JP2002358396A - Method and apparatus for monitoring system related information totalization prosessor, terminal device for browsing, and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an accumulator, a reading terminal, a method and an apparatus for monitoring information related to a system which is capable of unifiedly managing information concerning system related activities and are capable of integrally determining the system and its related activities, a totalization processor, and a terminal for browsing. SOLUTION: A system stores totalization information in a totalization result storage means 273 after detailed pieces of information sequentially inputted are automatically totalized by an accumulator 252B. When a reading request is transmitted from a system related information reader the system transmits system related information including the totalization information stored in the totalization result storage means 273 to a reader terminal 70 via a network, and enables a reader to read the information.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a system-related information monitoring method for summarizing detailed information relating to a system-related task to be monitored, and browsing system-related information including the summed information obtained by the summing process. Monitors information related to system-related work, such as information related to system development management, operation management, trouble management, or information related to system-related project supervision, for the device, tabulation processing device, viewing terminal device, and program. Available when you do.

[0002]

2. Description of the Related Art Conventionally, management and supervision of daily tasks related to a system, for example, system development management, operation management, trouble management, or project management related to large-scale system development, etc., are often performed using a computer. There are many, but if these are development management, they are usually performed individually such as development management only.

In the case of a large-scale system, development, operation, and the like are often performed over a plurality of companies and departments. And in these multiple companies and departments,
In general, each system performs its own process management for system development and operation. Therefore, such companies and departments only need to manage only their respective tasks.For example, a company or department in charge of system development only needs to perform development management.
Currently, it does not manage other operations such as system operation.

[0004]

However, a method for individually managing various system-related tasks as described above, that is, system development management, operation management, trouble management, and system-related project management are individually performed. In this method, information on the status of execution of various daily tasks related to the system can only be obtained individually. Therefore, it is not easy to analyze the mutual relationship and grasp and confirm it. It was even more difficult to do this accurately and quickly.

[0005] For this reason, system development management, operation management, trouble management, or system-related project supervision can be performed in a unified manner, and information on the execution status of various daily tasks related to the system can be comprehensively collected. A device that can be grasped in a desired manner is desired.

SUMMARY OF THE INVENTION An object of the present invention is to provide a system-related information monitoring method and apparatus capable of centrally managing information relating to system-related tasks and making a comprehensive judgment on a system and related tasks, and a tallying processing apparatus. A browsing terminal device and a program are provided.

[0007]

SUMMARY OF THE INVENTION According to the present invention, detailed information on system-related tasks to be monitored is tabulated by a tabulation processor, and system-related information including tabulated information obtained by the tabulation is browsed. A system-related information monitoring method to be browsed by a terminal device, wherein detailed information sequentially input by an input operator is stored in a detailed information storage unit of a tally processing device, and the detailed information stored in the detailed information storage unit is stored. After the information is automatically tabulated by the tabulation processing unit of the tabulation processing device, the tabulation information obtained by the tabulation process is stored by the tabulation result storage unit of the tabulation processing device. View system-related information, including stored aggregated information, via a network in response to a viewing request from a person viewing the system-related information. After sending the end device, characterized in that to Views screen displayed by the browsing terminal device in the system related information authorized user.

Here, the browsing terminal device is mainly realized by a computer, but is not limited to this. For example, a mobile phone, an electronic organizer, a game machine, a wristwatch, a digital television, etc. As long as the performance of the central processing unit (CPU), the resolution of the screen, the capacity of the storage means, etc. are suitable for the present invention, it can be adopted. The same applies to the following inventions.

[0009] Further, the aggregation processing device is not limited to one realized by one computer or one CPU, but may be realized by performing distributed processing by a plurality of computers or the like. The same applies to the following inventions.

Further, it is not always necessary to prepare one browsing terminal device for one system-related information browsing target, and a plurality of system-related information browsing targets may be shared. The same applies to the following inventions.

[0011] The "network" connecting the tabulation processing device and the viewing terminal device includes, for example, a local network.
Various forms such as an area network (LAN), a metropolitan area network (MAN), a wide area network (WAN), the Internet, an intranet, an extranet, or a combination thereof are included and wired. Or wireless
Furthermore, regardless of whether it is of a mixed type of wired and wireless, any type of information can be transmitted at a certain speed between a plurality of points (regardless of the distance).

[0012] The system-related business is mainly
This is a project related to system development, system operation, reporting and countermeasures and processing of system troubles, large-scale system development, etc. In addition, for example, system audit, system maintenance, system performance verification, security, system use, system sales Etc. are also included.

Further, when "the detailed information stored in the detailed information storage means is automatically tabulated by the tabulation processing means of the tabulation processing device", the tabulation may be completed in one process. The tallying process may be performed in other stages. If the tallying process is performed in other stages, the viewpoints such as expanding the variation of the system-related information to be browsed or improving the degree of information usage when creating a report or its attached documents Therefore, it is preferable that not only the total result at the final stage but also the total result at each stage be stored in the total result storage means.

The "system-related information including the total information stored in the total result storage means" means that the system-related information transmitted to the viewing terminal device via the network includes the total information stored in the total result storage means. This means that not only the information but also the detailed information stored in the detailed information storage means and other information may be included.

[0015] The "detailed information sequentially input by the input operator" may be information input using a fixed input form suitable for tabulation processing by the tabulation processing device, or May be obtained by converting information once input in a separate format into a process management database, etc., which is independently managed, into information in a format suitable for tabulation processing by a tabulation processing device using a conversion program or the like. Good.

According to the present invention, the detailed information sequentially input by the input operator is automatically tabulated by the tabulation processing means, and the tabulated information obtained by the tabulation processing is stored by the tabulation result storage means. Remember. Therefore, when there is a browsing request from the system-related information browsing target, the system-related information including the tally information stored in the tally result storage unit is transmitted to the browsing terminal device via the network, It will be provided to the information viewing target person.

[0017] For this reason, it becomes possible to collect various kinds of detailed information on the system-related work through the input operation by the input operator, collect them, and manage them centrally.
It becomes easy to analyze the mutual relationship between various types of information, and to grasp and confirm it. In addition, since the system-related information browsing target can use the browsing terminal device to browse various types of information related to system-related tasks in a short time in real time, when managing various types of information individually as in the past, As a result, information can be collected easily and quickly. Therefore, the system-related information browsing person can quickly and efficiently grasp various kinds of information about the system, and can quickly make a comprehensive judgment on the system and its related tasks. Is achieved.

In the above system related information monitoring method, the detailed information storage means stores development management information storage means for storing information related to system development management, and an operation management information storage means for storing information related to system operation management. A terminal device for browsing, comprising two or more of a means, a trouble management information storage means for storing information relating to system trouble management, and a project management information storage means for storing information relating to system related project management. When the system related information is displayed on the screen and viewed by the system related information browsing target,
It is preferable that each system-related information based on each information stored in two or more means be selected and browsed.

Here, the subject of "system-related project supervision" is mainly a project relating to large-scale system development, but is not limited thereto, and may be a small-scale project. The project may be a project related to system operation or system trouble other than development. The project may be any system-related project, and a plurality of projects may be set up for one system, or a plurality of systems may be related to one project. Further, the project to be browsed by the browsing terminal device may include at least one system-related project, and may include another type of project unrelated to the system.

As described above, when two or more pieces of information related to system development management, operation management, trouble management, and project management are integrally managed, and these are selected and browsed. Enables centralized management of major system-related tasks, and allows system-related information viewers to make comprehensive decisions on systems and related tasks more efficiently,
Be able to do it quickly.

Further, as described above, when selecting and browsing two or more main system-related information, each system-related information based on each information stored in the two or more means included in the detailed information storage means is used. Are related to each other by a predetermined system related information correlation rule, and when one of the related system related information is displayed on the screen by the browsing terminal device, the other system related information is displayed on this screen. A movement request reception unit for moving to the display screen is displayed, and when an operation on the movement request reception unit by the system-related information browsing person is performed, the other system-related information display screen is automatically displayed according to the system-related information correlation rule. It is hoped that the system related information browsing person will be able to view the other system related information. Arbitrariness.

Here, as a method of storing the system-related information correlation rules and using the same, one of the system-related information associated with each other is identified by specifying a destination screen for moving to the display screen of the other system-related information. Information (address information of the destination screen, etc.) may be directly included (method of retaining system-related information correlation rules or a part thereof in each system-related information),
Alternatively, a rule storage table that stores system-related information correlation rules is prepared in the tally processing device, and when a movement request is made on one of the system-related information screens,
A method of searching the other system related information corresponding to the movement request using the table may be used.

As described above, when the display automatically moves to the display screen of the other system-related information associated with each other in accordance with the system-related information correlation rule, both of the plurality of system-related information related to each other are displayed. Since it is possible to easily and quickly confirm and grasp the information, correlation analysis between the respective system-related information can be more easily performed. For this reason, the system-related information browsing target can more efficiently and promptly make comprehensive judgments on the system and its related tasks.

In the case where the display is automatically moved to the display screen of the other system-related information that is associated with each other in accordance with the system-related information correlation rule as described above, when an operation is performed on the movement request receiving unit, To move the display screen, the display of the system-related information based on the information stored in the trouble management information storage is changed from the display of the system-related information based on the information stored in the development management information storage or the operation management information storage. It is desirable to include movement to the display screen.

When the display automatically moves from the trouble management information to the display screen for the development management information or the operation management information (for example, in the case of FIG. 29 described later), the cause of the trouble is confirmed. Can be easily grasped. For example, analysis or determination that a trouble has occurred after implementation due to a problem in the progress of development or a lack of operational resources can be performed in a short time in real time.

In the case where the association is performed by the above-described system-related information correlation rule, the movement of the display screen performed when an operation is performed on the movement request receiving unit includes:
It is desirable to include a transition from a display screen of system-related information based on information stored in the project management information storage means to a display screen of system-related information based on information stored in the development management information storage means.

In this way, when the display automatically moves from the project management information to the display screen of the development management information (for example, in the case of FIG. 33 described later), the person who views the system-related information can read the project management information. During or after browsing the information, it is possible to easily confirm and grasp details of the contents such as the progress of the system development related to the project.

Further, in the above-described system-related information monitoring method, the automatic totalizing process of the detailed information by the totalizing means is performed by dividing the period, and the totaling information is stored by the totaling result storing means for each period of the period. When the system related information is displayed on the screen by the browsing terminal device and viewed by the system related information browsing target,
It is desirable to allow the user to browse the system-related information including the latest total information obtained by performing the total processing at the immediately preceding break time.

Here, the time interval (totaling interval) and the timing (totaling time) for dividing the “period” may be set arbitrarily. For example, the setting can be made at the end of daily working hours (for example, at 17:00 every day) or once every weekend. However, from the viewpoint of making it possible to browse the latest information and to grasp the progress of work in detail, it is preferable to shorten the counting interval as much as possible. Also, the aggregation interval is not necessarily required to be a constant interval.For example, the aggregation interval may be shortened as the work is completed, or the aggregation interval may be set for a period in which the company enters long-term leave. It may be longer. Further, the start of the automatic counting process may be controlled by a program, or a command to start the automatic counting process may be issued by a human. However, from the viewpoint of improving the efficiency and reliability of the work, the program control is performed. Is preferred.

In this way, when the automatic totaling process is performed by dividing the period and the totaling information is stored at each period of the period, the system-related information browsing person is required to read the system-related work before completion. Since the latest system-related information can be browsed even in the intermediate stage of the above, it is possible to obtain useful judgment material about the system and its related work. Therefore, even if it takes a relatively long time to complete the system-related work, it is possible to make a somewhat fine-grained decision on the system and its related work in the intermediate stage. Further, since the progress of the work can be displayed on the screen, the system-related information browsing target person can easily confirm and grasp the progress of the work.

In the system-related information monitoring method described above, when there are a plurality of input workers, these input workers receive a request for a task for monitoring system-related tasks from a task requester. The business commissioning agent and the input work coordinator placed at an external consignee to which at least a part of the system development, the system operation, and the system use is entrusted by the business client may be included.

Here, "at least a part of system development, system operation, and system use" means all or part of system development, all or part of system operation, all or part of system use, or It means a combination of these.

As described above, when the commissioned agent and the input work cooperator perform the work of inputting the information to be browsed by the system related information browsing target, when the number of items to be input is relatively large, Alternatively, the input operation can be smoothly performed even when the development, operation, or use of the system is performed across a plurality of companies or departments. For this reason, large-scale systems tend to require a large number of items to be input, and development, operation, and use are often shared among multiple companies and departments. This is effective when monitoring system-related operations related to the scale system.

In the above-described system-related information monitoring method, the system-related information browsing target includes:
A business client and a business agent and / or a business command and supervisor who supervise and / or supervise the business commissioned agent who has received a request from the business client to monitor system-related operations may be included. Good.

As described above, in the case where the system-related information browsing target includes the business client, the business consignment agent and / or the business operation command and supervisor, these persons are required to use the terminal device for browsing. On the screen, the system-related information can be confirmed in a short time in real time, and various judgments can be quickly made based on the browsed system-related information. Therefore, it is possible to effectively use the system-related information to be browsed.

The system-related information monitoring method of the present invention described above can be suitably implemented by the following system-related information monitoring apparatus of the present invention.

That is, according to the present invention, a tabulation processing device that tabulates detailed information on system-related tasks to be monitored, and browses system-related information including tabulation information obtained by tabulation processing by the tabulation processing device. A system-related information monitoring device including a browsing terminal device, wherein the tallying processing device stores detailed information sequentially input by an input operator; and a detailed information storage device. Tally processing means for automatically totaling detailed information, tally result storage means for storing tally information obtained by tally processing by the tally processing means, and system related including tally information stored in the tally result storage means A browsing request for transmitting information to a browsing terminal via a network in response to a browsing request from a system-related information browsing target person A browsing terminal device, wherein the browsing terminal device includes a browsing terminal input device for inputting a browsing request by a system-related information browsing target, and a browsing process for displaying system-related information received from the aggregation processing device via a network on a screen. Terminal display means.

In the present invention, the detailed information sequentially input by the input operator is automatically tabulated by the tabulation processing means, and the tabulation information obtained by the tabulation processing is stored by the tabulation result storage means. Is done. Therefore, when there is a browsing request from the system-related information browsing target, the system-related information including the tally information stored in the tally result storage unit is transmitted to the browsing terminal device via the network, It will be provided to the information viewing target person.

For this reason, it is possible to centrally manage various kinds of information relating to the system-related work, so that it is possible to analyze the mutual relationship between the various kinds of information and to facilitate the work of grasping and confirming it.
In addition, since it is possible to view various types of information in real time, it will be easier and faster to collect information, and the system-related information viewers will be able to make comprehensive judgments on the system and its related tasks, thereby speeding up the process. The above object is achieved.

In the above-mentioned system-related information monitoring apparatus, the detailed information storage means includes a development management information storage means for storing information related to system development management, and an operation management information storage means for storing information related to system operation management. Preferably, two or more means are included among a means, a trouble management information storage means for storing information related to system trouble management, and a project management information storage means for storing information related to system related project management. .

When two or more of the information storage means relating to development management, operation management, trouble management, and project management are included in the detailed information storage means as described above, the main one of the system-related tasks Can be centrally managed, and the system-related information browsing target can more efficiently and promptly make comprehensive judgments on the system and its related tasks.

Further, in the above-mentioned system-related information monitoring apparatus, the detailed information storage means includes a development management information storage means for storing information relating to the development management of the system. A development schedule management information storage unit for storing information about the development schedule and a development history management information storage unit for storing information about the system development results are included. The system-related information includes the development schedule management information storage unit and the development results. It is desirable to include planned / actual comparison display information indicating the development status based on each information stored in the management information storage means.

When the display information indicating the schedule / actual comparison indicating the development status is included in the system-related information (for example, in the case of FIGS. 20 and 21 described later), the display on the screen of the browsing terminal device is performed. Thus, for example, it is possible to perform a scheduled / actual display indicating the development status such as the program development status, and to grasp and confirm information on system development.
It becomes even easier.

In the system-related information monitoring apparatus described above, the detailed information storage means includes an operation management information storage means for storing information relating to the operation management of the system, and the operation management information storage means includes: An operation result management information storage unit that stores information about operation results and an operation resource management information storage unit that stores information about operation resources of the system are included. The system-related information is stored in the operation result management information storage unit. Online operation results display information and batch operation results display information based on the collected information, and CPU usage status display information and disk usage status display information based on the information stored in the operation resource management information storage means. desirable.

As described above, the online operation result display information,
When the batch operation result display information, the CPU use state display information, and the disk use state display information are included in the system related information (for example, FIG. 23, FIG. 24, FIG.
5, the case of FIG. 26, etc.), these can be displayed on the screen of the browsing terminal device, and it becomes much easier to grasp and confirm information on system operation.

In the system related information monitoring apparatus described above, the detailed information storage means includes a trouble management information storage means for storing information related to system trouble management, and the system related information includes a trouble management information storage means. It is desirable to include the trouble number transition display information based on the information stored in.

When the trouble number transition display information is included in the system-related information (for example, in the case of FIG. 28 described later), the trouble number transition display is performed on the screen of the browsing terminal device. This makes it easier to grasp and confirm information on system troubles.

Further, in the system related information monitoring device described above, the detailed information storage means includes a project management information storage means for storing information related to system related project management, and the system related information includes a project management information storage means. It is desirable to include project individual process management display information based on the information stored in the means.

When the project individual process management display information is included in the system related information (for example, in the case of FIG. 33 described later), the project is configured on the screen of the browsing terminal device. Individual process management display can be performed for each process, making it easier to grasp and confirm information on the project.

As described above, when two or more of the information storage means for development management, operation management, trouble management, and project management are included in the detailed information storage means, they are included in the detailed information storage means. A browsing terminal on which each system-related information based on each information stored in two or more means is associated with each other by a predetermined system-related information correlation rule, and one of the system-related information associated with each other is displayed. A request for moving to the display screen of the other system-related information is displayed on the screen of the display means for the other system, and the system-related information correlation rules It is desirable to move to the display screen of the other system related information according to

As described above, when the movement request receiving unit displayed on the display screen of one system-related information is operated to automatically move to the display screen of the other system-related information, they are associated with each other. It is possible to easily and quickly move from the displayed screen of one system-related information to the display screen of the other system-related information, thereby facilitating correlation analysis between the respective system-related information. In addition, it becomes possible to speed up the comprehensive judgment of the system and its related work by the system-related information browsing target person.

In the case where the display automatically moves to the display screen of the other system related information associated with each other in accordance with the system related information correlation rule as described above, the system related information correlation rule stores the trouble management information storage. When the system-related information based on the information stored in the means is regarded as one of the system-related information, based on the system-related information based on the information stored in the development management information storage means or the information stored in the operation management information storage means It is desirable to include a correspondence relationship in which the system-related information is the other system-related information. In this case (for example, in the case of FIG. 29 described later), the cause of the trouble can be easily confirmed and grasped. For example, since there was a problem in the progress of the development,
Alternatively, because of insufficient operating resources, it becomes possible to analyze and determine in real time and in a short time that a trouble has occurred after the execution due to the shortage.

Further, in the case where the association is performed by the above-described system-related information correlation rule, the system-related information correlation rule is determined when the system-related information based on the information stored in the project management information storage means is regarded as one of the system-related information. It is preferable that the information includes a correspondence relationship in which system-related information based on the information stored in the development management information storage means is set as the other system-related information. In this case (for example, in the case of FIG. 33 to be described later), the system-related information browsing target, during or after browsing the project management information,
It is possible to easily confirm and grasp details of the contents such as the progress of the system development relating to the project.

In the system-related information monitoring device described above, the tallying processing device is configured to execute the report or the attached document based on the detailed information stored in the detailed information storage means and / or the tally information stored in the tally result storage means. It is desirable to have a report creation processing means for creating a report.

When such a report creation processing means is provided, not only is the system-related information provided by browsing on the screen of the browsing terminal device, but also the system-related information browsing target is provided with a document. The report or its attachments can be quickly prepared and submitted. Therefore, the system-related information browsing target, etc. can receive more detailed information as documents than system-related information that can be browsed on the screen of the browsing terminal device, and make a clearer or more accurate judgment. Becomes possible.

In the system-related information monitoring apparatus described above, the tallying processing unit includes an authentication processing unit for performing authentication processing of a requester of browsing the system-related information by the browsing terminal device, and an authentication processing unit for performing authentication processing by the authentication processing unit. Authentication information storage means for storing necessary authentication information, wherein the authentication information storage means includes requester identification information for identifying the requester itself, and a request content type for which authentication can be permitted for the requester. Is stored in association with authentication information, and the authentication processing means determines whether the requester is a system-related information browsing target based on the requester identification information and the request content type sent from the viewing terminal device. It is desirable to adopt a configuration in which the determination is made.

Here, the "requester identification information" refers to information for identifying a person (identity) such as a user ID and a password. The “request content type” refers to information indicating what kind of system-related information the requester has requested to browse.

In the case where such authentication processing is performed, it is possible to determine who requests what and therefore, it is possible to provide necessary information to only necessary persons. Therefore, by judging whether or not a person is a target of viewing system related information, there may be some system related information that should not be viewed by some people. Can be achieved.

Further, in the system-related information monitoring apparatus described above, a question receiving unit for receiving a question from a system-related information browsing target is displayed on the screen of the browsing terminal display means. A question processing means for displaying a question input screen on the screen of the display means for the browsing terminal by one operation on the question receiving unit, and transmitting the question input on the question input screen to the question answerer. desirable.

Here, “one operation on the question receiving unit” means, for example, one click operation, one screen touch operation, one voice input operation, etc. In short, a plurality of input operations It is not necessary to repeat the above.

When transmitting a question to a question respondent by the question processing means, the question may be transmitted directly to a terminal device operated by the question respondent or to a device such as a mail server that has jurisdiction over the terminal device. The information may be transmitted to a terminal device operated by the question answerer or a device such as a mail server having jurisdiction over the terminal device via the aggregation processing device. The question may be directly transmitted to the terminal device operated by the question respondent or a device such as a mail server that has jurisdiction over the question, and the question may also be transmitted to the aggregation processing device in parallel with the question.

Furthermore, the fact that "a question accepting section for accepting a question from the system-related information browsing target is displayed on the screen of the browsing terminal display means" indicates that the screen of the browsing terminal display means. This includes a case where a pull-down menu is opened above and a question reception unit is displayed in the pull-down menu.

As described above, in the case where the question from the system-related information browsing target is received and processed by one operation, the system-related information browsing target can ask questions about the viewed system-related information. In addition, when more detailed information is desired or when there is a complaint, it is possible to respond promptly, and it is possible to realize a device that is easy to use for the system-related information browsing target person.

In the system-related information monitoring device which performs the above-described question processing, the tallying device receives the question by the system-related information browsing target sent from the browsing terminal device, and A question history management means for receiving at least one of a response by a respondent or a response approval by a system-related information viewing target, and a question storing a question and storing at least one of a response and a response approval It is desirable to have history storage means.

When the question history management is performed in this way, it is possible to confirm that the process for the question has been performed without delay, and to improve the contents of the system-related information to be browsed. Improvement, change, deletion, addition, and the like can be achieved.

In the system-related information monitoring apparatus described above, an input operator is provided with an input operation terminal device for inputting detailed information, and the tabulation processing device is used when the input operator inputs detailed information. It has an input form storage means for storing an input form, the input work terminal device and the tallying processing device are connected via a network, and the input work terminal device stores the input form received from the tallying processing device via the network. Input terminal display means for displaying a screen, input terminal input means for inputting detailed information by an input operator using an input form, and transmits a request signal of the input form to the aggregation processing device via a network, and Receiving the input form sent from the tallying device in response to this request, and inputting detailed information using the input means for the input terminal It is desirable to have an input terminal for processing means for transmitting the input form finished to aggregation processing device.

Here, the input work terminal device is realized mainly by a computer as in the case of the browsing terminal device, but is not limited to this.
Mobile phones, electronic organizers, game consoles, wristwatches, digital televisions, etc., are adopted as long as the performance of the central processing unit (CPU), the screen resolution, the capacity of the storage means, etc. are suitable for the present invention. be able to.

It is not always necessary to prepare one input work terminal device for one input worker, and a plurality of input work terminals may be used in common.

Further, the input work terminal device and the browsing terminal device do not necessarily mean physically separate computers or the like.
It includes a case where it functions as an input work terminal device at a certain moment and functions as a viewing terminal device at another moment.

The “network” for connecting the tally processing device and the input work terminal device includes, for example, a LAN,
It includes various forms such as MAN, WAN, Internet, intranet, extranet, or a combination thereof, regardless of whether it is wired or wireless, or a mixed type of wired and wireless. In short, it is sufficient that information can be transmitted at a certain speed between a plurality of points (regardless of the length of the distance).

When there are a plurality of input work terminal devices in the system related information monitoring device, it is not necessary that all the input work terminal devices are connected to the aggregation processing device via the network. It is sufficient that the input work terminal device is connected to the aggregation processing device via a network. Therefore, the tally processing device and some input work terminal devices are connected via a network, and information transfer between the tally processing device and the remaining some input work terminal devices is performed by a magneto-optical disk (MO) or the like. The recording may be performed on a recording medium such as a flexible disk (FD).

Further, “sending the input form in which the detailed information has been input to the tallying processing device” means that the input detailed information is transmitted to the tallying processing device together with the input form. Is transmitted to the tabulation processing device alone.

In the case where the input work terminal device connected to the tally processing device via the network is provided, the input form is transmitted and received between the input work terminal device and the tally processing device via the network. This makes it possible to easily perform input work by the input worker and collection of the input information, and obtain detailed information on system-related tasks easily and quickly. Performing the task of monitoring related tasks becomes even smoother.

Further, according to the present invention, detailed information relating to a system-related task to be monitored is tabulated, and system-related information including the tabulated information obtained by the tabulation processing is transmitted to the browsing terminal via a network. A detailed information storage means for storing detailed information sequentially input by an input operator; a total processing means for automatically totalizing the detailed information stored in the detailed information storage means; A totaling result storage unit that stores total information obtained by performing a totaling process by the processing unit, and a system-related information including the total information stored in the totaling result storage unit in response to a browsing request from a system-related information browsing target. And a browsing request processing means for transmitting the browsing request to the browsing terminal device via a network.

Further, the present invention is a browsing terminal device for browsing system-related information including total information obtained by totalizing detailed information relating to system-related tasks to be monitored, wherein the input operator sequentially inputs the information. A browsing terminal connected to a tallying processing device for tallying detailed information to be input and a browsing terminal for a system-related information browsing person to input a browsing request for system-related information, and a browsing request signal via the network A processing unit for a viewing terminal that transmits to the device and receives system-related information sent from the tabulation processing device in response to the request, and a display for a viewing terminal that displays the system-related information received via the network on a screen Means.

According to the present invention, a tallying device for tallying detailed information related to a system-related task to be monitored, and system-related information including tallying information obtained by tallying with this tallying device are browsed. A program for causing a computer to function as a system-related information monitoring device including a browsing terminal device, a tallying processing device, a detailed information storage unit that stores detailed information sequentially input by an input operator, A tally processing means for automatically tallying the detailed information stored in the detailed information storage means, a tally result storage means for storing tally information obtained by tally processing by the tally processing means, and a tally result storage means. The system-related information including the stored total information is transmitted to the network in response to a browsing request from the system-related information browsing target. A browsing request processing unit for transmitting to the browsing terminal device via the network, the browsing terminal device includes a browsing terminal input unit for inputting a browsing request by a system-related information browsing target, and A display device for a browsing terminal for displaying the system-related information received from the tallying processing device on a screen, so as to cause a computer to function as a system-related information monitoring device.

Further, according to the present invention, detailed information relating to a system-related task to be monitored is tabulated, and system-related information including the tabulated information obtained by the tabulation processing is transmitted to the browsing terminal via a network. A detailed information storage means for storing detailed information sequentially input by an input operator; and a detailed information stored in the detailed information storage means. Tally processing means for processing, tally result storage means for storing tally information obtained by tally processing by the tally processing means, and system-related information including tally information stored in the tally result storage means to system-related information A browsing request processing means for transmitting to a browsing terminal device via a network in response to a browsing request from a browsing target person; And as an aggregate processing unit, characterized in that, it is for causing a computer to function.

Further, the present invention provides a program for causing a computer to function as a browsing terminal device for browsing system-related information including tabulated information obtained by tabulating detailed information related to system-related tasks to be monitored. An input means for a browsing terminal, which is connected via a network to a tabulation processing device that tabulates detailed information sequentially input by an input operator, and a browsing terminal input means for a system related information browsing subject to input a browsing request for system related information; Sends a browsing request signal to the aggregation processing device via
And a browsing terminal processing means for receiving system-related information sent from the tallying processing device in response to the request, and a browsing terminal display means for displaying system-related information received via the network on a screen. A computer is operated as a browsing terminal device characterized by the above.

In the above-described system-related information monitoring method, the detailed information storage means is project management information storage means for storing information relating to system-related project management. The information includes, in addition to the aggregation information obtained by the aggregation processing by the aggregation processing device, detailed information that requires approval by each approver including a plurality of check units,
After the detailed information is input by the input operator, the input detailed information is transmitted to the approval terminal device operated by each approver connected to the network by the approval screen transmitting means of the tallying processing device. , And subsequently, by the approval information receiving means of the tallying device, each approval information input by each approver using the approval screen and received from the approval terminal device was received. Thereafter, it is desirable to store the received approval information in the approval information storage means of the tally processing device.

Here, the approver may be an individual,
Or, for example, departments such as departments, sections, and clerks (collections of individuals)
It may be.

Further, each piece of approval information sent from the approval terminal device may be sent together with the approval screen, or only each piece of input approval information may be sent alone.

When the detailed information to be browsed is approved by each approver including a plurality of check-in departments, responsibilities for the detailed information input regarding the project are shared. For example, if a development department inputs detailed information on a project and another department such as the general affairs department, intellectual property department, or audit department becomes a check-in department, the project promotion (specific For example, development can be started without a contract, or development can be started by making a contract with a customer even if there is no settlement of in-house approval request). If so, responsibilities would arise not only in the development department but also in the control department that overlooked it. Therefore, sharing responsibilities in this way can prevent the site of the development department, etc., who is the input operator for inputting detailed information, from promoting a project that violates the internal procedures beforehand. With the cooperation of the departments, it is possible to promote appropriate projects.

Further, in the above-mentioned system-related information monitoring apparatus, the detailed information storage means is a project management information storage means for storing information relating to system-related project management, and the system-related information to be browsed by the browsing terminal device. The information includes, in addition to the aggregation information obtained by the aggregation processing by the aggregation processing device, detailed information that requires approval by each approver including a plurality of check-in departments, and the aggregation processing device is connected via a network. Approval screen transmitting means for transmitting an approval screen including an approval information input unit to an approval terminal device operated by each approver, and an approval screen which is input by each approver using the approval screen and transmitted from the approval terminal device An approval information receiving means for receiving each of the approval information received from the user, and storing the approval information received by the approval information receiving means. It is preferable that an authorization information storing means.

In the case where the system is provided with the approval screen transmitting means, the approval information receiving means and the approval information storing means, responsibilities are divided between an input operator for inputting detailed information and a plurality of check units. It is possible to promote appropriate projects.

In the above-mentioned system-related information monitoring apparatus, the approval screen transmitted by the approval screen transmitting means includes an approval information display section for displaying approval information of another approver stored in the approval information storage means. It is desirable to be provided.

When the approval information of the other approver is displayed on the approval screen, each approver can perform his / her own approval work while checking the approval information of the other approver. Because of this, more careful and appropriate approval work can be performed.

Further, in the system-related information monitoring device described above, the tallying processing device transmits the inquiry screen including the approval information display unit for displaying the approval information stored in the approval information storage means to the viewing terminal device. It is desirable to have an attached inquiry screen transmission means.

When the approval information is displayed on the inquiry screen as described above, the system-related information browsing target is:
Since the approval status of the viewed detailed information can be confirmed, it is possible to more accurately grasp the status of the viewed project.

In the system-related information monitoring device described above, the tallying processing device displays the list of projects waiting for approval to be approved by the approver who is currently operating the terminal device for approval. It is desirable to have an approval waiting project list screen transmission means for transmitting the project list screen to the approval terminal device.

When the approval list waiting project list screen transmission means is provided, each logged-in approver can accurately and quickly grasp the detailed information of the project to be approved by himself / herself. As a result, delays in approval work can be prevented, and the project can be promoted more smoothly.

In the system-related information monitoring device described above, each approver is hierarchized according to the order in which approval is performed, and the approval screen transmission means determines that the approval by the approver belonging to the previous hierarchy has not been completed before the next approver. It is desirable to have a function of not transmitting an approval screen including an approval information input unit to an approval terminal device operated by an approver belonging to the hierarchy.

If the approval screen transmitting means is provided with a function of transmitting an approval screen in the order of approval as described above, it is possible to prevent the approval work from being performed in an incorrect order beforehand. In addition, each approver does not need to make extra judgments on projects that have not yet been placed in their own approval stage, because the approval screen will not be received by their own approval terminal device. Therefore, the approval work can be performed smoothly.

Further, in the system-related information monitoring apparatus described above, each approver is hierarchized according to the order in which approval is performed, and the project waiting list screen transmitting means completes the approval by the approver belonging to the previous hierarchy. It is desirable to have a function that does not display projects that have not been approved on the project list screen waiting for approval.

As described above, even when the project list for which approval has not been completed by the approver belonging to the previous hierarchy is not displayed on the project list screen waiting for approval,
For the same reasons as described above, it is possible to optimize the approval procedure and facilitate the approval work.

[0095] In the system-related information monitoring device described above, it is desirable that the question input screen is provided with a question selection unit for selecting the content to be asked from a plurality of question contents registered in advance.

When the question selection section is provided on the question input screen as described above, the trouble of the system related information browsing target person asking a question is reduced, and particularly, the browsing target person is busy, such as a representative officer. It is effective when it is a person.

In the system related information monitoring device described above, the question history management means may respond to the question transmitted by the system related information browsing person who is currently operating the browsing terminal device by the question respondent. It is desirable to have a function of transmitting, to the browsing terminal device, an unanswered list screen displaying a list of items that have not been answered or items for which the system related information viewing target has not been notified of the acknowledgment of the answer.

When the question history management means transmits the incomplete answer list screen to the browsing terminal device in this way, the system-related information browsing person who has asked the question can ask what question he or she has asked so far. It is possible to check which of the answers have not been obtained, or which of the answers has not been viewed or accepted, reducing the time and effort of grasping the situation of those who are viewing system-related information. It is useful for a busy person or a person who is involved in many projects as described above, and also prevents double questions. Further, it is possible to perform a prompting process for an answer to the question answerer.

Further, in the above-mentioned system-related information monitoring apparatus, the status reporter who reports the status of the content of the currently displayed screen is displayed on the screen of the browsing terminal device under the system-related information browsing target. Preferably, a status report instructing unit for calling is displayed, and the browsing terminal device preferably includes call information transmitting means for transmitting call information to a status reporter based on an operation on the status report instructing unit.

Here, "calling to the system-related information browsing target" includes, in addition to appearing at the system-related information browsing target, for example, making a telephone call or the like.

When the call information transmitting means is provided in this manner, the trouble of grasping the situation of the system-related information browsing target can be reduced, and the situation reporter can take prompt action, so that the situation is smooth. The project is promoted.

In the above-described system-related information monitoring method, the detailed information storage means is a trouble management information storage means for storing information relating to the trouble management of the system. For the input detailed information, the mobile transmission means of the tallying processing device sends the specific browsing target device to the portable browsing terminal operated by the registered specific browsing target among the system-related information browsing target. It is desirable to transmit the trouble occurrence information to the mobile without waiting for the browsing request.

Here, the portable viewing terminal device is, for example, a portable telephone, a personal digital assistance (PDA) or the like.

In the case where the trouble occurrence information is transmitted by mobile without waiting for the browsing request, a specific browsing target person such as a representative officer can grasp the trouble occurrence information at an early stage. A quick response can be taken.

In the system-related information monitoring apparatus described above, the detailed information storage means is a trouble management information storage means for storing information relating to system trouble management, and the tallying processing apparatus is provided with a system-related information viewing target. It is desirable to have a mobile transmission unit that transmits trouble occurrence information to the portable viewing terminal device operated by the registered specific viewing target person without waiting for a browsing request from the specific viewing target person.

When the mobile transmission means is provided as described above, it becomes possible to transmit trouble occurrence information from the tabulation processing device to the portable browsing terminal device operated by the specific browsing target at an early stage. Therefore, the specific browsing target person can grasp the situation at an early stage and take a quick response.

Further, in the system related information monitoring method described above, the detailed information storage means is a trouble management information storage means for storing information relating to the trouble management of the system. For the input detailed information, the external presentation transmitting means of the tallying processing apparatus browses from the external browsing target to the browsing terminal operated by the registered external browsing target among the system-related information browsing target. It is desirable to transmit the trouble occurrence information without waiting for the request.

[0108] Here, the "external browsing target" refers to a system-related information browsing target other than a company, organization, or department that maintains, manages, operates, uses, etc., the system in which the trouble occurred. If the system in which the error occurs is a securities-related system, a press club, a stock exchange, a securities association, or the like may be registered.

When the trouble occurrence information is transmitted to the external browsing target without waiting for the browsing request, the trouble occurrence information is disclosed at an early stage. The situation can be avoided beforehand.

In the system-related information monitoring apparatus described above, the detailed information storage means is a trouble management information storage means for storing information relating to the trouble management of the system, and the tallying processing apparatus is a system management apparatus in which the system-related information is to be viewed. It is desirable to include an external announcement transmission unit that transmits trouble occurrence information to the browsing terminal device operated by the registered external browsing target without waiting for a browsing request from the external browsing target.

When the transmitting means for external announcement is provided in this way, it is possible to transmit and disclose trouble occurrence information from the tabulation processing device to the browsing terminal device operated by the external browsing person at an early stage. Therefore, it is possible to avoid an unexpected situation due to the information transmission delay beforehand.

The above-mentioned program or a part of the program is, for example, a read-only memory (CD-ROM) using a magneto-optical disk (MO) or a compact disk (CD).
ROM), CD recordable (CD-R), CD rewritable (CD-RW), read-only memory (DVD-ROM) using digital versatile disk (DVD)
ROM), random access memory using DVD (DVD-RAM), flexible disk (F
D), recording and storing in a recording medium such as a magnetic tape, a hard disk, a read only memory (ROM), an electrically erasable and rewritable read only memory (EEPROM), a flash memory, and a random access memory (RAM). And distribution using a transmission medium such as a wired network such as a LAN, a MAN, a WAN, the Internet, an intranet, and an extranet, or a wireless communication network, and a combination thereof. It is also possible to carry on a carrier wave. Further, the program described above may be a part of another program, or may be recorded on a recording medium together with a separate program.

The input means for the input terminal and the input means for the browsing terminal include, for example, a mouse, keyboard, trackball, light pen, trackpad, trackpoint, tablet and stylus, joystick, voice recognition device, Various types such as combinations can be adopted.

Further, as the display means for the input terminal and the display means for the browsing terminal, for example, a liquid crystal display, C
An RT display, a projector and a screen, or a combination thereof can be employed.

Then, detailed information storage means, development management information storage means, development schedule management information storage means, development result management information storage means, operation management information storage means, operation result management information storage means, operation resource management information storage means, Examples of the trouble management information storage means, the project management information storage means, the counting result storage means, the question history storage means, the authentication information storage means, the input form storage means, and the approval information storage means include, for example, a hard disk, a ROM, an EEPROM, and a flash memory. , RAM, MO, CD-ROM, CD-R,
CD-RW, DVD-ROM, DVD-RAM, FD,
A magnetic tape, a combination thereof, or the like can be employed.

[0116]

Embodiments of the present invention will be described below with reference to the drawings.

[First Embodiment] FIGS. 1 and 2 show a system configuration of a system-related information monitoring apparatus 10 according to a first embodiment of the present invention, and FIG.
0 shows a detailed configuration of the audit department database group 27, and FIGS. 4 to 35 show flowcharts and screen examples showing the flow of processing by the system-related information monitoring apparatus 10.

In FIG. 1, a company A intranet 20 is connected to a lower position in the figure via the router 3, a firewall server 4, a virus check server 5, etc., to the Internet 1 located at the upper center position in the figure. In addition, a B company server 30 is connected to a left position in the figure, and a C company server 40 is connected to a right position in the figure. Also,
A company intranet 20 includes a development department server 21,
The operation department server 22, the management department server 23, the authentication server 24, and the audit department server 25 are connected. Note that a section means, for example, a department, section, section, section, or the like.

For example, Company A is requested by Company B to perform a task of monitoring (monitoring, managing, supervising, supervising, etc.) a system-related task, and is entrusted with the task of monitoring and collecting and inputting information necessary for monitoring. The input worker belonging to the auditing department of the company A is the commissioned agent. Company A, for example, company B outsources all or part of system development,
It is also a company or the like corresponding to an outsourcing company that outsources all or part of the system operation, all or part of the system use, or a combination of these. And
A person who belongs to the development department and the operation department of the company A and who is in charge of the development and operation of the system commissioned by the company B on site or his / her manager performs an input work cooperator who performs an input work on his / her own part ( A)
Become a co-worker of a subcontractor belonging to the audit department of the company and perform a part of the input work. Further, although not shown, Company A may have a user department that uses the system, and a person belonging to the user department of Company A may be an input work cooperator.

Company B owns or uses, for example, a system related to a system-related business to be monitored (for example, a system related to stock order processing), and performs a daily business (for example, a system related to a system owned or used by itself). , The development and operation of the system, the reporting of troubles, countermeasures and processing, the execution of projects related to the system, etc.). (Such as representative officers, responsible officers, division heads, etc.) correspond to business clients. Although not shown, Company B has a user department that uses the system, and a person belonging to the user department of Company B may be an input work cooperator.

Company C, for example, company B entrusts all or part of system development, all or part of system operation, all or part of system use, or a combination of these. It is a company that corresponds to an outsourcing company. A person who belongs to the development department, the operation department, and the utilization department of the company C, and who is in charge of the development, operation, and use of the system commissioned by the company B, or a manager thereof, performs input work on his / her own part. And performs a part of the input work as a cooperator of the commissioned agent belonging to the audit department of the company A.

In the development department of Company A, the development department server 2
A LAN centering on one is formed, and a plurality of (here, for example, two) computers 21A and 21B are connected to the development department server 21. Each of the computers 21A and 21B is, for example, a person in charge of an input operation,
It is a computer operated by each person in charge.

In the operation section of Company A, the operation section server 2
The operation department server 22 is connected to a plurality (here, for example, two) of computers 22A and 22B. Each of the computers 22A and 22B is, for example, a person in charge of an input operation,
It is a computer operated by each person in charge.

In the management section of Company A, the management section server 2
A plurality of (here, for example, two) computers 23A and 23B are connected to the management section server 23. Each of the computers 23A and 23B is, for example, a computer operated by the manager of the company A. The manager of the company A corresponds to a business transfer command and supervisor who supervises and inputs the input workers belonging to the audit department of the company A, which is the contracted service agent.

In the audit department of Company A, the audit department server 2
A plurality of (here, for example, two) computers 25A and 25B are connected to the audit department server 25. Each of the computers 25A and 25B is, for example, a computer operated by a commissioned agent.

In Company B, a LAN or the like centering on Company B server 30 is formed, and in Company B server 30, a plurality of (here, three, for example) computers 3 are provided.
0A, 30B and 30C are connected. Each of the computers 30A, 30B, and 30C is, for example, a computer operated by a representative officer, an officer in charge, and a section manager.

In the company C, a LAN or the like centering on the company C server 40 is formed, and the company C server 40 has a plurality of (here, for example, two) computers 4.
0A and 40B are connected. Each computer 40
A and 40B are, for example, computers operated by a person in charge of input work and a person in charge, respectively.

A network 2 is constituted by the Internet 1, the intranet 20 of the company A, the LAN of each section of the company A, and the LAN of the companies B and C.

The development section server 21 and the operation section server 2
2. The management section server 23, the authentication server 24, the auditing section server 25, the B company server 30, and the C company server 40 do not mean single-function servers, but include, for example, a WWW server and an application server (WWW).
Includes those built using servers. ), A file server, a print server, a database server, a firewall server, a virus check server, a communication server, a mail server, a DNS server, a video server, etc., or a database (partly shown). Etc.)
It has what is needed as appropriate.

The authentication server 24 is connected to an authentication database 26, which is authentication information storage means for storing authentication information necessary for authentication processing, and is accessible. Further, the audit department server 25 has various databases 271-2 required for monitoring of system-related operations.
The auditing department database group 27 composed of 75 and the like is connected and accessible.

The computers 21A, 21B, 22A,
22B, 23A, 23B, 25A, 25B, 30A-3
0C, 40A, and 40B include W, such as Internet Explorer and Netscape Navigator (trademarks).
It is equipped with a WW browser. These computers 21A and the like function as an input work terminal device 50 and / or a browsing terminal device 70, which will be described later, according to an operator's selection. In addition, each of the computers 25A and 25B of the audit department of Company A also functions as an audit department terminal device 80 to be described later, depending on the operator's selection.

FIG. 2 is a diagram functionally representing the system configuration of the system-related information monitoring apparatus 10 shown in FIG. In FIG. 2, a system-related information monitoring device 10 collects input work terminal devices 50 for inputting detailed information related to system-related tasks to be monitored, and detailed information input using the input work terminal devices 50. Total processing device 60 to process
And a browsing terminal device 70 for browsing system-related information including tally information obtained by tallying processing by the tallying processing device 60.

The input work terminal device 50 is connected to the tabulation processing device 60 via the network 2. The input work terminal device 50 includes an input terminal input means 51, an input terminal processing means 52, an input terminal display means 53, and an input terminal output means 54. It is preferable that all information transfer between the input work terminal device 50 and the tallying processing device 60 be performed via the network 2. However, the communication between the audit department of the company A and the company C in FIG. As described above, the recording may be partially performed using the recording medium 6 such as a magneto-optical disk (MO) or a flexible disk (FD).

The input means 51 for the input terminal is provided with an input form 276 (see FIG. 3) prepared individually for each system-related task (system development, operation, trouble report, countermeasure and processing, system-related project). )
This is a means for an input operator to input detailed information on each system-related task. In addition, the input operator temporarily inputs detailed information in a different format into a process management database or the like independently managed by the input operator or a department or company to which the input operator belongs, without using the input form 276. Alternatively, the information input in another format may be converted into information in a format suitable for the tallying process by the tallying device 60 using a conversion program or the like. For example, there is a case where an input work cooperator of company C inputs. In this case, C
After performing the conversion work by the conversion program or the like in Company C using the company server 40 or the like, the converted information is sent to the audit department server 25 of Company A via the network 2 or the converted information is stored in the recording medium 6. The information before conversion may be sent to a business agent or the like of the audit department of the company, or the information before conversion may be sent to the audit department server 25 of the company A via the network 2 or the audit department of the company A may be recorded on the recording medium 6. After the transfer to the business commissioned agent of the A, the conversion work by the conversion program or the like may be performed in the audit department of the A company using the audit department server 25 of the A company.

The input terminal processing means 52 has at least W
An input form request transmission unit that has a function of a WW browser and transmits a request signal of the input form 276 to the aggregation processing device 60 via the network 2, and transmits the request signal from the aggregation processing device 60 via the network 2 in response to the request. An input form receiving unit for receiving the input form 276 received therefrom;
An input form transmitting unit for transmitting an input form 276 in which detailed information has been input using the input terminal input means 51 to the aggregation processing device 60 via the network 2 is configured.

The input terminal display means 53 is a means for displaying an input form 276 received from the tabulation processing device 60 via the network 2 on a screen. The input terminal output unit 54 is a unit that prints, prints, or prints the input form 276 or the like.

The browsing terminal device 70 includes the tallying processing device 60
And a network 2. The viewing terminal device 70 includes a viewing terminal input unit 71, a viewing terminal processing unit 72, a viewing terminal display unit 73, and a viewing terminal output unit 74.

The browsing terminal input means 71 is a means by which the system-related information browsing person inputs a browsing request for system-related information. The browsing terminal processing means 72 has at least a function of a WWW browser, a browsing request transmitting unit for transmitting a browsing request signal to the tallying processing device 60 via the network 2, and a tallying via the network 2 in response to the request. A system-related information receiving unit that receives system-related information (processed into browsing screen information) sent from the processing device 60. The viewing terminal processing means 72 also includes a question processing means 72A. The browsing terminal display means 73 is a means for displaying system related information received via the network 2 on a screen. The browsing terminal output unit 74 is a unit that prints, prints, or prints the browsed system related information.

Question processing means 7 of browsing terminal processing means 72
2A is a question input for displaying a question input screen on the screen of the browsing terminal display unit 73 by one operation on the question receiving unit 334 and the like (see FIG. 20 and the like) displayed on the screen of the browsing terminal display unit 73. A screen display unit and a system-related information browsing target (for example, B
A question to send a question from the client of the company's business or the company's business command and supervisor, etc. to the respondent (eg, the company's business commissioned agent or the company A's or company C's input work coordinator, etc.) And a transmission unit.

Here, the question input screen display section of the question processing means 72A displays one operation on the question reception section 334 and the like.
For example, one click operation (however, double click is regarded as one operation), one screen touch operation,
When a question from the system-related information browsing target is received by a single voice input operation or the like, for example, a normal electronic mail input screen is opened and displayed.

The question transmitting unit of the question processing means 72A is provided with a mail server (for example, each department server 21, 22 or 25 of the company A or the server 40 of the company C)
Etc.), and in parallel with this, the question is also sent to the question history management means 252D of the tally processing device 60. Note that the question transmitting unit of the question processing unit 72 </ b> A
The question may be transmitted via 2D to a mail server that controls the question answerer.

Further, destination information (such as the mail address of the question respondent) relating to the question respondent is prepared for each screen displayed on the browsing terminal display means 73, and information unique to the screen is included in the screen information. Included in. Note that the question answerers include not only those who directly answer the questions, but also those who receive questions on the screen as a representative.

The tallying processing device 60 is connected to the audit department server 25.
And the audit department database group 27 and the authentication server 24
, The authentication database 26, and the auditing department terminal device 80
And is configured.

The audit department server 25 comprises an audit department server input means 251 and an audit department server processing means 252.
And an audit department server display means 253 and an audit department server output means 254.

The audit department server input means 251 allows a person who belongs to the audit department of Company A, such as a commissioned agent, to register a web page such as an audit department homepage in a database constituting the audit department database group 27. work,
Various input forms 276 used for inputting detailed information related to system-related operations are prepared and stored in the input form database 271; reports and attached documents are created; question history management work; This is a means used when performing confirmation work of system-related information to be provided to the user.

The auditing section server processing means 252 has at least the function of a WWW server, and the registration processing means 252
A, tabulation processing means 252B, and browsing request processing means 25
2C, a question history management unit 252D, and a report creation processing unit 252E.

The registration processing means 252A is connected to the network 2
An input form request receiving unit that receives a request signal of an input form 276 (see FIGS. 3 and 9) transmitted from the input work terminal device 50 via the input work terminal device 50, and an input form database 271 in response to the request. For the system related business saved (for example, in the case of system development,
An input form search unit for searching the input form 276 prepared for the system development) and the searched input form 2
76 to the input work terminal device 50 via the network 2
, An input form receiving section for receiving an input form 276 to which detailed information has been input sent from the input work terminal device 50 via the network 2, and an input form receiving section for inputting the input form 276. And an input information registration unit for temporarily registering or permanently registering the registered information in the temporary registration database 272A11 or the like or the main registration database 272A12 or the like.

The tallying means 252B is a means for performing automatic tallying processing of detailed information stored in the official registration database 272A12 or the like by dividing a period. Here, the time interval (totaling interval) and the time (totaling time) when dividing the period can be arbitrarily set, for example, at the end of daily working hours (17:00 every day), or Settings such as once a weekend can be made. However, from the viewpoint of making it possible to browse the latest information and to grasp the progress of work in detail, it is preferable to shorten the counting interval as much as possible. The aggregation interval is
It is not always necessary to have a constant interval.For example, the aggregation interval may be shortened as the work is completed, or the aggregation interval may be increased for a period in which the company enters long-term leave. Good. Furthermore, the start of the automatic tabulation process may be controlled by a program, or a person such as a business commissioning agent may issue a command to start the automatic tabulation process. Therefore, it is preferable to perform program control.

Note that the tallying processing means 252B may perform the tallying processing in other stages instead of completing the tallying in one process. When the tallying process is performed in another stage, not only the tallying result in the final stage but also the tallying result in each stage is stored in the tallying database 273 serving as a tallying result storage unit. Is preferable, and by doing so,
The variation of the system-related information to be browsed can be expanded, or the information usage at the time of creating a report or its attached document can be improved.

The browsing request processing means 252C includes a browsing request receiving unit that receives a browsing request signal for system-related information by a system-related information browsing target sent from the browsing terminal device 70 via the network 2, System-related information search unit for searching for system-related information including the total information stored in the totaling database 273 according to the above, and browsing screen information for processing the searched system-related information into browsing screen information as necessary The system includes a creating unit and a system-related information transmitting unit that transmits the system-related information processed into the browsing screen information to the browsing terminal device 70 via the network 2.

The question history management means 252D receives a question sent from the browsing terminal device 70 by the system-related information browsing target and stores the question in the question history management database 275, which is a question history storage means. When,
And an answer receiving unit for receiving an answer by the question answerer to the question and storing the answer in the question history management database 275. The question history management means 252
The answer receiving unit of D receives, instead of the answer to the question by the question respondent or together with the answer to the question by the question respondent, a notification of the acceptance of the answer by the system-related information browsing target, and stores it in the question history management database 275. It may be stored.

The report creation processing means 252E is a main registration database 272 constituting the detailed information storage means 272.
This is a means for creating a report or an attached document based on the detailed information stored in A12 or the like and / or the aggregation information stored in the aggregation database 273 which is the aggregation result storage means.

In the display unit 253 for the audit department server, a person who belongs to the audit department of the company A, such as a commissioned agent, registers a web page such as an audit department homepage in a database constituting the audit department database group 27. work,
Various input forms 276 used for inputting detailed information related to system-related operations are prepared and stored in the input form database 271; reports and attached documents are created; question history management work; When confirming the system-related information provided for
This is a means for displaying on a screen a page, an input form, a report and its attached documents, a notification of a question, an answer, and an acceptance of an answer, and system related information to be browsed.

The output unit 254 for the auditing section server is provided for a person who belongs to the auditing section of the company A, such as a service agent,
This is a means for printing, printing, and printing a page b, an input form, a report and its attached documents, a question, an answer, and an acceptance of the answer, and system related information to be browsed.

The audit department database group 27 includes an input form database 271 serving as input form storage means.
, A detailed information storage means 272, a tallying database 273 as a tally result storage means, and a question history management database 275 as a question history storage means. The auditing department database group 27 also includes a database (not shown) that stores a Web page such as an auditing department homepage.

FIG. 3 shows a detailed configuration of the input form database 271 and the detailed information storage means 272 constituting the audit department database group 27. In FIG. 3, the input form database 271 stores various input forms 27 prepared for each system-related task.
6 is stored. These input forms 276
Includes a development system management form 276A for inputting detailed information on the development system, a development plan management form 276B for inputting detailed information on the development plan (see FIG. 9),
A development result management form 276C (see FIG. 10) for inputting detailed information about development results, a development resource management form 276D for inputting detailed information about development resources, and an operation for inputting detailed information about the operation system A system management form 276E, an operation result management form 276F (see FIG. 12) for inputting detailed information regarding operation results, and an operation resource management form 27 for inputting detailed information regarding operation resources.
6G (see FIG. 13) and a trouble report 276H for inputting detailed information about the trouble (see FIG. 14).
And a project status report 276K for inputting detailed information on the project.

The detailed information storage means 272 is obtained by converting the detailed information input based on the input form 276 or the information of a process management database or the like independently managed by another company or another department (for example, company C). It is means for storing the obtained detailed information. The detailed information storage means 272 stores the development management information storage means 27 for storing detailed information related to development management.
2A, an operation management information storage unit 272B for storing detailed information about operation management, a trouble management information storage unit 272C for storing detailed information about troubles, and a project management information storage unit 272D for storing detailed information about projects. It is configured.

The development management information storage means 272A stores detailed information on the development system management (mainly the development system management form 27).
6A, and a development schedule management information storage unit 272A1 for storing development schedule management information storage means 272A1 for storing detailed information on development schedule management (mainly, detailed information input based on the development schedule management form 276B). Means 272A2 and development result management information storage means 272A3 for storing detailed information on development result management (mainly, detailed information input based on the development result management form 276C).
And development resource management information storage means 272A4 for storing detailed information related to development resource management (mainly, detailed information input based on the development resource management form 276D).

The development system management information storage means 272A1
It is composed of a development system information temporary registration database 272A11 and a development system information main registration database 272A12. Development schedule management information storage means 272A2
Is the development schedule information temporary registration database 272A21
And a development schedule information main registration database 272A22. Development performance management information storage means 27
2A3 is a development result information temporary registration database 272A.
31 and the development result information main registration database 272A3
2 is constituted. The development resource management information storage means 272A4 stores the development resource information temporary registration database 27.
2A41 and development resource information main registration database 272
A42.

The operation management information storage means 272B stores detailed information on the operation system management (mainly the operation system management form 27).
Operation system management information storage means 272B1 for storing detailed information input based on 6E, and operation result management information storage for storing detailed information relating to operation result management (mainly, detailed information input based on operation result management form 276F). It is configured to include means 272B2 and operation resource management information storage means 272B3 for storing detailed information related to operation resource management (mainly, detailed information input based on the operation resource management form 276G).

The operating system management information storage means 272B1
It is composed of an operation system information temporary registration database 272B11 and an operation system information main registration database 272B12. Operation result management information storage means 272B2
Is a database 272B21 for temporary registration of operation result information.
And an operation result information main registration database 272B22. Operational resource management information storage means 27
2B3 is an operation resource information temporary registration database 272B
31 and the operation resource information main registration database 272B3
2 is constituted.

The trouble management information storage means 272C includes a trouble information temporary registration database 272C1 and a trouble information main registration database 272C2.

[0163] Project management information storage means 272D
Is the project information temporary registration database 272D1
And the project information registration database 272D2
It is composed of

Temporary registration databases 272A11, 27
2A21, 272A31, 272A41, 272B1
1,272B21,272B31,272C1,272
D1 is a person having authority to enter detailed information on each system-related task (the person in charge check column 1 in FIG. 9).
The information at the stage entered by the person who has been delegated the authority from the person who should check 51 etc.) is stored. Therefore, the temporary registration database 272A11 or the like is a database for temporarily registering input information at a stage where a responsible person has not been confirmed.

On the other hand, the official registration database 272A1
2,272A22,272A32,272A42,27
2B12, 272B22, 272B32, 272C2
272D2 indicates that the person in charge who has the authority to input the detailed information on each system-related task inputs the detailed information directly, or the person who has been delegated the authority inputs the detailed information, and Is a database for making a full registration of the input information when it is confirmed. For example,
In FIG. 1, the development department and operation department of Company A or C
The head of the department in the company corresponds to the person in charge, and a subordinate delegated authority from the head of the department corresponds to the person in charge. Also,
Assuming that an internal administrator who has the authority to enter information alone is assigned to the development department or operation department of Company A, or to Company C, this internal administrator is the person who actually inputs the detailed information and the responsible person at the same time. But also.

[0166] The tallying database 273 in FIG.
Aggregation information obtained by the aggregation processing by the aggregation processing means 252B is stored. This tallying database 273
Is at least part of the system-related information that is the basis of the browsing screen information to be transmitted to the browsing terminal device 70, and the system-related information including the tally information remains in the same state. Or, if necessary, processed by a program and transmitted to the viewing terminal device 70. In addition, in the tallying database 273, the results of tallying performed by the tallying unit 252B for each period are stored for each period of the period.

The system-related information which is the basis of the browsing screen information to be transmitted to the browsing terminal device 70 includes not only the total information stored in the total database 273 but also the detailed information storage means 272. The detailed information and other information obtained are also included. As other information, for example, destination screen specifying information (address information of a destination screen, etc.) for moving from one system-related information associated with each other by the system-related information correlation rule to a display screen of the other system-related information. ).

The question history management database 275 includes:
A question sent from the viewing terminal device 70 by the system-related information viewing target and an answer to the question by the question answerer are stored. It should be noted that the question history management database 275 may store, in place of the answer by the question respondent to the question or together with the answer by the question respondent to the question, a notification of the acceptance of the answer by the system related information viewing target. Good.

The authentication server 24 is provided with the input terminal 5
The authentication processing means 24A performs authentication processing of a requester of a detailed information input work by the user 0 and a requester of a view of the system-related information by the viewing terminal device 70. Note that the authentication server 24 may include a unit that performs an authentication process other than the authentication processing unit 24A according to the present invention (for example, an authentication process related to a business that is controlled by a department other than the audit department of the company A). The authentication processing unit 24A may be provided in the audit department server 25 as authentication processing unique to the audit department of the company A, instead of being provided in the authentication server 24.

The authentication database 26 stores authentication information necessary for authentication processing by the authentication processing means 24A. In the authentication database 26, requester identification information for identifying the requester (human or his / her status) and a request content type that can permit authentication of the requester are associated as authentication information. It is remembered.

Here, as the requester identification information, for example, a user ID and a password can be adopted.
The user ID may be, for example, an employee number or the like, and if it is an officer or the like, identification information unique to the officer may be used.

The request content type is, for example, an input form request, a browsing request, or, if an input form request, an input form relating to what kind of business (development, operation, etc.) It refers to information such as which system is the input form request, and if it is a browsing request, which system is the browsing request.

Therefore, in the authentication database 26, for example, the input work cooperator who belongs to the development section of the company A,
It is possible to input the development management information of all the systems.
Only the work of inputting the development management information of the system can be performed, or the commissioned agent of the audit department of Company A can perform both the input work and the browsing of the information on all the system-related work for all the systems. Information such as that the representative officer of Company B can only view the AA system and that the manager of Company A can view the entire system are stored. It should be noted that not only authentication for each system and authentication for each system-related operation, but also authentication information that can perform authentication based on other factors, such as whether or not the operation exceeds a certain amount, is stored. You may.

The audit department terminal device 80 is connected to the audit department server 25 via a LAN. The audit department terminal device 80 includes an audit department terminal input unit 81, an audit department terminal processing unit 82, an audit department terminal display unit 83, and an audit department terminal output unit 84. The auditing department terminal device 80 is realized by computers 25A and 25B operated by a commissioned agent belonging to the auditing department of Company A. However, each computer 25A, 25A
B functions not only as the audit department terminal device 80 but also as an input work terminal device 50 when the commissioned agent inputs detailed information relating to the system-related operations, and the agent commissioned by the agent. When browsing the system-related information, it also functions as the browsing terminal device 70. When the computers 25A and 25B function as the input work terminal device 50 or the browsing terminal device 70, the authentication processing by the authentication processing means 24A may be performed or may be omitted.

The auditing section terminal processing means 82 has a report creation processing means 82A. The report creation processing means 82A is the same as the report creation processing means 252E provided in the audit department server processing means 252.
Therefore, the processing unit 82 for the audit department terminal can replace all or a part of the processing of the processing unit 252 for the audit department server. The report creation processing means 8
Either of 2A and 252E may be omitted.

Similarly, the input means 81 for the audit department terminal, the display means 83 for the audit department terminal, and the output means 8 for the audit department terminal
Reference numeral 4 denotes an input unit 251 for the audit department server, a display means 253 for the audit department server, and an output means 254 for the audit department server.
Can be substituted for all or a part of each processing.

In the above, the input terminal input means 51,
Viewing terminal input means 71, audit department server input means 2
51, as the input unit 81 for the audit department terminal, for example,
Various things such as a mouse, a keyboard, a trackball, a light pen, a trackpad, a trackpoint, a tablet and a stylus, a joystick, a voice recognition device, or a combination thereof can be adopted.

As the input terminal display means 53, the browsing terminal display means 73, the audit department server display means 253, and the audit department terminal display means 83, for example, a liquid crystal display, a CRT display, a projector and a screen, or These combinations and the like can be adopted.

Further, the output means 54 for the input terminal, the output means 74 for the browsing terminal, the output means 254 for the audit department server,
As the output unit 84 for the inspection department terminal, for example, a printer, a plotter, or a combination thereof can be adopted.

Then, the input terminal processing means 52, the authentication processing means 24A, the audit department server processing means 252, the audit department terminal processing means 82, the browsing terminal processing means 72, and each of these processing means The means includes an input work terminal device 50, a tabulation processing device 60, a viewing terminal device 7
Central processing unit (CPU) provided inside each computer main body (including not only personal computers but also higher-level models) constituting one of the computers, and one or more of the CPUs defining the operation procedure of the CPU. It is realized by a plurality of programs (including a WWW browser).

Various databases 2 constituting the authentication database 26 and the audit department database group 27
71, 272, 273, 275, etc. are suitably realized by, for example, a hard disk or the like. However, if the storage capacity and the access speed do not cause any problems, for example, RO
M, EEPROM, flash memory, RAM, M
O, CD-ROM, CD-R, CD-RW, DVD-R
An OM, a DVD-RAM, an FD, a magnetic tape, or a combination thereof may be employed.

In the first embodiment, the system-related information monitoring device 10 monitors system-related work as follows.

FIG. 4 is an explanatory diagram showing a flow of processing from the input of detailed information on system-related work to the registration thereof in a flowchart. FIGS. 5 to 14 show screen examples at this time. . In the processing shown in FIG. 4, each input worker uses the input work terminal device 50 to execute the tally processing device 6.
The detailed information is input while transmitting and receiving information to and from the auditing department server 25 of No.
The work of registering with 0 is performed.

In FIG. 4, first, the input work terminal device 50, the authentication server 24, and the audit department server 25 are activated, and the processing from input to registration is started (steps S101, S102, S103). At this time, the input work terminal device 50 to be started is a computer operated by each input worker. For example, if the person in charge of the development department of Company A, who is the input work cooperator, is the person in charge, the computer 2
1A and 21B are respectively activated, and the person in charge of the operation department of the company A which is the input work cooperator, and if the person in charge is the person in charge, the computers 22A and 22B are respectively activated and the person in charge of the company C which is the input work cooperator. If it is a person in charge, it starts up the computers 40A and 40B, respectively, and if it is a commissioned agent of the auditing department of the company A, the computers 25A and 25B
Start each. It is preferable that the commissioned agent informs the input work cooperator in advance that the input work is to be performed using an electronic mail or the like.

Next, each of the input workers refers to the home page of the auditing department of Company A, so that the input work terminal 50
By operating the input terminal input means 51, the WWW browser constituting the input terminal processing means 52 is started, and the URL of the audit department homepage is transmitted (step S104). Then, the audit department server 25 receives the URL by the audit department server processing means 252 (step S105), and searches the audit department homepage corresponding to the received URL (step S10).
6) Transmit data such as screen information of the audit department homepage to the input work terminal device 50 (step S10).
7).

Subsequently, the input terminal processing means 52 of the input work terminal device 50 receives the data such as the screen information of the audit department homepage sent from the audit department server 25 (step S108), and receives the data for the input terminal. Display means 53
The home page of the audit department is displayed on the screen of (Step S109).

Each input operator refers to the audit department homepage and selects the item “system-related information monitoring” displayed there. At this time, the page for selecting the item of “system-related information monitoring” does not necessarily need to be the top page, and although not shown, the page for making such a selection is the input work terminal device. The transmission / reception between the server 50 and the audit department server 25 is repeated several times to display the input terminal display means 53.
May be displayed on the screen. The same applies to the following.

When the item "system related information monitoring" is selected, a screen 100 of "system related information monitoring menu" as shown in FIG. 5 is displayed on the input terminal display means 53.
In step S110, a monitoring type is selected in order to select which of the system-related tasks to input detailed information about. even here,
Although illustration is omitted, transmission and reception between the input work terminal device 50 and the audit department server 25 may be repeated several times before the screen 100 is displayed. The same applies to the following. Note that the screen 100 of the “system-related information monitoring menu” itself may be used as the audit department homepage.

The screen 100 shown in FIG. 5 includes a “development management monitoring” button 101 and an “operation management monitoring” button 1 as buttons for selecting a monitoring type.
02, "trouble management monitoring" button 103,
A “project supervision monitoring” button 104 is displayed. The screen 100 is displayed both when inputting and registering detailed information related to system-related tasks and when browsing system-related information. Here, for example, it is assumed that a “development management monitoring” button 101 is clicked in order to perform an input operation and registration of detailed information regarding system development.

Then, a screen 110 of a “registration / browsing selection menu” for development management monitoring as shown in FIG. 6 is displayed on the input terminal display means 53. Here, though not shown, transmission and reception between the input work terminal device 50 and the audit department server 25 may be repeated several times before the screen 110 is displayed. The same applies to the following. On this screen 110, a “register” button 111 for inputting and registering detailed information on system-related tasks and a “view” button 112 for browsing system-related information are displayed.

Then, each input operator clicks a “register” button 111 on the “register / view selection menu” screen 110 in FIG. 6 to select a registration mode (step S111). Then, a screen 120 titled "Development management monitoring registration screen" as shown in FIG. 7 is displayed on the input terminal display means 53. On this screen 120, a “user ID” input box 121 and a “password” input box 122 are displayed. Therefore,
Each input operator inputs his / her user ID and password into these boxes 121 and 122 (step S112). For example, an employee number or the like can be used as the user ID. Clicking the personal name selection button 123 at the right end of the “user ID” input box 121 displays the personal name of a specific person such as an officer.
You may select and enter it.

When a user ID and a password are input, a screen 130 for a “development management monitoring registration menu” as shown in FIG. 8 is displayed on the input terminal display means 53. This screen 130 includes the development system management form 27
6A, development schedule management slip 276B, development performance management slip 276
C, input form selection buttons 131, 132, 133, and 13 for selecting development resource management slip 276D, respectively.
4 is displayed, each input operator selects an input item indicating which of the development system, the development plan, the development results, and the development resources in the system development is to be input for the detailed information (step). S11
3). Also, in such a scene of input item selection, AA
Another system such as a system, a BB system, and a CC system may be selected. Note that such selection of an input item may be omitted when it is not necessary (for example, when there is only one type of input form). In addition, the process of step S112 and the process of step S113 may be omitted. The order may be reversed. Further, step S113
May be performed after the authentication processing by the authentication processing unit 24A described later. Therefore, the selection information on the screen 130 in FIG. 8 may be selected even if it does not affect the authentication processing. Good.

Then, the input form request transmitting section of the input terminal processing means 52 transmits the input form request for the selected input form 276 together with the user ID and the password to the auditing section server 2 of the tally processing device 60.
5 (step S114). However, this input form request is not transmitted directly to the audit department server 25, but is transmitted via the authentication server 24.

When the authentication server 24 receives the user ID and password and the input form request sent from the input work terminal device 50, the authentication processing means 24A makes a request for who and what based on the received information. It is determined whether the request has been made and an authentication process is performed to determine whether or not the request is permitted (step S115). In the authentication processing by the authentication processing means 24A, the received information (information about who makes what request) and the authentication information stored in the authentication database 26 (information about who can do what) To determine whether the person making the input form request is an input work target person or whether the person should perform an input work using the input form 276 (step S116). ).

If it is determined in step S 116 that the user is not the input work subject, the input form request is not transmitted to the audit department server 25, but the user is requested to input the user ID and password again to the input work terminal device 50. Is transmitted (step S117). Then, in the input work terminal device 50 receiving this, the input terminal processing means 52
As a result, the screen 120 of FIG. 7 for inputting the user ID and the password is displayed again on the input terminal display means 53, and thereafter, the loop processing of steps S112 to S117 is repeated unless authentication is permitted by the authentication server 24. .

On the other hand, if it is determined in step S116 that the user is an input work subject, the input form request is transmitted to the audit department server 25 (step S118).
Then, the audit department server 25 registers the registration processing means 252A.
Receives the input form request sent from the authentication server 24 (step S).
119).

Subsequently, the input form search unit of the registration processing means 252A inputs the input form 2 stored in the input form database 271 in response to the received request.
76 (step S120). Then, the searched input form 276 is transmitted to the input work terminal device 50 by the input form transmitting unit of the registration processing means 252A (step S121).

The input work terminal device 50 receives the input form 276 sent from the audit department server 25 by the input form receiving unit of the input terminal processing means 52 (step S122), and receives the received input form 27.
6 is displayed on the input terminal display means 53 (step S123). For example, in step S113, FIG.
If the input form selection button 132 for selecting the development schedule management form 276B has been clicked on the screen 130, the development schedule management form 276B as shown in FIG.
Is displayed on the input terminal display means 53 (step S123).

Screen 14 of development schedule management form 276B in FIG.
In the lower part of 0, for example, a number input field 141 for inputting a schedule for program creation on a weekly basis on a weekly basis, a budget input field 142 for entering a schedule for program creation on a budget basis for each week, and the start of program creation A scheduled start date input field 143 for inputting a scheduled date and a scheduled end date input field 144 for inputting a scheduled end date of program creation are provided. The information input to these input fields 141 to 144 is a screen 330 shown in FIG. 20 and a screen 3 shown in FIG.
This is the information on which 40 is based. In addition, although not shown, each of the input fields 141 to 1 for which a program is to be created.
In addition to 44, input columns for system analysis, basic design, detailed design, program test (individual), system test (overall), user test, and system migration may be provided.

The screen 14 of the development schedule management form 276B
Above 0, input fields 145 to 149 for inputting the input date, customer name, business, project name, and system name are provided.

Further, screen 1 of development schedule management form 276B
In the upper right portion of 40, the person who actually performed the input operation of the detailed information includes a person check column 150 for checking, and a person who has delegated the input authority to this person.
A responsible person check column 151 for checking the detailed information input by the person in charge is provided. On this occasion,
Whether the person who is currently performing the input operation is the person in charge or the person in charge is known by the user ID and the password. I cannot do it. It should be noted that a person who has input authority alone, for example, an internal manager or a subcontractor, is not only the person who actually performs the inputting work but also the person in charge, so check only the person in charge check box 151. Or clerk check column 1
A check may be put in both 50 and the responsible person check column 151.

Each of the input workers, that is, the commissioned agent, the person in charge who is the input work cooperator, and the person in charge who is the input work cooperator, all input or check detailed information to which they are assigned. When performing (Step S124)
Are the procedures described above (steps S101 to S1).
The same procedure as in 23) is adopted.

For example, in step S113, if the input form selection button 133 for selecting the development result management form 276C on the screen 130 of FIG. 8 has been clicked, the process proceeds to step S123, as shown in FIG. The screen 160 of the development result management slip 276C is displayed on the input terminal display unit 53.

Screen 1 of development result management slip 276C in FIG.
In the lower part of 60, for example, an actual number input field 161 for inputting the actual program creation results up to the present time on a number basis.
An actual budget input field 162 for inputting the actual program creation results up to the present time on a budget basis, a planned number input field 163 for inputting the current program creation schedule on a number basis, and a program creation schedule up to the present time. A planned budget input field 164 for inputting on a budget basis, a difference number input field 165 for inputting the difference between the current plan and actual results as a percentage on a unit basis, and a budget-based percentage indicating the difference between the current plan and actual results. , A scheduled start date input column 167 for inputting a scheduled start date of program creation, a scheduled end date input column 168 for entering a scheduled end date of program creation, and an actual start of program creation. Start date input field 169 for inputting a date
And an end date input field 170 for inputting an actual end date of program creation. Each of these input fields 16
The information input to 1 to 170 is information that is the basis of a screen 330 in FIG. 20 and a screen 340 in FIG. 21 described below. In addition, although not shown, they are arranged along with the input fields 161 to 170 of the program creation results, and system analysis, basic design, detailed design, program test (individual),
An input column for each result of the system test (overall), the user test, and the system migration may be provided.

Also, on the screen 160 of the development result management form 276C in FIG. 10, the input date, customer name, and the like are displayed at the top of the screen 160, as in the case of the screen 140 of the development plan management form 276B in FIG. Each of input fields 171 to 175 for inputting a task, a project name, and a system name is provided, and further, a person in charge check column 176 and a person in charge check column 177 are provided in the upper right portion of the screen 160.

When the user clicks the “operation management monitoring” button 102 on the “system related information monitoring menu” screen 100 in FIG. 5 when selecting the monitoring type in step S110, the development management in FIG. A not-shown “registration / viewing selection menu” screen for operation management monitoring corresponding to the monitoring “registration / viewing selection menu” screen 110 is displayed on the input terminal display means 53. Then, when a button corresponding to the “register” button 111 in FIG. 6 is clicked on this screen and a registration mode is selected (step S111), the screen corresponds to a screen 120 titled “development management monitoring registration screen” in FIG. A screen (not shown) titled “Operation management monitoring registration screen” is displayed on the input terminal display means 53. When each input operator inputs his / her user ID and password on this screen (step S112), a screen 180 of an “operation management monitoring registration menu” as shown in FIG. Is displayed. This corresponds to the screen 130 in FIG.

The screen 180 in FIG. 11 includes an operation system management form 276E, an operation result management form 276F, and an operation resource management form 2
Since input form selection buttons 181, 182, and 183 for selecting 76G are displayed, each input operator can operate the system in the system operation and the operation results as in the case of selection on the screen 130 in FIG. 8. The user selects an input item for which detailed information on which of the operation resources is to be input (step S11).
3).

For example, in step S113, when the input form selection button 182 for selecting the operation result management form 276F on the screen 180 in FIG. 11 is clicked, in step S123, as shown in FIG. A screen 190 of the operation result management form 276F is displayed on the input terminal display means 53.

Screen 1 of operation results management form 276F in FIG.
In the lower part of 90, for example, as input items related to the online operation results, a result start time input field 191 for inputting the daily results at the time when the system was started, and a daily result at the time when the operation of the system was terminated are displayed. The actual end time input field 192 to be input and the start time of the system use time contracted with the customer (for example, company B) (for example,
7:00 in the morning, etc.) contract start time input field 193
And a contract end time input field 194 for inputting the end time of the system use time contracted with the customer (for example, 20:00 at night), and an actual start time input field for the time of the contract start time input field 193. A delay time input field 195 for inputting a time corresponding to the time delay of the time 191 and an extension time input for inputting a time obtained by extending the time of the actual end time input field 192 with respect to the time of the contract end time input field 194. Column 196 is provided. Each of these input fields 19
The information input to 1 to 196 is information on which a screen 370 shown in FIG.

[0210] For example, as the input items related to the batch operation result, a start time input field 197 for inputting the daily result of the time when the batch process (the process performed during the day after receiving the online process in the daytime) is input. End time input field 19 for inputting daily results at the time when
8 and the standard time to start the batch processing (for example, 20
), A standard end time input box 200 for inputting a standard time for ending the batch processing (for example, 2 o'clock in the middle of the night), and a limit time for starting the batch processing. Limit start time input field 2
01 and the limit time to end the batch processing (for example, 6
), And a delay time for inputting the time that the time in the start time input field 197 is delayed with respect to the time in the standard start time input field 199 or the limit start time input field 201. Input field 203
And a delay time input field 20 for inputting a time corresponding to a delay of the time in the end time input field 198 with respect to the time in the standard end time input field 200 or the limit end time input field 202.
4 are provided. Each of these input fields 197-20
The information input to 4 is information on which a screen 390 of FIG. 24 described later is based.

In the upper part of the screen 190 of the operation result management form 276F in FIG. 12, input fields 205 and 206 for inputting an input date and a system name are provided. Further, a person-in-charge check column 207 and a person-in-charge check column 208 are provided in the upper right part of the screen 190 in FIG. 12, similarly to the screen 140 of the development schedule management slip 276B in FIG.

For example, when the input form selection button 183 for selecting the operation resource management slip 276G is clicked on the screen 180 in FIG. 11 in step S113, in step S123, as shown in FIG. The screen 210 of the operation resource management slip 276G is displayed on the input terminal display means 53.

Screen 2 of operation resource management slip 276G in FIG.
In the lower part of 10, for example, input fields 211 and 21 for inputting an average CPU usage rate, a peak usage rate, a limit usage rate, and the like, respectively, as input items relating to the CPU usage status.
2, 213 and the like are provided. Each of these input fields 21
The information input to 1 to 213 is information on which a screen 410 shown in FIG. 25 described later is based. Note that when the CPU usage cannot be grasped for each system, the usage of a plurality of systems may be combined.

Further, for example, as input items relating to the disk usage status, the respective input fields 21 for inputting the average usage rate of the disk, the peak usage rate, the limit usage rate, and the like, respectively.
4, 215, 216 and the like are provided. The information input to these input fields 214 to 216 is shown in FIG.
6 is information on which the screen 430 is based. If the disk usage status cannot be grasped for each system, the usage status of a plurality of systems may be combined.

In the upper part of the screen 210 of the operation resource management slip 276G in FIG. 13, input fields 217 and 218 for inputting an input date and a system name are provided. Further, in the upper right portion of the screen 210 in FIG. 13, a staff check column 219 and a responsible person check column 220 are provided as in the case of the screen 140 of the development schedule management slip 276B in FIG.

When selecting the monitoring type in step S110, if the “trouble management monitoring” button 103 is clicked on the “system related information monitoring menu” screen 100 in FIG. 5, the development management in FIG. "Registration / view selection menu" for monitoring
A screen of “registration / browsing selection menu” for trouble management monitoring (not shown) corresponding to the screen 110 of FIG. Then, on this screen, a button corresponding to the "register" button 111 in FIG. 6 is clicked to select a registration mode (step S11).
1) A not-shown screen titled “trouble management monitoring registration screen” corresponding to the screen 120 titled “development management monitoring registration screen” in FIG. 7 is displayed on the input terminal display means 53. When each input operator inputs his / her user ID and password on this screen (step S112), a screen corresponding to the screen 130 in FIG. 8 or the screen 180 in FIG. However, the selection of the input items in step S113 is omitted, and the screen 230 of the trouble report 276H as shown in FIG. 14 is displayed on the input terminal display means 53 in step S123.

Screen 2 of trouble report 276H in FIG.
30 includes input fields 231 for inputting, for example, the latest update date, the date and time of occurrence, the date and time of recovery, the type of trouble, etc., starting from the input date, subject, system name, customer name, and trouble occurrence date. , 232, 233, 234,
235, 236, 237, 238 and the like are provided.
Information input to these input fields 231 to 238 and the like are displayed on a screen 470 shown in FIG. 28 and a screen 4 shown in FIG.
The information is the basis of the screen 90 and the screen 510 of FIG.
Further, a trouble type selection button 239 is provided at the right end of the trouble type input field 238, and when this button 239 is clicked, a trouble type is displayed. Trouble types include program abnormal termination (types 1 to 4), hardware failure, operation error, JCL error, and the like. Further, the development schedule management form 276 shown in FIG.
As in the case of the screen 140 of FIG.
0 and a responsible person check column 241 are provided.

In FIG. 4, after each input operator inputs detailed information using each of the input forms 276 as described above, the detailed information is transmitted by the input form transmitting section of the input terminal processing means 52. Input form 2 already entered
Is transmitted to the audit department server 25 (step S12).
5). In the audit department server 25, the registration processing means 252A
Receives the input form 276 in which the detailed information has been input (step S12).
6).

Thereafter, in the audit department server 25, the input information registration unit of the registration processing means 252A performs temporary registration or main registration of the information input to the input form 276 (step S127). First, the input information registration unit of the registration processing means 252A checks the person check column 150, 176, 207, 219, 240 or the like or the person check column 151, 177, 208, 220, 2 of the input form 276.
It is determined whether or not 41 is checked, and if neither is checked, neither provisional registration nor main registration is performed.

Next, if only the check box 150 for the person in charge is checked, and the check box 151 for the responsible person is not checked, the temporary registration database 272A is checked.
The detailed information is temporarily registered in 11 or the like. On the other hand, if both the person in charge check column 150 and the person in charge check box 151 are checked,
If only 1 is checked, the detailed information is permanently registered in the official registration database 272A12 or the like.

Even if the detailed information is once entered and registered, the detailed information of the state temporarily registered in the temporary registration database 272A11 and the like and the final registration database 2
Any of the detailed information of the state permanently registered in 72A12 or the like can be corrected or changed. In this case,
In the aforementioned step S120, the input form 27
6 and the temporary registration database 272A.
The registered information is searched for from the 11 or the official registration database 272A12 or the like, and the searched registered information is put on the input form 276 and transmitted to the input work terminal device 50 in the above-mentioned step S121. In this case,
Input form 27 transmitted to input work terminal device 50
The check box 150 for persons in charge 6 and the check box 151 for persons in charge are unchecked. In order to register the corrected / changed detailed information, it is necessary to check the persons in charge and the person in charge again. Become.

In FIG. 4, finally, the processes of the input work terminal device 50, the authentication server 24, and the audit department server 25 are ended (steps S128, S129, S1).
30), complete the process from input to registration.

FIG. 15 is an explanatory diagram showing in a flowchart the flow of the detailed information tallying process performed by the tallying processing device 60. In the processing shown in FIG. 15, the totaling processing means 252B of the auditing department server 25 of the totalization processing device 60 performs an automatic totalizing process of the detailed information in the state registered in the official registration database 272A12 or the like.

In FIG. 15, first, the audit department server 2
5 is started to start the process (step S201). Then, after waiting for a certain time (step S202), it is determined whether or not it is the counting time (for example, every day at 17:00) (step S203). If it is determined that it is not the counting time, the process returns to the waiting process of step S202 again, and thereafter, steps S202 and S2 are performed until the counting time is reached.
03 loop processing is repeated. During this loop processing, the audit department server 25 performs the registration processing of the newly input detailed information while transmitting and receiving information to and from the input work terminal device 50 by the registration processing means 252A as described above. In addition, as described later, the browsing request processing unit 252C causes the browsing of the system-related information including the total information obtained by performing the totaling process while transmitting and receiving information to and from the browsing terminal device 70. Perform processing.

On the other hand, if it is determined in step S203 that it is the counting time, the counting processing means 252B causes
The detailed information of the state of the official registration in the official registration database 272A12 or the like is automatically aggregated to create aggregation information (step S204). This total information constitutes at least a part of the system-related information which is the basis of the browsing screen information to be provided for browsing on the browsing terminal device 70. The obtained total information is, for example, various files for each screen unit for browsing, and the total database 27 is used.
3 (step S205).

After the data is stored in the tallying database 273, the process returns to the waiting process of step S202 again.
Thereafter, every time the counting time comes, steps S202 to S2
05 loop processing is repeated. The above is the summary processing device 6
0 is a flow of a detailed information tallying process performed at 0.

FIG. 16 is an explanatory diagram showing a flow of processing when browsing system-related information with the browsing terminal device 70. FIGS. 17 to 35 show screen examples at this time. ing. In the process illustrated in FIG. 16, the system-related information browsing target performs browsing of system-related information while transmitting and receiving information to and from the audit department server 25 of the tallying processing device 60 using the browsing terminal device 70. I do.

In FIG. 16, first, the browsing terminal device 7
0, the authentication server 24 and the audit department server 25 are respectively activated, and the browsing process of the system related information is started (steps S301, S302, S303). At this time, the browsing terminal device 70 to be activated is a computer operated by each system-related information browsing target person. For example, if the representative officer, the responsible officer, or the section manager of the company B who is the business client, the computer 30A , 30B, and 30C, respectively,
If the manager of the company A, which is the business transfer command and supervisor, starts the computers 23A and 23B. Also,
As described above, the commissioned agent of the auditing department of Company A uses the computers 25A and 25B as the input work terminal device 50 when inputting detailed information as an input work target (the screen in FIG. 6). 110 or a screen equivalent thereto), the computer 25A, 25B
Are started as the browsing terminal device 70 (when “Browsing” is selected on the screen 110 in FIG. 6 or a screen equivalent thereto). Similarly, the input work coordinator is an input work subject who mainly inputs detailed information, but may be a system-related information browsing subject, for example, inquiring a screen for his / her own input. Therefore, in that case, the input work cooperator can use the computers 21A, 21B, 22A, 22B, 40
A and 40B are activated as viewing terminal devices 70.

Next, steps S104 to S104 in FIG.
The same processing as in S110 is performed. That is, each system-related information browsing target operates the browsing terminal input means 71 of the browsing terminal device 70 to refer to the auditing department homepage of the company A, thereby obtaining the browsing terminal processing means 72.
Is started, and the URL of the audit department homepage is transmitted (step S304). Then, the audit department server 25 receives this URL by the audit department server processing means 252 (step S30).
5) After searching the audit department homepage corresponding to the received URL (step S306), data such as screen information of the audit department homepage is transmitted to the viewing terminal device 70 (step S307).

Subsequently, the data such as the screen information of the audit department homepage sent from the audit department server 25 is received by the browsing terminal processing means 72 of the browsing terminal device 70 (step S308), and the display for the browsing terminal is performed. Display the homepage of the audit department on the screen of the means 73 (step S3)
09).

[0231] The person to whom each system-related information is to be viewed refers to the audit department homepage, selects the item "system-related information monitoring" displayed there, and selects the item shown in FIG.
"System related information monitoring menu" screen 1
In order to make a selection as to what business related system information is to be browsed on this screen 100,
The monitoring type is selected (step S310). Here, for example, it is assumed that the “development management monitoring” button 101 is clicked in order to browse system-related information relating to system development.

Then, the above-mentioned “registration / browsing selection menu” screen 110 shown in FIG. 6 is displayed on the browsing terminal display means 73.
12 to select the browsing mode (step S
311). When the browsing mode is selected, a screen 300 titled "Development management monitoring browsing screen" as shown in FIG. 17 is displayed on the browsing terminal display means 73. On this screen 300, a “user ID” input box 301, a “password” input box 302, and a personal name selection button 303 are displayed. Therefore, each system-related information browsing target person can use these boxes 30
The user inputs his / her user ID and password into the area 1302 (step S312). The user ID and password are the same as when the registration mode is selected (see FIG. 7 and step S112).

When a user ID and a password are input, a screen 310 of a “development management monitoring browsing menu” as shown in FIG. 18 is displayed on the browsing terminal display means 73. On this screen 310, for example, system selection buttons 311, 312, 313, 314 such as all systems, AA system, BB system, and CC system are displayed. The user selects a browsing item as to whether he / she wants to browse the system-related information (here, development management information) (step S313). In addition, such a selection of the browsing item may be omitted when not necessary,
The order of the processing in step S312 and the processing in step S313 may be reversed.

Thereafter, the browsing request transmitting section of the browsing terminal processing means 72 transmits a browsing request for the selected system together with the user ID and the password to the audit department server 25 of the tallying processing device 60 (step S).
314). However, this browsing request is sent to the audit department server 25
Is transmitted directly through the authentication server 24 instead of directly.

In the authentication server 24, the browsing terminal device 70
Upon receiving the user ID and password and the browsing request sent from the company, the authentication processing unit 24A determines, based on the received information, who makes what request and whether to permit the request. The authentication process is performed (step S315). In the authentication processing by the authentication processing means 24A, the received information (information about who makes what request) and the authentication information stored in the authentication database 26 (information about who can do what) It is determined whether or not the person making the browsing request is the system-related information browsing target person for the system (step S316).

If it is determined in step S316 that the user is not the system-related information browsing target, the browsing request is not transmitted to the audit department server 25, and the browsing terminal device 70 is requested to re-enter the user ID and password. Is transmitted (step S317). Then, in the browsing terminal device 70 that receives this, the browsing terminal processing means 72 causes the browsing terminal device 70 to input a user ID and a password as shown in FIG.
7 is displayed again on the browsing terminal display means 73, and thereafter, unless the authentication is permitted by the authentication server 24,
The loop processing of steps S312 to S317 is repeated.

On the other hand, if it is determined in step S316 that the user is a system-related information browsing target, the browsing request is transmitted to the audit department server 25 (step S31).
8). Then, the inspection section server 25 receives the browsing request sent from the authentication server 24 by the browsing request receiving unit of the browsing request processing means 252C (step S31).
9).

Subsequently, the system-related information search section of the browsing request processing means 252C searches for system-related information including total information stored in the total database 273 in response to the received request (step S320). At this time, the system-related information search unit mainly searches the total information in the total database 273, but also searches the detailed information in the detailed information storage unit 272 depending on the contents of the browsing request.

Further, depending on the contents of the browsing request, total information or detailed information in various files is
After being processed into browsing screen information as needed by the browsing screen processing unit 252C by the browsing screen information creation unit (step S321), the browsing screen information is processed by the system related information transmitting unit of the browsing request processing unit 252C. The system-related information in the state of being performed is transmitted to the viewing terminal device 70 (step S322).

The browsing terminal device 70 receives the system-related information (which has been processed into browsing screen information) sent from the audit department server 25 by the system-related information receiving unit of the browsing terminal processing means 72. After the reception (step S323), the screen 320 of the “development management monitoring menu” as shown in FIG.
(Step S324). Then, the system-related information browsing target performs various screen selection operations described below centering on the “development management monitoring menu” screen 320 in FIG. 19 (step S325),
The user browses desired system-related information (here, development management information) and, if necessary, inputs a question for the system-related information displayed on the screen or receives an answer to the question (step S326). Along with the screen selection operation in step S325, the request signal and the screen information are transmitted and received between the browsing terminal device 70 and the audit department server 25 in units of each screen or in units obtained by appropriately combining a plurality of screens. In this case, the authentication processing of the authentication processing means 24A may or may not be performed.

The screen 320 in FIG. 19 includes an AA system,
Selection buttons 321, 322, 323, etc. for browsing the program development status (number basis) of each system such as the BB system and the CC system, and the program development status (budget) of each system such as the AA system, the BB system, the CC system Select button 324 for browsing base)
325, 326, etc. are provided.

Then, for example, the screen 3 shown in FIG.
In 10, if the user clicks the system selection button 311 desired to browse “all systems” and is authenticated, all the selection buttons 321-3 on the screen 320 of FIG.
By clicking on 26 or the like, the contents can be browsed. On the other hand, if the user clicks on the system selection button 312 desired to view “AA system” on the screen 310 in FIG. 18 described above and is authenticated, the screen 3 in FIG.
Of the 20 selection buttons 321 to 326, etc., the selection buttons 321 and 324 for the AA system can be clicked to view the contents, but the contents for other BB systems and CC systems can be viewed. Cannot be performed (there is no response when clicked, or an indication that browsing cannot be performed appears). In the latter case, the selection buttons 322, 323, 3 of systems other than the AA system
25, 326, etc., may not be displayed on the screen in the first place.

When, for example, the selection button 321 is clicked on the screen 320 of FIG.
A screen 330 indicating the current progress (based on the number of programs) of the program development of the A system is displayed on the viewing terminal display means 73. The screen 330 is provided with a scheduled / actual comparison display unit 331 that compares a program development schedule and an actual result on a line-by-line basis and shows a line graph. The planned / actual comparison display unit 331 has a vertical axis indicating the number-based achievement rate and a horizontal axis indicating time (date). Among the polygonal lines in the graph, the solid line 332 indicates the actual value of the number of programs that have already been developed (percentage of the total number of programs), and the broken line 333 indicates the estimated value of the number of programs that should be completed (total programs). (Percentage to number).

[0244] In the upper right part of the screen 330, a question accepting unit 334 for accepting a question (including a wide range of inquiries and complaints) from the system related information browsing target is provided. The question accepting unit 334 has a “hurry up” button 335 used when an answer to the question is required immediately,
"Normal" button 33 used when normal answer processing is sufficient
6 are prepared. Here, the system-related information browsing target performs a single click operation (however, a double click is a single click operation) on either the “hurry” button 335 or the “normal” button 336 of the question reception unit 334. When a screen touch operation or the like is performed once, a question input screen display section of the question processing means 72A of the browsing terminal processing means 72 displays a question input screen (not shown) (for example, a normal e-mail input screen). Etc.) are opened and displayed on the browsing terminal display means 73.

Then, the system-related information browsing target is
When a question is input on this question input screen, question processing means 7
The question transmitting section 2A transmits the question and information on whether or not it is urgent to the mail server having jurisdiction over the question respondent, and simultaneously transmits the question to the question history management means 252D of the tally processing device 60. And information on whether to hurry is transmitted (see FIG. 2).

In the tallying processing device 60, the browsing terminal device 7 is operated by the question receiving unit of the question history managing means 252D.
The system receives the question from the system-related information viewing target sent from 0, stores it in the question history management database 275, and receives the answer by the question answerer to the question by the answer receiving unit of the question history management means 252D. Is stored in the question history management database 275.

When, for example, the selection button 324 is clicked on the screen 320 of FIG.
A screen 340 indicating the current progress (budget basis) of the program development of the A system is displayed on the browsing terminal display means 73. The screen 340 is provided with a scheduled / actual comparison display unit 341 that compares a program development schedule and an actual result on a budget basis and shows a line graph. In the scheduled / actual comparison display unit 341, the vertical axis represents the budget utilization rate, and the horizontal axis represents time (date). Among the broken lines in the graph, the solid line 342 indicates the actual value of the budget already consumed in the program development (percentage of the total budget), and the broken line 343 indicates the planned value of the budget to be consumed in the program development (percentage of the total budget). Percentage).

In the upper right part of the screen 340 in FIG.
A question receiving unit 344, a “hurry up” button 345, and a “normal” button 346 are provided. These are shown in FIG.
It is the same as the question accepting unit 334 of 0, the “rush” button 335, and the “normal” button 336.

In step S310, the “system-related information monitoring menu” shown in FIG.
When selecting the “monitoring type” on the screen 100 of the “operation management monitoring” button 102,
A “registration / view selection menu” screen (not shown) for operation management monitoring corresponding to the “registration / view selection menu” screen 110 for development management monitoring in FIG.
It is displayed on the viewing terminal display means 73. Then, on this screen, when a button corresponding to the "browse" button 112 is clicked to select a browse mode (step S311),
A screen (not shown) titled “Operation management monitoring browsing screen” corresponding to the screen 300 titled “Development management monitoring browsing screen” in FIG. 17 is displayed on the browsing terminal display means 73. Enter the user ID and password (step S3
12).

When a user ID and a password are input, a screen of an “operation management monitoring browsing menu” (not shown) corresponding to the screen of “development management monitoring browsing menu” 310 of FIG. 18 is displayed on the browsing terminal display means 73. Therefore, on this screen, a button corresponding to any of the system selection buttons 311 to 314 or the like is clicked, and a browsing item of which system-related information (here, operation management information) of which system is desired to be browsed is selected. (Step S313). Then, after the authentication processing by the authentication processing means 24A, a screen 350 of the “operation management monitoring menu” as shown in FIG. 22 is displayed on the viewing terminal display means 73 (step S32).
4).

The screen 350 shown in FIG. 22 includes an AA system,
Selection buttons 351 and 35 for browsing the online operation results of each system such as the BB system and the CC system
Select buttons 354, 355, 356, etc. for browsing the batch operation results of each system such as AA system, BB system, CC system, etc., and each system such as AA system, BB system, CC system, etc. CP
Selection buttons 357, 35 for browsing U usage status
8, 359 and the like, and select buttons 360, 361, 362 and the like for browsing the disk usage status of each system such as the AA system, the BB system, and the CC system.

When, for example, the selection button 351 is clicked on the screen 350 in FIG. 22, an A shown in FIG.
A screen 370 showing the online operation results of the system A is
It is displayed on the viewing terminal display means 73. This screen 370
Is provided with a contract / actual comparison display unit 371 that compares the contract time and the actual time for the start time and the end time, respectively.

The contract / actual comparison display section 371 in FIG.
The vertical axis indicates time, and the horizontal axis indicates date. The upper solid line 372 in the contract / actual comparison display section 371 indicates the actual result time of starting the system, and the upper broken line 373.
Indicates the start time of the system use time contracted with the customer (for example, company B) (in this example, 7:00 in the morning). Further, a lower solid line 374 indicates the actual actual time when the operation of the system was terminated, and a lower broken line 375 indicates the end time of the system use time contracted with the customer (in this example, 20 nights). Hour).

In the upper right part of the screen 370 in FIG.
A question reception unit 376, a “hurry up” button 377, and a “normal” button 378 are provided. These are shown in FIG.
It is the same as the question accepting unit 334 of 0, the “rush” button 335, and the “normal” button 336.

When, for example, the selection button 354 is clicked on the screen 350 of FIG. 22, the A shown in FIG.
A screen 390 showing the batch operation results of the system A is displayed on the viewing terminal display means 73. The screen 390 is provided with a standard / limit / actual comparison display section 391 for comparing the standard time or the limit time with the actual time for the start time and the end time.

Standard / limit / actual comparison display section 39 in FIG.
1 has time on the vertical axis and date on the horizontal axis. Upper solid line 392 in the standard / limit / actual comparison display section 391
Indicates the actual actual time at which the batch processing was started, and the upper broken line 393 indicates the standard time at which the batch processing is started (in this example, 20:00 p.m.). The lower solid line 3
Reference numeral 94 denotes a daily actual time at which the batch processing has been completed,
A center broken line 395 indicates a standard time at which the batch processing ends (in this example, 2:00 midnight), and a lower broken line 396.
Is the limit time to end the batch processing (in this example, 6 am
Hour).

In the upper right part of the screen 390 in FIG.
A question reception unit 397, a “hurry up” button 398, and a “normal” button 399 are provided. These are shown in FIG.
It is the same as the question accepting unit 334 of 0, the “rush” button 335, and the “normal” button 336.

When, for example, a selection button 357 is clicked on the screen 350 in FIG. 22, an A shown in FIG.
A screen 410 indicating the CPU usage status of the A system (or a plurality of systems including the AA system) is displayed on the viewing terminal display unit 73. On this screen 410, a standard / limit / average / peak time display section 41 comparing the standard use rate or the limit use rate with the average use rate or the peak use rate is displayed.
1 is provided.

In the standard / limit / average / peak time display section 411 of FIG. 25, the vertical axis indicates the usage rate, and the horizontal axis indicates time (date). The upper solid line 412 in the standard / limit / average / peak time display unit 411 indicates the peak usage rate of the CPU, and the lower solid line 413 indicates the average usage rate of the CPU. The upper broken line 414 indicates the limit usage rate of the CPU (80% in this example), and the lower broken line 415 indicates the standard usage rate of the CPU (50% in this example).
Is shown.

[0260] In the upper right part of the screen 410 in FIG.
A question reception unit 416, a “hurry up” button 417, and a “normal” button 418 are provided. These are shown in FIG.
It is the same as the question accepting unit 334 of 0, the “rush” button 335, and the “normal” button 336.

When, for example, the selection button 360 is clicked on the screen 350 in FIG. 22, the A shown in FIG.
A screen 430 indicating the disk usage status of the A system (or a plurality of systems including the AA system) is displayed on the viewing terminal display means 73. The screen 430 is provided with an expected / limit / resident / peak time display unit 431 for comparing the expected usage rate or the marginal usage rate with the average usage rate (resident usage rate) or the peak usage rate.

In the forecast / limit / resident / peak time display section 431 in FIG. 26, the vertical axis indicates the usage rate, and the horizontal axis indicates time (date). The upper solid line 432 in the prediction / limit / resident / peak comparison display section 431 indicates the peak usage rate of the disk, and the lower solid line 433 indicates the resident usage rate of the disk. The upper broken line 434 indicates the limit usage rate of the disk (80% in this example), and the lower broken line 435 indicates the expected usage rate of the disk (in this example,
From 50%).

In the upper right part of the screen 430 in FIG. 26,
A question receiving unit 436, a “hurry up” button 437, and a “normal” button 438 are provided. These are shown in FIG.
It is the same as the question accepting unit 334 of 0, the “rush” button 335, and the “normal” button 336.

In step S310, the "system-related information monitoring menu" shown in FIG.
When the "trouble management monitoring" button 103 is clicked when the monitoring type is selected on the screen 100 of the above, a trouble management monitoring (not shown) corresponding to the "registration / viewing selection menu" screen 110 for development management monitoring of FIG. Is displayed on the viewing terminal display means 73. When a button corresponding to the “browse” button 112 is clicked on this screen to select a browsing mode (step S
311), “Development management monitoring browsing screen” in FIG. 17
A screen titled "Trouble Management Monitoring Viewing Screen" (not shown) corresponding to the screen 300 titled "Trouble Management Monitoring Viewing Screen" is displayed on the viewing terminal display means 73, and the user's own user ID and password are entered on this screen (step S312). ).

When the user ID and password are input, the display unit 73 for the viewing terminal displays a “trouble management monitoring browsing menu” (not shown) corresponding to the “development management monitoring browsing menu” screen 310 in FIG.
Is displayed, on this screen, a button corresponding to any of the system selection buttons 311 to 314 is clicked to browse which system-related information (in this case, trouble management information) is to be viewed. An item is selected (step S313). Then
After the authentication processing by the authentication processing means 24A, the screen 450 of the “trouble management monitoring menu” as shown in FIG. 27 is displayed on the viewing terminal display means 73 (step S324).

A screen 450 shown in FIG.
Selection button 45 for browsing the change in the number of troubles in each system such as A system, BB system, CC system, etc.
1, 452, 453, 454, etc., and a selection button 4 for browsing the trouble occurrence status list of each system such as all systems, AA system, BB system, CC system, etc.
55, 456, 457, 458 and the like.
Here, "all systems" means a set of trouble management information for all systems such as the AA system, the BB system, and the CC system.

When, for example, a selection button 452 is clicked on the screen 450 in FIG.
A screen 470 indicating the transition of the number of troubles of the system A is displayed on the viewing terminal display unit 73. The screen 470 is provided with a trouble number transition display section 471 that shows the number of daily troubles in a line graph. Note that, for example, when the selection button 451 is clicked on the screen 450 of FIG. 27, the total transition of the number of troubles of all the systems is shown.

The trouble number transition display section 471 shown in FIG.
Indicates the number of trouble occurrences on the vertical axis, and the period (date) on the horizontal axis. In the center of the upper part of the screen 470, a span change receiving unit 472 is provided. A “vertical axis” button 473 for changing the vertical axis span and a “horizontal axis” button 474 for changing the horizontal axis span are provided. It is prepared. By clicking these buttons 473 and 474, the display span of the vertical axis or the horizontal axis can be freely changed.

In the trouble number transition display section 471,
The solid broken line 475 is formed by connecting the number of troubles that occurred on the date displayed on each date display section 476 provided at the bottom. The broken line 475 displayed on the screen 470 can be shifted left and right by operating the viewing terminal input unit 71. Therefore, in the case of the example, the number of trouble occurrences on a daily basis in the past before March 11 can also be browsed.

In the upper right part of the screen 470 in FIG.
A question receiving unit 477, a “hurry up” button 478, and a “normal” button 479 are provided. These are shown in FIG.
It is the same as the question accepting unit 334 of 0, the “rush” button 335, and the “normal” button 336.

In screen 470 of FIG. 28, each date display section 476 (for example, “3/1
8)), a screen 490 of “trouble cause type analysis result” as shown in FIG. 29 is displayed on the browsing terminal display means 73. The screen 490 includes a trouble type display unit 491 for displaying a trouble type, a number display unit 492 for displaying the number of troubles that have occurred in the AA system on a certain day (for example, March 18), A correlation information display unit 493 for displaying system-related information that is correlated with the trouble type is provided. In addition,
For example, when the selection button 451 is clicked on the screen 450 of FIG. 27, a certain day (for example, March 18)
Shows the total number of troubles for each type of trouble that has occurred in all systems.

Correlation information display section 49 on screen 490 in FIG.
3, the trouble type is a program abnormal end (type 1 to
4) In the column of JCL error, "development" buttons 494, 495, 496, 497, and 498 are provided, which are a request for accepting a move to a screen for browsing system-related information related to development. Miss,
In the column of JCL error, an “operation” button 4 which is a request to move to a screen for browsing system-related information relating to operation
99, 500, and 501 are provided.

Then, when any of the “develop” buttons 494 to 498 is clicked, the screen 320 in FIG.
The screen automatically moves to either the screen 330 of FIG. 0 or the screen 340 of FIG. Also, when any of the “operation” buttons 499 to 501 is clicked, the screen 350 in FIG.
Screen 370 in FIG. 3, screen 390 in FIG. 24, screen 4 in FIG.
10. Automatically move to one of the screens 430 in FIG. Which screen to move to may be set as appropriate. Therefore, the correlation information display section 49 on the screen 490 of FIG.
In 3, destination screen specifying information (address information of the destination screen and the like) for moving to the display screen of the other system related information mutually associated by the system related information correlation rule is directly included. .

In the upper right part of the screen 490 in FIG. 29,
A question receiving unit 502, a “hurry up” button 503, and a “normal” button 504 are provided. These are shown in FIG.
It is the same as the question accepting unit 334 of 0, the “rush” button 335, and the “normal” button 336.

When the user clicks the selection button 455 on the screen 450 shown in FIG. 27, for example, a screen 51 of a trouble occurrence status list for all systems as shown in FIG.
0 is displayed on the display means 73 for the viewing terminal. The screen 510 is provided with display units 511, 512, and 513 that display the date of occurrence of a trouble that has occurred in each system, the system name, and the type of trouble. Note that, for example, when the selection button 456 is clicked on the screen 450 in FIG. 27, a trouble occurrence list of only the AA system is displayed.

In the center of the upper part of the screen 510 in FIG. 30, a rearrangement request receiving section 514 is provided so that the display order of each trouble can be rearranged. The display order of each trouble is initially in the order of date in the initial state, but by clicking the selection button 515 provided for selecting the rearranged element and changing the element, the order of the system name can be changed. It can be sorted in order of trouble type.

Further, a question receiving unit 516, a "hurry" button 517, and a "normal" button 518 are provided in the upper right part of the screen 510 in FIG. These are the question reception unit 334 of FIG.
This is the same as the “normal” button 336.

In step S310 described above, the “system-related information monitoring menu” shown in FIG.
When the “project supervision monitoring” button 104 is clicked when the monitoring type is selected on the screen 100 of “Project management monitoring” (not shown) corresponding to the “registration / view selection menu” screen 110 for development management monitoring in FIG. Is displayed on the viewing terminal display means 73. Then, on this screen, when a button corresponding to the “browse” button 112 is clicked to select a browsing mode (step S311), a not-shown “screen corresponding to the screen 300 titled“ development management monitoring browsing screen ”in FIG. A screen titled "Project supervision monitoring browsing screen" is displayed on the browsing terminal display means 73, and the user's own user ID and password are entered on this screen (step S312).

When a user ID and a password are input, a screen 530 of “project management monitoring browsing menu” as shown in FIG. 31 is displayed on the browsing terminal display means 73. This screen 530 includes all projects, AAA projects, BBB projects, and CCC
Project selection buttons 531, 532, 533 and 534 for selecting each project such as a project are provided. Then, on this screen 530, the user clicks any one of the project selection buttons 531 to 534 and selects a viewing item indicating which project-related information the user wants to view (step S3).
13). Then, after the authentication processing by the authentication processing means 24A, the screen 540 of the “project management monitoring menu” as shown in FIG.
3 is displayed (step S324).

The screen 540 in FIG. 32 is an example of a display when the project selection button 531 for selecting the browsing desire of all the projects is clicked on the screen 530 in FIG. 31 and the authentication is permitted. The screen 53 of FIG.
If the user clicks on the project selection button 532 for selecting the desired viewing of the AAA project and the authentication is permitted, the system-related information of only the AAA project is displayed on the screen 540 in FIG.

A screen 540 in FIG. 32 includes a project name, a customer name, a head of the responsible department, in-house procedures, processes as of today,
Display unit 54 of contract amount, initial gross margin, and gross margin as of today
1,542,543,544,545,546,54
7,548 are provided. Process display part 5 as of today
45 shows which of the steps such as proposal, estimation, contract, development, acceptance, billing, and payment collection is currently in progress. For example, in the example of FIG. 32, for the AAA project, the fact that the “development” step 545A is in progress indicates that the size of the character display is large (for example, it is increased).
The image is displayed by changing the color or color (for example, changing the color to red, for example), enclosing the frame, or blinking.

Also, in the upper right part of the screen 540 in FIG.
A question receiving unit 549, a “hurry up” button 550, and a “normal” button 551 are provided. These are shown in FIG.
It is the same as the question accepting unit 334 of 0, the “rush” button 335, and the “normal” button 336.

For example, when an “AAA project” button 541A is clicked on the project name display portion 541 of the screen 540 in FIG. 32, an AAA shown in FIG.
A screen 560 of the project individual process management table for the project is displayed on the viewing terminal display means 73.
On this screen 560, display units 561, 562, 56 of each process such as proposal, development quotation, purchase quotation, contract, development, billing, collection / payment plan, acceptance, payment plan, fund collection, etc.
3,564,565,566,567,568,56
9,570 are provided. Each of these display units 561
In ５570, detailed items constituting the process are displayed for each process, and the progress of each process is displayed. For example, in the example of FIG. 33, in the “development” process display section 565, the “development”
For the character 565B of A and its detailed item "4. PGM development", the display size (for example, enlargement) or color (for example, red) of the character is changed, surrounded by a frame, or blinking. For example, it is displayed that the detailed item of the process is in progress. Screen 5
It is also possible to prepare two types of display formats of the 60 and distinguish between a screen for a large-scale project and a screen for other projects.

[0284] In the "development" process display section 565, the title "development" character 565A or the detailed item "4. PGM development" character 565B is related to the project (here, the AAA project). It is a transfer request receiving unit for moving to a screen for browsing system-related information relating to system development. That is, the character 565A of “development” or the character 5 of “4.
If you click on 65B, the screen 320 in FIG.
Automatically move to one of the screen 330 of FIG. 21 and the screen 340 of FIG. Which screen to move to can be set as appropriate, and can be set. Therefore, in the “development” process display section 565 of the screen 560 in FIG. 33, destination screen specifying information (movement) for moving to the other system related information display screen associated with each other by the system related information correlation rule is displayed. Address information of the previous screen) is directly included.

In the upper right part of the screen 560 in FIG.
A question reception unit 571, a “hurry up” button 572, and a “normal” button 573 are provided. These are shown in FIG.
It is the same as the question accepting unit 334 of 0, the “rush” button 335, and the “normal” button 336.

Further, a progress graph display request receiving unit 574 is provided at the center of the upper part of the screen 560 in FIG. The progress graph display request receiving unit 574 includes a “cost forecast” for requesting a browsing of the scheduled cost / actual difference display.
A button 575 and a “by process” button 576 for requesting browsing of the progress display by process are provided.

When a “cost forecast” button 575 is clicked on the screen 560 in FIG. 33, the AAA shown in FIG.
A screen 580 indicating the planned cost / actual difference for the project is displayed on the viewing terminal display means 73. This screen 580 is provided with a planned cost / actual comparison display unit 581 that compares the planned cost and the actual cost with a line graph.

Display unit 581 for comparing planned cost / actual results in FIG.
Indicates the amount of money on the vertical axis and each step on the horizontal axis. Each step on the horizontal axis is substantially the same as each step displayed on the screen 560 in FIG. The solid line 582 connecting the points △ in the planned cost / actual comparison display unit 581 indicates that the actual cost is accumulated in each process, and the broken line 583 connecting the points 、
The schedule of costs is accumulated in each process, and a chain line 584 indicates the total cost.

In the upper right part of the screen 580 in FIG.
A question receiving unit 585, a “hurry up” button 586, and a “normal” button 587 are provided. These are shown in FIG.
It is the same as the question accepting unit 334 of 0, the “rush” button 335, and the “normal” button 336.

When a “by process” button 576 is clicked on the screen 560 of FIG. 33, a screen 600 showing the progress status by process of the AAA project as shown in FIG. 35 is displayed.
Is displayed on the viewing terminal display means 73. This screen 6
00 is provided with a progress display section 601 that displays the progress of each process in a bar graph.

In the progress status display section 601 in FIG. 35, the number of items is taken on the left vertical axis, and each step is taken on the horizontal axis. Each step on the horizontal axis is substantially the same as each step displayed on the screen 560 in FIG. A hatched bar portion 602 in the progress status display portion 601 indicates the total number of check items in each process, and a white bar portion 603 without a hatched portion.
Indicates the number of completed items out of the check items, and indicates the progress of each process. Also,
The progress status display unit 601 has the amount of money on the right vertical axis. A broken line 604 connecting circles in the progress display section 601
Is the cost schedule accumulated in each process, which is the same as the broken line 583 in FIG.

In the upper right part of the screen 600 in FIG. 35,
A question reception unit 605, a “hurry up” button 606, and a “normal” button 607 are provided. These are shown in FIG.
It is the same as the question accepting unit 334 of 0, the “rush” button 335, and the “normal” button 336.

In FIG. 16, finally, the processes of the browsing terminal device 70, the authentication server 24, and the audit department server 25 are ended (steps S327, S328, S32).
9) The process for browsing the system-related information on the browsing terminal device 70 is completed.

Further, the commissioned agent of the auditing department of Company A does not merely provide information by having the client, such as the representative officer of Company B, browse the system-related information using the browsing terminal device 70. Instead, prepare and submit a report as a document and its accompanying documents as necessary. For example, a report is prepared about twice a year at the end of the term.

At this time, the commissioned agent operates the computers 25A and 25B shown in FIG. 1 to function as the audit department terminal device 80 (see FIG. 2), and prepares a report by the audit department terminal processing means 82. A report or an attached document is created by the processing unit 82A, and printing, printing, or printing is performed by the output unit 84 for the audit department terminal. Also, the commissioned business agent
By operating the audit department server 25, the report creation processing means 252E of the audit department server processing means 252E creates a report and its attached documents, and outputs the report to the audit department server.
4, printing, printing and printing may be performed.

According to the first embodiment, the following effects can be obtained. That is, after the detailed information sequentially input by the input operator is automatically tabulated by the tabulation processing means 252B, the tabulated information is stored in the tabulation database 2
73, the system-related information including the total information stored in the totaling database 273 is transmitted to the browsing terminal device 70 via the network 2 when there is a browsing request from the system-related information browsing target. To the system-related information to be viewed by the target.

For this reason, various types of detailed information relating to the system-related tasks can be collected through input work by the input operator, totalized and managed in a unified manner. Grasp and confirm work can be performed. In addition, system-related information browsing target person,
Using the browsing terminal device 70, various types of information related to system-related tasks can be browsed in a short time or instantly in real time, so that it is easier and easier to collect information than in the conventional case where various types of information are individually managed. Can be done quickly. Therefore, the target audience for viewing system-related information is:
All information about the system can be grasped efficiently in a short time, and comprehensive judgment on the system and its related work can be made quickly.

Further, the system-related information monitoring apparatus 10 centrally manages and browses information relating to system development management, operation management, trouble management, and project management. The system-related information browsing target can manage the system and related tasks more efficiently and more quickly.

The screen 490 of FIG. 29 is provided with a correlation information display section 493.
Within the “develop” button 494-
498 and “operation” buttons 499 to 501 are provided. Since these buttons 494 to 501 serve as movement request reception units, these buttons 494 to 501 are provided.
By clicking, a screen for browsing system-related information related to development or operation (screen 320 in FIG. 19, screen 33 in FIG. 20) according to the system-related information correlation rule
0, screen 340 in FIG. 21, or screen 35 in FIG.
0, screen 370 in FIG. 23, screen 390 in FIG. 24, FIG.
Screen 410 or screen 430 in FIG. 26)
Can be moved automatically.

Therefore, the cause of the trouble can be easily confirmed and grasped. For example, analysis or determination that a trouble has occurred after implementation due to a problem in the progress of development or a lack of operational resources can be performed in a short time in real time. Therefore, also in this respect, the system-related information browsing target can make a comprehensive decision on the system and its related work more efficiently and promptly.

Further, the “development” process display section 565 on the screen 560 of FIG.
A and detailed items “4. PGM development” characters 56
5B are provided, and these characters 565A and 565B are
These characters 565 are used as the transfer request receiving unit.
By clicking on A, 565B, a screen for browsing system-related information relating to the development of a system related to the project (screen 320 in FIG. 19, screen 330 in FIG. 20, and screen in FIG. 21) according to the system-related information correlation rule. 340).

[0302] For this reason, the system-related information browsing person can easily confirm and grasp details of the contents such as the progress of the system development related to the project during or after browsing the project management information. can do. Therefore, also in this respect, the system-related information browsing target can make a comprehensive decision on the system and its related work more efficiently and promptly.

Further, since the input operator performs the input operation of the detailed information relating to each system-related task using the stylized input form 276, the input information can be easily automatically tabulated by the tabulation processing device 60. can do.

The input worker can perform the input work between the input work terminal device 50 and the tallying processing device 60 while transmitting and receiving the input form 276 via the network 2. In addition to facilitating the work of the user, the input information can be easily collected. For this reason, it is possible to easily and quickly obtain detailed information on the system-related work, so that the work of monitoring the system-related work can be performed more smoothly.

Further, the detailed information sequentially input by the input operator is added to the totaling means 252B of the totalizing device 60.
After this, the automatic totaling process is performed by dividing the period, and this totaling information is collected for each period of the period by the totaling database 27.
3, the system-related information including the latest total information stored in the totaling database 273 is transmitted via the network 2 when there is a browsing request from the system-related information browsing target person. The information can be transmitted to the browsing terminal device 70 and can be viewed by the system-related information browsing target person.

[0306] For this reason, the system-related information browsing target can browse the latest system-related information even at an intermediate stage before the system-related work is completed. You can get some insight. Therefore, even if it takes a relatively long time to complete a system-related task, it is possible to make a somewhat fine-grained decision on the system and its related tasks at an intermediate stage. Also, the progress status of the work may be displayed on the screen, such as the screen 330 in FIG. 20, the screen 340 in FIG. 21, the screen 540 in FIG. 32, the screen 560 in FIG. 33, the screen 580 in FIG. 34, and the screen 600 in FIG. Therefore, the system-related information browsing target person can easily confirm and grasp the progress of the work.

[0307] Further, since the online operation results can be displayed as in the screen 370 in Fig. 23, it is possible to easily and promptly grasp and confirm information on the system operation. For example, if the solid line 372 is constantly below the broken line 373, the start time of the system use time contracted with the customer (for example, company B) (in this example, 7:00 in the morning) Since the time to start up the system is often delayed, it is possible to easily and promptly determine that it is necessary to take some measure or to make some compensation for the customer. Then, for example, if the solid line 374 is constantly below the broken line 375, the system operation is started at the end time of the system use time contracted with the customer (in this example, 20:00 at night). Is often extended, it is possible to easily and promptly determine whether it is necessary to take some measure or to take an additional charge from the customer.

Further, since the batch operation result can be displayed as in the screen 390 of FIG. 24, the information regarding the system operation can be easily and quickly grasped and confirmed also in this point. For example, solid line 394 is broken line 3
If the time is constantly below 96, the time at which the batch processing ends is often delayed with respect to the limit time at which the batch processing ends (in this example, 6:00 in the morning). It is possible to easily and quickly determine that it is necessary to take some measure such as improving the performance.

Also, as shown in a screen 410 in FIG.
Since U usage status display can be performed,
It is possible to easily and quickly grasp and confirm information on system operation. For example, a solid line 412 becomes a broken line 414
If it always comes above the upper limit, the peak usage rate often exceeds the limit usage rate (80% in this example), so some measures such as improving the performance of the CPU should be taken. It is possible to easily and quickly make a decision such as the necessity of taking it.

[0310] Further, since the disk use status can be displayed as in the screen 430 of Fig. 26, the information regarding the system operation can be easily and quickly grasped and confirmed also in this regard. For example, the solid line 432 is
34, the peak usage rate often exceeds the limit usage rate (80% in this example). Therefore, it is necessary to take some measures such as increasing the disk capacity. It is possible to easily and quickly make a decision such as the necessity of taking it.

[0311] Then, as shown in a screen 470 in Fig. 28, the transition of the number of troubles can be displayed, so that the information on the system trouble can be grasped and confirmed easily and quickly.

[0312] Further, since the project individual process management display can be performed as in the screen 560 of Fig. 33, it is possible to easily and quickly grasp and confirm information on the project.

Further, since the commissioned agent and the input work cooperator perform the work of inputting information to be used for browsing the system-related information browsing target (see FIG. 1), the number of items to be input is relatively small. Even when the number is large, or when the development, operation, or use of the system is performed across a plurality of companies or departments, the input operation can be smoothly performed. Therefore, in large-scale systems, the number of items to be input tends to increase, and development, operation, and use are often performed by multiple companies and departments. Information monitoring device 10
Can be suitably used when monitoring system-related tasks relating to a large-scale system.

Then, the system related information browsing target is
Since the business client and the business commissioning agent and / or the business acting command and supervisor are included (see FIG. 1), these persons can view the system-related information on the screen of the browsing terminal device 70 in real time. Can be confirmed in a short time or instantly, and various judgments can be quickly made based on the browsed system-related information. Therefore, it is possible to effectively use the system-related information to be browsed.

Further, since the report processing means 82A and 252E are provided in the tallying processing device 60, not only the provision of system-related information by browsing on the screen of the browsing terminal device 70 but also the business request It is possible to quickly prepare and submit a written report or attached documents to a person or the like. Therefore, the business client or the like can quickly receive more detailed information as a document than the system-related information that can be browsed on the screen of the browsing terminal device 70, and can make a clearer or more accurate determination. .

Furthermore, since the tallying processing device 60 is provided with the authentication processing means 24A and the authentication database 26, it is possible to determine who is requesting what, so that necessary information is required. Can be provided only to people. Therefore, in the input scene, it is possible to ensure the reliability of the input items by determining whether or not the subject is the input work subject. By judging whether or not there is, in some cases, there may be some system-related information that should not be viewed by some persons, so that confidentiality and transparency of the system-related information can be achieved.

Since the browsing terminal device 70 is provided with the question processing means 72A, the question receiving unit 334 is provided.
(Refer to FIG. 20) The question input screen is displayed on the screen of the browsing terminal display means 73 by one operation to the like, and
The question input on this question input screen can be transmitted to the question respondent. Therefore, when the system related information browsing person raises a question about the viewed system related information, wants more detailed information, has a complaint, etc., it is possible to respond promptly. The system-related information monitoring device 10 that is easy to use for the related information viewing target can be realized.

The tallying processor 60 has a question history management means 252D and a question history management database 27.
5 is provided, it receives a question sent from the viewing terminal device 70 by the system-related information browsing target, and responds to the question by the question respondent or the system-related information browsing target. At least one of the contacts may be received and stored. For this reason, it is possible to confirm that the processing for the question is performed without delay, and to improve, improve, change, delete, or add the content of the system-related information to be browsed.

[Second Embodiment] FIGS. 36 and 37 show the overall configuration of a project management monitoring system 2000 which is a system-related information monitoring apparatus according to a second embodiment of the present invention. A flowchart showing the flow of processing by the system 2000 is shown. FIG. 39 is an explanatory diagram of screen transition accompanying processing by the system 2000, and FIGS. 40 to 66 show examples of the screen.

In FIG. 36, a network 2001 shown in the center of the figure includes a project management server 2110 for performing various processes related to project management, an authentication server 2120 for performing various authentication processes, and an input operator. Computers 2200 and 2201 operated by a salesperson or a development person, computers 2210 operated by a line manager who is an approver, and a plurality of check-off departments which are approvers (in the present embodiment, for example, the general affairs department, Department,
There are five departments: Partner Operations Department, Intellectual Property Department, and Audit Department. ) To operate computers 2220 to 2224
And the computer 223 operated by the head of the head office as the approver
0 and the computer 2 operated by the responsible officer who is the approver
240 is connected to a computer 2250 operated by a representative officer who is a system related information browsing target.

The project management server 2110 is connected to a project management database 2130 for storing various data used for project management, and the authentication server 2120 is for storing authentication information for storing authentication information necessary for authentication processing. An authentication database 2140 as a means is connected. The project management server 2110 and the project management database 2130, and the authentication server 2120 and the authentication database 2140, use the project management server 2110 and the authentication database 2140 to perform a tally processing device 210 that performs tally processing of detailed information related to project management.
0 is configured.

The network 2001 is mainly composed of the Internet or an intranet, but is not limited to this. For example, a LAN, a MAN,
A wired network such as a WAN or an extranet, or a wireless communication network, or a combination thereof may be used.

Each computer 2200, 2201, 22
10,2220 to 2224,2230,2240,22
50 is equipped with a WWW browser such as Internet Explorer or Netscape Navigator (each trademark). And the computers 2200, 220
1 mainly functions as an input work terminal device 2050 operated by an input worker,
20 to 2224, 2230, and 2240 mainly function as an approval terminal device 2060 operated by an approver, and the computer 2250 mainly functions as a viewing terminal device 2070 operated by a system-related information viewing target. Each of the computers is operated by the operator to select the input work terminal device 2050 and the approval terminal device 20.
60, and functions as one or more of the viewing terminal devices 2070. Therefore, for example, the head of the headquarters or the officer in charge does not serve as an approver but as a person to view system-related information.
0, these computers 223
0,2240 functions as the viewing terminal device 2070, not the approval terminal device 2060.

In FIG. 37, the project management monitoring system 2000 includes an input work terminal device 2050 for inputting detailed information on project management to be monitored, and the input work terminal device 2050.
And an approval terminal device 2060 for approving the detailed information input by using the input work terminal device 2050.
And a browsing terminal device 2070 for browsing the system-related information including the total information obtained by the tallying processing device 2100 and the detailed information approved by the approver at the approval terminal device 2060. The projects handled by the project management monitoring system 2000 are mainly system-related projects, but may include other projects.

The input work terminal device 2050 is connected to the first
It has the same configuration as the input work terminal device 50 of the embodiment. The input work terminal device 2050 performs a work of inputting detailed information and an application for approval for the input detailed information.

In the approval terminal device 2060, an approver including a plurality of check units (in the present embodiment, for example, five units) is transmitted from the tally processing unit 2100 in FIG.
This terminal device is used to approve the detailed information input by the input operator using the first approval screen 2520, and then send the approval information back to the tally processing device 2100.

The browsing terminal device 2070 is a terminal device for browsing system-related information, like the browsing terminal device 70 of the first embodiment.
The system-related information to be browsed in the tabulation includes, in addition to the tabulation information obtained by tabulation processing by the tabulation processor 2100,
Includes detailed information that requires approval by each approver, including multiple checkpoints.

The browsing terminal device 2070 includes a question processing means 2071 and a call information transmitting means 2072.

The question processing means 2071 is the same as the question processing means 72A of the first embodiment, and is operated by a single operation on the question receiving unit displayed on the screen of the browsing terminal apparatus 2070. A process for displaying a question input screen on the screen of 2070 is performed. In the present embodiment, the question receiving unit is configured to use the combo box 26 shown in FIG.
37 is provided as a “create question mail” selection section shown in a pull-down menu. The question input screen is prepared as a question mail creation screen 2760 in FIG.

The call information transmitting means 2072 transmits the call information to the status reporter (for example, the person in charge of the project) based on the operation on the "status report instruction" button 2638, which is the status report instruction section in FIG. Is what you do. That is, the system-related information browsing target (here, a representative officer such as the president or vice president) is referred to by the browsing terminal device 20.
When the status report instructing unit is operated on the screen 70, the status reporter who is in a position to report the status of the currently displayed screen is called from the system-related information browsing target. It has become.

The project management server 2110 has at least the function of a WWW server,
1, an aggregation processing unit 2112, and an approval screen transmission unit 21
13, approval information receiving means 2114, browsing request processing means 2115, approval waiting project list screen transmitting means 2116, question history management means 2117, and report creation processing means 2118.

[0332] Of these, the registration processing means 2111, the tally processing means 2112, and the report preparation processing means 2118
These are the same as the registration processing means 252A, the tally processing means 252B, and the report creation processing means 252E of the first embodiment.

Approval screen transmitting means 2113 is an approval screen 2520 including an approval information input section 2524B (see FIG. 51).
Is transmitted to the approval terminal device 2060 operated by each approver via the network 2001. The approval screen 2520 transmitted by the approval screen transmitting unit 2113 includes an approval information storage unit 21.
An approval information display section 2523A, 2525A, 2526A, which displays approval information by another approver stored in 33.
2527A and 2528A are provided.

Further, since the approval screen transmission means 2113 is hierarchized into a plurality of layers according to the order in which each approver performs the approval, if all the approvals by the approver belonging to the previous layer are not completed, the approval screen belonging to the next layer is obtained. A function of not transmitting the approval screen 2520 including the approval information input unit 2524B to the approval terminal device 2060 operated by the user. However, this function is not available in the project list screen transmission unit 211 waiting for approval.
6 can be omitted if it has the same function.

The approval information receiving means 2114 displays the approval screen 2
520 is used to perform a process of receiving each piece of approval information input by each approver and sent from the approval terminal device 2060. Each piece of approval information may be sent back together with the approval screen 2520 from the approval terminal device 2060, or may be sent alone.

The browsing request processing means 2115 performs substantially the same processing as the browsing request processing means 252C of the first embodiment, but an approval information display for displaying approval information stored in the approval information storage means 2133. Parts 2683A, 26
84A, 2865A, 2686A, 2687A, 268
It differs from the case of the first embodiment in that it includes an inquiry screen with approval information transmission means 2115A for transmitting an inquiry screen 2680 including 8A (see FIG. 49) to the viewing terminal device 2070.

[0337] Approval waiting project list screen transmission means 2
An approval waiting project list screen 2500 displays a list of approval waiting projects to be approved by the approver currently operating the approval terminal device 2060 at this time.
(See FIG. 50) is transmitted to the approval terminal device 2060.

The approval waiting project list screen transmitting means 2116 has a function of not displaying on the approval waiting project list screen 2500 a project for which approval by all approvers belonging to the previous hierarchy has not been completed. However, this function is provided by the approval screen transmission unit 2113.
Can be omitted if they have similar functions.

The question history management means 2117 performs substantially the same processing as the question history management means 252D of the first embodiment. However, in addition to the function of the question history management means 252D of the first embodiment, the question history management means 2117 System-related information browsing target who is currently operating the terminal device 2070 (here,
Lists items that have not been answered by the respondent to the question sent by the representative officer (President such as the President or Vice President) or items that have not been acknowledged by the respondents of the system-related information. Incomplete answer list screen 28
00 (see FIG. 58) to the viewing terminal device 2070.

The project management database 2130
Are input form storage means 2131, project management information storage means 2132 which is detailed information storage means, approval information storage means 2133 for storing approval information received by approval information receiving means 2114, and tally result storage means 2
134 and a question history storage unit 2135.

Of these, the totaling result storage means 2134
And the question history storage means 2135 are the tally result storage means 273 and the question history storage means 27 of the first embodiment.
5, respectively.

The input form storage means 2131 stores a plurality of (here, for example, 13 types of forms P1 to P13) risk analysis materials (supervisory forms) as input forms relating to project management (see FIG. 43).
And a status report composed of multiple sheets (FIGS.
63 (see FIG. 63). In the present embodiment, the detailed information input using the status report is processed by the tallying unit 2112, whereas the detailed information input using the risk analysis data (supervisory form) is Although subject to approval by each approver, it is not necessarily subject to processing by the tallying unit 2112.

Project management information storage means 2132
Stores detailed information on project supervision input using the above-mentioned risk analysis data (supervisory form) and the status report.

The approval information storage means 2133 stores approval information by each approver for each detailed information input by the input operator using the above-mentioned risk analysis material (management form) and each risk analysis material (management form). It is stored every time. Approval information includes, for example, “approved”, “pending”,
"Rejected", "Not reviewed", "Waiting for approval", etc., or the name and ID of the approver, the department to which the approver belongs, the hierarchy of the approval order to which the approver belongs, the approval request date (approval application date), and the approval completion date And so on.

The authentication server 2120 performs substantially the same processing as that of the authentication server 24 of the first embodiment, and includes an authentication processing means 2121 that performs substantially the same processing as the authentication processing means 24A of the first embodiment. It is comprised including. The authentication processing unit 24A of the first embodiment performs an authentication process of a requester of the detailed information input work by the input work terminal device 50 and a requester of the system related information browsing by the browsing terminal device 70. On the other hand, the authentication processing unit 2121 of the second embodiment includes the input work terminal device 2.
In addition to performing the authentication processing of the requester of the detailed information input work and the approval application work by 050 and the requester of the browsing of the system-related information by the browsing terminal device 2070, the authentication of the person performing the approval by the approval terminal device 2060 is performed. Processing is also performed.

The authentication database 2140 stores the authentication information necessary for the authentication processing by the authentication processing means 2121 as in the authentication database 26 of the first embodiment. That is, requester identification information (for example, user I
D and password, etc.) and the type of request content that can be authenticated to the requester (for example, whether it is an input form request, an approval screen request, or a browsing request, or which input form request, which approval screen request) And what browsing request is made) are stored in association with each other as authentication information.

Then, each means 2071 and 2072 of the browsing terminal device 2070 and the project management server 2110
Means 2111 to 2118 of the authentication server 212
0 authentication processing means 2121
A central processing unit (CPU) provided inside each computer body (including not only personal computers but also higher-order models) constituting the tallying processing unit 2100, and an operation procedure of the CPU are defined. This is realized by one or more programs.

The project management database 21
30 and the authentication database 2140 are suitably implemented by, for example, a hard disk or the like. However, if the storage capacity and the access speed do not cause any problems, for example,
ROM, EEPROM, flash memory, RAM,
MO, CD-ROM, CD-R, CD-RW, DVD-
A ROM, a DVD-RAM, an FD, a magnetic tape, or a combination thereof may be employed.

In the second embodiment, the project supervision and monitoring system 2 is as follows.
000 to monitor project supervision.

In FIG. 38, first, the tally processing device 2100 constituting the project supervision and monitoring system 2000 is activated, and the input work terminal device 20 is started.
50, approval terminal device 2060, viewing terminal device 207
0 is started as needed, and the process for project management is started (step S2001).

Subsequently, the sales person or the development person
The computers 2200 and 2201 operated by the user themselves are made to function as the input work terminal device 2050, and the work of inputting detailed information relating to project management is performed using the status report (step S2002).

That is, the sales person or the development person operates his / her own computer 2200, 2201 (here, the input work terminal device 2050) to send the information from the project management server 2110 of the tally processing device 2100 to the
Login screen 2 of FIG. 39 via the network 2001
300, and input work terminal device 2050
On the screen.

When a sales person or a development person inputs his / her user ID and password on login screen 2300, the requester identification information is transmitted to authentication server 2
The data is transmitted to the project management server 2110 via 120. Then, a menu screen 2310 as shown in FIG. 40 is transmitted from the project management server 2110 and displayed on the input work terminal device 2050.

In FIG. 40, on the menu screen 2310, “registration / registration of management form” for the input operator to register / modify 13 types of risk analysis data (management form) is displayed.
A button 2311, a “monitoring system inquiry” button 2312 for browsing system-related information including registered detailed information and its total information, and a “waiting for approval” for each approver to approve the registered detailed information. Project List "button 2313 and" Approval Canceled Project List "button 23 for each approver to cancel approval.
14 and a “project approval request” button 2315 for an input worker (here, a sales person or a development person) to apply for approval for the registered detailed information.

[0355] The menu screen 2310 includes a "batch approval list" button 2316 for the approver to approve a plurality of approval cases at once, and an approver to collectively cancel approval for a plurality of approval cases. "Batch approval cancellation list" button 2317 to perform, and "Status report registration / correction" for the input operator to register / correct status reports
A button 2318 is provided.

On the menu screen 2310 shown in FIG.
When the sales person or the development person clicks and selects the “status report registration / correction” button 2318, the selected information is transmitted to the project management server 2110,
The status report registration / correction designation screen 2320 shown in FIG. 39 is transmitted to the input work terminal device 2050 by the registration processing means 2111 which has received this. When the sales person or the development person clicks a “new registration” button (not shown) on the status report registration / correction designation screen 2320, the selected information is displayed in the project management server 2110.
The corresponding input form (here, a status report) stored in the input form storage unit 2131 is transmitted to the input work terminal device 2050 by the registration processing unit 2111 that has received the input form. Then, on the screen of the input work terminal device 2050, status report registration / correction screens 2330, 2350 in a plurality of types (five in this embodiment) as shown in FIGS. , 2
370, 2380, 2390 are displayed.

The first form of the status report registration / modification screen shown in FIG. 59, the project individual information input screen 2330, includes a report date, a report manager, a project code, a reference restriction, a project name, Customer name, contract management number, contract start date, contract end date, decision date, decision body, approval time, contract type, credit management,
Contract amount, damages upper limit, initial gross margin, current gross margin, binding at proposal, binding at contract, project plan (for advance approval), project plan (for approval), progress status, organization code, Each input section of the project manager employee number 1, the project manager employee number 2, and the project manager employee number 3 is provided.

Of these input units, the numerical values and contents input to the current gross profit input unit 2331 and the progress status input unit 2332 vary with the passage of time. Screen 23
It is preferable that the inputting operation using 30 is performed, for example, about once a month. In most other input sections, the values and contents planned at the start of the project are entered, so there is no change in principle.

The current gross profit input to the current gross profit input section 2331 is based on the fact that the project is proceeding as originally planned.
Although there should be no difference from the initially estimated profit, for example, if costs were increased as a result of additional personnel due to delays on the way, the profit fell and the difference from the initial plan As such, it is input to capture such situations at each point in time.

The progress status input to the progress status input section 2332 is input by subjectively judging the degree of progress of the entire project. For example, “1: as scheduled” is provided by a pull-down menu in the combo box 2332A. , "2: move forward", "3: delay (with recovery possibility)", "4: delay (without recovery possibility)" and the like can be selected and input.

The project code input to the project code input section 2333 and the project name input to the project name input section 2334 have a one-to-one correspondence, whereby a status report and thirteen types of risk analysis materials are provided. And are associated with each other.

[0362] The reference restriction input to the reference restriction input section 2335 restricts the viewing target of the project information related to the status report.
By using a pull-down menu in 5A, for example, "1: all users can see", "2: cannot read below the head of other headquarters" and the like can be selected and input. The reference restriction input here is also reflected in the corresponding risk analysis data and is used for the authentication processing by the authentication server 2120.

At the bottom of the screen 2330, color display sections 2336 and 2337 for displaying colors used to indicate essential input items and optional input items are displayed.
Is provided. Each of the input sections is color-coded according to the color displayed on the color display sections 2336 and 2337 so that the input section can be distinguished between an essential input item and an optional input item.

The project date individual process management table input screen 2350, which is the second form of the status report registration / modification screen shown in FIG. 60, displays the report date, customer name, project code, and project name. A basic information display section 2351 is provided. In addition, below the basic information display portion 2351, each process of the project (suggestion,
Estimate, contract, development, acceptance, billing, purchasing, risk analysis) in-process status input column 2352 for inputting the in-process status of each process item, and progress status input column 2353 for inputting the progress status of each process item Are provided.

[0365] Each of the in-process statuses entered in the in-process status input field 2352 can be set to, for example, "1: not started" by a pull-down menu in each combo box 2354.
"2: In process", "3: Completed", "4: Not applicable (with burden from other departments)", "5: Not applicable (without company burden)" and the like can be selected and input.

[0366] Each progress status input in the progress status input field 2353 can be set to, for example, "1: as scheduled" by a pull-down menu in each combo box 2355.
“2: Advance”, “3: Delayed (with recovery prospect)”,
"4: Delay (no recovery possibility)" can be selected and input.

The input work in the in-process status input column 2352 and the progress status input column 2353 in the project individual process management table input screen 2350 in FIG. 60 is for grasping the progress of the project in detail. It is preferable to perform it about once.

[0368] A man-hour forecast result input screen 237, which is a third form of the status report registration / correction screen shown in FIG.
0 is provided with a basic information display section 2371 for displaying a report date, a customer name, a project code, and a project name. Further, below the basic information display portion 2371, a man-hour planned (man-month) input column 2372, a man-hour actual (man-month) input column 2373, and a man-hour planned total (man-month) input portion 2374 are provided below the basic information display portion 2371. And the total man-hours (man-month) input part 2
375 are provided.

The cost forecast result input screen 238, which is the fourth form of the status report registration / correction screen shown in FIG.
0 is provided with a basic information display section 2381 for displaying a report date, a customer name, a project code, and a project name. In addition, below the basic information display section 2381, a cost schedule (yen) input field 2382, a cost actual (yen) input field 2383, a cost estimate total (yen) input section 2384, and a cost A result total (yen) input unit 2385 is provided.

[0370] The report date, the customer name, the project code, and the project name are displayed on a work completion cumulative total result input screen 2390, which is the fifth form of the status report registration / correction screen shown in FIG. Basic information display section 239
1 is provided. The basic information display section 239
In the lower part of the column 1, an input column 239 for the cumulative work schedule for each month.
2 and a work completion cumulative result input field 2393 are provided.

Then, the status report registration / correction screen 233 shown in FIGS. 59 to 63 is displayed by the sales person or the development person.
When each input item is input using 0, 2350, 2370, 2380, 2390, the input detailed information is transmitted to the project management server 2110, and the registration processing means 2111 stores the project management information in the project management database 2130. The information is registered and stored in the storage unit 2132 (step S2002 in FIG. 38).

Next, after the sales person or the development person has completed the work of inputting the status report, the sales person or the development person turns on the computer 220 operated by himself.
0, 2201 functions as the input work terminal device 2050, and inputs detailed information related to project management using risk analysis data (management form) (step S2003 in FIG. 38).

That is, the menu screen 2310 shown in FIG.
When the salesperson or the development person clicks and selects the “registration / registration report registration / correction” button 2311, the selected information is transmitted to the project supervision server 2110, and the registration processing unit 2111 receives the selection information, and Registration of project management form as shown in 41
The modification designation screen 2400 is transmitted to the input work terminal device 2050 and displayed on the screen of the input work terminal device 2050.

A registration / correction designation screen 2400 in FIG. 41 includes a headquarter name input section 2401 for inputting and specifying a headquarter name of a project for which registration / correction of a management form is to be performed.
Project name input section 2 for inputting and specifying a project name
402, and a form input unit 2403 for inputting and specifying the form (any one of forms P1 to P13) of the management form. The input contents to each of the input sections 2401, 2402, and 2403 can be selected from a pull-down menu in a combo box. For example, in the project name input unit 2402, the above-described step S2 in FIG.
The project name of the status report already input in 002 is listed on the pull-down menu as a selection item.

Then, each of the input sections 2401, 2402, 2
“OK” provided at the lower part of the screen 2400 in a state where the input has been made to 403 (here, for example, the F business headquarters, the AAA project, and the form P1 are to be input)
When the button 2404 is clicked, a registration / modification list display screen 2410 as shown in FIG. 42 is displayed on the screen of the input work terminal device 2050. Clicking a “return to menu” button 2405 provided on the right side of the “OK” button 2404 returns to the menu screen 2310 in FIG.

The registration / modification list display screen 2410 shown in FIG.
Is provided with a head office name display section 2411, a project name display section 2412, and a management form display section 2413. The management form display unit 2413 displays all the management forms in the form (here, for example, form P1) input and designated by the form input unit 2403 in FIG. Further, a “Modify” button 241 for correcting each management form is displayed on the right side of each management form displayed in the management form display unit 2413.
4 are provided. Further, a “new registration” button 2415 for newly registering a management form of the form (here, for example, form P1) input and designated by the form input unit 2403 of FIG. 41 is provided in the lower left part of the screen 2410. In the lower right part of the screen 2410, a “return to registration / correction screen” button 2416 for returning to the registration / correction designation screen 2400 in FIG. 41 is provided.

[0377] Registration / modification list display screen 2410 in FIG.
When the salesperson or the development staff clicks and selects the "new registration" button 2415 or the "correction" button 2414, the selected information is transmitted to the project management server 2110, and the registration processing means 2111 which receives the information is transmitted. Accordingly, the corresponding input form (here, as an example, the management form in the form P1) stored in the input form storage unit 2131 is stored in the input work terminal device 205.
0 and is displayed on the screen of the input work terminal device 2050. In the case of correction, detailed information already stored in the project management information storage means 2132 is displayed together with the input form.

FIG. 43 shows a registration / modification screen 2420 of a proposed risk outline document, which is a management form in the form P1. The registration / modification screen 2420 in FIG. 43 includes a display unit 24 for displaying a sales person or a development person who is an input worker.
21, 2422, a display unit 2423 for displaying the line manager who is the approver, and a display unit for displaying the approver of the finance department, the partner business department, and the intellectual property department, which constitute a part of the plurality of check units. 2424, 2425, 2426, a display section 2427 for displaying the approver's general manager and responsible officer,
2428 and a progress display section 24 indicating the progress of approval
29 are provided.

[0379] Below the display sections 2421 to 2429, there is provided a basic information display section 2430 for displaying the project code, the project name, the department in charge, and the name of the general manager. Further, below the basic information display section 2430, a detailed information input section 2431 for inputting detailed information is provided. In the example of FIG. 43, the detailed information input unit 24
Numeral 31 is a survey summary display section for displaying the contents surveyed in the proposed risk summary document, a response input section for inputting a response to each survey summary, and the contents of each response if there is evidence, grounds, reasons, and problems. -It is composed of an input section for inputting recovery measures, etc.

[0380] When the "registration" button 2432 provided at the bottom of the screen 2420 is clicked while the detailed information is input to the detailed information input section 2431, the input detailed information is transmitted to the project management server 2110. It is transmitted and registered and stored in the project management information storage means 2132 of the project management database 2130 by the registration processing means 2111 (step S20 in FIG. 38).
03).

Also, at the bottom of the screen 2420, FIG.
"Cancel" button 2433 to return to registration / modification designation screen 2400 of menu, and menu screen 2310 in FIG.
And a "return to menu" button 2434 for returning to.

Next, after the sales person or the development person has completed the work of inputting the management form, the sales person or the development person enters the computer 220 operated by himself / herself.
0, 2201 functions as the input work terminal device 2050, and applies for approval of the registered management form (step S2004 in FIG. 38).

That is, the menu screen 2310 shown in FIG.
In FIG. 53, when the sales person or the development person clicks and selects the “project approval request” button 2315, the screen of the input work terminal device 2050 is displayed as shown in FIG.
Is displayed as shown in FIG.

[0384] The approval application designation screen 2450 shown in FIG.
Each of input units 2451 and 2452 for inputting a headquarters name and a project name using a pull-down menu, an approval application selecting unit 2453 for selecting to apply for approval, and an application cancel selecting unit for selecting to cancel the approval application 245
4 are provided. Then, each of the input units 2451 and 2451
The “OK” button 2455 provided at the bottom of the screen 2450 with the head office name and the project name entered in 452 and the approval application selection section 2453 checked.
By clicking, an approval application screen 2460 as shown in FIG. 54 is displayed on the screen of the input work terminal device 2050. When a “return to menu” button 2456 provided at the bottom of the screen 2450 is clicked, FIG.
The screen returns to the menu screen 2310 of 0.

[0385] The approval application screen 2460 shown in FIG.
3 each display section 2461 for displaying the headquarters name and the project name designated by the input sections 2451 and 2452,
2462, and input units 2463 and 2464 for inputting a developer and a salesperson, respectively.

[0386] Under each of the display units 2461 and 2462 and each of the input units 2463 and 2464, a supervised report display field 2465 for displaying registered supervised reports to be applied for approval, and a supervised report form 2465 are displayed. Creation date display field 2466 for displaying the creation date of the document, and line manager approval status display field 2 for displaying the approval status of each supervisory form by the line manager.
467, an approval application check column 2468 for checking and selecting a management form for which an approval application is to be made, and an application date input column 2469 for inputting a date for making an approval application.

Also, at the bottom of the approval application screen 2460,
A necessary selection unit 2470 for selecting that it is necessary to notify the end mail at the time of approval of the responsible officer (that is, notification that all approvals have been completed) for the management form for which approval is to be applied.
And an unnecessary selection unit 2471 for selecting unnecessary.

[0388] Then, the developers and sales representatives are entered in the input sections 2463 and 2464, the approval application check box 2468 is checked, the approval application date is entered in the application date input field 2469, and the necessary selection section is further entered. With either 2470 or the unnecessary selection section 2471 checked,
When an “application request” button 2472 provided at the bottom of the screen 2460 is clicked, this input information is transmitted to the project management server 2110, and the management form with the approval application check box 2468 checked is waiting for approval by the line manager. The information that the state has been entered is stored in the approval information storage unit 2133 of the project management database 2130.
(Step S2004 in FIG. 38). Also, if a “return to approval application designation” button 2473 provided at the bottom of the screen 2460 is clicked, the screen returns to the approval application designation screen 2450 in FIG.

On the other hand, the approval application designation screen 2450 shown in FIG.
, The name of the headquarters and the name of the project are entered in the input sections 2451 and 2452, and the application cancellation selection section 245
When an “OK” button 2455 provided at the lower part of the screen 2450 is clicked with the check mark of “4”, an approval application cancellation screen 2480 as shown in FIG. 55 is displayed on the screen of the input work terminal device 2050. Is displayed.

[0390] The approval application cancellation screen 2480 in FIG.
Each display unit 248 for displaying the headquarters name and the project name specified by the input units 2451 and 2452 in FIG.
1,482 are provided.

[0391] In the lower part of each display unit 2481, 248, a management form display field 248 for displaying each registered management form for which approval has been applied and for which the approval application is to be canceled.
3, an application date display column 2484 for displaying an application date for approval of each management form, and a line manager approval status display column 2485 for displaying the approval status of each management form by the line manager.
And an application cancellation check column 2486 for checking and selecting a management form for canceling an approval application.

When the “cancel application” button 2487 provided at the bottom of the screen 2480 is clicked with the application cancellation check box 2486 checked, the input information is transmitted to the project management server 2110, and the application The information that the supervising form checked in the cancellation check column 2486 has been released from the state of waiting for approval by the line manager is stored in the project supervision database 213.
0 in the approval information storage means 2133. Also, if a “return to approval application designation” button 2488 provided at the bottom of the screen 2480 is clicked, the screen returns to the approval application designation screen 2450 in FIG.

Subsequently, after the application for approval of the management form by the sales person or the development person has been completed, the line manager and the approver of each check-in department use the computers 2210, 2220 to 2224 operated by the line manager for approval. Terminal device 20
60, and approves the registered management form for which approval has been applied (step S200 in FIG. 38).
5).

That is, the menu screen 2310 shown in FIG.
, The line manager and the approver of each control department click and select the “List of Projects Awaiting Approval” button 2313, and the selected information is displayed in the project management server 2.
The approval waiting project list screen 2500 shown in FIG. 50 is transmitted to the approval terminal device 2060 and displayed on the screen of the approval terminal device 2060 by the approval waiting project list screen transmission means 2116.

[0395] Project list screen 2 waiting for approval in Fig. 50
500, a supervising report (supervisory report in a state of waiting for approval) to be currently approved by the line manager who is currently operating (logging in) the approval terminal device 2060 or an approver of each control department. All are displayed. The project list screen 2500 waiting for approval does not display a project for which approval by all approvers belonging to the previous hierarchy (the previous hierarchy as viewed from the approver who is currently operating the approval terminal device 2060) has not been completed. .

More specifically, in the project list screen 2500 waiting for approval, the display fields 2501 and 250 for displaying the customer name, project name, and department in charge of each management form are displayed.
2, 2503, an approval waiting form display field 2504 for displaying a management form waiting for approval, and an approval status of each management form by an approver who is currently operating the approval terminal device 2060. Approval status display column 250
5 and an approval request date display field 2506 for displaying the date on which an approval application was made for each management form.

[0397] Also, on the right side of the approval request date display column 2506, an "approval screen" button 2507 for downloading an approval screen used when approving each supervising form.
Is provided.

[0398] Further, the project list screen 2 waiting for approval
The login screen 2300 in FIG.
"Login screen" button 2508 for returning to
A “menu screen” button 2509 for returning to the 0 menu screen 2310 is provided.

[0399] Project waiting list screen 2 in Figure 50
At 500, the line manager and the approver of each check
When an “approval screen” button 2507 for the management form for which approval is to be performed is clicked, an approval screen request signal is transmitted to the project management server 2110, and the approval screen 2520 as shown in FIG. It is transmitted to the approval terminal device 2060 and displayed on the screen of the approval terminal device 2060.

FIG. 51 shows an example of an approval screen for a contract management form of form P4 among 13 types of approval screens of forms P1 to P13. Here, a description will be given assuming that a person who is currently operating the approval terminal device 2060 is an approver of the general affairs department, which is one of the five checking departments.

In the approval screen 2520 shown in FIG. 51, each of the display sections 2521 and 252 for displaying the names of the sales staff and the development staff are displayed.
522, a line manager field 2523A including a line manager name display section and an approval information display section 2523A for displaying the approval status thereof, an approver input section 2524A for inputting the name of an approver of the general affairs department, and the like. General affairs section 2 including an approval information input section 2524B for inputting approval information (whether approval, hold or rejection) by the approver
524 are provided. The approval screen 2520 includes an intellectual property section column 2525 including a name display section of the approver of the intellectual property section and an approval information display section 2525A for displaying the approval status. Name display section and an approval information display section 25 for displaying the approval status thereof
26A, a head section column 2527 including a name display section of the head section and an approval information display section 2527A for displaying the approval status thereof.
, A responsible officer column 2528 including a name display section of the responsible officer and an approval information display section 2528A for displaying the approval status thereof, and a progress display section 2529 for displaying the progress of approval. .

In the present embodiment, the line manager is the first hierarchy, the check department is the second hierarchy, the head manager is the third hierarchy, and the responsible officer is the fourth hierarchy. Then, the approval screen transmission unit 2113 refers to the approval information stored in the approval information storage unit 2133, and if all the approvals by the approver belonging to the previous hierarchy are not completed, the approval screen operated by the approver belonging to the next hierarchy. The approval screen 2520 is not transmitted to the terminal device 2060, and the approval waiting project list screen transmission unit 2116 starts the approval waiting project list for the projects for which the approval by the approver belonging to the previous hierarchy is not completely completed. Screen 250
Since it is not displayed as 0, unless the approval of the line manager is completed, each check section cannot approve, and all of the check sections (however, the check section that is responsible for approving the supervising report). Only if the approval of the general manager is not completed, the director cannot approve it, and if the director's approval is not completed, the officer in charge cannot approve. In addition, the order of approval between the check units (the order of approval within the same approval hierarchy) may be any order. Therefore, in the example of FIG. 51, since the approval screen 2520 is being transmitted to the approval terminal device 2060 of the general affairs department which is a check-in department, the approval information display section 2523A of the line manager column 2523 which is the previous approval hierarchy. Indicates that the approval has been completed.

Also, in the example of FIG. 51,
The three departments, General Affairs Department, Intellectual Property Department, and Audit Department, are designated.
Although it is responsible for the content check, the check department for each management report is appropriately selected and designated from among the five check departments according to the content of the management report.

Further, in the example of FIG. 51, the general affairs section column 252
4, an approver input section 2524A and an approval information input section 2
524B is provided, but when other approvers approve, the other approver columns (line manager column 2523, intellectual property department column 2525, audit department column 2526, head manager column 252)
7, the responsible officer section 2528) is also provided with an approver input section and an approval information input section.

At the center of the approval screen 2520, there is provided a basic information display section 2530 for displaying a project code, a project name, a department in charge, and a head of a headquarters. Further, below the basic information display section 2530, there is provided an approval content display section 2531 for displaying the content input to each management form, that is, the subject to be approved.

Then, the name of the line manager and the approver of each check-in department (in the example of FIG. 51, the approver of the general affairs department) are input to the approver input section 2524A, and the approval information is input to the approval information input section 2524B. Is entered, a “register” button 2532 provided at the bottom of the approval screen 2520
When the click is clicked, the input approver's name and its approval information are transmitted to the project management server 2110 together with the approval screen 2520 or independently, received by the approval information receiving unit 2114, and stored in the approval information storage unit 2133. (Step S200 in FIG. 38)
5).

[0407] If the "return to approval list" button 2533 provided at the bottom of the approval screen 2520 is clicked, the screen returns to the approval waiting project list screen 2500 in FIG.

Further, when the approval is canceled, each approver clicks the “Approval Canceled Project List” button 2314 on the menu screen 2310 of FIG. 40, and the approval canceled project list screen as shown in FIG. 2540 is displayed on the screen of the approval terminal device 2060.

[0409] Approval Canceled Project List Screen 2 in FIG.
540, display fields 2541, 2542, and 2525 for displaying a customer name, a project name, and a department in charge of each management form.
2543, an approval request form display field 2544 for displaying a management form to be subject to approval cancellation, and an approval terminal device 206.
An approval status display column 2545 for displaying the approval status of each management report by the approver who is currently operating 0, and an approval date display column 2546 for displaying the date on which each management report was approved. I have.

On the right side of the approval date display column 2546,
An “approval cancellation” button 2547 for downloading an approval cancellation screen (not shown) used when canceling approval for each management form is provided. The approval cancellation screen is a screen having the same configuration as the approval screen 2520.

Further, approval cancellation project list screen 2
In the upper right part of 540, a login screen 2300 of FIG.
"Login screen" button 2548 for returning to
A “menu screen” button 2549 for returning to the 0 menu screen 2310 is provided.

When the approver clicks the "cancel approval" button 2547 corresponding to the management form for which the approval is to be canceled, an approval cancellation screen is displayed on the approval terminal device 2060.
Will be displayed on the screen of, and if you enter the approval cancellation there,
The cancellation information is transmitted to the project management server 2110, received by the approval information receiving unit 2114, and stored in the approval information storage unit 2133.

[0413] Next, after the line manager and each check-off department have completed the work of approving the supervising form, the approver at the higher approval level, the general manager or the officer in charge, approves the computers 2230 and 2240 operated by itself. Terminal device 2060
, And approves the management form that has been approved by the line manager and each check section (step S2006 in FIG. 38).

At this time, the approval work by the head of the head or the responsible officer is the same as the approval work by the line manager or each check section which is the approver of the lower approval hierarchy. A “List” button 2313 is clicked, and the project list screen 2500 waiting for approval in FIG. 50 and the approval screen 25 in FIG.
20 is displayed on the screen of the approval terminal device 2060. Also, the approval cancellation work by the head of the division and the officer in charge is the same as the approval cancellation work by the line manager and each check unit, and is performed on the approval cancellation project list screen 2540 in FIG.

[0415] However, since the head of the division and the officer in charge may be busy, the collective approval list screen 25 shown in FIG.
60 or a collective approval cancellation list screen 258 as shown in FIG.
Using 0, approval and cancellation of approval may be performed for a plurality of management forms in a lump.

That is, the menu screen 2310 shown in FIG.
In FIG. 56, when a “collective approval list” button 2316 is clicked, a collective approval list screen 2560 shown in FIG. 56 is displayed on the screen of the approval terminal device 2060. An approval cancellation list screen 2580 is displayed.

The batch approval list screen 2560 shown in FIG. 56 has substantially the same configuration as the approval waiting project list screen 2500 shown in FIG. 50. In the screen 2500 shown in FIG. The only difference is that an approval permission / non-permission column 2561 for checking a form is added.

[0418] Then, an "approval" button 2562 provided at the bottom of the collective approval list screen 2560 with the check boxes of the approval approval / disapproval column 2561 checked.
When the user clicks on, approval of the supervised form of the checked part is collectively performed, and the approval information is transmitted to the project supervision server 2110, received by the approval information receiving unit 2114, and received by the approval information storage unit 21.
33.

On the other hand, the batch approval cancellation list screen 25 shown in FIG.
80 is an approval cancellation project list screen 254 of FIG.
The configuration is substantially the same as 0, and is different from the screen 2540 in FIG. 52 in that an approval cancellation permission / non-permission column 2581 for checking a management form for performing collective approval cancellation is added to the leftmost column. Only.

[0420] Then, in a state where the respective check boxes in the approval cancellation permission / non-permission column 2581 are checked, the "approval cancellation" button 2852 provided at the bottom of the collective approval cancellation list screen 2580 is clicked. The approval cancellation of the management form is performed in a lump, and the approval cancellation information is transmitted to the project management server 2110, received by the approval information receiving unit 2114, and stored in the approval information storage unit 2133.

Steps S2002 to S20 described above
After completion of each process of step 06, or when these processes are in the middle of the process, the system-related information browsing target (here, the representative officer such as the president or vice president) is
The computer 2250 operated by itself is made to function as the browsing terminal device 2070, and the system-related information related to project management is browsed (step S20 in FIG. 38).
07).

That is, the menu screen 2310 shown in FIG.
In, the representative officer, "Monitoring system inquiry"
When the button 2312 is clicked and selected, the selected information is transmitted to the project management server 2110, and the browsing request processing means 2115 transmits an inquiry condition designation screen 2600 as shown in FIG. Is displayed on the screen of the terminal device 2070 for use.
At this time, the system-related information to be browsed by the browsing terminal device 2070 includes tabulated information obtained by tabulation processing by the tabulation processing unit 2112 (for example, a status report such as various graphs and progress display). In addition to the detailed information that requires approval by each approver including a plurality of check-in departments (for example, the contents of each management report, etc.), Detailed information that does not require approval by the user (for example, the content of a status report that has not been tallyed).

[0423] Inquiry condition designation screen 2600 of FIG.
Headquarters name, contract amount, work in process status, progress status,
Input units 2601 and 2602 for inputting and specifying the current gross profit and display order
602, 2603, 2604, 2605 and 2606 are provided.

Then, the inquiry condition designation screen 260 shown in FIG.
0, the representative officer enters each of the input sections 2601-2606.
Enter the conditions to specify the project you want to view, and click the “OK” button 2
When 607 is clicked, the input and designated conditions are transmitted to the project management server 2110, and the browse request processing means 2115 transmits a project list display screen 2620 as shown in FIG. It is displayed on the screen of the terminal device 2070.

The project list display screen 262 shown in FIG.
At 0, a list of projects that match the conditions input and specified on the inquiry condition specification screen 2600 in FIG. 44 is displayed. In the column of each project, the serial number of the searched project, customer name, project code, project name, progress, initial gross margin, current gross margin, development period,
Each display unit 2621, 2622, and 2 displays the contract amount, contract category, credit management, presence / absence of a project plan (for pre-approval), and presence / absence of a project plan (for approval).
623, 2624, 2625, 2626, 2627, 2
628, 2629, 2630, 2631, 2632, 2
633 are provided.

[0426] In the column of each project, the headquarters name,
Each display section 2634, 263 which displays the head of the department in charge and the extension
5, 2636, a combo box 2637 for selecting various detailed screens and the like, and a "status report instruction" button 263
8 and an “unanswered number” button 2639 for displaying an incomplete answer list screen for a question about the project.

Further, a project list display screen 262
0, an “unanswered list” button 2640 for displaying an unfinished answer list screen 2800 (see FIG. 58) for questions about all the searched projects is provided. Also, in the upper right part of the screen 2620, FIG.
A “login screen” button 2641 for returning to the login screen 2300 of FIG.
A “reference condition designation” button 2642 for returning to 00 is provided.

[0428] The project list display screen 2620 transmitted to the general system-related information browsing person other than the representative officer, such as the president or vice president, has a "status report instruction" button 2638 and a "reply "Number of uncompleted" button 2639, and "List of unanswered" button 2
640 is not provided.

The pull-down menu in the combo box 2637 includes a “management form list” selection section for browsing the management form list screen 2650 in FIG. 46, and FIGS. 59 to 66.
Status report screens 2330, 2350, 2370, 23
48, 2390, 2700, 2710, and 2720, a "status report" selection unit for viewing the process information screen 2740 of FIG. 47, and a question mail of FIG. A “Create question mail” selection unit for displaying a creation screen 2760 and a “Progress status” selection unit for displaying a progress status list screen 2780 in FIG. 39 are provided. It should be noted that the project list display screen 2620 transmitted to the general system-related information browsing target other than the representative officer such as the president or the vice president does not have a “create question mail” selection unit.

[0430] Then, when the user clicks and selects the "management form list" selection part in the combo box 2637 of the screen 2620 in Fig. 45, the selected information is transmitted to the project management server 2110, and the browsing request processing means 2115 displays The management form list screen 2650 as shown in FIG. 46 is transmitted to the browsing terminal 2070 and the browsing terminal 20
70 is displayed on the screen.

[0431] The management form list screen 2650 of FIG.
A selected project display column 26 in which information of the project selected to be viewed on the screen 2620 in FIG. 45 is displayed.
51, a management form selection unit 265 for browsing the management form registered for the selected project.
2 are provided.

In the management form selection unit 2652, the forms P1 to P13 submitted by the input operator in each project process
The selection sections 2653 to 2666 for selecting the supervising form are provided. For the proposal process, a “proposal risk summary document (Form P1)” selection unit 2653 is provided, and for the quote / purchase process, a “Request for quote creation (Form P2)”
A selection unit 2654 and a “purchased goods inspection result table (form P7)” selection unit 2655 are provided. For the contract process, a “list of contracts for the project (form P3)” selection unit 2656 and a “contract management form (form P7)” P4) "Selector 265
7 and "Intellectual Property Rights Confirmation Table (for Contract) (Form P11)"
A selection unit 2658 is provided. For the development / management process, the “Development Instruction (Form P6)” selection unit 2
659 and "Problem Report at the time of project promotion (Form P
8) Selection section 2660, "System audit inspection item list (Form P9)" selection section 2661, "System audit inspection sheet (development process) (Form P10)" selection section 2662, and "Intellectual property right confirmation table (Development) (Before starting) (Style P12) "
A selection unit 2663 is provided, and for the accounting procedure step, a “collection and payment plan (form P5)” selection unit 26
64 are provided, and for the overall risk, a “project risk summary (Form P13)” selection unit 2665 and a “supervised form batch inquiry (including form creation progress status)” selection unit 2
666 are provided.

Further, in the upper right part of the screen 2650, a “login screen” button 2667 for returning to the login screen 2300 in FIG. 39 and an inquiry condition designation screen 26 in FIG.
A “reference condition designation” button 2668 for returning to 00,
A “project list” button 2669 for returning to the project list display screen 2620 in FIG. 45 is provided.

Then, the management form list screen 265 shown in FIG.
At 0, for example, when the representative officer selects and clicks on the “Contract Management Form (Form P4)” selecting section 2657,
The selection information is transmitted to the project management server 2110, and the inquiry screen transmission unit with approval information 2115A of the inspection request processing unit 2115 transmits the form P4 inquiry screen 2680 as shown in FIG. It is displayed on the screen of the viewing terminal device 2070.

[0435] The form P4 inquiry screen 2680 of FIG.
Each display section 26 for displaying the names of sales representatives and development personnel
81, 2682, a line manager section 2683 including a line manager name display section and an approval information display section 2683A for displaying the approval status thereof, and a name display section of the approver of the general affairs department and the approval status thereof are displayed. And a general affairs section 2684 including an approval information display section 2684A. In addition, the form P4 inquiry screen 2680 includes an intellectual property section column 2658 including an approver name display section of the intellectual property section and an approval information display section 2685A for displaying the approval status thereof. Approver name display section and approval information display section 26 for displaying the approval status
An audit section column 2686 including the section 86A, a head section name 2687A including a name display section of the head section and an approval information display section 2687A for displaying the approval status thereof.
, A responsible officer column 2688 including a name display section of the responsible officer and an approval information display section 2688A for displaying the approval status thereof, and a progress display section 2689 for displaying the progress of approval. .

At the center of the inquiry screen 2680, there is provided a basic information display section 2690 for displaying a project code, a project name, a department in charge, and the name of the head of the headquarters. Further, below the basic information display section 2690, there is provided a content display section 2691 for displaying the contents input to each management form (here, the contract management form in the form P4), that is, the items to be viewed. .

At the top of the inquiry screen 2680, a combo box 2692 for displaying a pull-down menu for selecting and displaying a management form of another format, and a previous format are displayed (here, from the format P4 to the format P4). A “Previous” button 2693 for changing the display to P3), a “Next” button 2694 for displaying the next style (here, changing the display from style P4 to style P5), FIG.
And a “return to menu” button 2695 for returning to the menu screen 2310 of FIG.

[0438] Then, when the "status report" selection section is clicked and selected in the combo box 2637 of the screen 2620 in Fig. 45, the selected information is transmitted to the project management server 2110, and the browsing request processing means 2115 displays the selected information. A status report screen 233 as shown in FIGS.
0, 2350, 2370, 2380, 2390, 270
0, 2710, and 2720 are transmitted to the viewing terminal device 2070 and displayed on the screen of the viewing terminal device 2070. It should be noted that among the status report screens provided for viewing in this manner, screens 2330, 2350, 2370, 238
Since 0 and 2390 are the same as the status report registration / correction screen used for registration / correction, they are denoted by the same reference numerals.

[0439] A man-hour forecast / result graph screen 2700, which is one of the status report screens shown in Fig. 64, is provided with a basic information display section 2701 for displaying a report date, a customer name, a project code, and a project name. Have been.
Further, below the basic information display portion 2701, the vertical axis represents the man-hours or cumulative man-hours of each month, and the horizontal axis represents the time axis (monthly unit). Is provided with a man-hour forecast / result graph display section 2702 for comparing.

A cost forecast result graph screen 2710 which is one of the status report screens shown in FIG. 65 is provided with a basic information display section 2711 for displaying a report date, a customer name, a project code, and a project name. Have been.
Below the basic information display section 2711, the vertical axis represents the cost or cumulative cost of each month, and the horizontal axis represents the time axis (monthly unit), with the planned and actual cost and cumulative cost of each month. Is provided with a cost forecast / result graph display unit 2712 for comparing.

[0442] A basic information display section 2721 for displaying a report date, a customer name, a project code, and a project name is displayed on a work completion cumulative total result graph screen 2720 which is one of the status report screens shown in FIG. Is provided. Further, below the basic information display portion 2721, the total work completion is calculated by comparing the total work schedule with the actual work, with the vertical axis representing the total work total and the horizontal axis representing the time axis (monthly unit). A graph display section 2722 is provided.

[0442] Also, when the "information by process" selection section is clicked and selected in the combo box 2637 on the screen 2620 in Fig. 45, the selected information is displayed in the project management server 2
110, and by the browsing request processing means 2115,
A process-specific information screen 2740 as shown in FIG. 47 is transmitted to the viewing terminal device 2070 and displayed on the screen of the viewing terminal device 2070.

A selected project display field 274 in which information of the project selected to be viewed on the screen 2620 of FIG.
1 and a progress display section 2742 for displaying the progress of each step of the selected project.

[0444] The progress display section 2742 divides the project into, for example, proposal, estimate, contract, development, acceptance, billing, purchasing, and risk analysis steps, and displays the progress of each step.
"◎: Move forward", "○: On schedule", "△: Delay (with recovery expected)", "×: Delay (without recovery expected)", "-:
Not applicable ". Also, the in-process status is indicated by color coding. These in-process status and progress status are based on information input to the in-process status input column 2352 and the progress status input column 2353 of the project individual process management table input screen 2350 in FIG.

[0445] In the upper right part of the screen 2740, FIG.
A “login screen” button 2743 for returning to the login screen 2300 of FIG.
"Reference condition designation" button 2744 for returning to 00,
A “project list” button 2745 for returning to the project list display screen 2620 in FIG. 45 is provided.

[0446] Furthermore, when the "Create question mail" selection section is clicked and selected in the combo box 2637 of the screen 2620 in Fig. 45, the selected information is transmitted to the project management server 2110, and the browsing request processing means 2115 displays the selected information. A question mail creation screen 2760 which is a question input screen as shown in FIG. 48 is transmitted to the browsing terminal 2070 and displayed on the screen of the browsing terminal 2070.

A question mail creation screen 2760 shown in FIG. 48 includes a selected project display column 2761 for displaying information of a project selected to be browsed on the screen 2620 in FIG. A question selecting section 2762 is provided for selecting the content to be asked from among a plurality of registered question contents. It should be noted that, instead of or together with the installation of the question selection unit 2762, any question content may be input as text.

[0448] Also, in the upper right part of the screen 2760, FIG.
A "login screen" button 2763 for returning to the login screen 2300 of FIG. 9 and the query condition designation screen 26 of FIG.
A "reference condition designation" button 2764 for returning to 00,
A “project list” button 2765 for returning to the project list display screen 2620 in FIG. 45 is provided.

[0449] Further, the screen 2760 includes a question selecting section 2
An "inquiry item edit" button 2766 for editing the contents of each question displayed as a selection target in 762 is provided.

Then, the question mail creation screen 27 shown in FIG.
At 60, when the representative officer clicks a “question mail transmission” button 2767 provided at the bottom of the screen 2760 in a state where the check boxes of the respective steps in the question selection section 2762 are checked. Means 2
At 071, the contents of the question are transmitted to the project management server 2110, received by the question history management means 2117 and stored in the question history storage means 2135, and a question mail is transmitted to the question respondent. When a plurality of items (question contents) are checked, a question mail is transmitted for each item.

When the “progress” selection section is clicked and selected in the combo box 2637 of the screen 2620 in FIG. 45, the selected information is displayed in the project management server 21.
The progress status list screen 2780 shown in FIG. 39 for displaying a list of the progress status of various items for the project by the browse request processing means 2115 and the progress status shown in FIG. The status inquiry screen 2790 is transmitted to the viewing terminal 2070 and displayed on the screen of the viewing terminal 2070.

[0452] On the screen 2620 in FIG.
When the "status report instruction" button 2638 is clicked, the instruction information is transmitted by e-mail or the like to the registered status reporter who is in a position to report the status by the call information transmitting means 2072. This status report instruction will be issued to the representative officer or by telephone,
It instructs the situation reporter to report the situation to the CEO on the project.

[0453] Then, on the screen 2620 in Fig. 45,
When the “number of incomplete answers” button 2639 or the “incomplete answer list” button 2640 is clicked, the request signal is transmitted to the project management server 2110, and the question history management unit 2117 uses the incomplete answer list as shown in FIG. Screen 2800 is transmitted to viewing terminal device 2070 and displayed on the screen of viewing terminal device 2070.

[0454] In the unanswered list screen 2800 shown in FIG.
An answered check box 2801 is provided in the leftmost column for checking when the representative officer who has logged in confirms the previous answer by the question respondent to his own question.

[0455] In addition, the incomplete answer list screen 2800 includes display fields 2802, 2803, 2804, and 2400 for displaying the inquiry date and time, project code, project name, customer name, headquarters, responsible manager, and inquiry items for each question. 28
05, 2806, 2807, and 2808 are provided.

[0456] Then, the incomplete response list screen 280 shown in FIG.
0, the representative officer checks each check box in the answered check box 2801, and
"Update to answered" button 28 provided at the bottom of 800
When 09 is clicked, information indicating that the checked question has been answered is transmitted to the project management server 2110, and is stored in the question history storage means 2135 by the question history management means 2117 as an unanswered state. Information is updated to answered. When a “return” button 2810 provided at the bottom of the screen 2800 is clicked, the project list display screen 2 shown in FIG.
Return to 620.

Finally, the programs operating on the input work terminal device 2050, the approval terminal device 2060, the browsing terminal device 2070, and the tallying processing device 2100 are appropriately terminated, or these devices 2050, 2060, 20
The monitoring of the project supervision by the project supervision monitoring system 2000 is completed by, for example, appropriately turning off the power of the computers 70 and 2100 (step S2008 in FIG. 38).

According to the second embodiment, in addition to the effects obtained in the first embodiment, the following effects can be obtained. That is, the aggregation processing device 2100
Approval screen transmitting means 2113, approval information receiving means 211
4. Since the approval information storage means 2133 is provided, responsibilities can be shared between an input operator who inputs detailed information and a plurality of check units, and proper project promotion can be achieved.

The approval screen 2520 shown in FIG. 51 transmitted by the approval screen transmitting means 2113 is provided with an approval information display section 2523A for displaying the approval information of another approver stored in the approval information storage means 2133. Therefore, each approver who is logged in can perform his / her own approval work while confirming the approval information of another approver, and thus can perform more careful and appropriate approval work.

Further, since the tallying processing device 2100 is provided with the inquiry information transmitting unit 2115A with the approval information, it includes the approval information display unit 2683A for displaying the approval information stored in the approval information storage unit 2133 and the like in FIG. The inquiry screen 2680 can be transmitted to the viewing terminal device 2070. For this reason, since the system-related information browsing target can check the approval status of the detailed information being viewed, it is possible to more accurately grasp the status of the project being viewed. .

[0461] Since the tallying processor 2100 includes the project list screen transmission means 2116 waiting for approval, each approver who is logged in can accurately and promptly grasp the detailed information of the project to be approved. As a result, delays in approval work can be prevented beforehand, and the project can be promoted more smoothly.

The approval screen transmitting means 2113 operates the approval terminal device 2060 operated by the approver belonging to the next hierarchy if all the approvals by the approver belonging to the previous hierarchy are not completed.
Since a function of not transmitting the approval screen 2520 shown in FIG. 51 is provided, it is possible to prevent the approval work from being performed in an incorrect order beforehand, so that the approval procedure can be optimized. In addition, since each approver does not receive the approval screen 2520 on its own approval terminal device 2060 for a project that has not yet been placed in its own approval stage, there is no need to make an extra judgment. Approval work can be performed smoothly.

Furthermore, the approval waiting project list screen transmitting means 2116 has a function of not displaying a project whose approval by an approver belonging to the previous hierarchy has not been completely completed on the approval waiting project list screen 2500 in FIG. For the same reason as above, appropriate approval procedures and smooth approval work can be achieved.

The question input screen 2760 shown in FIG. 48, which is a question input screen, is provided with a question selection section 2762 for selecting a question content from a plurality of items prepared in advance. This can reduce the trouble of the information browsing target, and is particularly effective when the browsing target is a busy person such as a representative officer.

[0466] The question history management means 2117 is provided by
The terminal device 207 for browsing the incomplete answer list screen 2800 of FIG.
Since the system-related information browsing person who asked a question has a function to send to
Since it is possible to check which of the answers has not been obtained or which of the answers has not been viewed or accepted, it is possible to reduce the trouble of grasping the situation of the system related information viewing target. For this reason, it is particularly useful for a busy person such as a representative officer or a person involved in many projects, and can prevent double questions. Furthermore, it is also possible to perform a prompting process for an answer to the question answerer.

Further, the project status display screen 2620 shown in FIG. 45 is provided with a “status report instruction” button 2638, which is a status report instruction section, so that the trouble of grasping the status of the system-related information browsing target can be reduced. In addition, since the situation reporter can respond quickly, the project can be promoted smoothly.

[Third Embodiment] FIG. 67 shows the overall configuration of a trouble count management monitoring system 3000 which is a system-related information monitoring device according to a third embodiment of the present invention. 68 to 73 show screen examples of the system 3000.

In FIG. 67, a network 3001 shown in the center of the figure includes a trouble management server 3110 for performing various processes related to trouble count management, an authentication server 3120 for performing various authentication processes, and an input operator. An input work terminal device 3050 operated by a person in charge of a certain trouble occurrence site, a browsing terminal device 3070 operated by an officer who is a system-related information browsing target, and an auditor who is a system-related information browsing target. A browsing terminal device 3071, a browsing terminal device 3072 operated by a general person who is a system-related information browsing target, and a registered specific browsing target among system-related information browsing targets (for example, a representative officer or the like) ) Operated by the portable browsing terminal 3073 and the registered external browsing pair of the system-related information browsing target. Person (for example, Press Club, Stock Exchange, the Securities Dealers Association, etc.) View terminal to operation of the device 3074
And a trouble management terminal 3080 operated by a trouble management department (for example, an audit department).

Also, the trouble management server 3110 has:
A trouble management database 3130 for storing and saving various data used for trouble count management is connected to the authentication server 3120, and an authentication database 3140 serving as authentication information storage means for storing authentication information necessary for authentication processing.
Is connected. Then, these trouble management server 3110 and trouble management database 3130,
And authentication server 3120 and authentication database 3
The tabulation processing unit 140 constitutes a tabulation processing device 3100 that performs tabulation processing of detailed information related to trouble count management.

[0470] The network 3001 is mainly composed of the Internet or an intranet, but is not limited to this. For example, a LAN, a MAN,
A wired network such as a WAN or an extranet, or a wireless communication network, or a combination thereof may be used. Note that the tallying processing device 31
00 and the portable viewing terminal device 3073
A wireless communication network is required.

The input work terminal device 3050, each of the browsing terminal devices 3070, 3071, 3072, 3074, and the trouble management terminal device 3080 are constituted by, for example, a personal computer or the like. A WWW browser such as (each trademark) is installed. In addition, the portable viewing terminal device 3073 is configured by, for example, a mobile phone, a PDA, or the like, and is equipped with a simple browser.

[0472] The input work terminal device 3050 is connected to the first terminal.
Similar to the input work terminal device 50 of the embodiment, the input work is a terminal device in which an input work of inputting detailed information related to trouble count management.

Each of the viewing terminal devices 3070 to 3074
Like the browsing terminal device 70 of the first embodiment, this is a terminal device for browsing system-related information. However, the browsing terminal devices 3073 and 3074 operated by a specific browsing target person or an external browsing target person are described. In addition, not only browsing is performed by an active request of the system-related information browsing target person, but also browsing of information transmitted from the tallying processing device 3100 without waiting for a browsing request.

[0474] The trouble management terminal device 3080 allows a person belonging to a trouble management department such as an auditing department to send trouble occurrence information to the browsing terminal devices 3073 and 3074 operated by the specific browsing target person or the external browsing target person. Is a terminal device that performs an operation of transmitting a message. The person who can perform this transmission operation is a person who has been given transmission authority and is registered in advance in the authentication database 3140, and the authentication processing is performed by the authentication processing means 3121 of the authentication server 3120.

The trouble management server 3110 has at least the function of a WWW server, and
, Aggregation processing means 3112, and browsing request processing means 311
3, a mobile transmission unit 3114, an external announcement transmission unit 3115, a question history management unit 3116, and a report creation processing unit 3117.

[0476] Of these, registration processing means 3111, totalization processing means 3112, browsing request processing means 3113, question history management means 3116, and report creation processing means 3117
Are the registration processing means 252 of the first embodiment, respectively.
A, aggregation processing means 252B, browsing request processing means 252
C, question history management means 252D, report preparation processing means 2
Same as 52E.

[0477] The mobile transmission means 3114 transmits the system-related information to the portable browsing terminal 3073 operated by the registered specific browsing target person without waiting for a browsing request from the specific browsing target person. The processing for transmitting trouble occurrence information to the mobile terminal is performed.

[0478] The external announcement transmitting unit 3115 sends the trouble to the browsing terminal 3074 operated by the registered external browsing target among the system-related information browsing target without waiting for the browsing request from the external browsing target. A process for transmitting the occurrence information is performed.

[0479] The trouble management database 3130 includes an input form storage means 3131, a trouble management information storage means 3132 which is a detailed information storage means, a tally result storage means 3133, and a question history storage means 3134. Each of these storage means 3131, 3132, 313
3 and 3134 respectively correspond to the corresponding storage means 271, 272 (272C), 273, 27 of the first embodiment.
Same as 5.

The authentication server 3120 performs substantially the same processing as the authentication server 24 of the first embodiment. The authentication server 3120 performs the same processing as the authentication processing unit 24A of the first embodiment. It is comprised including. The authentication processing unit 24A of the first embodiment performs an authentication process of a requester of the detailed information input work by the input work terminal device 50 and a requester of the system related information browsing by the browsing terminal device 70. On the other hand, the authentication processing unit 3121 of the third embodiment includes
In addition to performing the authentication processing of the requester of the input operation of the detailed information by 050 and the requester of the browsing of the system related information by the browsing terminal devices 3070 to 3074, the authentication processing of the person performing the transmitting work by the trouble management terminal device 3080 Also do.

The authentication database 3140 stores authentication information necessary for the authentication processing by the authentication processing unit 3121 as in the case of the authentication database 26 of the first embodiment. That is, requester identification information (for example, user I
D and password, etc.) and the type of request that can be authenticated to the requester (for example, whether it is an input form request, a mobile transmission request, a transmission request for external presentation, or a browsing request, or which input form request And what browsing request is made) are stored in association with each other as authentication information.

The means 3111 to 117 of the trouble management server 3110 and the authentication processing means 3121 of the authentication server 3120 are provided by the computer itself (not only a personal computer but also a higher model thereof) constituting the totalization processing device 3100. And a central processing unit (CPU) provided therein, and one or a plurality of programs defining the operation procedure of the CPU.

Also, the trouble management database 3130
The authentication database 3140 is preferably implemented by, for example, a hard disk. However, as long as there is no problem in storage capacity, access speed, and the like, for example, RO
M, EEPROM, flash memory, RAM, M
O, CD-ROM, CD-R, CD-RW, DVD-R
An OM, a DVD-RAM, an FD, a magnetic tape, or a combination thereof may be employed.

In the third embodiment, as described below, the trouble count management and monitoring system 3
000 is used to monitor trouble count management.

First, the input operator at the trouble occurrence site inputs detailed information on the trouble that has occurred at the input work terminal device 3050 using the input form. Then, this input information is transmitted to the tallying processing device 3100 and stored in the trouble management information storage unit 3132, and the tallying information obtained by the tallying process by the tallying unit 3112 is appropriately stored in the tallying result storage unit 3133. You.

Subsequently, when browsing information relating to the generated system trouble, the system-related information browsing target receives a menu screen 3300 as shown in FIG. It is displayed on the screen of the devices 3070 to 3074.

[0487] A menu start button 3301 used by officers for browsing and a start button 3302 for auditors used by auditors for browsing are displayed on the menu screen 3300 shown in FIG.
And a general start button 3303 used by a general person who is not an officer or an auditor for browsing, and a person who belongs to a department performing trouble management is a specific browsing target person (for example, a representative officer or the like)
A mobile transmission button 3304 used when performing mobile transmission to a user, and a person belonging to a department that performs trouble management performs external announcement transmission to an external viewing target (for example, a press club, a stock exchange, a securities association, etc.). A transmission button 3305 for external announcement used at this time is provided.

In the menu screen 3300 shown in FIG.
When an officer, a corporate auditor, and a general person (general employee) click the executive start button 3301, the corporate auditor start button 3302, and the general start button 3303, transmission / reception with the trouble management server 3110 is performed. Then, on the screen of each of the browsing terminal devices 3070 to 3072, FIG.
Is displayed as shown in FIG.

A login screen 3320 shown in FIG. 69 includes an input section 33 for inputting the ID and password of the terminal operator.
21, 3322 are provided. ID input unit 3321
In the case of an ordinary person, enter the employee number, for example,
In the case of officers and corporate auditors, a pull-down menu is used to select and enter their name.

[0490] Each of the input sections 3321 and 3322 has I
When the "login" button 3323 provided at the bottom of the screen 3320 is clicked with the D and the password input, the input identification information is transmitted to the trouble management server 3110 via the authentication server 3120, and the browsing request processing means With reference to 3113, an inquiry condition designation screen 3340 as shown in FIG.
72 and each of the browsing terminal devices 3070 to 3072
Will be displayed on the screen.

[0490] Inquiry condition designation screen 3340 of FIG.
A date input unit 3341 for inputting a date, and a number of days input unit 3 for designating how many days before the trouble information including the date input to the date input unit 3341 is to be viewed.
342 and a department for selecting and specifying whether the trouble information to be browsed is a trouble relating to all headquarters (in the illustrated example, all of AA headquarters, BB headquarters, CC headquarters, and DD headquarters) or a trouble relating to any headquarters. Input unit 33
43, a section input unit 33 for selecting and specifying whether to browse all troubles or only serious troubles
44 are provided. When the input to the date input unit 3341 is omitted, the current day is automatically specified,
When the input to the number-of-days input unit 3342 is omitted, for example, two days (the specified date and the day before) are automatically specified.

[0492] Then, when the "next page" button 3345 provided at the lower part of the screen 3340 is clicked in a state where the input has been made to the input sections 3341 to 3344, transmission and reception with the trouble management server 3110 are performed. After
An occurrence trouble list screen 3360 as shown in FIG. 71 is displayed on the screen of each of the browsing terminal devices 3070 to 3072. Further, when a “return to menu” button 3346 provided at the bottom of the screen 3340 is clicked, FIG.
Returns to the menu screen 3300.

[0493] The trouble list screen 3360 shown in FIG. 71 includes a trouble contents display column 3361 for displaying trouble contents for troubles that match the conditions specified on the inquiry condition specification screen 3340 in FIG. 70, and a question mail concerning the trouble contents. A mail column 3362 for checking and selecting a trouble to be transmitted, and a detail column 3363 for checking and selecting a trouble to view detailed information on the contents of the trouble are provided. On the generated trouble list screen 3360, each trouble is displayed from the top in the order of occurrence date and time.

[0494] Then, in a state where each check box of the mail box 3362 is checked, a "mail transmission" button 3364 provided below the mail box 3362 is clicked. A question email is sent. In the mail column 3362,
When a plurality of check boxes are checked, a plurality of question mails are sent. Note that the mail field 3362 and the “send mail” button 3364 are not displayed on the screen of the viewing terminal device 3072 operated by a general person.

[0495] In the state where one of the check boxes in the detail column 3363 is checked, the detail column 3363 is checked.
Clicking a “Details screen” button 3365 provided below displays and transmits / receives data to / from the trouble management server 3110, and then reads the browsing terminal devices 3070 to 307.
A trouble detail screen 3380 as shown in FIG. 72 is displayed on the screen 2.

[0496] Further, when a "to next page" button 3366 provided at the bottom of screen 3360 is clicked, a list of each trouble prepared on the next page is displayed. Clicking a "return to menu" button 3367 provided at the bottom of the screen 3360 returns to the menu screen 3300 in FIG.

[0497] Then, the trouble details screen 338 in FIG.
In 0, for example, the date of input (report), input user name, input user ID, subject, system name, department in charge, customer name, latest update date calculated from trouble occurrence date, update person and ID , Date and time of occurrence, date and time of recovery, time required for recovery, number of people required for recovery, cost required for recovery, details of trouble (including trouble type), cause, trouble response, customer impact, damage to our company, etc. Are displayed. Also, the trouble details screen 338
0 is displayed at the bottom of FIG.
A "return" button 3381 for returning to.

Next, when trouble occurrence information is transmitted by mobile to a portable browsing terminal device 3073 operated by a specific browsing target person such as a representative officer, it belongs to a trouble management department such as an auditing department. The user receives the menu screen 3300 shown in FIG. 68 from the trouble management server 3110 and displays the menu screen 3300 on the screen of the trouble management terminal device 3080 operated by the user.

Then, on the menu screen 3300 shown in FIG. 68, when a person belonging to the department performing trouble management clicks the mobile transmission button 3304, transmission and reception with the trouble management server 3110 are performed, and then the trouble management terminal A login screen 3320 shown in FIG. 69 is displayed on the screen of the device 3080.

Further, on the login screen 3320 shown in FIG. 69, when a person belonging to the department performing the trouble management clicks the “login” button 3323 while inputting the ID and the password into the input sections 3321 and 3322, the input is performed. The identification information is transmitted to the trouble management server 3110 via the authentication server 3120, and the mobile transmission unit 3114 transmits the inquiry condition designation screen 334 in FIG.
0 is transmitted to the trouble management terminal device 3080 and displayed on the screen of the trouble management terminal device 3080.

Subsequently, an inquiry condition designation screen 334 shown in FIG. 70 is displayed.
0, a person belonging to the department that performs the trouble management performs input to each of the input units 3341 to 3344, and
Clicking the “Next page” button 3345 causes transmission and reception to and from the trouble management server 3110.
On the screen of the trouble management terminal device 3080, a mobile transmission candidate trouble list screen 3400 as shown in FIG. 73 is displayed.
Is displayed.

A mobile transmission candidate trouble list screen 3400 shown in FIG. 73 includes a trouble content display field 3401 for displaying trouble contents for troubles which match the conditions specified on the inquiry condition specification screen 3340 shown in FIG. A transmission column 3402 for checking a trouble to be performed and selecting the trouble is provided. On the mobile transmission candidate trouble list screen 3400, each trouble is displayed from the top in the order of occurrence date and time.

[0503] Then, when the "Send" button 3403 provided below the transmission column 3402 is clicked while each check box in the transmission column 3402 is checked, the transmission request signal is transmitted to the trouble management server 3110. Then, the mobile transmission unit 3114 transmits the trouble occurrence information to the portable browsing terminal device 3073 operated by all the registered specific browsing target persons for the checked trouble. Transmission column 3
When a plurality of check boxes are checked in 402, trouble occurrence information is transmitted to the portable browsing terminal device 3073 operated by all registered specific browsing targets for each of the plurality of troubles. You.

[0504] Further, when a "to next page" button 3404 provided at the bottom of screen 3400 is clicked, a list of mobile transmission candidate troubles prepared for the next page is displayed. When a “return to menu” button 3405 provided at the bottom of the screen 3400 is clicked,
It returns to the menu screen 3300 of FIG.

[0505] Thereafter, each specific browsing target person receives the trouble occurrence information transmitted by the mobile transmitting means 3114 at his or her portable browsing terminal device 3073, and confirms the content.

Next, when transmitting trouble occurrence information to the browsing terminal device 3074 operated by an external browsing target such as a press club, a stock exchange, or a securities business association, trouble management by an audit department or the like is performed. The person who belongs to the department that performs the operation is notified from the trouble management server 3110 by the menu screen 3 shown in FIG.
300 is displayed and displayed on the screen of the trouble management terminal 3080 operated by itself.

Then, on the menu screen 3300 in FIG. 68, the person belonging to the department performing the trouble management clicks the external announcement transmission button 3305, and thereafter performs the same procedure as in the mobile transmission to the specific browsing target person. 69, a login screen 3320 in FIG. 69, an inquiry condition designation screen 3340 in FIG.
A transmission candidate trouble list screen for external announcement corresponding to the mobile transmission candidate trouble list screen 3400 in FIG. 73 is displayed, and input processing is performed on each screen. Then, the external announcement transmitting unit 3115 transmits the trouble occurrence information to each of the browsing terminal devices 3074 operated by all registered external browsing targets.

[0508] Thereafter, each external browsing target person receives the trouble occurrence information transmitted by the external announcement transmitting means 3115 at his / her own browsing terminal device 3074, and confirms the content.

According to the third embodiment, the following effects can be obtained in addition to the effects obtained in the first embodiment. That is, the aggregation processing device 3100
Since the mobile transmission unit 3114 is provided, trouble occurrence information can be transmitted by mobile to a specific viewing target person such as a representative officer without waiting for a browsing request. For this reason, the specific browsing target person can grasp the trouble occurrence information at an early stage, and can take prompt measures.

[0510] Further, since the tallying processing device 3100 includes the external announcement transmitting means 3115, troubles can be caused without waiting for a browsing request to an external browsing target such as a press club, a stock exchange or a securities association. Occurrence information can be transmitted. Therefore, the trouble occurrence information is disclosed at an early stage, so that an unexpected situation due to a delay in information transmission can be avoided beforehand.

[Modifications] [0511] The present invention is not limited to the above-described embodiments, and includes modifications and the like within a range that can achieve the object of the present invention.

That is, in the first embodiment, the input work terminal device 50 and the browsing terminal device 70 are
The audit department server 25 of the tabulation processing device 60 was equipped with a W browser, and had the function of a WWW server. However, the input work terminal device, the browsing terminal device, and the tabulation processing device of the present invention have such functions. The present invention is not limited to the configuration having the Web function, but may be configured to operate by dedicated programs. The same applies to the second and third embodiments.

[0513] In the third embodiment, the trouble count management and monitoring system 3000 has a mobile transmission function.
It may be provided in another system-related information monitoring device, for example, a development management monitoring system, an operation management monitoring system, a project management monitoring system, or a monitoring system combining these.

[0514]

As described above, according to the present invention, after the detailed information sequentially input by the input operator is automatically tabulated by the tabulation unit, the tabulated information is stored by the tabulation result storage unit. Therefore, when there is a browsing request from the system-related information browsing target, the system-related information including the tally information stored in the tally result storage unit is transmitted to the browsing terminal device via the network, Since the information-viewing target can be viewed, the information on system-related tasks can be managed centrally, and the system-related information viewing target can make comprehensive judgments on the system and related tasks. is there.

[Brief description of the drawings]

FIG. 1 is a system configuration diagram of a system-related information monitoring device according to a first embodiment of the present invention.

FIG. 2 is a diagram functionally expressing the system configuration of the system-related information monitoring apparatus according to the first embodiment.

FIG. 3 is a detailed configuration diagram of an audit department database group configuring the system-related information monitoring device of the first embodiment.

FIG. 4 is an explanatory diagram showing, in a flowchart, a flow of processing from input of detailed information to registration in the first embodiment;

FIG. 5 is a diagram illustrating a first example of the process flow of FIG. 4 according to the first embodiment;
The figure which shows the example of a screen of FIG.

FIG. 6 illustrates a second example of the processing flow of FIG. 4 according to the first embodiment.
The figure which shows the example of a screen of FIG.

FIG. 7 illustrates a third example of the processing flow of FIG. 4 according to the first embodiment.
The figure which shows the example of a screen of FIG.

FIG. 8 illustrates a fourth example of the process flow of FIG. 4 of the first embodiment.
The figure which shows the example of a screen of FIG.

FIG. 9 illustrates a fifth example of the process flow of FIG. 4 of the first embodiment.
The figure which shows the example of a screen of FIG.

FIG. 10 is an exemplary view showing a sixth screen example in the processing flow of FIG. 4 in the first embodiment;

FIG. 11 is an exemplary diagram showing a seventh screen example in the processing flow of FIG. 4 of the first embodiment;

FIG. 12 is a view showing an eighth screen example in the processing flow of FIG. 4 of the first embodiment.

FIG. 13 is an exemplary view showing a ninth screen example in the processing flow of FIG. 4 of the first embodiment;

FIG. 14 is an exemplary diagram showing a tenth screen example in the flow of the process in FIG. 4 according to the first embodiment;

FIG. 15 is an explanatory diagram illustrating, in a flowchart, a flow of a detailed information tallying process performed by the tallying device according to the first embodiment;

FIG. 16 is an explanatory diagram showing, in a flowchart, a flow of processing when browsing system-related information with the browsing terminal device of the first embodiment.

FIG. 17 is an exemplary view showing a first screen example in the processing flow of FIG. 16 according to the first embodiment;

FIG. 18 is a view showing an example of a second screen in the processing flow of FIG. 16 of the first embodiment.

FIG. 19 is an exemplary view showing a third screen example in the processing flow of FIG. 16 of the first embodiment;

FIG. 20 is an exemplary diagram illustrating a fourth screen example in the process flow of FIG. 16 according to the first embodiment;

FIG. 21 is an exemplary view showing a fifth screen example in the processing flow of FIG. 16 in the first embodiment;

FIG. 22 is a view showing a sixth screen example in the processing flow of FIG. 16 of the first embodiment.

FIG. 23 is an exemplary view showing a seventh screen example in the flow of the process in FIG. 16 of the first embodiment;

FIG. 24 is a view showing an eighth screen example in the processing flow of FIG. 16 of the first embodiment.

FIG. 25 is an exemplary view showing a ninth screen example in the flow of the process in FIG. 16 according to the first embodiment;

FIG. 26 is a view showing a tenth screen example in the processing flow of FIG. 16 of the first embodiment.

FIG. 27 is a diagram showing an example of an eleventh screen in the processing flow of FIG. 16 according to the first embodiment.

FIG. 28 is a view showing an example of a twelfth screen in the processing flow of FIG. 16 according to the first embodiment.

FIG. 29 is a view showing an example of a thirteenth screen in the processing flow of FIG. 16 according to the first embodiment.

FIG. 30 is an exemplary view showing a fourteenth screen example in the process flow of FIG. 16 of the first embodiment;

FIG. 31 is a view showing an example of a fifteenth screen in the processing flow of FIG. 16 according to the first embodiment;

FIG. 32 is an exemplary view showing a sixteenth screen example in the process flow of FIG. 16 of the first embodiment;

FIG. 33 is a view showing an example of a seventeenth screen in the processing flow of FIG. 16 according to the first embodiment.

FIG. 34 is a view showing an eighteenth screen example in the processing flow of FIG. 16 of the first embodiment.

FIG. 35 is an exemplary view showing a nineteenth screen example in the processing flow of FIG. 16 in the first embodiment;

FIG. 36 is a system configuration diagram of a project management monitoring system which is a system-related information monitoring device according to a second embodiment of the present invention.

FIG. 37 is a diagram functionally expressing the system configuration of the project management monitoring system of the second embodiment.

FIG. 38 is an explanatory diagram showing, in a flowchart, a flow of processing performed using the project management monitoring system of the second embodiment.

FIG. 39 is an explanatory diagram of a screen transition accompanying processing performed using the project management monitoring system of the second embodiment.

FIG. 40 is a view showing a first screen example of the system according to the second embodiment;

FIG. 41 is an exemplary view showing a second screen example of the system according to the second embodiment;

FIG. 42 is a view showing a third screen example of the system according to the second embodiment;

FIG. 43 is a view showing a fourth screen example of the system according to the second embodiment;

FIG. 44 is a view showing a fifth screen example of the system according to the second embodiment;

FIG. 45 is a view showing a sixth screen example of the system according to the second embodiment;

FIG. 46 is a view showing a seventh screen example of the system according to the second embodiment;

FIG. 47 is a view showing an eighth screen example of the system according to the second embodiment;

FIG. 48 is an exemplary view showing a ninth screen example of the system according to the second embodiment;

FIG. 49 is an exemplary view showing a tenth screen example of the system according to the second embodiment;

FIG. 50 is an exemplary view showing an eleventh screen example of the system according to the second embodiment;

FIG. 51 is an exemplary view showing a twelfth screen example of the system according to the second embodiment;

FIG. 52 is an exemplary view showing a thirteenth screen example of the system according to the second embodiment;

FIG. 53 is an exemplary view showing a fourteenth screen example of the system according to the second embodiment;

FIG. 54 is an exemplary view showing a fifteenth screen example of the system according to the second embodiment;

FIG. 55 is an exemplary view showing a sixteenth screen example of the system according to the second embodiment;

FIG. 56 is an exemplary view showing a seventeenth screen example of the system according to the second embodiment;

FIG. 57 is an exemplary view showing an example of an eighteenth screen of the system according to the second embodiment;

FIG. 58 is an exemplary view showing a nineteenth screen example of the system according to the second embodiment;

FIG. 59 is an exemplary view showing a twentieth screen example of the system according to the second embodiment;

FIG. 60 is an exemplary view showing a 21st screen example of the system according to the second embodiment;

FIG. 61 is an exemplary view showing a 22nd screen example of the system according to the second embodiment;

FIG. 62 is an exemplary view showing a twenty-third screen example of the system according to the second embodiment;

FIG. 63 is an exemplary view showing a 24th screen example of the system in the second embodiment;

FIG. 64 is an exemplary view showing a 25th screen example of the system according to the second embodiment;

FIG. 65 is an exemplary view showing a 26th screen example of the system in the second embodiment;

FIG. 66 is an exemplary view showing a twenty-seventh screen example of the system according to the second embodiment;

FIG. 67 is a system configuration diagram of a trouble count management monitoring system that is a system-related information monitoring device according to a third embodiment of the present invention.

FIG. 68 is a view showing an example of a first screen of the system according to the third embodiment.

FIG. 69 is a view showing a second screen example of the system according to the third embodiment;

FIG. 70 is an exemplary view showing a third screen example of the system according to the third embodiment;

FIG. 71 is a view showing a fourth screen example of the system according to the third embodiment;

FIG. 72 is an exemplary view showing a fifth screen example of the system according to the third embodiment;

FIG. 73 is a view showing a sixth screen example of the system according to the third embodiment;

[Explanation of symbols]

2, 2001, 3001 Network 10 System-related information monitoring device 24A, 2121, 3121 Authentication processing unit 26, 2140, 3140 Authentication database 50, 2050, 3050 as authentication information storage unit Input work terminal device 51 Input terminal input device 52 Input Terminal Processing Means 53 Input Terminal Display Means 60, 2100, 3100 Tabulation Processing Devices 70, 2070, 3070 to 3074 Browsing Terminal Device 71 Browsing Terminal Input Means 72 Browsing Terminal Processing Means 72A, 2071 Question Processing Means 73 Browsing terminal display means 82A, 252E, 2118, 3117 Report creation processing means 252B, 2112, 3112 Tabulation processing means 252C, 2115, 3113 Browsing request processing means 252D, 2117, 3116 Question history management means 2 1 Input form database 272 as an input form storage means Detailed information storage means 272A Development management information storage means 272A2 Development schedule management information storage means 272A3 Development performance management information storage means 272B Operation management information storage means 272B2 Operation performance management information storage means 272B3 Operational resource management information storage means 272C Trouble management information storage means 272D Project management information storage means 273 Tallying database 275 which is a tallying result storage means Question history management database which is a question history storage means 276 Input form 334, 344, 376, 397 , 416, 436, 4
77,502,516,549,571,585,60
5 Question Receiving Unit 494 to 498 “Development” button which is a transfer request receiving unit 499 to 501 “Operation” button which is a transfer request receiving unit 565A Character “565” which is a transfer request receiving unit 565B “Transaction request receiving unit” 4. PGM development "2000 Project supervision and monitoring system 2060 which is a system-related information monitoring device 2060 Approval terminal device 2072 Call information transmission means 2113 Approval screen transmission means 2114 Approval information reception means 2115A Inquiry screen transmission means with approval information 2116 Waiting for approval Project list screen transmission means 2131, 3131 Input form storage means 2132 Project management information storage means 2133 as detailed information storage means Approval information storage means 2134, 3133 Total result storage means 2135, 3134 Question history storage means 2500 awaiting approval project list screen 2520 approval screen 2523A, 2525A, 2526A, 2527A, 2
528A, 2683A, 2684A, 2885A, 26
86A, 2687A, 2688A Approval information display section 2524B Approval information input section 2638 "Status report instruction" button which is a status report instruction section 2680 Inquiry screen 2760 Question mail creation screen as question input screen 2762 Question selection section 2800 Incomplete answer list screen 3000 Trouble count management monitoring system as system related information monitoring device 3073 Portable browsing terminal device 3114 Mobile transmission device 3115 External announcement transmission device 3132 Trouble management information storage device as detailed information storage device

 ──────────────────────────────────────────────────続 き Continued on the front page (72) Inventor Mitsuo Sato 15-6 Fuyuki, Koto-ku, Tokyo Daiwa Institute of Research Co., Ltd. (72) Inventor Kiyasu Nakayama 15-6 Fuyuki, Koto-ku, Tokyo Daiwa Research Institute (72) Inventor Yoshiki Ochiai 15-6 Fuyuki, Koto-ku, Tokyo Daiwa Institute of Research, Inc. (72) Inventor Takashi Goi 15-6 Fuyuki, Koto-ku, Tokyo Daiwa Institute of Research, Inc. (72) Inventor Yukihiro Komatsu 15-6 Fuyuki, Koto-ku, Tokyo Daiwa Research Institute F-term (reference) 5B042 HH19 HH38 MC37 NN01 NN21

Claims (41)

[Claims] 1. A tallying device collects and processes detailed information on system-related tasks to be monitored,
A system-related information monitoring method for browsing, using a browsing terminal device, system-related information including the total information obtained by performing the totaling process, wherein the detailed information sequentially input by an input operator is provided by the totalizing device. The detailed information stored in the detailed information storage means, the detailed information stored in the detailed information storage means is automatically tabulated by the tabulation processing means of the tabulation processing device, and the tabulated information obtained by the tabulation processing is obtained. Is stored by the tallying result storage means of the tallying processing device. Subsequently, the system-related information including the tallying information stored in the tallying result storage means is read in response to a browsing request from a system-related information browsing target. After transmitting to the browsing terminal device via a network, the screen is displayed on the browsing terminal device and the system-related information is viewed. System-related information monitoring method characterized by be browsed. 2. The system according to claim 1, wherein the detailed information storage unit includes a development management information storage unit configured to store information related to development management of the system, an operation management information storage unit configured to store information related to operation management of the system, Two or more of a trouble management information storage unit that stores information related to trouble management and a project management information storage unit that stores information related to the system-related project management are included. When related information is displayed on a screen and browsed by the system related information browsing target, the system related information is selected and browsed based on each information stored in the two or more means. The method for monitoring system-related information according to claim 1. 3. The system-related information based on the information stored in the two or more means included in the detailed information storage means is associated with each other by a predetermined system-related information correlation rule. When displaying one of the associated system-related information on the screen by the browsing terminal device, a move request receiving unit for moving to a display screen of the other system-related information is displayed on the screen, When there is an operation on the movement request receiving unit by the related information browsing target, the system automatically moves to the display screen of the other system related information in accordance with the system related information correlation rule, and the system related information browsing target receives the other. 3. The system related information monitoring method according to claim 2, wherein the system related information is browsed. 4. A display screen movement performed when an operation is performed on the movement request receiving unit, by using a display screen of system-related information based on information stored in the trouble management information storage unit. 4. The system-related information monitoring method according to claim 3, further comprising moving the system-related information to a display screen based on information stored in a storage unit or the operation management information storage unit. 5. A display screen movement performed when an operation is performed on the movement request receiving unit, by using a display screen of system-related information based on information stored in the project management information storage unit, by using the development management information. 5. The system related information monitoring method according to claim 3, further comprising moving the system related information to a display screen based on the information stored in the storage unit. 6. The automatic totalizing process of the detailed information by the totaling processing unit is performed by dividing a period, the storing of the total information by the totaling result storing unit is performed for each period of the period, and the browsing is performed. When the system-related information is displayed on a screen by a terminal device and viewed by the system-related information browsing target, the system-related information including the latest total information obtained by performing the totaling process at the immediately preceding break time The system-related information monitoring method according to any one of claims 1 to 5, wherein the system related information is viewed. 7. When there are a plurality of input workers, these input workers include a commissioned agent who has received a request for a task of monitoring system-related tasks from a task client, and 7. The input work coordinator placed at an outsourcing party to which the client outsources at least a part of the system development, the system operation, and the system use is included. System related information monitoring method. 8. The system-related information browsing target person includes:
It is characterized in that it includes a business client, and a business subcontracting agent who receives a request for a business for monitoring system-related operations from the business client and / or a business subcontracting command supervisor who supervises the business consignment agent. Claim 1
7. The method for monitoring system-related information according to any one of 7. 9. A tallying processing device for tallying detailed information related to a system-related task to be monitored, and a browsing terminal device for browsing system-related information including tallying information obtained by tallying processing by the tallying device. A system-related information monitoring device, comprising: a total information processing device, a detailed information storage unit configured to store the detailed information sequentially input by an input operator; and the details stored in the detailed information storage unit. Totaling processing means for automatically totalizing information, totaling result storing means for storing the totaling information obtained by performing totaling processing by the totaling processing means, and including the totaling information stored in the totaling result storing means; Transmitting system-related information to the browsing terminal via a network in response to a browsing request from a system-related information browsing target; A browsing request processing unit, wherein the browsing terminal device is a browsing terminal input unit for inputting a browsing request by the system-related information browsing target, and the system received from the tallying processing device via the network. And a display means for a browsing terminal for displaying related information on a screen. 10. The detailed information storage means includes a development management information storage means for storing information relating to development management of the system, an operation management information storage means for storing information relating to operation management of the system, 2. The system according to claim 1, further comprising at least two of a trouble management information storage unit for storing information related to trouble management and a project management information storage unit for storing information related to the system related project management. 9. The system-related information monitoring device according to item 9. 11. The detailed information storage means includes a development management information storage means for storing information on development management of the system, and the development management information storage means stores information on a development schedule of the system. And a development result management information storage means for storing information on the development results of the system, wherein the system-related information includes the development schedule management information storage means and the development results management information. 11. The system-related information monitoring apparatus according to claim 9, further comprising planned / actual comparison display information indicating a development status based on each information stored in the storage unit. 12. The detailed information storage means includes an operation management information storage means for storing information relating to operation management of the system, and the operation management information storage means stores information relating to operation results of the system. Operation result management information storage means, and operation resource management information storage means for storing information on operation resources of the system, wherein the system-related information includes information stored in the operation result management information storage means. Online operation result display information and batch operation result display information, and CPU usage display information and disk usage display information based on information stored in the operation resource management information storage means. The system-related information monitoring device according to any one of claims 9 to 11. 13. The trouble information storage means includes trouble management information storage means for storing information relating to trouble management of the system, and the system related information includes information stored in the trouble management information storage means. 13. The system-related information monitoring apparatus according to claim 9, further comprising trouble number transition display information based on the information. 14. The detailed information storage means includes a project management information storage means for storing information relating to the system-related project management, and the system-related information includes a project management information storage means for storing the project management information storage means. The project individual process management display information based on the information is included.
13. The system-related information monitoring device according to any one of 13. 15. The system-related information based on the information stored in the two or more units included in the detailed information storage unit is associated with each other by a predetermined system-related information correlation rule, and is associated with each other. On the screen of the browsing terminal display means on which the displayed one of the system related information is displayed, a movement request receiving unit for moving to the display screen of the other system related information is displayed. The system-related information monitoring apparatus according to claim 10, wherein the system is configured to move to a display screen of the other system-related information in accordance with the system-related information correlation rule by an operation performed by the subject on the movement request receiving unit. . 16. The system-related information correlation rule is stored in the development management information storage means when the system-related information based on the information stored in the trouble management information storage means is one of the system-related information. 16. The system according to claim 15, further comprising a correspondence relationship in which the system-related information based on the received information or the system-related information based on the information stored in the operation management information storage unit is the other system-related information. Related information monitoring device. 17. The system related information correlation rule is stored in the development management information storage unit when the system related information based on the information stored in the project management information storage unit is one of the system related information. 17. The system-related information monitoring apparatus according to claim 15, wherein the system-related information monitoring apparatus includes a correspondence relationship in which the system-related information based on the obtained information is set as the other system-related information. 18. A report for creating a report or a document attached thereto based on the detailed information stored in the detailed information storage means and / or the total information stored in the summary result storage means. The system-related information monitoring apparatus according to any one of claims 9 to 17, further comprising a document creation processing unit. 19. The aggregation processing device stores authentication processing means for performing authentication processing of a requester of browsing of the system-related information by the browsing terminal device, and authentication information necessary for authentication processing by the authentication processing means. The authentication information storage means has requester identification information for identifying the requester itself, and a request content type for which authentication is permitted for the requester. The authentication processing means is stored in association with authentication information, wherein the requester is the system-related information browsing target person based on the requester identification information and the request content type sent from the browsing terminal device. The system-related information monitoring device according to any one of claims 9 to 18, wherein a determination is made as to whether or not there is any information. 20. A question accepting unit for accepting a question from the system-related information browsing target is displayed on a screen of the browsing terminal display unit, and the browsing terminal device responds to the question accepting unit. A question processing means for displaying a question input screen on the screen of the browsing terminal display means by one operation and transmitting a question input on the question input screen to a question answerer. Item 20. The system-related information monitoring device according to any one of Items 9 to 19. 21. The tallying processing device receives the question by the system-related information browsing target sent from the browsing terminal device, and answers the question by the question respondent or the system-related information. Question history management means for receiving at least one of the information acknowledgment messages by the information viewing target person, and question history storage means for storing the question and storing at least one of the answer or the acknowledgment message The system-related information monitoring device according to claim 20, wherein: 22. An input work terminal device for inputting the detailed information by the input worker, wherein the totaling processing device comprises:
The input operator has an input form storage unit that stores an input form used when inputting the detailed information. The input operation terminal device and the aggregation processing device are connected via a network, and the input operation A terminal device, an input terminal display means for displaying the input form received from the aggregation processing device via the network on a screen, and an input terminal for inputting the detailed information by the input operator using the input form. Input means, transmits a request signal of the input form to the aggregation processing device via the network, and receives the input form sent from the aggregation processing device in response to the request, and An input terminal processing means for transmitting the input form, for which the detailed information has been input using the input terminal input means, to the aggregation processing device; The system-related information monitoring device according to any one of claims 9 to 21, further comprising a step. 23. A tallying processing device for tallying detailed information relating to a system-related task to be monitored and transmitting system-related information including tallying information obtained by the tallying processing to a viewing terminal device via a network. And a detailed information storage means for storing the detailed information sequentially input by an input operator, and a tally processing means for automatically totaling the detailed information stored in the detailed information storage means,
A totaling result storing means for storing the totaling information obtained by performing the totalizing processing by the totaling processing means; and a system related information including the totaling information stored in the totaling result storing means, from a system related information viewing target person. And a browsing request processing means for transmitting the browsing request to the browsing terminal device via a network in response to the browsing request. 24. A browsing terminal device for browsing system-related information including tabulated information obtained by tabulating detailed information related to system-related tasks to be monitored, wherein the details are sequentially input by an input operator. A browsing terminal input means connected to a tallying processing device for tallying information via a network, and a browsing terminal for inputting a browsing request for the system-related information by a system-related information browsing target; A browsing terminal processing means for transmitting to the processing device and receiving the system-related information sent from the tabulation processing device in response to the request; and displaying the system-related information received via the network on a screen. A browsing terminal device, comprising: a browsing terminal display means for performing browsing. 25. An aggregation processing device that aggregates detailed information on system-related tasks to be monitored,
A program for causing a computer to function as a system-related information monitoring device including a browsing terminal device for browsing system-related information including total information obtained by performing the total processing by the total processing device; A processing device configured to store the detailed information sequentially input by an input operator; a totaling processing unit configured to automatically totalize the detailed information stored in the detailed information storing unit; A totaling result storage unit that stores the totaling information obtained by performing the totaling process, and the system-related information including the totaling information stored in the totaling result storage unit is used in response to a browsing request from a system-related information browsing target. And a browsing request processing means for transmitting to the browsing terminal device via a network in response to the request. The system-related information browsing target includes a browsing terminal input unit for inputting a browsing request, and a browsing terminal display unit for displaying the system-related information received from the tallying processing device via the network on a screen. A program for causing a computer to function as a characteristic system-related information monitoring device. 26. A tallying processing device for tallying detailed information related to a system-related task to be monitored and transmitting system-related information including the tallying information obtained by the tallying processing to a viewing terminal device via a network. A detailed information storage means for storing the detailed information sequentially input by an input operator; and automatically totalizing the detailed information stored in the detailed information storage means. Aggregation processing means;
A totaling result storing means for storing the totaling information obtained by performing the totalizing processing by the totaling processing means; and a system related information including the totaling information stored in the totaling result storing means, from a system related information viewing target person. And a browsing request processing means for transmitting the browsing request to the browsing terminal device via a network in response to the browsing request. 27. A program for causing a computer to function as a browsing terminal device for browsing system-related information including total information obtained by totalizing detailed information relating to system-related tasks to be monitored, and A browsing terminal input means, which is connected via a network to a tallying processing device that tallyes the detailed information sequentially input by an operator, and a browsing terminal input unit that inputs a browsing request for the system-related information, and A browsing terminal processing means for transmitting the browsing request signal to the tallying processing device through the network, and receiving the system-related information sent from the tallying processing device in response to the request; and Display means for a viewing terminal for displaying the received system-related information on a screen. As viewing terminal device according to a program for causing a computer to function. 28. The detailed information storage means is a project management information storage means for storing information related to the system-related project management. The system-related information provided for browsing by the browsing terminal device includes: The detailed information that requires approval by each approver including a plurality of check-in departments is included in addition to the total information obtained by performing the total processing by the total processing device, and the detailed information is input by the input operator. later,
For the input detailed information, an approval screen including an approval information input unit is transmitted to an approval terminal device operated by each approver connected to the network by an approval screen transmitting unit of the aggregation processing device, By the approval information receiving means of the aggregation processing device,
After receiving each piece of approval information input by each of the approvers using the approval screen and sent from the approval terminal device, the received approval information is stored in an approval information storage unit of the aggregation processing device. 2. The method for monitoring system-related information according to claim 1, wherein the information is stored in a storage device. 29. The detailed information storage means is a project management information storage means for storing information related to the system-related project management. The system-related information provided for browsing by the browsing terminal device includes: The detailed information that requires approval by each approver including a plurality of checkpoints is included in addition to the tallying information obtained by tallying processing by the tallying processing device, and the tallying processing device is connected to a network. Approval screen transmitting means for transmitting an approval screen including an approval information input unit to an approval terminal operated by each approver, and an approval screen which is input by each approver using the approval screen and transmitted from the approval terminal. Approval information receiving means for receiving received approval information, and approval information for storing the approval information received by the approval information receiving means. System-related information monitoring apparatus according to claim 9, characterized in that it includes a 憶 means. 30. The approval screen transmitted by the approval screen transmission means, wherein an approval information display unit for displaying the approval information of another approver stored in the approval information storage means is provided. 30. The system-related information monitoring device according to claim 29, wherein: 31. An inquiry screen with approval information transmitting means for transmitting an inquiry screen including an approval information display unit for displaying the approval information stored in the approval information storage means to the browsing terminal device. 31. The system-related information monitoring device according to claim 29, further comprising: 32. The approval processing device, wherein the approver who is currently operating the approval terminal displays an approval waiting project list screen that displays a list of approval waiting projects to be approved at the present time. 32. The system-related information monitoring apparatus according to claim 29, further comprising a project list screen transmission unit for approval waiting to be transmitted to the system. 33. The approver is hierarchized according to the order in which approval is performed, and the approval screen transmission means operates the approver belonging to the next hierarchy unless all the approvals by the approver belonging to the previous hierarchy are completed. 33. The system-related information monitoring apparatus according to claim 29, further comprising a function of not transmitting an approval screen including the approval information input unit to the approval terminal device. 34. The approver is hierarchized according to the order of approval, and the approval waiting project list screen transmitting means waits for approval of a project whose approval by all approvers belonging to the previous hierarchy has not been completed. 33. The system-related information monitoring device according to claim 32, further comprising a function not to be displayed on the project list screen. 35. The question input screen according to claim 20, further comprising a question selection unit for selecting a content to be asked from a plurality of pre-registered question contents.
The system-related information monitoring device described. 36. The question history managing means, wherein the question respondent has not yet responded to a question transmitted by the system related information browsing target who is currently operating the browsing terminal device. 22. A function of transmitting an incomplete response list screen for displaying a list of items or items for which the system related information browsing target has not yet received a response acknowledgment to the browsing terminal device. System related information monitoring device as described. 37. A status report instruction for calling a status reporter who reports the status of the content of the currently displayed screen on the screen of the browsing terminal device to the system-related information browsing target person. And a call information transmitting unit that transmits call information to the status reporter based on an operation on the status report instruction unit.
The system-related information monitoring device according to any one of 2, 29 to 36. 38. The detailed information storage means is a trouble management information storage means for storing information relating to trouble management of the system, and after the detailed information is input by the input operator,
Based on the input detailed information, the mobile transmission means of the tallying processing device transmits the specified information to the portable type browsing terminal device operated by the registered specific browsing person among the system related information browsing people. 2. The system related information monitoring method according to claim 1, wherein the trouble occurrence information is transmitted by mobile without waiting for a browsing request from a browsing target person. 39. The detailed information storage means is a trouble management information storage means for storing information relating to the trouble management of the system, and the tallying processing device is a specific browsing registered among the system related information browsing targets. A mobile transmission means for transmitting trouble occurrence information to the portable browsing terminal device operated by a target person without waiting for a browsing request from the specific viewing target person. 9. The system-related information monitoring device according to item 9. 40. The detailed information storage means is a trouble management information storage means for storing information related to trouble management of the system, and after the detailed information is input by the input operator,
The inputted detailed information is transmitted to the browsing terminal device operated by the registered external browsing person among the system related information browsing people by the external announcement transmitting means of the tallying processing device. 2. The system related information monitoring method according to claim 1, wherein the trouble occurrence information is transmitted without waiting for a browsing request from the target person. 41. The detailed information storage means is a trouble management information storage means for storing information relating to trouble management of the system, and the tallying processing device is a registered external browsing target among the system related information browsing targets. 10. An external announcement transmitting means for transmitting trouble occurrence information to the browsing terminal device operated by a target person without waiting for a browsing request from the external browsing target person. System related information monitoring device.