WO2022181152A1 - Environment control system and environment control method - Google Patents

Environment control system and environment control method Download PDF

Info

Publication number
WO2022181152A1
WO2022181152A1 PCT/JP2022/002385 JP2022002385W WO2022181152A1 WO 2022181152 A1 WO2022181152 A1 WO 2022181152A1 JP 2022002385 W JP2022002385 W JP 2022002385W WO 2022181152 A1 WO2022181152 A1 WO 2022181152A1
Authority
WO
WIPO (PCT)
Prior art keywords
information
members
environment
control
control system
Prior art date
Application number
PCT/JP2022/002385
Other languages
French (fr)
Japanese (ja)
Inventor
正行 長岡
晃由 久我
成記 安武
雄也 鈴木
Original Assignee
パナソニックIpマネジメント株式会社
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by パナソニックIpマネジメント株式会社 filed Critical パナソニックIpマネジメント株式会社
Priority to JP2023502181A priority Critical patent/JPWO2022181152A1/ja
Publication of WO2022181152A1 publication Critical patent/WO2022181152A1/en

Links

Images

Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management

Definitions

  • the present invention relates to an environment control system and an environment control method.
  • Patent Literature 1 discloses an action recommendation system that can recommend action patterns for activating an organization in an easily persuasive manner for each individual.
  • employees' workplaces are decentralized. When the workplace is decentralized, it becomes more difficult to provide each of the multiple employees with an environment suitable for their work, compared to when multiple employees gather in one place.
  • the present invention provides an environment control system and an environment control method that can support the performance of each of a plurality of employees located in different locations from an environmental point of view.
  • An environment control system acquires first information indicating where each of a plurality of members belonging to the same team works, and second information indicating the mental and physical states of the plurality of members. environment of a place where each of the plurality of members works in order to improve the results of the work of each of the plurality of members, based on the obtaining unit, the obtained first information, and the obtained second information; and a control unit that performs personal environment control for controlling the
  • An environment control system includes first information indicating a place where each of a plurality of members belonging to the same team works, second information indicating the mental and physical states of the plurality of members, and team an acquisition unit that acquires third information indicating the status of communication in the and a control unit for performing team environment control for controlling the environment of the place where each of the plurality of members works.
  • An environment control method acquires first information indicating where each of a plurality of members belonging to the same team works, and second information indicating the mental and physical states of the plurality of members. Based on the obtaining step, the obtained first information, and the obtained second information, an environment of a place where each of the plurality of members works to improve the performance of each of the plurality of members. and a control step for providing personal environmental control for controlling the
  • the environment control system and the environment control method according to one aspect of the present invention can support the performance of each of multiple employees located in different locations from an environmental point of view.
  • FIG. 1 is a diagram showing an outline of an environment control system according to an embodiment.
  • FIG. 2 is a block diagram showing the functional configuration of the environment control system according to the embodiment.
  • FIG. 3 is a flowchart of operation example 1 of the environmental control system according to the embodiment.
  • FIG. 4 is a diagram showing an overview of device control performed at home or the like.
  • FIG. 5 is a flowchart of operation example 2 of the environment control system according to the embodiment.
  • FIG. 6 is a flowchart of operation example 3 of the environmental control system according to the embodiment.
  • FIG. 7 is a flowchart of operation example 4 of the environmental control system according to the embodiment.
  • FIG. 8 is a diagram showing an example of a display screen for proposing to a plurality of members to gather at one place.
  • FIG. 9 is a flowchart of information processing using a machine learning model.
  • each figure is a schematic diagram and is not necessarily strictly illustrated. Moreover, in each figure, the same code
  • FIG. 1 is a diagram showing an outline of an environment control system according to an embodiment.
  • the environment control system 10 is a system for providing an environment suitable for work to a plurality of members belonging to the same team among employees belonging to a business operator A (company).
  • the environmental control system 10 has been made in view of such circumstances, and the environmental control system 10 provides an environment in which a plurality of employees can feel the contribution to the team and teamwork is fostered. It is a system that can provide
  • the server device 90 can be used in a space in which a group of sensors (described later) and a group of devices (described later) are packaged. By controlling the package 20, each member can be provided with an environment suitable for the member's business.
  • Spatial packages 20 are provided, for example, in facilities such as offices 21 or satellite offices 22, transportation facilities 23, and the like.
  • the office 21 and the satellite office 22 are offices of the business operator A described above.
  • Space package 20 refers to at least a portion of the space within the facility.
  • the space package 20 includes a meeting area package for holding meetings and meetings, an office area package for performing daily work, a rest area package for promoting fatigue recovery, and an individual work area package for intensive work. Concentrated area packages are included.
  • the means of transportation 23 are, for example, commuter trains, limited express trains, bullet trains, long-distance buses, and airplanes, and are space packages equipped with tables that allow work to be done in seats, power supplies, and air conditioning with variable lighting and air volume.
  • the spatial package 20 (including the sensor group and the device group arranged in the spatial package 20) is provided by a business operator B different from the business operator A. be done.
  • Provided by business operator B includes information provided by business operators within a business ecosystem (ecosystem) in a mutually cooperative relationship.
  • the business operator B uses the server device 90 to provide the employees of the business operator B with an environment suitable for work via the spatial package 20 .
  • the space package may be provided when the member's home 24 is newly constructed or renovated, but in FIG. 1, the member's home 24 may not have the space package 20 provided. In this way, when a member is located in a facility where the space package 20 is not provided, the information terminal 60 possessed by the member, a smart light with a communication function, and a wiring device (not shown) can be used at home.
  • the environment is provided to the member by acquiring information from existing sensors or by controlling devices.
  • FIG. 2 is a block diagram showing the functional configuration of the environment control system 10. As shown in FIG. Although only one spatial package 20 is illustrated in FIG. 2, the environment control system 10 may target a plurality of spatial packages 20 as described in FIG.
  • the environment control system 10 includes a sensor group 30, a device group 40, a controller 50, an information terminal 60, a wearable sensor 70, an information providing server group 80, and a server device 90.
  • the controller 50, the information terminal 60, the wearable sensor 70, the information providing server group 80, and the server device 90 can communicate with each other through a wide area communication network 100 such as the Internet.
  • the sensor group 30 is composed of a plurality of sensors arranged in the spatial package 20 and performs sensing of the environment within the spatial package 20 or the person located within the spatial package 20 .
  • the sensor group 30 includes an air quality sensor 30a, a brightness sensor 30b, an LPS (Local Positioning System) 30c, a biosensor 30d, a camera 30e, and the like. Although only one of each sensor is illustrated in FIG. 1, the sensor group 30 may include two or more of each sensor.
  • the air quality sensor 30a is a sensor that senses air quality data within the space package 20.
  • the air quality here includes temperature, humidity, carbon dioxide concentration, fine particle concentration, hypochlorous acid concentration, and the like. That is, the air quality sensor 30a includes a temperature sensor, a humidity sensor, a carbon dioxide concentration sensor, a fine particle concentration sensor, a hypochlorous acid concentration sensor, an air ion counter, a differential electric mobility measuring device, an electron spin resonance device, and the like. is included.
  • the brightness sensor 30b senses brightness data (specifically, illuminance, etc.) within the spatial package 20.
  • the brightness sensor 30b is implemented by, for example, a photoelectric conversion element such as a photodiode.
  • the LPS 30c is a system that measures the current position of a transmitter based on the signal reception strength in short-range wireless communication between a plurality of wireless communication devices distributed in the space package 20 and the transmitter owned by the member. is. Near-field wireless communication is based on communication standards such as Bluetooth (registered trademark) and ZigBee (registered trademark), for example.
  • the LPS 30c can output position data (position information) indicating the current position of the transmitter. Position information is, in other words, coordinate information.
  • the information terminal 60 (general-purpose terminal) used by the user is used as a transmitter, but the transmitter may be a dedicated device (wireless tag, etc.) for the LPS 30c.
  • the LPS 30c acquires identification information (unique information) from the information terminal 60, and transmits the position information (coordinate information) including the identification information to the server device 90.
  • the identification information is associated with the user's personal information and stored in the storage unit 93 of the server device 90 as user registration information.
  • Server device 90 can identify which user is where by referring to the identification information and the user registration information.
  • the biosensor 30d senses the vital data of employees belonging to the business operator A without contact.
  • the biosensor 30d includes a body temperature sensor, a pulse wave sensor, a respiration sensor, a body motion sensor, and the like.
  • the camera 30e is, in other words, an image sensor that captures an image (still image or moving image) in the spatial package 20 and outputs image data of the captured image.
  • the device group 40 is composed of a plurality of devices arranged in the space package 20 and controlled by the controller 50 .
  • the device group 40 includes a lighting device 40a, a ventilation device 40b, an air conditioner 40c, a sterilization device 40d, a video device 40e, an audio device 40f, and the like. Although only one device is illustrated in FIG. 1, the device group 40 may include two or more of each device. Although not shown, the device group 40 may include OA devices such as a copier, a FAX, and a multifunction device having a copy function and a FAX function.
  • the lighting device 40a illuminates the inside (room) of the spatial package 20.
  • the lighting device 40a is, for example, a base light, but may also be a ceiling light, a downlight, a pendant light, a spotlight, a bracket light, or the like. Also, the lighting device 40 a may be a device that illuminates the outside (outdoor) of the spatial package 20 .
  • the ventilation device 40b is a device that ventilates the space inside the space package 20.
  • the ventilator 40b is, for example, a total heat exchanger (ERV: Energy Recovery Ventilator), but may be a ventilator that does not involve heat exchange, such as a ventilation fan.
  • the air conditioner 40c is an air conditioner that adjusts the temperature of the space inside the space package 20.
  • the air conditioner 40c is an air conditioner capable of adjusting the temperature of the air sent from the air conditioner 40c by having a heat exchanger (not shown) and the like.
  • the sterilization device 40d is a device that sterilizes the air in the space inside the space package 20.
  • the sterilization device 40d sterilizes the air in the space inside the space package 20, for example, by releasing mist of hypochlorous acid water into the space.
  • the strength of sterilization is adjusted, for example, by the amount (concentration) of the hypochlorous acid water mist released into the space.
  • the sterilization device 40d may sterilize the air in the space by collecting the air in the space, sterilizing the collected air with hypochlorous acid water, and discharging it into the space.
  • the sterilization device 40d may be a device that sterilizes the air in the space by means other than hypochlorous acid water, such as ozone.
  • sterilization means reducing the effectiveness of infectious substances such as viruses or bacteria, and means, for example, reducing the number of infectious substances.
  • the sterilization device 40d may sterilize the air in the space by releasing charged fine water particles into the space. In this case, the sterilization device 40d generates nanometer-sized charged fine water particles containing hydroxyl radicals by supplying water to the discharge electrode and electrostatically atomizing the water. Further, the sterilization device 40d may sterilize the air in the space by emitting positive and negative air ions into the space. In this case, the sterilization device 40d emits ions into the air by corona discharge or plasma discharge, and combines the ions with components in the air to generate active species.
  • the video device 40e presents the video to the employee in the spatial package 20.
  • the video device 40e is, for example, a display device realized by a display panel such as a liquid crystal panel or an organic EL panel, but may be a projector that projects an image.
  • the audio equipment 40f presents sounds to the employees in the spatial package 20.
  • the acoustic device 40f is, for example, a speaker device fixedly arranged in the spatial package 20, but may be a smart speaker or the like.
  • the controller 50 controls (actuates) the device group 40 based on control commands obtained from the server device 90, for example.
  • One controller 50 is provided in the spatial package 20, but a plurality of controllers 50 may be provided. Further, if the server device 90 can directly communicate with the sensor group 30 and the device group 40, the controller 50 may be omitted.
  • the wearable sensor 70 is a biosensor that is worn by an employee belonging to the business operator A and senses the member's vital data.
  • the wearable sensor 70 is worn on the member's head, arm, leg, or the like.
  • the wearable sensor 70 is, for example, a heart rate sensor, body temperature sensor, electroencephalogram sensor, perspiration sensor, respiration sensor, body movement sensor, blood pressure sensor, or blood flow sensor.
  • the information providing server group 80 provides information to the server device 90 .
  • the information providing server group 80 includes a schedule information providing server 80a, an entrance/exit information management server 80b, a macro information providing server 80c, a benchmark information providing server 80d, a customer information providing server 80e, and the like. Note that the schedule information providing server 80a, the entrance/exit information management server 80b, the macro information providing server 80c, the benchmark information providing server 80d, and the customer information providing server 80e, for example, are provided by different businesses.
  • the schedule information providing server 80a manages the schedule information of the employees belonging to the business operator A (that is, the schedule information indicating how the employee spends the day).
  • the schedule information providing server 80a is, for example, a server corresponding to a schedule management application (for example, Microsoft 365 (registered trademark), etc.) used by employees via the information terminal 60.
  • the schedule information providing server 80a provides the server device 90 with schedule information.
  • the entrance/exit information management server 80b manages the entrance and exit of employees to at least one of the office 21 and the satellite office 22. In other words, it manages whether the employee is located in the office 21 or the satellite office 22 .
  • the entrance/exit information management server 80b provides the server device 90 with entrance/exit information (information indicating an employee located in the office 21 or the satellite office 22).
  • the macro information providing server 80c is a server that manages macro information such as weather information, stock price information, exchange information, and patent information.
  • the weather information includes information indicating the current weather, information indicating the current weather advisory or weather warning, information indicating the weather for the current day or the following day (weather forecast information), and pollen information.
  • Stock price information is information indicating stock prices of countries around the world, and exchange information is information indicating currency rates.
  • Patent information is information indicating the contents of a patent publication, and is information indicating which company owns what kind of patent (or intellectual property).
  • the macro information providing server 80c provides the server device 90 with macro information.
  • the customer information providing server 80e is a server that manages customer information.
  • the customer here means, for example, a general user, and the customer information includes trend information indicating trends in general products, etc., and SNS (Social Networking Service) usage information of an unspecified number of users. .
  • the trend information is, for example, information on top-ranked keywords determined by search history information of an unspecified number of users.
  • the SNS usage information is, for example, keyword information that is frequently used in SNS.
  • the customer information providing server 80e provides the server device 90 with customer information.
  • the meeting information providing server 80f is a server that manages information on meetings held by employees belonging to the business operator A.
  • the conference information providing server 80f may be implemented as part of the conference room reservation system, or may be implemented by a server that provides URLs for web conferences.
  • the conference information includes the date and time of the conference, the participants of the conference, the agenda (objective) of the conference, the contents of the speeches of the participants during the conference (recorded information), and the like. If the meeting information providing server 80f is a server that provides URLs for web meetings, the meeting information includes details of operations performed by participants during the meeting (contents posted to the chat space, thumbs-up (like), etc.). number, etc.).
  • the conference information providing server 80f provides the server device 90 with conference information.
  • the server device 90 controls at least part of the device group 40 based on at least part of sensing data obtained from the sensor group 30, information obtained from the information providing server group 80, and vital data obtained from the wearable sensor 70. It is a cloud server to control.
  • the server device 90 serves as a control center that manages one or more spatial packages 20 .
  • the server device 90 includes a communication section 91 , an information processing section 92 and a storage section 93 .
  • the communication unit 91 is a communication circuit for the server device 90 to communicate with other devices through the wide area communication network 100 .
  • the communication performed by the communication unit 91 may be wireless communication or wired communication.
  • the communication standard for communication performed by the communication unit 91 is not particularly limited either.
  • the information processing section 92 performs information processing for controlling the device group 40 .
  • the information processing section 92 is specifically implemented by a microcomputer or processor.
  • the information processing unit 92 has, as functional components, an acquisition unit 92a, a control unit 92b, a proposal unit 92c, and a billing processing unit 92d.
  • the functions of the acquisition unit 92a, the control unit 92b, the proposal unit 92c, and the billing processing unit 92d are obtained by, for example, executing a computer program stored in the storage unit 93 by a microcomputer or processor constituting the information processing unit 92. Realized. Details of functions of the acquisition unit 92a, the control unit 92b, the proposal unit 92c, and the billing processing unit 92d will be described later.
  • the storage unit 93 is a storage device that stores various information necessary for the above information processing, the above computer programs, and the like.
  • the storage unit 93 is implemented by, for example, an HDD (Hard Disk Drive), but may be implemented by a semiconductor memory.
  • the three elements of communication that lead to results include the following three elements (1) to (3).
  • the strength of the amount of heat in (1) above can be estimated based on the number and nature of interactions between team members.
  • a reply of "yes" in a conference room or a web meeting, or an expression of intention or approval such as shaking the head vertically, is a one-time exchange and has little heat.
  • the communication with the highest amount of heat is face-to-face conversation in the conference room or meeting corner, and the amount of heat is estimated from the number of times of mutual utterances, utterance time, sound pressure, and emotional estimation.
  • the next most important thing is the Web meeting (including phone calls and video conferences), and similarly, the amount of heat is estimated from the number of mutual remarks.
  • One-off writing to e-mails and bulletin boards has the lowest energy. For each team member, multiply the number of exchanges by the effect of communication to calculate the amount of heat, add up the scores of all team members, and divide by the number of people to derive the amount of heat for the team.
  • the "involvement" of the entire team in (2) above represents the distribution of the amount of heat distributed among the members. If there are three members a, b, and c, the heat amount of the team can be derived by averaging the heat amount between a and b, the heat amount between a and c, and the heat amount between b and c. If everyone on the team develops evenly enthusiastic communication with each member, it can be said that the situation is full of enthusiasm. If some members have enthusiastic communication, but others don't seem to participate, the team isn't doing very well.
  • the team environment control (described later) performed by the environment control system 10 aims to realize an environment that fosters teamwork as described above.
  • the personal environmental control (described later) performed by the environmental control system 10 aims to realize an environment in which employees can feel that they are contributing, and an environment in which individuals can overcome thought-out cognitive biases.
  • FIG. 3 is a flow chart of operation example 1 of the environment control system 10 .
  • Operation example 1 is an operation example for personal environment control.
  • the individual environment control is environment control for enhancing the creativity of each of the plurality of members belonging to the same team among the plurality of employees belonging to the business operator A.
  • FIG. 3 is a flow chart of operation example 1 of the environment control system 10 .
  • Operation example 1 is an operation example for personal environment control.
  • the individual environment control is environment control for enhancing the creativity of each of the plurality of members belonging to the same team among the plurality of employees belonging to the business operator A.
  • the server device 90 is a server used by the operator B, and the spatial package 20 (including the sensor group 30 and the device group 40 arranged in the spatial package 20) is It is provided.
  • the office 21 and the satellite office 22 are the business operator A's offices.
  • a plurality of employees belonging to the business operator A have previously registered for use of the environment control system 10, and the location information of the plurality of employees is collected together with the identification information of the user (that is, when the user information on where you were is collected).
  • the server device 90 can identify which user is where in the facility 20, and can communicate with the information terminals 60 possessed by a plurality of users. can be done.
  • the acquisition unit 92a acquires schedule information from the schedule information providing server 80a (an example of a schedule system) (S11), and the control unit 92b selects a plurality of members belonging to the same team based on the acquired schedule information. is specified (S12). For example, based on the schedule information, the control unit 92b can identify employees who attend the same meeting as multiple members belonging to the same team.
  • the control unit 92b may select a plurality of members belonging to the same team based on the user registration information. can be specified.
  • the control unit 92b controls a plurality of employees belonging to the same team based on the information provided by the personnel management system. members can be identified.
  • the acquisition unit 92a acquires information indicating where each of the plurality of members identified in step S12 works (S13).
  • the acquisition unit 92a can acquire the current location information obtained from each of the plurality of information terminals 60 owned by the plurality of members or the location information obtained from the LPS 30c as the information indicating the location.
  • the acquisition unit 92a acquires the entrance/exit information (information indicating the employee located in the office 21 or the satellite office 22) obtained from the entrance/exit information management server 80b (an example of an entrance/exit management system), and the information indicating the location. can be obtained as
  • the control unit 92b identifies the space package 20 to be controlled based on the information acquired in step S13 (S14). For example, the control unit 92b determines whether each of the plurality of members is located in the office 21, the satellite office 22, the transportation facility 23, or another location (home 24, etc.) based on the acquired current location information. determine whether there is For members determined to be located in the office 21, the satellite office 22, or the transportation facility 23, the control unit 92b uses the location information obtained from the LPS 30c provided in the office or the transportation facility 23 to locate the office. Or further determine which spatial package 20 provided on the transportation system 23 is nearby. As a result, the spatial package 20 in which the member is located is specified as a control target.
  • the spatial package 20 in which the member is located can also be specified based on the entrance/exit information.
  • the device can be controlled not through the spatial package 20 (device group 40) but through the information terminal 60 owned by the member. done.
  • the acquisition unit 92a acquires information indicating the mental and physical states of a plurality of members (S15). For example, the acquisition unit 92a acquires, from the information terminals 60 possessed by the members, a plurality of member face images captured by a camera of the information terminal 60 as information indicating the mental and physical states of the members. The acquisition unit 92a may acquire the member's vital data provided from the biosensor 30d or the wearable sensor 70 as information indicating the mental and physical condition of the member. Moreover, when the member is located at the home 24 or the like, the acquisition unit 92a may acquire information indicating the mental and physical state of the member via a smart light or a wiring device.
  • control unit 92b identifies parameters indicating the mental and physical states of the plurality of members based on the information acquired in step S15 (S16).
  • the control unit 92b performs emotion estimation from the member's expression based on the member's face image.
  • the control unit 92b uses the method described in Patent Document 2 (Japanese Patent Application Laid-Open No. 2017-144222) from the face image to determine the physiology such as the color of the face and the heart rate associated with changes in blood flow.
  • Data non-physiological data, such as facial expressions identified by the location of facial feature points, can be obtained, and the emotions of members can be estimated based on these obtained data.
  • control unit 92b uses a machine learning model that can output the member's emotions such as concentration, distraction, arousal, drowsiness, fatigue, relaxation, etc. with the face image as input, and estimates the user's emotions. good.
  • a machine learning model a multi-layer network may be made to learn feature amounts, and machine learning may be performed to designate the degree of eye opening, line of sight, cheeks, lips, etc. as the feature amounts.
  • control unit 92b specifies the emotion thus estimated as a parameter.
  • the control unit 92b also specifies the physical state such as the heart rate or body temperature from the member's vital data provided from the biosensor 30d or the wearable sensor 70 as a parameter. You may
  • the parameters indicating the mental and physical states of the plurality of members may be specified based on the answer information to the questionnaire via the information terminal 60.
  • the answer information can be used as information indicating the mental and physical conditions of the plurality of members.
  • control unit 92b determines the details of control for each of the plurality of members (S18).
  • the control unit 92b determines the content of control using, for example, a machine learning model. For example, a first machine learning model that outputs control parameters of the device group 40 to enhance creativity, a second machine learning model that outputs control parameters of the device group 40 to enhance concentration, and promoting mental and physical recovery
  • a third machine learning model is stored in advance in the storage unit 93 as the control parameters of the device group 40 for the purpose.
  • the control unit 92b controls creativity, concentration, and recovery (hereinafter also referred to as concentration, etc.) in the work content (that is, the work content acquired in step S17) being executed by each of the plurality of members. Decide which one you need. For example, if the storage unit 93 stores table information that associates work content and which work content requires concentration, etc., the control unit 92b stores a plurality of Each of the members can determine which one, such as concentration, is required in the task being performed. It should be noted that it may be determined by using another machine learning model (fourth machine learning model) which of the concentration and the like is suitable for each work content.
  • control unit 92b sets the machine learning model (one of the first machine learning model, the second machine learning model, and the third machine learning model) determined based on the determination result to the member specified in step S16.
  • the content of control of the device group 40 is determined.
  • the control contents are, in other words, control parameters such as the brightness of the lighting device 40a, the color temperature of the lighting device 40a, the ventilation rate of the ventilation device 40b, and the set temperature of the air conditioning device 40c.
  • the first machine learning model, the second machine learning model, and the third machine learning model are, for example, parameters indicating the mental and physical state specified in the past by the environment control system 10, and control details executed in the past.
  • the evaluation information is, for example, employee's subjective evaluation information indicating whether concentration or the like has improved. It may be objective evaluation information based on the number of times of
  • control unit 92b controls the device group 40 provided in the spatial package 20 specified in step S14 according to the control details determined for the members located in the spatial package (S19). For example, by transmitting a control command to the controller 50 via the communication unit 91, the control unit 92b controls each of the lighting equipment 40a, the ventilation equipment 40b, the air conditioning equipment 40c, and the sterilization equipment 40d in step S18. Set the control contents (control parameters) determined in , and operate. As a result, an environment suitable for the member to improve concentration and the like is realized.
  • FIG. 4 is a diagram showing an overview of device control performed at home or the like.
  • the information terminal 60 is a notebook computer.
  • a member located at home 24 or the like places an information terminal 60 on a table or the like, and the information terminal 60 is connected to a lighting device provided at home or the like by wired or wireless communication. and control air conditioning equipment.
  • the information terminal 60 may control an air purifier, a circulator, an electric fan, a wiring device, an electric shutter, an electric curtain, etc. (not shown).
  • Communication standards for wireless communication include infrared IrDA, wireless LAN, Bluetooth (registered trademark), ZigBee (registered trademark), and the like.
  • the acquisition unit 92a acquires evaluation information indicating evaluations of the executed control by each of the members (S20).
  • the evaluation information may be information based on an evaluation value (i.e., the result of subjective evaluation) input by a member to the information terminal 60 or the like, or information based on sensing data sensed by the biosensor 30d or the wearable sensor 70. may be Note that the evaluation information may be acquired during control of the device group 40 instead of after the device group 40 is controlled.
  • control unit 92b applies the evaluation acquired in step S20 to the parameter indicating the mental and physical state of the member identified in step S16 and the control content (control parameter of the device group 40) determined in step S18. Learning data to which information is added is generated, and the machine learning model used in step S18 is updated using the generated learning data. That is, the control unit 92b updates the method of determining the control content (S21).
  • the environment control system 10 includes information indicating where each of the plurality of members belonging to the same team works, and information indicating the mental and physical conditions of the plurality of members (also referred to as second information). , and personal environment control is performed based on the information indicating the work contents of a plurality of members. Individual environment control is to control the environment where multiple members work in order to improve the work results of each of the multiple members. means As a result, the work performance of each employee belonging to the business operator A can be improved.
  • control unit 92b may present auxiliary information for assisting each of a plurality of members in their work in personal environment control. Auxiliary information is presented in response to a member's request, for example, when the member performs an operation on the information terminal 60 to instruct presentation of information.
  • Auxiliary information includes at least one of weather information, stock price information, exchange information, patent information, information on benchmark companies, and customer information.
  • Weather information, stock price information, exchange information, and patent information are provided by the macro information providing server 80c.
  • Information on benchmark companies is provided by a benchmark information providing server 80d, and customer information is provided by a customer information providing server 80e.
  • the server device 90 is a server used by the operator B, and the spatial package 20 (including the sensor group 30 and the device group 40 arranged in the spatial package 20) It was provided by B.
  • the office 21 and the satellite office 22 are the business operator A's offices.
  • a plurality of employees belonging to the business operator A have registered for use of the environmental control system 10 in advance.
  • steps S31 to S36 is the same as the processing of steps S11 to S16.
  • the acquisition unit 92a acquires information indicating the communication status of the plurality of members (S37).
  • the information indicating the state of communication is, for example, the content of members' utterances and the content of posts to the chat space among the meeting information provided by the meeting information providing server 80f. Acquired from the information providing server 80f.
  • the contents of the member's utterances and the contents of the posts to the chat space are information indicating the contents of the meeting.
  • control unit 92b determines the content of control for each of the plurality of members based on (S39).
  • the control unit 92b determines the content of control using, for example, a machine learning model.
  • the machine learning model inputs a parameter indicating the mental and physical state of a certain member identified in step S36 and a parameter indicating the communication situation of the member identified in step S38, the device group 40 suitable for the member is controlled. Configured to output content.
  • the machine learning model outputs the control contents of the device group 40 such that communication between each of the plurality of members and other members other than the member concerned is uniformed.
  • the control contents are, in other words, control parameters such as the brightness of the lighting device 40a, the color temperature of the lighting device 40a, the ventilation rate of the ventilation device 40b, and the set temperature of the air conditioning device 40c.
  • evaluation information is given to the parameter indicating the psychosomatic state specified in the past by the environmental control system 10, the parameter indicating the communication situation specified in the past, and the control content executed in the past.
  • evaluation information is, for example, employee subjective evaluation information that indicates whether or not communication has been improved (whether communication has become uniform), but analysis of meeting information (contents of utterances of participants after the start of control) It may be objective evaluation information obtained by
  • control unit 92b controls the device group 40 provided in the spatial package 20 specified in step S14 according to the control details determined for the members located in the spatial package (S40). Since the process of step S40 is the same as that of step S19, detailed description thereof is omitted.
  • the acquisition unit 92a acquires evaluation information indicating the member's evaluation of the executed control (who received the environment provided by the control) (S41).
  • the evaluation information may be subjective evaluation information based on evaluation values input by members to the information terminal 60 or the like, or objective evaluation information obtained by analyzing conference information (contents of utterances of participants after the start of control). evaluation information. Note that the evaluation information may be acquired during control of the device group 40 instead of after the device group 40 is controlled.
  • control unit 92b controls the parameters indicating the mental and physical states of the members identified in step S36, the parameters indicating the communication status identified in step S38, and the control details (equipment group 40 (control parameter) is added with the evaluation information acquired in step S41 to generate learning data, and the machine learning model is updated using the generated learning data.
  • control unit 92b updates the method of determining the content of control (S42).
  • the environment control system 10 collects information indicating where each of the plurality of members belonging to the same team works, information indicating the mental and physical conditions of the plurality of members, and communication status in the team. Perform team environment control based on the information shown. Team environment control means controlling the environment of the place where each of the multiple members works to improve communication. As a result, communication within a team composed of employees belonging to the business operator A can be improved.
  • the team environment control is a control for equalizing communication, but any other control for improving communication may be used.
  • the team environment control may simply be a control for activating communication, and in this case, the machine learning model may be constructed so as to activate communication.
  • team environment control may be performed to increase the "energy” and encourage the "involvement” of the entire team.
  • Team environment control is not limited to brainstorming in a conference room or a meeting corner, but may also be performed remotely via an interactive board of suggested action 1, which will be described later.
  • FIG. 6 is a flow chart of operation example 3 (accounting process) of the environment control system 10 as described above.
  • the billing processing unit 92d acquires member evaluation information (S51). For example, when a member inputs an evaluation value to the information terminal 60, the billing processing unit 92d uses the communication unit 91 to acquire the input evaluation value as the member's evaluation information.
  • the billing processing unit 92d bills the member based on the obtained evaluation information of the member (S52). Specifically, the billing processing unit 92d stores billing information in which the identification information of the member and the billing amount for the member are associated with each other in the storage unit 93 .
  • the billing processing unit 92d bills a predetermined service fee, and, for example, gives a discount to a member who has answered in detail about a part with a poor evaluation, or when the evaluation indicated by the obtained evaluation information is high (good), Charge members a premium amount. In addition, arbitrary charging for evaluating control performance, so-called tipping, may be performed.
  • the evaluation information may be based on vital data sensed by the sensor group 30.
  • the evaluation information for personal environment control may be information based on sensing data (the number of blinks specified by the camera 30e, etc.) that indicates whether concentration or the like has improved.
  • the evaluation information may be based on information provided by the information providing server group 80 .
  • the evaluation information for the team environment control may be information obtained by analyzing the conference information (contents of utterances of participants after the start of control).
  • the billing processing unit 92d uses the communication unit 91 to allow the representative of the business operator A to use an information terminal (not shown). ) is obtained as the evaluation information of the business operator A (S53).
  • the billing processing unit 92d bills the business operator A based on the obtained evaluation information of the business operator A (S54). Specifically, the billing processing unit 92d stores billing information in which the identification information of the business operator A and the billing amount to the business operator A are associated with each other in the storage unit 93 . The billing processing unit 92d charges a predetermined service fee, and for example, when the work performance of employees belonging to the business operator A is improved due to the control of the space package 20, the evaluation of the business operator A is high ( good), and charge the premium amount to business operator A. At least one of improvement of member's creativity, improvement of member's concentration, recovery of member's vitality or mentality, and improvement of communication between members may be considered for the improvement of business results.
  • the environment control system 10 may charge the member and the operator A for providing the environment. It should be noted that it is not essential to charge both the member and the operator A, and at least one of the member and the operator A may be charged.
  • the higher the evaluation the higher the premium amount may be, or a flat rate system based on a contract (for example, how much per year) may be used instead of a variable system based on evaluation information.
  • the environment control system 10 charges the member or the operator A for controlling the device group 40 arranged in the space package 20 regardless of the member's or the operator A's evaluation. you can go
  • the charging for the control of the device group 40 may be a flat-rate system based on the contract, or may be charged each time the device group 40 is actuated. For example, charging may be based on at least one of the number of times the device group 40 is controlled and the control time.
  • FIG. 7 is a flow chart of operation example 4 (proposed operation 1) of the environment control system 10 as described above.
  • An interactive board is, for example, a virtual bulletin board displayed on the screen of a web conference, etc., and is a bulletin board in which a plurality of members can freely write.
  • the interactive board may be implemented as a real device such as the projector in FIG. 4 (which may be a smart light with communication function and projector function), Surface Hub (registered trademark), or an electronic blackboard.
  • the acquisition unit 92a acquires information indicating the frequency of use of the interactive board (S61).
  • the obtaining unit 92a obtains, for example, information indicating the frequency of use of the interactive board from the conference information providing server 80f. If the interactive board is implemented as a real device, the acquisition unit 92a may acquire information indicating the frequency of use of the interactive board from the interactive board itself.
  • the frequency of use of the interactive board is, for example, information indicating the cumulative number (gross number) of the number of times of writing by a plurality of members.
  • the proposal unit 92c determines whether the frequency of use of the interactive board exceeds a predetermined value (S62). As described above, when the frequency of use of the interactive board is represented by the number of times of writing by a plurality of members, the proposal unit 92c, for example, determines whether or not the cumulative number of times of writing by a plurality of members has exceeded a predetermined number.
  • the operation ends.
  • the proposing unit 92c determines that the usage frequency of the interactive board has exceeded the predetermined value (Yes in S62)
  • the proposal unit 92c causes the information terminal 60 to display a display screen as shown in FIG. 8 by transmitting a display command to the information terminal 60 of the member.
  • FIG. 8 is a diagram showing an example of a display screen for proposing to a plurality of members to gather at one place.
  • the information terminal 60 is a smart phone.
  • the projector (smart light) in Fig. 4 may project images or avatars of team members in real time to create a pseudo-environment as if they are working in the same space, encouraging chat and serendipity.
  • Such an environment control system 10 can provide multiple members with an environment in which they can always or immediately cooperate with other members. In other words, the environment control system 10 can make a plurality of members feel a connection with other members (persons).
  • the environment control system 10 adds new equipment (that is, addition of new equipment to the equipment group 40) used for at least one of the individual environment control and the team environment control to the space package 20 as necessary. It may be suggested to introduce Specifically, the proposal unit 92c transmits a display command to the information terminal (not shown) of the person in charge of managing the space package 20 of the operator B, thereby causing the information terminal to display the display screen. The proposal unit 92c can propose introduction of a new device to the spatial package 20 through such a display screen.
  • a new device is, for example, a device of the same type as the device that has already been installed in the space package 20, and is a new model or a high-performance model device (for example, a new model or a high-performance model of the lighting device 40a).
  • the new device may be a device that has not been installed in the spatial package 20, such as a scent generating device (aroma diffuser).
  • a proposal to introduce a new device may be made periodically, or may be made when the evaluation of individual environment control or team environment control (evaluation value indicated by evaluation information) has declined. .
  • the proposal unit 92c may display a display screen on the information terminal 60 by transmitting a display command to the member's information terminal 60, and propose to introduce a new device to the home 24 or the like through the display screen. good.
  • FIG. 9 is a flowchart of information processing using a machine learning model.
  • the control unit 92b acquires (identifies) as input information at least one of a parameter indicating the mental and physical condition of the member and a parameter indicating the communication status of the member (S71). As described above, the control unit 92b determines the content of control for the member according to the content of control determination rule (S72).
  • the control content determination rule is represented, for example, by an action value function that determines the value of the control content. Decide there is.
  • the control unit 92b executes control (actuation, action) of the device group 40 arranged in the space package 20 based on the determined control content (S73).
  • Evaluation information indicating the member's evaluation of the control obtained is acquired (S74).
  • the evaluation information here has substantially the same meaning as the evaluation information described in the above-described billing process.
  • the evaluation information may be information based on evaluation values input to the information terminal 60 or the like, or may be based on sensing data sensed by the sensor group 30 or the wearable sensor 70. , based on information provided by the information providing server group 80 . Note that the evaluation information may be acquired during control of the device group 40 instead of after the device group 40 is controlled.
  • control unit 92b calculates a reward based on the evaluation information acquired in step S74 (S75). Also, the control unit 92b updates the control content determination rule using the calculated reward (S76).
  • the control unit 92b learns, for example, the content of control adapted to the member (that is, the content of control that provides the most reward) by reinforcement learning based on the calculated reward. That is, in the operation example 1 and the operation example 2, when evaluation information (reward) is obtained, the information and data that are the basis of the control of the device group 40 are used as the learning data with the evaluation information added. , the machine learning model is updated on the fly.
  • control content determination rule may be updated using Q learning, TD learning, or the like.
  • control unit 92b can determine the contents of the team environment control in consideration of the environment information.
  • the environment control system 10 acquires the first information indicating where each of the plurality of members belonging to the same team works, and the second information indicating the mental and physical states of the plurality of members. Based on the acquisition unit 92a, the acquired first information, and the acquired second information, the environment of the place where each of the plurality of members works is controlled in order to improve the performance of the work of each of the plurality of members. and a control unit 92b for personal environment control.
  • Such an environment control system 10 can support the work of each employee from an environmental point of view, even if the employees are located at different locations.
  • the acquisition unit 92a further acquires third information indicating the work content of a plurality of members.
  • the control unit 92b performs personal environment control based on the acquired first information, the acquired second information, and the acquired third information.
  • Such an environment control system 10 can support the performance of each of a plurality of employees by providing an environment according to the content of the work.
  • control unit 92b presents auxiliary information for assisting the tasks that each of the plurality of members is working on.
  • the auxiliary information includes at least one of weather information, stock price information, exchange information, patent information, information on benchmark companies, and customer information.
  • Such an environment control system 10 can assist multiple employees in performing their respective duties by presenting auxiliary information.
  • the environment control system 10 stores first information indicating where each of a plurality of members belonging to the same team works, second information indicating the mental and physical conditions of the plurality of members, and communication status in the team. Based on the acquisition unit 92a that acquires the third information shown, the acquired first information, the acquired second information, and the acquired third information, each of the plurality of members can improve communication and a control unit 92b for performing team environment control for controlling the environment of the place where work is carried out.
  • the information indicating the communication status is information indicating the content of the meeting held by the team.
  • Such an environment control system 10 can perform team environment control based on information indicating the content of the meeting held by the team.
  • the environment of the place where each of the multiple members works is controlled so that the communication of each of the multiple members with other members is uniform.
  • Such an environment control system 10 can provide each of a plurality of employees with an environment in which the communication of the plurality of employees is uniformed.
  • Such an environment control system 10 can provide multiple members with an environment in which they can always or immediately cooperate with other members.
  • the plurality of members are part of the plurality of employees, and the control unit 92b identifies the plurality of members belonging to the team based on information obtained from the schedule system or the personnel management system.
  • Such an environment control system 10 can identify multiple members belonging to a team based on information obtained from a schedule system or a personnel management system.
  • the acquisition unit 92a acquires the first information from any one of the GPS, entrance/exit management system, and LPS.
  • Such an environment control system 10 can acquire first information from any of GPS, access control system, and LPS.
  • the acquisition unit 92a acquires second information from information terminals 60, smart lights, or wiring devices possessed by a plurality of members.
  • Such an environment control system 10 can acquire second information from information terminals 60, smart lights, or wiring devices possessed by a plurality of members.
  • a billing processing unit 92d that bills for environment control performed by the control unit 92b is further provided.
  • Such an environment control system 10 can charge the member or the operator A to which the member belongs.
  • control of the environment performed by the control unit 92b is realized by controlling equipment provided in the facility (space package 20).
  • the environment control system 10 further includes a proposal section 92c that proposes introduction of new equipment to the facility (space package 20) to be used for the environment control performed by the control section 92b.
  • Such an environment control system 10 can propose the introduction of new equipment to the member or the company A to which the member belongs.
  • the environment control method executed by a computer such as the environment control system 10 includes first information indicating the place where each of the plurality of members belonging to the same team works, and indicating the mental and physical conditions of the plurality of members.
  • Such an environment control method can support the work of each employee from an environmental point of view, even if the employees are located in different locations.
  • the environment control method executed by a computer such as the environment control system 10 includes first information indicating where each of a plurality of members belonging to the same team works, and second information indicating the mental and physical conditions of the plurality of members. an acquiring step of acquiring information and third information indicating the status of communication in the team; and a control step of performing team environment control to control the environment of the place where each of the plurality of members works for improvement.
  • Such an environment control method can support the work of each employee from an environmental point of view, even if the employees are located in different locations.
  • the environment control method in particular, can provide each of the plurality of employees with an environment in which communication of the plurality of employees is improved.
  • the spatial package was assumed to be provided in facilities such as office buildings, but commercial facilities, residences, accommodation facilities, halls, studios, hospitals, schools, factories, or It may be provided in other facilities such as warehouses.
  • the environmental control system was realized by cloud computing, but it may be realized by fog computing.
  • the climate control system may also be implemented on-premise.
  • the environmental control system is implemented by a plurality of devices, but may be implemented as a single device.
  • the climate control system may be implemented as a single device that corresponds to the server device.
  • the components (especially functional components) included in the environment control system may be distributed to the multiple devices in any way.
  • some or all of the functional components provided by the server device may be provided by the controller.
  • the information and data transmission paths in the above embodiment are examples and are not particularly limited.
  • a relay device (not shown) may be interposed between the two devices.
  • processing executed by a specific processing unit may be executed by another processing unit.
  • order of multiple processes may be changed, and multiple processes may be executed in parallel.
  • each component may be realized by executing a software program suitable for each component.
  • Each component may be realized by reading and executing a software program recorded in a recording medium such as a hard disk or a semiconductor memory by a program execution unit such as a CPU or processor.
  • each component may be realized by hardware.
  • each component may be a circuit (or integrated circuit). These circuits may form one circuit as a whole, or may be separate circuits. These circuits may be general-purpose circuits or dedicated circuits.
  • general or specific aspects of the present invention may be implemented in a system, apparatus, method, integrated circuit, computer program, or recording medium such as a computer-readable CD-ROM. Also, general or specific aspects of the present invention may be implemented in any combination of systems, devices, methods, integrated circuits, computer programs and recording media.
  • the present invention may be implemented as an environment control method executed by a computer such as an environment control system, or may be implemented as a program for causing a computer to execute such an environment control method.
  • the present invention may be implemented as a computer-readable non-temporary recording medium in which such a program is recorded.

Landscapes

  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Human Resources & Organizations (AREA)
  • Strategic Management (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Economics (AREA)
  • Tourism & Hospitality (AREA)
  • Marketing (AREA)
  • Operations Research (AREA)
  • Quality & Reliability (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Game Theory and Decision Science (AREA)
  • Educational Administration (AREA)
  • Development Economics (AREA)
  • Data Mining & Analysis (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

An environment control system (10) comprises: an acquisition unit (92a) that acquires first information indicating a place where each of a plurality of members belonging to the same team is engaged in operation and second information indicating the physical and mental states of the members; and a control unit (92b) that executes, on the basis of the acquired first information and the acquired second information, individual environment control for controlling the environment of the place where each of the members is engaged in operation in order to enhance the operation achievement by the member.

Description

環境制御システム及び環境制御方法Environment control system and environment control method
 本発明は、環境制御システム及び環境制御方法に関する。 The present invention relates to an environment control system and an environment control method.
 特許文献1には、組織を活性化するための行動パターンを個人別に納得しやすい形で推薦することができる行動推薦システムが開示されている。 Patent Literature 1 discloses an action recommendation system that can recommend action patterns for activating an organization in an easily persuasive manner for each individual.
特開2018-97459号公報JP 2018-97459 A 特開2017-144222号公報JP 2017-144222 A
 近年のリモートワークの普及等により従業員のワークプレイスは分散化されている。ワークプレイスが分散化されると、複数の従業員が1か所に集まる場合に比べて、複数の従業員のそれぞれに業務に適した環境を提供することが難しくなる。 Due to the spread of remote work in recent years, employees' workplaces are decentralized. When the workplace is decentralized, it becomes more difficult to provide each of the multiple employees with an environment suitable for their work, compared to when multiple employees gather in one place.
 本発明は、異なる場所に位置する複数の従業員それぞれの業務の遂行を環境面から支援することができる環境制御システム及び環境制御方法を提供する。 The present invention provides an environment control system and an environment control method that can support the performance of each of a plurality of employees located in different locations from an environmental point of view.
 本発明の一態様に係る環境制御システムは、同一のチームに属する複数のメンバーのそれぞれが業務に取り組む場所を示す第一情報及び、前記複数のメンバーの心身の状態を示す第二情報を取得する取得部と、取得された前記第一情報、及び、取得された前記第二情報に基づいて、前記複数のメンバーそれぞれの業務の成果を高めるために前記複数のメンバーそれぞれが業務に取り組む場所の環境を制御する個人環境制御を行う制御部とを備える。 An environment control system according to an aspect of the present invention acquires first information indicating where each of a plurality of members belonging to the same team works, and second information indicating the mental and physical states of the plurality of members. environment of a place where each of the plurality of members works in order to improve the results of the work of each of the plurality of members, based on the obtaining unit, the obtained first information, and the obtained second information; and a control unit that performs personal environment control for controlling the
 本発明の一態様に係る環境制御システムは、同一のチームに属する複数のメンバーのそれぞれが業務に取り組む場所を示す第一情報、前記複数のメンバーの心身の状態を示す第二情報、及び、チームにおけるコミュニケーションの状況を示す第三情報を取得する取得部と、取得された前記第一情報、取得された前記第二情報、及び、取得された前記第三情報に基づいて、前記コミュニケーションの改善を図るために前記複数のメンバーそれぞれが業務に取り組む場所の環境を制御するチーム環境制御を行う制御部とを備える。 An environment control system according to an aspect of the present invention includes first information indicating a place where each of a plurality of members belonging to the same team works, second information indicating the mental and physical states of the plurality of members, and team an acquisition unit that acquires third information indicating the status of communication in the and a control unit for performing team environment control for controlling the environment of the place where each of the plurality of members works.
 本発明の一態様に係る環境制御方法は、同一のチームに属する複数のメンバーのそれぞれが業務に取り組む場所を示す第一情報及び、前記複数のメンバーの心身の状態を示す第二情報を取得する取得ステップと、取得された前記第一情報、及び、取得された前記第二情報に基づいて、前記複数のメンバーそれぞれの業務の成果を高めるために前記複数のメンバーそれぞれが業務に取り組む場所の環境を制御する個人環境制御を行う制御ステップとを含む。 An environment control method according to an aspect of the present invention acquires first information indicating where each of a plurality of members belonging to the same team works, and second information indicating the mental and physical states of the plurality of members. Based on the obtaining step, the obtained first information, and the obtained second information, an environment of a place where each of the plurality of members works to improve the performance of each of the plurality of members. and a control step for providing personal environmental control for controlling the
 本発明の一態様に係る環境制御方法は、同一のチームに属する複数のメンバーのそれぞれが業務に取り組む場所を示す第一情報、前記複数のメンバーの心身の状態を示す第二情報、及び、チームにおけるコミュニケーションの状況を示す第三情報を取得する取得ステップと、取得された前記第一情報、取得された前記第二情報、及び、取得された前記第三情報に基づいて、前記コミュニケーションの改善を図るために前記複数のメンバーそれぞれが業務に取り組む場所の環境を制御するチーム環境制御を行う制御ステップとを含む。 An environment control method according to an aspect of the present invention comprises: first information indicating a place where each of a plurality of members belonging to the same team works, second information indicating the mental and physical conditions of the plurality of members; and improving the communication based on the obtained first information, the obtained second information, and the obtained third information. and a control step of performing team environment control for controlling the environment of the place where each of the plurality of members works to achieve the goal.
 本発明の一態様に係る環境制御システム及び環境制御方法は、異なる場所に位置する複数の従業員それぞれの業務の遂行を環境面から支援することができる。 The environment control system and the environment control method according to one aspect of the present invention can support the performance of each of multiple employees located in different locations from an environmental point of view.
図1は、実施の形態に係る環境制御システムの概要を示す図である。FIG. 1 is a diagram showing an outline of an environment control system according to an embodiment. 図2は、実施の形態に係る環境制御システムの機能構成を示すブロック図である。FIG. 2 is a block diagram showing the functional configuration of the environment control system according to the embodiment. 図3は、実施の形態に係る環境制御システムの動作例1のフローチャートである。FIG. 3 is a flowchart of operation example 1 of the environmental control system according to the embodiment. 図4は、自宅などで行われる機器の制御の概要を示す図である。FIG. 4 is a diagram showing an overview of device control performed at home or the like. 図5は、実施の形態に係る環境制御システムの動作例2のフローチャートである。FIG. 5 is a flowchart of operation example 2 of the environment control system according to the embodiment. 図6は、実施の形態に係る環境制御システムの動作例3のフローチャートである。FIG. 6 is a flowchart of operation example 3 of the environmental control system according to the embodiment. 図7は、実施の形態に係る環境制御システムの動作例4のフローチャートである。FIG. 7 is a flowchart of operation example 4 of the environmental control system according to the embodiment. 図8は、複数のメンバーに一つの場所に集まることを提案するための表示画面の一例を示す図である。FIG. 8 is a diagram showing an example of a display screen for proposing to a plurality of members to gather at one place. 図9は、機械学習モデルを用いた情報処理のフローチャートである。FIG. 9 is a flowchart of information processing using a machine learning model.
 以下、実施の形態について、図面を参照しながら説明する。なお、以下で説明する実施の形態は、いずれも包括的又は具体的な例を示すものである。以下の実施の形態で示される数値、形状、材料、構成要素、構成要素の配置位置、接続形態、ステップ、及び、ステップの順序などは、一例であり、本発明を限定する主旨ではない。また、以下の実施の形態における構成要素のうち、独立請求項に記載されていない構成要素については、任意の構成要素として説明される。 Hereinafter, embodiments will be described with reference to the drawings. It should be noted that the embodiments described below are all comprehensive or specific examples. Numerical values, shapes, materials, components, arrangement positions of components, connection modes, steps, order of steps, and the like shown in the following embodiments are examples, and are not intended to limit the present invention. Further, among the constituent elements in the following embodiments, constituent elements not described in independent claims will be described as optional constituent elements.
 なお、各図は模式図であり、必ずしも厳密に図示されたものではない。また、各図において、実質的に同一の構成に対しては同一の符号を付しており、重複する説明は省略又は簡略化される場合がある。 It should be noted that each figure is a schematic diagram and is not necessarily strictly illustrated. Moreover, in each figure, the same code|symbol is attached|subjected to substantially the same structure, and the overlapping description may be abbreviate|omitted or simplified.
 (実施の形態)
 [概要]
 以下、実施の形態に係る環境制御システムについて説明する。図1は、実施の形態に係る環境制御システムの概要を示す図である。
(Embodiment)
[Overview]
An environment control system according to an embodiment will be described below. FIG. 1 is a diagram showing an outline of an environment control system according to an embodiment.
 環境制御システム10は、ある事業者A(企業)に所属する従業員のうち同一のチームに属する複数のメンバーに対して業務に適した環境を提供するためのシステムである。 The environment control system 10 is a system for providing an environment suitable for work to a plurality of members belonging to the same team among employees belonging to a business operator A (company).
 近年、リモートワークの普及により、従業員の通勤の負担は減少したが、従業員が実際に一か所に集うことが少なくなっている。このため、従業員は、自身が属する組織(チーム)への貢献度を把握しづらく、また、チームワークを保つことも難しくなっている。 In recent years, the spread of remote work has reduced the burden of commuting for employees, but employees are less likely to actually gather in one place. For this reason, it is difficult for employees to grasp the degree of contribution to the organization (team) to which they belong, and it is also difficult for them to maintain teamwork.
 環境制御システム10は、このような実情を鑑みてなされたものであり、環境制御システム10は、複数の従業員がチームへの貢献を実感でき、かつ、チームワークが醸成されるような環境を提供することができるシステムである。 The environmental control system 10 has been made in view of such circumstances, and the environmental control system 10 provides an environment in which a plurality of employees can feel the contribution to the team and teamwork is fostered. It is a system that can provide
 図1に示されるように、環境制御システム10は、複数のメンバーがそれぞれ別の場所に位置していても、サーバ装置90がセンサ群(後述)及び機器群(後述)がパッケージ化された空間パッケージ20を制御することにより、複数のメンバーそれぞれに当該メンバーの業務に適した環境を提供することができる。 As shown in FIG. 1, in the environment control system 10, even if a plurality of members are located at different locations, the server device 90 can be used in a space in which a group of sensors (described later) and a group of devices (described later) are packaged. By controlling the package 20, each member can be provided with an environment suitable for the member's business.
 空間パッケージ20は、例えば、オフィス21またはサテライトオフィス22などの施設、及び、交通機関23などに設けられる。オフィス21及びサテライトオフィス22は、上記事業者Aのオフィスである。空間パッケージ20は、施設内の少なくとも一部の空間を指す。空間パッケージ20には、会議や打ち合わせを行うためのミーティングエリアパッケージ、日常の業務を行うための執務エリアパッケージ、疲労回復を促すための休憩エリアパッケージ、及び、個々人の業務を集中的に行うための集中エリアパッケージなどが含まれる。交通機関23は、例えば、通勤列車、特急、新幹線、長距離バス、航空機などであり、座席で仕事が可能なテーブルと、電源、また照明や風量を可変な空調を備えた空間パッケージである。 Spatial packages 20 are provided, for example, in facilities such as offices 21 or satellite offices 22, transportation facilities 23, and the like. The office 21 and the satellite office 22 are offices of the business operator A described above. Space package 20 refers to at least a portion of the space within the facility. The space package 20 includes a meeting area package for holding meetings and meetings, an office area package for performing daily work, a rest area package for promoting fatigue recovery, and an individual work area package for intensive work. Concentrated area packages are included. The means of transportation 23 are, for example, commuter trains, limited express trains, bullet trains, long-distance buses, and airplanes, and are space packages equipped with tables that allow work to be done in seats, power supplies, and air conditioning with variable lighting and air volume.
 なお、以下の実施の形態においては、空間パッケージ20(空間パッケージ20に配置されたセンサ群及び機器群を含む)は、上記事業者Aとは異なる事業者Bによって提供されたものであると説明される。なお、事業者Bによって提供された、には、相互に協力関係にある事業生態系(エコシステム)内の事業者によって提供されるものを含む。事業者Bは、サーバ装置90を使用して、空間パッケージ20を介して事業者Bの従業員に業務に適した環境を提供する。 In the following embodiments, it is explained that the spatial package 20 (including the sensor group and the device group arranged in the spatial package 20) is provided by a business operator B different from the business operator A. be done. Provided by business operator B includes information provided by business operators within a business ecosystem (ecosystem) in a mutually cooperative relationship. The business operator B uses the server device 90 to provide the employees of the business operator B with an environment suitable for work via the spatial package 20 .
 なお、メンバーの自宅24の新築時、リフォーム時に空間パッケージを設けてもよいが、図1においては、メンバーの自宅24には空間パッケージ20は設けられていない場合も含まれる。このように、空間パッケージ20が設けられていない施設にメンバーが位置する場合には、当該メンバーが所持する情報端末60、通信機能付きのスマートライト、配線器具(図示せず)を介して自宅に既設のセンサから情報を取得または機器が制御されることで当該メンバーに環境が提供される。 The space package may be provided when the member's home 24 is newly constructed or renovated, but in FIG. 1, the member's home 24 may not have the space package 20 provided. In this way, when a member is located in a facility where the space package 20 is not provided, the information terminal 60 possessed by the member, a smart light with a communication function, and a wiring device (not shown) can be used at home. The environment is provided to the member by acquiring information from existing sensors or by controlling devices.
 [構成]
 次に、環境制御システム10の機能構成について説明する。図2は、環境制御システム10の機能構成を示すブロック図である。なお、図2では、空間パッケージ20が1つだけ図示されているが、図1で説明したように、環境制御システム10は、複数の空間パッケージ20を対象としてもよい。
[Constitution]
Next, the functional configuration of the environment control system 10 will be described. FIG. 2 is a block diagram showing the functional configuration of the environment control system 10. As shown in FIG. Although only one spatial package 20 is illustrated in FIG. 2, the environment control system 10 may target a plurality of spatial packages 20 as described in FIG.
 環境制御システム10は、具体的には、センサ群30と、機器群40と、コントローラ50と、情報端末60と、ウェアラブルセンサ70と、情報提供サーバ群80と、サーバ装置90とを備える。コントローラ50、情報端末60、ウェアラブルセンサ70、情報提供サーバ群80、及び、サーバ装置90は、インターネットなどの広域通信ネットワーク100を通じて相互に通信を行うことができる。 Specifically, the environment control system 10 includes a sensor group 30, a device group 40, a controller 50, an information terminal 60, a wearable sensor 70, an information providing server group 80, and a server device 90. The controller 50, the information terminal 60, the wearable sensor 70, the information providing server group 80, and the server device 90 can communicate with each other through a wide area communication network 100 such as the Internet.
 センサ群30は、空間パッケージ20に配置された複数のセンサによって構成され、空間パッケージ20内の環境、または、空間パッケージ20内に位置する人のセンシングを行う。センサ群30には、空気質センサ30a、明るさセンサ30b、LPS(Local Positioning System)30c、生体センサ30d、及び、カメラ30eなどが含まれる。図1では、各センサが1つだけ図示されているが、センサ群30には、各センサが2つ以上含まれる場合がある。 The sensor group 30 is composed of a plurality of sensors arranged in the spatial package 20 and performs sensing of the environment within the spatial package 20 or the person located within the spatial package 20 . The sensor group 30 includes an air quality sensor 30a, a brightness sensor 30b, an LPS (Local Positioning System) 30c, a biosensor 30d, a camera 30e, and the like. Although only one of each sensor is illustrated in FIG. 1, the sensor group 30 may include two or more of each sensor.
 空気質センサ30aは、空間パッケージ20内の空気質データをセンシングするセンサである。ここでの空気質には、温度、湿度、二酸化炭素濃度、微粒子濃度、及び、次亜塩素酸濃度などが含まれる。つまり、空気質センサ30aには、温度センサ、湿度センサ、二酸化炭素濃度センサ、微粒子濃度センサ、次亜塩素酸濃度センサ、空気イオンカウンター、微分型電気移動度測定器、及び、電子スピン共鳴装置などが含まれる。 The air quality sensor 30a is a sensor that senses air quality data within the space package 20. The air quality here includes temperature, humidity, carbon dioxide concentration, fine particle concentration, hypochlorous acid concentration, and the like. That is, the air quality sensor 30a includes a temperature sensor, a humidity sensor, a carbon dioxide concentration sensor, a fine particle concentration sensor, a hypochlorous acid concentration sensor, an air ion counter, a differential electric mobility measuring device, an electron spin resonance device, and the like. is included.
 明るさセンサ30bは、空間パッケージ20内の明るさデータ(具体的には、照度など)をセンシングする。明るさセンサ30bは、例えば、フォトダイオードなどの光電変換素子によって実現される。 The brightness sensor 30b senses brightness data (specifically, illuminance, etc.) within the spatial package 20. The brightness sensor 30b is implemented by, for example, a photoelectric conversion element such as a photodiode.
 LPS30cは、空間パッケージ20内に分散して配置された複数の無線通信装置と、メンバーが所持する発信機との近距離無線通信における信号受信強度に基づいて、発信機の現在位置を計測するシステムである。近距離無線通信は、例えば、Bluetooth(登録商標)、ZigBee(登録商標)などの通信規格に基づくものである。LPS30cは、発信機の現在位置を示す位置データ(位置情報)を出力することができる。位置情報は、言い換えれば、座標情報である。以下の実施の形態では、ユーザが使用する情報端末60(汎用端末)が発信機として利用されるが、発信機は、LPS30cの専用デバイス(無線タグなど)であってもよい。 The LPS 30c is a system that measures the current position of a transmitter based on the signal reception strength in short-range wireless communication between a plurality of wireless communication devices distributed in the space package 20 and the transmitter owned by the member. is. Near-field wireless communication is based on communication standards such as Bluetooth (registered trademark) and ZigBee (registered trademark), for example. The LPS 30c can output position data (position information) indicating the current position of the transmitter. Position information is, in other words, coordinate information. In the following embodiments, the information terminal 60 (general-purpose terminal) used by the user is used as a transmitter, but the transmitter may be a dedicated device (wireless tag, etc.) for the LPS 30c.
 なお、LPS30cは、情報端末60から識別情報(ユニークな情報)を取得し、位置情報(座標情報)に識別情報を含めてサーバ装置90へ送信する。後述のユーザ登録の際に、識別情報はユーザの個人情報と対応付けられてユーザ登録情報としてサーバ装置90の記憶部93に記憶される。サーバ装置90は、識別情報と、ユーザ登録情報とを参照することにより、どのユーザがどこに位置しているかを特定することができる。 The LPS 30c acquires identification information (unique information) from the information terminal 60, and transmits the position information (coordinate information) including the identification information to the server device 90. At the time of user registration, which will be described later, the identification information is associated with the user's personal information and stored in the storage unit 93 of the server device 90 as user registration information. Server device 90 can identify which user is where by referring to the identification information and the user registration information.
 生体センサ30dは、事業者Aに属する従業員のバイタルデータを非接触でセンシングする。生体センサ30dには、体温センサ、脈波センサ、呼吸センサ、及び、体動センサなどが含まれる。 The biosensor 30d senses the vital data of employees belonging to the business operator A without contact. The biosensor 30d includes a body temperature sensor, a pulse wave sensor, a respiration sensor, a body motion sensor, and the like.
 カメラ30eは、言い換えれば、画像センサであり、空間パッケージ20内の映像(静止画または動画)を撮影し、撮影した映像の映像データを出力する。 The camera 30e is, in other words, an image sensor that captures an image (still image or moving image) in the spatial package 20 and outputs image data of the captured image.
 機器群40は、空間パッケージ20に配置された複数の機器によって構成され、コントローラ50によって制御される。機器群40には、照明機器40a、換気機器40b、空調機器40c、除菌機器40d、映像機器40e、及び、音響機器40fなどが含まれる。図1では、各機器が1つだけ図示されているが、機器群40には、各機器が2つ以上含まれる場合がある。なお、図示されないが、機器群40には、コピー機、FAX、コピー機能及びFAX機能を備える複合機などのOA機器が含まれてもよい。 The device group 40 is composed of a plurality of devices arranged in the space package 20 and controlled by the controller 50 . The device group 40 includes a lighting device 40a, a ventilation device 40b, an air conditioner 40c, a sterilization device 40d, a video device 40e, an audio device 40f, and the like. Although only one device is illustrated in FIG. 1, the device group 40 may include two or more of each device. Although not shown, the device group 40 may include OA devices such as a copier, a FAX, and a multifunction device having a copy function and a FAX function.
 照明機器40aは、空間パッケージ20の内部(室内)を照明する。照明機器40aは、例えば、ベースライトであるが、シーリングライト、ダウンライト、ペンダントライト、スポットライト、または、ブラケットライトなどであってもよい。また、照明機器40aは、空間パッケージ20の外部(室外)を照明する機器であってもよい。 The lighting device 40a illuminates the inside (room) of the spatial package 20. The lighting device 40a is, for example, a base light, but may also be a ceiling light, a downlight, a pendant light, a spotlight, a bracket light, or the like. Also, the lighting device 40 a may be a device that illuminates the outside (outdoor) of the spatial package 20 .
 換気機器40bは、空間パッケージ20内の空間の換気を行う機器である。換気機器40bは、例えば、全熱交換器(ERV:Energy Recovery Ventilator)であるが、換気扇などの熱交換をともなわない換気機器であってもよい。 The ventilation device 40b is a device that ventilates the space inside the space package 20. The ventilator 40b is, for example, a total heat exchanger (ERV: Energy Recovery Ventilator), but may be a ventilator that does not involve heat exchange, such as a ventilation fan.
 空調機器40cは、空間パッケージ20内の空間の温度調整を行う空調機器である。空調機器40cは、熱交換器(図示せず)などを有することにより、空調機器40cから送出される風の温度の調整が可能な空調機器である。 The air conditioner 40c is an air conditioner that adjusts the temperature of the space inside the space package 20. The air conditioner 40c is an air conditioner capable of adjusting the temperature of the air sent from the air conditioner 40c by having a heat exchanger (not shown) and the like.
 除菌機器40dは、空間パッケージ20内の空間の空気の除菌を行う機器である。除菌機器40dは、例えば、次亜塩素酸水のミストを空間へ放出することにより、空間パッケージ20内の空間の空気の除菌を行う。除菌の強さは、例えば、空間へ放出される次亜塩素酸水のミストの量(濃度)によって調整される。 The sterilization device 40d is a device that sterilizes the air in the space inside the space package 20. The sterilization device 40d sterilizes the air in the space inside the space package 20, for example, by releasing mist of hypochlorous acid water into the space. The strength of sterilization is adjusted, for example, by the amount (concentration) of the hypochlorous acid water mist released into the space.
 なお、除菌機器40dは、空間の空気を回収し、回収した空気を次亜塩素酸水によって除菌して空間へ吐き出すことで、空間の空気を除菌してもよい。また、除菌機器40dは、オゾンなどの次亜塩素酸水以外の手段で空間の空気を除菌する機器であってもよい。なお、除菌とは、ウイルスまたは細菌などの感染性物質の実効性を低下させることを意味し、例えば、感染性物質の数を減らすことを意味する。 Note that the sterilization device 40d may sterilize the air in the space by collecting the air in the space, sterilizing the collected air with hypochlorous acid water, and discharging it into the space. Also, the sterilization device 40d may be a device that sterilizes the air in the space by means other than hypochlorous acid water, such as ozone. In addition, sterilization means reducing the effectiveness of infectious substances such as viruses or bacteria, and means, for example, reducing the number of infectious substances.
 また、除菌機器40dは、帯電微粒子水を空間へ放出することで空間の空気を除菌してもよい。この場合、除菌機器40dは、放電電極に水を供給し静電霧化させることで、ヒドロキシラジカルを含むナノメーターサイズの帯電微粒子水を発生させる。また、除菌機器40dは、正負の空気イオンを空間へ放出することで、空間の空気を除菌してもよい。この場合、除菌機器40dは、コロナ放電またはプラズマ放電によってイオンを空気中に放出し、イオンと空気中の成分とを結合させて活性種を生成する。 In addition, the sterilization device 40d may sterilize the air in the space by releasing charged fine water particles into the space. In this case, the sterilization device 40d generates nanometer-sized charged fine water particles containing hydroxyl radicals by supplying water to the discharge electrode and electrostatically atomizing the water. Further, the sterilization device 40d may sterilize the air in the space by emitting positive and negative air ions into the space. In this case, the sterilization device 40d emits ions into the air by corona discharge or plasma discharge, and combines the ions with components in the air to generate active species.
 映像機器40eは、空間パッケージ20内の従業員に映像を提示する。映像機器40eは、例えば、液晶パネルまたは有機ELパネルなどの表示パネルによって実現される表示機器であるが、映像を投影するプロジェクタであってもよい。 The video device 40e presents the video to the employee in the spatial package 20. The video device 40e is, for example, a display device realized by a display panel such as a liquid crystal panel or an organic EL panel, but may be a projector that projects an image.
 音響機器40fは、空間パッケージ20内の従業員に音を提示する。音響機器40fは、例えば、空間パッケージ20内に固定配置されたスピーカ装置であるが、スマートスピーカなどであってもよい。 The audio equipment 40f presents sounds to the employees in the spatial package 20. The acoustic device 40f is, for example, a speaker device fixedly arranged in the spatial package 20, but may be a smart speaker or the like.
 コントローラ50は、センサ群30及び機器群40と、局所通信ネットワークを通じて通信を行うことができるローカルコントローラである。コントローラ50は、局所通信ネットワークを通じてセンサ群30のセンシングによって得られるセンシングデータ、及び、機器群40の動作状態を示す機器データをリアルタイムに取得する。また、コントローラ50は、取得したセンシングデータ及び機器データをリアルタイムにサーバ装置90へ送信する。ここでのリアルタイムとは、厳密な意味ではなく、実質的にリアルタイムに行われるという意味である。 The controller 50 is a local controller that can communicate with the sensor group 30 and the device group 40 through the local communication network. The controller 50 acquires sensing data obtained by sensing by the sensor group 30 and device data indicating the operating state of the device group 40 in real time through the local communication network. The controller 50 also transmits the acquired sensing data and equipment data to the server device 90 in real time. Here, real-time does not have a strict meaning, but means substantially real-time.
 また、コントローラ50は、例えば、サーバ装置90から得られる制御指令に基づいて、機器群40を制御(アクチュエート)する。コントローラ50は、空間パッケージ20に1つ設けられるが、複数設けられてもよい。また、サーバ装置90がセンサ群30及び機器群40と直接通信できる場合には、コントローラ50は省略されてもよい。 Also, the controller 50 controls (actuates) the device group 40 based on control commands obtained from the server device 90, for example. One controller 50 is provided in the spatial package 20, but a plurality of controllers 50 may be provided. Further, if the server device 90 can directly communicate with the sensor group 30 and the device group 40, the controller 50 may be omitted.
 情報端末60は、事業者Aに属する従業員が使用する携帯型の情報端末である。情報端末60は、例えば、スマートフォン、タブレット端末、または、ノート型パーソナルコンピュータなどである。また、情報端末60は、GPS(Global Positioning System)または準天頂衛星システム等に対応した測位モジュールを備え、情報端末60の現在位置を示す現在位置情報をサーバ装置90に送信することができる。 The information terminal 60 is a portable information terminal used by employees belonging to Business A. The information terminal 60 is, for example, a smart phone, a tablet terminal, or a notebook personal computer. The information terminal 60 also has a positioning module compatible with GPS (Global Positioning System) or the Quasi-Zenith Satellite System, etc., and can transmit current position information indicating the current position of the information terminal 60 to the server device 90 .
 ウェアラブルセンサ70は、事業者Aに属する従業員に装着され、メンバーのバイタルデータをセンシングする生体センサである。ウェアラブルセンサ70は、メンバーの頭部、腕部、または脚部などに装着される。ウェアラブルセンサ70は、例えば、心拍センサ、体温センサ、脳波センサ、発汗センサ、呼吸センサ、体動センサ、血圧センサ、または、血流センサなどである。 The wearable sensor 70 is a biosensor that is worn by an employee belonging to the business operator A and senses the member's vital data. The wearable sensor 70 is worn on the member's head, arm, leg, or the like. The wearable sensor 70 is, for example, a heart rate sensor, body temperature sensor, electroencephalogram sensor, perspiration sensor, respiration sensor, body movement sensor, blood pressure sensor, or blood flow sensor.
 情報提供サーバ群80は、サーバ装置90へ情報を提供する。情報提供サーバ群80には、スケジュール情報提供サーバ80a、入退情報管理サーバ80b、マクロ情報提供サーバ80c、ベンチマーク情報提供サーバ80d、及び、顧客情報提供サーバ80eなどが含まれる。なお、スケジュール情報提供サーバ80a、入退情報管理サーバ80b、マクロ情報提供サーバ80c、ベンチマーク情報提供サーバ80d、及び、顧客情報提供サーバ80eは、例えば、それぞれ別の事業者によって提供される。 The information providing server group 80 provides information to the server device 90 . The information providing server group 80 includes a schedule information providing server 80a, an entrance/exit information management server 80b, a macro information providing server 80c, a benchmark information providing server 80d, a customer information providing server 80e, and the like. Note that the schedule information providing server 80a, the entrance/exit information management server 80b, the macro information providing server 80c, the benchmark information providing server 80d, and the customer information providing server 80e, for example, are provided by different businesses.
 スケジュール情報提供サーバ80aは、事業者Aに属する従業員のスケジュール情報(つまり、従業員がどのように1日を過ごすかを示す予定情報)を管理する。スケジュール情報提供サーバ80aは、例えば、従業員が情報端末60を介して使用しているスケジュール管理用のアプリケーション(例えば、マイクロソフト365(登録商標)など)に対応するサーバである。スケジュール情報提供サーバ80aは、スケジュール情報をサーバ装置90へ提供する。 The schedule information providing server 80a manages the schedule information of the employees belonging to the business operator A (that is, the schedule information indicating how the employee spends the day). The schedule information providing server 80a is, for example, a server corresponding to a schedule management application (for example, Microsoft 365 (registered trademark), etc.) used by employees via the information terminal 60. FIG. The schedule information providing server 80a provides the server device 90 with schedule information.
 入退情報管理サーバ80bは、オフィス21及びサテライトオフィス22の少なくとも一方への従業員の入場及び退場を管理する。つまり、従業員がオフィス21またはサテライトオフィス22に位置するか否かを管理する。入退情報管理サーバ80bは、入退情報(オフィス21またはサテライトオフィス22に位置する従業員を示す情報)をサーバ装置90へ提供する。 The entrance/exit information management server 80b manages the entrance and exit of employees to at least one of the office 21 and the satellite office 22. In other words, it manages whether the employee is located in the office 21 or the satellite office 22 . The entrance/exit information management server 80b provides the server device 90 with entrance/exit information (information indicating an employee located in the office 21 or the satellite office 22).
 マクロ情報提供サーバ80cは、気象情報、株価情報、為替情報、及び、特許情報などのマクロ情報を管理するサーバである。気象情報には、現在の天候を示す情報、現在の気象注意報または気象警報を示す情報、当日または翌日以降の天候を示す情報(天気予報情報)、及び、花粉情報などが含まれる。株価情報は、世界各国の株価を示す情報であり、為替情報は通貨レートを示す情報である。特許情報は、特許公報の内容を示す情報であり、どの企業がどのような特許(あるいは知的財産)を保有しているかを示す情報である。マクロ情報提供サーバ80cは、マクロ情報をサーバ装置90へ提供する。 The macro information providing server 80c is a server that manages macro information such as weather information, stock price information, exchange information, and patent information. The weather information includes information indicating the current weather, information indicating the current weather advisory or weather warning, information indicating the weather for the current day or the following day (weather forecast information), and pollen information. Stock price information is information indicating stock prices of countries around the world, and exchange information is information indicating currency rates. Patent information is information indicating the contents of a patent publication, and is information indicating which company owns what kind of patent (or intellectual property). The macro information providing server 80c provides the server device 90 with macro information.
 ベンチマーク情報提供サーバ80dは、ベンチマーク企業に関する情報を管理するサーバである。ベンチマーク企業に関する情報には、ベンチマーク企業のM&A(Mergers and Acquisitions)に関する情報、及び、ベンチマーク企業の新製品に関する情報などが含まれる。ベンチマーク情報提供サーバ80dは、ベンチマーク企業に関する情報をサーバ装置90へ提供する。 The benchmark information providing server 80d is a server that manages information on benchmark companies. The information on the benchmark company includes information on M&A (Mergers and Acquisitions) of the benchmark company, information on new products of the benchmark company, and the like. The benchmark information providing server 80d provides the server device 90 with information on benchmark companies.
 顧客情報提供サーバ80eは、顧客情報を管理するサーバである。ここでの顧客は、例えば、一般ユーザを意味し、顧客情報は、世間一般の商品等のトレンドを示すトレンド情報、及び、不特定多数のユーザのSNS(Social Networking Service)の利用情報などである。トレンド情報は、具体的には、不特定多数のユーザの検索履歴情報によって定まる検索上位のキーワード情報などである。SNSの利用情報は、例えば、SNSにおいて使用頻度が高いキーワード情報などである。顧客情報提供サーバ80eは、顧客情報をサーバ装置90へ提供する。 The customer information providing server 80e is a server that manages customer information. The customer here means, for example, a general user, and the customer information includes trend information indicating trends in general products, etc., and SNS (Social Networking Service) usage information of an unspecified number of users. . Specifically, the trend information is, for example, information on top-ranked keywords determined by search history information of an unspecified number of users. The SNS usage information is, for example, keyword information that is frequently used in SNS. The customer information providing server 80e provides the server device 90 with customer information.
 会議情報提供サーバ80fは、事業者Aに属する従業員が行う会議に関する情報を管理するサーバである。会議情報提供サーバ80fは、会議室予約システムの一部として実現されてもよいし、WEB会議用のURLを提供するサーバなどによって実現されてもよい。会議情報は、会議の開催日時、会議の参加者、会議の議題(目的)、会議中の参加者の発話内容(録音情報)などを含む。会議情報提供サーバ80fがWEB会議用のURLを提供するサーバである場合、会議情報には、会議中に参加者が行った操作の内容(チャットスペースへの投稿内容、サムズアップ(いいね)の数など)が含まれる。会議情報提供サーバ80fは、会議情報をサーバ装置90へ提供する。 The meeting information providing server 80f is a server that manages information on meetings held by employees belonging to the business operator A. The conference information providing server 80f may be implemented as part of the conference room reservation system, or may be implemented by a server that provides URLs for web conferences. The conference information includes the date and time of the conference, the participants of the conference, the agenda (objective) of the conference, the contents of the speeches of the participants during the conference (recorded information), and the like. If the meeting information providing server 80f is a server that provides URLs for web meetings, the meeting information includes details of operations performed by participants during the meeting (contents posted to the chat space, thumbs-up (like), etc.). number, etc.). The conference information providing server 80f provides the server device 90 with conference information.
 サーバ装置90は、センサ群30から得られるセンシングデータ、情報提供サーバ群80から得られる情報、及び、ウェアラブルセンサ70から得られるバイタルデータの少なくとも一部に基づいて、機器群40の少なくとも一部を制御するクラウドサーバである。サーバ装置90は、1つ以上の各空間パッケージ20の管理を行うコントロールセンターを担っている。サーバ装置90は、通信部91と、情報処理部92と、記憶部93とを備える。 The server device 90 controls at least part of the device group 40 based on at least part of sensing data obtained from the sensor group 30, information obtained from the information providing server group 80, and vital data obtained from the wearable sensor 70. It is a cloud server to control. The server device 90 serves as a control center that manages one or more spatial packages 20 . The server device 90 includes a communication section 91 , an information processing section 92 and a storage section 93 .
 通信部91は、サーバ装置90が他の装置と広域通信ネットワーク100を通じて通信を行うための通信回路である。通信部91によって行われる通信は、無線通信であってもよいし有線通信であってもよい。通信部91によって行われる通信の通信規格についても特に限定されない。 The communication unit 91 is a communication circuit for the server device 90 to communicate with other devices through the wide area communication network 100 . The communication performed by the communication unit 91 may be wireless communication or wired communication. The communication standard for communication performed by the communication unit 91 is not particularly limited either.
 情報処理部92は、機器群40を制御するための情報処理を行う。情報処理部92は、具体的には、マイクロコンピュータまたはプロセッサによって実現される。情報処理部92は、機能的な構成要素として、取得部92aと、制御部92bと、提案部92cと、課金処理部92dとを有する。取得部92a、制御部92b、提案部92c、及び、課金処理部92dの機能は、例えば、情報処理部92を構成するマイクロコンピュータまたはプロセッサが記憶部93に記憶されたコンピュータプログラムを実行することにより実現される。取得部92a、制御部92b、提案部92c、及び、課金処理部92dの機能の詳細については後述される。 The information processing section 92 performs information processing for controlling the device group 40 . The information processing section 92 is specifically implemented by a microcomputer or processor. The information processing unit 92 has, as functional components, an acquisition unit 92a, a control unit 92b, a proposal unit 92c, and a billing processing unit 92d. The functions of the acquisition unit 92a, the control unit 92b, the proposal unit 92c, and the billing processing unit 92d are obtained by, for example, executing a computer program stored in the storage unit 93 by a microcomputer or processor constituting the information processing unit 92. Realized. Details of functions of the acquisition unit 92a, the control unit 92b, the proposal unit 92c, and the billing processing unit 92d will be described later.
 記憶部93は、上記情報処理に必要な各種情報、上記コンピュータプログラムなどが記憶される記憶装置である。記憶部93は、例えば、HDD(Hard Disk Drive)によって実現されるが、半導体メモリによって実現されてもよい。 The storage unit 93 is a storage device that stores various information necessary for the above information processing, the above computer programs, and the like. The storage unit 93 is implemented by, for example, an HDD (Hard Disk Drive), but may be implemented by a semiconductor memory.
 [環境制御システムの基礎となった知見]
 一般に、幸福な従業員はそうでない従業員に比べ1.3倍生産性が高く、創造性は3倍高いと言われている。幸せに働くための3条件は、下記の(1)~(3)である。
[Knowledge that became the foundation of the environmental control system]
In general, happy employees are 1.3 times more productive and 3 times more creative than unhappy employees. The three conditions for working happily are the following (1) to (3).
  (1)利他的な行動
  (2)人とのつながりがある
  (3)やりがい・生きがいを感じている
(1) Altruistic behavior (2) Connection with other people (3) Feeling worthwhile and worth living
 上記(1)のように従業員に利他的な行動を促すためには、チームワークを醸成する環境を提供する必要があると考えられる。また、上記(2)のように従業員に人とのつながりを感じさせるためには、常時または即時に他者と連携できる環境が必要であるといえる。また、上記(3)のように従業員にやりがい・生きがいを感じさせるためには、従業員が貢献していると実感できる環境が必要であるといえる。 In order to encourage employees to act altruistically as in (1) above, it is considered necessary to provide an environment that fosters teamwork. In addition, in order to make employees feel a connection with people as in (2) above, it can be said that an environment in which they can cooperate with others all the time or immediately is necessary. In addition, in order to make employees feel worthwhile and worth living as in (3) above, it can be said that an environment in which employees can feel that they are contributing is necessary.
 また、従業員によって構成されたチームが高い成果を上げるためには、当該チーム内でのコミュニケーションの品質も重要である。成果につながるコミュニケーションの3つの要素としては、下記の(1)~(3)の3つの要素が挙げられる。 Also, in order for a team made up of employees to achieve high results, the quality of communication within the team is also important. The three elements of communication that lead to results include the following three elements (1) to (3).
  (1)コミュニケーションの「熱量」
  (2)チーム全体への「関与」
  (3)外の世界へと向かう「探索」
(1) “Heat” of communication
(2) “Involvement” in the whole team
(3) "Exploration" toward the outside world
 上記(1)の熱量の強さは、チーム内のメンバー同士のやり取りの回数と性質とをもとに推定することができる。会議室やWebミーティングでの「はい」という返事や、首を縦に振るなどの意思表示や承諾は、単発のやり取りであり、熱量は小さい。最も熱量が強いコミュニケーションは、当該会議室や打ち合わせコーナーでの対面での会話であり、相互の発言の回数、発言時間、音圧、感情推定から熱量を推定する。次に重要なのは、Webミーティング(電話やテレビ会議を含む)であり、同様に相互の発言の回数等から熱量を推定する。電子メールや掲示板への単発的な書き込みは最も熱量が低い。各チームメンバーについて、やり取りの数にコミュニケーションの効果をかけ合わせて熱量を算出し、チーム全員のスコアを合計して人数で割れば、チームの熱量が導き出せる。 The strength of the amount of heat in (1) above can be estimated based on the number and nature of interactions between team members. A reply of "yes" in a conference room or a web meeting, or an expression of intention or approval such as shaking the head vertically, is a one-time exchange and has little heat. The communication with the highest amount of heat is face-to-face conversation in the conference room or meeting corner, and the amount of heat is estimated from the number of times of mutual utterances, utterance time, sound pressure, and emotional estimation. The next most important thing is the Web meeting (including phone calls and video conferences), and similarly, the amount of heat is estimated from the number of mutual remarks. One-off writing to e-mails and bulletin boards has the lowest energy. For each team member, multiply the number of exchanges by the effect of communication to calculate the amount of heat, add up the scores of all team members, and divide by the number of people to derive the amount of heat for the team.
 上記(2)のチーム全体への「関与」は、メンバー間に分散する熱量の配分を表す。メンバーがa、b、c三人である場合、aとb間の熱量、aとc間の熱量、bとcの間の熱量を平均すると、チームの熱量が導き出せる。チームの全員が、各メンバーとの間で均等に熱心なコミュニケーションを展開していれば、熱意に満ちあふれている状況であるといえる。一部のメンバー間で熱意あふれるコミュニケーションが展開されていても、他のメンバーがそこに参加していないようだと、チームの成果はそれほどよくない。 The "involvement" of the entire team in (2) above represents the distribution of the amount of heat distributed among the members. If there are three members a, b, and c, the heat amount of the team can be derived by averaging the heat amount between a and b, the heat amount between a and c, and the heat amount between b and c. If everyone on the team develops evenly enthusiastic communication with each member, it can be said that the situation is full of enthusiasm. If some members have enthusiastic communication, but others don't seem to participate, the team isn't doing very well.
 上記(3)の外の世界へと向かう「探索」は、チームのメンバー以外とコミュニケーションであり、他のチームとのやり取りにどれだけ熱量を傾けているかである。高い成果を挙げているチームは外とつながろうとする意識が強い。創造的な業務、目新しい視点が求められるイノベーションに携わるチームでは、熱心に外の世界とつながろうとする姿勢が極めて重要である。創造性を必要とする分野で成功しているチームは、発見を求めて探索をすることと、外から集めたアイデアをまとめるためにチームに関与することとを交互に行っているといわれる。 The above (3) "exploration" toward the outside world is communication with people other than team members, and how much passion you put into interacting with other teams. High-performing teams have a strong desire to connect with the outside world. In teams engaged in innovation, where creative work and new perspectives are required, a willingness to connect with the outside world is extremely important. Successful teams in fields that require creativity alternate between exploring for discovery and engaging with the team to bring together ideas gleaned from the outside.
 さらに、チーム内のメンバーのコラボレーションで重要なのは、コミュニケーション量ではなく、個人が考え抜くことと、コミュニケーションの質を高めることの2点であると言われている。自分のアイデアとともに、何故それがいいのか発想の軸を示してシェアすると、それぞれの切り口を組み合わせ構造化し、認知バイアスが見える化され、それを超えるアイデアが生み出しやすくなる。 In addition, it is said that the two points that are important in team member collaboration are not the amount of communication, but the individual's thought-through and the improvement of the quality of communication. If you show and share the axis of the idea why it is good along with your own idea, you can combine and structure each perspective, visualize cognitive biases, and make it easier to generate ideas that exceed them.
 環境制御システム10によって行われるチーム環境制御(後述)は、上述のようなチームワークが醸成される環境の実現を図るものである。また、環境制御システム10によって行われる個人環境制御(後述)は、従業員が貢献していると実感できる環境、及び、個人が考え抜き認知バイアスを打破できるような環境の実現を図るものである。 The team environment control (described later) performed by the environment control system 10 aims to realize an environment that fosters teamwork as described above. In addition, the personal environmental control (described later) performed by the environmental control system 10 aims to realize an environment in which employees can feel that they are contributing, and an environment in which individuals can overcome thought-out cognitive biases.
 [動作例1:個人環境制御]
 次に、環境制御システム10の動作の動作例1について説明する。図3は、環境制御システム10の動作例1のフローチャートである。動作例1は、個人環境制御についての動作例である。個人環境制御は、事業者Aに属する複数の従業員のうち、同一のチームに属する複数のメンバーそれぞれの発想力を高めるための環境制御である。
[Operation example 1: Personal environment control]
Next, an operation example 1 of the operation of the environment control system 10 will be described. FIG. 3 is a flow chart of operation example 1 of the environment control system 10 . Operation example 1 is an operation example for personal environment control. The individual environment control is environment control for enhancing the creativity of each of the plurality of members belonging to the same team among the plurality of employees belonging to the business operator A. FIG.
 なお、上述のように、サーバ装置90は、事業者Bによって使用されるサーバであり、空間パッケージ20(空間パッケージ20に配置されたセンサ群30及び機器群40を含む)は、事業者Bによって提供されたものである。オフィス21及びサテライトオフィス22は、事業者Aのオフィスである。 As described above, the server device 90 is a server used by the operator B, and the spatial package 20 (including the sensor group 30 and the device group 40 arranged in the spatial package 20) is It is provided. The office 21 and the satellite office 22 are the business operator A's offices.
 なお、事業者Aに属する複数の従業員は、あらかじめ環境制御システム10の利用登録を行っており、複数の従業員の位置情報が当該ユーザの識別情報とともに収集されること(つまり、ユーザがいつどこにいたかの情報が収集されること)を許諾しているものとする。このようにユーザ登録が行われていることにより、サーバ装置90は、どのユーザが施設20内のどこにいるかを特定することができ、また、複数のユーザが所持する情報端末60と通信を行うことができる。 In addition, a plurality of employees belonging to the business operator A have previously registered for use of the environment control system 10, and the location information of the plurality of employees is collected together with the identification information of the user (that is, when the user information on where you were is collected). By performing user registration in this way, the server device 90 can identify which user is where in the facility 20, and can communicate with the information terminals 60 possessed by a plurality of users. can be done.
 まず、取得部92aは、スケジュール情報提供サーバ80a(スケジュールシステムの一例)からスケジュール情報を取得し(S11)、制御部92bは、取得されたスケジュール情報に基づいて、同一のチームに属する複数のメンバーを特定する(S12)。制御部92bは、例えば、スケジュール情報に基づいて同一のミーティングに出席する従業員を同一のチームに属する複数のメンバーであると特定することができる。 First, the acquisition unit 92a acquires schedule information from the schedule information providing server 80a (an example of a schedule system) (S11), and the control unit 92b selects a plurality of members belonging to the same team based on the acquired schedule information. is specified (S12). For example, based on the schedule information, the control unit 92b can identify employees who attend the same meeting as multiple members belonging to the same team.
 なお、スケジュール情報に基づいて同一のチームに属する複数のメンバーが特定されることは必須ではない。例えば、記憶部93に記憶されたユーザ登録情報に当該従業員の所属チームを示す情報が含まれている場合には、制御部92bは、ユーザ登録情報に基づいて同一のチームに属する複数のメンバーを特定することができる。また、従業員の所属チームを示す情報が人事管理システム(図示せず)によって管理されているような場合、制御部92bは、人事管理システムから提供される情報に基づいて同一のチームに属する複数のメンバーを特定することができる。 It should be noted that it is not essential that multiple members belonging to the same team are identified based on the schedule information. For example, if the user registration information stored in the storage unit 93 includes information indicating the team to which the employee belongs, the control unit 92b may select a plurality of members belonging to the same team based on the user registration information. can be specified. In addition, in the case where information indicating the team to which an employee belongs is managed by a personnel management system (not shown), the control unit 92b controls a plurality of employees belonging to the same team based on the information provided by the personnel management system. members can be identified.
 次に、取得部92aは、ステップS12において特定された複数のメンバーのそれぞれが業務に取り組む場所を示す情報を取得する(S13)。取得部92aは、複数のメンバーが所有する複数の情報端末60のそれぞれから得られる現在位置情報、または、LPS30cから得られる位置情報を、上記場所を示す情報として取得することができる。また、取得部92aは、入退情報管理サーバ80b(入退管理システムの一例)から得られる入退情報(オフィス21またはサテライトオフィス22に位置する従業員を示す情報)を、上記場所を示す情報として取得してもよい。 Next, the acquisition unit 92a acquires information indicating where each of the plurality of members identified in step S12 works (S13). The acquisition unit 92a can acquire the current location information obtained from each of the plurality of information terminals 60 owned by the plurality of members or the location information obtained from the LPS 30c as the information indicating the location. Further, the acquisition unit 92a acquires the entrance/exit information (information indicating the employee located in the office 21 or the satellite office 22) obtained from the entrance/exit information management server 80b (an example of an entrance/exit management system), and the information indicating the location. can be obtained as
 次に、制御部92bは、ステップS13において取得された情報に基づいて、制御の対象となる空間パッケージ20を特定する(S14)。制御部92bは、例えば、取得された現在位置情報に基づいて複数のメンバーのそれぞれがオフィス21、サテライトオフィス22、交通機関23、及び、それ以外の場所(自宅24など)のいずれに位置しているかを判定する。制御部92bは、オフィス21、サテライトオフィス22、または、交通機関23に位置していると判定されたメンバーについては、当該オフィスまたは交通機関23に設けられたLPS30cから得られる位置情報により、当該オフィスまたは交通機関23に設けられたどの空間パッケージ20の近くにいるかをさらに判定する。この結果、メンバーが位置している空間パッケージ20が制御の対象として特定される。なお、メンバーがオフィス21またはサテライトオフィス22にいる場合、メンバーが位置している空間パッケージ20は、入退情報に基づいて特定することも可能である。なお、自宅24などの空間パッケージ20が設けられていない場所に位置すると判定されたメンバーについては、空間パッケージ20(機器群40)ではなく当該メンバーが所有する情報端末60を介して機器の制御が行われる。 Next, the control unit 92b identifies the space package 20 to be controlled based on the information acquired in step S13 (S14). For example, the control unit 92b determines whether each of the plurality of members is located in the office 21, the satellite office 22, the transportation facility 23, or another location (home 24, etc.) based on the acquired current location information. determine whether there is For members determined to be located in the office 21, the satellite office 22, or the transportation facility 23, the control unit 92b uses the location information obtained from the LPS 30c provided in the office or the transportation facility 23 to locate the office. Or further determine which spatial package 20 provided on the transportation system 23 is nearby. As a result, the spatial package 20 in which the member is located is specified as a control target. If the member is in the office 21 or satellite office 22, the spatial package 20 in which the member is located can also be specified based on the entrance/exit information. For the member determined to be located in a place such as the home 24 where the spatial package 20 is not provided, the device can be controlled not through the spatial package 20 (device group 40) but through the information terminal 60 owned by the member. done.
 次に、取得部92aは、複数のメンバーの心身の状態を示す情報を取得する(S15)。取得部92aは、例えば、複数のメンバーが所持する情報端末60から情報端末60が有するカメラによって撮影される複数のメンバー顔画像を、複数のメンバーの心身の状態を示す情報として取得する。取得部92aは、生体センサ30dまたはウェアラブルセンサ70から提供されるメンバーのバイタルデータを当該メンバーの心身の状態を示す情報として取得してもよい。また、メンバーが自宅24等に位置する場合には、取得部92aは、スマートライトまたは配線器具を介してメンバーの心身の状態を示す情報を取得してもよい。 Next, the acquisition unit 92a acquires information indicating the mental and physical states of a plurality of members (S15). For example, the acquisition unit 92a acquires, from the information terminals 60 possessed by the members, a plurality of member face images captured by a camera of the information terminal 60 as information indicating the mental and physical states of the members. The acquisition unit 92a may acquire the member's vital data provided from the biosensor 30d or the wearable sensor 70 as information indicating the mental and physical condition of the member. Moreover, when the member is located at the home 24 or the like, the acquisition unit 92a may acquire information indicating the mental and physical state of the member via a smart light or a wiring device.
 次に、制御部92bは、ステップS15において取得された情報に基づいて、複数のメンバーの心身の状態を示すパラメータを特定する(S16)。制御部92bは、例えば、メンバーの顔画像に基づいて、当該メンバーの表情から感情推定を行う。制御部92bは、具体的には、特許文献2(特開2017-144222号公報)に記載されている手法を用いて、顔画像から、顔の色、血流変化に伴う心拍数などの生理学データ、顔の特徴点の位置で特定される表情などの非生理学データを取得し、取得したこれらのデータに基づいて、メンバーの感情を推定することができる。 Next, the control unit 92b identifies parameters indicating the mental and physical states of the plurality of members based on the information acquired in step S15 (S16). The control unit 92b, for example, performs emotion estimation from the member's expression based on the member's face image. Specifically, the control unit 92b uses the method described in Patent Document 2 (Japanese Patent Application Laid-Open No. 2017-144222) from the face image to determine the physiology such as the color of the face and the heart rate associated with changes in blood flow. Data, non-physiological data, such as facial expressions identified by the location of facial feature points, can be obtained, and the emotions of members can be estimated based on these obtained data.
 また、制御部92bは、顔画像を入力として、集中、散漫、覚醒、眠気、疲労、リラックスなどのメンバーの感情を出力することができる機械学習モデルを用いて、ユーザの感情を推定してもよい。機械学習モデルの構築に際しては、多層ネットワークに特徴量を学習させてもよいし、当該特徴量として、目の開き具合、視線、頬、及び、口元などを指定する機械学習を行ってもよい。 In addition, the control unit 92b uses a machine learning model that can output the member's emotions such as concentration, distraction, arousal, drowsiness, fatigue, relaxation, etc. with the face image as input, and estimates the user's emotions. good. When constructing a machine learning model, a multi-layer network may be made to learn feature amounts, and machine learning may be performed to designate the degree of eye opening, line of sight, cheeks, lips, etc. as the feature amounts.
 ステップS16では、制御部92bは、このように推定した感情をパラメータとして特定する。また、制御部92bは、感情のような心の状態を示すパラメータに加えて、生体センサ30dまたはウェアラブルセンサ70から提供されるメンバーのバイタルデータから心拍数または体温などの身体の状態をパラメータとして特定してもよい。 In step S16, the control unit 92b specifies the emotion thus estimated as a parameter. In addition to the parameters indicating the state of mind such as emotion, the control unit 92b also specifies the physical state such as the heart rate or body temperature from the member's vital data provided from the biosensor 30d or the wearable sensor 70 as a parameter. You may
 なお、複数のメンバーの心身の状態を示すパラメータは、情報端末60を介したアンケートに対する回答情報に基づいて特定されてもよい。この場合、回答情報を複数のメンバーの心身の状態を示す情報として使用することができる。 It should be noted that the parameters indicating the mental and physical states of the plurality of members may be specified based on the answer information to the questionnaire via the information terminal 60. In this case, the answer information can be used as information indicating the mental and physical conditions of the plurality of members.
 次に、取得部92aは、複数のメンバーの業務内容を示す情報を取得する(S17)。取得部92aは、例えば、スケジュール情報から複数のメンバーの業務内容を取得することができる。業務内容とは、例えば、データ処理、アイデア出し、プレゼンテーション資料作成などである。業務内容は、休憩(休憩時間)である場合もある。 Next, the acquisition unit 92a acquires information indicating the work content of a plurality of members (S17). The acquisition unit 92a can acquire the business content of a plurality of members from the schedule information, for example. The business content includes, for example, data processing, idea generation, presentation material creation, and the like. The work content may be a break (break time).
 なお、業務内容は、電子メール、Microsoft Teams(登録商標)などのコラボレーションソフトにおける登録内容、発信内容、投稿内容から自然言語処理で特徴語を抽出することで推定することも可能である。複数のメンバーの業務内容を示す情報が取得されること、及び、後述のように業務内容に応じて機械学習モデルが変更される(制御の目的が変更される)ことは必須ではない。 It should be noted that it is also possible to infer the business content by extracting feature words using natural language processing from e-mails, registered content, outgoing content, and posted content in collaboration software such as Microsoft Teams (registered trademark). It is not essential that information indicating the work content of a plurality of members is acquired, and that the machine learning model is changed (the purpose of control is changed) according to the work content as described later.
 次に、制御部92bは、複数のメンバーのそれぞれに対する制御内容を決定する(S18)。制御部92bは、例えば、機械学習モデルを用いて制御内容を決定する。例えば、創造性を高めるための機器群40の制御パラメータを出力する第一機械学習モデル、集中力を高めるための機器群40の制御パラメータを出力する第二機械学習モデル、及び、心身の回復を促すための機器群40の制御パラメータを第三機械学習モデルがあらかじめ記憶部93に記憶される。 Next, the control unit 92b determines the details of control for each of the plurality of members (S18). The control unit 92b determines the content of control using, for example, a machine learning model. For example, a first machine learning model that outputs control parameters of the device group 40 to enhance creativity, a second machine learning model that outputs control parameters of the device group 40 to enhance concentration, and promoting mental and physical recovery A third machine learning model is stored in advance in the storage unit 93 as the control parameters of the device group 40 for the purpose.
 まず、制御部92bは、複数のメンバーのそれぞれが遂行中の業務内容(つまり、ステップS17において取得した業務内容)において創造性、集中力、及び、回復(以下、集中力等とも記載される)のいずれを必要としているかを判定する。例えば、記憶部93に業務内容とその業務内容に集中力等のいずれが必要かを対応付けたテーブル情報が記憶されていれば、制御部92bは、このようなテーブル情報に基づいて、複数のメンバーのそれぞれが遂行中の業務において集中力等のいずれが必要とされるかを判定することができる。なお、各業務内容に集中力等のいずれが適しているかは別の機械学習モデル(第四機械学習モデル)を用いて判定されてもよい。 First, the control unit 92b controls creativity, concentration, and recovery (hereinafter also referred to as concentration, etc.) in the work content (that is, the work content acquired in step S17) being executed by each of the plurality of members. Decide which one you need. For example, if the storage unit 93 stores table information that associates work content and which work content requires concentration, etc., the control unit 92b stores a plurality of Each of the members can determine which one, such as concentration, is required in the task being performed. It should be noted that it may be determined by using another machine learning model (fourth machine learning model) which of the concentration and the like is suitable for each work content.
 次に、制御部92bは、判定結果に基づいて定まる機械学習モデル(第一機械学習モデル、第二機械学習モデル、及び、第三機械学習モデルのいずれか)に、ステップS16で特定したメンバーの心身の状態を示すパラメータを入力することで、機器群40の制御内容を決定する。例えば、集中力が必要な業務を遂行しているメンバーの心身の状態を示すパラメータを第二機械学習モデルに入力することで、当該メンバーに対する機器群40の制御内容が決定される。制御内容は、言い換えれば、制御パラメータであり、例えば、照明機器40aの明るさ、照明機器40aの色温度、換気機器40bの換気量、空調機器40cの設定温度などである。 Next, the control unit 92b sets the machine learning model (one of the first machine learning model, the second machine learning model, and the third machine learning model) determined based on the determination result to the member specified in step S16. By inputting a parameter indicating the state of mind and body, the content of control of the device group 40 is determined. For example, by inputting, into the second machine learning model, a parameter indicating the mental and physical state of a member who is performing work that requires concentration, the details of control of the device group 40 for the member are determined. The control contents are, in other words, control parameters such as the brightness of the lighting device 40a, the color temperature of the lighting device 40a, the ventilation rate of the ventilation device 40b, and the set temperature of the air conditioning device 40c.
 なお、第一機械学習モデル、第二機械学習モデル、及び、第三機械学習モデルは、例えば、環境制御システム10が過去に特定した心身の状態を示すパラメータ、及び、過去に実行した制御内容に評価情報が付与されることによって生成された学習データを用いて構築されたものであるが、環境制御システム10とは別のシステムによって構築されたものであってもよい。評価情報は、例えば、集中力等が向上したか否かを示す従業員の主観的な評価情報であるが、集中力等が向上したか否かを示すセンシングデータ(カメラ30eによって特定されるまばたきの回数など)に基づく客観的な評価情報であってもよい。 In addition, the first machine learning model, the second machine learning model, and the third machine learning model are, for example, parameters indicating the mental and physical state specified in the past by the environment control system 10, and control details executed in the past. Although it is constructed using learning data generated by giving evaluation information, it may be constructed by a system different from the environment control system 10 . The evaluation information is, for example, employee's subjective evaluation information indicating whether concentration or the like has improved. It may be objective evaluation information based on the number of times of
 次に、制御部92bは、ステップS14で特定された空間パッケージ20に設けられた機器群40を、当該空間パッケージに位置するメンバーに対して決定された制御内容にしたがって制御する(S19)。制御部92bは、例えば、通信部91を介してコントローラ50へ制御指令を送信することにより、照明機器40a、換気機器40b、空調機器40c、及び、除菌機器40dのそれぞれに対して、ステップS18で決定された制御内容(制御パラメータ)を設定して動作させる。これにより、当該メンバーが集中力等を向上するために適した環境が実現される。 Next, the control unit 92b controls the device group 40 provided in the spatial package 20 specified in step S14 according to the control details determined for the members located in the spatial package (S19). For example, by transmitting a control command to the controller 50 via the communication unit 91, the control unit 92b controls each of the lighting equipment 40a, the ventilation equipment 40b, the air conditioning equipment 40c, and the sterilization equipment 40d in step S18. Set the control contents (control parameters) determined in , and operate. As a result, an environment suitable for the member to improve concentration and the like is realized.
 なお、上述のように、自宅24などの空間パッケージ20が設けられていない場所に位置すると判定されたメンバーについては、空間パッケージ20(機器群40)ではなく当該メンバーが所有する情報端末60をコントローラ50の代わりに使用して機器の制御が行われる。図4は、自宅などで行われる機器の制御の概要を示す図である。図4の例では、情報端末60はノートパソコンである。 As described above, for a member determined to be located in a place such as the home 24 where the spatial package 20 is not installed, the information terminal 60 owned by the member is controlled by the controller instead of the spatial package 20 (equipment group 40). 50 is used to control the equipment. FIG. 4 is a diagram showing an overview of device control performed at home or the like. In the example of FIG. 4, the information terminal 60 is a notebook computer.
 図4に示されるように、自宅24などに位置するメンバーは、情報端末60をテーブルの上などに載置し、情報端末60は、有線通信または無線通信により、自宅などに設けられた照明機器及び空調機器を制御する。情報端末60は、図示されない空気清浄機、サーキュレーター、扇風機、配線器具、電動シャッター、電動カーテン等を制御してもよい。無線通信の通信規格は、赤外線IrDA、無線LAN、Bluetooth(登録商標)、ZigBee(登録商標)などである。 As shown in FIG. 4, a member located at home 24 or the like places an information terminal 60 on a table or the like, and the information terminal 60 is connected to a lighting device provided at home or the like by wired or wireless communication. and control air conditioning equipment. The information terminal 60 may control an air purifier, a circulator, an electric fan, a wiring device, an electric shutter, an electric curtain, etc. (not shown). Communication standards for wireless communication include infrared IrDA, wireless LAN, Bluetooth (registered trademark), ZigBee (registered trademark), and the like.
 次に、取得部92aは、実行された制御に対する複数のメンバーそれぞれの評価を示す評価情報を取得する(S20)。評価情報は、情報端末60等にメンバーによって入力される評価値(つまり、主観評価の結果)に基づく情報であってもよいし、生体センサ30dまたはウェアラブルセンサ70によってセンシングされたセンシングデータに基づく情報であってもよい。なお、評価情報の取得は、機器群40の制御後ではなく、機器群40の制御中に行われてもよい。 Next, the acquisition unit 92a acquires evaluation information indicating evaluations of the executed control by each of the members (S20). The evaluation information may be information based on an evaluation value (i.e., the result of subjective evaluation) input by a member to the information terminal 60 or the like, or information based on sensing data sensed by the biosensor 30d or the wearable sensor 70. may be Note that the evaluation information may be acquired during control of the device group 40 instead of after the device group 40 is controlled.
 次に、制御部92bは、ステップS16において特定されたメンバーの心身の状態を示すパラメータ、及び、ステップS18において決定された制御内容(機器群40の制御パラメータ)に、ステップS20において取得された評価情報を付与した学習データを生成し、生成した学習データを用いてステップS18において使用した機械学習モデルを更新する。つまり、制御部92bは、制御内容の決定方法を更新する(S21)。 Next, the control unit 92b applies the evaluation acquired in step S20 to the parameter indicating the mental and physical state of the member identified in step S16 and the control content (control parameter of the device group 40) determined in step S18. Learning data to which information is added is generated, and the machine learning model used in step S18 is updated using the generated learning data. That is, the control unit 92b updates the method of determining the control content (S21).
 以上説明したように、環境制御システム10は、同一のチームに属する複数のメンバーのそれぞれが業務に取り組む場所を示す情報、複数のメンバーの心身の状態を示す情報(第二情報とも記載される)、及び、複数のメンバーの業務内容を示す情報に基づいて、個人環境制御を行う。個人環境制御は、複数のメンバーそれぞれの業務の成果を高めるために複数のメンバーそれぞれが業務に取り組む場所の環境を制御するものであり、上述の従業員が貢献しているとの実感を与える制御を意味する。これにより、事業者Aに属する従業員個々の業務成果の向上を図ることができる。 As described above, the environment control system 10 includes information indicating where each of the plurality of members belonging to the same team works, and information indicating the mental and physical conditions of the plurality of members (also referred to as second information). , and personal environment control is performed based on the information indicating the work contents of a plurality of members. Individual environment control is to control the environment where multiple members work in order to improve the work results of each of the multiple members. means As a result, the work performance of each employee belonging to the business operator A can be improved.
 なお、個人環境制御においては、メンバーのそれぞれに映像機器40e及び音響機器40fの少なくとも一方を用いた情報の提示が行われてもよい。これは、外の世界へと向かう「探索」を意味する。例えば、制御部92bは、個人環境制御において、複数のメンバーそれぞれが取り組む業務を補助するための補助情報を提示してもよい。補助情報は、例えば、メンバーが情報の提示を指示する操作を情報端末60へ行うことにより、当該メンバーの求めに応じて提示される。 In addition, in the personal environment control, information may be presented to each member using at least one of the video equipment 40e and the audio equipment 40f. This means "searching" for the outside world. For example, the control unit 92b may present auxiliary information for assisting each of a plurality of members in their work in personal environment control. Auxiliary information is presented in response to a member's request, for example, when the member performs an operation on the information terminal 60 to instruct presentation of information.
 補助情報には、気象情報、株価情報、為替情報、特許情報、ベンチマーク企業に関する情報、及び、顧客情報の少なくとも1つが含まれる。気象情報、株価情報、為替情報、特許情報は、マクロ情報提供サーバ80cによって提供される。ベンチマーク企業に関する情報は、ベンチマーク情報提供サーバ80dによって提供され、顧客情報は、顧客情報提供サーバ80eによって提供される。 Auxiliary information includes at least one of weather information, stock price information, exchange information, patent information, information on benchmark companies, and customer information. Weather information, stock price information, exchange information, and patent information are provided by the macro information providing server 80c. Information on benchmark companies is provided by a benchmark information providing server 80d, and customer information is provided by a customer information providing server 80e.
 [動作例2:チーム環境制御]
 次に、環境制御システム10の動作の動作例2について説明する。図5は、環境制御システム10の動作例2のフローチャートである。動作例2は、チーム環境制御についての動作例である。チーム環境制御は、事業者Aに属する複数の従業員のうち、同一のチームに属する複数のメンバーのコミュニケーションの改善を図るため環境制御であり、チームワークを醸成する環境を提供し、コミュニケーションの「熱量」を上げ、チーム全体への「関与」を促す制御である。チーム環境制御は、例えば、複数のメンバーがミーティングなどのメンバー間のコミュニケーションが主体となるような業務を行っているような場合に実行される。複数のメンバーがミーティングを行っているか否かは、スケジュール情報または会議情報等に基づいて判定できる。
[Operation example 2: team environment control]
Next, an operation example 2 of the operation of the environment control system 10 will be described. FIG. 5 is a flow chart of Operation Example 2 of the environment control system 10 . Operation example 2 is an operation example for team environment control. Team environment control is environmental control to improve communication among multiple members belonging to the same team among multiple employees belonging to business operator A. It provides an environment that fosters teamwork and promotes communication. It is a control that raises "heat" and encourages "involvement" in the whole team. Team environment control is executed, for example, when a plurality of members are engaged in work such as a meeting where communication between members is the main activity. Whether or not a plurality of members are having a meeting can be determined based on schedule information, meeting information, or the like.
 なお、動作例1と同様に、サーバ装置90は、事業者Bによって使用されるサーバであり、空間パッケージ20(空間パッケージ20に配置されたセンサ群30及び機器群40を含む)は、事業者Bによって提供されたものである。オフィス21及びサテライトオフィス22は、事業者Aのオフィスである。動作例1と同様に、事業者Aに属する複数の従業員は、あらかじめ環境制御システム10の利用登録を行っている。 As in Operation Example 1, the server device 90 is a server used by the operator B, and the spatial package 20 (including the sensor group 30 and the device group 40 arranged in the spatial package 20) It was provided by B. The office 21 and the satellite office 22 are the business operator A's offices. As in Operation Example 1, a plurality of employees belonging to the business operator A have registered for use of the environmental control system 10 in advance.
 ステップS31~ステップS36の処理は、ステップS11~ステップS16の処理と同様である。ステップS36の後、取得部92aは、複数のメンバーのコミュニケーションの状況を示す情報を取得する(S37)。コミュニケーションの状況を示す情報は、例えば、会議情報提供サーバ80fから提供される会議情報のうち、メンバーの発話内容及びチャットスペースへの投稿内容などであり、取得部92aは、このような情報を会議情報提供サーバ80fから取得する。なお、メンバーの発話内容及びチャットスペースへの投稿内容は、言い換えれば、会議(ミーティング)の内容を示す情報である。 The processing of steps S31 to S36 is the same as the processing of steps S11 to S16. After step S36, the acquisition unit 92a acquires information indicating the communication status of the plurality of members (S37). The information indicating the state of communication is, for example, the content of members' utterances and the content of posts to the chat space among the meeting information provided by the meeting information providing server 80f. Acquired from the information providing server 80f. In other words, the contents of the member's utterances and the contents of the posts to the chat space are information indicating the contents of the meeting.
 次に、制御部92bは、取得されたコミュニケーションの状況を示す情報に基づいて、コミュニケーションの状況を示すパラメータを特定する(S38)。例えば、制御部92bは、会議中の所定期間における複数のメンバーそれぞれの発言回数、発言時間、投稿回数、「はい」などの返事の数などを、コミュニケーションの状況を示すパラメータとして特定する。なお、誰がどのような発言をしたかを判定するために話者の識別が必要な場合が考えられる。例えば、記憶部93に記憶されるユーザ登録情報に、各従業員(メンバー)の音声特徴量が含まれていれば、会議情報に含まれる参加者の発話内容を音声特徴量に基づいて解析することで話者を識別することができる。 Next, the control unit 92b identifies a parameter indicating the communication status based on the acquired information indicating the communication status (S38). For example, the control unit 92b specifies the number of times each member has spoken, the length of time he/she has spoken, the number of times he or she has posted, the number of replies such as "yes", etc. during a predetermined period of time during the meeting, as parameters indicating the state of communication. Note that there may be a case where it is necessary to identify the speaker in order to determine who said what. For example, if the user registration information stored in the storage unit 93 includes voice features of each employee (member), the utterance contents of the participants included in the conference information are analyzed based on the voice features. can identify the speaker.
 次に、制御部92bは、に基づいて、複数のメンバーのそれぞれに対する制御内容を決定する(S39)。制御部92bは、例えば、機械学習モデルを用いて制御内容を決定する。機械学習モデルは、ステップS36で特定したあるメンバーの心身の状態を示すパラメータ、及び、ステップS38で特定した当該メンバーのコミュニケーションの状況を示すパラメータを入力すると、当該メンバーに適した機器群40の制御内容を出力するように構成されている。機械学習モデルは、具体的には、複数のメンバーのそれぞれの当該メンバー以外の他のメンバーとのコミュニケーションが均一化されるような機器群40の制御内容を出力する。制御内容は、言い換えれば、制御パラメータであり、例えば、照明機器40aの明るさ、照明機器40aの色温度、換気機器40bの換気量、空調機器40cの設定温度などである。 Next, the control unit 92b determines the content of control for each of the plurality of members based on (S39). The control unit 92b determines the content of control using, for example, a machine learning model. When the machine learning model inputs a parameter indicating the mental and physical state of a certain member identified in step S36 and a parameter indicating the communication situation of the member identified in step S38, the device group 40 suitable for the member is controlled. Configured to output content. Specifically, the machine learning model outputs the control contents of the device group 40 such that communication between each of the plurality of members and other members other than the member concerned is uniformed. The control contents are, in other words, control parameters such as the brightness of the lighting device 40a, the color temperature of the lighting device 40a, the ventilation rate of the ventilation device 40b, and the set temperature of the air conditioning device 40c.
 例えば、照明機器40aの明るさに関する制御としては、チームでの議論を促す上で、全体的なバランスを超え、発言が多過ぎるメンバーには、当該メンバーの周囲を暗くすることで発言を控えるように促し、逆に発言が少な過ぎるメンバーには、当該メンバーの周囲を明るくすることで活発に発言をするように促す制御が考えられる。機械学習モデルによって決定される制御内容もこれに近いものになると予想される。 For example, as a control related to the brightness of the lighting device 40a, in order to encourage discussion in the team, a member who exceeds the overall balance and speaks too much is dimmed to refrain from speaking. Conversely, for a member who speaks too little, the surroundings of the member are brightened to encourage them to speak actively. It is expected that the control details determined by the machine learning model will be similar to this.
 なお、機械学習モデルは、例えば、環境制御システム10が過去に特定した心身状態を示すパラメータ、過去に特定したコミュニケーションの状況を示すパラメータ、及び、過去に実行した制御内容に評価情報が付与されることによって生成された学習データを用いて構築されたものであるが、環境制御システム10とは別のシステムによって構築されたものであってもよい。評価情報は、例えば、コミュニケーションが改善されたか(コミュニケーションが均一化されたか)否かを示す従業員の主観的な評価情報であるが、会議情報(制御開始後の参加者の発話内容)の解析により得られる客観的な評価情報であってもよい。 In the machine learning model, for example, evaluation information is given to the parameter indicating the psychosomatic state specified in the past by the environmental control system 10, the parameter indicating the communication situation specified in the past, and the control content executed in the past. However, it may be constructed by a system different from the environmental control system 10 . Evaluation information is, for example, employee subjective evaluation information that indicates whether or not communication has been improved (whether communication has become uniform), but analysis of meeting information (contents of utterances of participants after the start of control) It may be objective evaluation information obtained by
 次に、制御部92bは、ステップS14で特定された空間パッケージ20に設けられた機器群40を、当該空間パッケージに位置するメンバーに対して決定された制御内容にしたがって制御する(S40)。ステップS40の処理は、ステップS19と同様であるため詳細な説明が省略される。 Next, the control unit 92b controls the device group 40 provided in the spatial package 20 specified in step S14 according to the control details determined for the members located in the spatial package (S40). Since the process of step S40 is the same as that of step S19, detailed description thereof is omitted.
 次に、取得部92aは、実行された制御に対する(当該制御により環境の提供を受けた)メンバーの評価を示す評価情報を取得する(S41)。評価情報は、情報端末60等にメンバーによって入力される評価値に基づく主観的な評価情報であってもよいし、会議情報(制御開始後の参加者の発話内容)の解析により得られる客観的な評価情報であってもよい。なお、評価情報の取得は、機器群40の制御後ではなく、機器群40の制御中に行われてもよい。 Next, the acquisition unit 92a acquires evaluation information indicating the member's evaluation of the executed control (who received the environment provided by the control) (S41). The evaluation information may be subjective evaluation information based on evaluation values input by members to the information terminal 60 or the like, or objective evaluation information obtained by analyzing conference information (contents of utterances of participants after the start of control). evaluation information. Note that the evaluation information may be acquired during control of the device group 40 instead of after the device group 40 is controlled.
 次に、制御部92bは、ステップS36において特定されたメンバーの心身の状態を示すパラメータ、ステップS38において特定されたコミュニケーションの状況を示すパラメータ、及び、ステップS39において決定された制御内容(機器群40の制御パラメータ)に、ステップS41において取得された評価情報を付与した学習データを生成し、生成した学習データを用いて機械学習モデルを更新する。つまり、制御部92bは、制御内容の決定方法を更新する(S42)。 Next, the control unit 92b controls the parameters indicating the mental and physical states of the members identified in step S36, the parameters indicating the communication status identified in step S38, and the control details (equipment group 40 (control parameter) is added with the evaluation information acquired in step S41 to generate learning data, and the machine learning model is updated using the generated learning data. In other words, the control unit 92b updates the method of determining the content of control (S42).
 以上説明したように、環境制御システム10は、同一のチームに属する複数のメンバーのそれぞれが業務に取り組む場所を示す情報、複数のメンバーの心身の状態を示す情報、及び、チームにおけるコミュニケーションの状況を示す情報に基づいて、チーム環境制御を行う。チーム環境制御は、コミュニケーションの改善を図るために、複数のメンバーそれぞれが業務に取り組む場所の環境を制御することを意味する。これにより、事業者Aに属する従業員によって構成されるチーム内のコミュニケーションの改善を図ることができる。 As described above, the environment control system 10 collects information indicating where each of the plurality of members belonging to the same team works, information indicating the mental and physical conditions of the plurality of members, and communication status in the team. Perform team environment control based on the information shown. Team environment control means controlling the environment of the place where each of the multiple members works to improve communication. As a result, communication within a team composed of employees belonging to the business operator A can be improved.
 なお、動作例2では、チーム環境制御は、コミュニケーションの均一化を図る制御であると説明されたが、その他のコミュニケーションの改善を図る制御であればよい。例えば、チーム環境制御は、シンプルにコミュニケーションの活性化を図る制御であってもよく、この場合、上記機械学習モデルがコミュニケーションの活性化を図られるように構築されていればよい。 In operation example 2, it was explained that the team environment control is a control for equalizing communication, but any other control for improving communication may be used. For example, the team environment control may simply be a control for activating communication, and in this case, the machine learning model may be constructed so as to activate communication.
 また、スケジュールで、新しいアイデアに関するブレーンストーミング(以下、ブレスト)を設定した場合にあっては、当該ブレストに向けて、発想が高まるよう上述の「探索」や集中等を促す個人環境制御を行い、ブレスト当日にあっては、「熱量」を上げ、チーム全体への「関与」を促すチーム環境制御を行ってもよい。チーム環境制御は、会議室や打ち合わせコーナーでのブレストに限らず、後述する提案動作1のインタラクティブボードを介して、リモートで行われてもよいものである。 In addition, when brainstorming on new ideas (hereinafter referred to as brainstorming) is set in the schedule, the above-mentioned “exploration” and personal environment control that encourages concentration etc. On the day of brainstorming, team environment control may be performed to increase the "energy" and encourage the "involvement" of the entire team. Team environment control is not limited to brainstorming in a conference room or a meeting corner, but may also be performed remotely via an interactive board of suggested action 1, which will be described later.
 [動作例3:課金処理]
 また、環境制御システム10は、個人環境制御、及び、チーム環境制御の少なくとも一方が行われたことに対して(つまり、チームのメンバーに環境が提供されたことに対して)チームのメンバーまたは事業者Aに課金してもよい。図6は、このような環境制御システム10の動作例3(課金処理)のフローチャートである。
[Operation Example 3: Billing Process]
In addition, the environment control system 10 controls the performance of at least one of the individual environment control and the team environment control (that is, the provision of the environment to the members of the team). Person A may be billed. FIG. 6 is a flow chart of operation example 3 (accounting process) of the environment control system 10 as described above.
 まず、課金処理部92dは、メンバーの評価情報を取得する(S51)。例えば、メンバーは、情報端末60へ評価値を入力すると、課金処理部92dは、通信部91を用いて、入力された評価値をメンバーの評価情報として取得する。 First, the billing processing unit 92d acquires member evaluation information (S51). For example, when a member inputs an evaluation value to the information terminal 60, the billing processing unit 92d uses the communication unit 91 to acquire the input evaluation value as the member's evaluation information.
 課金処理部92dは、取得したメンバーの評価情報に基づいて、メンバーに対して課金を行う(S52)。課金処理部92dは、具体的には、メンバーの識別情報と当該メンバーへの課金金額とを対応付けた課金情報を記憶部93に記憶する。課金処理部92dは、所定のサービス料金を課金し、例えば、評価が悪い部分について詳細に回答したメンバーに対し割引を行うことや、取得された評価情報が示す評価が高い(良い)場合に、メンバーにプレミアム金額を課金する。また、制御のパフォーマンスを評価する任意の課金、いわゆる投げ銭を行うようにしてもよい。 The billing processing unit 92d bills the member based on the obtained evaluation information of the member (S52). Specifically, the billing processing unit 92d stores billing information in which the identification information of the member and the billing amount for the member are associated with each other in the storage unit 93 . The billing processing unit 92d bills a predetermined service fee, and, for example, gives a discount to a member who has answered in detail about a part with a poor evaluation, or when the evaluation indicated by the obtained evaluation information is high (good), Charge members a premium amount. In addition, arbitrary charging for evaluating control performance, so-called tipping, may be performed.
 なお、評価情報は、センサ群30によってセンシングされたバイタルデータに基づくものであってもよい。例えば、個人環境制御に対する評価情報は、集中力等が向上したか否かを示すセンシングデータ(カメラ30eによって特定されるまばたきの回数など)に基づく情報であってもよい。また、評価情報は、情報提供サーバ群80によって提供される情報に基づくものであってもよい。例えば、チーム環境制御に対する評価情報は、会議情報(制御開始後の参加者の発話内容)の解析により得られる情報であってもよい。 The evaluation information may be based on vital data sensed by the sensor group 30. For example, the evaluation information for personal environment control may be information based on sensing data (the number of blinks specified by the camera 30e, etc.) that indicates whether concentration or the like has improved. Also, the evaluation information may be based on information provided by the information providing server group 80 . For example, the evaluation information for the team environment control may be information obtained by analyzing the conference information (contents of utterances of participants after the start of control).
 また、上記のような動作が日々行われた後、例えば、年度末などの所定タイミングに、課金処理部92dは、通信部91を用いて、事業者Aの代表者が情報端末(図示せず)に入力した評価値を事業者Aの評価情報として取得する(S53)。 After the above-described operations are performed daily, for example, at a predetermined timing such as the end of the fiscal year, the billing processing unit 92d uses the communication unit 91 to allow the representative of the business operator A to use an information terminal (not shown). ) is obtained as the evaluation information of the business operator A (S53).
 課金処理部92dは、取得した事業者Aの評価情報に基づいて、事業者Aに対して課金を行う(S54)。課金処理部92dは、具体的には、事業者Aの識別情報と事業者Aへの課金金額とを対応付けた課金情報を記憶部93に記憶する。課金処理部92dは、所定のサービス料金を課金し、例えば、空間パッケージ20の制御に伴い、当該事業者Aに属する従業員の業務の成果が向上した場合に、事業者Aの評価が高い(良い)と類推して、事業者Aにプレミアム金額を課金する。業務の成果の向上については、メンバーの創造性の向上、メンバーの集中力の向上、メンバーのバイタルまたはメンタルの回復、及び、メンバー間のコミュニケーションの改善の少なくとも1つが考慮されてもよい。 The billing processing unit 92d bills the business operator A based on the obtained evaluation information of the business operator A (S54). Specifically, the billing processing unit 92d stores billing information in which the identification information of the business operator A and the billing amount to the business operator A are associated with each other in the storage unit 93 . The billing processing unit 92d charges a predetermined service fee, and for example, when the work performance of employees belonging to the business operator A is improved due to the control of the space package 20, the evaluation of the business operator A is high ( good), and charge the premium amount to business operator A. At least one of improvement of member's creativity, improvement of member's concentration, recovery of member's vitality or mentality, and improvement of communication between members may be considered for the improvement of business results.
 このように、環境制御システム10は、環境を提供したことに対して、メンバー及び事業者Aに課金してもよい。なお、メンバー及び事業者Aの両方に課金を行うことは必須ではなく、メンバー及び事業者Aの少なくとも一方に課金を行えばよい。また、課金は、評価が高いほど、プレミアム金額を高くしてもよいほか、評価情報に基づく変動制ではなく、契約に基づく定額制(例えば、1年あたりいくら、など)であってもよい。 In this way, the environment control system 10 may charge the member and the operator A for providing the environment. It should be noted that it is not essential to charge both the member and the operator A, and at least one of the member and the operator A may be charged. In addition, the higher the evaluation, the higher the premium amount may be, or a flat rate system based on a contract (for example, how much per year) may be used instead of a variable system based on evaluation information.
 また、環境制御システム10は、メンバーまたは事業者Aの評価に関係なく、空間パッケージ20に配置された機器群40の制御が行われたことに対して、メンバーまたは事業者Aに対して課金を行ってもよい。この場合、機器群40の制御に対する課金は、契約に基づく定額制であってもよいし、機器群40のアクチュエーションを行った際に、都度行われてもよい。例えば、課金は、機器群40の制御回数及び制御時間の少なくとも一方に基づいて行われてもよい。 In addition, the environment control system 10 charges the member or the operator A for controlling the device group 40 arranged in the space package 20 regardless of the member's or the operator A's evaluation. you can go In this case, the charging for the control of the device group 40 may be a flat-rate system based on the contract, or may be charged each time the device group 40 is actuated. For example, charging may be based on at least one of the number of times the device group 40 is controlled and the control time.
 [動作例4:提案動作1]
 また、環境制御システム10は、必要に応じて同一チームに属する複数のメンバーに一つの場所に集まることを提案してもよい。図7は、このような環境制御システム10の動作例4(提案動作1)のフローチャートである。
[Operation Example 4: Proposed Operation 1]
In addition, the environment control system 10 may suggest that a plurality of members belonging to the same team gather at one place, if necessary. FIG. 7 is a flow chart of operation example 4 (proposed operation 1) of the environment control system 10 as described above.
 動作例4では、インタラクティブボードの使用頻度に基づいて提案が行われる。インタラクティブボードとは、例えば、WEB会議の画面などに表示される仮想的な掲示板であり、複数のメンバーが自由に書き込みを行うことができる掲示板である。インタラクティブブボードは、図4のプロジェクタ(通信機能、プロジェクタ機能付きのスマートライトであってもよい)、Surface Hub(登録商標)または電子黒板のように実在するデバイスとして実現される場合もある。 In operation example 4, suggestions are made based on the frequency of use of the interactive board. An interactive board is, for example, a virtual bulletin board displayed on the screen of a web conference, etc., and is a bulletin board in which a plurality of members can freely write. The interactive board may be implemented as a real device such as the projector in FIG. 4 (which may be a smart light with communication function and projector function), Surface Hub (registered trademark), or an electronic blackboard.
 まず、取得部92aは、インタラクティブボードの使用頻度を示す情報を取得する(S61)。取得部92aは、例えば、会議情報提供サーバ80fからインタラクティブボードの使用頻度を示す情報を取得する。取得部92aは、インタラクティブボードが実在のデバイスとして実現される場合には、インタラクティブボードの使用頻度を示す情報をインタラクティブボード自体から取得してもよい。インタラクティブボードの使用頻度は、例えば、複数のメンバーの書き込み回数の累計数(延べ数)を示す情報である。 First, the acquisition unit 92a acquires information indicating the frequency of use of the interactive board (S61). The obtaining unit 92a obtains, for example, information indicating the frequency of use of the interactive board from the conference information providing server 80f. If the interactive board is implemented as a real device, the acquisition unit 92a may acquire information indicating the frequency of use of the interactive board from the interactive board itself. The frequency of use of the interactive board is, for example, information indicating the cumulative number (gross number) of the number of times of writing by a plurality of members.
 次に、提案部92cは、ステップS61において取得された情報に基づいて、インタラクティブボードの使用頻度が所定値を超えたか否かを判定する(S62)。上述のようにインタラクティブボードの使用頻度が複数のメンバーの書き込み回数で表現される場合、提案部92cは、例えば、複数のメンバーの書き込み回数の累計数が所定回数を超えたか否かを判定する。 Next, based on the information acquired in step S61, the proposal unit 92c determines whether the frequency of use of the interactive board exceeds a predetermined value (S62). As described above, when the frequency of use of the interactive board is represented by the number of times of writing by a plurality of members, the proposal unit 92c, for example, determines whether or not the cumulative number of times of writing by a plurality of members has exceeded a predetermined number.
 インタラクティブボードの使用頻度が所定値以下であると判定された場合には(S62でNo)、動作は終了となる。一方、提案部92cは、インタラクティブボードの使用頻度が所定値を超えたと判定すると(S62でYes)、複数のメンバーに一つの場所に集まることを提案する(S63)。提案部92cは、具体的には、メンバーの情報端末60へ表示指令を送信することにより、情報端末60に図8のような表示画面を表示させる。図8は、複数のメンバーに一つの場所に集まることを提案するための表示画面の一例を示す図である。なお、図8の例では、情報端末60はスマートフォンである。 If it is determined that the frequency of use of the interactive board is equal to or less than the predetermined value (No in S62), the operation ends. On the other hand, when the proposing unit 92c determines that the usage frequency of the interactive board has exceeded the predetermined value (Yes in S62), it proposes that the members gather at one place (S63). Specifically, the proposal unit 92c causes the information terminal 60 to display a display screen as shown in FIG. 8 by transmitting a display command to the information terminal 60 of the member. FIG. 8 is a diagram showing an example of a display screen for proposing to a plurality of members to gather at one place. In addition, in the example of FIG. 8, the information terminal 60 is a smart phone.
 なお、図4のプロジェクタ(スマートライト)では、チームメンバーの映像若しくはアバターをリアルタイムで映し、一緒の空間で働いているような疑似環境を作り出して、雑談、セレンディピティを促すようにしてもよい。 In addition, the projector (smart light) in Fig. 4 may project images or avatars of team members in real time to create a pseudo-environment as if they are working in the same space, encouraging chat and serendipity.
 このような環境制御システム10は、複数のメンバーに常時または即時に他のメンバーと連携できる環境を提供することができる。つまり、環境制御システム10は、複数のメンバーに他のメンバー(人)とのつながりを感じさせることができる。 Such an environment control system 10 can provide multiple members with an environment in which they can always or immediately cooperate with other members. In other words, the environment control system 10 can make a plurality of members feel a connection with other members (persons).
 [動作例5:提案動作2]
 また、環境制御システム10は、必要に応じて、個人環境制御、及び、チーム環境制御の少なくとも一方に用いられる新たな機器(つまり、機器群40への新たな機器の追加)を空間パッケージ20へ導入することを提案してもよい。提案部92cは、具体的には、事業者Bの空間パッケージ20の管理担当者の情報端末(図示せず)へ表示指令を送信することにより、当該情報端末に表示画面を表示させる。提案部92cは、このような表示画面を通じて新たな機器を空間パッケージ20へ導入することを提案することができる。
[Operation Example 5: Proposed Operation 2]
In addition, the environment control system 10 adds new equipment (that is, addition of new equipment to the equipment group 40) used for at least one of the individual environment control and the team environment control to the space package 20 as necessary. It may be suggested to introduce Specifically, the proposal unit 92c transmits a display command to the information terminal (not shown) of the person in charge of managing the space package 20 of the operator B, thereby causing the information terminal to display the display screen. The proposal unit 92c can propose introduction of a new device to the spatial package 20 through such a display screen.
 新たな機器は、例えば、空間パッケージ20に導入済みの機器と同種の機器であって、新しいモデル、または、高機能モデルの機器(例えば、照明機器40aの新しいモデルまたは高機能モデル)である。新たな機器は、香り発生機器(アロマディフューザ)などの空間パッケージ20に導入されていない機器であってもよい。 A new device is, for example, a device of the same type as the device that has already been installed in the space package 20, and is a new model or a high-performance model device (for example, a new model or a high-performance model of the lighting device 40a). The new device may be a device that has not been installed in the spatial package 20, such as a scent generating device (aroma diffuser).
 新たな機器を導入することの提案は、定期的に行われてもよいし、個人環境制御またはチーム環境制御に対する評価(評価情報が示す評価値)が低下したことを契機に行われてもよい。 A proposal to introduce a new device may be made periodically, or may be made when the evaluation of individual environment control or team environment control (evaluation value indicated by evaluation information) has declined. .
 なお、提案部92cは、メンバーの情報端末60へ表示指令を送信することにより、情報端末60に表示画面を表示させ、表示画面を通じて新たな機器を自宅24などに導入することを提案してもよい。 Note that the proposal unit 92c may display a display screen on the information terminal 60 by transmitting a display command to the member's information terminal 60, and propose to introduce a new device to the home 24 or the like through the display screen. good.
 [機械学習モデルを用いた情報処理]
 次に、動作例1及び動作例2で説明した、機械学習モデルを用いた情報処理についてより詳細に説明する。図9は、機械学習モデルを用いた情報処理のフローチャートである。
[Information processing using machine learning models]
Next, the information processing using the machine learning model described in Operation Example 1 and Operation Example 2 will be described in more detail. FIG. 9 is a flowchart of information processing using a machine learning model.
 制御部92bは、メンバーの心身の状態を示すパラメータ、及び、当該メンバーのコミュニケーションの状況を示すパラメータの少なくとも一方を入力情報として取得(特定)する(S71)。上述のように、制御部92bは、制御内容決定ルールに従って、当該メンバーに対する制御内容を決定する(S72)。 The control unit 92b acquires (identifies) as input information at least one of a parameter indicating the mental and physical condition of the member and a parameter indicating the communication status of the member (S71). As described above, the control unit 92b determines the content of control for the member according to the content of control determination rule (S72).
 制御内容決定ルールは、例えば、制御内容の価値を決定する行動価値関数で表され、行動価値関数を用いて、入力情報から報酬が最も高くなると推定される制御内容を当該入力情報に対する制御内容であると決定する。 The control content determination rule is represented, for example, by an action value function that determines the value of the control content. Decide there is.
 ステップS72の後、制御部92bは、決定された制御内容に基づいて空間パッケージ20に配置された機器群40の制御(アクチュエート、アクション)を実行する(S73)、制御部92bは、実行された制御に対するメンバーの評価を示す評価情報を取得する(S74)。ここでの評価情報は、上述の課金処理において説明した評価情報とほぼ同じ意味である。上述のように評価情報は、情報端末60等に入力される評価値に基づく情報であってもよいし、センサ群30またはウェアラブルセンサ70によってセンシングされたセンシングデータに基づくものであってもよいし、情報提供サーバ群80によって提供される情報に基づくものであってもよい。なお、評価情報の取得は、機器群40の制御後ではなく、機器群40の制御中に行われてもよい。 After step S72, the control unit 92b executes control (actuation, action) of the device group 40 arranged in the space package 20 based on the determined control content (S73). Evaluation information indicating the member's evaluation of the control obtained is acquired (S74). The evaluation information here has substantially the same meaning as the evaluation information described in the above-described billing process. As described above, the evaluation information may be information based on evaluation values input to the information terminal 60 or the like, or may be based on sensing data sensed by the sensor group 30 or the wearable sensor 70. , based on information provided by the information providing server group 80 . Note that the evaluation information may be acquired during control of the device group 40 instead of after the device group 40 is controlled.
 次に、制御部92bは、ステップS74において取得された評価情報に基づいて報酬を算出する(S75)。また、制御部92bは、算出された報酬を用いて制御内容決定ルールを更新する(S76)。制御部92bは、例えば、当該算出された報酬に基づく強化学習により、メンバーに適応した制御内容(すなわち、報酬が最も多く得られる制御内容)を学習する。つまり、動作例1及び動作例2において、評価情報(報酬)が得られる場合には、機器群40の制御の元となった情報及びデータに評価情報を付与したデータを学習データとして使用することで、動作中に機械学習モデルが更新される。 Next, the control unit 92b calculates a reward based on the evaluation information acquired in step S74 (S75). Also, the control unit 92b updates the control content determination rule using the calculated reward (S76). The control unit 92b learns, for example, the content of control adapted to the member (that is, the content of control that provides the most reward) by reinforcement learning based on the calculated reward. That is, in the operation example 1 and the operation example 2, when evaluation information (reward) is obtained, the information and data that are the basis of the control of the device group 40 are used as the learning data with the evaluation information added. , the machine learning model is updated on the fly.
 なお、行動価値関数の更新においては、Q学習またはTD学習等を用い、制御内容決定ルールが更新されてもよい。 In updating the action value function, the control content determination rule may be updated using Q learning, TD learning, or the like.
 [変形例]
 上記個人環境制御においては、機械学習モデルにメンバーの心身の状態を示すパラメータが入力されることで制御内容が決定されたが、機械学習モデルには、心身の状態を示すパラメータに加えて制御対象の空間パッケージ20における環境情報(環境パラメータ)が入力されてもよい。環境情報は、具体的には、当該空間パッケージ20に設けられたセンサ群30によってセンシングされる空気質データ及び明るさデータなどである。これにより、制御部92bは、環境情報を考慮して個人環境制御の制御内容を決定することができる。
[Modification]
In the above-mentioned personal environment control, the details of control were determined by inputting parameters indicating the mental and physical states of the members into the machine learning model. environmental information (environmental parameters) in the spatial package 20 may be input. The environmental information is, specifically, air quality data and brightness data sensed by the sensor group 30 provided in the spatial package 20 . Thereby, the control unit 92b can determine the control contents of the personal environment control in consideration of the environment information.
 同様に、上記個人環境制御においては、機械学習モデルにメンバーの心身の状態を示すパラメータ、及び、コミュニケーションの状況を示すパラメータが入力されることで制御内容が決定されたが、機械学習モデルには、これらのパラメータに加えて制御対象の空間パッケージ20における環境情報が入力されてもよい。これにより、制御部92bは、環境情報を考慮してチーム環境制御の制御内容を決定することができる。 Similarly, in the above personal environment control, the details of control were determined by inputting parameters indicating the mental and physical states of members and parameters indicating communication status into the machine learning model, but the machine learning model , environmental information in the spatial package 20 to be controlled may be input in addition to these parameters. Thereby, the control unit 92b can determine the contents of the team environment control in consideration of the environment information.
 [効果など]
 以上説明したように、環境制御システム10は、同一のチームに属する複数のメンバーのそれぞれが業務に取り組む場所を示す第一情報、及び、複数のメンバーの心身の状態を示す第二情報を取得する取得部92aと、取得された第一情報、及び、取得された第二情報に基づいて、複数のメンバーそれぞれの業務の成果を高めるために複数のメンバーそれぞれが業務に取り組む場所の環境を制御する個人環境制御を行う制御部92bとを備える。
[Effects, etc.]
As described above, the environment control system 10 acquires the first information indicating where each of the plurality of members belonging to the same team works, and the second information indicating the mental and physical states of the plurality of members. Based on the acquisition unit 92a, the acquired first information, and the acquired second information, the environment of the place where each of the plurality of members works is controlled in order to improve the performance of the work of each of the plurality of members. and a control unit 92b for personal environment control.
 このような環境制御システム10は、複数の従業員が異なる場所に位置していても、複数の従業員それぞれの業務の遂行を環境面から支援することができる。 Such an environment control system 10 can support the work of each employee from an environmental point of view, even if the employees are located at different locations.
 また、例えば、取得部92aは、複数のメンバーの業務内容を示す第三情報をさらに取得する。制御部92bは、取得された第一情報、取得された第二情報、及び、取得された第三情報に基づいて、個人環境制御を行う。 Also, for example, the acquisition unit 92a further acquires third information indicating the work content of a plurality of members. The control unit 92b performs personal environment control based on the acquired first information, the acquired second information, and the acquired third information.
 このような環境制御システム10は、業務の内容に応じて環境を提供することで、複数の従業員それぞれの業務の遂行を支援することができる。 Such an environment control system 10 can support the performance of each of a plurality of employees by providing an environment according to the content of the work.
 また、例えば、制御部92bは、個人環境制御において、複数のメンバーそれぞれが取り組む業務を補助するための補助情報を提示する。補助情報には、気象情報、株価情報、為替情報、特許情報、ベンチマーク企業に関する情報、及び、顧客情報の少なくとも1つが含まれる。 Also, for example, in the personal environment control, the control unit 92b presents auxiliary information for assisting the tasks that each of the plurality of members is working on. The auxiliary information includes at least one of weather information, stock price information, exchange information, patent information, information on benchmark companies, and customer information.
 このような環境制御システム10は、補助情報の提示により、複数の従業員それぞれの業務の遂行を支援することができる。 Such an environment control system 10 can assist multiple employees in performing their respective duties by presenting auxiliary information.
 また、環境制御システム10は、同一のチームに属する複数のメンバーのそれぞれが業務に取り組む場所を示す第一情報、複数のメンバーの心身の状態を示す第二情報、及び、チームにおけるコミュニケーションの状況を示す第三情報を取得する取得部92aと、取得された第一情報、取得された第二情報、及び、取得された第三情報に基づいて、コミュニケーションの改善を図るために複数のメンバーそれぞれが業務に取り組む場所の環境を制御するチーム環境制御を行う制御部92bとを備える。 In addition, the environment control system 10 stores first information indicating where each of a plurality of members belonging to the same team works, second information indicating the mental and physical conditions of the plurality of members, and communication status in the team. Based on the acquisition unit 92a that acquires the third information shown, the acquired first information, the acquired second information, and the acquired third information, each of the plurality of members can improve communication and a control unit 92b for performing team environment control for controlling the environment of the place where work is carried out.
 このような環境制御システム10は、複数の従業員が異なる場所に位置していても、複数の従業員それぞれの業務の遂行を環境面から支援することができる。環境制御システム10は、具体的には、複数の従業員のコミュニケーションが改善されるような環境を複数の従業員それぞれに提供することができる。 Such an environment control system 10 can support the work of each employee from an environmental point of view, even if the employees are located at different locations. The climate control system 10 is specifically capable of providing each of the plurality of employees with an environment in which communication among the plurality of employees is improved.
 また、例えば、コミュニケーションの状況を示す情報は、チームが行うミーティングの内容を示す情報である。 Also, for example, the information indicating the communication status is information indicating the content of the meeting held by the team.
 このような環境制御システム10は、チームが行うミーティングの内容を示す情報に基づいて、チーム環境制御を行うことができる。 Such an environment control system 10 can perform team environment control based on information indicating the content of the meeting held by the team.
 また、例えば、チーム環境制御においては、複数のメンバーのそれぞれの当該メンバー以外の他のメンバーとのコミュニケーションが均一化されるように、複数のメンバーそれぞれが業務に取り組む場所の環境を制御する。 Also, for example, in team environment control, the environment of the place where each of the multiple members works is controlled so that the communication of each of the multiple members with other members is uniform.
 このような環境制御システム10は、複数の従業員のコミュニケーションが均一化されるような環境を複数の従業員それぞれに提供することができる。 Such an environment control system 10 can provide each of a plurality of employees with an environment in which the communication of the plurality of employees is uniformed.
 また、例えば、複数のメンバーが互いに異なる場所で業務に取り組んでおり、かつ、複数のメンバーによるインタラクティブボードの使用頻度が所定値を超えると、複数のメンバーに一つの場所に集まることを提案する提案部をさらに備える。 Further, for example, when a plurality of members are working at different locations and the frequency of use of the interactive board by the plurality of members exceeds a predetermined value, a proposal to propose that the plurality of members gather at one location. It further comprises a part.
 このような環境制御システム10は、複数のメンバーに常時または即時に他のメンバーと連携できる環境を提供することができる。 Such an environment control system 10 can provide multiple members with an environment in which they can always or immediately cooperate with other members.
 また、例えば、複数のメンバーは、複数の従業員の一部であり、制御部92bは、スケジュールシステムまたは人事管理システムから得られる情報に基づいて、チームに属する複数のメンバーを特定する。 Also, for example, the plurality of members are part of the plurality of employees, and the control unit 92b identifies the plurality of members belonging to the team based on information obtained from the schedule system or the personnel management system.
 このような環境制御システム10は、スケジュールシステムまたは人事管理システムから得られる情報に基づいて、チームに属する複数のメンバーを特定することができる。 Such an environment control system 10 can identify multiple members belonging to a team based on information obtained from a schedule system or a personnel management system.
 また、例えば、取得部92aは、GPS、入退管理システム、及び、LPSのいずれかから第一情報を取得する。 Also, for example, the acquisition unit 92a acquires the first information from any one of the GPS, entrance/exit management system, and LPS.
 このような環境制御システム10は、GPS、入退管理システム、及び、LPSのいずれかから第一情報を取得することができる。 Such an environment control system 10 can acquire first information from any of GPS, access control system, and LPS.
 また、例えば、取得部92aは、複数のメンバーが所持する情報端末60、スマートライト、または、配線器具から第二情報を取得する。 Also, for example, the acquisition unit 92a acquires second information from information terminals 60, smart lights, or wiring devices possessed by a plurality of members.
 このような環境制御システム10は、複数のメンバーが所持する情報端末60、スマートライト、または、配線器具から第二情報を取得することができる。 Such an environment control system 10 can acquire second information from information terminals 60, smart lights, or wiring devices possessed by a plurality of members.
 また、例えば、制御部92bによって行われる環境の制御に対して課金を行う課金処理部92dをさらに備える。 Further, for example, a billing processing unit 92d that bills for environment control performed by the control unit 92b is further provided.
 このような環境制御システム10は、メンバーまたはメンバーが属する事業者Aに対して課金を行うことができる。 Such an environment control system 10 can charge the member or the operator A to which the member belongs.
 また、例えば、制御部92bによって行われる環境の制御は、施設(空間パッケージ20)に設けられた機器を制御することによって実現される。環境制御システム10は、制御部92bによって行われる環境の制御に用いられる新たな機器を施設(空間パッケージ20)へ導入することを提案する提案部92cをさらに備える。 Also, for example, the control of the environment performed by the control unit 92b is realized by controlling equipment provided in the facility (space package 20). The environment control system 10 further includes a proposal section 92c that proposes introduction of new equipment to the facility (space package 20) to be used for the environment control performed by the control section 92b.
 このような環境制御システム10は、メンバーまたはメンバーが属する事業者Aに対して新たな機器の導入を提案することができる。 Such an environment control system 10 can propose the introduction of new equipment to the member or the company A to which the member belongs.
 また、環境制御システム10などのコンピュータによって実行される環境制御方法は、同一のチームに属する複数のメンバーのそれぞれが業務に取り組む場所を示す第一情報、及び、複数のメンバーの心身の状態を示す第二情報を取得する取得ステップと、取得された第一情報、及び、取得された第二情報に基づいて、複数のメンバーそれぞれの業務の成果を高めるために複数のメンバーそれぞれが業務に取り組む場所の環境を制御する個人環境制御を行う制御ステップを含む。 In addition, the environment control method executed by a computer such as the environment control system 10 includes first information indicating the place where each of the plurality of members belonging to the same team works, and indicating the mental and physical conditions of the plurality of members. An acquisition step of acquiring second information, and a place where each of the plurality of members works to improve the performance of each of the plurality of members based on the acquired first information and the acquired second information. and a control step for personal environmental control to control the environment of the
 このような環境制御方法は、複数の従業員が異なる場所に位置していても、複数の従業員それぞれの業務の遂行を環境面から支援することができる。 Such an environment control method can support the work of each employee from an environmental point of view, even if the employees are located in different locations.
 また、環境制御システム10などのコンピュータによって実行される環境制御方法は、同一のチームに属する複数のメンバーのそれぞれが業務に取り組む場所を示す第一情報、複数のメンバーの心身の状態を示す第二情報、及び、チームにおけるコミュニケーションの状況を示す第三情報を取得する取得ステップと、取得された第一情報、取得された第二情報、及び、取得された前記第三情報に基づいて、コミュニケーションの改善を図るために複数のメンバーそれぞれが業務に取り組む場所の環境を制御するチーム環境制御を行う制御ステップとを含む。 In addition, the environment control method executed by a computer such as the environment control system 10 includes first information indicating where each of a plurality of members belonging to the same team works, and second information indicating the mental and physical conditions of the plurality of members. an acquiring step of acquiring information and third information indicating the status of communication in the team; and a control step of performing team environment control to control the environment of the place where each of the plurality of members works for improvement.
 このような環境制御方法は、複数の従業員が異なる場所に位置していても、複数の従業員それぞれの業務の遂行を環境面から支援することができる。環境制御方法は、具体的には、複数の従業員のコミュニケーションが改善されるような環境を複数の従業員それぞれに提供することができる。 Such an environment control method can support the work of each employee from an environmental point of view, even if the employees are located in different locations. The environment control method, in particular, can provide each of the plurality of employees with an environment in which communication of the plurality of employees is improved.
 (その他の実施の形態)
 以上、実施の形態について説明したが、本発明は、上記実施の形態に限定されるものではない。
(Other embodiments)
Although the embodiments have been described above, the present invention is not limited to the above embodiments.
 例えば、上記実施の形態では、空間パッケージは、オフィスビルなどの施設に設けられることを想定したものであったが、商業施設、住宅、宿泊施設、ホール、スタジオ、病院、学校、工場、または、倉庫などのその他の施設に設けられてもよい。 For example, in the above embodiment, the spatial package was assumed to be provided in facilities such as office buildings, but commercial facilities, residences, accommodation facilities, halls, studios, hospitals, schools, factories, or It may be provided in other facilities such as warehouses.
 また、上記実施の形態では、環境制御システムは、クラウドコンピューティングによって実現されたが、フォグコンピューティングによって実現されてもよい。また、環境制御システムは、オンプレミスで実現されてもよい。 Also, in the above embodiment, the environmental control system was realized by cloud computing, but it may be realized by fog computing. The climate control system may also be implemented on-premise.
 また、上記実施の形態において、環境制御システムは、複数の装置によって実現されたが、単一の装置として実現されてもよい。例えば、環境制御システムは、サーバ装置に相当する単一の装置として実現されてもよい。環境制御システムが複数の装置によって実現される場合、環境制御システムが備える構成要素(特に、機能的な構成要素)は、複数の装置にどのように振り分けられてもよい。例えば、サーバ装置が備える機能的な構成要素の一部または全部がコントローラによって備えられてもよい。 Also, in the above embodiment, the environmental control system is implemented by a plurality of devices, but may be implemented as a single device. For example, the climate control system may be implemented as a single device that corresponds to the server device. When the environment control system is implemented by multiple devices, the components (especially functional components) included in the environment control system may be distributed to the multiple devices in any way. For example, some or all of the functional components provided by the server device may be provided by the controller.
 また、上記実施の形態における情報及びデータの伝達経路については一例であり、特に限定されるものではない。上記実施の形態において2つの装置が通信により情報及びデータの送受信を行う場合、2つの装置間には図示されない中継装置が介在してもよい。 Also, the information and data transmission paths in the above embodiment are examples and are not particularly limited. In the above embodiment, when two devices transmit and receive information and data through communication, a relay device (not shown) may be interposed between the two devices.
 また、上記実施の形態において、特定の処理部が実行する処理を別の処理部が実行してもよい。また、複数の処理の順序が変更されてもよいし、複数の処理が並行して実行されてもよい。 Further, in the above embodiment, the processing executed by a specific processing unit may be executed by another processing unit. In addition, the order of multiple processes may be changed, and multiple processes may be executed in parallel.
 また、上記実施の形態において、各構成要素は、各構成要素に適したソフトウェアプログラムを実行することによって実現されてもよい。各構成要素は、CPUまたはプロセッサなどのプログラム実行部が、ハードディスクまたは半導体メモリなどの記録媒体に記録されたソフトウェアプログラムを読み出して実行することによって実現されてもよい。 Also, in the above embodiments, each component may be realized by executing a software program suitable for each component. Each component may be realized by reading and executing a software program recorded in a recording medium such as a hard disk or a semiconductor memory by a program execution unit such as a CPU or processor.
 また、各構成要素は、ハードウェアによって実現されてもよい。例えば、各構成要素は、回路(または集積回路)でもよい。これらの回路は、全体として1つの回路を構成してもよいし、それぞれ別々の回路でもよい。また、これらの回路は、それぞれ、汎用的な回路でもよいし、専用の回路でもよい。 Also, each component may be realized by hardware. For example, each component may be a circuit (or integrated circuit). These circuits may form one circuit as a whole, or may be separate circuits. These circuits may be general-purpose circuits or dedicated circuits.
 また、本発明の全般的または具体的な態様は、システム、装置、方法、集積回路、コンピュータプログラムまたはコンピュータ読み取り可能なCD-ROMなどの記録媒体で実現されてもよい。また、本発明の全般的または具体的な態様は、システム、装置、方法、集積回路、コンピュータプログラム及び記録媒体の任意な組み合わせで実現されてもよい。 Also, general or specific aspects of the present invention may be implemented in a system, apparatus, method, integrated circuit, computer program, or recording medium such as a computer-readable CD-ROM. Also, general or specific aspects of the present invention may be implemented in any combination of systems, devices, methods, integrated circuits, computer programs and recording media.
 例えば、本発明は、環境制御システムなどのコンピュータによって実行される環境制御方法として実現されてもよいし、このような環境制御方法をコンピュータに実行させるためのプログラムとして実現されてもよい。本発明は、このようなプログラムが記録されたコンピュータ読み取り可能な非一時的な記録媒体として実現されてもよい。 For example, the present invention may be implemented as an environment control method executed by a computer such as an environment control system, or may be implemented as a program for causing a computer to execute such an environment control method. The present invention may be implemented as a computer-readable non-temporary recording medium in which such a program is recorded.
 その他、各実施の形態に対して当業者が思いつく各種変形を施して得られる形態、または、本発明の趣旨を逸脱しない範囲で各実施の形態における構成要素及び機能を任意に組み合わせることで実現される形態も本発明に含まれる。 In addition, forms obtained by applying various modifications to each embodiment that a person skilled in the art can think of, or realized by arbitrarily combining the constituent elements and functions of each embodiment without departing from the spirit of the present invention. Also included in the present invention.
 10 環境制御システム
 60 情報端末
 92a 取得部
 92b 制御部
 92c 提案部
 92d 課金処理部
10 Environment Control System 60 Information Terminal 92a Acquisition Unit 92b Control Unit 92c Proposal Unit 92d Billing Processing Unit

Claims (14)

  1.  同一のチームに属する複数のメンバーのそれぞれが業務に取り組む場所を示す第一情報及び、前記複数のメンバーの心身の状態を示す第二情報を取得する取得部と、
     取得された前記第一情報、及び、取得された前記第二情報に基づいて、前記複数のメンバーそれぞれの業務の成果を高めるために前記複数のメンバーそれぞれが業務に取り組む場所の環境を制御する個人環境制御を行う制御部とを備える
     環境制御システム。
    an acquisition unit that acquires first information indicating where each of a plurality of members belonging to the same team works and second information indicating the mental and physical states of the plurality of members;
    Based on the obtained first information and the obtained second information, an individual who controls the environment of the place where each of the plurality of members works in order to improve the performance of the work of each of the plurality of members. An environmental control system, comprising: a control unit that controls the environment.
  2.  前記取得部は、前記複数のメンバーの業務内容を示す第三情報をさらに取得し、
     前記制御部は、取得された前記第一情報、取得された前記第二情報、及び、取得された前記第三情報に基づいて、前記個人環境制御を行う
     請求項1に記載の環境制御システム。
    The acquisition unit further acquires third information indicating the work content of the plurality of members,
    The environment control system according to claim 1, wherein the control unit performs the personal environment control based on the acquired first information, the acquired second information, and the acquired third information.
  3.  前記制御部は、前記個人環境制御において、前記複数のメンバーそれぞれが取り組む業務を補助するための補助情報を提示し、
     前記補助情報には、気象情報、株価情報、為替情報、特許情報、ベンチマーク企業に関する情報、及び、顧客情報の少なくとも1つが含まれる
     請求項1または2に記載の環境制御システム。
    The control unit, in the personal environment control, presents auxiliary information for assisting each of the plurality of members in their work,
    3. The environment control system according to claim 1, wherein the auxiliary information includes at least one of weather information, stock price information, exchange information, patent information, information on benchmark companies, and customer information.
  4.  同一のチームに属する複数のメンバーのそれぞれが業務に取り組む場所を示す第一情報、前記複数のメンバーの心身の状態を示す第二情報、及び、チームにおけるコミュニケーションの状況を示す第三情報を取得する取得部と、
     取得された前記第一情報、取得された前記第二情報、及び、取得された前記第三情報に基づいて、前記コミュニケーションの改善を図るために前記複数のメンバーそれぞれが業務に取り組む場所の環境を制御するチーム環境制御を行う制御部とを備える
     環境制御システム。
    Acquiring first information indicating where each of the plurality of members belonging to the same team works, second information indicating the mental and physical conditions of the plurality of members, and third information indicating the state of communication in the team an acquisition unit;
    Based on the acquired first information, the acquired second information, and the acquired third information, the environment of the place where each of the plurality of members works is adjusted in order to improve the communication. an environmental control system, comprising: a control unit for controlling a team environment control;
  5.  前記コミュニケーションの状況を示す情報は、前記チームが行うミーティングの内容を示す情報である
     請求項4に記載の環境制御システム。
    The environmental control system according to claim 4, wherein the information indicating the communication status is information indicating the content of the meeting held by the team.
  6.  前記チーム環境制御においては、前記複数のメンバーのそれぞれの当該メンバー以外の他のメンバーとのコミュニケーションが均一化されるように、前記複数のメンバーそれぞれが業務に取り組む場所の環境を制御する
     請求項4または5に記載の環境制御システム。
    4. In said team environment control, the environment of a place where each of said plurality of members works is controlled so that communication of each of said plurality of members with members other than said member is uniformed. Or the environment control system according to 5.
  7.  前記複数のメンバーが互いに異なる場所で業務に取り組んでおり、かつ、前記複数のメンバーによるインタラクティブボードの使用頻度が所定値を超えると、前記複数のメンバーに一つの場所に集まることを提案する提案部をさらに備える
     請求項1~6のいずれか1項に記載の環境制御システム。
    When the plurality of members are working at different locations and the frequency of use of the interactive board by the plurality of members exceeds a predetermined value, the proposal unit proposes to the plurality of members to gather at one location. The environmental control system of any one of claims 1-6, further comprising:
  8.  前記複数のメンバーは、複数の従業員の一部であり、
     前記制御部は、スケジュールシステムまたは人事管理システムから得られる情報に基づいて、前記チームに属する前記複数のメンバーを特定する
     請求項1~7のいずれか1項に記載の環境制御システム。
    said plurality of members being part of a plurality of employees;
    The environment control system according to any one of claims 1 to 7, wherein the control section identifies the plurality of members belonging to the team based on information obtained from a schedule system or a personnel management system.
  9.  前記取得部は、GPS(Global Positioning System)、入退管理システム、及び、LPS(Local Positioning System)のいずれかから前記第一情報を取得する
     請求項1~8のいずれか1項に記載の環境制御システム。
    The environment according to any one of claims 1 to 8, wherein the acquisition unit acquires the first information from any one of a GPS (Global Positioning System), an entrance/exit management system, and an LPS (Local Positioning System). control system.
  10.  前記取得部は、前記複数のメンバーが所持する情報端末、スマートライト、または、配線器具から前記第二情報を取得する
     請求項1~9のいずれか1項に記載の環境制御システム。
    The environmental control system according to any one of claims 1 to 9, wherein the acquisition unit acquires the second information from information terminals, smart lights, or wiring devices possessed by the plurality of members.
  11.  前記制御部によって行われる環境の制御に対して課金を行う課金処理部をさらに備える
     請求項1~10のいずれか1項に記載の環境制御システム。
    11. The environment control system according to any one of claims 1 to 10, further comprising a billing processing unit that bills for environmental control performed by the control unit.
  12.  前記制御部によって行わる環境の制御は、施設に設けられた機器を制御することによって実現され、
     前記環境制御システムは、前記制御部によって行われる環境の制御に用いられる新たな機器を前記施設へ導入することを提案する提案部をさらに備える
     請求項1~11のいずれか1項に記載の環境制御システム。
    The control of the environment performed by the control unit is realized by controlling equipment provided in the facility,
    The environment according to any one of claims 1 to 11, wherein the environment control system further comprises a proposal unit that proposes introduction of new equipment to the facility that is used for the control of the environment performed by the control unit. control system.
  13.  同一のチームに属する複数のメンバーのそれぞれが業務に取り組む場所を示す第一情報及び、前記複数のメンバーの心身の状態を示す第二情報を取得する取得ステップと、
     取得された前記第一情報、及び、取得された前記第二情報に基づいて、前記複数のメンバーそれぞれの業務の成果を高めるために前記複数のメンバーそれぞれが業務に取り組む場所の環境を制御する個人環境制御を行う制御ステップとを含む
     環境制御方法。
    an acquisition step of acquiring first information indicating where each of a plurality of members belonging to the same team works and second information indicating the mental and physical states of the plurality of members;
    Based on the obtained first information and the obtained second information, an individual who controls the environment of the place where each of the plurality of members works in order to improve the performance of the work of each of the plurality of members. A control step for controlling the environment.
  14.  同一のチームに属する複数のメンバーのそれぞれが業務に取り組む場所を示す第一情報、前記複数のメンバーの心身の状態を示す第二情報、及び、チームにおけるコミュニケーションの状況を示す第三情報を取得する取得ステップと、
     取得された前記第一情報、取得された前記第二情報、及び、取得された前記第三情報に基づいて、前記コミュニケーションの改善を図るために前記複数のメンバーそれぞれが業務に取り組む場所の環境を制御するチーム環境制御を行う制御ステップとを含む
     環境制御方法。
    Acquiring first information indicating where each of the plurality of members belonging to the same team works, second information indicating the mental and physical conditions of the plurality of members, and third information indicating the state of communication in the team an acquisition step;
    Based on the acquired first information, the acquired second information, and the acquired third information, the environment of the place where each of the plurality of members works is adjusted in order to improve the communication. and a control step for controlling the team environment control.
PCT/JP2022/002385 2021-02-24 2022-01-24 Environment control system and environment control method WO2022181152A1 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
JP2023502181A JPWO2022181152A1 (en) 2021-02-24 2022-01-24

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
JP2021-027981 2021-02-24
JP2021027981 2021-02-24

Publications (1)

Publication Number Publication Date
WO2022181152A1 true WO2022181152A1 (en) 2022-09-01

Family

ID=83048903

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/JP2022/002385 WO2022181152A1 (en) 2021-02-24 2022-01-24 Environment control system and environment control method

Country Status (2)

Country Link
JP (1) JPWO2022181152A1 (en)
WO (1) WO2022181152A1 (en)

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2001160959A (en) * 1999-12-02 2001-06-12 Canon Inc Controller and method for virtual system and storage medium
WO2015155978A1 (en) * 2014-04-11 2015-10-15 日本電気株式会社 Environment control system
JP2017111559A (en) * 2015-12-15 2017-06-22 大和ハウス工業株式会社 Health support system
WO2020153336A1 (en) * 2019-01-21 2020-07-30 Acall株式会社 Information processing device, information processing method, and program

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2001160959A (en) * 1999-12-02 2001-06-12 Canon Inc Controller and method for virtual system and storage medium
WO2015155978A1 (en) * 2014-04-11 2015-10-15 日本電気株式会社 Environment control system
JP2017111559A (en) * 2015-12-15 2017-06-22 大和ハウス工業株式会社 Health support system
WO2020153336A1 (en) * 2019-01-21 2020-07-30 Acall株式会社 Information processing device, information processing method, and program

Also Published As

Publication number Publication date
JPWO2022181152A1 (en) 2022-09-01

Similar Documents

Publication Publication Date Title
US11606220B2 (en) Systems, methods, and apparatus for meeting management
Richert et al. Anthropomorphism in social robotics: Empirical results on human–robot interaction in hybrid production workplaces
Vom Lehn Phenomenology‐based ethnography for management studies and organizational analysis
Mutlu et al. Robots in organizations: the role of workflow, social, and environmental factors in human-robot interaction
Yan et al. The influence of immersive virtual reality systems on online social application
Mennecke et al. Embodied social presence theory
Nag et al. Office buildings
Becerik-Gerber et al. The field of human building interaction for convergent research and innovation for intelligent built environments
Payr et al. Potential of robotics for ambient assisted living
Cavallo et al. Design impact of acceptability and dependability in assisted living robotic applications
WO2016009581A1 (en) Operating condition analysis system
Kim et al. A large-scale study of surrogate physicality and gesturing on human–surrogate interactions in a public space
Nagowah et al. An ontology for an IoT-enabled smart classroom in a university campus
Markopoulos et al. Case study: bringing social intelligence into home dialogue systems
Saberi et al. Expressing personality through non-verbal behaviour in real-time interaction
Sobrepera et al. The design of Lil’Flo, a socially assistive robot for upper extremity motor assessment and rehabilitation in the community via telepresence
WO2022181152A1 (en) Environment control system and environment control method
Manuel et al. Supporting embodied and remote collaboration in shared virtual environments
WO2022145165A1 (en) Environment control system and environment control method
JP7518791B2 (en) In-house display system
Vinayagamoorthy et al. The impact of a character posture model on the communication of affect in an immersive virtual environment
Fitter et al. Design and evaluation of expressive turn-taking hardware for a telepresence robot
Sánchez et al. Smart meeting room management system based on real-time occupancy
WO2022176514A1 (en) Information processing system, and information processing method
WO2022158189A1 (en) Environment control system and environment control method

Legal Events

Date Code Title Description
121 Ep: the epo has been informed by wipo that ep was designated in this application

Ref document number: 22759194

Country of ref document: EP

Kind code of ref document: A1

ENP Entry into the national phase

Ref document number: 2023502181

Country of ref document: JP

Kind code of ref document: A

NENP Non-entry into the national phase

Ref country code: DE

122 Ep: pct application non-entry in european phase

Ref document number: 22759194

Country of ref document: EP

Kind code of ref document: A1