WO2022181152A1

WO2022181152A1 - Environment control system and environment control method

Info

Publication number: WO2022181152A1
Application number: PCT/JP2022/002385
Authority: WO
Inventors: 正行長岡; 晃由久我; 成記安武; 雄也鈴木
Original assignee: パナソニックＩｐマネジメント株式会社
Priority date: 2021-02-24
Filing date: 2022-01-24
Publication date: 2022-09-01
Also published as: JPWO2022181152A1

Abstract

An environment control system (10) comprises: an acquisition unit (92a) that acquires first information indicating a place where each of a plurality of members belonging to the same team is engaged in operation and second information indicating the physical and mental states of the members; and a control unit (92b) that executes, on the basis of the acquired first information and the acquired second information, individual environment control for controlling the environment of the place where each of the members is engaged in operation in order to enhance the operation achievement by the member.

Description

Environment control system and environment control method

The present invention relates to an environment control system and an environment control method.

Patent Literature 1 discloses an action recommendation system that can recommend action patterns for activating an organization in an easily persuasive manner for each individual.

JP 2018-97459 A JP 2017-144222 A

Due to the spread of remote work in recent years, employees' workplaces are decentralized. When the workplace is decentralized, it becomes more difficult to provide each of the multiple employees with an environment suitable for their work, compared to when multiple employees gather in one place.

The present invention provides an environment control system and an environment control method that can support the performance of each of a plurality of employees located in different locations from an environmental point of view.

An environment control system according to an aspect of the present invention acquires first information indicating where each of a plurality of members belonging to the same team works, and second information indicating the mental and physical states of the plurality of members. environment of a place where each of the plurality of members works in order to improve the results of the work of each of the plurality of members, based on the obtaining unit, the obtained first information, and the obtained second information; and a control unit that performs personal environment control for controlling the

An environment control system according to an aspect of the present invention includes first information indicating a place where each of a plurality of members belonging to the same team works, second information indicating the mental and physical states of the plurality of members, and team an acquisition unit that acquires third information indicating the status of communication in the and a control unit for performing team environment control for controlling the environment of the place where each of the plurality of members works.

An environment control method according to an aspect of the present invention acquires first information indicating where each of a plurality of members belonging to the same team works, and second information indicating the mental and physical states of the plurality of members. Based on the obtaining step, the obtained first information, and the obtained second information, an environment of a place where each of the plurality of members works to improve the performance of each of the plurality of members. and a control step for providing personal environmental control for controlling the

An environment control method according to an aspect of the present invention comprises: first information indicating a place where each of a plurality of members belonging to the same team works, second information indicating the mental and physical conditions of the plurality of members; and improving the communication based on the obtained first information, the obtained second information, and the obtained third information. and a control step of performing team environment control for controlling the environment of the place where each of the plurality of members works to achieve the goal.

The environment control system and the environment control method according to one aspect of the present invention can support the performance of each of multiple employees located in different locations from an environmental point of view.

FIG. 1 is a diagram showing an outline of an environment control system according to an embodiment. FIG. 2 is a block diagram showing the functional configuration of the environment control system according to the embodiment. FIG. 3 is a flowchart of operation example 1 of the environmental control system according to the embodiment. FIG. 4 is a diagram showing an overview of device control performed at home or the like. FIG. 5 is a flowchart of operation example 2 of the environment control system according to the embodiment. FIG. 6 is a flowchart of operation example 3 of the environmental control system according to the embodiment. FIG. 7 is a flowchart of operation example 4 of the environmental control system according to the embodiment. FIG. 8 is a diagram showing an example of a display screen for proposing to a plurality of members to gather at one place. FIG. 9 is a flowchart of information processing using a machine learning model.

Hereinafter, embodiments will be described with reference to the drawings. It should be noted that the embodiments described below are all comprehensive or specific examples. Numerical values, shapes, materials, components, arrangement positions of components, connection modes, steps, order of steps, and the like shown in the following embodiments are examples, and are not intended to limit the present invention. Further, among the constituent elements in the following embodiments, constituent elements not described in independent claims will be described as optional constituent elements.

It should be noted that each figure is a schematic diagram and is not necessarily strictly illustrated. Moreover, in each figure, the same code|symbol is attached|subjected to substantially the same structure, and the overlapping description may be abbreviate|omitted or simplified.

(Embodiment)
[Overview]
An environment control system according to an embodiment will be described below. FIG. 1 is a diagram showing an outline of an environment control system according to an embodiment.

The environment control system 10 is a system for providing an environment suitable for work to a plurality of members belonging to the same team among employees belonging to a business operator A (company).

In recent years, the spread of remote work has reduced the burden of commuting for employees, but employees are less likely to actually gather in one place. For this reason, it is difficult for employees to grasp the degree of contribution to the organization (team) to which they belong, and it is also difficult for them to maintain teamwork.

The environmental control system 10 has been made in view of such circumstances, and the environmental control system 10 provides an environment in which a plurality of employees can feel the contribution to the team and teamwork is fostered. It is a system that can provide

As shown in FIG. 1, in the environment control system 10, even if a plurality of members are located at different locations, the server device 90 can be used in a space in which a group of sensors (described later) and a group of devices (described later) are packaged. By controlling the package 20, each member can be provided with an environment suitable for the member's business.

Spatial packages 20 are provided, for example, in facilities such as offices 21 or satellite offices 22, transportation facilities 23, and the like. The office 21 and the satellite office 22 are offices of the business operator A described above. Space package 20 refers to at least a portion of the space within the facility. The space package 20 includes a meeting area package for holding meetings and meetings, an office area package for performing daily work, a rest area package for promoting fatigue recovery, and an individual work area package for intensive work. Concentrated area packages are included. The means of transportation 23 are, for example, commuter trains, limited express trains, bullet trains, long-distance buses, and airplanes, and are space packages equipped with tables that allow work to be done in seats, power supplies, and air conditioning with variable lighting and air volume.

In the following embodiments, it is explained that the spatial package 20 (including the sensor group and the device group arranged in the spatial package 20) is provided by a business operator B different from the business operator A. be done. Provided by business operator B includes information provided by business operators within a business ecosystem (ecosystem) in a mutually cooperative relationship. The business operator B uses the server device 90 to provide the employees of the business operator B with an environment suitable for work via the spatial package 20 .

The space package may be provided when the member's home 24 is newly constructed or renovated, but in FIG. 1, the member's home 24 may not have the space package 20 provided. In this way, when a member is located in a facility where the space package 20 is not provided, the information terminal 60 possessed by the member, a smart light with a communication function, and a wiring device (not shown) can be used at home. The environment is provided to the member by acquiring information from existing sensors or by controlling devices.

[Constitution]
Next, the functional configuration of the environment control system 10 will be described. FIG. 2 is a block diagram showing the functional configuration of the environment control system 10. As shown in FIG. Although only one spatial package 20 is illustrated in FIG. 2, the environment control system 10 may target a plurality of spatial packages 20 as described in FIG.

Specifically, the environment control system 10 includes a sensor group 30, a device group 40, a controller 50, an information terminal 60, a wearable sensor 70, an information providing server group 80, and a server device 90. The controller 50, the information terminal 60, the wearable sensor 70, the information providing server group 80, and the server device 90 can communicate with each other through a wide area communication network 100 such as the Internet.

The sensor group 30 is composed of a plurality of sensors arranged in the spatial package 20 and performs sensing of the environment within the spatial package 20 or the person located within the spatial package 20 . The sensor group 30 includes an air quality sensor 30a, a brightness sensor 30b, an LPS (Local Positioning System) 30c, a biosensor 30d, a camera 30e, and the like. Although only one of each sensor is illustrated in FIG. 1, the sensor group 30 may include two or more of each sensor.

The air quality sensor 30a is a sensor that senses air quality data within the space package 20. The air quality here includes temperature, humidity, carbon dioxide concentration, fine particle concentration, hypochlorous acid concentration, and the like. That is, the air quality sensor 30a includes a temperature sensor, a humidity sensor, a carbon dioxide concentration sensor, a fine particle concentration sensor, a hypochlorous acid concentration sensor, an air ion counter, a differential electric mobility measuring device, an electron spin resonance device, and the like. is included.

The brightness sensor 30b senses brightness data (specifically, illuminance, etc.) within the spatial package 20. The brightness sensor 30b is implemented by, for example, a photoelectric conversion element such as a photodiode.

The LPS 30c is a system that measures the current position of a transmitter based on the signal reception strength in short-range wireless communication between a plurality of wireless communication devices distributed in the space package 20 and the transmitter owned by the member. is. Near-field wireless communication is based on communication standards such as Bluetooth (registered trademark) and ZigBee (registered trademark), for example. The LPS 30c can output position data (position information) indicating the current position of the transmitter. Position information is, in other words, coordinate information. In the following embodiments, the information terminal 60 (general-purpose terminal) used by the user is used as a transmitter, but the transmitter may be a dedicated device (wireless tag, etc.) for the LPS 30c.

The LPS 30c acquires identification information (unique information) from the information terminal 60, and transmits the position information (coordinate information) including the identification information to the server device 90. At the time of user registration, which will be described later, the identification information is associated with the user's personal information and stored in the storage unit 93 of the server device 90 as user registration information. Server device 90 can identify which user is where by referring to the identification information and the user registration information.

The biosensor 30d senses the vital data of employees belonging to the business operator A without contact. The biosensor 30d includes a body temperature sensor, a pulse wave sensor, a respiration sensor, a body motion sensor, and the like.

The camera 30e is, in other words, an image sensor that captures an image (still image or moving image) in the spatial package 20 and outputs image data of the captured image.

The device group 40 is composed of a plurality of devices arranged in the space package 20 and controlled by the controller 50 . The device group 40 includes a lighting device 40a, a ventilation device 40b, an air conditioner 40c, a sterilization device 40d, a video device 40e, an audio device 40f, and the like. Although only one device is illustrated in FIG. 1, the device group 40 may include two or more of each device. Although not shown, the device group 40 may include OA devices such as a copier, a FAX, and a multifunction device having a copy function and a FAX function.

The lighting device 40a illuminates the inside (room) of the spatial package 20. The lighting device 40a is, for example, a base light, but may also be a ceiling light, a downlight, a pendant light, a spotlight, a bracket light, or the like. Also, the lighting device 40 a may be a device that illuminates the outside (outdoor) of the spatial package 20 .

The ventilation device 40b is a device that ventilates the space inside the space package 20. The ventilator 40b is, for example, a total heat exchanger (ERV: Energy Recovery Ventilator), but may be a ventilator that does not involve heat exchange, such as a ventilation fan.

The air conditioner 40c is an air conditioner that adjusts the temperature of the space inside the space package 20. The air conditioner 40c is an air conditioner capable of adjusting the temperature of the air sent from the air conditioner 40c by having a heat exchanger (not shown) and the like.

The sterilization device 40d is a device that sterilizes the air in the space inside the space package 20. The sterilization device 40d sterilizes the air in the space inside the space package 20, for example, by releasing mist of hypochlorous acid water into the space. The strength of sterilization is adjusted, for example, by the amount (concentration) of the hypochlorous acid water mist released into the space.

Note that the sterilization device 40d may sterilize the air in the space by collecting the air in the space, sterilizing the collected air with hypochlorous acid water, and discharging it into the space. Also, the sterilization device 40d may be a device that sterilizes the air in the space by means other than hypochlorous acid water, such as ozone. In addition, sterilization means reducing the effectiveness of infectious substances such as viruses or bacteria, and means, for example, reducing the number of infectious substances.

In addition, the sterilization device 40d may sterilize the air in the space by releasing charged fine water particles into the space. In this case, the sterilization device 40d generates nanometer-sized charged fine water particles containing hydroxyl radicals by supplying water to the discharge electrode and electrostatically atomizing the water. Further, the sterilization device 40d may sterilize the air in the space by emitting positive and negative air ions into the space. In this case, the sterilization device 40d emits ions into the air by corona discharge or plasma discharge, and combines the ions with components in the air to generate active species.

The video device 40e presents the video to the employee in the spatial package 20. The video device 40e is, for example, a display device realized by a display panel such as a liquid crystal panel or an organic EL panel, but may be a projector that projects an image.

The audio equipment 40f presents sounds to the employees in the spatial package 20. The acoustic device 40f is, for example, a speaker device fixedly arranged in the spatial package 20, but may be a smart speaker or the like.

The controller 50 is a local controller that can communicate with the sensor group 30 and the device group 40 through the local communication network. The controller 50 acquires sensing data obtained by sensing by the sensor group 30 and device data indicating the operating state of the device group 40 in real time through the local communication network. The controller 50 also transmits the acquired sensing data and equipment data to the server device 90 in real time. Here, real-time does not have a strict meaning, but means substantially real-time.

Also, the controller 50 controls (actuates) the device group 40 based on control commands obtained from the server device 90, for example. One controller 50 is provided in the spatial package 20, but a plurality of controllers 50 may be provided. Further, if the server device 90 can directly communicate with the sensor group 30 and the device group 40, the controller 50 may be omitted.

The information terminal 60 is a portable information terminal used by employees belonging to Business A. The information terminal 60 is, for example, a smart phone, a tablet terminal, or a notebook personal computer. The information terminal 60 also has a positioning module compatible with GPS (Global Positioning System) or the Quasi-Zenith Satellite System, etc., and can transmit current position information indicating the current position of the information terminal 60 to the server device 90 .

The wearable sensor 70 is a biosensor that is worn by an employee belonging to the business operator A and senses the member's vital data. The wearable sensor 70 is worn on the member's head, arm, leg, or the like. The wearable sensor 70 is, for example, a heart rate sensor, body temperature sensor, electroencephalogram sensor, perspiration sensor, respiration sensor, body movement sensor, blood pressure sensor, or blood flow sensor.

The information providing server group 80 provides information to the server device 90 . The information providing server group 80 includes a schedule information providing server 80a, an entrance/exit information management server 80b, a macro information providing server 80c, a benchmark information providing server 80d, a customer information providing server 80e, and the like. Note that the schedule information providing server 80a, the entrance/exit information management server 80b, the macro information providing server 80c, the benchmark information providing server 80d, and the customer information providing server 80e, for example, are provided by different businesses.

The schedule information providing server 80a manages the schedule information of the employees belonging to the business operator A (that is, the schedule information indicating how the employee spends the day). The schedule information providing server 80a is, for example, a server corresponding to a schedule management application (for example, Microsoft 365 (registered trademark), etc.) used by employees via the information terminal 60. FIG. The schedule information providing server 80a provides the server device 90 with schedule information.

The entrance/exit information management server 80b manages the entrance and exit of employees to at least one of the office 21 and the satellite office 22. In other words, it manages whether the employee is located in the office 21 or the satellite office 22 . The entrance/exit information management server 80b provides the server device 90 with entrance/exit information (information indicating an employee located in the office 21 or the satellite office 22).

The macro information providing server 80c is a server that manages macro information such as weather information, stock price information, exchange information, and patent information. The weather information includes information indicating the current weather, information indicating the current weather advisory or weather warning, information indicating the weather for the current day or the following day (weather forecast information), and pollen information. Stock price information is information indicating stock prices of countries around the world, and exchange information is information indicating currency rates. Patent information is information indicating the contents of a patent publication, and is information indicating which company owns what kind of patent (or intellectual property). The macro information providing server 80c provides the server device 90 with macro information.

The benchmark information providing server 80d is a server that manages information on benchmark companies. The information on the benchmark company includes information on M&A (Mergers and Acquisitions) of the benchmark company, information on new products of the benchmark company, and the like. The benchmark information providing server 80d provides the server device 90 with information on benchmark companies.

The customer information providing server 80e is a server that manages customer information. The customer here means, for example, a general user, and the customer information includes trend information indicating trends in general products, etc., and SNS (Social Networking Service) usage information of an unspecified number of users. . Specifically, the trend information is, for example, information on top-ranked keywords determined by search history information of an unspecified number of users. The SNS usage information is, for example, keyword information that is frequently used in SNS. The customer information providing server 80e provides the server device 90 with customer information.

The meeting information providing server 80f is a server that manages information on meetings held by employees belonging to the business operator A. The conference information providing server 80f may be implemented as part of the conference room reservation system, or may be implemented by a server that provides URLs for web conferences. The conference information includes the date and time of the conference, the participants of the conference, the agenda (objective) of the conference, the contents of the speeches of the participants during the conference (recorded information), and the like. If the meeting information providing server 80f is a server that provides URLs for web meetings, the meeting information includes details of operations performed by participants during the meeting (contents posted to the chat space, thumbs-up (like), etc.). number, etc.). The conference information providing server 80f provides the server device 90 with conference information.

The server device 90 controls at least part of the device group 40 based on at least part of sensing data obtained from the sensor group 30, information obtained from the information providing server group 80, and vital data obtained from the wearable sensor 70. It is a cloud server to control. The server device 90 serves as a control center that manages one or more spatial packages 20 . The server device 90 includes a communication section 91 , an information processing section 92 and a storage section 93 .

The communication unit 91 is a communication circuit for the server device 90 to communicate with other devices through the wide area communication network 100 . The communication performed by the communication unit 91 may be wireless communication or wired communication. The communication standard for communication performed by the communication unit 91 is not particularly limited either.

The information processing section 92 performs information processing for controlling the device group 40 . The information processing section 92 is specifically implemented by a microcomputer or processor. The information processing unit 92 has, as functional components, an acquisition unit 92a, a control unit 92b, a proposal unit 92c, and a billing processing unit 92d. The functions of the acquisition unit 92a, the control unit 92b, the proposal unit 92c, and the billing processing unit 92d are obtained by, for example, executing a computer program stored in the storage unit 93 by a microcomputer or processor constituting the information processing unit 92. Realized. Details of functions of the acquisition unit 92a, the control unit 92b, the proposal unit 92c, and the billing processing unit 92d will be described later.

The storage unit 93 is a storage device that stores various information necessary for the above information processing, the above computer programs, and the like. The storage unit 93 is implemented by, for example, an HDD (Hard Disk Drive), but may be implemented by a semiconductor memory.

[Knowledge that became the foundation of the environmental control system]
In general, happy employees are 1.3 times more productive and 3 times more creative than unhappy employees. The three conditions for working happily are the following (1) to (3).

(1) Altruistic behavior (2) Connection with other people (3) Feeling worthwhile and worth living

In order to encourage employees to act altruistically as in (1) above, it is considered necessary to provide an environment that fosters teamwork. In addition, in order to make employees feel a connection with people as in (2) above, it can be said that an environment in which they can cooperate with others all the time or immediately is necessary. In addition, in order to make employees feel worthwhile and worth living as in (3) above, it can be said that an environment in which employees can feel that they are contributing is necessary.

Also, in order for a team made up of employees to achieve high results, the quality of communication within the team is also important. The three elements of communication that lead to results include the following three elements (1) to (3).

(1) “Heat” of communication
(2) “Involvement” in the whole team
(3) "Exploration" toward the outside world

The strength of the amount of heat in (1) above can be estimated based on the number and nature of interactions between team members. A reply of "yes" in a conference room or a web meeting, or an expression of intention or approval such as shaking the head vertically, is a one-time exchange and has little heat. The communication with the highest amount of heat is face-to-face conversation in the conference room or meeting corner, and the amount of heat is estimated from the number of times of mutual utterances, utterance time, sound pressure, and emotional estimation. The next most important thing is the Web meeting (including phone calls and video conferences), and similarly, the amount of heat is estimated from the number of mutual remarks. One-off writing to e-mails and bulletin boards has the lowest energy. For each team member, multiply the number of exchanges by the effect of communication to calculate the amount of heat, add up the scores of all team members, and divide by the number of people to derive the amount of heat for the team.

The "involvement" of the entire team in (2) above represents the distribution of the amount of heat distributed among the members. If there are three members a, b, and c, the heat amount of the team can be derived by averaging the heat amount between a and b, the heat amount between a and c, and the heat amount between b and c. If everyone on the team develops evenly enthusiastic communication with each member, it can be said that the situation is full of enthusiasm. If some members have enthusiastic communication, but others don't seem to participate, the team isn't doing very well.

The above (3) "exploration" toward the outside world is communication with people other than team members, and how much passion you put into interacting with other teams. High-performing teams have a strong desire to connect with the outside world. In teams engaged in innovation, where creative work and new perspectives are required, a willingness to connect with the outside world is extremely important. Successful teams in fields that require creativity alternate between exploring for discovery and engaging with the team to bring together ideas gleaned from the outside.

In addition, it is said that the two points that are important in team member collaboration are not the amount of communication, but the individual's thought-through and the improvement of the quality of communication. If you show and share the axis of the idea why it is good along with your own idea, you can combine and structure each perspective, visualize cognitive biases, and make it easier to generate ideas that exceed them.

The team environment control (described later) performed by the environment control system 10 aims to realize an environment that fosters teamwork as described above. In addition, the personal environmental control (described later) performed by the environmental control system 10 aims to realize an environment in which employees can feel that they are contributing, and an environment in which individuals can overcome thought-out cognitive biases.

[Operation example 1: Personal environment control]
Next, an operation example 1 of the operation of the environment control system 10 will be described. FIG. 3 is a flow chart of operation example 1 of the environment control system 10 . Operation example 1 is an operation example for personal environment control. The individual environment control is environment control for enhancing the creativity of each of the plurality of members belonging to the same team among the plurality of employees belonging to the business operator A. FIG.

As described above, the server device 90 is a server used by the operator B, and the spatial package 20 (including the sensor group 30 and the device group 40 arranged in the spatial package 20) is It is provided. The office 21 and the satellite office 22 are the business operator A's offices.

In addition, a plurality of employees belonging to the business operator A have previously registered for use of the environment control system 10, and the location information of the plurality of employees is collected together with the identification information of the user (that is, when the user information on where you were is collected). By performing user registration in this way, the server device 90 can identify which user is where in the facility 20, and can communicate with the information terminals 60 possessed by a plurality of users. can be done.

First, the acquisition unit 92a acquires schedule information from the schedule information providing server 80a (an example of a schedule system) (S11), and the control unit 92b selects a plurality of members belonging to the same team based on the acquired schedule information. is specified (S12). For example, based on the schedule information, the control unit 92b can identify employees who attend the same meeting as multiple members belonging to the same team.

It should be noted that it is not essential that multiple members belonging to the same team are identified based on the schedule information. For example, if the user registration information stored in the storage unit 93 includes information indicating the team to which the employee belongs, the control unit 92b may select a plurality of members belonging to the same team based on the user registration information. can be specified. In addition, in the case where information indicating the team to which an employee belongs is managed by a personnel management system (not shown), the control unit 92b controls a plurality of employees belonging to the same team based on the information provided by the personnel management system. members can be identified.

Next, the acquisition unit 92a acquires information indicating where each of the plurality of members identified in step S12 works (S13). The acquisition unit 92a can acquire the current location information obtained from each of the plurality of information terminals 60 owned by the plurality of members or the location information obtained from the LPS 30c as the information indicating the location. Further, the acquisition unit 92a acquires the entrance/exit information (information indicating the employee located in the office 21 or the satellite office 22) obtained from the entrance/exit information management server 80b (an example of an entrance/exit management system), and the information indicating the location. can be obtained as

Next, the control unit 92b identifies the space package 20 to be controlled based on the information acquired in step S13 (S14). For example, the control unit 92b determines whether each of the plurality of members is located in the office 21, the satellite office 22, the transportation facility 23, or another location (home 24, etc.) based on the acquired current location information. determine whether there is For members determined to be located in the office 21, the satellite office 22, or the transportation facility 23, the control unit 92b uses the location information obtained from the LPS 30c provided in the office or the transportation facility 23 to locate the office. Or further determine which spatial package 20 provided on the transportation system 23 is nearby. As a result, the spatial package 20 in which the member is located is specified as a control target. If the member is in the office 21 or satellite office 22, the spatial package 20 in which the member is located can also be specified based on the entrance/exit information. For the member determined to be located in a place such as the home 24 where the spatial package 20 is not provided, the device can be controlled not through the spatial package 20 (device group 40) but through the information terminal 60 owned by the member. done.

Next, the acquisition unit 92a acquires information indicating the mental and physical states of a plurality of members (S15). For example, the acquisition unit 92a acquires, from the information terminals 60 possessed by the members, a plurality of member face images captured by a camera of the information terminal 60 as information indicating the mental and physical states of the members. The acquisition unit 92a may acquire the member's vital data provided from the biosensor 30d or the wearable sensor 70 as information indicating the mental and physical condition of the member. Moreover, when the member is located at the home 24 or the like, the acquisition unit 92a may acquire information indicating the mental and physical state of the member via a smart light or a wiring device.

Next, the control unit 92b identifies parameters indicating the mental and physical states of the plurality of members based on the information acquired in step S15 (S16). The control unit 92b, for example, performs emotion estimation from the member's expression based on the member's face image. Specifically, the control unit 92b uses the method described in Patent Document 2 (Japanese Patent Application Laid-Open No. 2017-144222) from the face image to determine the physiology such as the color of the face and the heart rate associated with changes in blood flow. Data, non-physiological data, such as facial expressions identified by the location of facial feature points, can be obtained, and the emotions of members can be estimated based on these obtained data.

In addition, the control unit 92b uses a machine learning model that can output the member's emotions such as concentration, distraction, arousal, drowsiness, fatigue, relaxation, etc. with the face image as input, and estimates the user's emotions. good. When constructing a machine learning model, a multi-layer network may be made to learn feature amounts, and machine learning may be performed to designate the degree of eye opening, line of sight, cheeks, lips, etc. as the feature amounts.

In step S16, the control unit 92b specifies the emotion thus estimated as a parameter. In addition to the parameters indicating the state of mind such as emotion, the control unit 92b also specifies the physical state such as the heart rate or body temperature from the member's vital data provided from the biosensor 30d or the wearable sensor 70 as a parameter. You may

It should be noted that the parameters indicating the mental and physical states of the plurality of members may be specified based on the answer information to the questionnaire via the information terminal 60. In this case, the answer information can be used as information indicating the mental and physical conditions of the plurality of members.

Next, the acquisition unit 92a acquires information indicating the work content of a plurality of members (S17). The acquisition unit 92a can acquire the business content of a plurality of members from the schedule information, for example. The business content includes, for example, data processing, idea generation, presentation material creation, and the like. The work content may be a break (break time).

It should be noted that it is also possible to infer the business content by extracting feature words using natural language processing from e-mails, registered content, outgoing content, and posted content in collaboration software such as Microsoft Teams (registered trademark). It is not essential that information indicating the work content of a plurality of members is acquired, and that the machine learning model is changed (the purpose of control is changed) according to the work content as described later.

Next, the control unit 92b determines the details of control for each of the plurality of members (S18). The control unit 92b determines the content of control using, for example, a machine learning model. For example, a first machine learning model that outputs control parameters of the device group 40 to enhance creativity, a second machine learning model that outputs control parameters of the device group 40 to enhance concentration, and promoting mental and physical recovery A third machine learning model is stored in advance in the storage unit 93 as the control parameters of the device group 40 for the purpose.

First, the control unit 92b controls creativity, concentration, and recovery (hereinafter also referred to as concentration, etc.) in the work content (that is, the work content acquired in step S17) being executed by each of the plurality of members. Decide which one you need. For example, if the storage unit 93 stores table information that associates work content and which work content requires concentration, etc., the control unit 92b stores a plurality of Each of the members can determine which one, such as concentration, is required in the task being performed. It should be noted that it may be determined by using another machine learning model (fourth machine learning model) which of the concentration and the like is suitable for each work content.

Next, the control unit 92b sets the machine learning model (one of the first machine learning model, the second machine learning model, and the third machine learning model) determined based on the determination result to the member specified in step S16. By inputting a parameter indicating the state of mind and body, the content of control of the device group 40 is determined. For example, by inputting, into the second machine learning model, a parameter indicating the mental and physical state of a member who is performing work that requires concentration, the details of control of the device group 40 for the member are determined. The control contents are, in other words, control parameters such as the brightness of the lighting device 40a, the color temperature of the lighting device 40a, the ventilation rate of the ventilation device 40b, and the set temperature of the air conditioning device 40c.

In addition, the first machine learning model, the second machine learning model, and the third machine learning model are, for example, parameters indicating the mental and physical state specified in the past by the environment control system 10, and control details executed in the past. Although it is constructed using learning data generated by giving evaluation information, it may be constructed by a system different from the environment control system 10 . The evaluation information is, for example, employee's subjective evaluation information indicating whether concentration or the like has improved. It may be objective evaluation information based on the number of times of

Next, the control unit 92b controls the device group 40 provided in the spatial package 20 specified in step S14 according to the control details determined for the members located in the spatial package (S19). For example, by transmitting a control command to the controller 50 via the communication unit 91, the control unit 92b controls each of the lighting equipment 40a, the ventilation equipment 40b, the air conditioning equipment 40c, and the sterilization equipment 40d in step S18. Set the control contents (control parameters) determined in , and operate. As a result, an environment suitable for the member to improve concentration and the like is realized.

As described above, for a member determined to be located in a place such as the home 24 where the spatial package 20 is not installed, the information terminal 60 owned by the member is controlled by the controller instead of the spatial package 20 (equipment group 40). 50 is used to control the equipment. FIG. 4 is a diagram showing an overview of device control performed at home or the like. In the example of FIG. 4, the information terminal 60 is a notebook computer.

As shown in FIG. 4, a member located at home 24 or the like places an information terminal 60 on a table or the like, and the information terminal 60 is connected to a lighting device provided at home or the like by wired or wireless communication. and control air conditioning equipment. The information terminal 60 may control an air purifier, a circulator, an electric fan, a wiring device, an electric shutter, an electric curtain, etc. (not shown). Communication standards for wireless communication include infrared IrDA, wireless LAN, Bluetooth (registered trademark), ZigBee (registered trademark), and the like.

Next, the acquisition unit 92a acquires evaluation information indicating evaluations of the executed control by each of the members (S20). The evaluation information may be information based on an evaluation value (i.e., the result of subjective evaluation) input by a member to the information terminal 60 or the like, or information based on sensing data sensed by the biosensor 30d or the wearable sensor 70. may be Note that the evaluation information may be acquired during control of the device group 40 instead of after the device group 40 is controlled.

Next, the control unit 92b applies the evaluation acquired in step S20 to the parameter indicating the mental and physical state of the member identified in step S16 and the control content (control parameter of the device group 40) determined in step S18. Learning data to which information is added is generated, and the machine learning model used in step S18 is updated using the generated learning data. That is, the control unit 92b updates the method of determining the control content (S21).

As described above, the environment control system 10 includes information indicating where each of the plurality of members belonging to the same team works, and information indicating the mental and physical conditions of the plurality of members (also referred to as second information). , and personal environment control is performed based on the information indicating the work contents of a plurality of members. Individual environment control is to control the environment where multiple members work in order to improve the work results of each of the multiple members. means As a result, the work performance of each employee belonging to the business operator A can be improved.

In addition, in the personal environment control, information may be presented to each member using at least one of the video equipment 40e and the audio equipment 40f. This means "searching" for the outside world. For example, the control unit 92b may present auxiliary information for assisting each of a plurality of members in their work in personal environment control. Auxiliary information is presented in response to a member's request, for example, when the member performs an operation on the information terminal 60 to instruct presentation of information.

Auxiliary information includes at least one of weather information, stock price information, exchange information, patent information, information on benchmark companies, and customer information. Weather information, stock price information, exchange information, and patent information are provided by the macro information providing server 80c. Information on benchmark companies is provided by a benchmark information providing server 80d, and customer information is provided by a customer information providing server 80e.

[Operation example 2: team environment control]
Next, an operation example 2 of the operation of the environment control system 10 will be described. FIG. 5 is a flow chart of Operation Example 2 of the environment control system 10 . Operation example 2 is an operation example for team environment control. Team environment control is environmental control to improve communication among multiple members belonging to the same team among multiple employees belonging to business operator A. It provides an environment that fosters teamwork and promotes communication. It is a control that raises "heat" and encourages "involvement" in the whole team. Team environment control is executed, for example, when a plurality of members are engaged in work such as a meeting where communication between members is the main activity. Whether or not a plurality of members are having a meeting can be determined based on schedule information, meeting information, or the like.

As in Operation Example 1, the server device 90 is a server used by the operator B, and the spatial package 20 (including the sensor group 30 and the device group 40 arranged in the spatial package 20) It was provided by B. The office 21 and the satellite office 22 are the business operator A's offices. As in Operation Example 1, a plurality of employees belonging to the business operator A have registered for use of the environmental control system 10 in advance.

The processing of steps S31 to S36 is the same as the processing of steps S11 to S16. After step S36, the acquisition unit 92a acquires information indicating the communication status of the plurality of members (S37). The information indicating the state of communication is, for example, the content of members' utterances and the content of posts to the chat space among the meeting information provided by the meeting information providing server 80f. Acquired from the information providing server 80f. In other words, the contents of the member's utterances and the contents of the posts to the chat space are information indicating the contents of the meeting.

Next, the control unit 92b identifies a parameter indicating the communication status based on the acquired information indicating the communication status (S38). For example, the control unit 92b specifies the number of times each member has spoken, the length of time he/she has spoken, the number of times he or she has posted, the number of replies such as "yes", etc. during a predetermined period of time during the meeting, as parameters indicating the state of communication. Note that there may be a case where it is necessary to identify the speaker in order to determine who said what. For example, if the user registration information stored in the storage unit 93 includes voice features of each employee (member), the utterance contents of the participants included in the conference information are analyzed based on the voice features. can identify the speaker.

Next, the control unit 92b determines the content of control for each of the plurality of members based on (S39). The control unit 92b determines the content of control using, for example, a machine learning model. When the machine learning model inputs a parameter indicating the mental and physical state of a certain member identified in step S36 and a parameter indicating the communication situation of the member identified in step S38, the device group 40 suitable for the member is controlled. Configured to output content. Specifically, the machine learning model outputs the control contents of the device group 40 such that communication between each of the plurality of members and other members other than the member concerned is uniformed. The control contents are, in other words, control parameters such as the brightness of the lighting device 40a, the color temperature of the lighting device 40a, the ventilation rate of the ventilation device 40b, and the set temperature of the air conditioning device 40c.

For example, as a control related to the brightness of the lighting device 40a, in order to encourage discussion in the team, a member who exceeds the overall balance and speaks too much is dimmed to refrain from speaking. Conversely, for a member who speaks too little, the surroundings of the member are brightened to encourage them to speak actively. It is expected that the control details determined by the machine learning model will be similar to this.

In the machine learning model, for example, evaluation information is given to the parameter indicating the psychosomatic state specified in the past by the environmental control system 10, the parameter indicating the communication situation specified in the past, and the control content executed in the past. However, it may be constructed by a system different from the environmental control system 10 . Evaluation information is, for example, employee subjective evaluation information that indicates whether or not communication has been improved (whether communication has become uniform), but analysis of meeting information (contents of utterances of participants after the start of control) It may be objective evaluation information obtained by

Next, the control unit 92b controls the device group 40 provided in the spatial package 20 specified in step S14 according to the control details determined for the members located in the spatial package (S40). Since the process of step S40 is the same as that of step S19, detailed description thereof is omitted.

Next, the acquisition unit 92a acquires evaluation information indicating the member's evaluation of the executed control (who received the environment provided by the control) (S41). The evaluation information may be subjective evaluation information based on evaluation values input by members to the information terminal 60 or the like, or objective evaluation information obtained by analyzing conference information (contents of utterances of participants after the start of control). evaluation information. Note that the evaluation information may be acquired during control of the device group 40 instead of after the device group 40 is controlled.

Next, the control unit 92b controls the parameters indicating the mental and physical states of the members identified in step S36, the parameters indicating the communication status identified in step S38, and the control details (equipment group 40 (control parameter) is added with the evaluation information acquired in step S41 to generate learning data, and the machine learning model is updated using the generated learning data. In other words, the control unit 92b updates the method of determining the content of control (S42).

As described above, the environment control system 10 collects information indicating where each of the plurality of members belonging to the same team works, information indicating the mental and physical conditions of the plurality of members, and communication status in the team. Perform team environment control based on the information shown. Team environment control means controlling the environment of the place where each of the multiple members works to improve communication. As a result, communication within a team composed of employees belonging to the business operator A can be improved.

In operation example 2, it was explained that the team environment control is a control for equalizing communication, but any other control for improving communication may be used. For example, the team environment control may simply be a control for activating communication, and in this case, the machine learning model may be constructed so as to activate communication.

In addition, when brainstorming on new ideas (hereinafter referred to as brainstorming) is set in the schedule, the above-mentioned “exploration” and personal environment control that encourages concentration etc. On the day of brainstorming, team environment control may be performed to increase the "energy" and encourage the "involvement" of the entire team. Team environment control is not limited to brainstorming in a conference room or a meeting corner, but may also be performed remotely via an interactive board of suggested action 1, which will be described later.

[Operation Example 3: Billing Process]
In addition, the environment control system 10 controls the performance of at least one of the individual environment control and the team environment control (that is, the provision of the environment to the members of the team). Person A may be billed. FIG. 6 is a flow chart of operation example 3 (accounting process) of the environment control system 10 as described above.

First, the billing processing unit 92d acquires member evaluation information (S51). For example, when a member inputs an evaluation value to the information terminal 60, the billing processing unit 92d uses the communication unit 91 to acquire the input evaluation value as the member's evaluation information.

The billing processing unit 92d bills the member based on the obtained evaluation information of the member (S52). Specifically, the billing processing unit 92d stores billing information in which the identification information of the member and the billing amount for the member are associated with each other in the storage unit 93 . The billing processing unit 92d bills a predetermined service fee, and, for example, gives a discount to a member who has answered in detail about a part with a poor evaluation, or when the evaluation indicated by the obtained evaluation information is high (good), Charge members a premium amount. In addition, arbitrary charging for evaluating control performance, so-called tipping, may be performed.

The evaluation information may be based on vital data sensed by the sensor group 30. For example, the evaluation information for personal environment control may be information based on sensing data (the number of blinks specified by the camera 30e, etc.) that indicates whether concentration or the like has improved. Also, the evaluation information may be based on information provided by the information providing server group 80 . For example, the evaluation information for the team environment control may be information obtained by analyzing the conference information (contents of utterances of participants after the start of control).

After the above-described operations are performed daily, for example, at a predetermined timing such as the end of the fiscal year, the billing processing unit 92d uses the communication unit 91 to allow the representative of the business operator A to use an information terminal (not shown). ) is obtained as the evaluation information of the business operator A (S53).

The billing processing unit 92d bills the business operator A based on the obtained evaluation information of the business operator A (S54). Specifically, the billing processing unit 92d stores billing information in which the identification information of the business operator A and the billing amount to the business operator A are associated with each other in the storage unit 93 . The billing processing unit 92d charges a predetermined service fee, and for example, when the work performance of employees belonging to the business operator A is improved due to the control of the space package 20, the evaluation of the business operator A is high ( good), and charge the premium amount to business operator A. At least one of improvement of member's creativity, improvement of member's concentration, recovery of member's vitality or mentality, and improvement of communication between members may be considered for the improvement of business results.

In this way, the environment control system 10 may charge the member and the operator A for providing the environment. It should be noted that it is not essential to charge both the member and the operator A, and at least one of the member and the operator A may be charged. In addition, the higher the evaluation, the higher the premium amount may be, or a flat rate system based on a contract (for example, how much per year) may be used instead of a variable system based on evaluation information.

In addition, the environment control system 10 charges the member or the operator A for controlling the device group 40 arranged in the space package 20 regardless of the member's or the operator A's evaluation. you can go In this case, the charging for the control of the device group 40 may be a flat-rate system based on the contract, or may be charged each time the device group 40 is actuated. For example, charging may be based on at least one of the number of times the device group 40 is controlled and the control time.

[Operation Example 4: Proposed Operation 1]
In addition, the environment control system 10 may suggest that a plurality of members belonging to the same team gather at one place, if necessary. FIG. 7 is a flow chart of operation example 4 (proposed operation 1) of the environment control system 10 as described above.

In operation example 4, suggestions are made based on the frequency of use of the interactive board. An interactive board is, for example, a virtual bulletin board displayed on the screen of a web conference, etc., and is a bulletin board in which a plurality of members can freely write. The interactive board may be implemented as a real device such as the projector in FIG. 4 (which may be a smart light with communication function and projector function), Surface Hub (registered trademark), or an electronic blackboard.

First, the acquisition unit 92a acquires information indicating the frequency of use of the interactive board (S61). The obtaining unit 92a obtains, for example, information indicating the frequency of use of the interactive board from the conference information providing server 80f. If the interactive board is implemented as a real device, the acquisition unit 92a may acquire information indicating the frequency of use of the interactive board from the interactive board itself. The frequency of use of the interactive board is, for example, information indicating the cumulative number (gross number) of the number of times of writing by a plurality of members.

Next, based on the information acquired in step S61, the proposal unit 92c determines whether the frequency of use of the interactive board exceeds a predetermined value (S62). As described above, when the frequency of use of the interactive board is represented by the number of times of writing by a plurality of members, the proposal unit 92c, for example, determines whether or not the cumulative number of times of writing by a plurality of members has exceeded a predetermined number.

If it is determined that the frequency of use of the interactive board is equal to or less than the predetermined value (No in S62), the operation ends. On the other hand, when the proposing unit 92c determines that the usage frequency of the interactive board has exceeded the predetermined value (Yes in S62), it proposes that the members gather at one place (S63). Specifically, the proposal unit 92c causes the information terminal 60 to display a display screen as shown in FIG. 8 by transmitting a display command to the information terminal 60 of the member. FIG. 8 is a diagram showing an example of a display screen for proposing to a plurality of members to gather at one place. In addition, in the example of FIG. 8, the information terminal 60 is a smart phone.

In addition, the projector (smart light) in Fig. 4 may project images or avatars of team members in real time to create a pseudo-environment as if they are working in the same space, encouraging chat and serendipity.

Such an environment control system 10 can provide multiple members with an environment in which they can always or immediately cooperate with other members. In other words, the environment control system 10 can make a plurality of members feel a connection with other members (persons).

[Operation Example 5: Proposed Operation 2]
In addition, the environment control system 10 adds new equipment (that is, addition of new equipment to the equipment group 40) used for at least one of the individual environment control and the team environment control to the space package 20 as necessary. It may be suggested to introduce Specifically, the proposal unit 92c transmits a display command to the information terminal (not shown) of the person in charge of managing the space package 20 of the operator B, thereby causing the information terminal to display the display screen. The proposal unit 92c can propose introduction of a new device to the spatial package 20 through such a display screen.

A new device is, for example, a device of the same type as the device that has already been installed in the space package 20, and is a new model or a high-performance model device (for example, a new model or a high-performance model of the lighting device 40a). The new device may be a device that has not been installed in the spatial package 20, such as a scent generating device (aroma diffuser).

A proposal to introduce a new device may be made periodically, or may be made when the evaluation of individual environment control or team environment control (evaluation value indicated by evaluation information) has declined. .

Note that the proposal unit 92c may display a display screen on the information terminal 60 by transmitting a display command to the member's information terminal 60, and propose to introduce a new device to the home 24 or the like through the display screen. good.

[Information processing using machine learning models]
Next, the information processing using the machine learning model described in Operation Example 1 and Operation Example 2 will be described in more detail. FIG. 9 is a flowchart of information processing using a machine learning model.

The control unit 92b acquires (identifies) as input information at least one of a parameter indicating the mental and physical condition of the member and a parameter indicating the communication status of the member (S71). As described above, the control unit 92b determines the content of control for the member according to the content of control determination rule (S72).

The control content determination rule is represented, for example, by an action value function that determines the value of the control content. Decide there is.

After step S72, the control unit 92b executes control (actuation, action) of the device group 40 arranged in the space package 20 based on the determined control content (S73). Evaluation information indicating the member's evaluation of the control obtained is acquired (S74). The evaluation information here has substantially the same meaning as the evaluation information described in the above-described billing process. As described above, the evaluation information may be information based on evaluation values input to the information terminal 60 or the like, or may be based on sensing data sensed by the sensor group 30 or the wearable sensor 70. , based on information provided by the information providing server group 80 . Note that the evaluation information may be acquired during control of the device group 40 instead of after the device group 40 is controlled.

Next, the control unit 92b calculates a reward based on the evaluation information acquired in step S74 (S75). Also, the control unit 92b updates the control content determination rule using the calculated reward (S76). The control unit 92b learns, for example, the content of control adapted to the member (that is, the content of control that provides the most reward) by reinforcement learning based on the calculated reward. That is, in the operation example 1 and the operation example 2, when evaluation information (reward) is obtained, the information and data that are the basis of the control of the device group 40 are used as the learning data with the evaluation information added. , the machine learning model is updated on the fly.

In updating the action value function, the control content determination rule may be updated using Q learning, TD learning, or the like.

[Modification]
In the above-mentioned personal environment control, the details of control were determined by inputting parameters indicating the mental and physical states of the members into the machine learning model. environmental information (environmental parameters) in the spatial package 20 may be input. The environmental information is, specifically, air quality data and brightness data sensed by the sensor group 30 provided in the spatial package 20 . Thereby, the control unit 92b can determine the control contents of the personal environment control in consideration of the environment information.

Similarly, in the above personal environment control, the details of control were determined by inputting parameters indicating the mental and physical states of members and parameters indicating communication status into the machine learning model, but the machine learning model , environmental information in the spatial package 20 to be controlled may be input in addition to these parameters. Thereby, the control unit 92b can determine the contents of the team environment control in consideration of the environment information.

[Effects, etc.]
As described above, the environment control system 10 acquires the first information indicating where each of the plurality of members belonging to the same team works, and the second information indicating the mental and physical states of the plurality of members. Based on the acquisition unit 92a, the acquired first information, and the acquired second information, the environment of the place where each of the plurality of members works is controlled in order to improve the performance of the work of each of the plurality of members. and a control unit 92b for personal environment control.

Such an environment control system 10 can support the work of each employee from an environmental point of view, even if the employees are located at different locations.

Also, for example, the acquisition unit 92a further acquires third information indicating the work content of a plurality of members. The control unit 92b performs personal environment control based on the acquired first information, the acquired second information, and the acquired third information.

Such an environment control system 10 can support the performance of each of a plurality of employees by providing an environment according to the content of the work.

Also, for example, in the personal environment control, the control unit 92b presents auxiliary information for assisting the tasks that each of the plurality of members is working on. The auxiliary information includes at least one of weather information, stock price information, exchange information, patent information, information on benchmark companies, and customer information.

Such an environment control system 10 can assist multiple employees in performing their respective duties by presenting auxiliary information.

In addition, the environment control system 10 stores first information indicating where each of a plurality of members belonging to the same team works, second information indicating the mental and physical conditions of the plurality of members, and communication status in the team. Based on the acquisition unit 92a that acquires the third information shown, the acquired first information, the acquired second information, and the acquired third information, each of the plurality of members can improve communication and a control unit 92b for performing team environment control for controlling the environment of the place where work is carried out.

Such an environment control system 10 can support the work of each employee from an environmental point of view, even if the employees are located at different locations. The climate control system 10 is specifically capable of providing each of the plurality of employees with an environment in which communication among the plurality of employees is improved.

Also, for example, the information indicating the communication status is information indicating the content of the meeting held by the team.

Such an environment control system 10 can perform team environment control based on information indicating the content of the meeting held by the team.

Also, for example, in team environment control, the environment of the place where each of the multiple members works is controlled so that the communication of each of the multiple members with other members is uniform.

Such an environment control system 10 can provide each of a plurality of employees with an environment in which the communication of the plurality of employees is uniformed.

Further, for example, when a plurality of members are working at different locations and the frequency of use of the interactive board by the plurality of members exceeds a predetermined value, a proposal to propose that the plurality of members gather at one location. It further comprises a part.

Such an environment control system 10 can provide multiple members with an environment in which they can always or immediately cooperate with other members.

Also, for example, the plurality of members are part of the plurality of employees, and the control unit 92b identifies the plurality of members belonging to the team based on information obtained from the schedule system or the personnel management system.

Such an environment control system 10 can identify multiple members belonging to a team based on information obtained from a schedule system or a personnel management system.

Also, for example, the acquisition unit 92a acquires the first information from any one of the GPS, entrance/exit management system, and LPS.

Such an environment control system 10 can acquire first information from any of GPS, access control system, and LPS.

Also, for example, the acquisition unit 92a acquires second information from information terminals 60, smart lights, or wiring devices possessed by a plurality of members.

Such an environment control system 10 can acquire second information from information terminals 60, smart lights, or wiring devices possessed by a plurality of members.

Further, for example, a billing processing unit 92d that bills for environment control performed by the control unit 92b is further provided.

Such an environment control system 10 can charge the member or the operator A to which the member belongs.

Also, for example, the control of the environment performed by the control unit 92b is realized by controlling equipment provided in the facility (space package 20). The environment control system 10 further includes a proposal section 92c that proposes introduction of new equipment to the facility (space package 20) to be used for the environment control performed by the control section 92b.

Such an environment control system 10 can propose the introduction of new equipment to the member or the company A to which the member belongs.

In addition, the environment control method executed by a computer such as the environment control system 10 includes first information indicating the place where each of the plurality of members belonging to the same team works, and indicating the mental and physical conditions of the plurality of members. An acquisition step of acquiring second information, and a place where each of the plurality of members works to improve the performance of each of the plurality of members based on the acquired first information and the acquired second information. and a control step for personal environmental control to control the environment of the

Such an environment control method can support the work of each employee from an environmental point of view, even if the employees are located in different locations.

In addition, the environment control method executed by a computer such as the environment control system 10 includes first information indicating where each of a plurality of members belonging to the same team works, and second information indicating the mental and physical conditions of the plurality of members. an acquiring step of acquiring information and third information indicating the status of communication in the team; and a control step of performing team environment control to control the environment of the place where each of the plurality of members works for improvement.

Such an environment control method can support the work of each employee from an environmental point of view, even if the employees are located in different locations. The environment control method, in particular, can provide each of the plurality of employees with an environment in which communication of the plurality of employees is improved.

(Other embodiments)
Although the embodiments have been described above, the present invention is not limited to the above embodiments.

For example, in the above embodiment, the spatial package was assumed to be provided in facilities such as office buildings, but commercial facilities, residences, accommodation facilities, halls, studios, hospitals, schools, factories, or It may be provided in other facilities such as warehouses.

Also, in the above embodiment, the environmental control system was realized by cloud computing, but it may be realized by fog computing. The climate control system may also be implemented on-premise.

Also, in the above embodiment, the environmental control system is implemented by a plurality of devices, but may be implemented as a single device. For example, the climate control system may be implemented as a single device that corresponds to the server device. When the environment control system is implemented by multiple devices, the components (especially functional components) included in the environment control system may be distributed to the multiple devices in any way. For example, some or all of the functional components provided by the server device may be provided by the controller.

Also, the information and data transmission paths in the above embodiment are examples and are not particularly limited. In the above embodiment, when two devices transmit and receive information and data through communication, a relay device (not shown) may be interposed between the two devices.

Further, in the above embodiment, the processing executed by a specific processing unit may be executed by another processing unit. In addition, the order of multiple processes may be changed, and multiple processes may be executed in parallel.

Also, in the above embodiments, each component may be realized by executing a software program suitable for each component. Each component may be realized by reading and executing a software program recorded in a recording medium such as a hard disk or a semiconductor memory by a program execution unit such as a CPU or processor.

Also, each component may be realized by hardware. For example, each component may be a circuit (or integrated circuit). These circuits may form one circuit as a whole, or may be separate circuits. These circuits may be general-purpose circuits or dedicated circuits.

Also, general or specific aspects of the present invention may be implemented in a system, apparatus, method, integrated circuit, computer program, or recording medium such as a computer-readable CD-ROM. Also, general or specific aspects of the present invention may be implemented in any combination of systems, devices, methods, integrated circuits, computer programs and recording media.

For example, the present invention may be implemented as an environment control method executed by a computer such as an environment control system, or may be implemented as a program for causing a computer to execute such an environment control method. The present invention may be implemented as a computer-readable non-temporary recording medium in which such a program is recorded.

In addition, forms obtained by applying various modifications to each embodiment that a person skilled in the art can think of, or realized by arbitrarily combining the constituent elements and functions of each embodiment without departing from the spirit of the present invention. Also included in the present invention.

10 Environment Control System 60 Information Terminal 92a Acquisition Unit 92b Control Unit 92c Proposal Unit 92d Billing Processing Unit

Claims

an acquisition unit that acquires first information indicating where each of a plurality of members belonging to the same team works and second information indicating the mental and physical states of the plurality of members;
Based on the obtained first information and the obtained second information, an individual who controls the environment of the place where each of the plurality of members works in order to improve the performance of the work of each of the plurality of members. An environmental control system, comprising: a control unit that controls the environment.
The acquisition unit further acquires third information indicating the work content of the plurality of members,
The environment control system according to claim 1, wherein the control unit performs the personal environment control based on the acquired first information, the acquired second information, and the acquired third information.
The control unit, in the personal environment control, presents auxiliary information for assisting each of the plurality of members in their work,
3. The environment control system according to claim 1, wherein the auxiliary information includes at least one of weather information, stock price information, exchange information, patent information, information on benchmark companies, and customer information.
Acquiring first information indicating where each of the plurality of members belonging to the same team works, second information indicating the mental and physical conditions of the plurality of members, and third information indicating the state of communication in the team an acquisition unit;
Based on the acquired first information, the acquired second information, and the acquired third information, the environment of the place where each of the plurality of members works is adjusted in order to improve the communication. an environmental control system, comprising: a control unit for controlling a team environment control;
The environmental control system according to claim 4, wherein the information indicating the communication status is information indicating the content of the meeting held by the team.
4. In said team environment control, the environment of a place where each of said plurality of members works is controlled so that communication of each of said plurality of members with members other than said member is uniformed. Or the environment control system according to 5.
When the plurality of members are working at different locations and the frequency of use of the interactive board by the plurality of members exceeds a predetermined value, the proposal unit proposes to the plurality of members to gather at one location. The environmental control system of any one of claims 1-6, further comprising:
said plurality of members being part of a plurality of employees;
The environment control system according to any one of claims 1 to 7, wherein the control section identifies the plurality of members belonging to the team based on information obtained from a schedule system or a personnel management system.
The environment according to any one of claims 1 to 8, wherein the acquisition unit acquires the first information from any one of a GPS (Global Positioning System), an entrance/exit management system, and an LPS (Local Positioning System). control system.
The environmental control system according to any one of claims 1 to 9, wherein the acquisition unit acquires the second information from information terminals, smart lights, or wiring devices possessed by the plurality of members.
11. The environment control system according to any one of claims 1 to 10, further comprising a billing processing unit that bills for environmental control performed by the control unit.
The control of the environment performed by the control unit is realized by controlling equipment provided in the facility,
The environment according to any one of claims 1 to 11, wherein the environment control system further comprises a proposal unit that proposes introduction of new equipment to the facility that is used for the control of the environment performed by the control unit. control system.
an acquisition step of acquiring first information indicating where each of a plurality of members belonging to the same team works and second information indicating the mental and physical states of the plurality of members;
Based on the obtained first information and the obtained second information, an individual who controls the environment of the place where each of the plurality of members works in order to improve the performance of the work of each of the plurality of members. A control step for controlling the environment.
Acquiring first information indicating where each of the plurality of members belonging to the same team works, second information indicating the mental and physical conditions of the plurality of members, and third information indicating the state of communication in the team an acquisition step;
Based on the acquired first information, the acquired second information, and the acquired third information, the environment of the place where each of the plurality of members works is adjusted in order to improve the communication. and a control step for controlling the team environment control.