WO2017216982A1 - Product information processing device, method, and computer-readable recording medium in which computer program is recorded - Google Patents

Abstract

[Problem] To provide a framework in which it is possible to place a timely order for a product on the basis of information for a storefront such as inventory information or product delivery information so that a recipient different from the ordering party or the ordering party can receive the ordered product, and in which the number of products that can be ordered can be greatly increased and the burden on distribution warehouses can be reduced. [Solution] Provided is a device which is connected in a manner by which communication is possible to receiving-side storefront terminals which carry out a process for receiving an ordered product on the basis of order information which includes information about the ordered product and personal information such as the name and address of the recipient to receive the product, said device comprising: an input means for accepting an input of the personal information such as the name and address of the recipient and identifying a receiving-side storefront which is in the vicinity of the address; an order processing means for acquiring product inventory information and/or delivery-scheduled product information for the receiving-side storefront and generating the order information by accepting an order for the product on the basis of the inventory information and/or the delivery-scheduled product information for the receiving-side storefront; and a transmission means for transmitting the order information and the personal information of the ordering party to the receiving-side storefront terminal.

Description

Product information processing apparatus, method, and computer-readable recording medium recording computer program

The present invention is a mechanism related to the purchase of a product, and is particularly suitable for a case where a product is received through a convenience store (hereinafter simply referred to as “convenience store”) (including receipt at a store and receipt by delivery, the same applies hereinafter). About.

With the spread of the Internet, there are many services where products are selected and delivered on the Web. Such a service provides a mechanism that allows you to access a predetermined shopping website, select and purchase the products you like from the website, or purchase and send gifts to friends, etc. Has been.

In addition, for delivery to homes such as visas and lunch boxes, there is a mechanism in which a purchaser orders a product etc. from the Web etc. and has the product delivered to his / her home.
There is also a service for sending flowers as gifts. This service is a mechanism in which a member florist near the recipient side delivers to the recipient by selecting a predetermined flower on the Internet or specifying an amount or the like.

Various mechanisms have been proposed in the past. In Patent Document 1, a user enjoys shopping by hand while looking at the actual product. In the store, the user selects a product to purchase while viewing the actual product, and when the product to be purchased is determined, the product is given to the product. A two-dimensional bar code indicating product identification information is photographed by the user's mobile phone, and the product obtained from the photographed image from the mobile phone to the shopping server at any location and at any time of the user Send the information, the delivery destination of the product and the desired delivery date and time, check the inventory of the product specified by the received identification information, obtain the price of the product, calculate the invoice amount, and perform the settlement process It is described.
In Patent Document 2, a product ID uniquely corresponding to a product is acquired using short-range communication by the authentication function of a mobile phone, and the acquired product ID is transmitted to a payment machine. By reading the product ID from the authentication function of the mobile phone, referring to the product database storing the price of the product corresponding to this product ID, displaying the price of the product on the display unit, and making a settlement by the operator It is described that the product is delivered and the purchase history of the product is stored as purchase history information on the mobile phone and used as a reference for the next purchase.
Patent Document 3 describes that a POS product identification code can be input by using a code reading function and a camera function attached to a portable information terminal, and a product image can be transmitted and ordered by image recognition. Systematization from ordering to home delivery was attempted by easily linking the system with the information management system.

JP 2010-61544 A JP 2005-196494 A JP 2003-331024 A

However, if you accept orders for your favorite products from a catalog that has been decided in the past, you must stock all the products listed in this catalog at the logistics center, If it increases, the distribution cost becomes enormous.
In addition, products that are not in the catalog can be purchased by store sales staff at convenience stores, etc., but the product can also be delivered, but in reality, the time to hear the request of “I want that, I want this” also increases the cost. There was a problem of being connected.

In addition, for example, there has been no provision for a timely delivery of goods that do not last long, such as fresh food and lunch boxes, to remote recipients.
In addition, for example, when you are late for overtime, select and order in advance your favorite products from the inventory of stores near your home, etc., or products that will arrive at the store in the future. There was no mechanism for receiving such information.

The present invention has been made in order to solve the above-described problems, and orders products in a timely manner based on store inventory information, merchandise arrival information, etc., and receives them differently from the orderer. It is an object of the present invention to provide a mechanism that can be received by a person or an orderer himself / herself, increase the number of products that can be ordered, and reduce the load on a distribution warehouse.

In order to achieve the above object, a product information processing apparatus according to one aspect of the present invention is based on order information including ordered product information, and personal information such as the name and address of a recipient who receives the product, A device that is communicably connected to a receiving store terminal that performs processing to receive the ordered product, accepts input of personal information such as the recipient's name and address, and the receiving device near the address Input means for specifying a store and inventory information or / and scheduled arrival product information of the above-mentioned receiving store, and receiving an order for the product based on the receiving store's inventory information and / or scheduled arrival product information This includes an order processing means for generating order information, the order information, and a transmission means for transmitting the orderer's personal information to the receiving store terminal.
The orderer and the recipient may be the same person.
In addition, the input means may be configured to input whether the product is delivered to a predetermined address or delivered to the store as a method for receiving the product when placing an order.

The product information processing method according to one aspect of the present invention is for receiving ordered products based on order information including ordered product information and personal information such as the name and address of a recipient receiving the products. A computer that is communicably connected to a receiver-side store terminal that performs the processing of and processes ordering information for the receiver to receive the ordered product through the receiver-side store, Accepts the input of personal information such as the recipient's name and address, identifies the receiving store near the address, and obtains inventory information or / and scheduled arrival product information of the receiving store Processing for generating order information by accepting an order for a product based on the inventory information of the receiving store and / or the scheduled product information, the order information, and the recipient Personal information, characterized by performing a process of transmitting to the recipient the shop terminal.
The orderer and the recipient may be the same person.
In addition, the computer may further perform a process of further inputting whether the product is delivered to a predetermined address or delivered to the store as a method of receiving the product when performing the ordering process of the product.

The computer program according to one aspect of the present invention is to deliver the ordered product to the orderer based on the ordering information including the received product information ordered by the orderer and the personal information of the orderer. A computer that is communicably connected to a receiver-side store terminal that performs the above-described processing and that processes order information for the receiver to receive the ordered product through the receiver-side store. A computer program that accepts input of personal information such as the orderer's name and address to the computer, specifies a receiving store near the address, and inventory of goods at the receiving store Information or / and information on planned arrival of goods, and accepting orders for goods based on the inventory information of the receiving store and / or information on expected arrival of goods. In which the process of generating order information, and the order information, and characterized in that the personal information of the purchaser to perform a process of transmitting to the recipient the shop terminal.
The orderer and the recipient may be the same person.
Further, when performing the ordering process for the product, the computer may further perform a process for further inputting whether the product is delivered to a predetermined address or delivered to the store as a method for receiving the product. .

This computer program can be stored in a computer-readable recording medium such as a CD-ROM.

1 is an overall schematic diagram of a product purchase system according to a first embodiment of the present invention. The functional block diagram which concerns on 1st embodiment. The processing flow which concerns on 1st embodiment. The figure which showed the example of the login screen of 1st embodiment. The figure which showed the example of the delivery destination selection screen of 1st embodiment. The figure which showed the example of the date designation | designated screen of 1st embodiment. The figure which showed the example of the ordering screen of 1st embodiment. The figure which showed the example of the customer copy and store copy of 1st embodiment. The figure which showed the example of the goods scan of 1st embodiment. The figure which showed the example of the inspection of 1st embodiment. Schematic of the whole goods purchase system concerning a second embodiment. The processing flow which concerns on 2nd embodiment. The processing flow which concerns on 3rd embodiment. The another processing flow which concerns on 3rd embodiment. The further another processing flow which concerns on 3rd embodiment. The figure which showed the example of the ordering screen which concerns on 3rd embodiment. The processing flow which concerns on 4th embodiment. The another processing flow which concerns on 4th embodiment. The further another processing flow which concerns on 4th embodiment.

Hereinafter, embodiments of the present invention will be described.
First, the outline regarding the work of this embodiment will be described.
This embodiment is most suitable for a store network in which a wide variety of products are available, such as a convenience store. Currently, convenience stores and the like provide services for delivering goods and meals. In this service, services such as receiving goods ordered at supermarkets of department stores, department stores, and various specialty stores at nearby convenience stores.
Note that the orderer and the recipient in this embodiment may be different persons, or may be the same person (order by yourself and receive by yourself).

Convenience stores handle many types of products, with tens of thousands of items. Assuming this situation, for example, when a parent is in a rural area and a son who is far away receives the product, he / she looks at the product information handled by a convenience store near the son and the parent It is very convenient if you can select products to be delivered to your son using A's dedicated terminal or your own personal computer or mobile phone, such as your personal computer or mobile phone, and you can deliver from your store near your son. Can receive.
This is the same even when goods are sent to old parents who are far away.
In addition to such a case, there is a case where it is desired to place an order by itself and receive a product by itself. For example, in order to work overtime at a company, there are cases where goods are sent to themselves or the goods are kept at a nearby store.

In addition, the orderer need only be able to read the inventory of the receiving store and the product information delivered at the time of delivery from the smartphone or home PC, without visiting the ordering store. .
There are products whose expiration date is managed by time, and products that are managed in this way (time management products) can be ordered even if the expiration date does not expire when the store inventory is read. Later, when the product is delivered, the expiration date of the consumption document may expire. Therefore, if it is in time for the product ordering time from the store receiving the product to the distribution center, it will be ordered to the distribution center, and if it is not in time for the product ordering time, Read information and accept orders.
In this case, the orderer logs in as a member through a predetermined order site provided by the headquarters server or the like from a personal computer or the like, and selects a delivery destination (recipient). Then, if it is within the ordering time for the distribution center of the receiving store on the orderer terminal screen, the selected time management product is included in the order of the receiving store and the order is notified to the distribution center. . In addition, if the order time from the distribution center is not in time, the time management product information scheduled to be received at the receiving store is obtained, along with the inventory product information of products other than the time management product. Display and accept orders based on this. Thus, even a time-managed product can be reliably delivered to the recipient.

In addition, there are products that can be ordered in units of one unit (hereinafter referred to as “single unit products”) and products that can be ordered only in a unit of a plurality of units (hereinafter referred to as “lot unit products”). There is no problem if the orderer wants the product in lot units. Otherwise, the product in lot units cannot be listed in the catalog. For this reason, by reading the inventory of the receiving store for the product in lot units, the receiving store acts as a substitute for the distribution center, and the distribution cost can be greatly reduced.
In this case, the orderer logs in as a member through a predetermined order site provided by the headquarters server or the like from a personal computer or the like, and selects a delivery destination (recipient). Then, the inventory of the receiving store and the products that can be ordered in units are displayed on the screen of the orderer terminal, and an order is placed by selecting a product from among them. Among the ordered products, products that can be ordered in units are notified to the distribution center. Thereby, it can be delivered to the recipient regardless of the lot management product.

In addition, as described above, instead of loading time-managed products and single unit products into the distribution center, you may simply display the stock of the receiving store on the orderer terminal screen, or display only a part of it. You may do it. Further, it may be combined with the time management product ordering method.

On the other hand, when placing an order from the stock of the receiving store, the store is notified of a product securing instruction. The receiving store secures a product for which a product securing instruction has been issued from the store inventory. And once the products that can be ordered in one unit or time management are delivered, all the products delivered together with the products already secured from the store inventory will be delivered, and the recipients with cashier scan or terminal scan or tablet when they are ready Confirm sales with the signature authentication. This unscanned item is handled as a shortage and excluded from sales.

As a receiving store, using a POS terminal to deliver a product and picking up a product, there is a great advantage if the store sales or the commission is increased.
In particular, so-called daily items such as lunch boxes and bread do not last for a long time, so they cannot be delivered to a remote location by courier, etc. It is very convenient if it can be delivered to the recipient.

For merchandise on the recipient's side or in the region, obtain the product information of the store in the recipient's region through the convenience store's headquarters so that the orderer can place an order after viewing it. Good.
In addition, the product price may be settled to the orderer when the product ordered at the store on the receiving side is inspected or delivered to the recipient. In this case, if a shortage occurs, payment may be made only for the inspection at the recipient's store or only for the product delivered to the recipient. For example, if the orderer orders a lunch box and eggs and orders a total of 1200 yen, but the egg is missing at the receiving store, the orderer will only order 1000 yen minus the egg price of 200 yen. Payment may be performed based on the payment information.

Next, the configuration of the system according to the present embodiment will be described with reference to the drawings.
FIG. 1 is a diagram showing an outline of the overall configuration of the present embodiment.
In FIG. 1, the orderer terminal 1, the district server 2 (the ordering side district server 21 and the receiving side district server 22), the headquarter server 3, and the receiving store terminal 4 are in a state where they can communicate via the network.

The orderer terminal 1 is a terminal used by the orderer and may be a communicable computer such as a so-called personal computer, mobile terminal, or POS terminal that can be connected to the Internet.
The orderer terminal 1 includes a CPU, and a storage device such as a memory and a hard disk drive, whereby the functions shown in FIG. 2 can be realized.
The orderer terminal may be a terminal (a dedicated terminal or the like) installed in a store near the orderer.

As shown in FIG. 2, the orderer terminal 1 includes an input unit 11, a display unit 12, and a transmission / reception processing unit 13.
The input processing unit 11 performs a process in which an orderer selects a product while actually looking at the ordering store and inputs product information for placing an order. In addition, the input processing unit 11 performs processing for further receiving input of payment information for performing payment for the purchase of the product from the orderer.
The display unit 12 acquires and displays the common product information handled in the ordering store and the receiving store, and the order-receiving store product information not handled in the ordering store and handled in the receiving store. Do.
In addition, the display unit 12 performs a process of displaying product information that can be ordered, such as product information and inventory information handled at the receiving store, acquired from the receiving store terminal 4.
The transmission / reception processing unit 13 performs processing for transmitting the input product information and the specified recipient information to the headquarter server 3 via the district server 21.

The headquarter server 3 is a computer device as a product information processing apparatus that supervises a store and processes ordering information.
In the present embodiment, the district server 2 is provided in order to distribute a part of the functions of the headquarter server 3. However, whether or not the district server 2 is used is arbitrary.
The headquarter server 3 includes a CPU, and a storage device such as a memory and a hard disk drive, thereby realizing the functions shown in FIG.

As shown in FIG. 2, the headquarter server 3 includes an order information processing unit 31, a transmission unit 32, a delivery instruction unit 33, and a member database (DB) 34.
The order information processing unit 31 receives the merchandise information and the recipient information transmitted from the ordering side store terminal 1, and performs processing for generating order information from these information.
The transmission unit 32 performs processing for identifying the receiving store side store from the recipient information included in the ordering information and transmitting the ordering information to the receiving store side terminal.
The delivery instruction unit 33 performs a process of giving a delivery instruction to the distribution center terminal 5 to be described later to add the product information designated by the orderer terminal 1 to the delivery information for the next day receiving store.
The member database 34 is a database of member personal information. The personal information includes various information such as an ID, a password, and an address.

The receiving side store terminal 4 may be a computer terminal installed in the receiving side store and may be a communicable computer such as a so-called personal computer, mobile terminal, and POS terminal that can be connected to the Internet.
The receiving-end store terminal 1 includes a CPU and a storage device such as a memory and a hard disk drive, whereby the functions shown in FIG. 2 can be realized.

As shown in FIG. 2, it has a reception output unit 41, a verification processing unit 42, a receipt confirmation processing unit 43, a sales processing unit 44, and an authentication processing unit 45.
The reception output unit 41 performs processing for receiving and outputting the ordering information.
The verification processing unit 42 reads the product information of the collected products based on the output order information and performs a process of verifying with the order information.
The receipt confirmation processing unit 43 performs a process of inputting that the recipient has received the verified product.
The sales processing unit 44 performs a counting process for performing a sales settlement process based on the settlement information input by the orderer when the matching process unit 42 has verified the product.
The authentication processing unit 45 receives an input of recipient identification information and performs an authentication process based on the recipient information included in the order information.

Next, the flow of processing of the first embodiment will be described with reference to FIG.
In this example, the case where the orderer is different from the recipient will be described. In the present invention, the orderer and the recipient may be the same person as well as the orderer and the recipient are different persons.
In FIG. 3, the orderer accesses the ordering site at the orderer terminal 1 and logs in to the site (S101). The login information is authenticated based on member information registered in the member database (DB) 34 of the headquarter server 3 in advance.
As the login screen, as shown in FIG. 4, authentication is performed using a user name, a password, and the like.
The login may be a combination of a member number or a registered telephone number.

The orderer uses the orderer terminal 1 to select a delivery destination from the delivery destination selection button displayed on the screen (S102), and selects and inputs recipient information (S103).
As shown in FIG. 5, the recipient information may be registered in advance in the member DB 34 of the headquarters server 1 or the like so that the orderer can read it and select it from the screen. . Further, information on recipients that are not registered may be newly registered on the screen of the orderer terminal 1.
In addition, registration of member information and delivery destination information may be performed by an operator listening to the recipient's information by telephone or the like.
When the orderer and the recipient are the same person, the name and address of the orderer itself (this is the name and address of the recipient).
As the delivery address, the home address of the recipient, the company address, or the orderer's own home address, company address, or any other address can be specified if the orderer and recipient are the same. .
In the case of store receipt, a nearby store can be designated as the recipient. In this case, by accepting the address of the recipient, a store near the address is searched, and a nearby store is specified from the search result. Then, store receipt can be specified by associating and registering the specified store and recipient information.

Next, the orderer designates a delivery date using the orderer terminal 1 (S104). For example, as shown in FIG. 6, the delivery date is specified by displaying the current day and a button other than the current day. If the current day button is pressed, the delivery date is processed as the same day delivery order. If a date other than the current day is specified, a date input screen or calendar is displayed as shown in FIG.
In this process, when a date other than the current day is designated as the delivery date, the process proceeds to the process of the second embodiment to be described later.

When the delivery date is specified, the specific processing unit 13 of the orderer terminal 1 accesses the district server 21 (S105), and the stock information of the Tokyo store A that is the store on the recipient side from the district server 22 on the recipient side. Is displayed on the display unit 12 (S106).
The inventory information of each store is aggregated periodically or instantaneously from each store terminal 2 to the district server 2 or the headquarter server 3 and stored in an inventory database (DB).
The inventory information may be read from the receiving store terminal 4.

The orderer inputs the order information by selecting the product to order from the product information (inventory information) displayed on the display unit 12 of the orderer terminal 1 (S107).
As shown in FIG. 7, the order information is input from the inventory information of the Tokyo store A, which is the receiving store, displayed on the display unit 12 of the orderer terminal 1 using an input means such as a touch panel. Use and input.
It should be noted that a method for receiving the product may be displayed on the screen to select whether the product is delivered from the store to the recipient, or whether the recipient stops at the store to receive the product (store delivery). In the case of over-the-counter delivery, the delivery date becomes the over-the-counter delivery date.

When the input of the order information is completed, the transmission / reception processing unit 13 transmits the order information to the district server 21 (S108).
As a result, it is transmitted to the receiving district server 22 via the head office server 3 (S109), and the customer's copy (order confirmation) and the store copy slip are printed at the district server and the orderer terminal 2.

On the other hand, at the receiving store, the receiving output unit 21 receives the ordering information, collects the products in the store based on the received ordering information, and confirms and secures the prepared inventory (S111).
As shown in FIG. 9, this processing is performed by the received store terminal 4 reading the barcodes and the like of the collected goods at the received store terminal 4, and the matching processing unit 42 collating with the order information. The products for which the verification has been completed are secured until they are delivered by placing them separately from the displayed products. In the case of delivery, keep until delivery time.
It should be noted that, when the inventory is confirmed, the missing item is processed to be out of stock by inputting to that effect, and is excluded from the object of settlement.

In the case of delivery, when the delivery time is reached, a delivery statement is printed, checked against delivery product data, and entered. Products that match the ordered product are recorded as sales. The ordering information may also be notified to the ordering store.

Settlement is registered by the sales processing unit 44 of the receiving store terminal 4 (S112).
By registering the settlement, the information is notified to the headquarter server 3. As a result, the ordering district server 21 records the sales at the ordering store, prints an order confirmation, and passes it to the orderer.
Also, at the receiving store, fees such as a delivery fee and a reservation fee for the receiving store are recorded.
In this example, the example is described in which sales are recorded at the ordering store and a predetermined fee is recorded at the receiving store. However, sales are recorded at the receiving store and the predetermined fee is charged at the ordering store. You may make it account.

At the receiving store, a receipt slip and a statement are issued, delivered to the recipient, or the recipient receives the product at the receiving store, gets a signature on the receipt slip, and the authentication processing unit 43 has completed the receipt. Is processed and notified to the headquarter server 3 (S113).
In this case, a signature may be obtained from the tablet terminal (receiving side store terminal 4) at the time of delivery.
The input information is sent to the headquarter server 3 to be recorded as sales, thereby completing the ordering process.
At this point, the payment process may be completed. In addition, the timing of completion of the settlement process may be at the time of inspection before delivery or at the time of cash register check before delivery.

As described above, according to the first embodiment, since it is possible to place an order after acquiring the inventory information on the day of the receiving store, the inventory of the receiving store can be obtained without having to deliver the product one by one from the distribution center. You can receive goods using. In particular, daily deliveries such as bento boxes have a very short expiration date, so they could not be delivered far away by courier etc. The product recipient can receive the product.
The receiving store can also expect an increase in product sales and commission revenue.

Next, as a second embodiment, a case will be described in which the next day delivery is performed in the processing of S104 described above.
In FIG. 11, a distribution center terminal 5 on the recipient side is further added in the present embodiment. In this example, a distribution center terminal 5 is arranged in a Kanto area distribution warehouse in the recipient's area. The distribution center terminal 5 is a computer that processes delivery information to each store in the area.

The processing flow of this embodiment will be described with reference to FIG. In addition, about the same process as the above-mentioned example, the same code | symbol is attached | subjected and description is abbreviate | omitted.
In FIG. 12, the order information is transmitted to the distribution center terminal 5 via the Kanto district server to which the order information is transmitted in S109 (S201).
As a result, the distribution center terminal 5 adds the product of the order information ordered by the orderer in addition to the delivery product information based on the order from the already determined store, and ships from the distribution center (S202).

At the receiving store 4, the product information of the ordered product is sent as delivery information together with the product information of the normal delivery product. In the store, the goods delivered to the store based on the delivery information (ordinary delivery products, ordered products) are inspected (S203). In this case, the inspection efficiency is good if the items are delivered in an easy-to-understand manner in distinction from the regular order items.
The product identified by the orderer is identified by the inspection, and the product is retained until it is delivered to the recipient.
As a result of the inspection, the cash register is registered as a product to be delivered to the recipient at the receiving store terminal 4 (S204).
In this case, the sales at the ordering store may be recorded, and a predetermined fee may be recorded at the receiving store.
In the subsequent processing, similarly to the processing in S112 described above, delivery processing for the product ordered by the recipient is performed.

As described above, according to the second embodiment described above, since the ordered product information is added to the delivery information for the next day, the product actually viewed by the orderer on the ordering side can be remoted without causing a shortage. Can be given to recipients living in
If the purchaser pays the product purchase price, the recipient can receive the product without making any settlement.

Next, a third embodiment will be described. The third embodiment is an example in which the processing for one-unit product and lot-unit product is separately processed according to the delivery date.
The processing flow in this case is shown in FIGS. In addition, about the same process as the above-mentioned embodiment, the same code | symbol is attached | subjected and description is abbreviate | omitted.

In FIG. 13, when a delivery date (product delivery date) is specified in the above-described processing of S104, the order information processing unit 31 determines that the delivery date is (1) the current day, (2) the next day, and (3) the next day or later. Determine which of the three cases is applicable.

(1) When the day is selected In the case of delivery on the day, as shown in FIG. 13, the order information processing unit 31 receives one unit product and lot unit product that are received from the distribution center to the receiving store on the day. Is acquired (S301).
This information is acquired from the terminal if the information has arrived at the headquarter server 3, and from the terminals when the information is stored in the receiving store terminal 4 or the distribution center terminal 5.
At the same time, the order information processing unit 31 acquires the inventory information of the store from the receiving store terminal 4 for the single unit product and the lot unit product (S302).
Then, the order information processing unit 31 causes the user terminal to display the acquired scheduled product information of the single unit product and the lot unit product together with the stock information of the single unit product and the lot unit product of the store, It is possible to place an order based on the displayed information (S303).
An example of the screen in this case is shown in FIG. As shown in FIG. 16, product information acquired for each item is displayed. When there is a stock, the number of stocks is displayed, and when there is no stock, no stock is displayed.
When a product whose expiration date or expiration date has expired at the time of delivery is displayed, it is displayed that the store terminal automatically performs a cancellation process as a missing item.
The order information ordered from the displayed product information is notified to the receiving store terminal 4 via the head office server 3 and the district server 22, and the product specified at the receiving store is reserved. Will be able to receive this.
Thereafter, the same processing as S109 described above is performed.

(2) When Next Day is Selected As shown in FIG. 14, the order information processing unit 31 acquires a single unit product and a lot unit product scheduled to be received the next day from the distribution center to the receiving store (S311). .
At the same time, the order information processing unit 31 acquires inventory information of the current single unit product and lot management product of the receiving store (S312).
As in the case described above, when a product whose expiration date or expiry date expires at the time of delivery, it is displayed that the cancel process is automatically performed as a missing item.
Then, the order information processing unit 31 displays the arrival schedule information and the inventory information acquired in the above-described processes of S311 and S312 on the user terminal, and accepts the order (S313).
As a result, the orderer is notified of the order information ordered from the displayed product information to the receiving store terminal 4 via the headquarter server 3 and the district server 22, and reserves the corresponding product at the receiving store. Delivery, etc. will be possible.
Thereafter, the same processing as S109 described above is performed.

(3) When next day or later is selected In the case of delivery after the next day, as shown in FIG. 15, the order information processing unit 31 acquires all pieces of information on one-unit products that can be delivered to the receiving store. (S321). This information may be stored in advance in the headquarter server 3 or the regional server 22 as product information that can be ordered.
At the same time, the order information processing unit 31 delivers the stock information of the receiving store, the lot-unit product information delivered from the distribution center to the receiving store on the day, and the next day from the distribution center to the receiving store. Lot unit product information is acquired (S322).
Then, the order information processing unit 31 displays the acquired single unit product information together with the lot unit product inventory information and the delivery product information acquired in S322 on the user terminal, and accepts the order (S323).
The order information ordered from the displayed product information is notified to the receiving store terminal 4 via the headquarter server 3 and the district server 22 so that the corresponding product can be reserved, delivered, etc. Become.
Thereafter, the same processing as S109 described above is performed.

As described above, according to the above-described third embodiment, since a single unit product can be ordered in units of one item, if a new order is placed for a product that is in time for the order deadline, the inventory information on the receiving store side is bothered. No need to get. For products that are not in time for the order deadline, it is sufficient to accept orders from the inventory at the receiving store or the products scheduled to be received.
On the other hand, because lot-unit products are received in stores in a predetermined lot unit, the store inventory is read and ordered according to the inventory without having to be newly delivered from the distribution center to the receiving store. If received, it can be delivered to the recipient without any problems. Not only that, but if you try to deliver these products from the distribution center in units of one, you have to prepare all the products on the distribution center side, and the stock for that will become enormous. Delivery by one unit increases labor and increases the delivery cost.
For these lot-unit products, therefore, it is possible to reliably deliver the goods to the recipient by reading the inventory information on the receiving store side and the information about the arrival schedule, and receiving the order from the orderer, and the logistics cost can be reduced. Can be suppressed.

Fourth Embodiment In the above-described third embodiment, the process for the next day may be divided based on the product delivery deadline time instead of being divided in units of calendar days.
Here, the product delivery deadline is the deadline for inputting the next day product delivery request from the store to the head office or the distribution center. The product delivery deadline is determined to be, for example, 10:00 am on the previous day if the product is delivered to the store the next day.
In this case, if it is before the next order deadline, it is still possible to place an order for goods to be purchased from the store to the distribution center. The same processing (processing after the next day) is performed.
On the other hand, if the order is after the order closing time on the next day, the same processing (the processing on the next day) as in S311 and subsequent steps may be performed.
Thus, for example, if the order deadline for the product to be delivered to the store the next day is determined to be 10:00 am on the previous day, if the product is delivered on June 2, then 10:00 am on June 1 If a time management product is specified in the previous order, the headquarter server 3 instructs the distribution center terminal 5 to include the ordered product in the product delivered on June 2 of the next day. Can be delivered reliably. For orders placed after 10:00 am on June 1 and delivered on June 2, the headquarters server 3 is accessed, and the items delivered to the receiving store on June 2 are By acquiring the information, matching it with the store inventory, and making it possible for the orderer to select it, the product can be delivered reliably the next day.

In addition, the arrival of goods to the store is not only once a day. For example, if delivery of goods is divided by time several times a day, such as in the morning, noon, evening, etc. A delivery flight at the arrival time closest to the receipt time may be designated. In addition, with regard to stock items in a store, it is only necessary to narrow down to only products that are within the expiration date at the time of receipt and receive orders.
Processing in this case will be described with reference to FIGS. Note that a description of processing similar to that in the above-described embodiment is omitted.

(1) When the day is selected In the case of delivery on the day, as shown in FIG. 17, when the delivery time is selected (S401), the order information processing unit 31 The arrival schedule information of the time management product that arrives from the distribution center at the time corresponding to the delivery time is acquired (S402). For example, when 12:00 pm is designated as the delivery time, if the latest arrival time is 9:00 am, the arrival information is acquired.
And the order information processing part 31 acquires the inventory information of the said store via the receiving side store terminal 4 about goods other than time management (S403).
Thereafter, the same processing as the processing after S303 described above is performed.

(2) When the next day is selected In the case of delivery on the next day, as shown in FIG. 18, when the delivery time is selected (S411), the ordering information processing section 31 moves from the distribution center 5 to the receiving store. The arrival schedule information of the time management product to be received according to the receiving time of the next day and the product other than the time management is acquired (S412). For example, when 2:00 pm is designated as the delivery time on the next day, the arrival information around the next day, which is the latest delivery time, is acquired.
Here, in the case where it is still in time for the most recent delivery order at the reception time on the next day, the ordered product can be made into an ordered product in addition to the regular store order.
Then, the order information processing unit 31 acquires the inventory information of the store and the product information scheduled to be received on the day for the product other than the time management from the receiving store terminal, and performs the same processing as the processing in S303 and later.

(3) When Next Day or Later is Selected In the case of delivery after the next day (S421), as shown in FIG. 19, the ordering information processing unit 31 acquires all information on products that can be delivered to the receiving store. (S422). This information may be stored in advance in the headquarter server 3 or the regional server 22 as product information that can be ordered.
At the same time, the order information processing unit 31 for the products other than the time management, except for the inventory information of the receiving store, the product information scheduled to be received on the day, and the time management that is delivered from the distribution center to the receiving store on the next day. Product information is acquired (S423).
The order information processing unit 31 displays the received product information together with the inventory information and delivery product information of the product not managed in time acquired in S423 on the user terminal and accepts the order (S423). The following processing is performed.

As described above, according to the above-described embodiment, a product with a plurality of expiration dates in one day can deliver a product that arrives in the immediate vicinity of the delivery time, and can reliably deliver a product within the expiration date. Can deliver fresh products.

In addition, although the orderer terminal of each of the above-described embodiments has been described as the terminal possessed by the orderer, it may be a dedicated terminal installed in the ordering store.

In each of the above-described embodiments, the example in which the orderer is different from the recipient has been described. However, any of the embodiments can be applied to the case where the orderer and the recipient are the same person. In this case, the orderer can place an order by himself and receive delivery from a store near his home or work place, or go to the store and receive it.

Hereinafter, configurations and the like that can be added to the above-described embodiments will be described.
Regarding membership registration, membership registration may be made in advance by telephone, mail, or the Internet through a personal computer, or it may be a cash register terminal at the store, a tablet installed in the store, or the Internet. .

The destination information once registered may be saved on a member database such as the headquarter server 3 and read out from the next time so that the destination can be easily selected.

Further, when reading orderable product information, all product information in a pamphlet or the like may be read regardless of whether there is stock, or only products in stock may be read. In order to reduce the amount of data, only basic specific stock may be read, or only products with basic specific product stock may be read.
In addition, district-limited products or recommended products that are not in the store on the ordering side may be easily searched by displaying another icon on the screen of a tablet terminal or the like in the store and using the other icon.

Also, by applying for e-mail magazine registration at the same time as member registration, information can be regularly sent to members.

Also, when registering as a member, register the purpose of use (payment, parent's meal, self-use, etc.) together, and send information to suggest information such as products according to the purpose of the user by e-mail etc. May be.

You may make it possible to accept applications for regular reservations, such as delivering food for one week every week or delivering rice every month.

It is also possible to provide a purchase history database for storing the purchase history information of the user, and collect and analyze POS information based on this database to discover new needs and develop products. For example, it is possible to develop and propose popular product items for Yasushi Shijuku, and to manage and manage them by scene.

Recipients also register for e-mail magazines, register information on what the recipient wants in the member database of the headquarters server 3, distribute this desired information to the orderer, and provide it to the client. Not only the idea, but also the goods that the recipient wants can be sent, the unnecessary items are not sent, and the recipient is pleased. In addition, a message such as “Request to send” may be sent from the recipient side to the orderer side.

Based on the member database, the headquarter server 3 may periodically deliver an e-mail message indicating that it is time to send the item to the orderer, such as weekly or monthly.
Further, since the orderer has a strong connection with the ordering store, the customer information of the orderer may be stored at the ordering store terminal and distributed to the user by e-mail or the like. Along with this, it is only necessary to provide the store side with results rewards such as incentives and agency fees according to sales to the store on the orderer side.

A product database is set up in the headquarters server 3, and there are “regular repatriation gift 3000 yen course A (university student boys)” “regular filial gift single 3000 yen course B (70 to 75 years old)” “seasonal seasonal gift”, etc. It is also possible to register information on a regular delivery course in which the product sending side does not need to select a product every time, and accept an application for a regular flight by referring to the product database at the orderer side terminal. In this case, the contents of the selected scheduled flight may be notified to the recipient-side store terminal and the distribution center terminal, and orders may be placed periodically.

It should be noted that mixed products such as chilled products, room temperature products, and 20 ° C temperature controlled products such as bento boxes could not be delivered by home delivery. However, as in this embodiment, bento and chilled products can be delivered from stores. It can be delivered even when mixed with room temperature products.

When the recipient completes the receipt, such as signing with a tablet, the headquarter server 3 may automatically send a Thanks mail to the orderer and report the receipt in real time.

Also, you may make a proposal to send the gift to the recipient according to the event. In this case, the headquarter server 3 refers to the member database, and according to the attributes or purpose of the orderer and the recipient, the recipient sends the orderer to the mother's day, the recipient's birthday, and Saturday. In response to an event such as a business day, a mail of a proposal for sending a present etc. from the recipient to the orderer is distributed. As a result, when the recipient places an order, the above-mentioned orderer-side store and the recipient-side store are reversed in position, and the ordering information is sent to the orderer-side store terminal from the orderer-side store to the orderer. The goods requested by the recipient are delivered.

The orderer side store terminal or the receiver side store terminal may be provided with a function of taking a photo / video, and the orderer or the receiver's video or photo may be transmitted to the other side by e-mail or the like.

In addition, there are cases where there are a plurality of houses on the address display and there are many houses with the same last name, so that the actual delivery destination may not be known at the store on the recipient's side. In preparation for such a case, once the address of the delivery address is registered at the orderer side store terminal, the text data such as the image information of the location and the description thereof is linked to the map data of the point on the map. In addition, it may be transmitted to the receiver side store terminal together with the ordering information of the product. As a result, no one in the recipient store can deliver without any time loss.

Various changes can be made within the scope of the gist of the present invention.
For example, the above-described third embodiment (one-unit product, lot-managed product) may be combined with Embodiment 4 (time management).

DESCRIPTION OF SYMBOLS 1 Ordering party terminal 2 District server 3 Headquarter server 4 Receiving side terminal 11 Input part 12 Display part 13 Specific processing part 14 Transmission / reception processing part 21 Ordering information generation part 22 Transmission part 23 Member DB
41 Reception Output Unit 42 Verification Processing Unit 43 Receipt Confirmation Processing Unit 44 Sales Processing Unit 45 Authentication Processing Unit

Claims (8)

1. A system in which a product information processing apparatus that processes ordering information of an ordered product and a receiving store terminal of a receiving store that receives the ordered product are connectable via communication. ,
   The product information processing apparatus
   The receiving store that receives the product is specified, inventory information of products other than the time management product whose expiration date is managed by time among the products of the receiving store is acquired, and the specified receiving store Ordering processing means for generating ordering information including the stock information of the product and the product information ordered based on the scheduled product information of the time management product scheduled to be received at the receiving store and information identifying the recipient ,
   Transmitting means for transmitting the order information to the receiving store terminal,
   The receiving store terminal is
   Receiving output means for receiving the ordering information;
   Based on the ordering information received from the product information processing apparatus, collation means for reading and collating the product information of the products to be received in accordance with the order at the receiving store;
   A receipt confirmation means for entering that the recipient has received the matched product;
   An information processing system comprising:
2. A device that performs commodities ordering processing by being communicably connected to a terminal of a receiving store that receives goods ordered by a recipient based on ordering information,
   A specifying means for specifying a receiving store for receiving the product,
   For products other than the time management products whose expiration date is managed by time among the products at the receiving store, inventory information of the products at the receiving store is acquired, and the time management products are received at the receiving store. Product information that is scheduled to be received, and based on the inventory information of products other than the time-managed product and the product information scheduled to be received for the time-managed product, the product order is received. And order processing means for generating order information including information identifying the recipient,
   Transmitting means for transmitting the generated ordering information to the receiving store terminal;
   A product information processing apparatus characterized by comprising:
3. The order processing means acquires information on a product to be delivered to the receiving store nearest to the delivery time based on the delivery time of the designated product, and accepts an order based on the acquired product information. Or as a new order added to the normal delivery product to the receiving store as an order added to the latest product delivery information of the delivery time,
   The product information processing apparatus according to claim 2.
4. A method performed by a product information processing apparatus that processes ordering information of an ordered product and a receiving store terminal of a receiving store where the recipient receives the ordered product,
   The product information processing apparatus
   A process for identifying a receiving store that receives the above-mentioned product;
   Obtain inventory information of products other than time-managed products whose expiration date is managed by time among the products of the receiving store, and receive the stock information of the specified receiving store and the receiving store. Processing to generate order information including product information ordered based on the scheduled product information of the time management product scheduled to be received and information identifying the recipient;
   Processing to send the ordering information to the receiving store terminal,
   The receiving store terminal is
   Processing to receive and output the order information;
   Based on the order information received from the product information processing apparatus, processing for reading and collating the product information of the products to be received that are arranged according to the order at the receiving store,
   Processing to input that the recipient has received the matched product;
   An information processing method characterized by comprising:
5. A method performed by a computer that performs commodities ordering processing by being communicably connected to a terminal of a receiving store that receives goods ordered by a recipient based on ordering information,
   The computer
   A process for identifying a receiving store that receives the above-mentioned product;
   For products other than the time management products whose expiration date is managed by time among the products at the receiving store, inventory information of the products at the receiving store is acquired, and the time management products are received at the receiving store. Product information that is scheduled to be received, and based on the inventory information of products other than the time-managed product and the product information scheduled to be received for the time-managed product, the product order is received. Generating order information including information identifying the recipient and
   A process of transmitting the generated ordering information to the receiving store terminal;
   A product information processing method characterized by:
6. The computer
   Based on the delivery time of the product specified by the orderer, obtain information on the product delivered to the receiving store nearest to the delivery time, and place an order from the orderer based on the obtained product information , Or as a new order added to the normal delivery product to the receiving store, a process to accept as an order added to the latest product delivery information of the delivery time,
   The product information processing method according to claim 5.
7. Recorded a computer program for causing a computer that performs product ordering processing to function as a product information processing apparatus by being connected to a terminal of a receiving store that receives a product ordered by a recipient based on ordering information A computer-readable recording medium,
   For the above computer
   A process for identifying a receiving store that receives the above-mentioned product;
   For products other than the time management products whose expiration date is managed by time among the products at the receiving store, inventory information of the products at the receiving store is acquired, and the time management products are received at the receiving store. Product information that is scheduled to be received, and based on the inventory information of products other than the time-managed product and the product information scheduled to be received for the time-managed product, the product order is received. Generating order information including information identifying the recipient and
   A process of transmitting the generated ordering information to the receiving store terminal;
   The computer-readable recording medium which recorded the computer program which performs this.
8. For the above computer
   Based on the delivery time information of the product designated by the orderer, obtain information on the product delivered to the receiving store in the immediate vicinity of the delivery time, and from the orderer based on the obtained product information Process to accept the order, or, as a new order added to the normal delivery product to the receiving store, let the process to accept as an order added to the latest product delivery information of the delivery time,
   A computer-readable recording medium on which the computer program according to claim 7 is recorded.

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