CN101026647A - Telecommunication income check dynamic hierarchical management system and method - Google Patents
Telecommunication income check dynamic hierarchical management system and method Download PDFInfo
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Abstract
Domain application (AP) unit in the system includes modules: authority management module in use for allocating resources access authorities for users; auditing matrix management module in use for setting up hierarchical auditing points (HAP), and based on accessing authorities to setup HAP for users, defining forms for collecting information (info) of auditing points (AUP), and assigning tasks of collecting info of AUP; the AUP info collection module in use for receiving info from the said tasks and forms, and submits info of AUP; receiving info of AUP, the response process module for work sheet in use for automatic responding AUP, in which index exceeds prearranged threshold value, and creating and processing work sheets to form work sheet flow as well as saving manuscripts and recordings; statistical analysis module in use for collection, statistical process, and generating analysis report forms; the service AP unit in use for providing data storage function for the domain AP unit.
Description
Technical field
The application relates in general to income check dynamic hierarchical management system and method, more specifically, relates to telecommunication income check dynamic hierarchical management system and method.
Background technology
Along with being growing more intense of telecommunication market competition, the continuous release of new type of service and various marketing program, the difficulty and the complexity increase of monitoring implemented in circulation to income, and the risk of losses of revenues also strengthens.Telecom operators face the dual-pressure of strengthening the internal control management and avoiding company's operation losses of revenues.The data in the past of international telecommunication industry show that the business income that 3%-10% is arranged is because a variety of causes such as user profile mistake, call bill data mistake, charging or wholesale price mistake and bad credit run off.Lack effective management and control in links such as manual operation, Connection between Processes, data processing, information transmission and all can cause these generations wrong and careless omission.Under this background, how telecom operators implement the effective income check management monitoring system of a cover, efficiently, monitor the losses of revenues risk that each service link exists automatically, in time, analyze, diagnose and handle all kinds of problems of checking out, farthest ensure the accurate realization of quality with the professional income of business datum, the loss of retrieving or avoiding taking in is telecom operators' common concern, urgent problem.
The present major function that realizes at the income check system of telecom operation enterprise is that a certain service link is checked operation, lacks management end to end and monitoring to whole income circulation.Provided by the present invention is a cover income check dynamic hierarchical management system and a method, can be dynamically, be classified to realize to complete management end to end and the monitoring of income each link of circulation, the business income is checked comprehensively, in time respond and processing checking to pinpoint the problems, and form closed loop.
Summary of the invention
Main purpose of the present invention is to provide a kind of income check dynamic hierarchical management system and method, traffic performance and business organization's characteristics based on telecommunications industry, put, define the income check point of standard in order and check processing method, each is checked a little take corresponding auditing method to check processing, check classification management and control matrix and service response transaction module end to end thereby form a complete income circulation; By native system and method, hierarchical arrangement is checked a little, collects automatically with processing and checks information, the automatic analysis, diagnosis and the processing that realize the differentiated control and the monitoring of income check and check problem, effectively reduce the risk of losses of revenues, retrieve or avoid the loss of professional income.
According to a first aspect of the invention, provide a kind of user of making to carry out the system of income check dynamic hierarchical management by browser, comprise territory applying unit and service applying unit, wherein said territory applying unit comprises: authority management module is used to the user to divide to match the access rights of resource; Check the matrix management module, the classification setting is checked a little and is checked point, definition according to the access rights that described authority management module distributed for user's hierarchical arrangement and check that dot information is collected list and dot information collection task is checked in distribution; Check the dot information collection module, utilize and describedly check checking that the matrix management module distributed dot information is collected task and the defined dot information of checking is collected list, receive and describedly check the input of information a little and submit to; The single response processing module of worker, according to the described described dot information of checking of checking that the dot information collection module receives, index is surpassed checking a little of reservation threshold carry out the establishment and the processing of worker's list from dynamic response, form worker's single current, and preserve and check operational processes draft and record; Statistical analysis module, to the described described described worker who checks that dot information and the single response processing module of described worker are created who checks that the dot information collection module is submitted to singly gather, statistical disposition, generate analytical statement, and
Described service applying unit is used to described territory applying unit that corresponding data storage function is provided.
According to a second aspect of the invention, provide a kind of user of making can carry out the method for income check dynamic hierarchical management by browser, comprise step: (1) is user's allocation of access rights; (2) the classification setting is checked a little; (3) check dot information collection list and distribute the dot information collection task of checking according to checking point, definition for user's hierarchical arrangement for the access rights of user's distribution; (4) dot information is collected task and the defined dot information of checking is collected list to utilize checking of being distributed, and reception is also submitted to and checked dot information; (5), judge whether the described index a little of checking surpasses reservation threshold according to the described dot information of checking that is received; (6) index is surpassed checking a little of reservation threshold,, create worker's list, and send to the relevant treatment people from dynamic response; (7) received worker is singly handled, form worker's single current, and preserve and check processing draft and record; (8) worker who handles is singly fed back; (9) check that to what submitted to dot information and the worker who is created singly gather, statistical disposition, generate and check form.
The present invention can be dynamically, be classified to the business income circulation manages end to end, monitors and analyze, and obtains the complete information of checking, professional losses of revenues are effectively avoided in response in time, diagnosis and processing.By income check dynamic hierarchical management system and method thereof, can realize typing, transmission, the shared and storage of income check statistics; Provide convenience, inquire about flexibly and analysis means, make things convenient for the user to check, monitor carrying out of income check work; At the problem of checking discovery from dynamic response, provide establishment, notice, tracking, inquiry, forwarding, deletion, the alarm of worker's list to manage until worker's single process of the complete procedure of closing, and preserve and check operational processes draft and record, realized taking in end to end the transformation of the Passive Management of problem in the flow process to Active Management.Information integrity is checked in assurance, and can require comprehensively to check end to end and monitor according to company; Simultaneity factor is carried out data statistics, analysis automatically, has shortened analytical cycle, has increased multi dimensional analysis, checks information for all departments in time provide more, more accurate systematization, effectively reduces the risk of losses of revenues.
Description of drawings
In order to understand the present invention better, the invention will be further described by way of example below in conjunction with accompanying drawing, wherein:
Fig. 1 is the block diagram of expression according to the income check dynamic hierarchical management platform of an exemplary;
Fig. 2 is the block diagram that expression is used according to the various service application and the territory of an exemplary;
Fig. 3 is the entity relationship diagram of expression according to the table collection of an exemplary;
Fig. 4 is the income check dynamic hierarchical management flow chart of expression according to an exemplary;
Fig. 5 is the index grouping is created in expression according to an exemplary the page;
Fig. 6 is that expression is provided with the page that level Four is checked dot information according to an exemplary;
Fig. 7 is the income check dynamic hierarchical management system homepage of expression according to an exemplary;
Fig. 8 is that expression is filled in the page according to the daily paper of checking of an exemplary;
Fig. 9 is the establishment worker single-page of expression according to an exemplary;
Figure 10 is that expression is checked the daily paper Query Result page according to an exemplary;
Figure 11 is the navigation formula Query Result page of expression according to an exemplary;
Figure 12 is the template query page of expression according to an exemplary;
Figure 13 is the dereliction ticket processing procedure monitoring page of expression according to an exemplary.
Embodiment
Main purpose of the present invention is to provide the method for a kind of income check dynamic hierarchical management system and dynamic hierarchical management, traffic performance and business organization's characteristics based on telecommunications industry, put, define the income check point of standard in order and check processing method, each is checked a little take corresponding auditing method to check processing, check classification management and control matrix and service response transaction module end to end thereby form a complete income circulation; By native system and method, hierarchical arrangement is checked a little, collects automatically with processing and checks information, realizes differentiated control and the monitoring of income check and checks automatic analysis, the diagnosis of problem and respond processing, effectively reduces the risk of losses of revenues.
In being described below, for purposes of illustration, a lot of details have been described so that complete understanding embodiment of the present invention.Yet, for a person skilled in the art, it is evident that the present invention can not adopt these details to implement.
In this manual and in claims subsequently, will be referred to many terms, these terms will be defined has following implication:
" index " is the set of the information of data of description implication, type, length, precision and range of application etc., is the metadata of system business data.
" form " is to be made of entities such as table sample, index and business rules, is the concrete manifestation form of customer service view.
" user " is meant the user of application system, the holder of authority.Generally, system initial state has only system manager (admin) user, increases other users by admin.
" resource " is meant the set of the information that needs to carry out control of authority in system, is divided into functional resources, data resource, unit resource and user resources etc.It both can be some menus, also can be concrete business object, as form and index etc.Can have membership between the resource, a resource can have a plurality of child resources, also a plurality of parent resources can be arranged.
" limiting operation type " comprises reading and writing, control, subordinate's (reading and writing, control) fully and examine (subordinate examines) etc. fully.Has different operating for different resources.As: for functional resources " task management " just have only the operation of execution, for data resource " index " just have reading and writing and control three kinds of operations.
" authority " be meant in order to prevent resource by unsuitable visit, but resource is provided with different executable operations, and different users can only visit the resource of corresponding authority.
" role " is one group of user's set, and the user can be subordinated to a plurality of roles, but between the role subordinate relation can not be arranged.
" organization " in native system, is provided with organization so that clear and definite job duty is used for the access authorization for resource distribution of personnel's management and time unit not at the same level and department.Divide by unit when tissue is divided, system carries out Unified coding according to organization to operators at different levels.The authority that user in the organization inherits organization automatically and given.
" authority succession " is meant the authority of child resource succession parent resource.
" check " and be meant according to checking standard (check table), workflow, achievement to concrete business are checked, after pinpointing the problems, propose reform advice, and urge the related service director to handle, and the whole activity that processing procedure and result are followed the tracks of.
" check a little " and be meant the clauses and subclauses that in checking matrix, instruct the personnel of checking to carry out current check work, check it a little is the key link or the operation of generation problem easily under the specific transactions flow process, each checks a little always corresponding specific result that checks, this is checked that the result is called and check index, is called for short index.
" worker is single " carries out the list that tracking process is used to problem.
" Articulation " is meant a kind of logical relation between the index of checking a little, can be algebraic relation or functional relation.
An exemplary embodiment provides a kind of income check dynamic hierarchical management platform, comprises local network, economizes central site network, group's network, client terminal, the network equipment, host server, Application Software Program, database object, data, administration interface and user interface.This income check dynamic hierarchical management platform can be used for providing income check dynamic hierarchical management end to end to the user.
Fig. 1 is exemplary of expression foundation, has the block diagram of the income check dynamic hierarchical management platform 10 of client-server structure.(for example group office net/DCN) provides the function of service end to income check dynamic hierarchical management system 100 to each one or more client machine 14 and 16 that relative client is housed by network 112.For example, shown client machine 14 is equipped with Web client 114 (for example such as by the IE browser of Microsoft's exploitation in Redmond city or the browsers such as red fox browser of Mozilla organization development).Client machine 16 can be a personal computer or the portable/handheld equipment of microbrowser (browser that does not for example have script engine) is housed for example.Shown client machine 16 is equipped with program client 116, and it can carry out routine access with exchange with synchronously by program client 116 canned datas with by income check dynamic hierarchical management system 100 canned datas to income check dynamic hierarchical management system 100.
Begin specifically to discuss income check dynamic hierarchical management system 100 now, Web server 108 and API server 110 are connected to application server 106 and provide Web and routine interface to this application server 106.Application server 106 is equipped with service application 126 and the territory uses 136.In one embodiment, service application 126 is used 136 to the territory Web and database service is provided, and then the territory is used 136 users to income check dynamic hierarchical management system 100 more service, processing and the function of high-level are provided.Though be expressed as employing client-server structure at the platform shown in Fig. 1 10, should will be appreciated that the application's embodiment can be advantageously applied to system distributed, end-to-end or the unit structure equally.
Income check dynamic hierarchical management system 100 also comprises the one or more database servers 104 that can be convenient to accessing database 102.Database 102 can be embodied as relational database, comprises the table of the clauses and subclauses (perhaps record) that have index of reference and keyword and be associated.In the another one embodiment, database 102 can be embodied as the object set in the object-oriented database.Database of descriptions 102 is made of the table of storing income check dynamic hierarchical management system 100 relevant informations more fully below, and this relevant information is by application server 106 receptions, processing, storage, retrieval, modification and maintenance.
Fig. 2 is exemplary of expression foundation, and 136 block diagram is used in the service application 126 and the territory that can be included in the income check dynamic hierarchical management system 100.Shown service is used 126 and is comprised Web server module 250, API module 252, form processing module 254, relation data library module 256, message module 258 and architecture text module 260.
The service that relation data library module 256 is supported database 102 visits.In various embodiments, relation data library module 256 can provide the support to Object Relation Mapping, data base-independent and Distributed Calculation.Relation data library module 256 is used for adding, deletion, renewal and management maintenance be in the data of database 102.
126 modules that comprised are used in service described herein, only are for exemplary purposes, rather than in order to limit.In the present invention, can comprise all modules of service application 126, also can only comprise part of module wherein, this all will fall within protection scope of the present invention.
Begin universe of discourse now and use 136, authority management module 200 can be registered, login, loses Password Management, number of the account management, log management, organization's management, Role Management, system option setting and homepage and safeguard.Wherein log management is to the state of user's operation trace and system, carries out record as user's login, unauthorized access, sensitive operation etc., to offer the foundation that system manager (admin) is used as supervision, diagnosis and maintenance to system.Organization's management is to constitute organization's directory tree according to institutional relationship between superior and subordinate, sets up organization, carries out the data typing.Role Management is that the user is divided into different role, as system manager, advanced level user and the user of basic unit, realizes that different users has different access rights.The system option setting safeguards it is for satisfying user's different requirements with homepage, details to system is provided with, as homepage maintenance etc., and checking and the issue of message and documentary whip of rules and regulations, relevant information and link is provided, the chart of important query template and analytical table result data is showed.
Check matrix management module 202, responsible classification setting is checked a little and is checked point, definition according to the access rights that authority management module 200 is distributed for user's hierarchical arrangement and check that dot information is collected list and dot information collection task is checked in distribution.
Check dot information collection module 204, the dot information collection task of checking and the defined dot information collection list of checking that matrix management module 202 is distributed checked in responsible utilization, and reception is checked the input of information a little and submitted to.
The single response processing module 206 of worker, responsible basis is checked the dot information of checking of dot information collection module 204 collections, index is surpassed checking a little from dynamic response of reservation threshold, carry out establishment, notice, tracking, inquiry, forwarding, deletion and the alarm of worker's list, automatically form worker's single current, and preserve and check the processing record.
Relevantly use the more details of 136 performed some functions, use 126 and be explained in further detail with reference to accompanying drawing below in conjunction with service by the territory.
Fig. 3 is that expression is according to an embodiment, the entity relationship diagram of the table collection 300 that can safeguard in the database 102 of check dynamic hierarchical management system 100.
User message table 301 has write down all users in the system.Before the user access resources, need authority be set, can authorize the user access rights, the restrict access of user to resource also can be set some resource or resource collection for this user.The user is often a lot of in actual applications, and a lot of users have similar authority, the per user setting is too complicated, therefore can authorize organization and role authority, and organization is corresponding to the unit and the department thereof of reality, in organization's information table 312, stored institutional information, and the role has stored role's information corresponding to its concrete post in Role Information table 308, and is related with it a collection of user again, make them inherit these authorities, thereby simplify the authority setting.The user to the administration authority information of resource with the expression of the rights field " acl_acl " in authority list 306 or the condition authority list 304, the rights expression in the condition authority list 304 authority of generation under condition field " acl_condition " specified requirements.Every record expression rights management object in the resource information table 310 is a resource, by user resources contingency table 302 user and resource is associated.
Check that matrix management module 202 is a little to be provided with and to dispose checking, and check that dot information collection module 204 is to checking that accordingly index a little collects.Record description in the indication information table 314 details of each index, and calculate the occurrence of single index by dummy index computing formula field " zb_calculate ", but index group correspondence table 316 associates each index group in each index in the indication information table 314 and the index group information table 318 under the one or more relevant index composing indexes groups, index.Index concerns that classification chart 320 has write down the classified information of the relation between the index that dependency relation is arranged, these concern corresponding relations such as classified information comprises one to one, one-to-many, the corresponding relation of nothing, whether allow repeated code, do not gather, add up, enumerate entirely, grouping etc. gathers mode.Formula information table 324 has write down the various formula that use in the system, these formula make-up formula group of can dividing into groups, the record of formula group is stored in the formula group information table 328, and formula and formula group mapping table 326 have write down the corresponding relation between each formula and its formula group one by one.According to the pre-configured described task of mission bit stream table 322 of system, system executed the task in the corresponding time, promptly produced according to each index and formula operation result and checked dot information.
The single response processing module 206 of worker is after checking that dot information generates, and an establishment worker list of checking that index is surpassed reservation threshold is singly checked to distribute the worker.The single information table 330 of worker has been described essential information such as time, the single founder of worker, handler, recipient, closing date, treatment state and the priority etc. of each worker's list.Text message during the worker is single makes recruitment forms data table 332 record, and these text messages comprise the single main contents of worker, handling suggestion, written instructions suggestion and disposition.Annex during the worker is single is stored in the single annex table 334 of worker.
208 pairs of statistical analysis modules check that the worker who is write down in dot information and the single information table 330 of worker singly generates, process information all needs to gather and statistical disposition, and generate analytical statement for inquiry, template grouping sheet 340 provides the template of a certain class for the user, and be associated with query template table 336 with template packet associated table 338 by template, query template table 336 provides the report messages of set form for user inquiring.
The structure of income check dynamic hierarchical management system 100 has been described now and to the data structure of its support, the Webpage that is generated with reference to system 100 is that some user interfaces of exemplary forms are described the various functions that income check dynamic hierarchical management system 100 is carried out below, and flow chart is provided.
Fig. 4 shows the income check dynamic hierarchical management flow chart according to an exemplary, has reflected the workflow of daily auditing and dynamic hierarchical management.As shown in Figure 4, the authority that province and local network center utilize authority management module 200 to be distributed, by checking that matrix management module 202 carries out daily auditing and management work, and by checking that dot information collection module 204 in time submits the relevant information of checking to the province center that is pooled to; If in checking, there is index to surpass checking a little of reservation threshold, then require in time to handle by the single response processing module 206 establishment workers lists of worker and according to the time limit; Need trans-departmental Coordination Treatment if in this department, can't solve, management and control rank according to the problem of checking, send relevant departments' Coordination Treatment by local network center, province center with the form of worker's list, and the progress that deals with of tracking problem, automatically form worker's single current, realize closed loop management, the group center is according to the solution of the management and control rank monitoring promotion problem of checking problem; Group, province, local network relevant departments can check working condition with real-time understanding according to the authority visit income check dynamic hierarchical management system of setting 100, realize information sharing; The auditing management website department at local network center, province center, according to the management and control rank, the regular Macro or mass analysis income check information of difference, formation is checked and is offered relevant departments by analysis report; The information of checking that gathers each province and other department of group is collected at the group center, regularly forms the report of checking of group's aspect; The work development condition is checked in the regular analysis and summary in each province, updates the work of checking.
In checking matrix management module 202, reach residing link in operation flow according to service attribute, a little carry out the classification setting to checking, to check and a little be divided into level Four, and will check that according to user's access rights a hierarchical arrangement gives corresponding user, wherein one-level is checked a little and is comprised: marketing fee administration, order (accepting list) processing, business realizing and change, charging account, accounts receivable, customer complaint processing and telecommunications card business.
And the marketing fee administration is divided into product rate price, the commission discount is examined and three secondarys of the execution of rate and commission and discount are checked a little; Order (accepting list) is handled and to be divided into form contract masterplate and order format management and service handling and two secondarys of realization (business) and to check a little; Business realizing and change are divided into resource inspection, service handling (net fortune), service dispatching, business realizing and global test (net fortune), abnormality processing (net fortune), completion receipt and seven secondarys of information transmitting control and check a little; The charging account is divided into the maintenance of charging data, data collection and the processing of chargeing, the processing of account bill, business revenue report form processing, income collects and abnormal conditions need manual six secondarys of processing of revising database to check a little; Accounts receivable is divided into underpayment management, gathering is professional, bad credit is prepared and four secondarys of loss on bad debt are checked a little; The customer complaint processing is divided into complaint acceptation, sends list and three secondarys of formation of complaint handling suggestion and execution to be checked a little; The telecommunications card business is divided into four secondarys of sale of telecommunications card purchasing management, telecommunications card library management, telecommunications card keeping and telecommunications card and checks a little.
Further, the product rate prices rate that are divided into price fixing and the preferential character of sales promotion are checked a little for two three grades; The commission discount is examined the discount management, the management of big customer's discount and the factorage management that are divided into telecommunications card and is checked a little for three three grades; The execution of rate and commission and discount is divided into the execution of execution, the sales promotion of rate preferential execution, commission policy execution and discount and checks a little for four three grades; Form contract masterplate and order format management are divided into the order format management and the management of form contract masterplate is checked a little for two three grades; Service handling and realization (business) be divided into the agent, by the compliance of order transacting business, the compliance by the order transacting business, client's credit management, system transmit the transmission monitoring of the monitoring of information, manual worker's list and seven three grades of professional time of accomplishment and the times on hire of in time confirming do not check a little; Resource inspection is divided into resource inspection and checks a little for one three grades; Service handling (net fortune) is divided into service handling and checks a little for one three grades; Service dispatching is divided into service dispatching and checks a little for one three grades; Business realizing and global test (net fortune) are divided into business realizing and global test is checked a little for one three grades; Abnormality processing (net fortune) is divided into abnormality processing and network monitoring is checked a little for two three grades; The completion receipt is divided into the completion receipt and checks a little for one three grades; The information transmitting control is divided into the information transmitting control and checks a little for one three grades; The charging data safeguards that checking of the client/settlement information conversion be divided into system and accept, the manual customer data conversion of accepting, customer data and billing parameter safeguard four three grades and check a little; Data collection and charge to handle is divided into that acquisition process, preliminary treatment, charging wholesale price are handled, the dereliction ticket is handled, the unusual ticket beyond the dereliction ticket is handled and other operators between reconciliation and processing and system exception monitoring check a little for seven three grades; The processing of account bill is divided into system's account bill and handles, transfers account processing and the processing of manual account bill to check a little for three three grades; The business revenue report form processing is divided into system's business revenue report form processing, manual business revenue report form processing and gathers the business revenue report form processing and check a little for three three grades; Income collects and is divided into purpose data classifying interface, income conversion and financial interface data transaction and checks a little for three three grades; Abnormal conditions need the manual processing of revising database to be divided into abnormal conditions needs the manual processing of revising database to check a little for one three grades; Underpayment management is divided into underpayment management and checks a little for one three grades; Gathering is professional to be divided into that business hall charge, special gathering mode, collecting agency charge, bill of exchange are charged, moved back existing processing, the management of collect money professional accounting processing, invoice and bank's reconciliation are checked a little for eight three grades; Bad credit is prepared to be divided into the bad credit preparation and is checked a little for one three grades; Loss on bad debt is divided into loss on bad debt and checks a little for one three grades; Complaint acceptation is divided into checking three grades and checking a little of complaint acceptation content; Group be divided into singly that complaint handling singly distributes in time and accurate one three grades check a little; The complaint handling suggestion forms and execution is divided into the formation of complaint handling suggestion and execution is checked a little for one three grades; The telecommunications card purchasing management is divided into the contract signing of telecommunications card and execution, procurement contract or order are signed, creation data generates and provide and the payment for goods payment is checked a little for four three grades; The telecommunications card library management be divided into examine goods and put, go out library management in storage, overdue card is checked and write off and residual bad card is checked and write off four three grades and checked a little; The telecommunications card keeping is divided into the safety management in kind of telecommunications card keeping and telecommunications card and checks a little for two three grades; The sale of telecommunications card is divided into the sale and the accounting processing of telecommunications card data activation, telecommunications card and checks a little for three three grades.
Further, price fixing comprises that level Four checks a little: new product opens that feasibility is confirmed, the new product price is examined compliance and the professional price of SP standardization; The rate of the preferential character of sales promotion comprise that level Four checks a little: preferential design rationality and preferential sales promotion policy are examined compliance etc.; The management of the discount of telecommunications card comprises that level Four checks a little: the professional discount of telecommunications card examine compliance; Big customer's discount management comprises that level Four checks a little: big customer's discount is examined compliance and the feasibility analysis of big customer's discount policy etc.; Factorage management comprises that level Four checks a little: factorage examines compliance and public words rate discount is examined compliance etc.; The execution of rate comprises that level Four checks a little: property promptly and accurately that the new product price policy is carried out and price policy stop or changing promptness etc.; The preferential execution of sales promotion comprises that level Four checks a little: the accuracy that the preferential time limit is provided with and preferential give warning in advance etc. that expire; The commission policy execution comprises that level Four checks a little: the property promptly and accurately that soft dollars compliance and commission keep accounts etc.; The execution of discount comprises that level Four checks a little: the consistency that the accuracy of the preferential setting of big customer and net element business discount are carried out etc.; Order format management comprises that level Four checks a little: the compliance of order format; Form contract masterplate management comprises that level Four checks a little: the form contract template examines compliance and non-standard template contractual format is examined compliance etc.; The agent comprises that level Four checks a little: the promptness that agent's qualification authorization and order transmit etc.; Compliance by the order transacting business comprises that level Four checks a little: particular service is handled compliance and the order typing promptness and the consistency etc. of examining; The compliance by the order transacting business does not comprise that level Four checks a little: the standardization of non-order business realizing; Client's credit management comprises that level Four checks a little: exempt to stop to exempt to urge and exempt to disassemble and use that compliance is examined at the family and the blacklist client accepts professional compliance etc.; The monitoring that system transmits information comprises that level Four checks a little: business information is transmitted promptly and accurately property and unusual worker singly handles promptness; The transmission monitoring of manual worker's list comprises that level Four checks a little: manual worker's single cross connects promptness and manual worker singly handles property promptly and accurately; In time confirm that professional time of accomplishment and time on hire comprises that level Four checks a little: property promptly and accurately and big customer's business promptness on hire of professional completion back and system validation; Resource inspection comprises that level Four checks a little: service resource inspection and feedback in time and the consistency of whole resource operating positions of accuracy and the network equipment and number wire system; Service handling comprises that level Four checks a little: the standardization that the particular service change is examined; Service dispatching comprises that level Four checks a little: compliance that O﹠M is cancelled the order and system carry out the consistency that the failure worker singly changes manual dispatching; Business realizing and global test comprise that level Four checks a little: network equipment billing accuracy and enter Personal Handyphone System shutdown inspection of pool period etc.; Abnormality processing comprises that level Four checks a little: the unusual ticket analysis that network equipment reason causes; Network monitoring comprises that level Four checks a little: operating position monitoring of online monthly payment number of the account and telephone traffic abnormal monitoring etc.; The completion receipt comprises that level Four checks a little: exceeded the time limit the number inspection and the number inspection of exceeding the time limit to finish; The information transmitting control comprises that level Four checks a little: system worker's uniport in time and accuracy and business information transmission situation etc.; The client that system accepts/settlement information conversion comprises that level Four checks a little: data conversion correctness and check system treatment people and check correctness that personnel's authority is provided with and independence etc.; The customer data conversion of accepting by hand comprises that level Four checks a little: manual compliance of filing and manual data are safeguarded according to the standardization of handing-over etc.; The checking of customer data comprises that level Four checks a little: charging data reasonability and public words card and intelligent network and the whole customer datas of prepaid platform are conforming to be checked etc.; Billing parameter is safeguarded and to be comprised that level Four checks a little: the inspection etc. that new platforms such as pre-payment and intelligent network are spent more money on checking of expense rule and billing parameter and repeated preferential situation; Acquisition process comprises that level Four checks a little: the inspection of charging online collecting file and the inspection of abnormal document etc.; Preliminary treatment comprises that level Four checks a little: the inspection of self-consistentency inspection and unusual ticket is handled in format; The charging wholesale price is handled and to be comprised that level Four checks a little: to the inspection of charging wholesale price abnormal conditions result and to the inspection of warehouse-in ticket etc.; The dereliction ticket is handled and to be comprised that level Four checks a little: to the inspection of dereliction ticket and to the inspection of dereliction ticket cleaning situation; Unusual ticket beyond the dereliction ticket is handled and comprised that level Four checks a little: unusual ticket (containing the dereliction ticket) deletion is examined and unusual ticket chain rate analysis; And the reconciliation between other operators and processing comprise that level Four checks a little: with the reconciliation inspection of other operator and pre-settlement process inspection etc.; System exception monitoring comprises that level Four checks a little: the inspection of supervisory control system daily record; System account bill is handled and comprised that level Four checks a little: inspection is handled in the deduction that prestores of the inspection of bill amount receivable and subsidiary accounts equilibrium relation and rechargeable card; Transfer account to handle to comprise level Four to check a little: to transfer the standardization of account application approval and transfer checking of account result; Manual account bill is handled and is comprised that level Four checks a little: the checking and enter an item of expenditure in the accounts result's the analysis of manual bill of manual bill; System's business revenue report form processing comprises that level Four checks a little: system's report generation correctness and system's report data and billing data balance are checked; Manual business revenue report form processing comprises that level Four checks a little: the promptness inspection and the manual daily sheet of manual report data are filled in standardization; Gather the business revenue report form processing and comprise that level Four checks a little: balance inspection and the inspection of consolidated statement debtor-creditor relationship balance between the data that different approaches generates and the consolidated statement data; The purpose data classifying interface comprises that level Four checks a little: before collecting data with collect after verification of data and accounting item mapping relations should correctly adjust according to relevant regulations; Income conversion comprises that level Four checks a little: the consistency of data and data typing should be through checking before and after the income conversion; The financial interface data transaction comprises that level Four checks a little: industry can the data transaction balance check and industry can data consistency; Abnormal conditions need the manual processing of revising database to comprise that level Four checks a little: the manual compliance of database and the standardization of the manual retouching operation of abnormal conditions revised of abnormal conditions; Underpayment management comprises that level Four checks a little: the feasibility of underpayment management policy and integrality and arrearage analysis management etc.; Business hall charge comprises that level Four checks a little: charging item compliance and the reconciliation of business revenue money be property etc. promptly and accurately; Special gathering mode comprises that level Four checks a little: the rechargeable card platform is supplemented record with money and is supplemented the record consistency with money with charge system and provide a/d gathering mode returned money property promptly and accurately earlier; Collecting agency charge comprises that level Four checks a little: collecting agency is paid in the property promptly and accurately that data consistency and promptness and collection charges gathering keep accounts that writes off with company; Bill of exchange charge comprises that level Four checks a little: the property promptly and accurately of dish data and the property promptly and accurately that collection success fund keeps accounts are returned in collection; Move back existing processing and comprise that level Four checks a little: move back the integrality and the benefit of expense document and move back the expense analysis of causes etc.; The professional accounting processing of collecting money comprises that level Four checks a little: the client receives general ledger and real detailed account consistency and the gathering form order of magnitude consistency received in fact; The management of invoice comprises that level Four checks a little: the standardization that validity that the managing bill way is formulated and invoice are filled in etc.; Bank's reconciliation comprises that level Four checks a little: the property promptly and accurately of bank account balance reconciliation statement establishment; Bad credit prepares to comprise that level Four checks a little: arrearage aging schedule establishment standardization and bad credit are prepared meter and are put forward accuracy; Loss on bad debt comprises that level Four checks a little: the standardization that loss on bad debt is examined and regaining has been checked and write off the accuracy that loss on bad debt handles etc.; The checking of complaint acceptation content comprises that level Four checks a little: the standardization of complains records; The level Four that in time and accurately comprises that complaint handling is singly distributed is checked a little: the property promptly and accurately that complaint handling is singly distributed; The complaint handling suggestion forms with execution and comprises that level Four checks a little: single promptness and the network equipment reason of handling of complaint handling causes professional out of use complaint etc.; The contract signing of telecommunications card and execution comprise that level Four checks a little: contract signature compliance and contract approval compliance; Procurement contract or order are signed and comprised that level Four checks a little: requirement report is examined the consistency of compliance and procurement contract or order and corresponding requirement report etc.; Creation data generates and provides and comprises that level Four checks a little: the card data of generation generate the consistency of advice note with data and offer manufacturer and generate and block safety of data etc.; Payment for goods payment comprises that level Four checks a little: compliance is examined in fabrication payment for goods Zhi Fuyu protocol conformance and payment for goods payment; Examine goods and warehouse-in comprises that level Four checks a little: telecommunications card is handled the compliance of warehouse-in and the consistency that telecommunications card is gone into database data; Outbound management comprises that level Four checks a little: the compliance of telecommunications card outbound and the telecommunications card of outbound are in kind with the single consistency of outbound etc.; Overdue card is checked and write off and is comprised that level Four checks a little: the promptness that the promptness of overdue card restriction service request and overdue card are destroyed etc.; Residual bad card is checked and write off and comprised that level Four checks a little: residual bad card is replaced examines compliance and residual bad bayonet lock is ruined promptness etc.; Telecommunications card keeping comprises that level Four checks a little: the property promptly and accurately in inventory card storehouse and card in kind with the inventory account consistency; The safety management in kind of telecommunications card comprises that level Four checks a little: the compliance of card library management; The telecommunications card data activation comprises that level Four checks a little: telecommunications card activates the compliance of examining and the accuracy of telecommunications card data activation etc.; The sale of telecommunications card comprises that level Four checks a little: the consistency of the sales volume and the amount of money and Sales Reports and telecommunications card discount are sold examines compliance; Accounting processing comprises that level Four checks a little: sell requirement that card quantity and face amount and the amount of money checks and precipitation remaining sum statistical accuracy of card etc.Each checks a little all corresponding unique identification code.
Check then that the 202 classification settings of matrix management module are checked a little and check a little and corresponding auditing method, management and control rank and check the cycle, thereby definition is checked dot information and collected list and distribute the dot information collection task of checking according to the accessing authority hierarchical configuration that is distributed.One-level at first is set checks a little, secondary, three grades and level Four are set then check a little, one-level is checked a little corresponding with the first class index grouping.Subordinate relation between checking a little is corresponding one by one with the subordinate relation between index and the index grouping, and an index must belong to an index grouping.In one embodiment, for example, one-level is checked a marketing fee administration, comprise that secondary checks some product rate price, check that a price fixing and level Four check that a new product opens feasibility and confirm for three grades, wherein level Four checks that it is that market department gathers all new products of current season that a new product is opened the corresponding auditing method of feasibility affirmation, check before new product is opened whether feasibility analysis is arranged, whether feasibility analysis obtains charging, network, the feasibility of departments such as finance is confirmed, each new product does not have the affirmation record that feasibility analysis or feasibility analysis lack one or more departments, counts once; The management and control rank is 2 grades; The cycle of checking is per season.Fig. 5 shows an exemplary page creating the index grouping, in this example, select root grouping " index ", the grouping of establishment first class index, one-level promptly is set checks point " marketing fee administration ", under the grouping of the first class index created, create the two-level index grouping then, secondary promptly is set checks point " product rate price ", three grades, level Four then are set check a little.Fig. 6 shows the exemplary page that level Four is checked dot information is set, in this page, " index title " input " new product is opened feasibility and confirmed ", " market department gathers all new products of current season; check before new product is opened whether feasibility analysis is arranged; whether feasibility analysis obtains the feasibility of departments such as charging, network, finance is confirmed; each new product does not have the affirmation record that feasibility analysis or feasibility analysis lack one or more departments, counts once in " index explanation " input.", " management and control rank " input " 2 ", " checking the cycle " input " per season ", input check that matrix management module 202 is saved in these data in the indication information table 314 in the database 102 after finishing.The rest may be inferred, gradablely other are set check dot information.Check then that matrix management module 202 generates according to the access rights of being distributed and check accordingly that dot information is collected list and distribute and check that dot information collects task to corresponding user.
In native system, homepage is used for issue and shows various information, comprises notice, bulletin, statistical appraisal etc.If documentary whip is arranged, the window of the automatic eject notification of meeting when entering homepage.Different user enters homepage, according to the authority that authority management module 200 is distributed, will see different contents.The content of homepage is divided into column, and a column is the set of a series of relevant displaying contents, a zone (being called plate) on the corresponding homepage of column.Each shows that content is called clauses and subclauses in the column, the link that clauses and subclauses can be a query template/analytical statement, static page, the link of operation analysis report, external linkage etc.Column and clauses and subclauses all are access resources, and the system manager can set authority for role/user, and whether assigned role/user is addressable, if specific role or user can not visit, then this column or clauses and subclauses just can not occur on homepage.The system manager can increase or delete column at any time, also can be between column mobile clauses and subclauses, clauses and subclauses can occur in a plurality of columns simultaneously, thereby can be at different role/users, different analysis purpose to realize the polymerization of information.For example " landline telephone revenue analysis " clauses and subclauses are placed in " professional revenue analysis " column, if the user has defined " the amount contracture is analysed " column again, also these clauses and subclauses can be put into " the amount contracture is analysed " column, will occur this clauses and subclauses simultaneously in two columns.
In an exemplary, the user logins income check dynamic hierarchical management system 100, this system 100 shows different function interfaces according to authority management module 200 for the authority that the user distributes, as shown in Figure 7, in first page system predefine five columns: importantly check inquiry, check that worker's single-pass knows, notifies, pays close attention to and peer link.Wherein important check inquiry provide check daily paper, check monthly magazine, client's credit management analysis and data collection and the inquiry of chargeing and handling, also have chart to show when Query Result represents, strengthened the understanding of client for institute's data query.Check that worker's single-pass knows that column provides the income check management function, identical with income check management function in checking processing, make things convenient for the relevant worker of user inquiring single, thereby browse or monitor.The notice column provides some important notices in the recent period.Pay close attention to column and showed the problem that the user is concerned about most by related data and chart.
The user clicks " the checking daily paper " in the feature list of page left side, check daily report processing, check that matrix management module 202 checks that according to this user's access privileges definition dot information collects the list pattern, eject and check that daily paper fills in the page, as shown in Figure 8, carrying out index fills in.The user is selection unit in left side unit's tree type contents, and page right side shows automatically that then the dot information of checking of this unit collects list, fills in each one by one and check a little corresponding index (illustrating with item " frequency/amount of money ") in Fig. 8.After typing finishes, click " preservation " function items on the page, the index of typing is preserved to submit to, check this moment matrix management module 202 according to check dot information collect the input domain of list and check a little between mapping relations one to one, will check that index a little is saved in the database 102.And the index a little of checking of upper level can check that the related operation between a little the index obtains by its included next stage.For example check that a price fixing is divided into new product and opens that feasibility is confirmed, the new product price is examined compliance and three level Four of SP professional price standardization are checked a little for three grades.In an example, can obtain three grades of indexs of checking a little by the mode of level Four being checked index weighted sum a little, all subordinates under wherein same higher level checks a little check that weights sum a little is 1, for example, new product is opened feasibility and is confirmed that weights are 0.2, and index is 1; It is 0.1 that the new product price is examined the compliance weights, and index is 2; The professional price of SP standardization weights are 0.7, and index is 1; Check that a some price fixing is 1.1 through index after the weighted sum for three grades so, the rest may be inferred, can draw that secondary is checked a little and one-level is checked a little index.In another example, can obtain three grades of indexs of checking a little by the mode of level Four being checked index summation a little, for example, new product is opened feasibility and is confirmed that index is 1; It is 2 that the new product price is examined the compliance index; The professional price of SP compliance index is 1; Check that a some price fixing is 4 through a summation back index for three grades so, the rest may be inferred, can draw that secondary is checked a little and one-level is checked a little index.In addition, check that index a little can also obtain by direct input, check a little index and be independent of its included next stage.For example directly importing three grades of indexs of checking a price fixing is 5.The rest may be inferred, can obtain that secondary is checked a little and one-level is checked a little index.Simultaneously, with checking of one-level also exist between a little the index greater than, more than or equal to, less than and smaller or equal to relation, can compare relevant checking a little.After the index typing finishes and preserves, click " reporting " function items on the page, can check that dot information collects list and report relevant departments.Can not make amendment to the index that dot information is collected in the list of checking of having preserved before not reporting, the index that dot information is collected in the list of checking that has reported can not be carried out any modification.Check the monthly report processing method and check that the daily report processing method is similar, check that just the specific targets that dot information is collected in the list have some differences.
Obtain to check a little index and corresponding reservation threshold are compared, if this index exceeds reservation threshold, to carry out the single response of worker handles, it is single that the single response processing module 206 of worker is created the worker, as shown in Figure 9, can fill in problem, handling suggestion of being found and company and the user who selects to handle worker's list this page user, wherein the single handler of worker can select one or more, the single recipient of worker can select a plurality of in whole users, and the closing date that can select to handle worker's list.After the single establishment of worker was finished, its handler and recipient can inquire this worker's list at related pages, thereby are convenient to carry out next step work of treatment.
Singly can't deal with problems if create a worker, will set up sub-worker's list at current selected worker single (female worker is single), thereby send to a plurality of handlers so that decompose worker's single task.A female worker singly can create a plurality of sub-workers' lists, and the founder of sub-worker's list must be the founder or the handler of female worker's list, still can continue to create sub-worker's list on the basis of sub-worker's list, forms multistage divergence form thus and checks chain.
Be provided with " check that worker's single-pass know " query function in homepage, when the single handler of worker or the single recipient of worker enter native system, click " check that worker's single-pass know " just can inquire about subscriber-related therewith, etc. pending worker singly, the user just can singly handle the worker then.
" check that worker's single-pass know " only listed the worker singly the affirmation state is single for the worker of " opening ", do not list for the worker who has closed is single.
The single response processing module 206 of worker also provides the worker single tracking function, (worker singly affirmation state is what close can to inquire about the disposition of worker's list in real time by the single founder of " worker singly follows the trail of " function worker, not within this query context), can singly carry out state confirmation to the worker of " handling ", by the audit disposition, satisfactoryly can in the affirmation state, select " closing ", worker singly to handle the affirmation state to be " closing ", promptly to have finished the entire process process of worker's list.
Further, single for all workers that are entered in the system, the single response processing module 206 of worker provides query function that the worker is singly retrieved, and described inquiry mode comprises: inquire about, inquire about and by selecting the index mode to inquire about according to combination condition according to the time.The querying condition of the single inquiry of worker has: the single type of worker, the single date created of worker, the single founder of worker, recipient, handler, closing date, target date, the single treatment state of worker and worker be affirmation state etc. singly.For Query Result, the Query Result data can be exported as the Excel form.
Because after worker's list is created for the first time, may there be the situation that further to decompose or to distribute, create the worker such as A and singly be distributed to B, B finds that the himself can not handle, need be gone to handle by C and D two people, so B creates two Zhang Gongs list on the basis that A creates, a Zhang Gong singly be distributed to C, one is distributed to D, and many information of new two Zhang Gong's lists of creating are directly quoted worker that A the creates information in single.The single response processing module 206 of worker also provides the worker single forwarding capability, promptly on existing worker single (female worker be'ss single) basis, create a new worker single (sub-worker is single), the single single content of female worker of having duplicated automatically of sub-worker, but the content during sub-worker is single can be made amendment, and sub-worker singly can be distributed to the handler who is different from female worker's list.
For surpassing the worker's list that does not but have processing that the worker singly handles the closing date, the single response processing module 206 of worker is also pointed out by the single alarm function of worker, by in " worker's single-pass is known ", " worker singly follows the trail of ", " worker singly inquires about ", identifying, before timeout trouble ticket is arranged in redness.Field is set in the worker is single " handles the closing date ", when system data during greater than " handling the closing date ", the single alarm automatically of worker, the prompting auditing management website personnel singly handle this worker.If for example current date is on August 6th, 2006, handling the closing date so is worker's list on August 5th, 2006, will show red prompting.
After the worker singly disposes, 206 couples of workers of the single response processing module of worker affirmations of singly completing, and utilize worker's list delete function that invalid worker is singly carried out deletion action.
Singly create the worker, distribute with processing procedure in, the single response processing module 206 of worker forms worker's single currents automatically, and preserves and check operational processes draft and record.
After checking that 204 submissions of dot information collection module check that dot information and the single response processing module 206 of worker are handled the completion list, statistical analysis module 208 will be to checking that dot information and worker list gathers respectively, statistical disposition, generate analytical statement, this analytical statement can generate according to preset time, for example generate per diem, monthly or quarterly, to satisfy the various search requests of user.
In an exemplary, at first select the clauses and subclauses in the homepage column " important check inquiry " " to check daily paper ", daily paper information is checked in inquiry, occur as shown in figure 10 check the daily paper Query Result page, can carry out the operation of switching time, selection index, switching table sample then, inquire and check daily paper accordingly.In addition, can also sort to Query Result, the demonstration of data query is provided with, comprise: the decimal digits of numerical value, whether show thousand fens positions, whether show subtotal, various view forms such as whether add up to automatically.And the Query Result table that is obtained is printable or save as the file (comprising HTML, XML, EXCEL, text formatting, Word) of extended formatting.At this, clauses and subclauses " are checked monthly magazine ", the operating process of " client's credit management analysis " is similar with " checking daily paper ".
And " data collection and the processing of chargeing " is similar with the operating process of navigation formula inquiry, will introduce the inquiry of navigation formula below.
Navigation formula inquiry be meant with some indexs according to requirements of service, logical relation is organized into one tree (navigation tree), dynamically make up the acquisition result then, wherein querying condition can change continuously: the user can adjust index, unit, period of inquiry etc. and obtain Query Result rapidly.Figure 11 shows an exemplary page of navigation formula Query Result.208 pairs of navigation trees of statistical analysis module manage, and are used for design and maintaining navigation formula enquiry module, as comprise newly-increased, revise, editor, share, delete navigation tree, and navigation tree is carried out functions such as early warning is provided with.
For Query Result is shown to the user fast, statistical analysis module 208 also provides the function of template query, and fixing query contents is saved as template, uses for user inquiring, comprises that template is divided into groups and attended operations such as the establishment of query template, deletion.
As shown in figure 12: at first select the template grouping: for example select " charging account sub-process " in the grouping of Figure 12 template, show all query templates at view area " inquiry title "; Then select query template: select query template at the inquiry title bar, obtain the Query Result of this template.As selecting " monitoring of dereliction ticket processing procedure " to obtain result as shown in figure 13.
The present invention can make the user dynamically, be classified to the business income circulation and carry out auditing management website and monitoring end to end, obtain the information of checking, diagnosis in time, analyze the problem of checking out of also handling, reduce losses of revenues.By this income check dynamic hierarchical management system and method thereof, can realize typing, transmission, the shared and storage of income check statistics; Provide convenience, inquire about flexibly and analysis means, make things convenient for the auditing management website personnel to check, monitor carrying out of income check work; The problem that diagnosis, analysis are checked out, provide establishment, notice, tracking, inquiry, forwarding, deletion, the alarm of worker's list to manage at the problem of finding in checking until worker's single process of the complete procedure of closing, operational processes draft and record are checked in preservation, have realized taking in end to end the transformation of the Passive Management of problem in the flow process to Active Management; This system can effectively guarantee to check information integrity, checks the promptness that information analysis and response are handled, and forms closed loop; And can require to carry out comprehensively income check and monitoring end to end according to group; Simultaneity factor is carried out data statistics, analysis automatically, has shortened analytical cycle, has increased multi dimensional analysis, checks information for all departments provide more, systematization accurately, effectively avoids the loss of professional income.
Though only enumerated the method that adopts data database storing in this manual, the present invention also can adopt other date storage methods, such as the XML technology.Obviously, the present invention described here can have many variations, and this variation can not be thought and departs from the spirit and scope of the present invention.Therefore, all conspicuous for a person skilled in the art changes all are included within the covering scope of these claims.
Claims (10)
1. system that makes the user can carry out income check dynamic hierarchical management by browser comprises: territory applying unit and service applying unit, wherein
Described territory applying unit comprises:
Authority management module is used to the user to divide to match the access rights of resource;
Check the matrix management module, the classification setting is checked a little and is checked point, definition according to the access rights that described authority management module distributed for user's hierarchical arrangement and check that dot information is collected list and dot information collection task is checked in distribution;
Check the dot information collection module, utilize and describedly check checking that the matrix management module distributed dot information is collected task and the defined dot information of checking is collected list, receive and describedly check the input of information a little and submit to;
The single response processing module of worker, according to the described described dot information of checking of checking that the dot information collection module receives, index is surpassed checking a little of reservation threshold carry out the establishment and the processing of worker's list from dynamic response, form worker's single current, and preserve and check operational processes draft and record;
Statistical analysis module, to the described described described worker who checks that dot information and the single response processing module of described worker are created who checks that the dot information collection module is submitted to singly gather, statistical disposition, generate analytical statement, and
Described service applying unit is used to described territory applying unit that corresponding data storage function is provided.
2. the system as claimed in claim 1, it is characterized in that, check that the matrix management module comprises: define the described dot information of checking and collect the described submodule of checking that dot information is collected the submodule of the input domain of list and described mapping relations between checking a little and defined described Articulation between checking a little of the submodule of the pattern of list, definition.
3. the system as claimed in claim 1 is characterized in that, each checks a little corresponding with business, and the link classification setting in operation flow is checked a little according to business.
4. system as claimed in claim 2 is characterized in that, describedly checks that pattern that dot information collects list is according to access privileges definition that the user enjoyed.
5. system as claimed in claim 2 is characterized in that, described mapping relations be input domain with check a little between corresponding one by one.
6. system as claimed in claim 2 is characterized in that, described Articulation between checking a little is by the summation definition.
7. the system as claimed in claim 1 is characterized in that, the described dot information collection module of checking also is used for checking the derivation of dot information.
8. the system as claimed in claim 1, it is characterized in that the described information gathering module of checking comprises that also node gathers submodule, this node gathers submodule and is used for checking after dot information superposes of subordinate unit is aggregated into superior unit, obtains the dot information of checking of superior unit.
9. the system as claimed in claim 1 is characterized in that, the single response processing module of described worker also comprises:
Worker's single-pass is known submodule, pending worker such as is used to provide single;
The worker singly follows the trail of submodule, is used for the real-time disposition of worker's list of being created is followed the trail of;
The worker singly inquires about submodule, and it is single to be used to inquire about the worker;
The worker singly transmits submodule, is used for singly being distributed to the handler's who is different from described female worker's list handler based on the single sub-worker who is created of female worker;
The worker singly deletes submodule, is used to delete invalid worker's list;
The worker singly alarms submodule, is used to show surpass handle worker's list that the date does not also have processing.
10. method that makes the user can carry out income check dynamic hierarchical management by browser comprises step:
(1) is user's allocation of access rights;
(2) the classification setting is checked a little;
(3) check dot information collection list and distribute the dot information collection task of checking according to checking point, definition for user's hierarchical arrangement for the access rights of user's distribution;
(4) dot information is collected task and the defined dot information of checking is collected list to utilize checking of being distributed, and reception is also submitted to and checked dot information;
(5), judge whether the described index a little of checking surpasses reservation threshold according to the described dot information of checking that is received;
(6) index is surpassed checking a little of reservation threshold,, create worker's list, and send to the relevant treatment people from dynamic response;
(7) received worker is singly handled, form worker's single current, and preserve and check processing draft and record;
(8) worker who handles is singly fed back;
(9) check that to what submitted to dot information and the worker who is created singly gather, statistical disposition, generate and check form.
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| CN 200710090513 CN101026647A (en) | 2007-04-09 | 2007-04-09 | Telecommunication income check dynamic hierarchical management system and method |
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| CN 200710090513 CN101026647A (en) | 2007-04-09 | 2007-04-09 | Telecommunication income check dynamic hierarchical management system and method |
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| CN101364898B (en) * | 2008-09-22 | 2011-06-15 | 中国联合网络通信集团有限公司 | Method and system for flow balance checking |
| CN102479356A (en) * | 2010-11-30 | 2012-05-30 | 金蝶软件（中国）有限公司 | Walk through test method and apparatus thereof |
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| CN111416740B (en) * | 2020-03-16 | 2022-03-25 | 北京思特奇信息技术股份有限公司 | Auditing method, auditing system and electronic equipment |
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