WO2020224569A1 - Express order delivery information sending method and device, and storage medium and express cabinet - Google Patents

Express order delivery information sending method and device, and storage medium and express cabinet Download PDF

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WO2020224569A1
WO2020224569A1 PCT/CN2020/088631 CN2020088631W WO2020224569A1 WO 2020224569 A1 WO2020224569 A1 WO 2020224569A1 CN 2020088631 W CN2020088631 W CN 2020088631W WO 2020224569 A1 WO2020224569 A1 WO 2020224569A1
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platform
mobile phone
phone number
target mobile
information
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PCT/CN2020/088631
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French (fr)
Chinese (zh)
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马海燕
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深圳市丰巢科技有限公司
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/083Shipping

Abstract

An express order delivery information sending method and device, and a storage medium and an express cabinet. The express order delivery information sending method comprises: a parcel delivery platform obtains an express waybill identification code (202); the parcel delivery platform sends a first target mobile phone number obtaining instruction to the logistics information sharing platform (204), wherein the first target mobile phone number obtaining instruction comprises an express waybill identification code; the parcel delivery platform determines whether a target mobile phone number corresponding to the express waybill identification code is received or not (206), wherein in a case where the target mobile phone number is successfully obtained by the logistics information sharing platform according to the express waybill identification code, the parcel delivery platform receives the target mobile phone number obtained by the logistics information sharing platform; and in a case where the parcel delivery platform receives the target mobile phone number, the parcel delivery platform sends parcel delivery information to the target mobile phone number (208).

Description

快递派单信息发送的方法、装置、存储介质及快递柜Method, device, storage medium and express cabinet for sending express dispatch information
本申请要求在2019年05月08日提交中国专利局、申请号为201910380719.5的中国专利申请的优先权,该申请的全部内容通过引用结合在本申请中。This application claims the priority of a Chinese patent application filed with the Chinese Patent Office with application number 201910380719.5 on May 8, 2019. The entire content of this application is incorporated into this application by reference.
技术领域Technical field
本申请涉及信息发送技术,例如涉及一种快递派单信息发送的方法、装置、存储介质及快递柜。This application relates to information sending technology, such as a method, device, storage medium and express cabinet for sending express dispatch information.
背景技术Background technique
快递员在使用智能柜派件时,需要扫描运单号码,并输入收件人目标手机号码。一般需要快递员在柜机端输入两次收件人目标手机号码,以保证收件人目标手机号码准确无误。尽管如此,快递员在实际操作中还是有一定的比例出现收件人目标手机号码输入错误的情况,输入目标手机号码错误会导致无法正确发送取件码短信,造成超时滞留件、消费者投诉、也增加了快递员的派件成本;另一方面,快递员在柜机端输入收件人目标手机号码也会增加派件时间、降低派件效率,并且还加大了快递员的工作量。When the courier uses the smart cabinet to deliver the goods, he needs to scan the waybill number and enter the recipient's target mobile phone number. Generally, it is necessary for the courier to enter the recipient's target mobile phone number twice at the counter to ensure that the recipient's target mobile phone number is accurate. Nevertheless, in actual operations, couriers still have a certain proportion of the recipient’s target mobile phone number entered incorrectly. Entering the target mobile phone number incorrectly will result in the failure to send the pickup code SMS correctly, resulting in overtime retention, consumer complaints, It also increases the delivery cost of the courier; on the other hand, the courier enters the recipient's target mobile phone number on the counter terminal will increase the delivery time, reduce the delivery efficiency, and increase the workload of the courier.
发明内容Summary of the invention
本申请提供一种快递派单信息发送的方法、装置、存储介质及快递柜,以实现提高派件效率,避免目标手机号码输入错误而导致派件信息发送失败的效果。This application provides a method, device, storage medium, and express cabinet for sending express delivery order information, so as to improve delivery efficiency and avoid the effect of incorrectly inputting a target mobile phone number that causes delivery failure of delivery information.
本申请实施例提供了一种快递派单信息发送的方法,包括:The embodiment of the application provides a method for sending express dispatch information, including:
派件平台获取快递运单识别码;The dispatch platform obtains the identification code of the express waybill;
所述派件平台向物流信息共享平台发送第一目标手机号码获取指令,其中,所述第一目标手机号码获取指令包括所述快递运单识别码;The dispatch platform sends a first target mobile phone number acquisition instruction to a logistics information sharing platform, where the first target mobile phone number acquisition instruction includes the express waybill identification code;
所述派件平台判断是否接收到所述快递运单识别码对应的目标手机号码,其中,在所述物流信息共享平台根据所述快递运单识别码获取所述目标手机号码成功的情况下,所述派件平台接收所述物流信息共享平台获取到的所述目标手机号码,在所述物流信息共享平台根据所述快递运单识别码获取所述目标手机号码失败的情况下,所述派件平台接收所述物流信息共享平台向所述派件平台反馈的所述物流信息共享平台获取所述目标手机号码失败的信息;The dispatch platform determines whether the target mobile phone number corresponding to the express waybill identification code is received, wherein, in the case that the logistics information sharing platform successfully obtains the target mobile phone number according to the express waybill identification code, the The delivery platform receives the target mobile phone number acquired by the logistics information sharing platform, and in the case that the logistics information sharing platform fails to acquire the target mobile phone number according to the express waybill identification code, the delivery platform receives The information that the logistics information sharing platform fed back by the logistics information sharing platform to the dispatch platform failed to obtain the target mobile phone number;
在所述派件平台接收到所述目标手机号码的情况下,向所述目标手机号码 发送派件信息。In the case that the dispatch platform receives the target mobile phone number, it sends dispatch information to the target mobile phone number.
本申请实施例还提供了一种快递派单信息发送的装置,包括:The embodiment of the present application also provides a device for sending express dispatch information, including:
快递运单识别模块,设置为获取快递运单识别码;The express waybill identification module is set to obtain the express waybill identification code;
第一指令发送模块,设置为向物流信息共享平台发送第一目标手机号码获取指令,其中,所述第一目标手机号码获取指令包括快递运单识别码;The first instruction sending module is configured to send a first target mobile phone number acquisition instruction to the logistics information sharing platform, wherein the first target mobile phone number acquisition instruction includes an express waybill identification code;
第一判断模块,设置为判断是否接收到所述快递运单识别码对应的目标手机号码,其中,在所述物流信息共享平台根据所述快递运单识别码获取所述目标手机号码成功的情况下,所述第一判断模块接收所述物流信息共享平台获取到的所述目标手机号码,在所述物流信息共享平台根据所述快递运单识别码获取所述目标手机号码失败的情况下,所述第一判断模块接收所述物流信息共享平台向所述第一判断模块反馈的所述物流信息共享平台获取所述目标手机号码失败的信息;The first judgment module is configured to judge whether the target mobile phone number corresponding to the express waybill identification code is received, wherein, in the case that the logistics information sharing platform successfully obtains the target mobile phone number according to the express waybill identification code, The first judgment module receives the target mobile phone number obtained by the logistics information sharing platform, and in the case that the logistics information sharing platform fails to obtain the target mobile phone number according to the express waybill identification code, the first A judgment module receives information that the logistics information sharing platform has failed to obtain the target mobile phone number that is fed back by the logistics information sharing platform to the first judgment module;
派件信息发送模块,设置为在所述第一判断模块接收到所述目标手机号码的情况下,向所述目标手机号码发送派件信息。The dispatch information sending module is configured to send dispatch information to the target mobile phone number when the first judgment module receives the target mobile phone number.
本申请实施例还提供了一种包含计算机可执行指令的存储介质,所述计算机可执行指令在由计算机处理器执行时用于执行本申请任一实施例所述的快递派单信息发送的方法。The embodiment of the present application also provides a storage medium containing computer-executable instructions, which are used to execute the method for sending express dispatch information according to any embodiment of the present application when the computer-executable instructions are executed by a computer processor .
本申请实施例还提供了一种快递柜,包括:The embodiment of the application also provides an express cabinet, including:
一个或多个处理器;One or more processors;
存储器,设置为存储一个或多个程序;Memory, set to store one or more programs;
当所述一个或多个程序被所述一个或多个处理器执行,使得所述一个或多个处理器实现本申请任一实施例所述的快递派单信息发送的方法。When the one or more programs are executed by the one or more processors, the one or more processors implement the method for sending express dispatch information according to any embodiment of the present application.
附图说明Description of the drawings
图1为本申请实施例一提供的一种快递派单信息发送的方法的流程图;FIG. 1 is a flowchart of a method for sending express dispatch information according to Embodiment 1 of the application;
图2是本申请实施例二提供的一种快递派单信息发送的方法的流程图;FIG. 2 is a flowchart of a method for sending express dispatch information according to Embodiment 2 of the present application;
图3是本申请实施例三提供的一种快递派单信息发送的方法的流程图;FIG. 3 is a flowchart of a method for sending express dispatch information according to Embodiment 3 of the present application;
图4是本申请实施例四提供的一种快递派单信息发送的装置的示意图;4 is a schematic diagram of a device for sending express dispatch information according to Embodiment 4 of the present application;
图5是本申请实施例四提供的另一种快递派单信息发送的装置的示意图;FIG. 5 is a schematic diagram of another device for sending express dispatch information according to Embodiment 4 of the present application;
图6是本申请实施例五提供的一种快递派单信息发送的装置的示意图;FIG. 6 is a schematic diagram of a device for sending express dispatch information according to Embodiment 5 of the present application;
图7是本申请实施例六提供的一种快递派单信息发送的装置的示意图;FIG. 7 is a schematic diagram of a device for sending express dispatch information according to Embodiment 6 of the present application;
图8是本申请实施例八提供的一种快递柜的结构示意图。FIG. 8 is a schematic structural diagram of an express cabinet provided in Embodiment 8 of the present application.
具体实施方式Detailed ways
下面结合附图并通过具体实施方式来说明本申请的技术方案。此处所描述的具体实施例仅仅用于解释本申请,而非对申请的限定。所描述的实施例仅仅是本申请一部分实施例,而不是全部的实施例。The technical solutions of the present application will be described below in conjunction with the drawings and specific implementations. The specific embodiments described here are only used to explain the application, but not to limit the application. The described embodiments are only a part of the embodiments of the present application, rather than all the embodiments.
除非另有定义,本文所使用的所有的技术和科学术语与属于本申请的技术领域的技术人员通常理解的含义相同。本文中使用的术语只是为了描述具体的实施方式的目的,不是旨在于限制本申请。本文所使用的术语“和/或”包括一个或多个相关的所列项目的任意的和所有的组合。Unless otherwise defined, all technical and scientific terms used herein have the same meaning as commonly understood by those skilled in the technical field of this application. The terminology used herein is only for the purpose of describing specific embodiments, and is not intended to limit the application. The term "and/or" as used herein includes any and all combinations of one or more related listed items.
此外,术语“第一”、“第二”等可在本文中用于描述多种方向、动作、步骤或元件等,但这些方向、动作、步骤或元件不受这些术语限制。这些术语仅用于将第一个方向、动作、步骤或元件与另一个方向、动作、步骤或元件区分。举例来说,在不脱离本申请的范围的情况下,可以将第一速度差值称为第二速度差值,且类似地,可将第二速度差值称为第一速度差值。第一速度差值和第二速度差值两者都是速度差值,但其不是同一速度差值。术语“第一”、“第二”等不能理解为指示或暗示相对重要性或者隐含指明所指示的技术特征的数量。由此,限定有“第一”、“第二”的特征可以明示或者隐含地包括一个或者更多个该特征。在本申请的描述中,“多个”的含义是至少两个,例如两个,三个等,除非另有限定。当部件被称为“固定于”另一个部件,它可以直接在另一个部件上也可以存在居中的部件。当一个部件被认为是“连接”到另一个部件,它可以是直接连接到另一个部件或者可能同时存在居中部件。本文所使用的术语“垂直的”、“水平的”、“左”、“右”以及类似的表述,只是为了说明的目的,并不表示是唯一的实施方式。In addition, the terms "first", "second", etc. may be used herein to describe various directions, actions, steps or elements, etc., but these directions, actions, steps or elements are not limited by these terms. These terms are only used to distinguish a first direction, action, step or element from another direction, action, step or element. For example, without departing from the scope of the present application, the first speed difference may be referred to as the second speed difference, and similarly, the second speed difference may be referred to as the first speed difference. Both the first speed difference and the second speed difference are speed differences, but they are not the same speed difference. The terms "first", "second", etc. cannot be understood as indicating or implying relative importance or implicitly indicating the number of indicated technical features. Thus, the features defined with "first" and "second" may explicitly or implicitly include one or more of these features. In the description of this application, "plurality" means at least two, such as two, three, etc., unless otherwise defined. When a part is said to be "fixed to" another part, it can be directly on the other part or there may be a centered part. When a component is considered to be "connected" to another component, it can be directly connected to the other component or there may be a centered component at the same time. The terms "vertical", "horizontal", "left", "right" and similar expressions used herein are for illustrative purposes only and do not mean that they are the only implementation.
在讨论示例性实施例之前应当提到的是,一些示例性实施例被描述成作为流程图描绘的处理或方法。虽然流程图将多个步骤描述成顺序的处理,但是其中的许多步骤可以被并行地、并发地或者同时实施。此外,多个步骤的顺序可以被重新安排。当其操作完成时处理可以被终止,但是还可以具有未包括在附图中的附加步骤。处理可以对应于方法、函数、规程、子例程、子程序等等。It should be mentioned before discussing the exemplary embodiments that some exemplary embodiments are described as processes or methods depicted as flowcharts. Although the flowchart describes multiple steps as sequential processing, many of the steps can be implemented in parallel, concurrently, or simultaneously. In addition, the order of multiple steps can be rearranged. The processing may be terminated when its operation is completed, but may also have additional steps not included in the drawings. Processing can correspond to methods, functions, procedures, subroutines, subroutines, and so on.
实施例一Example one
图1为本申请实施例一提供的一种快递派单信息发送的方法的流程图,本实施例中快递派单信息发送的方法包括如下步骤:FIG. 1 is a flowchart of a method for sending express dispatch information according to Embodiment 1 of the application. The method for sending express dispatch information in this embodiment includes the following steps:
步骤202、派件平台获取快递运单识别码。Step 202: The delivery platform obtains the express waybill identification code.
派件平台可以是快递柜、物流站点操作终端或者快递员的手持派件终端。本实施例的快递运单识别码可以是印刷在快递单上的数字串码,条形码或二维码,派件平台获取快递运单识别码的方式为:派件员手动输入或通过智能终端扫码识别快递单上的数字串码,条形码或二维码。The delivery platform can be an express cabinet, a logistics site operation terminal, or a hand-held delivery terminal of a courier. The express waybill identification code in this embodiment can be a numeric string code, barcode or two-dimensional code printed on the express waybill, and the way for the dispatch platform to obtain the express waybill identification code is: the dispatcher manually enters it or scans the code through the smart terminal The numeric string code, barcode or QR code on the courier bill.
步骤204、派件平台向物流信息共享平台发送第一目标手机号码获取指令,其中,第一目标手机号码获取指令包括快递运单识别码。Step 204: The delivery platform sends a first target mobile phone number acquisition instruction to the logistics information sharing platform, where the first target mobile phone number acquisition instruction includes the express waybill identification code.
物流信息共享平台为多家物流公司进行信息共享的平台,例如菜鸟网络。本实施例中的目标手机号码为当前快递运单识别码对应的用户的手机号码。The logistics information sharing platform is a platform for multiple logistics companies to share information, such as Cainiao Network. The target mobile phone number in this embodiment is the mobile phone number of the user corresponding to the current express waybill identification code.
步骤206、派件平台判断是否接收到快递运单识别码对应的目标手机号码,其中,若物流信息共享平台根据快递运单识别码获取目标手机号码成功,则将获取到的目标手机号码反馈给派件平台,若物流信息共享平台根据快递运单识别码获取目标手机号码失败,则向派件平台反馈物流信息共享平台获取目标手机号码失败的信息。Step 206: The dispatch platform judges whether the target mobile phone number corresponding to the express waybill identification code is received. If the logistics information sharing platform successfully obtains the target mobile phone number according to the express waybill identification code, it will feed back the obtained target mobile phone number to dispatch On the platform, if the logistics information sharing platform fails to obtain the target mobile phone number based on the express waybill identification code, it will feed back information to the dispatch platform that the logistics information sharing platform failed to obtain the target mobile phone number.
物流信息共享平台接收派件平台发送的第一目标手机号码获取指令,物流信息共享平台根据快递运单识别码获取快递运单识别码对应的目标手机号码,若获取目标手机号码成功,则将获取到的目标手机号码反馈给派件平台;若获取目标手机号码失败,则向派件平台反馈物流信息共享平台获取目标手机号码失败的信息。派件平台接收物流信息共享平台反馈的目标手机号或获取目标手机号码失败的信息,派件平台判断物流信息共享平台反馈的信息是否为目标手机号的信息。The logistics information sharing platform receives the first target mobile phone number acquisition instruction sent by the dispatch platform, and the logistics information sharing platform acquires the target mobile phone number corresponding to the express waybill identification code according to the express waybill identification code. If the target mobile phone number is obtained successfully, it will get the The target mobile phone number is fed back to the dispatching platform; if the target mobile phone number fails to be obtained, the information that the logistics information sharing platform failed to obtain the target mobile phone number is reported to the dispatching platform. The dispatching platform receives the target mobile phone number fed back by the logistics information sharing platform or the failure to obtain the target mobile phone number, and the dispatching platform determines whether the information fed back by the logistics information sharing platform is the target mobile phone number.
步骤208、若派件平台接收到目标手机号码,则向目标手机号码发送派件信息。Step 208: If the dispatch platform receives the target mobile phone number, it sends dispatch information to the target mobile phone number.
若派件平台接收到的物流信息共享平台反馈的信息为目标手机号的信息,则派件平台向目标手机号码发送派件信息。派件信息包括:派件完成信息或包裹滞留信息。If the information fed back by the logistics information sharing platform received by the dispatch platform is the target mobile phone number, the dispatch platform sends the dispatch information to the target mobile phone number. Delivery information includes: delivery completion information or package detention information.
本实施例的技术方案,通过与物流信息共享平台对接的方式,在获取到快递运单识别码之后,将快递运单识别码传输给物流信息共享平台,直接由物流信息共享平台反馈用户目标手机号码,快递员不需要手动输入目标手机号码即可将包裹的派件信息发送给用户。解决了快递员需要频繁输入确认目标手机号码的问题,达到了提高派件效率,避免目标手机号码输入错误而导致派件信息发送失败的问题。The technical solution of this embodiment uses the method of docking with the logistics information sharing platform, after obtaining the express waybill identification code, the express waybill identification code is transmitted to the logistics information sharing platform, and the logistics information sharing platform directly feeds back the user’s target mobile phone number. The courier does not need to manually enter the target mobile phone number to send the parcel dispatch information to the user. It solves the problem that the courier needs to frequently input and confirm the target mobile phone number, which improves the delivery efficiency and avoids the problem that the target mobile phone number is entered incorrectly and the delivery message fails to be sent.
在替代实施例中,派件平台获取快递运单识别码之后,还包括:根据快递 运单识别码获取快递运单识别码关联的电商平台信息和快递运单所属物流平台信息。派件平台向获取到的目标手机号码发送派件信息的同时还包括:向物流信息共享平台推送派件信息;根据快递运单识别码关联的电商平台信息和快递运单所属物流平台信息向快递运单识别码关联的电商平台和快递运单所属物流公司推送派件信息。本替代实施例的技术方案,通过在向用户发送派件信息的同时,向物流信息共享平台、电商平台或物流平台同时推送派件信息,解决了派件信息同步不及时的问题,一方面,达到了及时同步派件信息的效果;另一方面还达到了用户可以多渠道获取派件信息,减少用户遗漏派件信息的效果。In an alternative embodiment, after the delivery platform obtains the express waybill identification code, it further includes: obtaining the e-commerce platform information associated with the express waybill identification code and the logistics platform information of the express waybill according to the express waybill identification code. The dispatch platform sends the dispatch information to the obtained target mobile phone number, and also includes: push the dispatch information to the logistics information sharing platform; send the dispatch information to the express waybill based on the e-commerce platform information associated with the express waybill identification code and the logistics platform information of the express waybill The e-commerce platform associated with the identification code and the logistics company to which the express waybill belongs will push delivery information. The technical solution of this alternative embodiment solves the problem of untimely synchronization of dispatch information by simultaneously sending dispatch information to the user while simultaneously pushing dispatch information to the logistics information sharing platform, e-commerce platform or logistics platform. , To achieve the effect of timely synchronization of dispatching information; on the other hand, it also achieves the effect that users can obtain dispatching information through multiple channels, reducing users' omission of dispatching information.
实施例二Example two
图2为本申请实施例二提供的一种快递派单信息发送的方法的流程图,本实施例中快递派单信息发送的方法相对于实施例一还包括如下步骤:FIG. 2 is a flowchart of a method for sending express dispatch information according to Embodiment 2 of the application. Compared with Embodiment 1, the method for sending express dispatch information in this embodiment further includes the following steps:
步骤402、派件平台接收物流信息共享平台获取目标手机号码失败的信息。Step 402: The delivery platform receives information that the logistics information sharing platform failed to obtain the target mobile phone number.
步骤404、派件平台根据接收到的物流信息共享平台获取目标手机号码失败的信息,向快递运单识别码关联的电商平台发送第二目标手机号码获取指令,其中,第二目标手机号码获取指令包括快递运单识别码。Step 404: The delivery platform sends a second target mobile phone number acquisition instruction to the e-commerce platform associated with the express waybill identification code according to the received information that the logistics information sharing platform failed to obtain the target mobile phone number, where the second target mobile phone number acquisition instruction Include the identification code of the express waybill.
本实施例中的电商平台是与物流公司合作的电商平台,与电商平台关联的快递具有指定号段的快递运单识别码,通过对快递运单识别码进行识别即可得出快递运单识别码关联的电商平台信息,并且根据关联的电商平台信息获取对应的快递运单识别码对应的用户的手机号码。The e-commerce platform in this embodiment is an e-commerce platform that cooperates with a logistics company. The express delivery associated with the e-commerce platform has an express waybill identification code of a specified number segment. The express waybill identification can be obtained by identifying the express waybill identification code. Code is associated with the e-commerce platform information, and the mobile phone number of the user corresponding to the corresponding express waybill identification code is obtained according to the associated e-commerce platform information.
步骤406、派件平台判断是否接收到快递运单识别码对应的目标手机号码,其中,若电商平台根据快递运单识别码获取目标手机号码成功,则将获取到的目标手机号码反馈给派件平台,若电商平台根据快递运单识别码获取目标手机号码失败,则向派件平台反馈电商平台获取目标手机号码失败的信息。Step 406: The delivery platform judges whether the target mobile phone number corresponding to the express waybill identification code is received. If the e-commerce platform successfully obtains the target mobile phone number according to the express waybill identification code, it will feed back the obtained target mobile phone number to the delivery platform If the e-commerce platform fails to obtain the target mobile phone number according to the express waybill identification code, it will feed back to the dispatch platform information that the e-commerce platform failed to obtain the target mobile phone number.
电商平台接收派件平台发送的第二目标手机号码获取指令,电商平台根据快递运单识别码从服务器中获取快递运单识别码对应的用户的目标手机号码,若获取目标手机号码成功,则将获取到的目标手机号码反馈给派件平台;若获取目标手机号码失败,则向派件平台反馈电商平台获取目标手机号码失败的信息。派件平台接收电商平台反馈的目标手机号或获取目标手机号码失败的信息,派件平台判断电商平台反馈的信息是否为目标手机号的信息。The e-commerce platform receives the second target mobile phone number acquisition instruction sent by the dispatch platform. The e-commerce platform obtains the user's target mobile phone number corresponding to the express waybill identification code from the server according to the express waybill identification code. If the target mobile phone number is successfully obtained, it will The obtained target mobile phone number is fed back to the dispatch platform; if the target mobile phone number fails to be obtained, the information that the e-commerce platform failed to obtain the target mobile phone number is fed back to the dispatch platform. The delivery platform receives the target mobile phone number fed back by the e-commerce platform or the failure to obtain the target mobile phone number, and the delivery platform determines whether the information fed back by the e-commerce platform is the target mobile phone number.
步骤408、若派件平台接收到快递运单识别码对应的目标手机号码,则向目标手机号码发送派件信息。Step 408: If the dispatch platform receives the target mobile phone number corresponding to the express waybill identification code, it sends dispatch information to the target mobile phone number.
若派件平台接收到的电商平台反馈的信息为目标手机号的信息,则派件平 台向目标手机号码发送派件信息。If the information feedback from the e-commerce platform received by the dispatch platform is the target mobile phone number, the dispatch platform sends the dispatch information to the target mobile phone number.
在替代实施例中,派件平台向获取到的目标手机号码发送派件信息的同时还包括:根据快递运单识别码关联的电商平台信息和快递运单所属物流平台信息向快递运单识别码关联的电商平台和快递运单所属物流公司推送派件信息。本替代实施例的技术方案,通过在向用户发送派件信息的同时,向电商平台或物流平台同时推送派件信息,解决了派件信息同步不及时的问题,一方面,达到了及时同步派件信息的效果;另一方面还达到了用户可以多渠道获取派件信息,减少用户遗漏派件信息的效果。In an alternative embodiment, when the dispatch platform sends the dispatch information to the obtained target mobile phone number, it also includes: the e-commerce platform information associated with the express waybill identification code and the logistics platform information of the express waybill are associated with the express waybill identification code. E-commerce platforms and logistics companies that belong to express waybills push delivery information. The technical solution of this alternative embodiment solves the problem of untimely synchronization of dispatch information by sending dispatch information to users while simultaneously pushing dispatch information to e-commerce platforms or logistics platforms. On the one hand, timely synchronization is achieved. The effect of dispatching information; on the other hand, it also achieves the effect that users can obtain dispatching information through multiple channels, reducing the user's omission of dispatching information.
步骤410、派件平台接收快递运单识别码关联的电商平台获取目标手机号码失败信息。Step 410: The delivery platform receives the failure information of the e-commerce platform associated with the express waybill identification code to obtain the target mobile phone number.
步骤412、派件平台根据接收到的快递运单识别码关联的电商平台获取目标手机号码失败的信息,向快递运单识别码关联的物流平台发送第三目标手机号码获取指令,其中,第三目标手机号码获取指令包括快递运单识别码。Step 412: The delivery platform fails to obtain the target mobile phone number information from the e-commerce platform associated with the received express waybill identification code, and sends a third target mobile phone number acquisition instruction to the logistics platform associated with the express waybill identification code, where the third target The mobile phone number acquisition instruction includes the express waybill identification code.
步骤414、派件平台判断是否接收到快递运单识别码对应的目标手机号码,其中,若物流平台根据快递运单识别码获取目标手机号码成功,则将获取到的目标手机号码反馈给派件平台,若物流平台根据快递运单识别码获取目标手机号码失败,则向派件平台反馈物流平台获取目标手机号码失败的信息。Step 414: The delivery platform determines whether the target mobile phone number corresponding to the express waybill identification code is received. If the logistics platform successfully obtains the target mobile phone number according to the express waybill identification code, it will feed back the acquired target mobile phone number to the delivery platform. If the logistics platform fails to obtain the target mobile phone number according to the identification code of the express waybill, it will feed back information to the dispatch platform that the logistics platform failed to obtain the target mobile phone number.
物流平台接收派件平台发送的第三目标手机号码获取指令,物流平台根据快递运单识别码获取快递运单识别码对应的目标手机号码,若获取目标手机号码成功,则将获取到的目标手机号码反馈给派件平台;若获取目标手机号码失败,则向派件平台反馈物流平台获取目标手机号码失败的信息。派件平台接收物流平台反馈的目标手机号或获取目标手机号码失败的信息,派件平台判断物流平台反馈的信息是否为目标手机号的信息。The logistics platform receives the third target mobile phone number acquisition instruction sent by the dispatch platform, and the logistics platform obtains the target mobile phone number corresponding to the express waybill identification code according to the express waybill identification code. If the target mobile phone number is obtained successfully, it will feedback the obtained target mobile phone number. To the dispatch platform; if it fails to obtain the target mobile phone number, it will feed back to the dispatch platform that the logistics platform failed to obtain the target mobile phone number. The dispatching platform receives the target mobile phone number fed back by the logistics platform or the failure to obtain the target mobile phone number, and the dispatching platform determines whether the information fed back by the logistics platform is the target mobile phone number.
步骤416、若派件平台接收到快递运单识别码对应的目标手机号码,则向目标手机号码发送派件信息。Step 416: If the dispatch platform receives the target mobile phone number corresponding to the express waybill identification code, it sends dispatch information to the target mobile phone number.
若派件平台接收到的物流平台反馈的信息为目标手机号的信息,则派件平台向目标手机号码发送派件信息。If the information fed back by the logistics platform received by the dispatch platform is the target mobile phone number, the dispatch platform sends the dispatch information to the target mobile phone number.
本实施例的技术方案,在与物流信息共享平台对接之后,通过还与电商平台、物流平台对接的方式,在物流信息共享平台获取目标手机号码失败之后,将快递运单识别码传输给电商平台或物流平台,由电商平台或物流平台反馈用户目标手机号码,同样快递员不需要输入目标手机号码即可将包裹的派件信息发送给用户。一方面解决了快递员需要频繁输入确认目标手机号码的问题;另一方面解决了物流信息共享平台获取目标手机号码失败,无法正常发送物流给 用户的问题。达到了多渠道获取目标手机号码,减少目标手机号码获取失败的问题。The technical solution of this embodiment, after docking with the logistics information sharing platform, by also docking with the e-commerce platform and the logistics platform, after the logistics information sharing platform fails to obtain the target mobile phone number, the express waybill identification code is transmitted to the e-commerce On the platform or logistics platform, the e-commerce platform or logistics platform feeds back the user's target mobile phone number. Similarly, the courier can send the parcel delivery information to the user without entering the target mobile phone number. On the one hand, it solves the problem that couriers need to frequently input and confirm the target mobile phone number; on the other hand, it solves the problem that the logistics information sharing platform fails to obtain the target mobile phone number and cannot send logistics to users normally. It has achieved multiple channels to obtain the target mobile phone number, reducing the problem of failure to obtain the target mobile phone number.
在替代实施例中,派件平台向获取到的目标手机号码发送派件信息的同时还包括:根据快递运单所属物流平台信息向快递运单所属物流公司推送派件信息。本替代实施例的技术方案,通过在向用户发送派件信息的同时,向物流平台同时推送派件信息,解决了派件信息同步不及时的问题,一方面,达到了及时同步派件信息的效果;另一方面还达到了用户可以多渠道获取派件信息,减少用户遗漏派件信息的效果。In an alternative embodiment, when the dispatch platform sends the dispatch information to the acquired target mobile phone number, it also includes: pushing the dispatch information to the logistics company to the express waybill according to the information of the logistics platform to which the express waybill belongs. The technical solution of this alternative embodiment solves the problem of untimely synchronization of dispatch information by sending dispatch information to the user while simultaneously pushing dispatch information to the logistics platform. On the one hand, it achieves the timely synchronization of dispatch information. Effect; On the other hand, it also achieves the effect that users can obtain dispatch information through multiple channels and reduce the loss of dispatch information by users.
实施例三Example three
图3为本申请实施例三提供的一种快递派单信息发送的方法的流程图,本实施例中快递派单信息发送的方法相对于实施例二还包括如下步骤:FIG. 3 is a flowchart of a method for sending express dispatch information according to Embodiment 3 of the application. Compared with Embodiment 2, the method for sending express dispatch information in this embodiment further includes the following steps:
步骤602、派件平台接收快递运单识别码关联的物流平台获取目标手机号码失败的信息。Step 602: The delivery platform receives information that the logistics platform associated with the express waybill identification code failed to obtain the target mobile phone number.
步骤604、派件平台根据运单识别码关联的物流平台获取目标手机号码失败的信息,向派件员发送人工输入目标手机号码的提示。Step 604: The dispatching platform sends the dispatcher a prompt to manually input the target mobile phone number according to the information that the logistics platform associated with the waybill identification code has failed to obtain the target mobile phone number.
派件员可以在快递柜、物流站点操作终端或者快递员的手持派件终端人工输入目标手机号码,人工输入目标手机号码提示可以是一条信息推送通知,也可以是直接在快递柜、物流站点操作终端或者快递员的手持派件终端弹出目标手机号码输入界面。The dispatcher can manually enter the target mobile phone number in the express cabinet, the logistics site operation terminal or the courier’s handheld dispatch terminal. The manual input of the target mobile number prompt can be an information push notification, or it can be directly operated at the express cabinet or logistics site The terminal or the hand-held delivery terminal of the courier pops up the target mobile phone number input interface.
步骤606、派件平台向人工输入的目标手机号码发送派件信息。Step 606: The dispatch platform sends dispatch information to the manually input target mobile phone number.
本实施例的技术方案,通过在前述实施例的基础上还设置人工输入目标手机号码的方式,解决了物流信息共享平台、电商平台或物流平台获取目标手机号码失败,无法发送信息问题,达到了确保用户至少收到一条派件信息的效果。In the technical solution of this embodiment, the method of manually inputting the target mobile phone number is also provided on the basis of the foregoing embodiment, which solves the problem that the logistics information sharing platform, e-commerce platform, or logistics platform fails to obtain the target mobile phone number and cannot send the information. In order to ensure that users receive at least one dispatch message.
实施例四Example four
图4为本申请实施例四提供的一种快递派单信息发送的装置的示意图,本实施例中快递派单信息发送的装置4包括:FIG. 4 is a schematic diagram of a device for sending express dispatch information according to Embodiment 4 of the application. The device 4 for sending express dispatch information in this embodiment includes:
快递运单识别模块41,设置为获取快递运单识别码。The express waybill identification module 41 is configured to obtain the express waybill identification code.
第一指令发送模块42,设置为向物流信息共享平台发送第一目标手机号码获取指令,其中,第一目标手机号码获取指令包括快递运单识别码。The first instruction sending module 42 is configured to send a first target mobile phone number acquisition instruction to the logistics information sharing platform, where the first target mobile phone number acquisition instruction includes an express waybill identification code.
第一判断模块43,设置为判断是否接收到快递运单识别码对应的目标手机号码,其中,若物流信息共享平台根据快递运单识别码获取目标手机号码成功,则将获取到的目标手机号码反馈给第一判断模块43,若物流信息共享平台根据快递运单识别码获取目标手机号码失败,则向第一判断模块43反馈物流信息共享平台获取目标手机号码失败的信息。The first judging module 43 is configured to judge whether the target mobile phone number corresponding to the express waybill identification code is received, wherein, if the logistics information sharing platform successfully obtains the target mobile phone number according to the express waybill identification code, the obtained target mobile phone number will be fed back to The first judgment module 43, if the logistics information sharing platform fails to obtain the target mobile phone number according to the express waybill identification code, feed back information to the first judgment module 43 that the logistics information sharing platform failed to obtain the target mobile phone number.
派件信息发送模块44,设置为若第一判断模块43接收到目标手机号码,向目标手机号码发送派件信息。The dispatch information sending module 44 is configured to send dispatch information to the target mobile phone number if the first judgment module 43 receives the target mobile phone number.
在替代实施例中,参见图5,快递运单识别模块41还设置为根据快递运单识别码获取快递运单识别码关联的电商平台信息和快递运单所属物流平台信息。快递派单信息发送的装置4还包括:派件信息推送模块45,设置为向物流信息共享平台、电商平台、物流平台推送派件信息。In an alternative embodiment, referring to FIG. 5, the express waybill identification module 41 is further configured to obtain the e-commerce platform information associated with the express waybill identification code and the logistics platform information of the express waybill according to the express waybill identification code. The device 4 for sending express dispatch information further includes: a dispatch information push module 45 configured to push dispatch information to a logistics information sharing platform, an e-commerce platform, and a logistics platform.
本申请实施例所提供的一种快递派单信息发送的装置4可执行本申请实施例一所提供的一种快递派单信息发送的方法,具备执行方法相应的功能模块和效果。The device 4 for sending express dispatch information provided in the embodiment of the present application can execute the method for sending express dispatch information provided in the first embodiment of the present application, and has functional modules and effects corresponding to the execution method.
实施例五Example five
图6为本申请实施例五提供的一种快递派单信息发送的装置的示意图,本实施例中快递派单信息发送的装置5相对于实施例四中快递派单信息发送的装置4还包括:6 is a schematic diagram of a device for sending express dispatch information according to the fifth embodiment of the application. The device 5 for sending express dispatch information in this embodiment also includes the device 4 for sending express dispatch information in the fourth embodiment. :
第二指令发送模块56,设置为根据第一判断模块43接收的物流信息共享平台获取目标手机号码失败的信息,向快递运单识别码关联的电商平台发送第二目标手机号码获取指令,其中,第二目标手机号码获取指令包括快递运单识别码。The second instruction sending module 56 is configured to send a second target mobile phone number acquisition instruction to the e-commerce platform associated with the express waybill identification code based on the information that the logistics information sharing platform received by the first judgment module 43 failed to obtain the target mobile phone number, where: The second target mobile phone number acquisition instruction includes the express waybill identification code.
第二判断模块57,设置为判断是否接收到快递运单识别码对应的目标手机号码,其中,若电商平台根据所述快递运单识别码获取目标手机号码成功,则将获取到的目标手机号码反馈给第二判断模块57,若电商平台根据所述快递运单识别码获取目标手机号码失败,则向第二判断模块57反馈电商平台获取目标手机号码失败的信息。The second judgment module 57 is configured to judge whether the target mobile phone number corresponding to the express waybill identification code is received, wherein, if the e-commerce platform successfully obtains the target mobile phone number according to the express waybill identification code, it will feed back the obtained target mobile phone number To the second judgment module 57, if the e-commerce platform fails to obtain the target mobile phone number according to the express waybill identification code, it feeds back information to the second judgment module 57 that the e-commerce platform failed to obtain the target mobile phone number.
派件信息发送模块44,还设置为若第二判断模块57接收到目标手机号码,向目标手机号码发送派件信息。The dispatch information sending module 44 is further configured to send dispatch information to the target mobile phone number if the second judgment module 57 receives the target mobile phone number.
在替代实施例中,派件信息推送模块45,设置为向电商平台、物流平台推送派件信息。In an alternative embodiment, the delivery information pushing module 45 is configured to push delivery information to e-commerce platforms and logistics platforms.
第三指令发送模块58,设置为根据第二判断模块57接收的电商平台获取目标手机号码失败的信息,向快递运单识别码关联的物流平台发送第三目标手机号码获取指令,其中,第三目标手机号码获取指令包括快递运单识别码。The third instruction sending module 58 is configured to send a third target mobile phone number acquisition instruction to the logistics platform associated with the express waybill identification code according to the information that the e-commerce platform has failed to obtain the target mobile phone number received by the second judgment module 57, where the third The target mobile phone number acquisition instruction includes the express waybill identification code.
第三判断模块59,设置为判断是否接收到快递运单识别码对应的目标手机号码,其中,若物流平台根据快递运单识别码获取目标手机号码成功,则将获取到的目标手机号码反馈给第三判断模块59,若物流平台根据快递运单识别码获取目标手机号码失败,则向第三判断模块59反馈物流平台获取目标手机号码失败的信息。The third judgment module 59 is configured to judge whether the target mobile phone number corresponding to the express waybill identification code is received, wherein, if the logistics platform successfully obtains the target mobile phone number according to the express waybill identification code, the obtained target mobile phone number is fed back to the third party. The judgment module 59, if the logistics platform fails to obtain the target mobile phone number according to the express waybill identification code, it feeds back information to the third judgment module 59 that the logistics platform failed to obtain the target mobile phone number.
派件信息发送模块44,还设置为若第三判断模块59接收到目标手机号码,向目标手机号码发送派件信息。The dispatch information sending module 44 is further configured to send dispatch information to the target mobile phone number if the third judgment module 59 receives the target mobile phone number.
在替代实施例中,派件信息推送模块45,设置为向物流平台推送派件信息。In an alternative embodiment, the dispatch information pushing module 45 is configured to push dispatch information to the logistics platform.
本申请实施例所提供的一种快递派单信息发送的装置5可执行本申请实施例二所提供的一种快递派单信息发送的方法,具备执行方法相应的功能模块和效果。The device 5 for sending express dispatch information provided in the embodiment of the present application can execute the method for sending express dispatch information provided in the second embodiment of the present application, and has corresponding functional modules and effects for the execution method.
实施例六Example Six
图7为本申请实施例六提供的一种快递派单信息发送的装置的示意图,本实施例中快递派单信息发送的装置6相对于实施例五中快递派单信息发送的装置5还包括:7 is a schematic diagram of a device for sending express dispatch information according to Embodiment 6 of the application. In this embodiment, the device 6 for sending express dispatch information in this embodiment also includes the device 5 for sending express dispatch information in the fifth embodiment. :
第四指令发送模块60,设置为根据接收的物流平台反馈的获取目标手机号码失败的信息,生成向派件员发送人工输入目标手机号码的提示。The fourth instruction sending module 60 is configured to generate a prompt for manually inputting the target mobile phone number to the dispatcher based on the received information that the logistics platform has failed to obtain the target mobile phone number.
派件信息发送模块,还设置为接收派件员人工输入的目标手机号码并向目标手机号码发送派件信息。The dispatch information sending module is also set to receive the target mobile phone number manually input by the dispatcher and send dispatch information to the target mobile phone number.
本申请实施例所提供的一种快递派单信息发送的装置6可执行本申请实施例三所提供的一种快递派单信息发送的方法,具备执行方法相应的功能模块和效果。The device 6 for sending express dispatch information provided in the embodiment of the present application can execute the method for sending express dispatch information provided in the third embodiment of the present application, and has corresponding functional modules and effects for the execution method.
实施例七Example Seven
本申请实施例七还提供一种包含计算机可执行指令的存储介质,计算机可执行指令在由计算机处理器执行时用于执行一种快递派单信息发送的方法,该方法包括:The seventh embodiment of the present application also provides a storage medium containing computer-executable instructions. When the computer-executable instructions are executed by a computer processor, the computer-executable instructions are used to execute a method for sending express dispatch information, and the method includes:
获取快递运单识别码;向物流信息共享平台发送第一目标手机号码获取指 令,其中,第一目标手机号码获取指令包括快递运单识别码;判断是否接收到快递运单识别码对应的目标手机号码,其中,若物流信息共享平台根据快递运单识别码获取目标手机号码成功,则将获取到的目标手机号码反馈给派件平台,若物流信息共享平台根据快递运单识别码获取目标手机号码失败,则向派件平台反馈物流信息共享平台获取目标手机号码失败的信息;若接收到快递运单识别码对应的目标手机号码,则向目标手机号码发送派件信息。Obtain the express waybill identification code; send a first target mobile phone number acquisition instruction to the logistics information sharing platform, where the first target mobile phone number acquisition instruction includes the express waybill identification code; determine whether the target mobile phone number corresponding to the express waybill identification code is received, where If the logistics information sharing platform succeeds in obtaining the target mobile phone number according to the express waybill identification code, it will feed back the obtained target mobile phone number to the dispatch platform. If the logistics information sharing platform fails to obtain the target mobile phone number according to the express waybill identification code, it will send The logistics information sharing platform feeds back the information that the logistics information sharing platform failed to obtain the target mobile phone number; if the target mobile phone number corresponding to the express waybill identification code is received, the delivery information is sent to the target mobile phone number.
本申请实施例所提供的一种包含计算机可执行指令的存储介质,其计算机可执行指令不限于如上的方法操作,还可以执行本申请任意实施例所提供的一种快递派单信息发送的方法中的相关操作。A storage medium containing computer-executable instructions provided by an embodiment of the present application, and the computer-executable instructions are not limited to the above method operations, and can also perform a method for sending express dispatch information provided by any embodiment of the present application Related operations in.
通过以上关于实施方式的描述,可以了解到,本申请可借助软件及必需的通用硬件来实现,也可以通过硬件实现。本申请的技术方案可以以软件产品的形式体现出来,该计算机软件产品可以存储在计算机可读存储介质中,如计算机的软盘、只读存储器(Red-Only Memory,ROM)、随机存取存储器(Random Access Memory,RAM)、闪存(FLASH)、硬盘或光盘等,包括多个指令用以使得一台计算机设备(可以是个人计算机,服务器,或者网络设备等)执行本申请实施例的方法。From the above description of the implementation manners, it can be understood that this application can be implemented by software and necessary general-purpose hardware, or can be implemented by hardware. The technical solution of this application can be embodied in the form of a software product, and the computer software product can be stored in a computer-readable storage medium, such as a computer floppy disk, red-only memory (ROM), random access memory ( Random Access Memory (RAM), flash memory (FLASH), hard disk or optical disk, etc., include multiple instructions for making a computer device (which may be a personal computer, a server, or a network device, etc.) execute the method in the embodiment of the present application.
上述快递派单信息发送的装置的实施例中,所包括的多个单元和模块只是按照功能逻辑进行划分的,但并不局限于上述的划分,只要能够实现相应的功能即可;另外,多个功能单元的名称也只是为了便于相互区分,并不用于限制本申请的保护范围。In the above embodiment of the device for sending express dispatch information, the multiple units and modules included are only divided according to functional logic, but are not limited to the above division, as long as the corresponding functions can be realized; in addition, more The names of the functional units are only for the convenience of distinguishing each other, and are not used to limit the protection scope of this application.
实施例八Example eight
图8为本申请实施例八提供的一种快递柜的结构示意图,如图8所示,该快递柜8包括一个或多个处理器81;存储器82,设置为存储一个或多个程序,当一个或多个程序被一个或多个处理器执行,使得一个或多个处理器实现如前述实施例中快递派单信息发送的方法。快递柜8中处理器81的数量可以是一个或多个,图8中以一个处理器81为例;快递柜8中的处理器81、存储器82可以通过总线或其他方式连接,图8中以通过总线连接为例。Fig. 8 is a schematic structural diagram of an express cabinet provided by Embodiment 8 of the application. As shown in Fig. 8, the express cabinet 8 includes one or more processors 81; a memory 82 is configured to store one or more programs. One or more programs are executed by one or more processors, so that the one or more processors implement the method for sending express dispatch information as in the foregoing embodiment. The number of processors 81 in the express cabinet 8 can be one or more. One processor 81 is taken as an example in Fig. 8; the processors 81 and the memory 82 in the express cabinet 8 can be connected by bus or other means, as shown in Fig. 8 Take the bus connection as an example.
存储器82作为一种计算机可读存储介质,可设置为存储软件程序、计算机可执行程序以及模块,如本申请实施例中的快递派单信息发送的方法对应的程序模块(例如,快递运单识别模块41、第一指令发送模块42、第一判断模块43和派件信息发送模块44)。处理器81通过运行存储在存储器82中的软件程序、指令以及模块,从而执行快递柜8的多种功能应用以及数据处理,即实现上述 的快递派单信息发送的方法。As a computer-readable storage medium, the memory 82 can be configured to store software programs, computer-executable programs, and modules, such as the program module corresponding to the method for sending express dispatch information in the embodiment of the present application (for example, express waybill identification module). 41. The first instruction sending module 42, the first judgment module 43, and the dispatch information sending module 44). The processor 81 executes multiple functional applications and data processing of the express cabinet 8 by running the software programs, instructions, and modules stored in the memory 82, that is, realizes the aforementioned method of sending express dispatch information.
存储器82可主要包括存储程序区和存储数据区,其中,存储程序区可存储操作系统、至少一个功能所需的应用程序;存储数据区可存储根据终端的使用所创建的数据等。此外,存储器82可以包括高速随机存取存储器,还可以包括非易失性存储器,例如至少一个磁盘存储器件、闪存器件、或其他非易失性固态存储器件。在一些实例中,存储器82可包括相对于处理器81远程设置的存储器,这些远程存储器可以通过网络连接至设备/终端/服务器。上述网络的实例包括但不限于互联网、企业内部网、局域网、移动通信网及其组合。The memory 82 may mainly include a program storage area and a data storage area. The program storage area may store an operating system and an application program required by at least one function; the data storage area may store data created according to the use of the terminal, etc. In addition, the memory 82 may include a high-speed random access memory, and may also include a non-volatile memory, such as at least one magnetic disk storage device, a flash memory device, or other non-volatile solid-state storage devices. In some examples, the memory 82 may include a memory remotely provided with respect to the processor 81, and these remote memories may be connected to the device/terminal/server through a network. Examples of the aforementioned networks include but are not limited to the Internet, corporate intranets, local area networks, mobile communication networks, and combinations thereof.

Claims (10)

  1. 一种快递派单信息发送的方法,包括:A method for sending express dispatch information, including:
    派件平台获取快递运单识别码;The dispatch platform obtains the identification code of the express waybill;
    所述派件平台向物流信息共享平台发送第一目标手机号码获取指令,其中,所述第一目标手机号码获取指令包括所述快递运单识别码;The dispatch platform sends a first target mobile phone number acquisition instruction to a logistics information sharing platform, where the first target mobile phone number acquisition instruction includes the express waybill identification code;
    所述派件平台判断是否接收到所述快递运单识别码对应的目标手机号码,其中,在所述物流信息共享平台根据所述快递运单识别码获取所述目标手机号码成功的情况下,所述派件平台接收所述物流信息共享平台获取到的所述目标手机号码,在所述物流信息共享平台根据所述快递运单识别码获取所述目标手机号码失败的情况下,所述派件平台接收所述物流信息共享平台向所述派件平台反馈的所述物流信息共享平台获取所述目标手机号码失败的信息;The dispatch platform determines whether the target mobile phone number corresponding to the express waybill identification code is received, wherein, in the case that the logistics information sharing platform successfully obtains the target mobile phone number according to the express waybill identification code, the The delivery platform receives the target mobile phone number acquired by the logistics information sharing platform, and in the case that the logistics information sharing platform fails to acquire the target mobile phone number according to the express waybill identification code, the delivery platform receives The information that the logistics information sharing platform fed back by the logistics information sharing platform to the dispatch platform failed to obtain the target mobile phone number;
    在所述派件平台接收到所述目标手机号码的情况下,向所述目标手机号码发送派件信息。In the case that the dispatch platform receives the target mobile phone number, it sends dispatch information to the target mobile phone number.
  2. 根据权利要求1所述的方法,在所述派件平台接收所述物流信息共享平台向所述派件平台反馈的所述物流信息共享平台获取所述目标手机号码失败的信息之后,还包括:The method according to claim 1, after the delivery platform receives the information that the logistics information sharing platform feedback from the logistics information sharing platform to the delivery platform failed to obtain the target mobile phone number, further comprising:
    所述派件平台根据接收到的所述物流信息共享平台获取所述目标手机号码失败的信息,向所述快递运单识别码关联的电商平台发送第二目标手机号码获取指令,其中,所述第二目标手机号码获取指令包括所述快递运单识别码;According to the received information that the logistics information sharing platform failed to obtain the target mobile phone number, the delivery platform sends a second target mobile phone number acquisition instruction to the e-commerce platform associated with the express waybill identification code, wherein the The second target mobile phone number acquisition instruction includes the express waybill identification code;
    所述派件平台判断是否接收到所述快递运单识别码对应的所述目标手机号码,其中,在所述电商平台根据所述快递运单识别码获取所述目标手机号码成功的情况下,所述派件平台接收所述电商平台获取到的所述目标手机号码,在所述电商平台根据所述快递运单识别码获取所述目标手机号码失败的情况下,所述派件平台接收所述电商平台向所述派件平台反馈的所述电商平台获取所述目标手机号码失败的信息。The dispatch platform determines whether the target mobile phone number corresponding to the express waybill identification code is received, wherein, in the case that the e-commerce platform successfully obtains the target mobile phone number according to the express waybill identification code, The delivery platform receives the target mobile phone number obtained by the e-commerce platform, and in the case that the e-commerce platform fails to obtain the target mobile phone number according to the express waybill identification code, the delivery platform receives The information that the e-commerce platform fed back from the e-commerce platform to the delivery platform failed to obtain the target mobile phone number.
  3. 根据权利要求2所述的方法,在所述派件平台接收所述电商平台向所述派件平台反馈的所述电商平台获取所述目标手机号码失败的信息之后,还包括:The method according to claim 2, after the delivery platform receives information that the e-commerce platform feedback from the e-commerce platform to the delivery platform failed to obtain the target mobile phone number, further comprising:
    所述派件平台根据接收到的所述快递运单识别码关联的所述电商平台获取所述目标手机号码失败的信息,向所述快递运单识别码关联的物流平台发送第三目标手机号码获取指令,其中,所述第三目标手机号码获取指令包括所述快递运单识别码;The delivery platform, based on the received information that the e-commerce platform associated with the express waybill identification code has failed to obtain the target mobile phone number, sends a third target mobile phone number to the logistics platform associated with the express waybill identification code. Instruction, wherein the third target mobile phone number acquisition instruction includes the express waybill identification code;
    所述派件平台判断是否接收到所述快递运单识别码对应的所述目标手机号码,其中,在所述物流平台根据所述快递运单识别码获取所述目标手机号码成 功的情况下,所述派件平台接收所述物流平台获取到的所述目标手机号码,在所述物流平台根据所述快递运单识别码获取所述目标手机号码失败的情况下,所述派件平台接收所述物流平台向所述派件平台反馈的所述物流平台获取所述目标手机号码失败的信息。The dispatch platform determines whether the target mobile phone number corresponding to the express waybill identification code is received, wherein, in the case that the logistics platform successfully obtains the target mobile phone number according to the express waybill identification code, the The delivery platform receives the target mobile phone number obtained by the logistics platform, and in the case that the logistics platform fails to obtain the target mobile phone number according to the express waybill identification code, the delivery platform receives the logistics platform Information that the logistics platform fed back to the dispatch platform failed to obtain the target mobile phone number.
  4. 根据权利要求3所述的方法,在所述派件平台接收所述物流平台向所述派件平台反馈的所述物流平台获取所述目标手机号码失败的信息之后,还包括:The method according to claim 3, after the delivery platform receives the information that the logistics platform feedback from the logistics platform to the delivery platform failed to obtain the target mobile phone number, further comprising:
    所述派件平台根据所述运单识别码关联的所述物流平台获取所述目标手机号码失败的信息,向派件员发送人工输入所述目标手机号码的提示;The dispatch platform fails to obtain the target mobile phone number information according to the logistics platform associated with the waybill identification code, and sends a prompt to the dispatcher to manually input the target mobile phone number;
    所述派件平台接收所述派件员输入的所述目标手机号码。The dispatch platform receives the target mobile phone number input by the dispatcher.
  5. 根据权利要求1所述的方法,在所述派件平台获取快递运单识别码之后,还包括:The method according to claim 1, after the dispatch platform obtains the express waybill identification code, further comprising:
    根据所述快递运单识别码获取所述快递运单识别码关联的电商平台的信息和所述快递运单识别码所属的物流平台的信息。According to the express waybill identification code, obtain the information of the e-commerce platform associated with the express waybill identification code and the information of the logistics platform to which the express waybill identification code belongs.
  6. 根据权利要求5所述的方法,在所述派件平台向获取到的所述目标手机号码发送派件信息的同时,还包括:The method according to claim 5, when the dispatch platform sends dispatch information to the obtained target mobile phone number, the method further comprises:
    所述派件平台向以下至少之一推送所述派件信息:所述物流信息共享平台、所述电商平台、所述物流平台。The delivery platform pushes the delivery information to at least one of the following: the logistics information sharing platform, the e-commerce platform, and the logistics platform.
  7. 根据权利要求1所述的方法,其中,所述派件信息包括:派件完成信息或包裹滞留信息。The method according to claim 1, wherein the dispatch information comprises: dispatch completion information or package detention information.
  8. 一种快递派单信息发送的装置,包括:A device for sending express dispatch information, including:
    快递运单识别模块,设置为获取快递运单识别码;The express waybill identification module is set to obtain the express waybill identification code;
    第一指令发送模块,设置为向物流信息共享平台发送第一目标手机号码获取指令,其中,所述第一目标手机号码获取指令包括快递运单识别码;The first instruction sending module is configured to send a first target mobile phone number acquisition instruction to the logistics information sharing platform, wherein the first target mobile phone number acquisition instruction includes an express waybill identification code;
    第一判断模块,设置为判断是否接收到所述快递运单识别码对应的目标手机号码,其中,在所述物流信息共享平台根据所述快递运单识别码获取所述目标手机号码成功的情况下,所述第一判断模块接收所述物流信息共享平台获取到的所述目标手机号码,在所述物流信息共享平台根据所述快递运单识别码获取所述目标手机号码失败的情况下,所述第一判断模块接收所述物流信息共享平台向所述第一判断模块反馈的所述物流信息共享平台获取所述目标手机号码失败的信息;The first judgment module is configured to judge whether the target mobile phone number corresponding to the express waybill identification code is received, wherein, in the case that the logistics information sharing platform successfully obtains the target mobile phone number according to the express waybill identification code, The first judgment module receives the target mobile phone number obtained by the logistics information sharing platform, and in the case that the logistics information sharing platform fails to obtain the target mobile phone number according to the express waybill identification code, the first A judgment module receives information that the logistics information sharing platform has failed to obtain the target mobile phone number that is fed back by the logistics information sharing platform to the first judgment module;
    派件信息发送模块,设置为在所述第一判断模块接收到所述目标手机号码的情况下,向所述目标手机号码发送派件信息。The dispatch information sending module is configured to send dispatch information to the target mobile phone number when the first judgment module receives the target mobile phone number.
  9. 一种包含计算机可执行指令的存储介质,其中,所述计算机可执行指令在由计算机处理器执行时用于执行如权利要求1-7中任一项所述的快递派单信息发送的方法。A storage medium containing computer-executable instructions, wherein the computer-executable instructions are used to execute the method for sending express dispatch information according to any one of claims 1-7 when executed by a computer processor.
  10. 一种快递柜,包括:A kind of express cabinet, including:
    至少一个处理器;At least one processor;
    存储器,设置为存储至少一个程序;Memory, set to store at least one program;
    当所述至少一个程序被所述至少一个处理器执行,使得所述至少一个处理器实现如权利要求1-7中任一项所述的快递派单信息发送的方法。When the at least one program is executed by the at least one processor, the at least one processor implements the method for sending express dispatch information according to any one of claims 1-7.
PCT/CN2020/088631 2019-05-08 2020-05-06 Express order delivery information sending method and device, and storage medium and express cabinet WO2020224569A1 (en)

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