CN107742340B - Automatic management method and device for scenic spot tour guide equipment - Google Patents

Automatic management method and device for scenic spot tour guide equipment Download PDF

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CN107742340B
CN107742340B CN201710949339.XA CN201710949339A CN107742340B CN 107742340 B CN107742340 B CN 107742340B CN 201710949339 A CN201710949339 A CN 201710949339A CN 107742340 B CN107742340 B CN 107742340B
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tourist
scenic spot
information
tour guide
management terminal
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CN107742340A (en
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周赟
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Taian Wisdom Valley Industrial Park Operation Management Co ltd
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Dongyang City Ju Ran Electronic Science And Technology Co ltd S
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    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07CTIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C9/00Individual registration on entry or exit
    • G07C9/20Individual registration on entry or exit involving the use of a pass
    • G07C9/22Individual registration on entry or exit involving the use of a pass in combination with an identity check of the pass holder
    • G07C9/25Individual registration on entry or exit involving the use of a pass in combination with an identity check of the pass holder using biometric data, e.g. fingerprints, iris scans or voice recognition
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/14Travel agencies

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  • Tourism & Hospitality (AREA)
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Abstract

The invention discloses an automatic management method and device for scenic spot tour guide equipment. The method comprises the following steps: the tourist gets the scenic spot tour guide equipment before entering the scenic spot; the method comprises the steps that voice, fingerprints and face information of tourists are collected through an information collection device of the scenic spot tour guide equipment, wherein the voice information is used for carrying out voice authentication when the tour guide equipment breaks down and establishing communication with a management terminal, so that staff can timely eliminate the fault of the tour guide equipment; the fingerprint and face information are associated with the generic and toll spots within the spot, respectively, to verify that the guest has permission to visit a particular spot.

Description

Automatic management method and device for scenic spot tour guide equipment
Technical Field
The invention relates to the technical field of scenic spot management, in particular to an automatic management method and device of scenic spot tour guide equipment.
Background
As an entertainment mode for modern people to approach nature and enjoy life, the scenic spots in various cities become a part of pressure regulation in the life of more and more people, and in modern life, more and more people are willing to go to the scenic spots to play on holidays so as to approach nature and feel nature.
When managing a plurality of scenic spots in a scenic spot, many aspects are involved, wherein a tour guide device is a technology which is more and more common in scenic spots in recent years, and the purpose is to enable visitors to know the history, stories and the like of each scenic spot in the scenic spot in real time, so that more and more visitors select the tour guide device with the scenic spot when visiting the scenic spot to further know the culture of one scenic spot.
Therefore, there is a need for a technique for securely operating a tour guide device and establishing an association between each sight point and the tour guide device for the inside of a scenic spot to more efficiently and securely manage the scenic spot.
Disclosure of Invention
In view of the above-mentioned drawbacks, the present invention provides an automated management method and apparatus for scenic spot tour guide equipment.
The automatic management method of the scenic spot tour guide equipment is realized by the following technical scheme:
an automatic management method for scenic spot tour guide equipment comprises the following steps:
a step of obtaining guide equipment, in which a guide equipment is distributed to each or each group of tourists before the tourists enter the scenic spot;
a tour guide device presetting step, namely, before the tour guide device is distributed, inputting detailed introduction of each scenic spot in a scenic spot into the tour guide device in advance, wherein each scenic spot in the scenic spot comprises a common scenic spot and a toll-charged scenic spot;
tourist information acquisition step, when the visitor acquireed the tour guide equipment, the management terminal was gathered tourist's information, includes:
collecting voice information of a tourist, inputting the voice information of the tourist to a management terminal through a microphone of the management terminal, and storing the collected voice information in a first storage device of a tour guide device by the management terminal;
fingerprint information of the tourists is collected, the tourists input the fingerprint information of the tourists through a fingerprint collecting device of the management terminal, and the management terminal stores the collected fingerprint information in a second storage device of the tour guide device;
the method comprises the steps that face information of a tourist is collected, the tourist inputs the face information of the tourist through a face collecting device of a management terminal, and the management terminal stores the collected face information in a third storage device of the tour guide device;
the tour guide equipment is also provided with a GPRS module, the position of a scenic spot where a tourist is located is positioned through the GPRS module (1), and a position signal is transmitted to the scenic spot introduction device, wherein the scenic spot introduction device comprises detailed descriptions of each preset scenic spot; (2) when the tour guide equipment has a fault, transmitting a position signal to a portable signal receiving device of each scenic spot worker;
the method comprises the following steps that a tour guide device authentication step is performed, when a tour guide device breaks down, a tourist is allowed to start a fault notification mode by comparing input voice information with pre-stored voice information after matching is passed, communication with a management terminal is established, and the tourist is refused to start the fault notification mode when matching is not passed;
a fault removing step of the tour guide equipment, namely selecting a worker nearest to a position signal of the fault tour guide equipment, and going to the position to remove the fault of the tour guide equipment;
associating and authenticating fingerprints with scenic spots, namely associating the acquired fingerprint information of the tourist with common scenic spots, verifying the fingerprint information of the tourist before entering the common scenic spots, allowing the tourist to enter the common scenic spots after the fingerprint information is verified, and refusing the tourist to enter the common scenic spots when the fingerprint information is not verified;
associating the face information of the tourist with the paid scenic spot, verifying the face information of the tourist before entering the paid scenic spot, allowing the tourist to enter the paid scenic spot after the face information is verified, and refusing the tourist to enter the paid scenic spot when the face information is not verified.
Preferably, the method further comprises: the management terminal stores the previously collected voice, fingerprint and face information of the tourist in a database storage module of the tour guide equipment, wherein the database storage module is an ORACLE database or an SQL database.
Preferably, the method further comprises: when the fingerprints of the tourists are collected, the fingerprints of 1 or more fingers of the tourists are selected to be collected, and the higher the security level is when the fingerprints of the fingers are verified.
Preferably, the method further comprises: and correcting the fingerprint information, the voice information and the face information of the tourist according to the acquired fingerprint characteristic information, voice voiceprint information and face characteristic information so as to ensure the accuracy of fingerprint identification, voice identification and face identification.
Preferably, the method further comprises: the portable signal receiving device of the staff is one of a mobile phone, a tablet personal computer and an interphone.
In addition, the invention also discloses an automatic management device of the scenic spot tour guide equipment, which comprises the following parts:
the tourist guide equipment device is used for allocating a piece of tourist guide equipment to each or each group of tourists before the tourists enter the scenic spot;
the tour guide equipment presetting device is used for inputting detailed introduction of each scenic spot in a scenic spot into the tour guide equipment in advance before the tour guide equipment is distributed, wherein each scenic spot in the scenic spot comprises a common scenic spot and a toll-collecting scenic spot;
tourist information acquisition device, when the visitor acquireed guide's equipment, management terminal gathered visitor's information, included:
the method comprises the steps that a voice device of a tourist is collected, the tourist inputs own voice information to a management terminal through a microphone of the management terminal, and the management terminal stores the collected voice information in a first storage device of the tour guide device;
the tourist management system comprises a tourist fingerprint acquisition device, a management terminal and a first storage device, wherein the tourist acquisition device is used for acquiring the fingerprint information of the tourist;
the management terminal stores the acquired face information in a third storage device of the tour guide device;
the tour guide equipment is also provided with a GPRS module, the position of a scenic spot where a tourist is located is positioned through the GPRS module (1), and a position signal is transmitted to the scenic spot introduction device, wherein the scenic spot introduction device comprises detailed descriptions of each preset scenic spot; (2) when the tour guide equipment has a fault, transmitting a position signal to a portable signal receiving device of each scenic spot worker;
the tourist equipment authentication device compares the input voice information with the pre-stored voice information when the tourist equipment has a fault, allows the tourist to start a fault notification mode after the matching is passed, establishes communication with the management terminal, and refuses the tourist to start the fault notification mode when the matching is not passed;
the guide equipment fault removing device is used for selecting the staff closest to the position signal of the fault guide equipment and going to the position to remove the fault of the guide equipment;
the tourist attraction association and authentication device associates the acquired fingerprint information of the tourist with the common attraction, verifies the fingerprint information of the tourist before entering the common attraction, allows the tourist to enter the common attraction after the fingerprint information is verified, and refuses the tourist to enter the common attraction when the fingerprint information is not verified;
the face and scenery spot association and authentication device associates the collected face information of the tourist with the paid scenery spot, verifies the face information of the tourist before entering the paid scenery spot, allows the tourist to enter the paid scenery spot after the face information verification is passed, and refuses the tourist to enter the paid scenery spot when the face information verification is not passed.
Preferably, the apparatus further comprises: the management terminal stores the previously collected voice, fingerprint and face information of the tourist in a database storage module of the tour guide equipment, wherein the database storage module is an ORACLE database or an SQL database.
Preferably, the apparatus further comprises: when the fingerprints of the tourists are collected, the fingerprints of 1 or more fingers of the tourists are selected to be collected, and the higher the security level is when the fingerprints of the fingers are verified.
Preferably, the apparatus further comprises: and correcting the fingerprint information, the voice information and the face information of the tourist according to the acquired fingerprint characteristic information, voice voiceprint information and face characteristic information so as to ensure the accuracy of fingerprint identification, voice identification and face identification.
Preferably, the apparatus further comprises: the portable signal receiving device of the staff is one of a mobile phone, a tablet personal computer and an interphone.
Drawings
The invention is further described below with reference to the accompanying drawings:
fig. 1 is a flow chart of an automated management method of scenic spot tour guide equipment according to the present invention.
Fig. 2 is a schematic structural diagram of an automated management device of the scenic spot tour guide apparatus of the present invention.
Detailed Description
Referring to fig. 1, the main steps of the method include:
a step of obtaining guide equipment, in which a guide equipment is distributed to each or each group of tourists before the tourists enter the scenic spot;
a tour guide device presetting step, namely, before the tour guide device is distributed, inputting detailed introduction of each scenic spot in a scenic spot into the tour guide device in advance, wherein each scenic spot in the scenic spot comprises a common scenic spot and a toll-charged scenic spot;
tourist information acquisition step, when the visitor acquireed the tour guide equipment, the management terminal was gathered tourist's information, includes:
collecting voice information of a tourist, inputting the voice information of the tourist to a management terminal through a microphone of the management terminal, and storing the collected voice information in a first storage device of a tour guide device by the management terminal;
fingerprint information of the tourists is collected, the tourists input the fingerprint information of the tourists through a fingerprint collecting device of the management terminal, and the management terminal stores the collected fingerprint information in a second storage device of the tour guide device;
the method comprises the steps that face information of a tourist is collected, the tourist inputs the face information of the tourist through a face collecting device of a management terminal, and the management terminal stores the collected face information in a third storage device of the tour guide device;
the tour guide equipment is also provided with a GPRS module, the position of a scenic spot where a tourist is located is positioned through the GPRS module (1), and a position signal is transmitted to the scenic spot introduction device, wherein the scenic spot introduction device comprises detailed descriptions of each preset scenic spot; (2) when the tour guide equipment has a fault, transmitting a position signal to a portable signal receiving device of each scenic spot worker;
the method comprises the following steps that a tour guide device authentication step is performed, when a tour guide device breaks down, a tourist is allowed to start a fault notification mode by comparing input voice information with pre-stored voice information after matching is passed, communication with a management terminal is established, and the tourist is refused to start the fault notification mode when matching is not passed;
a fault removing step of the tour guide equipment, namely selecting a worker nearest to a position signal of the fault tour guide equipment, and going to the position to remove the fault of the tour guide equipment;
associating and authenticating fingerprints with scenic spots, namely associating the acquired fingerprint information of the tourist with common scenic spots, verifying the fingerprint information of the tourist before entering the common scenic spots, allowing the tourist to enter the common scenic spots after the fingerprint information is verified, and refusing the tourist to enter the common scenic spots when the fingerprint information is not verified;
associating the face information of the tourist with the paid scenic spot, verifying the face information of the tourist before entering the paid scenic spot, allowing the tourist to enter the paid scenic spot after the face information is verified, and refusing the tourist to enter the paid scenic spot when the face information is not verified.
Referring to fig. 2, the apparatus mainly comprises several parts:
the tourist guide equipment device is used for allocating a piece of tourist guide equipment to each or each group of tourists before the tourists enter the scenic spot;
the tour guide equipment presetting device is used for inputting detailed introduction of each scenic spot in a scenic spot into the tour guide equipment in advance before the tour guide equipment is distributed, wherein each scenic spot in the scenic spot comprises a common scenic spot and a toll-collecting scenic spot;
tourist information acquisition device, when the visitor acquireed guide's equipment, management terminal gathered visitor's information, included:
the method comprises the steps that a voice device of a tourist is collected, the tourist inputs own voice information to a management terminal through a microphone of the management terminal, and the management terminal stores the collected voice information in a first storage device of the tour guide device;
the tourist management system comprises a tourist fingerprint acquisition device, a management terminal and a first storage device, wherein the tourist acquisition device is used for acquiring the fingerprint information of the tourist;
the management terminal stores the acquired face information in a third storage device of the tour guide device;
the tour guide equipment is also provided with a GPRS module, the position of a scenic spot where a tourist is located is positioned through the GPRS module (1), and a position signal is transmitted to the scenic spot introduction device, wherein the scenic spot introduction device comprises detailed descriptions of each preset scenic spot; (2) when the tour guide equipment has a fault, transmitting a position signal to a portable signal receiving device of each scenic spot worker;
the tourist equipment authentication device compares the input voice information with the pre-stored voice information when the tourist equipment has a fault, allows the tourist to start a fault notification mode after the matching is passed, establishes communication with the management terminal, and refuses the tourist to start the fault notification mode when the matching is not passed;
the guide equipment fault removing device is used for selecting the staff closest to the position signal of the fault guide equipment and going to the position to remove the fault of the guide equipment;
the tourist attraction association and authentication device associates the acquired fingerprint information of the tourist with the common attraction, verifies the fingerprint information of the tourist before entering the common attraction, allows the tourist to enter the common attraction after the fingerprint information is verified, and refuses the tourist to enter the common attraction when the fingerprint information is not verified;
the face and scenery spot association and authentication device associates the collected face information of the tourist with the paid scenery spot, verifies the face information of the tourist before entering the paid scenery spot, allows the tourist to enter the paid scenery spot after the face information verification is passed, and refuses the tourist to enter the paid scenery spot when the face information verification is not passed.
The above examples are only intended to illustrate the technical solution of the present invention, but not to limit it; although the present invention has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some technical features may be equivalently replaced; and such modifications or substitutions do not depart from the spirit and scope of the corresponding technical solutions of the embodiments of the present invention.

Claims (1)

1. An automatic management method based on a scenic spot tour guide equipment automatic management device comprises the following parts:
the tourist guide equipment device is used for allocating a piece of tourist guide equipment to each or each group of tourists before the tourists enter the scenic spot;
the tour guide equipment presetting device is used for inputting detailed introduction of each scenic spot in a scenic spot into the tour guide equipment in advance before the tour guide equipment is distributed, wherein each scenic spot in the scenic spot comprises a common scenic spot and a toll-collecting scenic spot;
tourist information acquisition device, when the visitor acquireed guide's equipment, management terminal gathered visitor's information, included:
the method comprises the steps that a voice device of a tourist is collected, the tourist inputs own voice information to a management terminal through a microphone of the management terminal, and the management terminal stores the collected voice information in a first storage device of the tour guide device;
the tourist management system comprises a tourist fingerprint acquisition device, a management terminal and a first storage device, wherein the tourist acquisition device is used for acquiring the fingerprint information of the tourist;
the management terminal stores the acquired face information in a third storage device of the tour guide device;
the tour guide equipment is also provided with a GPRS module, the position of a scenic spot where a tourist is located is positioned through the GPRS module (1), and a position signal is transmitted to the scenic spot introduction device, wherein the scenic spot introduction device comprises detailed descriptions of each preset scenic spot; (2) when the tour guide equipment has a fault, transmitting a position signal to a portable signal receiving device of each scenic spot worker;
the tourist equipment authentication device compares the input voice information with the pre-stored voice information when the tourist equipment has a fault, allows the tourist to start a fault notification mode after the matching is passed, establishes communication with the management terminal, and refuses the tourist to start the fault notification mode when the matching is not passed;
the guide equipment fault removing device is used for selecting the staff closest to the position signal of the fault guide equipment and going to the position to remove the fault of the guide equipment;
the tourist attraction association and authentication device associates the acquired fingerprint information of the tourist with the common attraction, verifies the fingerprint information of the tourist before entering the common attraction, allows the tourist to enter the common attraction after the fingerprint information is verified, and refuses the tourist to enter the common attraction when the fingerprint information is not verified;
the face and scenic spot association and authentication device associates the collected face information of the tourist with the paid scenic spot, verifies the face information of the tourist before entering the paid scenic spot, allows the tourist to enter the paid scenic spot after the face information verification is passed, and refuses the tourist to enter the paid scenic spot when the face information verification is not passed;
the management terminal stores pre-collected voice, fingerprint and face information of the tourist in a database storage module of the tour guide equipment, wherein the database storage module is an ORACLE database or an SQL database;
when fingerprints of tourists are collected, fingerprints of 1 or more fingers of the tourists are selected to be collected, and the higher the security level is when the fingerprints of the multiple fingers are verified;
correcting the fingerprint information, the voice information and the face information of the tourist according to the acquired fingerprint characteristic information, voice voiceprint information and face characteristic information so as to ensure the accuracy of fingerprint identification, voice identification and face identification;
the portable signal receiving device of the staff is one of a mobile phone, a tablet personal computer and an interphone;
the method comprises the following steps:
a step of obtaining guide equipment, in which a guide equipment is distributed to each or each group of tourists before the tourists enter the scenic spot;
a tour guide device presetting step, namely, before the tour guide device is distributed, inputting detailed introduction of each scenic spot in a scenic spot into the tour guide device in advance, wherein each scenic spot in the scenic spot comprises a common scenic spot and a toll-charged scenic spot;
tourist information acquisition step, when the visitor acquireed the tour guide equipment, the management terminal was gathered tourist's information, includes:
collecting voice information of a tourist, inputting the voice information of the tourist to a management terminal through a microphone of the management terminal, and storing the collected voice information in a first storage device of a tour guide device by the management terminal;
fingerprint information of the tourists is collected, the tourists input the fingerprint information of the tourists through a fingerprint collecting device of the management terminal, and the management terminal stores the collected fingerprint information in a second storage device of the tour guide device;
the method comprises the steps that face information of a tourist is collected, the tourist inputs the face information of the tourist through a face collecting device of a management terminal, and the management terminal stores the collected face information in a third storage device of the tour guide device;
the tour guide equipment is also provided with a GPRS module, the position of a scenic spot where a tourist is located is positioned through the GPRS module (1), and a position signal is transmitted to the scenic spot introduction device, wherein the scenic spot introduction device comprises detailed descriptions of each preset scenic spot; (2) when the tour guide equipment has a fault, transmitting a position signal to a portable signal receiving device of each scenic spot worker;
the method comprises the following steps that a tour guide device authentication step is performed, when a tour guide device breaks down, a tourist is allowed to start a fault notification mode by comparing input voice information with pre-stored voice information after matching is passed, communication with a management terminal is established, and the tourist is refused to start the fault notification mode when matching is not passed;
a fault removing step of the tour guide equipment, namely selecting a worker nearest to a position signal of the fault tour guide equipment, and going to the position to remove the fault of the tour guide equipment;
associating and authenticating fingerprints with scenic spots, namely associating the acquired fingerprint information of the tourist with common scenic spots, verifying the fingerprint information of the tourist before entering the common scenic spots, allowing the tourist to enter the common scenic spots after the fingerprint information is verified, and refusing the tourist to enter the common scenic spots when the fingerprint information is not verified;
associating and authenticating a face with the scenic spot, namely associating the collected face information of the tourist with the paid scenic spot, verifying the face information of the tourist before entering the paid scenic spot, allowing the tourist to enter the paid scenic spot after the face information is verified, and refusing the tourist to enter the paid scenic spot when the face information is not verified;
the management terminal stores pre-collected voice, fingerprint and face information of the tourist in a database storage module of the tour guide equipment, wherein the database storage module is an ORACLE database or an SQL database;
when fingerprints of tourists are collected, fingerprints of 1 or more fingers of the tourists are selected to be collected, and the higher the security level is when the fingerprints of the multiple fingers are verified;
and correcting the fingerprint information, the voice information and the face information of the tourist according to the acquired fingerprint characteristic information, voice voiceprint information and face characteristic information so as to ensure the accuracy of fingerprint identification, voice identification and face identification.
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CN108537023B (en) * 2018-03-28 2021-12-07 东阳市前途工业设计有限公司 Method and device for controlling safety certification and use of baby carriage
CN110826870A (en) * 2019-10-22 2020-02-21 恒大智慧科技有限公司 Scenic spot consumption management method and system and computer readable storage medium
CN110782151A (en) * 2019-10-22 2020-02-11 浙江煤炭测绘院有限公司 Intelligent scenic spot management method
CN110852732A (en) * 2019-10-22 2020-02-28 恒大智慧科技有限公司 Scenic spot consumption management method, scenic spot server and computer-readable storage medium
CN117251491B (en) * 2023-11-13 2024-01-26 江苏达科数智技术有限公司 Big data security analysis management method and platform

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CN101090519B (en) * 2007-05-10 2010-04-21 南京师范大学 Scene GIS intelligent guide service system and method based on man-machine conversation
CN202795603U (en) * 2012-09-26 2013-03-13 深圳市丰泰瑞达实业有限公司 Multi-functional gate terminal device
CN104298965A (en) * 2014-09-12 2015-01-21 东北大学 Intelligent scenic spot and scenery recognition system and method oriented to mobile terminal
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