WO2022162713A1 - Dispositif serveur, système, procédé de commande de dispositif serveur et support de stockage - Google Patents

Dispositif serveur, système, procédé de commande de dispositif serveur et support de stockage Download PDF

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Publication number
WO2022162713A1
WO2022162713A1 PCT/JP2021/002519 JP2021002519W WO2022162713A1 WO 2022162713 A1 WO2022162713 A1 WO 2022162713A1 JP 2021002519 W JP2021002519 W JP 2021002519W WO 2022162713 A1 WO2022162713 A1 WO 2022162713A1
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WO
WIPO (PCT)
Prior art keywords
group
server device
service vehicle
service
attribute
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Application number
PCT/JP2021/002519
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English (en)
Japanese (ja)
Inventor
哲也 冬野
美里 服部
稔 石川
昌司 春山
尚幸 田島
要佑 簑輪
京香 大谷
Original Assignee
日本電気株式会社
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Publication date
Application filed by 日本電気株式会社 filed Critical 日本電気株式会社
Priority to JP2022577814A priority Critical patent/JPWO2022162713A5/ja
Priority to PCT/JP2021/002519 priority patent/WO2022162713A1/fr
Publication of WO2022162713A1 publication Critical patent/WO2022162713A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M11/00—Telephonic communication systems specially adapted for combination with other electrical systems

Definitions

  • the present invention relates to a server device, a system, a server device control method, and a storage medium.
  • the information providing device disclosed in Patent Document 1 includes a group formation unit, a point calculation unit, and an item selection unit.
  • the group formation unit acquires position information of subjects, who are users or terminal devices, and forms a group including a plurality of subjects based on time-series data of the position information of the plurality of subjects.
  • the point calculation unit determines, for each of the plurality of subjects included in the group formed by the group formation unit, a predetermined behavior pattern in which the subjects in the group have a high degree of influence.
  • a feature behavior amount indicating the degree of matching is calculated.
  • the point calculation unit calculates points for each subject based on the amount of characteristic behavior.
  • the item selection unit selects items to be presented to the group so as to give priority to subjects with high points calculated by the point calculation unit.
  • a group is formed for the purpose of such a chat. If the formed group is provided with products or the like related to common hobbies or the like, the enjoyment of the group members will be further enhanced. For example, if a group that likes sweets such as cake is provided with a cake or the like, chatting in the group will be even more enjoyable.
  • Patent Document 1 With the technique disclosed in Patent Literature 1, an item suitable for a highly influential person in the group is selected, so it is not possible to increase the satisfaction level of each member of the group.
  • the main object of the present invention is to provide a server device, a system, a server device control method, and a storage medium that contribute to improving the satisfaction level of members forming a group.
  • a detection unit that detects a group consisting of a plurality of persons, a calculation unit that calculates attributes of the detected group, and a predetermined region are patrolled to obtain at least one type of a control unit that controls a service vehicle capable of providing the service or product of the A server device is provided.
  • the server includes a service vehicle capable of traveling around a predetermined area and providing at least one or more types of services and products, and a server device connected to the service vehicle.
  • the apparatus comprises a detection unit for detecting a group consisting of a plurality of persons, a calculation unit for calculating attributes of the detected group, a service vehicle for controlling the and a controller for dispatching a service vehicle to the group for which the attribute was calculated.
  • a group consisting of a plurality of persons is detected, attributes of the detected group are calculated, a predetermined area is patrolled, and at least one type of service or product is selected. and dispatching the service vehicle corresponding to the calculated attribute of the group to the group for which the attribute is calculated.
  • a computer installed in a server device performs processing for detecting a group consisting of a plurality of persons, processing for calculating attributes of the detected group, and processing for patrolling a predetermined area. and a process of controlling a service vehicle capable of providing at least one type of service or product, and dispatching the service vehicle corresponding to the calculated attribute of the group to the group for which the attribute is calculated.
  • a computer readable storage medium is provided that stores a program for causing the
  • a server device a system, a server device control method, and a storage medium that contribute to improving the satisfaction level of members forming a group.
  • the effect of this invention is not limited above. Other effects may be achieved by the present invention instead of or in addition to this effect.
  • FIG. 1 is a diagram for explaining an overview of an embodiment
  • FIG. BRIEF DESCRIPTION OF THE DRAWINGS It is a figure which shows an example of schematic structure of the service vehicle dispatch system which concerns on 1st Embodiment. It is a figure showing an example of processing composition of a server device concerning a 1st embodiment. It is a figure which shows an example of the group information database which concerns on 1st Embodiment. It is a figure which shows an example of the service vehicle information database which concerns on 1st Embodiment. It is a figure which shows an example of the processing structure of the service vehicle which concerns on 1st Embodiment. 4 is a sequence diagram showing an example of the operation of the service vehicle dispatch system according to the first embodiment; FIG.
  • FIG. 10 is a diagram illustrating an example of a processing configuration of a terminal according to the second embodiment; FIG. It is a figure for demonstrating operation
  • FIG. 11 is a sequence diagram showing an example of the operation of the service vehicle dispatch system according to the second embodiment; It is a figure which shows an example of the hardware constitutions of the server apparatus which concerns on this application disclosure.
  • the server device 100 includes a detection unit 101, a calculation unit 102, and a control unit 103 (see FIG. 1).
  • a detection unit 101 detects a group consisting of a plurality of persons.
  • the calculation unit 102 calculates attributes of the detected groups.
  • the control unit 103 controls a service vehicle that travels around a predetermined area and can provide at least one type of service or product.
  • the control unit 103 dispatches a service vehicle corresponding to the calculated attribute of the group to the group whose attribute has been calculated.
  • the server device 100 detects groups generated in various places in a predetermined area (for example, a depopulated area).
  • the server device 100 calculates hobbies, interests, and the like common to the members of the detected group as attributes of the group.
  • the server device 100 dispatches to the group a service vehicle capable of providing services and products that match the calculated attribute of the group. In this manner, the server device 100 detects a group that occurs in a depopulated area or the like, and dispatches a service vehicle according to the characteristics of the group to the group, thereby improving the satisfaction of each member of the group.
  • a service vehicle is automatically dispatched to a place where a group of people gathers, the convenience of residents living in depopulated areas is improved.
  • FIG. 2 is a diagram showing an example of the schematic configuration of the service vehicle dispatch system according to the first embodiment.
  • the service vehicle dispatch system includes a server device 10, a plurality of service vehicles 20-1 to 20-3, and a plurality of camera devices 30-1 to 30-3.
  • service vehicles 20-1 to 20-3 will simply be referred to as "service vehicles 20" unless there is a particular reason to distinguish them.
  • other configurations are represented by the symbols on the left side of the hyphen.
  • FIG. 2 illustrates three service vehicles 20, it is not intended to limit the number of service vehicles 20.
  • FIG. At least one or more service vehicles 20 may be included in the service vehicle dispatch system.
  • the server device 10 and the service vehicle 20 are connected via a network. More specifically, the server device 10 and the service vehicle 20 are connected by wireless communication means such as 4G (fourth generation mobile communication system) or 5G (fifth generation mobile communication system).
  • wireless communication means such as 4G (fourth generation mobile communication system) or 5G (fifth generation mobile communication system).
  • the service vehicle dispatch system detects groups occurring in various places in an area, and provides vehicles (service vehicles 20) for providing services and products according to the features and characteristics of the detected groups. to the group.
  • the server device 10 is a device that controls the entire service vehicle dispatch system.
  • the service vehicle 20 is a vehicle that patrols a predetermined area (village units, village units, town units, etc.). Although not particularly limited, in the first embodiment, the service vehicle 20 will be described as a vehicle that can run automatically without a human driving operation. However, the service vehicle 20 may be a conventional vehicle operated by a person.
  • the service vehicle 20 is a vehicle that provides at least one type of service or product to the residents of the predetermined area.
  • the service vehicle 20-1 is a vehicle specialized for selling cakes, Japanese sweets, and the like.
  • service vehicle 20-2 is a vehicle that specializes in selling health-related products (eg, fitness equipment, supplements, etc.).
  • the service vehicle 20 is configured to be controllable from the server device 10. Operation modes of the service vehicle 20 include a “patrol mode” and a “dispatch mode”.
  • the service vehicle 20 patrols within a predetermined range.
  • the course to be patrolled may be input to the service vehicle 20 in advance, or the server device 10 may specify the course.
  • the initial mode of service vehicle 20 is "patrol mode". That is, the service vehicle 20 patrols within a predetermined area (village, town, etc.) unless instructed by the server device 10 .
  • the service vehicle 20 moves to the location (latitude, longitude) indicated by the server device 10 .
  • the service vehicle 20 notifies the server device 10 of its current position (latitude, longitude) periodically or at a predetermined timing. More specifically, the service vehicle 20 transmits a “vehicle position registration request” including the current position of the vehicle to the server device 10 .
  • the camera devices 30 are installed in various places in the area. For example, as shown in FIG. 2, they are installed in station squares, event venues such as public halls, hospitals, and the like.
  • the server device 10 and the camera device 30 are connected by wired or wireless communication means.
  • the server device 10 detects a group consisting of a plurality of residents. For example, in the example of FIG. 2, group 1 formed in the square in front of the station, group 2 formed in the event venue, and group 3 formed in front of the hospital are detected.
  • the server device 10 detects groups using arbitrary means. For example, the server device 10 analyzes the image data obtained from the camera devices 30 installed in various places in the area and detects groups.
  • the server device 10 analyzes the image data acquired from the camera device 30-1 installed in the square in front of the station, and detects Group 1.
  • the server device 10 detects the group 2 by analyzing the image data from the camera device 30-2 installed at the event site.
  • the server device 10 calculates attributes (features) of the detected group.
  • the server device 10 calculates group attributes using various methods.
  • the server device 10 further analyzes the image data obtained from the camera device 30-1 and calculates group attributes. For example, if the image data acquired from camera device 30-1 includes a plurality of young women, server device 10 sets the attribute of the group to "sweet". That is, the server device 10 determines that the common feature of the members forming the group 1 is "likes sweets".
  • the server device 10 determines the above group attributes based on the schedule of events held at the event venue.
  • the schedule of the event site may be input to the server device 10 in advance by the system administrator or the like, or the server device 10 may access an external server or the like to acquire the schedule. In this way, the server device 10 may determine group attributes based on the type of event held at the event site.
  • the server device 10 may set the attribute of the group to "healthy” based on the characteristics of the place where the group was formed (hospital). That is, the server device 10 determines that the members of the group 3 are highly interested in "health”.
  • the server device 10 dispatches service vehicles 20 capable of providing services and products according to the calculated group attribute to the group.
  • the server device 10 transmits a "movement instruction" to a service vehicle 20 capable of providing services and products suitable for the group.
  • the operation mode of the service vehicle 20 that has received the movement instruction is switched to the "dispatch mode", and the service vehicle 20 moves toward the designated location.
  • server device 10 For example, for group 1 whose group attribute is set to "sweet”, the server device 10 dispatches a service vehicle 20-1 loaded with cakes and the like to group 1.
  • server device 10 dispatches to Group 2 a service vehicle 20-3 loaded with a karaoke set, a karaoke sound source, and the like.
  • the service vehicle 20 that has arrived at the designated destination transmits a "movement completion notification" to the server device 10.
  • FIG. 3 is a diagram showing an example of a processing configuration (processing modules) of the server device 10 according to the first embodiment.
  • the server device 10 includes a communication control section 201 , a group detection section 202 , a group attribute calculation section 203 , a service vehicle control section 204 and a storage section 205 .
  • the communication control unit 201 is means for controlling communication with other devices. For example, the communication control unit 201 receives data (packets) from the service vehicle 20 . The communication control unit 201 also transmits data to the service vehicle 20 . The communication control unit 201 transfers data received from other devices to other processing modules. The communication control unit 201 transmits data acquired from other processing modules to other devices. In this manner, other processing modules transmit and receive data to and from other devices via the communication control unit 201 .
  • the group detection unit 202 is means for detecting a group consisting of a plurality of persons.
  • the group detection unit 202 detects groups using any method. For example, the group detection unit 202 detects groups generated in an area based on image data obtained from camera devices 30 installed in various locations in the area.
  • the group detection unit 202 may determine that a group has occurred when a plurality of persons are continuously captured in a plurality of image data shot at predetermined intervals. For example, the group detection unit 202 may determine that a group has occurred when two or more residents are photographed continuously for 3 minutes in the image data photographed every 10 seconds.
  • the group detection unit 202 may detect residents from image data using existing face image extraction technology. Since the existing technology can be used for the face image extraction processing by the group detection unit 202, detailed description thereof will be omitted.
  • the group detection unit 202 may extract a face image (face region) from image data using a learning model learned by a CNN (Convolutional Neural Network).
  • the group detection unit 202 may extract face images using a technique such as template matching.
  • the group detection unit 202 may use one-to-one matching based on face images extracted from a plurality of image data. good. Alternatively, the group detection unit 202 may determine whether or not the same person is continuously photographed by tracking technology such as face tracking.
  • the group detection unit 202 calculates the generation position of the detected group based on the location where the camera device 30 that acquired the image data used for group detection is installed. That is, the group detection unit 202 calculates the position where groups are generated based on the installation location of the camera device 30 that is the transmission source of the image data that is the basis of group detection. For example, in the example of FIG. 2, when group 1 is detected based on the image data acquired from the camera device 30-1, the group detection unit 202 sets the generation position of group 1 to "in front of the station (latitude and longitude in front of the station). ”.
  • the group detection unit 202 When the group detection unit 202 detects a group, it stores information about the detected group in the group information database (see FIG. 4).
  • the group information database includes a group ID field, an occurrence date/time field, an occurrence location field, a group attribute field, and a situation field.
  • the group ID field is a field that stores an ID for identifying the detected group.
  • the group attribute field is a field that stores the calculated group attribute.
  • the status field is a field for storing the dispatch status of the service vehicle 20 to the group.
  • the group detection unit 202 When the group detection unit 202 detects a group, it adds a new entry to the group information database, and stores the group ID, date and time of group occurrence, and group occurrence position in the added entry.
  • the group information database shown in FIG. 4 is an example, and is not meant to limit the information stored by the group information database.
  • the group information database may store multiple group attributes for one service vehicle 20 .
  • the group information database may store the number of members (number of members) of each group.
  • the group attribute calculation unit 203 is means for calculating the attribute of the detected group.
  • the group attribute calculation unit 203 calculates group attributes using various methods.
  • the group attribute calculation unit 203 accesses the group information database periodically or at a predetermined timing, and identifies groups whose attributes have not been calculated.
  • the group attribute calculator 203 calculates attributes of the specified group.
  • the group attribute calculation unit 203 may calculate group attributes using a learning model prepared in advance. More specifically, the group attribute calculation unit 203 may acquire the group attribute by inputting the image data acquired from the camera device 30 into the learning model. For example, the group attribute calculation unit 203 may acquire the group attribute of “sweetness” by inputting image data showing a plurality of young women into the learning model.
  • the group attribute calculation unit 203 may acquire the characteristics of the group members by inputting image data into the learning model, and calculate the group attributes from the acquired characteristics of the group members. For example, the group attribute calculation unit 203 inputs image data showing a plurality of persons into the learning model, and acquires the "sex", "age”, etc. of the plurality of persons. The group attribute calculation unit 203 calculates group attributes from the acquired sex and age. For example, as a result of inputting the image data into the learning model, the group attribute calculation unit 203 determines that the group member's gender and age are "young" and "female", and the attribute of the group reflected in the image data is " Set to "Sweetness".
  • the learning model can be generated by performing machine learning using teacher data in which labels (group attributes) are assigned to image data.
  • Arbitrary algorithms such as support vector machines, boosting, and neural networks can be used to generate learning models. Since well-known techniques can be used for algorithms such as the support vector machine, the description thereof is omitted.
  • the group attribute calculation unit 203 may calculate the group attribute based on the schedule information of the event site where the camera device 30 is installed. For example, as shown in FIG. 2, if a group is detected at a time during which a karaoke competition is held, the attribute of the detected group is set to "karaoke". In other words, the group attribute calculation unit 203 may calculate the group attribute based on the location and time period when the image data was acquired.
  • the group attribute calculation unit 203 may calculate the group attribute based on the features and characteristics of the location where the camera device 30 is installed. For example, as shown in FIG. 2, the group attribute calculator 203 sets the attribute of the group formed in front of the hospital to "healthy". Alternatively, for a group formed in a movie theater, the group attribute calculation unit 203 sets "movie”.
  • the group attribute calculation unit 203 calculates a value based on at least one of the analysis of the image data obtained from the camera device 30, the schedule of the location where the camera device 30 is installed, and the characteristics of the location where the camera device 30 is installed. to calculate group attributes.
  • the group attribute calculation unit 203 stores the calculated group attributes in the group information database. Even if a group is detected, the attribute of the group may not be calculated. In such a case, the group attribute calculation unit 203 may store "none" as the group attribute in the group information database.
  • the service vehicle control unit 204 is means for controlling the service vehicle 20 that can travel around a predetermined area and provide at least one type of service or product.
  • the service vehicle control unit 204 dispatches a service vehicle corresponding to the calculated attribute of the group to the group for which the attribute is calculated. More specifically, the service vehicle control unit 204 selects service vehicles 20 capable of providing services and products according to the calculated attribute of the group from among the plurality of service vehicles 20, A vehicle 20 is dispatched to the group.
  • the service vehicle control unit 204 uses the service vehicle information database to manage the situation, state, etc. of the service vehicle 20 (see FIG. 5).
  • the service vehicle information database includes a vehicle ID field, a current position field, a service attribute field, and a status field.
  • the vehicle ID field is a field that stores the ID of the service vehicle 20 that patrols the area.
  • the code given to the service vehicle 20 is described as the vehicle ID.
  • the current position field is a field that stores the current position of each service vehicle 20.
  • the service attribute field is a field that stores features (attributes) of services and products that each service vehicle 20 can provide.
  • the status field is a field that stores the operating status of each service vehicle 20 .
  • the system administrator or the like enters the vehicle ID and service attributes of each service vehicle 20 into the server device 10 in advance.
  • the vehicle ID is shared between the server device 10 and the service vehicle 20 by any method. For example, when adding a new service vehicle 20 to the system, the system administrator may number the vehicle ID and input the vehicle ID to the service vehicle 20 and the server device 10 .
  • the service vehicle information database shown in FIG. 5 is an example, and is not meant to limit the information stored in the service vehicle information database.
  • the service vehicle information database may store multiple service attributes for one service vehicle 20 .
  • the service vehicle information database may store the travel time, travel distance, and the like of each service vehicle 20 .
  • the service vehicle control unit 204 receives a "vehicle location registration request" from the service vehicle 20.
  • the service vehicle control unit 204 identifies the service vehicle 20, which is the transmission source of the vehicle location registration request, based on the vehicle ID included in the request.
  • the service vehicle control unit 204 updates the current position field of the service vehicle 20 of the identified entry in the service vehicle information database based on the current position (latitude, longitude) included in the vehicle position registration request.
  • the service vehicle control unit 204 grasps the current position of the service vehicle 20 in real time.
  • the service vehicle control unit 204 accesses the group information database periodically or at a predetermined timing to identify groups to which group attributes have been set and to which service vehicles 20 have not been dispatched.
  • the first row group is specified.
  • the service vehicle control unit 204 determines (selects) the service vehicle 20 to be dispatched to the specified group. Specifically, the service vehicle control unit 204 selects the service vehicle 20 that has a service attribute that matches the attribute of the specified group and that is currently patrolling the area as the service vehicle 20 to be dispatched to the group.
  • the service vehicle control unit 204 selects an entry (the service vehicle 20 ).
  • the service vehicle 20-1 having the same service attribute is selected for the group 1 in which "sweetness" is set as the group attribute.
  • the service vehicle control unit 204 instructs the service vehicle 20 to move to the detected group generation position. More specifically, the service vehicle control unit 204 transmits a "movement instruction" to the service vehicle 20 determined as the dispatch vehicle.
  • the movement instruction includes the location (latitude and longitude) of the dispatch destination group.
  • the service vehicle control unit 204 accesses the group information database and sets "dispatched" in the status field of the group to which the service vehicle 20 is to be dispatched.
  • the service vehicle control unit 204 also accesses the service vehicle information database and sets the status field of the dispatched service vehicle 20 to "moving".
  • the service vehicle control unit 204 receives the "movement completion notification" from the service vehicle 20.
  • the service vehicle control unit 204 identifies the service vehicle 20 from the vehicle ID included in the notification, and sets "arrived at destination” in the status field of the corresponding entry in the service vehicle information database.
  • the service vehicle control unit 204 transmits a "patrol instruction" to the service vehicle 20 after a predetermined time (for example, 30 minutes) has passed since arriving at the destination (dispatched group).
  • a predetermined time for example, 30 minutes
  • the storage unit 205 is means for storing information necessary for the operation of the server device 10 .
  • FIG. 6 is a diagram showing an example of a processing configuration (processing modules) of the service vehicle 20 according to the first embodiment.
  • the service vehicle 20 includes a communication control section 301 , a vehicle position notification section 302 , an operation control section 303 and a storage section 304 .
  • the communication control unit 301 is means for controlling communication with other devices. For example, the communication control unit 301 receives data (packets) from the server device 10 . Also, the communication control unit 301 transmits data to the server device 10 . The communication control unit 301 passes data received from other devices to other processing modules. The communication control unit 301 transmits data acquired from other processing modules to other devices. In this way, other processing modules transmit and receive data to and from other devices via the communication control unit 301 .
  • the vehicle position notification unit 302 is means for notifying the server device 10 of the current position of the own vehicle (service vehicle 20).
  • the vehicle position notification unit 302 calculates the current position (for example, latitude and longitude) of the own vehicle by any method.
  • the vehicle position notification unit 302 receives GPS signals from GPS (Global Positioning System) satellites, performs positioning, and generates position information including the latitude and longitude of the own vehicle.
  • the vehicle position notification unit 302 may generate position information based on the strength of radio waves received from a wireless access point such as Wi-Fi (Wireless Fidelity) (registered trademark).
  • Wi-Fi Wireless Fidelity
  • the vehicle position notification unit 302 transmits to the server device 10 a vehicle position registration request including the vehicle ID assigned to the own vehicle and the generated position information (current position; latitude, longitude).
  • the operation control unit 303 is means for controlling the operation of the service vehicle 20.
  • the operational modes of service vehicle 20 include a "patrol mode” and a "dispatch mode.”
  • the initial mode (default mode) of the service vehicle 20 is the patrol mode.
  • the operation control unit 303 controls the driving system (engine, steering, brakes, etc.) of the service vehicle 20 to patrol a predetermined route in the area.
  • the operation control unit 303 When the operation control unit 303 receives the "movement instruction" from the server device 10, it switches the operation mode to the "dispatch mode". In the case of the dispatch mode, the operation control unit 303 moves the service vehicle 20 to a specified location (group generation location).
  • the operation control unit 303 Upon arrival at the specified location, the operation control unit 303 transmits a "movement completion notification" to the server device 10.
  • the movement completion notification includes the vehicle ID.
  • the operation control unit 303 Upon receiving the "patrol instruction" from the server device 10, the operation control unit 303 switches the operation mode to the "patrol mode” and controls the driving system to patrol a predetermined route.
  • the storage unit 304 is means for storing information necessary for the operation of the service vehicle 20.
  • FIG. 7 is a sequence diagram showing an example of the operation of the service vehicle dispatch system according to the first embodiment. A description of the operation related to registration of the current position of the service vehicle 20 is omitted.
  • the server device 10 detects groups generated in the area by analyzing image data obtained from the camera device 30 (step S01).
  • the server device 10 calculates attributes of the detected group (step S02). For example, the server device 10 calculates the group attribute by analyzing the image data and checking the schedule of the event venue.
  • the server device 10 determines the service vehicle 20 to be dispatched to the group for which the attributes have been calculated (determination of the dispatched vehicle; step S03).
  • the server device 10 transmits a "movement instruction" to the determined service vehicle 20 (step S04).
  • the service vehicle 20 that has received the movement instruction moves toward the specified location (location where the group occurs) (step S05).
  • the service vehicle 20 Upon arriving at the specified location, the service vehicle 20 transmits a "movement completion notification" to the server device 10 (step S06).
  • the server device 10 Upon receiving the movement completion notification, the server device 10 updates the service vehicle information database (step S07).
  • the server device 10 detects groups that naturally occur in an area, and calculates hobbies, preferences, and the like common to the members of the groups as group attributes.
  • the server device 10 selects a service vehicle 20 capable of providing services and products suitable for the calculated group attribute, and dispatches the selected service vehicle 20 to the group.
  • the service vehicle 20 that each member of the group is strongly interested in is automatically dispatched to the group, so that the members of the group can purchase highly satisfying products without much effort. can. That is, the server device 10 can provide opportunities for elderly people living in depopulated areas to consume.
  • the processing configuration of the service vehicle 20 according to the second embodiment can be the same as that of the first embodiment, so the description thereof will be omitted.
  • a resident who wishes to dispatch the service vehicle 20 operates the terminal 40 to input his/her own personal information to the server device 10 .
  • the personal information include basic information such as name, date of birth, sex, and address, as well as contact information (e-mail address) and the like.
  • the residents input information (interest information) about interests such as hobbies into the server device 10 .
  • interest information information about interests such as hobbies into the server device 10 .
  • the resident likes sweet foods such as cakes, the resident inputs “sweetness” to the server device 10 .
  • a resident whose hobby is karaoke inputs “karaoke” to the server device 10 .
  • a plurality of interests may be input to the server device 10 .
  • the server device 10 also generates a user ID to be assigned to the registrant.
  • the server device 10 issues the generated user ID to the terminal 40 of the user.
  • the server device 10 associates the user ID, personal information and interest information and stores them in the user information database.
  • the terminal 40 stores the acquired user ID.
  • a terminal 40 owned by a resident transmits a "user location registration request" to the server device 10 periodically or at a predetermined timing.
  • the user location registration request includes the user ID issued to the user and the current location of the terminal 40 .
  • the server device 10 grasps the current location of the pre-registered user based on the received user information registration request.
  • the server device 10 detects the occurrence of groups based on the current location of each user. For example, as shown in FIG. 9, the server device 10 detects group 4 occurring indoors or outdoors.
  • the server device 10 calculates the attribute of the group from the information common to the users forming the generated group. For example, if the concern common to the members of group 4 shown in FIG. 9 is "sweetness". The server device 10 sets the attribute of the group 4 to "sweetness”.
  • the server device 10 dispatches the service vehicle 20 according to the attributes of the group to the group.
  • the service vehicle 20 When the service vehicle 20 arrives at the destination, it transmits a "movement completion notification" to the server device 10.
  • the server device 10 Upon receiving the movement completion notification, the server device 10 notifies the group members of the arrival of the service vehicle 20 . Specifically, the server device 10 transmits a "service vehicle arrival notification" to the terminals 40 used by the members of the group.
  • the terminal 40 notifies the user of the arrival of the service vehicle 20 in response to receiving the service vehicle arrival notification. For example, a user who is indoors goes outdoors to receive a service from the service vehicle 20 or purchase a product in response to the notification.
  • FIG. 10 is a diagram showing an example of the processing configuration (processing modules) of the server device 10 according to the second embodiment.
  • a user registration unit 206 and a user location management unit 207 are added to the configuration of the server device 10 according to the first embodiment.
  • the user registration unit 206 is means for realizing user registration of residents who wish to dispatch the service vehicle 20 .
  • the user registration unit 206 receives a “user registration request” from the terminal 40 . After that, the user registration unit 206 generates a user ID for identifying the user (registrant).
  • the user registration unit 206 associates the user ID, personal information, interest information, etc., and stores them in the user information database (see FIG. 11).
  • the user information database shown in FIG. 11 is an example, and is not meant to limit the information stored in the user information database.
  • the user information database may not store personal information.
  • the user registration unit 206 transmits the generated user ID to the terminal 40.
  • the user location management unit 207 is means for managing the current location of a registered user.
  • the user location management unit 207 receives a “user location registration request” from the terminal 40 of the resident.
  • the user location management unit 207 searches the user information database using the user ID included in the request as a key, and identifies the corresponding user.
  • the user location management unit 207 sets the current location (latitude, longitude) included in the user location registration request in the specified user's current location field.
  • the group detection unit 202 detects groups generated in an area based on the current location of the terminal 40 possessed by the user.
  • the group detection unit 202 accesses the user information database periodically or at a predetermined timing and tries to detect groups. Specifically, the group detection unit 202 determines that a group has occurred when a plurality of users exist in substantially the same place.
  • the group detection unit 202 determines that the plurality of users are substantially in the same place when the difference between the current positions of the plurality of users is equal to or less than a predetermined value.
  • the group detection unit 202 stores the detected group information in the group information database (see FIG. 12).
  • the group information database includes a member ID field that stores the user IDs of the users who make up the group.
  • the group attribute calculation unit 203 calculates group attributes based on personal information or interest information of each member constituting the group.
  • the group attribute calculation unit 203 finds common information from personal information and interest information, and calculates group attributes from the found information. In the above example, since "sweetness" is commonly registered (see the second, third, and fifth lines in FIG. 11), the group attribute calculation unit 203 sets the attribute of the group to "sweetness". set to
  • the group attribute calculation unit 203 determines that a young woman is a member of the group from the user's personal information (for example, date of birth, gender), the attribute of the group is set to "sweet". You may
  • the group attribute calculation unit 203 registers the calculated group attributes in the group information database.
  • the service vehicle control unit 204 Upon receiving the "movement completion notification" from the service vehicle 20, the service vehicle control unit 204 according to the second embodiment notifies the members of the group to which the service vehicle 20 is dispatched of the arrival of the service vehicle 20. More specifically, the service vehicle control unit 204 transmits a "service vehicle arrival notification" to the terminals 40 possessed by members of the group. At that time, the service vehicle control unit 204 may transmit a service vehicle arrival notification including service attributes of the dispatched service vehicle 20 .
  • FIG. 13 is a diagram showing an example of a processing configuration (processing modules) of the terminal 40 according to the second embodiment.
  • terminal 40 includes communication control section 401 , user registration request section 402 , user location notification section 403 , vehicle arrival notification section 404 , and storage section 405 .
  • the communication control unit 401 is means for controlling communication with other devices. For example, the communication control unit 401 receives data (packets) from the server device 10 . Also, the communication control unit 401 transmits data to the server device 10 . The communication control unit 401 transfers data received from other devices to other processing modules. The communication control unit 401 transmits data acquired from other processing modules to other devices. In this manner, other processing modules transmit and receive data to and from other devices via the communication control unit 401 .
  • the user registration requesting unit 402 is means for performing registration for using the dispatch service of the service vehicle 20 .
  • the user registration requesting unit 402 acquires the user's personal information and interest information using arbitrary means.
  • the user registration requesting unit 402 displays a GUI (Graphical User Interface) and an input form for acquiring the above information.
  • the user registration requesting unit 402 displays a GUI as shown in FIG. 14 on the display of the terminal 40.
  • FIG. 14 Graphic User Interface
  • the user registration requesting unit 402 acquires personal information and interest information using a GUI such as that shown in FIG.
  • the user registration requesting unit 402 receives the user ID from the server device 10 in response to the transmission of the user registration request.
  • User registration requesting unit 402 stores the acquired user ID in storage unit 405 .
  • the user location notification unit 403 is means for notifying the server device 10 of the current location of the user (the current location of the terminal 40).
  • the user position notification unit 403 calculates the current position based on the GPS signal, the strength of the radio wave received from the wireless access point, and the like.
  • the user location notification unit 403 transmits to the server device 10 a user location registration request including the user ID and the calculated current location (latitude, longitude).
  • the vehicle arrival notification unit 404 is means for notifying the user of the arrival of the service vehicle 20 .
  • the vehicle arrival notification unit 404 displays, for example, as shown in FIG. As shown in FIG. 15, the vehicle arrival notification unit 404 may display information about the characteristics and attributes of the service vehicle 20 that has arrived together with the fact that the service vehicle 20 has arrived.
  • the vehicle arrival notification unit 404 may notify the user of the arrival of the service vehicle 20 using voice or the like.
  • the storage unit 405 is means for storing information necessary for the operation of the terminal 40 .
  • FIG. 16 is a sequence diagram showing an example of the operation of the service vehicle dispatch system according to the second embodiment. The description of the operation related to user's current location registration is omitted.
  • the server device 10 detects the occurrence of groups based on the user's current location (step S11).
  • the server device 10 calculates group attributes based on pre-registered information common to the members of the group (step S12).
  • the server device 10 determines the service vehicle 20 to be dispatched to the group to which the service vehicle 20 has not yet been dispatched (determination of the dispatched vehicle; step S13).
  • the server device 10 transmits a "movement instruction" to the determined service vehicle 20 (step S14).
  • the service vehicle 20 moves to the designated location, and upon arrival at the designated location, transmits a movement completion notification to the server device 10 (steps S15, S16).
  • the server device 10 updates the service vehicle information database (step S17).
  • the server device 10 also transmits a "service vehicle arrival notification" to the terminals 40 owned by the members of the group (step S18). In this way, when the service vehicle 20 dispatched to the group arrives at the destination, the server device 10 notifies the users constituting the group of the arrival of the service vehicle 20 .
  • the terminal 40 Upon receiving the service vehicle arrival notification, the terminal 40 notifies the group members that the service vehicle 20 has arrived nearby (step S19).
  • the server device 10 detects the occurrence of a group based on the current position of the terminal 40 possessed by the user, and also detects the interests of the user registered in advance. Calculate group attributes based on Since the server device 10 calculates the group attributes based on the interests and the like declared by the user, it is possible to dispatch a more appropriate service vehicle 20 (more welcomed by the members of the group). That is, user satisfaction and convenience are further improved.
  • FIG. 17 is a diagram showing an example of the hardware configuration of the server device 10. As shown in FIG. 17
  • the server device 10 can be configured by an information processing device (so-called computer), and has the configuration illustrated in FIG.
  • the server device 10 includes a processor 311, a memory 312, an input/output interface 313, a communication interface 314, and the like.
  • Components such as the processor 311 are connected by an internal bus or the like and configured to be able to communicate with each other.
  • FIG. 17 is not meant to limit the hardware configuration of the server device 10.
  • the server device 10 may include hardware (not shown) and may not include the input/output interface 313 as necessary. Also, the number of processors 311 and the like included in the server device 10 is not limited to the example shown in FIG.
  • the processor 311 is, for example, a programmable device such as a CPU (Central Processing Unit), MPU (Micro Processing Unit), DSP (Digital Signal Processor). Alternatively, processor 311 may be a device such as FPGA (Field Programmable Gate Array), ASIC (Application Specific Integrated Circuit), or the like. The processor 311 executes various programs including an operating system (OS).
  • OS operating system
  • the memory 312 is RAM (Random Access Memory), ROM (Read Only Memory), HDD (Hard Disk Drive), SSD (Solid State Drive), or the like.
  • the memory 312 stores an OS program, application programs, and various data.
  • the input/output interface 313 is an interface for a display device and an input device (not shown).
  • the display device is, for example, a liquid crystal display.
  • the input device is, for example, a device such as a keyboard or mouse that receives user operations.
  • the communication interface 314 is a circuit, module, etc. that communicates with other devices.
  • the communication interface 314 includes a NIC (Network Interface Card) or the like.
  • the functions of the server device 10 are realized by various processing modules.
  • the processing module is implemented by the processor 311 executing a program stored in the memory 312, for example.
  • the program can be recorded in a computer-readable storage medium.
  • the storage medium can be non-transitory such as semiconductor memory, hard disk, magnetic recording medium, optical recording medium, and the like. That is, the present invention can also be embodied as a computer program product.
  • the program can be downloaded via a network or updated using a storage medium storing the program.
  • the processing module may be realized by a semiconductor chip.
  • the server device 10 is equipped with a computer, and the functions of the server device 10 can be realized by causing the computer to execute a program. Further, the server device 10 executes the control method of the server device 10 by the program.
  • the service vehicle 20 may be an existing self-driving vehicle provided with a CPU, a memory, and the like for executing each processing module described above.
  • the terminal 40 can be a terminal such as a mobile phone, a smart phone, or a tablet.
  • the server device 10 has a group information database and the like has been described.
  • the group information database and the like may be constructed in a database server different from the server device 10 .
  • the service vehicle dispatching system may include various means (group detection unit 202, group attribute calculation unit 203, etc.) described in the above embodiment.
  • the first embodiment and the second embodiment may be combined. Specifically, a group detected by analyzing image data acquired from the camera device 30 and a group detected based on the current position of the terminal 40 may coexist.
  • the server device 10 may set these groups as targets for dispatching the service vehicle 20 .
  • the user ID transmitted from the terminal 40 is used to identify the members of the group.
  • server device 10 may identify members forming a group using biometric authentication.
  • the user registers his/her biometric information (for example, face image) in the server device 10 at the time of user registration.
  • the server device 10 may identify group members by biometric authentication using biometric information included in image data obtained from camera devices 30 installed in various locations in an area and pre-registered biometric information.
  • the server device 10 may calculate the above interests and the like based on user information collected via the terminal 40 .
  • a tablet terminal 40 is installed in each home of a user (resident).
  • a user leads a daily life through the tablet.
  • residents communicate with their families (parents, children, grandchildren) and supporters (civic workers, medical workers) via tablets.
  • residents place orders for goods and services from vendors via tablets.
  • residents collect information through tablets.
  • the tablet's conversation function includes the ability to automatically convert the content of a user's speech into text and send it to SNS (Social Networking Service) or e-mail as text.
  • the tablet records the residents' health information by communicating with the vital device.
  • the tablet transmits conversation records with the user, operations (order history of products, etc., information collection), and health information to the server device 10 .
  • the server device 10 may calculate the residents' interests and the like using these pieces of information. For example, if there are many conversations about cakes and product orders, the server device 10 sets the resident's interest as "sweets.” Note that the server device 10 may input information collected from residents into a learning model prepared in advance and acquire a corresponding interest.
  • group attributes and service attributes may be expressed by combining multiple elements (words).
  • group attributes may be determined according to the type of concert held at the event venue and the performers.
  • the attribute of a group generated at an event venue where an idol group popular among young women is held may be calculated as "concert; young; female.”
  • the server device 10 may dispatch the service vehicle 20 having the same service attribute set to the group.
  • the server device 10 may determine whether to dispatch the service vehicle 20 or the number of service vehicles 20 to be dispatched according to the number of members forming the group. For example, the server device 10 may not dispatch the service vehicle 20 to a group with a small number of members, but may prepare for dispatch to a large-scale group that will occur in the future. Alternatively, when a plurality of groups having the same group attribute are detected at substantially the same timing, the server device 10 determines whether or not to dispatch the service vehicle 20 according to the number of members forming the group. You may That is, the server device 10 may determine the priority of the group regarding the dispatch of the service vehicle 20 according to the number of group members. Alternatively, the server device 10 may dispatch a plurality of service vehicles 20 having the same type of service attribute to a group including a large number of members.
  • a service vehicle dispatch system may include a plurality of service vehicles 20 having the same service attribute.
  • the patrol routes of the service vehicles 20 having the same service attribute may be set so as not to overlap.
  • the server device 10 may select and dispatch the service vehicle 20 close to the destination (position where the group occurs). Thus, when determining the service vehicle 20 to be dispatched, the server device 10 may consider not only the service attributes of the service vehicle 20 but also the location of the service vehicle 20 .
  • the server device 10 may dispatch a plurality of service vehicles 20 with different service attributes to one group. For example, when a plurality of interests or the like are commonly registered among members constituting a group, the service vehicle 20 corresponding to each interest may be dispatched. For example, if the interests common to the members of a group are "sweets" and "movies", the server device 10 assigns service vehicles 20 loaded with cakes and the like and service vehicles 20 loaded with movie-related products to the group. can be dispatched.
  • one service vehicle 20 has one service attribute.
  • the service vehicle 20 may have multiple service attributes.
  • the server device 10 may select service vehicles 20 to be dispatched by prioritizing each service attribute, or level the selected service attributes. good too. In other words, if a specific service attribute is selected among a plurality of service attributes, there will be inconvenience such as a bias in the products that the service vehicle 20 can provide.
  • the server device 10 may store and manage the travel time and travel distance of the service vehicle 20 .
  • the server device 10 may select the service vehicle 20 to be dispatched according to the travel time and travel distance of the service vehicle 20 .
  • wear (degradation) of service vehicles 20 can be averaged.
  • the server device 10 may notify the group member of the dispatch destination to that effect. More specifically, the server device 10 may notify the terminal 40 of the fact that the service vehicle 20 has been dispatched before or after the timing of transmitting the movement instruction to the service vehicle 20 . At that time, the server device 10 may predict the arrival time of the service vehicle 20 based on the location where the groups are generated and the current location of the service vehicle 20, and notify the terminal 40 of the arrival time.
  • the server device 10 may notify the terminal 40 of information (service attribute, current position, estimated time of arrival, etc.) regarding the service vehicle 20 to be dispatched.
  • the terminal 40 may use the notified information to display a map including the position of the group (the current position of its own device), the current position of the service vehicle 20, the attributes of the service vehicle 20, the estimated arrival time, etc. (Fig. 18).
  • the server device 10 may use a majority vote regarding the interests of the group members when calculating the group attributes. For example, regarding a group of five members, if the number of members assigned to "sweetness” is "3" and the number of members assigned to “movie” is “2", the server device 10 "Sweetness" may be selected as a group attribute.
  • the server device 10 transmits the "service vehicle arrival notification" to each terminal 40 of the group members.
  • the server device 10 may select a representative from the members of the group and transmit the service vehicle arrival notice to the terminal 40 of the representative.
  • the server device 10 may use personal information of each user when selecting a representative. For example, the server device 10 may select the user whose address is closest to the place where the group occurs as the representative, or may select the elder as the representative.
  • the server device 10 stores the user's biometric information (for example, a face image and a feature amount generated from the face image).
  • the terminal 40 transmits a user location registration request including the user's biometric information to the server device 10 .
  • the server device 10 may identify a user by one-to-N (N is a positive integer) collation using biometric information stored in advance and acquired biometric information.
  • Products purchased from the service vehicle 20 may be delivered to the purchaser's home.
  • the terminal 40 transmits a “delivery slip print request” including the user ID to the server device 10 .
  • the server device 10 identifies the purchaser from the user ID and transmits a slip print instruction including the purchaser's name, address, contact information, etc. to the service vehicle 20 .
  • Service vehicle 20 prints the slip.
  • the purchaser attaches the delivery slip to the product.
  • the service vehicle 20 stops at the pickup point. At the collection point, the product with the delivery slip attached is collected.
  • the user who has been notified of the arrival of the service vehicle 20 may notify the server device 10 whether or not to use the service vehicle 20 .
  • the terminal 40 that has received the service vehicle arrival notification acquires the user's intention (intention regarding whether or not to use the service vehicle 20) using a GUI as shown in FIG.
  • the terminal 40 notifies the server device 10 to that effect.
  • the server device 10 that has received the notification transmits a “patrol instruction” to the service vehicle 20 .
  • the server device 10 causes the service vehicle 20 that has arrived at the destination to patrol the predetermined area. You can direct.
  • the server device 10 may notify the user of information (for example, vehicle ID, current position, service attributes) regarding the service vehicle 20 that is patrolling the area.
  • the user may operate the terminal 40 to check the information of the service vehicles 20 running nearby and call the service vehicle 20 that the user desires to use.
  • the terminal 40 transmits a “service vehicle call request” including the user ID and the vehicle ID to the server device 10 .
  • the server device 10 identifies the user from the user ID, and dispatches the designated service vehicle 20 to the current position of the identified user.
  • the terminal 40 may display a map including the current positions of the service vehicles 20 that are patrolling. At this time, the terminal 40 may display a GUI that allows the service vehicle 20 to be called while displaying the features (service attributes) of the service vehicle 20 displayed on the map. For example, as shown in FIG. 20, the terminal 40 displays the attributes of the service vehicle 20 and a button for calling the service vehicle 20 on the map.
  • the terminal 40 transmits the vehicle ID of the service vehicle 20 selected by the user to the server device 10 .
  • the server device 10 dispatches the service vehicle 20 selected by the user to the user.
  • the terminal 40 may select the service vehicle 20 to be displayed on the map using the attribute of the user or group and the service attribute of the service vehicle 20.
  • a terminal 40 used by a user who likes sweets or a group member may display a map of service vehicles 20 whose service attribute is set to "sweet". That is, the terminal 40 may have a filtering function regarding the service vehicle 20 .
  • the server device 10 may notify the terminal 40 of only the information (current position, etc.) of the service vehicle 20 having service attributes matching the interest information of the user who called the service vehicle 20 . That is, the server device 10 may have the filtering function.
  • the server device 10 may calculate the attribute of the user who called the service vehicle 20 or the group including the user, and notify the service vehicle 20 of the calculated attribute.
  • the service vehicle 20 may take action such as adding cargo based on the notified attributes. That is, the service vehicle 20 may head to the user or group in a state in which it is possible to provide services or products that are likely to be used by the user or the group based on the notified attributes.
  • the server device 10 may determine the number and types of service vehicles 20 that patrol the area based on predetermined conditions. For example, the server device 10 may determine the number and type of service vehicles 20 that patrol the area based on the schedule of the event site. For example, when a large-scale event is held, the server device 10 may take measures such as increasing the number of patrolling service vehicles 20 . Alternatively, the dispatch record and sales record of each service vehicle 20 may be managed, and the server apparatus 10 may determine the number and type of service vehicles 20 that patrol the area based on the dispatch record and sales record. More specifically, the server device 10 may increase the number of popular service vehicles 20 to tour the area. Alternatively, the server device 10 may manage the dispatch results and sales results for each day of the week and time period, and determine the number and type of service vehicles 20 suitable for the day of the week and time period.
  • the user may register in the server device 10 a "wish list" in which products that the user wishes to purchase are listed.
  • the server device 10 may dispatch the service vehicle 20 corresponding to the product described in the wish list to the user. That is, a local resident (consumer) can request purchase of a specific product using a "wish list” while staying at home.
  • the service vehicle 20 moves to the vicinity of the home of the resident who made the above request and stops.
  • residents can purchase products other than specific products (products described in the wish list) from the service vehicle 20 .
  • residents can live a more comfortable and convenient life by grasping the needs of all family members living at home and registering product lineups other than specific products as a wish list.
  • the server device 10 notifies the operator of the service vehicle 20 of the wish list, so that the operator can grasp the products that meet the needs of the families whose purchase rate is assumed to be high. It can be used as a material for judgment.
  • the server device 10 may share the attribute of the generated group with the operator who operates the service vehicle 20. For example, the server device 10 notifies the business operator of the group attribute generated from the schedule of the event site. Businesses that receive the notification can grasp the crowd needs of event participants by group attributes. Alternatively, the server device 10 may identify a lineup of services and products that are likely to be purchased by the crowd based on the generated group attributes, and recommend the identified products and the like to the business operator. The business operator can take measures such as loading a large number of recommended products into the service vehicle 20. - ⁇ That is, the product lineup of the service vehicle 20 by automatic driving is recommended to the business operator by grasping the needs of the crowd of participants in the event and meeting the needs of the crowd, which is assumed to have a high purchase rate. , is utilized as a judgment material at the time of product loading of the business operator.
  • the service vehicle 20 may have the functions of diagnosing infrastructure deterioration, searching for lost children/wanderers, and monitoring suspicious persons in addition to or instead of the functions of providing services and products.
  • each device server device 10, service vehicle 20 and terminal 40
  • the data transmitted and received between these devices may be encrypted.
  • Personal information and the like are transmitted and received between these devices, and it is desirable to transmit and receive encrypted data in order to properly protect the personal information.
  • each embodiment may be used alone or in combination.
  • additions, deletions, and replacements of other configurations are possible for some of the configurations of the embodiments.
  • the industrial applicability of the present invention is clear, and the present invention can be suitably applied to a system for dispatching service vehicles to residents in a predetermined area.
  • [Appendix 1] a detection unit for detecting a group of persons; a calculation unit that calculates attributes of the detected group; a control unit that controls a service vehicle capable of patrolling a predetermined area and providing at least one type of service or product; with The server device, wherein the control unit dispatches the service vehicle corresponding to the calculated attribute of the group to the group for which the attribute is calculated.
  • the server device according to appendix 1 or 2, wherein the detection unit detects groups generated in the predetermined area based on image data obtained from a camera device.
  • the calculation unit calculates the attribute of the group based on at least one of analysis of image data obtained from the camera device, a schedule of the location where the camera device is installed, and characteristics of the location where the camera device is installed.
  • the server device according to appendix 3, which calculates.
  • [Appendix 5] 5 5.
  • the detecting unit according to appendix 3 or 4 wherein the detecting unit calculates the occurrence position of the detected group based on the location where the camera device that acquired the image data used for detecting the group is installed. Server equipment.
  • [Appendix 12] A service vehicle capable of patrolling a predetermined area and providing at least one type of service or product; a server device connected to the service vehicle; including The server device a detection unit for detecting a group of persons; a calculation unit that calculates attributes of the detected group; a control unit that controls the service vehicle and dispatches the service vehicle according to the calculated attribute of the group to the group for which the attribute is calculated; A system comprising: [Appendix 13] in the server device, detect groups of people, calculating attributes of the detected groups; A service vehicle capable of patrolling a predetermined area and providing at least one type of service or product is controlled, and the service vehicle corresponding to the calculated attribute of the group is dispatched to the group for which the attribute is calculated.

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Abstract

L'invention concerne un dispositif serveur (100) qui améliore le niveau de satisfaction des membres constituant un groupe. Le dispositif serveur (100) comprend une unité de détection (101), une unité de calcul (102) et une unité de commande (103). L'unité de détection (101) détecte un groupe comprenant une pluralité de personnes. L'unité de calcul (102) calcule un attribut du groupe détecté. L'unité de commande (103) commande un véhicule de service qui se déplace dans une zone prescrite et qui est apte à fournir au moins un service ou un produit. L'unité de commande (103) envoie, au groupe ayant l'attribut calculé, un véhicule de service qui correspond à l'attribut calculé du groupe.
PCT/JP2021/002519 2021-01-26 2021-01-26 Dispositif serveur, système, procédé de commande de dispositif serveur et support de stockage WO2022162713A1 (fr)

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Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2016062415A (ja) * 2014-09-19 2016-04-25 ヤフー株式会社 情報処理装置、情報処理方法及びプログラム
JP2019121109A (ja) * 2017-12-28 2019-07-22 トヨタ自動車株式会社 車両運行管理システム
JP2019139652A (ja) * 2018-02-14 2019-08-22 トヨタ自動車株式会社 移動店舗車の配置決定装置、配置決定方法及びプログラム
JP2020042491A (ja) * 2018-09-10 2020-03-19 オムロン株式会社 適合度判定装置および適合度判定方法
JP2020119245A (ja) * 2019-01-23 2020-08-06 トヨタ自動車株式会社 情報処理装置、車両管理システム、および情報処理方法

Patent Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2016062415A (ja) * 2014-09-19 2016-04-25 ヤフー株式会社 情報処理装置、情報処理方法及びプログラム
JP2019121109A (ja) * 2017-12-28 2019-07-22 トヨタ自動車株式会社 車両運行管理システム
JP2019139652A (ja) * 2018-02-14 2019-08-22 トヨタ自動車株式会社 移動店舗車の配置決定装置、配置決定方法及びプログラム
JP2020042491A (ja) * 2018-09-10 2020-03-19 オムロン株式会社 適合度判定装置および適合度判定方法
JP2020119245A (ja) * 2019-01-23 2020-08-06 トヨタ自動車株式会社 情報処理装置、車両管理システム、および情報処理方法

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