JPH07307985A - Fault treating method/device for building equipment remote monitor system - Google Patents

Fault treating method/device for building equipment remote monitor system

Info

Publication number
JPH07307985A
JPH07307985A JP9668794A JP9668794A JPH07307985A JP H07307985 A JPH07307985 A JP H07307985A JP 9668794 A JP9668794 A JP 9668794A JP 9668794 A JP9668794 A JP 9668794A JP H07307985 A JPH07307985 A JP H07307985A
Authority
JP
Japan
Prior art keywords
building
equipment
worker
abnormality
identification code
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
JP9668794A
Other languages
Japanese (ja)
Inventor
Hisao Terada
寿生 寺田
Hitoshi Kagaya
仁 加賀谷
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Hitachi Building Systems Engineering and Service Co Ltd
Hitachi Building Systems Engineering Co Ltd
Original Assignee
Hitachi Building Systems Engineering and Service Co Ltd
Hitachi Building Systems Engineering Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Hitachi Building Systems Engineering and Service Co Ltd, Hitachi Building Systems Engineering Co Ltd filed Critical Hitachi Building Systems Engineering and Service Co Ltd
Priority to JP9668794A priority Critical patent/JPH07307985A/en
Publication of JPH07307985A publication Critical patent/JPH07307985A/en
Pending legal-status Critical Current

Links

Landscapes

  • Telephonic Communication Services (AREA)
  • Indicating And Signalling Devices For Elevators (AREA)
  • Maintenance And Inspection Apparatuses For Elevators (AREA)
  • Alarm Systems (AREA)
  • Selective Calling Equipment (AREA)

Abstract

PURPOSE:To shorten the down time caused by the fault of a building equipment by selecting a worker who is working at a building nearest the building corresponding to the inputted building identification code out of a storage at a monitor station. CONSTITUTION:When an equipment of another building has a fault together with a signal inputted to a monitor center 12 and the names of the faulty equipment and the relevant building shown on a display device 12E respectively, the supervisor of the center 12 inputs the building code of the faulty equipment to an input device 12F. A monitor center controller 12B retrieves 3 storage 12D to check whether other workers are working in the same area as the building corresponding to the input building code. If other workers are not detected, the storage 12D is retrieved for the areas adjacent to the relevant area. Then the relevant worker and his building name are shown on the device 12E. Thus it is possible to quickly select the restoring worker when the abnormality of a building equipment is detected.

Description

【発明の詳細な説明】Detailed Description of the Invention

【0001】[0001]

【産業上の利用分野】本発明はビル設備遠隔監視システ
ムの故障対応方法およびその装置に係り、特に、異常発
生した設備機器の早期復旧に好適なビル設備遠隔監視シ
ステムの故障対応方法およびその装置に関する。
BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a failure handling method and apparatus for a building equipment remote monitoring system, and more particularly to a failure handling method and apparatus for a building equipment remote monitoring system suitable for early restoration of equipment equipment in which an abnormality has occurred. Regarding

【0002】[0002]

【従来の技術】従来、特開昭59−108192号公報
記載のように、一般加入電話回線等を用いて、設備機器
の故障等の異常信号を遠方の設備異常を監視する遠隔監
視センタに通報し、異常を受信した遠隔監視センタは、
当該設備機器が設置されている建物の地域の作業を担当
する部署に連絡して、担当部署から作業者を派遣して設
備機器の故障の復旧を行なっていた。
2. Description of the Related Art Conventionally, as described in JP-A-59-108192, a general subscriber telephone line or the like is used to report an abnormal signal such as a failure of a facility device to a remote monitoring center for monitoring a facility abnormality in a distant place. The remote monitoring center that received the abnormality,
The department in charge of the work in the area of the building where the equipment is installed was contacted, and a worker was dispatched from the department in charge to repair the failure of the equipment.

【0003】[0003]

【発明が解決しようとする課題】上記従来技術では、設
備機器の異常を受信した遠隔監視センタである監視局
は、異常が発生した設備機器が設置されている建物の作
業を担当する部署へ電話で連絡し、この担当者は、複数
の作業者の予定表を見て当該建物に一番近い建物で作業
を行なっている作業者に連絡して、異常設備機器の復旧
を指示する。このように、設備機器の故障受信から作業
者の復旧指示までの連絡体制が複雑なため多く時間がか
かるという問題や、担当部署では、予定表から作業者の
その日の作業現場は把握できるが、作業予定現場が複数
ある場合、設備機器異常受信時の全作業者の作業現場位
置は把握していないので、設備機器に異常が発生した建
物に一番近い作業者を選定できるとは限らないという問
題もあった。
In the above prior art, the monitoring station, which is the remote monitoring center that has received the abnormality of the equipment, calls the department in charge of the work of the building in which the equipment having the abnormality is installed. This person in charge looks at the schedules of a plurality of workers and contacts the worker who is working in the building closest to the building to instruct the restoration of the abnormal equipment. In this way, it takes a lot of time because the communication system from the failure reception of the equipment to the recovery instruction of the worker is complicated, and the department in charge can grasp the worker's work site of the day from the schedule, When there are multiple planned work sites, it is not always possible to select the worker who is closest to the building where the abnormality occurred in the equipment, because the work locations of all the workers when the abnormality in the equipment is received are not known. There was also a problem.

【0004】本発明の目的は、監視局で異常が発生した
設備機器が設置されている建物に一番近い建物で作業を
行なっている作業者を選択できるビル設備遠隔監視シス
テムの故障対応方法およびその装置を提供することにあ
る。
An object of the present invention is to provide a failure coping method for a building equipment remote monitoring system capable of selecting a worker who is working in a building closest to a building in which equipment where an abnormality occurs in a monitoring station is installed. To provide the device.

【0005】[0005]

【課題を解決するための手段】上記目的を達成するため
に、本発明は、建物に設置された設備機器の異常を通報
する被監視局と、通信回線を介して前記被監視局から送
信される情報を処理し、前記設備機器の異常を遠隔的に
監視する監視局とを備え、前記監視局が前記設備機器の
異常の復旧に対処するビル設備遠隔監視システムの故障
対応方法において、前記設備機器の定期的な点検作業の
とき、当該被監視局は建物識別コードと作業者が入力す
る作業者識別コードを前記監視局へ送信し、前記監視局
は、記憶装置に前記作業者識別コード別に建物識別コー
ドを記憶するとともに、建物識別コードに該当する最も
近い建物で作業をしている作業者を前記記憶装置から選
択するようにしたものである。
In order to achieve the above object, the present invention provides a monitored station which reports an abnormality of equipment installed in a building, and a transmitted signal from the monitored station via a communication line. And a monitoring station for remotely monitoring the equipment for abnormalities, wherein the monitoring station deals with the restoration of the abnormality of the equipment. At the time of periodic inspection work of equipment, the monitored station sends the building identification code and the worker identification code input by the worker to the monitoring station, and the monitoring station stores the worker identification code in the storage device. The building identification code is stored, and the worker working in the closest building corresponding to the building identification code is selected from the storage device.

【0006】[0006]

【作用】このようにしたので、監視局は、この入力され
た建物識別コードに該当する建物に一番近い建物で作業
を行なっている作業者を記憶装置から選択することがで
きるので、設備機器異常発生時の復旧作業者の選択が迅
速に行なえ、設備機器の故障による不稼働時間を短縮す
ることができる。
In this way, the monitoring station can select the worker who is working in the building closest to the building corresponding to the input building identification code from the storage device. When an abnormality occurs, a restoration worker can be quickly selected, and downtime due to a failure of equipment can be shortened.

【0007】[0007]

【実施例】以下本発明の一実施例を図に基づいて説明す
る。
An embodiment of the present invention will be described below with reference to the drawings.

【0008】図において、建物設備の1つであるエレベ
ータは、かご1とつり合いおもり2がシーブ3Aおよび
そらせ車3Bを介したロープ4で連結され、シーブ3A
の回転によって昇降路5内を相反する方向に昇降する。
またかご1とエレベータ制御装置6はケーブル7で接続
され、異常検出装置8はエレベータ制御装置6に接続さ
れ、エレベータ制御装置6の予め定めた複数の信号を常
時監視して、論理的不具合や異常発生を検出し、接続さ
れる端末装置の制御装置9を介して通信装置10へ異常
発生信号を出力する。また、キーボードやテンキー等の
入力選定11は端末装置の制御装置9へ接続されてい
る。また、通信装置10は、端末装置の制御装置9から
異常発生信号を入力すると、監視センタ12の通信装置
12Aへ自動ダイヤルを行ない電話回線13を介して監
視センタ12へ異常発生信号を出力する。
In the figure, in an elevator which is one of building facilities, a car 1 and a counterweight 2 are connected by a sheave 3A and a rope 4 via a deflecting wheel 3B, and a sheave 3A.
Is rotated to move up and down in the hoistway 5 in opposite directions.
Further, the car 1 and the elevator control device 6 are connected by a cable 7, and the abnormality detection device 8 is connected to the elevator control device 6, and constantly monitors a plurality of predetermined signals of the elevator control device 6 to detect a logical defect or abnormality. The occurrence is detected and an abnormality occurrence signal is output to the communication device 10 via the control device 9 of the connected terminal device. An input selection 11 such as a keyboard or a numeric keypad is connected to the control device 9 of the terminal device. When the communication device 10 receives an abnormality occurrence signal from the control device 9 of the terminal device, the communication device 10 automatically dials the communication device 12A of the monitoring center 12 and outputs the abnormality occurrence signal to the monitoring center 12 via the telephone line 13.

【0009】また通信装置12Aは、監視センタ12の
監視設備機器の制御を行なう監視センタ制御装置12B
と電話機12Cに接続され、監視センタ制御装置12B
は、記憶装置12D、表示装置12E、キーボード等の
入力装置12Fにそれぞれ接続されている。
The communication device 12A is a monitoring center control device 12B that controls the monitoring equipment of the monitoring center 12.
And the telephone 12C, and the monitoring center controller 12B
Are connected to a storage device 12D, a display device 12E, and an input device 12F such as a keyboard.

【0010】今、作業者は、エレベータの点検作業を行
なうときまず、自分に予め設定された識別番号を入力装
置11で端末装置の制御装置に対して入力を行なう(ス
テップS1)。端末装置の制御装置9は通信装置10に
より、当該建物の建物コードと入力された作業者の識別
番号を電話回線13を介し端末装置14から監視センタ
12へ出力する(ステップS2)。
When performing the inspection work on the elevator, the worker first inputs the identification number preset by himself / herself into the control device of the terminal device with the input device 11 (step S1). The control device 9 of the terminal device causes the communication device 10 to output the building code of the building and the input identification number of the worker from the terminal device 14 to the monitoring center 12 via the telephone line 13 (step S2).

【0011】次に監視センタ12の通信装置12Aは建
物コードと作業者の識別番号を受信すると(ステップS
3)、監視センタ制御装置12Bは、当該作業者が他の
建物で既に作業を行ない記憶装置12D内に記憶されて
いるか検索し(ステップS4)、記憶されていなければ
記憶装置12D内に登録を行ない(ステップS5)、記
憶装置12D内に記憶されていれば、新しく入力された
建物コードにデータを更新する(ステップS6)。
Next, the communication device 12A of the monitoring center 12 receives the building code and the identification number of the worker (step S
3) The monitoring center control device 12B searches the storage device 12D to see if the worker has already performed work in another building and is stored in the storage device 12D (step S4). If not, register it in the storage device 12D. If it is stored in the storage device 12D (step S5), the data is updated to the newly input building code (step S6).

【0012】次に、他の建物の設備機器が故障し、監視
センタに信号が入力され、表示装置12Eに異常発生機
器名およびその建物名が表示されると、監視センタ12
の監視員は、入力装置12Fに異常設備機器の建物コー
ドを入力すると、監視センタ制御装置12Bは、この建
物コードに該当する建物の地域に他の作業者が作業して
いるか否かを記憶装置12Dを検索し、同一地域に他の
作業者がいない場合はこの地域に隣接する地域を対象に
記憶装置12Dを検索し、該当する作業者およびこの作
業者の作業中の建物名を表示装置12Eに表示する(ス
テップS7)。
Next, when the equipment of another building breaks down, a signal is input to the monitoring center, and the name of the abnormal device and the name of the building are displayed on the display device 12E, the monitoring center 12
When the monitoring staff enters the building code of the abnormal equipment device into the input device 12F, the monitoring center control device 12B stores in the storage device whether or not another worker is working in the area of the building corresponding to this building code. 12D is searched, and when there is no other worker in the same region, the storage device 12D is searched for a region adjacent to this region, and the corresponding worker and the name of the building in which the worker is working are displayed on the display device 12E. (Step S7).

【0013】本実施例は、故障復旧の作業者を選択する
とき入力装置12Fにて異常発生した建物コードを入力
して検索を行なうように説明したが、異常発生した建物
の端末装置14から電話回線13および通信装置12B
を介して監視センタ制御装置12Bに入力される建物コ
ードを用いても同様の効果が得られる。
In this embodiment, when selecting a worker for failure recovery, the input device 12F is used to input the building code in which an abnormality has occurred, and a search is performed. However, the terminal device 14 of the building in which an abnormality has occurred is called. Line 13 and communication device 12B
The same effect can be obtained by using the building code input to the monitoring center control device 12B via the.

【0014】[0014]

【発明の効果】本発明によれば、監視局は、この入力さ
れた建物識別コードに該当する建物に一番近い建物で作
業を行なっている作業者を記憶装置から選択することが
できるので、設備機器異常発生時の復旧作業者の選択が
迅速に行なえ、設備機器の故障による不稼働時間を短縮
することができる。
According to the present invention, the monitoring station can select the worker who is working in the building closest to the building corresponding to the inputted building identification code from the storage device. It is possible to quickly select a restoration worker when an abnormality occurs in the equipment, and reduce the downtime due to a failure of the equipment.

【図面の簡単な説明】[Brief description of drawings]

【図1】本発明の一実施例のシステムブロック図であ
る。
FIG. 1 is a system block diagram of an embodiment of the present invention.

【図2】本発明の一実施例の動作を説明するフローチャ
ートである。
FIG. 2 is a flowchart illustrating the operation of the embodiment of the present invention.

【符号の説明】[Explanation of symbols]

9 端末装置の制御装置 10、12A 通信装置 11、12F 入力装置 12 監視局 12B 監視センタ制御装置 12D 記憶装置 12E 表示装置 13 電話回線 14 端末装置 9 Terminal Device Control Device 10, 12A Communication Device 11, 12F Input Device 12 Monitoring Station 12B Monitoring Center Control Device 12D Storage Device 12E Display Device 13 Telephone Line 14 Terminal Device

───────────────────────────────────────────────────── フロントページの続き (51)Int.Cl.6 識別記号 庁内整理番号 FI 技術表示箇所 G08B 29/00 A 9377−5G H04M 11/00 301 ─────────────────────────────────────────────────── ─── Continuation of the front page (51) Int.Cl. 6 Identification code Internal reference number FI Technical display location G08B 29/00 A 9377-5G H04M 11/00 301

Claims (2)

【特許請求の範囲】[Claims] 【請求項1】 建物に設置された設備機器の異常を通報
する被監視局と、通信回線を介して前記被監視局から送
信される情報を処理し、前記設備機器の異常を遠隔的に
監視する監視局とを備え、前記監視局が前記設備機器の
異常の復旧に対処するビル設備遠隔監視システムの故障
対応方法において、前記設備機器の定期的な点検作業の
とき、当該被監視局は建物識別コードと作業者が入力す
る作業者識別コードを前記監視局へ送信し、前記監視局
は、記憶装置に前記作業者識別コード別に建物識別コー
ドを記憶するとともに、建物識別コードに該当する最も
近い建物で作業をしている作業者を前記記憶装置から選
択するビル設備遠隔監視システムの故障対応方法。
1. A monitored station that reports an abnormality of equipment installed in a building, and information transmitted from the monitored station via a communication line is processed to remotely monitor the abnormality of the equipment. In the method of dealing with a failure of a building equipment remote monitoring system, wherein the monitoring station deals with the restoration of an abnormality of the equipment, the monitored station is a building when the equipment is regularly inspected. The identification code and the operator identification code input by the operator are transmitted to the monitoring station, and the monitoring station stores the building identification code for each of the worker identification codes in the storage device, and the closest to the building identification code. A failure coping method for a building equipment remote monitoring system, wherein a worker working in a building is selected from the storage device.
【請求項2】 建物に設置された設備機器の異常を通報
する被監視局と、通信回線を介して前記被監視局から送
信される情報を処理し、前記設備機器の異常を遠隔的に
監視する監視局とを備え、前記監視局が前記設備機器の
異常の復旧に対処するビル設備遠隔監視システムの故障
対応装置において、前記設備機器の定期的な点検作業の
とき、当該被監視局から送信される建物識別コードと作
業者が入力する作業者識別コードを記憶する前記監視局
に設置される記憶装置と、建物識別コードの入力で当該
建物に最も近い建物で作業を行なっている作業者を前記
記憶装置から選択する作業者選択装置とを備えたことを
特徴とするビル設備遠隔監視システムの故障対応装置。
2. A monitored station that reports an abnormality of a facility device installed in a building, and information transmitted from the monitored station via a communication line is processed to remotely monitor the abnormality of the facility device. In a failure response device of a building equipment remote monitoring system, in which the monitoring station copes with restoration of an abnormality of the equipment, the monitoring station transmits from the monitored station at the time of periodic inspection work of the equipment. The storage device installed in the monitoring station for storing the building identification code and the worker identification code input by the worker, and the worker working in the building closest to the building by inputting the building identification code A failure response device for a building equipment remote monitoring system, comprising: a worker selection device that selects from the storage device.
JP9668794A 1994-05-10 1994-05-10 Fault treating method/device for building equipment remote monitor system Pending JPH07307985A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
JP9668794A JPH07307985A (en) 1994-05-10 1994-05-10 Fault treating method/device for building equipment remote monitor system

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
JP9668794A JPH07307985A (en) 1994-05-10 1994-05-10 Fault treating method/device for building equipment remote monitor system

Publications (1)

Publication Number Publication Date
JPH07307985A true JPH07307985A (en) 1995-11-21

Family

ID=14171712

Family Applications (1)

Application Number Title Priority Date Filing Date
JP9668794A Pending JPH07307985A (en) 1994-05-10 1994-05-10 Fault treating method/device for building equipment remote monitor system

Country Status (1)

Country Link
JP (1) JPH07307985A (en)

Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH11335021A (en) * 1998-05-21 1999-12-07 Mitsubishi Electric Building Techno Service Co Ltd Remote monitor system and maintenance support system
JP2007119108A (en) * 2005-10-25 2007-05-17 Toshiba Elevator Co Ltd Movement management system for maintenance person
JP2007137563A (en) * 2005-11-16 2007-06-07 Toshiba Elevator Co Ltd Remote monitoring system and remote monitoring device

Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH11335021A (en) * 1998-05-21 1999-12-07 Mitsubishi Electric Building Techno Service Co Ltd Remote monitor system and maintenance support system
JP2007119108A (en) * 2005-10-25 2007-05-17 Toshiba Elevator Co Ltd Movement management system for maintenance person
JP2007137563A (en) * 2005-11-16 2007-06-07 Toshiba Elevator Co Ltd Remote monitoring system and remote monitoring device

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