously, if the user enters certain sight spot toggle area first, then point out the user whether to need explaining information, the user needs as selecting, and then GIS scenic spot application server is showed personalized sight spot multimedia messages to the user in real time by audio communication mode, short message mode or online broadcast mode;
E) user visit finishes, the user stops service.
CN2007100222435A 2007-05-10 2007-05-10 Scene GIS intelligent guide service system and method based on man-machine conversation Expired - Fee Related CN101090519B (en)

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