WO2021240819A1 - Dispositif de présentation d'estimation, programme de présentation d'estimation, et support d'enregistrement - Google Patents

Dispositif de présentation d'estimation, programme de présentation d'estimation, et support d'enregistrement Download PDF

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Publication number
WO2021240819A1
WO2021240819A1 PCT/JP2020/021462 JP2020021462W WO2021240819A1 WO 2021240819 A1 WO2021240819 A1 WO 2021240819A1 JP 2020021462 W JP2020021462 W JP 2020021462W WO 2021240819 A1 WO2021240819 A1 WO 2021240819A1
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WIPO (PCT)
Prior art keywords
user
quotation
processing unit
product
estimate
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PCT/JP2020/021462
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English (en)
Japanese (ja)
Inventor
英松 林
竜司 澤田
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三菱電機株式会社
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Application filed by 三菱電機株式会社 filed Critical 三菱電機株式会社
Priority to JP2021500481A priority Critical patent/JP6956912B1/ja
Priority to PCT/JP2020/021462 priority patent/WO2021240819A1/fr
Publication of WO2021240819A1 publication Critical patent/WO2021240819A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/04—Manufacturing
    • Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y02—TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
    • Y02P—CLIMATE CHANGE MITIGATION TECHNOLOGIES IN THE PRODUCTION OR PROCESSING OF GOODS
    • Y02P90/00—Enabling technologies with a potential contribution to greenhouse gas [GHG] emissions mitigation
    • Y02P90/30—Computing systems specially adapted for manufacturing

Definitions

  • This disclosure relates to a quotation presentation device, a quotation presentation program, and a storage medium for presenting a quotation of a product.
  • Patent Document 1 discloses an electronic commerce system that sends a request for quotation of a product by a buyer to a seller of the product and presents a reply to the quotation by the seller to a buyer who is a client.
  • FA Vectory Automation
  • the buyer of the product may request an estimate that includes not only the cost of purchasing the product but also the cost required for the business operator to construct the system configuration.
  • the purpose such as the problem to be solved by the system configuration or the request for production.
  • information such as the configuration of the existing FA system into which the product is introduced, the product, the content of the manufacturing process, or the content of quality control may be required in the quotation.
  • Patent Document 1 can present an estimate for the purchase of a product listed on the marketplace to the buyer, it is possible to present an estimate of the cost required for constructing the system configuration. Not supposed to be. Therefore, in the conventional technology, when the buyer requests a quotation for the construction of the system configuration, the buyer needs to search for the business operator requesting the quotation and directly request the quotation from the business operator. As described above, according to the prior art, there is a problem that it is not possible to present an estimate including the cost required for constructing the system configuration including the purchased product.
  • the present disclosure has been made in view of the above, and an object of the present disclosure is to obtain an estimate presenting device capable of presenting an estimate including the cost required for constructing a system configuration including the purchased product.
  • the quotation presentation device presents a quotation for the products constituting the system for automation of the production process.
  • the quotation presenting device includes the product for which the quotation is requested based on the system information related to the requirement definition of the system used by the user in response to the request for quotation from the terminal of the user who is the buyer of the product.
  • the configuration setting unit that derives the system configuration that meets the requirements definition
  • the distribution processing unit that selects the business operator who can undertake the construction of the system configuration, and distributes the quotation request for the construction to the selected business operator. It is provided with a presentation processing unit that presents the contents of the quotation returned from the business operator to the user.
  • the quotation presentation device has the effect of being able to present a quotation including the cost required for constructing the system configuration including the purchased product.
  • Configuration diagram of the transaction system including the quotation presentation device according to the first embodiment A block diagram showing each configuration of an estimation processing unit and a matching processing unit included in the estimation presentation device according to the first embodiment.
  • a block diagram showing a configuration of a transaction processing unit included in the quotation presenting device according to the first embodiment A block diagram showing a configuration of a system proposal unit included in the estimate presentation process according to the first embodiment.
  • FIG. 1 is a configuration diagram of a transaction system including a quotation presentation device according to the first embodiment.
  • the transaction system shown in FIG. 1 takes the form of a marketplace in which sellers solicit listings of products and sell the listed products to users.
  • the quotation presenting device 1 according to the first embodiment presents to the user an estimate for the purchase of products constituting the FA system.
  • the manager is a person or organization that manages the trading system.
  • the administrator operates a marketplace opened on the Internet.
  • a user is a person or organization that purchases a product from the marketplace.
  • a user is a buyer of a product in a transaction on the marketplace.
  • a seller is a person or organization that sells a product on the marketplace.
  • a seller is a seller of a product in a transaction on the marketplace.
  • the user is allowed to participate in the marketplace as a buyer by registering as a member in the marketplace.
  • Sellers are allowed to participate in the marketplace as sellers by registering as a member of the marketplace.
  • Products handled in the marketplace include FA systems or components of FA systems.
  • Components of the FA system include tangible or intangible goods such as equipment, applications, and services.
  • Services include system integration services, construction services, or maintenance services.
  • the equipment is an industrial PC (Personal Computer), PLC (Programmable Logic Controller), a motor, or the like, which is necessary for constructing an FA system.
  • the application is an application for collecting, processing, diagnosing, etc., data obtained from the FA system.
  • the application is, for example, a data analysis application, an application for managing the operating status of a device, and the like.
  • Exhibitors include businesses such as system integrators (SIers), manufacturers, and providers.
  • SIer is a business operator that builds an FA system as a business or business.
  • a manufacturer is a business that manufactures equipment or applications.
  • the provider is a business that provides the device or application.
  • the quotation presenting device 1 makes a settlement in a transaction, a matching process for attracting a business operator to the user, and a proposal of a system configuration including a product.
  • the transaction system has an estimate presentation device 1, a terminal 2 which is a user terminal, and a terminal 3 which is an exhibitor terminal.
  • the estimate presentation device 1, the terminal 2, and the terminal 3 are connected to each other via the network 4.
  • Any kind of network such as the Internet, LAN (Local Area Network) or VPN (Virtual Private Network) can be adopted as the network 4, regardless of whether it is wired or wireless.
  • a plurality of users and a plurality of sellers participate in the marketplace.
  • the trading system includes a plurality of terminals 2 and a plurality of terminals 3.
  • the estimate presentation device 1 is a computer system such as a PC.
  • An estimate presentation program which is a program for realizing the estimate presentation described in the first embodiment, is installed in the computer system.
  • FIG. 1 shows a functional configuration of the quotation presentation device 1 and a hardware configuration for realizing the functions of the quotation presentation device 1.
  • the estimation presentation device 1 is a processor 10 that is a processing unit that executes various processes, a memory 11 that is a built-in memory, a communication device 12 that communicates with an external device of the estimation presentation device 1, and a storage device that stores information. It has 13 and an interface 14 for input / output.
  • the processor 10 is a CPU (Central Processing Unit).
  • the processor 10 may be a processing device, an arithmetic unit, a microprocessor, a microcomputer, or a DSP (Digital Signal Processor).
  • the memory 11 is a RAM (Random Access Memory), a ROM (Read Only Memory), a flash memory, an EPROM (Erasable Programmable Read Only Memory) or an EEPROM (registered trademark) (Electrically Erasable Programmable Read Only Memory).
  • the storage device 13 is an HDD (Hard Disk Drive) or an SSD (Solid State Drive).
  • the quotation presentation program is stored in the storage device 13.
  • the processor 10 reads the quotation presentation program stored in the storage device 13 into the memory 11 and executes the quotation presentation program.
  • the communication device 12 is connected to the terminal 2 and the terminal 3 which are external devices of the estimate presentation device 1 via the network 4.
  • the product management server 5 is connected to the interface 14.
  • the product management server 5 stores product information, which is information about devices, applications, or services that are products exhibited in the marketplace. Further, the product management server 5 stores an application corresponding to the product information.
  • the quotation presentation program may be stored in a storage medium that can be read by a computer system.
  • the quotation presentation device 1 may store the quotation presentation program recorded in the storage medium in the memory 11.
  • the storage medium may be a portable storage medium that is a flexible disk, or a flash memory that is a semiconductor memory.
  • the quotation presentation program may be installed in a computer system from another computer or server device via a network.
  • the quotation presenting device 1 includes an estimation processing unit 15 that executes a process for presenting an estimate, and a matching processing unit 16 that executes a process for attracting a seller who is a business operator undertaking the construction of a system configuration to a user. It has a transaction processing unit 17 that executes processing for transactions, and a proposal processing unit 18 that proposes a system configuration to a user. Details of each of the estimation processing unit 15, matching processing unit 16, transaction processing unit 17, and proposal processing unit 18 will be described later.
  • Each function of the estimation processing unit 15, the matching processing unit 16, the transaction processing unit 17, and the proposal processing unit 18 is realized by a combination of the processor 10 and software.
  • Each of the functions may be realized by the combination of the processor 10 and the firmware, or may be realized by the combination of the processor 10, the software and the firmware.
  • the software or firmware is described as a program and stored in the storage device 13.
  • FIG. 2 is a block diagram showing each configuration of an estimation processing unit and a matching processing unit included in the estimation presentation device according to the first embodiment.
  • the user information database 31, the seller database 32, the product database 33, and the actual database 34 are databases that hold information used in processing in the estimation processing unit 15 or the matching processing unit 16. Each database is stored in the storage device 13.
  • the user information database 31 holds user information.
  • User information is information registered in the marketplace when registering as a member in the marketplace.
  • User information is information about user attributes, such as company name, department name, contact information, and industry.
  • system information related to the requirement definition of the FA system used by the user is stored in association with the user information.
  • System information is information about the FA system that the user plans to introduce.
  • the user information database 31 may store system information about the FA system currently used by the user.
  • the system information includes issues for each process of the FA system, the configuration of the FA system that is being considered for introduction to solve the issue, the configuration of the existing FA system that is linked to the FA system that is being considered for introduction, and program information. Information related to the requirement definition of the FA system.
  • the program information is information about the function given to the FA system by executing the program.
  • the existing FA system is the FA system currently used by the user.
  • the system information is input to the quotation presenting device 1 by the user via the quotation application screen displayed on the terminal 2 when requesting a quotation, which will be described later.
  • the illustration of the quotation application screen is omitted.
  • the quotation presenting device 1 defines the requirements of the FA system to be estimated, that is, the requirement definition of the FA system that the user is considering to introduce or the FA system that the user plans to introduce by the input operation by the user. get.
  • the user information database 31 stores the acquired requirement definition. If there is an existing FA system linked with the FA system to be estimated, the user information database 31 stores the information of the existing FA system. Further, among the FA systems estimated by the estimation processing unit 15 in the past, if there is an FA system actually introduced in the user's factory or the like, the user information database 31 uses the information of the introduced FA system. Store as information on the existing FA system.
  • the marketplace may be equipped with a function to verify the operation of the FA system by simulation in digital space.
  • the user can use the simulation to verify the operation of the FA system desired by the user. Based on the verification result, the user can set the specifications of the FA system that meet the needs of the user as the requirement definition of the FA system.
  • a virtual FA system is constructed based on the selection of the device or application, the setting of the device or application, the interface information, and the selection of the network.
  • the interface information is information related to the connection between the device and the external device connected to the device.
  • the operation of the constructed virtual FA system is verified. In this way, the user can verify the operation of the FA system desired by the user, and then set the specifications of the FA system as the requirement definition of the FA system.
  • the seller database 32 holds information on businesses participating in the marketplace as sellers.
  • the business information is information that is used as a material for determining whether or not to conduct a transaction, such as the creditworthiness of the business's transaction, the sales record, and the location of the business.
  • Business information can be obtained from institutions that provide corporate information and credit information.
  • the seller database 32 holds information regarding the system construction for each business operator who sells the product.
  • Information on system construction includes information on the system configuration delivered by the seller in the past, issues at the time of system introduction, effects of system introduction, products that make up the system, system configuration proposed by the seller, etc. Is done.
  • Information regarding the system construction is provided to the quotation presenting device 1 by the seller, and is stored in the seller database 32 as information for each business.
  • the product database 33 holds information about products listed on the marketplace.
  • the performance database 34 holds information about the performance that the seller, who is a business operator, has undertaken to construct the system configuration.
  • FIG. 3 is a diagram for explaining a product database stored in the quotation presentation device according to the first embodiment.
  • the product database 33 stores information on product categories, product names, and product prices.
  • system refers to either a combination of devices, a combination of applications, or a combination of devices and applications.
  • equipment refers to a single device.
  • Application refers to a standalone application.
  • An “application” includes a commercially available application that can be used universally in a specific business or a specific industry, and an application that is customized and used.
  • the estimation processing unit 15 includes a request processing unit 21, a user information management unit 22, a configuration setting unit 23, a distribution processing unit 24, and a presentation processing unit 25.
  • the request processing unit 21 receives the quotation request from the terminal 2.
  • the request processing unit 21 executes processing according to the request for quotation.
  • the user information management unit 22 manages user information and system information as information for each user. By operating the terminal 2, the user sends an update instruction for updating the user information or the system information to the estimate presenting device 1. Upon receiving the update instruction from the terminal 2, the request processing unit 21 outputs the update instruction to the user information management unit 22. The user information management unit 22 updates the user information or the system information, which is the information held in the user information database 31, according to the update instruction.
  • the request processing unit 21 Upon receiving the request for quotation, the request processing unit 21 outputs a system configuration setting instruction to the configuration setting unit 23.
  • the configuration setting unit 23 instructs the user information management unit 22 to read the system information stored in the user information database 31.
  • the user information management unit 22 outputs the read system information to the configuration setting unit 23.
  • the configuration setting unit 23 Based on the input system information, the configuration setting unit 23 derives a system configuration that includes the product for which the quotation has been requested and that conforms to the requirement definition of the FA system.
  • the configuration setting unit 23 outputs information indicating the derived system configuration to the distribution processing unit 24.
  • the FA system desired by the user is marked in the marketplace by being set as "favorite" or "order candidate".
  • the configuration setting unit 23 derives the marked FA system configuration as a system configuration that conforms to the requirement definition.
  • the configuration setting unit 23 indicates that the product included in the simulated system configuration is the product for which the user has requested an estimate. Search for products with equivalent functionality.
  • the configuration setting unit 23 replaces the product having the same function as the product for which the quotation is requested with the product for which the user has requested the quotation, and derives the system configuration conforming to the requirement definition.
  • the configuration setting unit 23 constructs the system configuration based on the system information stored in the user information database 31 when it is necessary to directly construct the system configuration in response to the request for quotation by the user.
  • the configuration setting unit 23 prompts the user to input the missing information when the information including the product for which the user has requested the quotation is insufficient and the information for deriving the system configuration conforming to the requirement definition of the FA system is insufficient.
  • the configuration setting unit 23 derives a system configuration that conforms to the requirement definition based on the information input from the user and the system information stored in the user information database 31. If the information regarding the requirement definition is insufficient, the configuration setting unit 23 sends a notification to the terminal 2 to prompt the user to input the insufficient information.
  • Information that may be insufficient regarding the requirement definition includes, for example, the setting information of the input / output interface that acquires data from the outside of the FA system in the FA system.
  • the distribution processing unit 24 selects an exhibitor who can undertake the construction of the FA system having the configuration derived by the configuration setting unit 23.
  • the distribution processing unit 24 distributes a request for quotation regarding the construction of the FA system to the terminal 3 of the selected seller.
  • the distribution processing unit 24 selects an exhibitor who is presumed to have knowledge about the FA system that is the target of the quotation request, based on the information related to the system configuration.
  • the distribution processing unit 24 obtains an evaluation point indicating the estimated height of the knowledge, and selects an exhibitor based on the evaluation point.
  • the distribution processing unit 24 identifies related sellers in a plurality of items regarding information related to the system configuration.
  • the plurality of items are, for example, the handling record of the product and the track record of undertaking the introduction of the FA system.
  • the distribution processing unit 24 has introduced FA to the manufacturer of the device or application which is a product constituting the system, the provider of the device or application, the system integrator who provided the introduction example of the system to the estimate presentation device 1, and the user in the past. Identify related sellers in multiple items from system integrators that have a proven track record.
  • the distribution processing unit 24 identifies the sellers who are related to each other in a plurality of items, and then identifies the sellers who have a high degree of duplication in each item.
  • the distribution processing unit 24 identifies sellers with a high degree of duplication in each item, and then assigns evaluation points to each identified seller.
  • the distribution processing unit 24 obtains evaluation points according to the degree of importance for each item for the items that are important in the construction of the system.
  • the distribution processing unit 24 selects an exhibitor to whom the quotation request is to be distributed based on the evaluation points of each exhibitor.
  • the track record of undertaking the introduction of the FA system is set.
  • an item such as whether or not the location of the user and the area where the seller's service base is provided may be set may be set.
  • an item such as whether or not there is a track record of undertaking the introduction of an FA system similar to the FA system that the user is considering to introduce may be set. The user can determine the items to be emphasized and the degree of importance when the distribution processing unit 24 obtains the evaluation points.
  • the distribution processing unit 24 may notify the user of the selected seller.
  • the distribution processing unit 24 may notify the seller of the evaluation points given to the selected seller. The user can judge the reliability of the seller in the system construction.
  • the distribution processing unit 24 distributes the quotation request to the selected seller.
  • the distribution processing unit 24 receives the quotation returned from the seller in response to the quotation request, the distribution processing unit 24 outputs the received quotation information to the presentation processing unit 25.
  • the presentation processing unit 25 executes a process for presenting the quotation to the user.
  • the terminal 2 sends an estimate request for the product under consideration for purchase to the estimate presenting device 1 according to the operation by the user.
  • the request processing unit 21 confirms with the user whether or not it is necessary to estimate the cost required for constructing the system configuration including the product for the product for which the quotation has been requested.
  • the terminal 2 requests an estimate for the purchase of the product, and the estimate presenting device 1 Send to.
  • the request processing unit 21 notifies the user that the quotation request has been received. Further, the request processing unit 21 confirms with the user whether or not an estimate is required for the cost required for constructing the system configuration including the product for which the estimate has been requested.
  • the quotation presenting device 1 not only presents the cost for purchasing the product listed on the marketplace, but also the cost required for operating the FA system including the product after purchasing the product. Can be presented.
  • the request processing unit 21 instructs the configuration setting unit 23 to set the system configuration.
  • the configuration setting unit 23 instructs the user information management unit 22 to read the system information about the user who is the requester of the quotation.
  • the user information management unit 22 reads the system information about the user who is the requester of the quotation from the user information database 31, and outputs the read system information to the configuration setting unit 23.
  • the request processing unit 21 instructs the presentation processing unit 25 to create an estimate for the purchase of the product.
  • the presentation processing unit 25 reads the price of the product from the product database 33.
  • the presentation processing unit 25 creates an estimate based on the read price.
  • the presentation processing unit 25 presents the contents of the created quotation to the user.
  • the request processing unit 21 instructs the presentation processing unit 25 to create a quotation for the purchase of the product.
  • the presentation processing unit 25 reads the price of the product from the product database 33.
  • the presentation processing unit 25 creates an estimate based on the read price.
  • the presentation processing unit 25 presents the contents of the created quotation to the user.
  • the presentation processing unit 25 distributes the quotation request for the product to the seller's terminal 3 via the distribution processing unit 24.
  • the presentation processing unit 25 presents the contents of the estimate received from the terminal 3 to the user.
  • the configuration setting unit 23 derives a system configuration that conforms to the requirement definition based on the system information input from the user information management unit 22.
  • the configuration setting unit 23 notifies the distribution processing unit 24 of the contents of the derived system configuration.
  • the distribution processing unit 24 selects a seller who can undertake the construction of the notified system configuration from the sellers registered in the seller database 32.
  • the number of exhibitors selected by the distribution processing unit 24 is arbitrary.
  • the distribution processing unit 24 distributes a request for quotation including the contents of the derived system configuration to each of the selected sellers.
  • the configuration setting unit 23 selects the system configuration based on the information regarding the system construction stored in the seller database 32.
  • the configuration setting unit 23 selects a system configuration that is a solution to the problem.
  • the configuration setting unit 23 may select a system configuration similar to the selected system configuration.
  • the configuration setting unit 23 may replace the products included in the selected system configuration with the products desired by the user.
  • the configuration setting unit 23 may select a product that can be connected to the product desired by the user.
  • the configuration setting unit 23 may replace the selected product with a product that is an element of the system configuration. In this way, the configuration setting unit 23 can optimize the system specifications according to the user's request.
  • the seller who received the quotation request creates a quotation according to the contents of the system configuration and sends the created quotation to the quotation presentation device 1.
  • the delivery processing unit 24 receives the quotation sent from the seller.
  • the distribution processing unit 24 outputs the contents of the received quotation to the presentation processing unit 25.
  • the presentation processing unit 25 presents the contents of the estimate input from the distribution processing unit 24 to the user.
  • the quotation presenting device 1 can present the quotation including the cost required for constructing the system configuration including the purchased product to the user.
  • the user can receive a quote from any number of sellers who can undertake the construction of the system configuration.
  • the quotation presenting device 1 prompts the user to register the information about the system configuration. After the system information is stored in the user information database 31, the estimation processing unit 15 presents an estimate for the construction of the system configuration to the user.
  • the quotation processing unit 15 acquires a quotation by delivering a quotation request to the seller each time there is a quotation request from the user, presents the quotation to the user, and is preset from the seller to the quotation processing unit 15.
  • a quote may be presented to the user.
  • the estimate processing unit 15 not only presents the estimate of the device or application which is a single product, but also presents the estimate of the entire system configuration to the user.
  • the estimation processing unit 15 acquires an estimate when a system configuration including a device, an application, a system integration, and the like is constructed.
  • the estimation processing unit 15 obtains an estimate of the entire system configuration by integrating the estimated amounts associated with each element of the system configuration.
  • the estimation processing unit 15 may add the cost required for the management to the estimation of the entire system configuration.
  • the consent is notified from the terminal 2 to the seller's terminal 3 that has issued the quotation. If the user does not approve the content of the presented quotation, the terminal 2 notifies the seller's terminal 3 that has issued the quotation that he / she does not approve. The user may request the seller to make another quotation.
  • the quotation processing unit 15 is not limited to the one that presents the content of one quotation to the user and obtains the user's consent for the quotation.
  • the quotation processing unit 15 may present a plurality of quotation contents to the user by the presentation processing unit 25.
  • the quotation processing unit 15 presents the contents of the plurality of quotations to the user at once, and causes the user to select a quotation from the plurality of quotations.
  • the user can obtain a quotation that meets the user's request from a plurality of quotations.
  • the quotation processing unit 15 presents the quotation created by each selected seller. Multiple quotations may be presented to the user.
  • the configuration setting unit 23 may present a quotation created by each seller who meets the preset criteria among the selected sellers. As a standard, any requirement can be set, such as the above evaluation score exceeding a certain numerical value or being within the third place from the highest evaluation score.
  • the quotation processing unit 15 may create a quotation based on preset information. In this case, the quotation processing unit 15 distributes the created quotation to the seller's terminal 3. The seller confirms the content of the quotation received on the terminal 3. If the seller determines that the content of the quotation needs to be revised, the seller corrects the content of the quotation. The terminal 3 transmits the corrected quotation to the quotation processing unit 15. The quotation processing unit 15 presents the revised quotation to the user.
  • the quotation presenting device 1 obtains not only the quotation for the product being exhibited but also the quotation for the system construction including the product from a plurality of sellers, and presents the quotation for each seller to the user. be able to.
  • the user can consider with the business operator to which the system construction is requested by referring to the quotation for each seller.
  • the quotation presentation device 1 can present the quotation created by each of the plurality of sellers to the user.
  • the marketplace can deliver to the user the device or application that is the product for which the quotation was created and the FA system for which the quotation was created.
  • Users may purchase equipment, applications, or FA systems by contracting only with the Marketplace. Since the user does not have to conclude a contract directly with the seller, the contract procedure by the user can be simplified.
  • the quotation presentation device 1 selects a product from a plurality of products exhibited by a plurality of sellers when deriving a system configuration that meets the requirement definition. That is, the quotation presenting device 1 selects a product to be included in the system configuration from a plurality of products similar to each other. When it becomes necessary to substitute a product once selected, the quotation presenting device 1 can select a substitute product from a plurality of products similar to each other.
  • the quotation presenting device 1 can easily select a seller who can provide a substitute product in a situation such as a bankruptcy of a seller who sells a product to be delivered. This allows the user to trade with the marketplace while ensuring the security of the transaction.
  • the performance database 34 holds performance data indicating the content of the performance notified by the seller.
  • FIG. 4 is a diagram for explaining a performance database stored in the estimate presentation device according to the first embodiment.
  • the actual data held in the actual database 34 includes the negotiation establishment date, the name of the user, the name of the seller who is the seller who undertook the construction, the name of the product purchased by the user, and the price data.
  • the system information read from the user information management unit 22 when the configuration setting unit 23 derives the system configuration and the system information are presented to the user. Includes the contents of the estimate.
  • the matching processing unit 16 includes a matching learning unit 26 that learns the relationship between the system information and the seller who undertakes the construction of the system configuration in response to the estimation request, based on the actual data read from the actual database 34. It has a business operator determination unit 27 that determines an exhibitor who is a business operator to be referred to the user from the system information of the user based on the learned model which is the learning result.
  • the matching processing unit 16 learns the seller to be referred to the user based on the learning data including the system information and the name of the seller who undertook the construction. That is, the matching processing unit 16 generates a trained model, which is a model for inferring the most suitable seller to match with the user, from the system information.
  • the learning data is a data set in which the system information and the name of the seller who undertakes the construction are associated with each other.
  • the matching processing unit 16 outputs the generated learned model to the business operator determination unit 27.
  • the matching processing unit 16 may generate an updated trained model by updating the held trained model based on the data set.
  • the matching processing unit 16 learns the relationship between the system information and the seller who undertakes the construction by, for example, according to a neural network model and by so-called supervised learning.
  • supervised learning refers to a model in which a large amount of data sets are given to the matching processing unit 16 so that the matching processing unit 16 learns the characteristics of the data set and the result is estimated from the input.
  • the dataset contains an input and a label that is the result corresponding to the input.
  • a neural network is composed of an input layer composed of a plurality of neurons, a hidden layer which is an intermediate layer composed of a plurality of neurons, and an output layer composed of a plurality of neurons.
  • the intermediate layer may be one layer or two or more layers.
  • FIG. 5 is a diagram showing a configuration example of a neural network used for learning in the estimation presentation device according to the first embodiment.
  • the neural network shown in FIG. 5 is a three-layer neural network.
  • the input layer contains neurons X1, X2, X3.
  • the middle layer contains neurons Y1 and Y2.
  • the output layer contains neurons Z1, Z2, Z3.
  • the number of neurons in each layer is arbitrary.
  • the plurality of values input to the input layer are multiplied by the weights W1, w11, w12, w13, w14, w15, and w16, and input to the intermediate layer.
  • the plurality of values input to the intermediate layer are multiplied by the weights W2, w21, w22, w23, w24, w25, and w26, and output from the output layer.
  • the output result output from the output layer changes according to the values of the weights W1 and W2.
  • the matching processing unit 16 creates a data set based on the combination of the system information and the seller's name.
  • the neural network of the matching processing unit 16 learns the seller suitable for constructing the FA system used by the user from the characteristics of the user's system information by so-called supervised learning according to the created data set. That is, the neural network adjusts the weights W1 and W2 so that the result output from the output layer when each value of the system information is input to the input layer approaches the name of the seller which is the teacher data. Learn the best sellers to match your users.
  • Neural networks can also learn the best sellers to match users by so-called unsupervised learning.
  • the unsupervised learning is a model in which a large amount of input data is given to the matching processing unit 16 without giving teacher data, so that the matching processing unit 16 learns what kind of distribution the input data has.
  • One of the methods of unsupervised learning is clustering that groups input data based on the similarity of input data.
  • the matching processing unit 16 uses the result of clustering to generate an output prediction model by allocating the output so as to optimize some criteria.
  • the matching processing unit 16 may learn the best seller to match with the user by semi-supervised learning, which is a model in which unsupervised learning and supervised learning are combined. Learning when teacher data corresponding to the input data is given to a part of the input data, but teacher data is not given to the other input data corresponds to semi-supervised learning.
  • the matching processing unit 16 may learn the optimum seller to match with the user according to the data set created for the plurality of quotation presenting devices 1.
  • the matching processing unit 16 may acquire a data set from a plurality of estimation presentation devices 1 used at the same site, or may acquire a data set from a plurality of estimation presentation devices 1 used at different sites. You may get it.
  • the data set may be collected from a plurality of quotation presenting devices 1 operating independently of each other at a plurality of sites. After starting the collection of the data set from the plurality of quotation presenting devices 1, a new quotation presenting device 1 may be added to the target for which the data set is collected. Further, after starting the collection of the data set from the plurality of estimate presenting devices 1, a part of the plurality of estimate presenting devices 1 may be excluded from the target for which the data set is collected.
  • the matching processing unit 16 may execute machine learning according to a known method other than deep learning, for example, genetic programming, functional logic programming, a support vector machine, or the like.
  • the learning means for learning the best seller to match with the user is not limited to the matching processing unit 16 built in the quotation presenting device 1.
  • the learning means may be a machine learning device external to the estimate presentation device 1.
  • the machine learning device may be a device that can be connected to the estimate presentation device 1 via a network.
  • the machine learning device may be a device existing on the cloud server.
  • the business operator determination unit 27 By inputting the system information of the user, the business operator determination unit 27 infers the most suitable seller from the sellers who have a track record of undertaking the construction based on the learned model. do.
  • the business operator determination unit 27 notifies the terminal 2 of the seller, which is the inference result. Even if the matching processing unit 16 sends a notification to the user to urge access to the customer service center that accepts consultations from the user when the business operator determination unit 27 cannot determine the seller to be referred to the user. good.
  • the business operator determination unit 27 is not limited to the one that infers the seller by using the learned model generated by the matching processing unit 16.
  • the business operator determination unit 27 may infer the seller using the learned model acquired from the outside of the quotation presentation device 1.
  • the matching processing unit 16 can select an exhibitor who has a track record of constructing a system configuration close to the FA system used by the user from a plurality of exhibitors and match them with the user.
  • the user can request a quote for system construction from a seller who has a track record of construction from among a plurality of sellers participating as sellers.
  • the seller who undertakes the construction sells the product or service because the user who uses the FA system similar to the system configuration with the track record built by the seller is referred and the user receives the request for quotation. It can make it easier to get an opportunity.
  • the administrator can analyze the demand of the user from the actual data accumulated in the actual database 34, and can connect the analysis result to the development of a new product.
  • FIG. 6 is a block diagram showing a configuration of a transaction processing unit included in the quotation presenting device according to the first embodiment.
  • the transaction processing unit 17 has an order processing unit 41, a settlement processing unit 42, a deposit processing unit 43, a license processing unit 44, and a point processing unit 45.
  • the transaction processing unit 17 starts processing for ordering and purchasing the product.
  • the order processing unit 41 accepts an order from a user. Further, the order processing unit 41 presents a plurality of payment methods to the user and accepts the selection of the payment method for purchasing the product. The order processing unit 41 notifies the seller of the order decision of the product by accepting the order and confirming the payment method.
  • the payment processing unit 42 performs payment processing according to the selected payment method.
  • the order processing unit 41 may send an invoice to the terminal 2 when postpayment is selected.
  • the deposit processing unit 43 executes various processes by confirming the deposit according to the payment method at the time of ordering.
  • the payment processing unit 43 notifies the terminal 3 that the payment has been confirmed.
  • the seller who is the manufacturer, delivers the product when the payment is confirmed or when the order is decided.
  • the payment processing unit 43 executes processing such as distribution of the payment amount.
  • the deposit processing unit 43 calculates the amount of the fee to be collected from the deposit amount.
  • the fee is a fee paid by the seller for the use of the marketplace.
  • the seller receives the balance of the deposit minus the handling fee.
  • the manager may obtain a commission from the seller by a method other than collecting from the sales amount of the product.
  • the administrator may obtain a fee in the form of a marketplace usage fee for a certain period of time.
  • the license processing unit 44 transmits the license key received from the provider of the application to the terminal 2 when the payment for the product which is the application is confirmed by the payment processing unit 43.
  • the user downloads the application from the product management server 5 of the quotation presenting device 1 by accessing using the license key.
  • the quotation presenting device 1 not only presents the quotation to the user, but also processes the transaction according to the order from the user.
  • the user can obtain a quotation request from a plurality of sellers without any trouble as compared with the case where a quotation request is made for each seller.
  • the user accepts the contents of the quotation, the user can complete the ordering of the product and the selection of the payment method in the quotation presenting device 1 that has requested the quotation.
  • the administrator can operate a marketplace that is convenient and valuable for users and sellers.
  • the point processing unit 45 executes processing for granting points and using points.
  • Points are awarded to users and sellers by using the marketplace.
  • Points are awarded to users by purchasing products in the marketplace.
  • Points may be given to the user according to the number of access to the marketplace by the user.
  • Points may be given to the user according to the number of requests for quotation to the quotation presentation device 1.
  • the points earned by the user may be used for the purchase price of the product in the marketplace.
  • the deposit processing unit 43 notifies the point processing unit 45 of the amount of the fee.
  • the point processing unit 45 adds points corresponding to a part of the commission to the points earned by the seller.
  • the points earned by the seller may be used for marketplace fees.
  • the points earned by the seller may be used for promotion activities such as product promotion in the marketplace and product exhibition.
  • the point processing unit 45 gives predetermined points to the user and the seller who have concluded the contract. Even if the point processing unit 45 gives points to the user or the seller when the product is evaluated in the marketplace, the introduction of the product introduction example to the FA system, the participation in the exhibition on the Internet, etc. good.
  • FIG. 7 is a block diagram showing a configuration of a proposal processing unit included in the quotation presentation device according to the first embodiment.
  • the proposal processing unit 18 determines the system configuration to be proposed to the user based on the search word input by the user to the estimate presentation device 1 and the system information registered for the user.
  • the proposal processing unit 18 presents an estimate for the determined system configuration to the user.
  • the proposal processing unit 18 has an input processing unit 51, a data acquisition unit 52, a system learning unit 53, an inference unit 54, and an estimate creation unit 55.
  • the word database 35 holds information used in the processing in the proposal processing unit 18.
  • the word database 35 is stored in the storage device 13.
  • the wording about the problem to be solved in the FA system or the request for production is input from the terminal 2 to the quotation presentation device 1.
  • the input processing unit 51 extracts a search word, which is a word related to a problem or a request, from the input wording.
  • the input processing unit 51 outputs the extracted search word to the data acquisition unit 52.
  • the data acquisition unit 52 reads the system information registered for the requirement definition of the FA system from the user information database 31.
  • the data acquisition unit 52 acquires system information and search words. Further, the data acquisition unit 52 acquires the information of the system configuration derived by the configuration setting unit 23 shown in FIG. 1 from the estimation processing unit 15.
  • the word database 35 stores system information, search words, and system configuration information associated with each other.
  • the system learning unit 53 reads out system information, search words, and system configuration information associated with each other from the word database 35.
  • the system learning unit 53 learns the relationship between the search word and system information and the system configuration, and outputs a learned model for inferring the system configuration proposed to the user to the inference unit 54.
  • the system learning unit 53 learns the system configuration proposed to the user based on the learning data including the system information, the search word, and the system configuration information. That is, the system learning unit 53 generates a trained model, which is a model for inferring the optimum system configuration to be proposed to the user, from the system information and the search word.
  • the learning data is a data set in which system information, search words, and system configuration information are associated with each other.
  • the system learning unit 53 outputs the generated learned model to the inference unit 54.
  • the system learning unit 53 may generate an updated trained model by updating the held trained model based on the data set.
  • the system learning unit 53 learns the relationship between system information, search words, and system configuration information by, for example, supervised learning according to a neural network model.
  • the neural network of the system learning unit 53 learns the optimum system configuration to be proposed to the user from the characteristics of the system information and the search word by so-called supervised learning according to the created data set.
  • the system learning unit 53 may learn the optimum system configuration to be proposed to the user by unsupervised learning or semi-supervised learning.
  • the system learning unit 53 may acquire the data sets created for the plurality of estimation presentation devices 1 as in the case of the matching processing unit 16 described above.
  • the learning means for learning the optimum system configuration to be proposed to the user can be used for the learning algorithm used by the system learning unit 53.
  • the learning means for learning the optimum system configuration to be proposed to the user is not limited to the system learning unit 53 built in the estimate presentation device 1.
  • the learning means may be a machine learning device external to the estimate presentation device 1.
  • the machine learning device may be a device that can be connected to the estimate presentation device 1 via a network.
  • the machine learning device may be a device existing on the cloud server.
  • the search word input by the user requesting the quotation and the system information registered for the user are input.
  • the inference unit 54 determines the content of the system configuration proposed to the user by inputting the search word and the system information into the trained model. In this way, the inference unit 54 determines the content of the system configuration proposed to the user based on the search word input by the user requesting the quotation and the system information registered for the user.
  • the inference unit 54 outputs the determined system configuration information to the estimation creation unit 55.
  • the inference unit 54 is not limited to the one that infers the system configuration by using the trained model generated by the system learning unit 53.
  • the inference unit 54 may infer the system configuration by using the learned model acquired from the outside of the estimate presentation device 1.
  • the estimate creation unit 55 reads out an estimate for a system configuration close to the system configuration determined by the inference unit 54 from the actual data stored in the actual database 34.
  • the quotation creation unit 55 creates a quotation to be presented to the user based on the read quotation.
  • the quotation created by the quotation creation unit 55 is presented to the user via the presentation processing unit 25 shown in FIG.
  • the proposal processing unit 18 can present to the user an estimate of the system configuration that meets the problem or request in the user's FA system, based on the search word input by the user and the user's system information. If the proposal processing unit 18 cannot determine the system configuration to be proposed to the user, the proposal processing unit 18 may send a notification prompting the user to access the concierge.
  • the concierge grasps the user's request and proposes a system configuration according to the request.
  • the configuration shown in the above embodiments is an example of the contents of the present disclosure.
  • the configurations of the embodiments can be combined with other known techniques. It is possible to omit or change part of the configuration of the embodiments without departing from the gist of the present disclosure.

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Abstract

Un dispositif de présentation d'estimation (1) présente une estimation concernant un produit constituant un système d'automatisation d'un processus de production. Le dispositif de présentation d'estimation (1) comprend : une unité de réglage de configuration (23) qui, par rapport à une demande d'estimation de la part d'un terminal d'un utilisateur qui est un acheteur d'un produit, dérive une configuration de système qui comprend le produit pour lequel une estimation a été demandée et qui est compatible avec une définition d'exigence concernant un système utilisé par l'utilisateur, sur la base d'informations système relatives à la définition d'exigence ; une unité de traitement de livraison (24) qui sélectionne un vendeur susceptible de gérer la construction de la configuration de système, et qui délivre une demande d'une estimation concernant la construction au vendeur sélectionné ; et une unité de traitement de présentation (25) qui présente à l'utilisateur les détails de l'estimation renvoyée par le vendeur en réponse à la demande d'estimation.
PCT/JP2020/021462 2020-05-29 2020-05-29 Dispositif de présentation d'estimation, programme de présentation d'estimation, et support d'enregistrement WO2021240819A1 (fr)

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PCT/JP2020/021462 WO2021240819A1 (fr) 2020-05-29 2020-05-29 Dispositif de présentation d'estimation, programme de présentation d'estimation, et support d'enregistrement

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JP2002222339A (ja) * 2001-01-26 2002-08-09 Canon Inc 見積り発注システム、見積り発注管理装置、情報処理装置、見積り発注方法および記録媒体
JP2003108802A (ja) * 2001-09-28 2003-04-11 Toppan Printing Co Ltd ターンキービジネスサーバ及び方法
JP2004310150A (ja) * 2003-04-01 2004-11-04 Nec Soft Ltd 提案サービス提供システム
JP2018116454A (ja) * 2017-01-18 2018-07-26 株式会社カブク サプライチェーン検索システムおよびサプライチェーン検索プログラム
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JP2002222339A (ja) * 2001-01-26 2002-08-09 Canon Inc 見積り発注システム、見積り発注管理装置、情報処理装置、見積り発注方法および記録媒体
JP2003108802A (ja) * 2001-09-28 2003-04-11 Toppan Printing Co Ltd ターンキービジネスサーバ及び方法
JP2004310150A (ja) * 2003-04-01 2004-11-04 Nec Soft Ltd 提案サービス提供システム
JP2018116454A (ja) * 2017-01-18 2018-07-26 株式会社カブク サプライチェーン検索システムおよびサプライチェーン検索プログラム
JP2020057417A (ja) * 2019-12-12 2020-04-09 株式会社クラッソーネ サーバ及び見積方法

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