WO2022079884A1 - Elevator stoppage information provision system - Google Patents

Abstract

Provided is a stoppage information provision system with which it is possible to provide information about the current status of stoppage of an elevator, such as plans at a current point in time. This stoppage information provision system (19) comprises a collection unit (22), a reception unit (23), a generation unit (24), and a transmission unit (25). The reception unit (23) receives, from a portable terminal (18), request information that includes information for identifying an elevator (2). The generation unit (24) generates response information that includes a stoppage display (30). The response information is generated on the basis of stoppage information collected by the collection unit (22) from a plurality of information sources. The stoppage display (30) illustrates the occurrence of stoppage of the elevator (2) and the reason for the stoppage when the elevator is stopped. When the reception unit (23) receives the request information from the portable terminal (18), the transmission unit (25) transmits, to the portable terminal (18), the response information generated with respect to the elevator (2) identified by the identification information included in the request information.

Description

Elevator suspension information provision system

This disclosure relates to an elevator suspension information provision system.

Patent Document 1 discloses an example of a system that provides elevator information to a user. The system includes a mobile terminal and a server device. The mobile terminal sends an inquiry including the identification information of the elevator to the server device. The server device transmits the operating status of the elevator identified by the identification information to the mobile terminal.

Japanese Patent Application Laid-Open No. 2010-275029

In the system of Patent Document 1, the server device registers the e-mail address of the mobile terminal that sent the inquiry. When the maintenance work is completed, the server device sends a notification of the end of the maintenance work to the e-mail address registered in advance. That is, the server device does not provide information to the mobile terminal until the maintenance work is completed. Therefore, the user who made an inquiry from the mobile terminal cannot know the current suspension status of the elevator such as the current schedule.

This disclosure relates to the solution of such problems. The present disclosure provides a suspension information providing system capable of providing information on the current suspension status of an elevator such as a current schedule.

The elevator suspension information providing system according to the present disclosure includes a collecting unit that collects elevator suspension information from at least one of a plurality of information sources, and a receiving unit that receives request information including the elevator identification information from a terminal device. , Response information including a pause display indicating the presence or absence of pause and the reason for pause when the receiver receives the request information from the terminal device based on the pause information previously collected by the collector. A generation unit generated for the elevator identified by the identification information of the request information, and a response information generated when the generation unit generates response information for the elevator identified by the identification information. A transmission unit for transmitting to the terminal device is provided.
The elevator suspension information providing system according to the present disclosure has a collection unit that collects elevator suspension information from at least one of a plurality of information sources, and the presence / absence and suspension of the elevator based on the suspension information collected by the collection unit. A generation unit that generates response information including a pause display indicating the reason for suspension in the case, a reception unit that receives request information including identification information of the elevator from a terminal device, and a reception unit that receives the request information. It includes a transmission unit that transmits response information generated by the generation unit to the terminal device for the elevator identified by the identification information when received from the terminal device.

The suspension information provision system related to this disclosure can provide information on the current suspension status of elevators such as the current schedule.

It is a block diagram of the elevator system which concerns on Embodiment 1. FIG. It is a figure which shows the example of the arrangement of the tag which concerns on Embodiment 1. FIG. It is a flowchart which shows the example of the operation of the pause information provision system which concerns on Embodiment 1. It is a figure which shows the example of the display by the response information in the pause information provision system which concerns on Embodiment 1. FIG. It is a figure which shows the example of the display by the response information in the pause information provision system which concerns on Embodiment 1. FIG. It is a figure which shows the hardware composition of the main part of the elevator system which concerns on Embodiment 1. FIG.

The mode for implementing this disclosure will be explained with reference to the attached drawings. In each figure, the same or corresponding parts are designated by the same reference numerals, and duplicate description will be appropriately simplified or omitted.

Embodiment 1.
FIG. 1 is a configuration diagram of an elevator system 1 according to the first embodiment.

Elevator system 1 is a system including one or more elevators 2. Each elevator 2 is provided in a building having a plurality of floors. The elevator 2 is a device for transporting a user between a plurality of floors in response to a call registered by a car (not shown). In a building where an elevator 2 is provided, a landing 3 is provided on each floor. Landing 3 is a place where users get on and off the car. The elevator 2 includes a landing door 4, a landing operation panel 5, an earthquake detector 6, and a control panel 7.

The landing door 4 is provided at the landing 3 of the elevator 2. The landing door 4 is a device that opens and closes when a user gets on and off the car. The landing operation panel 5 is provided at the landing 3 of the elevator 2. The landing operation panel 5 is a device used by the user to register a landing call at the landing 3. The landing operation panel 5 is provided on the wall surface of the landing 3 adjacent to the landing door 4, for example. The landing operation panel 5 includes an operation button 8 and a display panel 9. The operation button 8 is a device that accepts the operation of registering the landing call by the user. The display panel 9 is a device that displays information to the user at the landing 3. The display panel 9 is, for example, a display device. The display panel 9 is an example of a display unit provided in the elevator 2.

The earthquake detector 6 is a device that detects shaking due to an earthquake in a building where an elevator 2 is installed. The seismic detector 6 outputs a sensing signal to the control panel 7 when it senses a shaking larger than a preset threshold value.

The control panel 7 is a part that controls the operation of the elevator 2. The operation of the elevator 2 controlled by the control panel 7 includes the running of the car, the display of the display panel 9, and the like. The control panel 7 is equipped with a function of suspending the elevator 2. The dormant elevator 2 does not operate in response to a user's call. When the control panel 7 receives a detection signal from the seismic detector 6, for example, the control panel 7 retracts the car to an evacuation floor or the nearest floor. The control panel 7 suspends the elevator 2 after, for example, retracting the car. Alternatively, the control panel 7 may perform an automatic diagnosis operation after retracting the car. The automatic diagnosis operation is an automatic operation for diagnosing the presence or absence of an abnormality in the elevator 2. The control panel 7 restores the elevator 2 when no abnormality is found in the automatic diagnosis operation. The control panel 7 suspends the elevator 2 when an abnormality is found in the automatic diagnosis operation.

Further, the control panel 7 is equipped with a function of detecting a failure in the elevator 2. The control panel 7 detects a failure based on a detection signal detected by, for example, a sensor and a switch of an elevator 2 (not shown). The control panel 7 suspends the elevator 2 when detecting a failure.

The elevator system 1 includes a remote monitoring system 10. The remote monitoring system 10 is applied to the elevator 2. The remote monitoring system 10 is a system that monitors the status of the elevator 2 from a remote location of the building where the elevator 2 is provided, for example, through a communication network 11 such as the Internet or a telephone line network. The status of the elevator 2 includes information such as whether or not an earthquake is detected by the earthquake detector 6 and whether or not there is a failure. The remote monitoring system 10 may be equipped with other monitoring functions such as remote control by the administrator of the elevator 2. The remote monitoring system 10 includes a remote monitoring device 12, a monitoring server 13, and a monitoring terminal 14.

The remote monitoring device 12 is provided in the elevator 2 monitored by the remote monitoring system 10. The remote monitoring device 12 acquires the status of the elevator 2 from the control panel 7. The remote monitoring device 12 is connected to the communication network 11. The remote monitoring device 12 is equipped with a function of outputting a command input through the communication network 11 to the control panel 7.

The monitoring server 13 is a server device that acquires the status of the elevator 2 from the remote monitoring device 12 through the communication network 11. The monitoring server 13 is provided, for example, at a remote location of the elevator 2 monitored by the remote monitoring system 10. The monitoring server 13 is equipped with a function of inputting a command to the elevator 2 to the remote monitoring device 12 through the communication network 11. The command input by the monitoring server 13 is specified by, for example, the administrator of the elevator 2. The monitoring server 13 is equipped with a function of providing a service such as a web service that accepts a designation of an input command to an administrator.

The monitoring terminal 14 is a device operated by the administrator of the elevator 2. The monitoring terminal 14 is an information processing device such as a personal computer. The monitoring terminal 14 acquires the status of the elevator 2 from the remote monitoring device 12 through the communication network 11. The monitoring terminal 14 accesses the web service provided by the monitoring server 13 through the communication network 11.

The administrator remotely controls the elevator 2 through the monitoring terminal 14 that accesses the web service. The remote control of the elevator 2 includes the suspension of the elevator 2. The administrator may suspend the elevator 2 by designating a pause time in the remote monitoring system 10. When the pause time is specified, the monitoring server 13 may notify the external device of the update of the pause time designation. Here, the pause time is a period from the scheduled start time to the scheduled end time. The scheduled start time of the hibernation is current or future time. The scheduled end time of the hibernation is a point in the future after the start.

The elevator system 1 includes a work management system 15. The work management system 15 is applied to the elevator 2. The work management system 15 is a system that manages work such as maintenance work performed in the elevator 2. The work management system 15 includes a work management server 16 and a maintenance terminal 17.

The work management server 16 is a server device that manages the results and schedules of maintenance work. The work management server 16 is connected to the communication network 11. The work management server 16 is provided at a remote location of the elevator 2 in which work such as maintenance work is managed in the work management system 15, for example.

The work management server 16 is equipped with a function of accepting the submission of work notifications through the communication network 11. The work report is information transmitted to the work management server 16 when a maintenance worker starts maintenance work at the work site. When the work notification is submitted to the work management server 16, the maintenance staff suspends the elevator 2. At this time, the work management server 16 may notify the external device of the acceptance of the work report. The work notification may include information on the scheduled end time of the suspension. The work management server 16 is equipped with a function of accepting the submission of a work completion notification through the communication network 11. The work completion notification is information transmitted to the work management server 16 when the maintenance staff finishes the maintenance work at the work site. When the work completion notification is submitted to the work management server 16, the elevator 2 is restored by the maintenance staff.

Further, the work management server 16 may be equipped with a function of accepting input of a work schedule through the communication network 11. When the work schedule is input, the work management server 16 may notify the external device of the update of the work schedule. The work schedule includes the contents of maintenance work and information on downtime. The pause time is the period from the scheduled start time to the scheduled end time. The scheduled start time of the hibernation is current or future time. The scheduled end time of the hibernation is a point in the future after the start.

The maintenance terminal 17 is a device operated by a maintenance person who performs maintenance work. The maintenance terminal 17 is a portable information processing device such as a smartphone. The maintenance terminal 17 is connected to the work management server 16 through the communication network 11. The maintenance terminal 17 is equipped with a function of submitting a work notification and a work completion notification to the work management server 16 through a communication network 11 by input of a maintenance worker or the like.

In this example, the user of the elevator 2 has a mobile terminal 18. The mobile terminal 18 is a portable information processing device such as a smartphone. The mobile terminal 18 is connected to the communication network 11. The mobile terminal 18 is equipped with a function of transmitting request information to an external device through the communication network 11 and a function of displaying the content represented by the response information received through the communication network 11 in response to the request information. The function is installed, for example, as a web browser or an application for assisting the use of the elevator 2. The request information is, for example, an HTTP request (HTTP: HyperText Transfer Protocol) or the like. The response information is, for example, an HTTP response.

The mobile terminal 18 is equipped with a camera function for taking an image and a decoding function for decoding the coded image when the image taken by the camera function is a coded image. A coded image is an image in which information such as a character string is encoded. The coded image is, for example, a one-dimensional bar code or a two-dimensional code. The two-dimensional code is, for example, a matrix type code or a stack type code. The two-dimensional code may be a coded image defined by, for example, the ISO / IEC 18004 standard. The mobile terminal 18 may be equipped with a wireless communication function such as NFC (Near Field Communication).

The elevator system 1 includes a suspension information providing system 19. The suspension information providing system 19 is applied to the elevator 2. The suspension information providing system 19 is a system that provides the suspension information of each elevator 2 to the user. The suspension information of the elevator 2 includes information such as whether or not the elevator is suspended and the reason for the suspension. The suspension information of the elevator 2 includes information on the schedule of suspension. The hibernation information providing system 19 includes a tag 20 and a hibernation information management server 21.

The tag 20 is a tag such as a sticker or a plate on which access information is written. The access information is information used for accessing the hibernation information management server 21 through the communication network 11. The access information is, for example, a URL (Uniform Resource Identifier) or the like. The access information includes identification information. The identification information is information for identifying the elevator 2. Here, when a plurality of elevators 2 are installed side by side in the same building, unique identification information is attached to each elevator 2. For example, when the access information is a URL, the identification information is included in the access information as a query parameter, for example. The access information may be a shortened URL. In this example, the access information is printed on the tag 20 as a coded image. Here, the coded image is an image that can be decoded by the decoding function of the mobile terminal 18, such as a coded image defined by the ISO / IEC 18004 standard or the like. In the tag 20, access information, identification information, or the like may be printed as character information adjacent to the coded image. The tag 20 may be equipped with a function of transmitting access information by wireless communication such as NFC.

The tag 20 is provided in the elevator 2, for example, at the landing 3. The tag 20 is provided, for example, at a position easily visible to the user. The tag 20 is provided on the wall surface of the landing 3, for example, adjacent to the landing operation panel 5. The tag 20 may be provided on, for example, the landing operation panel 5. The tag 20 may be provided on a three-sided frame surrounding the landing door 4. Further, the tag 20 may be provided inside the car. The tag 20 may be provided on a car operation panel (not shown) used for registering the destination floor of the car call, for example, inside the car. The tag 20 may be provided on the inner wall of the car adjacent to the car operation panel. Further, the tag 20 may be provided at the landing 3 or another place in the car. For example, the tag 20 may be provided in an office or the like where the user of the elevator 2 operates. Alternatively, the tag 20 may be provided in a management room or the like managed by the manager of the elevator 2.

The hibernation information management server 21 is a server device or server system that performs processing such as management of hibernation information. The hibernation information management server 21 may be a single server device. Alternatively, the hibernation information management server 21 may be a server system in which a plurality of server devices are combined. At this time, some or all of the plurality of server devices are connected by, for example, a communication line (not shown). Further, a part or all of the plurality of server devices may be connected through the communication network 11. The hibernation information management server 21 may also serve as a part or all of the monitoring server 13 and the work management server 16. The pause information management server 21 includes a collection unit 22, a reception unit 23, a generation unit 24, a transmission unit 25, a disaster determination unit 26, a notification unit 27, and a setting storage unit 28.

The collecting unit 22 is a part that collects suspension information of the elevator 2 from a plurality of information sources. The suspension information is information such as whether or not the elevator 2 is suspended. The suspension information may be scheduled to suspend the elevator 2. The collecting unit 22 collects pause information from each information source, for example, at a preset cycle. Alternatively, the collecting unit 22 may collect the suspension information from each information source when the notification of the update of the suspension information is received from each information source. The collecting unit 22 may include a database that stores and stores the collected pause information.

The collection unit 22 collects pause information using, for example, the work management server 16 as an information source. The work management server 16 is an example of an information source that provides pause information for a planned pause. For example, the collection unit 22 collects work schedule information as pause information from the work management server 16 at a preset cycle. Alternatively, when the collection unit 22 receives the notification of acceptance of the work notification from the work management server 16, the collection unit 22 collects the work notification information from the work management server 16 as pause information. Alternatively, when the work management server 16 notifies the work schedule update, the collection unit 22 collects the work schedule information from the work management server 16 as pause information.

The collection unit 22 collects pause information using, for example, the monitoring server 13 as an information source. The monitoring server 13 is an example of an information source that provides pause information for a planned pause. For example, the collection unit 22 collects information on the pause time designated from the monitoring server 13 as pause information at a preset cycle. Alternatively, when the collection unit 22 receives the notification of the update of the specified pause time from the monitoring server 13, the collection unit 22 collects the information of the designated pause time from the monitoring server 13 as the pause information.

The collection unit 22 collects pause information using, for example, the remote monitoring device 12 as an information source. The remote monitoring device 12 is an example of an information source that provides unplanned hibernation information. For example, the collecting unit 22 acquires the status of the elevator 2 suspended by the operation of the seismic detector 6 as pause information through the remote monitoring device 12. Further, for example, the collecting unit 22 acquires the status of the elevator 2 suspended due to the detection of the failure as pause information through the remote monitoring device 12.

The receiving unit 23 is a part that receives request information from the terminal device. The terminal device is, for example, a mobile terminal 18. The generation unit 24 is a part that generates response information to be transmitted to the mobile terminal. The response information is generated based on the pause information collected by the collection unit 22. The generation unit 24 generates response information for the request information, for example, when the reception unit 23 receives the request information from the terminal device. Alternatively, the generation unit 24 may generate response information in advance for each elevator 2. The generation unit 24 generates response information about the elevator 2, for example, when the collection unit 22 collects pause information about the elevator 2. The generation unit 24 may include a database for storing the generated response information. The transmission unit 25 is a unit that transmits the response information generated by the generation unit 24 to the terminal device that has transmitted the request information. For example, when the generation unit 24 generates the response information in response to the request information from the terminal device, the transmission unit 25 transmits the response information to the terminal device. Alternatively, for example, when the receiving unit 23 receives the request information from the terminal device, the generation unit 24 transmits the response information generated in advance for the elevator 2 identified by the identification information included in the request information to the terminal device. You may. The receiving unit 23, the generating unit 24, and the transmitting unit 25 are realized by, for example, a web server.

The disaster determination unit 26 is a part that determines the occurrence of a disaster that affects the operation of the elevator 2. The disaster determination unit 26 determines the occurrence of an event that has a wide influence on the operation of the elevator 2 over a geographical range as a disaster. The influence on the operation of the elevator 2 is, for example, the operation of a safety device such as an earthquake detector 6, or the failure or malfunction of the equipment of the elevator 2. The disaster that the disaster determination unit 26 determines to occur is a wide-area natural disaster such as an earthquake. The disaster determination unit 26 determines the occurrence of a disaster, for example, by receiving an earthquake early warning from an external distribution organization. The breaking news from the distribution agency is, for example, the Earthquake Early Warning from the Japan Meteorological Agency. The disaster determination unit 26 may be equipped with a function of acquiring the detection signal of the earthquake detector 6 through, for example, the remote monitoring device 12. At this time, the disaster determination unit 26 determines the occurrence of a disaster based on the detection signal of the earthquake detector 6. The disaster determination unit 26 acquires information on the reception status such as a report made by the user to the maintenance company of the elevator 2 when a disaster occurs, or a report from the remote monitoring device 12 due to the operation of the earthquake detector 6. It may be equipped with a function. At this time, the disaster determination unit 26 determines the occurrence of a disaster based on the information on the reception status of the report. For example, the disaster determination unit 26 may determine that a disaster has occurred when a report is received at a frequency higher than a preset threshold value.

In addition, the disaster determination unit 26 is equipped with a function to identify the area where the disaster is occurring. The disaster determination unit 26 identifies an area where a disaster has occurred, for example, based on the information contained in the earthquake bulletin. Alternatively, the disaster determination unit 26 may specify the area including the position where the elevator 2 having the earthquake detector 6 that outputs the detection signal is provided as the area where the disaster has occurred. Alternatively, when the disaster report includes information on the transmitting area, the disaster determination unit 26 may specify an area where the frequency of the report exceeds a preset threshold value as an area where a disaster has occurred.

Further, the disaster determination unit 26 may narrow down the area where the disaster has occurred after determining the occurrence of the disaster. For example, when a disaster occurs, the disaster determination unit 26 determines the occurrence of a disaster without specifying an area. After that, if the frequency of notification exceeds a preset threshold value in any of the areas, the area where the disaster has occurred may be narrowed down to that area.

The disaster determination unit 26 may determine the occurrence of a disaster by referring to the determination of the occurrence of a disaster by the external system of the suspension information providing system 19. The disaster determination unit 26 may determine the occurrence of a disaster by referring to whether or not a disaster window has been set up, for example, on the website of the maintenance company of the elevator 2.

The notification unit 27 is a part that notifies the terminal device when the request information is not received from the terminal device. The notification by the notification unit 27 is, for example, transmission of an e-mail or delivery of a push notification. When the collection unit 22 newly collects the suspension information from any of the information sources, the notification unit 27 notifies the terminal device that the suspension information has been updated.

The setting storage unit 28 is a part that stores information. The setting storage unit 28 stores, for example, the display format setting. The display format setting is preset for each elevator 2 by, for example, the administrator of the elevator 2. The display format setting may be shared by a plurality of elevators 2 to be installed side by side. The display format setting is, for example, the setting of the display format of the pause time. The display format setting includes information such as whether or not the scheduled start time and the scheduled end time of the pause time are displayed, and the details of the display of the time. The details of displaying the time are, for example, "Display date and time", "Display date and morning or afternoon", "Display time from date and start time to end time", or "Display date". It is selected from items such as "Do not display the time." For example, if the pause time is from the scheduled start time "October 01, 2020 10:00" to the scheduled end time "October 01, 2020 12:00", the display according to the display format setting is displayed. , "October 1, 2020, 10:00 start-12: 00 end", "October 1, 2020 AM", "October 1, 2020, end in 2 hours", "October 1, 2020 10 : 00 start ", or" October 1, 2020 ", etc.

Here, the administrator of the elevator 2 may input the display format setting to the setting storage unit 28, for example, through the monitoring terminal 14 that accesses the web service provided by the monitoring server 13. Alternatively, the display format setting may be input in advance for each elevator 2 by, for example, a maintenance company of the elevator 2.

Subsequently, an example of the arrangement of the tag 20 will be described with reference to FIG.
FIG. 2 is a diagram showing an example of arrangement of the tag 20 according to the first embodiment.

In this example, four elevators 2 of Units A, B, C, and D are attached to the building X Building Y. The elevators 2 of Units A, B, and C are included in the same bank whose operation is controlled by a group management device (not shown) or the like. The landing door 4a of Unit A, the landing door 4b of Unit B, and the landing door 4c of Unit C are arranged side by side in a row at the landing 3. The landing door 4d of Unit D is arranged at a position away from the landing 3 of the bank including the elevators 2 of Units A, B, and C.

The three elevators 2 of Units A, B, and C share two landing operation panels 5. One of the landing operation panels 5a is arranged between the landing door 4a of Unit A and the landing door 4b of Unit B. The other landing operation panel 5b is arranged between the landing door 4b of Unit B and the landing door 4c of Unit C. The landing operation panel 5d of the elevator 2 of Unit D is arranged adjacent to the landing door 4d of Unit D.

In this example, the tag 20a with the identification information of Unit A is arranged adjacent to the landing operation panel 5a between the landing door 4a of Unit A and the landing door 4b of Unit B. The tag 20b to which the identification information of Unit B is attached is arranged adjacent to the landing operation panel 5b between the landing door 4b of Unit B and the landing door 4c of Unit C. The tag 20d to which the identification information of Unit D is attached is arranged adjacent to the landing operation panel 5d of the elevator 2 of Unit D.

Subsequently, an example of the operation of the pause information providing system 19 will be described with reference to FIG.
FIG. 3 is a flowchart showing an example of the operation of the pause information providing system 19 according to the first embodiment.

A user who receives information from the suspension information providing system 19 has, for example, a mobile terminal 18 and heads for the platform 3 of the elevator 2. The user heads for the landing 3 of the bank including, for example, the elevators 2 of Units A, B, and C. In this example, the user notices that the elevator 2 is suspended at the landing 3, for example, because the call registration is not performed. The user uses the mobile terminal 18 to take a coded image of any tag 20 at the landing 3 or the like. Alternatively, for example, when the tag 20 transmits access information by wireless communication such as NFC, the user may hold the mobile terminal 18 over any tag 20 at the landing 3 or the like.

The mobile terminal 18 reads, for example, access information including the identification information of the elevator 2 of Unit A from the photographed tag 20a. Alternatively, for example, when the tag 20 transmits access information by wireless communication such as NFC, the mobile terminal 18 may read the access information from the tag 20 by wireless communication. Based on the read access information, the mobile terminal 18 transmits the request information including the identification information of the elevator 2 of the unit A to the suspension information management server 21. At this time, the mobile terminal 18 may request the pause information management server 21 together with the notification from the notification unit 27.

The hibernation information management server 21 operates, for example, from the next step S1 to step S6.

In step S1, the pause information management server 21 determines whether the receiving unit 23 has received the request information from the mobile terminal 18. When the determination result is Yes, the operation of the hibernation information management server 21 proceeds to step S2. When the determination result is No, the operation of the pause information management server 21 proceeds to step S1 again.

In step S2, the generation unit 24 identifies the elevator 2 by the identification information based on the identification information included in the request information received by the reception unit 23. In this example, the generation unit 24 identifies the elevator 2 of the A unit of the X building Y building. After that, the operation of the hibernation information management server 21 proceeds to step S3.

In step S3, the generation unit 24 determines whether the area where the specified elevator 2 is provided is an area where the disaster determination unit 26 determines the occurrence of a disaster. In this example, the generation unit 24 determines whether the area where the X building Y building is provided is an area where the disaster occurrence unit determines the occurrence of a disaster. If the determination result is Yes, the operation of the hibernation information management server 21 proceeds to step S4. If the determination result is No, the operation of the hibernation information management server 21 proceeds to step S5. Here, when the disaster occurrence unit determines the occurrence of a disaster without specifying the area, the generation unit 24 may determine that the disaster occurrence unit 26 has determined the occurrence of a disaster in all areas. That is, in this case, the operation of the pause information management server 21 may proceed to step S4, with the determination result of the generation unit 24 as Yes.

In step S4, the generation unit 24 generates a notification display. The report display is a display included in the response information. The report display is a display for reporting the occurrence of a disaster. The report display may be, for example, a display including link information to a window for receiving a report of the occurrence of a disaster. After that, the operation of the hibernation information management server 21 proceeds to step S5.

In step S5, the generation unit 24 generates response information. The response information includes one or more pause indications. The response information includes the identified elevator 2 and the pause display of the elevator 2 attached to the elevator 2. The pause display is a display showing the presence or absence of a pause and the reason for the pause. The generation unit 24 generates response information based on the pause information collected by the collection unit 22. The generation unit 24 acquires pause information collected by the collection unit 22 for the specified elevator 2 and another elevator 2 attached to the elevator 2. The other elevator 2 is an example of an annex elevator. The information on which elevator 2 is installed may be stored in advance by, for example, the generation unit 24. Further, the pause display may include information on the pause time. The pause time is displayed in the pause display according to the display format setting. Further, when the notification display is generated, the generation unit 24 generates response information including the notification display. After that, the operation of the hibernation information management server 21 proceeds to step S6.

In step S6, the transmission unit 25 transmits the response information generated for the request information received from the mobile terminal 18 to the mobile terminal 18. After that, the operation of the hibernation information management server 21 proceeds to step S1.

The mobile terminal 18 that has received the response information from the hibernation information management server 21 displays the content of the response information.

The user can know the current suspension status of the elevator 2 including the current schedule based on the display of the mobile terminal 18.

Subsequently, an example of displaying the mobile terminal 18 by the response information will be described with reference to FIGS. 4 and 5.
4 and 5 are diagrams showing an example of display by response information in the pause information providing system 19 according to the first embodiment.

FIG. 4 is an example of the display of the mobile terminal 18 when the disaster determination unit 26 does not specify that a disaster has occurred in the area including the X building Y building.

The display of the mobile terminal 18 based on the response information includes a building display 29, a pause display 30 for each elevator 2, and a content display 31.

The building display 29 is a display indicating the building in which the specified elevator 2 is provided. In this example, the building name "X Building Y Building" is displayed as the building display 29.

The pause display 30 is a display showing information about the elevators 2 of Units A, B, C, and D.

In this example, the elevator 2 of Unit A is suspended by the designation in the remote monitoring system 10. At this time, the collecting unit 22 collects the suspension information of the elevator 2 of Unit A from the monitoring server 13. The suspension display 30 indicates that the elevator 2 of Unit A is suspended. Further, the pause display 30 includes "pause due to operation" as the reason for the pause. The pause display 30 includes information on the scheduled start time and the scheduled end time of the pause. The display of the time on the pause display 30 follows the display format setting. When the generation unit 24 generates the response information before the designated scheduled start time, the generation unit 24 generates the pause display 30 as a pause schedule, for example, "It is scheduled to be paused due to operation". You may.

In this example, the elevator 2 of Unit B is not inactive. At this time, the collecting unit 22 does not collect the suspension information of the elevator 2 of Unit B from any of the information sources. The pause display 30 indicates that the elevator 2 of Unit B is not paused.

In this example, the elevator 2 of Unit C is suspended due to a failure. At this time, the collecting unit 22 collects the suspension information of the elevator 2 of the C unit from the remote monitoring device 12. The suspension display 30 indicates that the elevator 2 of Unit C is suspended. Further, the pause display 30 includes "pause due to failure" as the reason for the pause. Further, the pause display 30 may include the presence / absence of correspondence to the pause of the elevator 2. For example, when the maintenance company has already taken measures, the suspension display 30 includes "the maintenance company is taking measures" indicating that the suspension has been dealt with. Further, the pause display 30 may include the presence / absence of a report from the remote monitoring device 12 or the like to the maintenance company of the elevator 2. For example, if the maintenance company has already been notified and the maintenance company has not yet responded, the suspension display 30 indicates that the suspension has been reported, such as "The maintenance company has been notified". include.

In this example, the elevator 2 of Unit D is suspended due to maintenance work. At this time, the collecting unit 22 collects the suspension information of the elevator 2 of Unit D from the work management server 16. The suspension display 30 indicates that the elevator 2 of Unit D is suspended. Further, the pause display 30 includes "pause due to maintenance work" as the reason for the pause. When the generation unit 24 generates the response information before the scheduled start time of the work schedule, the generation unit 24 generates the pause display 30 as a pause schedule such as "scheduled to be paused due to maintenance work". You may. At this time, the pause display 30 includes information on the scheduled start time and the scheduled end time of the pause. Further, when the maintenance work has already started, the pause display 30 may include information on the scheduled end time of the pause without including the scheduled start time of the pause.

The content display 31 is a display representing content information about the area where the elevator 2 identified by the identification information is provided. In this example, the content information about the area where the X building Y building is provided is displayed. Content information is, for example, information such as weather forecasts, traffic information, and local news in the area and adjacent areas.

FIG. 5 is an example of the display of the mobile terminal 18 when the disaster determination unit 26 is specified that a disaster has occurred in the area including the X building Y building.

The display of the mobile terminal 18 based on the response information includes a building display 29, a report display 32, a pause display 30 for each elevator 2, and a content display 31.

The report display 32 is an interface such as a button, which includes link information to a window for receiving a report of the occurrence of a disaster. When a report is made on the report display 32, the mobile terminal 18 may display an option as to which of the plurality of elevators 2 provided is the report. At this time, the displayed options may include information that it is unknown which elevator 2 is.

In this example, the elevator 2 of Unit A is not inactive. At this time, the collecting unit 22 does not collect the suspension information of the elevator 2 of Unit A from any of the information sources. The pause display 30 indicates that the elevator 2 of Unit A is not paused.

In this example, the elevator 2 of Unit B is performing automatic diagnostic operation by the operation of the seismic detector 6. At this time, the collecting unit 22 collects the suspension information of the elevator 2 of Unit B from the remote monitoring device 12. The suspension display 30 indicates that the elevator 2 of Unit B is suspended. Further, the pause display 30 includes "pause due to an earthquake" as the reason for the pause. Further, the pause display 30 may include whether or not the automatic diagnosis operation is performed in the elevator 2. For example, when Unit B is performing the automatic diagnosis operation, the pause display 30 includes "in the automatic diagnosis operation" indicating that the automatic diagnosis operation is being performed.

In this example, the elevator 2 of Unit C is suspended because an abnormality was found in the automatic diagnosis operation. At this time, the collecting unit 22 collects the suspension information of the elevator 2 of the C unit from the remote monitoring device 12. The suspension display 30 indicates that the elevator 2 of Unit C is suspended. Further, the pause display 30 includes "pause due to failure" as the reason for the pause.

In this example, the elevator 2 of Unit D is performing automatic diagnostic operation in the same manner as the elevator 2 of Unit B. When the automatic diagnosis operation recovers without finding any abnormality, the pause display 30 may indicate that the elevator 2 of Unit D is not paused.

The terminal device for transmitting the request information and receiving the response information does not have to be a mobile terminal 18 such as a smartphone. The terminal device may be an information processing device such as a personal computer. At this time, the identification information included in the request information may be input by the user as, for example, character information.

Further, the hibernation information management server 21 may be equipped with a function of displaying the same information as the information included in the response information on the display unit of the elevator 2. The hibernation information management server 21 distributes information to be displayed on the display unit, for example, at a preset cycle. The display unit is, for example, a display panel 9 provided on the landing operation panel 5. Alternatively, the display unit may be a display panel such as a car operation panel provided in the car.

As described above, the pause information providing system 19 according to the first embodiment includes a collecting unit 22, a receiving unit 23, a generating unit 24, and a transmitting unit 25. The collecting unit 22 collects the suspension information of the elevator 2 from at least one of a plurality of information sources. The receiving unit 23 receives the request information including the identification information of the elevator 2 from the mobile terminal 18. When the receiving unit 23 receives the request information from the mobile terminal 18, the generation unit 24 generates the response information including the pause display 30 for the request information. The response information is generated based on the pause information previously collected by the collecting unit 22 for the elevator 2 identified by the identification information included in the request information. The pause display 30 indicates whether or not the elevator 2 is paused and the reason for the pause when the elevator 2 is paused. When the generation unit 24 generates response information in response to the request information from the mobile terminal 18, the transmission unit 25 transmits the generated response information to the mobile terminal 18.
Further, in the pause information providing system 19 according to the first embodiment, the generation unit 24 may generate response information for the elevator 2 in advance based on the pause information collected by the collection unit 22. When the receiving unit 23 receives the request information from the mobile terminal 18, the transmitting unit 25 transmits the response information generated by the generating unit 24 for the elevator 2 identified by the identification information to the mobile terminal 18.

With such a configuration, in the pause information providing system 19, response information is generated when request information is received from the mobile terminal 18, and response information is transmitted to the mobile terminal 18 when response information is generated. .. Alternatively, when the request information is received from the mobile terminal 18, the response information generated based on the pause information currently collected by the collecting unit 22 is transmitted to the mobile terminal 18. In this way, since the response information is transmitted with the reception of the request information as a trigger, information on the current suspension status of the elevator 2 such as the current schedule is provided to the user. Further, the response information includes the pause display 30. Since the suspension display 30 indicates the presence / absence of suspension and the reason for suspension, the user can know the reason for suspension of the elevator 2 currently suspended on the spot. Therefore, the convenience of the user who uses the elevator 2 is improved. In addition, since the reason for the suspension can be known on the spot, the user can obtain a judgment material such as whether or not a response such as a report is necessary. For example, when the suspension display 30 represents a planned suspension, it can be seen that the user does not need to report the suspension of the elevator 2. As a result, unnecessary reports from users can be suppressed. Also, in the case of a planned suspension, maintenance personnel or managers do not need to put up a sticker or tag indicating the reason for the suspension on site. This facilitates the management and maintenance of the elevator 2.

Further, the suspension information providing system 19 includes a disaster determination unit 26. The disaster determination unit 26 determines the occurrence of a disaster that affects the operation of the elevator 2. When the disaster determination unit 26 determines the occurrence of a disaster, the generation unit 24 includes a notification display 32 for reporting a disaster in the response information generated for the request information.

With such a configuration, it is possible to make a prompt report using the report display 32. Since the maintenance company of the elevator 2 can grasp the situation of the elevator 2 at an early stage, the restoration of the elevator 2 becomes efficient.

In addition, the disaster determination unit 26 identifies the area where the disaster is occurring. The generation unit 24 includes the notification display 32 in the response information generated for the elevator 2 when the disaster determination unit 26 determines the occurrence of a disaster in the area where the elevator 2 identified by the identification information is provided. On the other hand, in this example, the generation unit 24 notifies the response information generated for the request information when the disaster determination unit 26 does not determine the occurrence of a disaster in the area where the elevator 2 identified by the identification information is provided. Display 32 is not included.

Due to such a configuration, the report display 32 is not displayed for the elevator 2 installed in the area where the disaster is not specified. Therefore, false alarms of reports can be suppressed. As a result, the restoration of the elevator 2 becomes efficient.

In addition, the disaster determination unit 26 acquires information on the reception status of disaster reports. The disaster determination unit 26 narrows down the area where the disaster has occurred after determining the occurrence of the disaster based on the reception status. When the receiving unit 23 receives the request information, the disaster determination unit 26 may determine the occurrence of a disaster in the area where the elevator 2 identified by the identification information is provided. In this case, the generation unit 24 includes the notification display 32 in the response information generated for the elevator 2. On the other hand, when the receiving unit 23 receives the request information, the disaster determination unit 26 may not determine the occurrence of a disaster in the area where the elevator 2 identified by the identification information is provided. In this example, in this case, the generation unit 24 does not include the notification display 32 in the response information generated for the request information.

With such a configuration, since the notification display 32 is provided for the elevator 2 in a wide area at the beginning of the disaster, it is possible to suppress the omission of the notification due to the disaster that occurred. Further, since the area where the report display 32 is provided for the elevator 2 is narrowed down based on the reception status of the report, false alarms of the report can be suppressed. As a result, the restoration of the elevator 2 becomes efficient.

Further, the generation unit 24 includes the pause display 30 for the other elevator 2 attached to the elevator 2 in the response information generated for the elevator 2 identified by the identification information of the request information.

With such a configuration, for example, when the tag 20 of the landing 3 is read by the mobile terminal 18 and the request information is transmitted, the user needs to determine which tag 20 corresponds to which elevator 2 is attached. There is no. Further, for example, for an elevator 2 installed so as to be included in the same bank, the user may need information about the entire bank such as whether or not there is an elevator 2 that is not suspended in the bank. In such a case, the information of the elevator 2 attached to the elevator 2 is collectively provided, so that the convenience of the user is improved.

In addition, the collecting unit 22 collects the information on the pause time as the pause information from the information source that provides the pause information of the planned pause. The generation unit 24 includes the pause time information as the pause display 30 in the response information generated for the elevator 2.
Further, the collecting unit 22 collects information including the pause start time as the pause time information. The generation unit 24 includes the pause start time information as the pause display 30 in the response information generated for the elevator 2.
Further, the collecting unit 22 collects information including the pause end time as the pause time information. The generation unit 24 includes the pause end time information as the pause display 30 in the response information generated for the elevator 2.

With such a configuration, the time when the elevator 2 can be used is grasped by the pause display 30, so that the convenience of the user is improved.

Further, the pause information providing system 19 includes a setting storage unit 28. The setting storage unit 28 stores preset display format settings. The generation unit 24 includes the information on the pause time by the display according to the display format setting in the response information generated for the elevator 2 as the pause display 30.

With such a configuration, the information on the pause time is displayed in a format suitable for the actual management such as the administrator of the elevator 2. For example, by lowering the detail of the displayed information, the pause display 30 can be displayed in an easy-to-see manner. Alternatively, by increasing the detail of the displayed information, the information obtained from the pause display 30 can be increased. This improves user convenience.

Further, the information source from which the collection unit 22 collects the suspension information may be an information source that provides unplanned suspension information. In this case, the generation unit 24 includes the information on whether or not to support the suspension as the pause display 30 in the response information generated for the elevator 2.

With such a configuration, the user can judge whether or not a report is necessary. Therefore, unnecessary reports from users can be suppressed. As a result, it is possible to suppress the tightness of the communication capacity due to duplicate reports. Further, since the user can confirm whether or not the suspension is supported by the pause display 30, the user's sense of security is improved.

Further, the information source from which the collection unit 22 collects the suspension information may be an information source that provides suspension information due to an earthquake. In this case, the generation unit 24 includes the information on whether or not the automatic diagnosis operation is performed in the response information generated for the elevator 2 as the pause display 30.

With such a configuration, the automatic diagnostic operation is performed, so that the user can determine that the operation of the elevator 2 can be expected to resume unless an abnormality is detected. This improves user convenience.

Further, the generation unit 24 includes the content information about the area where the elevator 2 identified by the identification information is provided in the response information generated for the elevator 2.

With such a configuration, when the user transmits the request information from the remote location of the elevator 2 by the mobile terminal 18 or the like, the user can obtain the information of the area where the elevator 2 is installed. The elevator 2 to which the user receives the suspension information is often the elevator 2 that the user will use from now on. Therefore, the elevator 2 is often at the user's destination. In this case, the user can obtain information on the destination as well as information on the suspension of the elevator 2. This improves user convenience.

Further, the suspension information providing system 19 includes a notification unit 27. The notification unit 27 notifies the mobile terminal 18 that the suspension information has been updated when the collection unit 22 newly collects the suspension information from any of the plurality of information sources.

With such a configuration, the user is notified when the suspension information is updated. Therefore, the user does not have to actively access the hibernation information management server 21 or the like. Further, the user does not have to frequently access the hibernation information management server 21 or the like. This improves user convenience.

Subsequently, an example of the hardware configuration of the elevator system 1 will be described with reference to FIG.
FIG. 6 is a hardware configuration diagram of a main part of the elevator system 1 according to the first embodiment.

Each function of the elevator system 1 such as each function of the suspension information providing system 19 can be realized by a processing circuit. The processing circuit includes at least one processor 100a and at least one memory 100b. The processing circuit may include at least one dedicated hardware 200 with or as a substitute for the processor 100a and the memory 100b.

When the processing circuit includes the processor 100a and the memory 100b, each function of the elevator system 1 is realized by software, firmware, or a combination of software and firmware. At least one of the software and firmware is written as a program. The program is stored in the memory 100b. The processor 100a realizes each function of the elevator system 1 by reading and executing the program stored in the memory 100b.

The processor 100a is also referred to as a CPU (Central Processing Unit), a processing device, an arithmetic unit, a microprocessor, a microcomputer, and a DSP. The memory 100b is composed of, for example, a non-volatile or volatile semiconductor memory such as a RAM, a ROM, a flash memory, an EPROM, or an EEPROM.

When the processing circuit includes the dedicated hardware 200, the processing circuit is realized by, for example, a single circuit, a composite circuit, a programmed processor, a parallel programmed processor, an ASIC, an FPGA, or a combination thereof.

Each function of the elevator system 1 can be realized by a processing circuit. Alternatively, each function of the elevator system 1 can be collectively realized by a processing circuit. For each function of the elevator system 1, a part may be realized by the dedicated hardware 200, and the other part may be realized by software or firmware. As described above, the processing circuit realizes each function of the elevator system 1 by the dedicated hardware 200, software, firmware, or a combination thereof.

The suspension information provision system related to this disclosure can be applied to elevators.

1 elevator system, 2 elevator, 3 landing, 4, 4a, 4b, 4c, 4d landing door, 5, 5a, 5b, 5d landing operation panel, 6 seismic detector, 7 control panel, 8 operation buttons, 9 display panel, 10 remote monitoring system, 11 communication network, 12 remote monitoring device, 13 monitoring server, 14 monitoring terminal, 15 work management system, 16 work management server, 17 maintenance terminal, 18 mobile terminal, 19 pause information provision system, 20, 20a, 20b, 20d tag, 21 suspension information management server, 22 collection unit, 23 reception unit, 24 generation unit, 25 transmission unit, 26 disaster judgment unit, 27 notification unit, 28 setting storage unit, 29 building display, 30 suspension display, 31 Content display, 32 report display, 100a processor, 100b memory, 200 dedicated hardware

Claims (14)

1. A collection unit that collects elevator outage information from at least one of multiple sources,
   A receiving unit that receives request information including the identification information of the elevator from the terminal device, and
   Based on the pause information collected in advance by the collector, when the receiver receives the request information from the terminal device, response information including a pause display indicating the presence or absence of pause and the reason for pause when pause is provided. , A generator generated for the elevator identified by the identification information of the request information,
   A transmission unit that transmits the generated response information to the terminal device when the generation unit generates response information for the elevator identified by the identification information.
   Elevator suspension information provision system equipped with.
2. A collection unit that collects elevator outage information from at least one of multiple sources,
   Based on the pause information collected by the collection unit, a generation unit that generates response information for the elevator, including a pause display indicating the presence / absence of a pause and the reason for the pause when the elevator is paused.
   A receiving unit that receives request information including the identification information of the elevator from the terminal device, and
   When the receiving unit receives the request information from the terminal device, the transmitting unit transmits the response information previously generated by the generating unit for the elevator identified by the identification information to the terminal device.
   Elevator suspension information provision system equipped with.
3. Equipped with a disaster judgment unit that determines the occurrence of disasters that affect the operation of the elevator.
   The elevator according to claim 1 or 2, wherein the generation unit includes a notification display for reporting a disaster in the response information generated for the elevator when the disaster determination unit determines the occurrence of a disaster. Pause information provision system.
4. The disaster determination unit identifies the area where the disaster is occurring and
   The elevator suspension information according to claim 3, wherein the generation unit includes the notification display in the response information generated for the elevator when the disaster determination unit determines the occurrence of a disaster in the area where the elevator is provided. Offering system.
5. The disaster determination unit acquires information on the reception status of disaster reports, narrows down the areas where disasters are occurring based on the reception status after determining the occurrence of disasters.
   The generation unit includes the notification display in the response information generated for the elevator when the disaster determination unit determines the occurrence of a disaster in the area where the elevator identified by the identification information is provided. The elevator suspension information providing system according to item 3.
6. The generator unit provides the elevator suspension information according to any one of claims 1 to 5, including a pause display for another elevator attached to the elevator in the response information generated for the elevator. system.
7. The collection unit collects pause time information as pause information from a source that provides planned pause information.
   The elevator pause information providing system according to any one of claims 1 to 6, wherein the generation unit includes information on the pause time in the response information generated for the elevator as a pause display.
8. The collecting unit collects information including the pause start time as the pause time information.
   The elevator pause information providing system according to claim 7, wherein the generation unit includes information on the pause start time in the response information generated for the elevator as a pause display.
9. The collecting unit collects information including the pause end time as the pause time information.
   The elevator pause information providing system according to claim 7 or 8, wherein the generation unit includes information on the pause end time in the response information generated for the elevator as a pause display.
10. Equipped with a setting storage unit that stores preset display format settings
    The elevator pause according to any one of claims 7 to 9, wherein the generation unit includes information on the pause time displayed according to the display format setting in the response information generated for the elevator as a pause display. Information provision system.
11. When the information source from which the collection unit collects the suspension information is an information source that provides unplanned suspension information, the generation unit generates information on whether or not to support the suspension as response information for the elevator. The elevator suspension information providing system according to any one of claims 1 to 10, which is included as a suspension display.
12. The generation unit generates information on whether or not automatic diagnostic operation is performed for the elevator when the information source from which the collection unit collects suspension information is an information source that provides suspension information due to an earthquake. The elevator suspension information providing system according to any one of claims 1 to 11, which is included as a suspension display.
13. The generator according to any one of claims 1 to 12, wherein the generation unit includes content information about the area where the elevator is provided, which is identified by the identification information, in the response information generated for the elevator. Pause information provision system.
14. Any of claims 1 to 13 including a notification unit that notifies the terminal device that the hibernation information has been updated when the collection unit newly collects hibernation information from any of the plurality of information sources. The elevator suspension information provision system described in item 1.

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