WO2021161548A1 - 情報提供方法 - Google Patents
情報提供方法 Download PDFInfo
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- WO2021161548A1 WO2021161548A1 PCT/JP2020/010047 JP2020010047W WO2021161548A1 WO 2021161548 A1 WO2021161548 A1 WO 2021161548A1 JP 2020010047 W JP2020010047 W JP 2020010047W WO 2021161548 A1 WO2021161548 A1 WO 2021161548A1
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- WIPO (PCT)
- Prior art keywords
- information
- restaurant
- user
- menu
- order
- Prior art date
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- G—PHYSICS
- G06—COMPUTING OR CALCULATING; COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0282—Rating or review of business operators or products
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- G—PHYSICS
- G06—COMPUTING OR CALCULATING; COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/90—Details of database functions independent of the retrieved data types
- G06F16/95—Retrieval from the web
- G06F16/953—Querying, e.g. by the use of web search engines
- G06F16/9535—Search customisation based on user profiles and personalisation
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- G—PHYSICS
- G06—COMPUTING OR CALCULATING; COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F21/30—Authentication, i.e. establishing the identity or authorisation of security principals
- G06F21/31—User authentication
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- G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F21/30—Authentication, i.e. establishing the identity or authorisation of security principals
- G06F21/31—User authentication
- G06F21/32—User authentication using biometric data, e.g. fingerprints, iris scans or voiceprints
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- G—PHYSICS
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- G06F21/602—Providing cryptographic facilities or services
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- G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
- G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
- G06F3/048—Interaction techniques based on graphical user interfaces [GUI]
- G06F3/0481—Interaction techniques based on graphical user interfaces [GUI] based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
- G06F3/0482—Interaction with lists of selectable items, e.g. menus
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- G—PHYSICS
- G06—COMPUTING OR CALCULATING; COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
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- G—PHYSICS
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0201—Market modelling; Market analysis; Collecting market data
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- G—PHYSICS
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
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- G06Q30/0631—Recommending goods or services
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- G06Q30/00—Commerce
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- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0641—Electronic shopping [e-shopping] utilising user interfaces specially adapted for shopping
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- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
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- H—ELECTRICITY
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- G16H20/30—ICT specially adapted for therapies or health-improving plans, e.g. for handling prescriptions, for steering therapy or for monitoring patient compliance relating to physical therapies or activities, e.g. physiotherapy, acupressure or exercising
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- G16H20/00—ICT specially adapted for therapies or health-improving plans, e.g. for handling prescriptions, for steering therapy or for monitoring patient compliance
- G16H20/60—ICT specially adapted for therapies or health-improving plans, e.g. for handling prescriptions, for steering therapy or for monitoring patient compliance relating to nutrition control, e.g. diets
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- G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
- G16H40/00—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices
- G16H40/60—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the operation of medical equipment or devices
- G16H40/67—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the operation of medical equipment or devices for remote operation
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L63/00—Network architectures or network communication protocols for network security
- H04L63/08—Network architectures or network communication protocols for network security for authentication of entities
- H04L63/0861—Network architectures or network communication protocols for network security for authentication of entities using biometrical features, e.g. fingerprint, retina-scan
Definitions
- This disclosure relates to an information providing method in an information providing device.
- Patent Document 1 in order to reduce the trouble of the customer searching for a dish that suits his / her taste from the menu at the restaurant, the customer's order history is acquired, and the food / drink is based on the information on the acquired order history.
- the order system for notifying the proposed order is disclosed.
- the information providing method is an information providing method in an information management system that manages user preference information including an order history ordered at a first restaurant in correspondence with identification information that identifies the user. Therefore, the identification information and the store ID indicating the second restaurant having a different series from the first restaurant are acquired from the terminal device, the store ID is selected in the terminal device, and the preference information and the preference information corresponding to the identification information are obtained. Based on the menu information of the second restaurant indicated by the store ID, the menu contents included in the menu information are arranged in the order corresponding to the preference information, and the menu information of the menu contents arranged in the order is described. It is transmitted to the terminal device, and the menu information of the menu contents arranged in the above order is displayed on the display screen of the terminal device.
- the order proposal cannot be generated, it is conceivable to notify the mobile terminal of the general-purpose menu used by general customers in the store.
- the display area of the mobile terminal is limited, foods and drinks that the user is not interested in may be preferentially displayed. In this case, the user is required to search for a desired food or drink by scrolling or the like, which takes time and effort to order.
- the present disclosure has been made to solve such a problem, and provides a technique capable of efficiently selecting a food or drink that suits one's taste in a terminal device having a limited display area. That is.
- the information providing method is an information providing method in an information management system that manages user preference information including an order history ordered at a first restaurant in correspondence with identification information that identifies the user. Therefore, the identification information and the store ID indicating the second restaurant having a different series from the first restaurant are acquired from the terminal device, the store ID is selected in the terminal device, and the preference information and the preference information corresponding to the identification information are obtained. Based on the menu information of the second restaurant indicated by the store ID, the menu contents included in the menu information are arranged in the order corresponding to the preference information, and the menu information of the menu contents arranged in the order is described. It is transmitted to the terminal device, and the menu information of the menu contents arranged in the above order is displayed on the display screen of the terminal device.
- the user's preference information including the order history of ordering at the first restaurant is managed in the information management system in correspondence with the identification information that identifies the user.
- a store ID indicating a second restaurant different from the first restaurant is selected.
- the menu contents included in the menu information of the second restaurant are arranged in the order corresponding to the user's preference information, and the menu information of the menu contents arranged in the order on the display screen of the terminal device is displayed. Is displayed.
- the display area is restricted based on the preference information including the order history at the first restaurant that has been used until then.
- the menu contents included in the menu information of the second restaurant can be preferentially displayed in the order corresponding to the preference information.
- the second restaurant may be a coffee shop of a different series from the first restaurant.
- the second restaurant may be a hamburger shop of a different series from the first restaurant.
- the position information of the terminal device of the user is acquired, and based on the position information, restaurant information representing one or more restaurants existing in the area including the point indicated by the position information is provided to the terminal device.
- the store ID may be selected in the terminal device based on the restaurant information.
- the user can select a desired restaurant from the restaurants existing around the point where the user is. Then, the menu contents in the selected restaurant are arranged and displayed in the order corresponding to the user's preference information. Therefore, even if the selected restaurant is a restaurant that is used for the first time, the user can efficiently select foods and drinks that suit his / her taste.
- the position information of the terminal device of the user may be acquired by using the GPS system.
- the position information of the terminal device is acquired by using the GPS system, the position of the user can be accurately specified and the restaurants existing around the user can be presented to the user.
- the preference information is added based on the preference information corresponding to the identification information and the menu information of the second restaurant.
- the menu contents included in the menu information of the second restaurant may be arranged in the corresponding order.
- menu information based on preference information including the order history of the first restaurant is displayed.
- the user can efficiently select foods and drinks that suit his / her taste even when the series of the second restaurant is the series that is used for the first time.
- the second restaurant is based on the order history at the second restaurant and the menu information of the second restaurant.
- the menu contents included in the menu information of the second restaurant may be arranged in the order corresponding to the order history in.
- the second restaurant is not the first restaurant to be used, it may be more convenient for the user to generate menu information based on the order history of the second restaurant rather than the preference information including the order history of the first restaurant.
- the menu information in which the menu contents are arranged in the order corresponding to the preference information including the order history of the second restaurant is displayed. Therefore, when the user has used the second restaurant in the past, the user can efficiently select the food and drink that suits his / her taste by using the menu information that reflects the order history of the second restaurant.
- the information management system when the order history by the user at the second restaurant is less than a predetermined amount, based on the preference information corresponding to the identification information and the menu information of the second restaurant.
- the menu contents included in the menu information of the second restaurant may be arranged in the order corresponding to the preference information.
- the menu information that fully reflects the user's taste. May not be generated.
- the menu contents are arranged based on the preference information including not only the order history at the second restaurant but also the order history of other restaurants. Menu information is displayed. Therefore, it is possible to prevent the second restaurant from displaying menu information that does not sufficiently reflect the user's taste.
- the second restaurant when the order history at the second restaurant by the user is equal to or more than the predetermined amount, the second restaurant is based on the order history at the second restaurant and the menu information of the second restaurant.
- the menu contents included in the menu information of the second restaurant may be arranged in the order corresponding to the order history of.
- the second restaurant When using the second restaurant to some extent, it may be more convenient for the user to generate the menu information based on the order history of the second restaurant rather than the preference information including the order history of the first restaurant.
- the order history at the second restaurant is equal to or more than a predetermined amount
- the menu information in which the menu contents are arranged based on the order history of the second restaurant is displayed. Therefore, when the user has used the second restaurant to some extent, the user can efficiently select the food and drink that suits his / her taste by using the menu information that reflects the order history of the second restaurant.
- the preference information corresponding to the identification information and the menu information of the second restaurant may be arranged in the order corresponding to the preference information.
- the user's preference may change during the period when it is not used, and the menu information of the second restaurant The display may not be valid. According to this aspect, in such a case, since the menu information reflecting the preference information including the order history of the first restaurant is displayed, the user can efficiently select the food and drink that suits his / her taste.
- the second restaurant when the latest order history by the user at the second restaurant is within the predetermined period, the second restaurant is based on the order history at the second restaurant and the menu information of the second restaurant.
- the menu contents included in the menu information of the second restaurant may be arranged in the order corresponding to the order history at the restaurant.
- the user can efficiently select the food and drink that suits his / her taste.
- information provision in an information management system that manages user preference information including an order history ordered at a first restaurant in correspondence with identification information that identifies the user.
- the method is to acquire the position information of the terminal device of the user, and based on the position information, provide the terminal device with restaurant information representing one or more restaurants existing in the area including the point indicated by the position information.
- the identification information and a store ID indicating a second restaurant having a different series from the first restaurant among the one or more restaurants are acquired from the terminal device, the store ID is selected in the terminal device, and the identification information is selected.
- the menu contents included in the menu information are arranged in the order corresponding to the preference information, and the menus arranged in the order.
- the menu information of the contents is transmitted to the terminal device, and the menu information of the menu contents arranged in the above order is displayed on the display screen of the terminal device.
- the user's preference information including the order history of ordering at the first restaurant is managed in the information management system in correspondence with the identification information that identifies the user.
- restaurant information representing one or more restaurants existing in the area including the location indicated by the location information is provided.
- the terminal device it is possible to select a store ID indicating a second restaurant having a different series from the first restaurant among the one or more restaurants.
- the menu contents included in the menu information of the second restaurant are arranged in the order corresponding to the user's preference information, and the menu information of the menu contents arranged in the order on the display screen of the terminal device is displayed. Is displayed.
- the user displays the menu based on the preference information including the order history at the first restaurant that has been used until then.
- the menu contents included in the menu information of the second restaurant can be preferentially displayed in the order corresponding to the preference information.
- the present disclosure can also be realized as a program that causes a computer to execute each characteristic configuration included in such an information providing method, or as an information providing device or terminal device that operates by this program.
- a computer program can be distributed via a computer-readable non-temporary recording medium such as a CD-ROM or a communication network such as the Internet.
- Digitized personal data is stored in the cloud via a communication network, and is managed as big data by an information bank that has a mechanism that can be accessed by third parties based on personal permission, for individuals and society. It is expected that it will be used for various purposes.
- Such an advanced information society is called Society 5.0 in Japan.
- the highly information-oriented society is a society in which economic development and solutions to social issues are expected through an information infrastructure (cyber-physical system) that highly integrates real space (physical space) and virtual space (cyber space). be.
- personal information such as preference information indicating a user's preference is encrypted by a server of a business operator that manages personal information called an information bank so that it cannot be accessed by a third party without personal permission. It is centrally managed after being made and concealed. Most of this personal information does not require a user's conscious input operation, and is continuously collected and updated from time to time under the control of the information bank.
- menu information is transmitted from a restaurant server to a personal information terminal, and a menu consisting of food and drink that suits the user's taste is presented on the information terminal as a recommended menu. I can think of something to do.
- FIG. 1 is a diagram showing an example of an overall image of the information providing system of the present disclosure.
- the information providing system of FIG. 1 is a system configured based on Society 5.0, and proposes to the user a product or service suitable for a user who is a consumer who uses personal information, and is determined by the user of the product or service. It is a system that provides a selection support service that supports selection. In this embodiment, the main focus is on a service that supports the ordering of food and drink as a selection support service.
- the information providing system is a system that matches the menu information that the user browses to order food and drink when eating out with the personal information of the user, and presents the optimum menu for the user.
- the first device group is a device group including an information terminal 100 (an example of a terminal device) such as a smartphone owned by a user.
- a matching application is installed in the information terminal 100.
- a matching application (hereinafter referred to as a matching application) is an application for selecting or recommending a product or service suitable for a user by using the personal information of the user.
- the personal information referred to here broadly includes public or non-public information about an individual. For example, personal information includes name, date of birth, address, annual income, owned animal / real estate information, physical information such as height / weight, genetic information, allergy information, medical information such as medical history / diagnosis chart, steps / calories burned.
- Activity amount information such as, meal history information, vital sign information such as heartbeat / blood pressure, purchase information via stores / EC sites, word information searched by Web search engine / AI speaker, sentences sent / received by mail / SNS / Includes at least one of video / audio information, movement history information, and the like.
- the information terminal 100 can be connected to the Internet via the mobile base station 400 by, for example, a mobile communication network called 4G or 5G.
- the second device group is a device group including the first server 200.
- the first server 200 causes a specific business operator to share specific personal information based on the permission of the user. Further, the first server 200 has a function for providing the selection support service described below.
- the above-mentioned matching application is developed and / or distributed by, for example, the operating company of the first server 200.
- This operating company evaluates the degree of suitability of the user to the products or services that the user may use by using the personal information of the user.
- the operating company of the first server 200, the developing company of the matching application, and the distribution company of the matching application may be the same or different.
- the information providing system shown in FIG. 1 realizes a selection support service by using the matching application described above, which is an example.
- the selection support service may be realized by using an application other than the matching application, a general browser, or the like.
- the selection support service may be provided by means other than the matching application.
- the matching app handles personal information only inside the information terminal 100.
- the matching app presents the user with a product or service that is most suitable for the user under any conditions such as time, place, and situation.
- a matching app provides a mediation function in economic activities such as user purchasing.
- the degree of conformity is estimated not only for the products of the service provider but also for all products or services by using the search or purchase history on the EC site of one service provider and the personal information of various users. It becomes possible. This makes it possible to recommend products or services that are more valuable to the user from among various options.
- the first server 200 assumed in the present embodiment manages the access of personal information to the outside by decentralizing and encrypting personal information and storing it in a storage device in order to realize the above idea or function. , A cloud server to control.
- the third device group is a device group including a second server 300 in which each business operator manages data unique to each business operator.
- Each business operator owns or rents a second server 300, and manages and / or provides information on its own products and / or its own services.
- a company that operates a chain store corresponds to the business operator.
- three second servers 300 of the second server 300 operated by the restaurant A series, the second server 300 operated by the restaurant B series, and the second server 300 operated by the restaurant C series are exemplified. There is.
- the restaurant A series is, for example, an A series chain store operated by company A
- the restaurant B series is, for example, a B series chain store operated by company B
- the restaurant C series is, for example, a company C.
- It is a C-affiliated chain store that it manages.
- a chain store refers to a management form in which a large number of stores are operated and managed by making the brand, management policy, service content, appearance, etc. uniform.
- Restaurants developed by chain stores include family restaurants, coffee shops and hamburger shops.
- the business operator may be a medium-sized meal company that can take out cooked food, such as a lunch box shop or a fast food shop. Further, the business operator may be a business operator that sells ingredients for home-cooked meals, such as a supermarket, with the main purpose of cooking at home.
- the second server 300 is composed of, for example, a cloud server.
- the restaurant A series, the restaurant B series, and the restaurant C series are described as being managed by different companies, but this is an example and may be managed by the same company. Further, in the example of FIG. 1, the number of the second servers 300 has been described as three, but this is an example, and may be four or more, or one or two.
- One of the effects of the information providing system of this embodiment is that personal information is not passed on to an unspecified number of businesses. This is because the information bank of the first server 200 is permitted to share specific personal information only to a specific business operator based on the personal permission.
- the business operator operating the first server 200 it is prohibited for the business operator operating the first server 200 to use the stored personal information, for example, to decrypt and interpret the code, unless the user's permission is obtained. Alternatively, it may be restricted.
- the information processing system of the present embodiment reduces the possibility that personal information including sensitive information will be known to a third party other than the person himself / herself, and matches a huge amount of personal information that changes from moment to moment with various services. Therefore, it is a form of operation system of the next-generation information society that can be used with the permission of the person.
- the information providing system will be described based on this assumption.
- the information providing system shown in FIG. 1 further includes a biosensor 600 and a public information server 500.
- the public information server 500 manages public information different from restaurant information and personal information.
- the public information server 500 is connected to the Internet.
- public information includes map information, weather information, traffic information, and the like. This information will be used as appropriate if necessary for matching.
- the biosensor 600 is a biosensor such as a smart watch.
- the biosensor 600 is worn by the user who owns the information terminal 100.
- the biosensor 600 continuously measures the user's vital sign information and / or activity amount information.
- Various vital sign information and / or activity amount information measured by the biosensor 600 is transmitted from the biosensor 600 to the information terminal 100 by short-range communication such as Bluetooth (registered trademark).
- Vital sign information and / or activity amount information is stored and / or managed by a sensor application installed on the information terminal 100.
- the sensor application uploads the collected vital sign information and / or activity amount information and time information indicating the measurement time to the first server 200 according to the user account information. As a result, vital sign information and / or activity amount information is accumulated.
- the sensor application may grant access rights to the data to be stored and / or managed to the OS (Operating system) of the matching application or the information terminal 100.
- the vital sign information and / or the activity amount information is uploaded to the first server 200 via the matching application or the OS.
- the sensor application may store vital sign information and / or activity amount information in the memory of the information terminal 100, or may store it by uploading it to the first server 200.
- FIG. 2 is a diagram showing an example of a specific configuration of the information providing system according to the present embodiment.
- the information providing system shown in FIG. 2 includes the information terminal 100, the first server 200, and the second server 300 described with reference to FIG. In FIG. 2, the illustration of the mobile base station 400 and the biosensor 600 is omitted for convenience of explanation.
- the information terminal 100, the first server 200, and the second server 300 are connected to each other so as to be able to communicate with each other via the network NT.
- Network NT is a wide area communication network including a mobile phone communication network and the Internet.
- the information terminal 100 is composed of a portable information processing device such as a smartphone or a tablet terminal. In the present embodiment, the information terminal 100 is carried by a user who orders food and drink at a restaurant-affiliated store.
- the information terminal 100 includes a communication unit 101, a memory 102, a camera 103, a calculation unit 104, a display 105, an operation unit 106, and a GPS (Global Positioning System) sensor 107.
- GPS Global Positioning System
- the communication unit 101 is composed of a communication circuit that connects the information terminal 100 to the network NT.
- the communication unit 101 transmits the store ID of the second restaurant, which has a different sequence from the first restaurant selected by the user by operating the operation unit 106, to the first server 200 in association with the user's identification information.
- the first restaurant is a restaurant of the user's favorite restaurant chain.
- the second restaurant is a restaurant whose affiliate is different from that of the first restaurant.
- the communication unit 101 receives the menu information to be described later transmitted from the second server 300.
- the calculation unit 104 causes the display 105 to display the menu information received by the communication unit 101. Under the control of the calculation unit 104, the communication unit 101 transmits order information indicating the food and drink ordered by the user to the second server 300.
- the memory 102 is composed of a non-volatile storage device such as a flash memory.
- the communication unit 101 receives the peripheral map information which is the map information of the peripheral area of the point of the information terminal 100 detected by the GPS sensor 107. This peripheral map information is displayed on the display 105.
- the memory 102 stores identification information for identifying a user in advance.
- the camera 103 is an imaging device composed of a CMOS sensor or the like.
- the camera 103 is used, for example, to capture a user's face when performing face recognition.
- the calculation unit 104 is composed of a processor such as a CPU.
- the calculation unit 104 executes the OS of the information terminal 100, the matching application described above, a browser, and the like.
- the GPS sensor 107 detects the position of the information terminal 100 based on a signal from GPS hygiene.
- the display 105 is composed of, for example, a liquid crystal display panel or an organic EL panel, and displays various images. For example, the display 105 displays the above-mentioned menu information. Further, the display 105 displays the peripheral map information.
- the operation unit 106 is composed of an input device such as a touch panel.
- the operation unit 106 accepts an operation of selecting a restaurant that the user wants to visit from the restaurants displayed in the surrounding map information.
- the operation unit 106 receives an instruction to select a food or drink desired by the user from the menu information.
- the above is the configuration of the information terminal 100.
- the first server 200 includes a communication unit 201, a calculation unit 202, and a memory 203.
- the communication unit 201 is composed of a communication circuit for connecting the first server 200 to the network NT.
- the communication unit 201 receives from the information terminal 100 the identification information that identifies the user of the information terminal 100 and the store ID indicating the second restaurant that has a different sequence from the first restaurant.
- This store ID is the identification information of the store selected by the user who operates the information terminal 100.
- the communication unit 201 transmits the individual menu information described later generated by the calculation unit 202 to the information terminal 100 of the user who has selected the second restaurant.
- the calculation unit 202 is composed of a processor such as a CPU.
- the calculation unit 202 processes the user's personal information stored in the memory 203.
- the calculation unit 202 provides the information terminal 100 with store information representing one or more restaurants existing around the information terminal 100 of the user who has selected the second restaurant.
- the user of the information terminal 100 selects the second restaurant from the provided store information. By this selection, the store ID of the second restaurant selected by the user and the user's identification information are transmitted from the information terminal 100 to the first server 200.
- the calculation unit 202 extracts the preference information corresponding to the user's identification information transmitted from the information terminal 100 in association with the store ID from the memory 203.
- the calculation unit 202 generates individual menu information, which is menu information in which the menu contents are arranged in an order corresponding to the preference information, based on the extracted preference information and the menu information of the second restaurant indicated by the store ID.
- This individual menu information is displayed on the display 105 of the information terminal 100 of the user who has selected the store.
- the menu information of the second restaurant is standard menu information generated for general customers in the series to which the second restaurant belongs. In this standard menu information, the menu contents are arranged in a predetermined order determined by the series to which the second restaurant belongs.
- the menu content refers to the food and drink provided by the second restaurant.
- the calculation unit 202 corresponds to the preference information based on the preference information extracted from the memory 203 and the standard menu information of the second restaurant. Individual menu information is generated in which the menu contents included in the standard menu information of the second restaurant are arranged in order. As a result, the user can efficiently select foods and drinks that suit his / her taste even when he / she uses the series to which the second restaurant belongs for the first time.
- the calculation unit 202 when the calculation unit 202 has an order history at the second restaurant by a user who has selected the second restaurant, the calculation unit 202 places an order at the second restaurant based on the order history at the second restaurant and the standard menu information of the second restaurant. Individual menu information is generated in which the menu contents included in the standard menu information of the second restaurant are arranged in the order corresponding to the history. As a result, when the user has used the second restaurant in the past, he / she can efficiently select the food / drink that suits his / her taste by using the individual menu information that reflects the order history of the second restaurant.
- the calculation unit 202 is based on the preference information corresponding to the identification information of the user and the standard menu information of the second restaurant. , Individual menu information in which the menu contents included in the standard menu information of the second restaurant are arranged in the order corresponding to the preference information may be generated.
- the calculation unit 202 uses the order history at the second restaurant and the standard menu information of the second restaurant as the basis for the second restaurant. Individual menu information in which the menu contents included in the standard menu information of the second restaurant are arranged in the order corresponding to the order history at the two restaurants may be generated.
- the calculation unit 202 sets the preference information corresponding to the identification information of the user and the standard menu of the second restaurant. Based on the information, individual menu information in which the menu contents included in the standard menu information of the second restaurant are arranged in the order corresponding to the preference information may be generated.
- the memory 203 is composed of a plurality of non-volatile storage devices such as a hard disk drive.
- Memory 203 stores personal information of one or more users.
- Personal information includes preference information of each user.
- the preference information is information indicating the preference of each user.
- the preference information includes the order history of food and drink of each user.
- the order history is managed by the order history database D2 shown in FIG. 12 generated for each user and stored in the memory 203.
- the action history information is information indicating the action history of each user.
- Personal information is stored in a plurality of storage devices after being decentralized and encrypted.
- the personal information stored in the memory 203 may include biological information, purchase history information, and behavior history information in addition to preference information.
- the biological information is information about each user's biological body such as heart rate.
- the purchase history information is information indicating the purchase history of each user's goods (goods) or service.
- the action history information is composed of, for example, time-series data in which the user's position information and time information are associated with each other.
- the second server 300 includes a communication unit 301, a calculation unit 302, and a memory 303.
- the communication unit 301 is composed of a communication circuit for connecting the second server 300 to the network NT.
- the communication unit 301 transmits standard menu information to the first server 200 in response to a request from the information terminal 100.
- the calculation unit 302 is composed of a processor such as a CPU.
- the calculation unit 302 processes the standard menu information stored in the memory 303.
- the memory 303 is composed of a non-volatile storage device such as a hard disk drive.
- the memory 303 stores standard menu information.
- FIG. 3 is a diagram showing an example of the authentication screen G1 displayed on the information terminal 100 immediately after the user who orders food and drink activates the matching application.
- the authentication screen G1 is a screen for performing user authentication by fingerprint authentication.
- a fingerprint image 1201 schematically showing a fingerprint is displayed in the center, and a message "Please authenticate the fingerprint” is displayed at the lower part of the fingerprint image 1201.
- the authentication screen G1 urges the user to perform fingerprint authentication.
- “Personal matching” is described at the top of the authentication screen G1.
- the user can be made to confirm that the authentication screen G1 is the screen of the matching application. This also applies to FIGS. 4 and 5 described later.
- FIG. 4 is a diagram showing an authentication screen G2 according to another example.
- the authentication screen G2 is an example of a screen for performing user authentication by face authentication.
- a dotted line 1301 schematically showing the outline of the face is displayed in the center so that the information terminal 100 can capture the image of the face from the front of the user in an appropriate size.
- the user adjusts the orientation and position of the information terminal 100 so that the face from the front of the user is displayed so as to fit within the dotted line 1301.
- a user authentication method that can realize the required authentication accuracy with less burden on the user than the above user authentication method, that method may be adopted.
- a method of user authentication two-step verification, which is generally said to have high security strength, may be adopted, or a method of inputting a user ID and a password may be adopted.
- FIG. 5 is a diagram showing an example of the home screen G3 displayed immediately after the user authentication by the matching application is completed.
- the application name "personal matching" is displayed in the upper row, and a plurality of tile objects 1401 are displayed in a matrix in the middle row.
- Each tile object 1401 is associated with a cooperation function or another application incorporated by the matching application.
- Another application is, for example, an application started in the matching application.
- five tile objects 1401 described as a, b, c, d, and e are displayed.
- These tile objects 1401 are associated with a dedicated function (for example, a restaurant application that can be used in the matching application) for matching the company's products or services in cooperation with the matching application.
- the grayed out tile object 1401 is an empty tile object to which the linkage function is not installed.
- a scan button 1402 is a button used to read a QR code (registered trademark), an NFC (Near Field Communication) tag, an RFID (Radio Frequency Identification) tag, etc. linked to a service provided by a business operator such as a restaurant described above. Is.
- the map button 1403 is a button for displaying a map screen including store information corresponding to the matching application in the vicinity of the current point of the information terminal 100 and / or product or service information provided at the store.
- the account button 1404 is a button for registering and editing the user's account information. Registration and editing of account information includes, for example, setting of personal authentication and setting of a function of linking with the first server 200.
- the home button 1405 is a button for returning the screen display to the home screen G3 shown in this figure.
- tile objects 1401 indicating a dedicated function for linking with services of other businesses via a matching application are aggregated and arranged in the middle stage as described above.
- the presence / absence of display and the location of the tile objects 1401 can be set according to the user's preference. Therefore, the user uses one matching application to provide products or services provided by many businesses (for example, home appliance mass retailers, DVD / Blu-ray (registered trademark) rental stores, bookstores, coffee shops, taxis, etc.).
- businesses for example, home appliance mass retailers, DVD / Blu-ray (registered trademark) rental stores, bookstores, coffee shops, taxis, etc.
- products and / or services suitable for the user can be obtained based on personal information.
- FIG. 6 is a diagram showing an example of the map screen G4 displayed on the information terminal 100.
- This map screen G4 is displayed when an operation for selecting the map button 1403 is input on the home screen G3.
- the map screen G4 includes a map of the area including the current location of the information terminal 100. Further, on the map screen G4, store information corresponding to the matching application in this area is displayed.
- the restaurant A-series store A1, the restaurant A-series store A2, the bookstore K-series store K1, and the restaurant B-series store B1 are displayed.
- the user selects the store he / she wants to visit while looking at this map screen G4.
- the restaurant B1 of the restaurant B series closest to the current location which is indicated by the icon 3210, is selected.
- the user can select the restaurant B1 of the restaurant B series by touching the icon 3210 with a finger, for example.
- the matching application acquires the connection destination information and the store ID of the restaurant B affiliated store B1 indicated by the icon 3210. Further, the matching application acquires the user identification information (user ID) from the memory 102.
- the user ID is the user_account. It is stored in an xml file.
- the connection information is, for example, address information (for example, URL, etc.) for communicating with the second server 300 of the restaurant B series.
- the matching application acquires individual menu information of the user in cooperation with the first server 200 and the second server 300 of the restaurant B series based on the acquired store ID and user ID.
- the matching application sends an acquisition request for an individual menu including a store ID and a user ID to the first server 200.
- the first server 200 transmits a request for acquisition of standard menu information that can be provided by the store to the second server 300 of the restaurant B series based on the store ID.
- the second server 300 transmits the standard menu information of the restaurant B series to the first server 200.
- the standard menu information is stored in the "ResB.html” file and the "ResB.css" file of the second server 300, which will be described later in FIG.
- the first server 200 that has received the standard menu information of the restaurant B series has the past order history of this user in the restaurant B series in order to optimize the acquired standard menu information for the user having this user ID. Is obtained from the memory 203. Here, it is assumed that the order history of the restaurant B series for this user is not in the memory 203.
- the first server 200 acquires, for example, the order history of another restaurant series from the memory 203 for this user. Then, the first server 200 changes the order of the foods and drinks in the standard menu of the restaurant B series so that the display order of the foods and drinks often ordered by the user is higher in the order history of the other restaurant series. do. For example, suppose that "Cafe Mocha" is often ordered from the order history of other restaurants for this user. In this case, the first server 200 arranges the display order of "Cafe Mocha" in the higher order in the individual menu information of the restaurant B series so that the order of cafe Mocha becomes easier. Further, in this case, the first server 200 may change the display mode of "Cafe Mocha" from the default display mode so that the display size and / or color usage of "Cafe Mocha" can be easily identified.
- the individual menu information of the restaurant B series generated as described above is transmitted from the first server 200 to the information terminal 100.
- FIG. 7 is a diagram showing an individual menu screen G5 which is an example of a display screen of individual menu information displayed on the information terminal 100.
- the individual menu screen G5 is an individual menu screen of the restaurant B series selected by the user on the map screen G4.
- "Restaurant B B1 store custom menu” is described. This is because the menu posted on the individual menu screen G5 is personalized in consideration of the standard menu information of the restaurant B series to which the store B1 selected by the user belongs and the order history of the user stored in the memory 203. It means that it is a menu.
- the order history of the restaurant B series for this user was not stored in the memory 203, but the order history of other restaurant series for this user was stored in the memory 203. Then, the number of orders for each food and drink indicated by the order history of other restaurants for this user was in the order of ice cream, cappuccino, cafe mocha, tapioca yogurt, iced coffee, and chocolate cookie. Therefore, on the individual menu screen G5, tile objects 701 indicating each food and drink are arranged in this order.
- each tile object 701 is higher toward the upper left and lower toward the lower right.
- the order may be higher toward the upper right and lower toward the lower left.
- the tile object 701 is displayed in a matrix with 3 rows and 2 columns, but this is an example and is displayed with another number of matrices such as 3 rows and 1 column or 4 rows and 2 columns. You may. Further, in the example of FIG. 7, the food and drink tile object 701 that could not be displayed on the initial screen can be displayed by scrolling.
- the initial screen is the screen that is first displayed when the individual menu screen G5 is displayed.
- the design of the individual menu screen G5 so that the user can easily order may be as follows.
- the tile object 701 is preferentially arranged in the initial screen of the individual menu screen G5 for the foods and drinks with the highest number of orders, or the tile object 701 is placed in the center of the screen as the number of orders is larger in the initial screen. It may be arranged.
- the size of the tile object 701 is displayed larger for foods and drinks with a large number of orders, and different colors are used for foods and drinks with a large number of orders so that they can be easily distinguished from other foods and drinks.
- the tile object 701 may be displayed with the thickness of the boundary line, or the product name, price, and / or the image of the product may be decorated as the number of orders for food and drink increases.
- FIG. 8 is a diagram showing an individual menu screen G6 which is another example of the display screen of the individual menu information displayed on the information terminal 100.
- the tile object 7011 of the food and drink (here, ice cream, cappuccino) of the predetermined number (here, the top two) from the top is the other food and drink (here, cafe mocha, tapioca). It is placed above the tile object 7012 of yogurt).
- the tile objects 7012 of cafe mocha and tapioca yogurt are arranged on the third line of the individual menu screen G6.
- the tile object 7011 is displayed in a larger size than the tile object 7012. Further, in the tile object 7011, the frame 801 is made thicker than the tile object 7012, and the frame 801 is decorated. As the decoration for the frame 801, for example, a mode in which the frame 801 is displayed in a conspicuous color such as gold or red can be adopted. Further, the tile object 7011 has a larger image 802 showing food and drink than the tile object 7012. Further, the tile object 7011 has a deformed mark 803 (here, a star mark) displayed around the image 802 showing food and drink. Further, in the tile object 7011, the size of the character string 804 of the food / drink name is displayed larger than that of the tile object 7012. The character string 804 may be deformed by displaying it as a shaded character or the like. Further, the tile object 7011 is displayed with a mark 805 (here, a heart mark) indicating that it is a favorite.
- a mark 805 here, a heart mark
- the ice cream tile object 7011 is arranged above the cappuccino tile object 7011 because the number of user orders for ice cream was higher than the number of user orders for cappuccino.
- the food and drink tile objects 7012 that could not be displayed on the initial screen may be displayed by scrolling. In this case, all tile objects may be scrolled in the vertical direction by scrolling the individual menu screen G6 in the vertical direction. Alternatively, by scrolling the display field of the tile object 7012 in the horizontal direction, only the tile object 7012 may be scrolled while the display of the tile object 7011 is maintained.
- FIG. 9 is a diagram showing a standard menu screen G7 which is an example of a display screen of standard menu information displayed on the information terminal 100.
- the standard menu screen G7 On the standard menu screen G7, the standard menu information of the restaurant B1 of the restaurant B series, which is not optimized for each user, is shown.
- tile objects 701 are arranged in a matrix of 3 rows and 2 columns.
- the tile object 701 is arranged at a position where it is easier to order foods and drinks that are more popular in the restaurant B series.
- the tile objects 701 are arranged so that the upper left side is more popular and the lower right side is less popular.
- the standard menu screen G7 is configured to be able to display the tile object 701 that was not displayed on the initial screen by scrolling.
- tile objects 701 are arranged on the standard menu screen G7 without considering the preference information of each user, it takes time and effort for the user to find the tile object 701 of the desired food and drink.
- the individual menu screens G5 and G6 the food and drink that suits the user's taste are arranged at positions where it is easy to order, so that the user has a high possibility of easily finding the tile object 701 of the desired food and drink. .. Further, on the individual menu screens G5 and G6, based on the user's order history stored in the first server 200, the tile objects 701 of the food and drink that are frequently ordered by the user are arranged higher than the tile object 701. Therefore, even if the user has never visited the store B1 selected by the user or any of the restaurants B affiliated to which the store B1 belongs, the individual menu screens G5 and G6 display the user's preference.
- the tile objects 701 are arranged in the order in which is taken into consideration.
- FIG. 10 is a diagram showing a user ordering food and drink on the individual menu screen G5 shown in FIG. 7.
- the cappuccino tile object 7013 and the chocolate cookie tile object 7014 are selected. Therefore, the colors of the tile objects 7013 and 7014 have been changed to the second color indicating that the default first color has been selected. Further, since the tile objects 7013 and 7014 are touched once, each of the tile objects 7013 and 7014 is displayed with "1" which is a character string indicating the ordered quantity.
- FIG. 11 is a diagram showing an example of the order confirmation screen G8 displayed when the order for the food and drink selected in FIG. 10 is confirmed.
- the order confirmation screen G8 is displayed by pressing the "Proceed to order” button (not shown) on the individual menu screen G5 shown in FIG.
- the cappuccino tile object 7013 selected on the individual menu screen G5 and the chocolate cookie tile object 7014 are displayed.
- a total amount display column 7015 indicating the total amount of the ordered food and drink is displayed.
- An order button 7016 for confirming an order is displayed below the total amount display field 7015.
- the user who is satisfied with the order contents displayed on the order confirmation screen G8 touches the order button 7016. This completes the order.
- FIG. 15 is a sequence diagram showing an example of processing of an information presentation system when a user who visits a favorite affiliated store orders food and drink.
- step S1 the information terminal 100 receives an instruction to start the matching application from the user, starts the matching application, and displays the map screen G4 on the display 105. Specifically, when the matching application is started, the matching application displays the authentication screen G1 or the authentication screen G2 to perform user authentication, and when the user authentication is successful, the home screen G3 is displayed. When the map button 1403 is touched on the home screen G3, the matching application displays the map screen G4.
- step S2 the matching application acquires the position information indicating the current position of the information terminal 100 detected by the GPS sensor 107, and requests the acquisition of the surrounding map information, which is the map information of the surrounding area including the point, to the public information server. Send to 500.
- the public information server 500 that has received this acquisition request acquires the current location of the information terminal 100 from the location information included in the acquisition request, and maps the map information of the area within a predetermined range as peripheral map information based on that location. Extract from the database and send to the matching app.
- the matching application that has received the peripheral map information displays the map screen G4 including the map indicated by the peripheral map information (step S3).
- the predetermined range indicating the area is a range in which a user who is going to eat out from now on can come to the store on foot or by car, for example, a range with a radius of 1 km or 2 km from the current point.
- the matching application that displays the map screen G4 is a store included in the map indicated by the received surrounding map information, and transmits a request for acquisition of store information of the store registered in the first server 200 to the first server 200. (Step S4).
- the first server 200 that received this acquisition request extracts the store information of the store included in the corresponding map from the memory 203 and sends it to the matching application.
- a store database including store information of each store is stored.
- Each store information includes the store ID, store name, series, location information, and connection information of the store. Therefore, the first server 200 may specify the stores included in the area of the map indicated by the store information acquisition request from the location information of each store stored in the store database.
- the matching application that has received the extracted store information displays the store information on the map of the map screen G4 (step S5).
- the maps included in the surrounding area of the user's current point are displayed on the map showing the surrounding area.
- step S6 the matching application receives an instruction from a user who selects a restaurant A-series store A1 among the stores displayed on the map screen G4.
- the store A1 is a store that the user goes to.
- step S7 the matching application sends a request for acquisition of individual menu information of the store A1 to the first server 200.
- This acquisition request includes the store ID of the store A1, the connection information, the user ID of the information terminal 100, and the like.
- the first server 200 that has received this acquisition request transmits the acquisition request of the standard menu information of the restaurant A series to which the store A1 belongs to the second server 300 of the restaurant A series or the store A1 (step S8).
- the second server 300 of the restaurant A series or the store A1 that received this acquisition request transmits the standard menu information of the store A1 to the first server 200.
- the first server 200 receives the standard menu information of the store A1 (step S9).
- the standard menu information of the store A1 transmitted here may be menu information common to each store of the restaurant A series, or may be partially different menu information in each store of the restaurant A series.
- the first server 200 that has received the standard menu information of the store A1 aggregates the order history of the corresponding user stored in the memory 203 at each restaurant A series of restaurants, and generates individual menu information for the store A1. (Step S10).
- the generated individual menu information for the store A1 is transmitted to the information terminal 100 (matching application) by the first server 200, and the matching application receives the individual menu information (step S11).
- the various screens displayed on the information terminal 100 are designed in the style of the administrator (information bank) of the first server 200.
- the various screens displayed on the information terminal 100 are designed in the style of the restaurant A series.
- step S12 the matching application displays an individual menu screen showing the received individual menu information for the store A1, and receives an instruction from the user to select the food or drink to be ordered.
- step S13 the matching application transmits order information indicating the ordered food and drink to the first server 200.
- the first server 200 that has received the order information here transmits the order information to the second server 300 of the restaurant A series (step S14).
- the second server 300 that has received the order information notifies the staff of the store A1 of the start of cooking by displaying the order information on the display of the store terminal of the store A1, for example (step S15).
- step S16 the first server 200 updates the order history of the corresponding user by storing the order information in the memory 203 (step S16).
- the server with which the matching application communicates is the first server 200 in processes other than the acquisition of peripheral map information, but the present disclosure is not limited to this.
- the matching application may access a third server other than the first server 200 regarding the acquisition of store information.
- FIG. 16 is a sequence diagram showing an example of processing of an information providing system when accepting an order for food and drink from a user in consideration of whether or not the store is a restaurant affiliated store that visits the store for the first time.
- steps S21 to S25 is the same as the processing of steps S1 to S5 of FIG.
- the matching application receives an instruction from the user who selects the restaurant B-series store B1 among the stores displayed on the map screen G4.
- step S27 the matching application sends a request for acquisition of individual menu information of the store B1 to the first server 200.
- This acquisition request includes the store ID of the store B1, the connection information, the user ID of the information terminal 100, and the like.
- the first server 200 that has received this acquisition request transmits the acquisition request of the standard menu information of the restaurant B series to which the store B1 belongs to the second server 300 of the restaurant B series (step S28).
- the second server 300 of the restaurant B series that received this acquisition request transmits the standard menu information of the store B1 to the first server 200.
- the first server 200 receives the standard menu information of the restaurant B series (step S29).
- the standard menu information of the restaurant B series transmitted here may be menu information common to each restaurant of the restaurant B series, or may be partially different menu information in each store of the restaurant B series.
- the first server 200 that has received the standard menu information of the restaurant B series generates the individual menu information of the corresponding user in the store B1 based on the order history of the corresponding user (step S30). Specifically, when the order history of the corresponding user in the restaurant B series does not satisfy the reference condition C1 described later, the first server 200 eats and drinks that are the same as or similar to the foods and drinks provided by the restaurant B1 in the restaurant B series.
- the individual menu information in the store B1 is generated by using the order history of the corresponding user for the item.
- the first server 200 uses the order history of the corresponding user in the restaurant B series to use the order history of the corresponding user in the store B1. Generate individual menu information. Details of the process in step S30 will be described later using the flowchart shown in FIG.
- the generated individual menu information of the store B1 is transmitted to the information terminal 100 (matching application) by the first server 200, and the matching application receives this individual menu information (step S31).
- the various screens displayed on the information terminal 100 are designed in the style of the administrator (information bank) of the first server 200.
- the various screens displayed on the information terminal 100 are designed in the style of the restaurant B series.
- step S32 the matching application displays the individual menu screens G5 and G6 showing the received individual menu information of the store B1, and receives an instruction from the user to select the food and drink to be ordered.
- steps S33 to S36 is the same as that of steps S12 to S16 shown in FIG. 15, except that food and drink are ordered not from store A1 but from store B1.
- FIG. 17 is a diagram showing an example of processing of the information providing system when focusing on the processing in step S30 of the sequence diagram of FIG.
- step S101 the first server 200 acquires the standard menu information of the designated restaurant series from the second server 300.
- This process corresponds to step S29 in FIG.
- the designated restaurant series is a restaurant series to which the store selected by the user on the map screen G4 belongs.
- FIG. 13 is a diagram showing an example of the data structure of the standard menu information D1.
- a dish name, a price, and a limited time period are stored in association with each of one or more foods and drinks.
- the food and drink names indicate the names of the food and drink provided, such as "blended coffee” and "American coffee".
- the price indicates the price of each food and drink.
- Limited time indicates whether or not the food or drink is provided for a limited time. YES indicates that the food or drink is for a limited time, and NO indicates that the food or drink is provided throughout the year. For example, "Special Montblanc White Cafe Latte" is a food and drink offered during a specific period, so the limited period is "YES”.
- step S102 the first server 200 searches the order history of the corresponding user in the designated restaurant series from the order history of the corresponding user stored in the memory 203.
- the first server 200 determines whether or not the order history that hits the search satisfies the reference condition C1.
- the reference condition C1 is the following (a) in the period set by the operating company of the first server 200, the developing company of the matching application, the distribution company of the matching application, the service providing company (in this case, the restaurant B series), or the user. At least one of the conditions (d) may be included.
- the set period may be a finite period such as the past 3 years, 2 years, 1 year from the present, or an unlimited period.
- the number of orders for food and drink in the specified restaurant series is the threshold Ta or more
- the number of days ordered in the specified restaurant series is the threshold Tb or more
- Orders in the specified restaurant series is threshold Tc or more
- the total amount of foods and drinks ordered in the specified restaurant series is threshold Td or more
- the threshold value Ta to the threshold value Td for example, predetermined values that can be regarded as reaching the restaurant series specified by the user are adopted.
- the threshold value Ta to the threshold value Td may be a predetermined value that can be regarded as the user visiting the designated restaurant series for the first time.
- the condition within the set period is set in consideration of the possibility that the user has not visited the specified restaurant series for a long time and the user's taste may change during that time and the store may update the menu. Because it was done. For example, user preferences can change as health consciousness increases.
- the first server 200 uses the hit order history as a priority index to generate individual menu information of the corresponding user at the specified store.
- the designated store is a store selected by the user on the map screen G4. For example, if the designated store is the store B1 and the user is arriving at the store B1, or the user is arriving at any store of the restaurant B series, YES is determined in step S103. In this case, the first server 200 may determine, for example, to give higher priority to foods and drinks ordered more from the number of orders in the hit order history.
- the food and drink may be ranked in the order of high possibility of being ordered, taking into consideration the surrounding situation of the user at the time of ordering. For example, when the surrounding conditions are similar to the surrounding conditions at the time of this order (day of the week, season, temperature, humidity, weather, location, store used, user's biometric information, at least one of the user's activity amount). From the number of orders, the priority of appealing food and drink in the individual menu may be determined. This has the advantage of avoiding the constant recommendation of a particular food or drink under any circumstances, simply because of the highest number of orders. Then, the first server 200 may rearrange the menu contents of the standard menu information of the restaurant B series and generate individual menu information so that the higher the food and drink, the easier it is to order. This individual menu information is transmitted to the information terminal 100.
- FIG. 12 is a diagram showing an example of the data structure of the order history database D2 that stores the order history.
- the order history database D2 of the user who specified the store is shown.
- the order history database D2 for example, the order history for one visit of the corresponding user to the store is stored.
- the order history database D2 the date and time information of the order, the store ID, the store name, and the name of the ordered food and drink are stored in association with each other.
- the order history database D2 is encrypted and managed in a distributed manner in the "userID_FoodHistory_1.json" file to the "userID_FoodHistory_N.json” file shown in FIG. 18, which will be described later.
- the first server 200 totals the number of orders for each food and drink included in the standard menu information D1 of the restaurant B series by referring to the order history database D2. From the result, each food and drink included in the standard menu information may be ranked and individual menu information may be generated.
- step S105 the information terminal 100 displays an individual menu screen showing individual menu information.
- step S106 the information terminal receives an instruction from the user to select a food or drink to be ordered.
- step S103 when the hit order history does not satisfy the reference condition C1 (NO in step S103), the first server 200 determines whether or not the order history of the corresponding user satisfies the reference condition C2 (step). S107).
- the reference condition C2 is the following (e), in the period set by the operating company of the first server 200, the developing company of the matching application, the distribution company of the matching application, the service providing company (in this case, the restaurant B series), or the user. At least one of (f) and (g) may be included.
- the set period may be a finite period such as 3 years, 2 years, 1 year, or an unlimited period.
- the total value of the count values is the threshold value Te or more
- the number of foods and drinks whose count value is the threshold value Tf or more is the predetermined number or more
- the total amount of the order amount is the threshold value Tg or more
- the total value of the count values is the total value of the count values of each food and drink for the corresponding user.
- the number of appearances is counted up. Will be done.
- the blended coffee and the original blended coffee are determined to be similar because one character string is contained in the other character string.
- the total value of the count values is the total value of the count values of each food and drink.
- step S107 When the order history satisfies the reference condition C2 (YES in step S107), the first server 200 generates individual menu information in the designated store using the order history of the corresponding user (step S108). In this case, the first server 200 may generate individual menu information so that the count value, that is, the food and drink with a large number of orders, is easier to order.
- step S108 the process proceeds to step S105, and the processes after step S105 are executed.
- FIG. 14 is a table summarizing the number of orders for each food and drink included in the standard menu information for a certain user.
- "all orders” indicates the number of orders for each food and drink in all restaurant series including the designated restaurant series.
- the "number of orders in the designated restaurant series” indicates the number of orders for each food and drink of the user in the restaurant series to which the store selected by the user on the map screen G4 belongs.
- the first server 200 generates individual menu information by referring to "all orders". As a result, the first server 200 can generate individual menu information that suits the user's taste.
- "all orders" in “cappuccino” and “cafe mocha” are larger than other foods and drinks. Therefore, these foods and drinks are displayed on the initial screen of the individual menu screen even if it is the first time to use the designated restaurant series, and are displayed so that it is easy to order. Further, foods and drinks such as "American coffee” having a small “all orders” may be omitted from the initial screen of the individual menu screen.
- the order history satisfies the reference condition C2
- the count value of each food and drink is calculated by excluding the number of orders of the specified restaurant series from the "total number of orders" shown in FIG. good.
- different weights are applied to the number of orders in the specified restaurant series and the number of orders in other places in the "all orders" shown in FIG. Then (for example, the number of orders in the designated restaurant series is weighted more importantly than the number of orders in other restaurants), and the count value of each food and drink may be calculated.
- the "all order counts" of a specific one or more restaurant series other than the restaurant series specified in the "all order counts” shown in FIG. 14 are used.
- the count value of each food and drink may be calculated.
- the specific one or more restaurant series is a restaurant series that the user goes to.
- step S107 when the order history of the corresponding user does not satisfy the reference condition C2 (NO in step S107), the first server 200 is the standard menu screen of the restaurant series to which the store selected by the user on the map screen G4 belongs. Is displayed on the information terminal 100 (step S109).
- step S107 By providing the branching process of step S107, for example, in the case where the order history of the user stored in the order history database D2 is small and the user's preference cannot be grasped from the order history database D2, individual menu information is generated. Can be prevented.
- step S110 the information terminal 100 receives an instruction to select a food or drink to be ordered from a user who browses the standard menu screen.
- FIG. 18 is a diagram showing an example of a specific implementation form of the information providing system in the present embodiment.
- the memory 102 of the information terminal 100 has a "matching_app" directory, which is a storage location for files required for executing the matching application. Under the “matching_app” directory, there are an “account” directory, a “main” directory, and a “matching_temp” directory.
- the "account” directory stores a user's account and / or information required for user authentication.
- the "main” directory stores information necessary for the matching application to realize basic functions such as drawing a home screen. Information necessary for matching is temporarily stored in the "matching_temp" directory.
- the account name is not limited to the user ID specified by the user, and information that can individually identify the user who uses the matching application may be adopted.
- a unique serial code for each matching application which is embedded in the matching application program or distributed along with the matching application, may be adopted.
- the serial code unique to each individual is a serial code uniquely assigned to each information terminal 100 on which the matching application is installed.
- a unique account name generated by the matching application based on a random number may be adopted when the matching application is first started or registered for the first time. In this case, the matching application may automatically generate an account name by confirming with the first server 200 that the account name is not duplicated with the already registered account name, for example.
- main.html In the "main” directory, there is a “main.html” file that describes the content information necessary to realize the basic functions of the matching app, and “main.css” that describes the screen display style (for example, UI design). The file and is stored.
- the second server 300 of the restaurant B series includes a "ResB.html” file that describes the content information to be returned and a "ResB.css” file that describes the screen display style (for example, UI design) of the content information.
- a "ResB.html” file that describes the content information to be returned
- a "ResB.css” file that describes the screen display style (for example, UI design) of the content information.
- the standard menu information D1 shown in FIG. 13 may be included in the “ResB.html” file.
- the standard menu information D1 may be stored in an external file referenced in the "ResB.html” file.
- the first server 200 stores a wide variety of personal information of this user in a distributed encrypted manner.
- the user's order history database D2 used in the present disclosure includes a "userID_FoodHistory_1.json” file, a "userID_FoodHistory_2.json” file ,. .. .. , "UserID_FoodHistory_N.json” files may be stored in physically different storage devices in the first server 200 as N JSON format files.
- the "userID” at the beginning of the file name is the identification information for identifying the user
- the subsequent "Food History” is the identification information for identifying the order history database D2 described with reference to FIG.
- the last number is the identification number of the divided file.
- the first server 200 can receive the request of the user's order history with appropriate permissions (for example, access permission information), the first server 200 correctly restores the data from these N files and converts them into a predetermined description format (.json). It can be encrypted and returned to the information terminal 100.
- appropriate permissions for example, access permission information
- FIG. 19 is a flowchart showing an example of processing of the matching application for a file from the start of the matching application to the display of the individual menu image.
- step S202 the matching application receives an instruction to display the map screen G4 from a user who browses the home screen G3.
- step S203 the matching application requests the public information server 500 to acquire the peripheral map information of the current location, and displays the map screen G4 showing the peripheral map information.
- step S204 the matching application requests the first server 200 to acquire the store information in the area indicated by the surrounding map information, and displays the store information on the map screen G4. As a result, the icon 3210 or the like indicating the store is displayed.
- step S205 the matching application receives an instruction from the user to select the restaurant B1 of the restaurant B series.
- step S206 the matching application requests the first server 200 to acquire the individual menu information of the restaurant B series.
- step S208 the first server 200 generates individual menu information of the restaurant B series from the order history of the corresponding user.
- the generated individual menu information is newly recorded under the "matching_temp” directory as a "Custom_ResB.html” file.
- step S209 the first server 200 transmits the individual menu information of the restaurant B series to the matching application.
- the first server 200 acquires the order information for the restaurant B-series store B1 selected by the user from the map screen G4, the first server 200 monitors the current position of the information terminal 100, and the information terminal 100 and the store B1 When the distance becomes less than a certain distance, the order information may be transmitted to the second server 300 of the restaurant B series. As a result, the store B1 can provide food and drink at the timing when the user visits the store.
- each component may be configured by dedicated hardware or may be realized by executing a software program suitable for each component.
- Each component may be realized by a program execution unit such as a CPU or a processor reading and executing a software program recorded on a recording medium such as a hard disk or a semiconductor memory.
- the first order has been placed in the past in order to create individual menu information at a second restaurant affiliated store that has never placed an order or has a small number of orders.
- Uses the comparison result between personal information such as order history at restaurant-affiliated stores and the names of food and drink provided at the second restaurant-affiliated store and the names of food and drink provided at the first restaurant-affiliated store. The case of doing so was explained as an example.
- the information used by the first server 200 in combination with the personal information for creating the individual menu information is not limited to the above example.
- the first server 200 uses statistical information estimated from big data that collects purchase histories of a plurality of users who have placed orders at both the first restaurant-affiliated store and the second restaurant-affiliated store. , Individual menu information may be generated.
- the first server 200 receives big data when, for example, it is determined from the personal information of the user who is using the service that the user frequently orders food and drink A at a restaurant affiliated with the first restaurant. Based on the statistical information obtained in the analysis that "users who order food and drink A at the first restaurant-affiliated store frequently order food and drink X at the second restaurant-affiliated store", the food and drink X Generates individual menu information in which food and drink X is preferentially displayed, such as placing the display order higher.
- the information obtained by analyzing big data is called statistical information, but the name is not limited to this.
- it may be called correlation information indicating the correlation between the food and drink provided at the first restaurant-affiliated store and the food and drink provided at the second restaurant-affiliated store, or it may be simply generated using big data.
- information that has been given may be called information that has been given.
- the information acquired from another user used as big data may be converted into anonymous information in a state in which the user cannot be identified and then used for analysis or the like.
- the personal information associated with the user who is using the service used for generating the individual menu may be anonymized and used.
- the first server 200 generates individual menu information in which foods and drinks are arranged in an order according to the user's preference information estimated from the user's purchase history and the like.
- a method in which the first server 200 controls or specifies the order of foods and drinks displayed as individual menus on the terminal device via individual menu information will be described with some examples. That is, the first server 200 adds the menu information of the second restaurant in the order corresponding to the preference information based on the user's preference information including the order history ordered at the first restaurant and the menu information of the second restaurant.
- Generates individual menu information for arranging the included menu contents on the display screen of the terminal device transmits the individual menu information to the terminal device, and arranges the menus in the order on the display screen of the terminal device.
- An information providing method for displaying the menu information of the contents will be described with some examples.
- the method applicable in the above embodiment in which the first server 200 controls or specifies the order of foods and drinks displayed as individual menus is not limited to the following examples. That is, any method is used as long as the first server 200 can change the order of foods and drinks displayed as individual menus according to the preference information estimated from personal information such as order history. You may.
- the first server 200 when the first server 200 generates the individual menu information, the first server 200 stores the individual menu information in the order of displaying each food and drink which is the menu content.
- the display position on the screen of the food and drink is directly specified for each food and drink to be displayed as the individual menu.
- the first server 200 stores the food and drink displayed as individual menus in the individual menu information in association with the display order of the foods and drinks.
- the application or browser on the terminal device side that receives the individual menu information determines the number of foods and drinks to be displayed according to, for example, the size of the area for displaying the individual menu or the display size of the font specified by the user.
- the display size of food and drink corresponding to each display order and the display position of food and drink corresponding to each display order are determined based on a predetermined display screen generation rule, and each food and drink is determined according to the display order included in the individual menu information.
- An object indicating an item may be arranged to generate an individual menu display screen.
- the first server 200 does not directly store the display order of foods and drinks in the individual menu information, but is generated based on the personal information of the user and determines the display order of foods and drinks.
- One or more available parameters may be stored in the individual menu information for each food and drink.
- the application or browser on the terminal device side that has received the individual menu information follows a predetermined display order derivation rule or a display order derivation rule specified by the user from a plurality of candidates from the above one or more parameters. Derive the display order of food and drink.
- the application or browser on the terminal device side does not simply display the display screen of the individual menu according to the generated individual menu information, but the individual menu is according to the type of terminal device used by the user or the setting by the user. Since it is possible to adjust the display method or the display order of the foods and drinks to be displayed, it is possible to promote the provision of more flexible services.
- the user since the user can order food and drink efficiently, it is useful as a technology provided to the food service industry that provides food and drink to the user.
- Information terminal 101 Communication unit 102: Memory 103: Camera 104: Calculation unit 105: Display 106: Operation unit 107: GPS sensor 200: First server 201: Communication unit 202: Calculation unit 203: Memory 300: Second server 301: Communication unit 302: Calculation unit 303: Memory 400: Mobile base station 500: Public information server 600: Biosensor 701: Tile object 1401: Tile object 1403: Map button NT: Network
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