JP2007119108A - Movement management system for maintenance person - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To correctly get the movement of a maintenance person and to dispatch the maintenance person capable of acting at emergency to a field to quickly respond to it. <P>SOLUTION: When inspection work of each field is performed, firstly, the maintenance person 14 visits an office 18 and informs a monitoring center 16 that he is in such a state that he can act using an information transmitter 15. A monitoring device 17 in the monitoring center 16 specifies the operatable maintenance person 14 based on a signal from the information transmitter 15 and displays the information regarding the maintenance person 14 separately from other maintenance persons. Thereby, movement of the maintenance person can be correctly gotten and the maintenance person operatable at emergency can be dispatched to the field to quickly respond to it. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to a maintenance and management system for maintenance personnel used for maintenance inspection work such as elevators and escalators scattered in various places.

  In general, maintenance personnel who maintain and inspect elevators (elevators, escalators, etc.) perform maintenance inspections by visiting a plurality of customer elevator installation sites a day. This maintenance / inspection work is usually scheduled in advance, and is managed so as to move at regular time intervals on the maintenance circuit.

  In this case, the monitoring center immediately manages the movement of maintenance personnel based on the position signals from mobile phones possessed by maintenance personnel and information transmitters with GPS (Global Positioning System) functions. We have a system that can respond.

  However, for example, when maintenance personnel are out of work hours or on vacation, it is substantially meaningful to manage the movement of maintenance personnel based on the position signal from the information transmitter as described above. In the event of an emergency situation such as an earthquake or other wide-area disaster, it is impossible to respond quickly.

  The present invention has been made in view of the above points, and it is possible to accurately grasp the movement of maintenance personnel and to dispatch maintenance personnel who can be active in an emergency to the site to respond quickly. The purpose is to provide a movement management system.

  The maintenance staff movement management system according to the present invention is an maintenance system that can be activated based on an information transmitter owned by a maintenance staff performing maintenance at a site where a maintenance target device is installed and a signal transmitted from the information transmitter. And a specifying means for specifying a member.

  According to such a configuration, maintenance personnel who can act are specified based on a signal transmitted from an information transmitter possessed by the maintenance personnel. As a result, when an urgent state occurs, it is possible to promptly respond to a maintenance staff who can be active by providing an accurate instruction.

  According to the present invention, it is possible to accurately grasp the movements of maintenance personnel, and therefore, in the event of an emergency situation such as a wide-area disaster such as an earthquake, an accurate instruction is given to active maintenance personnel. Can respond quickly.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings.

  FIG. 1 is a diagram showing a configuration of a maintenance worker movement management system according to an embodiment of the present invention. In the present embodiment, an elevator is assumed as a maintenance target device, but it can also be applied to maintenance of escalators and other devices (not limited to elevators).

  As shown in FIG. 1, a large number of buildings 11a to 11e are present as properties for which customer contracts are made in advance, and at least one elevator 12a to 12e is installed in these buildings 11a to 11e. To do. The maintenance staff 14 circulates these buildings 11a to 11e according to a predetermined work schedule, and performs maintenance and inspection work for the elevators 12a to 12e. At this time, the maintenance staff 14 once stops at the sales office 18 in his / her area and then has a work tool including the information transmitter 15 and heads for the site. The information transmitter 15 is composed of a mobile phone, for example, and has a communication function with a monitoring device 17 installed in an elevator monitoring center 16 and also has a two-dimensional code reading function to be described later.

  Further, a code seal 19 as shown in FIG. 2 is affixed to a predetermined place in the sales office 18. A two-dimensional code 20 made of, for example, a QR code (registered trademark) is printed on the code seal 19 in advance. In the present embodiment, the two-dimensional code 20 includes at least an ID (sales office ID) unique to the sales office 18 and access information to the monitoring center 16. Specifically, the access information is a URL (Uniform Resource Locator) of a Web site provided by the monitoring center 16.

  Next, the configuration of the information transmitter 15 possessed by the maintenance staff 14 will be described.

  FIG. 3 is a diagram showing an example of the external configuration of the information transmitter 15 possessed by the maintenance staff 14.

  The information transmitter 15 has a small and lightweight casing 30 that is easy to carry. In addition to an antenna 31 for transmitting and receiving wireless radio waves to the casing 30, a display section 32, an input section 33, and a photographing section 34 are provided. It has been.

  The display unit 32 includes, for example, a liquid crystal display device, and displays various data on the screen. The input unit 33 includes a plurality of operation buttons and is used as a user interface for performing various instruction operations including an instruction to read a two-dimensional code in addition to an input operation such as a telephone signal and a mail address. In addition to being generally used as a camera function, the photographing unit 34 is used here as a reading unit for the two-dimensional code 20 shown in FIG.

  FIG. 4 is a block diagram showing a functional configuration of the information transmitter 15.

  The information transmitter 15 includes a control unit 41, a storage unit 42, and a communication interface 43 in addition to the antenna 31, the display unit 32, the input unit 33, and the imaging unit 34 described above.

  The control unit 41 includes a CPU that controls the entire information transmitter 15. The control unit 41 reads the program stored in the storage unit 42 and executes various processes according to the procedure described in the program. Further, the control unit 41 has a function for decoding the two-dimensional code 20 read through the photographing unit 34.

  The storage unit 42 includes, for example, a ROM and a RAM, and stores various data including programs. The storage unit 42 stores an ID (terminal ID) unique to the information transmitter 15.

  The communication interface 43 realizes wireless communication with external devices including the monitoring device 17 in the monitoring center 16 by transmitting and receiving wireless radio waves via the antenna 31 according to a predetermined communication protocol.

  Next, the configuration of the monitoring center 16 will be described.

  The monitoring center 16 remotely monitors the elevators 12a to 12e shown in FIG. 1 using a public line or the like. A monitoring device 17 is installed in the monitoring center 16 and various instructions are given by an operator. In addition, a notification from the maintenance staff is received through the monitoring device 17, and an appropriate instruction is given by communicating with each other. The monitoring device 17 includes a computer that performs a predetermined program operation.

  FIG. 5 is a block diagram showing a functional configuration of the monitoring device 17 in the monitoring center 16.

  The monitoring device 17 includes a control unit 51, a storage unit 52, a communication interface 53, an input unit 55, and a display unit 56.

  The control unit 51 includes a CPU that controls the entire monitoring device 17. The control unit 51 reads the program stored in the storage unit 52 and executes various processes according to the procedure described in the program. The storage unit 52 includes, for example, a ROM and a RAM, and stores various data including programs. The storage unit 52 is provided with a maintenance staff table T1, an activity table T2, a property table T3, and a work table T4.

  As shown in FIG. 6, in the maintenance staff table T1, the management number (terminal ID) of the information transmitter 15 possessed by the maintenance staff 14 at the time of inspection work, the identification number (maintenance staff ID) of the maintenance staff 14, the name, the affiliation Information such as the destination (sales office name, title) is registered.

  The activity table T2 is a table for managing the movement of the maintenance staff 14, and includes a maintenance staff ID, a sales office ID, and an activity flag as shown in FIG. Note that the activity flag is information indicating whether or not the maintenance staff 14 can be active, and indicates that the activity is possible when ON, and the activity is not possible when OFF.

  In the property table T3, information related to properties for which a customer contract is made as a maintenance management target is registered in advance. Specifically, as shown in FIG. 8, the property table T3 includes a management number (property ID) assigned to each property, the address of the building where each elevator is installed, the number of elevators installed there, Product information indicating the type (model) and manufacturing year, and information such as contract attributes are registered.

  The contract attribute refers to the type of contract related to the inspection work of the property, and includes “general contract” and “special contract”. “General contract” is a contract for performing general remote monitoring or inspection work, whereas “Special contract” is a contract for performing finer remote monitoring or inspection work, and the number of inspections is also compared to “General contract”. Many. Also, the contract fee is higher for “Special Contract” than for “General Contract”.

  The work schedule of the maintenance staff 14 is registered in the work table T4. Specifically, as shown in FIG. 9, this work table T4 includes a maintenance worker ID, the address of the building where each maintenance target is installed, the elevator machine installed there, the work start time, and the work end time. Information such as work status is registered. The work status is information indicating whether the elevator of the relevant unit is “before work”, “under work”, or “after work” for maintenance and inspection.

  In FIG. 5, the communication interface 53 performs communication processing with an external device including the information transmitter 15 via the communication line 54. The input unit 55 is used as an input operation means for an operator of the monitoring center 16, and is composed of, for example, a keyboard. The display unit 56 is used as a monitor screen for monitoring, and displays various data related to elevator monitoring on the screen.

  Next, the operation of the maintenance staff movement management system according to the present embodiment will be described with reference to a flowchart.

  FIG. 10 is a flowchart showing the processing operation of the information transmitter 15, and FIG. 11 is a flowchart showing the processing operation of the monitoring device 17 in the monitoring center 16. The processing on the information transmitter 15 side is executed by the control unit 41 that is a microcomputer reading a predetermined program, and the processing on the monitoring device 17 side is performed by the control unit 51 that is a microcomputer. It is executed by reading.

  Before carrying out the inspection work at each site, the maintenance staff 15 registers at the sales office 18 that he is in an active state, that is, that he has worked. As the registration method, the two-dimensional code 20 shown in FIG. 2 is used.

  That is, the maintenance staff 14 goes to the sales office 18 at the beginning of the day, for example, and reads the two-dimensional code 20 provided there as the code seal 19 through the photographing unit 34 of the information transmitter 15 (step A11).

  As described above, the two-dimensional code 20 provided in the sales office 18 includes an ID unique to the sales office 18 and access information to the monitoring center 16, and these information are stored in the information transmitter 15. Decoded with Then, connection to the monitoring device 17 is made based on the access information, and then the sales office ID is transmitted to the monitoring device 17. At this time, the terminal ID stored in advance in the information transmitter 15 is transmitted simultaneously. As a result, the information sent from which terminal at which sales office is specified, and the maintenance staff possessing the terminal is specified by referring to the maintenance staff table T1. As a result, it is grasped which maintenance staff registered the activity at which sales office.

  In the monitoring device 17, by receiving the signal transmitted by reading the two-dimensional code 20 (Yes in Step B11), the maintenance personnel 14 who can act are identified with reference to the maintenance personnel table T1 (Step B12). . Then, the monitoring device 17 sets the sales office ID in the activity table T2 according to the ID of the maintenance staff 14, and sets the activity flag to ON (step B13).

  In this way, the monitoring device 17 identifies the maintenance personnel 14 who can be activated based on the signal of the two-dimensional code 20 sent from the sales offices 18 in various places, and information on the maintenance personnel 14 is stored in the activity table T2. Register. Then, the monitoring device 17 searches the activity table T2 for the maintenance staff 14 whose activity flag is set to ON, and displays the list screen on the display unit 56 (step B14).

  FIG. 12 shows an example of the display screen. Reference numeral 61 in the figure denotes a maintenance staff list screen. In addition to the ID of the maintenance staff 14 working at each sales office 18, the ID of the information transmitter 15 possessed by the maintenance staff 14, information such as nomination and affiliation is in a predetermined format. It is described in.

  Here, the information display column of the maintenance person 14 whose activity flag is set to ON, that is, the maintenance person 14 currently in an active state, is displayed in a specific display form 62 so as to be distinguished from other maintenance persons. The specific display form 62 includes, for example, reverse display, color display, lighting display, and the like, and one or more of them are combined to realize distinction display. Such a distinction display makes it possible to visually identify who is currently active on the maintenance staff list screen 61. For example, when a wide-area disaster such as an earthquake occurs, maintenance that can be performed is possible. Employee 14 can be dispatched to the site to respond quickly.

  Further, the monitoring device 17 may display a map screen 71 as shown in FIG. 13, and map and display the position of the maintenance staff 14 who can be active on the map screen 71. The map information displayed as the map screen 71 is stored in a map database (not shown) provided in the monitoring device 17, and a property mark 72 is added to the position of each property registered in advance as a maintenance target. . In the figure, reference numeral 73 denotes a maintenance staff mark, which is displayed at the position of an active maintenance staff 14 together with the ID of the maintenance staff 14.

  Note that the position of the maintenance staff 14 is detected using, for example, a GPS (Global Positioning System). That is, the GPS function is mounted on the information transmitter 15 possessed by the maintenance staff 14. The monitoring device 17 detects the position of the maintenance staff 14 by periodically acquiring GPS position information from the information transmitter 15 and displays the maintenance staff mark 73 on the map screen 71.

  Furthermore, the monitoring device 17 has a function of creating a work schedule for an active maintenance staff 14 by referring to the activity table T2 (step B15). This work schedule is registered in the work table T4 and then transmitted to the information transmitter 15 possessed by the maintenance staff 14 (step B16).

  This work schedule is individually created in consideration of the area in charge of a plurality of maintenance personnel 14 registered as activities, and distributed to each information transmitter 15 possessed by each maintenance personnel 14. Specifically, the maintenance personnel table T1 is referred to recognize the ID and affiliation of each maintenance worker 14, and the property table T3 is recognized to recognize the address of each property, and each maintenance is performed based on these information. Schedule data defining the inspection work of the worker 14 is created and registered in the work table T4. And based on ID of the information transmitter 15 which each maintenance person 14 has, the schedule data of each maintenance person 14 registered into work table T4 are transmitted. For example, e-mail is used as the schedule data transmission method.

  The information transmitter 15 acquires the work schedule addressed to itself transmitted from the monitoring device 17 (Yes in Step A13), and displays the work schedule (Step A14). The maintenance staff 14 goes to the first site assigned to each person according to this work schedule.

  When the maintenance staff 14 arrives at the site, the work status in the work table T4 in FIG. 9 is updated by notifying the monitoring center 16 of the start and end of the work there. Since the method for updating the work table T4 is not directly related to the present invention, a detailed description thereof will be omitted. For example, the operator of the monitoring center 16 receives a notification of the start or end of work from the maintenance staff 14 and performs a predetermined process. It may be updated by operation. The work table T4 is automatically controlled under the control of the monitoring device 17 by transmitting a notification signal of the start and end of the work together with the terminal ID from the information transmitter 15 possessed by the maintenance staff 14 to the monitoring device 17 in the monitoring center 16. It is also possible to update.

  As described above, according to the present system, the maintenance center can accurately grasp the movement of maintenance personnel, so that maintenance personnel who can act in the event of an emergency such as a wide-area disaster such as an earthquake occur. It is possible to respond quickly by giving an accurate instruction.

  In the above embodiment, the two-dimensional code 20 provided in the sales office 18 is read to notify the monitoring device 17 in the monitoring center 16 that the maintenance staff 14 can operate. The two-dimensional code 20 is not necessarily installed at the sales office 18.

  That is, for example, the code seal 19 on which the two-dimensional code 20 is printed may be formed into a card shape, and the two-dimensional code 20 may be distributed in a form that can be carried by the maintenance staff 14. In this case, the office ID is not necessary for the two-dimensional code 20, and only access information to the monitoring device 17 is required. The maintenance staff 14 reads the two-dimensional code 20 by the information transmitter 15 when he / she goes to the sales office 18. As a result, the information transmitter 15 is connected to the monitoring device 17, and the terminal ID stored in advance in the information transmitter 15 is transmitted to the monitoring device 17 at that time. By receiving the signal at this time, the monitoring device 17 recognizes that the maintenance staff 14 is in an active state, that is, an attendance state. Alternatively, the maintenance staff 14 can read the two-dimensional code 20 with the information transmitter 15 on the spot if it is possible to work immediately without going to the sales office 18.

  Further, a similar two-dimensional code 20 may be provided at each site. As a result, the maintenance staff 14 rushing to the site directly without going to the sales office 18 reads the two-dimensional code attached to the site with the information transmitter 15, so that the maintenance staff 14 can immediately act as an active maintenance staff. Maintenance inspections can also be performed.

  Further, without using the two-dimensional code 20, for example, the maintenance staff 14 may appropriately send necessary information to the monitoring device 17 using the display unit 32 and the input unit 33 provided in the information transmitter 15.

  Further, the information transmitter 15 possessed by the maintenance staff 14 is not limited to a mobile phone, and any terminal device may be used as long as it has a function capable of transmitting information to the monitoring device 17. good.

  The photographed two-dimensional code is decoded in the information transmitter 15. However, the photographed two-dimensional code image may be transmitted to the monitoring device 17 as it is and decoded on the monitoring device 17 side. .

  The two-dimensional code is not only a QR code (registered trademark) but also PDF417, Maxi Code, Data Matrix, Veri Code, Code 49, Code 1, Aztec Code, Super Code, RSS (including those that are registered trademarks) Etc. can be used.

  Furthermore, although the said embodiment demonstrated taking the maintenance inspection work of the elevator as an example, it can apply not only to an elevator but to various maintenance inspection work. Moreover, although the elevator was illustrated as an elevator, even if it is an escalator etc., the same effect can be expected.

  In short, the present invention is not limited to the above-described embodiments as they are, and can be embodied by modifying the components without departing from the scope of the invention in the implementation stage. Moreover, various forms can be formed by appropriately combining a plurality of constituent elements disclosed in the embodiment. For example, some components may be omitted from all the components shown in the embodiment. Furthermore, constituent elements over different embodiments may be appropriately combined.

FIG. 1 is a diagram showing a configuration of a maintenance worker movement management system according to an embodiment of the present invention. FIG. 2 is a diagram showing an example of a two-dimensional code provided at a sales office in the embodiment. FIG. 3 is a diagram showing an example of an external configuration of the information transmitter owned by the maintenance staff in the embodiment. FIG. 4 is a block diagram showing a functional configuration of the information transmitter possessed by the maintenance staff in the embodiment. FIG. 5 is a block diagram showing a functional configuration of the monitoring device in the monitoring center according to the embodiment. FIG. 6 is a diagram illustrating a configuration of a maintenance staff table provided in the monitoring apparatus according to the embodiment. FIG. 7 is a diagram showing a configuration of an activity table provided in the monitoring apparatus according to the embodiment. FIG. 8 is a diagram illustrating a configuration of a property table provided in the monitoring apparatus according to the embodiment. FIG. 9 is a diagram showing a configuration of a work table provided in the monitoring apparatus in the same embodiment. FIG. 10 is a flowchart showing the processing operation of the information transmitter in the embodiment. FIG. 11 is a flowchart showing the processing operation of the monitoring apparatus in the embodiment. FIG. 12 is a diagram illustrating an example of a maintenance staff list screen displayed on the monitoring device according to the embodiment. FIG. 13 is a diagram illustrating an example of a map screen displayed on the monitoring device according to the embodiment.

Explanation of symbols

  11a-11e ... Building, 12a-12e ... Elevator, 14 ... Maintenance personnel, 15 ... Information transmitter, 16 ... Monitoring center, 17 ... Monitoring device, 18 ... Sales office, 19 ... Code seal, 20 ... Two-dimensional code, 31 ... Antenna, 32 ... Display part, 33 ... Input part, 34 ... Imaging part, 41 ... Control part, 42 ... Storage part, 43 ... Communication interface, 51 ... Control part, 52 ... Storage part, 53 ... Communication interface, 54 ... Communication line 55 ... Input unit 56 ... Display unit 61 ... Maintenance personnel list screen 62 ... Specific display form 71 ... Map screen 72 ... Property mark 73 ... Maintenance personnel mark T1 ... Maintenance personnel table T2 ... Activity table, T3 ... Property table, T4 ... Work table.

Claims (9)

An information transmitter owned by maintenance personnel who perform maintenance at the site where the maintenance target device is installed,
A maintenance staff movement management system comprising: a specifying means for identifying a maintenance engineer who can act based on a signal transmitted from the information transmitter.   2. The maintenance personnel movement management system according to claim 1, wherein the maintenance target device is an elevator.   2. The maintenance staff movement management system according to claim 1, further comprising display means for displaying information relating to an active maintenance staff specified by said specifying means so as to be distinguishable from other maintenance staff.   The display means displays a list of a plurality of maintenance personnel, and displays information related to the active maintenance personnel in the list in a display form different from other maintenance personnel. Item 4. The maintenance management system for maintenance personnel according to item 3. Comprising location acquisition means for acquiring location information of active maintenance personnel identified by the identification means;
4. The maintenance management of a maintenance worker according to claim 3, wherein the display means displays the position of the maintenance worker who can be active on a predetermined map screen based on the position information obtained by the position acquisition means. system. The information transmitter has a two-dimensional code reading function,
The system according to claim 1, wherein the signal from the information transmitter is generated in response to reading of the two-dimensional code.   2. The maintenance personnel movement management system according to claim 1, wherein the two-dimensional code is provided at a sales office where maintenance personnel work.   The system according to claim 1, wherein the two-dimensional code is distributed in a form that can be carried by maintenance personnel.   2. The maintenance personnel movement management system according to claim 1, wherein the two-dimensional code is provided at a site where the maintenance target device is installed.

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