CN112434764B - Information processing method, device, electronic equipment, storage medium and system - Google Patents

Information processing method, device, electronic equipment, storage medium and system Download PDF

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Publication number
CN112434764B
CN112434764B CN201910789923.2A CN201910789923A CN112434764B CN 112434764 B CN112434764 B CN 112434764B CN 201910789923 A CN201910789923 A CN 201910789923A CN 112434764 B CN112434764 B CN 112434764B
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Prior art keywords
time
terminal
information
rfid reader
writer
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CN112434764A (en
Inventor
孟毅
王晓卫
李洋
张涛
林克新
吴鹏飞
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Qingdao Haier Washing Machine Co Ltd
Haier Smart Home Co Ltd
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Qingdao Haier Washing Machine Co Ltd
Haier Smart Home Co Ltd
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Priority to CN201910789923.2A priority Critical patent/CN112434764B/en
Priority to PCT/CN2020/109562 priority patent/WO2021036844A1/en
Publication of CN112434764A publication Critical patent/CN112434764A/en
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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06K—GRAPHICAL DATA READING; PRESENTATION OF DATA; RECORD CARRIERS; HANDLING RECORD CARRIERS
    • G06K17/00—Methods or arrangements for effecting co-operative working between equipments covered by two or more of main groups G06K1/00 - G06K15/00, e.g. automatic card files incorporating conveying and reading operations
    • G06K17/0022—Methods or arrangements for effecting co-operative working between equipments covered by two or more of main groups G06K1/00 - G06K15/00, e.g. automatic card files incorporating conveying and reading operations arrangements or provisious for transferring data to distant stations, e.g. from a sensing device
    • G06K17/0029—Methods or arrangements for effecting co-operative working between equipments covered by two or more of main groups G06K1/00 - G06K15/00, e.g. automatic card files incorporating conveying and reading operations arrangements or provisious for transferring data to distant stations, e.g. from a sensing device the arrangement being specially adapted for wireless interrogation of grouped or bundled articles tagged with wireless record carriers
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06K—GRAPHICAL DATA READING; PRESENTATION OF DATA; RECORD CARRIERS; HANDLING RECORD CARRIERS
    • G06K17/00—Methods or arrangements for effecting co-operative working between equipments covered by two or more of main groups G06K1/00 - G06K15/00, e.g. automatic card files incorporating conveying and reading operations
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/12—Hotels or restaurants

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  • Tourism & Hospitality (AREA)
  • Engineering & Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • General Health & Medical Sciences (AREA)
  • Primary Health Care (AREA)
  • Strategic Management (AREA)
  • Marketing (AREA)
  • General Business, Economics & Management (AREA)
  • Human Resources & Organizations (AREA)
  • Economics (AREA)
  • Health & Medical Sciences (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • General Engineering & Computer Science (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The application provides an information processing method, an information processing device, electronic equipment, a storage medium and a system, wherein the method comprises the following steps: receiving an object information request, wherein the object information request comprises an identifier of a first terminal and an identifier of an object; according to the identification of the object, acquiring information of the object from an object information base, wherein the information of the object comprises the washing time of the object; and sending the information of the object to the first terminal. The information processing method provided by the application can enable the user to acquire the washing time of the object, and further improve the user experience.

Description

Information processing method, device, electronic equipment, storage medium and system
Technical Field
The present disclosure relates to the field of information processing technologies, and in particular, to an information processing method, an apparatus, an electronic device, a storage medium, and a system.
Background
Linen, which generally refers to all objects related to "cloth" in a hotel, comprises hotel guest room bedding: such as bedsheets, quilt covers, pillowcases, pillow cores, quilt cores, decorative fabrics and the like; hotel bathroom products: such as shawl, face towel, bath towel, bathrobe, etc.; textile for hotel restaurant: such as tablecloth, mouth cloth, chair cover, etc. The linen needs to be preset in each guest room of the hotel for users to use after the guest room is checked in. After the user is in, the hotel needs to transport the used linen to the washing device for washing.
At present, the problem that the linen used by the hotel is reused without washing or unqualified washing frequently bursts out. At present, when a user is in a hotel, the washing time of the hotel linen cannot be obtained.
Disclosure of Invention
The application provides an information processing method, an information processing device, electronic equipment, a storage medium and an information processing system, which can enable a user to acquire the washing time of an object and improve user experience.
The first aspect of the present application provides an information processing method, including:
receiving an object information request, wherein the object information request comprises an identifier of a first terminal and an identifier of an object; according to the identification of the object, acquiring information of the object from an object information base, wherein the information of the object comprises the washing time of the object; and sending the information of the object to the first terminal.
In a preferred technical solution of the above information processing method, the object information request is sent by a second terminal, where the second terminal stores identifiers of a plurality of terminals and identifiers of objects corresponding to each of the terminals, and the terminals include the first terminal.
In a preferred embodiment of the above information processing method, the object information request is sent by the first terminal.
In the preferred technical solution of the above information processing method, the object is provided with a radio frequency identification RFID tag, and the information of the object further includes: the time for the object to enter the target place comprises a hotel, a guest room and an object management room of the floor where the guest room is located, wherein the object management room is used for placing the object. Correspondingly, before receiving the object information request, the method further includes:
receiving a first time sent by a first RFID reader-writer when the RFID tag is identified, wherein the first time is the washing time of the object, and the first RFID reader-writer is arranged at an inlet or an outlet of an object washing device; receiving a second time sent by a second RFID reader-writer when the RFID tag is identified, wherein the second time is the time when the object enters the hotel, and the second RFID reader-writer is arranged at the entrance of the hotel; receiving a third time sent by a third RFID reader-writer when the RFID tag is identified, wherein the third time is the time when the object enters an object management room of a floor where a guest room is located, and the third RFID reader-writer is arranged at an entrance of the object management room of the floor where the guest room is located; receiving a fourth time sent by a fourth RFID reader-writer when the RFID tag is identified, wherein the fourth time is the time when the object enters a guest room, and the fourth RFID reader-writer is arranged at an entrance of the guest room.
In a preferred embodiment of the above information processing method, after the receiving the washing time of the object sent by the first RFID reader, the method further includes: deleting an object information request of a third terminal, the last washing time of the object sent by the first RFID reader-writer, the last time the object sent by the second RFID reader-writer enters a hotel, the last time the object sent by the third RFID reader-writer enters a floor where a guest room is located, and the last time the object sent by the fourth RFID reader-writer enters the guest room, wherein the third terminal is the last corresponding terminal of the object.
In the preferred technical solution of the above information processing method, the time for the object to enter the guest room includes: the time when the object enters the guest room corresponding to the first terminal, or the time when the object enters other guest rooms and the time when the object enters the guest room corresponding to the first terminal.
In a preferred embodiment of the above information processing method, the information of the object further includes: and accommodation information corresponding to the third terminal, wherein the accommodation information comprises: and the third terminal is the terminal corresponding to the object last time.
A second aspect of the present application provides an information processing apparatus including:
the receiving and transmitting module is used for receiving an object information request, wherein the object information request comprises an identifier of a first terminal and an identifier of an object;
the processing module is used for acquiring the information of the object from an object information base according to the identification of the object, wherein the information of the object comprises the washing time of the object;
the receiving and transmitting module is further configured to send information of the object to the first terminal.
In a preferred embodiment of the information processing apparatus, the object information request is sent by a second terminal, where identifiers of a plurality of terminals and identifiers of objects corresponding to the terminals are stored in the second terminal, and the terminals include the first terminal.
In a preferred embodiment of the information processing apparatus, the object information request is transmitted from the first terminal.
In a preferred technical solution of the above information processing apparatus, the object is provided with a radio frequency identification RFID tag, and the information of the object further includes: the time for the object to enter the target place comprises a hotel, a guest room and an object management room of the floor where the guest room is located, wherein the object management room is used for placing the object.
Correspondingly, the transceiver module is further configured to receive a first time sent by a first RFID reader when the RFID tag is identified, where the first time is a washing time of the object, and the first RFID reader is set at an inlet or an outlet of the object washing device; receiving a second time sent by a second RFID reader-writer when the RFID tag is identified, wherein the second time is the time when the object enters the hotel, and the second RFID reader-writer is arranged at the entrance of the hotel; receiving a third time sent by a third RFID reader-writer when the RFID tag is identified, wherein the third time is the time when the object enters an object management room of a floor where a guest room is located, and the third RFID reader-writer is arranged at an entrance of the object management room of the floor where the guest room is located; receiving a fourth time sent by a fourth RFID reader-writer when the RFID tag is identified, wherein the fourth time is the time when the object enters a guest room, and the fourth RFID reader-writer is arranged at an entrance of the guest room.
In the preferred technical solution of the information processing apparatus, the processing module is further configured to delete, after determining that the first time sent by the first RFID reader when the RFID tag is identified is received, an object information request of a third terminal, a last washing time of the object sent by the first RFID reader, a last hotel entering time of the object sent by the second RFID reader, a last room entering time of the object sent by the third RFID reader, and a last room entering time of the object sent by the fourth RFID reader, where the third terminal is a terminal corresponding to the object last time.
In a preferred embodiment of the above information processing apparatus, the time for the object to enter the guest room includes: the time when the object enters the guest room corresponding to the first terminal, or the time when the object enters other guest rooms and the time when the object enters the guest room corresponding to the first terminal.
In a preferred embodiment of the above information processing apparatus, the information of the object further includes: and accommodation information corresponding to the third terminal, wherein the accommodation information comprises: and the third terminal is the terminal corresponding to the object last time.
A third aspect of the present application provides an electronic device, comprising: at least one processor and memory; the memory stores computer-executable instructions; the at least one processor executes computer-executable instructions stored in the memory to cause the electronic device to perform the information processing method described above.
A fourth aspect of the present application provides a computer-readable storage medium having stored thereon computer-executable instructions that, when executed by a processor, implement the above-described information processing method.
A fifth aspect of the present application provides an information processing system, including the information processing apparatus as set forth in the second aspect or the electronic device as set forth in the third aspect, and the first RFID reader, the second RFID reader, the third RFID reader, the fourth RFID reader, and the RFID tag provided on the object. The first RFID reader-writer is arranged at an entrance or an exit of the object washing device, the second RFID reader-writer is arranged at an entrance of a hotel, the third RFID reader-writer is arranged at an entrance of an object management room of a floor where a guest room is located, and the fourth RFID reader-writer is arranged at an entrance of the guest room.
The application provides an information processing method, an information processing device, electronic equipment, a storage medium and a system, wherein the method comprises the following steps: receiving an object information request, wherein the object information request comprises an identifier of a first terminal and an identifier of an object; according to the identification of the object, acquiring information of the object from an object information base, wherein the information of the object comprises the washing time of the object; and sending the information of the object to the first terminal. The information processing method provided by the application can enable the user to acquire the washing time of the object, and further improve the user experience.
Drawings
Preferred embodiments of the information processing method provided in the present application are described below with reference to the accompanying drawings in combination with specific examples. The attached drawings are as follows:
FIG. 1 is a schematic flow chart of an information processing method provided in the present application;
fig. 2 is a schematic diagram of a scenario in which the information processing method provided in the present application is applicable;
fig. 3 is a schematic diagram of a first terminal scanning linen provided in the present application;
fig. 4 is a second schematic view of a scenario where the information processing method provided in the present application is applicable;
fig. 5 is a schematic interface diagram of a first terminal provided in the present application;
FIG. 6 is a second flow chart of the information processing method provided in the present application;
fig. 7 is a second interface schematic diagram of the first terminal provided in the present application;
fig. 8 is a schematic structural view of an information processing apparatus provided in the present application;
FIG. 9 is a schematic diagram of an information handling system provided herein;
fig. 10 is a schematic structural diagram of an electronic device provided in the present application.
Detailed Description
For the purposes of making the objects, technical solutions and advantages of the present application more apparent, the technical solutions in the embodiments of the present application will be clearly and completely described in the following in conjunction with the embodiments of the present application, and it is apparent that the described embodiments are some, but not all, embodiments of the present application. All other embodiments, which can be made by one of ordinary skill in the art without undue burden from the present disclosure, are within the scope of the present disclosure.
In order to solve the problems in the prior art, the application provides an information processing method, which is characterized in that an object information base is preset, and the washing time of an object is stored in the object information base, so that when a user requests to acquire information (such as the washing time) of the object, the washing time of the object can be acquired by the user.
The information processing method provided in the present application is described below with reference to specific embodiments. Fig. 1 is a schematic flow chart of an information processing method provided in the present application. The execution subject of the method flow shown in fig. 1 may be an information processing method, which may be implemented by any software and/or hardware. As shown in fig. 1, the information processing method provided in this embodiment may include:
s101, receiving an object information request, wherein the object information request comprises an identification of a first terminal and an identification of an object.
S102, according to the identification of the object, acquiring information of the object in an object information base, wherein the information of the object comprises the washing time of the object.
S103, sending the information of the object to the first terminal.
In S101 described above, the information processing apparatus can receive the request for the target information. Wherein the object information request is used for instructing the information processing device to acquire information of a corresponding object in the object information request.
In one possible implementation, the object information request is sent by a first terminal, where the first terminal is a terminal corresponding to the user, for example, a mobile phone of the user. Fig. 2 is a schematic diagram of a scenario suitable for the information processing method provided in the present application. As shown in fig. 2, the scenario may include: a first terminal and an information processing apparatus. The information processing apparatus may be an electronic device having a computing processing capability, such as a server or a terminal.
For example, if the object is linen of a hotel, the information processing apparatus may be a server provided for the hotel, in which information of the linen may be stored.
In this manner, optionally, an identifier is provided on the object in this embodiment, where the identifier is used to uniquely identify the object. The identification may be, for example, a two-dimensional code, a character string, a number, or the like. Taking the example that the two-dimensional code is arranged on the object, a user can scan the two-dimensional code on the object through the mobile phone so as to trigger the mobile phone to send an object information request to the information processing device. Correspondingly, the information processing device receives an object information request sent by the first terminal. Optionally, the identifier of the first terminal in the object information request may be a mobile phone number or an IP address of the first terminal, and the identifier of the object may be a two-dimensional code of the object.
Fig. 3 is a schematic diagram of a first terminal scanning linen provided in the present application. As shown in fig. 3, after a user checks in a hotel, a two-dimensional code set on a linen (e.g., a sheet) may be scanned through a first terminal.
Optionally, a reminding device may be provided in the hotel, and the reminding device is used for reminding a user to scan the two-dimensional code on the linen through the first terminal, so as to obtain the information of the linen. The reminding device can be voice information broadcasted after the user inserts the house card or reminding information sent to the first terminal by a computer of the hotel foreground, such as two-dimensional codes on the linen in a way of being annoyed to scan so as to obtain information of the linen. The reminding device is not particularly limited in the embodiment,
in one possible implementation, the object information request is sent by the second terminal. The second terminal stores the identifiers of the plurality of terminals and the identifiers of the objects corresponding to the terminals, and the terminals comprise the first terminal.
For example, the second terminal may be a terminal of a hotel foreground, as applied in a hotel scenario, and the terminal may be a computer. The computer stores the identification of the first terminal of each user who checks in the hotel and the identification of the linen contained in each guest room. When a user enters a hotel, the computer may map the identity of the terminal with the identity of the linen included in the guest room in which the terminal was entered. I.e. the second terminal stores a plurality of terminals (i.e. the first terminal corresponding to the user) and the identification of the object corresponding to each terminal (i.e. the identification of the linen included in the guest room where the user of the first terminal is in).
Fig. 4 is a second schematic view of a scenario suitable for the information processing method provided in the present application. As shown in fig. 4, the scenario may include: a first terminal, a second terminal, and an information processing apparatus.
For example, in such a scenario, when the user enters the guest room and inserts the room card, the second terminal may be triggered to send an object processing request to the information processing apparatus. The identifier of the terminal in the object processing request is an identifier of a first terminal corresponding to a user who checked in the guest room, for example, a phone number registered by the user when checking in a hotel, and the identifier of the object may be an identifier of linen in the guest room. It should be appreciated that when the linen enters the guest room, the hotel operator may record the linen identification in the guest room.
The terminals described above may include, but are not limited to, mobile terminals or fixed terminals. Mobile terminal devices include, but are not limited to, cell phones, personal digital assistants (Personal Digital Assistant, abbreviated to: PDAs), tablet computers, portable devices (e.g., portable computers, pocket computers, or hand-held computers), and the like. The stationary terminal includes, but is not limited to, a desktop computer, a washing machine controller (similar to a television remote control), and the like.
In S102 described above, in this embodiment, an object information base may be preset, where at least one identifier of an object and information of an object corresponding to the identifier of each object are stored in the object information base. Specifically, the information of the object may be a washing time of the object, and optionally, the washing time of the object may be a last washing time of the object or a washing time of the object in a preset period of time.
After receiving the request for the object information, the information processing device can acquire the information of the object from the object information base according to the identification of the object.
Illustratively, the object information store stores information of linen in hotels. When the information processing device receives the object information request, the information of the object identical to the two-dimensional code can be obtained from the object information base according to the two-dimensional code of the object, namely the information of the requested object, wherein the information of the object comprises the washing time of the object.
In the above S103, in this embodiment, after the information processing apparatus obtains the information of the object from the object information base, the information may be sent to the first terminal according to the identifier of the first terminal in the object information request.
Fig. 5 is an interface schematic diagram of a first terminal provided in the present application. After receiving the information of the object, the first terminal may display the information on the interface. As shown in fig. 5, the first terminal has an interface on which "linen (quilt) washing time is X years, X months, X days, X hours".
The information processing method provided in the embodiment includes: receiving an object information request, wherein the object information request comprises an identifier of a first terminal and an identifier of an object; according to the identification of the object, acquiring information of the object from an object information base, wherein the information of the object comprises the washing time of the object; and sending the information of the object to the first terminal. The information processing method in the embodiment can enable the user to acquire the washing time of the object, and improves user experience.
On the basis of the above-described embodiment, the information processing method provided in the present application is further described below with reference to fig. 6. Fig. 6 is a second flow chart of the information processing method provided in the present application. As shown in fig. 6, the information processing method provided in this embodiment may include:
s601, receiving a first time sent by a first RFID reader-writer when the RFID tag is identified, wherein the first time is the washing time of the object, and the first RFID reader-writer is arranged at the inlet or the outlet of the object washing device.
The radio frequency identification RFID technology is a non-contact automatic identification technology, which automatically identifies an object through radio frequency signals and acquires related data carried by the object. In general, a radio frequency identification RFID tag may be provided on an object, and the RFID tag of the object is identified by an RFID reader/writer to identify the object.
The object in this embodiment is provided with an RFID tag, and the object may be an article in a hotel, such as linen, a table and a chair, a toilet article, and the like. And a first RFID reader-writer is arranged at the entrance or the exit of the object washing device, a second RFID reader-writer is arranged at the entrance of the hotel, a third RFID reader-writer is arranged at the entrance of the object management room of the floor where the guest room is located, and a fourth RFID reader-writer is arranged at the entrance of the guest room. Wherein the object management room is used for placing objects.
When the object is used and needs washing treatment, the object is washed in the object washing device first, and when the object passes through the entrance or the exit of the object washing device, the first RFID reader-writer can identify the RFID tag, record the first time of the object passing through the entrance or the exit of the object washing device and send the first time to the information processing device, wherein the first time is the washing time of the object.
S602, receiving a second time sent by a second RFID reader-writer when the RFID tag is identified, wherein the second time is the time when the object enters the hotel, and the second RFID reader-writer is arranged at the entrance of the hotel.
Correspondingly, after the object is washed, the object can be transported to a hotel, when the object passes through the entrance of the hotel, the second RFID reader-writer can identify the RFID tag, record the second time of the object passing through the entrance of the hotel, and send the second time to the information processing device, wherein the second time is the time of the object entering the hotel.
S603, receiving a third time sent by a third RFID reader-writer when the RFID tag is identified, wherein the third time is the time when the object enters the object management room of the floor where the guest room is located, and the third RFID reader-writer is arranged at the entrance of the object management room of the floor where the guest room is located.
Correspondingly, after the object enters the hotel, the object can be transported to an object management room of the floor where the guest room is located and distributed to each guest room. When an object passes through the entrance of the object management room of the floor where the guest room is located, the third RFID reader-writer can identify the RFID tag, record the third time when the object passes through the entrance of the object management room of the floor where the guest room is located, and send the third time to the information processing device, wherein the third time is the time when the object enters the object management room of the floor where the guest room is located.
S604, receiving a fourth time sent by a fourth RFID reader-writer when the RFID tag is identified, wherein the fourth time is the time when the object enters the guest room, and the fourth RFID reader-writer is arranged at the entrance of the guest room.
Correspondingly, when the objects are transported to the object management room of the floor where the guest rooms are located, the objects can be distributed to the guest rooms. When an object passes through the entrance of the guest room, the fourth RFID reader-writer can identify the RFID tag, record the fourth time when the object passes through the entrance of the guest room, and send the fourth time to the information processing device, wherein the fourth time is the time when the object enters the guest room.
It should be understood that when the object is used and needs washing, the object may pass through the entrance of the guest room, the entrance of the object management room of the floor where the guest room is located, the entrance of the hotel, or the entrance or exit of the entrance object washing apparatus of the hotel in order. Wherein the information processing apparatus may store in the order of reception to determine the moving process of the object when receiving each time.
Correspondingly, the information of the object further includes: the time when the object enters the target place comprises a hotel, a guest room and an object management room of the floor where the guest room is located.
Fig. 7 is a schematic diagram of an interface of a first terminal provided in the present application. After the terminal transmits the object information request to the information processing apparatus, the information of the object returned by the information processing apparatus may be received. Wherein, the information of the object comprises: the first time, the second time, the third time, and the fourth time of the object. Wherein the first time, the second time, the third time, and the fourth time of the object may be cyclical.
As shown in fig. 7, the interface of the first terminal includes: fourth time-201908010000, third time-201908010002, second time-201908020700, first time-201908021200, second time-201908022000, third time-201908022005, fourth time-201908030700. The user can determine that the object is directed to the object washing apparatus for washing.
Optionally, in this embodiment, when the information of the object further includes a time when the object enters the target location, the information further carries an identifier of the target location, such as a room number of a guest room, an address of the object washing device, and the like.
In one possible implementation manner, the information processing apparatus may further delete the object information request of the third terminal after receiving the washing time of the object sent by the first RFID reader, where the third terminal is the terminal to which the object corresponds last time. The third terminal is an exemplary terminal that scans the two-dimensional code of the object last time.
Correspondingly, after receiving the washing time of the object sent by the first RFID reader, the information processing device may further delete the last washing time of the object sent by the first RFID reader, the last time the object sent by the second RFID reader enters the hotel, the last time the object sent by the third RFID reader enters the object management room of the floor where the guest room is located, and the last time the object sent by the fourth RFID reader enters the guest room. The method can reduce the memory occupation of the information processing device, and enables the user to quickly acquire effective time when the information of the object is sent to the first terminal.
In one possible implementation manner, the time for the object in the present embodiment to enter the guest room includes: the time when the object enters the guest room corresponding to the first terminal, or the time when the object enters other guest rooms and the time when the object enters the guest room corresponding to the first terminal.
For example, if the guest room corresponding to the first terminal is guest room 2. And after the object is washed and sent to the guest room 1, the object is directly sent to the guest room 2 without being washed, so that the time of entering other guest rooms and the time of entering the guest room corresponding to the first terminal can be obtained from the information of the object received by the first terminal. From this it can be determined that the object is used directly for a second time without washing.
In one possible implementation manner, the information of the object in the present embodiment further includes: accommodation information corresponding to the third terminal, where the accommodation information includes: and the third terminal corresponds to the user's check-in time and check-out time. The third terminal is the terminal corresponding to the object last time.
For example, if the object is not taken out of the guest room after being used by the user corresponding to the third terminal, the user cannot effectively obtain whether the object is used or not through the above information. In this embodiment, the information of the object may be information of the accommodation of the third terminal to which the object corresponds last time. Whether the user corresponding to the third terminal is washed after being used or not can be determined according to the check-in time and the check-out time of the user corresponding to the third terminal, and the accuracy of the information is further improved.
S605, receiving an object information request, wherein the object information request comprises the identification of the first terminal and the identification of the object.
S606, according to the identification of the object, acquiring the information of the object in an object information base, wherein the information of the object comprises the washing time of the object.
S607, the information of the object is transmitted to the first terminal.
It should be understood that the implementation manner in S605-S607 in this embodiment may refer to the related descriptions in S101-S103 in the foregoing embodiments, which are not described herein.
The object information in this embodiment not only includes the washing time of the object, but also includes the time of the object entering the hotel and the guest room, and the object management room of the floor where the guest room is located, so that the user can further determine the moving process of the object, and further determine whether the object is washed after being used. And the information of the object can also comprise the time of the object entering other rooms and/or accommodation information corresponding to the third terminal, so that the problem that the object is directly used without washing after being used is further avoided. And further, after the information processing device receives the washing time of the object, the time that the object passes through each target place last time can be deleted, so that the memory occupation of the information processing device is reduced, and when the information of the object is sent to the first terminal, a user can quickly acquire effective time.
Fig. 8 is a schematic structural diagram of an information processing apparatus provided in the present application. As shown in fig. 8, the information processing apparatus 800 includes: a transceiver module 801 and a processing module 802.
The transceiver module 801 is configured to receive an object information request, where the object information request includes an identifier of a first terminal and an identifier of an object.
The processing module 802 is configured to obtain information of an object in the object information base according to the identification of the object, where the information of the object includes a washing time of the object.
The transceiver module 801 is further configured to send information of the object to the first terminal.
In a preferred embodiment of the information processing apparatus, the object information request is sent by a second terminal, the second terminal stores therein identifiers of a plurality of terminals and identifiers of objects corresponding to the respective terminals, and the terminals include the first terminal.
In a preferred embodiment of the information processing apparatus, the object information request is transmitted from the first terminal.
In the above preferred technical solution of the information processing apparatus, the object is provided with a radio frequency identification RFID tag, and the information of the object further includes: the time when the object enters the target place comprises a hotel, a guest room and an object management room of the floor where the guest room is located, wherein the object management room is used for placing the object.
Correspondingly, the transceiver module 801 is further configured to receive a first time sent by the first RFID reader when the RFID tag is identified, where the first time is a washing time of the object, and the first RFID reader is disposed at an inlet or an outlet of the object washing device; receiving a second time sent by a second RFID reader-writer when the RFID tag is identified, wherein the second time is the time when the object enters the hotel, and the second RFID reader-writer is arranged at the entrance of the hotel; receiving a third time sent by a third RFID reader-writer when the RFID tag is identified, wherein the third time is the time when an object enters the object management room of the floor where the guest room is located, and the third RFID reader-writer is arranged at an entrance of the object management room of the floor where the guest room is located; receiving a fourth time sent by a fourth RFID reader-writer when the RFID tag is identified, wherein the fourth time is the time when the object enters the guest room, and the fourth RFID reader-writer is arranged at the entrance of the guest room.
In the preferred technical solution of the information processing apparatus, the processing module 802 is further configured to delete, after determining that the first time sent by the first RFID reader when the RFID tag is identified is received, the object information request of the third terminal, the last washing time of the object sent by the first RFID reader, the last time the object sent by the second RFID reader enters the hotel, the last time the object sent by the third RFID reader enters the object management room on the floor where the guest room is located, and the last time the object sent by the fourth RFID reader enters the guest room, where the third terminal is the last corresponding terminal of the object.
In a preferred embodiment of the above information processing apparatus, the time for the object to enter the guest room includes: the time when the object enters the guest room corresponding to the first terminal, or the time when the object enters other guest rooms and the time when the object enters the guest room corresponding to the first terminal.
In a preferred embodiment of the above information processing apparatus, the information of the object further includes: accommodation information corresponding to the third terminal, where the accommodation information includes: and the third terminal is the terminal corresponding to the last time of the object.
The information processing apparatus provided in this embodiment is similar to the principle and technical effects achieved by the above information processing method, and will not be described herein.
The application also provides an information processing system. Fig. 9 is a schematic structural diagram of an information processing system provided in the present application. As shown in fig. 9, the information processing system 900 includes: the information processing apparatus 800 as described above is included, as well as a first RFID reader/writer 901, a second RFID reader/writer 902, a third RFID reader/writer 903, a fourth RFID reader/writer 904, and an RFID tag 905 provided on an object. The first RFID reader-writer is arranged at an entrance or an exit of the object washing device, the second RFID reader-writer is arranged at an entrance of a hotel, the third RFID reader-writer is arranged at an entrance of an object management room of a floor where a guest room is located, and the fourth RFID reader-writer is arranged at an entrance of the guest room.
Fig. 10 is a schematic structural diagram of an electronic device provided in the present application. As shown in fig. 10, the electronic device 1000 includes: a memory 1001 and at least one processor 1002.
Memory 1001 for storing program instructions.
The processor 1002 is configured to implement the information processing method in this embodiment when the program instructions are executed, and the specific implementation principle can be referred to the above embodiment, which is not described herein again.
The electronic device 1000 may also include and input/output interface 1003.
The input/output interface 1003 may include a separate output interface and input interface, or may be an integrated interface that integrates input and output. The output interface is used for outputting data, and the input interface is used for acquiring the input data.
The present application also provides a readable storage medium having stored therein execution instructions which, when executed by at least one processor of an electronic device, when executed by the processor, implement the information processing method in the above-described embodiment.
The present application also provides a program product comprising execution instructions stored in a readable storage medium. The at least one processor of the electronic device may read the execution instructions from the readable storage medium, and execution of the execution instructions by the at least one processor causes the electronic device to implement the information processing methods provided by the various embodiments described above.
In the several embodiments provided in this application, it should be understood that the disclosed apparatus and method may be implemented in other ways. For example, the apparatus embodiments described above are merely illustrative, and for example, the division of the modules is merely a logical function division, and there may be additional divisions when actually implemented, for example, multiple modules or components may be combined or integrated into another system, or some features may be omitted or not performed. Alternatively, the coupling or direct coupling or communication connection shown or discussed with each other may be an indirect coupling or communication connection via some interfaces, devices or modules, which may be in electrical, mechanical, or other forms.
The modules described as separate components may or may not be physically separate, and components shown as modules may or may not be physical modules, i.e., may be located in one place, or may be distributed over a plurality of network modules. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of this embodiment.
In addition, each functional module in each embodiment of the present application may be integrated into one processing module, or each module may exist alone physically, or two or more modules may be integrated into one module. The integrated modules may be implemented in hardware or in hardware plus software functional modules.
The integrated modules, which are implemented in the form of software functional modules, may be stored in a computer readable storage medium. The software functional module is stored in a storage medium, and includes several instructions for causing a computer device (which may be a personal computer, a server, or a network device, etc.) or a processor (english: processor) to perform some of the steps of the methods described in the embodiments of the present application. And the aforementioned storage medium includes: u disk, mobile hard disk, read-Only Memory (ROM), random access Memory (Random Access Memory, RAM), magnetic disk or optical disk, etc.
In the above embodiment of the information processing apparatus, it should be understood that the processing module may be a central processing unit (english: central Processing Unit, abbreviated as CPU), or may be another general-purpose processor, a digital signal processor (english: digital Signal Processor, abbreviated as DSP), an application specific integrated circuit (english: application Specific Integrated Circuit, abbreviated as ASIC), or the like. A general purpose processor may be a microprocessor or the processor may be any conventional processor or the like. The steps of a method disclosed in connection with the present application may be embodied directly in a hardware processor or in a combination of hardware and software modules within a processor.
Finally, it should be noted that: the above embodiments are only for illustrating the technical solution of the present application, and not for limiting the same; although the present application has been described in detail with reference to the foregoing embodiments, it should be understood by those of ordinary skill in the art that: the technical scheme described in the foregoing embodiments can be modified or some or all of the technical features thereof can be replaced by equivalents; such modifications and substitutions do not depart from the spirit of the corresponding technical solutions from the scope of the technical solutions of the embodiments of the present application.

Claims (8)

1. An information processing method, characterized by comprising:
receiving an object information request, wherein the object information request comprises an identifier of a first terminal and an identifier of an object; the identification of the first terminal is the identification of the first terminal corresponding to the user who accesses the guest room, and the identification of the object is the identification of the linen in the guest room corresponding to the first terminal;
according to the identification of the object, acquiring information of the object from an object information base, wherein the information of the object comprises the washing time of the object;
transmitting information of the object to the first terminal;
the object is provided with a radio frequency identification RFID tag, and the information of the object further comprises: the time for the object to enter the target place comprises a hotel, a guest room and an object management room of the floor where the guest room is located, wherein the object management room is used for placing the object;
the time for the object to enter the guest room includes: the time of the object entering the guest room corresponding to the first terminal, or the time of the object entering other guest rooms and the time of entering the guest room corresponding to the first terminal;
according to the identification of the object, after the information of the object is acquired in the object information base, the method further comprises the following steps:
deleting an object information request of a third terminal, the last washing time of the object and the last time the object enters the target place; the third terminal is a terminal corresponding to the object last time;
the information of the object further includes: accommodation information corresponding to the third terminal, wherein the accommodation information comprises: and the third terminal corresponds to the check-in time and the check-out time of the user.
2. The method of claim 1, wherein the request for object information is sent by a second terminal, the second terminal having stored therein identifications of a plurality of terminals and identifications of objects corresponding to each of the terminals, the terminals including the first terminal.
3. The method of claim 1, wherein the object information request is sent by the first terminal.
4. A method according to any one of claim 1 to 3, wherein,
before receiving the object information request, the method further comprises:
receiving a first time sent by a first RFID reader-writer when the RFID tag is identified, wherein the first time is the washing time of the object, and the first RFID reader-writer is arranged at an inlet or an outlet of an object washing device;
receiving a second time sent by a second RFID reader-writer when the RFID tag is identified, wherein the second time is the time when the object enters the hotel, and the second RFID reader-writer is arranged at the entrance of the hotel;
receiving a third time sent by a third RFID reader-writer when the RFID tag is identified, wherein the third time is the time when the object enters an object management room of a floor where a guest room is located, and the third RFID reader-writer is arranged at an entrance of the object management room of the floor where the guest room is located;
receiving a fourth time sent by a fourth RFID reader-writer when the RFID tag is identified, wherein the fourth time is the time when the object enters a guest room, and the fourth RFID reader-writer is arranged at an entrance of the guest room.
5. The method of claim 4, wherein the deleting the object information request of the third terminal, the last washing time of the object, the last time the object entered the target location, comprises:
deleting an object information request of a third terminal, the last washing time of the object sent by the first RFID reader-writer, the last time the object sent by the second RFID reader-writer enters a hotel, the last time the object sent by the third RFID reader-writer enters a floor where a guest room is located, and the last time the object sent by the fourth RFID reader-writer enters the guest room.
6. An electronic device, comprising: at least one processor and memory;
the memory stores computer-executable instructions;
the at least one processor executing computer-executable instructions stored in the memory to cause the electronic device to perform the method of any one of claims 1-5.
7. A computer readable storage medium having stored thereon computer executable instructions which, when executed by a processor, implement the method of any of claims 1-5.
8. An information processing system, comprising: the electronic device, first RFID reader, second RFID reader, third RFID reader, fourth RFID reader, and RFID tag disposed on the object of claim 6; the first RFID reader-writer is arranged at an entrance or an exit of the object washing device, the second RFID reader-writer is arranged at an entrance of a hotel, the third RFID reader-writer is arranged at an entrance of an object management room of a floor where a guest room is located, and the fourth RFID reader-writer is arranged at an entrance of the guest room.
CN201910789923.2A 2019-08-26 2019-08-26 Information processing method, device, electronic equipment, storage medium and system Active CN112434764B (en)

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