ATE388585T1 - Verfahren für das aktivieren von interaktion zwischen einem benutzerterminal und einer dienststeuereinheit in einem intelligenten netz - Google Patents

Verfahren für das aktivieren von interaktion zwischen einem benutzerterminal und einer dienststeuereinheit in einem intelligenten netz

Info

Publication number
ATE388585T1
ATE388585T1 AT99403258T AT99403258T ATE388585T1 AT E388585 T1 ATE388585 T1 AT E388585T1 AT 99403258 T AT99403258 T AT 99403258T AT 99403258 T AT99403258 T AT 99403258T AT E388585 T1 ATE388585 T1 AT E388585T1
Authority
AT
Austria
Prior art keywords
service control
operator
control point
terminal
service
Prior art date
Application number
AT99403258T
Other languages
English (en)
Inventor
Michel Jose Claude Ghi Genette
Parades Matthieu Henri De
Original Assignee
Alcatel Lucent
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Alcatel Lucent filed Critical Alcatel Lucent
Application granted granted Critical
Publication of ATE388585T1 publication Critical patent/ATE388585T1/de

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/0016—Arrangements providing connection between exchanges
    • H04Q3/0029—Provisions for intelligent networking
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13072—Sequence circuits for call signaling, ACD systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13103—Memory
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13204—Protocols
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13345—Intelligent networks, SCP
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13389—LAN, internet
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13546—Intelligent Peripheral

Landscapes

  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)
  • Exchange Systems With Centralized Control (AREA)
  • Input From Keyboards Or The Like (AREA)
  • Selective Calling Equipment (AREA)
AT99403258T 1999-12-23 1999-12-23 Verfahren für das aktivieren von interaktion zwischen einem benutzerterminal und einer dienststeuereinheit in einem intelligenten netz ATE388585T1 (de)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
EP99403258A EP1111941B1 (de) 1999-12-23 1999-12-23 Verfahren für das Aktivieren von Interaktion zwischen einem Benutzerterminal und einer Dienststeuereinheit in einem intelligenten Netz

Publications (1)

Publication Number Publication Date
ATE388585T1 true ATE388585T1 (de) 2008-03-15

Family

ID=8242231

Family Applications (1)

Application Number Title Priority Date Filing Date
AT99403258T ATE388585T1 (de) 1999-12-23 1999-12-23 Verfahren für das aktivieren von interaktion zwischen einem benutzerterminal und einer dienststeuereinheit in einem intelligenten netz

Country Status (7)

Country Link
US (1) US6785376B2 (de)
EP (1) EP1111941B1 (de)
CN (1) CN1173520C (de)
AT (1) ATE388585T1 (de)
AU (1) AU780673B2 (de)
DE (1) DE69938307T2 (de)
IL (1) IL140286A0 (de)

Families Citing this family (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7043229B2 (en) * 2002-05-31 2006-05-09 Telefonaktiebolaget Lm Ericsson (Publ) System and method for determining tariffs for real-time calls involving ported directory numbers
CN100426913C (zh) * 2003-04-18 2008-10-15 华为技术有限公司 一种实现智能用户漫游时发起呼叫的方法
KR101179355B1 (ko) * 2004-11-17 2012-09-03 삼성전자주식회사 푸쉬 투 토크 오버 셀룰러 네트워크에서의 서버 및 클라이언트와 이를 이용한 응답 모드에 따른 호처리 방법
WO2008025218A1 (fr) * 2006-08-25 2008-03-06 Huawei Technologies Co., Ltd. Procédé et système pour traiter une interaction de service
US8260619B1 (en) 2008-08-22 2012-09-04 Convergys Cmg Utah, Inc. Method and system for creating natural language understanding grammars

Family Cites Families (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5164981A (en) * 1990-06-04 1992-11-17 Davox Voice response system with automated data transfer
SE510871C2 (sv) * 1997-04-09 1999-07-05 Ericsson Telefon Ab L M SCP-gränssnitt
US6044142A (en) * 1997-05-06 2000-03-28 Telefonaktiebolaget L M Ericsson Method and arrangement for integrating intelligent network services with operator assisted services
US6104796A (en) * 1997-10-29 2000-08-15 Alcatel Usa Sourcing, L.P. Method and system for provisioning telecommunications services

Also Published As

Publication number Publication date
CN1303199A (zh) 2001-07-11
AU7234500A (en) 2001-06-28
US6785376B2 (en) 2004-08-31
US20010050985A1 (en) 2001-12-13
CN1173520C (zh) 2004-10-27
AU780673B2 (en) 2005-04-07
EP1111941B1 (de) 2008-03-05
EP1111941A1 (de) 2001-06-27
DE69938307D1 (de) 2008-04-17
IL140286A0 (en) 2002-02-10
DE69938307T2 (de) 2009-03-12

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Legal Events

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