WO2017216982A1 - Dispositif de traitement d'informations de produit, procédé et support d'enregistrement lisible par ordinateur dans lequel le programme d'ordinateur est enregistré - Google Patents

Dispositif de traitement d'informations de produit, procédé et support d'enregistrement lisible par ordinateur dans lequel le programme d'ordinateur est enregistré Download PDF

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Publication number
WO2017216982A1
WO2017216982A1 PCT/JP2016/084948 JP2016084948W WO2017216982A1 WO 2017216982 A1 WO2017216982 A1 WO 2017216982A1 JP 2016084948 W JP2016084948 W JP 2016084948W WO 2017216982 A1 WO2017216982 A1 WO 2017216982A1
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WIPO (PCT)
Prior art keywords
product
information
receiving store
products
order
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PCT/JP2016/084948
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English (en)
Japanese (ja)
Inventor
俊樹 下村
Original Assignee
俊樹 下村
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
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Publication date
Priority claimed from JP2016117303A external-priority patent/JP6105791B1/ja
Priority claimed from JP2016157871A external-priority patent/JP2018026003A/ja
Application filed by 俊樹 下村 filed Critical 俊樹 下村
Publication of WO2017216982A1 publication Critical patent/WO2017216982A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions

Definitions

  • the present invention is a mechanism related to the purchase of a product, and is particularly suitable for a case where a product is received through a convenience store (hereinafter simply referred to as “convenience store”) (including receipt at a store and receipt by delivery, the same applies hereinafter).
  • a convenience store hereinafter simply referred to as “convenience store”
  • Such a service provides a mechanism that allows you to access a predetermined shopping website, select and purchase the products you like from the website, or purchase and send gifts to friends, etc. Has been.
  • Patent Document 1 a user enjoys shopping by hand while looking at the actual product.
  • the user selects a product to purchase while viewing the actual product, and when the product to be purchased is determined, the product is given to the product.
  • a two-dimensional bar code indicating product identification information is photographed by the user's mobile phone, and the product obtained from the photographed image from the mobile phone to the shopping server at any location and at any time of the user Send the information, the delivery destination of the product and the desired delivery date and time, check the inventory of the product specified by the received identification information, obtain the price of the product, calculate the invoice amount, and perform the settlement process It is described.
  • Patent Document 2 a product ID uniquely corresponding to a product is acquired using short-range communication by the authentication function of a mobile phone, and the acquired product ID is transmitted to a payment machine.
  • the product ID By reading the product ID from the authentication function of the mobile phone, referring to the product database storing the price of the product corresponding to this product ID, displaying the price of the product on the display unit, and making a settlement by the operator It is described that the product is delivered and the purchase history of the product is stored as purchase history information on the mobile phone and used as a reference for the next purchase.
  • Patent Document 3 describes that a POS product identification code can be input by using a code reading function and a camera function attached to a portable information terminal, and a product image can be transmitted and ordered by image recognition. Systematization from ordering to home delivery was attempted by easily linking the system with the information management system.
  • the present invention has been made in order to solve the above-described problems, and orders products in a timely manner based on store inventory information, merchandise arrival information, etc., and receives them differently from the orderer. It is an object of the present invention to provide a mechanism that can be received by a person or an orderer himself / herself, increase the number of products that can be ordered, and reduce the load on a distribution warehouse.
  • a product information processing apparatus is based on order information including ordered product information, and personal information such as the name and address of a recipient who receives the product, A device that is communicably connected to a receiving store terminal that performs processing to receive the ordered product, accepts input of personal information such as the recipient's name and address, and the receiving device near the address Input means for specifying a store and inventory information or / and scheduled arrival product information of the above-mentioned receiving store, and receiving an order for the product based on the receiving store's inventory information and / or scheduled arrival product information
  • the orderer and the recipient may be the same person.
  • the input means may be configured to input whether the product is delivered to a predetermined address or delivered to the store as a method for receiving the product when placing an order.
  • the product information processing method is for receiving ordered products based on order information including ordered product information and personal information such as the name and address of a recipient receiving the products.
  • a computer that is communicably connected to a receiver-side store terminal that performs the processing of and processes ordering information for the receiver to receive the ordered product through the receiver-side store, Accepts the input of personal information such as the recipient's name and address, identifies the receiving store near the address, and obtains inventory information or / and scheduled arrival product information of the receiving store Processing for generating order information by accepting an order for a product based on the inventory information of the receiving store and / or the scheduled product information, the order information, and the recipient Personal information, characterized by performing a process of transmitting to the recipient the shop terminal.
  • the orderer and the recipient may be the same person.
  • the computer may further perform a process of further inputting whether the product is delivered to a predetermined address or delivered to the store as a method of receiving the product when performing the ordering process of the product.
  • the computer program according to one aspect of the present invention is to deliver the ordered product to the orderer based on the ordering information including the received product information ordered by the orderer and the personal information of the orderer.
  • a computer that is communicably connected to a receiver-side store terminal that performs the above-described processing and that processes order information for the receiver to receive the ordered product through the receiver-side store.
  • a computer program that accepts input of personal information such as the orderer's name and address to the computer, specifies a receiving store near the address, and inventory of goods at the receiving store Information or / and information on planned arrival of goods, and accepting orders for goods based on the inventory information of the receiving store and / or information on expected arrival of goods.
  • the process of generating order information, and the order information and characterized in that the personal information of the purchaser to perform a process of transmitting to the recipient the shop terminal.
  • the orderer and the recipient may be the same person.
  • the computer when performing the ordering process for the product, the computer may further perform a process for further inputting whether the product is delivered to a predetermined address or delivered to the store as a method for receiving the product. .
  • This computer program can be stored in a computer-readable recording medium such as a CD-ROM.
  • FIG. 1 is an overall schematic diagram of a product purchase system according to a first embodiment of the present invention.
  • the functional block diagram which concerns on 1st embodiment.
  • the processing flow which concerns on 1st embodiment.
  • the processing flow which concerns on 2nd embodiment.
  • the processing flow which concerns on 3rd embodiment The another processing flow which concerns on 3rd embodiment.
  • the further another processing flow which concerns on 3rd embodiment The figure which showed the example of the ordering screen which concerns on 3rd embodiment.
  • the processing flow which concerns on 4th embodiment The another processing flow which concerns on 4th embodiment.
  • the further another processing flow which concerns on 4th embodiment The processing flow which concerns on 4th embodiment.
  • This embodiment is most suitable for a store network in which a wide variety of products are available, such as a convenience store.
  • a convenience store provides services for delivering goods and meals.
  • services such as receiving goods ordered at supermarkets of department stores, department stores, and various specialty stores at nearby convenience stores.
  • the orderer and the recipient in this embodiment may be different persons, or may be the same person (order by yourself and receive by yourself).
  • Convenience stores handle many types of products, with tens of thousands of items. Assuming this situation, for example, when a parent is in a rural area and a son who is far away receives the product, he / she looks at the product information handled by a convenience store near the son and the parent It is very convenient if you can select products to be delivered to your son using A's dedicated terminal or your own personal computer or mobile phone, such as your personal computer or mobile phone, and you can deliver from your store near your son. Can receive. This is the same even when goods are sent to old parents who are far away. In addition to such a case, there is a case where it is desired to place an order by itself and receive a product by itself. For example, in order to work overtime at a company, there are cases where goods are sent to themselves or the goods are kept at a nearby store.
  • the orderer need only be able to read the inventory of the receiving store and the product information delivered at the time of delivery from the smartphone or home PC, without visiting the ordering store. .
  • the orderer logs in as a member through a predetermined order site provided by the headquarters server or the like from a personal computer or the like, and selects a delivery destination (recipient). Then, if it is within the ordering time for the distribution center of the receiving store on the orderer terminal screen, the selected time management product is included in the order of the receiving store and the order is notified to the distribution center. . In addition, if the order time from the distribution center is not in time, the time management product information scheduled to be received at the receiving store is obtained, along with the inventory product information of products other than the time management product. Display and accept orders based on this. Thus, even a time-managed product can be reliably delivered to the recipient.
  • single unit products products that can be ordered in units of one unit
  • lot unit products products that can be ordered only in a unit of a plurality of units
  • the orderer wants the product in lot units. Otherwise, the product in lot units cannot be listed in the catalog. For this reason, by reading the inventory of the receiving store for the product in lot units, the receiving store acts as a substitute for the distribution center, and the distribution cost can be greatly reduced.
  • the orderer logs in as a member through a predetermined order site provided by the headquarters server or the like from a personal computer or the like, and selects a delivery destination (recipient).
  • the inventory of the receiving store and the products that can be ordered in units are displayed on the screen of the orderer terminal, and an order is placed by selecting a product from among them.
  • the ordered products products that can be ordered in units are notified to the distribution center. Thereby, it can be delivered to the recipient regardless of the lot management product.
  • time-managed products and single unit products may simply display the stock of the receiving store on the orderer terminal screen, or display only a part of it. You may do it. Further, it may be combined with the time management product ordering method.
  • the store when placing an order from the stock of the receiving store, the store is notified of a product securing instruction.
  • the receiving store secures a product for which a product securing instruction has been issued from the store inventory.
  • all the products delivered together with the products already secured from the store inventory will be delivered, and the recipients with cashier scan or terminal scan or tablet when they are ready Confirm sales with the signature authentication. This unscanned item is handled as a shortage and excluded from sales.
  • the orderer For merchandise on the recipient's side or in the region, obtain the product information of the store in the recipient's region through the convenience store's headquarters so that the orderer can place an order after viewing it. Good.
  • the product price may be settled to the orderer when the product ordered at the store on the receiving side is inspected or delivered to the recipient. In this case, if a shortage occurs, payment may be made only for the inspection at the recipient's store or only for the product delivered to the recipient. For example, if the orderer orders a lunch box and eggs and orders a total of 1200 yen, but the egg is missing at the receiving store, the orderer will only order 1000 yen minus the egg price of 200 yen. Payment may be performed based on the payment information.
  • FIG. 1 is a diagram showing an outline of the overall configuration of the present embodiment.
  • the orderer terminal 1, the district server 2 (the ordering side district server 21 and the receiving side district server 22), the headquarter server 3, and the receiving store terminal 4 are in a state where they can communicate via the network.
  • the orderer terminal 1 is a terminal used by the orderer and may be a communicable computer such as a so-called personal computer, mobile terminal, or POS terminal that can be connected to the Internet.
  • the orderer terminal 1 includes a CPU, and a storage device such as a memory and a hard disk drive, whereby the functions shown in FIG. 2 can be realized.
  • the orderer terminal may be a terminal (a dedicated terminal or the like) installed in a store near the orderer.
  • the orderer terminal 1 includes an input unit 11, a display unit 12, and a transmission / reception processing unit 13.
  • the input processing unit 11 performs a process in which an orderer selects a product while actually looking at the ordering store and inputs product information for placing an order.
  • the input processing unit 11 performs processing for further receiving input of payment information for performing payment for the purchase of the product from the orderer.
  • the display unit 12 acquires and displays the common product information handled in the ordering store and the receiving store, and the order-receiving store product information not handled in the ordering store and handled in the receiving store. Do.
  • the display unit 12 performs a process of displaying product information that can be ordered, such as product information and inventory information handled at the receiving store, acquired from the receiving store terminal 4.
  • the transmission / reception processing unit 13 performs processing for transmitting the input product information and the specified recipient information to the headquarter server 3 via the district server 21.
  • the headquarter server 3 is a computer device as a product information processing apparatus that supervises a store and processes ordering information.
  • the district server 2 is provided in order to distribute a part of the functions of the headquarter server 3.
  • the headquarter server 3 includes a CPU, and a storage device such as a memory and a hard disk drive, thereby realizing the functions shown in FIG.
  • the headquarter server 3 includes an order information processing unit 31, a transmission unit 32, a delivery instruction unit 33, and a member database (DB) 34.
  • the order information processing unit 31 receives the merchandise information and the recipient information transmitted from the ordering side store terminal 1, and performs processing for generating order information from these information.
  • the transmission unit 32 performs processing for identifying the receiving store side store from the recipient information included in the ordering information and transmitting the ordering information to the receiving store side terminal.
  • the delivery instruction unit 33 performs a process of giving a delivery instruction to the distribution center terminal 5 to be described later to add the product information designated by the orderer terminal 1 to the delivery information for the next day receiving store.
  • the member database 34 is a database of member personal information.
  • the personal information includes various information such as an ID, a password, and an address.
  • the receiving side store terminal 4 may be a computer terminal installed in the receiving side store and may be a communicable computer such as a so-called personal computer, mobile terminal, and POS terminal that can be connected to the Internet.
  • the receiving-end store terminal 1 includes a CPU and a storage device such as a memory and a hard disk drive, whereby the functions shown in FIG. 2 can be realized.
  • the reception output unit 41 performs processing for receiving and outputting the ordering information.
  • the verification processing unit 42 reads the product information of the collected products based on the output order information and performs a process of verifying with the order information.
  • the receipt confirmation processing unit 43 performs a process of inputting that the recipient has received the verified product.
  • the sales processing unit 44 performs a counting process for performing a sales settlement process based on the settlement information input by the orderer when the matching process unit 42 has verified the product.
  • the authentication processing unit 45 receives an input of recipient identification information and performs an authentication process based on the recipient information included in the order information.
  • the orderer and the recipient may be the same person as well as the orderer and the recipient are different persons.
  • the orderer accesses the ordering site at the orderer terminal 1 and logs in to the site (S101).
  • the login information is authenticated based on member information registered in the member database (DB) 34 of the headquarter server 3 in advance.
  • DB member database
  • As the login screen as shown in FIG. 4, authentication is performed using a user name, a password, and the like.
  • the login may be a combination of a member number or a registered telephone number.
  • the orderer uses the orderer terminal 1 to select a delivery destination from the delivery destination selection button displayed on the screen (S102), and selects and inputs recipient information (S103).
  • the recipient information may be registered in advance in the member DB 34 of the headquarters server 1 or the like so that the orderer can read it and select it from the screen. . Further, information on recipients that are not registered may be newly registered on the screen of the orderer terminal 1. In addition, registration of member information and delivery destination information may be performed by an operator listening to the recipient's information by telephone or the like. When the orderer and the recipient are the same person, the name and address of the orderer itself (this is the name and address of the recipient).
  • the home address of the recipient, the company address, or the orderer's own home address, company address, or any other address can be specified if the orderer and recipient are the same.
  • a nearby store can be designated as the recipient. In this case, by accepting the address of the recipient, a store near the address is searched, and a nearby store is specified from the search result. Then, store receipt can be specified by associating and registering the specified store and recipient information.
  • the orderer designates a delivery date using the orderer terminal 1 (S104). For example, as shown in FIG. 6, the delivery date is specified by displaying the current day and a button other than the current day. If the current day button is pressed, the delivery date is processed as the same day delivery order. If a date other than the current day is specified, a date input screen or calendar is displayed as shown in FIG. In this process, when a date other than the current day is designated as the delivery date, the process proceeds to the process of the second embodiment to be described later.
  • the specific processing unit 13 of the orderer terminal 1 accesses the district server 21 (S105), and the stock information of the Tokyo store A that is the store on the recipient side from the district server 22 on the recipient side. Is displayed on the display unit 12 (S106).
  • the inventory information of each store is aggregated periodically or instantaneously from each store terminal 2 to the district server 2 or the headquarter server 3 and stored in an inventory database (DB).
  • the inventory information may be read from the receiving store terminal 4.
  • the orderer inputs the order information by selecting the product to order from the product information (inventory information) displayed on the display unit 12 of the orderer terminal 1 (S107).
  • the order information is input from the inventory information of the Tokyo store A, which is the receiving store, displayed on the display unit 12 of the orderer terminal 1 using an input means such as a touch panel.
  • a method for receiving the product may be displayed on the screen to select whether the product is delivered from the store to the recipient, or whether the recipient stops at the store to receive the product (store delivery). In the case of over-the-counter delivery, the delivery date becomes the over-the-counter delivery date.
  • the transmission / reception processing unit 13 transmits the order information to the district server 21 (S108). As a result, it is transmitted to the receiving district server 22 via the head office server 3 (S109), and the customer's copy (order confirmation) and the store copy slip are printed at the district server and the orderer terminal 2.
  • the receiving output unit 21 receives the ordering information, collects the products in the store based on the received ordering information, and confirms and secures the prepared inventory (S111). As shown in FIG. 9, this processing is performed by the received store terminal 4 reading the barcodes and the like of the collected goods at the received store terminal 4, and the matching processing unit 42 collating with the order information. The products for which the verification has been completed are secured until they are delivered by placing them separately from the displayed products. In the case of delivery, keep until delivery time. It should be noted that, when the inventory is confirmed, the missing item is processed to be out of stock by inputting to that effect, and is excluded from the object of settlement.
  • a delivery statement is printed, checked against delivery product data, and entered. Products that match the ordered product are recorded as sales.
  • the ordering information may also be notified to the ordering store.
  • Settlement is registered by the sales processing unit 44 of the receiving store terminal 4 (S112). By registering the settlement, the information is notified to the headquarter server 3.
  • the ordering district server 21 records the sales at the ordering store, prints an order confirmation, and passes it to the orderer. Also, at the receiving store, fees such as a delivery fee and a reservation fee for the receiving store are recorded.
  • the example is described in which sales are recorded at the ordering store and a predetermined fee is recorded at the receiving store. However, sales are recorded at the receiving store and the predetermined fee is charged at the ordering store. You may make it account.
  • a receipt slip and a statement are issued, delivered to the recipient, or the recipient receives the product at the receiving store, gets a signature on the receipt slip, and the authentication processing unit 43 has completed the receipt.
  • a signature may be obtained from the tablet terminal (receiving side store terminal 4) at the time of delivery.
  • the input information is sent to the headquarter server 3 to be recorded as sales, thereby completing the ordering process.
  • the payment process may be completed.
  • the timing of completion of the settlement process may be at the time of inspection before delivery or at the time of cash register check before delivery.
  • the inventory of the receiving store can be obtained without having to deliver the product one by one from the distribution center. You can receive goods using. In particular, daily deliveries such as bento boxes have a very short expiration date, so they could not be delivered far away by courier etc. The product recipient can receive the product. The receiving store can also expect an increase in product sales and commission revenue.
  • a distribution center terminal 5 on the recipient side is further added in the present embodiment.
  • a distribution center terminal 5 is arranged in a Kanto area distribution warehouse in the recipient's area.
  • the distribution center terminal 5 is a computer that processes delivery information to each store in the area.
  • the order information is transmitted to the distribution center terminal 5 via the Kanto district server to which the order information is transmitted in S109 (S201).
  • the distribution center terminal 5 adds the product of the order information ordered by the orderer in addition to the delivery product information based on the order from the already determined store, and ships from the distribution center (S202).
  • the product information of the ordered product is sent as delivery information together with the product information of the normal delivery product.
  • the goods delivered to the store based on the delivery information ordinary delivery products, ordered products
  • the inspection efficiency is good if the items are delivered in an easy-to-understand manner in distinction from the regular order items.
  • the product identified by the orderer is identified by the inspection, and the product is retained until it is delivered to the recipient.
  • the cash register is registered as a product to be delivered to the recipient at the receiving store terminal 4 (S204).
  • the sales at the ordering store may be recorded, and a predetermined fee may be recorded at the receiving store.
  • delivery processing for the product ordered by the recipient is performed.
  • the ordered product information is added to the delivery information for the next day, the product actually viewed by the orderer on the ordering side can be remoted without causing a shortage. Can be given to recipients living in If the purchaser pays the product purchase price, the recipient can receive the product without making any settlement.
  • the third embodiment is an example in which the processing for one-unit product and lot-unit product is separately processed according to the delivery date.
  • the processing flow in this case is shown in FIGS.
  • symbol is attached
  • the order information processing unit 31 determines that the delivery date is (1) the current day, (2) the next day, and (3) the next day or later. Determine which of the three cases is applicable.
  • the order information processing unit 31 receives one unit product and lot unit product that are received from the distribution center to the receiving store on the day. Is acquired (S301). This information is acquired from the terminal if the information has arrived at the headquarter server 3, and from the terminals when the information is stored in the receiving store terminal 4 or the distribution center terminal 5. At the same time, the order information processing unit 31 acquires the inventory information of the store from the receiving store terminal 4 for the single unit product and the lot unit product (S302).
  • the order information processing unit 31 causes the user terminal to display the acquired scheduled product information of the single unit product and the lot unit product together with the stock information of the single unit product and the lot unit product of the store, It is possible to place an order based on the displayed information (S303).
  • An example of the screen in this case is shown in FIG. As shown in FIG. 16, product information acquired for each item is displayed. When there is a stock, the number of stocks is displayed, and when there is no stock, no stock is displayed. When a product whose expiration date or expiration date has expired at the time of delivery is displayed, it is displayed that the store terminal automatically performs a cancellation process as a missing item.
  • the order information ordered from the displayed product information is notified to the receiving store terminal 4 via the head office server 3 and the district server 22, and the product specified at the receiving store is reserved. Will be able to receive this. Thereafter, the same processing as S109 described above is performed.
  • the order information processing unit 31 acquires a single unit product and a lot unit product scheduled to be received the next day from the distribution center to the receiving store (S311). .
  • the order information processing unit 31 acquires inventory information of the current single unit product and lot management product of the receiving store (S312).
  • the order information processing unit 31 displays the arrival schedule information and the inventory information acquired in the above-described processes of S311 and S312 on the user terminal, and accepts the order (S313).
  • the orderer is notified of the order information ordered from the displayed product information to the receiving store terminal 4 via the headquarter server 3 and the district server 22, and reserves the corresponding product at the receiving store. Delivery, etc. will be possible. Thereafter, the same processing as S109 described above is performed.
  • the order information processing unit 31 acquires all pieces of information on one-unit products that can be delivered to the receiving store. (S321). This information may be stored in advance in the headquarter server 3 or the regional server 22 as product information that can be ordered. At the same time, the order information processing unit 31 delivers the stock information of the receiving store, the lot-unit product information delivered from the distribution center to the receiving store on the day, and the next day from the distribution center to the receiving store. Lot unit product information is acquired (S322). Then, the order information processing unit 31 displays the acquired single unit product information together with the lot unit product inventory information and the delivery product information acquired in S322 on the user terminal, and accepts the order (S323). The order information ordered from the displayed product information is notified to the receiving store terminal 4 via the headquarter server 3 and the district server 22 so that the corresponding product can be reserved, delivered, etc. Become. Thereafter, the same processing as S109 described above is performed.
  • the inventory information on the receiving store side is bothered. No need to get. For products that are not in time for the order deadline, it is sufficient to accept orders from the inventory at the receiving store or the products scheduled to be received.
  • the store inventory is read and ordered according to the inventory without having to be newly delivered from the distribution center to the receiving store. If received, it can be delivered to the recipient without any problems.
  • the process for the next day may be divided based on the product delivery deadline time instead of being divided in units of calendar days.
  • the product delivery deadline is the deadline for inputting the next day product delivery request from the store to the head office or the distribution center.
  • the product delivery deadline is determined to be, for example, 10:00 am on the previous day if the product is delivered to the store the next day. In this case, if it is before the next order deadline, it is still possible to place an order for goods to be purchased from the store to the distribution center.
  • the same processing processing after the next day is performed.
  • the same processing (the processing on the next day) as in S311 and subsequent steps may be performed.
  • the order deadline for the product to be delivered to the store the next day is determined to be 10:00 am on the previous day, if the product is delivered on June 2, then 10:00 am on June 1
  • the headquarter server 3 instructs the distribution center terminal 5 to include the ordered product in the product delivered on June 2 of the next day. Can be delivered reliably.
  • the headquarters server 3 For orders placed after 10:00 am on June 1 and delivered on June 2, the headquarters server 3 is accessed, and the items delivered to the receiving store on June 2 are By acquiring the information, matching it with the store inventory, and making it possible for the orderer to select it, the product can be delivered reliably the next day.
  • the arrival of goods to the store is not only once a day. For example, if delivery of goods is divided by time several times a day, such as in the morning, noon, evening, etc. A delivery flight at the arrival time closest to the receipt time may be designated.
  • stock items in a store it is only necessary to narrow down to only products that are within the expiration date at the time of receipt and receive orders. Processing in this case will be described with reference to FIGS. Note that a description of processing similar to that in the above-described embodiment is omitted.
  • the order information processing unit 31 When the day is selected In the case of delivery on the day, as shown in FIG. 17, when the delivery time is selected (S401), the order information processing unit 31 The arrival schedule information of the time management product that arrives from the distribution center at the time corresponding to the delivery time is acquired (S402). For example, when 12:00 pm is designated as the delivery time, if the latest arrival time is 9:00 am, the arrival information is acquired. And the order information processing part 31 acquires the inventory information of the said store via the receiving side store terminal 4 about goods other than time management (S403). Thereafter, the same processing as the processing after S303 described above is performed.
  • the ordering information processing section 31 moves from the distribution center 5 to the receiving store.
  • the arrival schedule information of the time management product to be received according to the receiving time of the next day and the product other than the time management is acquired (S412). For example, when 2:00 pm is designated as the delivery time on the next day, the arrival information around the next day, which is the latest delivery time, is acquired.
  • the ordered product can be made into an ordered product in addition to the regular store order.
  • the order information processing unit 31 acquires the inventory information of the store and the product information scheduled to be received on the day for the product other than the time management from the receiving store terminal, and performs the same processing as the processing in S303 and later.
  • the ordering information processing unit 31 acquires all information on products that can be delivered to the receiving store. (S422). This information may be stored in advance in the headquarter server 3 or the regional server 22 as product information that can be ordered. At the same time, the order information processing unit 31 for the products other than the time management, except for the inventory information of the receiving store, the product information scheduled to be received on the day, and the time management that is delivered from the distribution center to the receiving store on the next day.
  • Product information is acquired (S423).
  • the order information processing unit 31 displays the received product information together with the inventory information and delivery product information of the product not managed in time acquired in S423 on the user terminal and accepts the order (S423). The following processing is performed.
  • a product with a plurality of expiration dates in one day can deliver a product that arrives in the immediate vicinity of the delivery time, and can reliably deliver a product within the expiration date. Can deliver fresh products.
  • orderer terminal of each of the above-described embodiments has been described as the terminal possessed by the orderer, it may be a dedicated terminal installed in the ordering store.
  • the orderer can place an order by himself and receive delivery from a store near his home or work place, or go to the store and receive it.
  • membership registration may be made in advance by telephone, mail, or the Internet through a personal computer, or it may be a cash register terminal at the store, a tablet installed in the store, or the Internet. .
  • the destination information once registered may be saved on a member database such as the headquarter server 3 and read out from the next time so that the destination can be easily selected.
  • all product information in a pamphlet or the like may be read regardless of whether there is stock, or only products in stock may be read.
  • only basic specific stock may be read, or only products with basic specific product stock may be read.
  • district-limited products or recommended products that are not in the store on the ordering side may be easily searched by displaying another icon on the screen of a tablet terminal or the like in the store and using the other icon.
  • Recipients also register for e-mail magazines, register information on what the recipient wants in the member database of the headquarters server 3, distribute this desired information to the orderer, and provide it to the client. Not only the idea, but also the goods that the recipient wants can be sent, the unnecessary items are not sent, and the recipient is pleased.
  • a message such as “Request to send” may be sent from the recipient side to the orderer side.
  • the headquarter server 3 may periodically deliver an e-mail message indicating that it is time to send the item to the orderer, such as weekly or monthly. Further, since the orderer has a strong connection with the ordering store, the customer information of the orderer may be stored at the ordering store terminal and distributed to the user by e-mail or the like. Along with this, it is only necessary to provide the store side with results rewards such as incentives and agency fees according to sales to the store on the orderer side.
  • a product database is set up in the headquarters server 3, and there are “regular repatriation gift 3000 yen course A (university student boys)” “regular filial gift single 3000 yen course B (70 to 75 years old)” “seasonal seasonal gift”, etc. It is also possible to register information on a regular delivery course in which the product sending side does not need to select a product every time, and accept an application for a regular flight by referring to the product database at the orderer side terminal. In this case, the contents of the selected scheduled flight may be notified to the recipient-side store terminal and the distribution center terminal, and orders may be placed periodically.
  • mixed products such as chilled products, room temperature products, and 20 ° C temperature controlled products such as bento boxes could not be delivered by home delivery.
  • bento and chilled products can be delivered from stores. It can be delivered even when mixed with room temperature products.
  • the headquarter server 3 may automatically send a Thanks mail to the orderer and report the receipt in real time.
  • the headquarter server 3 refers to the member database, and according to the attributes or purpose of the orderer and the recipient, the recipient sends the orderer to the mother's day, the recipient's birthday, and Saturday.
  • a mail of a proposal for sending a present etc. from the recipient to the orderer is distributed.
  • the recipient places an order the above-mentioned orderer-side store and the recipient-side store are reversed in position, and the ordering information is sent to the orderer-side store terminal from the orderer-side store to the orderer.
  • the goods requested by the recipient are delivered.
  • the orderer side store terminal or the receiver side store terminal may be provided with a function of taking a photo / video, and the orderer or the receiver's video or photo may be transmitted to the other side by e-mail or the like.
  • Embodiment 4 time management

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  • Business, Economics & Management (AREA)
  • Economics (AREA)
  • Engineering & Computer Science (AREA)
  • General Business, Economics & Management (AREA)
  • Development Economics (AREA)
  • Finance (AREA)
  • Marketing (AREA)
  • Accounting & Taxation (AREA)
  • Theoretical Computer Science (AREA)
  • Strategic Management (AREA)
  • General Physics & Mathematics (AREA)
  • Physics & Mathematics (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Tourism & Hospitality (AREA)
  • Quality & Reliability (AREA)
  • Operations Research (AREA)
  • Human Resources & Organizations (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

La présente invention vise à proposer un cadriciel dans lequel il est possible de passer une commande opportune pour un produit sur la base d'informations d'une vitrine de magasin, telles que des informations de stock ou des informations de livraison de produit, de telle sorte qu'un destinataire différent de la partie passant une commande ou la partie passant une commande peut recevoir le produit commandé, et dans lequel le nombre de produits qui peuvent être commandés peut être considérablement accru et la charge sur les entrepôts de distribution peut être réduite. À cet effet, la présente invention concerne un dispositif qui est connecté d'une manière telle qu'une communication est possible avec des terminaux de vitrine de magasin côté réception qui effectuent un processus pour recevoir un produit commandé sur la base d'informations de commande qui comportent des informations concernant le produit commandé et des informations personnelles, telles que le nom et l'adresse du destinataire en vue de recevoir le produit, ledit dispositif comprenant : un moyen d'entrée pour accepter une entrée des informations personnelles, telles que le nom et l'adresse du destinataire, et identifier une vitrine de magasin côté réception qui se trouve à proximité de l'adresse ; un moyen de traitement de commande pour acquérir des informations de stock de produits et/ou des informations de produit à livraison planifiée pour la vitrine de magasin côté réception et générer les informations de commande en acceptant une commande pour le produit sur la base des informations de stock et/ou des informations de produit à livraison planifiée pour la vitrine de magasin côté réception ; et un moyen de transmission pour transmettre les informations de commande et les informations personnelles de la partie passant une commande au terminal de vitrine de magasin côté réception.
PCT/JP2016/084948 2016-06-13 2016-11-25 Dispositif de traitement d'informations de produit, procédé et support d'enregistrement lisible par ordinateur dans lequel le programme d'ordinateur est enregistré WO2017216982A1 (fr)

Applications Claiming Priority (4)

Application Number Priority Date Filing Date Title
JP2016-117303 2016-06-13
JP2016117303A JP6105791B1 (ja) 2016-06-13 2016-06-13 情報処理システム、商品情報処理装置、方法及びコンピュータプログラム
JP2016-157871 2016-08-10
JP2016157871A JP2018026003A (ja) 2016-08-10 2016-08-10 商品情報処理装置、方法及びコンピュータプログラム

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Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2019121180A (ja) * 2018-01-05 2019-07-22 株式会社Ｋｄｄｉエボルバ 注文受付装置、注文受付方法、及びプログラム
CN113920701A (zh) * 2021-09-29 2022-01-11 杭州拼便宜网络科技有限公司 商品保质期监管方法、装置、设备和存储介质

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* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2002169983A (ja) * 2000-12-04 2002-06-14 Nec Corp 系列小売店を統合した商品販売システム及び商品販売方法
JP2002288459A (ja) * 2001-03-26 2002-10-04 Fujitsu Ltd センター購入処理方法、バーチャル百貨店方法及び店舗端末注文処理方法
WO2015162715A1 (fr) * 2014-04-23 2015-10-29 楽天株式会社 Dispositif de serveur, procédé de commande, support d'enregistrement et programme

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2002169983A (ja) * 2000-12-04 2002-06-14 Nec Corp 系列小売店を統合した商品販売システム及び商品販売方法
JP2002288459A (ja) * 2001-03-26 2002-10-04 Fujitsu Ltd センター購入処理方法、バーチャル百貨店方法及び店舗端末注文処理方法
WO2015162715A1 (fr) * 2014-04-23 2015-10-29 楽天株式会社 Dispositif de serveur, procédé de commande, support d'enregistrement et programme

Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2019121180A (ja) * 2018-01-05 2019-07-22 株式会社Ｋｄｄｉエボルバ 注文受付装置、注文受付方法、及びプログラム
JP7332272B2 (ja) 2018-01-05 2023-08-23 株式会社Ｋｄｄｉエボルバ 注文受付装置、注文受付方法、及びプログラム
CN113920701A (zh) * 2021-09-29 2022-01-11 杭州拼便宜网络科技有限公司 商品保质期监管方法、装置、设备和存储介质

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