TWI777472B - A network security device that can automatically detect disconnection and a system that uses it - Google Patents

A network security device that can automatically detect disconnection and a system that uses it Download PDF

Info

Publication number
TWI777472B
TWI777472B TW110110944A TW110110944A TWI777472B TW I777472 B TWI777472 B TW I777472B TW 110110944 A TW110110944 A TW 110110944A TW 110110944 A TW110110944 A TW 110110944A TW I777472 B TWI777472 B TW I777472B
Authority
TW
Taiwan
Prior art keywords
network
signal
security
module
management device
Prior art date
Application number
TW110110944A
Other languages
Chinese (zh)
Other versions
TW202238539A (en
Inventor
謝仕偉
詹瑞通
洪嗣珉
許松源
李采倪
Original Assignee
中興保全科技股份有限公司
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 中興保全科技股份有限公司 filed Critical 中興保全科技股份有限公司
Priority to TW110110944A priority Critical patent/TWI777472B/en
Application granted granted Critical
Publication of TWI777472B publication Critical patent/TWI777472B/en
Publication of TW202238539A publication Critical patent/TW202238539A/en

Links

Images

Abstract

A network security device that can automatically detect disconnection, includes a connection detection module, a telecommunication number query module, and a failure report module. The connection detection module detects whether the network line which the security module transmits the security signal is disconnected, and generates a disconnection signal when the network line is disconnected. The telecommunication number query module transmits the query signal to a IPS network management device according to the disconnection signal, and receives the network line status from the IPS network management device. Failure report module, connected to the telecom number query module, send a failure report signal to the IPS network management device when the network line status is abnormal, and send a dispatch signal to a service management device when the network line status is normal.

Description

可自動偵測斷線之連網保全裝置及使用其之系統A network security device capable of automatically detecting disconnection and a system using the same

一種保全裝置或保全系統,尤其是一種可自動偵測斷線之連網保全裝置及使用其之系統。 A security device or security system, especially a network security device capable of automatically detecting disconnection and a system using the same.

隨著社會大眾越來越注重安全,越來越多公司行號、商家、展場或是住家選擇安裝保全系統來保障生活的安全,保全服務普及於現代人的生活中。至今,保全服務更是多元化發展,例如智能旅館代管、居家照護等都能與保全服務結合。 As the public pays more and more attention to safety, more and more companies, businesses, exhibition venues or homes choose to install security systems to ensure the safety of life, and security services are popularized in modern people's lives. So far, security services have been diversified, for example, smart hotel hosting, home care, etc. can be combined with security services.

當保全主機斷線而無法連接至管制中心,保全管制中心需要派遣勤務人員至現場確認斷線原因是為保全主機故障、被竊賊惡意破壞,又或是為電信業者、電力公司一方的設備故障。然而,保全用戶群數量眾多,在每次斷線都要以派遣勤務人員至現場確認斷線原因,不僅費時、費力,更使得維護的人力成本大幅增加。 When the security host is disconnected and cannot be connected to the control center, the security control center needs to dispatch staff to the scene to confirm that the disconnection is caused by the failure of the security host, malicious damage by thieves, or equipment failure on the part of the telecommunications company and the power company. However, since there are a large number of security users, it is necessary to dispatch service personnel to the site to confirm the cause of the disconnection every time the line is disconnected, which is not only time-consuming and labor-intensive, but also greatly increases the labor cost of maintenance.

本發明一實施例係提供一種可自動偵測斷線之連網保全裝置,包含連線偵測模組、電信編號查詢模組以及報修模組。其中連線偵測模組,偵測保全模組傳送保全訊號的網路線路是否斷線,於網路線路斷線時產生斷線訊號,於網路線路斷線後恢復連線時產生回復連網訊 號。電信編號查詢模組,依據斷線訊號傳送查詢訊號至電信商網管裝置,並接收來自電信商網管裝置的電路狀態。報修模組,連接電信編號查詢模組,於電路狀態為異常時傳送報修訊號至電信商網管裝置,於電路狀態為正常時傳送派勤訊號至勤務管理裝置。通知模組,接收回復連網訊號,依據回復連網訊號發送回復連網通知於客戶端電子裝置。 An embodiment of the present invention provides a network security device capable of automatically detecting disconnection, including a connection detection module, a telecommunication number query module, and a repair report module. Among them, the connection detection module detects whether the network line through which the security module transmits the security signal is disconnected, and generates a disconnection signal when the network line is disconnected. Internet News No. The telecommunication number inquiry module transmits an inquiry signal to the network management device of the telecom provider according to the disconnection signal, and receives the circuit status from the network management device of the telecom business. The repair report module is connected to the telecom number query module, and sends a repair report signal to the telecom network management device when the circuit state is abnormal, and sends a dispatch signal to the service management device when the circuit state is normal. The notification module receives the reply network connection signal, and sends the reply network connection notification to the client electronic device according to the reply network connection signal.

在一些實施例中,可自動偵測斷線之連網保全裝置,其中通知模組於電路狀態為異常時發送異常事件通知至客戶端電子裝置,並且,通知模組於報修模組傳送報修訊號至電信商網管裝置時,發送已提報修通知於客戶端電子裝置。 In some embodiments, a network security device capable of automatically detecting disconnection, wherein the notification module sends an abnormal event notification to the client electronic device when the circuit state is abnormal, and the notification module transmits a repair report signal to the repair report module When sent to the network management device of the telecommunication company, a repair notification has been submitted to the client electronic device.

在一些實施例中,客戶端電子裝置產生解除指令並傳送至通知模組,報修模組於電路狀態為異常時傳送解除訊號至電信商網管裝置,於電路狀態為正常時傳送解除訊號至該勤務管理裝置。 In some embodiments, the client electronic device generates a release command and sends it to the notification module, the repair report module sends a release signal to the telecommunication network management device when the circuit state is abnormal, and sends the release signal to the service when the circuit state is normal management device.

在一些實施例中,可自動偵測斷線之連網保全裝置,更包含警示模組,於電路狀態為異常時驅動發出警示。 In some embodiments, the network security device capable of automatically detecting disconnection further includes an alarm module, which drives and issues an alarm when the circuit state is abnormal.

本發明一實施例係提供一種可自動偵測斷線之連網保全系統,包含如前任一實施例所述的連網保全裝置、保全主機、電信商網管裝置以及勤務管理裝置。其中保全主機經由網路線路傳送保全訊號至連網保全裝置。電信商網管裝置,包含檢測模組依據查詢訊號進行檢測並產生電路狀態。勤務管理裝置接收連網保全裝置傳送的派勤訊號。 An embodiment of the present invention provides a network security system capable of automatically detecting disconnection, including the network security device, security host, telecommunication business network management device and service management device as described in any of the previous embodiments. The security host transmits the security signal to the network security device via the network line. A network management device for a telecommunication business includes a detection module to detect and generate a circuit state according to the query signal. The duty management device receives the dispatch signal sent by the network-connected security device.

在一些實施例中,查詢訊號包含電信編號,電信商網管裝置的檢測模組依據查詢訊號的電信編號,檢測對應電信編號的線路的電路狀態。 In some embodiments, the query signal includes a telecommunication number, and the detection module of the telecommunication business network management device detects the circuit state of the line corresponding to the telecommunication number according to the telecommunication number of the query signal.

在一些實施例中,可自動偵測斷線之連網保全系統更包含工作機,勤務管理裝置依據派勤訊號產生派勤單,工作機依據派勤單產生回復連網訊號並傳送回復連網訊號至連網保全裝置。 In some embodiments, the network security system capable of automatically detecting disconnection further includes a work machine, the duty management device generates a dispatch list according to the dispatch signal, and the work machine generates a reply connection signal according to the dispatch form and transmits the reply connection to the Internet signal to the networked security device.

在一些實施例中,電信商網管裝置更包含排程模組,於接收查詢訊號並於檢測電路狀態為異常時產生維修排程單。 In some embodiments, the telecom network management device further includes a scheduling module, which receives an inquiry signal and generates a maintenance schedule when the detected circuit state is abnormal.

在一些實施例中,連網保全裝置的連線偵測模組於網路線路恢復連線時傳送回復連網訊號予保全主機,保全主機依據回復連網訊號重新連接網路線路。 In some embodiments, the connection detection module of the network security device transmits a return network signal to the security host when the network line is restored, and the security host reconnects the network line according to the return network signal.

本發明之可自動偵測斷線之連網保全裝置以及使用其之連網保全系統,能即時判斷網路斷線的原因,不須派勤至客戶端現場便可釐清網路斷線是網際網路供應商或是電力供應商設備故障造成,或是保全管制端的設備故障造成,而能減少人力出勤成本,並可於第一時間向網際網路供應商或是電力供應商報修,提高故障排除效率。此外,連網保全系統更可進一步掌握即時的保全系統的連線狀況或是網際網路供應商或是電力供應商的維修進度。 The network security device capable of automatically detecting disconnection of the present invention and the network security system using the same can instantly determine the cause of the network disconnection, and can clarify whether the network disconnection is an Internet disconnection without dispatching to the client site. It is caused by the equipment failure of the network provider or the power supplier, or the equipment failure of the security control terminal, which can reduce the cost of labor and attendance, and can report to the Internet provider or the power supplier for repair at the first time, so as to increase the failure rate. exclude efficiency. In addition, the network security system can further grasp the real-time connection status of the security system or the maintenance progress of the Internet provider or the electricity provider.

1:連網保全系統 1: Network security system

10:連網保全裝置 10: Network security device

11:連線偵測模組 11: Connection detection module

12:電信編號查詢模組 12: Telecom number query module

13:報修模組 13: Repair module

14:通知模組 14: Notification module

15:警示模組 15: Warning module

20:保全主機 20: Security host

30:電信商網管裝置 30: Telecom network management device

31:檢測模組 31: Detection module

32:排程模組 32:Scheduling Module

40:勤務管理裝置 40: Service management device

50:工作機 50: Working machine

60:客戶端電子裝置 60: Client electronic device

[圖1]是本發明可自動偵測斷線之連網保全裝置的方塊示意圖。 [FIG. 1] is a block diagram of the network security device capable of automatically detecting disconnection of the present invention.

[圖2]是本發明可自動偵測斷線之連網保全系統的方塊示意圖(一)。 Fig. 2 is a block diagram (1) of the network security system capable of automatically detecting disconnection of the present invention.

[圖3]是本發明可自動偵測斷線之連網保全系統的方塊示意圖(二)。 [FIG. 3] is a block diagram (2) of the network security system capable of automatically detecting disconnection of the present invention.

以下舉出具體實施例以詳細說明本發明之內容,並以圖式作為輔助說明。說明書中提及之符號係參閱符號說明。 Specific embodiments are given below to describe the content of the present invention in detail, and the drawings are used as auxiliary descriptions. For the symbols mentioned in the manual, please refer to the symbol description.

請參閱圖1與圖2所示,圖1為本發明可自動偵測斷線之連網保全裝置的方塊示意圖,圖2為本發明可自動偵測斷線之連網保全系統的方塊示意圖(一)。本發明之可自動偵測斷線之連網保全裝置10包含連線偵測模組11、電信編號查詢模組12以及報修模組13。連線偵測模組11設置於管制中心。 Please refer to FIG. 1 and FIG. 2 , FIG. 1 is a block diagram of a network security device capable of automatically detecting disconnection of the present invention, and FIG. 2 is a block diagram of a network security system capable of automatically detecting disconnection of the present invention ( one). The network security device 10 capable of automatically detecting disconnection of the present invention includes a connection detection module 11 , a telecommunication number inquiry module 12 and a repair report module 13 . The connection detection module 11 is arranged in the control center.

連線偵測模組11,偵測保全主機20用於傳送保全訊號的網路線路是否斷線,於網路線路斷線時產生斷線訊號。在此,連線偵測模組11可以定時或不定時發送偵測訊號至保全主機20,若保全主機20在一預定時間內無回應,可判斷保全主機20的網路線路為斷線,惟連線偵測模組11偵測網路線路是否斷線非僅以此為限,例如保全主機20在一預定時間內未回應連線偵測模組11所數次發送的偵測訊號;或是以ping(呼)方式來測試,即是向保全主機20傳出一個ICMP的請求回顯封包,並等待接收回顯回應封包,藉以判斷保全主機20的網路線路為斷線。 The connection detection module 11 detects whether the network line used by the security host 20 for transmitting the security signal is disconnected, and generates a disconnection signal when the network line is disconnected. Here, the connection detection module 11 can send a detection signal to the security host 20 regularly or irregularly. If the security host 20 does not respond within a predetermined period of time, it can be determined that the network line of the security host 20 is disconnected. The connection detection module 11 is not limited to detecting whether the network line is disconnected, for example, the security host 20 has not responded to the detection signals sent by the connection detection module 11 several times within a predetermined period of time; or The test is performed by ping (calling), that is, sending an ICMP request echo packet to the security host 20, and waiting for the echo response packet to be received, so as to determine that the network line of the security host 20 is disconnected.

此外,保全主機20傳透過網路線路與保全管制端(例如保全管制中心)雙向連接,網路線路例如可以是警用線路、電話線、非對稱數位使用者線路(Asymmetric Digital Subscriber Line,ADSL)、無線封包交換服務(GPRS)、全球微波接入互通網路(WiMax)、第三代通訊系統(3rd Generation,3G)或第四代通訊系統(4rd Generation,4G),惟前述網路線路僅為舉例,非以此為限。 In addition, the security host 20 is bidirectionally connected to a security control terminal (eg, a security control center) through a network line, and the network line may be, for example, a police line, a telephone line, or an Asymmetric Digital Subscriber Line (ADSL). , Wireless Packet Switching Service (GPRS), Worldwide Interoperability for Microwave Access (WiMax), 3rd Generation (3G) or 4th Generation (4G), but the aforementioned network lines are only This is an example, not a limitation.

連網保全裝置10的電信編號查詢模組12依據斷線訊號傳送查詢訊號至電信商網管裝置30。在此,電信商網管裝置30設置於網際網路供應商(Internet Service Provider,ISP),或是設置於電力供應商。在此,連網保全裝置10與電信商網管裝置30可透過3G、4G、5G等各式傳輸協定通訊連接。 The telecommunication number query module 12 of the network security device 10 transmits a query signal to the telecommunication business network management device 30 according to the disconnection signal. Here, the network management device 30 of the telecommunication company is installed in an Internet service provider (Internet Service Provider, ISP), or installed in an electric power supplier. Here, the network security device 10 and the telecommunication company network management device 30 can be communicated and connected through various transmission protocols such as 3G, 4G, and 5G.

請再參閱圖1與圖2所示,電信商網管裝置30包含檢測模組31,檢測模組31依據查詢訊號檢測對應於斷線的網路之電路狀態為正常或異常。意即,檢測模組31先依據查詢訊號找出對應的網路線路,再檢測其電路狀態是否為正常(是否斷線),當網路斷線時電路狀態即為異常,網路未斷線時電路狀態即為正常。 Please refer to FIG. 1 and FIG. 2 again, the network management device 30 of the telecommunication company includes a detection module 31 , and the detection module 31 detects whether the circuit state of the network corresponding to the disconnection is normal or abnormal according to the query signal. That is, the detection module 31 first finds out the corresponding network line according to the query signal, and then detects whether the circuit state is normal (disconnected). When the network is disconnected, the circuit state is abnormal, and the network is not disconnected. When the circuit state is normal.

換言之,若是因網際網路供應商、電力供應商等的設備故障所造成網路斷線,其電路狀態為異常;若是非因網際網路供應商、電力供應商設備故障所造成前述說明的網路斷線,則在網際網路供應商、電力供應商等的電路狀態為正常。 In other words, if the network is disconnected due to the equipment failure of the Internet provider or power provider, the circuit status is abnormal; if it is not caused by the equipment failure of the Internet provider or power provider If the circuit is disconnected, the circuit status of the Internet provider, power provider, etc. is normal.

在一些實施例,查詢訊號包含保全主機20的電信編號,而電信編號對應保全主機20連接到保全管制端的網路線路。電信商網管裝置30接收查詢訊號後,檢測模組31檢測對應電信編號的網路線路為正常或異常。 In some embodiments, the query signal includes the telecommunication number of the security host 20 , and the telecommunication number corresponds to the network line of the security host 20 connected to the security control terminal. After the telecommunication network management device 30 receives the inquiry signal, the detection module 31 detects whether the network line corresponding to the telecommunication number is normal or abnormal.

請再參閱圖1與圖2所示,當電信商網管裝置30檢測網路之電路狀態後,電信編號查詢模組12可接收來自電信商網管裝置30的檢測結果,即網路線路之電路狀態。 Please refer to FIG. 1 and FIG. 2 again, after the telecom network management device 30 detects the circuit status of the network, the telecom number query module 12 can receive the detection result from the telecom network management device 30 , that is, the circuit status of the network line .

報修模組13連接電信編號查詢模組12,於電路狀態為異常 時傳送報修訊號至電信商網管裝置30。也就是說,當電信商網管裝置30檢測結果為電路狀態異常,報修模組13便會自動地向電信商網管裝置30報修。此時,電信商網管裝置30收到報修,網際網路供應商或是電力供應商便可派遣維修人員前往機房排除故障或是前往外線進行維修,例如電信商網管裝置30在收到報修後發送報修通知至維修人員的工作手機(或工作機50,其如後所述),維修人員即可依據報修通知前往維修。在一些實施例中,連網保全裝置10可儲存報修紀錄,以供後續查詢之用,有效避免「報而不(未)修」的爭執發生。 The repair report module 13 is connected to the telecommunication number query module 12, and the circuit state is abnormal The repair report signal is sent to the network management device 30 of the telecommunication company at the same time. That is to say, when the detection result of the telecommunication company network management device 30 is that the circuit state is abnormal, the repair report module 13 will automatically report to the telecommunication company network management device 30 for repair. At this time, the network management device 30 of the telecommunication company receives the repair report, and the Internet provider or the electricity supplier can send maintenance personnel to the equipment room to troubleshoot the fault or go to the outside for maintenance. The repair notification is sent to the work mobile phone (or the work machine 50 , which will be described later) of the maintenance personnel, and the maintenance personnel can go to repair according to the repair notification. In some embodiments, the network-connected security device 10 can store the repair report record for subsequent inquiries, so as to effectively avoid the occurrence of disputes of "reported but not (not) repaired".

如前所述,若是非因網際網路供應商、電力供應商設備故障所造成網路斷線,則在網際網路供應商、電力供應商等的電路狀態為正常,其非屬網際網路供應商、電力供應商等所能處理,因此,報修模組13於電路狀態為正常時傳送派勤訊號至勤務管理裝置40,在此,勤務管理裝置40可設置於保全管制端,保全管制端接收派勤訊號後,可安排維修人員前往客戶端檢查並維修設備。 As mentioned above, if the network disconnection is not caused by the equipment failure of the Internet provider or power provider, then the circuit status of the Internet provider, power provider, etc. is normal, and it does not belong to the Internet. Suppliers, power suppliers, etc. can handle it. Therefore, when the circuit state is normal, the repair report module 13 transmits a dispatch signal to the duty management device 40. Here, the duty management device 40 can be set at the security control terminal and the security control terminal. After receiving the dispatch signal, maintenance personnel can be arranged to go to the client to check and repair the equipment.

如此,本發明的連網保全裝置10可以即時判斷網路斷線的原因,不須每次都要派勤至客戶端現場便可釐清網路斷線是網際網路供應商或是電力供應商設備故障造成,或是保全管制端的設備故障造成,因此能減少人力出勤成本,並可於第一時間向網際網路供應商或是電力供應商報修,提高故障排除效率。 In this way, the network security device 10 of the present invention can immediately determine the reason for the disconnection of the network, and it is not necessary to dispatch to the client site every time to find out whether the disconnection is caused by the Internet provider or the power provider. It is caused by equipment failure, or equipment failure at the security control end, so it can reduce the cost of labor and attendance, and can report to the Internet provider or electricity provider for repairs at the first time, improving the efficiency of troubleshooting.

請參閱圖2與圖3所示,在一些實施例中,連網保全裝置10更包含通知模組14,於電路狀態為異常時發送異常事件通知至客戶端電子裝置60。客戶端電子裝置60可以是電腦、行動裝置(例如手機、平板 等裝置)並以簡訊、電子郵件或是透過應用程式(mobile app)推播的方式提供異常事件通知,然本發明不以此為限。 Referring to FIG. 2 and FIG. 3 , in some embodiments, the network security device 10 further includes a notification module 14 for sending an abnormal event notification to the client electronic device 60 when the circuit state is abnormal. The client electronic device 60 can be a computer, a mobile device (such as a mobile phone, a tablet and other devices) and provide notification of abnormal events in the form of text messages, emails, or push broadcasting through an application (mobile app), but the present invention is not limited to this.

在一些實施例中,通知模組14於報修模組13傳送該報修訊號至電信商網管裝置30時,發送已提報修通知至客戶端電子裝置60。在此,客戶端電子裝置60與通知形式相同於前文所述,在此不再累述。 In some embodiments, the notification module 14 sends a repair report notification to the client electronic device 60 when the repair report module 13 transmits the repair report signal to the telecommunication company network management device 30 . Here, the client electronic device 60 and the notification form are the same as those described above, and are not repeated here.

在一些實施例中,客戶端電子裝置60可產生解除指令並傳送至通知模組14,而報修模組13於電路狀態為異常時傳送解除訊號至電信商網管裝置30,於電路狀態為正常時傳送解除訊號至勤務管理裝置40。因此,若使用者認為前述網路線路斷線為誤報,或是可自行處理而解決斷線問題,即可以客戶端電子裝置60解除電信商網管裝置30或勤務管理裝置40的作動(即前述說明之維修程序),既方便又快速。 In some embodiments, the client electronic device 60 can generate a release command and send it to the notification module 14, and the repair report module 13 sends a release signal to the telecommunication network management device 30 when the circuit state is abnormal, and when the circuit state is normal The release signal is sent to the service management device 40 . Therefore, if the user thinks that the above-mentioned disconnection of the network line is a false alarm, or can solve the disconnection problem by himself, the client electronic device 60 can cancel the operation of the network management device 30 or the service management device 40 of the telecommunication company (that is, the above description maintenance procedures), which is convenient and fast.

在一些實施例中,連線偵測模組11於網路線路恢復連線時傳送回復連網訊號予通知模組14,通知模組14接收到回復連網訊號後發送回復連網通知至客戶端電子裝置60。在此,客戶端電子裝置60與通知形式相同於前文所述,在此不再累述。 In some embodiments, the connection detection module 11 sends a return connection signal to the notification module 14 when the network connection is restored, and the notification module 14 sends a return connection notification to the client after receiving the return connection signal. terminal electronic device 60 . Here, the client electronic device 60 and the notification form are the same as those described above, and are not repeated here.

如此,透過通知模組14發送異常事件通知、已提報修通知以及回復連網通知至客戶端電子裝置60,保全用戶可隨時掌握保全系統的連線狀態,從而避免在維修過程中重複通報保全管制端。 In this way, the notification module 14 sends the notification of abnormal events, the notification for repairs submitted, and the notification for replying to the network connection to the client electronic device 60, so that the security user can keep track of the connection status of the security system at any time, thereby avoiding repeated notification of security control during the maintenance process. end.

請再參閱圖1所示,在一些實施例中,連網保全裝置10更包含警示模組15,於電信編號查詢模組12接收來自電信商網管裝置30的電路狀態為異常時發出警示。在此,警示例如可以是透過作業系統顯示於保全管制端之中控主機的顯示幕,然本發明不以此為限,警示例如 也可以透過應用程式推播顯示於保全管制端之行動裝置。 Referring to FIG. 1 again, in some embodiments, the network security device 10 further includes an alert module 15 , which issues an alert when the telecommunication number query module 12 receives an abnormal circuit state from the telecommunication network management device 30 . Here, for example, the warning can be displayed on the display screen of the central control host of the security control terminal through the operating system, but the present invention is not limited to this. You can also push the mobile device displayed on the security control terminal through the app.

請參閱圖2與圖3所示,圖3為本發明可自動偵測斷線之連網保全系統的方塊示意圖(二)。在一實施例中,一種可自動偵測斷線之連網保全系統1,包含:前文所述的任一實施例所述的連網保全裝置10、保全主機20、電信商網管裝置30以及勤務管理裝置40。其中,保全主機20經由網路線路傳送保全訊號至連網保全裝置10,電信商網管裝置30包含檢測模組31依據該查詢訊號進行檢測並產生電路狀態,勤務管理裝置40接收連網保全裝置10傳送的派勤訊號。在此,連網保全裝置10、保全主機20、電信商網管裝置30以及勤務管理裝置40同於前文所述,故在此不再累述。 Please refer to FIG. 2 and FIG. 3 . FIG. 3 is a block diagram (2) of the network security system capable of automatically detecting disconnection of the present invention. In one embodiment, a network security system 1 capable of automatically detecting disconnection includes: the network security device 10 described in any of the foregoing embodiments, a security host 20 , a telecommunication business network management device 30 , and a service Management device 40 . The security host 20 transmits a security signal to the network security device 10 via a network line, the telecommunication business network management device 30 includes a detection module 31 to detect and generate a circuit state according to the query signal, and the service management device 40 receives the network security device 10 The dispatch signal sent. Here, the network security device 10 , the security host 20 , the telecommunication company network management device 30 , and the service management device 40 are the same as those described above, so they will not be repeated here.

在一些實施例中,查詢訊號包含電信編號,電信商網管裝置30的檢測模組31依據查詢訊號的電信編號,檢測對應電信編號的線路的電路狀態。在此,檢測模組31及電信編號同於前文所述,故在此不再累述。 In some embodiments, the query signal includes a telecommunication number, and the detection module 31 of the telecommunication business network management device 30 detects the circuit state of the line corresponding to the telecommunication number according to the telecommunication number of the query signal. Here, the detection module 31 and the telecommunication number are the same as those described above, so they are not repeated here.

請參閱圖3所示,在一些實施例中,連網保全系統1更包含工作機50,連接勤務管理裝置40,其可經由前述說明之網路進行連線。當勤務管理裝置40依據派勤訊號產生派勤單,其中,派勤單可以包含維修地址、預計維修時間、網路線路的電信編號或是故障項目等等,因此工作機50可連接勤務管理裝置40而取得派勤單,並顯示於工作機50的顯示螢幕(圖未示)。 Please refer to FIG. 3 , in some embodiments, the network security system 1 further includes a working machine 50 connected to the service management device 40 , which can be connected via the network described above. When the duty management device 40 generates a dispatch sheet according to the dispatch signal, the dispatch sheet may include the maintenance address, the estimated maintenance time, the telecommunication number of the network line or the fault item, etc. Therefore, the working machine 50 can be connected to the duty management device 40 to obtain the dispatch slip and display it on the display screen of the working machine 50 (not shown).

在一些實施例中,維修人員攜帶工作機50前往客戶端進行設備維修,工作機50依據派勤單的偵測到對應派勤單所記載的電信編號 的網路線路回復連線,或是維修人員透過工作機50回報對應派勤單所記載的電信編號的網路線路之設備完成維修,工作機50傳送回復連網訊號至勤務管理裝置40,再由勤務管理裝置40傳送至連網保全裝置10。如此,保全管制端可掌握即時的保全系統的連線狀況。 In some embodiments, the maintenance personnel carry the work machine 50 to the client to perform equipment maintenance, and the work machine 50 detects the telecommunication number recorded in the corresponding dispatch sheet according to the dispatch sheet The network line is restored to the connection, or the maintenance personnel report through the work machine 50 to report the equipment of the network line corresponding to the telecommunication number recorded in the dispatch sheet to complete the maintenance, and the work machine 50 transmits the return connection signal to the service management device 40, and then It is transmitted from the service management device 40 to the network security device 10 . In this way, the security control terminal can grasp the real-time connection status of the security system.

請參閱圖2與圖3所示,在一些實施例中,電信商網管裝置30更包含排程模組32,於接收查詢訊號後,檢測電路狀態為異常時產生維修排程單。在此,電信商網管裝置30(網際網路供應商或是電力供應商)接收連網保全裝置10傳送的查詢訊號後,產生維修排程單,維修排程單可以包含維修地址、預計維修時間、網路線路的電信編號或是故障項目等等,在此,排程單的資訊可傳送至連網保全裝置10,以供保全管制端掌握網際網路供應商或是電力供應商的維修進度。 Please refer to FIG. 2 and FIG. 3 , in some embodiments, the network management device 30 of the telecommunication company further includes a scheduling module 32 , after receiving the inquiry signal, it detects that the circuit state is abnormal and generates a maintenance schedule. Here, after receiving the inquiry signal sent by the network security device 10, the telecom network management device 30 (Internet provider or power provider) generates a maintenance schedule. The maintenance schedule may include the maintenance address and the estimated maintenance time. , the telecommunication number of the network line or the fault item, etc. Here, the information of the schedule sheet can be transmitted to the network security device 10, so that the security control terminal can grasp the maintenance progress of the Internet provider or the electricity provider .

請參閱圖2與圖3所示,在一些實施例中,連網保全裝置10的連線偵測模組11於網路線路恢復連線時傳送回復連網訊號予保全主機20,保全主機20依據回復連網訊號重新連接網路線路。 Please refer to FIG. 2 and FIG. 3 , in some embodiments, the connection detection module 11 of the network security device 10 transmits a return connection signal to the security host 20 when the network line is restored, and the security host 20 Reconnect the network line according to the reply network signal.

本發明的連網保全裝置10以及使用連網保全裝置10的連網保全系統1,能即時判斷網路斷線的原因,不須派勤至客戶端現場便可釐清網路斷線是網際網路供應商或是電力供應商設備故障造成,或是保全管制端的設備故障造成,而能減少人力出勤成本,並可於第一時間向網際網路供應商或是電力供應商報修,提高故障排除效率。此外,連網保全系統1更可進一步掌握即時的保全系統的連線狀況或是網際網路供應商或是電力供應商的維修進度。 The network security device 10 of the present invention and the network security system 1 using the network security device 10 can immediately determine the reason for the disconnection of the network, and it is possible to determine whether the disconnection is the Internet without dispatching to the client site. It can be caused by the equipment failure of the road supplier or the power supplier, or the equipment failure of the security control terminal, which can reduce the cost of labor and attendance, and can report to the Internet provider or the power supplier for repairs at the first time, which can improve troubleshooting. efficiency. In addition, the network security system 1 can further grasp the real-time connection status of the security system or the maintenance progress of the Internet provider or the power provider.

透過上述之詳細說明,即可充分顯示本發明之目的及功效 上均具有實施之進步性,極具產業之利用性價值,且為目前市面上前所未見之新發明,完全符合專利要件,爰依法提出申請。唯以上所述僅為本發明之較佳實施例而已,當不能用以限定本發明所實施之範圍。即凡依本發明專利範圍所作之均等變化與修飾,皆應屬於本發明專利涵蓋之範圍內,謹請 貴審查委員明鑑,並祈惠准,是所至禱。 Through the above detailed description, the purpose and effect of the present invention can be fully demonstrated All of the above have the progress of implementation, have great industrial utilization value, and are new inventions that have never been seen on the market. They fully meet the requirements of patents, and they can be applied in accordance with the law. Only the above descriptions are only preferred embodiments of the present invention, and should not be used to limit the scope of the present invention. That is, all the equivalent changes and modifications made according to the scope of the patent of the present invention should fall within the scope of the patent of the present invention.

1:連網保全系統 1: Network security system

10:連網保全裝置 10: Network security device

11:連線偵測模組 11: Connection detection module

12:電信編號查詢模組 12: Telecom number query module

13:報修模組 13: Repair module

14:通知模組 14: Notification module

20:保全主機 20: Security host

30:電信商網管裝置 30: Telecom network management device

31:檢測模組 31: Detection module

32:排程模組 32:Scheduling Module

40:勤務管理裝置 40: Service management device

Claims (9)

一種可自動偵測斷線之連網保全裝置,包含:一連線偵測模組,偵測一保全主機用於傳送一保全訊號的一網路線路是否斷線,於該網路線路斷線時產生一斷線訊號,於該網路線路斷線後恢復連線時產生一回復連網訊號;一電信編號查詢模組,依據該斷線訊號傳送一查詢訊號至一電信商網管裝置,並接收來自該電信商網管裝置的一電路狀態;一報修模組,連接該電信編號查詢模組,於該電路狀態為異常時傳送一報修訊號至該電信商網管裝置,於該電路狀態為正常時傳送一派勤訊號至一勤務管理裝置;以及一通知模組,接收該回復連網訊號,依據該回復連網訊號發送一回復連網通知於一客戶端電子裝置。 A network security device capable of automatically detecting disconnection, comprising: a connection detection module for detecting whether a network line used by a security host to transmit a security signal is disconnected, and when the network line is disconnected A disconnection signal is generated when the network line is disconnected, and a reconnection signal is generated when the connection is restored after the network line is disconnected; a telecom number query module sends a query signal to a telecom network management device according to the disconnection signal, and Receive a circuit state from the telecom network management device; a repair report module is connected to the telecom number query module, and sends a repair signal to the telecom network management device when the circuit state is abnormal, and when the circuit state is normal sending a dispatch signal to a duty management device; and a notification module receiving the reply network connection signal, and sending a reply network connection notification to a client electronic device according to the reply network connection signal. 如請求項1所述的可自動偵測斷線之連網保全裝置,其中該通知模組於該電路狀態為異常時發送一異常事件通知至該客戶端電子裝置,該通知模組於該報修模組傳送該報修訊號至該電信商網管裝置時,發送一已提報修通知於該客戶端電子裝置。 The network security device capable of automatically detecting disconnection according to claim 1, wherein the notification module sends an abnormal event notification to the client electronic device when the circuit state is abnormal, and the notification module sends a notification to the client electronic device during the repair report When the module transmits the repair report signal to the network management device of the telecommunication company, it sends a repair report notification to the client electronic device. 如請求項2所述的可自動偵測斷線之連網保全裝置,其中該客戶端電子裝置產生一解除指令並傳送至該通知模組,該報修模組於該電路狀態為異常時傳送一解除訊號至該電信商網管裝置,於該電路狀態為正常時傳送該解除訊號至該勤務管理裝置。 The network security device capable of automatically detecting disconnection according to claim 2, wherein the client electronic device generates a release command and sends it to the notification module, and the repair report module sends a message when the circuit state is abnormal A release signal is sent to the network management device of the telecommunication company, and the release signal is sent to the service management device when the circuit state is normal. 如請求項1所述的可自動偵測斷線之連網保全裝置,更包含一警示模組,連接該電信編號查詢模組,於該電路狀態為異常時發出一警示。 The network security device capable of automatically detecting disconnection according to claim 1, further comprising a warning module, which is connected to the telecommunication number query module, and issues a warning when the circuit state is abnormal. 一種可自動偵測斷線之連網保全系統,包含:如請求項1至4任一項所述連網保全裝置;一保全主機,經由該網路線路傳送該保全訊號至該連網保全裝置;一電信商網管裝置,包含一檢測模組,依據該查詢訊號進行檢測並產生該電路狀態;以及一勤務管理裝置,接收該連網保全裝置傳送的該派勤訊號。 A network security system capable of automatically detecting disconnection, comprising: a network security device as described in any one of request items 1 to 4; a security host that transmits the security signal to the network security device via the network line ; a telecommunication business network management device, comprising a detection module for detecting and generating the circuit state according to the inquiry signal; and a duty management device for receiving the dispatch signal transmitted by the network security device. 如請求項5所述的可自動偵測斷線之連網保全系統,其中該查詢訊號包含一電信編號,該電信商網管裝置的該檢測模組依據該查詢訊號的該電信編號,檢測對應該電信編號的該網路線路的該電路狀態。 The network security system capable of automatically detecting disconnection according to claim 5, wherein the query signal includes a telecommunication number, and the detection module of the telecommunication business network management device detects the corresponding telecommunication number according to the telecommunication number of the query signal. The circuit state of this network line for the telecom number. 如請求項5所述的可自動偵測斷線之連網保全系統,更包含一工作機,該勤務管理裝置依據該派勤訊號產生一派勤單,該工作機依據該派勤單產生該回復連網訊號並傳送該回復連網訊號至該連網保全裝置。 The network security system capable of automatically detecting disconnection as described in claim 5, further comprising a work machine, the duty management device generates a work order according to the dispatch signal, and the work machine generates the reply according to the dispatch order The network connection signal is sent and the reply network connection signal is sent to the network connection security device. 如請求項5所述的可自動偵測斷線之連網保全系統,其中該電信商網管裝置更包含一排程模組,於接收該查詢訊號並於檢測該電路狀態為異常時產生一維修排程單。 The network security system capable of automatically detecting disconnection as claimed in claim 5, wherein the telecommunications provider network management device further comprises a scheduling module for receiving the inquiry signal and generating a maintenance when detecting that the circuit state is abnormal Scheduled order. 如請求項5所述的可自動偵測斷線之連網保全系統,其中該連網保全裝置的該連線偵測模組於該網路線路恢復連線時傳送該 回復連網訊號予該保全主機,該保全主機依據該回復連網訊號重新連接該網路線路。 The network security system capable of automatically detecting disconnection as claimed in claim 5, wherein the connection detection module of the network security device transmits the connection when the network line is restored. A network connection signal is returned to the security host, and the security host reconnects the network line according to the reply network signal.
TW110110944A 2021-03-25 2021-03-25 A network security device that can automatically detect disconnection and a system that uses it TWI777472B (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
TW110110944A TWI777472B (en) 2021-03-25 2021-03-25 A network security device that can automatically detect disconnection and a system that uses it

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
TW110110944A TWI777472B (en) 2021-03-25 2021-03-25 A network security device that can automatically detect disconnection and a system that uses it

Publications (2)

Publication Number Publication Date
TWI777472B true TWI777472B (en) 2022-09-11
TW202238539A TW202238539A (en) 2022-10-01

Family

ID=84957923

Family Applications (1)

Application Number Title Priority Date Filing Date
TW110110944A TWI777472B (en) 2021-03-25 2021-03-25 A network security device that can automatically detect disconnection and a system that uses it

Country Status (1)

Country Link
TW (1) TWI777472B (en)

Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20050120204A1 (en) * 2003-12-01 2005-06-02 Gary Kiwimagi Secure network connection
CN201438320U (en) * 2009-06-15 2010-04-14 中兴保全股份有限公司 Integration network-type security device
TW201342315A (en) * 2012-04-11 2013-10-16 Alpha Pricing Co Ltd Connection confirmation method of security system
TWM473566U (en) * 2013-10-18 2014-03-01 Hung Tai Techonlogy Co Ltd Cloud server and integrated management system
TW201610938A (en) * 2014-09-05 2016-03-16 Liang Fu Security Corp Ltd Operating system with large-quantity obstruction removal and method thereof
TW201714150A (en) * 2015-10-07 2017-04-16 威迅科技股份有限公司 Warning method and system for abnormal central office connection

Patent Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20050120204A1 (en) * 2003-12-01 2005-06-02 Gary Kiwimagi Secure network connection
CN201438320U (en) * 2009-06-15 2010-04-14 中兴保全股份有限公司 Integration network-type security device
TW201342315A (en) * 2012-04-11 2013-10-16 Alpha Pricing Co Ltd Connection confirmation method of security system
TWM473566U (en) * 2013-10-18 2014-03-01 Hung Tai Techonlogy Co Ltd Cloud server and integrated management system
TW201610938A (en) * 2014-09-05 2016-03-16 Liang Fu Security Corp Ltd Operating system with large-quantity obstruction removal and method thereof
TW201714150A (en) * 2015-10-07 2017-04-16 威迅科技股份有限公司 Warning method and system for abnormal central office connection

Also Published As

Publication number Publication date
TW202238539A (en) 2022-10-01

Similar Documents

Publication Publication Date Title
CN101064698B (en) Classification processing method for affair message of information household electrical appliance
CN102694871A (en) Server long-distance monitoring and fault processing device and method based on short message of mobile phone
CN101763705A (en) Integrated system for monitoring urban electric fires on remote basis and implementing method thereof
CN101170593B (en) A VoIP phone terminal and online failure detection device and method
CN101854647A (en) Method for remotely monitoring and managing mobile agent server (MAS) through short message interface
CN102291275A (en) Server cluster monitoring technology and method
CN103024326A (en) Video backup method and system based on security and protection home gateway
CN102412998A (en) Operation service system and maintenance method and device thereof
US20100262665A1 (en) Classified processing method for event message of information household appliances
CN103580914A (en) Method and device based on operation of fault monitoring platform of remote digital security and protection systems
JP2011034181A (en) Different type of communication server system for remote monitoring or remote operation
JP2010231422A (en) Automatic alarm notification device, automatic alarm notification system, and automatic alarm notification method
US20110274254A1 (en) Remote Surveillance System
TWI777472B (en) A network security device that can automatically detect disconnection and a system that uses it
CN105931060A (en) Data service complaint handling method and system
CN102547603A (en) Method, system and equipment for alarm processing
CN207135281U (en) One kind production real-time information management system
JP2010204723A (en) Monitoring system and alarm reporting method
CN202652241U (en) SMS-based device monitoring server remotely and processing failure
CN101163040B (en) Method of automatically notifying connection state of supervised equipment to users
CN105656700A (en) Integrated monitoring and automatic emergency decision processing method and device for distributed computer room
CN201284169Y (en) Monitoring apparatus
CN102098191A (en) Method for monitoring SIP (Session Initiation Protocol) equipment in local area network
KR20030060853A (en) Total DVR Control Surveilance Center Manager Technology
JP2018147316A (en) Dwelling unit security system

Legal Events

Date Code Title Description
GD4A Issue of patent certificate for granted invention patent