WO2023124241A1 - Procédé de test de service, serveur, dispositif terminal et support de stockage - Google Patents

Procédé de test de service, serveur, dispositif terminal et support de stockage Download PDF

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Publication number
WO2023124241A1
WO2023124241A1 PCT/CN2022/118772 CN2022118772W WO2023124241A1 WO 2023124241 A1 WO2023124241 A1 WO 2023124241A1 CN 2022118772 W CN2022118772 W CN 2022118772W WO 2023124241 A1 WO2023124241 A1 WO 2023124241A1
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WIPO (PCT)
Prior art keywords
terminal device
digital
employee
rpa
digital employee
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PCT/CN2022/118772
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English (en)
Chinese (zh)
Inventor
张学良
郑军
陈清晖
乔江
施清启
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中兴通讯股份有限公司
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Publication of WO2023124241A1 publication Critical patent/WO2023124241A1/fr

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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W24/00—Supervisory, monitoring or testing arrangements
    • H04W24/08—Testing, supervising or monitoring using real traffic
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F18/00—Pattern recognition
    • G06F18/20—Analysing
    • G06F18/22—Matching criteria, e.g. proximity measures
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06315—Needs-based resource requirements planning or analysis
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/103—Workflow collaboration or project management

Definitions

  • the present application relates to the technical field of communication, and in particular to a service testing method, a server, a terminal device and a storage medium.
  • 5G New Radio 5G New Radio
  • the current mainstream method is the service test based on the real terminal.
  • the service test based on the real terminal needs to install test software on a specific terminal for service test.
  • the number of terminals tested is limited, the test scenarios are limited, and the test coverage is insufficient. Failures in real business scenarios cannot be found in time, which induces final customer complaints.
  • the test system of the real terminal requires professional technicians to maintain the test terminal and software, which requires high testing skills and high testing costs.
  • Embodiments of the present application provide a service testing method, a server, a terminal device, and a storage medium.
  • an embodiment of the present application provides a business testing method, which is applied to a server, and the testing method includes: acquiring business testing requirements and calling authorization information of each digital employee; determining A target digital employee that matches the business test requirement; obtain the RPA package corresponding to the business test requirement, and send the RPA package to the terminal device corresponding to the target digital employee to instruct the terminal device to execute the The above RPA package.
  • the embodiment of the present application provides a business testing method, which is applied to a terminal device.
  • the testing method includes: receiving the RPA package sent by the server and corresponding to the business testing requirement;
  • the RPA package is used to obtain business test results, and the target digital employee is determined according to the call authorization information of each digital employee, and matches the business test requirements; the business test result is sent to the server.
  • the embodiment of the present application further provides a server, the server includes a processor, a memory, a computer program stored on the memory and executable by the processor, and a computer program for implementing the processor and the A data bus connecting and communicating between the memories, wherein when the computer program is executed by the processor, it realizes the steps of any one of the service testing methods for servers provided in the specification of this application.
  • the embodiment of the present application further provides a terminal device, the terminal device includes a processor, a memory, a computer program stored on the memory and executable by the processor, and a computer program for implementing the processor.
  • the embodiment of the present application also provides a storage medium for computer-readable storage, the storage medium stores one or more programs, and the one or more programs can be executed by one or more processors , so as to implement the steps of any one of the service testing methods for servers provided in the specification of this application, and/or the steps of any one of the service testing methods for terminal equipment provided in the specification of this application .
  • FIG. 1 is a schematic flow diagram of a service testing method provided in an embodiment of the present application
  • FIG. 2 is a schematic flow diagram of another service testing method provided in the embodiment of the present application.
  • FIG. 3 is an application scenario diagram of a service testing method provided in an embodiment of the present application.
  • FIG. 4 is a schematic structural block diagram of a server provided by an embodiment of the present application.
  • FIG. 5 is a schematic structural block diagram of a terminal device provided by an embodiment of the present application.
  • Simulation business test is a simulation tool that can simulate a large number of user tests, but it is not a real end-to-end business.
  • Current terminal-based real business testing requires installation of test software on specific terminals. The number of tested terminals is limited, the test scenarios are limited, and the test coverage is insufficient. Failures in real business scenarios cannot be found in time, which induces final customer complaints.
  • the test system of the real terminal requires professional technicians to maintain the test terminal and software, which requires high testing skills, and the cost of large-scale testing is high. In the process of network operation, operators often encounter customer complaints about network problems.
  • Embodiments of the present application provide a service testing method, a server, a terminal device, and a storage medium. Among them, the test method can be applied to the server, thereby improving the test efficiency and accuracy of service tests, and reducing network operation and maintenance risks and test costs.
  • FIG. 1 is a schematic flowchart of a service testing method provided in an embodiment of the present application.
  • the service testing method is used to improve the test efficiency and accuracy of the service test, reduce network operation and maintenance risks and test costs, and the service test method can be applied to servers.
  • the service testing method includes steps S101 to S103.
  • Step S101 acquiring business testing requirements and calling authorization information of each digital employee.
  • the business test requirements can be generally divided into two categories, the first type of business test requirements are operations such as upgrading and expanding the network elements in the mobile network, and the second type of business test requirements are troubleshooting network problems in network operations .
  • the business test requirements include but are not limited to the number of tests, test functions, geographical location, mobile phone model, mobile phone software version, installed APP and activity track.
  • the business test requirement is the first type of business test requirement, for example, it can be predetermined that the number of tests is 1000, the geographical location is XX region, the mobile phone model is YY model and ZZ model, and the mobile phone software version is 9.0 , the information is the business test requirements.
  • the business test requirement is the second type of business test requirement
  • information such as the customer's geographical location, mobile phone software version, mobile phone model, and activity track can be obtained through communication with the customer, and such information is the business test requirement.
  • each business test requirement may also include one or more types of information.
  • the digital employee is a business process automation work assistant, such as a digital employee represented by robotic process automation (RPA). It can capture and simulate our daily human-computer interaction behaviors such as keyboard and mouse operations, complete tasks such as recognition, triggering, communication, and text generation by simulating human-computer interaction behaviors, and automatically execute repetitive business processes.
  • the call authorization information may include but not limited to mobile phone model, test card, mobile phone software version, address book, geographic location, installed APP, SMS, MMS, wireless network mode, Bluetooth, WIFI, test data upload, activity track and other communications
  • the relevant capabilities can be regarded as the capability set of the terminal device corresponding to the digital employee, and the digital employee can obtain call authorization information on the corresponding terminal device at any time.
  • the portrait information of the digital employee is obtained, and the portrait information includes the status of the terminal device corresponding to the digital employee and the calling Authorization scope: for any one of the digital employees, according to the status of the terminal equipment and the scope of invocation authorization, control the digital employee to obtain invocation authorization information on the corresponding terminal equipment.
  • the invocation authorization information on the corresponding terminal equipment can be accurately obtained according to the state of the terminal equipment and the scope of invocation authorization, so as to prevent the digital employees from obtaining the invocation authorization information of abnormal terminal equipment status.
  • the portrait information includes the status of the terminal equipment corresponding to the digital employee and the calling authorization scope.
  • the state of the terminal device is the state of the terminal device, which may include the states of the terminal device being in normal use, the user number being changed, and the terminal device being powered off. Generally, it can be considered that the two states of changing the user number and shutting down the terminal equipment are abnormal terminal equipment states.
  • the scope of the call authorization can include but not limited to mobile phone model, test card, mobile phone software version, address book, geographic location, installed APP, SMS, MMS, wireless network mode, Bluetooth, WIFI, test data upload, activity track, etc. In the place where the call authorization information is obtained.
  • the invocation authorization scope is the scope in which the user authorizes the digital employee to obtain information on the terminal device; and the invocation authorization information is obtained by the digital employee in the corresponding terminal equipment according to the invocation authorization scope, but it may not necessarily be able to The invocation authorization information corresponding to each of the invocation authorization scopes is obtained.
  • the user authorizes the digital employee to obtain the geographic location of the terminal device, but in reality, the digital employee cannot actually obtain the location of the terminal device because the terminal device does not have the Global Positioning System (Global Positioning System, GPS) enabled. Geographical location, so the call authorization information does not have a geographical location at this time, but the scope of the call authorization includes the geographical location.
  • Global Positioning System Global Positioning System
  • online diagnosis can be performed on the portrait information of the digital employee periodically, so as to obtain the terminal device status and call authorization scope corresponding to the digital employee. Control the digital employee not to obtain call authorization information on the corresponding terminal device; if it is detected that the terminal device state is a normal terminal device state, then control the digital employee to obtain call authorization information on the corresponding terminal device according to the call authorization scope.
  • receiving a digital employee signing request sent by a terminal device generating a calling authorization request according to the digital employee signing request, and sending the calling authorization request to the terminal device; receiving the digital employee signing request sent by the terminal device An employee activation request, the digital employee activation request including the scope of invoking authorization.
  • the digital employee signing request may include a user number, and the user number may be a mobile phone number corresponding to the user.
  • the call authorization request may include authorizing digital employees to access privacy protection information, authorizing digital employees to call software and hardware capabilities, authorizing digital employees to interact with servers or clouds, authorizing digital employees to perform online diagnosis of terminal capabilities, etc.
  • the digital employee activation request includes the scope of invoking authorization and the authorization terms after the user signs and completes.
  • the user can use the mobile phone number to register through the digital test employee software on the terminal device.
  • the user triggers the signing of digital test employees, and the terminal device sends a digital employee signing request to the server.
  • the digital employee signing request carries the mobile phone number signed by the user.
  • the server may generate a calling authorization request according to the digital employee signing request, and send the calling authorization request to the terminal device.
  • the terminal device receives the call authorization request, the user can carefully read the authorization terms and sign the name and date through the interface of the terminal device.
  • the terminal device sends a digital employee activation request to the server.
  • the digital employee activation request includes the call authorization scope.
  • the user can sign the authorization terms corresponding to the APP or location information that can be called by the digital employee, so that the digital employee can call the authorized APP in a targeted manner instead of calling the unauthorized APP.
  • the user can sign the authorization clause corresponding to the location of the terminal device, but not to call apps such as WeChat.
  • Authorization terms are signed.
  • the server can determine the calling authorization scope of the terminal device according to whether the various authorization terms are signed. If the user does not sign the authorization terms, close the software of the digital employee, and the server sends a digital employee activation response message to the terminal device.
  • the digital employee activation response message carries a failure reason value, and presents the failure reason value and processing suggestions to the terminal The interface of the device, alerting the user to effective processing.
  • the terminal device after receiving the digital employee signing request sent by the terminal device, it is determined whether the user number is an assigned number, and the user number is verified; if the user number is an assigned number number and the user number is verified successfully, and a call authorization request is generated. In this way, the user to which the user number belongs can be verified to ensure that the real user activates the digital employee test function.
  • the association between the International Mobile Subscriber Identity (IMSI) number and the Mobile Station International Subscriber Directory Number (MSISDN) number can be realized, so that the identity of the user can be verified and ensured Real users activate the digital employee testing function.
  • the authentication of the user identity may be performed by SMS or email.
  • the portrait information of the digital employee is initialized to obtain target portrait information; according to the target portrait information, the digital employee is controlled to Obtain call authorization information on the terminal device.
  • the portrait information of the digital employee can be updated in real time according to the state of the terminal device and the scope of the call authorization, so that the digital employee can be controlled to accurately obtain the call authorization information.
  • the target portrait information is portrait information obtained after updating the state of the terminal device and the calling authorization scope. Since the status of terminal equipment and the scope of calling authorization may change at any time, online diagnosis can be made on the status of terminal equipment and the scope of calling authorization, and the portrait information of digital employees can be updated to obtain target portrait information.
  • the server After receiving the digital employee activation request sent by the terminal device, the server stores the authorization terms signed by the user and manual signature and other information, initializes the portrait information of the digital employee, and finally returns the successful activation message to the digital employee software on the terminal device .
  • the state of the terminal device When it is detected that the state of the terminal device changes, if the state of the terminal device changes, store the updated information such as the state of the terminal device, and update the portrait information of the digital employee to obtain the target portrait information; When a change occurs, the authorization terms signed by the user and manual signature information are stored, and the portrait information of the digital employee is updated to obtain the target portrait information.
  • Step S102 according to the call authorization information of each digital employee, determine a target digital employee matching the business test requirement.
  • the target digital employee is a digital employee who needs to perform business testing, and the number of the target digital employee may be one or more, which is not specifically limited here.
  • the digital employees are screened according to the business test requirements and the call authorization information to obtain the target digital employees.
  • the target digital employees matching the business testing requirements can be selected from multiple digital employees for business testing, thereby improving the reliability and accuracy of the business testing.
  • the business test requirements include multiple requirements such as the number of tests is 1000, the geographical location is XX region, the mobile phone model is YY model and ZZ model, and the mobile phone software version is 9.0, so it needs to be called from multiple digital employees
  • the authorization information digital employees whose calling authorization information contains the above-mentioned requirements are screened out, and these digital employees are set as target digital employees.
  • 1,000 static digital employees based on Huawei mobile phones can be selected, and 1,000 digital employees based on Huawei mobile phones with mobile speed can be selected.
  • 1,000 digital employees based on Huawei mobile phones with mobile speed can be selected.
  • Huawei, OPPO, VIVO and other mobile phone digital employees as the target digital employees.
  • troubleshooting network problems in network operations communicate with customers to obtain information such as the customer's geographical location, mobile phone software version, mobile phone model, and activity track, and select a mobile phone in the same location as the customer based on the customer's location information. or multiple digital employees as target digital employees.
  • an operator receives a complaint from a user, it quickly finds the problem point through the digital employee system, and immediately starts the digital employee service test, so that the problem can be quickly reproduced, providing an important tool for the final solution of the problem.
  • Step S103 Acquire the RPA package corresponding to the business test requirement, and send the RPA package to the terminal device corresponding to the target digital employee, so as to instruct the terminal device to execute the RPA package.
  • the RPA package can be designed according to the service test requirements, and the RPA package can include the service process package of the control plane and the service process package of the media plane.
  • Control plane processes include but are not limited to user registration and de-registration, user establishment of multiple bearers, user idle state processing process, switching of multiple network standards, and automation of business processes such as short messages and voice calls.
  • the media side business includes the automation of business processes such as video, text and sound of various APPs.
  • the business process package of the control plane and the business process package of the media plane can be designed respectively, so that the service test can be performed through the business process package of the control plane and the business process package of the media plane.
  • the RPA information is a new task message, which is used to notify the corresponding terminal device to execute the RPA package.
  • the execution strategy corresponding to the RPA package is determined according to the business test requirements, and the execution strategy is sent to the terminal device corresponding to the target digital employee.
  • the RPA package and the corresponding execution strategy may be determined according to the service test requirements, and the RPA package and the execution strategy are saved in the RPA information. In this way, the corresponding RPA package and the corresponding execution strategy can be designed according to the business test requirements, and sent to the terminal devices corresponding to the target digital employees for business testing.
  • the execution strategy includes a single execution strategy and a multiple execution strategy.
  • the RPA execution strategy is set to single execution.
  • it can be set to single or multiple execution strategies according to the difficulty of recurrence. Setting multiple execution strategies can ensure the reliability of business testing.
  • the business test requirement is a major operation such as upgrade, cutover, and capacity expansion
  • it can be automatically designed according to the business test requirement, and the corresponding RPA package and execution strategy are single execution, and the RPA package and the described The execution policy is saved to the RPA information.
  • the RPA package and the execution strategy can also be pre-set, and the RPA package and the execution strategy can be obtained without automatic design according to the business test requirements, and the RPA package and the execution strategy can be saved to the RPA information.
  • the service test result sent by the terminal device is received, and the test cost of the terminal device is determined according to the service test result; the participation degree of the target digital employee is determined according to the call authorization scope; according to the Participation and the test cost determine reward information, and send the reward information to the terminal device.
  • the business test result is the test result of the digital employee executing the RPA package on the terminal device, and the business test result may include task execution time, execution duration, end time, execution result and RPA process execution log, etc.
  • the test cost can be determined by dimensions such as mobile phone resources occupied by business tests and task execution time. Exemplarily, the longer the test occupies mobile phone resources and the more complicated the RPA package process, the higher the test cost.
  • the participation degree of the target digital employee can be determined by calling the authorization scope, for example, the larger the calling authorization scope is, the higher the participation degree is.
  • the test cost of the terminal device is calculated; determine the participation of the target digital employee according to the calling authorization scope For example, it is 80%; determining reward information according to the participation degree and the test cost, and sending the reward information to the terminal device.
  • the reward information can include virtual credits or phone charges.
  • Real users can receive the newly added reward information through the software interface of the digital employee, and can convert the reward information into virtual credits or phone bills.
  • the virtual credits can be further exchanged for physical rewards through the credits mall.
  • Real users can view historical rewards and redemption through the digital employee interface.
  • the server can also receive the user's scoring and text evaluation of each process and action of the digital employee, and store the scoring and evaluation information in the data storage subsystem.
  • System operation and maintenance personnel and demand analysts can periodically check the evaluations of real users to whom digital employees belong, effectively respond to evaluations and improve the system, and continuously improve user experience.
  • the business testing method for the server determines the target digital employee by obtaining the business testing requirements and the calling authorization information of each digital employee; and sends the corresponding RPA package to the target digital employee through the RPA information
  • the corresponding terminal device is used to instruct the terminal device to execute the RPA package to obtain a service test result, thereby improving the test efficiency and accuracy of the service test, and reducing network operation and maintenance risks and test costs.
  • FIG. 2 is a schematic flowchart of a service testing method provided in another embodiment of the present application.
  • the voice control is used for the terminal equipment, and the server communicates with the terminal equipment.
  • Step S201 receiving the RPA package corresponding to the service test requirement sent by the server.
  • the terminal device at this time is a terminal device corresponding to the target digital employee, that is, a terminal device that needs to perform a service test.
  • An RPA message sent by the server is received, wherein the RPA message includes an RPA packet corresponding to the service test requirement.
  • the terminal device it is determined whether the terminal device meets the execution conditions of the RPA package; if the terminal device meets the execution conditions of the RPA package, according to the execution policy corresponding to the RPA package, the target digital employee controls The terminal device executes the RPA package to obtain a service test result. Therefore, the terminal device can be pre-checked first to determine that the terminal device meets the execution conditions of the RPA package, so as to prevent the terminal device from being unable to execute the RPA package, resulting in failure to obtain corresponding service test results.
  • the execution condition is used to detect whether the terminal device can execute the RPA package.
  • the target digital employee first detects the execution environment of the terminal device, the execution corresponding APP, etc., and determines the corresponding execution method of the terminal device. conditions are normal.
  • Step S202 The target digital employee controls the terminal device to execute the RPA package to obtain a business test result.
  • the target digital employee is determined according to the call authorization information of each digital employee and matches the business test requirement.
  • the business test result is the test result of the digital employee executing the RPA package on the terminal device, and the business test result may include task execution time, execution duration, end time, execution result and RPA process execution log, etc.
  • the target digital employee controls the terminal device to execute the RPA package to obtain a service test result.
  • the target digital employee can assist the user in the business process test to realize the semi-automation of the business test.
  • Step S203 sending the service test result to the server.
  • the service test results are sent to the server for the server to analyze and summarize the service test results.
  • the reward information can include virtual credits or phone charges.
  • Real users can receive the newly added reward information through the software interface of the digital employee, and can convert the reward information into virtual credits or phone bills.
  • the virtual credits can be further exchanged for physical rewards through the credits mall.
  • Real users can view historical rewards and redemption through the digital employee interface.
  • Users can also score and comment on each process and action of digital employees on the terminal device, and send these scoring and evaluation information to the server, so that system operation and maintenance personnel and demand analysts can periodically view the digital employee's belonging Real user evaluation, effective evaluation reply and system improvement, continuously improve user experience.
  • the service testing method provided in the embodiment of the present application can be applied to the application environment shown in FIG. 3 .
  • the application environment consists of terminal equipment, base station, core network (or mobile network) and digital employee cloud system (server).
  • Digital employees are installed on real terminal equipment and communicate with base station, core network and cloud system through the network.
  • the user completes the registration and check-in of digital employees in the system by activating the APP on the mobile phone, which can be found in residential areas, office areas, and mobile transportation such as subways, trains and cars, ship terminals, and large gatherings.
  • the cloud system can trigger digital employee tests around the clock according to business needs.
  • the digital employee cloud system obtains the business test requirements and the calling authorization information of each digital employee, thereby determining the target digital employee; and sends the corresponding RPA package to the terminal device corresponding to the target digital employee through the RPA information to instruct the terminal
  • the device executes the RPA package to obtain the service test result, thereby improving the test efficiency and accuracy of the service test, and reducing network operation and maintenance risks and test costs.
  • FIG. 4 is a schematic block diagram of a server structure provided by an embodiment of the present application.
  • the server 300 includes a processor 301 and a memory 302, and the processor 301 and the memory 302 are connected through a bus 303, such as an I2C (Inter-integrated Circuit) bus.
  • a bus 303 such as an I2C (Inter-integrated Circuit) bus.
  • the processor 301 is used to provide computing and control capabilities to support the operation of the entire terminal device.
  • the processor 301 can be a central processing unit (Central Processing Unit, CPU), and the processor 301 can also be other general processors, digital signal processors (Digital Signal Processor, DSP), application specific integrated circuits (Application Specific Integrated Circuit, ASIC) ), Field-Programmable Gate Array (Field-Programmable Gate Array, FPGA) or other programmable logic devices, discrete gate or transistor logic devices, discrete hardware components, etc.
  • the general-purpose processor may be a microprocessor or the processor may be any conventional processor or the like.
  • the memory 302 can be a Flash chip, a read-only memory (ROM, Read-Only Memory) disk, an optical disk, a U disk, or a mobile hard disk.
  • FIG. 4 is only a block diagram of a part of the structure related to the embodiment of the application, and does not constitute a limitation on the terminal device to which the embodiment of the application is applied. More or fewer components than shown in the figures may be included, or certain components may be combined, or have a different arrangement of components.
  • the processor is configured to run a computer program stored in the memory, and implement any one of the service testing methods provided in the embodiments of the present application when executing the computer program.
  • the processor is configured to run a computer program stored in a memory, and implement the following steps when executing the computer program:
  • the processor before the acquisition of the call authorization information of each digital employee, the processor is configured to: acquire portrait information of the digital employee for any one of the digital employees, the portrait information including The state of the terminal equipment corresponding to the digital employee and the scope of calling authorization; when the processor implements the acquisition of the calling authorization information of each digital employee, it is used to realize: for any one of the digital employees, according to the state of the terminal equipment and the invocation authorization scope, controlling the digital employee to obtain invocation authorization information on the corresponding terminal device.
  • the processor is configured to: receive a digital employee signing request sent by a terminal device, generate a calling authorization request according to the digital employee signing request, and Sending the call authorization request to the terminal device; receiving a digital employee activation request sent by the terminal device, where the digital employee activation request includes a call authorization scope.
  • the processor realizes that the digital employee signing request includes a user number, and after receiving the digital employee signing request sent by the terminal device, is used to: determine whether the user number is an allocated number number, and verify the user number; when the processor realizes the generation of the call authorization request according to the digital employee signing request, it is used to realize: if the user number is an assigned number and the If the above user number is verified successfully, a call authorization request is generated.
  • the processor controls the digital employee to obtain call authorization information on the corresponding terminal device according to the state of the terminal device and the scope of call authorization, it is used to: According to the state of the terminal device and the scope of the call authorization, the portrait information of the digital employee is initialized to obtain the target portrait information; according to the target portrait information, the digital employee is controlled to obtain the call authorization information on the corresponding terminal device.
  • the processor determines the target digital employee matching the business test requirement according to the calling authorization information of each digital employee, it is used to realize: according to the business test requirement and the invoking authorization information, and screen each digital employee to obtain a target digital employee.
  • the processor when the processor implements the fetching of the RPA package corresponding to the business test requirement, it is used to: determine the execution strategy corresponding to the RPA package according to the business test requirement, and set the execution strategy Send to the terminal device corresponding to the target digital employee.
  • the processor is further configured to: receive the service test result sent by the terminal device, and determine the test cost of the terminal device according to the service test result; determine the target according to the call authorization scope Participation degree of the digital employee; determining reward information according to the participation degree and the test cost, and sending the reward information to the terminal device.
  • FIG. 5 is a schematic block diagram of a terminal device provided in an embodiment of the present application.
  • the terminal device 400 includes a processor 401 and a memory 402, and the processor 401 and the memory 402 are connected through a bus 403, such as an I2C (Inter-integrated Circuit) bus.
  • a bus 403 such as an I2C (Inter-integrated Circuit) bus.
  • the processor 401 is used to provide computing and control capabilities to support the operation of the entire terminal device.
  • the processor 401 can be a central processing unit (Central Processing Unit, CPU), and the processor 401 can also be other general processors, digital signal processors (Digital Signal Processor, DSP), application specific integrated circuits (Application Specific Integrated Circuit, ASIC) ), Field-Programmable Gate Array (Field-Programmable Gate Array, FPGA) or other programmable logic devices, discrete gate or transistor logic devices, discrete hardware components, etc.
  • the general-purpose processor may be a microprocessor or the processor may be any conventional processor or the like.
  • the memory 402 can be a Flash chip, a read-only memory (ROM, Read-Only Memory) disk, an optical disk, a U disk, or a mobile hard disk.
  • FIG. 5 is only a block diagram of a part of the structure related to the embodiment of the application, and does not constitute a limitation on the terminal device to which the embodiment of the application is applied. More or fewer components than shown in the figures may be included, or certain components may be combined, or have a different arrangement of components.
  • the processor is configured to run a computer program stored in the memory, and implement any one of the service testing methods provided in the embodiments of the present application when executing the computer program.
  • the processor is configured to run a computer program stored in a memory, and implement the following steps when executing the computer program:
  • the processor after receiving the service test message sent by the server, is configured to: determine whether the terminal device meets the execution conditions of the RPA package; control the terminal through the target digital employee The device executes the RPA package to obtain a service test result, including: if the terminal device meets the execution conditions of the RPA package, according to the execution policy corresponding to the RPA package, the target digital employee controls the terminal device to execute the RPA package to obtain business test results.
  • the embodiment of the present application also provides a storage medium for computer-readable storage, the storage medium stores one or more programs, and the one or more programs can be executed by one or more processors to implement the following: The steps of any one of the service testing methods for servers provided in the specification of this application, and/or the steps of any one of the service testing methods for terminal devices provided in the specification of this application.
  • the storage medium may be an internal storage unit of the terminal device described in the foregoing embodiments, such as a hard disk or a memory of the terminal device.
  • the storage medium may also be an external storage device of the terminal device, such as a plug-in hard disk equipped on the terminal device, a smart memory card (Smart Media Card, SMC), a secure digital (Secure Digital, SD) card, Flash card (Flash Card), etc.
  • the embodiment of the present application provides a business testing method, server, terminal equipment, and storage medium.
  • the embodiment of the present application determines the target digital employee by obtaining the business testing requirements and the calling authorization information of each digital employee; and will use the RPA information to
  • the RPA package is sent to the terminal device corresponding to the target digital employee to instruct the terminal device to execute the RPA package to obtain the business test result, which can improve the test efficiency and accuracy of the business test and reduce the risk of network operation and maintenance and testing costs.
  • the functional modules/units in the system, and the device can be implemented as software, firmware, hardware, and an appropriate combination thereof.
  • the division between functional modules/units mentioned in the above description does not necessarily correspond to the division of physical components; for example, one physical component may have multiple functions, or one function or step may be composed of several physical components. Components cooperate to execute.
  • Some or all of the physical components may be implemented as software executed by a processor, such as a central processing unit, digital signal processor, or microprocessor, or as hardware, or as an integrated circuit, such as an application-specific integrated circuit .
  • Such software may be distributed on computer readable media, which may include computer storage media (or non-transitory media) and communication media (or transitory media).
  • computer storage media includes both volatile and nonvolatile media implemented in any method or technology for storage of information, such as computer readable instructions, data structures, program modules, or other data. permanent, removable and non-removable media.
  • Computer storage media includes, but is not limited to, RAM, ROM, EEPROM, flash memory or other memory technology, CD-ROM, digital versatile disk (DVD) or other optical disk storage, magnetic cartridges, tape, magnetic disk storage or other magnetic storage devices, or can Any other medium used to store desired information and which can be accessed by a computer.
  • communication media typically embodies computer readable instructions, data structures, program modules, or other data in a modulated data signal such as a carrier wave or other transport mechanism, and may include any information delivery media .

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Abstract

Des modes de réalisation de la présente demande concernent un procédé de test de service, un serveur, un dispositif terminal et un support de stockage, qui se rapportent au domaine technique des communications, ledit procédé consistant à : acquérir une exigence de test de service et des informations d'autorisation d'appel de chaque employé numérique (S101) ; selon les informations d'autorisation d'appel de chaque employé numérique, déterminer un employé numérique cible correspondant à l'exigence de test de service (S102) ; et acquérir un paquet RPA correspondant à l'exigence de test de service, puis envoyer le paquet RPA à un dispositif terminal correspondant à l'employé numérique cible afin de demander au dispositif terminal d'exécuter le paquet RPA (S103).
PCT/CN2022/118772 2021-12-27 2022-09-14 Procédé de test de service, serveur, dispositif terminal et support de stockage WO2023124241A1 (fr)

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