WO2019157832A1

WO2019157832A1 - Linen information processing method, apparatus, computer device and storage medium

Info

Publication number: WO2019157832A1
Application number: PCT/CN2018/111089
Authority: WO
Inventors: 王玥峰; 吕学文; 朴冬花; 季国强; 陶雪璇; 郭庆
Original assignee: 北京三快在线科技有限公司
Priority date: 2018-02-14
Filing date: 2018-10-19
Publication date: 2019-08-22
Also published as: BR112020008415A2; SG11202004027SA; CN108564378B; CN108564378A

Abstract

A linen information processing method, an apparatus, a computer device and a non-transitory computer readable storage medium. After a user has occupied a room in the hotel, the user can use a mobile terminal (02) to scan a visible code image provided on a target linen, then acquire a linen identifier of the target linen according to the visible code image, and send, to a cloud server (01), a query request for the linen information comprising the linen identifier, such that the cloud server (01) searches for the linen information corresponding to the linen identifier, returns the linen information to the mobile terminal (02), and then the mobile terminal (02) prompts the linen information. Thereafter, the user can obtain the linen information.

Description

Grass information processing method, device, computer equipment and storage medium

Cross-reference to related applications

The present application claims priority to Chinese Patent Application No. 2018101520919, the entire disclosure of which is incorporated herein by reference. The manner of reference is incorporated herein.

Technical field

The present application relates to a linen processing method, apparatus, computer device, and non-transitory computer readable storage medium.

Background technique

Currently, every room in the hotel needs to be laid in advance for the user to use after the room. In order to provide users with a clean and tidy environment, the hotel needs to ensure that the linen placed in the room has not been used by others since it was washed by the washing plant until the user stayed in the room. That is, the user is the first user who has laid the linen in the guest room after being washed by the washing factory.

However, after the user stays in the room, the user cannot know whether the linen laid in the room has been used by others from the time when the laundry is washed up to the time when the user stays in the room, thereby reducing the user's occupancy experience.

Summary of the invention

To solve the above technical problem, the present application provides a linen information processing method, apparatus, computer device, and non-transitory computer readable storage medium.

In a first aspect, the present application provides a method for transmitting a linen information, the method comprising:

The cloud server receives the acquisition request of the linen information sent by the mobile terminal, where the acquisition request includes a cloth identification of the target cloth, and the cloth identification is set by the mobile terminal on the target cloth by scanning. Visible to the code image;

Extracting, by the cloud server, the cloth identification from the obtaining request;

The cloud server searches for the cloth information according to the cloth identification;

The cloud server sends the linen information to the mobile terminal.

In a second aspect, the present application provides a method for acquiring a linen information, the method comprising:

The mobile terminal scans the visible code image set on the target cloth;

Obtaining, by the mobile terminal, the cloth identification of the target cloth and the server address of the cloud server storing the cloth information corresponding to the cloth identification according to the visible code image;

Sending, by the mobile terminal, the acquisition request of the linen information to the cloud server corresponding to the server address, where the acquisition request includes the linen identifier;

Receiving, by the mobile terminal, the cloth information corresponding to the linen identifier fed back by the cloud server according to the obtaining request;

The mobile terminal prompts the cloth information.

In a third aspect, the present application provides a linen information transmitting apparatus, and the apparatus includes:

a first receiving module, configured to receive an acquisition request of the linen information sent by the mobile terminal, where the acquisition request includes a linen identifier of the target linen, and the linen identification is that the mobile terminal is configured by scanning Obtained from the visible code image on the target cloth;

a first extraction module, configured to extract the cloth identification from the obtaining request;

a searching module, configured to search for the cloth information according to the cloth identification;

The first sending module is configured to send the cloth information to the mobile terminal.

In a fourth aspect, the present application provides a linen information acquiring device, and the device includes:

a scanning module for scanning a visible code image set on the target cloth;

a third obtaining module, configured to acquire, according to the visible code image, a cloth identification of the target cloth and a server address of a cloud server storing the cloth information corresponding to the cloth identification;

a third sending module, configured to send the request for acquiring the cloth information to the cloud server corresponding to the server address, where the obtaining request includes the cloth marking;

a third receiving module, configured to receive the cloth information that is fed back by the cloud server according to the obtaining request;

The first prompt module is configured to prompt the cloth information.

In a fifth aspect, the present application provides a non-transitory computer readable storage medium having stored thereon a computer program that, when executed by a processor, implements the method of the first aspect.

In a sixth aspect, the present application provides a non-transitory computer readable storage medium having stored thereon a computer program that, when executed by a processor, implements the method of the second aspect.

In a seventh aspect, the present application provides a computer device including a memory, a processor, and a computer program stored on the memory and operable on the processor, the processor executing the program to implement the method as described in the first aspect method.

In an eighth aspect, the present application provides a computer device, including a memory, a processor, and a computer program stored on the memory and operable on the processor, the processor executing the program, as described in the second aspect method.

In the embodiment of the present application, after the user stays in the hotel in the hotel, if the user has the need to query the linen information corresponding to the target cloth laid in the room, the user can use the mobile terminal to scan and set the target cloth. The visible code image is obtained, and then the cloth identification of the target cloth is obtained according to the visible code image, and the query request for the cloth information including the cloth identification is sent to the cloud server, so that the cloud server searches for the cloth identification identifier. Corresponding the cloth information, and returning the cloth information to the mobile terminal, and then the mobile terminal prompts the cloth information. The user can then get the linen information. Therefore, by the method of the embodiment of the present application, after the user stays in the guest room, the user can obtain the linen information corresponding to the linen laid in the guest room, thereby being able to determine whether the linen laid in the guest room is Used by others to improve the user experience.

DRAWINGS

1 is a structural block diagram of an embodiment of a linen information processing system of the present application;

2 is a flow chart showing the steps of an embodiment of a linen information processing method of the present application;

3 is a flow chart showing the steps of an embodiment of a method for transmitting linen information according to the present application;

4 is a flow chart of steps of an embodiment of a method for acquiring linen information according to the present application;

5 is a structural block diagram of an embodiment of a linen information transmitting apparatus of the present application;

FIG. 6 is a structural block diagram of an embodiment of a linen information acquiring apparatus of the present application.

Detailed ways

The above described objects, features, and advantages of the present invention will become more apparent from the following detailed description.

Referring to FIG. 1, a block diagram of a structure of an embodiment of a linen information processing system of the present application is shown. The system includes a cloud server 01 and a mobile terminal 02, and a communication connection between the cloud server 01 and the mobile terminal 02. The mobile terminal 02 can be a device such as a mobile phone or a tablet.

Referring to FIG. 2, a flow chart of steps of an embodiment of a linen information processing method of the present application is shown. The method is applied to the system shown in FIG. 1, and the method may include the following steps:

In step S101, the mobile terminal scans the visible code image set on the target cloth;

The visible code image includes a barcode image and/or a two-dimensional code image and the like.

In an embodiment, after the user stays in the room in the hotel, if the user needs to query the cloth information of the target cloth laid in the room, the user can scan the visible code image set on the target cloth using the mobile terminal. Then, the cloth information of the target cloth is obtained by the following steps S102 to S109.

Among them, the linen information includes: cleaning information on the process of cleaning the cloth in the washing factory, usage information used after the cloth is delivered to the hotel, the owner of the linen and/or the cloth. Grass advertising information, etc.

However, in an embodiment, after the customer stays in the room in the hotel, the customer may not know that the cloth information of the target cloth can be obtained by scanning the visible code image on the target cloth. In order to enable the customer to know the cloth information of the target cloth, the user's mobile terminal may send a prompt message for prompting the customer to obtain the linen information of the cloth by scanning the visible code image on the cloth.

For example, the cloud server sends prompt information to the mobile terminal, and the prompt information is used to prompt the user to obtain the linen information of the cloth by scanning the visible code image on the cloth. The mobile terminal receives the prompt information sent by the cloud server, and prompts the prompt information, for example, displaying or playing the prompt information. When the user perceives the prompt information prompted by the mobile terminal, the user can use the mobile terminal to scan the visible code image set on the linen to obtain the linen information of the linen. If the user needs to obtain the cloth information of the target cloth, the user can control the mobile terminal to perform step S101, and then obtain the cloth information of the target cloth through the following steps S102 to S109.

However, if the user using the mobile terminal does not need to stay in the hotel, after the cloud server sends the prompt information to the mobile terminal, although the mobile terminal prompts the prompt information, the user does not need and cannot be visible through scanning the cloth. The code image acquires the linen information of the cloth, and the prompt information is invalid prompt information for the user, and the cloud server sends the prompt information that is invalid to the user to the mobile terminal, which wastes the network resource between the cloud server and the mobile terminal.

Therefore, in order to avoid wasting network resources between the cloud server and the mobile terminal, in an embodiment, the cloud server needs to determine whether the user needs to stay in the hotel. If it is determined that the user needs to stay in the hotel, the cloud server determines that the user needs to scan the linen. After obtaining the cloth information of the cloth, the visible code image on the upper side sends the prompt information to the mobile terminal. Thus, the prompt information is valid prompt information for the user.

In an embodiment, if the user needs to stay in the hotel, the user needs to be allocated a room in the hotel in advance, otherwise, it is not necessary to allocate the room in the hotel for the user in advance.

In one scenario, when a user submits an order to a hotel in a hotel through a cloud server, the hotel needs to allocate a room for the user, or the hotel needs to assign the user when the user checks in the room at the hotel front desk. Room.

After the user is assigned a room in the hotel, the user needs to stay in the hotel. If the user needs to stay in the hotel, the user may need to obtain the linen information by scanning the visible code image on the linen.

Therefore, after the user is allocated a room in the hotel, the hotel equipment in the hotel can send notification information to the cloud server, the notification information includes the account identifier of the user, and the notification information is used to notify the user corresponding to the account identifier in the hotel. Allocate rooms.

When the cloud server receives the notification information, it can obtain the room allocated by the user in the hotel corresponding to the account identifier, thereby determining that the user needs to obtain the linen information of the cloth by scanning the visible code image on the cloth. And sending the prompt information to the mobile terminal. In this way, the prompt information is valid prompt information for the user, thereby avoiding wasting network resources between the cloud server and the mobile terminal.

In another embodiment of the present application, in actual situations, there are a plurality of hotels for the user to select, and some of the linens in the hotel can obtain the linen information of the cloth by scanning the visible code image on the cloth, however, another part The linen in the hotel cannot be obtained by scanning the visible code image on the linen to obtain the linen information.

For example, among one-star hotels to five-star hotels, linens in one-star hotels, two-star hotels, and three-star hotels cannot obtain linen information by scanning visible image images on linen. In order to improve the experience of users staying in four-star hotels and five-star hotels, the linen in four-star hotels and five-star hotels can obtain cloth cloth by scanning the visible code image on the linen. Grass information.

If the linen in the hotel where the user stays is not able to obtain the linen information by scanning the visible code image on the linen, for example, the cloth in the hotel where the user is staying is not provided with a visible code image. After the cloud server sends the prompt information to the mobile terminal and the mobile terminal prompts the prompt information, the user may search for the visible code image on the target cloth laid in the guest room, and try to obtain the visible code image by scanning the visible code image. The target cloth linen information, but the user can not find the visible code image on the target cloth, and the grass information of the target cloth can not be obtained. Secondly, the user may also think that the target cloth is not clean because he cannot find the visible code image on the target cloth, which will bring the user a lower occupancy experience.

Therefore, in order to improve the user's occupancy experience, the hotel equipment (for example, a computer) needs to add the hotel logo of the hotel where the user stays in the notification information before sending the notification information to the cloud server, and the hotel logos of different hotels are different.

Therefore, the notification information received by the cloud server further includes the hotel identifier of the hotel where the user stays; therefore, the cloud server also needs to determine whether the cloth in the hotel corresponding to the hotel identifier supports the visible code image on the scan cloth. Obtaining the linen information of the linen; if the linen in the hotel corresponding to the hotel logo supports obtaining the linen information of the linen by scanning the visible code image on the linen, sending the prompt information to the mobile terminal; The linen in the hotel corresponding to the hotel logo does not support obtaining the linen information of the linen by scanning the visible code image on the linen, and the prompt information is not transmitted to the mobile terminal.

In still another embodiment of the present application, a plurality of rooms may be included in the hotel, and the cloth laid in a part of the room may obtain the linen information of the cloth by scanning the visible code image on the cloth, however, the cloth is placed on another The linen in some rooms cannot be obtained by scanning the visible code image on the linen to obtain the linen information.

For example, the hotel includes both regular and superior rooms. The linen placed in the ordinary room cannot be obtained by scanning the visible code image on the linen to obtain the linen information. In order to improve the experience of the users staying in the superior rooms, the linens placed in the superior rooms can be used to obtain the linen information of the linens by scanning the visible code image on the linen.

If the linen placed in the guest's room cannot be obtained by scanning the visible code image on the linen, the linen information is obtained. For example, the cloth placed in the guest's room is not provided with a visible code. The image, after the cloud server sends the prompt information to the mobile terminal and the mobile terminal prompts the prompt information, the user may search for the visible code image on the target cloth and try to obtain the cloth information of the target cloth by scanning the visible code image. However, the user can't find the visible code image on the target cloth, and the information of the target cloth can't be obtained. Secondly, the user may also think that the target cloth is not clean because he cannot find the visible code image on the target cloth, which will bring the user a lower occupancy experience.

Therefore, in order to improve the user's occupancy experience, on the basis of the foregoing embodiments, before the hotel device sends the notification information to the cloud server, in addition to the need to add the hotel logo of the hotel where the user stays in the notification information, the notification is also required. The information is added to the room ID of the room assigned by the user in the hotel where the user is staying.

Therefore, the notification information received by the cloud server also includes the room identification of the room allocated for the user in the hotel. The cloud server also needs to determine whether the linen in the room corresponding to the room identifier supports obtaining the linen information of the linen by scanning the visible code image on the linen; if the room identification corresponds to the linen support in the room Obtaining the information of the linen by scanning the visible code image on the cloth, sending the prompt information to the mobile terminal; if the linen in the room corresponding to the room identifier does not support the visible code image on the scan cloth If the cloth information of the cloth is obtained, the prompt information is not sent to the mobile terminal.

In step S102, the mobile terminal acquires the cloth identification of the target cloth and the server address of the cloud server storing the cloth information corresponding to the cloth identification according to the visible code image;

In an embodiment, the mobile terminal may parse the visible code image to obtain the target identification of the cloth and the server address of the cloud server storing the cloth information corresponding to the cloth identification.

In step S103, the mobile terminal sends a request for obtaining the linen information to the cloud server corresponding to the server address, where the acquisition request includes the linen identifier;

In step S104, the cloud server receives the acquisition request;

In step S105, the cloud server extracts the linen identifier from the acquisition request;

In an embodiment, the specified data bit of the specific field of the data frame of the acquisition request is used to store the linen identifier of the linen, and therefore, in this step, the specification of the specific field in the acquisition request may be The cloth identification is obtained in the data bit.

In step S106, the cloud server searches for the corresponding cloth information according to the cloth identification;

In an embodiment, the corresponding cloth information includes the cloth information of the target cloth corresponding to the cloth label, or the corresponding cloth information includes the cloth information of the target cloth corresponding to the cloth label. The linen information of the linen that belongs to the same set as the target linen, placed in the same room, or placed in the room corresponding to the same order.

For example, linen includes quilts, sheets, pillows, and pillowcases. In a room in a hotel, it is assumed that a set of linen is required in the room, such as a quilt cover, a bed sheet, a pillow towel, and a pillowcase. The quilt is a linen, the bed is a linen, the bolster is a linen, and the pillowcase is also a linen. And the four linens have different logos. The user scans the visible code image on one of the four linens using the mobile terminal, not only can obtain the cloth information of the cloth, but also obtain other linens belonging to the same linen as the cloth. Cloth information.

In an embodiment, the cloth information includes: the cloth information is acquired by the user from a time period after the target cloth is cleaned by the water washing factory and distributed to the hotel until the cloud server receives the acquisition request. The number of times.

Among them, when the target linen is cleaned and distributed to the hotel by the washing factory, the cloud server sets the number of times the target linen information is acquired by the user to zero.

When the cloud server receives the request for obtaining the cloth information, and sends the cloth information of the target cloth according to the acquisition request, the number of times the cloth information of the target cloth is acquired by the user is updated.

In an embodiment, for the user, after the user stays in the hotel, the user can access the target linen in the guest room, and then the mobile terminal can obtain the target linen by scanning the visible code image on the target cloth. information.

Therefore, when the user stays in the hotel, if the number of times the cloth information obtained by scanning the visible code image on the target cloth is obtained by the user is greater than zero, it means that after the target cloth is cleaned by the washing factory and distributed to the hotel, During the time between the time the user stayed in the hotel, the target linen was placed in the room and used by others. If the number of times the cloth information obtained by scanning the visible code image on the target cloth is obtained by the user is equal to zero, the time from the last time the target cloth is washed by the washing factory and distributed to the hotel until the user stays in the hotel. Within, the target cloth has not been used by others.

However, when the target linen was last cleaned by the washing plant and distributed to the hotel, sometimes the merchants also need to inquire about the target linen information. For example, the hotel staff is laying the target linen in a room. Before the middle, you need to query the linen information of the target cloth to determine whether the target cloth has been used. If it has not been used, then the target cloth will be placed in the room. Thus, from the time the target linen was last cleaned by the washing plant and distributed to the hotel, and the user stayed in the hotel, the hotel staff might use the mobile terminal to scan the visible image on the target cloth. The target linen information.

If the target linen is recently cleaned by the washing plant and distributed to the hotel until the target linen is placed between the rooms, if the hotel staff uses the mobile terminal to scan the visible code on the target cloth. The image captures the grass information of the target cloth. Since the cloud server cannot determine who needs to obtain the information of the target cloth, the cloud server may default to the information of the user acquiring the target cloth, and then the cloud server will Updates the number of times the target linen information is acquired by the user. After the user stays in the room, if the user uses the mobile terminal to scan the grass information of the target cloth by scanning the visible code image on the target cloth, the target cloth grass included in the cloth information of the target cloth obtained by the user is included. The number of times the cloth information is obtained by the user is greater than zero, and the user will think that the target cloth is placed in the room before being used by others, that is, the target cloth is not a clean cloth, thereby reducing the user. Staying experience.

However, in fact, the target cloth was not used in the guest room before being used by others, that is, the target cloth was actually clean linen, and the target cloth linen information was acquired by the user more than zero. It is because the information on the target linen has been obtained by the merchants. However, the merchants only obtain the information of the target linen because they need to lay the target cloth in the room, not because the target cloth needs to be used to obtain the target cloth. Grass linen information.

Therefore, in order to eliminate the user's misunderstanding and improve the user's occupancy experience, whenever the cloud server receives the request for obtaining the target linen information, it can be determined whether the user needs to obtain the target cloth linen information, or the merchant needs Get the cloth information of the target cloth. If the user needs to obtain the cloth information of the target cloth, after the cloth information of the target cloth is sent to the mobile terminal used by the user, the number of times the cloth information of the target cloth is acquired by the user needs to be updated. If the merchant needs to obtain the cloth information of the target linen, the number of times the cloth information of the target cloth is acquired by the user is not updated after the information of the target linen is sent to the mobile terminal used by the merchant.

In an embodiment, the request for obtaining the linen information sent by the mobile terminal to the cloud server further includes an account identifier that is logged in on the mobile terminal, where the account identifier includes the account identifier of the user or the merchant identifier of the merchant. Merchants can include hotels and washing plants.

If the registered account identifier is the user's account identifier, if the routing information is sent to the mobile terminal, the number of times the cloth information corresponding to the cloth identification is acquired by the user is updated; if the mobile terminal is not sent to the mobile terminal The information of the cloth is not updated, and the number of times the cloth information corresponding to the cloth identification is acquired by the user is not updated; if the account identifier of the login is the business identifier of the merchant, the information of the cloth corresponding to the cloth identification is not updated by the user. The number of times.

In this way, even if the target cloth has been cleaned and distributed to the hotel by the washing factory, the merchant has obtained the information of the target linen, and the cloud server does not update the number of times the target cloth information is acquired by the user. That is to say, the number of times the target linen information is acquired by the user is still zero, thereby eliminating the user's misunderstanding and improving the user's occupancy experience.

In another embodiment, the target linen is placed in the guest room before the user is about to stay in the hotel, so the user cannot access the target linen before staying at the hotel, and the user can only be after staying at the hotel. Using the mobile terminal to obtain the cloth information of the target cloth by scanning the visible code image on the target cloth, that is, the user needs to be located in the room of the hotel to use the mobile terminal to obtain the target cloth by scanning the visible code image on the target cloth. Cloth information.

If the mobile terminal scans the visible code image on the target cloth outside the area where the hotel is located, the user who is not in the hotel uses the mobile terminal to obtain the cloth information of the target cloth by scanning the visible code image on the target cloth, and It is the other person who uses the mobile terminal to obtain the cloth information of the target cloth by scanning the visible code image on the target cloth.

For example, in order to damage the reputation of the hotel, the hotel’s competitors privately sneak into the washing plant or the hotel to capture the visible code image set on the target linen; or, in the process of distributing the target linen from the washing plant to the hotel or from The hotel returns to the washing factory to take a visible code image set on the target cloth, and then reveals the visible code image on the target cloth; or the user still leaves the scanned visible image after leaving the hotel, after which someone I will continue to try to use the mobile terminal to scan the visible code image on the target cloth to see what information can be obtained, but these people do not have the actual need to obtain the target linen information.

In an embodiment, the cloud server only needs to send the target linen information to the person who has the actual demand for the linen information of the target cloth. For example, the cloud server only needs to send the target cloth to the user who needs to stay in the hotel. The information of the cloth so that the users who need to stay in the hotel can obtain the information of the target linen, without sending the information of the target linen to others other than the users who need to stay in the hotel. Otherwise, the cloud server will waste. Network resources and system resources of the cloud server.

Therefore, in order to save the network resources and system resources of the cloud server, the cloud server needs to determine whether the received request for the received linen information is sent by the user who needs to stay at the hotel using the mobile terminal. If it is sent by the user who needs to stay at the hotel using the mobile terminal, it is determined that the user has the actual demand for obtaining the linen information of the target linen, and the information of the target linen is sent to the mobile terminal used by the user who needs to stay at the hotel. If it is not the user who needs to stay at the hotel to use the mobile terminal to send, it is determined that the user does not have the actual demand for the linen information of the target linen, and does not send the linen information of the target linen.

In an embodiment, in order to enable the cloud server to determine whether the received request for the received linen information is sent by the user who needs to stay in the hotel, the mobile terminal sends the mobile terminal to the cloud server. The current location.

Therefore, the cloud server further extracts the current location information of the mobile terminal from the acquisition request, and identifies the current location of the target cloth according to the linen identification; and identifies the hotel where the hotel is located. The location area; if the current location of the mobile terminal is located in the location area where the hotel is located, the information of the target linen is sent to the mobile terminal. If the current location of the mobile terminal is outside the location area where the hotel is located, the information of the target linen is not sent to the mobile terminal.

The location of the hotel includes a circular area centered on the location of the hotel, or a geographical block around the hotel, defined by the road network.

In yet another embodiment, the target linen is placed in the guest room before the user is about to stay in the hotel, so the user cannot access the target linen before staying at the hotel, and the user can only be after staying at the hotel. The mobile terminal is used to obtain the cloth information of the target cloth by scanning the visible code image on the target cloth.

In one embodiment, the user is not the guest room at any time. If the user needs to stay in the hotel's room, the hotel needs to allocate the room for the user and set the allowed time period for the user-assigned room. The user can only stay in the hotel's room during the allowed check-in time, but cannot allow the check-in time. Check out the hotel room outside the section.

If the mobile terminal scans the visible code image on the target cloth outside the allowed check-in time period, the user who is not in the hotel may use the mobile terminal to obtain the cloth information of the target cloth by scanning the visible code image on the target cloth, and It is the other person who uses the mobile terminal to obtain the cloth information of the target cloth by scanning the visible code image on the target cloth.

For example, in order to damage the reputation of the hotel, the hotel’s competitors privately sneak into the washing plant or the hotel to capture the visible code image set on the target cloth, or someone in the process of distributing the target linen from the washing factory to the hotel or from The hotel returns to the washing factory to take a visible code image set on the target cloth, and then reveals the visible code image on the target cloth. After that, some people, such as children, are allowed to stay outside the allowed time period. To the visible code image on the target cloth, sometimes I try to use the mobile terminal to scan the visible code image on the target cloth to see what information can be obtained, but these people do not get the actual information of the target cloth. demand.

Therefore, in order to save network resources and system resources of the cloud server, it may be determined whether the received request for the cloth information is sent by the user who needs to stay at the hotel using the mobile terminal. If so, it is determined that the user has the actual demand for the linen information of the target linen, and the information of the target linen is sent to the mobile terminal used by the user who needs to stay at the hotel. If not, it is determined that the user does not have the actual demand for the linen information of the target linen, and does not send the linen information of the target linen.

In an embodiment, in order to enable the cloud server to determine whether the received request for the received linen information is sent by the user who needs to stay in the hotel, the mobile terminal sends the request to the cloud server. The account identifier of the user logged in on the mobile terminal and the originating time of the acquisition request.

Therefore, the cloud server may also extract the account identifier of the user logged in on the mobile terminal and the initiation time of the acquisition request from the acquisition request, and identify the target cloth according to the cloth identification. The current hotel; according to the account identifier, obtain an allowable check-in time period for the room allocated by the user in the hotel where the target linen is currently located; if the initiation time is within the allowable check-in time period, send the target linen to the mobile terminal The information of the cloth; if the originating time is not within the allowed staying period, or if the target linen is currently in the hotel, there is no allowable check-in period for the user corresponding to the account identifier, then the target cloth is not sent to the mobile terminal. Grass linen information.

In step S107, the cloud server sends the cloth information to the mobile terminal.

In step S108, the mobile terminal receives the cloth information;

In step S109, the mobile terminal prompts the linen information.

The mobile terminal may display the cloth information on the screen, and/or play the prompt information by using a voice, a prompt sound, or the like.

Further, when the user finishes using the target linen, the hotel staff needs to return the target linen to the washing factory for cleaning. When the target cloth is washed by the washing factory, the cloud server will clear the number of times the target linen information is acquired by the user.

In an embodiment, after the user stays in the hotel in the hotel, if the user has the need to query the linen information corresponding to the target linen placed in the room, the user can scan the setting on the target cloth using the mobile terminal. a visible code image, and then obtaining a cloth identification of the target cloth according to the visible code image, and sending a query request including the linen information of the cloth identification to the cloud server, so that the cloud server searches for the cloth identification Corresponding the cloth information, and returning the cloth information to the mobile terminal, and then the mobile terminal prompts the cloth information. The user can then get the linen information. Therefore, by the method of the embodiment of the present application, after the user stays in the guest room, the user can obtain the linen information corresponding to the linen laid in the guest room, thereby being able to determine whether the linen laid in the guest room is Others have used it to improve the user experience.

Referring to FIG. 3, a flow chart of a method for transmitting a linen information method of the present application is shown. The method is applied to the cloud server 01 shown in FIG. 1, and the method may include the following steps:

In step S201, receiving an acquisition request of the linen information sent by the mobile terminal, where the acquisition request includes a cloth identification of the target cloth, and the cloth identification is that the mobile terminal is set in the target cloth by scanning. Obtained from the visible code image on the grass;

In step S202, the cloth identification is extracted from the acquisition request;

In step S203, searching for the cloth information according to the cloth identification;

In step S204, the cloth information is transmitted to the mobile terminal.

In an embodiment, after the user stays in the hotel in the hotel, if the user has the need to query the linen information corresponding to the target linen placed in the room, the user can scan the setting on the target cloth using the mobile terminal. Obtaining a code image, and then obtaining a cloth identification of the target cloth according to the visible code image, and sending a query request including the cloth information of the cloth identification to the cloud server, so that the cloud server searches for the cloth identification The cloth information and return the cloth information to the mobile terminal, and then the mobile terminal prompts the cloth information. The user can then get the linen information. Therefore, by the method of the embodiment of the present application, after the user stays in the guest room, the user can obtain the linen information corresponding to the linen laid in the guest room, thereby being able to determine whether the linen laid in the guest room is Used by others to improve the user experience.

Referring to FIG. 4, a flow chart of the steps of the method for acquiring the cloth information of the present application is shown. The method is applied to the mobile terminal 02 shown in FIG. 1. The method may specifically include the following steps:

In step S301, scanning a visible code image set on the target cloth;

In step S302, the cloth identification of the target cloth and the server address of the cloud server storing the cloth information corresponding to the cloth identification are obtained according to the visible code image;

In step S303, the acquisition request of the linen information is sent to the cloud server corresponding to the server address, where the acquisition request includes the linen identifier;

In step S304, receiving the cloth information fed back by the cloud server according to the acquisition request;

In step S305, the linen information is presented.

It should be noted that, for the method embodiments, for the sake of simple description, they are all expressed as a series of action combinations, but those skilled in the art should understand that the embodiments of the present application are not limited by the described action sequence, because In accordance with embodiments of the present application, certain steps may be performed in other sequences or concurrently. In the following, those skilled in the art should also understand that the embodiments described in the specification are all preferred embodiments, and the actions involved are not necessarily required in the embodiments of the present application.

Referring to FIG. 5, a structural block diagram of an embodiment of a cloth information transmitting apparatus according to the present application is shown. The apparatus may specifically include the following modules:

The first receiving module 11 is configured to receive an acquisition request of the cloth information sent by the mobile terminal, where the acquisition request includes a cloth identification of the target cloth, and the cloth identification is that the mobile terminal is set at the target by scanning Obtained from the visible code image on the linen;

a first extraction module 12, configured to extract the cloth identification from the acquisition request;

The searching module 13 is configured to search for the cloth information according to the cloth identification;

The first sending module 14 is configured to send the cloth information to the mobile terminal.

In an embodiment, the apparatus further includes:

The second sending module is configured to send prompt information to the mobile terminal, where the prompt information is used to prompt the user to obtain the linen information of the cloth by scanning the visible code image on the cloth.

In an embodiment, the apparatus further includes:

The second receiving module is configured to receive notification information, where the notification information includes an account identifier of the user, and is used to notify the user to allocate a room in the hotel.

In an embodiment, the notification information further includes a hotel identifier of the hotel, and the device further includes:

a first judging module, configured to determine whether the linen in the hotel supports obtaining the linen information of the cloth by scanning the visible code image on the cloth;

The second sending module is further configured to: if supported, send prompt information to the mobile terminal; if not, send prompt information to the mobile terminal.

In an embodiment, the notification information further includes a room identifier of the guest room, and the device further includes:

a second judging module, configured to determine whether the cloth in the room supports obtaining the cloth information of the cloth by scanning the visible code image on the cloth;

In an embodiment, the linen information includes:

The number of times the linen information is acquired by the user during a period between when the target cloth is most recently washed by the washing factory and distributed to the hotel, and when the cloud server receives the acquisition request.

In an embodiment, the obtaining request further includes an account identifier that is logged in on the mobile terminal, where the account identifier includes an account identifier of the user or a merchant identifier of the merchant;

The device also includes:

a first update module, configured to: if the account ID of the login is an account identifier of the user, if the cloth information is sent to the mobile terminal, update the number of times the cloth information is acquired by the user; Sending the cloth information to the mobile terminal, and not updating the number of times the cloth information is acquired by the user;

The second update module is configured to: if the account ID of the login is the merchant identifier of the merchant, the number of times the cloth information is acquired by the user is not updated.

In an embodiment, the apparatus further includes:

a first acquiring module, configured to acquire an initiation time of the obtaining request if the registered account identifier is an account identifier of the user;

a first identification module, configured to identify, according to the cloth identification, a hotel where the target cloth is currently located;

a second obtaining module, configured to acquire, according to the account identifier of the user, an allowed staying period of the room allocated by the user in the hotel where the target linen is currently located;

The first sending module is further configured to: if the initiation time is within the allowed check-in time period, send the cloth information to the mobile terminal; if the initiation time is not in the allowed check-in time period The cloth information is not sent to the mobile terminal if there is no allowed occupancy period of the user in the hotel where the target linen is currently located.

In an embodiment, the apparatus further includes:

The clearing module is configured to clear the number of times the cloth information is acquired by the user when the target cloth is washed by the washing factory.

In an embodiment, the obtaining request further includes a current location of the mobile terminal;

The device also includes:

a second identification module, configured to identify, according to the cloth identification, a hotel where the target cloth is currently located;

a third identification module, configured to identify a location area where the hotel is located;

a second extraction module, configured to extract a current location of the mobile terminal from the acquiring request;

The first sending module is further configured to: if the current location is located in the location area, send the cloth information to the mobile terminal.

Referring to FIG. 6, a block diagram of a structure of an apparatus for acquiring a linen information according to the present application is shown. The apparatus may specifically include the following modules:

a scanning module 21, configured to scan a visible code image set on the target cloth;

a third obtaining module 22, configured to acquire, according to the visible code image, a cloth identification of the target cloth and a server address of a cloud server storing the cloth information corresponding to the cloth identification;

The third sending module 23 is configured to send a request for obtaining the linen information to the cloud server corresponding to the server address, where the obtaining request includes the cloth marking;

The third receiving module 24 is configured to receive the cloth information that is fed back by the cloud server according to the obtaining request;

The first prompting module 25 is configured to prompt the cloth information.

In an embodiment, the apparatus further includes:

a fourth receiving module, configured to receive the prompt information sent by the cloud server, where the prompt information is used to prompt the user to obtain the cloth information of the cloth by scanning the visible code image on the cloth;

The second prompt module is configured to prompt the prompt information.

In an embodiment, the linen information includes:

In an embodiment, the obtaining request further includes an account identifier that is logged in on the mobile terminal, and the account identifier includes an account identifier of the user or a merchant identifier of the merchant.

In an embodiment, the obtaining request further includes a current location of the mobile terminal.

For the device embodiment, since it is basically similar to the method embodiment, the description is relatively simple, and the relevant parts can be referred to the description of the method embodiment.

Although the above is an example of a hotel, it should be understood that the hotels here include standard hotels, non-standard hotels, hotels, apartments, short-term rentals, and homestays that can provide accommodation services.

The various embodiments in the present specification are described in a progressive manner, and each embodiment focuses on differences from other embodiments, and the same similar parts between the various embodiments can be referred to each other.

Those skilled in the art will appreciate that embodiments of the embodiments of the present application can be provided as a method, apparatus, or computer program product. Therefore, the embodiments of the present application may take the form of an entirely hardware embodiment, an entirely software embodiment, or an embodiment combining software and hardware. Moreover, embodiments of the present application may employ computer program products embodied on one or more non-transitory computer usable storage media (including but not limited to disk storage, CD-ROM, optical storage, etc.) having computer usable program code embodied therein. form.

Embodiments of the present application are described with reference to flowcharts and/or block diagrams of methods, terminal devices (systems), and computer program products according to embodiments of the present application. It will be understood that each flow and/or block of the flowchart illustrations and/or FIG. These computer program instructions can be provided to a processor of a general purpose computer, special purpose computer, embedded processor or other programmable data processing terminal device to produce a machine such that instructions are executed by a processor of a computer or other programmable data processing terminal device Means are provided for implementing the functions specified in one or more of the flow or in one or more blocks of the flow chart.

The computer program instructions can also be stored in a computer readable memory that can direct a computer or other programmable data processing terminal device to operate in a particular manner, such that the instructions stored in the computer readable memory produce an article of manufacture comprising the instruction device. The instruction device implements the functions specified in one or more blocks of the flowchart or in a flow or block of the flowchart.

These computer program instructions can also be loaded onto a computer or other programmable data processing terminal device such that a series of operational steps are performed on the computer or other programmable terminal device to produce computer-implemented processing, such that the computer or other programmable terminal device The instructions executed above provide steps for implementing the functions specified in one or more blocks of the flowchart or in a block or blocks of the flowchart.

While a preferred embodiment of the embodiments of the present application has been described, those skilled in the art can make further changes and modifications to the embodiments once they are aware of the basic inventive concept. Therefore, the appended claims are intended to be interpreted as including all the modifications and the modifications

Finally, it should also be noted that in this context, relational terms such as the second and the like are merely used to distinguish one entity or operation from another entity or operation, and do not necessarily require or imply these entities or operations. There is any such actual relationship or order between them. Furthermore, the terms "comprises" or "comprising" or "comprising" or any other variations are intended to encompass a non-exclusive inclusion, such that a process, method, article, or terminal device that includes a plurality of elements includes not only those elements but also Other elements that are included, or include elements inherent to such a process, method, article, or terminal device. An element defined by the phrase "comprising a ..." does not exclude the presence of additional identical elements in the process, method, article, or terminal device that comprises the element, without further limitation.

The above is a detailed description of a method, a device, a computer device and a non-transitory computer readable storage medium for providing cloth information processing provided by the present application. The principle and implementation manner of the present application are described in the following. The description of the above embodiments is only for helping to understand the method of the present application and its core ideas; at the same time, for those of ordinary skill in the art, depending on the idea of the present application, there will be changes in specific implementations and applications. In summary, the contents of this specification are not to be construed as limiting the application.

Claims

A method for sending linen information includes:

The cloud server receives the acquisition request of the linen information sent by the mobile terminal, where the acquisition request includes a cloth identification of the target cloth, and the cloth identification is set by the mobile terminal on the target cloth by scanning. Visible to the code image;

Extracting, by the cloud server, the cloth identification from the obtaining request;

The cloud server searches for the cloth information according to the cloth identification;

The cloud server sends the linen information to the mobile terminal.
The method according to claim 1, wherein before receiving the acquisition request of the linen information sent by the mobile terminal, the method further includes:

The cloud server sends prompt information to the mobile terminal, where the prompt information is used to prompt the user to obtain the linen information of the linen by scanning the visible code image on the cloth.
The method according to claim 2, further comprising: before sending the prompt information to the mobile terminal, further comprising:

The cloud server receives notification information, where the notification information includes an account identifier of the user, and is used to notify that the user has been allocated a room in the hotel.
The method according to claim 3, wherein the notification information further includes a hotel identifier of the hotel, the method further comprising:

The cloud server determines whether the cloth in the hotel supports obtaining the cloth information of the cloth by scanning the visible code image on the cloth;

If supported, the cloud server sends the prompt information to the mobile terminal;

If not supported, the cloud server does not send the prompt information to the mobile terminal.
The method of claim 4, wherein the notification information further comprises a room identification of the guest room, the method further comprising:

Determining, by the cloud server, whether the linen in the guest room supports obtaining the linen information of the linen by scanning the visible code image on the linen;

If supported, the cloud server sends the prompt information to the mobile terminal;

If not supported, the cloud server does not send the prompt information to the mobile terminal.
The method of claim 1 wherein the linen information comprises:

The number of times the linen information is acquired by the user during a period between when the target cloth is most recently washed by the washing factory and distributed to the hotel, and when the cloud server receives the acquisition request.
The method according to claim 6, wherein the obtaining request further comprises an account identifier logged in on the mobile terminal, the account identifier comprising an account identifier of the user or a merchant identifier of the merchant;

If the registered account identifier is the user's account identifier, if the cloth information is sent to the mobile terminal, the cloud server updates the number of times the cloth information is acquired by the user; The mobile terminal sends the cloth information, and the cloud server does not update the number of times the cloth information is acquired by the user;

If the registered account identifier is a merchant identifier of the merchant, the cloud server does not update the number of times the cloth information is acquired by the user.
The method of claim 7, wherein the method further comprises:

If the account ID of the login is an account identifier of the user, the cloud server acquires an initiation time of the acquisition request;

The cloud server identifies, according to the cloth identification, a hotel where the target cloth is currently located;

The cloud server acquires, according to the account identifier of the user, an allowable check-in period of the room allocated by the user in the hotel where the target linen is currently located;

And if the initiation time is within the allowed check-in time period, the cloud server sends the linen information to the mobile terminal; if the initiation time is not within the allowed check-in time period, or if The cloud server does not send the linen information to the mobile terminal in the hotel where the target linen is currently located.
The method according to any one of claims 6-8, wherein the cloud server clears the number of times the cloth information is acquired by the user when the target cloth is washed by the washing factory.
The method according to any one of claims 1-8, wherein the acquisition request further comprises a current location of the mobile terminal;

The method further includes:

The cloud server identifies, according to the cloth identification, a hotel where the target cloth is currently located;

The cloud server identifies a location area where the hotel is located;

Extracting, by the cloud server, a current location of the mobile terminal from the acquiring request;

If the current location is located in the location area, the cloud server sends the linen information to the mobile terminal.
A method for obtaining cloth information includes:

The mobile terminal scans the visible code image set on the target cloth;

Obtaining, by the mobile terminal, the cloth identification of the target cloth and the server address of the cloud server storing the cloth information corresponding to the cloth identification according to the visible code image;

Sending, by the mobile terminal, the acquisition request of the linen information to the cloud server corresponding to the server address, where the acquisition request includes the linen identifier;

Receiving, by the mobile terminal, the cloth information fed back by the cloud server according to the acquisition request;

The mobile terminal prompts the cloth information.
The method of claim 11 wherein the method further comprises:

The mobile terminal receives the prompt information sent by the cloud server, where the prompt information is used to prompt the user to obtain the linen information of the cloth by scanning the visible code image on the cloth;

The mobile terminal prompts the prompt information.
The method according to claim 11, wherein the linen information comprises:

The number of times the linen information is acquired by the user during a period between when the target cloth is most recently washed by the washing factory and distributed to the hotel, and when the cloud server receives the acquisition request.
The method according to claim 13, wherein the obtaining request further comprises an account identifier logged in on the mobile terminal, the account identifier comprising an account identifier of the user or a merchant identifier of the merchant.
The method of claim 11 wherein said obtaining request further comprises a current location of said mobile terminal.
A linen information transmitting device, comprising:

a first receiving module, configured to receive an acquisition request of the linen information sent by the mobile terminal, where the acquisition request includes a linen identifier of the target linen, and the linen identification is that the mobile terminal is configured by scanning Obtained from the visible code image on the target cloth;

a first extraction module, configured to extract the cloth identification from the obtaining request;

a searching module, configured to search for the cloth information according to the cloth identification;

The first sending module is configured to send the cloth information to the mobile terminal.
A linen information acquiring device, comprising:

a scanning module for scanning a visible code image set on the target cloth;

a third obtaining module, configured to acquire, according to the visible code image, a cloth identification of the target cloth and a server address of a cloud server storing the cloth information corresponding to the cloth identification;

a third sending module, configured to send the request for acquiring the cloth information to the cloud server corresponding to the server address, where the obtaining request includes the cloth marking;

a third receiving module, configured to receive the cloth information that is fed back by the cloud server according to the obtaining request;

The first prompt module is configured to prompt the cloth information.
A non-transitory computer readable storage medium having stored thereon a computer program, wherein the program is executed by a processor to implement the method of any one of claims 1-15.
A computer device comprising a memory, a processor, and a computer program stored on the memory and operable on the processor, wherein the processor executes the program to implement any one of claims 1-15 Said method.