WO2024219498A1 - 方法、情報処理装置、及びプログラム - Google Patents

方法、情報処理装置、及びプログラム Download PDF

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Publication number
WO2024219498A1
WO2024219498A1 PCT/JP2024/015627 JP2024015627W WO2024219498A1 WO 2024219498 A1 WO2024219498 A1 WO 2024219498A1 JP 2024015627 W JP2024015627 W JP 2024015627W WO 2024219498 A1 WO2024219498 A1 WO 2024219498A1
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WO
WIPO (PCT)
Prior art keywords
points
action
posting
room
post
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Ceased
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PCT/JP2024/015627
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English (en)
French (fr)
Japanese (ja)
Inventor
承娥 韓
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Sompo Care Inc
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Sompo Care Inc
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Priority to JP2025515310A priority Critical patent/JPWO2024219498A1/ja
Publication of WO2024219498A1 publication Critical patent/WO2024219498A1/ja
Anticipated expiration legal-status Critical
Ceased legal-status Critical Current

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    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/04—Payment circuits
    • G06Q20/06—Private payment circuits, e.g. involving electronic currency used among participants of a common payment scheme
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
    • H04L51/046—Interoperability with other network applications or services

Definitions

  • This disclosure relates to a method, an information processing device, and a program for managing points.
  • Patent Document 1 discloses a volunteer point management system that utilizes the volunteer point system to promote more widespread and effective volunteer activities.
  • Patent Document 1 focuses mainly only on promoting general volunteer activities.
  • subjects hereinafter also referred to as subjects
  • Conventional technology has not fully considered technology that promotes support activities for such subjects.
  • support activities for subjects can be promoted by stimulating the sharing of information related to nursing care, medical care, etc., relating to the subjects.
  • information sharing can be carried out, for example, in a chat room where the members who are allowed to post are defined.
  • stimulating information sharing in such chat rooms has not been considered until now. There is room for improvement in technology that promotes support activities in this way.
  • the purpose of this disclosure is to improve technology that promotes support activities for people receiving care, medical care, etc.
  • a method includes: A method for managing points related to a plurality of chat rooms, each of which is set for a specific user and in which members allowed to post are set, the method being executed by an information processing device, comprising: Detecting an action in the talk room; When the action is detected, points are assigned to the chat room according to the content of the action; and Including, The authority to apply for points is given to a predetermined member among a plurality of members who are associated with the talk room and can post.
  • a method according to an embodiment of the present disclosure is a method according to (1), comprising: The action includes at least one of recording a physical condition, posting a message, posting a stamp, posting a comment, and registering a schedule.
  • a method according to an embodiment of the present disclosure is a method according to (1) or (2), comprising: The actions include recording health status, posting messages, posting stamps, posting comments, and registering schedules, and the points awarded to the chat room by posting a message are higher than the points awarded to the chat room by posting a stamp.
  • a method according to an embodiment of the present disclosure is the method according to any one of (1) to (3), If a reaction to a predetermined action is detected within a predetermined time, additional points are awarded to the talk room.
  • a method according to an embodiment of the present disclosure is the method according to any one of (1) to (4), further comprising: The method includes displaying a cumulative value of points assigned to the chat room.
  • a method according to an embodiment of the present disclosure is the method according to any one of (1) to (5),
  • the points can be applied for use as a local currency, and the region associated with the local currency is determined based on the attribute information of the subject.
  • An information processing device that includes a control unit, is installed for each target person, and manages points related to a plurality of talk rooms in which members who can post are set, and the control unit Detecting an action in the talk room; When the action is detected, points are assigned to the chat room according to the content of the action; and Run The authority to apply for points is given to a predetermined member among a plurality of members who are associated with the talk room and can post.
  • a program is a program for managing points related to a plurality of chat rooms installed for each target user and set to members who can post, the program including: Detecting an action in the talk room; When the action is detected, points are assigned to the chat room according to the content of the action; and Run the command, The authority to apply for points is given to a predetermined member among a plurality of members who are associated with the talk room and can post.
  • FIG. 1 is a block diagram showing a schematic configuration of a system according to an embodiment of the present disclosure.
  • FIG. 2 is a block diagram showing a schematic configuration of a terminal device.
  • 1 is a block diagram showing a schematic configuration of an information processing device;
  • 10 is a flowchart illustrating an operation of an information processing device according to an embodiment of the present disclosure.
  • FIG. 11 is a diagram illustrating an example of a user interface output by a terminal device. 2 is an example of a database stored in an information processing device.
  • the system 1 manages points related to chat rooms related to subjects among support activities for the subjects.
  • the system 1 manages points related to support activities for subjects receiving care at a care site, but this is not limited to this.
  • the system 1 may also be used in medical settings, etc.
  • the system 1 includes a plurality of terminal devices 10 and an information processing device 20.
  • the plurality of terminal devices 10 and the information processing device 20 are communicatively connected to a network 30 including, for example, a mobile communication network and the Internet.
  • the multiple terminal devices 10 are any devices used by each user (e.g., a care worker, a caregiver, a care manager, a care staff, etc.).
  • Each user includes a member of the talk room.
  • the members of the talk room include the family, relatives, related persons, and the subject.
  • a general-purpose electronic device such as a smartphone or a tablet terminal, or a dedicated electronic device can be adopted as the terminal device 10.
  • FIG. 1 shows an example in which the system 1 is equipped with three terminal devices 10, but this is not limited to this.
  • the system 1 may be equipped with less than three terminal devices 10, or may be equipped with four or more terminal devices 10.
  • each user has an individual account for logging in to the talk room.
  • each user's account can be managed by any method.
  • the user's account may be managed based on the type of user.
  • the type of user includes a general user (hereinafter also referred to as a general user).
  • the general user is mainly the family, relatives, related persons, etc. of the subject.
  • the general user is a user who accesses the talk room and posts and views comments in the talk room.
  • the user types include users of a specified facility (hereinafter also referred to as specified facility users).
  • the specified facility may be, for example, a facility of a particular care provider.
  • the specified facility users include care workers, caregivers, care managers, care staff, etc. of the specified facility.
  • the specified facility users can post and view comments in the chat room, just like general users.
  • the specified facility users record and edit care-related information using the system 1.
  • the accounts of the specified facility users (hereinafter also referred to as specified facility accounts) may be managed separately from the accounts of general users.
  • the information processing device 20 is, for example, a server device installed in a data center or the like.
  • the information processing device 20 is a server belonging to a cloud computing system or other computing system.
  • the information processing device 20 is capable of communicating with the terminal device 10 via the network 30.
  • FIG. 1 shows an example in which the system 1 includes one information processing device 20, this is not limiting.
  • the system 1 may include two or more information processing devices 20.
  • the information processing device 20 manages points related to multiple talk rooms in which members who can post are set for each target person.
  • the information processing device 20 also detects actions in the talk rooms.
  • the actions include at least one of recording health status, posting a message, posting a stamp, posting a comment, and registering a schedule.
  • the actions are described as including recording health status, posting a message, posting a stamp, posting a comment, and registering a schedule.
  • the information processing device 20 detects an action, it grants points to the talk room according to the content of the action.
  • the authority to apply for the use of points is granted to a specific member among multiple members who can post and are associated with the talk room.
  • the specific members are a portion of users selected from among users associated with the talk room. In other words, only a portion of users can apply for the use of points.
  • the information processing device 20 detects an action in a talk room.
  • the information processing device 20 detects an action, it grants points to the talk room according to the content of the action.
  • the points are also granted to a predetermined member among the multiple members who can post and are associated with the talk room. Since points are granted to the talk room according to the content of the action, actions such as posting in the talk room are activated, and information sharing between members who can post can be encouraged. Such information sharing leads to the promotion of support activities for the target person.
  • the authority to apply for the use of points is granted to a predetermined member among the multiple members who can post and are associated with the talk room. This increases the possibility that the points associated with the talk room will be used for purposes that are useful to the target person. In this way, according to this embodiment, it is possible to improve technology for promoting support activities for targets receiving nursing care, medical care, etc.
  • the terminal device 10 includes a control unit 11, a storage unit 12, a communication unit 13, an input unit 14, and an output unit 15.
  • the control unit 11 includes at least one processor, at least one dedicated circuit, or a combination of these.
  • the processor is a general-purpose processor such as a CPU (central processing unit) or a GPU (graphics processing unit), or a dedicated processor specialized for a specific process.
  • the dedicated circuit is, for example, an FPGA (field-programmable gate array) or an ASIC (application specific integrated circuit).
  • the control unit 11 executes processes related to the operation of the terminal device 10 while controlling each part of the terminal device 10.
  • the memory unit 12 includes at least one semiconductor memory, at least one magnetic memory, at least one optical memory, or a combination of at least two of these.
  • the semiconductor memory is, for example, a random access memory (RAM) or a read only memory (ROM).
  • the RAM is, for example, a static random access memory (SRAM) or a dynamic random access memory (DRAM).
  • the ROM is, for example, an electrically erasable programmable read only memory (EEPROM).
  • the memory unit 12 functions, for example, as a main memory device, an auxiliary memory device, or a cache memory.
  • the memory unit 12 stores data used in the operation of the terminal device 10 and data obtained by the operation of the terminal device 10.
  • the communication unit 13 includes at least one external communication interface.
  • the communication interface may be either a wired or wireless communication interface.
  • the communication interface is, for example, a LAN (Local Area Network) interface or a USB (Universal Serial Bus).
  • the communication interface is, for example, an interface compatible with mobile communication standards such as LTE (Long Term Evolution), 4G (4th generation), or 5G (5th generation), or an interface compatible with short-range wireless communication such as Bluetooth (registered trademark).
  • the communication unit 13 receives data used in the operation of the terminal device 10, and transmits data obtained by the operation of the terminal device 10.
  • the input unit 14 includes at least one input interface.
  • the input interface is, for example, a physical key, a capacitive key, a pointing device, or a touch screen that is integrated with a display.
  • the input interface may also be, for example, a microphone that accepts voice input, or a camera that accepts gesture input.
  • the input unit 14 accepts an operation to input data used in the operation of the terminal device 10.
  • the input unit 14 may be connected to the terminal device 10 as an external input device.
  • any method such as USB (Universal Serial Bus), HDMI (registered trademark) (High-Definition Multimedia Interface), or Bluetooth (registered trademark) can be used.
  • the output unit 15 includes at least one output interface.
  • the output interface is, for example, a display that outputs information as a video, or a speaker that outputs information as an audio.
  • the display is, for example, an LCD (liquid crystal display) or an organic EL (electro luminescence) display.
  • the output unit 15 displays and outputs data obtained by the operation of the terminal device 10.
  • the output unit 15 may be connected to the terminal device 10 as an external output device.
  • any method such as USB, HDMI (registered trademark), or Bluetooth (registered trademark) can be used.
  • the functions of the terminal device 10 are realized by executing a program according to this embodiment on a processor equivalent to the terminal device 10. That is, the functions of the terminal device 10 are realized by software.
  • the program causes a computer to execute the operations of the terminal device 10, thereby causing the computer to function as the terminal device 10. That is, the computer functions as the terminal device 10 by executing the operations of the terminal device 10 in accordance with the program.
  • the program can be recorded on a computer-readable recording medium.
  • Computer-readable recording media include non-transitory computer-readable media, such as a magnetic recording device, an optical disc, a magneto-optical recording medium, or a semiconductor memory.
  • the program can be distributed, for example, by selling, transferring, or lending a portable recording medium, such as a DVD (digital versatile disc) or a CD-ROM (compact disc read only memory), on which the program is recorded.
  • the program can also be distributed by storing the program in the storage of an external server and transmitting the program from the external server to other computers.
  • the program can also be provided as a program product.
  • Some or all of the functions of the terminal device 10 may be realized by a dedicated circuit equivalent to the control unit 11. In other words, some or all of the functions of the terminal device 10 may be realized by hardware.
  • the information processing device 20 includes a control unit 21, a memory unit 22, and a communication unit 23.
  • the control unit 21 includes at least one processor, at least one dedicated circuit, or a combination of these.
  • the processor is a general-purpose processor such as a CPU or GPU, or a dedicated processor specialized for a specific process.
  • the dedicated circuit is, for example, an FPGA or ASIC.
  • the control unit 21 executes processes related to the operation of the information processing device 20 while controlling each part of the information processing device 20.
  • the storage unit 22 includes at least one semiconductor memory, at least one magnetic memory, at least one optical memory, or a combination of at least two of these.
  • the semiconductor memory is, for example, a RAM or a ROM.
  • the RAM is, for example, an SRAM or a DRAM.
  • the ROM is, for example, an EEPROM.
  • the storage unit 22 functions as, for example, a main storage device, an auxiliary storage device, or a cache memory.
  • the storage unit 22 stores data used in the operation of the information processing device 20 and data obtained by the operation of the information processing device 20.
  • the communication unit 23 includes at least one external communication interface.
  • the communication interface may be either a wired or wireless communication interface.
  • the communication interface is, for example, a LAN interface or a USB.
  • the communication interface is, for example, an interface compatible with a mobile communication standard such as LTE, 4G, or 5G, or an interface compatible with short-range wireless communication such as Bluetooth (registered trademark).
  • the communication unit 23 receives data used in the operation of the information processing device 20, and transmits data obtained by the operation of the information processing device 20.
  • the functions of the information processing device 20 are realized by executing a program according to this embodiment in a processor corresponding to the control unit 21. That is, the functions of the information processing device 20 are realized by software.
  • the program causes a computer to execute the operations of the information processing device 20, thereby causing the computer to function as the information processing device 20. That is, the computer functions as the information processing device 20 by executing the operations of the information processing device 20 in accordance with the program.
  • the computer temporarily stores in the main storage device, for example, a program recorded on a portable recording medium or a program transmitted from a server.
  • the computer then reads the program stored in the main storage device with a processor, and executes processing in accordance with the read program with the processor.
  • the computer may read the program directly from the portable recording medium and execute processing in accordance with the program.
  • the computer may execute processing in accordance with the received program each time it receives a program from an external server. Processing may be executed by a so-called ASP (application service provider) type service that does not transmit a program from the external server to the computer and achieves functions only by issuing execution instructions and obtaining results.
  • Programs include information used for processing by a computer that is equivalent to a program. For example, data that is not a direct command to a computer but has properties that define computer processing falls under "something equivalent to a program.”
  • Some or all of the functions of the information processing device 20 may be realized by a dedicated circuit equivalent to the control unit 21. In other words, some or all of the functions of the information processing device 20 may be realized by hardware.
  • Fig. 4 is a flowchart showing an example of a method executed by the information processing device 20 according to this embodiment.
  • Step S100 The control unit 21 of the information processing device 20 detects actions in the talk room.
  • the actions include recording health status, posting a message, posting a stamp, posting a comment, and registering a schedule. That is, in this embodiment, the control unit 21 detects recording health status, posting a message, posting a stamp, posting a comment, and registering a schedule in the talk room.
  • a chat room is a space where chatting is possible, with members who can post set for each target person.
  • members who can post can post messages, edit and delete posted messages, and view messages posted by other members.
  • members who can post include staff members of multiple medical facilities, nursing care facilities, etc.
  • members who can post in a chat room can post and view messages from any of multiple different facilities.
  • At least some of the members who can post in a chat room have administrator authority to add, delete, etc., members who can post in the chat room. Such administrator authority allows for appropriate management of who can post and view messages in the chat room.
  • the talk room for the target person may be formed by creating information related to the talk room in the memory unit 22 of the information processing device 20.
  • the talk room for the target person may be formed by creating information related to the talk room in a database or the like of a device other than the information processing device 20.
  • FIG. 5 is an example of a user interface for such a talk room.
  • the user interface in FIG. 5 is an example of a screen 300 displayed on the display of the terminal device 10 or the like.
  • the screen 300 has a target person column 301, a selection area SA having a talk tab 311, a health tab 312, and a calendar tab 313, and an information display area IA.
  • the target person column 301 displays information about the target person associated with the talk room.
  • FIG. 5 shows an example in which the talk tab 311 is selected and various information posted to the talk room (hereinafter also referred to as talk information) is displayed in the information display area IA.
  • the talk information in FIG. 5 includes health information 320, reaction information 321, comment information 322, posted message 331, and point accumulation value information 340.
  • the physical condition information 320 includes information related to the physical condition of the subject.
  • the information related to the physical condition includes the subject's body temperature and weight.
  • the information related to the physical condition is not limited to these, and may also include blood pressure information, pulse information, blood oxygen concentration information, etc.
  • the physical condition information is input by the user's terminal device 10.
  • a stamp showing the reaction to the health information on that date is posted. This allows the user to inform other family members that the content has been confirmed.
  • the posted stamps are displayed together in the reaction information 321.
  • comment input button 324 When the comment input button 324 is selected by the user, a comment is input about the physical condition information for that date.
  • the comment may be displayed, for example, as a pop-up, or may be displayed on a separate screen. In this way, other family members and other members who can post can view the comment.
  • comment information 322 When a comment is posted, the posted comments are summarized and displayed in comment information 322.
  • comment information 322 is selected by the user, the content of each comment is displayed.
  • a message is posted to the chat room. Once a message is posted, the message is displayed in the information display area IA. In the example of Figure 5, a posted message 331 is displayed.
  • the point accumulation value information 340 is an object that displays the accumulated value of points granted to a talk room. In other words, in the point management method of this embodiment, the accumulated value of points granted to each talk room is displayed.
  • the point accumulation value information 340 allows members who can post in the talk room to know the current accumulated value of points.
  • the point accumulation value information 340 may be "500 cheers have been accumulated in the room.” Here, cheers are an example of a unit of points granted.
  • the display position of the talk information in the information display area IA is set to a predetermined position.
  • Information indicating the user's selection state of the pinned icon 341 is transmitted from the terminal device 10 to the information processing device 20. Note that in FIG. 5, the pinned icon 341 is in a selected state, and the display position of the physical condition information 320 is fixed at the top in the information display area IA.
  • Step S200 When the control unit 21 detects an action in a talk room, it assigns points to the talk room according to the content of the action.
  • the points awarded to a chat room vary depending on the content of the action. For example, in the case of recording a person's health, two points (two cheers here) may be awarded. In the case of posting a message, two points (two cheers here) may be awarded. In the case of posting a stamp, posting a comment, or registering a schedule, one point (one cheer here) may be awarded. Since recording a person's health is important information about the person, it is highly valuable to share this information among members via a chat room. Therefore, the points awarded for recording a person's health are set higher than those for posting a stamp, etc. In addition, although posting a message is more time-consuming than posting a stamp, etc., it can lead to more active conversations in the chat room. Therefore, the points awarded to a chat room for posting a message are set higher than the points awarded to a chat room for posting a stamp, etc.
  • Points awarded to a chat room can be used to apply for various products, services, etc.
  • points awarded to a chat room can be used to apply for a memory album creation service.
  • a memory album contains, for example, multiple photos of the subject posted to the chat room.
  • the memory album can contribute to sharing memories between chat room members, fostering a sense of solidarity, and strengthening the emotional bond necessary to support each other.
  • points awarded to a chat room can be used to apply for a cleaning service for the subject's room. Such a service may be used to improve the living environment of the subject, etc.
  • the authority to apply for the points granted to the chat room is granted to a specific member among multiple members who are associated with the chat room and can post.
  • the specific members include the target person's family, relatives, related parties, and the target person. Whether or not a certain user is a specific member may be set by a member with administrator authority. In this way, by limiting the authority to apply for the points granted to the chat room to specific members, it is possible to increase the likelihood that the points granted to the chat room will be used for the target person.
  • a function may be provided for determining the content of the application for use among multiple posting members. For example, a function may be provided for voting on the content of the application for use within the chat room.
  • the information processing device 20 detects an action in a talk room.
  • the information processing device 20 assigns points to the talk room according to the content of the action.
  • the points are also assigned to a predetermined member among the multiple members who can post and are associated with the talk room. Since points are assigned to the talk room according to the content of the action, actions such as posting in the talk room are activated, and information sharing between members who can post can be encouraged. Such information sharing leads to the promotion of support activities for the target person.
  • the authority to apply for use is assigned to a predetermined member among the multiple members who can post and are associated with the talk room. This increases the possibility that the points associated with the talk room will be used for purposes that are useful to the target person. In this way, according to this embodiment, it is possible to improve technology for promoting support activities for targets receiving care, medical care, etc.
  • points are awarded to the chat room, not to the member who takes an action in the chat room.
  • actions in the chat room become actions that contribute to others, rather than to one's own benefit, and this can enhance the altruistic spirit and teamwork of each member.
  • enhancing the altruistic spirit and teamwork can lead to the promotion of support activities for the target person.
  • points are awarded to the chat room and the cumulative value is displayed, it is possible to visualize the support shown to the target person.
  • the information processing device 20 may have a database related to various information related to the talk room.
  • FIG. 6 is an example of such a database.
  • the various information related to the talk room includes the user's ID, user name, room authority, point use application authority, number of posts, number of comments, number of stamps, number of health records, number of schedule registrations, participation date, last access date, and number of days visited.
  • the ID is information that uniquely identifies the user of the talk room.
  • the user name is information related to the name of the user of the talk room.
  • the room authority represents administrator authority to add, delete, etc., members who can post in the talk room.
  • the point use application authority represents the presence or absence of authority to apply for the use of points granted to the talk room.
  • the number of posts represents the number of times a message has been posted.
  • the number of comments represents the number of times a comment has been posted.
  • the number of stamps represents the number of times a stamp has been posted.
  • the number of health records represents the number of times a health record has been posted.
  • the number of schedule registrations represents the number of times a schedule has been registered.
  • the participation date represents the date on which the user joined the talk room.
  • the last access date represents the last day the user accessed the talk room.
  • the number of days visited represents the number of days the user accessed the talk room.
  • the various information related to the talk room is not limited to the above, and may also include information such as the user's nickname and the date the information was updated. In the database, this information is stored in association with each user.
  • the information processing device 20 has the above database, and can appropriately manage points in the talk room by editing and referencing it as appropriate.
  • the members of the chat room may include those who wish to volunteer in the community (hereinafter, also referred to as volunteer applicants). Volunteer applicants include those who wish to support the community, such as listening volunteers, dementia supporter trainees, welfare commissioners, and welfare counselors. In this way, support activities by volunteer applicants can be promoted. This also contributes to preventing loneliness and isolation in the community, reducing the workload of care professionals, and creating a mutual assistance system throughout the town. It is preferable that volunteer applicants are set as members of the chat room after undergoing training, etc. Such training includes, for example, training to improve the ability to listen to the tweets and voices of people with dementia and to connect them to individual support. It is also desirable to have volunteer applicants sign a consent form regarding the confidentiality of personal information.
  • a place where volunteer applicants and target persons can meet may be provided. For example, an opportunity may be provided for volunteer applicants and target persons to meet face-to-face at a specified facility, store, etc. At least some of the volunteer applicants may be given the authority to apply for the above-mentioned points.
  • the authority to apply for the points for volunteer applicants may be set, for example, by a member with administrator authority.
  • Including volunteer candidates among chat room members can promote the utilization of local volunteer human resources.
  • posting messages, stamps, and comments in chat rooms poses a relatively low psychological hurdle compared to face-to-face volunteer activities, and allows for a comfortable sense of distance to be maintained. This can promote the activation of support activities.
  • continuous actions in chat rooms by volunteer candidates make it easier to build a relationship of trust between the volunteer candidate and the target person. This can also promote direct support from volunteer candidates, based on that relationship of trust, even in cases where the target person requires more direct support.
  • the points awarded to a chat room differ depending on the content of the action, but this is not limited to the above.
  • additional points may be awarded to the chat room.
  • the specific action includes, for example, posting a message or posting a health record.
  • a reaction stamp or comment
  • a specific time e.g. 24 hours
  • one point may be awarded as an additional point in addition to the points normally awarded (hereinafter referred to as an additional point).
  • points awarded to a chat room may be available for application to be used as a local currency.
  • the region associated with the local currency may be determined based on the attribute information of the target person.
  • the attribute information of the target person includes the open ID information or postal code of the member who can post.
  • Open ID information is a mechanism that allows the identification information of a user to be shared and used between different systems. For example, if a member who can post is using a service provided by a local government, the open ID information can be used to determine the region to which the member who can post belongs.
  • the information processing device 20 may also display the degree of contribution of each member who can post to the cumulative value of points granted to the talk room.
  • the degree of contribution may be, for example, the cumulative value of points granted to the talk room for each user.
  • the cumulative value of points for actions taken by each member who can post in the past may be displayed for each member who can post. In this way, by quantifying and showing the degree of contribution of support in each user's talk room, it is possible to increase users' motivation to support and further stimulate support activities.
  • a member who can post to a talk room may be a member who can post to multiple talk rooms.
  • a user may be a member who can post to multiple talk rooms.
  • the information processing device 20 may display the contribution level of each member who can post to the cumulative value of points granted to all talk rooms.
  • the contribution level may be, for example, the cumulative value of points granted to all talk rooms to which each member who can post belongs, for each user.
  • the cumulative value of points for actions that each member who can post has taken in the past in all talk rooms may be displayed for each member who can post. In this way, by quantifying and showing the contribution level of support in all talk rooms, it is possible to increase the user's motivation to support and to further stimulate support activities.

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Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20190245816A1 (en) * 2018-02-04 2019-08-08 Peter Robert KRAUS Systems and methods for providing advanced small group and family unit data sharing applications
JP2020004306A (ja) * 2018-07-02 2020-01-09 株式会社テイルウィンドシステム 組織内活動活性化システム及び複数組織内活動活性化システム
JP2021163175A (ja) * 2020-03-31 2021-10-11 株式会社Detail40 情報処理装置及びプログラム
JP7244680B1 (ja) * 2022-01-14 2023-03-22 Ｓｏｍｐｏホールディングス株式会社 プログラム、情報処理方法、及び情報処理装置

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20190245816A1 (en) * 2018-02-04 2019-08-08 Peter Robert KRAUS Systems and methods for providing advanced small group and family unit data sharing applications
JP2020004306A (ja) * 2018-07-02 2020-01-09 株式会社テイルウィンドシステム 組織内活動活性化システム及び複数組織内活動活性化システム
JP2021163175A (ja) * 2020-03-31 2021-10-11 株式会社Detail40 情報処理装置及びプログラム
JP7244680B1 (ja) * 2022-01-14 2023-03-22 Ｓｏｍｐｏホールディングス株式会社 プログラム、情報処理方法、及び情報処理装置

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