WO2023095817A1 - Information processing device - Google Patents

Information processing device Download PDF

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Publication number
WO2023095817A1
WO2023095817A1 PCT/JP2022/043275 JP2022043275W WO2023095817A1 WO 2023095817 A1 WO2023095817 A1 WO 2023095817A1 JP 2022043275 W JP2022043275 W JP 2022043275W WO 2023095817 A1 WO2023095817 A1 WO 2023095817A1
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WIPO (PCT)
Prior art keywords
medical facility
medical
information
search
appointment
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PCT/JP2022/043275
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French (fr)
Japanese (ja)
Inventor
幹啓 鈴木
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株式会社オンラインドクター.com
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Publication of WO2023095817A1 publication Critical patent/WO2023095817A1/en

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    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H40/00—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices

Definitions

  • the present invention relates to an information processing device.
  • the present invention has been made in view of this situation, and aims to easily search for and make reservations for medical facilities that allow online medical treatment.
  • one aspect of the present invention is medical facility information acquisition means for acquiring medical facility information independently managed by each from a plurality of medical facility search systems; medical facility acquisition information storage means for storing the acquired medical facility information; a search instruction receiving means for receiving a user's search instruction; medical facility search means for searching, in accordance with the search instruction, for a medical facility capable of accepting online medical care among a plurality of medical facilities represented by each of the medical facility information stored in the medical facility acquisition information storage means; Appointment instruction reception means for accepting an appointment instruction for a first medical facility from the user among the medical facilities extracted by the search; Appointment information transmission means for transmitting appointment information for making an appointment for online medical treatment to the first medical facility in response to the appointment instruction; It is an information processing device having
  • FIG. 11 is a flow chart showing an example of online medical treatment search processing
  • FIG. It is a flow chart which shows an example of integration processing of medical facility information.
  • FIG. 4 is a flowchart showing an example of point processing;
  • FIG. 1 is a diagram showing an overview of an online medical appointment system according to this embodiment.
  • a patient uses the online medical appointment system according to the present embodiment to search for and make a reservation for a medical facility that can receive online medical treatment.
  • the patient is a user who wishes to receive an online consultation.
  • Patients want online medical care because they want to avoid the risk of hospital-acquired infections, they don't have time to see a doctor, and they want to find the best clinic.
  • the patient performs the above-described search and reservation by using the browser of the patient terminal 2 or a dedicated application.
  • a medical facility receives an appointment from a patient using the online medical appointment system according to this embodiment.
  • Medical facilities include hospitals, clinics (clinics (including dental clinics)), and the like. Medical facilities want online medical consultations because they want to take measures against refraining from seeing a doctor, want to prevent the outflow of existing patients, want to acquire new patients, and want to maintain the re-examination rate. be.
  • the medical facility confirms the received reservation by using the browser of the medical facility terminal 3 or a dedicated application.
  • online medical care is a type of telemedicine, in which a doctor and a patient examine and diagnose a patient through information communication equipment, and transmit diagnosis results and medical treatment such as prescription in real time. Telemedicine is health promotion and medical treatment using information communication equipment.
  • the online medical appointment reservation system (server 1) according to this embodiment, medical facility information independently managed by each of a plurality of medical facility search systems SS-1 to SS-n (n is a natural number of 2 or more) is acquired.
  • the medical facility search systems SS-1 to SS-n are systems for listing a plurality of medical facility information and searching for the plurality of medical facility information. Examples of medical facility information include the name, location, telephone number, email address, access information, evaluation information (so-called word of mouth), official website URL, medical department, medical treatment date, medical treatment hours, and available diseases. Information such as treatment details can be mentioned.
  • the server 1 acquires medical facility information from these medical facility search systems SS-1 to SS-n. Details of the online medical appointment system according to the present embodiment will be described below.
  • FIG. 2 is a diagram showing an overview of the system configuration of the online medical appointment system according to this embodiment.
  • a server 1 that performs processing, a patient terminal 2 operated by a patient, and a medical facility terminal 3 operated by a person in charge of a medical facility are connected to a predetermined network N such as the Internet. are connected to each other via a predetermined network N such as the Internet.
  • the server 1 cooperates with each operation of the patient terminal 2 and the medical facility terminal 3 to execute various processes.
  • the patient terminal 2 and the medical facility terminal 3 are PCs, smartphones, tablet PCs, and the like.
  • FIG. 3 is a block diagram showing the hardware configuration of the server 1 according to this embodiment.
  • the server 1 includes a CPU (Central Processing Unit) 11, a ROM (Read Only Memory) 12, a RAM (Random Access Memory) 13, a bus 14, an input/output interface 15, an output section 16, and an input section 17. , a storage unit 18 , a communication unit 19 , and a drive 20 .
  • CPU Central Processing Unit
  • ROM Read Only Memory
  • RAM Random Access Memory
  • the CPU 11 executes various processes according to programs recorded in the ROM 12 or programs loaded from the storage unit 18 to the RAM 13 .
  • the RAM 13 also stores data necessary for the CPU 11 to execute various processes.
  • the CPU 11 , ROM 12 and RAM 13 are interconnected via a bus 14 .
  • An input/output interface 15 is also connected to this bus 14 .
  • An output unit 16, an input unit 17, a storage unit 18, a communication unit 19, and a drive 20 are connected to the input/output interface 15.
  • the output unit 16 includes a display, a speaker, and the like, and outputs various information as images and sounds.
  • the input unit 17 is composed of a keyboard, a mouse, etc., and inputs various kinds of information.
  • the storage unit 18 is composed of a hard disk, a DRAM (Dynamic Random Access Memory), or the like, and stores various data.
  • the communication unit 19 communicates with other devices via a network N including the Internet.
  • a removable medium 21 made up of a magnetic disk, an optical disk, a magneto-optical disk, a semiconductor memory, or the like is appropriately mounted in the drive 20 .
  • a program read from the removable medium 21 by the drive 20 is installed in the storage section 18 as necessary.
  • the removable medium 21 can also store various data stored in the storage section 18 in the same manner as the storage section 18 .
  • the patient terminal 2 and the medical facility terminal 3 have the hardware configuration shown in FIG.
  • FIG. 4 is a functional block diagram showing an example of the functional configuration of the server 1 according to this embodiment.
  • a medical facility information acquisition unit 31 a search instruction reception unit 32, a medical facility search unit 33, an appointment instruction reception unit 34, an appointment information transmission unit 35, an update information acquisition unit 36, a medical Facility information update unit 37, integration unit 38, linking unit 39, evaluation information aggregation unit 40, evaluation information deletion unit 41, action reception unit 42, point addition unit 43, deadline management unit 44, medical record acquisition unit 45, medical record provision The part 46 etc. function.
  • a medical facility acquisition information DB 51 In the storage unit 18 of the server 1, a medical facility acquisition information DB 51, a medical facility basic information DB 52, an evaluation information DB 53, a point information DB 54, a medical record DB 55, and the like are provided.
  • each function unit and each information DB described above are combined with an online medical treatment search function (search processing), a medical facility information integration function (data combiner), an evaluation function (word of mouth), a point function, a medical record function ( medical records) and each information DB.
  • the medical facility information acquisition unit 31 acquires medical facility information independently managed by each of the plurality of medical facility search systems SS-1 to SS-n. For example, the medical facility information acquisition unit 31 acquires medical facility information from each medical facility search system using a predetermined scraping tool. The medical facility information acquisition unit 31 stores the medical facility information acquired from the plurality of medical facility search systems SS-1 to SS-n in the medical facility acquisition information DB51. Further, the medical facility information acquisition unit 31 acquires medical facility information from a predetermined information providing service by performing communication via the network N, and stores it in the medical facility basic information DB 52 . Note that the method by which the medical facility information acquisition unit 31 acquires medical facility information is not limited to the above. For example, medical facility information may be purchased (including paid or free) from another medical facility search system. Further, medical facility information may be acquired from a patient (patient terminal 2) or a medical facility (medical facility terminal 3).
  • the search instruction receiving unit 32 receives a medical facility search instruction from a patient (user).
  • the search instruction receiving unit 32 receives a search instruction together with search conditions from the patient.
  • Search conditions include symptom, area, medical department, medical facility search system (from which medical facility information is acquired), detailed conditions, presence/absence of introductory videos, keywords, and the like.
  • Detailed conditions include online consultation, telephone consultation, home visit, nighttime consultation, walking distance from the station, credit card, barrier-free, parking, kids space, free shuttle service, hospitalization facilities. Yes, there are services available on Sundays and public holidays.
  • the medical facility search unit 33 searches for medical facilities according to the above search instruction.
  • the medical facility search unit 33 associates the medical facility acquisition information DB 51 with the medical facility basic information DB 52 to search for medical facilities that match the above search conditions.
  • the medical facility search unit 33 searches for medical facilities that can receive online medical care among a plurality of medical facilities.
  • only about 5% (about 5,000) of all medical facilities can accept online medical treatment (as of October 2021). Therefore, it is difficult for a patient to browse the websites of medical facilities one by one and confirm whether or not they can accept online medical consultations.
  • the medical facility search unit 33 may search medical facilities within a predetermined distance from the patient's address as medical facilities capable of online medical treatment.
  • the predetermined distance is not particularly limited, it can be set to 30 km, for example.
  • the predetermined distance is not particularly limited, and may be 30 km or more or less than 30 km.
  • "within 30 km" is because the Ministry of Health, Labor and Welfare's Health Insurance Bureau Medical Affairs Division stipulates that patients who are eligible for online medical treatment should be able to receive face-to-face medical treatment by going to the hospital or visiting the hospital on a daily basis.
  • the medical facility search unit 33 is not limited to a predetermined distance. "Patients who are available for medical care” may be searched for medical facilities that are available for online medical care. For example, as the patient's address, the address described in the insurance card can be used. Note that the reference position is not limited to the address, and may be the current location of the patient or a location specified by the patient. As a result, a patient can visit many medical facilities online, for example, across municipalities, within a predetermined distance. In addition, medical facilities can be consulted during free time. In addition, medical facilities will find it easier to acquire new patients. For online consultation, for example, various web conference systems may be used.
  • the reservation instruction receiving unit 34 receives a reservation instruction for the first medical facility from the patient among the retrieved medical facilities.
  • the first medical facility is a medical facility that meets the patient's will among the search results.
  • the reservation information transmission unit 35 transmits reservation information to the first medical facility in response to the reservation instruction.
  • the appointment information transmission unit 35 is assumed to transmit appointment information for making an appointment for online medical treatment.
  • Appointment information includes a consultation method (in-hospital visit or online), schedule, time, and the like.
  • the reservation information transmission unit 35 may directly transmit the reservation information to the medical facility terminal 3 of the first medical facility (or a system managed by the first medical facility).
  • Appointment information may be sent to a searchable medical facility search system.
  • the reservation information transmission unit 35 may transmit (set) the reservation information while transitioning to the reservation page of the medical facility search system.
  • the update information acquisition unit 36 acquires update information on at least one of new establishment, integration, abolition, and succession of medical facilities.
  • the update information acquisition unit 36 acquires update information on medical facilities from, for example, medical facility information managed by ceremonies and agencies (for example, the Ministry of Health, Labor and Welfare) and information providing services provided by companies. Of all medical facilities (about 160,000 including dental clinics), about 10,000 are newly established and about 10,000 are closed in about one year. Therefore, since it is necessary to hold the latest medical facility information, for example, the update information acquisition unit 36 may acquire update information of medical facilities periodically (for example, once a week).
  • the medical facility information update unit 37 updates (adds, updates, or deletes) the medical facility information stored in the medical facility acquisition information DB 51 and the medical facility basic information DB 52 based on the update information.
  • the medical facility information updating unit 37 may update the medical facility information at the timing when the update information is acquired.
  • FIG. 5 is a diagram showing an example of online medical treatment search processing.
  • step S11 the medical facility information acquisition unit 31 determines whether or not to acquire medical facility information. When acquiring, it progresses to step S12, and when that is not right, it progresses to step S13. For example, the medical facility information acquisition unit 31 determines whether it is time to acquire medical facility information. The timing is not particularly limited, and may be, for example, 9:00 every day.
  • step S12 the medical facility information acquisition unit 31 acquires medical facility information as described above.
  • step S13 the search instruction receiving unit 32 determines whether or not a medical facility search instruction (request) has been received from the patient terminal 2. If accepted, the process proceeds to step S14; otherwise, the process proceeds to step S20.
  • a medical facility search instruction request
  • step S14 the search instruction receiving unit 32 receives search conditions (requests) from the patient terminal 2.
  • step S15 the medical facility search unit 33 searches for medical facilities that match the search conditions described above.
  • step S16 the medical facility search unit 33 controls the display unit of the patient terminal 2 to display the search results.
  • step S17 the appointment instruction receiving unit 34 determines whether or not an appointment instruction has been sent from the patient terminal 2 to the medical facility in the search results. If the reservation instruction has been transmitted, the process proceeds to step S18; otherwise, the process proceeds to step S20.
  • step S18 the reservation instruction receiving unit 34 receives a reservation from the patient terminal 2.
  • the reservation information transmission unit 35 transmits information regarding the received reservation to the target medical facility.
  • the reservation information transmission unit 35 may directly transmit the reservation information to the medical facility terminal 3 of the medical facility to be reserved (or the system managed by the first medical facility), or the first medical facility may search for the reservation information. Appointment information may be sent to a possible medical facility search system.
  • step S20 the update information acquisition unit 36 determines whether or not there is update information. For example, at a predetermined timing, the update information acquisition unit 36 determines whether or not there is update information for medical facilities based on medical facility information managed by the Ministry of Health, Labor and Welfare, information providing services provided by companies, and the like. If there is update information, the process proceeds to step S21; otherwise, the process ends.
  • step S21 the update information acquisition unit 36 acquires update information.
  • step S22 the medical facility information updating unit 37 updates the medical facility information stored in the medical facility acquisition information DB 51 and the medical facility basic information DB 52 based on the update information.
  • the integration unit 38 integrates medical facility information acquired from multiple medical facility search systems.
  • the integration unit 38 can also be regarded as an integration target acquisition unit that extracts candidates for overlapping medical facilities when there are overlapping medical facilities among medical facilities acquired from multiple medical facility search systems. Since the medical facility information according to the present embodiment is acquired from a plurality of medical facility search systems, for example, like "xx clinic" of medical facility search system A and "xx clinic” of medical facility search system B, It is assumed that multiple records of information on the same medical facility will be acquired and duplicated. Therefore, in the present embodiment, the integration unit 38 determines that the medical facility information in the medical facility acquisition information DB 51 includes the name, address, telephone number, etc.
  • the integration unit 38 determines that, in the medical facility information, when the normalized medical facility addresses (for example, the first 15 digits) of multiple medical facilities match, the multiple medical facilities are the same medical facility. Integrate healthcare facility information as it is.
  • normalization means to unify the notation method.
  • the normalization of the name of a medical facility means removing words such as “medical corporation” and “stock company”.
  • the normalization of addresses of medical facilities indicates that "1-1-1, Chuo-ku, Tokyo” is unified in notation such as "1-1-1, Chuo-ku, Tokyo".
  • normalized medical facility information may be used.
  • the two Information on the above medical facilities may be integrated.
  • the integration unit 38 informs the administrator of the online medical appointment system may notify you.
  • the linking unit 39 links the integrated medical facility basic information with one piece of identification information for each medical facility.
  • the linking unit 39 assigns a unique identification number (ID) to the medical facility information in the medical facility acquisition information DB 51 .
  • ID unique identification number
  • the medical facility acquisition information DB 51 "xx clinic" of medical facility search system A and "xx clinic” of medical facility search system B are given the same identification information.
  • FIG. 6 is a flowchart showing an example of processing for integrating medical facility information.
  • step S31 the integration unit 38 acquires the "(normalized) hospital name" and "(first 10 digits of the (normalized) address)" of each medical facility information stored in the medical facility acquisition information DB 51.
  • step S32 the integration unit 38 determines whether the first 10 digits of the "hospital name" and "address" overlap with the medical facility information stored in the medical facility basic information DB52. If so, the process proceeds to step S33; otherwise, the process ends.
  • step S33 the integration unit 38 acquires a duplicate ID (medical facility ID of this online medical appointment system) from the medical facility basic information DB 52.
  • step S34 the linking unit 39 updates the ID of the medical facility acquisition information DB 51 (medical facility ID of this online medical appointment system) to the ID acquired in step S33. That is, overlapping medical facility information in the medical facility acquisition information DB 51 is linked with the same ID. For example, if the overlapping medical facility is "xx clinic” and the ID of the medical facility in the medical facility basic information DB 52 is "x100", the linking unit 39 will add " Update the IDs of multiple records corresponding to "xx clinic” to "x100".
  • the evaluation information aggregating unit 40 collects evaluation information (so-called word-of-mouth) from patients (users) on medical facilities for each medical facility aggregated by the above integration from a plurality of medical facility search systems and evaluation information viewing services. Summarize. As a result, in each of a plurality of medical facility search systems, for example, when word-of-mouth information about "xx clinic” has been posted, all evaluation information about "xx clinic” can be aggregated.
  • the evaluation information aggregation unit 40 stores the aggregated evaluation information in the evaluation information DB 53 in association with the medical facility information. Note that the evaluation information aggregating unit 40 may store the evaluation information of the medical facility received directly from the patient using the online medical appointment system in the evaluation information DB 53 .
  • the evaluation information deletion unit 41 deletes at least part of the evaluation information in the medical facility based on instructions from the medical facility. For example, if a patient using an online medical appointment system does not want to see at least part of the evaluation information at his/her own medical facility, the evaluation information may be provided for a fee or free of charge after receiving a request from the medical facility. is deleted from the evaluation information DB 53 . Note that the evaluation information deletion unit 41 may delete at least part of the evaluation information without being based on instructions from the medical facility. For example, if there is malicious evaluation information such as slander, the evaluation information may be deleted. At this time, the evaluation information deletion unit 41 uses a classifier generated by machine learning to identify malicious evaluation information from the evaluation information and delete it (either automatically or with the consent of the administrator). good.
  • evaluation information providing means for providing the evaluation information obtained as described above to the operator of the clinic or medical facility search system for a charge or free of charge. This can lead to improvements in services at clinics and the like.
  • the evaluation information may also be provided to consulting firms in medical facilities. Since evaluation information (so-called word of mouth) can be useful marketing information, for example, a consulting company can provide useful information to newly opened medical facilities. Also, as described above, evaluation information received from a plurality of medical facility search systems and evaluation information browsing services is integrated and displayed for each medical facility. As a result, for example, a patient can check a wide range of evaluation information (so-called word of mouth) at a target medical facility across multiple services by browsing this online medical appointment system.
  • the action reception unit 42 receives an action based on the patient's operation. Actions include, for example, logging in, making a medical appointment, adding evaluation information (word-of-mouth), viewing an advertisement, and clicking a link on the home page of a medical facility.
  • the point giving unit 43 gives the patient points according to the action.
  • points corresponding to actions are calculated by referring to a point table stored in the point information DB 54 .
  • the patient can, for example, convert the points into points for affiliated services, donate them to other patients, and the like, according to the number of points.
  • the number of points and expiration date for each patient are also stored in the point information DB 54 .
  • the point granting unit 43 may grant points by pressing a reservation button only for free medical care.
  • the time limit management unit 44 totals the points for each user in a unit period, and manages the time limit of the points in the unit period. For example, the time limit management unit 44 aggregates the points acquired by the patient for one month (unit period) from the beginning of the month to the end of the month. Then, the expiration management unit 44 manages the expiration of the points as a date after a predetermined period (for example, one year) has passed from the end of the month. Note that the expiration date management unit 44 may notify the patient (patient terminal 2) when the expiration date of the points owned by the patient is approaching (within a predetermined period).
  • the above-mentioned points are given when a patient or the like registers an account, logs in, browses medical facilities, provides medical facility information, purchases points, or the like.
  • An example of conditions for giving points will be described with reference to FIG.
  • the source of the points for example, it is assumed that the marketing expenses of the operating company of the online medical appointment system, the charge from the medical facility (for example, system usage fee) in the case of free medical treatment, and the payment by the patient himself/herself.
  • the usage of points for example, discounts using points at convenience stores, exchanging for affiliated points, donations to those who cannot afford to undergo examinations, etc. are assumed.
  • the point table is not limited to the above point table, and for example, the medical facility can set points to be given for actions.
  • FIG. 7 is a diagram showing an example of a point table.
  • Reference numeral 71 is an example of the timing (action) for awarding points.
  • Reference numeral 72 is an example of restrictions regarding point awarding.
  • Reference numeral 73 is an example of the number of points to be given.
  • the given points differ depending on the rank (stage) of the patient (user), as shown in the point table of FIG. A patient's rank shall be determined, for example, according to the total number of points earned in the previous month.
  • FIG. 8 is a flowchart showing an example of point processing.
  • step S41 the action accepting unit 42 accepts an action based on the patient's operation from the patient terminal 2.
  • step S42 the point granting unit 43 receives from the medical facility terminal 3 whether or not the point granting for the above action is approved. In the case of acceptance, the process proceeds to step S43; otherwise, the process proceeds to step S50.
  • step S43 the point granting unit 43 refers to the point table described above and calculates the number of points to be granted corresponding to the patient's action.
  • step S44 the point granting unit 43 determines whether or not the point balance at the medical facility is equal to or greater than the granted points. If it is equal to or more than the assigned points, the process proceeds to step S46; otherwise, the process proceeds to step S45.
  • step S45 the point granting unit 43 displays a message asking whether to charge or not on the medical facility terminal 3, and accepts whether or not to charge. If so, the process proceeds to step S46; otherwise, the process proceeds to step S50.
  • predetermined points are automatically purchased when a predetermined point balance is reached. Note that the medical facility terminal 3 may be notified when the balance point falls below a predetermined point. Further, when the points used by the patient exceed a predetermined number of points, the medical facility terminal 3 may be notified.
  • step S46 the point granting unit 43 grants points to the patient.
  • step S47 the point granting unit 43 subtracts the number of points granted to the patient from the point balance of the medical facility.
  • step S48 the time limit management unit 44 totals the points for each user in a unit period, and determines whether or not there are points that will expire. For example, it is assumed that the deadline management unit 44 makes this determination at a predetermined time every day. If there is an expiration point, the process proceeds to step S49; otherwise, the process ends.
  • step S49 the time limit management unit 44 subtracts the expired points from the user's point balance.
  • step S50 the point granting unit 43 notifies the patient terminal 2 that points will not be granted.
  • the medical record acquisition unit 45 acquires the medical record transmitted by the patient.
  • the medical records sent by the patient include, for example, a medical record uploaded to the online medical appointment system by imaging or scanning the patient's detailed medical records and health checkup results received by the patient with the patient terminal 2.
  • the medical record (medical record) is a record of the course of medical treatment of a patient regarding medical care, and includes medical details, medical checkup results, prescriptions, etc., as described above.
  • the acquired medical record is stored in the medical record DB 55 .
  • the medical record acquisition unit 45 may issue a two-dimensional barcode attached with information for viewing the medical record, and transmit the barcode to the patient terminal 2 .
  • the patient presents the above-described two-dimensional barcode to the doctor via, for example, a web conference system during online medical care.
  • a doctor or the like who has read the two-dimensional bar code can view or download the medical record.
  • the medical record providing unit 46 provides the medical record stored in the medical record DB 55 (for example, displays it on a predetermined display) according to instructions from the patient or the person in charge of the medical facility.
  • the medical record providing unit 46 presents the medical record when a doctor of a medical facility or the like acquires the medical record of a patient to be treated.
  • a presentation method for example, when a doctor or the like logs in to the online medical appointment system, the medical record of the patient to be treated can be presented.
  • a patient presents a two-dimensional barcode that records the location of his/her own medical record information to a doctor, etc., and the doctor, etc. tries to access the information indicated by the two-dimensional barcode, the medical record is presented.
  • the latter presentation method does not require doctors, etc. to log in to the online medical appointment system, so medical records can be presented even in medical facilities that have not introduced the online medical appointment system.
  • the patient's medical record can be easily shared with others (for example, doctors at medical facilities when conducting online medical care).
  • others for example, doctors at medical facilities when conducting online medical care.
  • it can be used as evidence that online medical treatment can be received even at the first visit.
  • regional medical cooperation systems have been built and the online handling of patient medical records has been considered, but "doctors' data entry is complicated" and "doctors do not benefit from sharing medical records.”
  • the medical record function enables the patient to register the data in the medical record by himself/herself, so that the doctor only accesses using the two-dimensional bar code, thus reducing the burden on the doctor. can easily share medical records.
  • medical care record data can be accumulated not only for doctors, but also provided to companies, universities, etc. as research data.
  • the medical facility acquisition information DB 51 is a database in which the medical facility information described above is stored.
  • medical facility information is acquired from other medical facility search systems, predetermined information providing services, and the like.
  • Medical facility acquisition information includes acquisition source application identification code, medical facility ID of this online medical appointment system, acquisition source medical facility ID, reservation URL, corporate name, hospital name, hospital name (for search), address, address ( for search), medical department, characteristics (text), characteristics (tags), examination details (tags), means of transportation (nearest station), parking lot, latitude, longitude, consultation hours, consultation hours remarks, consultation hours and other remarks, facilities Name, person in charge, phone number, phone number (for search), location, postal code, prefecture, municipality, address after that, official website URL, book number (text), book number (link), Examples include a guideline for free medical expenses, a hospital abandonment flag, an addition flag, an update flag, a deletion flag, creation date and time, update date and time, and hospital abandonment date and time.
  • the medical facility basic information DB 52 is a database in which medical facility information integrated by the integration unit 38 is stored.
  • Medical facility basic information includes the medical facility ID of this online medical appointment system, identification code of the acquisition source application, web page URL, corporate name, hospital name, hospital name (for search), address, address (for search), medical department , features (text), features (tags), examination content (tags), means of transportation (nearest station), parking lot, latitude, longitude, consultation hours, consultation hours remarks, consultation hours and other remarks, facility name, person in charge, phone number Number, phone number (for search), location, zip code, prefecture, municipality, address after that, official website URL, book publication number (text), book publication number (link), estimate of free medical expenses, Abandonment flag, addition flag, update flag, deletion flag, date and time of creation, date and time of update, date and time of abolition, etc. can be mentioned.
  • the evaluation information DB 53 is a database that stores evaluation information of medical facilities.
  • the point information DB 54 is a database that stores the number of points given to each patient by the point giving unit 43, the expiration date, a point table used for point calculation, and the like.
  • the medical record DB 55 is a database in which the patient's medical record acquired by the medical record acquisition unit 45 is stored.
  • the patient can, for example, visit many medical facilities online across municipalities within a predetermined distance.
  • medical facilities can be consulted during free time.
  • medical facilities will find it easier to acquire new patients.
  • the above-described medical record function allows the patient's medical record to be easily shared with others (for example, a doctor at a medical facility when performing online medical care).
  • others for example, a doctor at a medical facility when performing online medical care.
  • sharing the above-mentioned medical record it can be used as evidence that online medical treatment can be received even at the first visit.
  • the series of processes described above can be executed by hardware or by software.
  • the functional configuration described above is merely an example and is not particularly limited. In other words, it is sufficient for the information processing system to have a function capable of executing the series of processes described above as a whole, and what kind of functional block is used to realize this function is not particularly limited to the example described above.
  • the locations of the functional blocks are not particularly limited to those shown in FIG. 4, and may be arbitrary.
  • the functional blocks of the server may be transferred to another terminal device (terminal) or the like.
  • functional blocks of other devices (terminals) may be transferred to a server or the like.
  • one functional block may be composed of hardware alone, software alone, or a combination thereof.
  • the computer may be a computer built into dedicated hardware. Also, the computer may be a computer capable of executing various functions by installing various programs, such as a server, a general-purpose smart phone, or a personal computer.
  • a recording medium containing such a program not only consists of a removable medium (not shown) that is distributed separately from the device main body in order to provide the program to the user, etc., but is also preinstalled in the device main body and stored in the user's memory. It is composed of a recording medium etc. provided for Since the program can be distributed via a network, the recording medium may be installed in or accessible to a computer connected or connectable to the network.
  • the steps of writing a program recorded on a recording medium are not necessarily processed chronologically according to the order, but may be executed in parallel or individually. It also includes the processing to be performed.
  • the term "system” means an overall device composed of a plurality of devices, a plurality of means, or the like.
  • the inspection system to which the present invention is applied can take various embodiments having the following configurations. That is, from a plurality of medical facility search systems, medical facility information acquisition means (for example, medical facility information acquisition unit 31) for acquiring medical facility information independently managed by each; medical facility acquisition information storage means for storing the acquired medical facility information (for example, medical facility acquisition information DB 51 and/or medical facility basic information DB 52); a search instruction receiving unit (for example, a search instruction receiving unit 32) that receives a search instruction from a user (for example, a patient) (for example, from the patient terminal 2); Medical facility search means (for example, , a medical facility search unit 33), A reservation instruction receiving means (for example, a reservation instruction receiving unit 34) that receives a reservation instruction for a first medical facility from the user among the retrieved medical facilities; Appointment information transmission means (e.g., appointment information transmission unit 35) for transmitting appointment information for making an appointment for the online medical treatment to the first medical facility in response to the appointment instruction; It is an information
  • the medical facility search means preferably extracts (searches) medical facilities within a predetermined distance from the address of the user as medical facilities capable of online medical treatment.
  • searches medical facilities within a predetermined distance from the address of the user as medical facilities capable of online medical treatment.
  • update information acquisition means for example, update information acquisition unit 36 for acquiring update information on at least one of new establishment, integration, abolition, and inheritance of the medical facility; It is preferable to further include medical facility information updating means (for example, medical facility information updating unit 37) for updating the medical facility information stored in the medical facility acquisition information storage means based on the update information.
  • medical facility information updating means for example, medical facility information updating unit 37 for updating the medical facility information stored in the medical facility acquisition information storage means based on the update information.
  • the medical facility information includes the name and address of the medical facility
  • integration means for example, integration unit 38
  • integration unit 39 for assigning and linking one piece of identification information to each piece of medical facility information integrated by the integration means.
  • an evaluation information aggregating means e.g., an evaluation information aggregating unit 40 for aggregating evaluation information from the user regarding the medical facility for each medical facility aggregated by the aggregating means from a plurality of medical facility search systems. Good to have. As a result, all evaluation information in multiple medical facility search systems can be aggregated. Further, by aggregating the evaluation information, it is possible to allow the user to view the aggregated evaluation information.
  • evaluation information deletion means e.g., evaluation information deletion unit 41
  • evaluate information deletion unit 41 that deletes at least part of the evaluation information in the medical facility based on instructions from the medical facility.
  • an action receiving means for example, an action receiving unit 42
  • Point information storage means for example, point information DB 54
  • Point granting means for example, point granting unit 43
  • time limit management means for example, time limit management unit 44
  • medical record acquisition means for example, medical record acquisition unit 45 for acquiring the medical record transmitted by the user; It is preferable to further have medical record storage means (for example, medical record DB 55) that stores the medical record.
  • medical record storage means for example, medical record DB 55
  • Server 2 Patient terminal 3: Medical facility terminal 11: CPU 18: Storage unit 19: Communication unit 31: Medical facility information acquisition unit 32: Search instruction receiving unit 33: Medical facility searching unit 34: Appointment instruction receiving unit 35: Reservation information transmission unit 36: Update information acquisition unit 37: Medical facility information update unit 38: Integration unit 39: Linking unit 40: Evaluation information aggregation unit 41: Evaluation information deletion unit 42: Action reception unit 43: Point grant unit 44: Deadline Management unit 45: Medical record acquisition unit 46: Medical record provision unit 51: Medical facility acquisition information DB 52: Medical facility basic information DB 53: Evaluation information DB 54: Point information DB 55: Medical record DB

Abstract

An information processing device according to the present invention is provided with: a medical facility information acquisition means for acquiring, from a plurality of medical facility search systems, medical facility information managed individually by each of the plurality of medical facility search systems; a medical facility acquired information storage means for storing the acquired medical facility information; a search instruction reception means for receiving search instructions from a user; a medical facility search means for searching for, in response to the search instruction and from among a plurality of medical facilities respectively represented by the medical facility information stored in the medical facility acquired information storage means, a medical facility capable of receiving an online diagnosis; an appointment instruction receiving means for receiving, from the user, an appointment instruction for a first medical facility from among the medical facilities extracted by the search; and an appointment information transmission means for transmitting appointment information for making an appointment for an online diagnosis to the first medical facility in response to the appointment instruction.

Description

情報処理装置Information processing equipment
　本発明は、情報処理装置に関する。 The present invention relates to an information processing device.
　従来、自分の症状に合った最適な医療施設を見つけるために、様々な検索システムが用いられている。例えば、特許文献１には、ユーザに対して、問診表を送り、記入された問診表を分析して、ユーザの症状にあった医療施設をユーザに提示する医療施設検索システムが開示されている。 Conventionally, various search systems are used to find the most suitable medical facility for your symptoms. For example, Patent Literature 1 discloses a medical facility search system that sends a questionnaire to a user, analyzes the filled-in questionnaire, and presents the user with a medical facility that matches the user's symptoms. .
特開２００３－０３０３２５号公報Japanese Patent Application Laid-Open No. 2003-030325
　近年では、院内感染リスクを回避したい、所在地に限らず最適な医療施設を見つけたいとの要望から、オンライン診療に対するニーズが高まっている。 　In recent years, the need for online medical consultations has increased due to the desire to avoid the risk of hospital-acquired infections and to find the optimal medical facility regardless of location.
　しかしながら、どの医療施設がオンライン診療を実施しているのかわからない患者にとって、多くの医療施設の中から、オンライン診療が可能な医療施設を探すのは容易ではない。 However, for patients who do not know which medical facilities are conducting online medical consultations, it is not easy to find a medical facility that can provide online medical consultations from among the many medical facilities.
　本発明は、このような状況に鑑みてなされたものであり、オンライン診療が可能な医療施設を容易に検索および予約することを目的とする。 The present invention has been made in view of this situation, and aims to easily search for and make reservations for medical facilities that allow online medical treatment.
　上記目的を達成するため、本発明の一態様は、
　複数の医療施設検索システムから、各々が独自に管理する医療施設情報を取得する医療施設情報取得手段と、
　取得された前記医療施設情報を記憶する医療施設取得情報記憶手段と、
　ユーザの検索指示を受け付ける検索指示受付手段と、
　前記検索指示に応じて、前記医療施設取得情報記憶手段に記憶された前記医療施設情報のそれぞれが表す複数の医療施設のうち、オンライン診療を受付可能な医療施設を検索する医療施設検索手段と、
　検索により抽出された前記医療施設のうち、前記ユーザから第１医療施設の予約指示を受け付ける予約指示受付手段と、
　前記予約指示に応じて、前記第１医療施設に対して、前記オンライン診療の予約を行うための予約情報を送信する予約情報送信手段と、
　を有する情報処理装置である。 In order to achieve the above object, one aspect of the present invention is
medical facility information acquisition means for acquiring medical facility information independently managed by each from a plurality of medical facility search systems;
medical facility acquisition information storage means for storing the acquired medical facility information;
a search instruction receiving means for receiving a user's search instruction;
medical facility search means for searching, in accordance with the search instruction, for a medical facility capable of accepting online medical care among a plurality of medical facilities represented by each of the medical facility information stored in the medical facility acquisition information storage means;
Appointment instruction reception means for accepting an appointment instruction for a first medical facility from the user among the medical facilities extracted by the search;
Appointment information transmission means for transmitting appointment information for making an appointment for online medical treatment to the first medical facility in response to the appointment instruction;
It is an information processing device having
　本発明によれば、オンライン診療が可能な医療施設を容易に検索することができる。 According to the present invention, it is possible to easily search for medical facilities that are capable of online medical treatment.
オンライン診療予約システムの概要を示す図である。It is a figure which shows the outline|summary of an online medical appointment system. オンライン診療予約システムの構成の概略を示す図である。It is a figure which shows the outline of a structure of an online medical appointment system. サーバのハードウェア構成を示すブロック図である。It is a block diagram which shows the hardware constitutions of a server. サーバの機能的構成の一例を示す機能ブロック図である。It is a functional block diagram which shows an example of the functional structure of a server. オンライン診療検索処理の一例を示すフローチャートである。FIG. 11 is a flow chart showing an example of online medical treatment search processing; FIG. 医療施設情報の統合処理の一例を示すフローチャートである。It is a flow chart which shows an example of integration processing of medical facility information. ポイントテーブルの一例を示す図である。It is a figure which shows an example of a point table. ポイント処理の一例を示すフローチャートである。4 is a flowchart showing an example of point processing;
（実施形態）
＜概要＞
　以下、本実施形態について、図面を用いて説明する。
　図１は、本実施形態に係るオンライン診療予約システムの概要を示す図である。
　患者は、本実施形態に係るオンライン診療予約システムを用いて、オンライン診療を受付可能な医療施設の検索および予約を行う。本実施形態では、患者は、オンライン診療の受診を望むユーザである。患者は、「院内感染リスクを回避したい」、「受診する時間が取れない」、「最適のクリニックを見つけたい」との思いから、オンライン診療を行うことを望んでいるものである。患者は、患者端末２のブラウザや専用のアプリケーションを用いることにより、上述の検索および予約を行う。
　医療施設は、本実施形態に係るオンライン診療予約システムを用いて、患者から予約を受け付ける。医療施設は、病院、診療所（クリニック（歯科診療所を含む））等である。
医療施設は、「受診控え対策をしたい」、「既存患者の流出を防ぎたい」、「新規患者を獲得したい」、「再診率を維持したい」との思いからオンライン診療を望んでいる施設である。医療施設は、医療施設端末３のブラウザや専用のアプリケーションを用いることにより、受け付けた予約の確認等を行う。
　ここで、オンライン診療とは、遠隔医療のうち、医師および患者間において、情報通信機器を通して、患者の診察及び診断を行い診断結果の伝達や処方等の診療行為を、リアルタイムにより行う行為である。なお、遠隔医療とは、情報通信機器を活用した健康増進、医療に関する行為である。 (embodiment)
<Overview>
Hereinafter, this embodiment will be described with reference to the drawings.
FIG. 1 is a diagram showing an overview of an online medical appointment system according to this embodiment.
A patient uses the online medical appointment system according to the present embodiment to search for and make a reservation for a medical facility that can receive online medical treatment. In this embodiment, the patient is a user who wishes to receive an online consultation. Patients want online medical care because they want to avoid the risk of hospital-acquired infections, they don't have time to see a doctor, and they want to find the best clinic. The patient performs the above-described search and reservation by using the browser of the patient terminal 2 or a dedicated application.
A medical facility receives an appointment from a patient using the online medical appointment system according to this embodiment. Medical facilities include hospitals, clinics (clinics (including dental clinics)), and the like.
Medical facilities want online medical consultations because they want to take measures against refraining from seeing a doctor, want to prevent the outflow of existing patients, want to acquire new patients, and want to maintain the re-examination rate. be. The medical facility confirms the received reservation by using the browser of the medical facility terminal 3 or a dedicated application.
Here, online medical care is a type of telemedicine, in which a doctor and a patient examine and diagnose a patient through information communication equipment, and transmit diagnosis results and medical treatment such as prescription in real time. Telemedicine is health promotion and medical treatment using information communication equipment.
　本実施形態に係るオンライン診療予約システム（サーバ１）では、複数の医療施設検索システムＳＳ－１～ＳＳ－ｎ（ｎは２以上の自然数）から、各々が独自に管理する医療施設情報を取得する。医療施設検索システムＳＳ－１～ＳＳ－ｎは、複数の医療施設情報を掲載し、当該複数の医療施設情報を検索するためのシステムである。
　医療施設情報としては、例えば、医療施設における名称、所在地、電話番号、メールアドレス、アクセス情報、評価情報（いわゆる、口コミ）、公式サイトのＵＲＬ、診療科目、診療日、診療時間や対応可能な疾患治療内容等の情報が挙げられる。
　本実施形態では、サーバ１は、これらの医療施設検索システムＳＳ－１～ＳＳ－ｎから、医療施設情報を取得するものとする。以下、本実施形態に係るオンライン診療予約システムの詳細について説明する。 In the online medical appointment reservation system (server 1) according to this embodiment, medical facility information independently managed by each of a plurality of medical facility search systems SS-1 to SS-n (n is a natural number of 2 or more) is acquired. . The medical facility search systems SS-1 to SS-n are systems for listing a plurality of medical facility information and searching for the plurality of medical facility information.
Examples of medical facility information include the name, location, telephone number, email address, access information, evaluation information (so-called word of mouth), official website URL, medical department, medical treatment date, medical treatment hours, and available diseases. Information such as treatment details can be mentioned.
In this embodiment, the server 1 acquires medical facility information from these medical facility search systems SS-1 to SS-n. Details of the online medical appointment system according to the present embodiment will be described below.
＜システム構成＞
　図２は、本実施形態に係るオンライン診療予約システムのシステム構成の概要を示す図である。本実施形態に係るオンライン診療予約システムは、処理を行うサーバ１と、患者が操作する患者端末２と、医療施設の担当者が操作する医療施設端末３とが、インターネット等の所定のネットワークＮを介して相互に接続されることで構成される。 <System configuration>
FIG. 2 is a diagram showing an overview of the system configuration of the online medical appointment system according to this embodiment. In the online medical appointment system according to this embodiment, a server 1 that performs processing, a patient terminal 2 operated by a patient, and a medical facility terminal 3 operated by a person in charge of a medical facility are connected to a predetermined network N such as the Internet. are connected to each other via
　サーバ１は、患者端末２および医療施設端末３の各動作と協働して各種処理を実行する。患者端末２および医療施設端末３は、ＰＣ、スマートフォン、タブレットＰＣ等である。 The server 1 cooperates with each operation of the patient terminal 2 and the medical facility terminal 3 to execute various processes. The patient terminal 2 and the medical facility terminal 3 are PCs, smartphones, tablet PCs, and the like.
＜ハードウェア構成＞
　図３は、本実施形態に係るサーバ１のハードウェア構成を示すブロック図である。サーバ１は、ＣＰＵ（Ｃｅｎｔｒａｌ　Ｐｒｏｃｅｓｓｉｎｇ　Ｕｎｉｔ）１１と、ＲＯＭ（Ｒｅａｄ　Ｏｎｌｙ　Ｍｅｍｏｒｙ）１２と、ＲＡＭ（Ｒａｎｄｏｍ　Ａｃｃｅｓｓ　Ｍｅｍｏｒｙ）１３と、バス１４と、入出力インターフェース１５と、出力部１６と、入力部１７と、記憶部１８と、通信部１９と、ドライブ２０と、を備えている。 <Hardware configuration>
FIG. 3 is a block diagram showing the hardware configuration of the server 1 according to this embodiment. The server 1 includes a CPU (Central Processing Unit) 11, a ROM (Read Only Memory) 12, a RAM (Random Access Memory) 13, a bus 14, an input/output interface 15, an output section 16, and an input section 17. , a storage unit 18 , a communication unit 19 , and a drive 20 .
　ＣＰＵ１１は、ＲＯＭ１２に記録されているプログラム、又は、記憶部１８からＲＡＭ１３にロードされたプログラムに従って各種の処理を実行する。ＲＡＭ１３には、ＣＰＵ１１が各種の処理を実行する上において必要なデータ等も適宜記憶される。ＣＰＵ１１、ＲＯＭ１２及びＲＡＭ１３は、バス１４を介して相互に接続されている。このバス１４にはまた、入出力インターフェース１５も接続されている。 The CPU 11 executes various processes according to programs recorded in the ROM 12 or programs loaded from the storage unit 18 to the RAM 13 . The RAM 13 also stores data necessary for the CPU 11 to execute various processes. The CPU 11 , ROM 12 and RAM 13 are interconnected via a bus 14 . An input/output interface 15 is also connected to this bus 14 .
　入出力インターフェース１５には、出力部１６、入力部１７、記憶部１８、通信部１９及びドライブ２０が接続されている。出力部１６は、ディスプレイやスピーカ等で構成され、各種情報を画像や音声として出力する。入力部１７は、キーボードやマウス等で構成され、各種情報を入力する。記憶部１８は、ハードディスクやＤＲＡＭ（Ｄｙｎａｍｉｃ　Ｒａｎｄｏｍ　Ａｃｃｅｓｓ　Ｍｅｍｏｒｙ）等で構成され、各種データを記憶する。通信部１９は、インターネットを含むネットワークＮを介して他の装置との間で通信を行う。 An output unit 16, an input unit 17, a storage unit 18, a communication unit 19, and a drive 20 are connected to the input/output interface 15. The output unit 16 includes a display, a speaker, and the like, and outputs various information as images and sounds. The input unit 17 is composed of a keyboard, a mouse, etc., and inputs various kinds of information. The storage unit 18 is composed of a hard disk, a DRAM (Dynamic Random Access Memory), or the like, and stores various data. The communication unit 19 communicates with other devices via a network N including the Internet.
　ドライブ２０には、磁気ディスク、光ディスク、光磁気ディスク、或いは半導体メモリ等よりなる、リムーバブルメディア２１が適宜装着される。ドライブ２０によってリムーバブルメディア２１から読み出されたプログラムは、必要に応じて記憶部１８にインストールされる。また、リムーバブルメディア２１は、記憶部１８に記憶されている各種データも、記憶部１８と同様に記憶することができる。 A removable medium 21 made up of a magnetic disk, an optical disk, a magneto-optical disk, a semiconductor memory, or the like is appropriately mounted in the drive 20 . A program read from the removable medium 21 by the drive 20 is installed in the storage section 18 as necessary. In addition, the removable medium 21 can also store various data stored in the storage section 18 in the same manner as the storage section 18 .
　なお、図示はしないが、患者端末２および医療施設端末３は、図３に示すハードウェア構成を有し、さらに、出力部１６として表示部（ディスプレイ）を備える。 Although not shown, the patient terminal 2 and the medical facility terminal 3 have the hardware configuration shown in FIG.
＜機能構成＞
　図４は、本実施形態に係るサーバ１における機能的構成の一例を示す機能ブロック図である。
　サーバ１のＣＰＵ１１においては、動作する際に、医療施設情報取得部３１、検索指示受付部３２、医療施設検索部３３、予約指示受付部３４、予約情報送信部３５、更新情報取得部３６、医療施設情報更新部３７、統合部３８、紐付部３９、評価情報集約部４０、評価情報削除部４１、アクション受付部４２、ポイント付与部４３、期限管理部４４、診療録取得部４５、診療録提供部４６等が機能する。
　また、サーバ１の記憶部１８においては、医療施設取得情報ＤＢ５１、医療施設基本情報ＤＢ５２、評価情報ＤＢ５３、ポイント情報ＤＢ５４、診療録ＤＢ５５等が設けられる。
　なお、便宜的に、上述の各機能部および各情報ＤＢを、オンライン診療検索機能（検索処理）、医療施設情報の統合機能（データコンバイナー）、評価機能（口コミ）、ポイント機能、診療録機能（カルテ庫）、各情報ＤＢに分類して説明する。 <Functional configuration>
FIG. 4 is a functional block diagram showing an example of the functional configuration of the server 1 according to this embodiment.
In the CPU 11 of the server 1, when operating, a medical facility information acquisition unit 31, a search instruction reception unit 32, a medical facility search unit 33, an appointment instruction reception unit 34, an appointment information transmission unit 35, an update information acquisition unit 36, a medical Facility information update unit 37, integration unit 38, linking unit 39, evaluation information aggregation unit 40, evaluation information deletion unit 41, action reception unit 42, point addition unit 43, deadline management unit 44, medical record acquisition unit 45, medical record provision The part 46 etc. function.
In the storage unit 18 of the server 1, a medical facility acquisition information DB 51, a medical facility basic information DB 52, an evaluation information DB 53, a point information DB 54, a medical record DB 55, and the like are provided.
For convenience, each function unit and each information DB described above are combined with an online medical treatment search function (search processing), a medical facility information integration function (data combiner), an evaluation function (word of mouth), a point function, a medical record function ( medical records) and each information DB.
≪オンライン診療検索機能≫
［機能構成の詳細（オンライン診療検索機能）］
　図４に示す医療施設情報取得部３１、検索指示受付部３２、医療施設検索部３３、予約指示受付部３４、予約情報送信部３５、更新情報取得部３６、医療施設情報更新部３７について説明する。 ≪Online medical treatment search function≫
[Details of function configuration (online medical treatment search function)]
The medical facility information acquisition unit 31, the search instruction reception unit 32, the medical facility search unit 33, the reservation instruction reception unit 34, the reservation information transmission unit 35, the update information acquisition unit 36, and the medical facility information update unit 37 shown in FIG. 4 will be described. .
　医療施設情報取得部３１は、複数の医療施設検索システムＳＳ－１～ＳＳ－ｎから、各々が独自に管理する医療施設情報を取得する。例えば、医療施設情報取得部３１は、所定のスクレイピングツールを用いて、各医療施設検索システムから、医療施設情報を取得する。医療施設情報取得部３１は、複数の医療施設検索システムＳＳ－１～ＳＳ－ｎから取得した医療施設情報を、医療施設取得情報ＤＢ５１に格納する。
　また、医療施設情報取得部３１は、所定の情報提供サービスから、ネットワークＮを介して通信を行うことにより医療施設情報を取得して、医療施設基本情報ＤＢ５２に格納する。
　なお、医療施設情報取得部３１が医療施設情報を取得する方法は上記に限定されず、例えば、他の医療施設検索システムから、医療施設情報を購入（有償、無償を含む）してもよい。また、患者（患者端末２）や、医療施設（医療施設端末３）から、医療施設情報を取得してもよい。 The medical facility information acquisition unit 31 acquires medical facility information independently managed by each of the plurality of medical facility search systems SS-1 to SS-n. For example, the medical facility information acquisition unit 31 acquires medical facility information from each medical facility search system using a predetermined scraping tool. The medical facility information acquisition unit 31 stores the medical facility information acquired from the plurality of medical facility search systems SS-1 to SS-n in the medical facility acquisition information DB51.
Further, the medical facility information acquisition unit 31 acquires medical facility information from a predetermined information providing service by performing communication via the network N, and stores it in the medical facility basic information DB 52 .
Note that the method by which the medical facility information acquisition unit 31 acquires medical facility information is not limited to the above. For example, medical facility information may be purchased (including paid or free) from another medical facility search system. Further, medical facility information may be acquired from a patient (patient terminal 2) or a medical facility (medical facility terminal 3).
　検索指示受付部３２は、患者（ユーザ）から、医療施設の検索指示を受け付ける。本実施形態では、検索指示受付部３２は、患者から検索条件とともに検索指示を受け付ける。
　検索条件としては、症状、地域、診療科目、（医療施設情報の取得元の）医療施設検索システム、詳細条件、紹介動画の有無、キーワード等が挙げられる。
　詳細条件としては、オンライン診療可、電話診療可、往診対応可、夜間診療可、駅から徒歩圏内、クレジットカード対応可、バリアフリー対応可、駐車場あり、キッズスペースあり、無料送迎あり、入院設備あり、日曜診療可、祝日診療可等が挙げられる。 The search instruction receiving unit 32 receives a medical facility search instruction from a patient (user). In this embodiment, the search instruction receiving unit 32 receives a search instruction together with search conditions from the patient.
Search conditions include symptom, area, medical department, medical facility search system (from which medical facility information is acquired), detailed conditions, presence/absence of introductory videos, keywords, and the like.
Detailed conditions include online consultation, telephone consultation, home visit, nighttime consultation, walking distance from the station, credit card, barrier-free, parking, kids space, free shuttle service, hospitalization facilities. Yes, there are services available on Sundays and public holidays.
　医療施設検索部３３は、上述の検索指示に応じて、医療施設を検索する。本実施形態では、医療施設検索部３３は、医療施設取得情報ＤＢ５１と医療施設基本情報ＤＢ５２とを紐づけて、上述の検索条件に合致する医療施設を検索する。また、本実施形態では、医療施設検索部３３は、複数の医療施設のうち、オンライン診療を受付可能な医療施設を検索するものとする。
　ここで、オンライン診療を受付可能な医療施設は、全医療施設（歯科診療所を除く約１０万箇所）のうち約５％（約５千箇所）のみである（２０２１年１０月現在）。そのため、患者は、例えば、１つずつ医療施設のウェブサイトを閲覧して、オンライン診療を受付可能であるか否かを確認するのは困難である。また、従来の医療施設検索システムでは、システム毎に検索可能な医療施設が異なり、多くの医療施設を対象にオンライン診療を受付可能な医療施設を確認することが困難であった。また、従来の医療施設検索システムでは、所定の医療施設においては、一度受診した場合に限り検索可能とするなど、結果として、患者にとって適切な、オンライン診療対応の医療施設を必ずしも確認できなかった。
　医療施設検索部３３は、複数の医療施設検索システムＳＳ－１～ＳＳ－ｎから取得した多くの医療施設情報から、患者の意に沿う（例えば、オンライン診療を受付可能な）医療施設を検索することができる。 The medical facility search unit 33 searches for medical facilities according to the above search instruction. In this embodiment, the medical facility search unit 33 associates the medical facility acquisition information DB 51 with the medical facility basic information DB 52 to search for medical facilities that match the above search conditions. Further, in the present embodiment, the medical facility search unit 33 searches for medical facilities that can receive online medical care among a plurality of medical facilities.
Here, only about 5% (about 5,000) of all medical facilities (about 100,000, excluding dental clinics) can accept online medical treatment (as of October 2021). Therefore, it is difficult for a patient to browse the websites of medical facilities one by one and confirm whether or not they can accept online medical consultations. In addition, with conventional medical facility search systems, the medical facilities that can be searched differ for each system, and it is difficult to confirm medical facilities that can accept online medical care among many medical facilities. In addition, with conventional medical facility search systems, it is only possible to search for a given medical facility once the patient has seen a doctor.
The medical facility search unit 33 searches for a medical facility that meets the patient's wishes (for example, that can accept online medical treatment) from a large amount of medical facility information acquired from a plurality of medical facility search systems SS-1 to SS-n. be able to.
　また、医療施設検索部３３は、患者の住所との距離が所定距離以内の医療施設を、オンライン診療可能な医療施設として検索するとよい。所定距離は特に限定されないが、例えば、３０ｋｍとすることができる。これにより、２０２１年１０現在の規定により、オンライン診療が可能な医療施設（３０ｋｍ以内の医療施設）を検索することができる。なお、所定距離は特に限定されず、３０ｋｍ以上であってもよく、３０ｋｍ未満であってもよい。
　なお、上記の例のように「３０ｋｍ以内」としているのは、厚生労働省保険局医療課による事務連絡内で、オンライン診療の対象となる患者は、「日常的に通院又は訪問による対面診療が可能な患者（目安としては、概ね３０分以内に通院又は訪問が可能な患者）」であることが前提のためである。よって、医療施設検索部３３は、所定距離に限定されず、例えば、徒歩、交通機関（電車、バス等）、高速道路での移動を加味して、ユーザが「日常的に通院又は訪問による対面診療が可能な患者」該当する医療施設を、オンライン診療可能な医療施設として検索してもよい。
　例えば、患者の住所は、保険証に記載の住所を用いることができる。なお、基準となる位置は住所に限定されず、患者の現在地、患者の指定した場所であってもよい。
　これにより、患者は、所定の距離以内であれば、例えば、市区町村を跨いで、多くの医療施設をオンラインで受診可能となる。また、医療施設は、空き時間に診察が可能となる。また、医療施設は、新規の患者を獲得しやすくなる。なお、オンラインでの受診は、例えば、種々のウェブ会議システムを利用するとよい。 Further, the medical facility search unit 33 may search medical facilities within a predetermined distance from the patient's address as medical facilities capable of online medical treatment. Although the predetermined distance is not particularly limited, it can be set to 30 km, for example. As a result, according to the regulations as of October 2021, it is possible to search for medical facilities (medical facilities within 30 km) where online medical care is possible. Note that the predetermined distance is not particularly limited, and may be 30 km or more or less than 30 km.
As in the above example, "within 30 km" is because the Ministry of Health, Labor and Welfare's Health Insurance Bureau Medical Affairs Division stipulates that patients who are eligible for online medical treatment should be able to receive face-to-face medical treatment by going to the hospital or visiting the hospital on a daily basis. This is because the premise is that the patient should be a "good patient (as a guideline, a patient who can go to the hospital or visit the hospital within about 30 minutes)". Therefore, the medical facility search unit 33 is not limited to a predetermined distance. "Patients who are available for medical care" may be searched for medical facilities that are available for online medical care.
For example, as the patient's address, the address described in the insurance card can be used. Note that the reference position is not limited to the address, and may be the current location of the patient or a location specified by the patient.
As a result, a patient can visit many medical facilities online, for example, across municipalities, within a predetermined distance. In addition, medical facilities can be consulted during free time. In addition, medical facilities will find it easier to acquire new patients. For online consultation, for example, various web conference systems may be used.
　予約指示受付部３４は、検索された医療施設のうち、患者から第１医療施設の予約指示を受け付ける。第１医療施設とは、検索結果のうち、患者の意に沿った医療施設である。 The reservation instruction receiving unit 34 receives a reservation instruction for the first medical facility from the patient among the retrieved medical facilities. The first medical facility is a medical facility that meets the patient's will among the search results.
　予約情報送信部３５は、予約指示に応じて、第１医療施設に対して、予約情報を送信する。本実施形態では、予約情報送信部３５は、オンライン診療の予約を行うための予約情報を送信するものとする。
　予約情報としては、診察方式（来院またはオンライン）、日程、時間等が挙げられる。
　なお、予約情報送信部３５は、第１医療施設の医療施設端末３（または第１医療施設の管理するシステム）に対して、予約情報を直接送信してもよく、また、第１医療施設が検索可能な医療施設検索システムに対して、予約情報を送信してもよい。例えば、予約情報送信部３５は、医療施設検索システムの予約ページに遷移するとともに、予約情報を送信（設定）してもよい。 The reservation information transmission unit 35 transmits reservation information to the first medical facility in response to the reservation instruction. In this embodiment, the appointment information transmission unit 35 is assumed to transmit appointment information for making an appointment for online medical treatment.
Appointment information includes a consultation method (in-hospital visit or online), schedule, time, and the like.
The reservation information transmission unit 35 may directly transmit the reservation information to the medical facility terminal 3 of the first medical facility (or a system managed by the first medical facility). Appointment information may be sent to a searchable medical facility search system. For example, the reservation information transmission unit 35 may transmit (set) the reservation information while transitioning to the reservation page of the medical facility search system.
　更新情報取得部３６は、医療施設の新設、統合、廃合、継承のうち少なくとも１つに関する更新情報を取得する。更新情報取得部３６は、例えば、省庁（例えば、厚生労働省）が管理する医療施設情報や、企業が提供する情報提供サービス等から、医療施設における更新情報を取得する。
　ここで、医療施設は、約１年間に、全医療施設（歯科診療所を含む約１６万箇所）のうち、約１万箇所が新設し、約１万箇所が廃合している。よって、最新の医療施設情報を保持する必要があるため、例えば、更新情報取得部３６は、定期的に（例えば、１週間毎に）医療施設の更新情報を取得するとよい。 The update information acquisition unit 36 acquires update information on at least one of new establishment, integration, abolition, and succession of medical facilities. The update information acquisition unit 36 acquires update information on medical facilities from, for example, medical facility information managed by ministries and agencies (for example, the Ministry of Health, Labor and Welfare) and information providing services provided by companies.
Of all medical facilities (about 160,000 including dental clinics), about 10,000 are newly established and about 10,000 are closed in about one year. Therefore, since it is necessary to hold the latest medical facility information, for example, the update information acquisition unit 36 may acquire update information of medical facilities periodically (for example, once a week).
　医療施設情報更新部３７は、更新情報に基づいて、医療施設取得情報ＤＢ５１および医療施設基本情報ＤＢ５２に格納される医療施設情報を更新する（追加、更新、または削除）。例えば、医療施設情報更新部３７は、更新情報を取得したタイミングで、医療施設情報を更新するとよい。 The medical facility information update unit 37 updates (adds, updates, or deletes) the medical facility information stored in the medical facility acquisition information DB 51 and the medical facility basic information DB 52 based on the update information. For example, the medical facility information updating unit 37 may update the medical facility information at the timing when the update information is acquired.
［処理内容：オンライン診療検索処理］
　図５は、オンライン診療検索処理の一例を示す図である。 [Processing content: Online medical treatment search processing]
FIG. 5 is a diagram showing an example of online medical treatment search processing.
　ステップＳ１１では、医療施設情報取得部３１は、医療施設情報を取得するか否かを判断する。取得する場合はステップＳ１２に進み、そうでない場合はステップＳ１３に進む。例えば、医療施設情報取得部３１は、医療施設情報を取得するタイミングであるか否かを判断する。タイミングは特に限定されず、例えば、毎日９：００でもよい。 In step S11, the medical facility information acquisition unit 31 determines whether or not to acquire medical facility information. When acquiring, it progresses to step S12, and when that is not right, it progresses to step S13. For example, the medical facility information acquisition unit 31 determines whether it is time to acquire medical facility information. The timing is not particularly limited, and may be, for example, 9:00 every day.
　ステップＳ１２では、医療施設情報取得部３１は、上述したように医療施設情報を取得する。 In step S12, the medical facility information acquisition unit 31 acquires medical facility information as described above.
　ステップＳ１３では、検索指示受付部３２は、患者端末２から医療施設の検索指示（リクエスト）を受け付けたか否かを判断する。受け付けた場合は、ステップＳ１４に進み、そうでない場合はステップＳ２０に進む。 In step S13, the search instruction receiving unit 32 determines whether or not a medical facility search instruction (request) has been received from the patient terminal 2. If accepted, the process proceeds to step S14; otherwise, the process proceeds to step S20.
　ステップＳ１４では、検索指示受付部３２は、患者端末２から検索条件（リクエスト）を受け付ける。 In step S14, the search instruction receiving unit 32 receives search conditions (requests) from the patient terminal 2.
　ステップＳ１５では、医療施設検索部３３は、上述した検索条件に合致する医療施設を検索する。 In step S15, the medical facility search unit 33 searches for medical facilities that match the search conditions described above.
　ステップＳ１６では、医療施設検索部３３は、検索結果を患者端末２の表示部に表示するよう制御する。 In step S16, the medical facility search unit 33 controls the display unit of the patient terminal 2 to display the search results.
　ステップＳ１７では、予約指示受付部３４は、患者端末２から、検索結果内の医療施設に対して、予約指示が送信されたか否かを判断する。予約指示が送信された場合はステップＳ１８に進み、そうでない場合はステップＳ２０に進む。 In step S17, the appointment instruction receiving unit 34 determines whether or not an appointment instruction has been sent from the patient terminal 2 to the medical facility in the search results. If the reservation instruction has been transmitted, the process proceeds to step S18; otherwise, the process proceeds to step S20.
　ステップＳ１８では、予約指示受付部３４は、患者端末２から予約を受け付ける。 In step S18, the reservation instruction receiving unit 34 receives a reservation from the patient terminal 2.
　ステップＳ１９では、予約情報送信部３５は、受け付けた予約に関する情報を対象の医療施設に送信する。予約情報送信部３５は、予約対象における医療施設の医療施設端末３（または第１医療施設の管理するシステム）に対して、予約情報を直接送信してもよく、また、第１医療施設が検索可能な医療施設検索システムに対して、予約情報を送信してもよい。 In step S19, the reservation information transmission unit 35 transmits information regarding the received reservation to the target medical facility. The reservation information transmission unit 35 may directly transmit the reservation information to the medical facility terminal 3 of the medical facility to be reserved (or the system managed by the first medical facility), or the first medical facility may search for the reservation information. Appointment information may be sent to a possible medical facility search system.
　ステップＳ２０では、更新情報取得部３６は、更新情報があるか否かを判断する。例えば、更新情報取得部３６は、所定のタイミングで、厚生労働省が管理する医療施設情報や、企業が提供する情報提供サービス等から、医療施設における更新情報があるか否かを判断する。更新情報がある場合はステップＳ２１に進み、そうでない場合は処理を終了する。 In step S20, the update information acquisition unit 36 determines whether or not there is update information. For example, at a predetermined timing, the update information acquisition unit 36 determines whether or not there is update information for medical facilities based on medical facility information managed by the Ministry of Health, Labor and Welfare, information providing services provided by companies, and the like. If there is update information, the process proceeds to step S21; otherwise, the process ends.
　ステップＳ２１では、更新情報取得部３６は、更新情報を取得する。 In step S21, the update information acquisition unit 36 acquires update information.
　ステップＳ２２では、医療施設情報更新部３７は、更新情報に基づいて、医療施設取得情報ＤＢ５１および医療施設基本情報ＤＢ５２に格納される医療施設情報を更新する。 In step S22, the medical facility information updating unit 37 updates the medical facility information stored in the medical facility acquisition information DB 51 and the medical facility basic information DB 52 based on the update information.
≪医療施設情報の統合機能（データコンバイナー）≫
［機能構成の詳細（統合機能）］
　図４に示す統合部３８、紐付部３９について説明する。 ≪Medical facility information integration function (data combiner)≫
[Details of function configuration (integrated function)]
The integration section 38 and the linking section 39 shown in FIG. 4 will be described.
　統合部３８は、複数の医療施設検索システムから取得された医療施設情報を統合する。統合部３８は、複数の医療施設検索システムから取得された医療施設のうち、重複する医療施設がある場合に、当該重複する医療施設の候補を抽出する統合対象取得部と捉えることもできる。
　本実施形態に係る医療施設情報は、複数の医療施設検索システムから取得されるため、例えば、医療施設検索システムＡの「ｘｘクリニック」と、医療施設検索システムＢの「ｘｘクリニック」のように、同一の医療施設の情報が複数レコード取得され重複することが想定される。
　そこで、本実施形態では、統合部３８は、医療施設取得情報ＤＢ５１の医療施設情報には、医療施設の名称、住所、電話番号等が含まれ、当該医療施設の名称、住所、または電話番号が一致する場合に、当該医療施設情報（複数の医療施設検索システムのそれぞれで管理される医療施設情報）を統合する。
　例えば、統合部３８は、医療施設情報において、複数の医療施設の正規化された医療施設の名称および住所（例えば、上１０桁）が一致する場合に、当該複数の医療施設は同じ医療施設であるものとして医療施設情報を統合する。
　また、例えば、統合部３８は、医療施設情報において、複数の医療施設の正規化された医療施設の電話番号が一致する場合に、当該複数の医療施設は同じ医療施設であるものとして医療施設情報を統合する。
　また、例えば、統合部３８は、医療施設情報において、複数の医療施設の正規化された医療施設の住所（例えば、上１５桁）が一致する場合に、当該複数の医療施設は同じ医療施設であるものとして医療施設情報を統合する。
　ここで、正規化とは、表記方法を統一することである。例えば、医療施設の名称の正規化としては、「医療法人」や「株式会社」のような文言を除くことを示す。また、例えば、医療施設の住所の正規化としては、「東京都中央区一丁目１番１号」を「東京都中央区１－１－１」のように表記を統一することを示す。なお、上記以外にも正規化した医療施設情報を用いてもよい。例えば、医療施設の電話番号「０３－１２３４－５６７８」を「０３１２３４５６７８」のようにハイフンを除いて（正規化）して、２つ以上の医療施設の電話番号が同一であれば、当該２つ以上の医療施設の情報を統合してもよい。
　このように、医療施設の名称および住所を用いることで、例えば、「山田医院」のような全国に同名の医療施設があり得る場合でも、同一の医療施設であるか否かを正しく判別することができる。
　なお、医療施設取得情報ＤＢ５１に格納される医療施設情報において、医療施設基本情報ＤＢ５２に医療情報と紐付かない医療施設情報がある場合に、統合部３８は、オンライン診療予約システムの管理者に対して通知してもよい。 The integration unit 38 integrates medical facility information acquired from multiple medical facility search systems. The integration unit 38 can also be regarded as an integration target acquisition unit that extracts candidates for overlapping medical facilities when there are overlapping medical facilities among medical facilities acquired from multiple medical facility search systems.
Since the medical facility information according to the present embodiment is acquired from a plurality of medical facility search systems, for example, like "xx clinic" of medical facility search system A and "xx clinic" of medical facility search system B, It is assumed that multiple records of information on the same medical facility will be acquired and duplicated.
Therefore, in the present embodiment, the integration unit 38 determines that the medical facility information in the medical facility acquisition information DB 51 includes the name, address, telephone number, etc. of the medical facility, and the name, address, or telephone number of the medical facility is If they match, the medical facility information (medical facility information managed by each of a plurality of medical facility search systems) is integrated.
For example, in the medical facility information, if the normalized medical facility names and addresses (for example, the first 10 digits) of multiple medical facilities match, the integration unit 38 determines that the multiple medical facilities are the same medical facility. Integrate healthcare facility information as it is.
Also, for example, when the normalized telephone numbers of multiple medical facilities match in the medical facility information, the integration unit 38 assumes that the multiple medical facilities are the same medical facility, integrate.
Also, for example, the integration unit 38 determines that, in the medical facility information, when the normalized medical facility addresses (for example, the first 15 digits) of multiple medical facilities match, the multiple medical facilities are the same medical facility. Integrate healthcare facility information as it is.
Here, normalization means to unify the notation method. For example, the normalization of the name of a medical facility means removing words such as “medical corporation” and “stock company”. Further, for example, the normalization of addresses of medical facilities indicates that "1-1-1, Chuo-ku, Tokyo" is unified in notation such as "1-1-1, Chuo-ku, Tokyo". In addition to the above, normalized medical facility information may be used. For example, if the phone number of a medical facility "03-1234-5678" is removed (normalized) like "0312345678" and the phone number of two or more medical facilities is the same, the two Information on the above medical facilities may be integrated.
In this way, by using the name and address of the medical facility, it is possible to correctly determine whether or not it is the same medical facility, even if there are medical facilities with the same name all over the country, such as "Yamada Clinic". can be done.
In addition, in the medical facility information stored in the medical facility acquisition information DB 51, if there is medical facility information that is not linked to medical information in the medical facility basic information DB 52, the integration unit 38 informs the administrator of the online medical appointment system may notify you.
　紐付部３９は、統合された医療施設基本情報を、前記医療施設ごとに１つの識別情報に紐づける。本実施形態では、紐付部３９は、医療施設取得情報ＤＢ５１における医療施設情報に対して、一意の（ユニークな）識別番号（ＩＤ）を、医療施設情報に対して割り当てる。上述の例で説明すると、医療施設取得情報ＤＢ５１において、医療施設検索システムＡの「ｘｘクリニック」と、医療施設検索システムＢの「ｘｘクリニック」には、同一の識別情報が付与される。 The linking unit 39 links the integrated medical facility basic information with one piece of identification information for each medical facility. In this embodiment, the linking unit 39 assigns a unique identification number (ID) to the medical facility information in the medical facility acquisition information DB 51 . In the above example, in the medical facility acquisition information DB 51, "xx clinic" of medical facility search system A and "xx clinic" of medical facility search system B are given the same identification information.
［処理内容：統合処理］
　図６は、医療施設情報の統合処理の一例を示すフローチャートである。 [Details of processing: Integrated processing]
FIG. 6 is a flowchart showing an example of processing for integrating medical facility information.
　ステップＳ３１では、統合部３８は、医療施設取得情報ＤＢ５１に格納される各医療施設情報の「（正規化された）病院名」および「（正規された）住所の上１０桁」を取得する。 In step S31, the integration unit 38 acquires the "(normalized) hospital name" and "(first 10 digits of the (normalized) address)" of each medical facility information stored in the medical facility acquisition information DB 51.
　ステップＳ３２では、統合部３８は、上述の「病院名」および「住所」の上１０桁が、医療施設基本情報ＤＢ５２に格納される医療施設情報と重複するか否かを判断する。重複する場合はステップＳ３３に進み、そうでない場合は処理を終了する。 In step S32, the integration unit 38 determines whether the first 10 digits of the "hospital name" and "address" overlap with the medical facility information stored in the medical facility basic information DB52. If so, the process proceeds to step S33; otherwise, the process ends.
　ステップＳ３３では、統合部３８は、医療施設基本情報ＤＢ５２から、重複するＩＤ（本オンライン診療予約システムの医療施設ＩＤ）を取得する。 In step S33, the integration unit 38 acquires a duplicate ID (medical facility ID of this online medical appointment system) from the medical facility basic information DB 52.
　ステップＳ３４では、紐付部３９は、医療施設取得情報ＤＢ５１のＩＤ（本オンライン診療予約システムの医療施設ＩＤ）を、ステップＳ３３で取得されたＩＤに更新する。すなわち、医療施設取得情報ＤＢ５１内で重複する医療施設情報を同一のＩＤで紐付ける。
　例えば、重複する医療施設が「ｘｘクリニック」であって、当該医療施設の医療施設基本情報ＤＢ５２内でのＩＤが「ｘ１００」である場合に、紐付部３９は、医療施設取得情報ＤＢ５１内において「ｘｘクリニック」に対応する複数のレコードのＩＤを「ｘ１００」に更新する。 In step S34, the linking unit 39 updates the ID of the medical facility acquisition information DB 51 (medical facility ID of this online medical appointment system) to the ID acquired in step S33. That is, overlapping medical facility information in the medical facility acquisition information DB 51 is linked with the same ID.
For example, if the overlapping medical facility is "xx clinic" and the ID of the medical facility in the medical facility basic information DB 52 is "x100", the linking unit 39 will add " Update the IDs of multiple records corresponding to "xx clinic" to "x100".
≪評価機能（口コミ）≫
［機能構成の詳細（評価機能）］
　図４に示す評価情報集約部４０、評価情報削除部４１について説明する。 ≪Evaluation function (word of mouth)≫
[Details of functional configuration (evaluation function)]
The evaluation information aggregation unit 40 and the evaluation information deletion unit 41 shown in FIG. 4 will be described.
　評価情報集約部４０は、複数の医療施設検索システムや、評価情報閲覧サービスから、上述の統合によって集約された医療施設ごとに、医療施設に対する患者（ユーザ）からの評価情報（所謂、口コミ）を集約する。これにより、複数の医療施設検索システムのそれぞれにおいて、例えば、「ｘｘクリニック」の口コミが投稿されていた場合に、「ｘｘクリニック」の評価情報をすべて集約することができる。評価情報集約部４０は、集約した評価情報を、医療施設情報に紐づけて、評価情報ＤＢ５３に格納する。
　なお、評価情報集約部４０は、オンライン診療予約システムを使用する患者から直接受け付けた医療施設の評価情報を、評価情報ＤＢ５３に格納してもよい。 The evaluation information aggregating unit 40 collects evaluation information (so-called word-of-mouth) from patients (users) on medical facilities for each medical facility aggregated by the above integration from a plurality of medical facility search systems and evaluation information viewing services. Summarize. As a result, in each of a plurality of medical facility search systems, for example, when word-of-mouth information about "xx clinic" has been posted, all evaluation information about "xx clinic" can be aggregated. The evaluation information aggregation unit 40 stores the aggregated evaluation information in the evaluation information DB 53 in association with the medical facility information.
Note that the evaluation information aggregating unit 40 may store the evaluation information of the medical facility received directly from the patient using the online medical appointment system in the evaluation information DB 53 .
　評価情報削除部４１は、医療施設の指示に基づいて、医療施設における評価情報の少なくとも一部を削除する。これは、例えば、オンライン診療予約システムを使用する患者に、自己の医療施設における評価情報の少なくとも一部を見られたくない場合に、医療施設から依頼を受けた上で、有償または無償で評価情報を評価情報ＤＢ５３から削除することが考えられる。
　なお、評価情報削除部４１は、医療施設の指示に基づかずに評価情報の少なくとも一部を削除してもよい。例えば、誹謗中傷などの悪質な評価情報がある場合に、当該評価情報を削除してもよい。このとき、評価情報削除部４１は、機械学習により生成した分類器を用いて、評価情報から悪質な評価情報を特定し、（自動的に、または管理者の承諾の上で）削除してもよい。 The evaluation information deletion unit 41 deletes at least part of the evaluation information in the medical facility based on instructions from the medical facility. For example, if a patient using an online medical appointment system does not want to see at least part of the evaluation information at his/her own medical facility, the evaluation information may be provided for a fee or free of charge after receiving a request from the medical facility. is deleted from the evaluation information DB 53 .
Note that the evaluation information deletion unit 41 may delete at least part of the evaluation information without being based on instructions from the medical facility. For example, if there is malicious evaluation information such as slander, the evaluation information may be deleted. At this time, the evaluation information deletion unit 41 uses a classifier generated by machine learning to identify malicious evaluation information from the evaluation information and delete it (either automatically or with the consent of the administrator). good.
　上述のようにして取得された評価情報を、クリニックや医療施設検索システムの運営者に対して有償または無償で提供する評価情報提供手段を有していてもよい。これにより、クリニック等のサービス改善につなげることができる。また、評価情報は、医療施設におけるコンサルティング会社に対して提供されてもよい。これは、評価情報（所謂、口コミ）は、有益なマーケティング情報になり得るため、例えば、コンサルティング会社が新規開業する医療施設に対して、有益な情報を提供することができる。
　また、上述のように、複数の医療施設検索システムや、評価情報閲覧サービスから受け付けた評価情報を、統合して、医療施設毎に表示する。これにより、例えば、患者は、本オンライン診療予約システムを閲覧することにより、複数のサービスを横断して対象の医療施設における幅広い評価情報（所謂、口コミ）を確認することができる。 It may have evaluation information providing means for providing the evaluation information obtained as described above to the operator of the clinic or medical facility search system for a charge or free of charge. This can lead to improvements in services at clinics and the like. The evaluation information may also be provided to consulting firms in medical facilities. Since evaluation information (so-called word of mouth) can be useful marketing information, for example, a consulting company can provide useful information to newly opened medical facilities.
Also, as described above, evaluation information received from a plurality of medical facility search systems and evaluation information browsing services is integrated and displayed for each medical facility. As a result, for example, a patient can check a wide range of evaluation information (so-called word of mouth) at a target medical facility across multiple services by browsing this online medical appointment system.
≪ポイント機能≫
［機能構成の詳細（ポイント機能）］
　図４に示すアクション受付部４２、ポイント付与部４３、期限管理部４４について説明する。 ≪Point function≫
[Details of function configuration (point function)]
The action reception unit 42, the point provision unit 43, and the time limit management unit 44 shown in FIG. 4 will be described.
　アクション受付部４２は、患者の操作に基づくアクションを受け付ける。
　アクションとしては、例えば、ログイン、診療予約、評価情報（口コミ）の追加、広告の閲覧、医療施設のホームページのリンクをクリック等が挙げられる。 The action reception unit 42 receives an action based on the patient's operation.
Actions include, for example, logging in, making a medical appointment, adding evaluation information (word-of-mouth), viewing an advertisement, and clicking a link on the home page of a medical facility.
　ポイント付与部４３は、アクションに応じたポイントを患者に付与する。本実施形態において、アクションに対応するポイントは、ポイント情報ＤＢ５４に格納されるポイントテーブルを参照して算出される。患者は、ポイント数応じて、例えば、提携サービスのポイントに変換、他の患者へ寄付等を行うことができる。なお、本実施形態では、患者ごとのポイント数や有効期限も、ポイント情報ＤＢ５４に格納されるものとする。
　なお、ポイント付与部４３は、自由診療のみ、予約ボタン押下でポイントを付与してもよい。 The point giving unit 43 gives the patient points according to the action. In this embodiment, points corresponding to actions are calculated by referring to a point table stored in the point information DB 54 . The patient can, for example, convert the points into points for affiliated services, donate them to other patients, and the like, according to the number of points. Note that in the present embodiment, the number of points and expiration date for each patient are also stored in the point information DB 54 .
Note that the point granting unit 43 may grant points by pressing a reservation button only for free medical care.
　期限管理部４４は、ポイントをユーザ毎に単位期間で集計し、当該ポイントの期限管理を単位期間で行う。例えば、期限管理部４４は、月初めから月末までの１か月間（単位期間）で患者が取得したポイントを、１か月ごとに集約する。そして、期限管理部４４は、当該ポイントの期限を月末から所定期間（例えば、１年）経過後の日付として管理する。
　なお、期限管理部４４は、患者の保有するポイントの有効期限が近い場合（所定の内の場合）に、当該患者（患者端末２）に対して通知してもよい。 The time limit management unit 44 totals the points for each user in a unit period, and manages the time limit of the points in the unit period. For example, the time limit management unit 44 aggregates the points acquired by the patient for one month (unit period) from the beginning of the month to the end of the month. Then, the expiration management unit 44 manages the expiration of the points as a date after a predetermined period (for example, one year) has passed from the end of the month.
Note that the expiration date management unit 44 may notify the patient (patient terminal 2) when the expiration date of the points owned by the patient is approaching (within a predetermined period).
　上述のポイントについて、本実施形態では、患者等によって、アカウント登録、ログイン、医療施設の閲覧、医療施設情報の提供、ポイントの購入等がなされた場合に付与される。ポイント付与の条件の一例については、図７を用いて説明する。
　なお、ポイントの原資については、例えば、オンライン診療予約システムの運営会社のマーケティング費用や、自由診療の場合における医療施設からの課金（例えば、システム利用料）や、患者自身の支払いが想定される。
　また、ポイントの使用方法については、例えば、コンビニエンスストアにおけるポイントを利用しての割引、提携ポイントと交換、経済的に検査等が受けられない方への寄付等が想定される。
　また、上述のポイントテーブルに限定されず、例えば、医療施設がアクションに対する付与ポイントを設定することができる。 In the present embodiment, the above-mentioned points are given when a patient or the like registers an account, logs in, browses medical facilities, provides medical facility information, purchases points, or the like. An example of conditions for giving points will be described with reference to FIG.
As for the source of the points, for example, it is assumed that the marketing expenses of the operating company of the online medical appointment system, the charge from the medical facility (for example, system usage fee) in the case of free medical treatment, and the payment by the patient himself/herself.
As for the usage of points, for example, discounts using points at convenience stores, exchanging for affiliated points, donations to those who cannot afford to undergo examinations, etc. are assumed.
Also, the point table is not limited to the above point table, and for example, the medical facility can set points to be given for actions.
　図７は、ポイントテーブルの一例を示す図である。
　符号７１は、ポイントを付与するタイミング（アクション）の一例である。
　符号７２は、ポイント付与に関する制限事項の一例である。
　符号７３は、付与ポイント数の一例である。本実施形態では、付与ポイントは、図７のポイントテーブルに示すように、患者（ユーザ）のランク（ステージ）によって異なる。患者のランクは、例えば、前の月に獲得したポイントの合計数に応じて決定されるものとする。 FIG. 7 is a diagram showing an example of a point table.
Reference numeral 71 is an example of the timing (action) for awarding points.
Reference numeral 72 is an example of restrictions regarding point awarding.
Reference numeral 73 is an example of the number of points to be given. In this embodiment, the given points differ depending on the rank (stage) of the patient (user), as shown in the point table of FIG. A patient's rank shall be determined, for example, according to the total number of points earned in the previous month.
［処理内容：ポイント処理］
　図８は、ポイント処理の一例を示すフローチャートである。 [Processing content: Point processing]
FIG. 8 is a flowchart showing an example of point processing.
　ステップＳ４１では、アクション受付部４２は、患者端末２から、患者の操作に基づくアクションを受け付ける。 In step S41, the action accepting unit 42 accepts an action based on the patient's operation from the patient terminal 2.
　ステップＳ４２では、ポイント付与部４３は、医療施設端末３から、上述のアクションに対するポイント付与について承諾か否かを受け付ける。承諾の場合は、ステップＳ４３に進み、そうでない場合は、ステップＳ５０に進む。 In step S42, the point granting unit 43 receives from the medical facility terminal 3 whether or not the point granting for the above action is approved. In the case of acceptance, the process proceeds to step S43; otherwise, the process proceeds to step S50.
　ステップＳ４３では、ポイント付与部４３は、上述のポイントテーブルを参照して、患者のアクションに対応する付与ポイント数を算出する。 In step S43, the point granting unit 43 refers to the point table described above and calculates the number of points to be granted corresponding to the patient's action.
　ステップＳ４４では、ポイント付与部４３は、医療施設におけるポイント残高が、付与ポイント以上であるか否かを判断する。付与ポイント以上である場合はステップＳ４６に進み、そうでない場合はステップＳ４５に進む。 In step S44, the point granting unit 43 determines whether or not the point balance at the medical facility is equal to or greater than the granted points. If it is equal to or more than the assigned points, the process proceeds to step S46; otherwise, the process proceeds to step S45.
　ステップＳ４５では、ポイント付与部４３は、チャージするか問い合わせる旨のメッセージを医療施設端末３に表示して、チャージするか否かを受け付ける。チャージする場合はステップＳ４６に進みそうでない場合はステップＳ５０に進む。
　なお、医療施設の設定により、所定のポイント残高になったら所定のポイントを自動で購入するオートチャージを行うこともできる。なお、残高ポイントが所定ポイントより下回った場合に、医療施設端末３に対して通知を行ってもよい。また、患者の使用ポイントが所定ポイントより上回った場合に、医療施設端末３に対して通知を行ってもよい。 In step S45, the point granting unit 43 displays a message asking whether to charge or not on the medical facility terminal 3, and accepts whether or not to charge. If so, the process proceeds to step S46; otherwise, the process proceeds to step S50.
It should be noted that, depending on the setting of the medical facility, it is also possible to perform auto-charging, in which predetermined points are automatically purchased when a predetermined point balance is reached. Note that the medical facility terminal 3 may be notified when the balance point falls below a predetermined point. Further, when the points used by the patient exceed a predetermined number of points, the medical facility terminal 3 may be notified.
　ステップＳ４６では、ポイント付与部４３は、患者に対してポイントを付与する。 In step S46, the point granting unit 43 grants points to the patient.
　ステップＳ４７では、ポイント付与部４３は、患者に付与したポイント数を、医療施設のポイント残高から減ずる。 In step S47, the point granting unit 43 subtracts the number of points granted to the patient from the point balance of the medical facility.
　ステップＳ４８では、期限管理部４４は、ポイントをユーザ毎に単位期間で集計し、失効するポイントがあるか否かを判断する。例えば、期限管理部４４は、毎日、所定の時刻に本判断を行うものとする。失効ポイントがある場合はステップＳ４９に進み、そうでない場合は処理を終了する。 In step S48, the time limit management unit 44 totals the points for each user in a unit period, and determines whether or not there are points that will expire. For example, it is assumed that the deadline management unit 44 makes this determination at a predetermined time every day. If there is an expiration point, the process proceeds to step S49; otherwise, the process ends.
　ステップＳ４９では、期限管理部４４は、ユーザのポイント残高から、失効ポイント分を減ずる。 In step S49, the time limit management unit 44 subtracts the expired points from the user's point balance.
　ステップＳ５０では、ポイント付与部４３は、患者端末２に対して、ポイントが付与されない旨を通知する。 In step S50, the point granting unit 43 notifies the patient terminal 2 that points will not be granted.
≪診療録機能（カルテ庫）≫
［機能構成の詳細（診療録機能）］
　図４に示す診療録取得部４５、診療録提供部４６について説明する。 ≪Medical record function (medical record repository)≫
[Details of functional configuration (medical record function)]
The medical record acquisition unit 45 and the medical record providing unit 46 shown in FIG. 4 will be described.
　診療録取得部４５は、患者によって送信された診療録を取得する。患者によって送信された診療録としては、例えば、患者が受け取った診療明細や健康診断の結果等を患者端末２で撮像またはスキャナでスキャンすることによりオンライン診療予約システムにアップロードされた診療録が挙げられる。
　診療録（カルテ）は、本実施形態では、医療に関して患者の診療経過など記録したものであって、上述のように診療明細や、健康診断の結果の他、処方箋等も含まれるものとする。取得された診療録は、診療録ＤＢ５５に格納されるものする。
　また、診療録取得部４５は、患者端末２から診療録を取得すると、当該診療録を閲覧するための情報を付した二次元バーコードを発行して、患者端末２へ送信するとよい。そして、患者は、オンライン診療の際に、例えば、ウェブ会議システムを介して、上述の二次元バーコードを医師に提示する。これにより、二次元バーコードを読み込んだ医師等が、診療録の閲覧や、ダウンロードすることができる。 The medical record acquisition unit 45 acquires the medical record transmitted by the patient. The medical records sent by the patient include, for example, a medical record uploaded to the online medical appointment system by imaging or scanning the patient's detailed medical records and health checkup results received by the patient with the patient terminal 2. .
In the present embodiment, the medical record (medical record) is a record of the course of medical treatment of a patient regarding medical care, and includes medical details, medical checkup results, prescriptions, etc., as described above. The acquired medical record is stored in the medical record DB 55 .
Further, when the medical record acquisition unit 45 acquires the medical record from the patient terminal 2 , the medical record acquisition unit 45 may issue a two-dimensional barcode attached with information for viewing the medical record, and transmit the barcode to the patient terminal 2 . Then, the patient presents the above-described two-dimensional barcode to the doctor via, for example, a web conference system during online medical care. As a result, a doctor or the like who has read the two-dimensional bar code can view or download the medical record.
　診療録提供部４６は、患者や医療施設の担当者からの指示に応じて、診療録ＤＢ５５に格納される診療録を提供（例えば、所定のディスプレイに表示）する。本実施形態では、診療録提供部４６が、医療施設の医師等が診療対象患者の診療録を取得する際に、提示する例について説明する。提示方法としては、例えば、医師等がオンライン診療予約システムにログインしている場合に、診療対象患者の診療録を提示することが挙げられる。また、例えば、患者が、自身の診療録情報の所在を記した二次元バーコードを医師等に提示して、医師等が当該二次元バーコードに示される情報にアクセスしようとした際に診療録を提示することが挙げられる。後者の提示方法では、医師等は、オンライン診療予約システムへのログインが必要ないため、オンライン診療予約システムを導入していない医療施設においても、診療録情報を提示することができる。 The medical record providing unit 46 provides the medical record stored in the medical record DB 55 (for example, displays it on a predetermined display) according to instructions from the patient or the person in charge of the medical facility. In the present embodiment, an example will be described in which the medical record providing unit 46 presents the medical record when a doctor of a medical facility or the like acquires the medical record of a patient to be treated. As a presentation method, for example, when a doctor or the like logs in to the online medical appointment system, the medical record of the patient to be treated can be presented. In addition, for example, when a patient presents a two-dimensional barcode that records the location of his/her own medical record information to a doctor, etc., and the doctor, etc. tries to access the information indicated by the two-dimensional barcode, the medical record is presented. The latter presentation method does not require doctors, etc. to log in to the online medical appointment system, so medical records can be presented even in medical facilities that have not introduced the online medical appointment system.
　上述の診療録機能により、患者の診療録を容易に、他者（例えば、オンライン診療を行う際の医療施設における医師）に共有することができる。また、上述の診療録を共有することにより、初診でもオンライン診療を受けられる証跡とすることができる。従来も地域医療連携システムの構築がなされ、患者の診療録をオンライン上で扱うことが検討されてきたが、「医師のデータ入力が煩雑」、「医師にとって診療録を共有するメリットがない」等の課題があったことから、普及するまでに至らなかった。本実施形態では、診療録機能によって、患者自身が診療録のデータを登録可能としたことにより、医師は、二次元バーコードを用いてアクセスするのみであるため、医師の負担軽減がなされた上で、容易に診療録を共有することができる。また、診療録のデータは、医師だけでなく、診療録のデータを蓄積して、企業や大学等に研究データとして提供することもできる。 With the above-mentioned medical record function, the patient's medical record can be easily shared with others (for example, doctors at medical facilities when conducting online medical care). In addition, by sharing the above-mentioned medical record, it can be used as evidence that online medical treatment can be received even at the first visit. In the past, regional medical cooperation systems have been built and the online handling of patient medical records has been considered, but "doctors' data entry is complicated" and "doctors do not benefit from sharing medical records." However, due to these problems, it did not become popular. In this embodiment, the medical record function enables the patient to register the data in the medical record by himself/herself, so that the doctor only accesses using the two-dimensional bar code, thus reducing the burden on the doctor. can easily share medical records. In addition, medical care record data can be accumulated not only for doctors, but also provided to companies, universities, etc. as research data.
≪各情報ＤＢ≫
　医療施設取得情報ＤＢ５１は、上述の医療施設情報が格納されるデータベースである。本実施形態では、医療施設情報は、他の医療施設検索システム、所定の情報提供サービス等から取得される。
　医療施設取得情報としては、取得元アプリケーション識別コード、本オンライン診療予約システムの医療施設ＩＤ、取得元の医療施設ＩＤ、予約ＵＲＬ、法人名、病院名、病院名（検索用）、住所、住所（検索用）、診療科目、特徴（文章）、特徴（タグ）、検査内容（タグ）、交通手段（最寄り駅）、駐車場、緯度、経度、診療時間、診療時間備考、診療時間その他備考、施設名、責任者、電話番号、電話番号（検索用）、所在地、郵便番号、都道府県、市区町村、それ以降の住所、公式サイトＵＲＬ、書籍掲載号（テキスト）、書籍掲載号（リンク）、自由診療費用の目安、廃院フラグ、追加フラグ、更新フラグ、削除フラグ、作成日時、更新日時、廃院日時等が挙げられる。 ≪Each information DB≫
The medical facility acquisition information DB 51 is a database in which the medical facility information described above is stored. In this embodiment, medical facility information is acquired from other medical facility search systems, predetermined information providing services, and the like.
Medical facility acquisition information includes acquisition source application identification code, medical facility ID of this online medical appointment system, acquisition source medical facility ID, reservation URL, corporate name, hospital name, hospital name (for search), address, address ( for search), medical department, characteristics (text), characteristics (tags), examination details (tags), means of transportation (nearest station), parking lot, latitude, longitude, consultation hours, consultation hours remarks, consultation hours and other remarks, facilities Name, person in charge, phone number, phone number (for search), location, postal code, prefecture, municipality, address after that, official website URL, book number (text), book number (link), Examples include a guideline for free medical expenses, a hospital abandonment flag, an addition flag, an update flag, a deletion flag, creation date and time, update date and time, and hospital abandonment date and time.
　医療施設基本情報ＤＢ５２は、統合部３８によって統合された医療施設情報が格納されるデータベースである。
　医療施設基本情報としては、本オンライン診療予約システムの医療施設ＩＤ、取得元アプリケーション識別コード、ウェブページＵＲＬ、法人名、病院名、病院名（検索用）、住所、住所（検索用）、診療科目、特徴（文章）、特徴（タグ）、検査内容（タグ）、交通手段（最寄り駅）、駐車場、緯度、経度、診療時間、診療時間備考、診療時間その他備考、施設名、責任者、電話番号、電話番号（検索用）、所在地、郵便番号、都道府県、市区町村、それ以降の住所、公式サイトＵＲＬ、書籍掲載号（テキスト）、書籍掲載号（リンク）、自由診療費用の目安、廃院フラグ、追加フラグ、更新フラグ、削除フラグ、作成日時、更新日時、廃院日時等が挙げられる。 The medical facility basic information DB 52 is a database in which medical facility information integrated by the integration unit 38 is stored.
Medical facility basic information includes the medical facility ID of this online medical appointment system, identification code of the acquisition source application, web page URL, corporate name, hospital name, hospital name (for search), address, address (for search), medical department , features (text), features (tags), examination content (tags), means of transportation (nearest station), parking lot, latitude, longitude, consultation hours, consultation hours remarks, consultation hours and other remarks, facility name, person in charge, phone number Number, phone number (for search), location, zip code, prefecture, municipality, address after that, official website URL, book publication number (text), book publication number (link), estimate of free medical expenses, Abandonment flag, addition flag, update flag, deletion flag, date and time of creation, date and time of update, date and time of abolition, etc. can be mentioned.
　評価情報ＤＢ５３は、医療施設の評価情報が格納されるデータベースである。 The evaluation information DB 53 is a database that stores evaluation information of medical facilities.
　ポイント情報ＤＢ５４は、ポイント付与部４３によって付与された患者ごとのポイント数、有効期限、およびポイント算出に用いられるポイントテーブル等が格納されるデータベースである。 The point information DB 54 is a database that stores the number of points given to each patient by the point giving unit 43, the expiration date, a point table used for point calculation, and the like.
　診療録ＤＢ５５は、診療録取得部４５によって取得された患者の診療録が格納されるデータベースである。 The medical record DB 55 is a database in which the patient's medical record acquired by the medical record acquisition unit 45 is stored.
＜本実施形態の有利な効果＞
　上述の実施形態によれば、複数の医療施設検索システムから取得した多くの医療施設情報から、患者の意に沿う（例えば、オンライン診療を受付可能な）医療施設を検索することができる。
　また、現状、オンライン診療可能な医療施設を検索する場合は、所定の医療施設検索システム（所定のオンライン診療対応アプリケーション）が公開している「オンライン診療対応クリニック情報」を用いて検索するため、当該所定の医療施設検索システムを用いない場合は検索の対象外となっていたが、本システムでは、複数の医療施設検索システムを横断して、オンライン診療を受付可能な医療施設を検索することができる。
　また、所定の医療施設検索システム（所定のオンライン診療対応アプリケーション）を使わずに、オンライン診療を実施している医療施設を、患者や医師へのヒアリングを通して独自に調査登録しており、その情報に基づいてオンライン診療可能な医療施設として検索可能にしているため、検索可能な医療施設における網羅性を高くすることができる。
　また、医療施設（例えば、クリニック）のウェブサイトにおける予約ページの情報を取得すことで、予約システムに依存しない形で患者が本システムから予約を行うことができる。 <Advantageous effects of the present embodiment>
According to the above-described embodiment, it is possible to search for a medical facility that meets the patient's wishes (for example, that can receive online medical care) from a large amount of medical facility information acquired from a plurality of medical facility search systems.
In addition, currently, when searching for medical facilities that are available for online medical treatment, search is performed using the "online medical treatment clinic information" published by the prescribed medical facility search system (prescribed application for online medical treatment). If you do not use the prescribed medical facility search system, you were not included in the search, but with this system, you can search for medical facilities that can accept online medical consultations across multiple medical facility search systems. .
In addition, without using the prescribed medical facility search system (prescribed online medical treatment compatible application), we independently survey and register medical facilities that are conducting online medical treatment through interviews with patients and doctors. Since it is possible to search for medical facilities that can be used for online medical treatment based on the above, it is possible to increase the comprehensiveness of medical facilities that can be searched.
In addition, by obtaining information on the reservation page on the website of the medical facility (for example, clinic), the patient can make a reservation from this system without relying on the reservation system.
　また、一部の医療施設はオンライン診療を実施していることを積極的に公開しておらず、また一部の医療施設検索システム（所定のオンライン診療対応アプリケーション）はオンライン診療の対応医療施設を公開していないため、実際に診察を受けるなどしないとオンライン診療が可能かどうかを判断できなかったが、上述の実施形態によれば、患者等への調査や医療施設検索システム（携帯アプリケーション）内の情報をスクレイピングする等、独自の調査に基づいてオンライン診療に対応する医療施設に関する情報を取得しているため、検索可能な医療施設における網羅性をさらに高くすることができる。 In addition, some medical facilities do not actively disclose that they are conducting online medical consultations, and some medical facility search systems (prescribed online medical consultation compatible applications) do not identify medical facilities that support online medical consultations. Since it is not open to the public, it was not possible to determine whether online medical care was possible without actually seeing a doctor. Based on our own research, such as scraping the information of the hospital, we have acquired information on medical facilities that support online medical care, so we can further increase the comprehensiveness of medical facilities that can be searched.
　また、上述の実施形態によれば、患者は、所定の距離以内であれば、例えば、市区町村を跨いで、多くの医療施設をオンラインで受診可能となる。また、医療施設は、空き時間に診察が可能となる。また、医療施設は、新規の患者を獲得しやすくなる。 Also, according to the above-described embodiment, the patient can, for example, visit many medical facilities online across municipalities within a predetermined distance. In addition, medical facilities can be consulted during free time. In addition, medical facilities will find it easier to acquire new patients.
　また、上述の実施形態によれば、重複する医療施設を統合することで、例えば、「山田医院」のような全国に同名の医療施設があり得る場合でも、同一の医療施設であるか否かを正しく判別することができる。また、複数の医療施設検索システムのそれぞれにおいて、例えば、「ｘｘクリニック」の口コミが行われていた場合に、「ｘｘクリニック」の評価情報をすべて集約することができる。 In addition, according to the above-described embodiment, by integrating overlapping medical facilities, even if there may be medical facilities with the same name all over the country, such as "Yamada Clinic", it is possible to determine whether they are the same medical facility. can be correctly determined. In addition, in each of a plurality of medical facility search systems, for example, when word-of-mouth about "xx clinic" is performed, all the evaluation information of "xx clinic" can be aggregated.
　また、上述の実施形態によれば、ポイント機能を設けることで、患者にポイントを付与することにより、検索のみで終わりということを抑え、本オンライン診療予約システムを使用して医院に予約するというインセンティブが高まる。また、ポイントを他者への寄付とすることで社会貢献につなげることができる。 In addition, according to the above-described embodiment, by providing a point function, by giving points to patients, it is possible to suppress the fact that it ends only with a search, and it is an incentive to make a reservation at a clinic using this online medical appointment system. increases. Also, by donating the points to others, it is possible to contribute to society.
　また、上述の実施形態によれば、上述の診療録機能により、患者の診療録を容易に、他者（例えば、オンライン診療を行う際の医療施設における医師）に共有することができる。また、上述の診療録を共有することにより、初診でもオンライン診療を受けられる証跡とすることができる。 In addition, according to the above-described embodiment, the above-described medical record function allows the patient's medical record to be easily shared with others (for example, a doctor at a medical facility when performing online medical care). In addition, by sharing the above-mentioned medical record, it can be used as evidence that online medical treatment can be received even at the first visit.
　以上、本発明の一実施形態について説明したが、本発明は、上述の実施形態に限定されるものではなく、本発明の目的を達成できる範囲での変形、改良等は本発明に含まれるものである。 Although one embodiment of the present invention has been described above, the present invention is not limited to the above-described embodiment, and modifications, improvements, etc. within the range that can achieve the object of the present invention are included in the present invention. is.
（その他）
　また例えば、上述した一連の処理は、ハードウェアにより実行させることもできるし、ソフトウェアにより実行させることもできる。換言すると、上述の機能的構成は例示に過ぎず、特に限定されない。即ち、上述した一連の処理を全体として実行できる機能が情報処理システムに備えられていれば足り、この機能を実現するためにどのような機能ブロックを用いるのかは特に上述の例に限定されない。また、機能ブロックの存在場所も、図４に特に限定されず、任意でよい。例えば、サーバの機能ブロックを他の端末装置（端末）等に移譲させてもよい。逆に他の装置（端末）の機能ブロックをサーバ等に移譲させてもよい。また、一つの機能ブロックは、ハードウェア単体で構成してもよいし、ソフトウェア単体で構成してもよいし、それらの組み合わせで構成してもよい。 (others)
Also, for example, the series of processes described above can be executed by hardware or by software. In other words, the functional configuration described above is merely an example and is not particularly limited. In other words, it is sufficient for the information processing system to have a function capable of executing the series of processes described above as a whole, and what kind of functional block is used to realize this function is not particularly limited to the example described above. Also, the locations of the functional blocks are not particularly limited to those shown in FIG. 4, and may be arbitrary. For example, the functional blocks of the server may be transferred to another terminal device (terminal) or the like. Conversely, functional blocks of other devices (terminals) may be transferred to a server or the like. Also, one functional block may be composed of hardware alone, software alone, or a combination thereof.
　一連の処理をソフトウェアにより実行させる場合には、そのソフトウェアを構成するプログラムが、コンピュータ等にネットワークや記録媒体からインストールされる。コンピュータは、専用のハードウェアに組み込まれているコンピュータであってもよい。また、コンピュータは、各種のプログラムをインストールすることで、各種の機能を実行することが可能なコンピュータ、例えばサーバの他汎用のスマートフォンやパーソナルコンピュータであってもよい。 When a series of processes is executed by software, the programs that make up the software are installed on a computer or the like from a network or recording medium. The computer may be a computer built into dedicated hardware. Also, the computer may be a computer capable of executing various functions by installing various programs, such as a server, a general-purpose smart phone, or a personal computer.
　このようなプログラムを含む記録媒体は、ユーザ等にプログラムを提供するために装置本体とは別に配布される図示せぬリムーバブルメディアにより構成されるだけでなく、装置本体に予め組み込まれた状態でユーザ等に提供される記録媒体等で構成される。プログラムはネットワークを介して配信可能であることから、記録媒体は、ネットワークに接続された、或いは接続可能なコンピュータに搭載、或いはアクセス可能なものであってもよい。 A recording medium containing such a program not only consists of a removable medium (not shown) that is distributed separately from the device main body in order to provide the program to the user, etc., but is also preinstalled in the device main body and stored in the user's memory. It is composed of a recording medium etc. provided for Since the program can be distributed via a network, the recording medium may be installed in or accessible to a computer connected or connectable to the network.
　なお、本明細書において、記録媒体に記録されるプログラムを記述するステップは、その順序に沿って時系列的に行われる処理はもちろん、必ずしも時系列的に処理されなくとも、並列的あるいは個別に実行される処理をも含むものである。また、本明細書において、システムの用語は、複数の装置や複数の手段等より構成される全体的な装置を意味するものとする。 In this specification, the steps of writing a program recorded on a recording medium are not necessarily processed chronologically according to the order, but may be executed in parallel or individually. It also includes the processing to be performed. Further, in this specification, the term "system" means an overall device composed of a plurality of devices, a plurality of means, or the like.
　換言すると、本発明が適用される検品システムは、次のような構成を有する各種各様の実施形態を取ることができる。
　すなわち、複数の医療施設検索システムから、各々が独自に管理する医療施設情報を取得する医療施設情報取得手段（例えば、医療施設情報取得部３１）と、
　取得された前記医療施設情報を記憶する医療施設取得情報記憶手段（例えば、医療施設取得情報ＤＢ５１および／または医療施設基本情報ＤＢ５２）と、
　（例えば、患者端末２から）ユーザ（例えば、患者）の検索指示を受け付ける検索指示受付手段（例えば、検索指示受付部３２）と、
　前記検索指示に応じて、前記医療施設取得情報記憶手段に記憶された前記医療施設情報のそれぞれが表す複数の医療施設のうち、オンライン診療を受付可能な医療施設を検索する医療施設検索手段（例えば、医療施設検索部３３）と、
　検索された前記医療施設のうち、前記ユーザから第１医療施設の予約指示を受け付ける予約指示受付手段（例えば、予約指示受付部３４）と、
　前記予約指示に応じて、前記第１医療施設に対して、前記オンライン診療の予約を行うための予約情報を送信する予約情報送信手段（例えば、予約情報送信部３５）と、
　を有する情報処理装置（オンライン診療予約システム）である。
　これにより、オンライン診療が可能な医療施設を容易に検索することができる。 In other words, the inspection system to which the present invention is applied can take various embodiments having the following configurations.
That is, from a plurality of medical facility search systems, medical facility information acquisition means (for example, medical facility information acquisition unit 31) for acquiring medical facility information independently managed by each;
medical facility acquisition information storage means for storing the acquired medical facility information (for example, medical facility acquisition information DB 51 and/or medical facility basic information DB 52);
a search instruction receiving unit (for example, a search instruction receiving unit 32) that receives a search instruction from a user (for example, a patient) (for example, from the patient terminal 2);
Medical facility search means (for example, , a medical facility search unit 33),
A reservation instruction receiving means (for example, a reservation instruction receiving unit 34) that receives a reservation instruction for a first medical facility from the user among the retrieved medical facilities;
Appointment information transmission means (e.g., appointment information transmission unit 35) for transmitting appointment information for making an appointment for the online medical treatment to the first medical facility in response to the appointment instruction;
It is an information processing device (online medical appointment system) having
This makes it possible to easily search for medical facilities that can provide online medical care.
　また、前記医療施設検索手段は、前記ユーザの住所との距離が所定距離以内の前記医療施設を、オンライン診療可能な医療施設として抽出（検索）するとよい。
　これにより、複数の医療施設検索システムから取得した多くの医療施設情報から、患者の意に沿う（例えば、オンライン診療を受付可能な）医療施設を検索することができる。 Further, the medical facility search means preferably extracts (searches) medical facilities within a predetermined distance from the address of the user as medical facilities capable of online medical treatment.
As a result, it is possible to search for a medical facility that meets the patient's wishes (for example, that can receive online medical care) from a large amount of medical facility information acquired from a plurality of medical facility search systems.
　また、前記医療施設の新設、統合、廃合、継承のうち少なくとも１つに関する更新情報を取得する更新情報取得手段（例えば、更新情報取得部３６）と、
　前記更新情報に基づいて、前記医療施設取得情報記憶手段に記憶される前記医療施設情報を更新する医療施設情報更新手段（例えば、医療施設情報更新部３７）と、をさらに有するとよい。
　これにより、年間約１万件の医療施設が新設され、年間約１万件の医療施設が廃合されている現状でも、医療施設情報における更新情報をタイムリーに取得することができる。 update information acquisition means (for example, update information acquisition unit 36) for acquiring update information on at least one of new establishment, integration, abolition, and inheritance of the medical facility;
It is preferable to further include medical facility information updating means (for example, medical facility information updating unit 37) for updating the medical facility information stored in the medical facility acquisition information storage means based on the update information.
As a result, even in the current situation where about 10,000 new medical facilities are newly established and about 10,000 medical facilities are closed annually, it is possible to timely acquire updated information in the medical facility information.
　また、前記医療施設情報には、前記医療施設の名称および住所が含まれ、
　前記医療施設の名称および住所が一致する場合に、前記複数の医療施設検索システムのそれぞれで管理される医療施設情報を統合する統合手段（例えば、統合部３８）をさらに有するとよい。
　また、前記統合手段によって統合された医療施設情報ごとに１つの識別情報を割り当てて紐づける紐付手段（例えば、紐付部３９）をさらに有するとよい。
　これにより、複数の医療施設検索システムから、各々が独自に管理する医療施設情報を取得した場合でも、同一の医療施設であるか否かを正しく判別することができる。また、これにより、同一の医療施設を複数、検索結果として提示することも回避できる。 Further, the medical facility information includes the name and address of the medical facility,
It is preferable to further include integration means (for example, integration unit 38) that integrates medical facility information managed by each of the plurality of medical facility search systems when the name and address of the medical facility match.
Further, it is preferable to further include a linking means (for example, a linking unit 39) for assigning and linking one piece of identification information to each piece of medical facility information integrated by the integration means.
As a result, even if medical facility information managed independently by each is acquired from a plurality of medical facility search systems, it is possible to correctly determine whether or not they are the same medical facility. In addition, this also avoids presenting a plurality of identical medical facilities as search results.
　また、複数の医療施設検索システムから、前記統合手段によって集約された医療施設ごとに、前記医療施設に対する前記ユーザからの評価情報を集約する評価情報集約手段（例えば、評価情報集約部４０）をさらに有するとよい。
　これにより、複数の医療施設検索システムにおける評価情報をすべて集約することができる。また、評価情報を集約することにより、集約した評価情報をユーザに閲覧させることが可能となる。 Further, an evaluation information aggregating means (e.g., an evaluation information aggregating unit 40) for aggregating evaluation information from the user regarding the medical facility for each medical facility aggregated by the aggregating means from a plurality of medical facility search systems. Good to have.
As a result, all evaluation information in multiple medical facility search systems can be aggregated. Further, by aggregating the evaluation information, it is possible to allow the user to view the aggregated evaluation information.
　また、前記医療施設の指示に基づいて、前記医療施設における前記評価情報の少なくとも一部を削除する評価情報削除手段（例えば、評価情報削除部４１）をさらに有するとよい。
　これにより、例えば、医療施設の実態にそぐわない評価情報等を削除することができる。 Moreover, it is preferable to further include evaluation information deletion means (e.g., evaluation information deletion unit 41) that deletes at least part of the evaluation information in the medical facility based on instructions from the medical facility.
As a result, for example, it is possible to delete evaluation information or the like that does not match the reality of the medical facility.
　また、前記ユーザのアクションを受け付けるアクション受付手段（例えば、アクション受付部４２）と、
　前記アクションに応じたポイント情報を規定するポイント情報記憶手段（例えば、ポイント情報ＤＢ５４）と、
　前記ポイント情報に基づいて、前記アクションに応じたポイントを付与するポイント付与手段（例えば、ポイント付与部４３）と、
　前記ポイントをユーザ毎に単位期間で集計し、前記ポイントの期限管理を前記単位期間で行う期限管理手段（例えば、期限管理部４４）と、をさらに有するとよい。
　これにより、患者にポイントを付与することにより、検索のみで終わりということを防止し、本オンライン診療予約システムを使用して医院に予約するというインセンティブが高まる。また、ポイントを他者への寄付とすることで社会貢献につなげることができる。 Also, an action receiving means (for example, an action receiving unit 42) that receives an action of the user;
Point information storage means (for example, point information DB 54) that defines point information corresponding to the action;
Point granting means (for example, point granting unit 43) that grants points corresponding to the action based on the point information;
It is preferable to further include time limit management means (for example, time limit management unit 44) that counts the points for each user in a unit period and manages the time limit of the points in the unit period.
As a result, by giving points to patients, it is possible to prevent the situation from ending only with a search, and the incentive to make an appointment with a clinic using this online medical appointment system is increased. Also, by donating the points to others, it is possible to contribute to society.
　また、前記ユーザによって送信された診療録を取得する診療録取得手段（例えば、診療録取得部４５）と、
　前記診療録を記憶する診療録記憶手段（例えば、診療録ＤＢ５５）と、をさらに有するとよい。
　これにより、患者の診療録を容易に、他者（例えば、オンライン診療を行う際の医療施設における医師）に共有することができる。また、上述の診療録を共有することにより、初診でもオンライン診療を受けられる証跡とすることができる。 medical record acquisition means (for example, medical record acquisition unit 45) for acquiring the medical record transmitted by the user;
It is preferable to further have medical record storage means (for example, medical record DB 55) that stores the medical record.
This makes it possible to easily share a patient's medical record with others (for example, a doctor at a medical facility when conducting an online consultation). In addition, by sharing the above-mentioned medical record, it can be used as evidence that online medical treatment can be received even at the first visit.
　また、複数の医療施設検索システムから、各々が独自に管理する医療施設情報を取得する医療施設情報取得ステップと、
　取得された前記医療施設情報を記憶する医療施設取得情報記憶ステップと、
　ユーザの検索指示を受け付ける検索指示受付ステップと、
　前記検索指示に応じて、前記医療施設情報に含まれる複数の医療施設のうち、オンライン診療を受付可能な医療施設を検索する医療施設検索ステップと、
　検索された前記医療施設のうち、前記ユーザから第１医療施設の予約指示を受け付ける予約指示受付ステップと、
　前記予約指示に応じて、前記第１医療施設に対して、オンライン診療の予約を行うための予約情報を送信する予約情報送信ステップと、
　を有する情報処理装置の制御方法と捉えることもできる。 a medical facility information acquisition step of acquiring medical facility information independently managed by each from a plurality of medical facility search systems;
a medical facility acquired information storage step of storing the acquired medical facility information;
a search instruction receiving step for receiving a user's search instruction;
a medical facility search step of searching for a medical facility capable of accepting online medical treatment among a plurality of medical facilities included in the medical facility information in accordance with the search instruction;
a reservation instruction receiving step of receiving a reservation instruction from the user for a first medical facility among the retrieved medical facilities;
an appointment information transmission step of sending appointment information for making an appointment for online medical treatment to the first medical facility in response to the appointment instruction;
It can also be regarded as a control method for an information processing apparatus having
　また、複数の医療施設検索システムから、各々が独自に管理する医療施設情報を取得する医療施設情報取得ステップと、
　取得された前記医療施設情報を記憶する医療施設取得情報記憶ステップと、
　ユーザの検索指示を受け付ける検索指示受付ステップと、
　前記検索指示に応じて、前記医療施設情報に含まれる複数の医療施設のうち、オンライン診療を受付可能な医療施設を検索する医療施設検索ステップと、
　検索された前記医療施設のうち、前記ユーザから第１医療施設の予約指示を受け付ける予約指示受付ステップと、
　前記予約指示に応じて、前記第１医療施設に対して、オンライン診療の予約を行うための予約情報を送信する予約情報送信ステップと、
　をコンピュータによって実行させるためのコンピュータプログラムと捉えることもできる。 a medical facility information acquisition step of acquiring medical facility information independently managed by each from a plurality of medical facility search systems;
a medical facility acquired information storage step of storing the acquired medical facility information;
a search instruction receiving step for receiving a user's search instruction;
a medical facility search step of searching for a medical facility capable of accepting online medical treatment among a plurality of medical facilities included in the medical facility information in accordance with the search instruction;
a reservation instruction receiving step of receiving a reservation instruction from the user for a first medical facility among the retrieved medical facilities;
an appointment information transmission step of sending appointment information for making an appointment for online medical treatment to the first medical facility in response to the appointment instruction;
can also be regarded as a computer program to be executed by a computer.
　　１：サーバ　　　　　　　　２：患者端末　　　　　　　３：医療施設端末
　１１：ＣＰＵ　　　　　　　１８：記憶部　　　　　　　１９：通信部
　３１：医療施設情報取得部　３２：検索指示受付部　　　３３：医療施設検索部
　３４：予約指示受付部　　　３５：予約情報送信部　　　３６：更新情報取得部
　３７：医療施設情報更新部　３８：統合部　　　　　　　３９：紐付部
　４０：評価情報集約部　　　４１：評価情報削除部　　　４２：アクション受付部
　４３：ポイント付与部　　　４４：期限管理部　　　　　４５：診療録取得部
　４６：診療録提供部　　　５１：医療施設取得情報ＤＢ　５２：医療施設基本情報ＤＢ
　５３：評価情報ＤＢ　　　５４：ポイント情報ＤＢ　　　５５：診療録ＤＢ 1: Server 2: Patient terminal 3: Medical facility terminal 11: CPU 18: Storage unit 19: Communication unit 31: Medical facility information acquisition unit 32: Search instruction receiving unit 33: Medical facility searching unit 34: Appointment instruction receiving unit 35: Reservation information transmission unit 36: Update information acquisition unit 37: Medical facility information update unit 38: Integration unit 39: Linking unit 40: Evaluation information aggregation unit 41: Evaluation information deletion unit 42: Action reception unit 43: Point grant unit 44: Deadline Management unit 45: Medical record acquisition unit 46: Medical record provision unit 51: Medical facility acquisition information DB 52: Medical facility basic information DB
53: Evaluation information DB 54: Point information DB 55: Medical record DB

Claims (11)

  1. 　複数の医療施設検索システムから、各々が独自に管理する医療施設情報を取得する医療施設情報取得手段と、
    　取得された前記医療施設情報を記憶する医療施設取得情報記憶手段と、
    　ユーザの検索指示を受け付ける検索指示受付手段と、
    　前記検索指示に応じて、前記医療施設取得情報記憶手段に記憶された前記医療施設情報のそれぞれが表す複数の医療施設のうち、オンライン診療を受付可能な医療施設を検索する医療施設検索手段と、
    　検索により抽出された前記医療施設のうち、前記ユーザから第１医療施設の予約指示を受け付ける予約指示受付手段と、
    　前記予約指示に応じて、前記第１医療施設に対して、前記オンライン診療の予約を行うための予約情報を送信する予約情報送信手段と、
    　を有する情報処理装置。     medical facility information acquisition means for acquiring medical facility information independently managed by each from a plurality of medical facility search systems;
    medical facility acquisition information storage means for storing the acquired medical facility information;
    a search instruction receiving means for receiving a user's search instruction;
    medical facility search means for searching, in accordance with the search instruction, for a medical facility capable of accepting online medical care among a plurality of medical facilities represented by each of the medical facility information stored in the medical facility acquisition information storage means;
    Appointment instruction reception means for accepting an appointment instruction for a first medical facility from the user among the medical facilities extracted by the search;
    Appointment information transmission means for transmitting appointment information for making an appointment for online medical treatment to the first medical facility in response to the appointment instruction;
    Information processing device having
  2. 　前記医療施設検索手段は、前記ユーザの住所との距離が所定距離以内の前記医療施設を、オンライン診療可能な医療施設として抽出する、
    　を有する請求項１に記載の情報処理装置。     The medical facility search means extracts the medical facility within a predetermined distance from the address of the user as a medical facility capable of online medical treatment.
    The information processing apparatus according to claim 1, comprising:
  3. 　前記医療施設の新設、統合、廃合、継承のうち少なくとも１つに関する更新情報を取得する更新情報取得手段と、
    　前記更新情報に基づいて、前記医療施設取得情報記憶手段に記憶される前記医療施設情報を更新する医療施設情報更新手段と、をさらに有する、
    　請求項１または２に記載の情報処理装置。     update information acquisition means for acquiring update information on at least one of new establishment, integration, abolition, and inheritance of the medical facility;
    medical facility information updating means for updating the medical facility information stored in the medical facility acquisition information storage means based on the update information;
    The information processing apparatus according to claim 1 or 2.
  4. 　前記医療施設情報には、前記医療施設の名称および住所が含まれ、
    　前記医療施設の名称および住所が一致する場合に、前記複数の医療施設検索システムのそれぞれで管理される医療施設情報を統合する統合手段をさらに有する、
    　請求項１から３のいずれか一項に記載の情報処理装置。     the medical facility information includes the name and address of the medical facility;
    further comprising integration means for integrating medical facility information managed by each of the plurality of medical facility search systems when the name and address of the medical facility match;
    The information processing apparatus according to any one of claims 1 to 3.
  5. 　前記統合手段によって統合された医療施設情報ごとに１つの識別情報を割り当てて紐づける紐付手段をさらに有する、
    　請求項４に記載の情報処理装置。     further comprising linking means for assigning and linking one piece of identification information to each medical facility information integrated by the integration means;
    The information processing apparatus according to claim 4.
  6. 　複数の医療施設検索システムから、前記統合手段によって集約された医療施設ごとに、前記医療施設に対する前記ユーザからの評価情報を集約する評価情報集約手段をさらに有する、
    　請求項４または５に記載の情報処理装置。     further comprising evaluation information aggregating means for aggregating, for each medical facility aggregated by the integration means, evaluation information from the user regarding the medical facility from a plurality of medical facility search systems;
    The information processing apparatus according to claim 4 or 5.
  7. 　前記医療施設の指示に基づいて、前記医療施設における前記評価情報の少なくとも一部を削除する評価情報削除手段をさらに有する、
    　請求項６に記載の情報処理装置。     further comprising evaluation information deletion means for deleting at least part of the evaluation information in the medical facility based on instructions from the medical facility;
    The information processing device according to claim 6 .
  8. 　前記ユーザのアクションを受け付けるアクション受付手段と、
    　前記アクションに応じたポイント情報を規定するポイント情報記憶手段と、
    　前記ポイント情報に基づいて、前記アクションに応じたポイントを付与するポイント付与手段と、
    　前記ポイントをユーザ毎に単位期間で集計し、前記ポイントの期限管理を前記単位期間で行う期限管理手段と、をさらに有する、
    　請求項１から７のいずれか一項に記載の情報処理装置。     action receiving means for receiving an action of the user;
    point information storage means for defining point information corresponding to the action;
    Point giving means for giving points according to the action based on the point information;
    a deadline management means for totalizing the points for each user in a unit period and managing the deadline of the points in the unit period;
    The information processing apparatus according to any one of claims 1 to 7.
  9. 　前記ユーザによって送信された診療録を取得する診療録取得手段と、
    　前記診療録を記憶する診療録記憶手段と、をさらに有する、
    　請求項１から８のいずれか一項に記載の情報処理装置。     medical record acquisition means for acquiring the medical record transmitted by the user;
    medical record storage means for storing the medical record,
    The information processing apparatus according to any one of claims 1 to 8.
  10. 　複数の医療施設検索システムから、各々が独自に管理する医療施設情報を取得する医療施設情報取得ステップと、
    　取得された前記医療施設情報を記憶する医療施設取得情報記憶ステップと、
    　ユーザの検索指示を受け付ける検索指示受付ステップと、
    　前記検索指示に応じて、前記医療施設情報に含まれる複数の医療施設のうち、オンライン診療を受付可能な医療施設を検索する医療施設検索ステップと、
    　検索された前記医療施設のうち、前記ユーザから第１医療施設の予約指示を受け付ける予約指示受付ステップと、
    　前記予約指示に応じて、前記第１医療施設に対して、オンライン診療の予約を行うための予約情報を送信する予約情報送信ステップと、
    　を有する情報処理装置の制御方法。     a medical facility information acquisition step of acquiring medical facility information independently managed by each from a plurality of medical facility search systems;
    a medical facility acquired information storage step of storing the acquired medical facility information;
    a search instruction receiving step for receiving a user's search instruction;
    a medical facility search step of searching for a medical facility capable of accepting online medical treatment among a plurality of medical facilities included in the medical facility information in accordance with the search instruction;
    a reservation instruction receiving step of receiving a reservation instruction from the user for a first medical facility among the retrieved medical facilities;
    an appointment information transmission step of sending appointment information for making an appointment for online medical treatment to the first medical facility in response to the appointment instruction;
    A control method for an information processing apparatus having
  11. 　複数の医療施設検索システムから、各々が独自に管理する医療施設情報を取得する医療施設情報取得ステップと、
    　取得された前記医療施設情報を記憶する医療施設取得情報記憶ステップと、
    　ユーザの検索指示を受け付ける検索指示受付ステップと、
    　前記検索指示に応じて、前記医療施設情報に含まれる複数の医療施設のうち、オンライン診療を受付可能な医療施設を検索する医療施設検索ステップと、
    　検索された前記医療施設のうち、前記ユーザから第１医療施設の予約指示を受け付ける予約指示受付ステップと、
    　前記予約指示に応じて、前記第１医療施設に対して、オンライン診療の予約を行うための予約情報を送信する予約情報送信ステップと、
    　をコンピュータによって実行させるためのコンピュータプログラム。

          a medical facility information acquisition step of acquiring medical facility information independently managed by each from a plurality of medical facility search systems;
    a medical facility acquired information storage step of storing the acquired medical facility information;
    a search instruction receiving step for receiving a user's search instruction;
    a medical facility search step of searching for a medical facility capable of accepting online medical treatment among a plurality of medical facilities included in the medical facility information in accordance with the search instruction;
    a reservation instruction receiving step of receiving a reservation instruction from the user for a first medical facility among the retrieved medical facilities;
    an appointment information transmission step of sending appointment information for making an appointment for online medical treatment to the first medical facility in response to the appointment instruction;
    computer program for execution by a computer.
PCT/JP2022/043275 2021-11-24 2022-11-24 Information processing device WO2023095817A1 (en)

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Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2003058636A (en) * 2000-05-22 2003-02-28 Toshiba Corp Receiving method of medical facility, medical information database, and patient terminal for reception at medical facility
JP2003157388A (en) * 2001-11-22 2003-05-30 Ntt Data Corp Sales promotion information providing device
JP2008158981A (en) * 2006-12-26 2008-07-10 Fujifilm Corp Medical examination reservation proxy device and method
JP2017027552A (en) * 2015-07-28 2017-02-02 ナレッジスイート株式会社 Information collection system and information management system
JP2020194346A (en) * 2019-05-28 2020-12-03 キヤノンメディカルシステムズ株式会社 Medical institution selection supporting device

Patent Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2003058636A (en) * 2000-05-22 2003-02-28 Toshiba Corp Receiving method of medical facility, medical information database, and patient terminal for reception at medical facility
JP2003157388A (en) * 2001-11-22 2003-05-30 Ntt Data Corp Sales promotion information providing device
JP2008158981A (en) * 2006-12-26 2008-07-10 Fujifilm Corp Medical examination reservation proxy device and method
JP2017027552A (en) * 2015-07-28 2017-02-02 ナレッジスイート株式会社 Information collection system and information management system
JP2020194346A (en) * 2019-05-28 2020-12-03 キヤノンメディカルシステムズ株式会社 Medical institution selection supporting device

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