WO2024096194A1 - Information sharing platform service system and method based on inter-chatbot conversation technology using deep learning - Google Patents

Information sharing platform service system and method based on inter-chatbot conversation technology using deep learning Download PDF

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Publication number
WO2024096194A1
WO2024096194A1 PCT/KR2022/021031 KR2022021031W WO2024096194A1 WO 2024096194 A1 WO2024096194 A1 WO 2024096194A1 KR 2022021031 W KR2022021031 W KR 2022021031W WO 2024096194 A1 WO2024096194 A1 WO 2024096194A1
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information
chatbot
user
service
sharing
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PCT/KR2022/021031
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French (fr)
Korean (ko)
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박춘우
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박춘우
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90Details of database functions independent of the retrieved data types
    • G06F16/95Retrieval from the web
    • G06F16/953Querying, e.g. by the use of web search engines
    • G06F16/9535Search customisation based on user profiles and personalisation
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00Handling natural language data
    • G06F40/30Semantic analysis
    • G06F40/35Discourse or dialogue representation
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06NCOMPUTING ARRANGEMENTS BASED ON SPECIFIC COMPUTATIONAL MODELS
    • G06N20/00Machine learning
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06NCOMPUTING ARRANGEMENTS BASED ON SPECIFIC COMPUTATIONAL MODELS
    • G06N3/00Computing arrangements based on biological models
    • G06N3/02Neural networks
    • G06N3/08Learning methods
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/50Business processes related to the communications industry
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/02User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages

Definitions

  • the present invention relates to an information sharing platform service system and method, and more specifically, to an information sharing platform service system and method based on a chatbot capable of deep learning-based communication and a data-based advertising target recommendation algorithm.
  • Chatbots are interactive messengers that can handle inquiries or simple services regardless of time or person, so they are used as a platform to connect various functions.
  • Chatbots have become a service at the level of providing predetermined answers according to pre-entered algorithms, but as natural language analysis and processing technology develops along with big data processing technology, it is providing optimal answers that take into account various variables.
  • information providers are changing from providing one-sided advertising information and investment information to an unspecified number of people to providing customized information according to the user's interests.
  • chat data In order to present customized advertisements according to the user's interests, it is necessary to use chat data, but estimating the user's interests only with real-time chat data has limitations, so the effect of targeted advertising is very limited.
  • chatbots used in existing messenger applications cannot provide services through the chatbot without the user who wants to use the chatbot selecting it.
  • the purpose of the present invention to solve the conventional problems described above is to provide an information sharing platform service system and method based on a chatbot capable of deep learning-based communication and a data-based advertising target recommendation algorithm.
  • the purpose of the present invention to solve the conventional problems as described above is to provide services such as shopping mall linkage, individual live streaming, advertising, metaverse linkage, and electronic business cards based on a platform that enables communication between chatbots.
  • services such as shopping mall linkage, individual live streaming, advertising, metaverse linkage, and electronic business cards based on a platform that enables communication between chatbots.
  • the information sharing platform service method based on chatbot-to-chatbot conversation technology using deep learning is an information sharing method based on a chatbot service with a user terminal and a platform server, (a) 1. Requesting a requested task (to do list) entered through the application service of the platform server from the user terminal; (b) The first chatbot corresponding to the first user of the platform server recommends shared information including the requested task information and result information of performing the requested task generated based on the first user information. and deriving target information to be shared; and (c) sharing the shared information through an inter-chatbot conversation process with a second chatbot corresponding to at least one target among the target information derived from the first chatbot of the platform server. do.
  • step (a) includes registering a plurality of user terminals by accessing the platform server and entering user information and login information; And requesting a requested task (to do list) entered through the application service of the platform server from the registered first user terminal, wherein the user information includes the user's occupation, age, gender, and interest information. It is characterized by including.
  • the application service includes a personal page creation service based on user activity and electronic business cards, a ranked relationship network service, a live streaming service, an SNS advertisement sharing service, a shopping mall linkage service, a host information sharing service, and a metaverse linkage service. It is characterized by
  • step (b) includes: (b1) the platform server pre-processing user-related information including the user information, user activity information, and network information and forming a database; and (b2) the first chatbot recommends shared information including the result information of performing the requested task from the AI module based on the requested task information and requests information on the person to be shared, and the target person derived by the AI module Characterized in that it includes a step of receiving information.
  • the AI module in step (b2), the AI module generates the target information using a collaborative filtering method that recommends a target host based on the user-related information of the first user, and uses an optimized Bayesian personalized ranking method (OBPR). : It is characterized by applying an adaptive sampling algorithm based on Optimizer Bayesian personalized ranking.
  • OBPR Bayesian personalized ranking method
  • step (c) includes: (c1) the first chatbot sharing the shared information with the second chatbot through a conversation process; (c2) the second chatbot requesting additional information of interest from the first chatbot through a conversation process; and (c3) the step of the first chatbot responding to the additional request through a conversation process with the second chatbot and sharing additional shared information.
  • the AI module may periodically visualize and provide information obtained by analyzing the user's information satisfaction data to the first chatbot and the second chatbot.
  • the information sharing platform service system based on conversation technology between chatbots using deep learning is an information sharing platform system in which a user terminal and a platform server are connected through a network, the platform server A plurality of user terminals that access and register users by entering user information and login information, and execute application services provided by the platform server; And executing the application service, receiving request task (to do list) information from the user terminal, a first chatbot corresponding to the first user who entered the request task information and the first user Based on the information, a conversation process between a chatbot and a second chatbot corresponding to at least one target among the derived target information by recommending shared information including information as a result of performing the request task to derive target information to be shared. It is characterized in that it includes a platform server that shares the shared information through.
  • the platform server includes a user registration unit that performs a user registration procedure with the user terminal; a service execution unit that executes the application service; a platform DB unit that stores and manages user information input from the user terminal and user-related information generated by execution of the application; And the first chatbot recommends sharing information including result information of performing the requested task based on the requested task information and the first user information to derive target information to be shared, and at least one of the derived target information A chatbot system that shares the shared information through a conversation process between a second chatbot corresponding to one target and the chatbot.
  • the chatbot system includes a chatbot unit provided with a plurality of chatbots that individually correspond to each user terminal and perform a request task (to do list) conversation process requested by each user terminal; Information input or output to the chatbot is generated through NLP processing and transmitted to the chatbot unit, and the information input to the at least one chatbot is analyzed to make the request based on the request task information and the first user information.
  • An AI module that recommends shared information including information on the results of performing a task and derives information about the person to be shared; and a chatbot sharing unit that shares the shared information through a conversation process with the first chatbot and a second chatbot corresponding to at least one of the derived target information.
  • the platform DB unit is characterized in that the platform server includes a preprocessing unit for preprocessing user-related information including the user information, user activity information, and relationship network information.
  • the AI module generates the target information using a collaborative filtering method that recommends a target host based on the user-related information of the first user, and is based on Optimizer Bayesian personalized ranking (OBPR). It is characterized by applying an adaptive sampling algorithm.
  • OBPR Optimizer Bayesian personalized ranking
  • a request task set by the host is performed by using a request task (To do list) set by the host and an intelligent data-based recommendation system to find a host to share information optimized for the information to be shared by various hosts on the personal network.
  • a platform service system and method can be provided to perform the tasks on the (To do list) by oneself and analyze and share the results with the host.
  • an information sharing platform based on a chatbot capable of deep learning-based communication and a data-based advertising target recommendation algorithm, and a shopping mall linkage based on this, individual live streaming, advertisements, metaverse linkage, electronic business cards, etc.
  • a platform service system and method that can provide services can be provided.
  • Figure 1 is a diagram showing the detailed flow of an information sharing platform service method based on conversation technology between chatbots using deep learning according to an embodiment of the present invention.
  • Figure 2 is a diagram showing the block configuration of an information sharing platform service system based on conversation technology between chatbots using deep learning according to an embodiment of the present invention.
  • Figure 3 is a flowchart showing the algorithm configuration of a chatbot system applied to an information sharing platform service system and method based on chatbot-to-chatbot conversation technology using deep learning according to an embodiment of the present invention.
  • Figure 4 is a diagram illustrating the concept of deriving shared information subjects applied to the information sharing platform service system and method based on conversation technology between chatbots using deep learning according to an embodiment of the present invention.
  • Figure 5 is a diagram illustrating the information sharing process applied to the information sharing platform service system and method based on conversation technology between chatbots using deep learning according to an embodiment of the present invention.
  • Figure 6 is a diagram showing the flow of information sharing through the chatbot-to-chatbot conversation process of the chatbot system applied to the information sharing platform service system and method based on chatbot-to-chatbot conversation technology using deep learning according to an embodiment of the present invention.
  • Figure 7 is a diagram showing the flow of additional information sharing through a conversation process between chatbots in a chatbot system applied to an embodiment of the present invention.
  • Figure 8 is a diagram illustrating the main screen of a personal page applied to the information sharing platform service system and method based on conversation technology between chatbots using deep learning according to an embodiment of the present invention.
  • Figure 9 is a diagram illustrating the main functions of the platform service applied to the information sharing platform service system and method based on conversation technology between chatbots using deep learning according to an embodiment of the present invention.
  • Figure 10 is a diagram illustrating SNS marketing and live streaming services applied to the information sharing platform service system and method based on conversation technology between chatbots using deep learning according to an embodiment of the present invention.
  • the present invention relates to a chatbot service-based information sharing method comprising a user terminal and a platform server, comprising: (a) requesting a request task (to do list) entered through an application service of the platform server from a first user terminal; ; (b) The first chatbot corresponding to the first user of the platform server recommends shared information including the requested task information and result information of performing the requested task generated based on the first user information. and deriving target information to be shared; and (c) deep learning comprising the step of sharing the shared information through an inter-chatbot conversation process with a second chatbot corresponding to at least one target among the target information derived from the first chatbot of the platform server.
  • a component is described as being "installed within or connected to" another component, it means that this component may be installed in direct connection or contact with the other component and may be installed in contact with the other component and may be installed in contact with the other component. It may be installed at a certain distance, and in the case where it is installed at a certain distance, there may be a third component or means for fixing or connecting the component to another component. It should be noted that the description of the components or means of 3 may be omitted.
  • Figure 1 is a diagram showing the detailed flow of an information sharing platform service method based on conversation technology between chatbots using deep learning according to an embodiment of the present invention.
  • the information sharing platform service method based on chatbot-to-chatbot conversation technology using deep learning is provided with a user terminal 100 and a platform server 200 to provide a chatbot service-based service.
  • the information sharing method (a) requesting a requested task (to do list) entered through an application service of the platform server 200 from the first user terminal 100 (S100); (b) Sharing including result information of performing the requested task generated by the first chatbot corresponding to the first user of the platform server 200 based on the requested task information and the first user information.
  • Recommending information and deriving information about the person to share (S200); and (c) the shared information through a conversation process between the second chatbot 251b and the chatbot corresponding to at least one target among the target information derived from the first chatbot 251a of the platform server 200. It may be configured to include a sharing step (S300).
  • the information sharing platform service method based on conversation technology between chatbots using deep learning is a mobile complex communication application platform service method through a conversation process between chatbots based on deep learning that allows free communication between chatbots. provides.
  • the information sharing platform service method based on conversation technology between chatbots using deep learning includes providing a chatbot service capable of deep learning-based communication and an information sharing platform service using an advertising target recommendation algorithm.
  • it provides a complex platform service method that provides services such as shopping mall linkage, individual live streaming, SNS advertising, metaverse linkage, and electronic business cards.
  • step (a) (S100) requests a request task (to do list) entered through the application service of the platform server 200 from the first user terminal 100. This may be a step.
  • step (a) (S100) is a step of registering a plurality of user terminals 100 by accessing the platform server 200 and entering user information and login information, and the registered first user It may include the step of requesting a requested task (to do list) entered through the application service of the platform server 200 at the terminal 100.
  • the registration step may be a step of accessing the platform server 200 through an application executing a service method according to an embodiment of the present invention and entering user information and login information (ID and password).
  • the user information may include the user's occupation, age, gender, and interest information.
  • the user information may include electronic business card-based information such as the user's career or history, and may also include relationship network information that appears when multiple registered users form relationship information with each other according to a preset method.
  • the application service provided through the information sharing platform service method based on conversation technology between chatbots using deep learning includes a personal page creation service based on user activity and electronic business cards, a ranked relationship network service, It may include live streaming services, SNS advertising sharing services, shopping mall linking services, host information sharing services, and metaverse linking services.
  • multiple registered users access the platform server 200 through each user terminal 100, create personal pages based on the electronic business cards described above, and share each other's personal pages. It is possible to provide a service that allows you to create a relationship network (first-degree connections, etc.).
  • each user can provide a personal live streaming service to provide various content that the individual wants to share as a broadcast streaming service, and it is also possible to share various advertising information related to the provided content through SNS.
  • a service that links with a shopping mall can be provided so that information such as shared products can be purchased in real time, and a service that can share the host's interest information or setting information through a chatbot-to-chatbot conversation system, which will be described later, is provided through Metaverse. It is also possible to provide services that link with .
  • step (S200) the first chatbot corresponding to the first user of the platform server 200 performs the requested task created based on the requested task information and the first user information. This may be the step of recommending shared information including result information and deriving information about the person to be shared.
  • step (b) includes (b1) the platform server 200 preprocessing user-related information including the user information, user activity information, and relationship network information and converting it into a database (S210), (b2) )
  • the first chatbot recommends shared information including the result information of performing the requested task from the AI module 253 based on the requested task information and requests information about the person to be shared, and the AI module 253 derives the information. It may be configured to include a step of receiving the target information (S230).
  • Step (b1) (S210) is user-related, including the user information entered in step (a), activity information generated while the user is active in the application service provided in the embodiment of the present invention, and relationship network information established between users. Information can be stored in the platform DB.
  • the platform DB unit 240 first pre-processes the generated user-related information through a preprocessing unit.
  • Preprocessing refers to the processing step so that it can be efficiently used and managed in applications, and may include tasks such as language preprocessing, keyword/content separation, and Korean DB storage for Korean information processing.
  • the generation of the target information in the AI module 253 in step (b2) (S230) is a collaborative filtering method that recommends a target host based on the user-related information of the first user, and the optimization Bayesian personalization ranking
  • An adaptive sampling algorithm based on OBPR Optimizer Bayesian personalized ranking
  • a personalized recommendation system that can recommend specific information tailored to each individual can be used to derive the people with whom to share shared information.
  • a personalized recommendation system is a system that recommends products by predicting the user's preference for products from the user's past history data such as ratings, transactions, clicks, viewing history, etc., but in an embodiment of the present invention Conversely, technology can be applied to predict or derive subjects who may be interested in information set or created by the host.
  • Explicit feedback refers to data that directly reveals the user's preference, such as the rating given by the user, ranging from ‘very bad’ to ‘very good’.
  • implicit feedback refers to behavioral data that can indirectly reveal a user's preference for a product, such as the number of times a user views a product/clicks and the user's purchase history.
  • users' implicit feedback data is more common and easier to obtain than explicit feedback.
  • implicit feedback material can exist even in the absence of explicit feedback.
  • the reliability of information sharing and interest increase by deriving the people with whom the host will share information that is set or of interest through an appropriate personalized recommendation system. This can contribute to the revitalization of platform services.
  • the Bayesian personalized ranking (BPR) method can be used by probabilistically modeling preferences between products.
  • the Bayesian personalized ranking method can apply a personalized recommendation system that optimizes the personalized ranking that maximizes the area under the receiver operating characteristic (ROC) curve (area under ROC curve (AUC)).
  • ROC receiver operating characteristic
  • AUC area under ROC curve
  • This Optimizer Bayesian personalized ranking method empirically shows superior performance compared to conventional recommendation system techniques in many cases.
  • the numerical size of implicit data can be viewed as the certainty of feedback, which can be useful information about an individual's preferences.
  • collaborative filtering (CF) method can be applied to embodiments of the present invention, where 'collaboration' refers to similar usage behavior of a specific user group, and 'collaborative filtering' is based on information obtained from collaboration. This is a method of extracting recommendations and recommending them to consumers.
  • each user can be said to 'collaborate' as a group of similar specific users using network information, and can recommend information sharing partners through the related information of users in this network.
  • similar behavior of a group of users may be activity information about various platform services provided by multiple users belonging to a relationship network in an embodiment of the present invention.
  • step (c) (S300) the first chatbot 251a of the platform server 200 chats with a second chatbot corresponding to at least one of the derived target information.
  • This may be a step of sharing the shared information through a conversation process between the chatbot 251b and the chatbot.
  • step (c) includes (c1) the first chatbot sharing the shared information through a conversation process with the second chatbot (251b) (S310), and (c2) the second chatbot A step of requesting additional information of interest through a conversation process with the first chatbot (S320), and (c3) the first chatbot responds to the additional request through a conversation process with the second chatbot and shares additional shared information. It may include a step (S330).
  • the AI module 253 periodically analyzes the user's information satisfaction data with the first chatbot and the second chatbot 251b. It may further include the step of providing visualization.
  • the chatbot corresponding to the person to share the shared information derived in step (b) and the host chatbot have a conversation using the conversation AI module 253. May include information sharing steps throughout the process.
  • Figure 2 is a diagram showing the block configuration of an information sharing platform service system based on conversation technology between chatbots using deep learning according to an embodiment of the present invention.
  • the information sharing platform service system based on conversation technology between chatbots using deep learning is an information sharing system in which the user terminal 100 and the platform server 200 are connected through a network.
  • a plurality of user terminals 100 connect to the platform server 200, register users by entering user information and login information, and execute application services provided by the platform server 200; And executing the application service, receiving the requested task (to do list) information from the user terminal 100, and a first chatbot corresponding to the first user who entered the requested task information and the requested task information and the Based on the first user information, a second chatbot (251b) recommends shared information including information as a result of performing the requested task, derives target information to be shared, and corresponds to at least one target among the derived target information. ) and a platform server 200 that shares the shared information through a conversation process between chatbots.
  • the user terminal 100 is a computing device equipped with a communication device carried by the user, such as a smartphone or tablet PC, and is a device that installs the platform application program provided in the embodiment of the present invention and executes the platform service. You can.
  • the user terminal 100 and the platform server 200 can communicate through a network, and the network for communication applied to the system of the embodiment of the present invention is a network between each node such as a plurality of terminals and servers. It refers to a connection structure that allows information exchange. Examples of such networks include Local Area Network (LAN), Wide Area Network (WAN), World Wide Web (WWW), wired and wireless data communication networks, Includes telephone networks, wired and wireless television networks, etc.
  • LAN Local Area Network
  • WAN Wide Area Network
  • WWW World Wide Web
  • wired and wireless data communication networks Includes telephone networks, wired and wireless television networks, etc.
  • wireless data communication networks examples include 3G, 4G, 5G, 3rd Generation Partnership Project (3GPP), 5th Generation Partnership Project (5GPP), Long Term Evolution (LTE), World Interoperability for Microwave Access (WIMAX), and Wi-Fi.
  • 3GPP 3rd Generation Partnership Project
  • 5GPP 5th Generation Partnership Project
  • LTE Long Term Evolution
  • WWX World Interoperability for Microwave Access
  • Wi-Fi Wireless Fidelity
  • Internet Internet
  • LAN Local Area Network
  • Wireless LAN Wireless Local Area Network
  • WAN Wide Area Network
  • PAN Personal Area Network
  • RF Radio Frequency
  • Bluetooth network NFC ( It includes, but is not limited to, Near-Field Communication (Near-Field Communication) network, satellite broadcasting network, analog broadcasting network, and DMB (Digital Multimedia Broadcasting) network.
  • NFC It includes, but is not limited to, Near-Field Communication (Near-Field Communication) network, satellite broadcasting network, analog broadcasting network, and DMB (Digital Multimedia
  • the term at least one is defined as a term including singular and plural, and even if the term at least one does not exist, each component may exist in singular or plural, and may mean singular or plural. This should be self-explanatory. In addition, whether each component is provided in singular or plural form may be changed depending on the embodiment.
  • the shared platform server 200 shown in FIG. 2 includes a communication unit 210, a user registration unit 220, a service execution unit 230, a platform DB unit 240, and a chatbot system 250. It can be configured.
  • the communication unit 210 may be a communication device that communicates with the user terminal 100 over a network to exchange information about platform services.
  • the user registration unit 220 may be configured to access the platform server 200 through an application UI installed on the user terminal 100 and perform a user registration procedure when each user enters user information and login information.
  • the service execution unit 230 is a component that executes platform application services, including user activity and electronic business card-based personal page creation service, ranked relationship network service, live streaming service, SNS advertisement sharing service, shopping mall linkage service, and host information sharing. You can run services and metaverse interconnected services.
  • the platform DB unit 240 is a database device provided in the server and may be a device that stores and manages user information input from the user terminal 100 and user-related information generated by execution of the application.
  • the chatbot system 250 may be configured to execute a deep learning-based chatbot service including an AI module 253.
  • chatbot system 250 is one of each chatbot corresponding to the plurality of user terminals 100, and the first chatbot corresponding to the host user provides request task (to do list) information and the first user information. Based on this, it is possible to derive information about the person to be shared by recommending shared information including information as a result of performing the above request task.
  • chatbot system 250 may share the shared information through a conversation process between chatbots and a second chatbot 251b corresponding to at least one target among the derived target information.
  • the chatbot system 250 includes a chatbot unit equipped with a plurality of chatbots, an AI module 253 that provides software such as a deep learning-based algorithm for performing chatbot services, and a chatbot-to-chatbot system. It may be configured to include a chatbot sharing unit 255 that shares shared information between users through a conversation process.
  • the chatbot unit may be equipped with a plurality of chatbots that individually correspond to each user terminal 100 and perform a request task (to do list) conversation process requested by each user terminal 100.
  • the AI module 253 generates information input or output to the chatbot through deep learning-based NLP processing and delivers it to the chatbot unit, and analyzes the information input to the at least one chatbot to provide the requested task information. And based on the first user information, shared information including information on the results of performing the requested task can be recommended to derive information about the person to be shared.
  • the chatbot sharing unit 255 may share the shared information through a conversation process with the first chatbot and the second chatbot 251b corresponding to at least one of the derived target information.
  • the platform DB unit 240 may include a preprocessing unit in which the platform server 200 preprocesses user-related information including the user information, user activity information, and network information. .
  • the preprocessing unit preprocesses the input language for the chatbot's conversation process, separates keywords and content, analyzes data from users or hosts subscribed to the platform network, and stores the analysis results in a DB. Saving requested task (to do list) information in the DB, storing Korean information for information processing such as Korean in the DB, storing host schedule information in the DB, host-based relationship network information (1st connection or more) You can store registered platform member or user information in the DB.
  • the AI module 253 generates the target information using a collaborative filtering method that recommends a target host based on the user-related information of the first user, and as described above, the optimized Bayesian personalization ranking method (OBPR) is used. : Optimizer Bayesian personalized ranking)-based adaptive sampling algorithm can be applied.
  • OBPR optimized Bayesian personalization ranking
  • Figure 3 is a flowchart showing the algorithm configuration of the chatbot system 250 applied to the information sharing platform service system and method based on chatbot-to-chatbot conversation technology using deep learning according to an embodiment of the present invention.
  • a conversation system such as a messenger of the chatbot system can be started.
  • NLP Natural Language Processing
  • LNP-processed language text information understands the meaning of the input text information through NLU (Natural Language Understanding), and uses a deep learning chatbot algorithm to generate NLG (Natural Language Generation) response information to generate corresponding response information. can be created.
  • NLU Natural Language Understanding
  • NLG Natural Language Generation
  • natural language processing is a field of artificial intelligence (AI) technology that allows computers to understand, generate, and manipulate human language
  • natural language processing is a field of artificial intelligence (AI) technology that interconnects data with natural language text or voice. This is also called ‘language in’.
  • Natural language understanding (NLU) and natural language generation (NLG) each refer to the use of computers to understand and generate human language, and in the case of NLG, can provide a verbal explanation of what happened, a concept called 'graphical grammar'. It can also be called 'language output' by summarizing meaningful information into text.
  • the deep learning chatbot algorithm applied to the embodiment of the present invention recognizes sentences by applying the Seq2Seq (Sequence-to-Sequence) method and uses convolutional neural networks (ConvNets) to recognize sentences.
  • ConvNets convolutional neural networks
  • Seq2Seq (Sequence-to-Sequence) is a method that takes a sentence as input and outputs the sentence immediately, and can be implemented using two RNNs: an encoder and a decoder.
  • convolutional neural networks are character-level convolutional networks, a text classification technology that extracts useful information by applying a character level model that receives text information as a raw signal. It can be a technology that shows high performance.
  • the chatbot system 250 using the artificial intelligence-based technology described above is capable of communicating between chatbots, performs host commands (to do list), and performs a conversation process in conjunction with an avatar. It is possible to perform a voice recognition service based on a preset language (Korean, etc.).
  • chatbot functions for each user, link avatars and chatbots, communicate between chatbots using a messenger system, and perform notification and invitation functions of live streaming information executed by users.
  • Figure 4 is a diagram illustrating the concept of deriving shared information subjects applied to the information sharing platform service system and method based on conversation technology between chatbots using deep learning according to an embodiment of the present invention
  • Figure 5 is an implementation of the present invention. This is a diagram illustrating the information sharing process applied to the information sharing platform service system and method based on conversation technology between chatbots using deep learning according to an example.
  • the artificial intelligence chatbot system 250 can derive the optimal information sharing target through a target recommendation algorithm.
  • collaborative filtering technology that recommends a target host based on the interest information of first-degree members or hosts of other groups included in the network information with similar tendencies as the host (first user).
  • OBPR Optimizer Bayesian personalized ranking
  • OBPR is a probability model of preference between products and analyzes the information preferred by the host (user) by categorizing it step by step.
  • the intelligent chatbot selects target hosts and performs the requested tasks (to do list) set by the main host.
  • graded relationship network information (1st-degree connections information, etc.) stored in the platform DB unit 240 can be stored, and each registered user can log in through membership authorization. Information sharing process can be performed between members.
  • communication through a conversation process can be performed through a messenger in conjunction with each avatar of the chatbot system 250 between hosts, and chatbot messenger communication between hosts is also possible, as well as advertising between hosts or between first-degree connections. It is also possible to share information.
  • Figure 6 is a diagram showing the flow of information sharing through the chatbot-to-chatbot conversation process of the chatbot system 250 applied to the information sharing platform service system and method based on chatbot-to-chatbot conversation technology using deep learning according to an embodiment of the present invention
  • Figure 7 is a diagram showing the flow of additional information sharing through a conversation process between chatbots of the chatbot system 250 applied to an embodiment of the present invention.
  • the characteristic of the interactive chatbot applied to the embodiment of the present invention is that it is an intelligent chatbot and can perform rule-based, information exchange chatbot functions in accordance with requested task (to do list) information.
  • the first chatbot 251a sends a to-do task to the AI module 253. and request parsing of a text word, and the AI module 253 parses the requested tasks and words and transmits the parsed information to the first chatbot 251a.
  • the first chatbot Based on the analyzed parsing information, the first chatbot again requests word analysis to the AI module 253, and the AI module 253 transmits the analysis information to the first chatbot 251a.
  • the first chatbot 251a requests target information with which to share the information based on the analysis information received from the AI module 253, and the AI module 253 transmits information about the conversation target with which to share the information. and share it.
  • the first chatbot Based on the shared information sharing target information, the first chatbot transmits the information set by the first user to the chatbots (second chatbot 251b) corresponding to the target, and the second chatbot 251b Share information in a responsive manner.
  • FIG 7 shows the flow of additional information sharing through the conversation process between chatbots of the chatbot system 250 applied to an embodiment of the present invention.
  • the first 2 The chatbot 251b may request additional information of interest from the first chatbot 251a.
  • the first chatbot 251a requests word parsing from the AI module 253 for the additional information of interest, and the AI module After parsing (253), the parsed information is transmitted to the first chatbot (251a).
  • the first chatbot 251a requests word analysis from the AI module 253 based on the parsed information, and after analyzing the word, the AI module 253 sends the analyzed information to the first chatbot 251a. send.
  • the first chatbot majors in the second chatbot (251b) the response information to the additional request requested by the second chatbot (251b) based on the analyzed word information and sends the first and second chatbots to the first and second chatbots for additional information of interest.
  • It can be shared between people.
  • the AI module 253 visualizes the satisfaction data analysis information and transmits it to the first chatbot 251a and the second chatbot 251b, so that each chatbot that performed the conversation process
  • the contents of the information performed can be stored in the platform DB unit 240, and the data analysis results can be visualized and displayed on each host user terminal 100 for a set period such as day/week/month. .
  • the preprocessing unit shown in FIGS. 6 and 7 can perform the above-described preprocessing work and link with each chatbot to provide information necessary or selected for the conversation process between chatbots.
  • Figure 8 is a diagram illustrating the main screen of a personal page applied to the information sharing platform service system and method based on conversation technology between chatbots using deep learning according to an embodiment of the present invention
  • Figure 9 is a diagram illustrating the main screen of the personal page according to an embodiment of the present invention.
  • Figure 10 shows conversation technology between chatbots using deep learning according to an embodiment of the present invention.
  • This is a diagram illustrating SNS marketing and live streaming services applied to the information sharing platform service system and method.
  • the platform service according to the embodiment of the present invention illustrated in Figures 8 to 10 is an electronic business card-based artificial intelligence advertising sharing platform service that provides natural communication between users using an 'intelligent network management system' using relationship network information stored in the DB. Through communication, we can provide services that enable cultural exchange and quick delivery of information.
  • the information sharing platform service based on chatbot-to-chatbot conversation technology using deep learning includes 1) shopping mall linkage 2) personal page creation 3) host and first-degree connection creation and management 4) live streaming communication function 5) Services such as advertising sharing (live streaming, SNS, VOD, etc.) 6) host information sharing 7) metaverse linkage can be performed.
  • the main screen of the personal page of the platform service applied to the embodiment of the present invention contains the user's profile information, relationship network information such as first-degree connections, a chatbot system 250 linked to an avatar, and a live stream and service. Information can be provided through UI.
  • the host's network information is personal network information and may be information automatically classified based on information such as Kakao Talk, email, and region and stored in the platform DB unit 240.
  • each user can be equipped with a chatbot that is linked to the corresponding avatar, and the avatar composed of characters can be selected or changed by the user.
  • the main functions of the platform service applied to the embodiment of the present invention may include a personal avatar function, an artificial intelligence chatbot function, a live streaming function, a personal page creation function, a video chat function, etc.
  • Avatar-linked chatbot-to-chabot chat and video chat functions can be used both 1:1 and 1:N to increase users' service utilization and participation.
  • the platform service posts photo information of advertising products
  • the chatbot system 250 automatically posts the photo information to Naver, Facebook, Instagram, blogs, and YouTube. It can perform SNS marketing functions such as automatically uploading and posting on SNS.
  • the live streaming service can perform a one-to-one live broadcasting service to manage each user's network information, perform individual live on-site relay services, and also provide a service that allows users to upload videos in real time. do.
  • the present invention relates to an information sharing platform service system and method, and more specifically, to an information sharing platform service system and method based on a chatbot capable of deep learning-based communication and a data-based advertising target recommendation algorithm, so it has industrial applicability. There is.

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Abstract

The present invention relates to an information sharing platform service method based on inter-chatbot conversation technology using deep learning, the chatbot service-based information sharing method using user terminals and a platform server, and comprising: (a) a step for requesting a to-do list input from a first user terminal through an application service of the platform server; (b) a step in which a first chatbot corresponding to a first user of the platform server recommends sharing information including result information about the result of performing the to-do list generated on the basis of the requested to-do list information and information about the first user and derives information about subjects with which to share the sharing information; and (c) a step in which the first chatbot of the platform server shares the sharing information with a second chatbot, corresponding to at least one subject in the derived subject information, through an inter-chatbot conversation process.

Description

딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스 시스템 및 방법Information sharing platform service system and method based on chatbot conversation technology using deep learning
본 발명은 정보공유 플랫폼 서비스 시스템 및 방법에 관한 것으로, 보다 상세하게는 딥러닝 기반의 의사소통이 가능한 챗봇과 데이터기반 광고 타겟 추천 알고리즘 기반의 정보 공유 플랫폼 서비스 시스템 및 방법에 관한 것이다.The present invention relates to an information sharing platform service system and method, and more specifically, to an information sharing platform service system and method based on a chatbot capable of deep learning-based communication and a data-based advertising target recommendation algorithm.
챗봇은 대화형 메신저로서 시간 및 사람에 구애받지 않고 상담문의나 간단한 서비스를 처리할 수 있기 때문에 다양한 기능을 연결하는 플랫폼으로 활용되고 있다. Chatbots are interactive messengers that can handle inquiries or simple services regardless of time or person, so they are used as a platform to connect various functions.
챗봇은 미리 입력된 알고리즘에 따라 정해진 답변을 제공하는 수준에서 서비스가 되었으나 빅 데이터 처리 기술과 함께 자연어 분석 및 처리 기술이 발전함에 따라 다양한 변수를 고려한 최적의 답변을 제공하고 있다. Chatbots have become a service at the level of providing predetermined answers according to pre-entered algorithms, but as natural language analysis and processing technology develops along with big data processing technology, it is providing optimal answers that take into account various variables.
한편, 정보 제공 업체는 불특정 다수에게 일방적인 광고 정보, 투자 정보 등을 제공하는 방식에서, 사용자의 관심분야 등에 따라 맞춤형 정보를 제공하는 방식으로 변경되고 있다.Meanwhile, information providers are changing from providing one-sided advertising information and investment information to an unspecified number of people to providing customized information according to the user's interests.
그런데 이러한 사용자의 관심분야 등에 따른 맞춤형 광고를 제시하기 위하여 채팅 데이터를 활용하는 것이 필요한데, 실시간 채팅 데이터만으로 사용자의 관심분야 등을 추정하는 것은 한계가 있을 수밖에 없어 타겟광고의 효과가 매우 제한적이다. However, in order to present customized advertisements according to the user's interests, it is necessary to use chat data, but estimating the user's interests only with real-time chat data has limitations, so the effect of targeted advertising is very limited.
따라서 사용자의 관심분야 등을 광고상품과 보다 정교하게 매칭시킬 수 있는 기술수단의 개발이 요구된다. 더불어, 사용자를 타겟광고의 영역으로 효과적으로 유도할 수 있는 추가적인 기술개발이 필요하다.Therefore, there is a need for the development of technical means that can more precisely match users' interests with advertising products. In addition, additional technology development is needed to effectively guide users into the area of targeted advertising.
또한, 기존의 메신저 애플리케이션에 활용되는 챗봇은 해당 챗봇을 사용하고자 하는 사용자가 선택하지 않고는 해당 챗봇을 통한 서비스를 제공할 수 없었다. Additionally, chatbots used in existing messenger applications cannot provide services through the chatbot without the user who wants to use the chatbot selecting it.
이러한 이유로 다양한 챗봇 서비스가 현존하고 있음에도 사용자가 직접 챗봇을 검색해서 사용해야 하는 불편함이 있었다.For this reason, even though various chatbot services exist, there was the inconvenience of users having to search for and use chatbots themselves.
상기한 바와 같은 종래의 문제점을 해결하기 위한 본 발명의 목적은, 딥러닝 기반의 의사소통이 가능한 챗봇과 데이터기반 광고 타겟 추천 알고리즘 기반의 정보 공유 플랫폼 서비스 시스템 및 방법을 제공하는 것이다.The purpose of the present invention to solve the conventional problems described above is to provide an information sharing platform service system and method based on a chatbot capable of deep learning-based communication and a data-based advertising target recommendation algorithm.
또한, 상기한 바와 같은 종래의 문제점을 해결하기 위한 본 발명의 목적은, 채봇간 의사소통이 가능한 플랫폼 기반으로 쇼핑몰 연동, 개인별 라이브 스트리밍, 광고, 메타버스 연동, 전자명함등의 서비스가 제공되는 플랫폼 서비스 시스템 및 방법을 제공하는 것이다.In addition, the purpose of the present invention to solve the conventional problems as described above is to provide services such as shopping mall linkage, individual live streaming, advertising, metaverse linkage, and electronic business cards based on a platform that enables communication between chatbots. To provide service systems and methods.
상기 목적을 달성하기 위해, 본 발명에 따른 딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스 방법은, 사용자 단말 및 플랫폼 서버를 구비하여 챗봇 서비스 기반의 정보 공유 방법에 있어서, (a) 제1 사용자 단말에서 상기 플랫폼 서버의 애플리케이션 서비스를 통해 입력한 요청 작업(to do list)을 요청하는 단계; (b) 상기 플랫폼 서버의 상기 제1 사용자에 대응되는 제1 채봇이 상기 요청받은 요청 작업 정보와 상기 제1 사용자 정보를 바탕으로 생성한 상기 요청 작업을 수행한 결과 정보를 포함하는 공유정보를 추천하고 공유할 대상자 정보를 도출하는 단계; 및 (c) 상기 플랫폼 서버의 상기 제1 챗봇이 도출된 상기 대상자 정보 중 적어도 어느 하나의 대상자에 대응되는 제2 챗봇과 챗봇간 대화 프로세스를 통해 상기 공유정보를 공유하는 단계를 포함하는 것을 특징으로 한다.In order to achieve the above purpose, the information sharing platform service method based on chatbot-to-chatbot conversation technology using deep learning according to the present invention is an information sharing method based on a chatbot service with a user terminal and a platform server, (a) 1. Requesting a requested task (to do list) entered through the application service of the platform server from the user terminal; (b) The first chatbot corresponding to the first user of the platform server recommends shared information including the requested task information and result information of performing the requested task generated based on the first user information. and deriving target information to be shared; and (c) sharing the shared information through an inter-chatbot conversation process with a second chatbot corresponding to at least one target among the target information derived from the first chatbot of the platform server. do.
또한, 상기 (a) 단계는, 다수의 사용자 단말이 플랫폼 서버에 접속하여 사용자 정보와 로그인 정보를 입력하여 등록하는 단계; 및 등록된 제1 사용자 단말에서 상기 플랫폼 서버의 애플리케이션 서비스를 통해 입력한 요청 작업(to do list)을 요청하는 단계를 포함하되, 상기 사용자 정보는, 사용자의 직업, 연령, 성별 및 관심 사항 정보를 포함하는 것을 특징으로 한다.In addition, step (a) includes registering a plurality of user terminals by accessing the platform server and entering user information and login information; And requesting a requested task (to do list) entered through the application service of the platform server from the registered first user terminal, wherein the user information includes the user's occupation, age, gender, and interest information. It is characterized by including.
또한, 상기 애플리케이션 서비스는, 사용자 활동 및 전자명함 기반의 개인 페이지 생성 서비스, 등급화된 관계망 서비스, 라이브 스트리밍 서비스, SNS 광고 공유 서비스, 쇼핑몰 연동 서비스, 호스트 정보 공유 서비스 및 메타버스 연동 서비스를 포함하는 것을 특징으로 한다.In addition, the application service includes a personal page creation service based on user activity and electronic business cards, a ranked relationship network service, a live streaming service, an SNS advertisement sharing service, a shopping mall linkage service, a host information sharing service, and a metaverse linkage service. It is characterized by
또한, 상기 (b) 단계는, (b1) 상기 플랫폼 서버가 상기 사용자 정보, 사용자 활동 정보 및 관계망 정보를 포함하는 사용자 관련 정보를 전처리하고 DB화 하는 단계; 및 (b2) 상기 제1 채봇이 상기 요청 작업 정보를 바탕으로 AI 모듈로부터 상기 요청 작업을 수행한 결과 정보를 포함하는 공유정보를 추천하고 공유할 대상자 정보를 요청하고 상기 AI 모듈이 도출한 상기 대상자 정보를 수신받는 단계;를 포함하는 것을 특징으로 한다.In addition, step (b) includes: (b1) the platform server pre-processing user-related information including the user information, user activity information, and network information and forming a database; and (b2) the first chatbot recommends shared information including the result information of performing the requested task from the AI module based on the requested task information and requests information on the person to be shared, and the target person derived by the AI module Characterized in that it includes a step of receiving information.
또한, 상기 (b2) 단계에서, 상기 AI 모듈의 상기 대상자 정보의 생성은, 제1 사용자의 상기 사용자 관련 정보를 기반으로 타겟 호스트를 추천해 주는 협업 필터링 방식으로 하되, 최적화 베이지안 개인화 순위 방법(OBPR: Optimizer Bayesian personalized ranking) 기반의 적응적 샘플링(adapted sampling) 방식 알고리즘을 적용하는 것을 특징으로 한다.In addition, in step (b2), the AI module generates the target information using a collaborative filtering method that recommends a target host based on the user-related information of the first user, and uses an optimized Bayesian personalized ranking method (OBPR). : It is characterized by applying an adaptive sampling algorithm based on Optimizer Bayesian personalized ranking.
또한, 상기 (c) 단계는, (c1) 상기 제1 채봇이 상기 제2 챗봇으로 대화 프로세스를 통해 상기 공유정보를 공유하는 단계; (c2) 상기 제2 채봇이 상기 제1 채봇으로 대화 프로세스를 통해 관심 정보를 추가 요청하는 단계; 및 (c3) 상기 추가 요청에 대해 상기 제1 채봇이 상기 제2 채봇으로 대화 프로세스를 통해 응답하고 추가 공유정보를 공유하는 단계를 포함하는 것을 특징으로 한다.In addition, step (c) includes: (c1) the first chatbot sharing the shared information with the second chatbot through a conversation process; (c2) the second chatbot requesting additional information of interest from the first chatbot through a conversation process; and (c3) the step of the first chatbot responding to the additional request through a conversation process with the second chatbot and sharing additional shared information.
또한, 상기 (c) 단계 이후, 상기 AI 모듈이 상기 제1 채봇 및 제2 챗봇으로 주기적으로 사용자의 정보 만족도 데이터를 분석한 정보를 시각화여 제공하는 단계를 더 포함하는 것을 특징으로 한다.In addition, after step (c), the AI module may periodically visualize and provide information obtained by analyzing the user's information satisfaction data to the first chatbot and the second chatbot.
그리고, 상기 목적을 달성하기 위해, 본 발명에 따른 딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스 시스템은, 사용자 단말과 플랫폼 서버가 네트워크로 연결되는 정보공유 플랫폼 시스템에 있어서, 상기 플랫폼 서버에 접속하여 사용자 정보 및 로그인 정보를 입력하여 사용자 등록하고, 상기 플랫폼 서버에서 제공하는 애플리케이션 서비스를 실행하는 다수의 사용자 단말; 및 상기 애플리케이션 서비스를 실행하고, 상기 사용자 단말로부터 요청 작업(to do list) 정보를 수신 받고, 상기 요청 작업 정보를 입력한 제1 사용자에 대응되는 제1 채봇이 상기 요청 작업 정보와 상기 제1 사용자 정보를 바탕으로 상기 요청 작업을 수행한 결과 정보를 포함하는 공유정보를 추천하여 공유할 대상자 정보를 도출하고, 도출된 상기 대상자 정보 중 적어도 어느 하나의 대상자에 대응되는 제2 챗봇과 챗봇간 대화 프로세스를 통해 상기 공유정보를 공유하는 플랫폼 서버;를 포함하는 것을 특징으로 한다.And, in order to achieve the above purpose, the information sharing platform service system based on conversation technology between chatbots using deep learning according to the present invention is an information sharing platform system in which a user terminal and a platform server are connected through a network, the platform server A plurality of user terminals that access and register users by entering user information and login information, and execute application services provided by the platform server; And executing the application service, receiving request task (to do list) information from the user terminal, a first chatbot corresponding to the first user who entered the request task information and the first user Based on the information, a conversation process between a chatbot and a second chatbot corresponding to at least one target among the derived target information by recommending shared information including information as a result of performing the request task to derive target information to be shared. It is characterized in that it includes a platform server that shares the shared information through.
또한, 상기 플랫폼 서버는, 상기 사용자 단말과 사용자 등록 절차를 수행하는 사용자 등록부; 상기 애플케이션 서비스를 실행하는 서비스 실행부; 상기 사용자 단말에서 입력된 사용자 정보와 상기 애플리케이션의 실행으로 생성된 사용자 관련 정보를 저장하여 관리하는 플랫폼 DB부; 및 상기 제1 채봇이 상기 요청 작업 정보와 상기 제1 사용자 정보를 바탕으로 상기 요청 작업을 수행한 결과 정보를 포함하는 공유정보를 추천하여 공유할 대상자 정보를 도출하고, 도출된 상기 대상자 정보 중 적어도 어느 하나의 대상자에 대응되는 제2 챗봇과 챗봇간 대화 프로세스를 통해 상기 공유정보를 공유하는 챗봇 시스템;을 포함하는 것을 특징으로 한다.In addition, the platform server includes a user registration unit that performs a user registration procedure with the user terminal; a service execution unit that executes the application service; a platform DB unit that stores and manages user information input from the user terminal and user-related information generated by execution of the application; And the first chatbot recommends sharing information including result information of performing the requested task based on the requested task information and the first user information to derive target information to be shared, and at least one of the derived target information A chatbot system that shares the shared information through a conversation process between a second chatbot corresponding to one target and the chatbot.
상기 챗봇 시스템은, 상기 각 사용자 단말에 개별적으로 대응되어 각 사용자 단말이 요청하는 요청 작업(to do list) 대화 프로세스를 통해 수행하는 다수의 챗봇으로 구비되는 챗봇부; NLP 처리를 통해 상기 챗봇에 입력 또는 출력되는 정보를 생성하여 상기 챗봇부에 전달하고, 상기 적어도 어느 하나의 채봇에 입력된 정보를 분석하여 상기 요청 작업 정보와 상기 제1 사용자 정보를 바탕으로 상기 요청 작업을 수행한 결과 정보를 포함하는 공유정보를 추천하여 공유할 대상자 정보를 도출하는 AI 모듈; 및 상기 제1 채봇과 도출된 상기 대상자 정보 중 적어도 어느 하나의 대상자에 대응되는 제2 챗봇과 대화 프로세스를 통해 상기 공유정보를 공유하는 챗봇 공유부를 포함하는 것을 특징으로 한다.The chatbot system includes a chatbot unit provided with a plurality of chatbots that individually correspond to each user terminal and perform a request task (to do list) conversation process requested by each user terminal; Information input or output to the chatbot is generated through NLP processing and transmitted to the chatbot unit, and the information input to the at least one chatbot is analyzed to make the request based on the request task information and the first user information. An AI module that recommends shared information including information on the results of performing a task and derives information about the person to be shared; and a chatbot sharing unit that shares the shared information through a conversation process with the first chatbot and a second chatbot corresponding to at least one of the derived target information.
또한, 상기 플랫폼 DB부는, 상기 플랫폼 서버가 상기 사용자 정보, 사용자 활동 정보 및 관계망 정보를 포함하는 사용자 관련 정보를 전처리하는 전처리부를 포함하는 것을 특징으로 한다.In addition, the platform DB unit is characterized in that the platform server includes a preprocessing unit for preprocessing user-related information including the user information, user activity information, and relationship network information.
또한, 상기 AI 모듈의 상기 대상자 정보의 생성은, 제1 사용자의 상기 사용자 관련 정보를 기반으로 타겟 호스트를 추천해 주는 협업 필터링 방식으로 하되, 최적화 베이지안 개인화 순위 방법(OBPR: Optimizer Bayesian personalized ranking) 기반의 적응적 샘플링(adapted sampling) 방식 알고리즘을 적용하는 것을 특징으로 한다.In addition, the AI module generates the target information using a collaborative filtering method that recommends a target host based on the user-related information of the first user, and is based on Optimizer Bayesian personalized ranking (OBPR). It is characterized by applying an adaptive sampling algorithm.
기타 실시 예의 구체적인 사항은 "발명을 실시하기 위한 구체적인 내용" 및 첨부 "도면"에 포함되어 있다.Specific details of other embodiments are included in “Specific Details for Carrying Out the Invention” and the attached “Drawings.”
본 발명의 이점 및/또는 특징, 그리고 그것들을 달성하는 방법은 첨부되는 도면과 함께 상세하게 후술되어 있는 각종 실시 예를 참조하면 명확해질 것이다.The advantages and/or features of the present invention and methods for achieving them will become clear by referring to the various embodiments described in detail below along with the accompanying drawings.
그러나 본 발명은 이하에서 개시되는 각 실시 예의 구성만으로 한정되는 것이 아니라 서로 다른 다양한 형태로도 구현될 수도 있으며, 단지 본 명세서에서 개시한 각각의 실시 예는 본 발명의 개시가 완전하도록 하며, 본 발명이 속하는 기술 분야에서 통상의 지식을 가진 자에게 본 발명의 범주를 완전하게 알려주기 위해 제공되는 것이며, 본 발명은 청구범위의 각 청구항의 범주에 의해 정의될 뿐임을 알아야 한다.However, the present invention is not limited to the configuration of each embodiment disclosed below, but may also be implemented in various different forms. However, each embodiment disclosed in this specification ensures that the disclosure of the present invention is complete, and the present invention It is provided to fully inform those skilled in the art of the present invention, and it should be noted that the present invention is only defined by the scope of each claim.
본 발명에 의하면, 호스트가 설정한 요청 작업(To do list)과 지능형 데이터기반 추천시스템을 활용하여 인맥 네트워크상의 다양한 호스트에서 공유하고자 하는 정보에 최적화한 정보 공유 대상 호스트를 찾아서 호스트가 설정한 요청 작업(To do list)의 작업을 스스로 수행하고 수행 결과를 호스트에게 결과를 분석 및 공유하는 플랫폼 서비스 시스템 및 방법을 제공할 수 있다.According to the present invention, a request task set by the host is performed by using a request task (To do list) set by the host and an intelligent data-based recommendation system to find a host to share information optimized for the information to be shared by various hosts on the personal network. A platform service system and method can be provided to perform the tasks on the (To do list) by oneself and analyze and share the results with the host.
또한, 본 발명에 의하면, 딥러닝 기반의 챗봇간 대화 방법에 대한 기술기반의 모바일 복합 커뮤니케이션 플랫폼 서비스 시스템 및 방법을 제공할 수 있다.In addition, according to the present invention, it is possible to provide a technology-based mobile complex communication platform service system and method for a deep learning-based chatbot-to-chatbot conversation method.
또한, 본 발명에 의하면, 딥러닝 기반의 의사소통이 가능한 챗봇과 데이터기반 광고 타겟 추천 알고리즘 기반의 정보 공유 플랫폼과 이를 기반으로 하는 쇼핑몰 연동, 개인별 라이브 스트리밍, 광고, 메타버스 연동, 전자명함 등의 서비스를 제공할 수 있는 플랫폼 서비스 시스템 및 방법을 제공할 수 있다.In addition, according to the present invention, an information sharing platform based on a chatbot capable of deep learning-based communication and a data-based advertising target recommendation algorithm, and a shopping mall linkage based on this, individual live streaming, advertisements, metaverse linkage, electronic business cards, etc. A platform service system and method that can provide services can be provided.
도 1은 본 발명의 실시예에 따른 딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스 방법의 상세 흐름을 나타낸 도면이다.Figure 1 is a diagram showing the detailed flow of an information sharing platform service method based on conversation technology between chatbots using deep learning according to an embodiment of the present invention.
도 2는 본 발명의 실시예에 따른 딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스 시스템의 블록 구성을 도시한 도면이다.Figure 2 is a diagram showing the block configuration of an information sharing platform service system based on conversation technology between chatbots using deep learning according to an embodiment of the present invention.
도 3은 본 발명의 실시예에 따른 딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스 시스템 및 방법에 적용되는 챗봇 시스템의 알고리즘 구성을 나타내는 흐름도이다.Figure 3 is a flowchart showing the algorithm configuration of a chatbot system applied to an information sharing platform service system and method based on chatbot-to-chatbot conversation technology using deep learning according to an embodiment of the present invention.
도 4는 본 발명의 실시예에 따른 딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스 시스템 및 방법에 적용되는 공유 정보 대상자 도출의 개념을 모식화한 도면이다.Figure 4 is a diagram illustrating the concept of deriving shared information subjects applied to the information sharing platform service system and method based on conversation technology between chatbots using deep learning according to an embodiment of the present invention.
도 5는 본 발명의 실시예에 따른 딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스 시스템 및 방법에 적용되는 정보 공유 프로세스를 모식화한 도면이다.Figure 5 is a diagram illustrating the information sharing process applied to the information sharing platform service system and method based on conversation technology between chatbots using deep learning according to an embodiment of the present invention.
도 6 본 발명의 실시예에 따른 딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스 시스템 및 방법에 적용되는 챗봇 시스템의 챗봇간 대화 프로세스를 통한 정보 공유의 흐름을 나타낸 도면이다.Figure 6 is a diagram showing the flow of information sharing through the chatbot-to-chatbot conversation process of the chatbot system applied to the information sharing platform service system and method based on chatbot-to-chatbot conversation technology using deep learning according to an embodiment of the present invention.
도 7은 본 발명의 실시예에 적용되는 챗봇 시스템의 챗봇간 대화 프로세스를 통한 추가 정보 공유의 흐름을 나타낸 도면이다.Figure 7 is a diagram showing the flow of additional information sharing through a conversation process between chatbots in a chatbot system applied to an embodiment of the present invention.
도 8은 본 발명의 실시예에 따른 딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스 시스템 및 방법에 적용되는 개인 페이지의 메인 화면을 예시한 도면이다.Figure 8 is a diagram illustrating the main screen of a personal page applied to the information sharing platform service system and method based on conversation technology between chatbots using deep learning according to an embodiment of the present invention.
도 9는 본 발명의 실시예에 따른 딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스 시스템 및 방법에 적용되는 플랫폼 서비스의 주요 기능을 예시한 도면이다.Figure 9 is a diagram illustrating the main functions of the platform service applied to the information sharing platform service system and method based on conversation technology between chatbots using deep learning according to an embodiment of the present invention.
도 10은 본 발명의 실시예에 따른 딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스 시스템 및 방법에 적용되는 SNS 마케팅 및 라이브 스트리밍 서비스를 예시한 도면이다.Figure 10 is a diagram illustrating SNS marketing and live streaming services applied to the information sharing platform service system and method based on conversation technology between chatbots using deep learning according to an embodiment of the present invention.
본 발명은 사용자 단말 및 플랫폼 서버를 구비하여 챗봇 서비스 기반의 정보 공유 방법에 있어서, (a) 제1 사용자 단말에서 상기 플랫폼 서버의 애플리케이션 서비스를 통해 입력한 요청 작업(to do list)을 요청하는 단계; (b) 상기 플랫폼 서버의 상기 제1 사용자에 대응되는 제1 채봇이 상기 요청받은 요청 작업 정보와 상기 제1 사용자 정보를 바탕으로 생성한 상기 요청 작업을 수행한 결과 정보를 포함하는 공유정보를 추천하고 공유할 대상자 정보를 도출하는 단계; 및 (c) 상기 플랫폼 서버의 상기 제1 챗봇이 도출된 상기 대상자 정보 중 적어도 어느 하나의 대상자에 대응되는 제2 챗봇과 챗봇간 대화 프로세스를 통해 상기 공유정보를 공유하는 단계를 포함하는 딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스 방법을 제공한다.The present invention relates to a chatbot service-based information sharing method comprising a user terminal and a platform server, comprising: (a) requesting a request task (to do list) entered through an application service of the platform server from a first user terminal; ; (b) The first chatbot corresponding to the first user of the platform server recommends shared information including the requested task information and result information of performing the requested task generated based on the first user information. and deriving target information to be shared; and (c) deep learning comprising the step of sharing the shared information through an inter-chatbot conversation process with a second chatbot corresponding to at least one target among the target information derived from the first chatbot of the platform server. Provides an information sharing platform service method based on conversation technology between chatbots.
본 발명을 상세하게 설명하기 전에, 본 명세서에서 사용된 용어나 단어는 통상적이거나 사전적인 의미로 무조건 한정하여 해석되어서는 아니 되며, 본 발명의 발명자가 자신의 발명을 가장 최선의 방법으로 설명하기 위해서 각종 용어의 개념을 적절하게 정의하여 사용할 수 있고, 더 나아가 이들 용어나 단어는 본 발명의 기술적 사상에 부합하는 의미와 개념으로 해석되어야 함을 알아야 한다.Before explaining the present invention in detail, the terms or words used in this specification should not be construed as unconditionally limited to their ordinary or dictionary meanings, and the inventor of the present invention should not use the terms or words in order to explain his invention in the best way. It should be noted that the concepts of various terms can be appropriately defined and used, and furthermore, that these terms and words should be interpreted with meanings and concepts consistent with the technical idea of the present invention.
즉, 본 명세서에서 사용된 용어는 본 발명의 바람직한 실시 예를 설명하기 위해서 사용되는 것일 뿐이고, 본 발명의 내용을 구체적으로 한정하려는 의도로 사용된 것이 아니며, 이들 용어는 본 발명의 여러 가지 가능성을 고려하여 정의된 용어임을 알아야 한다.That is, the terms used in this specification are only used to describe preferred embodiments of the present invention, and are not used with the intention of specifically limiting the content of the present invention, and these terms refer to various possibilities of the present invention. It is important to note that this is a term defined with consideration in mind.
또한, 본 명세서에서, 단수의 표현은 문맥상 명확하게 다른 의미로 지시하지 않는 이상, 복수의 표현을 포함할 수 있으며, 유사하게 복수로 표현되어 있다고 하더라도 단수의 의미를 포함할 수 있음을 알아야 한다.In addition, it should be noted that in this specification, singular expressions may include plural expressions, unless the context clearly indicates a different meaning, and may include singular meanings even if similarly expressed in plural. .
본 명세서의 전체에 걸쳐서 어떤 구성 요소가 다른 구성 요소를 "포함"한다고 기재하는 경우에는, 특별히 반대되는 의미의 기재가 없는 한 임의의 다른 구성 요소를 제외하는 것이 아니라 임의의 다른 구성 요소를 더 포함할 수도 있다는 것을 의미할 수 있다.Throughout this specification, when a component is described as “including” another component, it does not exclude any other component, but includes any other component, unless specifically stated to the contrary. It could mean that you can do it.
더 나아가서, 어떤 구성 요소가 다른 구성 요소의 "내부에 존재하거나, 연결되어 설치된다"라고 기재한 경우에는, 이 구성 요소가 다른 구성 요소와 직접적으로 연결되어 있거나 접촉하여 설치되어 있을 수 있고, 일정한 거리를 두고 이격되어 설치되어 있을 수도 있으며, 일정한 거리를 두고 이격되어 설치되어 있는 경우에 대해서는 해당 구성 요소를 다른 구성 요소에 고정 내지 연결하기 위한 제 3의 구성 요소 또는 수단이 존재할 수 있으며, 이 제3의 구성 요소 또는 수단에 대한 설명은 생략될 수도 있음을 알아야 한다.Furthermore, if a component is described as being "installed within or connected to" another component, it means that this component may be installed in direct connection or contact with the other component and may be installed in contact with the other component and may be installed in contact with the other component. It may be installed at a certain distance, and in the case where it is installed at a certain distance, there may be a third component or means for fixing or connecting the component to another component. It should be noted that the description of the components or means of 3 may be omitted.
반면에, 어떤 구성 요소가 다른 구성 요소에 "직접 연결"되어 있다거나, 또는 "직접 접속"되어 있다고 기재되는 경우에는, 제 3의 구성 요소 또는 수단이 존재하지 않는 것으로 이해하여야 한다.On the other hand, when a component is described as being “directly connected” or “directly connected” to another component, it should be understood that no third component or means is present.
마찬가지로, 각 구성 요소 간의 관계를 설명하는 다른 표현들, 즉 " ~ 사이에"와 "바로 ~ 사이에", 또는 " ~ 에 이웃하는"과 " ~ 에 직접 이웃하는" 등도 마찬가지의 취지를 가지고 있는 것으로 해석되어야 한다.Likewise, other expressions that describe the relationship between each component, such as "between" and "immediately between", or "neighboring" and "directly neighboring", have the same meaning. It should be interpreted as
또한, 본 명세서에서 "일면", "타면", "일측", "타측", "제 1", "제 2" 등의 용어는, 사용된다면, 하나의 구성 요소에 대해서 이 하나의 구성 요소가 다른 구성 요소로부터 명확하게 구별될 수 있도록 하기 위해서 사용되며, 이와 같은 용어에 의해서 해당 구성 요소의 의미가 제한적으로 사용되는 것은 아님을 알아 야 한다.In addition, in this specification, terms such as "one side", "other side", "one side", "the other side", "first", "second", etc., if used, refer to one component. It is used to clearly distinguish it from other components, and it should be noted that the meaning of the component is not limited by this term.
또한, 본 명세서에서 "상", "하", "좌", "우" 등의 위치와 관련된 용어는, 사용된다면, 해당 구성 요소에 대해서 해당 도면에서의 상대적인 위치를 나타내고 있는 것으로 이해하여야 하며, 이들의 위치에 대해서 절대적인 위치를 특정하지 않는 이상은, 이들 위치 관련 용어가 절대적인 위치를 언급하고 있는 것으로 이해하여서는 아니된다.In addition, in this specification, terms related to position such as "top", "bottom", "left", "right", etc., if used, should be understood as indicating the relative position of the corresponding component in the corresponding drawing. Unless the absolute location is specified, these location-related terms should not be understood as referring to the absolute location.
또한, 본 명세서에서는 각 도면의 각 구성 요소에 대해서 그 도면 부호를 명기함에 있어서, 동일한 구성 요소에 대해서는 이 구성 요소가 비록 다른 도면에 표시되더라도 동일한 도면 부호를 가지고 있도록, 즉 명세서 전체에 걸쳐 동일한 참조 부호는 동일한 구성 요소를 지시하고 있다.In addition, in this specification, when specifying the reference numeral for each component in each drawing, the same component has the same reference number even if the component is shown in different drawings, that is, the same reference is made throughout the specification. The symbols indicate the same component.
본 명세서에 첨부된 도면에서 본 발명을 구성하는 각 구성 요소의 크기, 위치, 결합 관계 등은 본 발명의 사상을 충분히 명확하게 전달할 수 있도록 하기 위해서 또는 설명의 편의를 위해서 일부 과장 또는 축소되거나 생략되어 기술되어 있을 수 있고, 따라서 그 비례나 축척은 엄밀하지 않을 수 있다.In the drawings attached to this specification, the size, position, connection relationship, etc. of each component constituting the present invention is exaggerated, reduced, or omitted in order to convey the idea of the present invention sufficiently clearly or for convenience of explanation. It may be described, and therefore its proportions or scale may not be exact.
또한, 이하에서, 본 발명을 설명함에 있어서, 본 발명의 요지를 불필요하게 흐릴 수 있다고 판단되는 구성, 예를 들어, 종래 기술을 포함하는 공지 기술에 대해 상세한 설명은 생략될 수도 있다.In addition, hereinafter, in describing the present invention, detailed descriptions of configurations that are judged to unnecessarily obscure the gist of the present invention, for example, known technologies including prior art, may be omitted.
이하에서 본 발명의 바람직한 실시예를 도면을 참조하여 상세히 설명하기로한다.Hereinafter, preferred embodiments of the present invention will be described in detail with reference to the drawings.
도 1은 본 발명의 실시예에 따른 딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스 방법의 상세 흐름을 나타낸 도면이다.Figure 1 is a diagram showing the detailed flow of an information sharing platform service method based on conversation technology between chatbots using deep learning according to an embodiment of the present invention.
도 1에 도시된 바와 같이, 본 발명의 실시예에 따른 딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스 방법은, 사용자 단말(100) 및 플랫폼 서버(200)를 구비하여 챗봇 서비스 기반의 정보 공유 방법에 있어서, (a) 제1 사용자 단말(100)에서 상기 플랫폼 서버(200)의 애플리케이션 서비스를 통해 입력한 요청 작업(to do list)을 요청하는 단계(S100); (b) 상기 플랫폼 서버(200)의 상기 제1 사용자에 대응되는 제1 채봇이 상기 요청받은 요청 작업 정보와 상기 제1 사용자 정보를 바탕으로 생성한 상기 요청 작업을 수행한 결과 정보를 포함하는 공유정보를 추천하고 공유할 대상자 정보를 도출하는 단계(S200); 및 (c) 상기 플랫폼 서버(200)의 상기 제1 챗봇(251a)이 도출된 상기 대상자 정보 중 적어도 어느 하나의 대상자에 대응되는 제2 챗봇(251b)과 챗봇간 대화 프로세스를 통해 상기 공유정보를 공유하는 단계(S300)를 포함하여 구성될 수 있다.As shown in Figure 1, the information sharing platform service method based on chatbot-to-chatbot conversation technology using deep learning according to an embodiment of the present invention is provided with a user terminal 100 and a platform server 200 to provide a chatbot service-based service. In the information sharing method, (a) requesting a requested task (to do list) entered through an application service of the platform server 200 from the first user terminal 100 (S100); (b) Sharing including result information of performing the requested task generated by the first chatbot corresponding to the first user of the platform server 200 based on the requested task information and the first user information. Recommending information and deriving information about the person to share (S200); and (c) the shared information through a conversation process between the second chatbot 251b and the chatbot corresponding to at least one target among the target information derived from the first chatbot 251a of the platform server 200. It may be configured to include a sharing step (S300).
이와 같이, 본 발명의 실시예에 따른 딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스 방법은 챗봇간 자유로운 의사소통이 가능한 딥러닝 기반의 챗봇간 대화 프로세스를 통한 모바일 복합 커뮤니케이션 애플리케이션 플랫폼 서비스 방법을 제공한다.As such, the information sharing platform service method based on conversation technology between chatbots using deep learning according to an embodiment of the present invention is a mobile complex communication application platform service method through a conversation process between chatbots based on deep learning that allows free communication between chatbots. provides.
또한, 본 발명의 실시예에 따른 딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스 방법은 딥러닝 기반의 의사소통이 가능한 챗봇 서비스와 광고 타켓 추천 알고리즘을 이용한 정보 공유 플랫폼 서비스를 제공하는 것과 더불어, 쇼핑몰 연동, 개인별 라이브 스트리밍, SNS 광고, 메타버스 연동, 전자명함 등의 서비스가 제공되는 복합 플랫폼 서비스 방법을 제공한다.In addition, the information sharing platform service method based on conversation technology between chatbots using deep learning according to an embodiment of the present invention includes providing a chatbot service capable of deep learning-based communication and an information sharing platform service using an advertising target recommendation algorithm. In addition, it provides a complex platform service method that provides services such as shopping mall linkage, individual live streaming, SNS advertising, metaverse linkage, and electronic business cards.
보다 구체적으로, 도 1에 도시된 바와 같이, (a) 단계(S100)는 제1 사용자 단말(100)에서 상기 플랫폼 서버(200)의 애플리케이션 서비스를 통해 입력한 요청 작업(to do list)을 요청하는 단계일 수 있다.More specifically, as shown in Figure 1, step (a) (S100) requests a request task (to do list) entered through the application service of the platform server 200 from the first user terminal 100. This may be a step.
또한, (a) 단계(S100)는 (a) 단계는, 다수의 사용자 단말(100)이 플랫폼 서버(200)에 접속하여 사용자 정보와 로그인 정보를 입력하여 등록하는 단계와, 등록된 제1 사용자 단말(100)에서 상기 플랫폼 서버(200)의 애플리케이션 서비스를 통해 입력한 요청 작업(to do list)을 요청하는 단계를 포함할 수 있다.In addition, step (a) (S100) is a step of registering a plurality of user terminals 100 by accessing the platform server 200 and entering user information and login information, and the registered first user It may include the step of requesting a requested task (to do list) entered through the application service of the platform server 200 at the terminal 100.
즉, 등록 단계는 본 발명의 실시예에 따른 서비스 방법을 실행하는 애플리케이션을 통해 플랫폼 서버(200)에 접속하여 사용자 정보와 로그인 정보(ID 및 패스워드) 등을 입력하는 단계일 수 있다. That is, the registration step may be a step of accessing the platform server 200 through an application executing a service method according to an embodiment of the present invention and entering user information and login information (ID and password).
여기서, 사용자 정보는 사용자의 직업, 연령, 성별 및 관심 사항 정보를 포함할 수 있다. Here, the user information may include the user's occupation, age, gender, and interest information.
또한, 사용자 정보는 사용자의 경력 또는 이력 등의 전자 명함 기반의 정보를 포함할 수 있고, 등록된 다수의 사용자가 미리 설정된 방법에 따라 서로 관계 정보를 형성하여 나타나는 관계망 정보를 포함하는 것도 가능하다.Additionally, the user information may include electronic business card-based information such as the user's career or history, and may also include relationship network information that appears when multiple registered users form relationship information with each other according to a preset method.
그리고, 본 발명의 실시예에 따른 딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스 방법을 통해 제공되는 애플리케이션 서비스는, 사용자 활동 및 전자명함 기반의 개인 페이지 생성 서비스, 등급화된 관계망 서비스, 라이브 스트리밍 서비스, SNS 광고 공유 서비스, 쇼핑몰 연동 서비스, 호스트 정보 공유 서비스 및 메타버스 연동 서비스를 포함할 수 있다. In addition, the application service provided through the information sharing platform service method based on conversation technology between chatbots using deep learning according to an embodiment of the present invention includes a personal page creation service based on user activity and electronic business cards, a ranked relationship network service, It may include live streaming services, SNS advertising sharing services, shopping mall linking services, host information sharing services, and metaverse linking services.
즉, 본 발명의 실시예에서는 다수의 등록된 사용자가 각각의 사용자 단말(100)을 통해 플랫폼 서버(200)에 접속하여, 전술한 전자명함 기반의 개인 페이지를 생성하고, 서로의 개인 페이지를 공유하며 관계망(1촌 등)을 생성할 수 있는 서비스를 제공할 수 있다.That is, in an embodiment of the present invention, multiple registered users access the platform server 200 through each user terminal 100, create personal pages based on the electronic business cards described above, and share each other's personal pages. It is possible to provide a service that allows you to create a relationship network (first-degree connections, etc.).
또한 각 사용자는 개인의 라이브 스트리밍 서비스를 제공하여 개인이 공유하고자 하는 다양한 콘텐츠를 방송 스트리밍 서비스로 제공하는 것도 가능하고, 제공되는 콘텐츠와 관련된 다양한 광고 정보를 SNS를 통해 공유하는 것도 가능하다.In addition, each user can provide a personal live streaming service to provide various content that the individual wants to share as a broadcast streaming service, and it is also possible to share various advertising information related to the provided content through SNS.
그리고, 공유된 상품 등의 정보를 실시간으로 구매할 수 있도록 쇼핑몰과 연동하는 서비스도 제공할 수 있으며, 후술할 챗봇간 대화 시스템을 통해 호스트의 관심 정보 또는 설정 정보를 공유할 수 있는 서비스와 이를 메타버스와 연동하는 서비스를 제공하는 것도 가능하다.In addition, a service that links with a shopping mall can be provided so that information such as shared products can be purchased in real time, and a service that can share the host's interest information or setting information through a chatbot-to-chatbot conversation system, which will be described later, is provided through Metaverse. It is also possible to provide services that link with .
(b) 단계는(S200), 상기 플랫폼 서버(200)의 상기 제1 사용자에 대응되는 제1 채봇이 상기 요청받은 요청 작업 정보와 상기 제1 사용자 정보를 바탕으로 생성한 상기 요청 작업을 수행한 결과 정보를 포함하는 공유정보를 추천하고 공유할 대상자 정보를 도출하는 단계일 수 있다.In step (S200), the first chatbot corresponding to the first user of the platform server 200 performs the requested task created based on the requested task information and the first user information. This may be the step of recommending shared information including result information and deriving information about the person to be shared.
보다 구체적으로, (b) 단계는, (b1) 상기 플랫폼 서버(200)가 상기 사용자 정보, 사용자 활동 정보 및 관계망 정보를 포함하는 사용자 관련 정보를 전처리하고 DB화하는 단계(S210)와, (b2) 상기 제1 채봇이 상기 요청 작업 정보를 바탕으로 AI 모듈(253)로부터 상기 요청 작업을 수행한 결과 정보를 포함하는 공유정보를 추천하고 공유할 대상자 정보를 요청하고 상기 AI 모듈(253)이 도출한 상기 대상자 정보를 수신받는 단계(S230)를 포함하여 구성될 수 있다.More specifically, step (b) includes (b1) the platform server 200 preprocessing user-related information including the user information, user activity information, and relationship network information and converting it into a database (S210), (b2) ) The first chatbot recommends shared information including the result information of performing the requested task from the AI module 253 based on the requested task information and requests information about the person to be shared, and the AI module 253 derives the information. It may be configured to include a step of receiving the target information (S230).
(b1) 단계(S210)는 (a) 단계에서 입력한 사용자 정보와, 사용자가 본 발명의 실시예에서 제공되는 애플리케이션 서비스를 활동하면서 생성된 활동 정보 및 사용자들끼리 설정된 관계망 정보를 포함하는 사용자 관련 정보를 플랫폼 DB에 저장할 수 있다.Step (b1) (S210) is user-related, including the user information entered in step (a), activity information generated while the user is active in the application service provided in the embodiment of the present invention, and relationship network information established between users. Information can be stored in the platform DB.
플랫폼 DB부(240)는 전술한 사용자 관련 정보를 효율적으로 저장 및 관리하기 위해, 먼저 생성된 사용자 관련 정보를 전처리부를 통해 전처리한다. 전처리는 애플리케이션에 효율적으로 사용 및 관리할 수 있도록 가공 처리하는 단계를 말하는 것으로, 언어 전처리, 키워드/컨텐츠 분리, 한국어 정보 처리를 위한 한국어 DB 저장 등의 작업을 포함할 수 있다.In order to efficiently store and manage the user-related information described above, the platform DB unit 240 first pre-processes the generated user-related information through a preprocessing unit. Preprocessing refers to the processing step so that it can be efficiently used and managed in applications, and may include tasks such as language preprocessing, keyword/content separation, and Korean DB storage for Korean information processing.
그리고, (b2) 단계(S230)의 AI 모듈(253)의 상기 대상자 정보의 생성은, 제1 사용자의 상기 사용자 관련 정보를 기반으로 타겟 호스트를 추천해 주는 협업 필터링 방식으로 하되, 최적화 베이지안 개인화 순위 방법(OBPR: Optimizer Bayesian personalized ranking) 기반의 적응적 샘플링(adapted sampling) 방식 알고리즘을 적용하는 것일 수 있다.In addition, the generation of the target information in the AI module 253 in step (b2) (S230) is a collaborative filtering method that recommends a target host based on the user-related information of the first user, and the optimization Bayesian personalization ranking An adaptive sampling algorithm based on OBPR (Optimizer Bayesian personalized ranking) may be applied.
이와 같이, 본 발명의 실시예에서는 공유 정보를 공유할 대상자를 도출하기 위해 특정의 정보를 각 개인에 맞춤형으로 정보를 추천할 수 있는 개인화추천시스템(personalized recommendation system)을 사용할 수 있다.As such, in an embodiment of the present invention, a personalized recommendation system that can recommend specific information tailored to each individual can be used to derive the people with whom to share shared information.
일반적으로 개인화추천시스템(personalized recommendation system)은 평점, 거래, 클릭수, 감상 내역 등과 같은 사용자의 과거 행적 자료로부터 상품에 대한 사용자의 선호도를 예측하여 상품 등을 추천하는 시스템이지만, 본 발명의 실시예에서는 역으로 호스트가 설정하거나 생성한 정보에 대하여 관심이 있을 만한 대상자를 예측 또는 도출하는 기술을 적용할 수 있다.In general, a personalized recommendation system is a system that recommends products by predicting the user's preference for products from the user's past history data such as ratings, transactions, clicks, viewing history, etc., but in an embodiment of the present invention Conversely, technology can be applied to predict or derive subjects who may be interested in information set or created by the host.
추천시스템을 개발하기 위해 분석할 수 있는 자료에는 크게 두 가지 유형, 명시적피드백(explicit feedback) 자료와 내재적 피드백(implicit feedback) 자료가 있다. There are two main types of data that can be analyzed to develop a recommendation system: explicit feedback data and implicit feedback data.
명시적 피드백은 사용자가 주는 평점처럼 ‘매우나쁨’에서 ‘매우좋음’에 이르기까지 사용자의 선호도를 직접적으로 드러내는 자료를 말한다.Explicit feedback refers to data that directly reveals the user's preference, such as the rating given by the user, ranging from ‘very bad’ to ‘very good’.
종래의 연구에서 많은 통계적 모델링 기법들을 사용하여 이와 같은 명시적 피드백 자료로부터 사용자의 상품에 대한 선호도를 예측하는 분석을 시도했었다. In conventional research, many statistical modeling techniques have been used to analyze the prediction of users' product preferences from explicit feedback data.
반면, 내재적 피드백은 사용자가 상품을 조회한 횟수/클릭 수 및 사용자의 구매 내역처럼 상품에 대한 사용자의 선호도를 간접적으로 드러낼 수 있는 행동 자료를 말한다. 일반적으로 사용자의 내재적 피드백 자료가 명시적 피드백에 비해 흔하고 얻기 쉽다. 더욱이 명시적 피드백이 없는 경우에도 내재적 피드백자료는 존재할 수 있다. On the other hand, implicit feedback refers to behavioral data that can indirectly reveal a user's preference for a product, such as the number of times a user views a product/clicks and the user's purchase history. In general, users' implicit feedback data is more common and easier to obtain than explicit feedback. Moreover, implicit feedback material can exist even in the absence of explicit feedback.
따라서, 본 발명의 실시예에서 제공되는 플랫폼 서비스의 활동으로 나타나는 내재적피드백 자료부터 적절한 개인화추천시스템을 통해 호스트가 설정하거나 관심이 있는 정보를 공유할 대상자를 도출함으로써, 정보 공유의 신뢰성 및 관심 증대로 인한 플랫폼 서비스의 활성화에 기여할 수 있다.Therefore, from the intrinsic feedback data that appears in the activities of the platform service provided in the embodiment of the present invention, the reliability of information sharing and interest increase by deriving the people with whom the host will share information that is set or of interest through an appropriate personalized recommendation system. This can contribute to the revitalization of platform services.
또한, 본 발명이 실시예에서는 상품 간의 선호도를 확률 모형화하여 베이지안개인화순위(Bayesian personalized ranking; BPR) 방법을 사용할 수 있다.Additionally, in this embodiment of the present invention, the Bayesian personalized ranking (BPR) method can be used by probabilistically modeling preferences between products.
베이지안개인화순위 방법은 receiver operating characteristic (ROC) 곡선아래의 영역(area under ROC curve; AUC)을 최대화하는 개인화순위를 최적화시키는 개인화추천시스템을 적용할 수 있다.The Bayesian personalized ranking method can apply a personalized recommendation system that optimizes the personalized ranking that maximizes the area under the receiver operating characteristic (ROC) curve (area under ROC curve (AUC)).
이와 같은 최적화 베이지안 개인화 순위 방법(OBPR: Optimizer Bayesian personalized ranking)은 경험적으로 많은 경우 종래의 추천시스템 기법들에 비해 우수한 성능을 보여준다.This Optimizer Bayesian personalized ranking method (OBPR) empirically shows superior performance compared to conventional recommendation system techniques in many cases.
또한 내재적 자료의 수치적 크기는 피드백의 확실함 정도로 볼 수 있고 이는 개인의 선호도에 관한 유용한 정보가 될 수 있다Additionally, the numerical size of implicit data can be viewed as the certainty of feedback, which can be useful information about an individual's preferences.
그리고, 본 발명의 실시예에 협업 필터링(collaborative filtering; CF) 방식을 적용할 수 있는데, ‘협업’은 특정 사용자 집단의 유사한 사용행위를 의미하며, ‘협업 필터링’은 협업에서 파악한 정보를 기반으로 추천대상을 추출하여 수요자에게 추천하는 방식이다.In addition, the collaborative filtering (CF) method can be applied to embodiments of the present invention, where 'collaboration' refers to similar usage behavior of a specific user group, and 'collaborative filtering' is based on information obtained from collaboration. This is a method of extracting recommendations and recommending them to consumers.
즉, 본 발명의 실시예에서는 각 사용자는 관계망 정보를 이용하여 유사한 특정 사용자 집단으로서 '협업'이라 할 수 있고, 이 관계망 내의 사용자의 관련 정보를 통한 정보 공유 대상자를 추천할 수 있다. That is, in the embodiment of the present invention, each user can be said to 'collaborate' as a group of similar specific users using network information, and can recommend information sharing partners through the related information of users in this network.
여기서, 사용자 집단의 유사한 행위는 관계망에 속하는 다수의 사용자 들이 본 발명의 실시예에서 제공하는 각종의 플랫폼 서비스에 대한 활동 정보일 수 있다.Here, similar behavior of a group of users may be activity information about various platform services provided by multiple users belonging to a relationship network in an embodiment of the present invention.
그리고, 도 1에 도시된 바와 같이, (c) 단계(S300)는, 상기 플랫폼 서버(200)의 상기 제1 챗봇(251a)이 도출된 상기 대상자 정보 중 적어도 어느 하나의 대상자에 대응되는 제2 챗봇(251b)과 챗봇간 대화 프로세스를 통해 상기 공유정보를 공유하는 단계일 수 있다. And, as shown in FIG. 1, in step (c) (S300), the first chatbot 251a of the platform server 200 chats with a second chatbot corresponding to at least one of the derived target information. This may be a step of sharing the shared information through a conversation process between the chatbot 251b and the chatbot.
보다 구체적으로, (c) 단계는, (c1) 상기 제1 채봇이 상기 제2 챗봇(251b)으로 대화 프로세스를 통해 상기 공유정보를 공유하는 단계(S310)와, (c2) 상기 제2 채봇이 상기 제1 채봇으로 대화 프로세스를 통해 관심 정보를 추가 요청하는 단계(S320)와, (c3) 상기 추가 요청에 대해 상기 제1 채봇이 상기 제2 채봇으로 대화 프로세스를 통해 응답하고 추가 공유정보를 공유하는 단계(S330)를 포함할 수 있다.More specifically, step (c) includes (c1) the first chatbot sharing the shared information through a conversation process with the second chatbot (251b) (S310), and (c2) the second chatbot A step of requesting additional information of interest through a conversation process with the first chatbot (S320), and (c3) the first chatbot responds to the additional request through a conversation process with the second chatbot and shares additional shared information. It may include a step (S330).
또한, 본 발명이 또 다른 실시예로서, (c) 단(S300) 이후, 상기 AI 모듈(253)이 상기 제1 채봇 및 제2 챗봇(251b)으로 주기적으로 사용자의 정보 만족도 데이터를 분석한 정보를 시각화여 제공하는 단계를 더 포함할 수 있다.In addition, as another embodiment of the present invention, after step (c) (S300), the AI module 253 periodically analyzes the user's information satisfaction data with the first chatbot and the second chatbot 251b. It may further include the step of providing visualization.
이처럼 본 발명이 실시예에서는 딥러닝 기반의 챗봇간 대화 프로세스 또는 시스템을 통해, (b) 단계에서 도출된 공유 정보를 공유할 대상자와 대응되는 챗봇과 호스트 챗봇이 대화 AI 모듈(253)을 이용한 대화 프로세스를 통한 정보 공유 단계를 포함할 수 있다.As such, in the embodiment of the present invention, through a deep learning-based chatbot-to-chatbot conversation process or system, the chatbot corresponding to the person to share the shared information derived in step (b) and the host chatbot have a conversation using the conversation AI module 253. May include information sharing steps throughout the process.
도 2는 본 발명의 실시예에 따른 딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스 시스템의 블록 구성을 도시한 도면이다.Figure 2 is a diagram showing the block configuration of an information sharing platform service system based on conversation technology between chatbots using deep learning according to an embodiment of the present invention.
도 2에 도시된 바와 같이, 본 발명의 실시예에 따른 딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스 시스템은, 사용자 단말(100)과 플랫폼 서버(200)가 네트워크로 연결되는 정보공유 플랫폼 시스템에 있어서, 상기 플랫폼 서버(200)에 접속하여 사용자 정보 및 로그인 정보를 입력하여 사용자 등록하고, 상기 플랫폼 서버(200)에서 제공하는 애플리케이션 서비스를 실행하는 다수의 사용자 단말(100); 및 상기 애플리케이션 서비스를 실행하고, 상기 사용자 단말(100)로부터 요청 작업(to do list) 정보를 수신받고, 상기 요청 작업 정보를 입력한 제1 사용자에 대응되는 제1 채봇이 상기 요청 작업 정보와 상기 제1 사용자 정보를 바탕으로 상기 요청 작업을 수행한 결과 정보를 포함하는 공유정보를 추천하여 공유할 대상자 정보를 도출하고, 도출된 상기 대상자 정보 중 적어도 어느 하나의 대상자에 대응되는 제2 챗봇(251b)과 챗봇간 대화 프로세스를 통해 상기 공유정보를 공유하는 플랫폼 서버(200);를 포함하여 구성될 수 있다.As shown in Figure 2, the information sharing platform service system based on conversation technology between chatbots using deep learning according to an embodiment of the present invention is an information sharing system in which the user terminal 100 and the platform server 200 are connected through a network. In the platform system, a plurality of user terminals 100 connect to the platform server 200, register users by entering user information and login information, and execute application services provided by the platform server 200; And executing the application service, receiving the requested task (to do list) information from the user terminal 100, and a first chatbot corresponding to the first user who entered the requested task information and the requested task information and the Based on the first user information, a second chatbot (251b) recommends shared information including information as a result of performing the requested task, derives target information to be shared, and corresponds to at least one target among the derived target information. ) and a platform server 200 that shares the shared information through a conversation process between chatbots.
여기서, 사용자 단말(100)은 스마트폰, 테블릿 PC 등 사용자가 휴대하고 다니는 통신장치가 구비된 컴퓨팅 장치로서 본 발명의 실시예에에서 제공되는 플랫폼 애플리케이션 프로그램을 설치하고 플랫폼 서비스를 실행하는 장치일 수 있다.Here, the user terminal 100 is a computing device equipped with a communication device carried by the user, such as a smartphone or tablet PC, and is a device that installs the platform application program provided in the embodiment of the present invention and executes the platform service. You can.
그리고, 사용자 단말(100)과 플랫폼 서버(200)는 네트워크를 통해 통신할 수 있는데, 본 발명의 실시예의 시스템에 적용되는 통신을 위한 네트워크는, 복수의 단말 및 서버들과 같은 각각의 노드 상호 간에 정보 교환이 가능한 연결 구조를 의미하는 것으로, 이러한 네트워크의 일 예에는 근거리 통신망(LAN: Local Area Network), 광역 통신망(WAN: Wide Area Network), 인터넷(WWW: World Wide Web), 유무선 데이터 통신망, 전화망, 유무선 텔레비전 통신망 등을 포함한다. In addition, the user terminal 100 and the platform server 200 can communicate through a network, and the network for communication applied to the system of the embodiment of the present invention is a network between each node such as a plurality of terminals and servers. It refers to a connection structure that allows information exchange. Examples of such networks include Local Area Network (LAN), Wide Area Network (WAN), World Wide Web (WWW), wired and wireless data communication networks, Includes telephone networks, wired and wireless television networks, etc.
무선 데이터 통신망의 일례에는 3G, 4G, 5G, 3GPP(3rd Generation Partnership Project), 5GPP(5th Generation Partnership Project), LTE(Long Term Evolution), WIMAX(World Interoperability for Microwave Access), 와이파이(Wi-Fi), 인터넷(Internet), LAN(Local Area Network), Wireless LAN(Wireless Local Area Network), WAN(Wide Area Network), PAN(Personal Area Network), RF(Radio Frequency), 블루투스(Bluetooth) 네트워크, NFC(Near-Field Communication) 네트워크, 위성 방송 네트워크, 아날로그 방송 네트워크, DMB(Digital Multimedia Broadcasting) 네트워크 등이 포함되나 이에 한정되지는 않는다.Examples of wireless data communication networks include 3G, 4G, 5G, 3rd Generation Partnership Project (3GPP), 5th Generation Partnership Project (5GPP), Long Term Evolution (LTE), World Interoperability for Microwave Access (WIMAX), and Wi-Fi. , Internet, LAN (Local Area Network), Wireless LAN (Wireless Local Area Network), WAN (Wide Area Network), PAN (Personal Area Network), RF (Radio Frequency), Bluetooth network, NFC ( It includes, but is not limited to, Near-Field Communication (Near-Field Communication) network, satellite broadcasting network, analog broadcasting network, and DMB (Digital Multimedia Broadcasting) network.
하기에서, 적어도 하나의 라는 용어는 단수 및 복수를 포함하는 용어로 정의되고, 적어도 하나의 라는 용어가 존재하지 않더라도 각 구성요소가 단수 또는 복수로 존재할 수 있고, 단수 또는 복수를 의미할 수 있음은 자명하다 할 것이다. 또한, 각 구성요소가 단수 또는 복수로 구비되는 것은, 실시예에 따라 변경가능하다 할 것이다.In the following, the term at least one is defined as a term including singular and plural, and even if the term at least one does not exist, each component may exist in singular or plural, and may mean singular or plural. This should be self-explanatory. In addition, whether each component is provided in singular or plural form may be changed depending on the embodiment.
보다 구체적으로, 도 2에 도시된 공유 플랫폼 서버(200)는, 통신부(210), 사용자 등록부(220), 서비스 실행부(230), 플랫폼 DB부(240) 및 챗봇 시스템(250)을 포함하여 구성될 수 있다.More specifically, the shared platform server 200 shown in FIG. 2 includes a communication unit 210, a user registration unit 220, a service execution unit 230, a platform DB unit 240, and a chatbot system 250. It can be configured.
통신부(210)는, 사용자 단말(100)과 네트워크를 통해 통신하여 플랫폼 서비스의 정보를 교신하는 통신장치일 수 있다.The communication unit 210 may be a communication device that communicates with the user terminal 100 over a network to exchange information about platform services.
사용자 등록부(220)는 사용자 단말(100)에 설치된 애플리케이션 UI를 통해 플랫폼 서버(200)에 접속하여 각 사용자가 사용자 정보 및 로그인 정보 등을 입력하면 이에 대해 사용자 등록 절차를 수행하는 구성일 수 있다.The user registration unit 220 may be configured to access the platform server 200 through an application UI installed on the user terminal 100 and perform a user registration procedure when each user enters user information and login information.
서비스 실행부(230)는 플랫폼 애플리케이션 서비스를 실행하는 구성으로, 사용자 활동 및 전자명함 기반의 개인 페이지 생성 서비스, 등급화된 관계망 서비스, 라이브 스트리밍 서비스, SNS 광고 공유 서비스, 쇼핑몰 연동 서비스, 호스트 정보 공유 서비스 및 메타버스 연동 서비스 등을 실행할 수 있다.The service execution unit 230 is a component that executes platform application services, including user activity and electronic business card-based personal page creation service, ranked relationship network service, live streaming service, SNS advertisement sharing service, shopping mall linkage service, and host information sharing. You can run services and metaverse interconnected services.
플랫폼 DB부(240)는 서버에 구비되는 데이터베이스 장치로서, 사용자 단말(100)에서 입력된 사용자 정보와 상기 애플리케이션의 실행으로 생성된 사용자 관련 정보를 저장하여 관리하는 장치일 수 있다.The platform DB unit 240 is a database device provided in the server and may be a device that stores and manages user information input from the user terminal 100 and user-related information generated by execution of the application.
그리고, 도 2에 도시된 바와 같이, 챗봇 시스템(250)은 AI 모듈(253)을 구비하는 딥러닝 기반의 챗봇 서비스를 실행하는 구성일 수 있다.And, as shown in FIG. 2, the chatbot system 250 may be configured to execute a deep learning-based chatbot service including an AI module 253.
또한, 챗봇 시스템(250)은, 다수의 사용자 단말(100)에 대응되는 각 챗봇 중 어느 하나로서, 호스트 사용자에 대응되는 제1 채봇이 요청 작업(to do list) 정보와 상기 제1 사용자 정보를 바탕으로 상기 요청 작업을 수행한 결과 정보를 포함하는 공유정보를 추천하여 공유할 대상자 정보를 도출할 수 있다.In addition, the chatbot system 250 is one of each chatbot corresponding to the plurality of user terminals 100, and the first chatbot corresponding to the host user provides request task (to do list) information and the first user information. Based on this, it is possible to derive information about the person to be shared by recommending shared information including information as a result of performing the above request task.
또한, 챗봇 시스템(250)은, 도출된 상기 대상자 정보 중 적어도 어느 하나의 대상자에 대응되는 제2 챗봇(251b)과 챗봇간 대화 프로세스를 통해 상기 공유정보를 공유할 수 있다.Additionally, the chatbot system 250 may share the shared information through a conversation process between chatbots and a second chatbot 251b corresponding to at least one target among the derived target information.
그리고, 챗봇 시스템(250)은, 도 2에 도시된 바와 같이, 다수개의 챗봇으로 구비되는 챗봇부, 챗봇 서비스를 수행하기 위한 딥러닝 기반의 알고리즘 등의 소프트웨어 제공하는 AI 모듈(253) 및 챗봇간 대화 프로세스를 통해 사용자들의 공유 정보를 공유하는 챗봇 공유부(255)를 포함하여 구성될 수 있다.And, as shown in FIG. 2, the chatbot system 250 includes a chatbot unit equipped with a plurality of chatbots, an AI module 253 that provides software such as a deep learning-based algorithm for performing chatbot services, and a chatbot-to-chatbot system. It may be configured to include a chatbot sharing unit 255 that shares shared information between users through a conversation process.
보다 구체적으로, 챗봇부는, 각 사용자 단말(100)에 개별적으로 대응되어 각 사용자 단말(100)이 요청하는 요청 작업(to do list) 대화 프로세스를 통해 수행하는 다수의 챗봇으로 구비될 수 있다.More specifically, the chatbot unit may be equipped with a plurality of chatbots that individually correspond to each user terminal 100 and perform a request task (to do list) conversation process requested by each user terminal 100.
AI 모듈(253)는, 딥러닝 기반의 NLP 처리를 통해 상기 챗봇에 입력 또는 출력되는 정보를 생성하여 상기 챗봇부에 전달하고, 상기 적어도 어느 하나의 채봇에 입력된 정보를 분석하여 상기 요청 작업 정보와 상기 제1 사용자 정보를 바탕으로 상기 요청 작업을 수행한 결과 정보를 포함하는 공유정보를 추천하여 공유할 대상자 정보를 도출할 수 있다.The AI module 253 generates information input or output to the chatbot through deep learning-based NLP processing and delivers it to the chatbot unit, and analyzes the information input to the at least one chatbot to provide the requested task information. And based on the first user information, shared information including information on the results of performing the requested task can be recommended to derive information about the person to be shared.
챗봇 공유부(255)는, 제1 채봇과 도출된 상기 대상자 정보 중 적어도 어느 하나의 대상자에 대응되는 제2 챗봇(251b)과 대화 프로세스를 통해 상기 공유정보를 공유할 수 있다.The chatbot sharing unit 255 may share the shared information through a conversation process with the first chatbot and the second chatbot 251b corresponding to at least one of the derived target information.
그리고, 도 2에 도시된 바와 같이, 플랫폼 DB부(240)는, 상기 플랫폼 서버(200)가 상기 사용자 정보, 사용자 활동 정보 및 관계망 정보를 포함하는 사용자 관련 정보를 전처리하는 전처리부를 포함할 수 있다.And, as shown in FIG. 2, the platform DB unit 240 may include a preprocessing unit in which the platform server 200 preprocesses user-related information including the user information, user activity information, and network information. .
여기서 전처리부는, 챗봇의 대화 프로세스를 위한 입력 언어의 전처리 작업, 키워드 및 콘텐츠 분리 작업, 플랫폼 네트워크에 가입되어 있는 사용자 또는 호스트들의 데이터를 분석하고 분석한 결과를 DB로 저장하는 작업, 호스트가 설정한 요청 작업(to do list) 정보를 DB에 저장하는 작업, 한국어 등의 정보처리를 위한 한국어 정보를 DB에 저장하는 작업, 호스트 스케줄 정보를 DB에 저장하는 작업, 호스트 기반 관계망 정보(1촌 이상)와 플랫폼 등록 회원 또는 사용자 정보를 DB에 저장하는 작업을 수행할 수 있다.Here, the preprocessing unit preprocesses the input language for the chatbot's conversation process, separates keywords and content, analyzes data from users or hosts subscribed to the platform network, and stores the analysis results in a DB. Saving requested task (to do list) information in the DB, storing Korean information for information processing such as Korean in the DB, storing host schedule information in the DB, host-based relationship network information (1st connection or more) You can store registered platform member or user information in the DB.
그리고, AI 모듈(253)의 상기 대상자 정보의 생성은, 제1 사용자의 상기 사용자 관련 정보를 기반으로 타겟 호스트를 추천해 주는 협업 필터링 방식으로 하되, 상술한 바와 같이, 최적화 베이지안 개인화 순위 방법(OBPR: Optimizer Bayesian personalized ranking) 기반의 적응적 샘플링(adapted sampling) 방식 알고리즘을 적용할 수 있다. In addition, the AI module 253 generates the target information using a collaborative filtering method that recommends a target host based on the user-related information of the first user, and as described above, the optimized Bayesian personalization ranking method (OBPR) is used. : Optimizer Bayesian personalized ranking)-based adaptive sampling algorithm can be applied.
도 3은 본 발명의 실시예에 따른 딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스 시스템 및 방법에 적용되는 챗봇 시스템(250)의 알고리즘 구성을 나타내는 흐름도이다.Figure 3 is a flowchart showing the algorithm configuration of the chatbot system 250 applied to the information sharing platform service system and method based on chatbot-to-chatbot conversation technology using deep learning according to an embodiment of the present invention.
도 3에 도시된 바와 같이, 챗봇 시스템(250)의 챗봇 서비스가 시작되도록 하는 입력 정보가 들어오면 채봇 시스템의 메신저와 같은 대화 시스템(Talk system)이 시작될 수 있다.As shown in FIG. 3, when input information that causes the chatbot service of the chatbot system 250 to start is received, a conversation system (Talk system) such as a messenger of the chatbot system can be started.
그리고, 대화 시스템에 텍스트 등의 대화 언어가 입력되면, NLP(Natural Language Processing, 자연어 처리)를 통해 입력된 언어를 머신러닝을 사용하여 텍스트 데이터를 처리한다. And, when a conversation language such as text is input into the conversation system, the text data is processed using machine learning for the language input through NLP (Natural Language Processing).
LNP 처리된 언어 텍스트 정보는 NLU(Natural Language Understanding)를 통해 입력된 텍스트 정보의 의미를 파악하고, 이에 대응되는 응답 정보를 생성하기 위해 딥러닝 챗봇 알고리즘을 이용하여 NLG(Natural Language Generation) 응답 정보를 생성할 수 있다.LNP-processed language text information understands the meaning of the input text information through NLU (Natural Language Understanding), and uses a deep learning chatbot algorithm to generate NLG (Natural Language Generation) response information to generate corresponding response information. can be created.
여기서, 자연어 처리(NLP)는 컴퓨터가 인간의 언어를 이해, 생성, 조작할 수 있도록 해주는 인공 지능(AI) 기술의 한 분야이고, 자연어 처리(NLP)는 자연어 텍스트 또는 음성으로 데이터를 상호 연결하는 것으로 '언어 입력(language in)'이라고도 한다.Here, natural language processing (NLP) is a field of artificial intelligence (AI) technology that allows computers to understand, generate, and manipulate human language, and natural language processing (NLP) is a field of artificial intelligence (AI) technology that interconnects data with natural language text or voice. This is also called ‘language in’.
자연어 이해(NLU)와 자연어 생성(NLG)은 각각 컴퓨터를 사용하여 인간의 언어를 이해하고 생성하는 것을 의미하고, NLG의 경우 일어난 일에 대한 구두 설명을 제공할 수 있는데 이는 '그래픽 문법'이라는 개념을 사용하여 의미 있는 정보를 텍스트로 요약하는 것으로 '언어 출력(language out)'이라고도 할 수 있다.Natural language understanding (NLU) and natural language generation (NLG) each refer to the use of computers to understand and generate human language, and in the case of NLG, can provide a verbal explanation of what happened, a concept called 'graphical grammar'. It can also be called 'language output' by summarizing meaningful information into text.
그리고, 도 3에 도시된 바와 같이, 본 발명의 실시예에 적용되는 딥러닝 챗봇 알고리즘은 Seq2Seq(Sequence-to-Sequence) 방법을 적용하여 문장을 인식하고, 컨볼루션 신경망(ConvNets)을 이용하여 문장을 분석하고, NER(Named Entity Recognition)/Bi-LSTM 알고리즘을 이용하여 문장에서 개체명을 인식한 후, 정확한 챗봇간 대화 프로스세를 수행할 수 있다. And, as shown in Figure 3, the deep learning chatbot algorithm applied to the embodiment of the present invention recognizes sentences by applying the Seq2Seq (Sequence-to-Sequence) method and uses convolutional neural networks (ConvNets) to recognize sentences. After analyzing and recognizing the entity name in the sentence using the NER (Named Entity Recognition)/Bi-LSTM algorithm, an accurate conversation process between chatbots can be performed.
여기서 Seq2Seq(Sequence-to-Sequence)는 문장을 그대로 입력 받아서 바로 문장이 출력되도록 하는 방식이며, 엔코더(Encoder)와 디코더(Decoder) 두개의 RNN을 사용하여 구현될 수 있다.Here, Seq2Seq (Sequence-to-Sequence) is a method that takes a sentence as input and outputs the sentence immediately, and can be implemented using two RNNs: an encoder and a decoder.
또한 컨볼루션 신경망은 문자 레벨 컨볼루션 신경망(Character-level Convolutional Networks)으로 텍스트 분류(text classificaton) 기술로서, 텍스트 정보를 raw 신호로 받는 캐릭터 레벨 모델(Character level model)을 적용하여 유용한 정보를 추출하는 높은 성능을 나타내는 기술일 수 있다.In addition, convolutional neural networks are character-level convolutional networks, a text classification technology that extracts useful information by applying a character level model that receives text information as a raw signal. It can be a technology that shows high performance.
상술한 인공지능 기반의 기술을 이용하는 본 발명의 실시예에 따른 챗봇 시스템(250)은, 챗봇간 의사 소통이 가능하고, 호스트 명령(to do list)을 수행하고, 아바타와 연동하여 대화 프로세스를 수행할 수 있으며 미리 설정된 언어(한국어 등) 기반의 음성인식 서비스를 수행할 수 있다.The chatbot system 250 according to an embodiment of the present invention using the artificial intelligence-based technology described above is capable of communicating between chatbots, performs host commands (to do list), and performs a conversation process in conjunction with an avatar. It is possible to perform a voice recognition service based on a preset language (Korean, etc.).
또한, 사용자 각 개인별 챗봇 기능을 생성하고, 아바타와 채봇을 연동하고, 채봇간 메신저 시스템을 이용한 소통이 가능할 뿐만 아니라, 사용자가 실행하는 라이브 스트리밍 정보의 공지 및 초대 기능을 수행할 수 있다.In addition, it is possible to create chatbot functions for each user, link avatars and chatbots, communicate between chatbots using a messenger system, and perform notification and invitation functions of live streaming information executed by users.
도 4는 본 발명의 실시예에 따른 딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스 시스템 및 방법에 적용되는 공유 정보 대상자 도출의 개념을 모식화한 도면이고, 도 5는 본 발명의 실시예에 따른 딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스 시스템 및 방법에 적용되는 정보 공유 프로세스를 모식화한 도면이다.Figure 4 is a diagram illustrating the concept of deriving shared information subjects applied to the information sharing platform service system and method based on conversation technology between chatbots using deep learning according to an embodiment of the present invention, and Figure 5 is an implementation of the present invention. This is a diagram illustrating the information sharing process applied to the information sharing platform service system and method based on conversation technology between chatbots using deep learning according to an example.
도 4에 도시된 바와 같이, 본 발명의 실시예에서는 공유 대상자(target) 추천 알고리즘을 통하여 최적의 정보 공유 대상자를 인공지능 챗봇 시스템(250)이 도출할 수 있다.As shown in Figure 4, in the embodiment of the present invention, the artificial intelligence chatbot system 250 can derive the optimal information sharing target through a target recommendation algorithm.
즉, 호스트(제1 사용자)와 비슷한 성향의 관계망 정보에 포함되는 1촌 구성원 혹은 다른 그룹의 호스트가 좋아하는 관심 정보 기반으로 타겟 호스트를 추천하는 협업 필터링 기술을 적용할 수 있다.In other words, it is possible to apply collaborative filtering technology that recommends a target host based on the interest information of first-degree members or hosts of other groups included in the network information with similar tendencies as the host (first user).
최적화 베이지안 개인화 순위 방법(OBPR: Optimizer Bayesian personalized ranking) 기반의 적응적 샘플링(adapted sampling) 방식의 알고리즘을 적용할 수 있다.An adaptive sampling algorithm based on Optimizer Bayesian personalized ranking (OBPR) can be applied.
여기서 OBPR은 상품간 선호도를 확률 모형화한 모델로 호스트(사용자)가 선호하는 정보를 단계별로 카테고리화하여 분석을 진행한다.Here, OBPR is a probability model of preference between products and analyzes the information preferred by the host (user) by categorizing it step by step.
OBPR 분석 결과를 기반으로 지능형 챗봇은 타겟 호스트 들을 선정하고, 주 호스트가 설정한 요청 작업(to do list)를 수행한다.Based on the OBPR analysis results, the intelligent chatbot selects target hosts and performs the requested tasks (to do list) set by the main host.
그리고, 도 5에 도시된 바와 같이, 본 발명의 실시예에서는 플랫폼 DB부(240)에 저장된 등급화된 관계망 정보(1촌 정보 등)를 저장할 수 있는데, 등록된 사용자 각자는 회원 권한 부여를 통한 회원간 정보 공유 프로세스를 수행할 수 있다.And, as shown in FIG. 5, in the embodiment of the present invention, graded relationship network information (1st-degree connections information, etc.) stored in the platform DB unit 240 can be stored, and each registered user can log in through membership authorization. Information sharing process can be performed between members.
예를 들어, 호스트 1촌간 챗봇 시스템(250)의 각자 아바타와 연동하여 메신저를 통해 대화 프로세스에 의한 의사소통을 수행할 수 있고, 호스트간 챗봇 메신저 의사소통도 가능할 뿐만 아니라, 호스트간 또는 1촌간 광고 정보를 공유하는 것도 가능하다. For example, communication through a conversation process can be performed through a messenger in conjunction with each avatar of the chatbot system 250 between hosts, and chatbot messenger communication between hosts is also possible, as well as advertising between hosts or between first-degree connections. It is also possible to share information.
도 6 본 발명의 실시예에 따른 딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스 시스템 및 방법에 적용되는 챗봇 시스템(250)의 챗봇간 대화 프로세스를 통한 정보 공유의 흐름을 나타낸 도면이고, 도 7은 본 발명의 실시예에 적용되는 챗봇 시스템(250)의 챗봇간 대화 프로세스를 통한 추가 정보 공유의 흐름을 나타낸 도면이다.Figure 6 is a diagram showing the flow of information sharing through the chatbot-to-chatbot conversation process of the chatbot system 250 applied to the information sharing platform service system and method based on chatbot-to-chatbot conversation technology using deep learning according to an embodiment of the present invention; Figure 7 is a diagram showing the flow of additional information sharing through a conversation process between chatbots of the chatbot system 250 applied to an embodiment of the present invention.
본 발명의 실시예에 적용되는 대화형 챗봇의 특징은, 지능형 챗봇으로 요청 작업(to do list) 정보에 맞추어 규칙기반, 정보교환 방식의 챗봇 기능을 수행할 수 있다.The characteristic of the interactive chatbot applied to the embodiment of the present invention is that it is an intelligent chatbot and can perform rule-based, information exchange chatbot functions in accordance with requested task (to do list) information.
도 6에 도시된 바와 같이, 호스트인 제1 사용자에 대응되는 제1 챗봇(251a)에 요청 작업 또는 할일(to do list)를 입력하면, 제1 챗봇(251a)이 AI 모듈(253)에게 할일 및 텍스트 워드(Word)의 파싱(parsing)을 요청하고, AI 모듈(253)은 요청된 할일 및 워드를 파싱(parsing)하고 파싱된 정보를 제1 챗봇(251a)으로 전송한다.As shown in FIG. 6, when a request task or to-do list is entered into the first chatbot 251a corresponding to the first user, the first chatbot 251a sends a to-do task to the AI module 253. and request parsing of a text word, and the AI module 253 parses the requested tasks and words and transmits the parsed information to the first chatbot 251a.
분석된 파싱 정보를 바탕으로 다시 제1 채봇이 워드의 분석을 AI 모듈(253)로 요청하고 AI 모듈(253)이 분석 정보를 제1 챗봇(251a)으로 전송한다. Based on the analyzed parsing information, the first chatbot again requests word analysis to the AI module 253, and the AI module 253 transmits the analysis information to the first chatbot 251a.
제1 챗봇(251a)이 AI 모듈(253)로 부터 수신된 분석 정보를 바탕으로 해당 정보를 공유할 대상자(target) 정보를 요청하고, AI 모듈(253)이 정보를 공유할 대화 대상자 정보를 전송하여 공유한다.The first chatbot 251a requests target information with which to share the information based on the analysis information received from the AI module 253, and the AI module 253 transmits information about the conversation target with which to share the information. and share it.
공유된 정보 공유 대상자(target) 정보를 바탕으로 제1 채봇은 해당 대상자에 대응되는 챗봇들(제2 챗봇(251b))에게 제1 사용자가 설정한 정보를 전송하고 이에 제2 챗봇(251b)이 응답하는 방식으로 정보를 공유한다. Based on the shared information sharing target information, the first chatbot transmits the information set by the first user to the chatbots (second chatbot 251b) corresponding to the target, and the second chatbot 251b Share information in a responsive manner.
도 7은 본 발명의 실시예에 적용되는 챗봇 시스템(250)의 챗봇간 대화 프로세스를 통한 추가 정보 공유 흐름을 나타내는데, 제1 챗봇(251a)과 제2 챗본간 공유 정보를 공유하고 난 후, 제2 챗봇(251b)이 제1 챗봇(251a)으로 추가적인 관심정보를 요청할 수 있다.Figure 7 shows the flow of additional information sharing through the conversation process between chatbots of the chatbot system 250 applied to an embodiment of the present invention. After sharing information between the first chatbot 251a and the second chatbot, the first 2 The chatbot 251b may request additional information of interest from the first chatbot 251a.
제2 챗봇(251b)이 제1 챗봇(251a)으로 관심정보를 추가 요청하면, 제1 챗봇(251a)은 추가 관심정보에 대하여 AI 모듈(253)에게 워드 파싱(parsing)을 요청하고, AI 모듈(253)이 파싱 후 파싱 정보를 제1 챗봇(251a)으로 전송한다.When the second chatbot 251b requests additional information of interest from the first chatbot 251a, the first chatbot 251a requests word parsing from the AI module 253 for the additional information of interest, and the AI module After parsing (253), the parsed information is transmitted to the first chatbot (251a).
다시, 제1 챗봇(251a)은 파시된 정보를 바탕으로 AI 모듈(253)로 워드 분석을 요청하고, AI 모듈(253)이 워드(Word) 분석후 분석된 정보를 제1 챗봇(251a)을 전송한다.Again, the first chatbot 251a requests word analysis from the AI module 253 based on the parsed information, and after analyzing the word, the AI module 253 sends the analyzed information to the first chatbot 251a. send.
그리고 나서, 제1 채봇은 분석된 워드 정보를 바탕으로 제2 챗봇(251b)에서 요청한 추가 요청사항에 대한 응답 정보를 제2 챗봇(251b)을 전공하여 추가 관심정보에 대해 제1 및 제2 챗봇(251b)간 공유할 수 있다.Then, the first chatbot majors in the second chatbot (251b) the response information to the additional request requested by the second chatbot (251b) based on the analyzed word information and sends the first and second chatbots to the first and second chatbots for additional information of interest. (251b) It can be shared between people.
그리고, 이와 같은 챗봇간 공유 프로세스를 진행한 후, AI 모듈(253)은 만족도 데이터 분석 정보를 시각화 하여 제1 챗봇(251a) 및 제2 챗봇(251b)으로 전송하여, 대화 프로세스를 진행한 각 챗봇이 수행한 정보에 대한 내용을 플랫폼 DB부(240)에 저장하고, 일/주/월 단위 등의 설정한 기간으로 데이터 분석 결과를 시각화하여 각 호스트 사용자 단말(100)에 표시하여 제공할 수 있다.And, after performing this sharing process between chatbots, the AI module 253 visualizes the satisfaction data analysis information and transmits it to the first chatbot 251a and the second chatbot 251b, so that each chatbot that performed the conversation process The contents of the information performed can be stored in the platform DB unit 240, and the data analysis results can be visualized and displayed on each host user terminal 100 for a set period such as day/week/month. .
또한, 도 6 및 도 7에 도시된 전처리부는 상술한 전처리 작업을 수행하여 각 챗봇과 연동하여 챗봇간 대화 프로세스에 필요하거나 선택한 정보를 제공할 수 있다.In addition, the preprocessing unit shown in FIGS. 6 and 7 can perform the above-described preprocessing work and link with each chatbot to provide information necessary or selected for the conversation process between chatbots.
도 8은 본 발명의 실시예에 따른 딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스 시스템 및 방법에 적용되는 개인 페이지의 메인 화면을 예시한 도면이고, 도 9는 본 발명의 실시예에 따른 딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스 시스템 및 방법에 적용되는 플랫폼 서비스의 주요 기능을 예시한 도면이고, 도 10은 본 발명의 실시예에 따른 딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스 시스템 및 방법에 적용되는 SNS 마케팅 및 라이브 스트리밍 서비스를 예시한 도면이다.Figure 8 is a diagram illustrating the main screen of a personal page applied to the information sharing platform service system and method based on conversation technology between chatbots using deep learning according to an embodiment of the present invention, and Figure 9 is a diagram illustrating the main screen of the personal page according to an embodiment of the present invention. A diagram illustrating the main functions of the platform service applied to the information sharing platform service system and method based on conversation technology between chatbots using deep learning, and Figure 10 shows conversation technology between chatbots using deep learning according to an embodiment of the present invention. This is a diagram illustrating SNS marketing and live streaming services applied to the information sharing platform service system and method.
도 8 내지 도 10에 예시된 본 발명의 실시예에 따른 플랫폼 서비스는, 전자명함 기반의 인공지능 광고 공유 플랫폼 서비스로서 DB에 저장된 관계망 정보를 이용한 '지능형 인맥관리시스템'을 이용하여 사용자들 간에 자연스러운 소통으로 문화적 교류와 빠른 정보 전달이 가능한 서비스를 제공할 수 있다.The platform service according to the embodiment of the present invention illustrated in Figures 8 to 10 is an electronic business card-based artificial intelligence advertising sharing platform service that provides natural communication between users using an 'intelligent network management system' using relationship network information stored in the DB. Through communication, we can provide services that enable cultural exchange and quick delivery of information.
또한, 본 발명의 실시예에 따른 딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스는 1) 쇼핑몰 연동 2) 개인 페이지 생성 3) 호스트 및 1촌 생성 및 관리 4) 라이브 스트리밍 커뮤니케이션 기능 5) 광고 공유(라이브 스트리밍, SNS, VOD 등) 6) 호스트 정보 공유 7) 메타버스 연동 등의 서비스를 수행할 수 있다.In addition, the information sharing platform service based on chatbot-to-chatbot conversation technology using deep learning according to an embodiment of the present invention includes 1) shopping mall linkage 2) personal page creation 3) host and first-degree connection creation and management 4) live streaming communication function 5) Services such as advertising sharing (live streaming, SNS, VOD, etc.) 6) host information sharing 7) metaverse linkage can be performed.
도 8에 도시된 바와 같이, 본 발명의 실시예에 적용되는 플랫폼 서비스의 개인 페이지 메인 화면에는 사용자의 프로필 정보와 1촌 등의 관계망 정보, 아바타와 연동되는 챗봇 시스템(250) 및 라이브 스트리및 서비스 정보를 UI를 통해 제공할 수 있다. As shown in Figure 8, the main screen of the personal page of the platform service applied to the embodiment of the present invention contains the user's profile information, relationship network information such as first-degree connections, a chatbot system 250 linked to an avatar, and a live stream and service. Information can be provided through UI.
여기서, 호스트의 관계망 정보는 인맥 정보로서, 카카오톡, 이메일, 지역등의 정보 기반으로 자동 분류하여 플랫폼 DB부(240)에 저장된 정보일 수 있다.Here, the host's network information is personal network information and may be information automatically classified based on information such as Kakao Talk, email, and region and stored in the platform DB unit 240.
또한 각 사용자는 대응되는 아바타와 연동되는 챗봇이 구비될 수 있는데, 캐릭터로 구성된 아바타는 사용자가 직접 선택하거나 변경하는 것도 가능하다.Additionally, each user can be equipped with a chatbot that is linked to the corresponding avatar, and the avatar composed of characters can be selected or changed by the user.
도 9에 도시된 바와 같이, 본 발명의 실시예에 적용되는 플랫폼 서비스의 주요 기능은 개인 아바타 기능, 인공지능 채봇 기능, 라이브 스트리밍 기능, 개인 페이지 생성 기능, 영상대화 기능 등을 포함할 수 있고, 아바타 연동 채봇간 대화 및 영상대화 기능은 1:1 및 1:N 모두 가능하도록 하여 사용자들의 서비스 이용율 및 참여도를 높일 수 있다. As shown in Figure 9, the main functions of the platform service applied to the embodiment of the present invention may include a personal avatar function, an artificial intelligence chatbot function, a live streaming function, a personal page creation function, a video chat function, etc., Avatar-linked chatbot-to-chabot chat and video chat functions can be used both 1:1 and 1:N to increase users' service utilization and participation.
그리고, 도 10에 도시된 바와 같이, 본 발명의 실시예에 따른 플랫폼 서비스는 광고 상품의 사진 정보를 게시하고, 이를 자동으로 챗봇 시스템(250)이 네이버, 페이스북, 인스타그램, 블로그, 유튜브 등의 SNS에 자동으로 업로드 및 게시하는 SNS 마케팅 기능을 수행할 수 있다.And, as shown in FIG. 10, the platform service according to an embodiment of the present invention posts photo information of advertising products, and the chatbot system 250 automatically posts the photo information to Naver, Facebook, Instagram, blogs, and YouTube. It can perform SNS marketing functions such as automatically uploading and posting on SNS.
또한 라이브 스트리밍 서비스는 각 사용자의 관계망 정보의 인맥 관리를 위한 1 대 1 라이브 방송 서비스를 수행할 수 있고, 개인별 라이브 현장 중계 서비스를 수행할 수 있으며 실시간 사용자의 영상을 업로드 할 수 있는 서비스도 제공 가능하다.In addition, the live streaming service can perform a one-to-one live broadcasting service to manage each user's network information, perform individual live on-site relay services, and also provide a service that allows users to upload videos in real time. do.
이상, 일부 예를 들어서 본 발명의 바람직한 여러 가지 실시 예에 대해서 설명하였지만, 본 "발명을 실시하기 위한 구체적인 내용" 항목에 기재된 여러 가지 다양한 실시 예에 관한 설명은 예시적인 것에 불과한 것이며, 본 발명이 속하는 기술 분야에서 통상의 지식을 가진 자라면 이상의 설명으로부터 본 발명을 다양하게 변형하여 실시하거나 본 발명과 균등한 실시를 행할 수 있다는 점을 잘 이해하고 있을 것이다.Above, various preferred embodiments of the present invention have been described by giving some examples, but the description of the various embodiments described in the "Detailed Contents for Carrying out the Invention" section is merely illustrative and the present invention Those skilled in the art will understand from the above description that the present invention can be implemented with various modifications or equivalent implementations of the present invention.
또한, 본 발명은 다른 다양한 형태로 구현될 수 있기 때문에 본 발명은 상술한 설명에 의해서 한정되는 것이 아니며, 이상의 설명은 본 발명의 개시 내용이 완전해지도록 하기 위한 것으로 본 발명이 속하는 기술 분야에서 통상의 지식을 가진 자에게 본 발명의 범주를 완전하게 알려주기 위해 제공되는 것일 뿐이며, 본 발명은 청구범위의 각 청구항에 의해서 정의될 뿐임을 알아야 한다.In addition, since the present invention can be implemented in various other forms, the present invention is not limited by the above description, and the above description is intended to make the disclosure of the present invention complete and is commonly used in the technical field to which the present invention pertains. It is provided only to fully inform those with knowledge of the scope of the present invention, and it should be noted that the present invention is only defined by each claim in the claims.
본 발명은 정보공유 플랫폼 서비스 시스템 및 방법에 관한 것으로, 보다 상세하게는 딥러닝 기반의 의사소통이 가능한 챗봇과 데이터기반 광고 타겟 추천 알고리즘 기반의 정보 공유 플랫폼 서비스 시스템 및 방법에 관한 것이므로 산업상 이용가능성이 있다.The present invention relates to an information sharing platform service system and method, and more specifically, to an information sharing platform service system and method based on a chatbot capable of deep learning-based communication and a data-based advertising target recommendation algorithm, so it has industrial applicability. There is.
(없음)(doesn't exist)

Claims (12)

  1. 사용자 단말 및 플랫폼 서버를 구비하여 챗봇 서비스 기반의 정보 공유 방법에 있어서,In a chatbot service-based information sharing method equipped with a user terminal and a platform server,
    (a) 제1 사용자 단말에서 상기 플랫폼 서버의 애플리케이션 서비스를 통해 입력한 요청 작업(to do list)을 요청하는 단계;(a) requesting a requested task (to do list) entered through an application service of the platform server from a first user terminal;
    (b) 상기 플랫폼 서버의 상기 제1 사용자에 대응되는 제1 채봇이 상기 요청받은 요청 작업 정보와 상기 제1 사용자 정보를 바탕으로 생성한 상기 요청 작업을 수행한 결과 정보를 포함하는 공유정보를 추천하고 공유할 대상자 정보를 도출하는 단계; 및(b) The first chatbot corresponding to the first user of the platform server recommends shared information including the requested task information and result information of performing the requested task generated based on the first user information. and deriving target information to be shared; and
    (c) 상기 플랫폼 서버의 상기 제1 챗봇이 도출된 상기 대상자 정보 중 적어도 어느 하나의 대상자에 대응되는 제2 챗봇과 챗봇간 대화 프로세스를 통해 상기 공유정보를 공유하는 단계를 포함하는 것을 특징으로 하는,(c) sharing the shared information through an inter-chatbot conversation process with a second chatbot corresponding to at least one target among the target information derived from the first chatbot of the platform server. ,
    딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스 방법.Information sharing platform service method based on conversation technology between chatbots using deep learning.
  2. 제 1 항에 있어서,According to claim 1,
    상기 (a) 단계는,In step (a),
    다수의 사용자 단말이 플랫폼 서버에 접속하여 사용자 정보와 로그인 정보를 입력하여 등록하는 단계; 및Registering a plurality of user terminals by accessing the platform server and entering user information and login information; and
    등록된 제1 사용자 단말에서 상기 플랫폼 서버의 애플리케이션 서비스를 통해 입력한 요청 작업(to do list)을 요청하는 단계를 포함하되,Including requesting a requested task (to do list) entered through an application service of the platform server from a registered first user terminal,
    상기 사용자 정보는, 사용자의 직업, 연령, 성별 및 관심 사항 정보를 포함하는 것을 특징으로 하는,The user information is characterized in that it includes the user's occupation, age, gender and interest information,
    딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스 방법.Information sharing platform service method based on conversation technology between chatbots using deep learning.
  3. 제 1 항에 있어서,According to claim 1,
    상기 애플리케이션 서비스는,The application service is,
    사용자 활동 및 전자명함 기반의 개인 페이지 생성 서비스, 등급화된 관계망 서비스, 라이브 스트리밍 서비스, SNS 광고 공유 서비스, 쇼핑몰 연동 서비스, 호스트 정보 공유 서비스 및 메타버스 연동 서비스를 포함하는 것을 특징으로 하는,Characterized by including a personal page creation service based on user activity and electronic business cards, a ranked relationship network service, a live streaming service, an SNS advertisement sharing service, a shopping mall linkage service, a host information sharing service, and a metaverse linkage service.
    딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스 방법.Information sharing platform service method based on conversation technology between chatbots using deep learning.
  4. 제 1 항에 있어서,According to claim 1,
    상기 (b) 단계는,In step (b),
    (b1) 상기 플랫폼 서버가 상기 사용자 정보, 사용자 활동 정보 및 관계망 정보를 포함하는 사용자 관련 정보를 전처리하고 DB화 하는 단계; 및(b1) the platform server preprocesses and creates a database of user-related information including the user information, user activity information, and network information; and
    (b2) 상기 제1 채봇이 상기 요청 작업 정보를 바탕으로 AI 모듈로부터 상기 요청 작업을 수행한 결과 정보를 포함하는 공유정보를 추천하고 공유할 대상자 정보를 요청하고 상기 AI 모듈이 도출한 상기 대상자 정보를 수신받는 단계;를 포함하는 것을 특징으로 하는,(b2) The first chatbot recommends shared information including the result information of performing the requested task from the AI module based on the requested task information and requests target information to be shared, and the target information derived by the AI module Characterized in that it includes the step of receiving;
    딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스 방법.Information sharing platform service method based on conversation technology between chatbots using deep learning.
  5. 제 4 항에 있어서,According to claim 4,
    상기 (b2) 단계에서,In step (b2) above,
    상기 AI 모듈의 상기 대상자 정보의 생성은,The generation of the subject information of the AI module is,
    제1 사용자의 상기 사용자 관련 정보를 기반으로 타겟 호스트를 추천해 주는 협업 필터링 방식으로 하되,It is a collaborative filtering method that recommends a target host based on the user-related information of the first user,
    최적화 베이지안 개인화 순위 방법(OBPR: Optimizer Bayesian personalized ranking) 기반의 적응적 샘플링(adapted sampling) 방식 알고리즘을 적용하는 것을 특징으로 하는,Characterized by applying an adaptive sampling method algorithm based on Optimizer Bayesian personalized ranking (OBPR),
    딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스 방법.Information sharing platform service method based on conversation technology between chatbots using deep learning.
  6. 제 1 항에 있어서,According to claim 1,
    상기 (c) 단계는,In step (c),
    (c1) 상기 제1 채봇이 상기 제2 챗봇으로 대화 프로세스를 통해 상기 공유정보를 공유하는 단계;(c1) sharing the shared information from the first chatbot to the second chatbot through a conversation process;
    (c2) 상기 제2 채봇이 상기 제1 채봇으로 대화 프로세스를 통해 관심 정보를 추가 요청하는 단계; 및(c2) the second chatbot requesting additional information of interest from the first chatbot through a conversation process; and
    (c3) 상기 추가 요청에 대해 상기 제1 채봇이 상기 제2 채봇으로 대화 프로세스를 통해 응답하고 추가 공유정보를 공유하는 단계를 포함하는 것을 특징으로 하는,(c3) characterized in that it includes the step of the first chatbot responding to the additional request through a conversation process with the second chatbot and sharing additional shared information,
    딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스 방법.Information sharing platform service method based on conversation technology between chatbots using deep learning.
  7. 제 6 항에 있어서,According to claim 6,
    상기 (c) 단계 이후,After step (c) above,
    상기 AI 모듈이 상기 제1 채봇 및 제2 챗봇으로 주기적으로 사용자의 정보 만족도 데이터를 분석한 정보를 시각화여 제공하는 단계를 더 포함하는 것을 특징으로 하는,Characterized in that the AI module further comprises a step of providing visualization of information obtained by analyzing the user's information satisfaction data periodically to the first chatbot and the second chatbot.
    딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스 방법.Information sharing platform service method based on conversation technology between chatbots using deep learning.
  8. 사용자 단말과 플랫폼 서버가 네트워크로 연결되는 정보공유 플랫폼 시스템에 있어서, In an information sharing platform system where a user terminal and a platform server are connected through a network,
    상기 플랫폼 서버에 접속하여 사용자 정보 및 로그인 정보를 입력하여 사용자 등록하고, 상기 플랫폼 서버에서 제공하는 애플리케이션 서비스를 실행하는 다수의 사용자 단말; 및A plurality of user terminals that connect to the platform server, enter user information and login information to register as a user, and execute application services provided by the platform server; and
    상기 애플리케이션 서비스를 실행하고, 상기 사용자 단말로부터 요청 작업(to do list) 정보를 수신받고, 상기 요청 작업 정보를 입력한 제1 사용자에 대응되는 제1 채봇이 상기 요청 작업 정보와 상기 제1 사용자 정보를 바탕으로 상기 요청 작업을 수행한 결과 정보를 포함하는 공유정보를 추천하여 공유할 대상자 정보를 도출하고, 도출된 상기 대상자 정보 중 적어도 어느 하나의 대상자에 대응되는 제2 챗봇과 챗봇간 대화 프로세스를 통해 상기 공유정보를 공유하는 플랫폼 서버;를 포함하는 것을 특징으로 하는Executing the application service, receiving requested task (to do list) information from the user terminal, a first chatbot corresponding to the first user who entered the requested task information and the first user information Based on this, share information including information as a result of performing the request task is recommended to derive target information to be shared, and a conversation process between the chatbot and a second chatbot corresponding to at least one target among the derived target information is performed. Characterized in that it includes a platform server that shares the shared information through
    딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스 시스템.An information sharing platform service system based on conversation technology between chatbots using deep learning.
  9. 제 8 항에 있어서,According to claim 8,
    상기 플랫폼 서버는,The platform server is,
    상기 사용자 단말과 사용자 등록 절차를 수행하는 사용자 등록부;a user registration unit that performs a user registration procedure with the user terminal;
    상기 애플케이션 서비스를 실행하는 서비스 실행부;a service execution unit that executes the application service;
    상기 사용자 단말에서 입력된 사용자 정보와 상기 애플리케이션의 실행으로 생성된 사용자 관련 정보를 저장하여 관리하는 플랫폼 DB부; 및a platform DB unit that stores and manages user information input from the user terminal and user-related information generated by execution of the application; and
    상기 제1 채봇이 상기 요청 작업 정보와 상기 제1 사용자 정보를 바탕으로 상기 요청 작업을 수행한 결과 정보를 포함하는 공유정보를 추천하여 공유할 대상자 정보를 도출하고, 도출된 상기 대상자 정보 중 적어도 어느 하나의 대상자에 대응되는 제2 챗봇과 챗봇간 대화 프로세스를 통해 상기 공유정보를 공유하는 챗봇 시스템;을 포함하는 것을 특징으로 하는,The first chatbot recommends sharing information including result information of performing the requested task based on the requested task information and the first user information to derive target information to be shared, and at least one of the derived target information A chatbot system that shares the shared information through a conversation process between a second chatbot corresponding to one subject and the chatbot,
    딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스 시스템.An information sharing platform service system based on conversation technology between chatbots using deep learning.
  10. 제 9 항에 있어서,According to clause 9,
    상기 챗봇 시스템은,The chatbot system is,
    상기 각 사용자 단말에 개별적으로 대응되어 각 사용자 단말이 요청하는 요청 작업(to do list) 대화 프로세스를 통해 수행하는 다수의 챗봇으로 구비되는 챗봇부;A chatbot unit provided with a plurality of chatbots that individually correspond to each user terminal and perform a request task (to do list) conversation process requested by each user terminal;
    NLP 처리를 통해 상기 챗봇에 입력 또는 출력되는 정보를 생성하여 상기 챗봇부에 전달하고, 상기 적어도 어느 하나의 채봇에 입력된 정보를 분석하여 상기 요청 작업 정보와 상기 제1 사용자 정보를 바탕으로 상기 요청 작업을 수행한 결과 정보를 포함하는 공유정보를 추천하여 공유할 대상자 정보를 도출하는 AI 모듈; 및Information input or output to the chatbot is generated through NLP processing and transmitted to the chatbot unit, and the information input to the at least one chatbot is analyzed to make the request based on the request task information and the first user information. An AI module that recommends shared information including information on the results of performing a task and derives information about the person to be shared; and
    상기 제1 채봇과 도출된 상기 대상자 정보 중 적어도 어느 하나의 대상자에 대응되는 제2 챗봇과 대화 프로세스를 통해 상기 공유정보를 공유하는 챗봇 공유부를 포함하는 것을 특징으로 하는,Characterized in that it includes a chatbot sharing unit that shares the shared information through a conversation process with the first chatbot and a second chatbot corresponding to at least one of the derived target information,
    딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스 시스템.An information sharing platform service system based on conversation technology between chatbots using deep learning.
  11. 제 10 항에 있어서,According to claim 10,
    상기 플랫폼 DB부는,The platform DB unit,
    상기 플랫폼 서버가 상기 사용자 정보, 사용자 활동 정보 및 관계망 정보를 포함하는 사용자 관련 정보를 전처리하는 전처리부를 포함하는 것을 특징으로 하는, Characterized in that the platform server includes a preprocessing unit that preprocesses user-related information including the user information, user activity information, and relationship network information.
    딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스 시스템.An information sharing platform service system based on conversation technology between chatbots using deep learning.
  12. 제 8 항에 있어서,According to claim 8,
    상기 AI 모듈의 상기 대상자 정보의 생성은,The generation of the subject information of the AI module is,
    제1 사용자의 상기 사용자 관련 정보를 기반으로 타겟 호스트를 추천해 주는 협업 필터링 방식으로 하되,It is a collaborative filtering method that recommends a target host based on the user-related information of the first user,
    최적화 베이지안 개인화 순위 방법(OBPR: Optimizer Bayesian personalized ranking) 기반의 적응적 샘플링(adapted sampling) 방식 알고리즘을 적용하는 것을 특징으로 하는,Characterized by applying an adaptive sampling method algorithm based on Optimizer Bayesian personalized ranking (OBPR),
    딥러닝을 이용한 챗봇간 대화 기술기반의 정보공유 플랫폼 서비스 시스템.An information sharing platform service system based on conversation technology between chatbots using deep learning.
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