WO2022197026A1 - Serveur, système de fourniture de service et procédé de traitement de serveur - Google Patents

Serveur, système de fourniture de service et procédé de traitement de serveur Download PDF

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Publication number
WO2022197026A1
WO2022197026A1 PCT/KR2022/003512 KR2022003512W WO2022197026A1 WO 2022197026 A1 WO2022197026 A1 WO 2022197026A1 KR 2022003512 W KR2022003512 W KR 2022003512W WO 2022197026 A1 WO2022197026 A1 WO 2022197026A1
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WO
WIPO (PCT)
Prior art keywords
message
server
terminal
content providing
response
Prior art date
Application number
PCT/KR2022/003512
Other languages
English (en)
Korean (ko)
Inventor
신상범
최용식
정해원
김정국
김수진
Original Assignee
주식회사 디오티스
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
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Publication date
Application filed by 주식회사 디오티스 filed Critical 주식회사 디오티스
Publication of WO2022197026A1 publication Critical patent/WO2022197026A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/40—Business processes related to the transportation industry
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/724—User interfaces specially adapted for cordless or mobile telephones
    • H04M1/72403—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
    • H04M1/7243—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages
    • H04M1/72436—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages for text messaging, e.g. short messaging services [SMS] or e-mails
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/12—Messaging; Mailboxes; Announcements

Definitions

  • the present disclosure relates to a server, a service providing system, and a processing method of the server.
  • ARS auto response service
  • a user's terminal accesses a server of an automatic response service through a call while the server of the automatic response service stores various information in voice
  • the user uses voice It is a service that enables users to search for necessary information and provides necessary information through voice.
  • An aspect of the disclosed invention can provide a server, a service providing system, and a server processing method that enable a user to visually identify service information in a conventional automatic response service and provide a new automatic response service with enhanced security function. have.
  • the service providing system is an external server, for example, a platform server, and important information of the service providing system, for example, the access address of the content providing server of the service providing system It is possible to provide a new automatic response service with enhanced security functions to prevent exposure.
  • the service providing system may provide a service of each of the plurality of content providing servers to the terminal through one management server. Accordingly, it is possible to save resources required for the construction and management of the service providing system.
  • a server includes: a communication unit; and a control unit electrically connected to the communication unit, wherein the control unit includes a first access address of the first contents providing server from a first content providing server that receives a connection signal from a terminal through the communication unit 1 message is received, and in response to the reception of the first message, a first signal for requesting transmission of a first push message to the terminal through the communication unit is transmitted to an external server, and transmission of the first signal
  • a first response signal including a first message ID is received from the external server, and the first access address of the first content providing server and the first message ID correspond to each other.
  • a second signal including the first message ID transmitted from the terminal receiving the first push message through the communication unit, the first content providing server through the communication unit. It may include transmitting a second message including the first access address to the terminal.
  • the first push message may be configured to include the first message ID by the external server.
  • the control unit receives, through the communication unit, a third message including a second access address of the second content providing server from a second content providing server that has received a call connection signal from the terminal, and the third message transmits a third signal requesting transmission of the second push message to the terminal through the communication unit to an external server in response to the reception of the
  • the method may further include receiving a second response signal including a second message ID from an external server, and storing the second access address of the second content providing server and the second message ID to correspond to each other.
  • the control unit in response to the reception of a fourth signal including the second message ID, transmitted from the terminal that has received the second push message through the communication unit, the second content providing server through the communication unit
  • the method may further include transmitting a fourth message including the second access address to the terminal.
  • the second push message may be configured to include the second message ID by the external server.
  • a service providing system includes: an automatic answering system server for transmitting a control signal related to provision of a service to the terminal based on reception of a call connection signal from the terminal; a content providing server that transmits a first message in response to receiving a control signal related to the provision of the service, the first message including an access address of the content providing server; In response to receiving the first message, transmitting a first signal requesting transmission of a push message to the terminal to an external server, and in response to the transmission of the first signal, including a message ID from the external server and a management server that receives the first response signal and stores the access address of the content providing server and the message ID to correspond to each other.
  • the push message may be configured to include the message ID by the external server.
  • the management server receives a second signal including the message ID, transmitted from the terminal receiving the push message, to the access address of the message ID and the content providing server included in the second signal.
  • the method may further include transmitting a second message including the access address of the content providing server to the terminal based on the comparison of the message IDs stored to correspond to each other.
  • the content providing server may transmit the content corresponding to the service of the content providing server to the terminal based on the connection of the terminal receiving the second message.
  • a first message including a first access address of the first content providing server is received from a first content providing server that has received a first call connection signal from a terminal. and, in response to receiving the first message, transmits a first signal requesting transmission of a first push message to the terminal to an external server, and in response to transmission of the first signal, Receives a first response signal including one message ID, stores the first access address of the first content providing server and the first message ID to correspond to each other, and stores the first response signal from the terminal receiving the first push message
  • the method may include transmitting a second message including the first access address of the first content providing server to the terminal.
  • the first push message may be configured to include the first message ID by the external server.
  • the processing method includes receiving a third message including a second access address of the second content providing server from a second content providing server that has received a second call connection signal from the terminal, and receiving the third message
  • a third signal for requesting transmission of the second push message to the terminal is transmitted to the external server, and in response to the transmission of the third signal, a second message including a second message ID from the external server
  • the method may further include receiving a response signal, and storing the second access address of the second content providing server and the second message ID to correspond to each other.
  • the processing method includes the second access address of the second content providing server in response to receiving a fourth signal including the second message ID transmitted from the terminal receiving the second push message It may further include transmitting a fourth message to the terminal.
  • the second push message may be configured to include the second message ID by the external server.
  • a system, a terminal, and a system processing method can provide a new automatic response service with enhanced security function while allowing a user to visually identify service information.
  • FIG. 1 is a block diagram of a system according to an embodiment.
  • FIG. 2 is a block diagram of a system according to an embodiment.
  • FIG. 3 is a flowchart of an operation of a management server according to an embodiment.
  • FIG. 4 is a flowchart of an operation of a service providing system according to an embodiment.
  • FIG. 5 is a flowchart of operation of a system according to an embodiment.
  • FIG. 6 is a flowchart of operation of a system according to an embodiment.
  • the identification code is used for convenience of description, and the identification code does not describe the order of each step, and each step may be performed differently from the specified order unless the specific order is clearly stated in the context. have.
  • 1 is a block diagram of a system according to an embodiment.
  • 2 is a block diagram of a system according to an embodiment.
  • a system 1 may include a terminal 10 , a service providing system 20 , a platform server 30 and/or a network 40 .
  • the terminal 10 may make a phone call connection to a service center that provides an interactive voice response (IVR) service.
  • the terminal 10 may transmit a call connection signal to the automatic answering system server 100 included in the service providing system 20 of the service center.
  • IVR interactive voice response
  • the terminal 10 receives the service from the automatic answering system server 100 and/or the content providing server 140 of the service providing system 20 in response to the transmission of the call connection signal to the automatic answering system server 100 .
  • the terminal 10 is a guide voice of an interactive voice response (IVR) service received from the automatic response system server 100 and/or content related to the interactive voice response service received from the content providing server 140 . can be printed out.
  • IVR interactive voice response
  • the content related to the interactive voice response service may include visual information (eg, a screen of consultation materials, etc.) for providing the user with information related to the voice response service.
  • visual information eg, a screen of consultation materials, etc.
  • the terminal 10 may receive content related to an interactive voice response service through downloading and executing a platform-based application.
  • the terminal 10 may download the application of the interactive voice response service based on the download information of the application provided from the content providing server 140 of the service providing system 20 through the platform server 30 .
  • the download information may include an access address of the content providing server 140 .
  • the access address may include a uniform resource locator (URL).
  • the terminal 10 may notify the automatic response system server 100 of the completion of the download.
  • the terminal 10 based on the access address of the content providing server 140, provides consent for the use of the application, for example, information on consent to use of the user's personal information of the terminal 10 of the service providing system 20 By transmitting to the content providing server 140 , the service may be provided from the content providing server 140 .
  • the terminal 10 may store the access address of the management server 120 in advance.
  • the access address of the management server 120 may be a URL, for example, https://launcher.com.
  • the terminal 10 may receive a push message including a message ID from the external server 30 in response to the transmission of the call connection signal.
  • the message ID may be randomly determined by the external server 30 or an ID previously determined and stored in the external server 30 .
  • the terminal 10 may transmit a signal including the message ID received from the external server 30 to the management server 120 based on the previously stored access address of the management server 120 .
  • the terminal 10 may receive the access address of the content providing server 140 from the management server 120 in response to the transmission of the signal including the message ID.
  • the terminal 10 When a universal subscriber identity module (USIM) is changed, the terminal 10 agrees to use the application stored in the content providing server 140 of the service providing system 20 , for example, the user of the terminal 10 . Information can be transmitted so that the consent information for the use of personal information is initialized.
  • USIM universal subscriber identity module
  • the management server 120 may store the information of the terminal 10 in the database 160 .
  • the terminal 10 may process data from another device through a communication network and output the processed data so that the user can check it.
  • the terminal 10 may be carried by the user or may be disposed in the user's home or office, and the user may easily access the terminal 10 .
  • the terminal 10 includes a workstation, a personal computer, a mobile phone, a smart phone, a handheld device, and/or a wearable device. may include
  • the terminal 10 may include a communication unit 12 , an output unit 14 , a memory 16 , and/or a control unit 18 .
  • the communication unit 12 may include a wired communication module (not shown) and/or a wireless communication module (not shown).
  • the wired communication module connects to the network 40, for example, a wired communication network through Ethernet (Ethernet, IEEE 802.3 technology standard), etc., and communicates with the service providing system 20 and/or the platform server 30 through the wired communication network. can do.
  • Ethernet Ethernet, IEEE 802.3 technology standard
  • the wireless communication module wirelessly communicates with the access point (AP) using Wi-Fi (WiFi TM , IEEE 802.11 technology standard), or communicates with the base station using CDMA, WCDMA, GSM, LET (Long Term Evolution), WiBro, etc. can
  • Wi-Fi Wi-Fi TM , IEEE 802.11 technology standard
  • CDMA Code Division Multiple Access
  • WCDMA Wideband Code Division Multiple Access
  • GSM Global System for Mobile communications
  • LET Long Term Evolution
  • WiBro WiBro
  • the output unit 14 may include an output device such as a display and/or a speaker.
  • the display may display various contents, for example, text, images, videos, icons and/or symbols, and the like.
  • the display may include a touch screen.
  • the speaker may output an electrical signal by converting it into sound.
  • the memory 16 includes various data used by at least one component of the terminal 10 (communication unit 12, output unit 14, and/or control unit 18), for example, software programs and related data. You can store input data or output data for commands.
  • Memory 16 may include volatile memory and/or non-volatile memory.
  • the control unit 18 (also referred to as a control circuit or processor) includes at least one other component of the terminal 10 (eg, a hardware component (communication unit 12, output unit 14 and/or memory 16)). Alternatively, a software component (software program)) may be controlled, and various data processing and operations may be performed.
  • the control unit 18 may include a processor and a memory.
  • the service providing system 20 may include an automatic response system server 100 , a management server 120 , a content providing server 140 , and/or a database 160 .
  • the automatic answering system server 100 may identify information of the terminal 10 when a call is received from the terminal 10 , for example, when a call connection signal is received from the terminal 10 .
  • the information of the terminal 10 may include a phone number.
  • the automatic answering system server 100 may provide voice information of an interactive voice response service to the terminal 10 .
  • the voice information of the interactive voice response service may include a voice guidance message for service selection.
  • the automatic response system server 100 may identify whether the terminal 10 can use the service of the application providing the service, based on the received information of the terminal 10 .
  • the automatic response system server 100 may identify whether the user of the terminal 10 has subscribed to a service for using the application. Whether the user of the terminal 10 subscribes to the service may include whether or not the user of the terminal 10 agrees to use personal information.
  • the automatic response system server 100 may identify whether the user of the terminal 10 is subscribed to a service for using an application through communication with the management server 120 .
  • the automatic response system server 100 may transmit an identification request signal for whether the user of the terminal 10 has subscribed to the service to the management server 120 .
  • the automatic response system server 100 may receive identification information of whether the user has subscribed to the service from the management server 120 .
  • the automatic response system server 100 may identify whether the user of the terminal 10 has subscribed to the service for using the application, based on the received identification information of whether the user has subscribed to the service.
  • the automatic response system server 100 may identify the service of the application as available to the terminal 10 .
  • the automatic response system server 100 may transmit a control signal related to the provision of the service to the content providing server 140 when it is identified that the service of the application is available to the terminal 10 .
  • the control signal related to the provision of the service is a message from the content providing server 140 to the terminal 10 through the management server 120 so that the terminal 10 can receive the service from the content providing server 140 (or A signal that controls to transmit a push message) may be included.
  • the control signal related to the provision of the service may include information of the terminal 10 .
  • the message may include a short message service (SMS) message.
  • SMS short message service
  • the automatic response system server 100 may transmit a control signal related to the service subscription to the content providing server 140 .
  • the control signal related to service subscription may include a signal for controlling the content providing server 140 to transmit a message to the terminal 10 so that the terminal 10 can install and/or execute an application.
  • the control signal related to service subscription may include information of the terminal 10 .
  • the message may include a short message service (SMS) message.
  • SMS short message service
  • the management server 120 responds to the reception of the identification request signal for whether to subscribe to the service for the use of the application by the user, based on the plurality of user information stored in the database 160, the user of the terminal 10 It is possible to identify whether or not to subscribe to the service.
  • the database 160 may store a plurality of pieces of user information subscribed to a service, for example, a plurality of pieces of terminal information.
  • the management server 120 may identify whether information on the terminal 10 is included in the database 160 by using the information of the terminal 10 included in the identification request signal as a search word. When the information on the terminal 10 is included in the database 160 , the management server 120 may identify that the user of the terminal 10 has subscribed to the service.
  • the management server 120 may transmit identification result information of whether the user of the terminal 10 has subscribed to the service to the automatic response system server 100 .
  • the management server 120 when the information of the terminal 10 is included in the database 160 , the management server 120 sends information that the user of the terminal 10 is a user subscribed to the service to the automatic response system server 100 . can be transmitted If the information on the terminal 10 is not included in the database 160 , the management server 120 may transmit information that the user of the terminal 10 is a user who is not subscribed to the service to the automatic response system server 100 . .
  • the management server 120 may receive a message including an access address of the content providing server 140 from the content providing server 140 .
  • the management server 120 may transmit a first signal requesting transmission of the push message to the terminal 10 to the external server 30 in response to receiving the message including the access address of the content providing server 140 . .
  • the management server 120 may receive a response signal including a message ID from the external server 30 in response to the transmission of the first signal.
  • the message ID may be randomly determined by the external server 30 or an ID previously determined and stored in the external server 30 .
  • the management server 120 may store the access address of the content providing server 140 included in the message received from the content providing server 140 and the message ID included in the response signal received from the external server 30 to correspond to each other. have.
  • the management server 120 receives the signal including the message ID from the terminal 10 that has received the push message including the message ID from the external server 30 , and stores the received signal from the external server 30 .
  • the access address of the content providing server 140 may be identified.
  • the management server 120 may transmit the identified access address of the content providing server 140 to the terminal 10 so that the terminal 10 can access the content providing server 140 .
  • the content providing server 140 transmits a message including a download address (or also referred to as a download path) of an application of the service to the terminal 10 based on the reception of a control signal related to service subscription from the automatic response system server 100 . ) can be transmitted.
  • the content providing server 140 may allow the terminal 10 to use the service of the application in response to the reception of the consent information for the use of personal information from the terminal 10 that has received the message including the download address of the application. For example, the content providing server 140 may transmit content corresponding to the service of the application to the terminal 10 .
  • the content providing server 140 may store the information of the terminal 10 in the database 160 in response to the reception of the consent information for the use of personal information from the terminal 10 .
  • the content providing server 140 may identify that the user of the terminal 10 has subscribed to the service, based on the reception of the consent information for the use of personal information from the terminal 10 , Information may be stored as a subscription to the service.
  • the content providing server 140 may transmit content corresponding to a service to the terminal 10 in response to the connection of the terminal 10 .
  • the automatic response system server 100 may include a first communication device 102 and a first control device 104 , and the management server 120 includes a second communication device 122 and a second control device 124 . may include, and the content providing server 140 may include a third communication device 142 and a third control device 144 .
  • Each of the first communication device 102 , the second communication device 122 , and the third communication device 142 may include a wired communication module (not shown) and/or a wireless communication module (not shown).
  • the wired communication module connects to the network 40, for example, a wired communication network through Ethernet (Ethernet, IEEE 802.3 technology standard), etc., and communicates with the terminal 10 and/or the platform server 30 through the wired communication network.
  • Ethernet Ethernet, IEEE 802.3 technology standard
  • the wireless communication module wirelessly communicates with the access point (AP) using Wi-Fi (WiFi TM , IEEE 802.11 technology standard), or communicates with the base station using CDMA, WCDMA, GSM, LET (Long Term Evolution), WiBro, etc. can
  • Wi-Fi Wi-Fi TM , IEEE 802.11 technology standard
  • CDMA Code Division Multiple Access
  • WCDMA Wideband Code Division Multiple Access
  • GSM Global System for Mobile communications
  • LET Long Term Evolution
  • WiBro WiBro
  • Each of the first control device 104, the second control device 124, and the third control device 144 may control at least one other component (eg, a hardware component or a software component (software program)). and can perform various data processing and calculations.
  • Each of the first control device 104 , the second control device 124 , and the third control device 144 may include a processor and a memory.
  • the external server 30 may randomly determine a message ID or identify a message ID stored in advance.
  • the external server 30 may transmit a push message including the message ID to the terminal 10 .
  • the external server 30 may transmit a response signal including the message ID to the management server 120 .
  • the external server 30 may provide a service supported by a platform mounted on the terminal 10 and may be referred to as a platform server.
  • the network 40 may support communication between devices (eg, the terminal 10 , each server 10 , 120 and/or 140 of the service providing system 20 , and/or the platform server 30 ).
  • the network 40 may be at least one of a telecommunications network, for example, a computer network (eg, LAN or WAN), the Internet, or a telephone network.
  • a computer network eg, LAN or WAN
  • the Internet e.g., LAN or WAN
  • telephone network e.g., a cellular network
  • the type of the network 30 is not limited to the above example, and may be included without limitation as long as it is a network for supporting communication.
  • FIG 3 is a flowchart of an operation of the management server 120 (the second control device 124 ) according to an embodiment.
  • the management server 120 may receive, from the first content providing server (eg, the content providing server 140 ), a message including the access address of the first content providing server ( 302 ). .
  • the first content providing server may transmit a message including the access address of the first content providing server based on the reception of the call connection signal from the terminal 10, and accordingly, the management server 120 receives the message can do.
  • the management server 120 may transmit a signal requesting transmission of the push message to the terminal 10 to the external server 30 in response to receiving the message ( 304 ).
  • the management server 120 receives a response signal including a message ID (also referred to as a first message ID) from the external server 30 in response to transmission of a signal requesting transmission of the push message to the terminal 10 . may (306).
  • a message ID also referred to as a first message ID
  • the external server 30 may transmit a response signal including a message ID to the management server 120 based on reception of a signal requesting transmission of the push message to the terminal 10 . Also, the external server 10 may transmit a push signal including a message ID to the terminal 10 .
  • the management server 120 may store the access address of the first content providing server included in the message received in operation 302 and the message ID included in the response signal received in operation 306 to correspond to each other ( 308 ).
  • the management server 120 may receive a signal including a message ID from the terminal 10 that has received the push message according to operation 304 described above.
  • the management server 120 may transmit a message including the access address of the first content providing server to the terminal 10 in response to the reception of the signal including the message ID from the terminal 10 ( 310 ).
  • the management server 120 determines that the message ID stored to correspond to the access address of the first content providing server and the message ID included in the signal received from the terminal correspond to (or match) each other. Accordingly, a message including the access address of the first content providing server may be transmitted to the terminal 10 .
  • the terminal 10 receiving the access address of the first content providing server may access the first content providing server based on the access address of the first content providing server, content can be received.
  • the management server 120 may receive a message including the access address of the second content providing server from the second content providing server that has received the call connection signal from the terminal 10 . have.
  • the management server 120 may transmit a signal requesting transmission of the push message to the terminal 10 to the external server 30 in response to receiving the message including the access address of the second content providing server.
  • the management server 120 may receive a response signal including the second message ID from the external server 30 in response to transmission of a signal requesting transmission of the push message to the terminal 10 .
  • the external server 30 may transmit a response signal including the second message ID to the management server 120 based on reception of a signal requesting transmission of the push message to the terminal 10 . Also, the external server 10 may transmit a push signal including a message ID to the terminal 10 .
  • the management server 120 may store the access address of the second content providing server included in the received message and the second message ID included in the received response signal to correspond to each other.
  • the management server 120 may receive a signal including the second message ID from the terminal 10 that has received the push message including the second message ID.
  • the management server 120 may transmit a message including the access address of the second content providing server to the terminal in response to the reception of the signal including the second message ID.
  • the management server 120 corresponds to (or matches) the second message ID stored to correspond to the access address of the second content providing server and the second message ID included in the signal received from the terminal. Based on it, a message including the access address of the second content providing server may be transmitted to the terminal 10 .
  • the terminal 10 receiving the access address of the second content providing server may access the second content providing server based on the access address of the second content providing server, content can be received.
  • the management server 120 does not transmit the access address of the content providing server 140 to the external server 30 , and accordingly, the security performance of the service providing system 20 can be improved. .
  • one management server 120 is communicatively connected to each of the plurality of content providing servers to provide the service of the corresponding content providing server requested by the terminal 10 .
  • FIG. 4 is a flowchart of an operation of the service providing system 20 according to an embodiment.
  • the terminal 10 may transmit a call connection signal to the automatic answering system server 120 (401).
  • the automatic answering system server 120 may transmit a control signal related to the provision of a service to the content providing server 140 based on the reception of the call connection signal from the terminal 10 ( 403 ).
  • the content providing server 140 may transmit a first message including the access address of the content providing server 140 to the management server 120 in response to receiving the control signal related to the provision of the service ( 405 ).
  • the management server 120 may transmit a first signal requesting transmission of the push message to the terminal 10 to the external server 30 ( 407 ).
  • the external server 30 may transmit a first response signal including the message ID to the management server 120 based on the reception of the first signal ( 409 ).
  • the management server 120 may receive the first response signal, and store the message ID included in the first response signal and the access address of the content providing server 140 included in the first message to correspond to each other (411). ).
  • the external server 30 may transmit a push message including the message ID to the terminal 10 ( 413 ).
  • the terminal 10 receiving the push message may transmit a second signal including the message ID to the management server 120 .
  • the management server 120 may receive the second signal and identify the access address of the content providing server 140 .
  • the management server 120 may identify that the message ID stored to correspond to the access address of the content providing server 140 and the message ID included in the second signal correspond to each other, and based on this, the content is provided
  • the access address of the server 140 may be identified.
  • the management server 120 may transmit the second message including the access address of the content providing server 140 to the terminal 10 .
  • the terminal 10 may receive the second message, and may access the content providing server 140 based on the access address of the content providing server 140 included in the second message, and the content providing server 140 .
  • content corresponding to the service may be received from
  • FIG. 5 is a flowchart of the operation of the system 1 according to an embodiment.
  • the terminal 10 may transmit a call connection signal ( 501 ).
  • the automatic answering system server 100 may transmit an identification request signal of whether the user of the terminal 10 has subscribed to the service to the content providing server 140 ( 503 ).
  • the content providing server 140 in response to the reception of the identification request signal of whether the user has subscribed to the service of the terminal 10 from the automatic response system server 100, the management server 120 ) can be transmitted (505).
  • the management server 120 may identify the user not subscribed to the service in response to the reception of the request signal for identification of whether the user has subscribed to the service (507).
  • the management server 120 may identify the user's non-subscription to the service based on the information of the terminal 10 included in the identification request signal and the user information stored in the database 160 .
  • the management server 120 may transmit information indicating that the user has not subscribed to the service to the content providing server 140 ( 509 ).
  • the content providing server 140 may transmit information indicating the user's service non-subscription to the automatic response system server 100 in response to receiving the information indicating the user's service non-subscription from the management server 120 ( 511 ).
  • the automatic response system server 100 may transmit a control signal related to service subscription to the content providing server 140 in response to receiving the information indicating that the user has not subscribed to the service ( 513 ).
  • the content providing server 140 may transmit a message including a download address of an application of the service to the terminal 10 in response to receiving a control signal related to service subscription from the automatic response system server 100 ( 515 ).
  • the message including the download address of the application of the service may include an SMS message.
  • the download address may be displayed in the form of a hyperlink.
  • the terminal 10 may output the message through the display (517).
  • the terminal 10 may identify a user input for the message ( 519 ).
  • the user input for the message may include selection of a download address included in the message and/or an input for agreeing to use of an application service.
  • the terminal 10 may transmit information on consent to use of the service of the application to the content providing server 140 ( 521 ).
  • the content providing server 140 may provide a service to the terminal 10 based on the reception of the application service use agreement information transmitted from the terminal 10 ( 523 ).
  • the terminal 10 may transmit information of the terminal 10 to the management server 120 in response to the service provision of the content providing server 140 ( 525 ).
  • the information of the terminal 10 may include a phone number of the terminal 10 and device token information of the terminal 10 .
  • the management server 120 may store the information of the terminal 10 transmitted from the terminal 10 in the database 160 ( 527 ).
  • FIG. 6 is a flowchart of the operation of the system 1 according to an embodiment.
  • the terminal 10 may transmit a call connection signal ( 601 ).
  • the automatic answering system server 100 may transmit an identification request signal of whether the user of the terminal 10 has subscribed to the service to the content providing server 140 (603).
  • the content providing server 140 may transmit an identification request signal of whether the user subscribes to the service to the management server 120 in response to the reception of the identification request signal of whether the user has subscribed to the service from the automatic response system server 100 ( 605).
  • the management server 120 may identify the user's service subscription in response to the user's service subscription identification request signal ( 607 ).
  • the management server 120 may identify the user's service subscription based on the information of the terminal 10 included in the identification request signal and the user information stored in the database 160 .
  • the management server 120 may transmit information indicating the user's service subscription to the content providing server 140 in response to the identification of the user's service subscription ( 609 ).
  • the content providing server 140 may transmit information indicating the user's service subscription to the automatic response system server 100 in response to receiving the information indicating the user's service subscription ( 611 ).
  • the automatic response system server 100 may transmit a control signal related to service provision of an application to the content providing server 140 in response to receiving the information indicating the user's service subscription transmitted from the content providing server 140 ( 613).
  • the content providing server 140 may transmit a first message including the access address of the content providing server 140 to the management server 120 in response to receiving the control signal related to the service provision of the application (S615).
  • the management server 120 may transmit a first signal requesting transmission of the push message to the terminal 10 to the external server 30 in response to the reception of the first message (617).
  • the external server 30 may transmit a first response signal including a message ID to the management server 120 in response to the reception of the first signal (S619).
  • the management server 120 may store the access address of the content providing server 140 included in the first message and the message ID included in the first response signal to correspond to each other ( S621 ).
  • the external server 30 may transmit a push message including a message ID to the terminal 10 in response to the reception of the first signal (623).
  • the terminal 10 may identify a pre-stored access address of the management server 120 (S625).
  • the terminal 10 may receive the push message, and in response to the identification of the push message, may identify a pre-stored access address of the management server 120 .
  • the terminal 10 may transmit a second signal including a message ID to the management server 120 based on the access address of the management server 120 (S627).
  • the management server 120 may identify that the message ID included in the second signal and the message ID stored to correspond to the access address of the content providing server 140 correspond to each other ( 629 ).
  • the management server 120 transmits the access address of the content providing server 140 to the terminal 10 in response to the message ID included in the second signal and the stored message ID corresponding to the access address of the content providing server 140 correspond to each other. ) can be transmitted (631).
  • the terminal 10 may receive the access address of the content providing server 140, and may access the content providing server 140 based on this (633).
  • the content providing server 140 may provide a service in response to the connection of the terminal 10 (S635).
  • Operation 625 in the above-described embodiment of FIG. 6 may be omitted.
  • the terminal 10 may transmit a second signal including the message ID to the management server 120 in response to receiving the push message including the message ID.
  • operation 623 may be performed after operation 617, operation 617 may be performed after operation 623, or operation 617 and operation 623 may be performed simultaneously.
  • management server 120 in the above-described embodiments may be referred to as a server.
  • the external in response to the reception of the call connection signal of the terminal 10 , when the service providing system 20 provides the content corresponding to the service to the terminal 10 , the external By not transmitting important information, for example, the access address of the content providing server 140 to the server 30 , the security performance of the service providing system 20 may be improved.
  • one management server 120 is communicatively connected to each of a plurality of content providing servers, and the corresponding content requested by the terminal 10 .
  • the service of the provision server can be provided. Accordingly, the service providing system 20 of the present disclosure does not build a management server for each of the plurality of content providing servers, thereby saving costs.
  • the disclosed embodiments may be implemented in the form of a recording medium storing instructions executable by a computer. Instructions may be stored in the form of program code, and when executed by a processor, may generate program modules to perform operations of the disclosed embodiments.
  • the recording medium may be implemented as a computer-readable recording medium.
  • the computer-readable recording medium includes any type of recording medium in which instructions readable by the computer are stored.
  • ROM read only memory
  • RAM random access memory
  • magnetic tape magnetic tape
  • magnetic disk magnetic disk
  • flash memory an optical data storage device, and the like.

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Abstract

Un serveur de la présente invention comprend : une unité de communication ; et une unité de commande connectée électriquement à l'unité de communication, l'unité de commande pouvant : recevoir un premier message par l'unité de communication d'un premier serveur de fourniture de contenu qui a reçu d'un terminal un premier signal de connexion d'appel, le premier message comprenant une première adresse d'accès du premier serveur de fourniture de contenu ; transmettre un premier signal à un serveur externe par l'unité de communication en réponse à la réception du premier message, le premier signal étant un signal demandant la transmission d'un premier message de poussée vers le terminal ; recevoir un premier signal de réponse, comprenant un premier identifiant de message, du serveur externe par l'unité de communication en réponse à la transmission du premier signal ; stocker la première adresse d'accès du premier serveur de fourniture de contenu et le premier identifiant de message en association l'un avec l'autre ; et transmettre un second message, comprenant la première adresse d'accès du premier serveur de fourniture de contenu, au terminal par l'unité de communication en réponse à la réception d'un second signal, comprenant le premier identifiant de message, transmis par le terminal qui a reçu le premier message de poussée par l'unité de communication.
PCT/KR2022/003512 2021-03-18 2022-03-14 Serveur, système de fourniture de service et procédé de traitement de serveur WO2022197026A1 (fr)

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KR1020210035240A KR102315391B1 (ko) 2021-03-18 2021-03-18 서버, 서비스 제공 시스템 및 서버의 처리 방법
KR10-2021-0035240 2021-03-18

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KR102315391B1 (ko) * 2021-03-18 2021-10-21 주식회사 디오티스 서버, 서비스 제공 시스템 및 서버의 처리 방법

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KR101366671B1 (ko) * 2013-05-15 2014-03-03 (주)네오넥스소프트 웹을 통한 콜센터 서비스 제공 방법 및 시스템
JP2019103139A (ja) * 2017-11-28 2019-06-24 芳樹 前澤 コールセンター業務システム
KR20190121506A (ko) * 2018-04-18 2019-10-28 주식회사 디오티스 메시지를 이용한 보이는 에이알에스 제공 방법
KR102315391B1 (ko) * 2021-03-18 2021-10-21 주식회사 디오티스 서버, 서비스 제공 시스템 및 서버의 처리 방법

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KR20090121506A (ko) * 2008-05-22 2009-11-26 아이텍스플래닝 주식회사 셀룰로오스직물 또는 면직물의 항균가공방법

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KR20120018877A (ko) * 2010-08-24 2012-03-06 (주) 콜게이트 음성-화면 ａｒｓ 서비스 시스템 및 그 제공방법과 컴퓨터 판독 가능한 기록매체
KR101366671B1 (ko) * 2013-05-15 2014-03-03 (주)네오넥스소프트 웹을 통한 콜센터 서비스 제공 방법 및 시스템
JP2019103139A (ja) * 2017-11-28 2019-06-24 芳樹 前澤 コールセンター業務システム
KR20190121506A (ko) * 2018-04-18 2019-10-28 주식회사 디오티스 메시지를 이용한 보이는 에이알에스 제공 방법
KR102315391B1 (ko) * 2021-03-18 2021-10-21 주식회사 디오티스 서버, 서비스 제공 시스템 및 서버의 처리 방법

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