AU2002303765A1 - Method and apparatus for automatic notification and response - Google Patents

Method and apparatus for automatic notification and response

Info

Publication number
AU2002303765A1
AU2002303765A1 AU2002303765A AU2002303765A AU2002303765A1 AU 2002303765 A1 AU2002303765 A1 AU 2002303765A1 AU 2002303765 A AU2002303765 A AU 2002303765A AU 2002303765 A AU2002303765 A AU 2002303765A AU 2002303765 A1 AU2002303765 A1 AU 2002303765A1
Authority
AU
Australia
Prior art keywords
response
automatic notification
notification
automatic
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Abandoned
Application number
AU2002303765A
Other languages
English (en)
Inventor
Joann J. Ordille
Thomas A. Petsche
Philip L. Wadler
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Avaya Technology LLC
Original Assignee
Avaya Technology LLC
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Avaya Technology LLC filed Critical Avaya Technology LLC
Publication of AU2002303765A1 publication Critical patent/AU2002303765A1/en
Abandoned legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/107—Computer-aided management of electronic mailing [e-mailing]
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/40—Business processes related to the transportation industry
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/1066—Session management
    • H04L65/1096—Supplementary features, e.g. call forwarding or call holding
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/1066—Session management
    • H04L65/1101—Session protocols
    • H04L65/1104—Session initiation protocol [SIP]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/2866—Architectures; Arrangements
    • H04L67/30—Profiles
    • H04L67/306—User profiles
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42229—Personal communication services, i.e. services related to one subscriber independent of his terminal and/or location
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42382—Text-based messaging services in telephone networks such as PSTN/ISDN, e.g. User-to-User Signalling or Short Message Service for fixed networks
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/436—Arrangements for screening incoming calls, i.e. evaluating the characteristics of a call before deciding whether to answer it
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/46—Arrangements for calling a number of substations in a predetermined sequence until an answer is obtained
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/46—Arrangements for calling a number of substations in a predetermined sequence until an answer is obtained
    • H04M3/465—Arrangements for simultaneously calling a number of substations until an answer is obtained
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/20—Aspects of automatic or semi-automatic exchanges related to features of supplementary services
    • H04M2203/205—Broadcasting
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/20—Aspects of automatic or semi-automatic exchanges related to features of supplementary services
    • H04M2203/2066—Call type detection of indication, e.g. voice or fax, mobile of fixed, PSTN or IP
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2207/00—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place
    • H04M2207/08—ISDN systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2207/00—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place
    • H04M2207/12—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place intelligent networks
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42025—Calling or Called party identification service
    • H04M3/42085—Called party identification service
    • H04M3/42102—Making use of the called party identifier
    • H04M3/4211—Making use of the called party identifier where the identifier is used to access a profile
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/006—Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP), including next generation networks with a packet-switched transport layer

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Business, Economics & Management (AREA)
  • General Business, Economics & Management (AREA)
  • Human Resources & Organizations (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Strategic Management (AREA)
  • Theoretical Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Multimedia (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Tourism & Hospitality (AREA)
  • Physics & Mathematics (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • Quality & Reliability (AREA)
  • Operations Research (AREA)
  • Data Mining & Analysis (AREA)
  • Computer Hardware Design (AREA)
  • Health & Medical Sciences (AREA)
  • General Health & Medical Sciences (AREA)
  • Primary Health Care (AREA)
  • Information Transfer Between Computers (AREA)
AU2002303765A 2001-05-15 2002-05-14 Method and apparatus for automatic notification and response Abandoned AU2002303765A1 (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US29108701P 2001-05-15 2001-05-15
US60/291,087 2001-05-15
PCT/US2002/015513 WO2002093886A2 (en) 2001-05-15 2002-05-14 Method and apparatus for automatic notification and response

Publications (1)

Publication Number Publication Date
AU2002303765A1 true AU2002303765A1 (en) 2002-11-25

Family

ID=23118768

Family Applications (1)

Application Number Title Priority Date Filing Date
AU2002303765A Abandoned AU2002303765A1 (en) 2001-05-15 2002-05-14 Method and apparatus for automatic notification and response

Country Status (7)

Country Link
EP (1) EP1391102A2 (ko)
JP (1) JP2005515519A (ko)
KR (1) KR100979073B1 (ko)
CN (1) CN1520572A (ko)
AU (1) AU2002303765A1 (ko)
CA (1) CA2447436A1 (ko)
WO (1) WO2002093886A2 (ko)

Families Citing this family (16)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8868659B2 (en) 2001-05-15 2014-10-21 Avaya Inc. Method and apparatus for automatic notification and response
US8495163B2 (en) 2004-03-18 2013-07-23 Avaya, Inc. Method and apparatus for a publish-subscribe system with templates for role-based view of subscriptions
US7119716B2 (en) 2003-05-28 2006-10-10 Legalview Assets, Limited Response systems and methods for notification systems for modifying future notifications
KR100595444B1 (ko) * 2004-01-06 2006-07-03 삼성전자주식회사 빌딩설비의 원격관리시스템
US20050209990A1 (en) * 2004-03-18 2005-09-22 Ordille Joann J Method and apparatus for a publish-subscribe system with access controls
DE102004047125B4 (de) * 2004-09-27 2007-12-27 Cycos Ag Verfahren und Kommunikationsserver zum Versenden einer elektronischen Nachricht
KR100690787B1 (ko) * 2005-02-25 2007-03-09 엘지전자 주식회사 무선통신 시스템에서 이벤트 통지방법
US7634722B2 (en) 2005-03-08 2009-12-15 Aspect Software, Inc. Reversible logic for widget and markup language generation
EP1739941A1 (en) * 2005-07-01 2007-01-03 Hewlett-Packard Development Company, L.P. A method and apparatus for routing signalling messages between an IP and an SS7 network
CN1988546A (zh) * 2006-12-15 2007-06-27 华为技术有限公司 获取会话起始协议消息传输路径的方法及系统
KR20090019665A (ko) 2007-08-21 2009-02-25 삼성전자주식회사 구독자의 선호도를 참조하여 ｓｉｐ을 기반으로 하는이벤트 통지를 제어하는 시스템 및 방법
JP4623109B2 (ja) 2008-02-28 2011-02-02 ブラザー工業株式会社 電話装置
JP5410811B2 (ja) * 2009-03-31 2014-02-05 株式会社トランスウエア 電子メール配送システム、電子メール配送方法および電子メール配送プログラム
KR102055260B1 (ko) * 2013-08-30 2019-12-12 에스케이텔레콤 주식회사 상태 정보를 업데이트하기 위한 장치, 이를 위한 방법 및 이 방법이 기록된 컴퓨터 판독 가능한 기록매체
US10084872B2 (en) 2015-07-16 2018-09-25 International Business Machines Corporation Behavior based notifications
CN108829737B (zh) * 2018-05-21 2021-11-05 浙江大学 基于双向长短期记忆网络的文本交叉组合分类方法

Family Cites Families (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
IL111154A0 (en) * 1993-10-21 1994-12-29 Martino Ii John A Systems and methods for electronic messaging
US5509000A (en) * 1994-06-10 1996-04-16 Motorola, Inc. Method and apparatus for routing information in a communication system
JPH088967A (ja) * 1994-06-22 1996-01-12 Oki Electric Ind Co Ltd 回覧メール管理方法
US5742905A (en) * 1994-09-19 1998-04-21 Bell Communications Research, Inc. Personal communications internetworking
JPH09185655A (ja) * 1996-01-08 1997-07-15 Hitachi Ltd ワークフロー管理システムおよびワークフロー管理方法
JP3359249B2 (ja) * 1996-12-13 2002-12-24 キヤノン株式会社 データ処理システムおよびメッセージ伝送装置およびデータ処理システムのデータ伝送処理方法およびメッセージ伝送装置のメッセージ伝送処理方法
WO2000065786A1 (en) * 1999-04-26 2000-11-02 Stanford Global Link Corporation Global unified messaging system and method
AUPQ028599A0 (en) * 1999-05-11 1999-06-03 Vista Group Pty Limited Telecommunications system

Also Published As

Publication number Publication date
KR100979073B1 (ko) 2010-08-31
CA2447436A1 (en) 2002-11-21
WO2002093886A3 (en) 2003-06-19
CN1520572A (zh) 2004-08-11
KR20040000465A (ko) 2004-01-03
EP1391102A2 (en) 2004-02-25
WO2002093886A2 (en) 2002-11-21
JP2005515519A (ja) 2005-05-26

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Legal Events

Date Code Title Description
MK6 Application lapsed section 142(2)(f)/reg. 8.3(3) - pct applic. not entering national phase