WO2020018448A1 - Hybrid eventing system - Google Patents

Hybrid eventing system Download PDF

Info

Publication number
WO2020018448A1
WO2020018448A1 PCT/US2019/041855 US2019041855W WO2020018448A1 WO 2020018448 A1 WO2020018448 A1 WO 2020018448A1 US 2019041855 W US2019041855 W US 2019041855W WO 2020018448 A1 WO2020018448 A1 WO 2020018448A1
Authority
WO
WIPO (PCT)
Prior art keywords
information
user device
topic
item
communication
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
PCT/US2019/041855
Other languages
English (en)
French (fr)
Inventor
Yingwu Zhao
Hal Scott Hildebrand
Lawrence MCALPIN
Alex Warshavsky
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Salesforce Inc
Original Assignee
Salesforce com Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Salesforce com Inc filed Critical Salesforce com Inc
Priority to CN201980048026.4A priority Critical patent/CN112437939B/zh
Priority to JP2021502557A priority patent/JP7142144B2/ja
Priority to EP19837012.4A priority patent/EP3824424A4/en
Publication of WO2020018448A1 publication Critical patent/WO2020018448A1/en
Anticipated expiration legal-status Critical
Ceased legal-status Critical Current

Links

Classifications

    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • G06Q30/0241Advertisements
    • G06Q30/0251Targeted advertisements
    • G06Q30/0257User requested
    • G06Q30/0258Registration
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • G06Q30/0241Advertisements
    • G06Q30/0251Targeted advertisements
    • G06Q30/0257User requested
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/50Network services
    • H04L67/55Push-based network services

Definitions

  • An eventing system can be a component of a customer relationship management system.
  • An entry of an item of information about a topic e.g., a sales lead for a potential buyer of a particular part
  • an information memory of the eventing system can be referred to as an event.
  • Information in an access control memory of the eventing system can be used to identify an individual having a subscription to receive a notification of the event (e.g., the item of information about the topic (e.g., the sales lead for the potential buyer of the particular part)).
  • the eventing system can be configured to communicate the notification of the event to a user device associated with the individual having the subscription.
  • FIG. l is a diagram illustrating an example of an environment for an eventing system according to the disclosed technologies.
  • FIG. 2 is a diagram of a timeline with example points in time associated with operations performed by an eventing system.
  • FIG. 3 is a diagram illustrating an example of the first information memory according to the disclosed technologies.
  • FIG. 4 is a diagram illustrating an example of the second information memory according to the disclosed technologies.
  • FIG. 5 is a diagram illustrating an example of the third information memory according to the disclosed technologies.
  • FIG. 6 is a diagram illustrating an example of a configuration of the information memory according to the disclosed technologies.
  • FIG. 7 is a diagram illustrating an example of the first access control memory according to the disclosed technologies.
  • FIG. 8 is a diagram illustrating an example of the second access control memory according to the disclosed technologies.
  • FIG. 9 is a diagram illustrating an example of the third access control memory according to the disclosed technologies.
  • FIG. 10 is a diagram illustrating an example of a configuration of the access control memory according to the disclosed technologies.
  • FIG. 11 is a diagram illustrating an example of a user device according to the disclosed technologies.
  • FIGS. 12A and 12B are a flow diagram illustrating an example of a method for communicating items of information according to the disclosed technologies.
  • FIGS. 13 A and 13B are a flow diagram illustrating another example of a method for communicating items of information according to the disclosed technologies.
  • FIGS. 14A and 14B are a flow diagram illustrating yet another example of a method for communicating items of information according to the disclosed technologies.
  • FIGS. 15A and 15B are a flow diagram illustrating still another example of a method for communicating items of information according to the disclosed technologies. DETAILED DESCRIPTION
  • a statement that a component can be“configured to” perform an operation can be understood to mean that the component requires no structural alterations, but merely needs to be placed into an operational state (e.g., be provided with electrical power, have an underlying operating system running, etc.) in order to perform the operation.
  • an operational state e.g., be provided with electrical power, have an underlying operating system running, etc.
  • FIG. 1 is a diagram illustrating an example of an environment 100 for an eventing system according to the disclosed technologies.
  • the environment 100 can include a first processor 102, a second processor 104, a third processor 106, a first information memory 108, a second information memory 110, a third information memory 112, a first access control memory 114, a second access control memory 116, a third access control memory 118, a first user device 120, a second user device 122, and a third user device 124.
  • the first processor 102 can be configured to communicate with the first user device 120, the second user device 122, and the third user device 124.
  • the second processor 104 can be configured to communicate with the first user device 120, the second user device 122, and the third user device 124.
  • the third processor 106 can be configured to communicate with the first user device 120, the second user device 122, and the third user device 124.
  • the first user device 120 can be configured to communicate with the first processor 102, the second processor 104, and the third processor 106.
  • the second user device 122 can be configured to communicate with the first processor 102, the second processor 104, and the third processor 106.
  • the third user device 124 can be configured to communicate with the first processor 102, the second processor 104, and the third processor 106.
  • Communication between any of the first processor 102, the second processor 104, and the third processor 106 and any of the first user device 120, the second user device 122, and the third user device 124 can be performed, for example, in a telecommunications network configured to allow computers to exchange data. Connections between any of the first processor 102, the second processor 104, and the third processor 106 and any of the first user device 120, the second user device 122, and the third user device 124 can be established using cable media, wireless media, or both.
  • Data traffic can be organized according to a variety of communications protocols including, for example, the Internet Protocol Suite (Transmission Control Protocol/Internet Protocol (TCP/IP)), the Institute of Electrical and Electronics Engineers (IEEE) 802 protocol suite, the synchronous optical networking (SONET) protocol, the Asynchronous Transfer Mode (ATM) switching technique, or any combination thereof.
  • TCP/IP Transmission Control Protocol/Internet Protocol
  • IEEE Institute of Electrical and Electronics Engineers
  • SONET synchronous optical networking
  • ATM Asynchronous Transfer Mode
  • An entry of an item of information about a topic into an information memory of the eventing system can be referred to as an event.
  • Information in an access control memory of the eventing system can be used to identify an individual having a subscription to receive a notification of the event (e.g., the item of information about the topic).
  • the eventing system can be configured to communicate the notification of the event to a user device associated with the individual having the subscription.
  • the topic can be associated with any of a variety of subjects: news items, sales leads, etc.
  • the eventing system can be, for example, a component of a customer relationship management (CRM) system.
  • CRM customer relationship management
  • the CRM system can be for a sales force for a parts manufacturing company.
  • the parts manufacturing company can manufacture Part #1, Part #2, and Part #3.
  • Part #1 can be used in the manufacture of Product A.
  • Part #2 can be used in the manufacture of Product B and the manufacture of Product C.
  • Part #3 can be used in the manufacture of Product C.
  • the eventing system can be used to assist the workflow associated with individuals pursuing sales leads for Part #1, Part #2, and Part #3.
  • the first processor 102, the first information memory 108, and the first access control memory 114 can be associated with a first topic (e.g., sales leads for potential buyers of Part #1).
  • a first topic e.g., sales leads for potential buyers of Part #1.
  • One or more of the first processor 102, the first information memory 108, and the first access control memory 114 can be combined.
  • the first processor 102, the first information memory 108, and the first access control memory 114 can be a first system 126 (e.g., a sales lead system for potential buyers of Part #1).
  • the second processor 104, the second information memory 110, and the second access control memory 116 can be associated with a second topic (e.g., sales leads for potential buyers of Part #2).
  • a second topic e.g., sales leads for potential buyers of Part #2.
  • One or more of the second processor 104, the second information memory 110, and the second access control memory 116 can be combined.
  • the second processor 104, the second information memory 110, and the second access control memory 116 can be a second system 128 (e.g., a sales lead system for potential buyers of Part #2).
  • the third processor 106, the third information memory 112, and the third access control memory 118 can be associated with a third topic (e.g., sales leads for potential buyers of Part #3).
  • a third topic e.g., sales leads for potential buyers of Part #3.
  • One or more of the third processor 106, the third information memory 112, and the third access control memory 118 can be combined.
  • the third processor 106, the third information memory 112, and the third access control memory 118 can be a third system 130 (e.g., a sales lead system for potential buyers of Part #3).
  • first processor 102 the second processor 104, and the third processor 106 can be combined.
  • first processor 102, the second processor 104, and the third processor 106 can be combined as a processor 132.
  • first information memory 108 the second information memory 110, and the third information memory 112 can be combined.
  • first information memory 108, the second information memory 110, and the third information memory 112 can be combined as an information memory 134.
  • first access control memory 114 the second access control memory 116, and the third access control memory 118 can be combined.
  • the first access control memory 114, the second access control memory 116, and the third access control memory 118 can be combined as an access control memory 136.
  • the processor 132, the information memory 134, and the access control memory 136 can be combined as an eventing system 138.
  • the first user device 120 can be associated with an individual pursuing sales leads associated with manufacturers of Product A (e.g., Anne Alpha).
  • the second user device 122 can be associated with an individual pursuing sales leads associated with manufacturers of Product B (e.g., Brian Bravo).
  • the third user device 124 can be associated with an individual pursuing sales leads associated with manufacturers of Product C (e.g., Cindy Charles).
  • FIG. 2 is a diagram of a timeline 200 with example points in time associated with operations performed by an eventing system.
  • FIG. 3 is a diagram illustrating an example of the first information memory 108 according to the disclosed technologies.
  • the first information memory 108 can be associated with the first topic (e.g., sales leads for potential buyers of Part #1).
  • an entry of an item of information e.g., a sales lead (e.g., Dave Delta)
  • a first time e.g., ti
  • an entry of an item of information e.g., a sales lead (e.g., Elbe Echo)
  • a second time e.g., t3
  • an entry of an item of information e.g., a sales lead (e.g., Gina Golf)
  • a third time e.g., ts
  • an entry of an item of information e.g., a sales lead (e.g., Ilana India)
  • a fourth time e.g., ti2
  • FIG. 4 is a diagram illustrating an example of the second information memory 110 according to the disclosed technologies.
  • the second information memory 110 can be associated with the second topic (e.g., sales leads for potential buyers of Part #2).
  • the second topic e.g., sales leads for potential buyers of Part #2.
  • an entry of an item of information e.g., a sales lead (e.g., Frank Foxtrot)
  • a fifth time e.g., t 4
  • an entry of an item of information e.g., a sales lead (e.g., Henry Hotel)
  • FIG. 5 is a diagram illustrating an example of the third information memory 112 according to the disclosed technologies.
  • the third information memory 112 can be associated with the third topic (e.g., sales leads for potential buyers of Part #3).
  • a sales lead e.g., Gina Golf
  • a sales lead e.g., Henry Hotel
  • FIG. 6 is a diagram illustrating an example of a configuration of the information memory 134 according to the disclosed technologies.
  • an entry of an item of information e.g., a sales lead (e.g., Dave Delta)
  • the first topic e.g., Part #1
  • a first time e.g., ti
  • an entry of an item of information e.g., a sales lead (e.g., Elbe Echo)
  • associated with the first topic e.g., Part #1
  • a second time e.g., t 3
  • an entry of an item of information e.g., a sales lead (e.g., Frank Foxtrot), associated with the second topic (e.g., Part #2
  • a third time e.g., t 4
  • an entry of an item of information e.g., a sales lead (e.g., Gina Golf)
  • FIG. 7 is a diagram illustrating an example of the first access control memory 114 according to the disclosed technologies.
  • the first access control memory 114 can be associated with the first topic (e.g., sales leads for potential buyers of Part #1).
  • the first access control memory 114 can include information that identifies one or more individuals having subscriptions to receive notifications of events related to Part #1 (e.g., an individual pursuing sales leads associated with manufacturers of Product A (e.g., Anne Alpha)).
  • FIG. 8 is a diagram illustrating an example of the second access control memory 116 according to the disclosed technologies.
  • the second access control memory 116 can be associated with the second topic (e.g., sales leads for potential buyers of Part #2).
  • the second access control memory 116 can include information that identifies one or more individuals having subscriptions to receive notifications of events related to Part #2 (e.g., an individual pursuing sales leads associated with manufacturers of Product B (e.g., Brian Bravo) and an individual pursuing sales leads associated with manufacturers of Product C (e.g., Cindy Charles)).
  • FIG. 9 is a diagram illustrating an example of the third access control memory 118 according to the disclosed technologies.
  • the third access control memory 118 can be associated with the third topic (e.g., sales leads for potential buyers of Part #3).
  • the third access control memory 118 can include information that identifies one or more individuals having subscriptions to receive notifications of events related to Part #3 (e.g., an individual pursuing sales leads associated with manufacturers of Product C (e.g., Cindy).
  • FIG. 10 is a diagram illustrating an example of a configuration of the access control memory 136 according to the disclosed technologies.
  • the access control memory 136 can include information that identifies one or more individuals having subscriptions to receive notifications of events related to the first topic (e.g., Part #1 (e.g., an individual pursuing sales leads associated with manufacturers of Product A (e.g., Anne Alpha))); information that identifies one or more individuals having subscriptions to receive notifications of events related to the second topic (e.g., Part #2 (e.g., an individual pursuing sales leads associated with manufacturers of Product B (e.g., Brian Bravo) and an individual pursuing sales leads associated with manufacturers of Product C (e.g., Cindy Charles))); and information that identifies one or more individuals having subscriptions to receive notifications of events related to the third topic (e.g., Part #3 (e.g., an individual pursuing sales leads associated with manufacturers of Product C (e.g., Cindy Charles))).
  • Part #1 e.g., an individual pursuing sales leads
  • FIG. 11 is a diagram illustrating an example of a user device 1100 according to the disclosed technologies.
  • the user device 1100 can be the first user device 120, the second user device 122, or the third user device 124.
  • the user device 1100 can include a user device processor 1102 and a user device memory 1104.
  • the user device 1100 can be any suitable electronic device such as a desktop computer, a laptop computer, a tablet computer, a web portal, an enterprise portal, an intranet portal, a captive portal, a smartphone, a personal digital assistant, or the like.
  • a capacity of the user device memory 1104 can be substantially less than a capacity of the first information memory 108, the second information memory 110, or the third information memory 112 (or the information memory 134).
  • an eventing system can be configured to communicate, in a push mode, a notification of an event (e.g., an item of information about a topic (e.g., a sales lead for a potential buyer of a particular part)) to a user device associated with an individual having a subscription to receive the notification of the event.
  • a notification of an event e.g., an item of information about a topic (e.g., a sales lead for a potential buyer of a particular part)
  • a user device associated with an individual having a subscription to receive the notification of the event.
  • a first item of information associated with a topic e.g., a first sales lead for a potential buyer of Part #1 (e.g., Dave Delta)
  • a first time e.g., ti
  • the first processor 102 (or the processor 132) can perform, without a request from a user device and in response to an entry of the first item of information into the first information memory 108 (or the information memory 134), a first operation and a second operation to process the first item of information.
  • the first processor 102 (or the processor 132) can cause a retrieval, from the first access control memory 114 (or the access control memory 136), of information that identifies one or more individuals having subscriptions to receive items of information about the topic (e.g., an individual pursuing sales leads associated with manufacturers of Product A (e.g., Anne Alpha)).
  • the first processor 102 (or the processor 132) can cause a communication of the first item of information to the first user device 120, which can be associated with an individual having a subscription to receive the items of information about the topic (e.g., Anne Alpha).
  • Anne Alpha could have, on the first user device 120, logged into an application configured to interact with the eventing system.
  • the first user device 120 can receive the first item of information and can store it.
  • the user device 1100 can store the first item of information (e.g., the first sales lead for the potential buyer of Part #1 (e.g., Dave Delta)) in the user device memory 1104 where this information can be available to Anne Alpha in her effort to pursue sales leads for potential buyers of Part #1.
  • the first item of information e.g., the first sales lead for the potential buyer of Part #1 (e.g., Dave Delta)
  • the user device memory 1104 where this information can be available to Anne Alpha in her effort to pursue sales leads for potential buyers of Part #1.
  • a second item of information associated with the topic e.g., a second sales lead for a potential buyer of Part #1 (e.g., Elbe Echo) can be entered into the first information memory 108 (or the information memory 134) at a second time (e.g., t2).
  • the first processor 102 or the processor 132 can perform, without a request from a user device and in response to an entry of the second item of information into the first information memory 108 (or the information memory 134), the first operation and the second operation to process the second item of information.
  • the first processor 102 (or the processor 132) can cause a retrieval, from the first access control memory 114 (or the access control memory 136), of information that identifies one or more individuals having subscriptions to receive items of information about the topic (e.g., an individual pursuing sales leads associated with manufacturers of Product A (e.g., Anne Alpha)).
  • the first processor 102 (or the processor 132) can cause a communication of the second item of information to the first user device 120, which can be associated with an individual having a subscription to receive the items of information about the topic (e.g., Anne Alpha).
  • the processor can: (1) reject the second item of information (e.g., the second sales lead for the potential buyer of Part #1 (e.g., Ellie Echo)) and (2) cause a
  • an application associated with a method for communicating items of information in a conventional eventing system operating in a push mode may determine a capacity of the memory (e.g., the user device memory 1104) to be used for the application. For example, because Anne Alpha may not have completed her effort to pursue the first sales lead for the potential buyer of Part #1 (e.g., Dave Delta), the application may maintain this first item of information in the memory (e.g., the user device memory 1104) such that this memory may not have sufficient capacity to store the second item of information (e.g., the second sales lead for the potential buyer of Part #1 (e.g., Ellie Echo)).
  • the second sales lead for the potential buyer of Part #1 e.g., Ellie Echo
  • time consumed by the first processor 102 (or the processor 132) to process the message that indicates the rejection of the second item of information can interfere with an ability of the first processor 102 (or the processor 132) to perform, in response to an entry of a third item of information about the topic (e.g., a third sales lead for a potential buyer of Part #1 (e.g., Gina Golf)) into the first information memory 108 (or the information memory 134) at a third time (e.g., ts), the first operation and the second operation to process the third item of information.
  • a third item of information about the topic e.g., a third sales lead for a potential buyer of Part #1 (e.g., Gina Golf)
  • a third time e.g., ts
  • such interference can result in a delay of time before the first processor 102 (or the processor 132) can perform the first operation and the second operation to process the third item of information.
  • an eventing system can be configured to communicate, in a pull mode, a notification of an event (e.g., an item of information about a topic (e.g., a sales lead for a potential buyer of a particular part)) to a user device associated with an individual having a subscription to receive the notification of the event.
  • an event e.g., an item of information about a topic (e.g., a sales lead for a potential buyer of a particular part)
  • the first processor 102 or the processor 132 can perform, in response to a receipt, at a first time (e.g., ti), of a first request, from the first user device 120, for one or more items of information about a topic, a set of operations to process the first request.
  • the first processor 102 (or the processor 132) can cause a retrieval, from the first access control memory 114 (or the access control memory 136), of information that identifies one or more individuals having subscriptions to receive the items of information about the topic (e.g., an individual pursuing sales leads associated with manufacturers of Product A (e.g., Anne Alpha)).
  • the first processor 102 (or the processor 132) can process a determination that the individual associated with the first user device 120 (e.g., Anne Alpha) is among the one or more individuals having the subscriptions to receive the items of information about the topic (e.g., the individual pursuing the sales leads associated with manufacturers of Product A (e.g., Anne Alpha)).
  • the first processor 102 (or the processor 132) can cause a communication of a first item of information associated with the topic (e.g., a first sales lead for a potential buyer of Part #1 (e.g., Dave Delta)), which was entered into the first information memory 108 (or the information memory 134) at the first time (ti), to the first user device 120.
  • a first item of information associated with the topic e.g., a first sales lead for a potential buyer of Part #1 (e.g., Dave Delta)
  • the first user device 120 can receive the first item of information and can store it.
  • the user device 1100 can store the first item of information (e.g., the first sales lead for the potential buyer of Part #1 (e.g., Dave Delta)) in the user device memory 1104 where this information can be available to Anne Alpha in her effort to pursue sales leads for potential buyers of Part #1.
  • the first item of information e.g., the first sales lead for the potential buyer of Part #1 (e.g., Dave Delta)
  • the user device memory 1104 where this information can be available to Anne Alpha in her effort to pursue sales leads for potential buyers of Part #1.
  • the first processor 102 again can perform, in response to a receipt, at a second time (e.g., h), of a second request, from the first user device 120, for one or more items of information about the topic, a set of operations to process the second request.
  • the first processor 102 (or the processor 132) can cause a retrieval, from the first access control memory 114 (or the access control memory 136), of information that identifies one or more individuals having subscriptions to receive the items of information about the topic (e.g., an individual pursuing sales leads associated with
  • the first processor 102 can process a determination that the individual associated with the first user device 120 (e.g., Anne Alpha) is among the one or more individuals having the subscriptions to receive the items of information about the topic (e.g., the individual pursuing the sales leads associated with manufacturers of Product A (e.g., Anne Alpha)).
  • the first processor 102 cannot cause a communication of an item of information associated with the topic (e.g., a sales lead for a potential buyer of Part #1) to the first user device 120.
  • time consumed by the first processor 102 (or the processor 132) to process the second request can interfere with an ability of the first processor 102 (or the processor 132) to perform, in response to a receipt, at a third time (e.g., t3), of a third request, from the first user device 120, for one or more items of information about the topic, a set of operations to process the third request to cause a communication of a second item of information associated with the topic (e.g., a second sales lead for a potential buyer of Part #1 (e.g., Elbe Echo)), which was entered into the first information memory 108 (or the information memory 134) at the third time (t3), to the first user device 120.
  • a third time e.g., t3
  • FIGS. 12A and 12B are a flow diagram illustrating an example of a method 1200 for communicating items of information according to the disclosed technologies.
  • a first item of information associated with a topic can be entered into an information memory.
  • a first item of information associated with a topic e.g., a first sales lead for a potential buyer of Part #1 (e.g., Dave Delta)
  • Part #1 e.g., Dave Delta
  • a processor of an eventing system can cause a retrieval, from an access control memory, of an information that identifies an entity having a subscription to receive items of information about the topic.
  • the processor 132 of the eventing system 138 can cause a retrieval, from the access control memory 136, of an information that identifies an entity having a subscription to receive items about the topic (e.g., an individual pursuing sales leads associated with manufacturers of Product A (e.g., Anne Alpha)).
  • the access control memory 136 can be combined with the information memory 134.
  • the processor can cause a first communication, to a user device, of the first item of information.
  • the first communication can be based at least in part on the eventing system being, with respect to the user device and the topic, in a first mode.
  • the first mode can be a configuration to cause the eventing system to cause, without a request from a user device, a communication of an item of information to the user device in response to an entry of the item of information into the information memory.
  • the user device can be associated with an entity having a subscription to receive items of information associated with the topic.
  • the processor 132 can cause a first communication, to the first user device 120, of the first item of information (e.g., the first sales lead for the potential buyer of Part #1 (e.g., Dave Delta)).
  • the processor can cause, after causing the first communication, the eventing system to be, with respect to the user device and the topic, in a second mode.
  • the second mode can be a configuration to cause the eventing system to refrain from causing a communication of an item of information to a user device.
  • the processor 132 can cause, after causing the first communication, the eventing system 138 to be, with respect to the first user device 120 and the topic, in a second mode.
  • a second item of information associated with the topic can be entered, after the eventing system has been caused to be, with respect to the user device and the topic, in the second mode, into the information memory.
  • a second item of information associated with the topic e.g., a second sales lead for a potential buyer of Part #1 (e.g., Elbe Echo)
  • Part #1 e.g., Elbe Echo
  • the second item of information can be a plural number of second items of information.
  • a plural number of second items of information associated with the topic can be entered, after the eventing system has been caused to be, with respect to the user device and the topic, in the second mode, into the information memory.
  • a plural number of second items of information associated with the topic e.g., a second sales lead for a potential buyer of Part #1 (e.g., Elbe Echo) and a third sales lead for a potential buyer of Part #1 (e.g., Gina Golf)
  • a second sales lead for a potential buyer of Part #1 e.g., Elbe Echo
  • a third sales lead for a potential buyer of Part #1 e.g., Gina Golf
  • the processor can receive, from the user device, a first signal to cause the eventing system to switch, with respect to the user device and the topic, from the second mode to the first mode.
  • the processor 132 can receive, from the first user device 120, a first signal to cause the eventing system 138 to switch, with respect to the first user device 120 and the topic, from the second mode to the first mode.
  • the processor can obtain a measure of network bandwidth capacity between the processor and the user device.
  • the processor 132 can determine the measure of network bandwidth capacity between the processor 132 and the first user device 120.
  • the processor 132 can receive, from an outside source (not illustrated), the measure of network bandwidth capacity between the processor 132 and the first user device 120.
  • the processor can determine, based on the measure of the network bandwidth capacity, a number of the items of information communicable to the user device within a duration of time. For example, with reference to FIG. 1, the processor 132 can determine, based on the measure of the network bandwidth capacity, a number of the items of information (e.g., 1) communicable to the first user device 120 within a duration of time
  • the processor can cause a second communication, to the user device, of the second item of information.
  • the second communication can be based at least in part on the eventing system being, with respect to the user device and the topic, in the first mode.
  • the processor 132 can cause a second communication, to the first user device 120, of the second item of information (e.g., the second sales lead for the potential buyer of Part #1 (e.g., Elbe Echo)).
  • the second item of information can be a plural number of second items of information.
  • a plural number of second items of information associated with the topic can be entered, after the eventing system has been caused to be, with respect to the user device and the topic, in the second mode, into the information memory.
  • a plural number of second items of information associated with the topic e.g., a second sales lead for a potential buyer of Part #1 (e.g., Elbe Echo) and a third sales lead for a potential buyer of Part #1 (e.g., Gina Golf)
  • a plural number of second items of information associated with the topic e.g., a second sales lead for a potential buyer of Part #1 (e.g., Elbe Echo) and a third sales lead for a potential buyer of Part #1 (e.g., Gina Golf)
  • the eventing system 138 has been caused to be, with respect to the first user device 120 and the topic, in the second mode, into the information memory 134.
  • the second communication can be a communication of a lesser of the plural number of the second items of information and the number of the second items of information communicable to the first user device within the duration of time.
  • the second communication can be a communication of a lesser of the plural number of the second items of information (e.g., 2) and the number of the second items of information communicable to the first user device 120 within the duration of time (e.g., 1). That is, in this example the processor 132 can cause a communication of one of the second items of information (e.g., Elbe Echo or Gina Golf).
  • the first signal can include a value.
  • the value can be a requested number of the second items of information.
  • the second communication can be a communication of a lesser of the plural number of the second items of information and the requested number of the second items of information.
  • the first signal can include a value (e.g., 1).
  • the value can be a requested number of the second items of information.
  • the second communication can be a communication of a lesser of the plural number of the second items of information (e.g., 2) and the requested number of the second items of information (e.g., 1).
  • the processor 132 can cause a communication of one of the second items of information (e.g., Elbe Echo or Gina Golf).
  • the first signal can include a value.
  • the value can be information about an available memory capacity, of a user device memory of the user device, to receive the items of information.
  • the information about the available memory capacity can be that the available memory capacity is sufficient to receive one additional item of information.
  • the second communication can be a communication of a lesser of the plural number of the second items of information and a number of the second items of information that corresponds to the information about the available memory capacity. For example, with reference to FIGS.
  • the first signal can include a value about information about an available memory capacity, of the user device memory 1104 of the first user device 120, to receive the items of information that corresponds to an available memory capacity to receive one additional item of information.
  • the second communication can be a communication of a lesser of the plural number of the second items of information (e.g., 2) and a number of the second items of information that corresponds to the information about the available memory capacity (e.g., 1). That is, in this example the processor 132 can cause a communication of one of the second items of information (e.g., Elbe Echo or Gina Golf).
  • the processor can cause, at a first time, the eventing system to be, with respect to the user device and the topic, in the second mode.
  • a first portion of the plural number of the second items of information can be entered into the information memory between the first time and a second time.
  • a second portion of the plural number of the second items of information can be entered into the information memory between the second time and a third time.
  • the first signal can be received at the third time.
  • the second communication can be a communication of the first portion of the plural number of second items of information.
  • the second communication can be a communication of the second portion of the plural number of second items of information.
  • the processor 132 can cause, at a first time (e.g., h), the eventing system 138 to be, with respect to the first user device 120 and the topic, in the second mode.
  • a first portion e.g., Elbe Echo
  • a second portion e.g., Gina Golf
  • the first signal can be received at the third time (t7).
  • the second communication can be a communication of the first portion (e.g.,
  • the second communication can be a communication of the second portion (e.g., Gina Golf) of the plural number of the second items of information.
  • a third item of information associated with the topic can be entered into the information memory after receiving the first signal.
  • a fourth item of information associated with the topic e.g., a fourth sales lead for a potential buyer of Part #1 (e.g., Ilana India)
  • Part #1 e.g., Ilana India
  • the processor can cause a third communication, to the user device, of the third item of information.
  • the third communication can be based at least in part on the eventing system being, with respect to the user device and the topic, in the first mode.
  • the processor 132 can cause a third communication, to the first user device 120, of the fourth item of information (e.g., the fourth sales lead for the potential buyer of Part #1 (e.g., Ilana India)).
  • the individual associated with the first user device 120 can operate the eventing system 138 in a manner to place the eventing system 132 in a push mode at a time that is convenient for the individual.
  • This can avoid a situation in which the first user device 120 might otherwise reject an item of information and cause a communication, to the eventing system 138, of a message that indicates the rejection of the item of information.
  • This can avoid causing the eventing system 138 to need to process the message such that the time consumed to process the message would interfere with (e.g., cause a delay in) an ability of the eventing system 138 to process other items of information.
  • allowing the individual associated with the first user device 120 (e.g., Anne Alpha) to control the timing of when the eventing system 138 is placed in a push mode can also avoid the need for the individual associated with the first user device 120 (e.g., Anne Alpha) to communicate repeated requests for items of information, as would be required if the eventing system 138 was operated in a pull mode. This, in turn, can avoid causing the eventing system 138 to need to process the repeated requests such that the time consumed to process the repeated requests would interfere with (e.g., cause a delay in) an ability of the eventing system 138 to process other items of information.
  • the processor can receive, from the user device, a second signal to cause the eventing system to be, with respect to the user device and the topic, in the second mode.
  • the processor 132 can receive, from the first user device 120, a second signal to cause the eventing system 138 to be, with respect to the first user device 120 and the first topic, in the second mode.
  • FIGS. 13A and 13B are a flow diagram illustrating an example of a method 1300 for communicating items of information according to the disclosed technologies.
  • the method 1300 is a variation of the method 1200.
  • a first item of information associated with a first topic can be entered into an information memory.
  • a first item of information associated with a first topic e.g., a first sales lead for a potential buyer of Part #2 (e.g., Frank Foxtrot)
  • Part #2 e.g., Frank Foxtrot
  • the processor can cause a first communication, to a user device, of the first item of information.
  • the first communication can be based at least in part on the eventing system being, with respect to the user device and the first topic, in a first mode.
  • the first mode can be a configuration to cause the eventing system to cause, without a request from a user device, a communication of an item of information to the user device in response to an entry of the item of information into the information memory.
  • the user device can be associated with an entity having a first subscription to receive items of information associated with the first topic.
  • the processor 132 can cause a first communication, to the third user device 124, of the first item of information (e.g., the first sales lead for the potential buyer of Part #2 (e.g., Frank Foxtrot)).
  • the processor can cause, after causing the first communication, the eventing system to be, with respect to the user device and the first topic, in a second mode.
  • the second mode can be a configuration to cause the eventing system to refrain from causing a communication of an item of information to a user device.
  • the processor 132 can cause, after causing the first communication, the eventing system 138 to be, with respect to the third user device 124 and the first topic, in a second mode.
  • the processor can receive, from the user device, a first signal to cause the eventing system to switch, with respect to the user device and the first topic, from the second mode to the first mode.
  • the processor 132 can receive, from the third user device 124, a first signal to cause the eventing system 138 to switch, with respect to the third user device 124 and the first topic, from the second mode to the first mode.
  • a second item of information associated with the first topic can be entered into the information memory after receiving the first signal.
  • a second item of information associated with the first topic e.g., a second sales lead for a potential buyer of Part #2 (e.g., Henry Hotel)
  • Part #2 e.g., Henry Hotel
  • the processor can cause a second communication, to the user device, of the second item of information.
  • the second communication can be based at least in part on the eventing system being, with respect to the user device and the first topic, in the first mode.
  • the processor 132 can cause a second communication, to the third user device 124, of the second item of information (e.g., the second sales lead for the potential buyer of Part #2 (e.g., Henry Hotel)).
  • a third item of information associated with a second topic can be entered into the information memory.
  • a third item of information associated with a second topic e.g., a first sales lead for a potential buyer of Part #3 (e.g., Gina Golf)
  • Part #3 e.g., Gina Golf
  • the processor can cause a third communication, to the user device, of the third item of information.
  • the third communication can be based at least in part on the eventing system being, with respect to the user device and the second topic, in the first mode.
  • the entity can have a second subscription to receive items of information associated with the second topic.
  • the processor 132 can cause a third communication, to the third user device 124, of the third item of information (e.g., the first sales lead for the potential buyer of Part #3 (e.g., Gina Golf)).
  • the processor can cause, after causing the third communication, the eventing system to be, with respect to the user device and the second topic, in the second mode.
  • the processor 132 can cause, after causing the third communication, the eventing system 138 to be, with respect to the third user device 124 and the second topic, in the second mode.
  • the processor can receive, from the user device, a second signal to cause the eventing system to switch, with respect to the user device and the second topic, from the second mode to the first mode.
  • the processor 132 can receive, from the third user device 124, a second signal to cause the eventing system 138 to switch, with respect to the third user device 124 and the second topic, from the second mode to the first mode.
  • a fourth item of information associated with the second topic can be entered into the information memory after receiving the second signal.
  • a fourth item of information associated with the second topic e.g., a second sales lead for a potential buyer of Part #3 (e.g., Henry Hotel)
  • Part #3 e.g., Henry Hotel
  • the processor can cause a fourth communication, to the user device, of the fourth item of information.
  • the fourth communication can be based at least in part on the eventing system being, with respect to the user device and the second topic, in the first mode.
  • the processor 132 can cause a fourth communication, to the third user device 124, of the second item of information (e.g., the second sales lead for the potential buyer of Part #3 (e.g., Henry Hotel)).
  • the processor can include a first processor and a second processor.
  • the operations 1302, 1304, 1306, 1308, 1310, and 1312 can be performed by the first processor.
  • the operations 1314, 1316, 1318, 1320, 1322, and 1324 can be performed by the second processor.
  • the second processor 104 can perform the operations 1302, 1304, 1306, 1308, 1310, and 1312 for the items of information about the first topic
  • the third processor 106 can perform the operations 1314, 1316, 1318, 1320, 1322, and 1324 for the items of information about the second topic.
  • the information memory can include a first information memory and a second information memory.
  • the entering, into the information memory, the first item of information can be entering, into the first information memory, the first item of information.
  • the second item of information can be entering, into the first information memory, the second item of information.
  • the entering, into the information memory, the third item of information can be entering, into the second information memory, the third item of information.
  • the entering, into the information memory, the fourth item of information can be entering, into the second information memory, the fourth item of information.
  • the entering, into the information memory, the first item of information can be entering, into the second information memory 110, the first item of information (e.g., Frank Foxtrot)
  • the second item of information e.g., Henry Hotel
  • the third item of information e.g., Gina Golf
  • the fourth item of information e.g., Henry Hotel
  • the third information memory 112 the fourth item of information (e.g., Henry Hotel).
  • FIGS. 14A and 14B are a flow diagram illustrating an example of a method 1400 for communicating items of information according to the disclosed technologies.
  • the method 1400 is a variation of the method 1200.
  • a processor can cause a first retrieval, from an access control memory, of a first information that identifies a first entity having a first subscription to receive items of information about a topic.
  • the processor 132 can cause a first retrieval, from the access control memory 136, of a first information that identifies a first entity (e.g., Brian Bravo) having a first subscription to receive items of information about a topic (e.g., sales leads for potential buyers of Part #2).
  • a first entity e.g., Brian Bravo
  • a first subscription e.g., sales leads for potential buyers of Part #2.
  • the processor can cause a second retrieval, from the access control memory, of a second information that identifies a second entity having a second subscription to receive the items of information about the topic.
  • the processor 132 can cause a second retrieval, from the access control memory 136, of a second information that identifies a second entity (e.g., Cindy Charles) having a second subscription to receive the items of information about the topic (e.g., the sales leads for the potential buyers of Part #2).
  • a first item of information associated with the topic can be entered into an information memory.
  • a first item of information associated with the topic e.g., a first sales lead for a potential buyer of Part #2 (e.g., Frank Foxtrot)
  • Part #2 e.g., Frank Foxtrot
  • the processor can cause a first communication, to a first user device, of the first item of information.
  • the first communication can be based at least in part on the eventing system being, with respect to the first user device and the topic, in a first mode.
  • the first mode can be a configuration to cause the eventing system to cause, without a request from a user device, a communication of an item of information to the user device in response to an entry of the item of information into the information memory.
  • the first user device can be associated with the first entity having the first subscription to receive items of information associated with the topic. For example, with reference to FIGS.
  • the processor 132 can cause a first communication, to the second user device 122, of the first item of information (e.g., the first sales lead for the potential buyer of Part #2 (e.g., Frank Foxtrot)).
  • the processor can cause a second communication, to a second user device, of the first item of information.
  • the second communication can be based at least in part on the eventing system being, with respect to the second user device and the topic, in the first mode.
  • the second user device can be associated with the second entity having the second subscription to receive the items of information associated with the topic.
  • the processor 132 can cause a second communication, to the third user device 124, of the first item of information (e.g., the first sales lead for the potential buyer of Part #2 (e.g., Frank Foxtrot)).
  • the processor can cause, after causing the first communication, the eventing system to be, with respect to the first user device and the topic, in a second mode.
  • the second mode can be a configuration to cause the eventing system to refrain from causing a communication of an item of information to a user device.
  • the processor 132 can cause, after causing the first communication, the eventing system 138 to be, with respect to the second user device 122 and the topic, in a second mode.
  • the processor can receive, from the first user device, a signal to cause the eventing system to switch, with respect to the first user device and the topic, from the second mode to the first mode.
  • the processor 132 can receive, from the second user device 122, a signal to cause the eventing system 138 to switch, with respect to the second user device 122 and the topic, from the second mode to the first mode.
  • a second item of information associated with the topic can be entered into the information memory after receiving the signal.
  • a second item of information associated with the topic e.g., a second sales lead for a potential buyer of Part #2 (e.g., Henry Hotel)
  • Part #2 e.g., Henry Hotel
  • the processor can cause a third communication, to the first user device, of the second item of information.
  • the third communication can be based at least in part on the eventing system being, with respect to the first user device and the topic, in the first mode.
  • the processor 132 can cause a third communication, to the second user device 122, of the second item of information (e.g., the second sales lead for the potential buyer of Part #2 (e.g., Henry Hotel)).
  • FIGS. 15A and 15B are a flow diagram illustrating an example of a method 1500 for communicating items of information according to the disclosed technologies.
  • the method 1500 is a variation of the method 1200.
  • a processor can cause a first retrieval, from an access control memory, of a first information that identifies a first entity having a first subscription to receive items of information about a first topic.
  • the processor 132 can cause a first retrieval, from the access control memory 136, of a first information that identifies a first entity (e.g., Anne Alpha) having a first subscription to receive items of information about a first topic (e.g., sales leads for potential buyers of Part #1).
  • a first entity e.g., Anne Alpha
  • the processor can cause a second retrieval, from the access control memory, of a second information that identifies a second entity having a second subscription to receive the items of information about a second topic.
  • the processor 132 can cause a second retrieval, from the access control memory 136, of a second information that identifies a second entity (e.g., Brian Bravo) having a second subscription to receive the items of information about a second topic (e.g., sales leads for potential buyers of Part #2).
  • a first item of information associated with the first topic can be entered into an information memory.
  • a first item of information associated with the first topic e.g., a first sales lead for a potential buyer of Part #1 (e.g., Dave Delta)
  • Part #1 e.g., Dave Delta
  • a second item of information associated with the second topic can be entered into the information memory.
  • a second item of information associated with the second topic e.g., a first sales lead for a potential buyer of Part #2 (e.g., Frank Foxtrot)
  • Part #2 e.g., Frank Foxtrot
  • the processor can cause a first communication, to a first user device, of the first item of information.
  • the first communication can be based at least in part on the eventing system being, with respect to the first user device and the first topic, in a first mode.
  • the first mode can be a configuration to cause the eventing system to cause, without a request from a user device, a communication of an item of information to the user device in response to an entry of the item of information into the information memory.
  • the first user device can be associated with the first entity having the first subscription to receive items of information associated with the first topic.
  • the processor 132 can cause a first communication, to the first user device 120, of the first item of information (e.g., the first sales lead for the potential buyer of Part #1 (e.g., Dave Delta)).
  • the processor can cause a second communication, to a second user device, of the second item of information.
  • the second communication can be based at least in part on the eventing system being, with respect to the second user device and the second topic, in the first mode.
  • the second user device can be associated with the second entity having the second subscription to receive items of information associated with the second topic.
  • the processor 132 can cause a second communication, to the second user device 122, of the second item of information (e.g., the first sales lead for the potential buyer of Part #2 (e.g., Frank Foxtrot)).
  • the processor can cause, after causing the first communication, the eventing system to be, with respect to the first user device and the first topic, in a second mode.
  • the second mode can be a configuration to cause the eventing system to refrain from causing a communication of an item of information to a user device.
  • the processor 132 can cause, after causing the first communication, the eventing system 138 to be, with respect to the first user device 120 and the topic, in a second mode.
  • the processor can receive, from the first user device, a signal to cause the eventing system to switch, with respect to the first user device and the first topic, from the second mode to the first mode.
  • the processor 132 can receive, from the first user device 120, a signal to cause the eventing system 138 to switch, with respect to the first user device 120 and the first topic, from the second mode to the first mode.
  • a third item of information associated with the first topic can be entered into the information memory after receiving the signal.
  • a third item of information associated with the first topic e.g., a second sales lead for a potential buyer of Part #1 (e.g., Elbe Echo)
  • Part #1 e.g., Elbe Echo
  • the processor can cause a third communication, to the first user device, of the third item of information.
  • the third communication can be based at least in part on the eventing system being, with respect to the first user device and the first topic, in the first mode.
  • the processor 132 can cause a third communication, to the third user device 120, of the third item of information (e.g., the second sales lead for the potential buyer of Part #1 (e.g., Elbe Echo)).
  • the access control memory can include a first access control memory and a second access control memory.
  • the first retrieval, from the access control memory, of the first information can be a first retrieval, from the first access control memory, of the first information.
  • the second retrieval, from the access control memory, of the second information can be a second retrieval, from the second access control memory, of the second information.
  • the first retrieval, from the access control memory, of the first information can be a first retrieval, from the first access control memory 114, of the first information (e.g., Anne Alpha)
  • the second retrieval, from the access control memory, of the second information can be a second retrieval, from the second access control memory 116, of the second information (e.g., Brian Bravo).
  • implementations for communicating items of information can include or be implemented in the form of computer-implemented processes and apparatuses for practicing those processes. Implementations also can be implemented in the form of a computer program product having computer program code containing instructions implemented in non-transitory and/or tangible media, such as floppy diskettes, compact disc read-only memories (CD-ROMs), hard drives, universal serial bus (USB) drives, or any other machine readable storage medium, wherein, when the computer program code is loaded into and executed by a computer, the computer becomes an apparatus for practicing implementations for communicating the items of information.
  • CD-ROMs compact disc read-only memories
  • USB universal serial bus
  • Implementations also can be implemented in the form of computer program code, for example, whether stored in a storage medium, loaded into and/or executed by a computer, or transmitted over some transmission medium, such as over electrical wiring or cabling, through fiber optics, or via electromagnetic radiation, wherein when the computer program code is loaded into and executed by a computer, the computer becomes an apparatus for practicing implementations for communicating items of information.
  • a set of computer-readable instructions stored on a computer-readable storage medium can be implemented by a general-purpose processor, which can transform the general-purpose processor or a device containing the general-purpose processor into a special-purpose device configured to implement or carry out the instructions.
  • Implementations can be implemented using hardware that can include a processor, such as a general-purpose microprocessor and/or an application-specific integrated circuit (ASIC) that implements all or part of the techniques according to implementations of the disclosed subject matter in hardware and/or firmware.
  • the processor can be coupled to memory, such as random-access memory (RAM), read-only memory (ROM), flash memory, a hard disk or any other device capable of storing electronic information.
  • RAM random-access memory
  • ROM read-only memory
  • flash memory a hard disk or any other device capable of storing electronic information.
  • the memory can store instructions adapted to be executed by the processor to perform the techniques for communicating items of information.

Landscapes

  • Business, Economics & Management (AREA)
  • Engineering & Computer Science (AREA)
  • Finance (AREA)
  • Strategic Management (AREA)
  • Accounting & Taxation (AREA)
  • Development Economics (AREA)
  • Game Theory and Decision Science (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Information Transfer Between Computers (AREA)
  • Controls And Circuits For Display Device (AREA)
PCT/US2019/041855 2018-07-17 2019-07-15 Hybrid eventing system Ceased WO2020018448A1 (en)

Priority Applications (3)

Application Number Priority Date Filing Date Title
CN201980048026.4A CN112437939B (zh) 2018-07-17 2019-07-15 混合事件系统
JP2021502557A JP7142144B2 (ja) 2018-07-17 2019-07-15 ハイブリッドイベントシステム
EP19837012.4A EP3824424A4 (en) 2018-07-17 2019-07-15 Hybrid eventing system

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US16/037,261 US10776825B2 (en) 2018-07-17 2018-07-17 Hybrid eventing system
US16/037,261 2018-07-17

Publications (1)

Publication Number Publication Date
WO2020018448A1 true WO2020018448A1 (en) 2020-01-23

Family

ID=69162001

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2019/041855 Ceased WO2020018448A1 (en) 2018-07-17 2019-07-15 Hybrid eventing system

Country Status (5)

Country Link
US (1) US10776825B2 (https=)
EP (1) EP3824424A4 (https=)
JP (1) JP7142144B2 (https=)
CN (1) CN112437939B (https=)
WO (1) WO2020018448A1 (https=)

Families Citing this family (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US11620345B2 (en) 2018-09-24 2023-04-04 Salesforce, Inc. Method and apparatus for a mechanism for event replay when a reroute of recordation of the event occurred in a multiplexed event recordation system
US11385945B2 (en) 2018-12-03 2022-07-12 Salesforce.Com, Inc. Method and system for event consumer management in an aggregated event platform
US11416476B2 (en) 2019-10-31 2022-08-16 Salesforce.Com, Inc. Event ordering based on an identifier for a transaction
US10812608B1 (en) 2019-10-31 2020-10-20 Salesforce.Com, Inc. Recipient-based filtering in a publish-subscribe messaging system
US11599526B2 (en) 2019-10-31 2023-03-07 Salesforce.Com, Inc. Selectively publishing an event responsive to an operation on a database in a transaction which is rolled back or committed
US11714694B2 (en) 2019-11-08 2023-08-01 Salesforce, Inc. Error notification mechanism for streaming events
CN114625084B (zh) * 2022-03-02 2024-01-19 杭州康吉森自动化科技有限公司 基于控制系统的节点信息的获取方法及装置

Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR100752133B1 (ko) * 2006-05-29 2007-08-24 (주)소만사 인터넷 서비스 제공자에 의한 사용자 특화 정보 제공 방법 및 이를 실현시키기 위한 프로그램을 기록한 컴퓨터로 판독 가능한 기록 매체
US20080096531A1 (en) 2006-10-18 2008-04-24 Bellsouth Intellectual Property Corporation Event notification systems and related methods
US20100017292A1 (en) * 2008-07-18 2010-01-21 Microsoft Corporation Need-driven advertising
US20120290377A1 (en) * 2011-05-12 2012-11-15 Verizon Patent & Licensing, Inc. Providing subset of products
US20150007239A1 (en) * 2013-07-01 2015-01-01 Telefonaktiebolaget L M Ericsson (Publ) Smart pre-load for video-on-demand in an http adaptive streaming environment
US20150227981A1 (en) * 2012-09-06 2015-08-13 Ki-won Nam Smart commerce information providing system using wireless terminal and method therefor

Family Cites Families (21)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2002063123A (ja) 2000-08-22 2002-02-28 Japan Research Institute Ltd 電子メール提供装置、電子メール提供方法およびその方法をコンピュータに実行させるプログラムを記録したコンピュータ読み取り可能な記録媒体
US7580862B1 (en) * 2001-05-31 2009-08-25 The Servicemaster Company Method and system to select, schedule and purchase home services
US20030147369A1 (en) * 2001-12-24 2003-08-07 Singh Ram Naresh Secure wireless transfer of data between different computing devices
US7698276B2 (en) 2002-06-26 2010-04-13 Microsoft Corporation Framework for providing a subscription based notification system
JP2004054740A (ja) 2002-07-23 2004-02-19 Yokohama Ad Promotion Cooperative Society 営業支援装置
US7831707B2 (en) * 2006-08-02 2010-11-09 Scenera Technologies, Llc Methods, systems, and computer program products for managing electronic subscriptions
GB0623927D0 (en) * 2006-11-30 2007-01-10 Ibm Event - based activation and deactivation of subscription matching
US8041780B2 (en) * 2007-03-29 2011-10-18 Alcatel Lucent Method and apparatus for dynamically pushing content over wireless networks
EP2165520A4 (en) * 2007-06-04 2011-12-07 Redtxt Com Au Pty Ltd SUBSCRIPTION TO A MESSAGING SERVICE
US9589250B2 (en) 2008-01-11 2017-03-07 Oracle International Corporation System and method for asset registration workflows utilizing an eventing infrastructure in a metadata repository
JP2009252008A (ja) 2008-04-08 2009-10-29 Rml Kk 営業支援システム
US9128978B2 (en) 2008-05-09 2015-09-08 Project: Worldwide, Inc. Method of identifying and selecting events
US20110060642A1 (en) * 2009-08-12 2011-03-10 Garry Davis Customizable method and system for the automatic management and evaluation of business lead creation and development
US8544075B2 (en) 2010-06-15 2013-09-24 Microsoft Corporation Extending a customer relationship management eventing framework to a cloud computing environment in a secure manner
US9189770B2 (en) 2010-09-16 2015-11-17 Bullhorn, Inc. Automatic tracking of contact interactions
US20120086544A1 (en) * 2010-10-08 2012-04-12 Salesforce.Com, Inc. Following Data Records in an Information Feed
JP2015062096A (ja) 2013-09-23 2015-04-02 株式会社ミル・プロジェ. コンテンツ配信システム
AU2014386266A1 (en) * 2014-03-13 2016-09-29 Uber Technologies, Inc. Configurable push notifications for a transport service
CN105338014A (zh) * 2014-06-26 2016-02-17 青岛海尔智能家电科技有限公司 一种基于订阅机制的通信方法和主题服务器
US10152489B2 (en) * 2015-07-24 2018-12-11 Salesforce.Com, Inc. Synchronize collaboration entity files
US10360207B2 (en) 2016-11-04 2019-07-23 Sap Se Database trigger-based eventing for data changes based on a publish/subscribe mechanism

Patent Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR100752133B1 (ko) * 2006-05-29 2007-08-24 (주)소만사 인터넷 서비스 제공자에 의한 사용자 특화 정보 제공 방법 및 이를 실현시키기 위한 프로그램을 기록한 컴퓨터로 판독 가능한 기록 매체
US20080096531A1 (en) 2006-10-18 2008-04-24 Bellsouth Intellectual Property Corporation Event notification systems and related methods
US20100017292A1 (en) * 2008-07-18 2010-01-21 Microsoft Corporation Need-driven advertising
US20120290377A1 (en) * 2011-05-12 2012-11-15 Verizon Patent & Licensing, Inc. Providing subset of products
US20150227981A1 (en) * 2012-09-06 2015-08-13 Ki-won Nam Smart commerce information providing system using wireless terminal and method therefor
US20150007239A1 (en) * 2013-07-01 2015-01-01 Telefonaktiebolaget L M Ericsson (Publ) Smart pre-load for video-on-demand in an http adaptive streaming environment

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
See also references of EP3824424A4

Also Published As

Publication number Publication date
US10776825B2 (en) 2020-09-15
US20200027126A1 (en) 2020-01-23
EP3824424A4 (en) 2022-04-13
JP2021530795A (ja) 2021-11-11
JP7142144B2 (ja) 2022-09-26
CN112437939A (zh) 2021-03-02
CN112437939B (zh) 2024-07-09
EP3824424A1 (en) 2021-05-26

Similar Documents

Publication Publication Date Title
US10776825B2 (en) Hybrid eventing system
US20220393954A1 (en) Systems and methods for providing notifications of changes in a cloud-based file system
CN113391979A (zh) 监控数据展示的处理方法、设备、系统及存储介质
CN110781373B (zh) 榜单更新方法、装置、可读介质和电子设备
CN113301155B (zh) 数据路由方法、装置、设备和存储介质
CN112838980B (zh) 一种消息处理方法、系统、装置、电子设备及存储介质
CN110278229A (zh) 分布式服务集群的负载均衡方法、装置以及电子设备
CN116097691A (zh) 服务请求处置
CN108173839A (zh) 权限管理方法及系统
EP3493486A1 (en) Publishing message conversations to electronic forums
CN116109125A (zh) 信息处理方法、装置、电子设备和存储介质
CN115756875A (zh) 面向流式数据的机器学习模型在线服务部署方法及系统
CN112581241B (zh) 设备控制方法、装置、电子设备和计算机可读介质
CN106817394A (zh) 传输产品配置参数的方法和服务器
CN107688978B (zh) 用于检测重复订单信息的方法及装置
CN113612676A (zh) 社交群组的消息同步方法、装置、设备及存储介质
CN115269645B (zh) 信息查询方法、装置、电子设备和计算机可读介质
CN111752625A (zh) 用于接口mock的方法和装置
US9973486B2 (en) Systems and methods for authorizing a session between a browser and a terminal server
CN116303988B (zh) 查询请求处理方法、装置、电子设备、介质和程序产品
CN114430364A (zh) 信息展示方法、装置、电子设备和计算机可读介质
CN111723312A (zh) 数据调用方法、装置、介质及电子设备
CN115208936B (zh) 远程调用方法、系统、装置、电子设备和存储介质
CN115374379B (zh) 页面数据获取方法、页面浏览请求方法、装置和设备
CN116016477B (zh) 一种连接浏览器页面的方法、装置、设备和存储介质

Legal Events

Date Code Title Description
121 Ep: the epo has been informed by wipo that ep was designated in this application

Ref document number: 19837012

Country of ref document: EP

Kind code of ref document: A1

ENP Entry into the national phase

Ref document number: 2021502557

Country of ref document: JP

Kind code of ref document: A

NENP Non-entry into the national phase

Ref country code: DE

ENP Entry into the national phase

Ref document number: 2019837012

Country of ref document: EP

Effective date: 20210217