WO2024009415A1

WO2024009415A1 - Control device, control system, and control method

Info

Publication number: WO2024009415A1
Application number: PCT/JP2022/026782
Authority: WO
Inventors: 宗皆木
Original assignee: 三菱電機株式会社
Priority date: 2022-07-06
Filing date: 2022-07-06
Publication date: 2024-01-11

Abstract

A control device (100) comprises a use-result determination unit (140). In a case where a user uses a communication device (200) to issue a use request to target equipment, the use-result determination unit (140) determines whether the user used the target equipment in accordance with the use request issued by the user, such determination made on the basis of: movement data that was acquired by the communication device (200) and that indicates the movements of the user; and the operation results of the target equipment corresponding to the use request.

Description

Control device, control system, and control method

The present disclosure relates to a control device, a control system, and a control method.

There is technology to call the elevator remotely. Patent Document 1 discloses a technique for monitoring passengers in an elevator when the elevator is remotely operated.

Japanese Patent Application Publication No. 2006-232412

According to the technology disclosed in Patent Document 1, passengers in an elevator cannot be identified with high accuracy. Therefore, Patent Document 1 has a problem in that it is not possible to determine with high accuracy whether a passenger who called an elevator remotely actually used the elevator.
The present disclosure aims to determine with relatively high accuracy whether a passenger who remotely called an elevator actually used the elevator, in a technology for remotely calling an elevator.

The control device according to the present disclosure includes:
When a user issues a usage request to a target facility using a communication device, behavioral data, which is data acquired by the communication device and is data indicating the user's behavior, and behavior data related to the usage request. The apparatus includes a usage result determination unit that determines whether or not the user has used the target equipment in response to a usage request issued by the user, based on the operation record of the corresponding target equipment.

According to the present disclosure, the usage result determination unit determines whether the user used the target equipment in response to a usage request issued by the user based on data indicating the user's behavior and the operation history of the target equipment. Determine whether Here, the target equipment may be an elevator. Therefore, according to the present disclosure, in the technology for remotely calling an elevator, it is possible to determine with relatively high accuracy whether the passenger who remotely called the elevator actually used the elevator.

1 is a diagram illustrating a configuration example of a control system 90 according to Embodiment 1. FIG. 1 is a diagram showing a configuration example of a control device 100 according to Embodiment 1. FIG. 1 is a diagram showing an example of a hardware configuration of a control device 100 according to Embodiment 1. FIG. 5 is a flowchart showing the operation of control device 100 according to the first embodiment. 3A and 3B are diagrams illustrating operation data 391 and behavior data 231 according to Embodiment 1, in which (a) is a graph showing acceleration data at the start of ascent, (b) is a graph showing acceleration data at the start of stopping, and (c) is a graph showing acceleration data at the start of stopping. ) is a graph showing acceleration data when the user is walking, (d) is a graph showing acceleration data when the user is stationary, (e) is a table showing operation data 391, and (f) is a table showing behavior data 231. 7 is a flowchart showing the operation of the usage result determination unit 140 according to the first embodiment. 3A and 3B are diagrams illustrating operation data 391 and behavior data 231 according to Embodiment 1, in which (a) shows a case where the user is inside the car, and (b) shows a case where the user is outside the car. In the figure, (c) is a table showing operation data 391, and (d) is a table showing behavior data 231. 7 is a flowchart showing the operation of the usage result determination unit 140 according to the first embodiment. FIG. 3 is a diagram showing an example of the hardware configuration of a control device 100 according to a modification of the first embodiment. FIG. 2 is a diagram illustrating a configuration example of a control device 100 according to a second embodiment. FIG. 7 is a diagram showing a determination table according to Embodiment 2; 7 is a flowchart showing the operations of usage manner determination section 160 and data management storage section 150 according to the second embodiment. FIG. 7 is a diagram illustrating a configuration example of a control device 100 according to a third embodiment. 7 is a flowchart showing the operation of the application 220 according to the third embodiment. 7 is a flowchart showing the operation of application control instruction section 180 according to Embodiment 3. FIG. 7 is a diagram illustrating a configuration example of a control device 100 according to a fourth embodiment. 12 is a flowchart showing the operations of the operating state monitoring section 170 and the application control instruction section 180 according to the fourth embodiment. FIG. 7 is a diagram illustrating a configuration example of a control system 90 according to a modification of the fourth embodiment. FIG. 7 is a diagram illustrating a configuration example of a control device 100 according to a modification of the fourth embodiment. 10 is a flowchart showing the operation of control device 100 according to a modification of Embodiment 4. 10 is a flowchart showing the operation of control device 100 according to a modification of Embodiment 4. 12 is a flowchart showing operations of an operating state monitoring unit 170 and an application control instruction unit 180 according to a modification of the fourth embodiment.

In the description of the embodiments and the drawings, the same elements and corresponding elements are denoted by the same reference numerals. Descriptions of elements labeled with the same reference numerals will be omitted or simplified as appropriate. Arrows in the figure mainly indicate the flow of data or processing. Furthermore, "unit" may be read as "circuit," "process," "procedure," "process," or "circuitry" as appropriate.

Embodiment 1.
Hereinafter, this embodiment will be described in detail with reference to the drawings.

***Explanation of configuration***
FIG. 1 shows a configuration example of a control system 90 according to this embodiment. The control system 90 includes a control device 100, a communication device 200, an elevator 300, and a Beacon 400, as shown in this figure. Each element constituting the control system 90 is connected to a network 91. The network 91 is, for example, the Internet. At least two elements constituting the control system 90 may be integrally configured as appropriate.
The target equipment targeted by the control device 100 may be any equipment as long as the usage status of each user can be confirmed. Although the following description assumes that the target equipment is the elevator 300, the elevator 300 may be replaced with other equipment as appropriate.

The communication device 200 is a terminal operated by a user, and a specific example is a smartphone or a tablet terminal. The communication device 200 includes a communication section 210, a sensor 230, and a Beacon detection section 240. Furthermore, an application 220 is installed on the communication device 200.

The communication unit 210 has a function of communicating with other devices and the like.
The sensor 230 has a function of acquiring data regarding the behavior of the user who uses the communication device 200. The sensor 230 is, for example, an acceleration sensor or an atmospheric pressure sensor.
Beacon detection unit 240 detects radio waves transmitted by Beacon 400.

The application 220 is an application that has a function of calling the elevator 300 and a function of collecting behavior data 231. The behavior data 231 is data acquired by the communication device 200 and is data indicating the behavior of the user who uses the communication device 200. As a specific example, the behavior data 231 includes at least one of data indicating the position of the user carrying the communication device 200 and data indicating the movement of the user. The behavior data 231 is, for example, data regarding the Beacon 400 or data acquired by the sensor 230.
The application 220 includes a usage floor input section 221. The usage floor input unit 221 has a function of receiving each of the boarding floor and the alighting floor of the user. The application 220 appropriately uses an API (Application Programming Interface) to call the elevator 300. Application is an abbreviation for application program.
When the user calls the elevator 300 using the application 220, usage request data 291 is transmitted from the communication device 200 to the control device 100. At this time, the user specifies the boarding floor and the alighting floor in the application 220. Note that the application 220 may be able to specify the number of people to ride the elevator 300, the time to ride the elevator 300, and the like.
The usage request data 291 is data corresponding to a call for the elevator 300. The usage request data 291 includes information that can identify the user who issued the usage request data 291.

Elevator 300 includes a communication section 310 and a control section 320. There may be a plurality of elevators 300, and all of the plurality of elevators 300 may not be installed in the same building.
The communication unit 310 has a function of communicating with other devices and the like.
The control unit 320 has a function of controlling the elevator 300 according to operation instructions.

The Beacon 400 is a Beacon using BLE (Bluetooth (registered trademark) Low Energy) as a specific example. Beacon 400 is installed in an elevator hall or in the car of elevator 300, as a specific example.

The control device 100 includes a communication section 101, a usage permission determination section 110, a control method determination section 120, an operation instruction issuing section 130, a usage result determination section 140, a data management storage section 150, and a storage section 190. Be prepared.

The communication unit 101 has a function of communicating with other devices.

The storage unit 190 records various data regarding each elevator 300.
Elevator information 191 is information regarding each elevator 300. The elevator information 191 may include information managed by each section of the control device 100.
Tenant information 192 is information indicating each tenant living in the building in which elevator 300 is installed.
The registered user data 193 is data related to each user, and includes, as a specific example, information that identifies each user and information that indicates the floors that each user can use.
The usage history information 194 is information indicating the usage history of each elevator 300 by each user. The usage record information 194 may be information compiled for each tenant, information compiled for each organization, or information compiled for each user.

Hereinafter, a configuration example of the control device 100 will be described using FIG. 2.
The usage permission determination unit 110 receives the usage request data 291, refers to the usage registrant data 193, and determines whether the user corresponding to the received usage request data 291 can use the elevator 300 corresponding to the usage request data 291. Determine whether or not it is possible.

When the user issues a usage request to the target equipment using the communication device 200, the control method determining unit 120 determines whether the user used the target equipment in response to usage requests issued by the user in the past. Control for the target equipment is determined based on the result of the determination. Specifically, when the usage permission determining unit 110 determines that the user can use the elevator 300 corresponding to the usage request data 291, the control method determining unit 120 determines the method based on the usage history information 194. A control method for the elevator 300 is determined. The usage record information 194 is information indicating the result of the usage result determination unit 140 determining whether or not the user used the target equipment in response to usage requests issued by the user in the past.

The operation instruction issuing unit 130 generates operation instruction information 131 corresponding to the usage request data 291 according to the control method determined by the control method determining unit 120, and sends the generated operation instruction information 131 to the elevator 300 corresponding to the usage request data 291. Send.
The operation instruction information 131 is information indicating an operation instruction for the elevator 300.

When a user issues a usage request to a target facility using the communication device 200, the usage result determination unit 140 determines the usage result based on the behavior data 231 and the operation record of the target facility corresponding to the usage request. It is determined whether the user has used the target equipment in response to a usage request issued by the user. Specifically, the usage result determination unit 140 determines the behavior of each user based on the operation data 391 and the behavior data 231, and requests usage from each user based on the determined behavior and the usage request data 291. Based on the data 291, it is determined whether the elevator 300 is used. Here, the operation data 391 is data indicating the operation results of the target equipment.

The data management storage unit 150 appropriately manages the data generated by each unit of the control device 100, and also stores the data generated by each unit of the control device 100 in the storage unit 190 as appropriate. The data management storage unit 150 generates usage record information 194 based on the determination result of the usage result determination unit 140 and stores the generated usage record information 194 in the storage unit 190. The usage record information 194 is information indicating the usage record of the elevator 300 by each user.

FIG. 3 shows an example of the hardware configuration of the control device 100 according to the present embodiment. Control device 100 consists of a computer. Control device 100 may include multiple computers.

As shown in this figure, the control device 100 is a computer that includes hardware such as a processor 11, a memory 12, an auxiliary storage device 13, an input/output IF (Interface) 14, and a communication device 15. These pieces of hardware are appropriately connected via signal lines 19.

The processor 11 is an IC (Integrated Circuit) that performs arithmetic processing, and controls hardware included in the computer. The processor 11 is, for example, a CPU (Central Processing Unit), a DSP (Digital Signal Processor), or a GPU (Graphics Processing Unit).
The control device 100 may include a plurality of processors that replace the processor 11. A plurality of processors share the role of the processor 11.

The memory 12 is typically a volatile storage device, and a specific example is a RAM (Random Access Memory). Memory 12 is also called main storage or main memory. The data stored in the memory 12 is stored in the auxiliary storage device 13 as needed.

The auxiliary storage device 13 is typically a nonvolatile storage device, and specific examples include a ROM (Read Only Memory), an HDD (Hard Disk Drive), or a flash memory. Data stored in the auxiliary storage device 13 is loaded into the memory 12 as needed.
The memory 12 and the auxiliary storage device 13 may be configured integrally.

The input/output IF 14 is a port to which an input device and an output device are connected. The input/output IF 14 is, for example, a USB (Universal Serial Bus) terminal. Specific examples of the input device include a keyboard and a mouse. A specific example of the output device is a display.

The communication device 15 is a receiver and a transmitter. The communication device 15 is, for example, a communication chip or a NIC (Network Interface Card).

Each part of the control device 100 may use the input/output IF 14 and the communication device 15 as appropriate when communicating with other devices.

The auxiliary storage device 13 stores a control program. The control program is a program that causes a computer to realize the functions of each part of the control device 100. The control program is loaded into memory 12 and executed by processor 11. The functions of each part included in the control device 100 are realized by software.

Data used when executing the control program, data obtained by executing the control program, etc. are appropriately stored in the storage device. Each part of the control device 100 uses a storage device as appropriate. The storage device includes, as a specific example, at least one of the memory 12, the auxiliary storage device 13, a register within the processor 11, and a cache memory within the processor 11. Note that data and information may have the same meaning. The storage device may be independent of the computer. The functions of the storage unit 190 are realized by a storage device.
The functions of the memory 12 and the auxiliary storage device 13 may be realized by other storage devices.

The control program may be recorded on a computer-readable nonvolatile recording medium. Specific examples of the nonvolatile recording medium include an optical disk or a flash memory. The control program may be provided as a program product.

***Operation explanation***
The operating procedure of the control device 100 corresponds to a control method. Further, a program that realizes the operation of the control device 100 corresponds to a control program.

FIG. 4 is a flowchart showing an example of the operation of the control device 100. The operation of the control device 100 will be explained with reference to FIG.

(Step S101)
The usage permission determination unit 110 receives the usage request data 291, refers to the usage registrant data 193, and determines whether the user corresponding to the received usage request data 291 can use the elevator 300 corresponding to the usage request data 291. Determine whether or not it is possible.

(Step S102)
The control method determining unit 120 refers to the usage history information 194 indicating the usage history of the user corresponding to the usage request data 291.

(Step S103)
The control method determining unit 120 determines the control method for the elevator 300 based on the referenced usage history information 194.

(Step S104)
The operation instruction issuing unit 130 generates operation instruction information 131 corresponding to the usage request data 291 according to the control method determined by the control method determining unit 120, and sends the generated operation instruction information 131 to the elevator 300 corresponding to the usage request data 291. Send.

(Step S105)
The usage result determination unit 140 determines the user's behavior based on the operation data 391 and the behavior data 231, and determines whether the user uses the elevator 300 according to the usage request data 291 based on the determined behavior and the usage request data 291. Determine whether or not.

(Step S106)
The data management storage unit 150 generates usage record information 194 based on the determination result of the usage result determination unit 140 and stores the generated usage record information 194 in the storage unit 190.

FIG. 5 is a diagram illustrating the operation data 391 and the behavior data 231. Here, it is assumed that the sensor 230 is an acceleration sensor.
(a) to (d) of FIG. 5 are graphs showing images of acceleration data acquired by the acceleration sensor in each situation. In each graph, the vertical axis indicates acceleration in the vertical direction, and the horizontal axis indicates time. Here, the acceleration data corresponds to the behavior data 231, and corresponds to data indicating the movement of the user.
(a) of FIG. 5 shows an image of acceleration data in a situation where the elevator 300 has started ascending.
(b) of FIG. 5 shows an image of acceleration data in a situation where the elevator 300 has started the stop process.
FIG. 5C shows an image of acceleration data in a situation where the user is walking.
FIG. 5(d) shows an image of acceleration data in a situation where the user is stationary.
FIG. 5(e) shows a specific example of the operation data 391.
FIG. 5(f) shows a specific example of the behavior data 231. In FIG. 5(f), the "acceleration data" column describes the situation corresponding to the acquired acceleration data. The time slot in which the data shown in FIG. 5(f) was acquired corresponds to the time slot in which the data shown in FIG. 5(e) was acquired.

FIG. 6 is a flowchart illustrating an example of the operation of the usage result determination unit 140 when the behavior data 231 is data corresponding to an acceleration sensor. The operation of the usage result determination unit 140 will be described with reference to FIG. 6. It is assumed that the user calls the elevator 300 using the application 220, and the usage result determination unit 140 determines the user's behavior regarding the call.

(Step S121)
The usage result determination unit 140 refers to the operation data 391 corresponding to the call of the elevator 300.

(Step S122)
The usage result determination unit 140 checks the arrival time, which is the time when the basket arrived at the floor, and the departure time, which is the time when the basket left the floor. Here, the time that the usage result determination unit 140 confirms is the time indicated by the operation data 391 referred to in step S121.

(Step S123)
The usage result determination unit 140 refers to the acceleration data acquired by the user's communication device 200.

(Step S124)
The usage result determination unit 140 checks the pattern of acceleration data at the time checked in step S122.

(Step S125)
If the pattern of acceleration data at the departure time confirmed in step S124 matches the pattern of acceleration data at the time of acceleration, the usage result determination unit 140 proceeds to step S126. Here, the time of acceleration is the time of leaving the bed, and the car starts rising or falling at the start of acceleration. Moreover, (a) of FIG. 5 is a specific example of the pattern of acceleration data during acceleration. In other cases, the usage result determination unit 140 proceeds to step S132.

(Step S126)
If the match in step S125 is the first match after the user calls the elevator 300, the usage result determination unit 140 proceeds to step S127. In this case, the acceleration data referenced in step S123 is considered to be data acquired immediately after the user got into the car. In other cases, the usage result determination unit 140 proceeds to step S128.

(Step S127)
The usage result determination unit 140 determines that the user has boarded the vehicle from the floor in step S122.

(Step S128)
If the pattern of acceleration data at the arrival time confirmed in step S124 matches the pattern of acceleration data at the time of deceleration, the usage result determination unit 140 proceeds to step S129. Here, the time of deceleration is the time of landing on the floor, and the car starts stopping processing at the start of deceleration. In other cases, the usage result determination unit 140 proceeds to step S133.

(Step S129)
If the match in step S128 is the first match after the user calls the elevator 300, the usage result determination unit 140 proceeds to step S130. In other cases, the usage result determination unit 140 proceeds to step S131.

(Step S130)
The usage result determination unit 140 determines that the user boarded the car from the floor where the car stopped one floor before the floor in step S122.

(Step S131)
The usage result determination unit 140 determines that the user is riding on the floor in step S122.

(Step S132)
The usage result determination unit 140 determines that the user has alighted from the floor at step S122.

(Step S133)
The usage result determination unit 140 determines that the user alighted at the floor where the car stopped one floor before the floor in step S122.

FIG. 7 is a diagram illustrating the operation data 391 and the behavior data 231. Here, it is assumed that the Beacon is installed inside the basket.
(a) of FIG. 7 shows a case where the user is in the basket. In FIG. 7A, since the communication device 200 exists within the range of the radio waves of the Beacon, the intensity of the radio waves received by the communication device 200 from the Beacon is strong. Therefore, when the strength of the radio waves received by the communication device 200 from the Beacon is strong, the usage result determination unit 140 determines that the user is in the basket.
(b) of FIG. 7 shows a case where the user is outside the basket. In FIG. 7B, the strength of the radio waves received by the communication device 200 from the Beacon is weak or zero because the communication device 200 is outside the range of the radio waves of the Beacon. Therefore, if the strength of the radio waves received by the communication device 200 from the Beacon is not strong, the usage result determination unit 140 determines that the user is outside the car.
FIG. 7(c) is a specific example of the operation data 391. Here, the door is a car door of the elevator 300.
FIG. 7(d) is a specific example of the behavior data 231. In (d) of FIG. 7, when a radio wave is received from a Beacon, the Beacon identifier corresponding to the received radio wave is written, and when no radio wave is received from the Beacon, "None" is written. Note that the time slot in which the data shown in FIG. 7(d) was acquired corresponds to the time slot in which the data shown in FIG. 7(c) was acquired.

FIG. 8 is a flowchart illustrating an example of the operation of the usage result determination unit 140 when the behavior data 231 is Beacon data. The operation of the usage result determination unit 140 will be described with reference to FIG. 8. It is assumed that the user calls the elevator 300 using the application 220, and the usage result determination unit 140 determines the user's behavior regarding the call.
As a specific example, the Beacon data includes information indicating an identifier of a Beacon and information indicating the strength of radio waves received from the Beacon. Beacon data corresponds to behavior data 231 and corresponds to data indicating the user's position.

(Step S141)
This step is similar to step S121.

(Step S142)
This step is similar to step S122.

(Step S143)
The usage result determination unit 140 refers to the Beacon data acquired by the user's communication device 200 from the arrival time to the departure time confirmed in step S142.

(Step S144)
If the strength of the radio waves received from the Beacon from the arrival time to the departure time confirmed in step S142 is greater than or equal to the threshold, the usage result determination unit 140 proceeds to step S145. In other cases, the usage result determination unit 140 proceeds to step S148.

(Step S145)
If it is determined in step S144 for the first time after the elevator 300 is called that the strength of the radio wave is equal to or higher than the threshold value, the usage result determination unit 140 proceeds to step S146. In other cases, the usage result determination unit 140 proceeds to step S147.

(Step S146)
The usage result determination unit 140 determines that the user has boarded the vehicle from the floor in step S142.

(Step S147)
The usage result determination unit 140 determines that the user is riding on the floor in step S142.

(Step S148)
The usage result determination unit 140 determines that the user alighted at the floor where the car stopped one floor before the floor in step S142.

Note that when the sensor 230 is an atmospheric pressure sensor and the behavior data 231 is atmospheric pressure data, the usage result determination unit 140 determines whether the user It can be determined whether the person actually used the elevator 300 or not.

***Explanation of effects of Embodiment 1***
Conventionally, calling an elevator using a smartphone has been proposed, but the problem was how to determine whether the elevator was actually used as requested.
According to the present embodiment, by utilizing the behavior data 231 and the operation data 391 acquired by the application 220, the usage history of the elevator 300 by each user can be determined with relatively high accuracy. At this time, the configuration of the control system 90 allows the control device 100 to transmit the necessary data using only the existing WAN (Wide Area Network) line used to call the elevator 300 and practical communication means such as elevator control communication. The configuration may be such that the information is acquired.
Further, according to the present embodiment, the determination results of usage records are accumulated, and when a user uses the elevator 300, control can be performed according to the accumulated determination results. At this time, the elevator 300 may be controlled so that usage manners of each user are improved. Therefore, this embodiment can be utilized to improve manners for using the elevator 300. In other words, according to the present embodiment, it is possible to reduce the number of times that a user calls the elevator 300 but does not get on it, or that the user intends to get on the elevator 300 but is unable to do so because he or she cannot get on the elevator in time.

***Other configurations***
<Modification 1>
FIG. 9 shows an example of the hardware configuration of the control device 100 according to this modification.
The control device 100 includes a processing circuit 18 instead of the processor 11, the processor 11 and the memory 12, the processor 11 and the auxiliary storage device 13, or the processor 11, the memory 12, and the auxiliary storage device 13.
The processing circuit 18 is hardware that implements at least a portion of each section included in the control device 100.
Processing circuit 18 may be dedicated hardware or may be a processor that executes a program stored in memory 12.

When the processing circuit 18 is dedicated hardware, the processing circuit 18 may be, for example, a single circuit, a composite circuit, a programmed processor, a parallel programmed processor, an ASIC (Application Specific Integrated Circuit), or an FPGA (Field Programmable Gate Array) or a combination thereof.
The control device 100 may include a plurality of processing circuits that replace the processing circuit 18. The plurality of processing circuits share the role of the processing circuit 18.

In the control device 100, some functions may be realized by dedicated hardware, and the remaining functions may be realized by software or firmware.

The processing circuit 18 is implemented, for example, by hardware, software, firmware, or a combination thereof.
The processor 11, memory 12, auxiliary storage device 13, and processing circuit 18 are collectively referred to as a "processing circuitry." That is, the functions of each functional component of the control device 100 are realized by processing circuitry.
Control device 100 according to other embodiments may also have the same configuration as this modification.

Embodiment 2.
Hereinafter, differences from the embodiments described above will be mainly described with reference to the drawings.

***Explanation of configuration***
FIG. 10 shows a configuration example of a control device 100 according to this embodiment. The control device 100 further includes a usage manner determination section 160, as shown in FIG.

The usage manner determination unit 160 determines the evaluation of the user based on the result of determining whether the user has used the target facility in response to a usage request issued by the user. The evaluation for the user may be determined based on whether or not the user uses the communication device 200 to issue a usage request to the target equipment and then uses the equipment in accordance with the usage request issued by the user. .
As a specific example, the usage manner determination unit 160 determines the usage manners of each user based on the usage history of each user determined by the usage result determination unit 140, and awards manner points to each user based on the determined result. Calculate. Manners points correspond to evaluations for each user.
The usage manner determination unit 160 determines whether the user has used the target equipment in response to a usage request issued by the user, or if it is determined that the user has used the target equipment in response to a usage request issued by the user. The evaluation for the user may be different depending on the case where it is determined that there is no such information. As a specific example, the usage manner determination unit 160 determines that the usage manners of the user are good when the user uses the elevator 300 according to the executed call. Further, the usage manner determination unit 160 determines that the user's usage manners are normal when the user gets on the train as per the executed call, but gets off at a floor different from the exiting floor indicated by the executed call. It is determined that there is. Further, the usage manner determination unit 160 determines that the usage manner of the user is bad if the user uses an elevator 300 different from the elevator 300 corresponding to the executed call, or if the user does not use the elevator 300. It is determined that
The usage manner determination unit 160 may calculate manner points using a determination table.

FIG. 11 shows a specific example of the manner point determination table. In FIG. 11, specific examples of situations in which the usage manner determination unit 160 adds or subtracts to each user's manner points and specific examples of the magnitude of the value to be added or subtracted in each situation are shown. There is. It is assumed that the basket corresponding to the usage request data 291 is allocated to the user corresponding to the usage request data 291.

The control method determining unit 120 according to the present embodiment determines whether the user can use the target equipment using the communication device 200, depending on the user's evaluation. As a specific example, the control method determining unit 120 determines whether each user can remotely call the elevator 300 according to manner points corresponding to each user. A remote call is a call using communication device 200.
As a specific example, when the manner point of the user is equal to or greater than the threshold value, the control method determining unit 120 determines that the user is able to make a remote call. Further, when the manner point of the user is less than or equal to the threshold value, the control method determining unit 120 determines that the user is unable to make a remote call.
Further, the control method determining unit 120 may switch the operation mode of the target equipment according to the user's evaluation. As a specific example, the control method determining unit 120 may switch the operation mode of the elevator 300 according to the manner points of the user. As a specific example, the control method determining unit 120 executes special driving when the user's manner points are equal to or higher than a threshold value, and executes normal driving in other cases. Special driving is driving that is more convenient for the user, and a specific example is driving that does not stop at intermediate floors.

When the control method determining unit 120 determines that the remote call cannot be made, the usage manner determining unit 160 adds or adds manner points to the manner points based on the usage history of the user who is unable to make the remote call. Subtraction may also be performed. At this time, the usage manner determination unit 160 determines, for example, if the user uses the elevator 300 in accordance with the remote call made by the user, or if the user uses the stairs instead of the elevator 300 to move. In this case, a certain amount of manner points will be given to the user.
Note that the application 220 according to the present embodiment may stop the calling function depending on the manner points of the user.

***Operation explanation***
FIG. 12 is a flowchart illustrating an example of the operation of the usage manner determination unit 160 and the data management storage unit 150. The operations of the usage manner determination section 160 and the data management storage section 150 will be explained using FIG. 12. Note that, as a specific example, the usage manner determination unit 160 executes the operation shown in FIG. 12 upon detecting that the user has gotten off the elevator 300.

(Step S201)
The usage manner determination unit 160 checks the usage results determined by the usage result determination unit 140.

(Step S202)
The usage manner determination unit 160 checks the usage request corresponding to the usage record checked in step S201. The usage request is data indicated by the usage request data 291 corresponding to the usage history.

(Step S203)
The usage manner determination unit 160 calculates the manner points of the user corresponding to the usage history confirmed in step S201 according to the determination table. At this time, the usage manner determination unit 160 uses the usage record confirmed in step S201 and the usage request confirmed in step S202.

(Step S204)
The data management accumulation unit 150 generates usage performance information 194 including manner points calculated by the usage manner determination unit 160 as usage performance information 194 corresponding to the user corresponding to the usage history confirmed in step S201, and Achievement information 194 is accumulated in storage section 190.

***Explanation of effects of Embodiment 2***
As described above, according to the present embodiment, usage manners can be objectively and uniquely determined by introducing manner points.
Furthermore, according to the present embodiment, by restricting the use of the remote call function according to manner points, it is possible to motivate the user to improve usage manners.

Embodiment 3.
Hereinafter, differences from the embodiments described above will be mainly described with reference to the drawings.

***Explanation of configuration***
FIG. 13 shows a configuration example of control device 100 according to this embodiment. As shown in FIG. 13, it further includes an operating state monitoring section 170 and an application control instruction section 180.

The operating state monitoring unit 170 monitors the operating state of the control system 90.

The application control instruction unit 180 instructs the communication device 200 to start acquiring the behavior data 231 when the user issues a usage request to the target equipment using the communication device 200, and When it is estimated that the usage corresponding to the usage request issued by the communication device 200 has ended, the communication device 200 is instructed to end the acquisition of the behavior data 231. Specifically, the application control instruction unit 180 issues an instruction to acquire the behavior data 231 and an instruction to end the acquisition of the behavior data 231 to the application 220 based on the monitoring results of the operating state monitoring unit 170. will be issued.

The application 220 according to the present embodiment acquires behavior data 231 after the user executes the call until the ride in response to the call ends.

***Operation explanation***
FIG. 14 is a flowchart illustrating an example of the operation of the application 220. The operation of the application 220 will be explained using FIG. 14. Note that the application 220 executes the process shown in FIG. 14 when the user executes a call using the communication device 200 or receives an instruction to acquire the behavior data 231 from the application control instruction unit 180. Start.

(Step S301)
The application 220 transmits behavior data 231 to the control device 100.

(Step S302)
If an instruction to stop transmitting the behavior data 231 is received from the application control instruction unit 180, the application 220 proceeds to step S303. Otherwise, the application 220 proceeds to step S301.

(Step S303)
The application 220 stops acquiring the behavior data 231 and stops transmitting the behavior data 231.

FIG. 15 is a flowchart illustrating an example of the operation of the application control instruction section 180. The operation of the application control instruction section 180 will be explained using FIG. 15. Note that the application control instruction unit 180 starts executing the process shown in FIG. 15 when the operating state monitoring unit 170 detects the usage request data 291.

(Step S321)
If it is detected that the user has gotten out of the car, the application control instruction unit 180 proceeds to step S322. In other cases, the application control instruction unit 180 executes the process of this step again.

(Step S322)
The application control instruction unit 180 transmits data indicating an instruction to stop transmission of the behavior data 231 to the communication device 200.

***Explanation of effects of Embodiment 3***
It is wasteful to constantly transmit the behavior data 231 from the application 220 in terms of power consumption and communication data amount. Therefore, it is desirable that the application 220 transmits the behavior data 231 only at necessary timings, but the challenge is to design the respective timings for starting and stopping transmission.
According to this embodiment, the application control instruction unit 180 instructs the application 220 to start transmission and stop transmission based on the monitoring results of the operating state monitoring unit 170. Therefore, according to this embodiment, the power consumption and communication data amount of communication device 200 can be reduced.

Embodiment 4.
Hereinafter, differences from the embodiments described above will be mainly described with reference to the drawings.

***Explanation of configuration***
FIG. 16 shows a configuration example of control device 100 according to this embodiment.
The operating state monitoring unit 170 according to the present embodiment sends a message to the operation instruction issuing unit 130 if it is determined that the behavior data 231 has not been appropriately received from the application 220 when a call using the application 220 is executed. issue instructions.

In the present embodiment, the evaluation for the user is based on the assumption that after the user issues a usage request to the target equipment using the communication device 200, the usage corresponding to the usage request issued by the user has ended. It may be determined depending on whether or not the communication of the communication device 200 is interrupted before the communication is interrupted. As a specific example, when it is determined that the behavior data 231 has not been appropriately received from the application 220, the usage manner determination unit 160 according to the present embodiment changes the manner points of the user corresponding to the application 220. . In this case, the usage manner determination unit 160 may subtract the manner points of the user corresponding to the application 220 in order to urge the user to appropriately transmit the behavior data 231 from the application 220.

***Operation explanation***
FIG. 17 is a flowchart showing an example of the operation of the operating state monitoring section 170 and the application control instruction section 180. The operations of the operating state monitoring section 170 and the application control instruction section 180 will be explained using FIG. 17. Note that the process shown in FIG. 17 is started when the control device 100 receives the usage request data 291.

(Step S401)
If the control device 100 regularly receives the behavior data 231 from the application 220, the operating state monitoring unit 170 proceeds to step S402. In other cases, the operating state monitoring unit 170 proceeds to step S404.

(Step S402)
If it is detected that the user has gotten out of the car, the operating state monitoring unit 170 proceeds to step S403. In other cases, the operating state monitoring unit 170 proceeds to step S401.

(Step S403)
This step is similar to step S322.

(Step S404)
The operating state monitoring unit 170 instructs the operation instruction issuing unit 130 to transmit data indicating an instruction to cancel the operation corresponding to the usage request data 291 to the car assigned according to the usage request data 291.

(Step S405)
The application control instruction unit 180 transmits to the application 220 a notification indicating that the service corresponding to the usage request data 291 has been cancelled.

***Explanation of effects of Embodiment 4***
Behavior data 231 transmitted from the application 220 is essential data for the control device 100 to estimate the usage history of each user. Therefore, the challenge is to motivate users so that they do not intentionally stop sending the behavioral data 231, or so that the sending of the behavioral data 231 does not stop unintentionally.
According to the present embodiment, if behavior data 231 has not been transmitted from application 220, the usage request for elevator 300 is canceled and the application 220 is notified that the usage request has been canceled. Also, in this case, the user's manner points are changed. Therefore, according to the present embodiment, it is possible to prompt the user not to stop transmitting the behavior data 231. Furthermore, according to the present embodiment, the possibility that behavior data 231 can be acquired from application 220 increases.

***Other configurations***
<Modification 2>
The target equipment of the control device 100 is not limited to the elevator 300, but may be any other equipment as long as it is capable of detecting the usage status of the equipment by the user. Another example of the equipment is a door 500.

FIG. 18 shows a configuration example of a control system 90 according to this modification. The control system 90 includes a door 500 instead of the elevator 300.
In the control system 90, the user uses the application 220 to issue an unlock request to the door 500, passes through the unlocked door 500, and locks the door 500 through which the user has passed. Furthermore, from the time the unlock request is issued until the door 500 is locked, the application 220 transmits behavior data 231 to the control device 100, and the control device 100 uses the received behavior data 231 to determine the state of the user. to monitor. Further, the control device 100 detects the opening/closing performance of the door 500. Specific examples of the evaluation of the user include whether the user has properly locked the door, whether the user has passed through the door 500 at the time specified by the user, or whether the user has brought an outsider with him or not. Depends on whether or not there is.

Door 500 includes a communication section 510 and a control section 520. Door 500 is installed in a nuclear power plant as a specific example.
The communication unit 510 has a function of communicating with other devices and the like.
Control unit 520 controls door 500.

The storage unit 190 stores door information 195 instead of elevator information 191 and facility information 196 instead of tenant information 192.
Door information 195 is information regarding door 500.
Facility information 196 is information regarding the facility where door 500 is installed.

A Beacon 410 is installed on the entrance side of the door 500, and a Beacon 420 is installed on the exit side of the door 500. The entrance side and exit side of the door 500 may be determined as appropriate.

FIG. 19 shows a configuration example of a control device 100 according to this modification.
If the state of the user indicated by the behavioral data 231 transmitted while the user is passing through the door 500 is different from the state observed when the user normally passes through the door 500, the control device 100 determines that the user is passing through the door 500 abnormally. It is determined that the Here, passing through the door 500 corresponds to using the equipment. The control device 100 may accumulate the determined results, or may notify the facility administrator based on the determined results. Thereby, the control device 100 can detect bad manners, malicious use, illegal use, and the like.
Note that the configuration of the control device 100 may be the configuration of the control device 100 according to any of the embodiments described above. Here, the configuration of the control device 100 will be described assuming that it is basically the configuration of the control device 100 according to the fourth embodiment. Each part of the control device 100 appropriately executes processes in which the elevator 300 is replaced with the door 500, and the process related to the elevator 300 is replaced with the process related to the door 500.
The operation instruction issuing unit 130 according to this modification generates operation instruction information 131 with reference to the behavior data 231.

FIG. 20 is a flowchart showing an example of the operation of the control device 100. The operation of the control device 100 will be explained using FIG. 20.

(Step S421)
The process in this step is the process in which the elevator 300 in step S101 is replaced with the door 500.

(Step S422)
This step is similar to step S102.

(Step S423)
The control method determining unit 120 determines whether to open the door 500 based on the referenced usage record information 194.

(Step S424)
When the control method determining unit 120 determines to open the door 500, the operation instruction issuing unit 130 generates operation instruction information 131 corresponding to the usage request data 291, and converts the generated operation instruction information 131 into the usage request data 291. It is transmitted to the corresponding door 500.

(Step S425)
The usage result determination unit 140 determines the user's behavior based on the operation data 391 and the behavior data 231, and determines whether the user uses the door 500 according to the usage request data 291 based on the determined behavior and the usage request data 291. Determine whether or not. Here, the operation data 391 is data indicating the open/closed state of the door 500.

(Step S426)
This step is similar to step S106.

FIG. 21 is a flowchart illustrating an example of the operation of the control device 100 when the communication device 200 utilizes radio waves received from a Beacon. The operation of the control device 100 will be explained using FIG. 21.

(Step S441)
The operation instruction issuing unit 130 refers to information indicating the strength of radio waves received by the communication device 200 from each of the Beacon 410 and the Beacon 420.

(Step S442)
If the received radio wave intensity corresponding to Beacon 410 is equal to or greater than the threshold value, control device 100 proceeds to step S443. In other cases, the control device 100 proceeds to step S448.

(Step S443)
The operation instruction issuing unit 130 transmits data indicating an instruction to open the door 500 to the door 500.

(Step S444)
If the received radio wave intensity corresponding to Beacon 420 is equal to or greater than the threshold value, control device 100 proceeds to step S445. In other cases, the control device 100 proceeds to step S447.

(Step S445)
The operation instruction issuing unit 130 transmits data indicating an instruction to lock the door 500 to the door 500.

(Step S446)
The usage result determination unit 140 determines that the user who uses the communication device 200 has used the door 500 appropriately.
The data management storage unit 150 stores usage record information 194 indicating the results determined by the usage result determination unit 140 in the storage unit 190.

(Step S447)
If the door passage waiting time has not elapsed, the control device 100 proceeds to step S444. The door passage waiting time is a time set for the user to pass through the door 500 appropriately. The door passage waiting time is, as a specific example, a time set based on the maximum time considered necessary for a user to pass through the door 500. In other cases, the control device 100 proceeds to step S448.

(Step S448)
The usage result determination unit 140 determines that the user who uses the communication device 200 did not use the door 500 appropriately.
The data management storage unit 150 stores usage record information 194 indicating the results determined by the usage result determination unit 140 in the storage unit 190.

FIG. 22 is a flowchart illustrating an example of the operation of the operating state monitoring section 170 and the application control instruction section 180. The operations of the operating state monitoring section 170 and the application control instruction section 180 will be explained using FIG. 22. The flowchart shown in FIG. 22 is similar to the flowchart shown in FIG. 17.

(Step S461)
This step is similar to step S401.

(Step S462)
If it is detected that the user has completed passing through the door 500, the operating state monitoring unit 170 proceeds to step S463. In other cases, the operating state monitoring unit 170 proceeds to step S461.

(Step S463)
This step is similar to step S403.

(Step S464)
The operating state monitoring unit 170 instructs the operation instruction issuing unit 130 to transmit data indicating a locking instruction for the door 500 corresponding to the use request data 291 to the door 500.

(Step S465)
The application control instruction unit 180 transmits to the application 220 a notification indicating that the door 500 corresponding to the use request data 291 is locked.
The operating state monitoring unit 170 notifies the facility manager that the door 500 corresponding to the usage request data 291 has been locked.

***Other embodiments***
It is possible to freely combine the embodiments described above, to modify any component of each embodiment, or to omit any component in each embodiment.
Further, the embodiments are not limited to those shown in Embodiments 1 to 4, and various changes can be made as necessary. The procedures described using flowcharts and the like may be changed as appropriate.

11 Processor, 12 Memory, 13 Auxiliary storage device, 14 Input/output IF, 15 Communication device, 18 Processing circuit, 19 Signal line, 90 Control system, 91 Network, 100 Control device, 101 Communication unit, 110 Usage permission determination unit, 120 Control method determination unit, 130 Operation instruction issuing unit, 131 Operation instruction information, 140 Usage result determination unit, 150 Data management storage unit, 160 Usage manner determination unit, 170 Operating state monitoring unit, 180 Application control instruction unit, 190 Storage unit, 191 Elevator information, 192 Tenant information, 193 Registered user data, 194 Usage record information, 195 Door information, 196 Facility information, 200 Communication device, 210 Communication department, 220 Application, 221 Floor input section, 230 Sensor, 231 Behavior data , 240 Beacon detection unit, 291 usage request data, 300 elevator, 310 communication unit, 320 control unit, 391 operation data, 400, 410, 420 Beacon, 500 door, 510 communication unit, 520 control unit.

Claims

When a user issues a usage request to a target facility using a communication device, behavioral data, which is data acquired by the communication device and is data indicating the user's behavior, and behavior data related to the usage request. A control device comprising a usage result determination unit that determines whether or not the user has used the target equipment in response to a usage request issued by the user, based on the operation record of the corresponding target equipment.
The control device according to claim 1, wherein the target equipment is an elevator.
3. The control device according to claim 1, wherein the behavior data includes at least one of data indicating the user's location and data indicating the user's movement.
The control device further includes:
In the case where the user issues a usage request to the target equipment using the communication device, whether or not the user used the target equipment in response to a usage request issued by the user in the past. The control device according to any one of claims 1 to 3, further comprising a control method determining unit that determines control of the target equipment based on a result of determining.
The control device further includes:
5. The apparatus according to claim 4, further comprising a usage manner determining unit that determines an evaluation of the user based on a result of determining whether or not the user has used the target facility in response to a usage request issued by the user. control device.
The usage etiquette determination unit is
A case in which it is determined that the user has used the target equipment in response to a usage request issued by the user, and a case in which the user does not use the target equipment in response to a usage request issued by the user. 6. The control device according to claim 5, wherein the evaluation for the user is made different depending on the case where it is determined that the user is not.
The control device according to claim 5 or 6, wherein the control method determining unit determines whether or not the user can use the target equipment using the communication device, depending on the evaluation of the user. .
The control device according to any one of claims 5 to 7, wherein the control method determining unit switches the operation mode of the target equipment according to the evaluation of the user.
The evaluation of the user is based on whether or not the user uses the communication device to issue a usage request to the target equipment and then uses the equipment in accordance with the usage request issued by the user. The control device according to any one of claims 5 to 8.
The evaluation for the user is performed after the user issues a usage request to the target equipment using the communication device and before the usage corresponding to the usage request issued by the user is presumed to have ended. The control device according to any one of claims 5 to 9, wherein the control device is determined depending on whether or not communication of the communication device is interrupted.
The control device further includes:
When the user issues a usage request to the target equipment using the communication device, the communication device is instructed to start acquiring the behavior data, and the usage issued by the user is 11. The communication device according to claim 1, further comprising an application control instruction section that instructs the communication device to end acquisition of the behavior data when usage corresponding to the request is estimated to have ended. Control device.
A control device according to any one of claims 1 to 11,
A communication device according to any one of claims 1 to 11,
A control system comprising the target equipment according to any one of claims 1 to 11.
When a user issues a usage request to the target equipment using a communication device,
Issued by the user based on behavior data, which is data acquired by the communication device and indicating the user's behavior, and the operation record of the target equipment corresponding to the usage request. A control method for determining whether or not the user has used the target equipment in response to a usage request made by the user.