WO2021255951A1 - Information processing device - Google Patents

Information processing device Download PDF

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Publication number
WO2021255951A1
WO2021255951A1 PCT/JP2020/039735 JP2020039735W WO2021255951A1 WO 2021255951 A1 WO2021255951 A1 WO 2021255951A1 JP 2020039735 W JP2020039735 W JP 2020039735W WO 2021255951 A1 WO2021255951 A1 WO 2021255951A1
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WIPO (PCT)
Prior art keywords
inspection
information
facility
output unit
user terminal
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PCT/JP2020/039735
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French (fr)
Japanese (ja)
Inventor
裕敬 大内
輝俊 鈴木
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Ｏｍリサーチ＆コンサルティング株式会社
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Publication of WO2021255951A1 publication Critical patent/WO2021255951A1/en

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/12—Hotels or restaurants
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/26—Government or public services

Definitions

  • the present invention relates to public health management.
  • Patent Document 1 states that the inspection results of the state of hygiene management of business establishments handling food and their employees are worse than the predetermined standard values determined according to the importance.
  • a technique for notifying a predetermined notification destination of an alert when it is a result is disclosed.
  • Institutional inspections may be conducted as a public health activity. For example, in the case of food hygiene, inspections are conducted to confirm whether measures are taken to prevent food poisoning in facilities that handle food.
  • public health inspections for example, a person who does not have the inspection skills backed by specialized knowledge or experience regarding inspections (for example, a store clerk) may perform the inspections, so that the state of public health is maintained in good condition. Therefore, the required test results may not be obtained. Therefore, an object of the present invention is to maintain a good state of public health in a facility regardless of the skill of the inspector.
  • the present invention is associated with a storage unit that stores a facility in which a public health inspection is performed and inspection information indicating an inspection method specified for the facility in association with each other.
  • inspection information indicating an inspection method specified for the facility in association with each other.
  • the correspondence information is transmitted from the print output unit that outputs the print data that prints the correspondence information and the user terminal that can read the correspondence information, it is sent to the same facility as the facility to which the correspondence information is associated.
  • an information processing apparatus including an information output unit that outputs the associated inspection information to the user terminal.
  • the print output unit may output print data for printing the coded correspondence information.
  • the correspondence information has a valid period
  • the information output unit may output the inspection information when the correspondence information is transmitted within the validity period of the correspondence information.
  • the public health includes food hygiene
  • the environment acquisition unit for acquiring environmental information indicating the environment affecting the occurrence probability of food poisoning in the facility and the information output unit are indicated by the acquired environmental information.
  • the information output unit may increase the frequency of the inspection as the risk of food poisoning increases.
  • the information output unit may increase the items of the inspection as the risk of food poisoning increases.
  • the information output unit may use an index that is more difficult to pass as an index used in the inspection as the risk of food poisoning increases.
  • the state of public health in the facility can be kept good regardless of the skill of the inspector.
  • Diagram showing an example of inspection result table A diagram showing an example of the displayed aggregated results The figure which shows an example of the operation procedure of each apparatus in inspection display processing.
  • Diagram showing the functional configuration realized by the server device of the modified example A diagram showing an example of an inspection table Diagram showing another example of an inspection table
  • 1 ... Inspection support system, 10 ... Server device, 20 ... User terminal, 101 ... Facility information storage unit, 102 ... Print control unit, 103 ... Read information acquisition unit, 104 ... Inspection information output unit, 105 ... Environmental information acquisition unit, 201 ... Code reading unit, 202 ... Inspection information storage unit, 203 ... Inspection processing unit.
  • FIG. 1 shows an example of the overall configuration of the inspection support system 1 according to the embodiment.
  • the inspection support system 1 is a system that supports inspection work, which is one of the work related to public health.
  • Public health is the maintenance of good health for people throughout the community.
  • support for inspection work related to food hygiene among public health will be described.
  • Food hygiene inspection work is to inspect whether the condition of food hygiene in a facility that handles food meets the standards required for safety (for example, the standards defined by HACCP (Hazard Analysis and Critical Control Point)). It is a business to do.
  • the facility that handles food is, for example, a restaurant, a restaurant for food and drink, a warehouse for food and drink, a factory for manufacturing food and drink, and the like, and is also a facility where food hygiene is inspected.
  • the person in charge of food hygiene inspection is determined, but the person in charge of inspection work is not necessarily the person who has specialized knowledge and experience in food hygiene inspection.
  • the person in charge of inspection work is not necessarily the person who has specialized knowledge and experience in food hygiene inspection.
  • the inspection support system 1 particularly supports the inspection work of the person in charge who does not have the specialized knowledge and experience of the inspection of food hygiene.
  • the inspection support system 1 includes a network 2, a server device 10, a user terminal 20, and a printing device 3.
  • the network 2 is a communication system including a mobile communication network, the Internet, and the like, and relays data exchange between devices accessing the own system.
  • the server device 10 is accessing the network 2 by wire communication (may be wireless communication), and the user terminal 20 is accessing the network 2 by wireless communication.
  • the user terminal 20 is a terminal used by a user who performs inspection work in a facility that handles food, and is a so-called mobile terminal that can be carried like a smartphone or a tablet terminal.
  • the user is, for example, an employee in charge of inspection work among employees of a facility that handles food.
  • the user terminal 20 stores the items to be inspected and displays the stored items. The user inspects the displayed item and inputs the inspection result to the user terminal 20.
  • the server device 10 performs a process of managing information related to inspection by the plurality of user terminals 20.
  • the server device 10 is an example of the "information processing device" of the present invention.
  • the information related to the inspection is the inspection items described above and the inspection results for each inspection item. The processing performed by the server device 10 will be described in detail later.
  • FIG. 2 shows an example of the hardware configuration of the server device 10.
  • the server device 10 is a computer including a processor 11, a memory 12, a storage 13, a communication device 14, and a bus 15.
  • the processor 11 operates, for example, an operating system to control the entire computer.
  • the processor 11 includes a central processing unit (CPU: Central Processing Unit) including an interface with peripheral devices, a control device, an arithmetic unit, a register, and the like.
  • CPU Central Processing Unit
  • the processor 11 reads a program, data, and the like from at least one of the storage 13 and the communication device 14 into the memory 12, and executes various processes according to the read program and the like.
  • the memory 12 is a computer-readable recording medium such as a ROM (Read Only Memory) and a RAM (Random Access Memory).
  • the storage 13 is a recording medium that can be read by a computer such as a hard disk drive.
  • the communication device 14 is hardware (transmission / reception device) for communicating between computers via at least one of a wired network and a wireless network.
  • Each device such as the processor 11 and the memory 12 is connected by a bus 15 for communicating information.
  • the bus 15 may be configured by using a single bus, or may be configured by using a different bus for each device.
  • FIG. 3 shows an example of the hardware configuration of the user terminal 20.
  • the user terminal 20 is a computer including a processor 21, a memory 22, a storage 23, a communication device 24, an input device 25, an output device 26, an image pickup device 27, and a bus 28.
  • the processor 21 or the like in which the hardware having the same name is shown in FIG. 2 is the same type of hardware as in FIG. 2, although there are differences in performance, specifications, and the like.
  • the input device 25 is an input device (for example, a switch, a button, a sensor, etc.) that receives an input from the outside.
  • the input device 25 includes an image pickup device (such as a digital camera) for taking a picture.
  • the output device 26 is an output device (for example, a display, a speaker, an LED lamp, etc.) that outputs to the outside.
  • the input device 25 and the output device 26 include an integrated configuration (a touch screen in which a display and a touch panel are integrated).
  • the image pickup apparatus 27 includes a lens, an optical system, an image sensor, and the like, and captures an image represented by light reaching the image sensor.
  • Each function in each device included in the inspection support system 1 is performed by the processor by loading predetermined software (program) on the hardware such as each processor and memory, and the communication by each communication device is controlled. It is realized by controlling at least one of reading and writing of data in memory and storage.
  • FIG. 4 shows the functional configuration realized by each device.
  • the server device 10 includes a facility information storage unit 101, a print control unit 102, a read information acquisition unit 103, and an inspection information output unit 104.
  • the user terminal 20 includes a code reading unit 201, an inspection information storage unit 202, and an inspection processing unit 203.
  • the facility information storage unit 101 stores facility information, which is information about facilities where food hygiene inspections are performed. Specifically, the facility information storage unit 101 stores information in which a facility where a food hygiene inspection is performed and inspection information indicating a predetermined inspection method for the facility are associated with each other as facility information.
  • the facility information storage unit 101 is an example of the "storage unit" of the present invention. Appropriate methods for food hygiene inspection are determined according to factors such as industry, business type, facility equipment environment, facility scale, and types of foodstuffs to be handled.
  • FIG. 5 shows an example of facility information.
  • the facility information storage unit 101 associates the facilities A, B, and C with "major item”, “medium item”, “inspection item”, “inspection time”, and “passing standard”, respectively.
  • the information is stored as facility information.
  • "Employees”, “ingredients”, etc. are defined as major items.
  • "Hand wash”, "clothes”, etc. are stipulated as medium items.
  • the inspection items are represented by symbols in FIG. 5, but are actually represented by sentences explaining the contents of the inspection.
  • the inspection item K-1 shall be the content of the inspection, for example, "washing hands for a predetermined time or longer".
  • this "predetermined time” is defined as a pass criterion for the inspection item K-1.
  • different pass criteria standard a for facility A, standard b for facility B, and standard c for facility C are associated with each facility as the pass criteria for the inspection item K-1.
  • the inspection items K-1, K-2, and K-3 are associated with the hand washing of the facility A, but only the inspection items K-1, K-3 are associated with the hand washing of the facility B. Only the inspection items K-1 and K-2 are associated with the hand washing.
  • the facility information storage unit 101 stores facility information associated with inspection items that differ depending on the facility.
  • the print control unit 102 outputs print data for printing information associated with the facility (hereinafter referred to as "correspondence information").
  • the print control unit 102 is an example of the “print output unit” of the present invention.
  • the correspondence information is, for example, identification information individually assigned to each facility, and specifically, a facility ID (Identification). Further, in the present embodiment, the print control unit 102 outputs print data for printing the coded correspondence information.
  • the print control unit 102 outputs, for example, print data for printing a two-dimensional code indicating a facility ID for each facility.
  • the facility information storage unit 101 stores the facility ID "ID001" in the facility A, "ID002" in the facility B, and "ID003" in the facility C as identification information. Therefore, these identification information are information associated with the facility.
  • the print control unit 102 outputs print data for printing the two-dimensional code indicating "ID001" for facility A, and outputs print data for printing the two-dimensional code indicating "ID002" for facility B. ..
  • the print control unit 102 outputs print data to the above-mentioned printing device 3.
  • the coded correspondence information is not limited to the two-dimensional code, but may be a one-dimensional code, or may be a list of symbols obtained by converting the identification information by a predetermined algorithm.
  • the printing device 3 prints the corresponding information indicated by the output print data on a medium such as paper.
  • FIG. 6 shows an example of printed correspondence information.
  • the two-dimensional code 5 which is the corresponding information associated with the “facility A” is printed on the paper 4.
  • the character strings "Food hygiene inspection support information for facility A” and "Start the inspection application and read the following two-dimensional code” are printed on the form 4.
  • the print control unit 102 outputs print data indicating a procedure for supporting the inspection of food hygiene by using the corresponding information.
  • the code reading unit 201 reads the two-dimensional code which is the printed correspondence information.
  • the code reading unit 201 analyzes the image taken by the image pickup device 27 of its own device, and if a two-dimensional code is included, reads the information indicated by the two-dimensional code.
  • the code reading unit 201 reads the facility ID "ID001" of the facility A.
  • the code reading unit 201 transmits the read information (hereinafter referred to as “reading information”) to the server device 10.
  • the read information acquisition unit 103 of the server device 10 acquires the transmitted read information.
  • the reading information acquisition unit 103 supplies the acquired reading information to the inspection information output unit 104.
  • the read information supplied in this way is the facility ID read by the user terminal 20 as described above.
  • the inspection information output unit 104 is supplied with the read information (facility ID) as described above, that is, when the correspondence information read by the user terminal 20 is transmitted from the user terminal 20 capable of reading the correspondence information.
  • the inspection information associated with the same facility to which the corresponding information is associated is output to the user terminal 20.
  • the inspection information output unit 104 is an example of the "information output unit" of the present invention.
  • the inspection information output unit 104 first reads out the inspection information stored in association with the supplied reading information (facility ID) from the facility information storage unit 101. Then, the inspection information output unit 104 outputs the read inspection information to the user terminal 20 which is the transmission source of the read information.
  • the output inspection information is supplied to the inspection information storage unit 202 of the user terminal 20.
  • the facility ID read by the code reading unit 201 is also supplied to the inspection information storage unit 202.
  • the inspection information storage unit 202 stores the supplied inspection information in association with the supplied facility ID.
  • FIG. 7 shows an example of stored inspection information.
  • the inspection information in the facility A is stored.
  • the user terminal 20 provided with the inspection information storage unit 202 in this case is the user terminal 20 that has read the correspondence information printed for the facility A.
  • the user terminal 20 provided with the inspection information storage unit 202 is the user terminal 20 in which the inspection information in the facility B is printed for the facility B and the corresponding information is read.
  • the inspection processing unit 203 performs processing related to food hygiene inspection based on the stored inspection information.
  • the inspection processing unit 203 first displays an inspection screen for the relevant facility.
  • FIG. 8 shows an example of the displayed inspection screen.
  • the inspection processing unit 203 has the major items “employee” tab T1, “foodstuff” tab T2, “equipment / tableware” tab T3, “storage status” tab T4, and “environment”.
  • the inspection list including the tab T5 of "" and the tab T6 of "determination” described later is displayed with the tab T1 open.
  • the display area C1 of the "employee” includes a display area D1 for "hand washing", a display area D2 for "clothes", a display area D3 for "visual inspection of fingers", and the like.
  • Inspection items such as "K-1" and "K-2" are displayed in the display area of each middle item.
  • the display area C1 is scrolled, the display area of the middle item and the inspection item that are not displayed are displayed.
  • an NG button E1 On the left side of the inspection item, an NG button E1, a photo button E2, a comment button E3, and an OK button E4 for accepting an inspection result input operation are displayed.
  • FIG. 9 shows an example of an inspection list in a state where an input operation is performed.
  • an "x" mark (a mark indicating that the inspection result is NG) is displayed
  • an " ⁇ " mark (indicating that the inspection result is OK) is displayed. Mark) is displayed.
  • the photo button E2 is pressed, the photo input field E5 is displayed.
  • the photo input field E5 is an area to which a photograph of the site to be inspected is attached.
  • the image pickup device of the user terminal 20 is activated to take a picture by the user's operation, and the taken picture is displayed in the picture input field E5. It should be noted that when the photo input field E5 is tapped, the photographed photograph stored in the user terminal 20 may be imported.
  • the inspection processing unit 203 accepts an operation to the notified display range as an input operation of the inspection result, and displays the result of the accepted input operation.
  • the inspection processing unit 203 stores the inspection result table and reflects the result of the input operation in the inspection result table as the inspection result.
  • FIG. 10 shows an example of an inspection result table.
  • "facility ID”, "inspection count”, “inspection item”, “NG”, “OK”, “photograph”, “comment” and “input date and time” are stored in association with each other. ..
  • the "facility ID” and "number of inspections” are stored when the inspection processing unit 203 generates an inspection result table.
  • "1" times are stored as “inspection times”.
  • "NG” means that the test failed
  • "OK” means that the test passed.
  • the input of "NG” is represented by "x”
  • the input of "OK” is represented by " ⁇ ”.
  • the photo is represented by the file name of the image data
  • the comment is represented by the file name of the text data.
  • the input date and time is represented by the date and time, but it may be represented up to the detailed time.
  • the inspection processing unit 203 refers to the inspection results stored in the inspection result table and performs the aggregation processing of the inspection results.
  • the aggregation process is a process of calculating a value obtained by totaling the number of common inspection results (for example, OK inspection results) as an aggregation value.
  • the aggregation process also includes a process of calculating yet another value based on the calculated aggregated value.
  • the inspection processing unit 203 aggregates the inspection results of OK and calculates the ratio of the aggregated value of OK to the total number of inspection items (hereinafter referred to as “evaluation rate”) for each major item and for the whole. I do. The higher the evaluation rate, the more work that should be carried out for hygiene management is being carried out, and it can be used as an index indicating that safer food supply can be expected.
  • the inspection processing unit 203 handles the inspection results of each inspection item with a weight rather than a uniform weight in the calculation of the evaluation rate. For example, when there are 50 inspection items, if they are treated uniformly, the evaluation rate will decrease by 2% for each NG. On the other hand, by weighting each inspection item, the evaluation rate is calculated so that, for example, if the inspection item with high importance is NG, it decreases by 3%, and if the inspection item with low importance is NG, it decreases by 1%. To.
  • Importance means, for example, that inspection items that have a greater impact on food hygiene are more important. By weighting with the importance added, the reliability of the evaluation rate as the above index can be improved as compared with the case where the importance is not added.
  • the inspection processing unit 203 displays the result of the previously performed aggregation.
  • FIG. 11 shows an example of the displayed aggregation result.
  • the inspection processing unit 203 displays a result table F1 showing the evaluation rate for each major item and a radar chart F2 showing the evaluation rate for each major item.
  • the inspection processing unit 203 indicates the overall evaluation rate as "comprehensive evaluation”, and the character string "S" of the evaluation rank determined according to the comprehensive evaluation and "excellent store” which is the name determined according to the comprehensive evaluation. it's shown.
  • the inspection processing unit 203 updates and stores the inspection result table. Since the stored test result includes the facility ID and the number of tests, it is possible to know which facility and which test result it is.
  • FIG. 12 shows an example of the operation procedure of each device in the inspection display process.
  • the operation procedure of FIG. 12 is started, for example, when the operator of the inspection support system 1 performs an operation of instructing the server device 10 to print the corresponding information for each facility from an external device or the like.
  • the server device 10 (print control unit 102) outputs print data for printing coded correspondence information (two-dimensional code indicating facility identification information in this embodiment), and outputs the correspondence information on paper or the like. Printing on a medium (step S11).
  • the user terminal 20 (code reading unit 201) reads the two-dimensional code which is the printed correspondence information (step S21).
  • the user terminal 20 transmits the read information (facility ID indicated by the two-dimensional code), which is the read information, to the server device 10 (step S22).
  • the server device 10 acquires the transmitted read information (step S23).
  • the server device 10 inspection information output unit 104) reads out the inspection information stored in association with the acquired read information (facility ID) from the facility information storage unit 101 (step S24).
  • the server device 10 (inspection information output unit 104) outputs the read inspection information to the user terminal 20 which is the transmission source of the read information (step S25).
  • the user terminal 20 (inspection information storage unit 202) stores the output inspection information in association with the facility ID (step S26).
  • the user terminal 20 (inspection processing unit 203) performs an inspection process, which is a process related to food hygiene inspection, based on the stored inspection information (step S31).
  • the person in charge of food hygiene inspection of the facility causes the user terminal 20 to read the correspondence information printed on the medium, so that the user terminal 20 has the inspection information associated with the facility. Can be displayed. Therefore, even a person who is not familiar with food hygiene inspection can perform correct inspection.
  • the corresponding information is coded and printed, the facility identification information is less likely to be leaked even if a third party looks at the medium, as compared with the case where the code is not coded.
  • the validity period may be specified in the correspondence information.
  • the inspection information output unit 104 displays the inspection information associated with the same facility as the facility to which the correspondence information is associated. Output. That is, the inspection information output unit 104 does not output the inspection information when the correspondence information is transmitted outside the valid period of the correspondence information.
  • the period until the end of the event is set as the valid period.
  • the period up to the time of the review is set as the valid period.
  • FIG. 13 shows a functional configuration realized by the server device 10a of this modification.
  • the server device 10a includes an environmental information acquisition unit 105 in addition to the units shown in FIG.
  • the environmental information acquisition unit 105 acquires environmental information indicating the environment that affects the probability of food poisoning in the facility.
  • the environmental information acquisition unit 105 is an example of the "environmental acquisition unit" of the present invention.
  • the environmental information acquisition unit 105 acquires, for example, information indicating meteorological conditions such as temperature, humidity, wind, and sunlight as environmental information. Food poisoning tends to increase as the temperature and humidity increase. In addition, if the facility is installed outdoors at an outdoor event or the like, food poisoning tends to increase as the wind is strong and the sunlight is strong.
  • the environmental information acquisition unit 105 acquires, for example, information indicating meteorological conditions as environmental information by using a service that provides meteorological information on the Internet.
  • the environmental information acquisition unit 105 provides information indicating the number of food poisoning cases occurring in the surrounding area of the facility as environmental information. May be obtained as.
  • the environmental information acquisition unit 105 supplies the acquired environmental information to the inspection information output unit 104.
  • the inspection information output unit 104 outputs inspection information indicating a stricter inspection method as the risk of food poisoning indicated by the environment indicated by the environmental information acquired by the environmental information acquisition unit 105 increases.
  • the inspection information output unit 104 uses, for example, an inspection table in which environmental information and inspection information are associated with each other.
  • the inspection table used for the facility A when the temperature is used as the environmental information will be described with reference to FIG.
  • FIG. 14 shows an example of an inspection table.
  • the inspection information is associated with the temperature range of “less than Th1”, “Th1 or more and less than Th2”, and “Th2 or more”, respectively.
  • “frequency a11”, “frequency a12”, and “frequency a13” are associated with “less than Th1", “Th1 or more and less than Th2", and “Th2 or more”. It is assumed that these have the lowest frequency a11 and the highest frequency a13.
  • the inspection information output unit 104 increases the frequency of inspection as the temperature indicated by the environmental information is higher, that is, the higher the risk of food poisoning.
  • the inspection information output unit 104 uses an index that is more difficult to pass as an index used in the inspection as the temperature indicated by the environmental information is higher, that is, the risk of food poisoning is greater.
  • the inspection information output unit 104 reads out and outputs the inspection information associated with the range including the temperature indicated by the acquired environmental information. Even when the inspection information output unit 104 uses environmental information other than the air temperature, the inspection information output unit 104 may use an inspection table in which the range of the environmental information and the inspection information are associated with each other, as in the example of FIG.
  • the inspection information output unit 104 may increase the number of inspection items as the temperature indicated by the environmental information is higher, that is, as the risk of food poisoning is greater.
  • the inspection table used for the facility A will be described with reference to FIG. FIG. 15 shows another example of the inspection table.
  • the inspection information is associated with the temperature range of “less than Th1”, “Th1 or more and less than Th2”, and “Th2 or more”, respectively.
  • inspection items differed for each facility, but the inspection items are not limited to this.
  • the inspection items may be different for each business type of the business conducted at the facility, for each department of the business operator who manages the facility, or for each person in charge of inspection.
  • the inspection items may be different depending on the time when the inspection is performed. In either case, the inspection items should be stricter so that food poisoning is more likely to occur.
  • the public health inspection support system 1 supported the inspection work related to food hygiene in the public health in the embodiment, but is not limited to this, for example, infectious disease prevention, mental hygiene, residential hygiene or labor. Inspection work related to hygiene etc. may be supported. In the case of infectious disease prevention, tests are conducted with the test items such as whether to wash hands and gargle and whether to wear a mask.
  • the facility information storage unit 101 stores facility information, which is information about the facility where the infectious disease prevention test is performed. Then, the print control unit 102 outputs print data for printing the correspondence information (for example, a two-dimensional code) associated with the facility.
  • the correspondence information for example, a two-dimensional code
  • [2-5] Device for Realizing Each Function The device for realizing each function shown in FIG. 4 and the like is not limited to the above-mentioned device.
  • the functions realized by the server device 10 may be shared and realized by two or more devices, or the functions realized by the user terminal 20 may be shared and realized by two or more devices. In either case, it is sufficient that each function shown in FIG. 4 or the like is realized in the entire inspection support system 1.
  • the present invention is regarded as an information processing system (the inspection support system 1 is an example thereof) provided with each information processing device in addition to the above-mentioned information processing devices such as the server device 10 and the user terminal 20. Will be. Further, the present invention can be regarded as an information processing method for realizing the processing performed by each information processing device, and also as a program for operating a computer that controls each information processing device.
  • the program regarded as the present invention may be provided in the form of a recording medium such as an optical disk in which the program is stored, or may be downloaded to a computer via a network such as the Internet, and the downloaded program may be installed and used. It may be provided in the form of a computer.

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Abstract

[Problem] To keep a facility in a favorably hygienic state irrespectively of the skill of an inspector. [Solution] A printing control unit 102 outputs print data for printing association information associated with a facility. The printing control unit 102 outputs print data for printing encoded association information. A code reading unit 201 reads a two-dimensional code which is the printed association information. In the case where association information read by a user terminal 20 capable of reading the association information is transmitted from the user terminal 20, an inspection information output unit 104 outputs, to the user terminal 20, inspection information associated with the same facility as the facility associated with the association information.

Description

情報処理装置Information processing equipment
　本発明は公衆衛生管理に関する。 The present invention relates to public health management.
　公衆衛生管理に関する技術として、特許文献１には、食品を取り扱う事業所及びその従業者の衛生管理の状態の検査結果が、重要度に応じて決められている所定の基準値と比較して悪い結果である場合に、所定の通知先にアラートを通知する技術が開示されている。 As a technique related to public health management, Patent Document 1 states that the inspection results of the state of hygiene management of business establishments handling food and their employees are worse than the predetermined standard values determined according to the importance. A technique for notifying a predetermined notification destination of an alert when it is a result is disclosed.
特開２０１２－２１６１１５号公報Japanese Unexamined Patent Publication No. 2012-216115
　公衆衛生に関する活動として、施設での検査が行われる場合がある。例えば食品衛生の場合、食品を扱う施設において食中毒を防止するための措置がとられているか否かを確かめるための検査が行われる。公衆衛生の検査においては、例えば検査に関する専門的な知識又は経験に裏付けされた検査の技量を持たない者（例えば店舗の店員）が検査を行うこともあるため、公衆衛生の状態を良好に保つために必要な検査結果が得られない場合がある。
　そこで、本発明は、検査者の技量によらず施設における公衆衛生の状態を良好に保つことを目的とする。 Institutional inspections may be conducted as a public health activity. For example, in the case of food hygiene, inspections are conducted to confirm whether measures are taken to prevent food poisoning in facilities that handle food. In public health inspections, for example, a person who does not have the inspection skills backed by specialized knowledge or experience regarding inspections (for example, a store clerk) may perform the inspections, so that the state of public health is maintained in good condition. Therefore, the required test results may not be obtained.
Therefore, an object of the present invention is to maintain a good state of public health in a facility regardless of the skill of the inspector.
　上記目的を達成するために、本発明は、公衆衛生の検査が行われる施設と当該施設について定められた検査方法を示す検査情報とを対応付けて記憶する記憶部と、前記施設に対応付けられた対応情報を印刷する印刷データを出力する印刷出力部と、前記対応情報を読み取り可能なユーザ端末から当該対応情報が送信されてきた場合に、当該対応情報が対応付けられた施設と同じ施設に対応付けられた前記検査情報を当該ユーザ端末に対して出力する情報出力部とを備える情報処理装置を提供する。 In order to achieve the above object, the present invention is associated with a storage unit that stores a facility in which a public health inspection is performed and inspection information indicating an inspection method specified for the facility in association with each other. When the correspondence information is transmitted from the print output unit that outputs the print data that prints the correspondence information and the user terminal that can read the correspondence information, it is sent to the same facility as the facility to which the correspondence information is associated. Provided is an information processing apparatus including an information output unit that outputs the associated inspection information to the user terminal.
　また、前記印刷出力部は、コード化された前記対応情報を印刷する印刷データを出力してもよい。 Further, the print output unit may output print data for printing the coded correspondence information.
　また、前記対応情報には有効期間が定められており、前記情報出力部は、前記対応情報が当該対応情報の有効期間内に送信されてきた場合に前記検査情報を出力してもよい。 Further, the correspondence information has a valid period, and the information output unit may output the inspection information when the correspondence information is transmitted within the validity period of the correspondence information.
　また、前記公衆衛生には食品衛生が含まれ、前記施設における食中毒の発生確率に影響する環境を示す環境情報を取得する環境取得部と、前記情報出力部は、取得された前記環境情報が示す環境によって示される食中毒の危険が大きいほど厳格な検査方法を示す検査情報を出力してもよい。 Further, the public health includes food hygiene, and the environment acquisition unit for acquiring environmental information indicating the environment affecting the occurrence probability of food poisoning in the facility and the information output unit are indicated by the acquired environmental information. The greater the risk of food poisoning indicated by the environment, the more rigorous the inspection method may be output.
　また、前記情報出力部は、前記食中毒の危険が大きいほど、前記検査の頻度を高くしてもよい。 Further, the information output unit may increase the frequency of the inspection as the risk of food poisoning increases.
　また、前記情報出力部は、前記食中毒の危険が大きいほど、前記検査の項目を増やしてもよい。 Further, the information output unit may increase the items of the inspection as the risk of food poisoning increases.
　また、前記情報出力部は、前記食中毒の危険が大きいほど、前記検査で用いる指標としてより合格しにくい指標を用いてもよい。 Further, the information output unit may use an index that is more difficult to pass as an index used in the inspection as the risk of food poisoning increases.
　本発明によれば、検査者の技量によらず施設における公衆衛生の状態を良好に保つことができる。 According to the present invention, the state of public health in the facility can be kept good regardless of the skill of the inspector.
実施例に係る検査支援システムの全体構成の一例を表す図A diagram showing an example of the overall configuration of the inspection support system according to the embodiment. サーバ装置のハードウェア構成の一例を表す図Diagram showing an example of the hardware configuration of the server device ユーザ端末のハードウェア構成の一例を表す図Diagram showing an example of the hardware configuration of the user terminal 各装置が実現する機能構成を表す図Diagram showing the functional configuration realized by each device 施設情報の一例を表す図Diagram showing an example of facility information 印刷された対応情報の一例を表す図Diagram showing an example of printed correspondence information 記憶された検査情報の一例を表す図Diagram showing an example of stored inspection information 表示された検査画面の一例を表す図Diagram showing an example of the displayed inspection screen 入力操作が行われた状態の検査リストの一例を表す図A diagram showing an example of an inspection list in a state where an input operation has been performed. 検査結果テーブルの一例を表す図Diagram showing an example of inspection result table 表示された集計結果の一例を表す図A diagram showing an example of the displayed aggregated results 検査表示処理における各装置の動作手順の一例を表す図The figure which shows an example of the operation procedure of each apparatus in inspection display processing. 変形例のサーバ装置が実現する機能構成を表す図Diagram showing the functional configuration realized by the server device of the modified example 検査テーブルの一例を表す図A diagram showing an example of an inspection table 検査テーブルの別の一例を表す図Diagram showing another example of an inspection table
１…検査支援システム、１０…サーバ装置、２０…ユーザ端末、１０１…施設情報記憶部、１０２…印刷制御部、１０３…読取情報取得部、１０４…検査情報出力部、１０５…環境情報取得部、２０１…コード読取部、２０２…検査情報記憶部、２０３…検査処理部。 1 ... Inspection support system, 10 ... Server device, 20 ... User terminal, 101 ... Facility information storage unit, 102 ... Print control unit, 103 ... Read information acquisition unit, 104 ... Inspection information output unit, 105 ... Environmental information acquisition unit, 201 ... Code reading unit, 202 ... Inspection information storage unit, 203 ... Inspection processing unit.
［１］第１実施例
　図１は実施例に係る検査支援システム１の全体構成の一例を表す。検査支援システム１は、公衆衛生に関する業務の１つである検査業務を支援するシステムである。公衆衛生とは、地域社会全体において人々の健康を良好に保つことである。本実施例では、公衆衛生のうちの食品衛生に関する検査業務の支援について説明する。 [1] First Example FIG. 1 shows an example of the overall configuration of the inspection support system 1 according to the embodiment. The inspection support system 1 is a system that supports inspection work, which is one of the work related to public health. Public health is the maintenance of good health for people throughout the community. In this embodiment, support for inspection work related to food hygiene among public health will be described.
　食品衛生に関する検査業務とは、食品を扱う施設における食品衛生の状態が安全のために求められる基準（例えばＨＡＣＣＰ（Hazard Analysis and Critical Control Point）で定められた基準）を満たしているか否かを検査する業務である。食品を扱う施設とは、例えば飲食店、飲食品の販売店、飲食品の倉庫及び飲食品の製造工場等であり、食品衛生の検査が行われる施設でもある。 Food hygiene inspection work is to inspect whether the condition of food hygiene in a facility that handles food meets the standards required for safety (for example, the standards defined by HACCP (Hazard Analysis and Critical Control Point)). It is a business to do. The facility that handles food is, for example, a restaurant, a restaurant for food and drink, a warehouse for food and drink, a factory for manufacturing food and drink, and the like, and is also a facility where food hygiene is inspected.
　これらの施設においては、食品衛生の検査を行う担当者が決められているが、検査業務の担当者は、必ずしも食品衛生の検査の専門的な知識や経験を持つ者とは限らない。例えば、食品販売のイベントに出店している店舗、ショッピングモールに出店している飲食店又は商店街の自営業の飲食店等においては、専門の検査員がいないので、食品衛生の検査に詳しくない従業員が検査を行うことになる。検査支援システム１は、特に、そのように食品衛生の検査の専門的な知識や経験を持たない担当者の検査業務を支援する。 At these facilities, the person in charge of food hygiene inspection is determined, but the person in charge of inspection work is not necessarily the person who has specialized knowledge and experience in food hygiene inspection. For example, at a store that opens at a food sales event, a restaurant that opens at a shopping mall, or a self-employed restaurant in a shopping district, there are no specialized inspectors, so they are not familiar with food hygiene inspections. Employees will perform the inspection. The inspection support system 1 particularly supports the inspection work of the person in charge who does not have the specialized knowledge and experience of the inspection of food hygiene.
　検査支援システム１は、ネットワーク２と、サーバ装置１０と、ユーザ端末２０と、印刷装置３とを備える。ネットワーク２は、移動体通信網及びインターネット等を含む通信システムであり、自システムにアクセスする装置同士のデータのやり取りを中継する。ネットワーク２には、サーバ装置１０が有線通信で（無線通信でもよい）、ユーザ端末２０が無線通信でアクセスしている。 The inspection support system 1 includes a network 2, a server device 10, a user terminal 20, and a printing device 3. The network 2 is a communication system including a mobile communication network, the Internet, and the like, and relays data exchange between devices accessing the own system. The server device 10 is accessing the network 2 by wire communication (may be wireless communication), and the user terminal 20 is accessing the network 2 by wireless communication.
　ユーザ端末２０は、食品を扱う施設において検査業務を行うユーザが利用する端末であり、スマートフォン及びタブレット端末のように持ち運び可能ないわゆるモバイル端末である。ユーザは、例えば食品を扱う施設の従業員のうち、検査業務を担当する従業員である。ユーザ端末２０は、検査を行う項目を記憶し、記憶した項目を表示する。ユーザは、表示された項目について検査を行い、検査結果をユーザ端末２０に入力する。 The user terminal 20 is a terminal used by a user who performs inspection work in a facility that handles food, and is a so-called mobile terminal that can be carried like a smartphone or a tablet terminal. The user is, for example, an employee in charge of inspection work among employees of a facility that handles food. The user terminal 20 stores the items to be inspected and displays the stored items. The user inspects the displayed item and inputs the inspection result to the user terminal 20.
　図１では、ユーザ端末２０を１台しか表していないが、検査対象となる施設が多く存在する場合は、複数のユーザ端末２０を複数の検査員がそれぞれ利用して複数の検査が並行して行われる。サーバ装置１０は、それら複数のユーザ端末２０による検査に関する情報を管理する処理等を行う。サーバ装置１０は本発明の「情報処理装置」の一例である。検査に関する情報とは、先に述べた検査項目及び各検査項目に対する検査結果等である。サーバ装置１０が行う処理については後程詳しく説明する。 Although only one user terminal 20 is shown in FIG. 1, when there are many facilities to be inspected, a plurality of inspectors use the plurality of user terminals 20 in parallel to perform a plurality of inspections in parallel. Will be done. The server device 10 performs a process of managing information related to inspection by the plurality of user terminals 20. The server device 10 is an example of the "information processing device" of the present invention. The information related to the inspection is the inspection items described above and the inspection results for each inspection item. The processing performed by the server device 10 will be described in detail later.
　図２はサーバ装置１０のハードウェア構成の一例を表す。サーバ装置１０は、プロセッサ１１と、メモリ１２と、ストレージ１３と、通信装置１４と、バス１５とを備えるコンピュータである。プロセッサ１１は、例えば、オペレーティングシステムを動作させてコンピュータ全体を制御する。プロセッサ１１は、周辺装置とのインターフェース、制御装置、演算装置、レジスタなどを含む中央処理装置（ＣＰＵ：Central Processing Unit）を備える。 FIG. 2 shows an example of the hardware configuration of the server device 10. The server device 10 is a computer including a processor 11, a memory 12, a storage 13, a communication device 14, and a bus 15. The processor 11 operates, for example, an operating system to control the entire computer. The processor 11 includes a central processing unit (CPU: Central Processing Unit) including an interface with peripheral devices, a control device, an arithmetic unit, a register, and the like.
　プロセッサ１１は、プログラム及びデータ等をストレージ１３及び通信装置１４の少なくとも一方からメモリ１２に読み出し、読み出したプログラム等に従って各種の処理を実行する。メモリ１２は、例えばＲＯＭ（Read Only Memory）及びＲＡＭ（Random Access Memory）等のコンピュータで読み取り可能な記録媒体である。ストレージ１３は、ハードディスクドライブ等のコンピュータで読み取り可能な記録媒体である。 The processor 11 reads a program, data, and the like from at least one of the storage 13 and the communication device 14 into the memory 12, and executes various processes according to the read program and the like. The memory 12 is a computer-readable recording medium such as a ROM (Read Only Memory) and a RAM (Random Access Memory). The storage 13 is a recording medium that can be read by a computer such as a hard disk drive.
　通信装置１４は、有線ネットワーク及び無線ネットワークの少なくとも一方を介してコンピュータ間の通信を行うためのハードウェア（送受信デバイス）である。プロセッサ１１及びメモリ１２等の各装置は、情報を通信するためのバス１５によって接続される。バス１５は、単一のバスを用いて構成されてもよいし、装置間毎に異なるバスを用いて構成されてもよい。 The communication device 14 is hardware (transmission / reception device) for communicating between computers via at least one of a wired network and a wireless network. Each device such as the processor 11 and the memory 12 is connected by a bus 15 for communicating information. The bus 15 may be configured by using a single bus, or may be configured by using a different bus for each device.
　図３はユーザ端末２０のハードウェア構成の一例を表す。ユーザ端末２０は、プロセッサ２１と、メモリ２２と、ストレージ２３と、通信装置２４と、入力装置２５と、出力装置２６と、撮像装置２７と、バス２８とを備えるコンピュータである。図２に同名のハードウェアが表されているプロセッサ２１等は、性能及び仕様等の違いはあるが図２と同種のハードウェアである。 FIG. 3 shows an example of the hardware configuration of the user terminal 20. The user terminal 20 is a computer including a processor 21, a memory 22, a storage 23, a communication device 24, an input device 25, an output device 26, an image pickup device 27, and a bus 28. The processor 21 or the like in which the hardware having the same name is shown in FIG. 2 is the same type of hardware as in FIG. 2, although there are differences in performance, specifications, and the like.
　入力装置２５は、外部からの入力を受け付ける入力デバイス（例えばスイッチ、ボタン、センサなど）である。入力装置２５は、写真を撮影する撮像装置（デジタルカメラなど）を含んでいる。出力装置２６は、外部への出力を実施する出力デバイス（例えば、ディスプレイ、スピーカ、ＬＥＤランプなど）である。ユーザ端末２０においては、入力装置２５及び出力装置２６は、一体となった構成（ディスプレイ及びタッチパネルが一体となったタッチスクリーン）を含む。撮像装置２７は、レンズ、光学系及びイメージセンサ等を備え、イメージセンサに到達する光が表す画像を撮影する。 The input device 25 is an input device (for example, a switch, a button, a sensor, etc.) that receives an input from the outside. The input device 25 includes an image pickup device (such as a digital camera) for taking a picture. The output device 26 is an output device (for example, a display, a speaker, an LED lamp, etc.) that outputs to the outside. In the user terminal 20, the input device 25 and the output device 26 include an integrated configuration (a touch screen in which a display and a touch panel are integrated). The image pickup apparatus 27 includes a lens, an optical system, an image sensor, and the like, and captures an image represented by light reaching the image sensor.
　検査支援システム１が備える各装置における各機能は、各々のプロセッサ、メモリなどのハードウェア上に所定のソフトウェア（プログラム）を読み込ませることによって、プロセッサが演算を行い、各々の通信装置による通信を制御したり、メモリ及びストレージにおけるデータの読み出し及び書き込みの少なくとも一方を制御したりすることによって実現される。 Each function in each device included in the inspection support system 1 is performed by the processor by loading predetermined software (program) on the hardware such as each processor and memory, and the communication by each communication device is controlled. It is realized by controlling at least one of reading and writing of data in memory and storage.
　図４は各装置が実現する機能構成を表す。サーバ装置１０は、施設情報記憶部１０１と、印刷制御部１０２と、読取情報取得部１０３と、検査情報出力部１０４とを備える。ユーザ端末２０は、コード読取部２０１と、検査情報記憶部２０２と、検査処理部２０３とを備える。 FIG. 4 shows the functional configuration realized by each device. The server device 10 includes a facility information storage unit 101, a print control unit 102, a read information acquisition unit 103, and an inspection information output unit 104. The user terminal 20 includes a code reading unit 201, an inspection information storage unit 202, and an inspection processing unit 203.
　施設情報記憶部１０１は、食品衛生の検査が行われる施設に関する情報である施設情報を記憶する。具体的には、施設情報記憶部１０１は、食品衛生の検査が行われる施設とその施設について定められた検査方法を示す検査情報とを対応付けた情報を施設情報として記憶する。施設情報記憶部１０１は本発明の「記憶部」の一例である。食品衛生の検査は、業種、事業形態、施設の設備環境、施設の規模及び扱う食材の種類等の要素に応じて適切な方法が定められる。 The facility information storage unit 101 stores facility information, which is information about facilities where food hygiene inspections are performed. Specifically, the facility information storage unit 101 stores information in which a facility where a food hygiene inspection is performed and inspection information indicating a predetermined inspection method for the facility are associated with each other as facility information. The facility information storage unit 101 is an example of the "storage unit" of the present invention. Appropriate methods for food hygiene inspection are determined according to factors such as industry, business type, facility equipment environment, facility scale, and types of foodstuffs to be handled.
　図５は施設情報の一例を表す。図５の例では、施設情報記憶部１０１は、施設Ａ、Ｂ、Ｃに対して「大項目」、「中項目」、「検査項目」、「検査時期」及び「合格基準」をそれぞれ対応付けた情報を施設情報として記憶している。大項目としては、「従業員」、「食材」等が定められている。中項目としては、「手洗い」、「服装」等が定められている。検査項目は、図５では記号で表されているが、実際には検査の内容を説明する文章で表されているものとする。 FIG. 5 shows an example of facility information. In the example of FIG. 5, the facility information storage unit 101 associates the facilities A, B, and C with "major item", "medium item", "inspection item", "inspection time", and "passing standard", respectively. The information is stored as facility information. "Employees", "ingredients", etc. are defined as major items. "Hand wash", "clothes", etc. are stipulated as medium items. The inspection items are represented by symbols in FIG. 5, but are actually represented by sentences explaining the contents of the inspection.
　例えば検査項目Ｋ－１は、例えば「手洗いを所定の時間以上行うこと」という検査の内容であるものとする。検査項目Ｋ－１に対する合格基準としては、例えばこの「所定の時間」が定められている。図５の例では、検査項目Ｋ－１に対する合格基準として、施設毎に異なる合格基準（施設Ａは基準ａ、施設Ｂは基準ｂ、施設Ｃは基準ｃ）が対応付けられている。 For example, the inspection item K-1 shall be the content of the inspection, for example, "washing hands for a predetermined time or longer". For example, this "predetermined time" is defined as a pass criterion for the inspection item K-1. In the example of FIG. 5, different pass criteria (standard a for facility A, standard b for facility B, and standard c for facility C) are associated with each facility as the pass criteria for the inspection item K-1.
　また、例えば施設Ａの手洗いには検査項目Ｋ－１、Ｋ－２、Ｋ－３が対応付けられているが、施設Ｂの手洗いには検査項目Ｋ－１、Ｋ－３だけが、施設Ｃの手洗いには検査項目Ｋ－１、Ｋ－２だけが対応付けられている。このように、施設情報記憶部１０１は、施設によって異なる検査項目を対応付けた施設情報を記憶している。 Further, for example, the inspection items K-1, K-2, and K-3 are associated with the hand washing of the facility A, but only the inspection items K-1, K-3 are associated with the hand washing of the facility B. Only the inspection items K-1 and K-2 are associated with the hand washing. In this way, the facility information storage unit 101 stores facility information associated with inspection items that differ depending on the facility.
　印刷制御部１０２は、施設に対応付けられた情報（以下「対応情報」と言う）を印刷する印刷データを出力する。印刷制御部１０２は本発明の「印刷出力部」の一例である。対応情報とは、例えば、施設毎に個別に割り当てられた識別情報であり、具体的には施設ＩＤ（Identification）である。また、印刷制御部１０２は、本実施例では、コード化された対応情報を印刷する印刷データを出力する。 The print control unit 102 outputs print data for printing information associated with the facility (hereinafter referred to as "correspondence information"). The print control unit 102 is an example of the "print output unit" of the present invention. The correspondence information is, for example, identification information individually assigned to each facility, and specifically, a facility ID (Identification). Further, in the present embodiment, the print control unit 102 outputs print data for printing the coded correspondence information.
　印刷制御部１０２は、例えば、施設ＩＤを示す２次元コードを印刷する印刷データを、各施設についてそれぞれ出力する。図５の例では、施設情報記憶部１０１が、施設Ａには「ＩＤ００１」、施設Ｂには「ＩＤ００２」、施設Ｃには「ＩＤ００３」という施設ＩＤを識別情報として記憶している。そのため、これらの識別情報は、施設に対応付けられた情報となっている。 The print control unit 102 outputs, for example, print data for printing a two-dimensional code indicating a facility ID for each facility. In the example of FIG. 5, the facility information storage unit 101 stores the facility ID "ID001" in the facility A, "ID002" in the facility B, and "ID003" in the facility C as identification information. Therefore, these identification information are information associated with the facility.
　印刷制御部１０２は、例えば施設Ａについては、「ＩＤ００１」を示す２次元コードを印刷する印刷データを出力し、施設Ｂについては、「ＩＤ００２」を示す２次元コードを印刷する印刷データを出力する。印刷制御部１０２は、上述した印刷装置３に対して印刷データを出力する。なお、コード化された対応情報は、２次元コードに限らず、１次元コードでもよいし、識別情報を所定のアルゴリズムで変換した記号の羅列等であってもよい。印刷装置３は、出力されてきた印刷データが示す対応情報を用紙等の媒体に印刷する。 For example, the print control unit 102 outputs print data for printing the two-dimensional code indicating "ID001" for facility A, and outputs print data for printing the two-dimensional code indicating "ID002" for facility B. .. The print control unit 102 outputs print data to the above-mentioned printing device 3. The coded correspondence information is not limited to the two-dimensional code, but may be a one-dimensional code, or may be a list of symbols obtained by converting the identification information by a predetermined algorithm. The printing device 3 prints the corresponding information indicated by the output print data on a medium such as paper.
　図６は印刷された対応情報の一例を表す。図６の例では、「施設Ａ」に対応付けられた対応情報である２次元コード５が用紙４に印刷されている。また、用紙４には、「施設Ａ向け　食品衛生検査の支援情報」及び「検査アプリを起動し、以下の２次元コードを読み取ってください。」という文字列が印刷されている。このように、印刷制御部１０２は、対応情報を用いて食品衛生の検査を支援するための手順も示す印刷データを出力する。 FIG. 6 shows an example of printed correspondence information. In the example of FIG. 6, the two-dimensional code 5 which is the corresponding information associated with the “facility A” is printed on the paper 4. In addition, the character strings "Food hygiene inspection support information for facility A" and "Start the inspection application and read the following two-dimensional code" are printed on the form 4. In this way, the print control unit 102 outputs print data indicating a procedure for supporting the inspection of food hygiene by using the corresponding information.
　コード読取部２０１は、印刷された対応情報である２次元コードを読み取る。コード読取部２０１は、自装置の撮像装置２７が撮影した画像を解析して２次元コードが含まれている場合には、その２次元コードが示す情報を読み取る。コード読取部２０１は、図６の２次元コード５を読み取った場合には、施設Ａの「ＩＤ００１」という施設ＩＤを読み取る。 The code reading unit 201 reads the two-dimensional code which is the printed correspondence information. The code reading unit 201 analyzes the image taken by the image pickup device 27 of its own device, and if a two-dimensional code is included, reads the information indicated by the two-dimensional code. When the two-dimensional code 5 of FIG. 6 is read, the code reading unit 201 reads the facility ID "ID001" of the facility A.
　コード読取部２０１は、読み取った情報（以下「読取情報」と言う）をサーバ装置１０に送信する。サーバ装置１０の読取情報取得部１０３は、送信されてきた読取情報を取得する。読取情報取得部１０３は、取得した読取情報を検査情報出力部１０４に供給する。こうして供給される読取情報は、前述したようにユーザ端末２０が読み取った施設ＩＤである。 The code reading unit 201 transmits the read information (hereinafter referred to as “reading information”) to the server device 10. The read information acquisition unit 103 of the server device 10 acquires the transmitted read information. The reading information acquisition unit 103 supplies the acquired reading information to the inspection information output unit 104. The read information supplied in this way is the facility ID read by the user terminal 20 as described above.
　検査情報出力部１０４は、上記のとおり読取情報（施設ＩＤ）が供給された場合、すなわち、対応情報を読み取り可能なユーザ端末２０からそのユーザ端末２０により読み取られた対応情報が送信されてきた場合に、その対応情報が対応付けられた施設と同じ施設に対応付けられた検査情報をそのユーザ端末２０に対して出力する。検査情報出力部１０４は本発明の「情報出力部」の一例である。 The inspection information output unit 104 is supplied with the read information (facility ID) as described above, that is, when the correspondence information read by the user terminal 20 is transmitted from the user terminal 20 capable of reading the correspondence information. In addition, the inspection information associated with the same facility to which the corresponding information is associated is output to the user terminal 20. The inspection information output unit 104 is an example of the "information output unit" of the present invention.
　検査情報出力部１０４は、まず、供給された読取情報（施設ＩＤ）に対応付けて記憶されている検査情報を施設情報記憶部１０１から読み出す。そして、検査情報出力部１０４は、読み出した検査情報を、読取情報の送信元であるユーザ端末２０に対して出力する。出力された検査情報は、ユーザ端末２０の検査情報記憶部２０２に供給される。検査情報記憶部２０２には、コード読取部２０１が読み取った施設ＩＤも供給される。 The inspection information output unit 104 first reads out the inspection information stored in association with the supplied reading information (facility ID) from the facility information storage unit 101. Then, the inspection information output unit 104 outputs the read inspection information to the user terminal 20 which is the transmission source of the read information. The output inspection information is supplied to the inspection information storage unit 202 of the user terminal 20. The facility ID read by the code reading unit 201 is also supplied to the inspection information storage unit 202.
　検査情報記憶部２０２は、供給された検査情報を、供給された施設ＩＤに対応付けて記憶する。
　図７は記憶された検査情報の一例を表す。図７（ａ）では、施設Ａにおける検査情報が記憶されている。この場合の検査情報記憶部２０２を備えるユーザ端末２０は、施設Ａ向けに印刷された対応情報を読み取ったユーザ端末２０である。 The inspection information storage unit 202 stores the supplied inspection information in association with the supplied facility ID.
FIG. 7 shows an example of stored inspection information. In FIG. 7A, the inspection information in the facility A is stored. The user terminal 20 provided with the inspection information storage unit 202 in this case is the user terminal 20 that has read the correspondence information printed for the facility A.
　また、図７（ｂ）では、検査情報記憶部２０２を備えるユーザ端末２０は、施設Ｂにおける検査情報が施設Ｂ向けに印刷された対応情報を読み取ったユーザ端末２０である。以上のとおり検査情報が記憶されることで、食品衛生の検査の準備が整ったことになる。検査処理部２０３は、記憶された検査情報に基づいて、食品衛生の検査に関する処理を行う。検査処理部２０３は、まず、該当する施設向けの検査画面を表示する。 Further, in FIG. 7B, the user terminal 20 provided with the inspection information storage unit 202 is the user terminal 20 in which the inspection information in the facility B is printed for the facility B and the corresponding information is read. By storing the inspection information as described above, the preparation for the food hygiene inspection is completed. The inspection processing unit 203 performs processing related to food hygiene inspection based on the stored inspection information. The inspection processing unit 203 first displays an inspection screen for the relevant facility.
　図８は表示された検査画面の一例を表す。図８の例では、検査処理部２０３は、大項目である「従業員」のタブＴ１、「食材」のタブＴ２、「器具・食器」のタブＴ３、「保管状況」のタブＴ４及び「環境」のタブＴ５と、後述する「判定」のタブＴ６を含む検査リストを、タブＴ１を開いた状態で表示している。「従業員」の表示領域Ｃ１には、中項目の「手洗い」の表示領域Ｄ１、「服装」の表示領域Ｄ２及び「手指目視検査」の表示領域Ｄ３等が含まれている。 FIG. 8 shows an example of the displayed inspection screen. In the example of FIG. 8, the inspection processing unit 203 has the major items “employee” tab T1, “foodstuff” tab T2, “equipment / tableware” tab T3, “storage status” tab T4, and “environment”. The inspection list including the tab T5 of "" and the tab T6 of "determination" described later is displayed with the tab T1 open. The display area C1 of the "employee" includes a display area D1 for "hand washing", a display area D2 for "clothes", a display area D3 for "visual inspection of fingers", and the like.
　以降の表示も検査処理部２０３によって行われるものとする。各中項目の表示領域には、検査項目「Ｋ－１」及び「Ｋ－２」等が表示されている。表示領域Ｃ１をスクロールさせると、表示されていない中項目の表示領域及び検査項目が表示される。検査項目の左側には、検査結果の入力操作を受け付けるＮＧボタンＥ１、写真ボタンＥ２、コメントボタンＥ３及びＯＫボタンＥ４が表示されている。 Subsequent display shall also be performed by the inspection processing unit 203. Inspection items such as "K-1" and "K-2" are displayed in the display area of each middle item. When the display area C1 is scrolled, the display area of the middle item and the inspection item that are not displayed are displayed. On the left side of the inspection item, an NG button E1, a photo button E2, a comment button E3, and an OK button E4 for accepting an inspection result input operation are displayed.
　図９は入力操作が行われた状態の検査リストの一例を表す。ＮＧボタンＥ１が押されると、「×」マーク（検査結果がＮＧであることを示すマーク）が表示され、ＯＫボタンＥ４が押されると、「〇」マーク（検査結果がＯＫであることを示すマーク）が表示される。また、写真ボタンＥ２が押されると、写真入力欄Ｅ５が表示される。写真入力欄Ｅ５は、検査対象となる現場の写真を添付する領域である。 FIG. 9 shows an example of an inspection list in a state where an input operation is performed. When the NG button E1 is pressed, an "x" mark (a mark indicating that the inspection result is NG) is displayed, and when the OK button E4 is pressed, an "○" mark (indicating that the inspection result is OK) is displayed. Mark) is displayed. When the photo button E2 is pressed, the photo input field E5 is displayed. The photo input field E5 is an area to which a photograph of the site to be inspected is attached.
　写真入力欄Ｅ５をタップすると、例えばユーザ端末２０の撮像装置が起動されてユーザの操作により写真を撮影し、撮影された写真が写真入力欄Ｅ５に表示される。なお、写真入力欄Ｅ５をタップした場合にユーザ端末２０に記憶されている撮影済みの写真を取り込めるようにしてもよい。 When the photo input field E5 is tapped, for example, the image pickup device of the user terminal 20 is activated to take a picture by the user's operation, and the taken picture is displayed in the picture input field E5. It should be noted that when the photo input field E5 is tapped, the photographed photograph stored in the user terminal 20 may be imported.
　コメントボタンＥ３が押されると、コメント入力欄Ｅ６及びコメント例文一覧Ｅ７が表示される。コメント入力欄Ｅ６には、手入力でコメントを入力してもよいし、コメント例文一覧Ｅ７に含まれている例文を選択することでコメントを入力してもよい。検査処理部２０３は、通知された表示範囲への操作を、検査結果の入力操作として受け付け、受け付けた入力操作の結果を表示する。 When the comment button E3 is pressed, the comment input field E6 and the comment example sentence list E7 are displayed. A comment may be manually input in the comment input field E6, or a comment may be input by selecting an example sentence included in the comment example sentence list E7. The inspection processing unit 203 accepts an operation to the notified display range as an input operation of the inspection result, and displays the result of the accepted input operation.
　検査処理部２０３は、検査結果テーブルを記憶しておき、入力操作の結果を検査結果として検査結果テーブルに反映する。
　図１０は検査結果テーブルの一例を表す。検査結果テーブルには、「施設ＩＤ」、「検査回数」、「検査項目」、「ＮＧ」、「ＯＫ」、「写真」、「コメント」及び「入力日時」がそれぞれ対応付けて格納されている。 The inspection processing unit 203 stores the inspection result table and reflects the result of the input operation in the inspection result table as the inspection result.
FIG. 10 shows an example of an inspection result table. In the inspection result table, "facility ID", "inspection count", "inspection item", "NG", "OK", "photograph", "comment" and "input date and time" are stored in association with each other. ..
　「施設ＩＤ」及び「検査回数」は、検査処理部２０３が検査結果テーブルを生成する際に格納されている。図１０の例では、該当する施設ＩＤの検査結果テーブルを初めて生成したので、「１」回が「検査回数」として格納されている。「ＮＧ」は検査が不合格であったことを意味し、「ＯＫ」は検査が合格であったことを意味する。「ＮＧ」の入力は「×」、「ＯＫ」の入力は「〇」で表されている。 The "facility ID" and "number of inspections" are stored when the inspection processing unit 203 generates an inspection result table. In the example of FIG. 10, since the inspection result table of the corresponding facility ID is generated for the first time, "1" times are stored as "inspection times". "NG" means that the test failed, and "OK" means that the test passed. The input of "NG" is represented by "x", and the input of "OK" is represented by "○".
　写真は画像データのファイル名で、コメントはテキストデータのファイル名で表されている。入力日時は年月日で表されているが、詳細な時刻まで表されていてもよい。検査処理部２０３は、検査結果テーブルに格納された検査結果を参照して、検査結果の集計処理を行う。集計処理とは、共通の検査結果（例えばＯＫの検査結果）の件数を合計した値を集計値として算出する処理である。 The photo is represented by the file name of the image data, and the comment is represented by the file name of the text data. The input date and time is represented by the date and time, but it may be represented up to the detailed time. The inspection processing unit 203 refers to the inspection results stored in the inspection result table and performs the aggregation processing of the inspection results. The aggregation process is a process of calculating a value obtained by totaling the number of common inspection results (for example, OK inspection results) as an aggregation value.
　また、集計処理には、算出した集計値に基づいてさらに別の値を算出する処理も含まれる。具体的には、検査処理部２０３は、ＯＫの検査結果を集計し、検査項目の全体数に対するＯＫの集計値の割合（以下「評価率」と言う）を大項目毎及び全体について算出する処理を行う。評価率は、この値が高いほど衛生管理のために実施すべき作業が実施されていることを意味する値であり、より安全な食品の供給が期待できることを示す指標として利用可能である。 In addition, the aggregation process also includes a process of calculating yet another value based on the calculated aggregated value. Specifically, the inspection processing unit 203 aggregates the inspection results of OK and calculates the ratio of the aggregated value of OK to the total number of inspection items (hereinafter referred to as “evaluation rate”) for each major item and for the whole. I do. The higher the evaluation rate, the more work that should be carried out for hygiene management is being carried out, and it can be used as an index indicating that safer food supply can be expected.
　検査処理部２０３は、評価率の算出において、各検査項目の検査結果を一律ではなく重みを付けて扱う。例えば検査項目が５０個ある場合、一律に扱うと１つのＮＧにつき評価率が２％減少する。これに対し、各検査項目に重みを付けることで、例えば重要度が高い検査項目がＮＧだと３％減少し、重要度が低い検査項目だと１％減少するというように評価率が算出される。 The inspection processing unit 203 handles the inspection results of each inspection item with a weight rather than a uniform weight in the calculation of the evaluation rate. For example, when there are 50 inspection items, if they are treated uniformly, the evaluation rate will decrease by 2% for each NG. On the other hand, by weighting each inspection item, the evaluation rate is calculated so that, for example, if the inspection item with high importance is NG, it decreases by 3%, and if the inspection item with low importance is NG, it decreases by 1%. To.
　重要度とは、例えば、食品衛生に対する影響が大きい検査項目ほど重要度が高いという意味である。重要度を加味した重み付けをすることで、重要度を加味しない場合に比べて、評価率の上記指標としての信頼性を高めることができる。検査処理部２０３は、図８に表す「判定」のタブＴ６を押す操作が行われると、先に行った集計の結果を表示する。 Importance means, for example, that inspection items that have a greater impact on food hygiene are more important. By weighting with the importance added, the reliability of the evaluation rate as the above index can be improved as compared with the case where the importance is not added. When the operation of pressing the tab T6 of the "determination" shown in FIG. 8 is performed, the inspection processing unit 203 displays the result of the previously performed aggregation.
　図１１は表示された集計結果の一例を表す。検査処理部２０３は、大項目毎の評価率を示す結果表Ｆ１と、大項目毎の評価率を示すレーダーチャートＦ２とを表示している。また、検査処理部２０３は、全体の評価率を「総合評価」として示し、総合評価に応じて決まる呼称である「優秀店」及び総合評価に応じて決まる評価ランクの「Ｓ」という文字列を表示している。 FIG. 11 shows an example of the displayed aggregation result. The inspection processing unit 203 displays a result table F1 showing the evaluation rate for each major item and a radar chart F2 showing the evaluation rate for each major item. In addition, the inspection processing unit 203 indicates the overall evaluation rate as "comprehensive evaluation", and the character string "S" of the evaluation rank determined according to the comprehensive evaluation and "excellent store" which is the name determined according to the comprehensive evaluation. it's shown.
　これらの呼称及び評価ランクは、総合評価の値に応じて例えば「優秀店」及び「Ｓ」、「優良店」及び「Ａ」、「良店」及び「Ｂ」、「要改善点」及び「Ｃ」というように定められる。検査画面に表示されている確定ボタンＢ２を押す操作が行われると、検査処理部２０３は、検査結果テーブルを更新して記憶する。記憶された検査結果には、施設ＩＤ及び検査回数が含まれているため、どの施設の何回目の検査結果であるかが分かるようになっている。 These names and evaluation ranks are, for example, "excellent store" and "S", "excellent store" and "A", "good store" and "B", "improvement point" and "improvement point" according to the value of the comprehensive evaluation. It is defined as "C". When the operation of pressing the confirmation button B2 displayed on the inspection screen is performed, the inspection processing unit 203 updates and stores the inspection result table. Since the stored test result includes the facility ID and the number of tests, it is possible to know which facility and which test result it is.
　サーバ装置１０及びユーザ端末２０は、上記の構成に基づいて、印刷された対応情報に基づいて検査画面を表示する検査表示処理を行う。
　図１２は検査表示処理における各装置の動作手順の一例を表す。図１２の動作手順は、例えば、検査支援システム１の運用者が各施設向けに対応情報の印刷をサーバ装置１０に対して指示する操作を外部装置等から行うことを契機に開始される。 Based on the above configuration, the server device 10 and the user terminal 20 perform an inspection display process for displaying an inspection screen based on the printed correspondence information.
FIG. 12 shows an example of the operation procedure of each device in the inspection display process. The operation procedure of FIG. 12 is started, for example, when the operator of the inspection support system 1 performs an operation of instructing the server device 10 to print the corresponding information for each facility from an external device or the like.
　まず、サーバ装置１０（印刷制御部１０２）は、コード化された対応情報（本実施例では施設の識別情報を示す２次元コード）を印刷する印刷データを出力してその対応情報を用紙等の媒体に印刷する（ステップＳ１１）。次に、ユーザ端末２０（コード読取部２０１）は、印刷された対応情報である２次元コードを読み取る（ステップＳ２１）。 First, the server device 10 (print control unit 102) outputs print data for printing coded correspondence information (two-dimensional code indicating facility identification information in this embodiment), and outputs the correspondence information on paper or the like. Printing on a medium (step S11). Next, the user terminal 20 (code reading unit 201) reads the two-dimensional code which is the printed correspondence information (step S21).
　次に、ユーザ端末２０（コード読取部２０１）は、読み取った情報である読取情報（２次元コードが示す施設ＩＤ）をサーバ装置１０に送信する（ステップＳ２２）。サーバ装置１０（読取情報取得部１０３）は、送信されてきた読取情報を取得する（ステップＳ２３）。次に、サーバ装置１０（検査情報出力部１０４）は、取得された読取情報（施設ＩＤ）に対応付けて記憶されている検査情報を施設情報記憶部１０１から読み出す（ステップＳ２４）。 Next, the user terminal 20 (code reading unit 201) transmits the read information (facility ID indicated by the two-dimensional code), which is the read information, to the server device 10 (step S22). The server device 10 (read information acquisition unit 103) acquires the transmitted read information (step S23). Next, the server device 10 (inspection information output unit 104) reads out the inspection information stored in association with the acquired read information (facility ID) from the facility information storage unit 101 (step S24).
　続いて、サーバ装置１０（検査情報出力部１０４）は、読み出した検査情報を、読取情報の送信元であるユーザ端末２０に対して出力する（ステップＳ２５）。ユーザ端末２０（検査情報記憶部２０２）は、出力されてきた検査情報を施設ＩＤに対応付けて記憶する（ステップＳ２６）。そして、ユーザ端末２０（検査処理部２０３）は、記憶された検査情報に基づいて、食品衛生の検査に関する処理である検査処理を行う（ステップＳ３１）。 Subsequently, the server device 10 (inspection information output unit 104) outputs the read inspection information to the user terminal 20 which is the transmission source of the read information (step S25). The user terminal 20 (inspection information storage unit 202) stores the output inspection information in association with the facility ID (step S26). Then, the user terminal 20 (inspection processing unit 203) performs an inspection process, which is a process related to food hygiene inspection, based on the stored inspection information (step S31).
　本実施例では、上記のとおり、施設の食品衛生の検査担当者が、媒体に印刷された対応情報をユーザ端末２０に読み取らせることで、そのユーザ端末２０にその施設に対応付けられた検査情報を表示させることができる。そのため、食品衛生の検査に詳しくない者でも、正しい検査を行うことができる。また、対応情報がコード化されて印刷されるので、コード化されない場合に比べて、第三者が媒体を見ても施設の識別情報が漏洩しにくいようになっている。 In this embodiment, as described above, the person in charge of food hygiene inspection of the facility causes the user terminal 20 to read the correspondence information printed on the medium, so that the user terminal 20 has the inspection information associated with the facility. Can be displayed. Therefore, even a person who is not familiar with food hygiene inspection can perform correct inspection. In addition, since the corresponding information is coded and printed, the facility identification information is less likely to be leaked even if a third party looks at the medium, as compared with the case where the code is not coded.
［２］変形例
　上述した実施例は本発明の実施の一例に過ぎず、以下のように変形させてもよい。また、実施例及び各変形例は、必要に応じて組み合わせて実施してもよい。 [2] Modifications The above-mentioned examples are merely examples of the implementation of the present invention, and may be modified as follows. Further, the examples and the modified examples may be combined and carried out as necessary.
［２－１］有効期間
　対応情報には有効期間が定められていてもよい。その場合、例えば、検査情報出力部１０４が、対応情報がその対応情報の有効期間内に送信されてきた場合に、その対応情報が対応付けられた施設と同じ施設に対応付けられた検査情報を出力する。つまり、検査情報出力部１０４は、対応情報がその対応情報の有効期間外に送信されてきた場合には、検査情報を出力しない。 [2-1] Validity period The validity period may be specified in the correspondence information. In that case, for example, when the correspondence information is transmitted within the valid period of the correspondence information, the inspection information output unit 104 displays the inspection information associated with the same facility as the facility to which the correspondence information is associated. Output. That is, the inspection information output unit 104 does not output the inspection information when the correspondence information is transmitted outside the valid period of the correspondence information.
　例えば、食品販売のイベントに出店している店舗向けに検査情報が出力される場合、例えばそのイベントが終了するまでの期間が有効期間として定められる。また、ショッピングモールに出店している飲食店であれば、例えばそのショッピングモールにおいて検査の内容を定期的に見直す場合に、見直しの時期までの期間が有効期間として定められる。本変形例によれば、例えばイベントのように食品衛生の検査が行われる期間が限られている場合に、その期間だけ検査情報を提供することができる。 For example, when inspection information is output for a store that is open at a food sales event, for example, the period until the end of the event is set as the valid period. Further, in the case of a restaurant that is open in a shopping mall, for example, when the contents of the inspection are regularly reviewed in the shopping mall, the period up to the time of the review is set as the valid period. According to this modification, when the period during which the food hygiene inspection is performed is limited, for example, an event, the inspection information can be provided only during that period.
［２－２］検査方法の動的変化
　検査方法を動的に変化させてもよい。
　図１３は本変形例のサーバ装置１０ａが実現する機能構成を表す。サーバ装置１０ａは、図４に表す各部に加えて、環境情報取得部１０５を備える。 [2-2] Dynamic change of inspection method The inspection method may be dynamically changed.
FIG. 13 shows a functional configuration realized by the server device 10a of this modification. The server device 10a includes an environmental information acquisition unit 105 in addition to the units shown in FIG.
　環境情報取得部１０５は、施設における食中毒の発生確率に影響する環境を示す環境情報を取得する。環境情報取得部１０５は本発明の「環境取得部」の一例である。環境情報取得部１０５は、例えば、気温、湿度、風又は日差し等の気象条件を示す情報を環境情報として取得する。食中毒は、気温が高く、湿度が高いほど増加する傾向にある。また、野外のイベント等で屋外に設置される施設であれば、食中毒は、風が強く、日差しが強いほど増加する傾向にある。 The environmental information acquisition unit 105 acquires environmental information indicating the environment that affects the probability of food poisoning in the facility. The environmental information acquisition unit 105 is an example of the "environmental acquisition unit" of the present invention. The environmental information acquisition unit 105 acquires, for example, information indicating meteorological conditions such as temperature, humidity, wind, and sunlight as environmental information. Food poisoning tends to increase as the temperature and humidity increase. In addition, if the facility is installed outdoors at an outdoor event or the like, food poisoning tends to increase as the wind is strong and the sunlight is strong.
　環境情報取得部１０５は、例えば、インターネット上で気象情報を提供するサービスを利用して、気象条件を示す情報を環境情報として取得する。なお、環境情報取得部１０５は、他にも、例えば公共のサービス等で食中毒の件数を示す情報が提供されている場合には、施設の周辺地域で発生した食中毒の件数を示す情報を環境情報として取得してもよい。環境情報取得部１０５は、取得した環境情報を検査情報出力部１０４に供給する。 The environmental information acquisition unit 105 acquires, for example, information indicating meteorological conditions as environmental information by using a service that provides meteorological information on the Internet. In addition, when the information indicating the number of food poisoning cases is provided by public services, for example, the environmental information acquisition unit 105 provides information indicating the number of food poisoning cases occurring in the surrounding area of the facility as environmental information. May be obtained as. The environmental information acquisition unit 105 supplies the acquired environmental information to the inspection information output unit 104.
　検査情報出力部１０４は、環境情報取得部１０５により取得された環境情報が示す環境によって示される食中毒の危険が大きいほど厳格な検査方法を示す検査情報を出力する。検査情報出力部１０４は、この出力を行うため、例えば、環境情報と検査情報とを対応付けた検査テーブルを用いる。環境情報として気温を用いた場合の施設Ａに用いる検査テーブルについて図１４を参照して説明する。 The inspection information output unit 104 outputs inspection information indicating a stricter inspection method as the risk of food poisoning indicated by the environment indicated by the environmental information acquired by the environmental information acquisition unit 105 increases. In order to output this, the inspection information output unit 104 uses, for example, an inspection table in which environmental information and inspection information are associated with each other. The inspection table used for the facility A when the temperature is used as the environmental information will be described with reference to FIG.
　図１４は検査テーブルの一例を表す。図１４の例では、「Ｔｈ１未満」、「Ｔｈ１以上Ｔｈ２未満」、「Ｔｈ２以上」という気温の範囲に検査情報がそれぞれ対応付けられている。例えば検査時期であれば、「Ｔｈ１未満」、「Ｔｈ１以上Ｔｈ２未満」、「Ｔｈ２以上」に「頻度ａ１１」、「頻度ａ１２」、「頻度ａ１３」が対応付けられている。これらは、頻度ａ１１が最も低く、頻度ａ１３が最も高くなっているものとする。このように、検査情報出力部１０４は、環境情報が示す気温が高いほど、すなわち、食中毒の危険が大きいほど、検査の頻度を高くする。 FIG. 14 shows an example of an inspection table. In the example of FIG. 14, the inspection information is associated with the temperature range of “less than Th1”, “Th1 or more and less than Th2”, and “Th2 or more”, respectively. For example, in the case of inspection time, "frequency a11", "frequency a12", and "frequency a13" are associated with "less than Th1", "Th1 or more and less than Th2", and "Th2 or more". It is assumed that these have the lowest frequency a11 and the highest frequency a13. As described above, the inspection information output unit 104 increases the frequency of inspection as the temperature indicated by the environmental information is higher, that is, the higher the risk of food poisoning.
　また、合格基準であれば、「Ｔｈ１未満」、「Ｔｈ１以上Ｔｈ２未満」、「Ｔｈ２以上」に「基準ａ２１」、「基準ａ２２」、「基準ａ２３」が対応付けられている。これらは、基準ａ２１が最も緩く（例えば合格に必要な手洗いの時間が最も短く）、基準ａ２３が最も厳しく（例えば合格に必要な手洗いの時間が最も長く）なっているものとする。このように、検査情報出力部１０４は、環境情報が示す気温が高いほど、すなわち、食中毒の危険が大きいほど、検査で用いる指標としてより合格しにくい指標を用いる。 If it is a passing standard, "Criteria a21", "Criteria a22", and "Criteria a23" are associated with "Thr1 or less", "Th1 or more and less than Th2", and "Th2 or more". It is assumed that the standard a21 is the loosest (for example, the shortest hand-washing time required for passing) and the standard a23 is the strictest (for example, the longest hand-washing time required for passing). As described above, the inspection information output unit 104 uses an index that is more difficult to pass as an index used in the inspection as the temperature indicated by the environmental information is higher, that is, the risk of food poisoning is greater.
　検査情報出力部１０４は、取得された環境情報が示す気温を含む範囲に対応付けられている検査情報を読み出して出力する。なお、検査情報出力部１０４は、気温以外の環境情報を用いる場合も、図１４の例のように、環境情報の範囲と検査情報とを対応付けた検査テーブルを用いればよい。 The inspection information output unit 104 reads out and outputs the inspection information associated with the range including the temperature indicated by the acquired environmental information. Even when the inspection information output unit 104 uses environmental information other than the air temperature, the inspection information output unit 104 may use an inspection table in which the range of the environmental information and the inspection information are associated with each other, as in the example of FIG.
　いずれの場合も、食中毒の危険が大きいほど、検査が厳しく行われることになるので、検査情報が固定されている場合に比べて、食中毒の発生を抑制することができる。一方で、食中毒の危険が少ない場合には、検査をそこまで厳しくしないようにして、検査情報が固定されている場合に比べて、本来の業務を阻害しにくいようにすることができる。つまり、本変形例によれば、食品の安全性と、業務効率とのバランスを取ることができる。 In either case, the greater the risk of food poisoning, the more severe the inspection will be, so the occurrence of food poisoning can be suppressed compared to the case where the inspection information is fixed. On the other hand, when the risk of food poisoning is low, it is possible to prevent the inspection from being so strict and to make it less likely to interfere with the original work as compared with the case where the inspection information is fixed. That is, according to this modification, it is possible to balance food safety and work efficiency.
　なお、検査情報出力部１０４は、環境情報が示す気温が高いほど、すなわち、食中毒の危険が大きいほど、検査の項目を増やしてもよい。その場合に施設Ａに用いる検査テーブルについて図１５を参照して説明する。
　図１５は検査テーブルの別の一例を表す。図１５の例では、「Ｔｈ１未満」、「Ｔｈ１以上Ｔｈ２未満」、「Ｔｈ２以上」という気温の範囲に検査情報がそれぞれ対応付けられている。 The inspection information output unit 104 may increase the number of inspection items as the temperature indicated by the environmental information is higher, that is, as the risk of food poisoning is greater. In that case, the inspection table used for the facility A will be described with reference to FIG.
FIG. 15 shows another example of the inspection table. In the example of FIG. 15, the inspection information is associated with the temperature range of “less than Th1”, “Th1 or more and less than Th2”, and “Th2 or more”, respectively.
　「Ｔｈ１未満」には「Ｋ－１」、「Ｋ－２」、「Ｋ－３」の３つの検査項目が対応付けられている。「Ｔｈ１以上Ｔｈ２未満」には「Ｋ－１」、「Ｋ－２」、「Ｋ－３」、「Ｋ－７」の４つの検査項目が対応付けられている。「Ｔｈ２以上」には「Ｋ－１」、「Ｋ－２」、「Ｋ－３」、「Ｋ－７」、「Ｋ－８」の５つの検査項目が対応付けられている。この検査テーブルを用いることで、検査情報出力部１０４は、環境情報が示す気温が高いほど、すなわち、食中毒の危険が大きいほど、検査の項目を増やしている。 "Less than Th1" is associated with three inspection items of "K-1", "K-2", and "K-3". Four inspection items of "K-1", "K-2", "K-3", and "K-7" are associated with "Th1 or more and less than Th2". Five inspection items of "K-1", "K-2", "K-3", "K-7", and "K-8" are associated with "Th2 or more". By using this inspection table, the inspection information output unit 104 increases the inspection items as the temperature indicated by the environmental information is higher, that is, as the risk of food poisoning is greater.
　この場合も、食中毒の危険が大きいほど、検査が厳しく行われることになるので、検査情報が固定されている場合に比べて、食中毒の発生を抑制することができ、且つ、本来の業務を阻害しにくいようにすることができる。また、食品の安全性と、業務効率とのバランスを取ることができる。 In this case as well, the greater the risk of food poisoning, the more rigorous the inspection will be. Therefore, compared to the case where the inspection information is fixed, the occurrence of food poisoning can be suppressed and the original work is hindered. It can be difficult to do. In addition, it is possible to balance food safety with operational efficiency.
［２－３］検査項目
　実施例では施設毎に検査項目が異なったが、これに限らない。例えば、施設で行われている事業の業態毎、施設を管理する事業者の部門毎、又は、検査の担当者毎に検査項目が異なっていてもよい。また、検査が行われる時期毎に検査項目が異なっていてもよい。いずれの場合も、食中毒になりやすいほど検査項目を厳しくするとよい。 [2-3] Inspection items In the examples, the inspection items differed for each facility, but the inspection items are not limited to this. For example, the inspection items may be different for each business type of the business conducted at the facility, for each department of the business operator who manages the facility, or for each person in charge of inspection. In addition, the inspection items may be different depending on the time when the inspection is performed. In either case, the inspection items should be stricter so that food poisoning is more likely to occur.
［２－４］公衆衛生
　検査支援システム１は、実施例では、公衆衛生のうちの食品衛生に関する検査業務を支援したが、これに限らず、例えば、感染症予防、精神衛生、住居衛生又は労働衛生等に関する検査業務を支援してもよい。感染症予防の場合、手洗い・うがいの実施の有無やマスク着用の有無などを検査項目とする検査が行われる。 [2-4] The public health inspection support system 1 supported the inspection work related to food hygiene in the public health in the embodiment, but is not limited to this, for example, infectious disease prevention, mental hygiene, residential hygiene or labor. Inspection work related to hygiene etc. may be supported. In the case of infectious disease prevention, tests are conducted with the test items such as whether to wash hands and gargle and whether to wear a mask.
　その場合、施設情報記憶部１０１が、感染症予防の検査が行われる施設に関する情報である施設情報を記憶する。そして、印刷制御部１０２が、施設に対応付けられた対応情報（例えば２次元コード）を印刷する印刷データを出力する。施設の感染症対策の検査担当者が、媒体に印刷された対応情報をユーザ端末２０に読み取らせることで、実施例と同様に、そのユーザ端末２０にその施設に対応付けられた検査情報を表示させることができる。そのため、感染症対策の検査に詳しくない者でも、正しい検査を行うことができる。 In that case, the facility information storage unit 101 stores facility information, which is information about the facility where the infectious disease prevention test is performed. Then, the print control unit 102 outputs print data for printing the correspondence information (for example, a two-dimensional code) associated with the facility. By having the user terminal 20 read the correspondence information printed on the medium, the person in charge of infectious disease control at the facility displays the inspection information associated with the facility on the user terminal 20 as in the embodiment. Can be made to. Therefore, even a person who is not familiar with the infectious disease control test can perform the correct test.
［２－５］各機能を実現する装置
　図４等に表す各機能を実現する装置は、上述した装置に限らない。例えば、サーバ装置１０が実現する機能を２以上の装置で分担して実現してもよいし、ユーザ端末２０が実現する機能を２以上の装置で分担して実現してもよい。いずれの場合も、検査支援システム１の全体で図４等に表す各機能が実現されていればよい。 [2-5] Device for Realizing Each Function The device for realizing each function shown in FIG. 4 and the like is not limited to the above-mentioned device. For example, the functions realized by the server device 10 may be shared and realized by two or more devices, or the functions realized by the user terminal 20 may be shared and realized by two or more devices. In either case, it is sufficient that each function shown in FIG. 4 or the like is realized in the entire inspection support system 1.
［２－６］発明のカテゴリ
　本発明は、上述したサーバ装置１０及びユーザ端末２０という各情報処理装置の他、各情報処理装置を備える情報処理システム（検査支援システム１はその一例）としても捉えられる。また、本発明は、各情報処理装置が実施する処理を実現するための情報処理方法としても捉えられるし、各情報処理装置を制御するコンピュータを機能させるためのプログラムとしても捉えられる。本発明として捉えられるプログラムは、プログラムを記憶させた光ディスク等の記録媒体の形態で提供されてもよいし、インターネット等のネットワークを介してコンピュータにダウンロードさせ、ダウンロードしたプログラムをインストールして利用可能にするなどの形態で提供されてもよい。 [2-6] Category of Invention The present invention is regarded as an information processing system (the inspection support system 1 is an example thereof) provided with each information processing device in addition to the above-mentioned information processing devices such as the server device 10 and the user terminal 20. Will be. Further, the present invention can be regarded as an information processing method for realizing the processing performed by each information processing device, and also as a program for operating a computer that controls each information processing device. The program regarded as the present invention may be provided in the form of a recording medium such as an optical disk in which the program is stored, or may be downloaded to a computer via a network such as the Internet, and the downloaded program may be installed and used. It may be provided in the form of a computer.

Claims (7)

  1. 　公衆衛生の検査が行われる施設と当該施設について定められた検査方法を示す検査情報とを対応付けて記憶する記憶部と、
    　前記施設に対応付けられた対応情報を印刷する印刷データを出力する印刷出力部と、
    　前記対応情報を読み取り可能なユーザ端末から当該対応情報が送信されてきた場合に、当該対応情報が対応付けられた施設と同じ施設に対応付けられた前記検査情報を当該ユーザ端末に対して出力する情報出力部と
    　を備える情報処理装置。     A storage unit that stores the facility where the public health inspection is performed and the inspection information indicating the inspection method specified for the facility in association with each other.
    A print output unit that outputs print data that prints correspondence information associated with the facility, and a print output unit.
    When the correspondence information is transmitted from a user terminal that can read the correspondence information, the inspection information associated with the same facility as the facility to which the correspondence information is associated is output to the user terminal. An information processing device equipped with an information output unit.
  2. 　前記印刷出力部は、コード化された前記対応情報を印刷する印刷データを出力する
    　請求項１に記載の情報処理装置。     The information processing device according to claim 1, wherein the print output unit outputs print data for printing the coded correspondence information.
  3. 　前記対応情報には有効期間が定められており、
    　前記情報出力部は、前記対応情報が当該対応情報の有効期間内に送信されてきた場合に前記検査情報を出力する
    　請求項１又は２に記載の情報処理装置。     The corresponding information has a valid period, and it has a valid period.
    The information processing device according to claim 1 or 2, wherein the information output unit outputs the inspection information when the correspondence information is transmitted within the valid period of the correspondence information.
  4. 　前記公衆衛生には食品衛生が含まれ、
    　前記施設における食中毒の発生確率に影響する環境を示す環境情報を取得する環境取得部と、
    　前記情報出力部は、取得された前記環境情報が示す環境によって示される食中毒の危険が大きいほど厳格な検査方法を示す検査情報を出力する
    　請求項１から３のいずれか１項に記載の情報処理装置。     The public health includes food hygiene,
    The environment acquisition department that acquires environmental information indicating the environment that affects the probability of food poisoning in the facility, and
    The information processing according to any one of claims 1 to 3, wherein the information output unit outputs inspection information indicating a stricter inspection method as the risk of food poisoning indicated by the environment indicated by the acquired environmental information increases. Device.
  5. 　前記情報出力部は、前記食中毒の危険が大きいほど、前記検査の頻度を高くする
    　請求項４に記載の情報処理装置。     The information processing device according to claim 4, wherein the information output unit increases the frequency of the inspection as the risk of food poisoning increases.
  6. 　前記情報出力部は、前記食中毒の危険が大きいほど、前記検査の項目を増やす
    　請求項４又は５に記載の情報処理装置。     The information processing device according to claim 4 or 5, wherein the information output unit increases the items of the inspection as the risk of food poisoning increases.
  7. 　前記情報出力部は、前記食中毒の危険が大きいほど、前記検査で用いる指標としてより合格しにくい指標を用いる
    　請求項４から６のいずれか１項に記載の情報処理装置。     The information processing apparatus according to any one of claims 4 to 6, wherein the information output unit uses an index that is less likely to pass as an index used in the inspection as the risk of food poisoning increases.
PCT/JP2020/039735 2020-06-17 2020-10-22 Information processing device WO2021255951A1 (en)

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Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2012123434A (en) * 2010-09-28 2012-06-28 Kankyosekkei Co Ltd Facility management system
JP6558791B1 (en) * 2019-04-25 2019-08-14 Ｏｍリサーチ＆コンサルティング株式会社 Information processing apparatus, program, and system

Patent Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2012123434A (en) * 2010-09-28 2012-06-28 Kankyosekkei Co Ltd Facility management system
JP6558791B1 (en) * 2019-04-25 2019-08-14 Ｏｍリサーチ＆コンサルティング株式会社 Information processing apparatus, program, and system

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