WO2022085214A1 - Meeting support apparatus, meeting support system, and meeting support method - Google Patents

Meeting support apparatus, meeting support system, and meeting support method Download PDF

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Publication number
WO2022085214A1
WO2022085214A1 PCT/JP2021/005467 JP2021005467W WO2022085214A1 WO 2022085214 A1 WO2022085214 A1 WO 2022085214A1 JP 2021005467 W JP2021005467 W JP 2021005467W WO 2022085214 A1 WO2022085214 A1 WO 2022085214A1
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conference
information
control
unit
control information
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PCT/JP2021/005467
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French (fr)
Japanese (ja)
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卓哉 信田
浩 松田
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パナソニックIpマネジメント株式会社
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Priority to JP2022556378A priority Critical patent/JPWO2022085214A1/ja
Publication of WO2022085214A1 publication Critical patent/WO2022085214A1/en

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management

Definitions

  • the present invention relates to a conference support device, a conference support system, and a conference support method.
  • Patent Document 1 discloses a method for controlling an electronic device for adjusting the environment of the conference room according to the environment around the electronic device installed in the conference room or the like.
  • the color tone of the lighting of the conference room and the reproduction content of the audiovisual content are controlled according to the situation of the conference, and the space value of the conference room is enhanced.
  • a meeting is made up of participants gathering together, and the psychological state of the participants who participated in the meeting affects the progress and excitement of the meeting at least. That is, regarding the adjustment of the environment of the conference room, it is preferable that the psychological state (subjectivity) of the participants of the conference is reflected from the viewpoint of the appropriate progress of the conference.
  • the psychological state of the participant is not reflected in the electronic device that controls the space such as the conference room.
  • the control simply performed according to the situation of the conference may actually be a control contrary to the intention of the participants, and the environment of the space such as the conference room where the conference is held cannot be appropriately controlled. In some cases.
  • An object of the present invention is to provide a conference support device capable of appropriately controlling the environment of the space where the conference is held.
  • the conference support device includes a conference information acquisition unit that acquires conference information regarding the conference to be held, and environmental control that controls the environment of the space where the conference is held.
  • a storage unit that stores the correspondence information indicating the correspondence between the control information of the device and the conference information, and a control information acquisition unit that acquires the control information corresponding to the conference information from the correspondence information stored in the storage unit.
  • the device control unit that controls the environmental control device based on the control information
  • the display control unit that displays the questionnaire that can estimate the psychological state of the participants of the conference on the user terminal, and the user terminal.
  • the questionnaire result acquisition unit that acquires the incoming questionnaire results, the aggregation unit that aggregates the questionnaire results and generates the aggregation result, the determination unit that determines the value of the aggregation result based on a predetermined threshold, and the determination unit. It is provided with a control information adjusting unit that updates the control information included in the correspondence information according to the determined determination result.
  • the conference support device includes a conference information acquisition unit that acquires conference information regarding a conference to be held, control information of an environment control device that controls the environment of the space where the conference is held, and conference information.
  • An environment based on the control information the storage unit that stores the correspondence information indicating the correspondence relationship with, and the control information acquisition unit that acquires the control information corresponding to the conference information from the correspondence information stored in the storage unit.
  • a device control unit that controls the control device, a display control unit that displays a questionnaire that can estimate the psychological state of the participants in the conference on the user terminal, and a questionnaire that acquires the questionnaire results sent from the user terminal.
  • a learning unit is provided, and the learning unit reflects the result of learning the correspondence between the conference information and the control information in the correspondence information.
  • the conference support system is a conference support system including an environment control device for controlling the environment of the space where the conference is held, a user terminal, and a conference support device for controlling the environment control device.
  • the conference support device supports conference information, a conference information acquisition unit that acquires conference information related to the conference, a storage unit that stores correspondence information that indicates the correspondence between the control information of the environmental control device and the conference information, and the conference information.
  • the control information acquisition unit that acquires the control information to be performed from the correspondence information stored in the storage unit, the device control unit that controls the environmental control device based on the control information, and the psychological state of the participants of the conference are estimated.
  • a display control unit that displays possible questionnaires on the user terminal, a questionnaire result acquisition unit that acquires the questionnaire results sent from the user terminal, an aggregation unit that aggregates the questionnaire results and generates an aggregation result. It includes a determination unit that determines the value of the aggregation result based on a predetermined threshold, and a control information adjustment unit that updates the control information included in the correspondence information according to the determination result determined by the determination unit.
  • the conference support method is a conference support method executed by a computer, and is an environmental control device that acquires conference information about the conference to be held and controls the environment of the space where the conference is held.
  • the control information corresponding to the conference information is acquired from the storage unit that stores the correspondence information indicating the correspondence between the control information and the conference information, and the environmental control device is controlled based on the control information to participate in the conference.
  • a questionnaire that can estimate a person's psychological state is displayed on the user terminal, the questionnaire result sent from the user terminal is acquired, the questionnaire result is aggregated, the aggregated result is generated, and the value of the aggregated result is calculated. ,
  • the determination is made based on a predetermined threshold, and the control information included in the correspondence information is updated according to the determination result.
  • the conference support program acquires conference information regarding the conference to be held, and obtains the correspondence between the control information of the environmental control device that controls the environment of the space where the conference is held and the conference information.
  • a questionnaire that can acquire the control information corresponding to the conference information from the storage unit that stores the correspondence information shown, control the environmental control device based on the control information, and estimate the psychological state of the participants in the conference. Is displayed on the user terminal, the questionnaire result sent from the user terminal is acquired, the questionnaire result is aggregated, the aggregated result is generated, the value of the aggregated result is determined based on a predetermined threshold value, and the determination is made.
  • the computer is made to execute the process of updating the control information included in the correspondence information according to the result.
  • FIG. 1 is a diagram showing an example of a conference support system according to the first embodiment.
  • FIG. 2 is a functional block diagram for explaining the function of the conference support device 100 according to the first embodiment.
  • FIG. 3 is a diagram showing an example of a screen display for inputting conference information displayed on the user terminal according to the first embodiment.
  • FIG. 4 is a diagram showing an example of conference information according to the first embodiment.
  • FIG. 5 is a diagram showing an example of correspondence-related information according to the first embodiment.
  • FIG. 6 is a diagram showing an example of control information according to the first embodiment.
  • FIG. 7 is a diagram showing an example of a screen display of a questionnaire displayed on a user terminal according to the first embodiment.
  • FIG. 1 is a diagram showing an example of a conference support system according to the first embodiment.
  • FIG. 2 is a functional block diagram for explaining the function of the conference support device 100 according to the first embodiment.
  • FIG. 3 is a diagram showing an example of a screen display for inputting conference information displayed
  • FIG. 8 is a diagram for explaining the psychological state of the participants of the conference with respect to the questionnaire result.
  • FIG. 9 is a diagram showing an example of the aggregated results for the questionnaire results.
  • FIG. 10 is a diagram showing an example of a threshold value for a questionnaire result.
  • FIG. 11 is a diagram for explaining the updated contents of the control information updated in the control information adjusting unit.
  • FIG. 12 is a flowchart for explaining the processing of the conference support device according to the first embodiment.
  • FIG. 13 is a functional block diagram for explaining the function of the conference support device 105 according to the second embodiment.
  • the conference support system 1 is a system that appropriately controls the environmental control device that controls the environment of the space where the conference is held and supports the appropriate implementation of the conference.
  • the conference support system 1 will be described with reference to some specific embodiments.
  • FIG. 1 is a configuration diagram showing an outline of the conference support system 1.
  • the conference support system 1 includes a server 10, a user terminal 30, a network 40, and an environmental control device 200.
  • the server 10 includes the conference support device 100.
  • the conference support device 100 includes a control unit 110, a storage unit 120, an input / output IF 130, and a network IF 140.
  • the configuration example of the conference support device 100 shown in FIG. 1 is merely an example, and the present embodiment is not limited to this.
  • the server 10 can be replaced with one or a plurality of computers capable of performing each function performed by the control unit 110.
  • the server 10 exchanges data with each other between the user terminal 30 and the environment control device 200 via the network 40. Details of the control unit 110 and the storage unit 120 will be described later.
  • the input / output IF 130 is, for example, a component (interface, interface) for a user to exchange data with the server 10, and is configured to include, for example, an input unit and an output unit.
  • the input unit has an interface function for inputting various information by the user, and the information is input from the outside of the server 10.
  • Information is input to the input unit by the user through, for example, a keyboard, a mouse, a touch panel, a trackball, a voice recognition device, and the like connected to the server 10. Further, the input unit can input information as a data input terminal for inputting data from an external storage device (not shown) or the like.
  • the output unit displays various information on a display device (not shown) connected to the server 10.
  • the display device is, for example, a display device, a projector device, or the like. It is also possible to display various information using the user terminal 30 as a display device, and in that case, various information is sent to the user terminal 30 via the network IF 140.
  • the network IF 140 is an interface for communicating with the environment control device 200 and the user terminal 30 and the server 10 via a wired and / or wireless network.
  • the user terminal 30 is composed of, for example, a personal computer, and is usually operated by a conference room manager, a conference participant, or the like.
  • the user terminal 30 may be configured by a mobile device such as a tablet or a smartphone. Further, the user terminal 30 can communicate with the server 10 via the network 40.
  • FIG. 1 is a diagram showing an outline of the conference support system 1, the user terminal 30 is described in a place different from the conference room 20, but the installation location of the user terminal 30 is not limited. ..
  • the user terminal 30 may be a terminal that is placed in the hands of the participants in the conference room 20 and operated by the participants.
  • the user terminal 30 may be, for example, a terminal of a participant's office, a terminal of a system management room that manages a conference room, or the like. That is, the user terminal 30 can be installed inside or outside the conference room 20.
  • the network 40 is a communication network in which the server 10, the environment control device 200, and the user terminal 30 can communicate with each other, and is composed of, for example, a carrier network which is a mobile phone network or the Internet.
  • the environment control device 200 is, for example, a device provided in a room or space where a conference is held (hereinafter referred to as a conference room 20) and controls the environment in the space of the conference room 20.
  • the environmental control device 200 includes at least one of a lighting device, an air conditioner, a scent generator, an acoustic device, and a ventilation device, or a combination thereof.
  • the environmental control device 200 is provided on the ceiling of the conference room 20, but the installation position of the environmental control device 200 is not limited to the ceiling of the conference room 20.
  • it may be installed so as to be incorporated in the wall or floor of the conference room 20.
  • the environmental control device 200 can be installed as a device so as to be placed inside the conference room 20.
  • FIG. 2 is a functional block diagram for explaining the functions of the conference support device 100.
  • the control unit 110 includes a conference information acquisition unit 111, a control information acquisition unit 112, an equipment control unit 113, a display control unit 114, a questionnaire result acquisition unit 115, and an aggregation unit 116.
  • a determination unit 117 and a control information adjustment unit 118 are provided as functions.
  • the control unit 110 operates, for example, an operation system to control the entire server 10. Further, the control unit 110 operates based on a program (not shown) stored in the storage unit 120, and executes each of the above-mentioned functions.
  • the program is not limited to the form stored in the storage unit 120, and may be stored in a ROM or the like (not shown) in the conference support device 100, for example.
  • the storage unit 120 includes a conference information DB 121, a correspondence information DB 122, a device control DB 123, and an aggregation result DB 124.
  • the conference information DB 121 stores the conference information as data.
  • the correspondence information DB 122 stores the correspondence information as data.
  • the device control DB 123 includes control information of the environment control device 200 as data.
  • the aggregation result DB 124 stores the aggregation result of the questionnaire results sent from the user terminal 30 as data. Meeting information, correspondence information, control information, and aggregation results will be described later.
  • the number of storage units 120 for storing each of these data may be one or a plurality.
  • one storage unit 120 may be configured to store by dividing the area.
  • the data may be distributed and stored in a plurality of storage devices installed at physically separated locations.
  • the conference information acquisition unit 111 acquires conference information such as the type of conference to be held and stores it in the conference information DB 121. Before the conference is held, the screen shown in FIG. 3 is displayed on the user terminal 30, and the conference organizer or the conference participants (hereinafter referred to as users) relate to the conference through the screen displayed on the user terminal 30. Enter information such as type. For example, information about a meeting is the location, type, and time of the meeting. The conference information acquisition unit 111 acquires the conference information input by the user terminal 30 via the network 40.
  • the place where the meeting is held is displayed on the screen as shown in FIG. 3A, and the user specifies the place where the meeting is held by designating the place displayed on the screen.
  • the place where the conference is held includes a conference room configured as a room, an open space, and the like.
  • the 1602 conference room corresponds to the conference room
  • the meeting corners A to C correspond to the open space.
  • the type of meeting can be selected for "formal”, “standard”, and “casual”, for example, as shown in FIG. 3 (b).
  • the "standard” is a general meeting and includes an in-house meeting or the like.
  • "Formal” is a slightly more prestigious meeting than “Standard”, such as meetings with external customers.
  • "Casual” is a casual meeting, and includes, for example, an in-house social gathering.
  • the type of meeting is not limited to these, and an ice break held for the purpose of softening the atmosphere of the place before the actual meeting is set as the type of meeting, for example, "break". There may be various types of meetings.
  • the meeting time is a rough time for the meeting to be held, and is input in units of 15 minutes, for example.
  • the start time of the conference is set by the user pressing the "start" button shown in FIG. 3 (c).
  • the end time of the conference is set to the time obtained by adding the holding time of the conference to the start time of the conference.
  • the setting of the start time and the end time of the conference is not limited to the above-mentioned setting means. It may be configured to set the end time.
  • the conference information acquired by the conference information acquisition unit 111 is stored in the conference information DB 121 for each conference as shown in FIG.
  • the conference information DB 121 for each conference as shown in FIG.
  • a "casual" type of meeting will be held at Meeting Corner A between 16:00 and 18:00.
  • the correspondence information DB 122 stores the correspondence information indicating the correspondence between the conference information and the control information of the environment control device 200 for controlling the environment of the space where the conference is held.
  • FIG. 5 shows an example of correspondence information.
  • FIG. 5 shows the venue, type, and time zone of the conference as the conference information, and the control information of the environmental control device 200 corresponding to the conference information is shown.
  • the time zone indicates a rough time zone for the start time of the meeting, and is from 6:00 to 12:00, from 12:00 to 15:00, and from 15:00 in the morning, 1 pm, 2 pm, and night, respectively.
  • the time zone from 18:00 and from 18:00 to 24:00 is shown.
  • the lighting is controlled by the lighting device, and in the present embodiment, it is set by the color temperature.
  • the color temperature is a measure for expressing the color of light emitted by a light source such as sunlight, natural light, or artificial lighting, and the unit is Kelvin (K).
  • K Kelvin
  • the color of the light bulb is represented by 3000K, and the color is warm (yellow or orange).
  • the types of light bulb-colored light include sunrise, sunset, incandescent light bulbs, candles, and the like.
  • the neutral white color is represented by 5000K, and the type of light corresponds to sunlight.
  • the airflow is an airflow generated by an air conditioner or the like.
  • the type of airflow such as a breeze, a steady wind, or a fluctuation can be selected.
  • the scent is, for example, the scent of air generated by an air conditioner or the like like an air flow, and in the present embodiment, it is assumed that the type of scent such as mint type or citrus type can be selected.
  • the device that generates the scent may be provided with a dedicated scent generator, or may be provided in the air conditioner that generates the air flow as described above.
  • Sound is generated by an audio device.
  • the type of the conference when the type of the conference is "formal”, there is no sound. If the type of conference is "Standard", "Natural environment sound” is played as the sound.
  • the "natural environment sound” is a sound heard in a natural environment such as a forest, for example, a sound such as a bird chirping or a river babbling sound that does not interfere with a meeting. Is. Further, in a conference where the type of conference is “casual”, it can be expected to produce a more casual feeling by playing light music such as jazz (JAZZ).
  • Ventilation is performed by a ventilation device, and in this embodiment, it is shown by three levels of strength: large, medium, and small.
  • the intensity of ventilation increases from morning to night. This is because it is expected that the carbon dioxide concentration in the conference room 20 will increase due to the holding of the conference or the like, so that the strength of ventilation is increased with the passage of time.
  • Ventilation can also be provided for a period of time in the middle of each meeting. For example, it is possible to ventilate for a predetermined time from the time when half of the meeting time has passed. In this embodiment, ventilation is set for 15 minutes from the time when half of the meeting time has elapsed.
  • the correspondence information shows the correspondence between the place where the conference of the conference information is held and the control information of the controllable environmental control device 200.
  • the control information of the controllable environmental control device 200 For example, in the 1602 conference room, it is possible to control all the environmental control devices 200 for lighting, airflow, fragrance, sound, and ventilation, but in the meeting corner C, it is shown that only lighting can be controlled. ..
  • the control information acquisition unit 112 acquires the control information of the environment control device 200 from the correspondence information DB 122 based on the conference information acquired by the conference information acquisition unit 111, and stores it in the device control DB 123.
  • An example of control information is shown in FIG.
  • the example of the control information shown in FIG. 6 is the control information of each environmental control device 200 for the conference held between 15:00 and 16:00 in the 1602 conference room.
  • the illumination is set at a color temperature of 4000K.
  • the airflow is a steady wind, and the scent is mint.
  • the sound of "natural environment sound" is played. Ventilation has been shown to provide moderate ventilation for 15 minutes from 15:30 to 15:45.
  • the device control unit 113 controls the environment control device 200 based on the control information for controlling the environment control device 200 stored in the device control DB 123. Specifically, the device control unit 113 sends a control instruction to the environment control device 200 via the network IF 140 based on the control information. Each environmental control device 200 operates the environmental control device 200 according to the control instruction sent from the device control unit 113.
  • the device control unit 113 receives the control information of the environment control device 200 directly controlled by the user of the conference room 20 via the network 40, and reflects the received control information in the control information of the device control DB 123. For example, in the conference shown by the control information of FIG. 6, when the user changes the lighting to 5000K, the device control unit 113 receives the changed control information and changes the lighting of the control information shown in FIG. 6 to 5000K. ..
  • the display control unit 114 sends a questionnaire about the conference to the user terminal 30 and causes the user terminal 30 to display the questionnaire. For example, the display control unit 114 causes the user terminal 30 to display the questionnaire at the end time of the conference. Alternatively, even before the end time of the conference, when the information to the effect that the conference is terminated is transmitted to the display control unit 114 by pressing the forced end button in FIG. 3C, the display control unit 114 informs the user terminal 30. Display the questionnaire.
  • the questionnaire to be displayed on the user terminal 30 is shown, for example, in the display form as shown in FIG. 7A.
  • the environment of the meeting and whether or not the participants were able to concentrate on the meeting were given to the user. It becomes a display form to ask a question.
  • the user selects whether or not the meeting environment was comfortable and whether or not the meeting could be concentrated.
  • the conference support device 100 can acquire data indicating the satisfaction level of the conference. That is, it is possible to infer the psychological state of the participants in the conference based on the satisfaction of the participants in the conference.
  • the estimation of the psychological state of the participants of the conference is not limited to the question regarding the satisfaction level.
  • FIGS. 7 (b) and 7 (c) described later it is possible to estimate the psychological state of the participants in more detail.
  • the conference support device 100 estimates the psychological state of the participants based on the data indicating the satisfaction level of the conference, and based on the estimated result, the control information adjusting unit 118 described later controls the environmental control device 200. It is possible to adjust the difference in information.
  • FIG. 7B shows an example of a questionnaire in a matrix format.
  • arousal and sedation are plotted on the vertical axis
  • comfort and discomfort are plotted on the horizontal axis.
  • the user selects an area corresponding to the psychological state (feeling) after the meeting on the screen shown in FIG. 7 (b).
  • the conference support device 100 can infer the subjective psychological state (feeling) of the participants (users) toward the conference.
  • the questionnaire may be in the form of asking the user in a word format.
  • the psychological state (feeling) of the user for the meeting can be estimated as in the case of the questionnaire shown in FIG. 7 (b).
  • the example of the questionnaire shown in FIGS. 7 (a) to 7 (c) may be configured to display any one of FIGS. 7 (a) to 7 (c) as a questionnaire.
  • the questionnaire may be conducted by displaying a plurality of display forms of FIGS. 7 (a) to 7 (c) in order. For example, the questionnaire of FIG. 7 (a) may be performed, and then the questionnaire of FIG. 7 (b) may be continuously performed.
  • the questionnaire shown in FIG. 7 (b) will be described.
  • the user's psychological state and emotions can be inferred and assigned according to the location plotted by the user, as shown in FIG.
  • the upper left portion of FIG. 8 indicates that the participant is in a “frustrated” state, and the degree of “irritated” increases as the participant moves toward the upper left.
  • the upper right corner indicates that the user is "concentrated”, and the degree of "concentration” increases as the user advances to the upper right corner.
  • the lower right portion of FIG. 8 indicates that the user is in a “relaxed” state, and the degree of “relaxation” increases as the user advances to the lower right corner.
  • the lower left indicates that the user's emotions are “boring", and as with other psychological states and emotions, the degree of "boring” increases as the user progresses to the lower left.
  • the questionnaire result acquisition unit 115 acquires the information selected by the user for the questionnaire displayed on the user terminal 30 via the network 40, and sends it to the aggregation unit 116.
  • the totaling unit 116 aggregates the questionnaire results acquired by the questionnaire result acquisition unit 115, and stores the aggregated results in the aggregated result DB 124. In addition, in this embodiment, the totaling unit 116 calculates the average value of the questionnaire results of the participants who could be acquired.
  • the average value of the places plotted by the user is calculated as the aggregation result.
  • the tabulation unit 116 answers "yes" on the comfortable-unpleasant axis. In the case of, "4" is assigned to the value, and if the answer is "No", "-4" is assigned to the value. Further, the totaling unit 116 totals by calculating the average value of the participants with respect to the assigned value.
  • Figure 9 (a) shows the information on the aggregated results of the questionnaire.
  • (2, -2) is stored as the questionnaire result.
  • the area 124a shown in FIG. 9B becomes (2, -2) as a result of converting the position of the area into a numerical value.
  • the place shown in the area 124b of FIG. 9B is the average value of the participants by totaling the questionnaire results, and the result is converted into a numerical value ( -1, -1) are stored in the aggregation result.
  • the means for totaling the questionnaire results shows the means for calculating the average value of the participants, but the means for totaling the questionnaire results is not limited to this.
  • the aggregation unit 116 may calculate the standard deviation of the participants for whom the questionnaire results are obtained, and use the calculated results as the aggregation results of the questionnaire.
  • the aggregated result stored in the aggregated result DB 124 may be displayed on the user terminal 30 via the display control unit 114.
  • the conference manager or the like can confirm the aggregation result as shown in FIG. 9A via the user terminal 30, and recognize the tendency of the user's psychological state with respect to the conference information. Is possible.
  • the conference manager or the like can confirm the aggregation result as shown in FIG. 9A via the user terminal 30, and recognize the tendency of the user's psychological state with respect to the conference information.
  • the conference manager or the like can confirm the aggregation result as shown in FIG. 9A via the user terminal 30, and recognize the tendency of the user's psychological state with respect to the conference information.
  • the determination unit 117 determines the aggregated result of the participant's questionnaire for the meeting based on a predetermined threshold value.
  • FIG. 10 shows a predetermined threshold value of the aggregation result according to the type of each conference.
  • the value of the aggregated result is -2 or more and 2 or less on the awakening-sedation axis (vertical axis), and -2 and 2 are threshold values.
  • the range defined by the threshold value on the vertical axis of the "formal" meeting is -2 or more and 2 or less.
  • the range defined by the threshold value on the vertical axis of the "standard” meeting is set. It shall be 0 or more and 4 or less.
  • no threshold value is provided on the arousal-sedation axis (vertical axis).
  • the range defined by the threshold value is 0 or more. It is set to 4 or less.
  • a threshold value that reflects the location and time zone of the conference may be used.
  • a threshold value that reflects the location and time zone of the conference.
  • the control information adjusting unit 118 updates the control information included in the correspondence information stored in the correspondence information DB 122 according to the determination result determined by the determination unit 117. Specifically, when the determination unit 117 determines in the determination unit 117 that the value of the aggregation result is within the range determined by a predetermined threshold value, the control information adjustment unit 118 and the control information stored in the device control DB 123 and the conference. Correspondence relationship information is generated based on the conference information stored in the information DB 121. Further, the control information adjusting unit 118 stores the generated correspondence information in the correspondence information DB 122. Specifically, the correspondence information DB 125 is updated with the parameters of the control information stored in the device control DB 123.
  • the value of the control information does not change, so the correspondence information is updated.
  • the control information is updated.
  • the predetermined threshold value shown in FIG. 10 is an example and does not limit the present embodiment. For example, it is also possible to change the threshold value according to the type of the conference and apply it to the present embodiment according to the intention of the organizer of the conference.
  • the control information adjustment unit 118 corrects the control information according to the content of the aggregation result.
  • the correspondence information DB 122 is updated using the corrected control information. Specifically, for example, as shown in FIG. 11, when the aggregated result of the sedation-awakening axis (vertical axis) is lower than the threshold value, the value is increased in FIG. 11 with respect to the control information of the environmental control device 200.
  • the correction shown in the column from sedation to awakening in the first line shown in is performed. In the example shown in FIG. 11, the correction from sedation to arousal raises the illumination by 1000K.
  • the strength of the airflow is increased by one step.
  • the type (or intensity) of the scent is changed as needed.
  • the intensity of the scent is increased by one step.
  • each is strengthened by one step.
  • the control information is changed in the direction of lowering the set value of each environmental control device 200.
  • the control of the airflow and the scent for moving from awakening to sedation is not limited to the correction for weakening the value by one step each, and if it is possible to control the airflow and the scent to be more comfortable (to relieve tension). If so, the control information in the more comfortable direction is corrected.
  • the airflow and the type of scent are changed. Specifically, a natural air flow is applied, or a mint-based or citrus-based scent is applied.
  • the correction of the control information shown in FIG. 11 is an example and does not limit the present embodiment. For example, as a correction in the direction from discomfort to comfort, FIG. 11 shows an example in which lighting, sound, and air conditioning are not corrected, but sound and air conditioning may be controlled in the direction toward comfort.
  • step S1201 the conference information acquisition unit 111 acquires conference information such as the type of conference to be held and stores it in the conference information DB 121.
  • the conference information the screen shown in FIG. 3 is displayed on the user terminal 30, and the user inputs information such as a type related to the conference through the screen displayed on the user terminal 30.
  • information about a meeting is the location, type, and time of the meeting.
  • step S1202 the control information acquisition unit 112 acquires the control information of the environment control device 200 from the correspondence information DB 122 based on the conference information and stores it in the device control DB 123.
  • the device control unit 113 controls the environment control device 200 based on the control information for controlling the environment control device 200 stored in the device control DB 123. Specifically, the device control unit 113 sends a control instruction to the environment control device 200 via the network IF 140 based on the control information. Each environmental control device 200 operates the environmental control device 200 according to the control instruction sent from the device control unit 113. Further, when the user directly controls the environment control device 200, the control information is sent from the environment control device 200 to the device control unit 113 via the network 40. The device control unit 113 receives the sent control information and stores it in the device control DB 123.
  • step S1204 the display control unit 114 sends a questionnaire about the conference to the user terminal 30 after the conference is completed, and causes the user terminal 30 to display the questionnaire.
  • the display control unit 114 causes the user terminal 30 to display the questionnaire at the end time of the conference.
  • the display control unit 114 tells the user terminal 30. Display the questionnaire.
  • step S1205 the questionnaire result acquisition unit 115 acquires the information selected by the user for the questionnaire displayed on the user terminal 30 via the network 40, and sends it to the aggregation unit 116.
  • step S1206 the totaling unit 116 aggregates the questionnaire results acquired by the questionnaire result acquisition unit 115, and stores the aggregated results in the aggregated result DB 124. In addition, in this embodiment, the totaling unit 116 calculates the average value of the questionnaire results of the participants who could be acquired.
  • step S1207 the determination unit 117 determines the aggregated result of the participant's questionnaire for the conference based on a predetermined threshold value.
  • the predetermined threshold value is, for example, as shown in FIG. 10, a threshold value corresponding to the aggregation result according to the type of each conference. If the determination unit 117 determines in step S1207 that the aggregation result is within the range defined by the threshold value (step S1207: YES), the determination unit 117 proceeds to step S1208. On the other hand, in step S1207, when the determination unit 117 determines that the aggregation result is out of the range defined by the threshold value (step S1207: NO), the process proceeds to step S1209.
  • step S1208 the control information adjusting unit 118 updates the correspondence information between the conference information and the control information stored in the correspondence information DB 122 based on the control information stored in the device control DB 123. For example, when the control information of the environment control device 200 is changed in the middle of the meeting, the correspondence information is updated by the changed control information of the environment control device 200.
  • step S1209 the control information adjusting unit 118 corrects the control information stored in the device control DB 123 according to the content of the aggregation result. Specifically, as shown in FIG. 11, for example, the control information adjusting unit 118 corrects the control information according to the adjustment content of the environmental control device 200 corresponding to the correction direction in each axis.
  • step S1210 the control information adjusting unit 118 updates the control information about the correspondence information between the conference information and the control information stored in the correspondence information DB 122 based on the control information corrected in step S1209.
  • the conference support system 1 aggregates the results of the questionnaire that can estimate the psychological state of the participants of the conference, determines the psychological state of the user, and uses this determination result as the result. Based on this, the control information of the environmental control device 200 in the conference room is updated. Thereby, the conference support device 100 can reflect the psychological state of the user in the control of the environment control device 200 that controls the environment of the space where the conference is held. Therefore, by controlling the environment control device 200 using the control information that reflects the psychological state of the participants (users) of the conference, it is possible to control the environment of the space such as the conference room, which is suitable for the user's intention. Will be.
  • the conference support system 1 can include at least one of a lighting device, an air conditioner, a scent generator, an acoustic device, or a ventilation device as the environmental control device 200. This makes it possible to more flexibly adjust the space environment in the conference room 20.
  • the conference support system 1 can adjust the spatial environment according to the type of conference and the location of the conference.
  • the conference support device 100 can determine the value of the aggregated result of the questionnaire in the determination unit 117 based on the threshold value corresponding to the conference information. This makes it possible to determine a detailed threshold value corresponding to the conference information such as the type of conference, and it is possible to more appropriately set the control information of the environmental control device 200 that reflects the psychological state of the user.
  • the determination unit 117 makes a determination based on a predetermined threshold value according to the questionnaire result, and the control information adjustment unit 118 updates the control information of the environmental control device 200.
  • the control information of the environmental control device 200 and the questionnaire result are learned and the learned result is used as the correspondence information DB 125. A configuration different from the embodiment will be described.
  • FIG. 13 is a functional block diagram for explaining the function of the conference support device 105 according to the second embodiment.
  • the second embodiment is provided with a learning unit 150 including a machine learning unit 151 instead of the determination unit 117 and the control information adjusting unit 118 provided in the control unit 110 of the conference support device 100 according to the first embodiment.
  • the embodiment is different from the first embodiment.
  • the machine learning unit 151 inputs the conference information, control information, and the aggregated result of the questionnaire as a set into the machine learning unit 151 as learning data and teacher data. Then, the machine learning unit 151 generates the correspondence information DB 125 as a learned model by learning the relationship between the conference information, the control information, and the aggregation result. Specifically, for the conference information and the control information corresponding to the conference information, the aggregated result of the questionnaire showing the psychological state of the user is used as the input data of the machine learning unit 151 as the supervised data. That is, in the correspondence between the conference information and the control information, the user's psychological state is learned to be better. It should be noted that a good user's psychological state means, for example, a state in which the degree of "comfort" is higher in the figure shown in FIG.
  • a neural network model is used for the machine learning unit 151.
  • a model such as a DNN (deep neural network), a convolutional neural network (CNN), or a recurrent neural network (RNN, LSTM) can be applied.
  • the type of neural network model is not limited to this embodiment.
  • the learning unit 150 shows a configuration example provided as a component different from the control unit 110, but the second embodiment is not limited to this configuration.
  • the learning unit 150 may be included in the control unit 110.
  • the learning unit 150 is not limited to the configuration provided in the conference support device 105.
  • the conference information, the control information, and the aggregation result are read from the storage unit 120, respectively, these are used as a learning set, and these learning sets are trained by a system other than the server 10, and the correspondence information DB 125 is used as a learned model. It may be a configuration to be generated.
  • the correspondence information DB 125 is taken into the storage unit 120 of the conference support device 105 from the outside of the server 10 via the input / output IF 130 or the network IF 140.
  • the correspondence relationship reflecting the psychological state of the participant (user) is reflected by using the correspondence relationship information DB 125 which is a learned model actually trained.
  • Information DB 125 can be obtained.
  • the conference support system 1 has shown an example of displaying a questionnaire on the user terminal 30 at the end of the conference, but the questionnaire may be displayed in the middle of the conference.
  • a questionnaire may be conducted during the break time of the meeting, and the control information of the environmental control device 200 may be changed according to the result of the questionnaire.
  • the control information adjusting unit 118 updates the control information of the correspondence information DB 122.
  • the control information acquisition unit 112 acquires the changed control information and stores it in the device control DB 123.
  • the device control unit 113 may be configured to control the environment control device 200 based on the changed control information.
  • the control information adjusting unit 118 may directly update the device control DB 123, and the device control unit 113 may control the environment control device 200 based on the changed control information.
  • the conference support system 1 shows a configuration example as so-called cloud computing in which the conference support device 100 controls the environment control device 200 based on the conference information input in the user terminal 30.
  • the configuration of the conference support system 1 is not limited to this.
  • the conference support device 100 and the user terminal 30 may be provided for each conference room 20, and the environment control device 200 may be configured for each conference room 20, so-called edge computing.
  • the network 40 may also be configured to be wired or wireless for short-range communication.
  • a computer program for causing a computer to execute the above-mentioned method and a computer-readable recording medium on which the program is recorded are included in the scope of the present embodiment.
  • the type of computer-readable recording medium is arbitrary.
  • the above-mentioned computer program is not limited to the one recorded on the above-mentioned recording medium, and may be transmitted via a telecommunication line, a wireless or wired communication line, a network represented by the Internet, or the like. good.
  • the conference support device 100 has the following configuration.
  • (I) Includes a conference information acquisition unit 111 that acquires conference information regarding the conference to be held.
  • (Ii) Includes a storage unit 120 that stores control information of the environment control device 200 that controls the environment of the space where the conference is held and correspondence information indicating the correspondence between the conference information.
  • the control information acquisition unit 112 that acquires the control information corresponding to the conference information from the correspondence relation information stored in the storage unit 120 is included.
  • the device control unit 113 that controls the environment control device 200 based on the control information is included.
  • a display control unit 114 for displaying a questionnaire on the user terminal 30 capable of estimating the psychological state of the participants of the conference is included.
  • (Vi) Includes a questionnaire result acquisition unit 115 that acquires a questionnaire result sent from the user terminal 30.
  • (Vii) Includes an aggregation unit 116 that aggregates the questionnaire results and generates the aggregation results.
  • (Viii) A determination unit 117 for determining the value of the aggregation result based on a predetermined threshold value is included.
  • (Ix) Includes a control information adjusting unit 118 that updates the control information included in the correspondence information according to the determination result determined by the determination unit 117.
  • the conference support device 100 aggregates the results of a questionnaire capable of estimating the psychological state of the participants of the conference, determines the psychological state of the user, and based on this determination result, the conference room.
  • the control information of the environment control device 200 of is updated.
  • the conference support device 100 can reflect the psychological state of the user in the control of the environment control device 200 that controls the environment of the space where the conference is held. Therefore, by controlling the environment control device 200 using the control information that reflects the psychological state of the participants (users) of the conference, it is possible to control the environment of the space such as the conference room, which is suitable for the user's intention. Will be.
  • the environmental control device 200 preferably includes at least one of a lighting device, an air conditioner, a scent generator, an acoustic device, or a ventilation device.
  • the environmental control device 200 of the conference support system 1 can include at least one of a lighting device, an air conditioner, a scent generator, a sound device, or a ventilation device. This makes it possible to more flexibly adjust the space environment in the conference room 20. In addition, it is possible to adjust the space environment according to the type of conference and the location of the conference.
  • the determination unit 117 determines the value of the aggregation result based on the threshold value corresponding to the conference information.
  • the determination unit 117 of the conference support device 100 can determine the value of the aggregated result of the questionnaire based on the threshold value corresponding to the conference information. This makes it possible to determine a detailed threshold value corresponding to the conference information such as the type of conference, and it is possible to more appropriately set the control information of the environmental control device 200 that reflects the psychological state of the user.
  • the conference support device 105 has the following configuration.
  • (I) Includes a conference information acquisition unit 111 that acquires conference information regarding the conference to be held.
  • (Ii) Includes a storage unit 120 that stores control information of the environment control device 200 that controls the environment of the space where the conference is held and correspondence information indicating the correspondence between the conference information.
  • the control information acquisition unit 112 that acquires the control information corresponding to the conference information from the correspondence relation information stored in the storage unit 120 is included.
  • the device control unit 113 that controls the environment control device 200 based on the control information is included.
  • a display control unit 114 for displaying a questionnaire on the user terminal 30 capable of estimating the psychological state of the participants of the conference is included.
  • (Vi) Includes a questionnaire result acquisition unit 115 that acquires a questionnaire result sent from the user terminal 30.
  • (Vii) Includes an aggregation unit 116 that aggregates the questionnaire results and generates the aggregation results.
  • the learning unit 150 for learning the correspondence between the conference information and the control information based on the value of the aggregation result, the conference information, and the control information is included.
  • the learning unit 150 reflects the result of learning the correspondence between the conference information and the control information in the correspondence information.
  • the correspondence information DB 125 which is a learned model actually learned, the correspondence information DB 125 reflecting the psychological state of the participant (user) is obtained. Can be done. As a result, it becomes possible to acquire more appropriate control information of the environmental control device 200 according to the form of the conference, and it becomes possible to perform appropriate control in the environmental control of the space of the conference.
  • the conference support system 1 has the following configuration.
  • the environment control device 200 for controlling the environment of the space where the conference is held, the user terminal 30, and the conference support device 100 for controlling the environment control device 200 are included.
  • the conference support device 100 has the following configuration.
  • (Ii) Includes a conference information acquisition unit 111 that acquires conference information regarding a conference to be held.
  • (Iii) Includes a storage unit 120 that stores control information of the environment control device 200 that controls the environment of the space where the conference is held and correspondence information indicating the correspondence between the conference information.
  • the control information acquisition unit 112 that acquires the control information corresponding to the conference information from the correspondence information stored in the storage unit 120 is included.
  • the device control unit 113 that controls the environment control device 200 based on the control information is included.
  • (Vi) Includes a display control unit 114 for displaying a questionnaire on the user terminal 30 capable of estimating the psychological state of the participants of the conference.
  • (Vii) Includes a questionnaire result acquisition unit 115 for acquiring a questionnaire result sent from the user terminal 30.
  • (Viii) Includes an aggregation unit 116 that aggregates the questionnaire results and generates the aggregation results.
  • a determination unit 117 for determining the value of the aggregation result based on a predetermined threshold value is included.
  • (X) Includes a control information adjusting unit 118 that updates the control information included in the correspondence information according to the determination result determined by the determination unit 117.
  • the conference support system 1 aggregates the results of a questionnaire capable of estimating the psychological state of the participants of the conference, determines the psychological state of the user, and based on this determination result, the conference room.
  • the control information of the environment control device 200 of the above is updated.
  • the conference support system 1 can reflect the psychological state of the user in the control of the environment control device 200 that controls the environment of the space where the conference is held. Therefore, by controlling the environment control device 200 using the control information that reflects the psychological state of the participants (users) of the conference, it is possible to control the environment of the space such as the conference room, which is suitable for the user's intention. Will be.
  • the conference support method executed by the computer preferably has the following processing.
  • (I) Includes the process of acquiring meeting information about the meeting to be held.
  • (Ii) Acquisition of control information corresponding to the conference information from the storage unit 120 that stores the correspondence information indicating the correspondence between the control information of the environment control device 200 that controls the environment of the space where the conference is held and the conference information. Includes processing to do.
  • (Iii) Includes a process of controlling the environment control device 200 based on the control information.
  • a process of displaying a questionnaire on the user terminal 30 capable of estimating the psychological state of the participants of the conference is included.
  • (V) Includes a process of acquiring a questionnaire result sent from the user terminal 30.
  • Vi Includes a process of aggregating questionnaire results and generating aggregated results.
  • Vii Includes a process of determining the value of the aggregation result based on a predetermined threshold value.
  • Viii A process of updating the control information included in the correspondence information according to the determination result is included.
  • the results of a questionnaire that can estimate the psychological state of the participants of the meeting are aggregated by the meeting support method, the psychological state of the user is judged, and based on this judgment result, the meeting room
  • the control information of the environment control device 200 can be updated.
  • the psychological state of the user can be reflected in the control of the environment control device 200 that controls the environment of the space where the conference is held by the conference support method. Therefore, by controlling the environment control device 200 using the control information that reflects the psychological state of the participants (users) of the conference, it is possible to control the environment of the space such as the conference room, which is suitable for the user's intention. Will be.
  • the conference support program for causing the computer to execute has the following processing.
  • (I) Includes the process of acquiring meeting information about the meeting to be held.
  • (Ii) Acquisition of control information corresponding to the conference information from the storage unit 120 that stores the correspondence information indicating the correspondence between the control information of the environment control device 200 that controls the environment of the space where the conference is held and the conference information. Includes processing to do.
  • (Iii) Includes a process of controlling the environment control device 200 based on the control information.
  • a process of displaying a questionnaire on the user terminal 30 capable of estimating the psychological state of the participants of the conference is included.
  • (V) Includes a process of acquiring a questionnaire result sent from the user terminal 30.
  • Vi Includes a process of aggregating questionnaire results and generating aggregated results.
  • Vii Includes a process of determining the value of the aggregation result based on a predetermined threshold value.
  • Viii A process of updating the control information included in the correspondence information according to the determination result is included.
  • the conference support program aggregates the results of a questionnaire that can estimate the psychological state of the participants in the conference, determines the psychological condition of the user, and based on this determination result, the conference room
  • the control information of the environment control device 200 can be updated.
  • the psychological state of the user can be reflected in the control of the environment control device 200 that controls the environment of the space where the conference is held by the conference support program. Therefore, by controlling the environment control device 200 using the control information that reflects the psychological state of the participants (users) of the conference, it is possible to control the environment of the space such as the conference room, which is suitable for the user's intention. Will be.
  • the conference support program can be recorded on a computer-readable recording medium.
  • the conference support program aggregates the results of a questionnaire that can estimate the psychological state of the participants in the conference, determines the psychological condition of the user, and based on this determination result, the conference room
  • the control information of the environment control device 200 can be updated.
  • the psychological state of the user can be reflected in the control of the environment control device 200 that controls the environment of the space where the conference is held by the conference support program. Therefore, by controlling the environment control device 200 using the control information that reflects the psychological state of the participants (users) of the conference, it is possible to control the environment of the space such as the conference room, which is suitable for the user's intention. Will be.
  • a conference support device capable of appropriately controlling the environment of the space where the conference is held.
  • Conference support system 10 Server 20 Conference room 30 User terminal 40 Network 100 Conference support device 110 Control unit 111 Conference information acquisition unit 112 Control information acquisition unit 113 Equipment control unit 114 Display control unit 115 Questionnaire result acquisition unit 116 Aggregation unit 117 Judgment unit 118 Control information adjustment unit 120 Storage unit 121 Meeting information DB 122, 125 Correspondence information DB 123 Device control DB 124 Aggregation result DB 130 I / O IF 140 Network IF 150 Learning Department 151 Machine Learning Department 200 Environmental Control Equipment

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Abstract

A meeting support apparatus (100) includes a meeting information acquisition unit (111), a control information acquisition unit (112), a device control unit (113), and a storage unit (120) that stores correspondence information indicating correspondence between control information of an environment control device that controls environment of a space where a meeting is held and meeting information. The meeting information acquisition unit (111) acquires the meeting information of the meeting to be held. The control information acquisition unit (112) acquires the control information from the correspondence information in the storage unit (120) in accordance with the meeting information. The device control unit (113) controls the environment control device on the basis of the control information. The meeting support device (100) includes a questionnaire result acquisition unit (115) and a control information adjustment unit (118). The control information adjustment unit (118) updates the correspondence information in accordance with questionnaire results that are acquired by the questionnaire result acquisition unit (115) and enable estimation of mental states of participants of the meeting.

Description

会議支援装置、会議支援システム、および会議支援方法Meeting support device, meeting support system, and meeting support method
 本発明は、会議支援装置、会議支援システム、および会議支援方法に関する。 The present invention relates to a conference support device, a conference support system, and a conference support method.
 会議における会話の盛り上がり具合などから会議の状況を判定し、会議の状況に応じて、会議が行われている会議室や会議スペース等の空間の環境を調整する手法が提案されている。例えば、特許文献1には、会議室等に設置された電子機器の周囲の環境に応じて、会議室の環境を調整するための電子機器の制御方法が開示されている。特許文献1に開示された電子機器の制御方法では、会議の状況に応じて、会議室の照明の色合いや映像音響コンテンツの再生内容を制御し、会議室の空間価値を高める。 A method has been proposed in which the situation of a meeting is judged from the degree of excitement of conversation in the meeting, and the environment of the space such as the meeting room or the meeting space where the meeting is held is adjusted according to the situation of the meeting. For example, Patent Document 1 discloses a method for controlling an electronic device for adjusting the environment of the conference room according to the environment around the electronic device installed in the conference room or the like. In the control method of the electronic device disclosed in Patent Document 1, the color tone of the lighting of the conference room and the reproduction content of the audiovisual content are controlled according to the situation of the conference, and the space value of the conference room is enhanced.
特開2020-65097号公報Japanese Unexamined Patent Publication No. 2020-65097
 通常、会議は、参加者が集まることによって成り立ち、会議に参加した参加者の心理状態は、少なからずとも会議の進行や盛り上がりに影響を与える。すなわち、会議室の環境の調整に関しては、会議の適切な進行の観点からも、会議の参加者の心理状態(主観)が反映されるのが好ましい。しかし、上記電子機器の制御方法では、参加者の心理状態は会議室等の空間を制御する電子機器に反映されていない。例えば、電子機器が会議の状況に応じて極端な制御をした場合には、会議の状況に対しては適切な制御であったとしても、会議の参加者が不快と感じるケースも起こり得る。すなわち、単に会議の状況に応じて実施された制御は、実際には、参加者の意に反した制御となる場合も存在し、会議が行われる会議室等の空間の環境を適切に制御できない場合もある。 Normally, a meeting is made up of participants gathering together, and the psychological state of the participants who participated in the meeting affects the progress and excitement of the meeting at least. That is, regarding the adjustment of the environment of the conference room, it is preferable that the psychological state (subjectivity) of the participants of the conference is reflected from the viewpoint of the appropriate progress of the conference. However, in the above-mentioned control method of the electronic device, the psychological state of the participant is not reflected in the electronic device that controls the space such as the conference room. For example, when an electronic device has extreme control according to the situation of a conference, there may be a case where the participants of the conference feel uncomfortable even if the control is appropriate for the situation of the conference. That is, the control simply performed according to the situation of the conference may actually be a control contrary to the intention of the participants, and the environment of the space such as the conference room where the conference is held cannot be appropriately controlled. In some cases.
 本発明は、このような従来技術の有する課題に鑑みてなされたものである。そして、本発明の目的は、会議が行われる空間の環境を適切に制御することができる会議支援装置を提供することにある。 The present invention has been made in view of the problems of the prior art. An object of the present invention is to provide a conference support device capable of appropriately controlling the environment of the space where the conference is held.
 上記課題を解決するために、本発明の第1の態様に係る会議支援装置は、開催される会議に関する会議情報を取得する会議情報取得部と、会議が行われる空間の環境を制御する環境制御機器の制御情報と、会議情報との対応関係を示す対応関係情報を記憶する記憶部と、会議情報に対応する制御情報を、記憶部に記憶された対応関係情報から取得する制御情報取得部と、制御情報に基づいて、環境制御機器を制御する機器制御部と、会議の参加者の心理状態を推測することが可能なアンケートを、ユーザ端末に表示させる表示制御部と、ユーザ端末から送られてくるアンケート結果を取得するアンケート結果取得部と、アンケート結果を集計し、集計結果を生成する集計部と、集計結果の値を、所定の閾値に基づいて判定する判定部と、判定部で判定された判定結果に応じて、対応関係情報に含まれる制御情報を更新する制御情報調整部と、を備える。 In order to solve the above problems, the conference support device according to the first aspect of the present invention includes a conference information acquisition unit that acquires conference information regarding the conference to be held, and environmental control that controls the environment of the space where the conference is held. A storage unit that stores the correspondence information indicating the correspondence between the control information of the device and the conference information, and a control information acquisition unit that acquires the control information corresponding to the conference information from the correspondence information stored in the storage unit. , The device control unit that controls the environmental control device based on the control information, the display control unit that displays the questionnaire that can estimate the psychological state of the participants of the conference on the user terminal, and the user terminal. The questionnaire result acquisition unit that acquires the incoming questionnaire results, the aggregation unit that aggregates the questionnaire results and generates the aggregation result, the determination unit that determines the value of the aggregation result based on a predetermined threshold, and the determination unit. It is provided with a control information adjusting unit that updates the control information included in the correspondence information according to the determined determination result.
 本発明の第2の態様に係る会議支援装置は、開催される会議に関する会議情報を取得する会議情報取得部と、会議が行われる空間の環境を制御する環境制御機器の制御情報と、会議情報との対応関係を示す対応関係情報を記憶する記憶部と、会議情報に対応する制御情報を、記憶部に記憶された対応関係情報から取得する制御情報取得部と、制御情報に基づいて、環境制御機器を制御する機器制御部と、会議の参加者の心理状態を推測することが可能なアンケートを、ユーザ端末に表示させる表示制御部と、ユーザ端末から送られてくるアンケート結果を取得するアンケート結果取得部と、アンケート結果を集計し、集計結果を生成する集計部と、集計結果の値と、会議情報と、制御情報と、に基づいて、会議情報と制御情報との対応関係を学習する学習部と、を備え、学習部は、会議情報と制御情報との対応関係を学習した結果を、対応関係情報に反映させる。 The conference support device according to the second aspect of the present invention includes a conference information acquisition unit that acquires conference information regarding a conference to be held, control information of an environment control device that controls the environment of the space where the conference is held, and conference information. An environment based on the control information, the storage unit that stores the correspondence information indicating the correspondence relationship with, and the control information acquisition unit that acquires the control information corresponding to the conference information from the correspondence information stored in the storage unit. A device control unit that controls the control device, a display control unit that displays a questionnaire that can estimate the psychological state of the participants in the conference on the user terminal, and a questionnaire that acquires the questionnaire results sent from the user terminal. Learn the correspondence between meeting information and control information based on the result acquisition unit, the aggregation unit that aggregates the questionnaire results and generates the aggregation result, the value of the aggregation result, the meeting information, and the control information. A learning unit is provided, and the learning unit reflects the result of learning the correspondence between the conference information and the control information in the correspondence information.
 本発明の第3の態様に係る会議支援システムは、会議が行われる空間の環境を制御する環境制御機器と、ユーザ端末と、環境制御機器を制御する会議支援装置とを備える会議支援システムであって、会議支援装置は、会議に関する会議情報を取得する会議情報取得部と、環境制御機器の制御情報と、会議情報との対応関係を示す対応関係情報を記憶する記憶部と、会議情報に対応する制御情報を、記憶部に記憶された対応関係情報から取得する制御情報取得部と、制御情報に基づいて、環境制御機器を制御する機器制御部と、会議の参加者の心理状態を推測することが可能なアンケートを、ユーザ端末に表示させる表示制御部と、ユーザ端末から送られてくるアンケート結果を取得するアンケート結果取得部と、アンケート結果を集計し、集計結果を生成する集計部と、集計結果の値を、所定の閾値に基づいて判定する判定部と、判定部で判定された判定結果に応じて、対応関係情報に含まれる制御情報を更新する制御情報調整部と、を備える。 The conference support system according to the third aspect of the present invention is a conference support system including an environment control device for controlling the environment of the space where the conference is held, a user terminal, and a conference support device for controlling the environment control device. The conference support device supports conference information, a conference information acquisition unit that acquires conference information related to the conference, a storage unit that stores correspondence information that indicates the correspondence between the control information of the environmental control device and the conference information, and the conference information. The control information acquisition unit that acquires the control information to be performed from the correspondence information stored in the storage unit, the device control unit that controls the environmental control device based on the control information, and the psychological state of the participants of the conference are estimated. A display control unit that displays possible questionnaires on the user terminal, a questionnaire result acquisition unit that acquires the questionnaire results sent from the user terminal, an aggregation unit that aggregates the questionnaire results and generates an aggregation result. It includes a determination unit that determines the value of the aggregation result based on a predetermined threshold, and a control information adjustment unit that updates the control information included in the correspondence information according to the determination result determined by the determination unit.
 本発明の第4の態様に係る会議支援方法は、コンピュータによって実行される会議支援方法であって、開催される会議に関する会議情報を取得し、会議が行われる空間の環境を制御する環境制御機器の制御情報と、会議情報との対応関係を示す対応関係情報を記憶する記憶部から、会議情報に対応する制御情報を取得し、制御情報に基づいて、環境制御機器を制御し、会議の参加者の心理状態を推測することが可能なアンケートを、ユーザ端末に表示させ、ユーザ端末から送られてくるアンケート結果を取得し、アンケート結果を集計し、集計結果を生成し、集計結果の値を、所定の閾値に基づいて判定し、当該判定した結果に応じて、対応関係情報に含まれる制御情報を更新する。 The conference support method according to the fourth aspect of the present invention is a conference support method executed by a computer, and is an environmental control device that acquires conference information about the conference to be held and controls the environment of the space where the conference is held. The control information corresponding to the conference information is acquired from the storage unit that stores the correspondence information indicating the correspondence between the control information and the conference information, and the environmental control device is controlled based on the control information to participate in the conference. A questionnaire that can estimate a person's psychological state is displayed on the user terminal, the questionnaire result sent from the user terminal is acquired, the questionnaire result is aggregated, the aggregated result is generated, and the value of the aggregated result is calculated. , The determination is made based on a predetermined threshold, and the control information included in the correspondence information is updated according to the determination result.
 本発明の第5の態様に係る会議支援プログラムは、開催される会議に関する会議情報を取得し、会議が行われる空間の環境を制御する環境制御機器の制御情報と、会議情報との対応関係を示す対応関係情報を記憶する記憶部から、会議情報に対応する制御情報を取得し、制御情報に基づいて、環境制御機器を制御し、会議の参加者の心理状態を推測することが可能なアンケートを、ユーザ端末に表示させ、ユーザ端末から送られてくるアンケート結果を取得し、アンケート結果を集計し、集計結果を生成し、集計結果の値を、所定の閾値に基づいて判定し、当該判定した結果に応じて、対応関係情報に含まれる制御情報を更新する処理を、コンピュータに実行させる。 The conference support program according to the fifth aspect of the present invention acquires conference information regarding the conference to be held, and obtains the correspondence between the control information of the environmental control device that controls the environment of the space where the conference is held and the conference information. A questionnaire that can acquire the control information corresponding to the conference information from the storage unit that stores the correspondence information shown, control the environmental control device based on the control information, and estimate the psychological state of the participants in the conference. Is displayed on the user terminal, the questionnaire result sent from the user terminal is acquired, the questionnaire result is aggregated, the aggregated result is generated, the value of the aggregated result is determined based on a predetermined threshold value, and the determination is made. The computer is made to execute the process of updating the control information included in the correspondence information according to the result.
図1は、第1の実施形態に係る会議支援システムの一例を示す図である。FIG. 1 is a diagram showing an example of a conference support system according to the first embodiment. 図2は、第1の実施形態に係る会議支援装置100の機能を説明するための機能ブロック図である。FIG. 2 is a functional block diagram for explaining the function of the conference support device 100 according to the first embodiment. 図3は、第1の実施形態に係るユーザ端末に表示された、会議情報を入力するための画面表示の一例を示す図である。FIG. 3 is a diagram showing an example of a screen display for inputting conference information displayed on the user terminal according to the first embodiment. 図4は、第1の実施形態に係る会議情報の一例を示す図である。FIG. 4 is a diagram showing an example of conference information according to the first embodiment. 図5は、第1の実施形態に係る対応関係情報の一例を示す図である。FIG. 5 is a diagram showing an example of correspondence-related information according to the first embodiment. 図6は、第1の実施形態に係る制御情報の一例を示す図である。FIG. 6 is a diagram showing an example of control information according to the first embodiment. 図7は、第1の実施形態に係るユーザ端末に表示されたアンケートの画面表示の一例を示す図である。FIG. 7 is a diagram showing an example of a screen display of a questionnaire displayed on a user terminal according to the first embodiment. 図8は、アンケート結果に対する、会議の参加者の心理状態を説明するための図である。FIG. 8 is a diagram for explaining the psychological state of the participants of the conference with respect to the questionnaire result. 図9は、アンケート結果に対する集計結果の一例を示す図である。FIG. 9 is a diagram showing an example of the aggregated results for the questionnaire results. 図10は、アンケート結果に対する閾値の一例を示す図である。FIG. 10 is a diagram showing an example of a threshold value for a questionnaire result. 図11は、制御情報調整部において更新される制御情報の更新内容を説明するための図である。FIG. 11 is a diagram for explaining the updated contents of the control information updated in the control information adjusting unit. 図12は、第1の実施形態に係る会議支援装置の処理を説明するためのフローチャートである。FIG. 12 is a flowchart for explaining the processing of the conference support device according to the first embodiment. 図13は、第2の実施形態に係る会議支援装置105の機能を説明するための機能ブロック図である。FIG. 13 is a functional block diagram for explaining the function of the conference support device 105 according to the second embodiment.
 以下、図面を用いて本実施形態に係る会議支援システムについて詳細に説明する。なお、以下で説明する実施形態は、包括的または具体的な例を示すものである。以下の実施形態で示される数値、形状、材料、構成要素、構成要素の配置位置および接続状態、ならびにステップ、およびステップの順序などは、一例であり、本開示に限定する主旨ではない。また、以下の実施形態における構成要素のうち、最上位概念を示す独立請求項に記載されていない構成要素については、任意の構成要素として説明される。さらに、図面の寸法比率は説明の都合上誇張されており、実際の比率と異なる場合がある。 Hereinafter, the conference support system according to this embodiment will be described in detail using drawings. The embodiments described below are comprehensive or specific examples. The numerical values, shapes, materials, components, arrangement positions and connection states of the components, steps, and the order of the steps shown in the following embodiments are examples, and are not intended to be limited to the present disclosure. Further, among the components in the following embodiments, the components not described in the independent claims indicating the highest level concept are described as arbitrary components. Furthermore, the dimensional ratios in the drawings are exaggerated for convenience of explanation and may differ from the actual ratios.
(会議支援システムの概要)
 本実施形態に係る会議支援システム1は、会議が開催される空間の環境を制御する環境制御機器を適切に制御し、会議の適切な実施を支援するシステムである。以下に、会議支援システム1について幾つかの具体的な実施形態を参照して説明する。
(Overview of the conference support system)
The conference support system 1 according to the present embodiment is a system that appropriately controls the environmental control device that controls the environment of the space where the conference is held and supports the appropriate implementation of the conference. Hereinafter, the conference support system 1 will be described with reference to some specific embodiments.
(第1の実施形態)
 図1は、会議支援システム1の概略を示す構成図である。会議支援システム1は、サーバ10と、ユーザ端末30と、ネットワーク40と、環境制御機器200と、を含んで構成される。
(First Embodiment)
FIG. 1 is a configuration diagram showing an outline of the conference support system 1. The conference support system 1 includes a server 10, a user terminal 30, a network 40, and an environmental control device 200.
 本実施形態において、サーバ10は、会議支援装置100を備える。会議支援装置100は、図1に示すように、制御部110と、記憶部120と、入出力IF130と、ネットワークIF140とを含んで構成される。なお、図1に示す会議支援装置100の構成例は、あくまでも一例にすぎず、本実施形態はこれに限定されない。例えば、サーバ10は、制御部110において実施される各機能を実施可能とする1台または複数台のコンピュータに置き換えることもできる。また、サーバ10は、ネットワーク40を介して、ユーザ端末30および環境制御機器200との間において相互にデータのやり取りを行う。制御部110、および記憶部120の詳細については、後述する。 In the present embodiment, the server 10 includes the conference support device 100. As shown in FIG. 1, the conference support device 100 includes a control unit 110, a storage unit 120, an input / output IF 130, and a network IF 140. The configuration example of the conference support device 100 shown in FIG. 1 is merely an example, and the present embodiment is not limited to this. For example, the server 10 can be replaced with one or a plurality of computers capable of performing each function performed by the control unit 110. Further, the server 10 exchanges data with each other between the user terminal 30 and the environment control device 200 via the network 40. Details of the control unit 110 and the storage unit 120 will be described later.
 入出力IF130は、例えば、ユーザがサーバ10との間においてデータをやり取りするための構成要素(Interface、インタフェース)であり、例えば、入力部と、出力部とを含んで構成される。 The input / output IF 130 is, for example, a component (interface, interface) for a user to exchange data with the server 10, and is configured to include, for example, an input unit and an output unit.
 入力部は、ユーザによるさまざまな情報を入力するためのインタフェース機能を有し、サーバ10の外部より情報が入力される。入力部には、サーバ10と接続された、例えば、キーボード、マウス、タッチパネル、トラックボール、および、音声認識デバイス等を通じてユーザによって情報が入力される。また、入力部は、外部記憶装置(図示なし)等からデータを入力するためのデータ入力端子として、情報を入力することができる。 The input unit has an interface function for inputting various information by the user, and the information is input from the outside of the server 10. Information is input to the input unit by the user through, for example, a keyboard, a mouse, a touch panel, a trackball, a voice recognition device, and the like connected to the server 10. Further, the input unit can input information as a data input terminal for inputting data from an external storage device (not shown) or the like.
 出力部は、サーバ10に接続された表示装置(図示なし)に、各種情報を表示させる。表示装置は、例えば、ディスプレイ装置、プロジェクター装置などである。なお、ユーザ端末30を表示装置として、各種情報を表示させることも可能であり、その場合、ネットワークIF140を介して、各種情報がユーザ端末30に送られる。 The output unit displays various information on a display device (not shown) connected to the server 10. The display device is, for example, a display device, a projector device, or the like. It is also possible to display various information using the user terminal 30 as a display device, and in that case, various information is sent to the user terminal 30 via the network IF 140.
 ネットワークIF140は、有線および/または無線ネットワークを介して、環境制御機器200およびユーザ端末30と、サーバ10との通信を行うためのインタフェースである。 The network IF 140 is an interface for communicating with the environment control device 200 and the user terminal 30 and the server 10 via a wired and / or wireless network.
 ユーザ端末30は、例えばパーソナルコンピュータで構成され、通常、会議室の管理者や会議の参加者等によって操作される。なお、ユーザ端末30を、タブレットやスマートフォン等のモバイル機器で構成しても良い。また、ユーザ端末30は、ネットワーク40を介して、サーバ10と相互に通信可能である。また、図1は、会議支援システム1の概略を示す図であるため、ユーザ端末30は、会議室20とは異なる箇所に記載されているが、ユーザ端末30の設置場所を限定するものではない。例えば、ユーザ端末30は、会議室20の参加者の手元に置かれ、参加者によって操作される端末であってもよい。または、ユーザ端末30は、例えば、参加者のオフィスの端末や会議室の管理を行うシステム管理室等の端末であってもよい。すなわち、ユーザ端末30の設置場所は、会議室20の内外を問わず設けることができる。 The user terminal 30 is composed of, for example, a personal computer, and is usually operated by a conference room manager, a conference participant, or the like. The user terminal 30 may be configured by a mobile device such as a tablet or a smartphone. Further, the user terminal 30 can communicate with the server 10 via the network 40. Further, since FIG. 1 is a diagram showing an outline of the conference support system 1, the user terminal 30 is described in a place different from the conference room 20, but the installation location of the user terminal 30 is not limited. .. For example, the user terminal 30 may be a terminal that is placed in the hands of the participants in the conference room 20 and operated by the participants. Alternatively, the user terminal 30 may be, for example, a terminal of a participant's office, a terminal of a system management room that manages a conference room, or the like. That is, the user terminal 30 can be installed inside or outside the conference room 20.
 ネットワーク40は、サーバ10と、環境制御機器200およびユーザ端末30とが、相互に通信可能な通信網であり、例えば、携帯電話網であるキャリア網、または、インターネットで構成される。 The network 40 is a communication network in which the server 10, the environment control device 200, and the user terminal 30 can communicate with each other, and is composed of, for example, a carrier network which is a mobile phone network or the Internet.
 環境制御機器200は、例えば、会議が開催される部屋やスペース(以下、会議室20とする)に設けられ、会議室20の空間における環境を制御する機器である。例えば、環境制御機器200は、照明装置、空調装置、香り発生装置、音響装置、および換気装置の少なくとも一つ、または、それらを組み合わせたものを含んで構成される。図1に示す例では、環境制御機器200は、会議室20の天井に設けられている例を示しているが、環境制御機器200の設置位置は、会議室20の天井に限定されない。例えば、会議室20の壁や床に組み込まれる形で設置されてもよい。また、環境制御機器200は、装置として、会議室20の内部に置かれる形で設置することも可能である。 The environment control device 200 is, for example, a device provided in a room or space where a conference is held (hereinafter referred to as a conference room 20) and controls the environment in the space of the conference room 20. For example, the environmental control device 200 includes at least one of a lighting device, an air conditioner, a scent generator, an acoustic device, and a ventilation device, or a combination thereof. In the example shown in FIG. 1, the environmental control device 200 is provided on the ceiling of the conference room 20, but the installation position of the environmental control device 200 is not limited to the ceiling of the conference room 20. For example, it may be installed so as to be incorporated in the wall or floor of the conference room 20. Further, the environmental control device 200 can be installed as a device so as to be placed inside the conference room 20.
 図2は、会議支援装置100の機能を説明するための機能ブロック図である。 FIG. 2 is a functional block diagram for explaining the functions of the conference support device 100.
 図2に示すように、制御部110は、会議情報取得部111と、制御情報取得部112と、機器制御部113と、表示制御部114と、アンケート結果取得部115と、集計部116と、判定部117と、制御情報調整部118と、を機能として備える。制御部110は、例えば、オペレーションシステムを動作させて、サーバ10全体を制御する。さらに制御部110は、記憶部120に格納されたプログラム(図示なし)に基づいて動作し、上述の各機能を実行する。なお、プログラムは、記憶部120に格納される形態に限定されず、例えば、会議支援装置100内の、ROM等(図示なし)に記憶された構成としてもよい。会議情報取得部111、制御情報取得部112、機器制御部113、表示制御部114、アンケート結果取得部115、集計部116、判定部117、および制御情報調整部118の詳細については、後述する。 As shown in FIG. 2, the control unit 110 includes a conference information acquisition unit 111, a control information acquisition unit 112, an equipment control unit 113, a display control unit 114, a questionnaire result acquisition unit 115, and an aggregation unit 116. A determination unit 117 and a control information adjustment unit 118 are provided as functions. The control unit 110 operates, for example, an operation system to control the entire server 10. Further, the control unit 110 operates based on a program (not shown) stored in the storage unit 120, and executes each of the above-mentioned functions. The program is not limited to the form stored in the storage unit 120, and may be stored in a ROM or the like (not shown) in the conference support device 100, for example. Details of the conference information acquisition unit 111, the control information acquisition unit 112, the device control unit 113, the display control unit 114, the questionnaire result acquisition unit 115, the aggregation unit 116, the determination unit 117, and the control information adjustment unit 118 will be described later.
 記憶部120は、図2に示すように、会議情報DB121と、対応関係情報DB122と、機器制御DB123と、集計結果DB124とを備える。会議情報DB121は、会議情報をデータとして格納する。また、対応関係情報DB122は、対応関係情報をデータとして格納する。さらに、機器制御DB123は、環境制御機器200の制御情報をデータとして備える。集計結果DB124は、ユーザ端末30から送られてくるアンケート結果を集計した結果をデータとして格納する。会議情報、対応関係情報、制御情報、および集計結果については、後述する。なお、これらの各データを格納する記憶部120は、1つであっても複数であっても良い。例えば、1つの記憶部120に対し、領域を分けて記憶する構成としてもよい。あるいは、物理的に離れた場所に設置された複数の記憶装置に、データが分散して格納されていても良い。 As shown in FIG. 2, the storage unit 120 includes a conference information DB 121, a correspondence information DB 122, a device control DB 123, and an aggregation result DB 124. The conference information DB 121 stores the conference information as data. Further, the correspondence information DB 122 stores the correspondence information as data. Further, the device control DB 123 includes control information of the environment control device 200 as data. The aggregation result DB 124 stores the aggregation result of the questionnaire results sent from the user terminal 30 as data. Meeting information, correspondence information, control information, and aggregation results will be described later. The number of storage units 120 for storing each of these data may be one or a plurality. For example, one storage unit 120 may be configured to store by dividing the area. Alternatively, the data may be distributed and stored in a plurality of storage devices installed at physically separated locations.
(会議支援装置100の機能的構成)
 次に、図2に示す機能ブロック図を用いて、会議支援装置100の機能について説明する。
(Functional configuration of conference support device 100)
Next, the function of the conference support device 100 will be described with reference to the functional block diagram shown in FIG.
 会議情報取得部111は、開催される会議の種類等の会議情報を取得し、会議情報DB121に記憶する。会議の開催前に図3に示す画面がユーザ端末30に表示され、会議の主催者または会議の参加者等(以下、ユーザとする)は、ユーザ端末30に表示された画面を介して会議に関する種類等の情報を入力する。例えば、会議に関する情報は、会議の開催場所、種類、および開催時間である。会議情報取得部111は、ユーザ端末30で入力された会議情報を、ネットワーク40を介して取得する。 The conference information acquisition unit 111 acquires conference information such as the type of conference to be held and stores it in the conference information DB 121. Before the conference is held, the screen shown in FIG. 3 is displayed on the user terminal 30, and the conference organizer or the conference participants (hereinafter referred to as users) relate to the conference through the screen displayed on the user terminal 30. Enter information such as type. For example, information about a meeting is the location, type, and time of the meeting. The conference information acquisition unit 111 acquires the conference information input by the user terminal 30 via the network 40.
 会議の開催される場所は、図3(a)に示すように、画面表示され、ユーザは、画面に表示された場所を指定することにより、会議が開催される場所が指定される。例えば、会議が開催される場所は、部屋として構成された会議室や、オープンスペース等が含まれる。例えば、図3(a)に示す例では、1602会議室が会議室に該当し、打合せコーナーA~Cがオープンスペースに該当する。 The place where the meeting is held is displayed on the screen as shown in FIG. 3A, and the user specifies the place where the meeting is held by designating the place displayed on the screen. For example, the place where the conference is held includes a conference room configured as a room, an open space, and the like. For example, in the example shown in FIG. 3A, the 1602 conference room corresponds to the conference room, and the meeting corners A to C correspond to the open space.
 また、本実施形態において会議の種類は、例えば、図3(b)に示すように、「フォーマル」、「スタンダード」、および「カジュアル」に対して選択可能となる。本実施形態において、「スタンダード」は、一般的な会議であり、社内ミーティング等が含まれる。「フォーマル」は、社外の顧客との打ち合わせなど、「スタンダード」に比べやや格式高い会議である。「カジュアル」は、気楽に行われる会議であり、例えば、社内の懇親会等も含まれる。ただし、会議の種類はこれらに限定されず、実際の会議の前に場の雰囲気を和らげる目的で開催されるアイスブレイクを会議の種類として設定し、これに対して、例えば、「ブレイク」のような会議の種類を設けてもよい。 Further, in the present embodiment, the type of meeting can be selected for "formal", "standard", and "casual", for example, as shown in FIG. 3 (b). In the present embodiment, the "standard" is a general meeting and includes an in-house meeting or the like. "Formal" is a slightly more prestigious meeting than "Standard", such as meetings with external customers. "Casual" is a casual meeting, and includes, for example, an in-house social gathering. However, the type of meeting is not limited to these, and an ice break held for the purpose of softening the atmosphere of the place before the actual meeting is set as the type of meeting, for example, "break". There may be various types of meetings.
 会議の時間は、図3(c)に示すように、会議が開催される大まかな時間であり、例えば、15分単位で入力される。本実施形態においては、会議の開始時間は、ユーザが図3(c)に示す「開始」ボタンを押下することにより設定される。また、会議の終了時間は、会議の開始時間に会議の開催時間を加算した時間が設定される。ただし、会議の開始時間および終了時間の設定は、上述の設定手段に限定されず、例えば、図3(c)に、開始時間および終了時間を入力する項目を設け、ユーザが所定の開始時間および終了時間を設定する構成としてもよい。 As shown in FIG. 3C, the meeting time is a rough time for the meeting to be held, and is input in units of 15 minutes, for example. In the present embodiment, the start time of the conference is set by the user pressing the "start" button shown in FIG. 3 (c). Further, the end time of the conference is set to the time obtained by adding the holding time of the conference to the start time of the conference. However, the setting of the start time and the end time of the conference is not limited to the above-mentioned setting means. It may be configured to set the end time.
 会議情報は、会議情報取得部111で取得した会議情報が、図4に示すように、各会議単位で会議情報DB121に格納される。図4に示す例では、2020年10月10日に、1602会議室において、「スタンダード」な種類の会議が、14時から15時の間に開催されることが示されている。同様に、2020年10月10日に、打合せコーナーAにおいて、「カジュアル」な種類の会議が、16時から18時の間に開催されることが示されている。 As for the conference information, the conference information acquired by the conference information acquisition unit 111 is stored in the conference information DB 121 for each conference as shown in FIG. In the example shown in FIG. 4, it is shown that on October 10, 2020, a "standard" type of meeting will be held in the 1602 meeting room between 14:00 and 15:00. Similarly, on October 10, 2020, it has been shown that a "casual" type of meeting will be held at Meeting Corner A between 16:00 and 18:00.
 対応関係情報DB122には、会議情報と、会議が開催される空間の環境を制御するための環境制御機器200の制御情報と、の対応関係を示す対応関係情報が格納されている。図5に、対応関係情報の一例を示す。図5には、会議情報として会議の開催場所、種類および時間帯が示され、それに対応する環境制御機器200の制御情報が示されている。なお、時間帯は、会議の開始時間の大まかな時間帯を示すものであり、午前、午後1、午後2および夜間はそれぞれ、6時から12時まで、12時から15時まで、15時から18時まで、および、18時から24時までの時間帯を示す。 The correspondence information DB 122 stores the correspondence information indicating the correspondence between the conference information and the control information of the environment control device 200 for controlling the environment of the space where the conference is held. FIG. 5 shows an example of correspondence information. FIG. 5 shows the venue, type, and time zone of the conference as the conference information, and the control information of the environmental control device 200 corresponding to the conference information is shown. The time zone indicates a rough time zone for the start time of the meeting, and is from 6:00 to 12:00, from 12:00 to 15:00, and from 15:00 in the morning, 1 pm, 2 pm, and night, respectively. The time zone from 18:00 and from 18:00 to 24:00 is shown.
 制御情報のうち、照明は、照明装置で制御され、本実施形態においては、色温度で設定される。色温度とは、太陽光や自然光、人工的な照明などの光源が発する光の色を表すための尺度であり、単位はケルビン(K)で示される。例えば、電球色は、3000Kで表され、色味は、暖色系(黄色やオレンジ色)となる。電球色の光の種類としては、朝日、夕日、白熱電球、またはろうそく等が該当する。昼白色は、5000Kで表され、光の種類としては、太陽光に該当する。 Of the control information, the lighting is controlled by the lighting device, and in the present embodiment, it is set by the color temperature. The color temperature is a measure for expressing the color of light emitted by a light source such as sunlight, natural light, or artificial lighting, and the unit is Kelvin (K). For example, the color of the light bulb is represented by 3000K, and the color is warm (yellow or orange). The types of light bulb-colored light include sunrise, sunset, incandescent light bulbs, candles, and the like. The neutral white color is represented by 5000K, and the type of light corresponds to sunlight.
 気流は、空調装置等によって発生される空気の流れであり、例えば、本実施形態においては、微風、定常風、ゆらぎ等の気流の種類が選択可能であるとする。香りは、例えば、気流と同様に空調装置等によって発生される空気の香りであり、本実施形態においては、ミント系や柑橘系等の香りの種類が選択可能であるとする。なお、環境制御機器200のうち、香りを発生する装置は、専用の香り発生装置を設けてもよく、あるいは、上述の通り、気流を発生させる空調装置に備えられた構成としてもよい。 The airflow is an airflow generated by an air conditioner or the like. For example, in the present embodiment, it is assumed that the type of airflow such as a breeze, a steady wind, or a fluctuation can be selected. The scent is, for example, the scent of air generated by an air conditioner or the like like an air flow, and in the present embodiment, it is assumed that the type of scent such as mint type or citrus type can be selected. In the environmental control device 200, the device that generates the scent may be provided with a dedicated scent generator, or may be provided in the air conditioner that generates the air flow as described above.
 音は、音響装置により発生される。本実施形態において、会議の種類が「フォーマル」の場合は、音はなしとする。また、会議の種類が「スタンダード」の場合は、音として「自然環境音」が流れる。本明細書において、「自然環境音」は、森林などの自然環境において聞こえてくる音であり、例えば、鳥のさえずりや川のせせらぎ等の音が、会議に支障がない程度に聞こえてくる音である。さらに、会議の種類が「カジュアル」な会議においては、ジャズ(JAZZ)等の軽快な音楽を流すことにより、よりカジュアル感を演出させることが期待できる。 Sound is generated by an audio device. In the present embodiment, when the type of the conference is "formal", there is no sound. If the type of conference is "Standard", "Natural environment sound" is played as the sound. In the present specification, the "natural environment sound" is a sound heard in a natural environment such as a forest, for example, a sound such as a bird chirping or a river babbling sound that does not interfere with a meeting. Is. Further, in a conference where the type of conference is "casual", it can be expected to produce a more casual feeling by playing light music such as jazz (JAZZ).
 換気は、換気装置によって行われ、本実施形態においては、大、中、小の3段階の強さで示す。図5に示す例では、1602会議室において、午前から夜間になるにしたがって、換気の強さが増している。これは、会議等の開催により、会議室20の二酸化炭素濃度が上昇していることが予想されるため、時間の経過に従って換気の強さを強めている。また、換気は、各会議の中盤の一定期間に実施させることも可能である。例えば、会議時間が半分経過した時点から所定の時間換気させることも可能である。本実施形態においては、会議時間が半分経過した時点から15分間換気を行う設定とする。 Ventilation is performed by a ventilation device, and in this embodiment, it is shown by three levels of strength: large, medium, and small. In the example shown in FIG. 5, in the 1602 conference room, the intensity of ventilation increases from morning to night. This is because it is expected that the carbon dioxide concentration in the conference room 20 will increase due to the holding of the conference or the like, so that the strength of ventilation is increased with the passage of time. Ventilation can also be provided for a period of time in the middle of each meeting. For example, it is possible to ventilate for a predetermined time from the time when half of the meeting time has passed. In this embodiment, ventilation is set for 15 minutes from the time when half of the meeting time has elapsed.
 また、対応関係情報には、会議情報の会議が開催される場所と、制御可能な環境制御機器200の制御情報との対応関係が示されている。例えば、1602会議室では、照明、気流、香り、音、および換気の全ての環境制御機器200の制御が可能であるが、打合せコーナーCにおいては、照明のみ制御可能であることが示されている。 Further, the correspondence information shows the correspondence between the place where the conference of the conference information is held and the control information of the controllable environmental control device 200. For example, in the 1602 conference room, it is possible to control all the environmental control devices 200 for lighting, airflow, fragrance, sound, and ventilation, but in the meeting corner C, it is shown that only lighting can be controlled. ..
 制御情報取得部112は、会議情報取得部111で取得した会議情報に基づいて対応関係情報DB122から、環境制御機器200の制御情報を取得し、機器制御DB123に格納する。制御情報の一例を図6に示す。図6に示す制御情報の例は、1602会議室において、15時から16時の間に開催される会議に対する各環境制御機器200の制御情報である。図6に示す例では、照明は、4000Kの色温度で設定される。また、気流は定常風であり、香りはミント系である。さらに、図6に示す例では、「自然環境音」の音が流れる。換気は、15時30分から15時45分までの15分間において、中程度の換気を行うことが示されている。 The control information acquisition unit 112 acquires the control information of the environment control device 200 from the correspondence information DB 122 based on the conference information acquired by the conference information acquisition unit 111, and stores it in the device control DB 123. An example of control information is shown in FIG. The example of the control information shown in FIG. 6 is the control information of each environmental control device 200 for the conference held between 15:00 and 16:00 in the 1602 conference room. In the example shown in FIG. 6, the illumination is set at a color temperature of 4000K. The airflow is a steady wind, and the scent is mint. Further, in the example shown in FIG. 6, the sound of "natural environment sound" is played. Ventilation has been shown to provide moderate ventilation for 15 minutes from 15:30 to 15:45.
 機器制御部113は、機器制御DB123に格納された、環境制御機器200を制御するための制御情報に基づいて、環境制御機器200を制御する。具体的には、機器制御部113は、制御情報に基づいて、ネットワークIF140を介して、環境制御機器200に対して制御指示を送る。各環境制御機器200は、機器制御部113から送られてきた制御指示に従って、環境制御機器200を動作させる。 The device control unit 113 controls the environment control device 200 based on the control information for controlling the environment control device 200 stored in the device control DB 123. Specifically, the device control unit 113 sends a control instruction to the environment control device 200 via the network IF 140 based on the control information. Each environmental control device 200 operates the environmental control device 200 according to the control instruction sent from the device control unit 113.
 また、機器制御部113は、会議室20のユーザによって直接制御された環境制御機器200の制御情報を、ネットワーク40を介して受け取り、受け取った制御情報を機器制御DB123の制御情報に反映させる。例えば、図6の制御情報で示される会議において、ユーザが照明を5000Kに変更した場合、機器制御部113は、変更された制御情報を受け取り、図6に示す制御情報の照明を5000Kに変更する。 Further, the device control unit 113 receives the control information of the environment control device 200 directly controlled by the user of the conference room 20 via the network 40, and reflects the received control information in the control information of the device control DB 123. For example, in the conference shown by the control information of FIG. 6, when the user changes the lighting to 5000K, the device control unit 113 receives the changed control information and changes the lighting of the control information shown in FIG. 6 to 5000K. ..
 表示制御部114は、会議終了後に、ユーザ端末30に対し、会議に関するアンケートを送信し、ユーザ端末30にアンケートを表示させる。例えば、表示制御部114は、会議終了時間になると、ユーザ端末30にアンケートを表示させる。あるいは、会議終了時間前であっても、図3(c)の強制終了ボタンの押下により、会議が終了する旨の情報が表示制御部114に伝わると、表示制御部114は、ユーザ端末30にアンケートを表示させる。 After the conference is completed, the display control unit 114 sends a questionnaire about the conference to the user terminal 30 and causes the user terminal 30 to display the questionnaire. For example, the display control unit 114 causes the user terminal 30 to display the questionnaire at the end time of the conference. Alternatively, even before the end time of the conference, when the information to the effect that the conference is terminated is transmitted to the display control unit 114 by pressing the forced end button in FIG. 3C, the display control unit 114 informs the user terminal 30. Display the questionnaire.
 ユーザ端末30に表示させるアンケートは、例えば、図7(a)に示すような表示形態で示される。図7(a)に示すアンケートの例では、参加者の人数や終了時間等の会議に関する形式的な内容に加え、会議の環境や、参加者が会議に集中できたか否かをユーザに対して問いかける表示形態となる。ユーザは、図7(a)に示される画面において、会議の環境が快適であったか否か、また、会議に集中することができたか否か、を選択する。このアンケートを実施することにより、会議支援装置100は、会議の満足度を示すデータを取得することが可能となる。すなわち、参加者の会議に対する満足度に基づいて、会議の参加者の心理状態を推測することが可能となる。なお、会議の参加者の心理状態の推測は、満足度に関する質問によるものに限定されない。例えば、図7(a)に示す、会議が時間内に終わったか否かの質問や、会議の目的が達成されたか否かの質問に基づいて、心理状態を推測することも可能である。より具体的には、例えば、会議が時間内に終了せず、終了予定時間を大幅に超過している場合には、参加者の心理状態は不快であるものと推測することができる。また、後述の図7(b)、(c)によるアンケートを用いることで、参加者の心理状態をより詳細に推測することが可能となる。会議支援装置100は、この会議の満足度を示すデータ等に基づいて参加者の心理状態を推測し、この推測した結果に基づいて、後述の制御情報調整部118において、環境制御機器200の制御情報の差分を調整することが可能となる。 The questionnaire to be displayed on the user terminal 30 is shown, for example, in the display form as shown in FIG. 7A. In the example of the questionnaire shown in FIG. 7A, in addition to the formal contents related to the meeting such as the number of participants and the end time, the environment of the meeting and whether or not the participants were able to concentrate on the meeting were given to the user. It becomes a display form to ask a question. On the screen shown in FIG. 7A, the user selects whether or not the meeting environment was comfortable and whether or not the meeting could be concentrated. By carrying out this questionnaire, the conference support device 100 can acquire data indicating the satisfaction level of the conference. That is, it is possible to infer the psychological state of the participants in the conference based on the satisfaction of the participants in the conference. It should be noted that the estimation of the psychological state of the participants of the conference is not limited to the question regarding the satisfaction level. For example, it is also possible to infer the psychological state based on the question of whether or not the meeting was completed in time and the question of whether or not the purpose of the meeting was achieved, as shown in FIG. 7 (a). More specifically, for example, if the meeting does not end in time and the scheduled end time is significantly exceeded, it can be inferred that the psychological state of the participants is unpleasant. Further, by using the questionnaire according to FIGS. 7 (b) and 7 (c) described later, it is possible to estimate the psychological state of the participants in more detail. The conference support device 100 estimates the psychological state of the participants based on the data indicating the satisfaction level of the conference, and based on the estimated result, the control information adjusting unit 118 described later controls the environmental control device 200. It is possible to adjust the difference in information.
 また、ユーザ端末30に表示させるアンケートは、図7(b)、(c)に示すような表示形態とすることも可能である。図7(b)は、マトリックス形式でのアンケートの例を示す。図7(b)に示す例では、縦軸に覚醒、および鎮静がプロットされ、横軸には、快適、および不快がプロットされる。ユーザは、図7(b)に示される画面において、会議終了後の心理状態(気持ち)に該当するエリアを選択する。これにより、会議支援装置100は、参加者(ユーザ)の会議に対する主観的な心理状態(気持ち)を推測ことができる。また、アンケートは、図7(c)に示すように、文言形式でユーザに対して問いかける形態としてもよい。図7(c)の形態のアンケートの場合も、図7(b)に示すアンケートの場合と同様に、ユーザの会議に対する心理状態(気持ち)を推測することができる。なお、上述の図7(a)~(c)に示すアンケートの例は、図7(a)~(c)のいずれか一つをアンケートとして表示させる構成としてもよい。あるいは、図7(a)~(c)のうち複数の表示形態を順番に表示させてアンケートを実施する構成としてもよい。例えば、図7(a)のアンケートを実施した後に、続けて図7(b)のアンケートを実施する構成としてもよい。 Further, the questionnaire to be displayed on the user terminal 30 can be displayed in the display form as shown in FIGS. 7 (b) and 7 (c). FIG. 7B shows an example of a questionnaire in a matrix format. In the example shown in FIG. 7B, arousal and sedation are plotted on the vertical axis, and comfort and discomfort are plotted on the horizontal axis. The user selects an area corresponding to the psychological state (feeling) after the meeting on the screen shown in FIG. 7 (b). As a result, the conference support device 100 can infer the subjective psychological state (feeling) of the participants (users) toward the conference. Further, as shown in FIG. 7 (c), the questionnaire may be in the form of asking the user in a word format. In the case of the questionnaire in the form of FIG. 7 (c), the psychological state (feeling) of the user for the meeting can be estimated as in the case of the questionnaire shown in FIG. 7 (b). The example of the questionnaire shown in FIGS. 7 (a) to 7 (c) may be configured to display any one of FIGS. 7 (a) to 7 (c) as a questionnaire. Alternatively, the questionnaire may be conducted by displaying a plurality of display forms of FIGS. 7 (a) to 7 (c) in order. For example, the questionnaire of FIG. 7 (a) may be performed, and then the questionnaire of FIG. 7 (b) may be continuously performed.
 図7(b)に示すアンケートについて説明する。ユーザによってプロットされた場所に応じて図8に示すような、ユーザの心理状態や感情を推測し割り当てることができる。例えば、図8に向かって左上の箇所は、参加者が「イライラ」した状態であることを示し、向かって左上に進むにつれて「イライラ」の度合いは増すことになる。同様に図8において、向かって右上は、ユーザが「集中」していることを示し、右上に進むにつれて「集中」の度合いは増すことになる。また、図8に向かって右下は、ユーザが「リラックス」した状態であることを示し、右下に進むにつれて「リラックス」の度合いは増すものとする。さらに、左下は、ユーザの感情が「退屈」であることを示し、他の心理状態および感情と同様に左下に進むにつれて、「退屈」の度合いが増すことになる。 The questionnaire shown in FIG. 7 (b) will be described. The user's psychological state and emotions can be inferred and assigned according to the location plotted by the user, as shown in FIG. For example, the upper left portion of FIG. 8 indicates that the participant is in a “frustrated” state, and the degree of “irritated” increases as the participant moves toward the upper left. Similarly, in FIG. 8, the upper right corner indicates that the user is "concentrated", and the degree of "concentration" increases as the user advances to the upper right corner. Further, it is assumed that the lower right portion of FIG. 8 indicates that the user is in a “relaxed” state, and the degree of “relaxation” increases as the user advances to the lower right corner. Further, the lower left indicates that the user's emotions are "boring", and as with other psychological states and emotions, the degree of "boring" increases as the user progresses to the lower left.
 アンケート結果取得部115は、ユーザ端末30に表示されたアンケートに対し、ユーザが選択した情報を、ネットワーク40を介して取得し、集計部116に送る。 The questionnaire result acquisition unit 115 acquires the information selected by the user for the questionnaire displayed on the user terminal 30 via the network 40, and sends it to the aggregation unit 116.
 集計部116は、アンケート結果取得部115において取得したアンケート結果の集計を行い、集計結果を集計結果DB124に格納する。なお、本実施形態において、集計部116は、取得できた参加者のアンケート結果の平均値を算出する。 The totaling unit 116 aggregates the questionnaire results acquired by the questionnaire result acquisition unit 115, and stores the aggregated results in the aggregated result DB 124. In addition, in this embodiment, the totaling unit 116 calculates the average value of the questionnaire results of the participants who could be acquired.
 アンケートの表示形態が図7(b)に示すマトリックス形式の場合は、ユーザがプロットした場所の平均値が集計結果として算出される。一方で、アンケートの表示形態が図7(a)または図7(c)に示すような文言形式である場合には、例えば、集計部116は、快適―不快の軸において、回答が「はい」の場合は、値に「4」を割り当て、回答が「いいえ」の場合には、値に「-4」を割り当てる。さらに、集計部116は、この割り当てた値に対し、参加者の平均値を算出することで集計を行う。 When the display form of the questionnaire is the matrix format shown in FIG. 7B, the average value of the places plotted by the user is calculated as the aggregation result. On the other hand, when the display form of the questionnaire is the wording format as shown in FIG. 7 (a) or FIG. 7 (c), for example, the tabulation unit 116 answers "yes" on the comfortable-unpleasant axis. In the case of, "4" is assigned to the value, and if the answer is "No", "-4" is assigned to the value. Further, the totaling unit 116 totals by calculating the average value of the participants with respect to the assigned value.
 図9(a)に、アンケートの集計結果の情報を示す。例えば、図9(a)の1行目に示す、1602会議室で行われた会議に対するアンケート結果では、アンケート結果として(2、-2)が格納されている。これは、集計部116が取得できた参加者のアンケート結果の平均値を算出した結果、図9(b)のエリア124aに示す場所になったことを示す。図9(b)に示すエリア124aは、エリアの位置を数値に換算することで、結果として(2、-2)となる。一方で、図9(a)の2行目に示す会議においては、アンケート結果の集計により、図9(b)のエリア124bに示す場所が参加者の平均値となり、数値に換算した結果として(-1、-1)が、集計結果に格納されている。 Figure 9 (a) shows the information on the aggregated results of the questionnaire. For example, in the questionnaire result for the conference held in the 1602 conference room shown in the first line of FIG. 9A, (2, -2) is stored as the questionnaire result. This indicates that as a result of calculating the average value of the questionnaire results of the participants obtained by the aggregation unit 116, the place is shown in the area 124a of FIG. 9B. The area 124a shown in FIG. 9B becomes (2, -2) as a result of converting the position of the area into a numerical value. On the other hand, in the meeting shown in the second line of FIG. 9A, the place shown in the area 124b of FIG. 9B is the average value of the participants by totaling the questionnaire results, and the result is converted into a numerical value ( -1, -1) are stored in the aggregation result.
 なお、本実施形態において、アンケート結果の集計は、参加者の平均値を算出する手段を示したが、アンケート結果の集計の手段はこれに限定されない。例えば、集計部116は、アンケート結果が得られた参加者の標準偏差を算出し、算出した結果を、アンケートの集計結果として用いてもよい。また、集計結果DB124に格納された、集計結果は、表示制御部114を介して、ユーザ端末30に表示させてもよい。これにより、例えば、会議の管理者等は、ユーザ端末30を介して、図9(a)に示すような集計結果を確認することができ、会議情報に対するユーザの心理状態の傾向を認識することが可能となる。これにより、例えば、環境制御機器200や会議室20自体に異常がある場合において、ユーザの心理状態の傾向から、異常を認識することが可能となる。 In the present embodiment, the means for totaling the questionnaire results shows the means for calculating the average value of the participants, but the means for totaling the questionnaire results is not limited to this. For example, the aggregation unit 116 may calculate the standard deviation of the participants for whom the questionnaire results are obtained, and use the calculated results as the aggregation results of the questionnaire. Further, the aggregated result stored in the aggregated result DB 124 may be displayed on the user terminal 30 via the display control unit 114. Thereby, for example, the conference manager or the like can confirm the aggregation result as shown in FIG. 9A via the user terminal 30, and recognize the tendency of the user's psychological state with respect to the conference information. Is possible. Thereby, for example, when there is an abnormality in the environmental control device 200 or the conference room 20 itself, it is possible to recognize the abnormality from the tendency of the user's psychological state.
 判定部117は、所定の閾値に基づいて、会議に対する参加者のアンケートの集計結果を判定する。図10に各会議の種類に応じた集計結果の所定の閾値を示す。例えば、会議の種類が「フォーマル」の場合、覚醒-鎮静の軸(縦軸)において、集計結果の値が-2以上、2以下であるのが好ましく、-2および2が閾値となる。例えば「フォーマル」な会議では、議論等により、ある程度会議は活性化されることが想定されるが、覚醒しすぎると、議論が発散し、「フォーマル」な会議としては好ましくないと考えられる。同様に、会議が鎮静しすぎるのも会議として好ましくない。したがって、本実施形態において、「フォーマル」な会議の縦軸の閾値で定める範囲は、-2以上、2以下となる。 The determination unit 117 determines the aggregated result of the participant's questionnaire for the meeting based on a predetermined threshold value. FIG. 10 shows a predetermined threshold value of the aggregation result according to the type of each conference. For example, when the type of meeting is "formal", it is preferable that the value of the aggregated result is -2 or more and 2 or less on the awakening-sedation axis (vertical axis), and -2 and 2 are threshold values. For example, in a "formal" meeting, it is expected that the meeting will be activated to some extent by discussions, etc. However, if the meeting is awakened too much, the discussion will diverge and it is considered unfavorable for a "formal" meeting. Similarly, it is not desirable for a meeting to be too sedated. Therefore, in the present embodiment, the range defined by the threshold value on the vertical axis of the "formal" meeting is -2 or more and 2 or less.
 また、「スタンダード」な会議の場合は、覚醒の度合いを高め、ある程度の活性化させるのが好ましいと考えられるため、本実施形態において、「スタンダード」な会議の縦軸の閾値で定める範囲は、0以上、4以下とする。さらに、本実施形態において「カジュアル」な会議の場合は、覚醒-鎮静の軸(縦軸)において閾値は設けない。なお、「フォーマル」、「スタンダード」、および「カジュアル」において、快適-不快(横軸)については、すべて快適側であるのが好ましいため、本実施形態においては、すべて閾値で定める範囲を0以上、4以下としている。なお、図10に示す例は、会議の種類に対する閾値の例を示したが、会議の場所、および時間帯を反映させた閾値を用いてもよい。例えば、夜間の会議の場合、疲れ等の理由により、ユーザの心理状態が、午前の会議の場合に比べて悪い数値となることが予想される。そのため、例えば時間帯が夜間の場合の会議においては、午前や午後の場合と比べて閾値の値を上げたものを用意し、制御情報調整部118において図11に示す変更が実施され易くしてもよい。 Further, in the case of a "standard" meeting, it is preferable to increase the degree of arousal and activate it to some extent. Therefore, in the present embodiment, the range defined by the threshold value on the vertical axis of the "standard" meeting is set. It shall be 0 or more and 4 or less. Further, in the case of a "casual" meeting in the present embodiment, no threshold value is provided on the arousal-sedation axis (vertical axis). In "formal", "standard", and "casual", it is preferable that all comfort-discomfort (horizontal axis) is on the comfortable side. Therefore, in the present embodiment, the range defined by the threshold value is 0 or more. It is set to 4 or less. Although the example shown in FIG. 10 shows an example of a threshold value for the type of conference, a threshold value that reflects the location and time zone of the conference may be used. For example, in the case of a night meeting, it is expected that the user's psychological state will be worse than that in the morning meeting due to reasons such as tiredness. Therefore, for example, in a meeting when the time zone is nighttime, a meeting with a higher threshold value is prepared as compared with the case of morning or afternoon, so that the change shown in FIG. 11 can be easily implemented in the control information adjustment unit 118. May be good.
 制御情報調整部118は、判定部117で判定された判定結果に応じて、対応関係情報DB122に格納された対応関係情報に含まれる制御情報を更新する。具体的には、制御情報調整部118は、判定部117において、集計結果の値が所定の閾値で定める範囲内であると判定された場合は、機器制御DB123に格納された制御情報と、会議情報DB121に格納された会議情報とに基づいて、対応関係情報を生成する。さらに、制御情報調整部118は、生成した対応関係情報を対応関係情報DB122に格納する。具体的には、対応関係情報DB125を、機器制御DB123に格納されている制御情報のパラメータで更新する。 The control information adjusting unit 118 updates the control information included in the correspondence information stored in the correspondence information DB 122 according to the determination result determined by the determination unit 117. Specifically, when the determination unit 117 determines in the determination unit 117 that the value of the aggregation result is within the range determined by a predetermined threshold value, the control information adjustment unit 118 and the control information stored in the device control DB 123 and the conference. Correspondence relationship information is generated based on the conference information stored in the information DB 121. Further, the control information adjusting unit 118 stores the generated correspondence information in the correspondence information DB 122. Specifically, the correspondence information DB 125 is updated with the parameters of the control information stored in the device control DB 123.
 例えば、会議の開始に時に対応関係情報DB122から取得した制御情報で会議を行い、会議の途中で制御情報が変更されていない場合は、制御情報の値に変化がないため、対応関係情報を更新しても制御情報に変化はない。すなわち実際には、集計結果が閾値で定める範囲内であると判定した場合は、会議の途中で変更された場合において、変更された環境制御機器200の制御情報によって更新されることになる。なお、図10に示す所定の閾値は、一例であって、本実施形態を限定するものではない。例えば、会議の主催者の意向によって、会議の種類に応じた閾値を変更し、本実施形態に適用させることも可能である。 For example, if a meeting is held with the control information acquired from the correspondence information DB 122 at the start of the meeting and the control information is not changed in the middle of the meeting, the value of the control information does not change, so the correspondence information is updated. However, there is no change in the control information. That is, in reality, when it is determined that the aggregation result is within the range defined by the threshold value, it will be updated by the changed control information of the environmental control device 200 when it is changed in the middle of the meeting. The predetermined threshold value shown in FIG. 10 is an example and does not limit the present embodiment. For example, it is also possible to change the threshold value according to the type of the conference and apply it to the present embodiment according to the intention of the organizer of the conference.
 一方で、制御情報調整部118は、判定部117において集計結果の値が閾値で定める範囲外であると判定された場合には、集計結果の内容に応じて、制御情報の補正を行い、この補正後の制御情報を用いて、対応関係情報DB122を更新する。具体的には、例えば、図11に示すように、鎮静-覚醒の軸(縦軸)の集計結果が閾値より低い場合、値を高めるように、環境制御機器200の制御情報に対し、図11に示す1行目の鎮静から覚醒への欄に示す補正が行われる。図11に示す例においては、鎮静から覚醒への補正は、照明を1000K上げる。また気流の種類(または強さ)を変更する。例えば、本実施形態においては、気流の強さを1段階強くする。さらに、必要に応じて香りの種類(または強さ)を変更する。本実施形態においては、例えば、香りの強さを1段階強くする。同様に、音響、および空調においてもそれぞれ1段階強くする。 On the other hand, when the determination unit 117 determines that the value of the aggregation result is out of the range defined by the threshold value, the control information adjustment unit 118 corrects the control information according to the content of the aggregation result. The correspondence information DB 122 is updated using the corrected control information. Specifically, for example, as shown in FIG. 11, when the aggregated result of the sedation-awakening axis (vertical axis) is lower than the threshold value, the value is increased in FIG. 11 with respect to the control information of the environmental control device 200. The correction shown in the column from sedation to awakening in the first line shown in is performed. In the example shown in FIG. 11, the correction from sedation to arousal raises the illumination by 1000K. Also change the type (or strength) of the airflow. For example, in the present embodiment, the strength of the airflow is increased by one step. In addition, the type (or intensity) of the scent is changed as needed. In the present embodiment, for example, the intensity of the scent is increased by one step. Similarly, in acoustics and air conditioning, each is strengthened by one step.
 一方で、鎮静-覚醒の軸(縦軸)の集計結果が閾値より高い場合は、例えば、図11に示すように、各環境制御機器200の設定値を下げる方向に制御情報を変更させる。なお、本実施形態において、覚醒から鎮静に向かわせるための気流および香りの制御はそれぞれ1段階、値を弱くする補正に限定されず、より安らぐ(緊張を和らげる)気流や香りの制御が可能ならば、より安らぐ方向の制御情報の補正を行う。 On the other hand, when the aggregated result of the sedation-awakening axis (vertical axis) is higher than the threshold value, for example, as shown in FIG. 11, the control information is changed in the direction of lowering the set value of each environmental control device 200. In the present embodiment, the control of the airflow and the scent for moving from awakening to sedation is not limited to the correction for weakening the value by one step each, and if it is possible to control the airflow and the scent to be more comfortable (to relieve tension). If so, the control information in the more comfortable direction is corrected.
 さらに、快適-不快の軸(横軸)の集計結果が閾値より低い場合には、気流、および香りの種類を変化させる。具体的には、自然な気流を適用したり、ミント系や柑橘系の香りを適用したりする。なお、図11に示す制御情報の補正は、一例であり本実施形態を限定するものではない。例えば、不快から快適に向かわせる方向の補正として、図11では照明、音響および空調の補正は行わない例を示しているが、快適に向かう方向に音響や空調を制御してもよい。 Furthermore, if the aggregated result of the comfort-discomfort axis (horizontal axis) is lower than the threshold value, the airflow and the type of scent are changed. Specifically, a natural air flow is applied, or a mint-based or citrus-based scent is applied. The correction of the control information shown in FIG. 11 is an example and does not limit the present embodiment. For example, as a correction in the direction from discomfort to comfort, FIG. 11 shows an example in which lighting, sound, and air conditioning are not corrected, but sound and air conditioning may be controlled in the direction toward comfort.
 (会議支援システム1の処理フローの概略)
 次に、会議支援システム1の動作の一例のフローチャートについて、図12に基づいて説明する。なお、図12のフローチャートは、電源オフや処理終了の割り込みによっても処理は終了する。また、以下のフローチャートの説明において、上述の会議支援装置100の説明で記載した内容と同じ内容については、省略または簡略化して説明する。
(Outline of processing flow of conference support system 1)
Next, a flowchart of an example of the operation of the conference support system 1 will be described with reference to FIG. In the flowchart of FIG. 12, the processing is also terminated by the power off or the interrupt of the processing termination. Further, in the description of the following flowchart, the same contents as those described in the above-mentioned explanation of the conference support device 100 will be omitted or simplified.
 ステップS1201において、会議情報取得部111は、開催される会議の種類等の会議情報を取得し、会議情報DB121に記憶する。会議情報は、図3に示す画面がユーザ端末30に表示され、ユーザは、ユーザ端末30に表示された画面を介して会議に関する種類等の情報を入力する。例えば、会議に関する情報は、会議の開催場所、種類、および開催時間である。 In step S1201, the conference information acquisition unit 111 acquires conference information such as the type of conference to be held and stores it in the conference information DB 121. As for the conference information, the screen shown in FIG. 3 is displayed on the user terminal 30, and the user inputs information such as a type related to the conference through the screen displayed on the user terminal 30. For example, information about a meeting is the location, type, and time of the meeting.
 ステップS1202において、制御情報取得部112は、会議情報に基づいて対応関係情報DB122から、環境制御機器200の制御情報を取得し、機器制御DB123に格納する。 In step S1202, the control information acquisition unit 112 acquires the control information of the environment control device 200 from the correspondence information DB 122 based on the conference information and stores it in the device control DB 123.
 ステップS1203において、機器制御部113は、機器制御DB123に格納された、環境制御機器200を制御するための制御情報に基づいて、環境制御機器200を制御する。具体的には、機器制御部113は、制御情報に基づいて、ネットワークIF140を介して、環境制御機器200に対して、制御指示を送る。各環境制御機器200は、機器制御部113から送られてきた制御指示に従って、環境制御機器200を動作させる。また、ユーザが直接、環境制御機器200を制御した場合、その制御情報が環境制御機器200からネットワーク40を介して機器制御部113に送られてくる。機器制御部113は送られてきた制御情報を受け付け、機器制御DB123に格納する。 In step S1203, the device control unit 113 controls the environment control device 200 based on the control information for controlling the environment control device 200 stored in the device control DB 123. Specifically, the device control unit 113 sends a control instruction to the environment control device 200 via the network IF 140 based on the control information. Each environmental control device 200 operates the environmental control device 200 according to the control instruction sent from the device control unit 113. Further, when the user directly controls the environment control device 200, the control information is sent from the environment control device 200 to the device control unit 113 via the network 40. The device control unit 113 receives the sent control information and stores it in the device control DB 123.
 ステップS1204において、表示制御部114は、会議終了後に、ユーザ端末30に対し、会議に関するアンケートを送信し、ユーザ端末30にアンケートを表示させる。例えば、表示制御部114は、会議終了時間になると、ユーザ端末30にアンケートを表示させる。あるいは、会議終了時間前であっても、図3(c)に示す強制終了ボタンの押下により、会議が終了する旨の情報が表示制御部114に伝わると、表示制御部114は、ユーザ端末30にアンケートを表示させる。 In step S1204, the display control unit 114 sends a questionnaire about the conference to the user terminal 30 after the conference is completed, and causes the user terminal 30 to display the questionnaire. For example, the display control unit 114 causes the user terminal 30 to display the questionnaire at the end time of the conference. Alternatively, even before the end time of the conference, when the information to the effect that the conference is terminated is transmitted to the display control unit 114 by pressing the forced end button shown in FIG. 3 (c), the display control unit 114 tells the user terminal 30. Display the questionnaire.
 ステップS1205において、アンケート結果取得部115は、ユーザ端末30に表示されたアンケートに対し、ユーザが選択した情報を、ネットワーク40を介して取得し、集計部116に送る。 In step S1205, the questionnaire result acquisition unit 115 acquires the information selected by the user for the questionnaire displayed on the user terminal 30 via the network 40, and sends it to the aggregation unit 116.
 ステップS1206において、集計部116は、アンケート結果取得部115において取得したアンケート結果の集計を行い、集計結果を集計結果DB124に格納する。なお、本実施形態において、集計部116は、取得できた参加者のアンケート結果の平均値を算出する。 In step S1206, the totaling unit 116 aggregates the questionnaire results acquired by the questionnaire result acquisition unit 115, and stores the aggregated results in the aggregated result DB 124. In addition, in this embodiment, the totaling unit 116 calculates the average value of the questionnaire results of the participants who could be acquired.
 ステップS1207において、判定部117は、所定の閾値に基づいて、会議に対する参加者のアンケートの集計結果を判定する。本実施形態において所定の閾値は、例えば、図10に示す通り、各会議の種類に応じた集計結果に対応する閾値である。ステップS1207において、判定部117は、集計結果が閾値で定める範囲内であると判定した場合(ステップS1207:YES)には、ステップS1208に進む。一方で、ステップS1207において、判定部117は、集計結果が閾値で定める範囲外であると判定した場合(ステップS1207:NO)には、ステップS1209に進む。 In step S1207, the determination unit 117 determines the aggregated result of the participant's questionnaire for the conference based on a predetermined threshold value. In the present embodiment, the predetermined threshold value is, for example, as shown in FIG. 10, a threshold value corresponding to the aggregation result according to the type of each conference. If the determination unit 117 determines in step S1207 that the aggregation result is within the range defined by the threshold value (step S1207: YES), the determination unit 117 proceeds to step S1208. On the other hand, in step S1207, when the determination unit 117 determines that the aggregation result is out of the range defined by the threshold value (step S1207: NO), the process proceeds to step S1209.
 ステップS1208において、制御情報調整部118は、機器制御DB123に格納されている制御情報に基づいて、対応関係情報DB122に格納された会議情報と制御情報との対応関係情報を更新する。例えば、会議の途中で環境制御機器200の制御情報が変更された場合において、変更された環境制御機器200の制御情報によって、対応関係情報が更新されることになる。 In step S1208, the control information adjusting unit 118 updates the correspondence information between the conference information and the control information stored in the correspondence information DB 122 based on the control information stored in the device control DB 123. For example, when the control information of the environment control device 200 is changed in the middle of the meeting, the correspondence information is updated by the changed control information of the environment control device 200.
 ステップS1209において、制御情報調整部118は、機器制御DB123に格納された制御情報を、集計結果の内容に応じて補正する。具体的には、制御情報調整部118は、例えば、図11に示すように、各軸における補正の方向に対応した環境制御機器200の調整内容に応じて制御情報を補正する。 In step S1209, the control information adjusting unit 118 corrects the control information stored in the device control DB 123 according to the content of the aggregation result. Specifically, as shown in FIG. 11, for example, the control information adjusting unit 118 corrects the control information according to the adjustment content of the environmental control device 200 corresponding to the correction direction in each axis.
 ステップS1210において、制御情報調整部118は、ステップS1209で補正した制御情報に基づいて、対応関係情報DB122に格納された会議情報と制御情報との対応関係情報について、制御情報を更新する。 In step S1210, the control information adjusting unit 118 updates the control information about the correspondence information between the conference information and the control information stored in the correspondence information DB 122 based on the control information corrected in step S1209.
 以上の通り、第1の実施形態に係る会議支援システム1は、会議の参加者の心理状態を推測することが可能なアンケートの結果を集計し、ユーザの心理状態を判定し、この判定結果に基づいて、会議室の環境制御機器200の制御情報を更新する。これにより、会議支援装置100は、会議が行われる空間の環境を制御する環境制御機器200の制御において、ユーザの心理状態を反映させることができる。したがって、会議の参加者(ユーザ)の心理状態を反映させた制御情報を用いて環境制御機器200の制御を行うことで、ユーザの意に適した、会議室等の空間の環境の制御が可能となる。 As described above, the conference support system 1 according to the first embodiment aggregates the results of the questionnaire that can estimate the psychological state of the participants of the conference, determines the psychological state of the user, and uses this determination result as the result. Based on this, the control information of the environmental control device 200 in the conference room is updated. Thereby, the conference support device 100 can reflect the psychological state of the user in the control of the environment control device 200 that controls the environment of the space where the conference is held. Therefore, by controlling the environment control device 200 using the control information that reflects the psychological state of the participants (users) of the conference, it is possible to control the environment of the space such as the conference room, which is suitable for the user's intention. Will be.
 また、第1の実施形態に係る会議支援システム1は、環境制御機器200として、照明装置、空調装置、香り発生装置、音響装置、または換気装置の少なくとも一つを含むことができる。これにより、会議室20において、より柔軟に空間の環境を調整することが可能となる。また、会議支援システム1は、会議の種類や会議の場所に対応させて、空間の環境を調整することが可能となる。 Further, the conference support system 1 according to the first embodiment can include at least one of a lighting device, an air conditioner, a scent generator, an acoustic device, or a ventilation device as the environmental control device 200. This makes it possible to more flexibly adjust the space environment in the conference room 20. In addition, the conference support system 1 can adjust the spatial environment according to the type of conference and the location of the conference.
 さらに、第1の実施形態に係る会議支援装置100は、判定部117において、会議情報に対応した閾値に基づいてアンケートの集計結果の値を判定することが可能となる。これにより、会議の種類等の会議情報に対応した詳細な閾値の判定が可能となり、より適切にユーザの心理状態を反映した環境制御機器200の制御情報を設定することが可能となる。 Further, the conference support device 100 according to the first embodiment can determine the value of the aggregated result of the questionnaire in the determination unit 117 based on the threshold value corresponding to the conference information. This makes it possible to determine a detailed threshold value corresponding to the conference information such as the type of conference, and it is possible to more appropriately set the control information of the environmental control device 200 that reflects the psychological state of the user.
(第2の実施形態)
 以上のとおり、具体的な実施形態を一つ説明したが、上述した実施形態は例示であって本実施形態を限定するものではない。例えば、上述の実施形態では、判定部117が、アンケート結果に応じて所定の閾値に基づいて判定し、制御情報調整部118が環境制御機器200の制御情報を更新する形態を例示した。ここではさらに、会議支援装置105において、環境制御機器200の制御情報と、アンケート結果を学習させ、学習した結果を対応関係情報DB125として用いる第2の実施形態に係る会議支援システムについて、第1の実施形態と異なる構成について説明する。
(Second embodiment)
As described above, one specific embodiment has been described, but the above-described embodiment is an example and does not limit the present embodiment. For example, in the above-described embodiment, the determination unit 117 makes a determination based on a predetermined threshold value according to the questionnaire result, and the control information adjustment unit 118 updates the control information of the environmental control device 200. Here, further, regarding the conference support system according to the second embodiment, in the conference support device 105, the control information of the environmental control device 200 and the questionnaire result are learned and the learned result is used as the correspondence information DB 125. A configuration different from the embodiment will be described.
 図13は、第2の実施形態に係る会議支援装置105の機能を説明するための機能ブロック図である。 FIG. 13 is a functional block diagram for explaining the function of the conference support device 105 according to the second embodiment.
 第1の実施形態に係る会議支援装置100の制御部110に備えられた判定部117および制御情報調整部118の代わりに、機械学習部151を備える学習部150を有する点で、第2の実施形態は、第1の実施形態と異なる。 The second embodiment is provided with a learning unit 150 including a machine learning unit 151 instead of the determination unit 117 and the control information adjusting unit 118 provided in the control unit 110 of the conference support device 100 according to the first embodiment. The embodiment is different from the first embodiment.
 機械学習部151は、会議情報、制御情報、およびアンケートの集計結果をセットとして、学習用データおよび教師データとして機械学習部151に入力する。そして、機械学習部151は、会議情報、制御情報、および集計結果の関係性を学習することにより、学習済モデルとして、対応関係情報DB125を生成する。具体的には、会議情報とそれに対応する制御情報に対し、ユーザの心理状態を示すアンケートの集計結果を教師付きデータとして機械学習部151の入力データとして用いる。すなわち、会議情報と、制御情報との対応関係において、ユーザの心理状態がより良好となるように学習される。なお、ユーザの心理状態が良好であるとは、例えば、図8に示す図において、より「快適」の度合いが高い状態である。 The machine learning unit 151 inputs the conference information, control information, and the aggregated result of the questionnaire as a set into the machine learning unit 151 as learning data and teacher data. Then, the machine learning unit 151 generates the correspondence information DB 125 as a learned model by learning the relationship between the conference information, the control information, and the aggregation result. Specifically, for the conference information and the control information corresponding to the conference information, the aggregated result of the questionnaire showing the psychological state of the user is used as the input data of the machine learning unit 151 as the supervised data. That is, in the correspondence between the conference information and the control information, the user's psychological state is learned to be better. It should be noted that a good user's psychological state means, for example, a state in which the degree of "comfort" is higher in the figure shown in FIG.
 なお、機械学習部151にはニューラルネットワークのモデルが用いられる。機械学習部151に用いられるニューラルネットワークモデルは、DNN(ディープニューラルネットワーク)、畳み込みニューラルネットワーク(CNN)または、再帰型ニューラルネットワーク(RNN、LSTM)等のモデルが適用できる。ただし、ニューラルネットワークモデルの種類は本実施形態を限定するものではない。 A neural network model is used for the machine learning unit 151. As the neural network model used in the machine learning unit 151, a model such as a DNN (deep neural network), a convolutional neural network (CNN), or a recurrent neural network (RNN, LSTM) can be applied. However, the type of neural network model is not limited to this embodiment.
 また、図13において、学習部150は、制御部110とは別の構成要素として設けられる構成例を示しているが、第2の実施形態は、この構成に限定されない。例えば、学習部150が制御部110に含まれる構成としてもよい。さらには、学習部150は、会議支援装置105内に設けられる構成に限定されない。例えば、記憶部120から、それぞれ会議情報、制御情報、および集計結果を読み取り、これらを学習セットとして、これらの学習セットをサーバ10以外のシステムで学習させて、学習済モデルとして対応関係情報DB125を生成する構成としてもよい。この場合、対応関係情報DB125は、サーバ10の外部より、入出力IF130、またはネットワークIF140を介して、会議支援装置105の記憶部120に取り込まれるものとする。 Further, in FIG. 13, the learning unit 150 shows a configuration example provided as a component different from the control unit 110, but the second embodiment is not limited to this configuration. For example, the learning unit 150 may be included in the control unit 110. Furthermore, the learning unit 150 is not limited to the configuration provided in the conference support device 105. For example, the conference information, the control information, and the aggregation result are read from the storage unit 120, respectively, these are used as a learning set, and these learning sets are trained by a system other than the server 10, and the correspondence information DB 125 is used as a learned model. It may be a configuration to be generated. In this case, the correspondence information DB 125 is taken into the storage unit 120 of the conference support device 105 from the outside of the server 10 via the input / output IF 130 or the network IF 140.
 上述の通り、第2の実施形態に係る会議支援装置105では、実際に学習させた学習済モデルである対応関係情報DB125を用いることにより、参加者(ユーザ)の心理状態が反映された対応関係情報DB125を得ることができる。これにより、会議の形態に応じた、より適切な環境制御機器200の制御情報を取得することが可能となり、会議の空間の環境制御において適切な制御が可能となる。 As described above, in the conference support device 105 according to the second embodiment, the correspondence relationship reflecting the psychological state of the participant (user) is reflected by using the correspondence relationship information DB 125 which is a learned model actually trained. Information DB 125 can be obtained. As a result, it becomes possible to acquire more appropriate control information of the environmental control device 200 according to the form of the conference, and it becomes possible to perform appropriate control in the environmental control of the space of the conference.
(他の実施形態)
 以上、本実施形態を説明したが、実施形態はこれらに限定されるものではなく、実施形態の要旨の範囲内で種々の変形が可能である。また、さまざまな実施形態の一部または全部を組み合わせて新たな実施形態とすることも可能である。
(Other embodiments)
Although the present embodiment has been described above, the embodiment is not limited to these, and various modifications can be made within the scope of the gist of the embodiment. It is also possible to combine some or all of the various embodiments into a new embodiment.
 上述の実施形態において、会議支援システム1は、会議の終了時にユーザ端末30にアンケートを表示させる例を示したが、会議の途中でアンケートを表示させてもよい。例えば、会議の休憩時間にアンケートを実施し、アンケート結果に応じて、環境制御機器200の制御情報を変更する形態としてもよい。この場合、制御情報調整部118は、対応関係情報DB122の制御情報を更新する。その後、制御情報取得部112は、変更された制御情報を取得し、機器制御DB123に格納する。そして、機器制御部113が、変更された制御情報に基づいて環境制御機器200を制御する構成としてもよい。あるいは、制御情報調整部118は、直接、機器制御DB123を更新し、機器制御部113が、変更された制御情報に基づいて環境制御機器200を制御する構成としてもよい。 In the above-described embodiment, the conference support system 1 has shown an example of displaying a questionnaire on the user terminal 30 at the end of the conference, but the questionnaire may be displayed in the middle of the conference. For example, a questionnaire may be conducted during the break time of the meeting, and the control information of the environmental control device 200 may be changed according to the result of the questionnaire. In this case, the control information adjusting unit 118 updates the control information of the correspondence information DB 122. After that, the control information acquisition unit 112 acquires the changed control information and stores it in the device control DB 123. Then, the device control unit 113 may be configured to control the environment control device 200 based on the changed control information. Alternatively, the control information adjusting unit 118 may directly update the device control DB 123, and the device control unit 113 may control the environment control device 200 based on the changed control information.
 上述の実施形態において、会議支援システム1は、ユーザ端末30において入力された会議情報に基づいて会議支援装置100が環境制御機器200を制御する、いわゆるクラウドコンピューティングとしての構成例を示した。しかし、会議支援システム1の構成は、これに限定されない。例えば、会議支援装置100およびユーザ端末30を、会議室20ごとに設け、環境制御機器200を会議室20ごとに制御する、いわゆるエッジコンピューティングとして構成してもよい。その場合、ネットワーク40は、有線または近距離通信用の無線で構成することもできる。 In the above-described embodiment, the conference support system 1 shows a configuration example as so-called cloud computing in which the conference support device 100 controls the environment control device 200 based on the conference information input in the user terminal 30. However, the configuration of the conference support system 1 is not limited to this. For example, the conference support device 100 and the user terminal 30 may be provided for each conference room 20, and the environment control device 200 may be configured for each conference room 20, so-called edge computing. In that case, the network 40 may also be configured to be wired or wireless for short-range communication.
 また、上述した方法をコンピュータに実行させるコンピュータプログラム(会議支援プログラム)およびそのプログラムを記録したコンピュータ読み取り可能な記録媒体は、本実施形態の範囲に含まれる。ここで、コンピュータ読み取り可能な記録媒体の種類は任意である。また、上述のコンピュータプログラムは、上述の記録媒体に記録されたものに限られず、電気通信回線、無線または有線通信回線、インターネットを代表とするネットワーク等を経由して伝送されるものであってもよい。 Further, a computer program (conference support program) for causing a computer to execute the above-mentioned method and a computer-readable recording medium on which the program is recorded are included in the scope of the present embodiment. Here, the type of computer-readable recording medium is arbitrary. Further, the above-mentioned computer program is not limited to the one recorded on the above-mentioned recording medium, and may be transmitted via a telecommunication line, a wireless or wired communication line, a network represented by the Internet, or the like. good.
 以下に、本実施形態に係る会議支援装置100、105、会議支援システム1、および、会議支援方法の特徴について記載する。 The features of the conference support devices 100 and 105, the conference support system 1, and the conference support method according to the present embodiment are described below.
 (1)会議支援装置100は、以下の構成を有する。
 (i)開催される会議に関する会議情報を取得する会議情報取得部111を含む。
 (ii)会議が行われる空間の環境を制御する環境制御機器200の制御情報と、会議情報との対応関係を示す対応関係情報を記憶する記憶部120を含む。
 (iii)会議情報に対応する制御情報を、記憶部120に記憶された対応関係情報から取得する制御情報取得部112を含む。
 (iv)制御情報に基づいて、環境制御機器200を制御する機器制御部113を含む。
 (v)会議の参加者の心理状態を推測することが可能なアンケートを、ユーザ端末30に表示させる表示制御部114を含む。
 (vi)ユーザ端末30から送られてくるアンケート結果を取得するアンケート結果取得部115を含む。
 (vii)アンケート結果を集計し、集計結果を生成する集計部116を含む。
 (viii)集計結果の値を、所定の閾値に基づいて判定する判定部117を含む。
 (ix)判定部117で判定された判定結果に応じて、対応関係情報に含まれる制御情報を更新する制御情報調整部118を含む。
(1) The conference support device 100 has the following configuration.
(I) Includes a conference information acquisition unit 111 that acquires conference information regarding the conference to be held.
(Ii) Includes a storage unit 120 that stores control information of the environment control device 200 that controls the environment of the space where the conference is held and correspondence information indicating the correspondence between the conference information.
(Iii) The control information acquisition unit 112 that acquires the control information corresponding to the conference information from the correspondence relation information stored in the storage unit 120 is included.
(Iv) The device control unit 113 that controls the environment control device 200 based on the control information is included.
(V) A display control unit 114 for displaying a questionnaire on the user terminal 30 capable of estimating the psychological state of the participants of the conference is included.
(Vi) Includes a questionnaire result acquisition unit 115 that acquires a questionnaire result sent from the user terminal 30.
(Vii) Includes an aggregation unit 116 that aggregates the questionnaire results and generates the aggregation results.
(Viii) A determination unit 117 for determining the value of the aggregation result based on a predetermined threshold value is included.
(Ix) Includes a control information adjusting unit 118 that updates the control information included in the correspondence information according to the determination result determined by the determination unit 117.
 本開示によれば、会議支援装置100は、会議の参加者の心理状態を推測することが可能なアンケートの結果を集計し、ユーザの心理状態を判定し、この判定結果に基づいて、会議室の環境制御機器200の制御情報を更新する。これにより、会議支援装置100は、会議が行われる空間の環境を制御する環境制御機器200の制御において、ユーザの心理状態を反映させることができる。したがって、会議の参加者(ユーザ)の心理状態を反映させた制御情報を用いて環境制御機器200の制御を行うことで、ユーザの意に適した、会議室等の空間の環境の制御が可能となる。 According to the present disclosure, the conference support device 100 aggregates the results of a questionnaire capable of estimating the psychological state of the participants of the conference, determines the psychological state of the user, and based on this determination result, the conference room. The control information of the environment control device 200 of is updated. Thereby, the conference support device 100 can reflect the psychological state of the user in the control of the environment control device 200 that controls the environment of the space where the conference is held. Therefore, by controlling the environment control device 200 using the control information that reflects the psychological state of the participants (users) of the conference, it is possible to control the environment of the space such as the conference room, which is suitable for the user's intention. Will be.
 (2)環境制御機器200は、照明装置、空調装置、香り発生装置、音響装置、または換気装置の少なくとも一つを含むことが好ましい。 (2) The environmental control device 200 preferably includes at least one of a lighting device, an air conditioner, a scent generator, an acoustic device, or a ventilation device.
 本開示によれば、会議支援システム1の環境制御機器200は、照明装置、空調装置、香り発生装置、音響装置、または換気装置の少なくとも一つを含むことができる。これにより、会議室20において、より柔軟に空間の環境を調整することが可能となる。また、会議の種類や会議の場所に対応させて、空間の環境を調整することが可能となる。 According to the present disclosure, the environmental control device 200 of the conference support system 1 can include at least one of a lighting device, an air conditioner, a scent generator, a sound device, or a ventilation device. This makes it possible to more flexibly adjust the space environment in the conference room 20. In addition, it is possible to adjust the space environment according to the type of conference and the location of the conference.
 (3)判定部117は、会議情報に対応した閾値に基づいて集計結果の値を判定することが好ましい。 (3) It is preferable that the determination unit 117 determines the value of the aggregation result based on the threshold value corresponding to the conference information.
 本開示によれば、会議支援装置100の判定部117は、会議情報に対応した閾値に基づいてアンケートの集計結果の値を判定することが可能となる。これにより、会議の種類等の会議情報に対応した詳細な閾値の判定が可能となり、より適切にユーザの心理状態を反映した環境制御機器200の制御情報を設定することが可能となる。 According to the present disclosure, the determination unit 117 of the conference support device 100 can determine the value of the aggregated result of the questionnaire based on the threshold value corresponding to the conference information. This makes it possible to determine a detailed threshold value corresponding to the conference information such as the type of conference, and it is possible to more appropriately set the control information of the environmental control device 200 that reflects the psychological state of the user.
 (4)会議支援装置105は、以下の構成を有する。
 (i)開催される会議に関する会議情報を取得する会議情報取得部111を含む。
 (ii)会議が行われる空間の環境を制御する環境制御機器200の制御情報と、会議情報との対応関係を示す対応関係情報を記憶する記憶部120を含む。
 (iii)会議情報に対応する制御情報を、記憶部120に記憶された対応関係情報から取得する制御情報取得部112を含む。
 (iv)制御情報に基づいて、環境制御機器200を制御する機器制御部113を含む。
 (v)会議の参加者の心理状態を推測することが可能なアンケートを、ユーザ端末30に表示させる表示制御部114を含む。
 (vi)ユーザ端末30から送られてくるアンケート結果を取得するアンケート結果取得部115を含む。
 (vii)アンケート結果を集計し、集計結果を生成する集計部116を含む。
 (viii)集計結果の値と、会議情報と、制御情報と、に基づいて、会議情報と制御情報との対応関係を学習する学習部150を含む。学習部150は、会議情報と制御情報との対応関係を学習した結果を、対応関係情報に反映させる。
(4) The conference support device 105 has the following configuration.
(I) Includes a conference information acquisition unit 111 that acquires conference information regarding the conference to be held.
(Ii) Includes a storage unit 120 that stores control information of the environment control device 200 that controls the environment of the space where the conference is held and correspondence information indicating the correspondence between the conference information.
(Iii) The control information acquisition unit 112 that acquires the control information corresponding to the conference information from the correspondence relation information stored in the storage unit 120 is included.
(Iv) The device control unit 113 that controls the environment control device 200 based on the control information is included.
(V) A display control unit 114 for displaying a questionnaire on the user terminal 30 capable of estimating the psychological state of the participants of the conference is included.
(Vi) Includes a questionnaire result acquisition unit 115 that acquires a questionnaire result sent from the user terminal 30.
(Vii) Includes an aggregation unit 116 that aggregates the questionnaire results and generates the aggregation results.
(Viii) The learning unit 150 for learning the correspondence between the conference information and the control information based on the value of the aggregation result, the conference information, and the control information is included. The learning unit 150 reflects the result of learning the correspondence between the conference information and the control information in the correspondence information.
 本開示によれば、会議支援装置105では、実際に学習させた学習済モデルである対応関係情報DB125を用いることにより、参加者(ユーザ)の心理状態が反映された対応関係情報DB125を得ることができる。これにより、会議の形態に応じた、より適切な環境制御機器200の制御情報を取得することが可能となり、会議の空間の環境制御において適切な制御が可能となる。 According to the present disclosure, in the conference support device 105, by using the correspondence information DB 125 which is a learned model actually learned, the correspondence information DB 125 reflecting the psychological state of the participant (user) is obtained. Can be done. As a result, it becomes possible to acquire more appropriate control information of the environmental control device 200 according to the form of the conference, and it becomes possible to perform appropriate control in the environmental control of the space of the conference.
 (5)会議支援システム1は、以下の構成を有する。
 (i)会議が行われる空間の環境を制御する環境制御機器200と、ユーザ端末30と、環境制御機器200を制御する会議支援装置100とを含む。
さらに、会議支援装置100は、以下の構成を有する。
 (ii)開催される会議に関する会議情報を取得する会議情報取得部111を含む。
 (iii)会議が行われる空間の環境を制御する環境制御機器200の制御情報と、会議情報との対応関係を示す対応関係情報を記憶する記憶部120を含む。
 (iv)会議情報に対応する制御情報を、記憶部120に記憶された対応関係情報から取得する制御情報取得部112を含む。
 (v)制御情報に基づいて、環境制御機器200を制御する機器制御部113を含む。
 (vi)会議の参加者の心理状態を推測することが可能なアンケートを、ユーザ端末30に表示させる表示制御部114を含む。
 (vii)ユーザ端末30から送られてくるアンケート結果を取得するアンケート結果取得部115を含む。
 (viii)アンケート結果を集計し、集計結果を生成する集計部116を含む。
 (ix)集計結果の値を、所定の閾値に基づいて判定する判定部117を含む。
 (x)判定部117で判定された判定結果に応じて、対応関係情報に含まれる制御情報を更新する制御情報調整部118を含む。
(5) The conference support system 1 has the following configuration.
(I) The environment control device 200 for controlling the environment of the space where the conference is held, the user terminal 30, and the conference support device 100 for controlling the environment control device 200 are included.
Further, the conference support device 100 has the following configuration.
(Ii) Includes a conference information acquisition unit 111 that acquires conference information regarding a conference to be held.
(Iii) Includes a storage unit 120 that stores control information of the environment control device 200 that controls the environment of the space where the conference is held and correspondence information indicating the correspondence between the conference information.
(Iv) The control information acquisition unit 112 that acquires the control information corresponding to the conference information from the correspondence information stored in the storage unit 120 is included.
(V) The device control unit 113 that controls the environment control device 200 based on the control information is included.
(Vi) Includes a display control unit 114 for displaying a questionnaire on the user terminal 30 capable of estimating the psychological state of the participants of the conference.
(Vii) Includes a questionnaire result acquisition unit 115 for acquiring a questionnaire result sent from the user terminal 30.
(Viii) Includes an aggregation unit 116 that aggregates the questionnaire results and generates the aggregation results.
(Ix) A determination unit 117 for determining the value of the aggregation result based on a predetermined threshold value is included.
(X) Includes a control information adjusting unit 118 that updates the control information included in the correspondence information according to the determination result determined by the determination unit 117.
 本開示によれば、会議支援システム1は、会議の参加者の心理状態を推測することが可能なアンケートの結果を集計し、ユーザの心理状態を判定し、この判定結果に基づいて、会議室の環境制御機器200の制御情報を更新する。これにより、会議支援システム1は、会議が行われる空間の環境を制御する環境制御機器200の制御において、ユーザの心理状態を反映させることができる。したがって、会議の参加者(ユーザ)の心理状態を反映させた制御情報を用いて環境制御機器200の制御を行うことで、ユーザの意に適した、会議室等の空間の環境の制御が可能となる。 According to the present disclosure, the conference support system 1 aggregates the results of a questionnaire capable of estimating the psychological state of the participants of the conference, determines the psychological state of the user, and based on this determination result, the conference room. The control information of the environment control device 200 of the above is updated. Thereby, the conference support system 1 can reflect the psychological state of the user in the control of the environment control device 200 that controls the environment of the space where the conference is held. Therefore, by controlling the environment control device 200 using the control information that reflects the psychological state of the participants (users) of the conference, it is possible to control the environment of the space such as the conference room, which is suitable for the user's intention. Will be.
 (6)コンピュータによって実行される会議支援方法は、以下の処理を有することが好ましい。
 (i)開催される会議に関する会議情報を取得する処理を含む。
 (ii)会議が行われる空間の環境を制御する環境制御機器200の制御情報と、会議情報との対応関係を示す対応関係情報を記憶する記憶部120から、会議情報に対応する制御情報を取得する処理を含む。
 (iii)制御情報に基づいて、環境制御機器200を制御する処理を含む。
 (iv)会議の参加者の心理状態を推測することが可能なアンケートを、ユーザ端末30に表示させる処理を含む。
 (v)ユーザ端末30から送られてくるアンケート結果を取得する処理を含む。
 (vi)アンケート結果を集計し、集計結果を生成する処理を含む。
 (vii)集計結果の値を、所定の閾値に基づいて判定する処理を含む。
 (viii)当該判定した結果に応じて、対応関係情報に含まれる制御情報を更新する処理を含む。
(6) The conference support method executed by the computer preferably has the following processing.
(I) Includes the process of acquiring meeting information about the meeting to be held.
(Ii) Acquisition of control information corresponding to the conference information from the storage unit 120 that stores the correspondence information indicating the correspondence between the control information of the environment control device 200 that controls the environment of the space where the conference is held and the conference information. Includes processing to do.
(Iii) Includes a process of controlling the environment control device 200 based on the control information.
(Iv) A process of displaying a questionnaire on the user terminal 30 capable of estimating the psychological state of the participants of the conference is included.
(V) Includes a process of acquiring a questionnaire result sent from the user terminal 30.
(Vi) Includes a process of aggregating questionnaire results and generating aggregated results.
(Vii) Includes a process of determining the value of the aggregation result based on a predetermined threshold value.
(Viii) A process of updating the control information included in the correspondence information according to the determination result is included.
 本開示によれば、会議支援方法によって、会議の参加者の心理状態を推測することが可能なアンケートの結果を集計し、ユーザの心理状態を判定し、この判定結果に基づいて、会議室の環境制御機器200の制御情報を更新することができる。これにより、会議支援方法によって、会議が行われる空間の環境を制御する環境制御機器200の制御において、ユーザの心理状態を反映させることができる。したがって、会議の参加者(ユーザ)の心理状態を反映させた制御情報を用いて環境制御機器200の制御を行うことで、ユーザの意に適した、会議室等の空間の環境の制御が可能となる。 According to the present disclosure, the results of a questionnaire that can estimate the psychological state of the participants of the meeting are aggregated by the meeting support method, the psychological state of the user is judged, and based on this judgment result, the meeting room The control information of the environment control device 200 can be updated. Thereby, the psychological state of the user can be reflected in the control of the environment control device 200 that controls the environment of the space where the conference is held by the conference support method. Therefore, by controlling the environment control device 200 using the control information that reflects the psychological state of the participants (users) of the conference, it is possible to control the environment of the space such as the conference room, which is suitable for the user's intention. Will be.
 (7)コンピュータに実行させるための会議支援プログラムは、以下の処理を有する。
 (i)開催される会議に関する会議情報を取得する処理を含む。
 (ii)会議が行われる空間の環境を制御する環境制御機器200の制御情報と、会議情報との対応関係を示す対応関係情報を記憶する記憶部120から、会議情報に対応する制御情報を取得する処理を含む。
 (iii)制御情報に基づいて、環境制御機器200を制御する処理を含む。
 (iv)会議の参加者の心理状態を推測することが可能なアンケートを、ユーザ端末30に表示させる処理を含む。
 (v)ユーザ端末30から送られてくるアンケート結果を取得する処理を含む。
 (vi)アンケート結果を集計し、集計結果を生成する処理を含む。
 (vii)集計結果の値を、所定の閾値に基づいて判定する処理を含む。
 (viii)当該判定した結果に応じて、対応関係情報に含まれる制御情報を更新する処理を含む。
(7) The conference support program for causing the computer to execute has the following processing.
(I) Includes the process of acquiring meeting information about the meeting to be held.
(Ii) Acquisition of control information corresponding to the conference information from the storage unit 120 that stores the correspondence information indicating the correspondence between the control information of the environment control device 200 that controls the environment of the space where the conference is held and the conference information. Includes processing to do.
(Iii) Includes a process of controlling the environment control device 200 based on the control information.
(Iv) A process of displaying a questionnaire on the user terminal 30 capable of estimating the psychological state of the participants of the conference is included.
(V) Includes a process of acquiring a questionnaire result sent from the user terminal 30.
(Vi) Includes a process of aggregating questionnaire results and generating aggregated results.
(Vii) Includes a process of determining the value of the aggregation result based on a predetermined threshold value.
(Viii) A process of updating the control information included in the correspondence information according to the determination result is included.
 本開示によれば、会議支援プログラムによって、会議の参加者の心理状態を推測することが可能なアンケートの結果を集計し、ユーザの心理状態を判定し、この判定結果に基づいて、会議室の環境制御機器200の制御情報を更新することができる。これにより、会議支援プログラムによって、会議が行われる空間の環境を制御する環境制御機器200の制御において、ユーザの心理状態を反映させることができる。したがって、会議の参加者(ユーザ)の心理状態を反映させた制御情報を用いて環境制御機器200の制御を行うことで、ユーザの意に適した、会議室等の空間の環境の制御が可能となる。 According to the present disclosure, the conference support program aggregates the results of a questionnaire that can estimate the psychological state of the participants in the conference, determines the psychological condition of the user, and based on this determination result, the conference room The control information of the environment control device 200 can be updated. Thereby, the psychological state of the user can be reflected in the control of the environment control device 200 that controls the environment of the space where the conference is held by the conference support program. Therefore, by controlling the environment control device 200 using the control information that reflects the psychological state of the participants (users) of the conference, it is possible to control the environment of the space such as the conference room, which is suitable for the user's intention. Will be.
 (8)会議支援プログラムを、コンピュータが読み取り可能な記録媒体に記録した態様とすることができる。 (8) The conference support program can be recorded on a computer-readable recording medium.
 本開示によれば、会議支援プログラムによって、会議の参加者の心理状態を推測することが可能なアンケートの結果を集計し、ユーザの心理状態を判定し、この判定結果に基づいて、会議室の環境制御機器200の制御情報を更新することができる。これにより、会議支援プログラムによって、会議が行われる空間の環境を制御する環境制御機器200の制御において、ユーザの心理状態を反映させることができる。したがって、会議の参加者(ユーザ)の心理状態を反映させた制御情報を用いて環境制御機器200の制御を行うことで、ユーザの意に適した、会議室等の空間の環境の制御が可能となる。 According to the present disclosure, the conference support program aggregates the results of a questionnaire that can estimate the psychological state of the participants in the conference, determines the psychological condition of the user, and based on this determination result, the conference room The control information of the environment control device 200 can be updated. Thereby, the psychological state of the user can be reflected in the control of the environment control device 200 that controls the environment of the space where the conference is held by the conference support program. Therefore, by controlling the environment control device 200 using the control information that reflects the psychological state of the participants (users) of the conference, it is possible to control the environment of the space such as the conference room, which is suitable for the user's intention. Will be.
 特願2020-178068号(出願日:2020年10月23日)の全内容は、ここに援用される。 The entire contents of Japanese Patent Application No. 2020-178068 (application date: October 23, 2020) are incorporated here.
 本開示によれば、会議が行われる空間の環境を適切に制御することができる、会議支援装置を提供することが可能となる。 According to the present disclosure, it is possible to provide a conference support device capable of appropriately controlling the environment of the space where the conference is held.
 1 会議支援システム
 10 サーバ
 20 会議室
 30 ユーザ端末
 40 ネットワーク
 100 会議支援装置
 110 制御部
 111 会議情報取得部
 112 制御情報取得部
 113 機器制御部
 114 表示制御部
 115 アンケート結果取得部
 116 集計部
 117 判定部
 118 制御情報調整部
 120 記憶部
 121 会議情報DB
 122、125 対応関係情報DB
 123 機器制御DB
 124 集計結果DB
 130 入出力IF
 140 ネットワークIF
 150 学習部
 151 機械学習部
 200 環境制御機器
1 Conference support system 10 Server 20 Conference room 30 User terminal 40 Network 100 Conference support device 110 Control unit 111 Conference information acquisition unit 112 Control information acquisition unit 113 Equipment control unit 114 Display control unit 115 Questionnaire result acquisition unit 116 Aggregation unit 117 Judgment unit 118 Control information adjustment unit 120 Storage unit 121 Meeting information DB
122, 125 Correspondence information DB
123 Device control DB
124 Aggregation result DB
130 I / O IF
140 Network IF
150 Learning Department 151 Machine Learning Department 200 Environmental Control Equipment

Claims (8)

  1.  開催される会議に関する会議情報を取得する会議情報取得部と、
     前記会議が行われる空間の環境を制御する環境制御機器の制御情報と、前記会議情報との対応関係を示す対応関係情報を記憶する記憶部と、
     前記会議情報に対応する前記制御情報を、前記記憶部に記憶された前記対応関係情報から取得する制御情報取得部と、
     前記制御情報に基づいて、前記環境制御機器を制御する機器制御部と、
     前記会議の参加者の心理状態を推測することが可能なアンケートを、ユーザ端末に表示させる表示制御部と、
     前記ユーザ端末から送られてくるアンケート結果を取得するアンケート結果取得部と、
     前記アンケート結果を集計し、集計結果を生成する集計部と、
     前記集計結果の値を、所定の閾値に基づいて判定する判定部と、
     前記判定部で判定された判定結果に応じて、前記対応関係情報に含まれる前記制御情報を更新する制御情報調整部と、を備える会議支援装置。
    The meeting information acquisition department that acquires meeting information about the meeting to be held,
    A storage unit that stores control information of an environmental control device that controls the environment of the space where the conference is held, and correspondence information indicating the correspondence relationship with the conference information.
    A control information acquisition unit that acquires the control information corresponding to the conference information from the correspondence information stored in the storage unit, and a control information acquisition unit.
    A device control unit that controls the environmental control device based on the control information,
    A display control unit that displays a questionnaire on the user terminal that can estimate the psychological state of the participants of the conference, and
    The questionnaire result acquisition unit that acquires the questionnaire results sent from the user terminal, and
    An aggregation unit that aggregates the questionnaire results and generates the aggregation results,
    A determination unit that determines the value of the aggregation result based on a predetermined threshold value,
    A conference support device including a control information adjusting unit that updates the control information included in the correspondence information according to a determination result determined by the determination unit.
  2.  前記環境制御機器は、照明装置、空調装置、香り発生装置、音響装置、または換気装置の少なくとも一つを含む、請求項1に記載の会議支援装置。 The conference support device according to claim 1, wherein the environmental control device includes at least one of a lighting device, an air conditioner, a scent generator, an acoustic device, or a ventilation device.
  3.  前記判定部は、前記会議情報に対応した前記閾値に基づいて前記集計結果の値を判定する、請求項1または2に記載の会議支援装置。 The conference support device according to claim 1 or 2, wherein the determination unit determines the value of the aggregation result based on the threshold value corresponding to the conference information.
  4.  開催される会議に関する会議情報を取得する会議情報取得部と、
     前記会議が行われる空間の環境を制御する環境制御機器の制御情報と、前記会議情報との対応関係を示す対応関係情報を記憶する記憶部と、
     前記会議情報に対応する前記制御情報を、前記記憶部に記憶された前記対応関係情報から取得する制御情報取得部と、
     前記制御情報に基づいて、前記環境制御機器を制御する機器制御部と、
     前記会議の参加者の心理状態を推測することが可能なアンケートを、ユーザ端末に表示させる表示制御部と、
     前記ユーザ端末から送られてくるアンケート結果を取得するアンケート結果取得部と、
     前記アンケート結果を集計し、集計結果を生成する集計部と、
     前記集計結果の値と、前記会議情報と、前記制御情報と、に基づいて、前記会議情報と前記制御情報との対応関係を学習する学習部と、を備え、
     前記学習部は、前記会議情報と前記制御情報との対応関係を学習した結果を、前記対応関係情報に反映させる、会議支援装置。
    The meeting information acquisition department that acquires meeting information about the meeting to be held,
    A storage unit that stores control information of an environmental control device that controls the environment of the space where the conference is held, and correspondence information indicating the correspondence relationship with the conference information.
    A control information acquisition unit that acquires the control information corresponding to the conference information from the correspondence information stored in the storage unit, and a control information acquisition unit.
    A device control unit that controls the environmental control device based on the control information,
    A display control unit that displays a questionnaire on the user terminal that can estimate the psychological state of the participants of the conference, and
    The questionnaire result acquisition unit that acquires the questionnaire results sent from the user terminal, and
    An aggregation unit that aggregates the questionnaire results and generates the aggregation results,
    A learning unit that learns the correspondence between the conference information and the control information based on the value of the aggregation result, the conference information, and the control information is provided.
    The learning unit is a conference support device that reflects the result of learning the correspondence between the conference information and the control information in the correspondence information.
  5.  会議が行われる空間の環境を制御する環境制御機器と、ユーザ端末と、前記環境制御機器を制御する会議支援装置とを備える会議支援システムであって、
     前記会議支援装置は、
     前記会議に関する会議情報を取得する会議情報取得部と、
     前記環境制御機器の制御情報と、前記会議情報との対応関係を示す対応関係情報を記憶する記憶部と、
     前記会議情報に対応する前記制御情報を、前記記憶部に記憶された前記対応関係情報から取得する制御情報取得部と、
     前記制御情報に基づいて、前記環境制御機器を制御する機器制御部と、
     前記会議の参加者の心理状態を推測することが可能なアンケートを、前記ユーザ端末に表示させる表示制御部と、
     前記ユーザ端末から送られてくるアンケート結果を取得するアンケート結果取得部と、
     前記アンケート結果を集計し、集計結果を生成する集計部と、
     前記集計結果の値を、所定の閾値に基づいて判定する判定部と、
     前記判定部で判定された判定結果に応じて、前記対応関係情報に含まれる前記制御情報を更新する制御情報調整部と、を備える、会議支援システム。
    A conference support system including an environment control device that controls the environment of the space where the conference is held, a user terminal, and a conference support device that controls the environment control device.
    The conference support device is
    The conference information acquisition unit that acquires conference information related to the conference,
    A storage unit that stores the correspondence information indicating the correspondence between the control information of the environment control device and the conference information, and the storage unit.
    A control information acquisition unit that acquires the control information corresponding to the conference information from the correspondence information stored in the storage unit, and a control information acquisition unit.
    A device control unit that controls the environmental control device based on the control information,
    A display control unit that displays a questionnaire on the user terminal capable of estimating the psychological state of the participants of the conference.
    The questionnaire result acquisition unit that acquires the questionnaire results sent from the user terminal, and
    An aggregation unit that aggregates the questionnaire results and generates the aggregation results,
    A determination unit that determines the value of the aggregation result based on a predetermined threshold value,
    A conference support system including a control information adjusting unit that updates the control information included in the correspondence information according to a determination result determined by the determination unit.
  6.  コンピュータによって実行される会議支援方法であって、
     開催される会議に関する会議情報を取得し、
     前記会議が行われる空間の環境を制御する環境制御機器の制御情報と、前記会議情報との対応関係を示す対応関係情報を記憶する記憶部から、前記会議情報に対応する前記制御情報を取得し、
     前記制御情報に基づいて、前記環境制御機器を制御し、
     前記会議の参加者の心理状態を推測することが可能なアンケートを、ユーザ端末に表示させ、
     前記ユーザ端末から送られてくるアンケート結果を取得し、
     前記アンケート結果を集計し、集計結果を生成し、
     前記集計結果の値を、所定の閾値に基づいて判定し、
     当該判定した結果に応じて、前記対応関係情報に含まれる前記制御情報を更新する、会議支援方法。
    A computer-based conference support method
    Get meeting information about the meeting to be held,
    The control information corresponding to the conference information is acquired from the storage unit that stores the control information of the environment control device that controls the environment of the space where the conference is held and the correspondence information indicating the correspondence relationship with the conference information. ,
    Based on the control information, the environmental control device is controlled.
    A questionnaire that can estimate the psychological state of the participants of the conference is displayed on the user terminal.
    Obtain the questionnaire results sent from the user terminal and
    The results of the questionnaire are aggregated, the aggregated results are generated, and
    The value of the aggregation result is determined based on a predetermined threshold value, and the value is determined.
    A conference support method for updating the control information included in the correspondence information according to the determination result.
  7.  開催される会議に関する会議情報を取得し、
     前記会議が行われる空間の環境を制御する環境制御機器の制御情報と、前記会議情報との対応関係を示す対応関係情報を記憶する記憶部から、前記会議情報に対応する前記制御情報を取得し、
     前記制御情報に基づいて、前記環境制御機器を制御し、
     前記会議の参加者の心理状態を推測することが可能なアンケートを、ユーザ端末に表示させ、
     前記ユーザ端末から送られてくるアンケート結果を取得し、
     前記アンケート結果を集計し、集計結果を生成し、
     前記集計結果の値を、所定の閾値に基づいて判定し、
     当該判定した結果に応じて、前記対応関係情報に含まれる前記制御情報を更新する処理を、コンピュータに実行させるための会議支援プログラム。
    Get meeting information about the meeting to be held,
    The control information corresponding to the conference information is acquired from the storage unit that stores the control information of the environment control device that controls the environment of the space where the conference is held and the correspondence information indicating the correspondence relationship with the conference information. ,
    Based on the control information, the environmental control device is controlled.
    A questionnaire that can estimate the psychological state of the participants of the conference is displayed on the user terminal.
    Obtain the questionnaire results sent from the user terminal and
    The results of the questionnaire are aggregated, the aggregated results are generated, and
    The value of the aggregation result is determined based on a predetermined threshold value, and the value is determined.
    A conference support program for causing a computer to execute a process of updating the control information included in the correspondence information according to the determination result.
  8.  請求項7に記載のプログラムを記録した、コンピュータが読み取り可能な記録媒体。 A computer-readable recording medium on which the program according to claim 7 is recorded.
PCT/JP2021/005467 2020-10-23 2021-02-15 Meeting support apparatus, meeting support system, and meeting support method WO2022085214A1 (en)

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