AU2002241770A1 - Method for implementing service desk capability - Google Patents

Method for implementing service desk capability

Info

Publication number
AU2002241770A1
AU2002241770A1 AU2002241770A AU4177002A AU2002241770A1 AU 2002241770 A1 AU2002241770 A1 AU 2002241770A1 AU 2002241770 A AU2002241770 A AU 2002241770A AU 4177002 A AU4177002 A AU 4177002A AU 2002241770 A1 AU2002241770 A1 AU 2002241770A1
Authority
AU
Australia
Prior art keywords
service desk
implementing service
capability
desk capability
implementing
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Abandoned
Application number
AU2002241770A
Inventor
Samir Anand
John Brett
William D. Mcvicker
Stephen Nunn
Karen E. Riley
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Accenture Services Ltd
Accenture LLP
Original Assignee
Accenture Services Ltd
Accenture LLP
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Accenture Services Ltd, Accenture LLP filed Critical Accenture Services Ltd
Publication of AU2002241770A1 publication Critical patent/AU2002241770A1/en
Abandoned legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management

Landscapes

  • Business, Economics & Management (AREA)
  • Engineering & Computer Science (AREA)
  • Economics (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Human Resources & Organizations (AREA)
  • Marketing (AREA)
  • Operations Research (AREA)
  • Quality & Reliability (AREA)
  • Strategic Management (AREA)
  • Tourism & Hospitality (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
AU2002241770A 2000-10-20 2001-10-19 Method for implementing service desk capability Abandoned AU2002241770A1 (en)

Applications Claiming Priority (4)

Application Number Priority Date Filing Date Title
US24200700P 2000-10-20 2000-10-20
US60/242,007 2000-10-20
USNOTGIVEN 2000-11-08
PCT/US2001/051076 WO2002044867A2 (en) 2000-10-20 2001-10-19 Method for implementing service desk capability

Publications (1)

Publication Number Publication Date
AU2002241770A1 true AU2002241770A1 (en) 2002-06-11

Family

ID=22913095

Family Applications (1)

Application Number Title Priority Date Filing Date
AU2002241770A Abandoned AU2002241770A1 (en) 2000-10-20 2001-10-19 Method for implementing service desk capability

Country Status (3)

Country Link
US (1) US20020123983A1 (en)
AU (1) AU2002241770A1 (en)
WO (1) WO2002044867A2 (en)

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