WO2019155629A1

WO2019155629A1 - Communication evaluation system and communication evaluation method

Info

Publication number: WO2019155629A1
Application number: PCT/JP2018/004693
Authority: WO
Inventors: 徹治桐山; 英司岡村; 貴史大川; 亮玉垣; 敬之平下
Original assignee: 三井デザインテック株式会社; 株式会社日立ソリューションズ
Priority date: 2018-02-09
Filing date: 2018-02-09
Publication date: 2019-08-15
Also published as: JP6533868B1; JPWO2019155629A1

Abstract

Provided according to the present invention is a communication evaluation system comprising: a portable information terminal carried by a person belonging to an organization; a sensor installed in a given space in a room of the organization so as to sense a signal from the portable information terminal; and a server to acquire position information about the portable information terminal via a network. The server determines whether communication is established between two persons of interest on the basis of pre-stored information about the persons and information from the sensor, and executes a predetermined calculation concerning establishment of the communication.

Description

Communication evaluation system and communication evaluation method

The present invention uses a wireless communication means such as BLE (Bluetooth (registered trademark) Low Energy) to acquire position information data in a building of a person belonging to an organization, and determine and analyze communication between persons. The present invention relates to an evaluation system and a communication evaluation method.

With the evolution of the so-called IoT (Internet of Things), everything is connected to the Internet. As a result, there is a communication support system, which is described in Patent Document 1, for example.
However, there is no detailed explanation on what constitutes communication.
In addition, with this technology, since voice data is acquired, the content of the conversation is known to another person even during work, and it is expected that employees and the like will be disliked.

Japanese Patent No. 5234379

Therefore, the present invention contemplates the establishment of communication from other data without acquiring voice data.

The communication evaluation system of the present invention includes a portable information terminal possessed by a person belonging to an organization, a sensor that is installed in a certain space in the organization's room, detects a signal from the portable information terminal, and a portable information terminal via a network. A server that acquires position information from the sensor, and the server is stored in the data storage unit that stores the data of the position information, the person information storage unit that stores the information of persons belonging to the organization, and the person information storage unit. And the distance information between the two persons belonging to the organization within a first predetermined distance for a first predetermined time based on the information and the position information data stored in the data storage unit. The data satisfying one of the second conditions of the distance and the time set in advance corresponding to the organization, outside the first condition and the first condition, are extracted, and the extracted data is Based on the communication determination unit that determines the establishment of communication and the data determined by the communication determination unit to determine the establishment of communication, the calculation of the total communication establishment time, the communication establishment time of each person and department of the person belonging to the organization At least of calculation, calculation of communication establishment time for each person and communication establishment time for each department, calculation of which person and which person has established communication, and calculation of which department has established communication A communication operation unit that performs one or more.

Here, the first condition is that the first predetermined distance is 2 m or less, the first predetermined time is 10 seconds or more, and the second condition is that between the two persons. It is preferable that the duration of the distance of 2 m or more is 60 seconds or less, the duration of the distance of 6 m or more is 30 seconds or less, and the distance is within 2 m before and after that.

Further, the server is based on the position information data stored in the data storage unit when it is determined that communication is established by the indoor layout information storage unit in which information related to the indoor layout is stored in advance and the communication determination unit. And a display unit that generates a signal that indicates where the person has established communication, and the signal to be displayed is preferably transmitted via the network and displayed on a predetermined display. .

It is preferable that the display unit generates a signal for displaying at what time the person has established communication when the communication determining unit determines that communication has been established.

Further, it is preferable that the display unit generates a signal for displaying data of a desired time in comparison with which time the person has established communication based on the position information stored in the data storage unit. .

Furthermore, it is preferable that the display unit generates a signal for displaying data of a desired time in comparison with the location where the person has established communication based on the position information stored in the data storage unit. .

The communication evaluation method according to the present invention includes a portable information terminal held by a person belonging to an organization, a sensor installed in a certain space in the organization's room, which senses a signal from the portable information terminal, and a portable information terminal via a network. And a server for acquiring position information from the sensor, the server stores the position information data, the person information belonging to the organization is stored in advance, and the person information and the position information data are stored. Based on the first condition that the distance between the two persons belonging to the organization is within the first predetermined distance for the first predetermined time or outside the first condition. The data that satisfies the second condition of the preset distance and time is extracted, and the extracted data that satisfies the first condition or the second condition is established as communication between two persons. Based on the data determined as communication establishment, calculation of total communication establishment time, calculation of communication establishment time for each specific person and department belonging to the organization, communication establishment time for each person and department unit At least one of the calculation of the communication establishment time, the calculation of which person and the person has established communication, and the calculation of which department has established communication.

In addition, the server stores information about the indoor layout in advance, and when it is determined that communication is established, based on the stored location information data, where the person established the communication. Preferably, a signal to be displayed is generated.

In addition, when the server determines that the communication is established, it is preferable to generate a signal that displays at what time the person established the communication.

Further, it is preferable that the server generates a signal for displaying data of a desired time in comparison with which time the person has established communication based on the stored position information.

Further, it is preferable that the server generates a signal for displaying data of a desired time in comparison with the location where the person has established communication based on the stored position information.

In the present invention, the establishment of communication is determined based on two factors: an interval (distance) between two target persons P and a time (duration) that satisfies a predetermined condition for the interval. Yes. Therefore, the establishment of communication can be determined objectively and satisfactorily, and communication can be evaluated satisfactorily.
Moreover, since the display is performed in various formats, it is suitable for use in communication consulting.

It is a figure which shows the example of the schematic whole block diagram of the communication evaluation system comprised based on this invention. It is a figure which shows the example of the indoor layout of the structure | tissue used as object. It is a figure which shows the example of a server. It is a figure which shows the example of the measurement result of the space | interval of two specific persons. It is a flowchart which shows the example of the communication evaluation method of this invention. It is a flowchart which shows the example of determination of establishment of communication. The concept of the calculation performed by the communication calculation unit of the server is shown, (A) is a conceptual diagram for calculating the total communication establishment time for each person P, (B) is a conceptual diagram for calculating the total communication establishment time, (C) Is a conceptual diagram for calculating the communication establishment time for each person and department of a person belonging to the organization, (D) is a conceptual diagram for calculating the communication establishment time for each person and the communication establishment time for each department, (E () Is a conceptual diagram regarding the calculation of which person and which person has established communication, and (F) is a conceptual diagram regarding the calculation of which department has established communication. It is a figure which shows the example which displayed the person display on the display of the indoor layout. It is a figure which shows an example which displays on the display device who and who established communication at which time. (A) is a figure which shows an example which displays who and who established communication at what time on the display in contrast to other cases, and (B) is who and who on the display at what time. It is a figure which shows an example which displays whether communication was materialized compared with another example and a model case. (A) is a diagram showing an example of displaying who and who established communication at which time and on a display in comparison with other cases, and (B) shows who and who are on the display. It is a figure which shows an example which displays which communication was established at which time and in comparison with another example and a model case. It is a figure which shows an example of the display regarding the establishment time of Mr. A's total communication. It is a figure which shows an example of the display regarding the total time of the department to which Mr. A belongs, and the department to which Mr. C belongs.

The criteria for establishing communication are different, and the present inventor further explored the establishment of communication in buildings such as in-house.

In general, it is known that as the number of contact with a person increases, the friendliness and trust of the person increases. This is called contact theory, and it has been confirmed by a study by a university that "even people who don't like it will reduce their prejudice and discrimination after they interact."
On the other hand, it is also true that there are some people who don't like to talk to, or who don't agree with one organization in the company. In addition, with the spread of e-mails, even in-house people are increasingly dealing with electronic devices such as e-mails.
Therefore, using contact theory, we decided to scientifically understand and analyze how communication was established.

The second element for determining the establishment of communication is the “distance” between persons, and it is important to determine the distance at which communication is established.
In another study, the distance zone with the opponent is divided into the following four distance zones.
1. Closed room distance: 0 cm to 45 cm. This means the distance at which the body can be easily touched. For example, close friends, such as family members and lovers, are allowed to be at this distance, but discomfort occurs when other people approach this distance.
2. Individual distance: from 45 to 120 cm. This means the distance that two people can reach if they reach out. This distance is taken in personal conversations between friends.
3. Social distance: from 120 to 350cm. This means the distance that the body cannot be touched. For example, the distance taken when contacting a new location or business boss.
4). Public distance: 350cm or more. This means the distance taken during a lecture or an official meeting.

The present invention is ultimately an organization in which a company pursues profits. There is no point in obtaining the closed room distance of the data as data. In addition, 2. The individual distance is not intended to promote the establishment of communication that does not lead to company profits when the number of close friends has increased. However, it is also important to talk at a distance that is close to the relationship between people in the company and human beings. Therefore, this 2. The individual distance is also of a certain importance in the present invention.
3. Attention to social distance is a very important distance, but at a distance of 350 cm, it cannot be said that interactive communication is established. As a one-sided report, not a conversation, I decided not to consider the establishment of communication.
Based on the above thoughts, we analyzed the distance zone and compared the resulting information with other data to propose consulting tools, for example, internal layout changes. Or suggesting the establishment of a cafe.

The second element that determines the establishment of communication is “time”. Considering the time when communication at a company is established, it is difficult to determine how long it takes to establish communication. For example, a greeting such as “Good morning” may be considered an important communication in recent years, although the number of people who do not greet is increasing, but it is different from the purpose of the present invention. It was estimated that a reasonable amount of time, for example, a minimum of 10 seconds or more, was a reasonable time for establishing communication. On the other hand, companies also have conferences, and since this time varies depending on each company, the upper limit of time is not set.

Next, as an example of the use of information obtained from the establishment of communication, the “location” of information obtained from the establishment of communication of the first and second elements is analyzed. Where is communication being activated? On the contrary, the purpose is to reconstruct the active place in the whole company by analyzing where the communication is not activated and grasping where the place is. And, for example, if there is an employee with excellent sales results, it is helpful for other employees to find out where such a person is activating communication. ,Useful. Furthermore, if various hypotheses are established from the data of this place and the activation of communication is insufficient at the place called CAFE, it is proposed to change the installation place of CAFE, thereby improving the efficiency of the in-house space. Operation is planned.

Furthermore, as an example of the use of information obtained from the establishment of communication, the person who established the communication based on the establishment of the communication of the first and second elements and the “location” information It is to grasp whether it is between each other. For example, in a certain company, the communication between the A department and the B department is insufficient, the communication between the president and the general manager is insufficient, or the communication between the people in their 20s and 50s is insufficient. It is also important what kind of communication is established depending on the position of the company. In other words, it is possible to analyze data not only between individuals but also between departments, and data between positions and generations. In order to achieve this purpose, personal attributes such as 40's, males, departments, etc. can be stored in a database in advance in a server or the like.

Hereinafter, the present invention will be described in more detail based on examples. FIG. 1 is a schematic overall configuration diagram of a communication evaluation system configured according to the present invention. The communication evaluation system is mounted on a person P belonging to an organization and has a position information function, a portable information terminal 2 installed in a certain space in the organization, and a sensor 3 that senses a signal from the portable information terminal 2; And a server 5 that acquires position information of the portable information terminal 2 from the sensor 3 via the network 4. Here, application to a company will be described as an example, but the applicable organization is not limited to a company, and application to an organization formed by a plurality of persons P such as a hospital and a government office is possible.

The portable information terminal 2 is a terminal having a function of transmitting an identification signal indicating itself, for example, and a wireless transmitter such as a wireless IC tag can be used. The wireless IC tag as the portable information terminal 2 is a terminal that transmits a signal at regular intervals, and has, for example, a BLE (Bluetooth Low Energy) transmission function, and includes a tag address (an identification signal indicating itself). Is sent at regular intervals. The portable information terminal 2 is worn by the target person P. In addition, as the portable information terminal 2, information communication devices such as a mobile phone, a smartphone, and a tablet terminal can be used.

The sensor 3 identifies and recognizes the portable information terminal 2 by receiving the identification signal transmitted by the portable information terminal 2. For example, a wireless receiver that receives an identification signal transmitted from the portable information terminal 2 can be used as the sensor 3. The sensor 3 is connected to the network 4 and transmits the received identification signal from the portable information terminal 2 to the server 5 through the network 4 together with the identification signal of the sensor 3 itself (address of the sensor 3).

The sensor 3 preferably has a function of detecting the reception intensity of the identification signal received from the portable information terminal 2. When the sensor 3 has such a function, the sensor 3 transmits information on the reception intensity to the server 5 together with the identification signal of the portable information terminal 2 and the identification signal of the sensor 3 itself.

Fig. 2 shows an example of sensor 3 installation. A large number of sensors 3 are installed in a certain space in the room 14. Among these, only the sensor 3 within the communication area of the portable information terminal 2 (for example, the communication area of BLE) receives the signal from the portable information terminal 2. When there are a plurality of sensors 3 within the communication area of the portable information terminal 2, the plurality of sensors 3 receive a signal from the same portable information terminal 2. Each sensor 3 transmits to the server 5 the identification signal of the portable information terminal 2 and the information related to the reception intensity thereof and the identification signal of the sensor 3 itself.

Sensors 3 are installed at predetermined intervals on a ceiling or a wall, for example. However, the installation method of the sensor 3 is not limited to this, and may be installed on a desk, a table, a shelf, or the like, or may be installed on the floor. In FIG. 2, the sensor 3 is installed on the ceiling. The sensors 3 are arranged in a matrix at regular intervals. A large number of desks 15 and chairs 16 are arranged in the room 14. A cafe space 17 is provided at one corner of the room 14. A table 18 and a chair 19 are arranged in the cafe space 17 so that a meeting and a break can be performed.

The network 4 may be either wireless or wired, and if connected to the server 5, it may be a network 4 extended outside the organization, such as the Internet, or a network constructed within the target organization. 4 is also acceptable.
A display 6 is connected to the network 4. As the display device 6, for example, a liquid crystal display, an organic EL display, a plasma display, or the like can be used. Further, the display device 6 may be any of a portable type, a stationary type, a wall hanging type, etc., and the type thereof is not limited. It is preferable to connect a plurality of indicators 6 to the network 4, but the number of installations may be one.

FIG. 3 shows the server 5. The server 5 has a computer that is connected to the network 4 and performs computations to be described later according to a predetermined program while transmitting and receiving signals, and a data storage unit 7 that stores position information data, and a person belonging to the organization Based on the personal information storage unit 8 that stores the information of P, the information stored in the personal information storage unit 8, and the position information data stored in the data storage unit 7, the two persons P belonging to the organization A distance between the first predetermined time and the second predetermined time corresponding to the tissue outside the first condition, the first condition that the distance between the first predetermined time continues within the first predetermined distance The communication determination unit 9 that extracts data satisfying any one of the above conditions and determines that the extracted data is established as communication between the two persons P, and the communication determination unit 9 performs communication. Communication and computing unit 10 which performs a predetermined operation based on is determined that the established data, and a.
The server 5 is a system that provides processing, and the components constituting the server 5 do not have to be in the same place. For example, the data storage unit 7 and the person information storage unit 8 may be arranged at a location different from other units. The data storage unit 7 and the person information storage unit 8 are configured by a memory inside the computer, an external storage device, or the like.

In the data storage unit 7, for example, the identification signal of the portable information terminal 2 transmitted from the sensor 3 and the information related to the reception intensity are stored in association with the identification signal of the sensor 3 that has received the identification signal. Yes. In addition, since the server 5 also has a clock function 11 and can grasp the current date and time, the data storage unit 7 stores information relating to the identification signal of the portable information terminal 2 and its reception intensity, and the associated information. In addition to the received identification signal of the sensor 3, information on the corresponding date and time is also stored.
Further, the data storage unit 7 stores information related to the installation position of each sensor 3 in advance.

In the person information storage unit 8, information related to the target person P is stored in advance in association with the portable information terminal 2 worn by the person P. The information regarding the person P includes, for example, name, sex, date of birth or age, department, etc. However, the present invention is not limited to these, and information according to analysis described later is stored.

The communication determination unit 9 determines the position of each person P and determines whether communication is established between two specific persons P.
The position of each person P is obtained based on information stored in the data storage unit 7. That is, the communication determination unit 9 obtains the distance between the portable information terminal 2 and the sensor 3 that has detected the portable information terminal 2 based on the information related to the identification signal of the portable information terminal 2 stored in the data storage unit 7. . Since the portable information terminal 2 is worn by the person P, the obtained distance can be regarded as the distance between the person P and the sensor 3. And since the information regarding the installation position of each sensor 3 is also stored in the data storage unit 7 in advance, the position of the target person P is obtained based on the information and the obtained distance. At this time, if the identification signals of one portable information terminal 2 are received by the plurality of sensors 3, the distances from the plurality of sensors 3 can be obtained, so that a more accurate position can be obtained. That is, the position of the person P wearing the portable information terminal 2 can be obtained more accurately by setting the installation interval of the sensors 3 to a certain extent. Since the identification signal of the portable information terminal 2 used for these calculations, the information regarding the reception intensity thereof, and the identification signal of the sensor 3 are also stored together with the information regarding the corresponding date and time, the position of the target person P And the date is required.

The data on the position and date / time of each person P thus obtained is made into a database, for example, and stored in the data storage unit 7, and used for determination of communication establishment. Using this database, the communication determination unit 9 can recognize at which time each person P is located.

The communication determination unit 9 determines the establishment of communication by obtaining the distance between two specific persons P and their changes over time based on the information on the position and date of each person P. The establishment of communication is determined by whether or not either the first condition or the second condition is satisfied.
First condition: whether or not the relationship between the two persons P is continuous for a first predetermined time within a first predetermined distance.
Second condition: whether or not the relationship between the two persons P satisfies a predetermined distance and time corresponding to the organization outside the first condition.

Each condition will be described with reference to FIG. The vertical axis in FIG. 4 is the distance dx between the two persons P, and the horizontal axis is the time dt. The graph shows the change over time of the interval between two specific persons P.
First, the first condition will be described. The first condition is that communication is established when two specific persons are approaching (within the first predetermined distance) and this state continues for a certain period of time (first predetermined time continuous). It is determined that you are doing. For example, it is determined that the communication has been established when the distance between the two persons is within 2 m for 10 seconds or longer. For example, this condition is satisfied if the conversation is longer than a greeting conversation, such as a meeting or discussion.
At point A in FIG. 4, the distance between the two is within 2 m, but the duration of that state is less than 10 seconds. Therefore, the first condition is not satisfied. For example, when two persons P pass in a hallway, it is determined that communication is not established.
On the other hand, at the point B in FIG. 4, the situation where the distance between the two persons is within 2 m continues for 10 seconds or more. Therefore, it is determined that the first condition is satisfied and communication is established.
Here, the distance used as a criterion for determination is 2 m, for example, but is not limited to 2 m and can be set as appropriate.

Next, the second condition will be described. The second condition is a condition relating to the distance between two persons set according to the target organization and its duration, and is for flexibly responding to the actual situation of the target organization. For example, depending on the organization, during a meeting, one person may be temporarily away from the office to obtain materials, or to call a related person. In such a case, although the distance between the two is temporarily separated, since the meeting itself is continued, it is determined that communication is established.
At point C in FIG. 4, the distance between the two persons extends from 2 m or more to 2 m or more, further spreads to 6 m or more, then returns to 6 m or less, and further returns to 2 m or less. At this time, the duration of the state of 2 m or more is 60 seconds or less, and the duration of the state of 6 m or more is 30 seconds or less. Therefore, it is determined that the second condition is satisfied and communication is established.
On the other hand, at the point D in FIG. 4, the distance between the two people similarly increases from 2 m or more to 2 m or more, further spreads to 6 m or more, then returns to 6 m or less, and further returns to 2 m or less. The duration of the state of 2 m or more exceeds 60 seconds, and the duration of the state of 6 m or more exceeds 30 seconds. Therefore, the second condition is not satisfied and it is determined that communication is not established. Here, both the condition of 2 m or longer duration: 60 seconds or less and the condition of 6 m or longer condition: 30 seconds or less were not satisfied, but either condition is If not satisfied, it is determined that the second condition is not satisfied.
The communication determination unit 9 extracts data that satisfies either the first condition or the second condition, and determines that the extracted data is communication between the two persons P. The determined data is stored in the data storage unit 7. For example, communication establishment start and end times, communication establishment duration, communication establishment position, communication establishment partner person P, and the like are stored.

The communication calculation unit 10 calculates the total communication establishment time based on the data determined by the communication determination unit 9 as the establishment of communication, the calculation of the communication establishment time for each person P belonging to the organization and each department, Of the calculation of the communication establishment time for each person P and the communication establishment time for each department, the calculation of which person P and which person P have established communication, and the calculation of which department has established communication Do at least one or more.

The communication calculation unit 10 aggregates data determined by the communication determination unit 9 that communication has been established, and obtains the total communication establishment time (duration) for each person P. At this time, in addition to the sum of the communication establishment times for each day, for example, the sum for each week, month, and year may be obtained. Furthermore, you may make it obtain | require the sum for every time slot | zone of every morning and afternoon, for example, 2 hours. FIG. 7A shows an example in which the total communication establishment time for each person P is obtained. In this example, the total for each day and the total for each week are obtained.

In the calculation of the total communication establishment time, the total communication establishment time of the entire target organization is obtained. In other words, the total communication establishment time of all persons P belonging to the organization is obtained. The concept is shown in FIG.

In the calculation of the communication establishment time for each department and a specific person P belonging to the organization, the total communication establishment time with the person P belonging to a department (including officers) different from the department to which the person belongs is obtained. The concept is shown in FIG. For example, when P1 and P2 belong to department A, P3 and P4 belong to department B, and officers P5 and P6 exist, communication establishment time of person P1 and person P3: 35 minutes, communication establishment time of person P1 and person P4 : 49 minutes, communication establishment time between person P1 and officer P5: 0 minutes, communication establishment time between person P1 and officer P6: 23 minutes, communication establishment time between person P1 and department B is 84 (= 35 + 49) ) Minutes, the communication establishment time with the officer is 23 (= 0 + 23) minutes. Such communication establishment time is obtained for each person (the time omitted in the figure is indicated by a circle).

In the calculation of the communication establishment time for each person P and the communication establishment time for each department, the total communication establishment time for each person P is collected for each department. The concept is shown in FIG. For example, when the total communication establishment time of the person P1 belonging to the department A is 107 (= 84 + 23) minutes and the total communication establishment time of the person P2 is 35 (= 35 + 0) minutes, the communication establishment time of the department A is 142. (= 107 + 35).

In the calculation of which person P and which person P have established communication, a combination of persons having established communication is obtained. The concept is shown in FIG.

In the calculation of which department has established communication, the combination of departments in which communication has been established is obtained. The concept is shown in FIG.

The server 5 also stores the position information stored in the data storage unit 7 when the communication is determined by the indoor layout information storage unit 12 in which information related to the indoor layout is stored in advance and the communication determination unit 9. And a display unit 13 for generating a signal (hereinafter referred to as a display signal) for displaying which person P established the communication at which location based on the data. In the indoor layout information storage unit 12, for example, information regarding the floor plan of a building as shown in FIG. 2 is stored, and by comparing the position information of the person P stored in the data storage unit 7 with this information, The place where the person P is present can be recognized. For example, the place where the person P1 is is a cafe.
A display signal generated by the display unit 13 is transmitted to a predetermined display 6 via the network 4. The display 6 that has received the display signal performs a predetermined display, that is, a display regarding which person P has established communication at which location.
For example, as shown in FIG. 8, a room layout is displayed on the display unit 13, and a symbol such as ● indicating the current position of the person P (hereinafter referred to as a person display) is superimposed on the room layout display. The person display 20 is also moved in accordance with the movement of the person P. Further, the color, pattern, shape, type, and the like of the person display 20 are changed depending on whether the communication is established or not, so that the establishment and failure can be recognized at a glance. In FIG. 8, for the sake of clarity, only two person displays 20 are shown. However, in actual display, the person display 20 for all persons may be displayed, or a specific plural or single person display 20 may be displayed. The person P may be selected and the corresponding person display 20 may be displayed.

Next, an example of a communication evaluation method will be described. The communication evaluation method includes a portable information terminal 2 attached to a person P belonging to an organization, a sensor 3 that is installed in a certain space in the organization's room and senses a signal from the portable information terminal 2, and a portable information via a network 4. This is implemented using a system including a server 5 that acquires position information of the terminal 2 from the sensor 3. For example, the server 5 performs the communication evaluation method according to a predetermined program installed in advance.

FIG. 5 is an example of a flowchart showing a communication evaluation method. Information on the person P belonging to the organization is stored in the server 5 in advance (step S51). For example, information related to the target person P is stored in the personal information storage unit 8 of the server 5 in association with the portable information terminal 2 worn by the person P. In addition, information related to the indoor layout is stored in the server 5 in advance. For example, information related to the floor plan of a building is stored in the indoor layout information storage unit 12 of the server 5.

Then, when measurement of the position of the person P using the portable information terminal 2 and the sensor 3 is started, data collection of position information is performed and the data is stored in the server 5 (step S52). For example, when the measurement of the activity of the person P belonging to the organization using the portable information terminal 2 and the sensor 3 is started, the position information of the portable information terminal 2, for example, the identification signal of the portable information terminal 2 and the reception intensity thereof are related. Information and the identification signal of the sensor 3 that has received the identification signal are transmitted from the sensor 3 to the server 5 via the network 4. The server 5 that has received the position information data stores the position information in the data storage unit 7 together with information about the date and time of the server 5 itself. During the measurement of the activity of the person P belonging to the organization, the position information of the portable information terminal 2 is sent to the server 5 one after another from each sensor 3, so that the position information is accumulated in the data storage unit 7.

In step S53, data satisfying the first condition or the second condition is extracted. This data extraction is performed by, for example, the communication determination unit 9 of the server 5. That is, the communication determination unit 9 determines that the distance between the two persons P belonging to the organization is within the first predetermined distance based on the information on the person P and the position information data. Data satisfying a second condition of a preset distance and time is extracted corresponding to the organization under the first continuous condition or outside the first condition. Then, the communication determination unit 9 determines that the extracted data is established as communication between the two persons P (step S54).

In the subsequent step S55, a predetermined calculation is performed based on the data determined as communication establishment. This calculation is performed by, for example, the communication calculation unit 10 of the server 5. The communication calculation unit 10 calculates the total communication establishment time based on the data determined that the communication is established, calculates the communication establishment time for each person P and a specific person P belonging to the organization, and the communication for each person P. At least one or more of calculation of establishment time and communication establishment time for each department, calculation of which person P and which person P have established communication, and calculation of which department has established communication .

In step S56, when it is determined that the communication is established, a signal indicating where the person P established the communication is generated based on the stored position information data. This signal generation is performed by the display unit 13 of the server 5.
The display that means the calculation result in step S55 and the generated signal in step S56 is displayed on the display 6 (step S57). This display makes it possible to objectively and accurately grasp the communication status within the target organization.

Based on FIG. 6, the procedure for determining whether the communication determination unit 9 of the server 5 satisfies the first condition or the second condition will be specifically described. First, it is determined whether or not the distance between the two is within 2 m (step S61). When this condition is satisfied (Yes), the process proceeds to step S62, and it is determined whether or not the distance between the two persons: 2 m has continued for 10 seconds or more. When this condition is satisfied (point B in FIG. 4), the first condition is satisfied, so that it is determined that communication is established.
On the other hand, when either of the conditions of step S61 and the conditions of step S62 is not satisfied (No), the process proceeds to step S63, and it is determined whether or not the distance between two people: 2 m or more is 60 seconds or less. . When this state is not satisfied (point D), neither the first condition nor the second condition is satisfied, so it is determined that communication is not established.
In step S63, if the distance between the two persons: 2 m or more is 60 seconds or less, the process proceeds to step S64, and it is determined whether the distance between the two persons: 6 m or more is 30 seconds or less. If this state is not satisfied, neither the first condition nor the second condition is satisfied, so it is determined that communication is not established.
On the other hand, when the distance between the two persons: 6 m or more is 30 seconds or less in step S64, the process proceeds to step S65, and it is determined whether or not the timing before and after the distance between the two persons is within 2 m. If this state is not satisfied, neither the first condition nor the second condition is satisfied, so it is determined that communication is not established.
In step S65, when the timing before and after the distance between the two persons is within 2 m (point C), the second condition is satisfied, so it is determined that communication is established.

Furthermore, a description will be given with reference to FIG. FIG. 4 is a graph showing the change with the distance (dx) between two points (the portable information terminal 2 worn by two persons P) as the vertical axis and the time (t) as the horizontal axis. In dx, a line is drawn toward the horizontal axis with the distance between two points from 0 m to 2 m as region A, from 2 m to 6 m as region B, and from 6 m to region C as a region C. Here, the boundary dx = 2m belongs to both the region A and the region B, but may belong to either one. Similarly, dx = 6m belongs to both the region B and the region C, but may belong to either one.
The graph shows the distance and time between two points. The way to read the graph is that when communication is established in the area A, the communication is established. However, as a first condition, even if it is in the area A, it is assumed that data for which communication is established is not considered for less than 10 seconds continuously. We simply consider greetings and think that there is no communication. In addition, as a second condition, even if the region B and the region C are entered, the continuous time is 60 seconds or less, the region A is included before and after that, and the duration time within the region C is 30 seconds. The following cases are considered to be communication. In this case, the time between the preceding and following areas A is considered as the communication establishment time (duration). From the experimental verification, it was found that even if two people had a meeting, there was a case where it was a little bitter to find another person.

When the communication determination unit 9 determines that communication is established, the display unit 13 of the server 5 may generate a signal indicating which time the person P has established communication. That is, you may make it display on the indicator 6 who and who established communication at which time. An example of the concept is shown in FIG. This makes it possible to objectively and accurately know who and who established communication at which time.

Based on the position information stored in the data storage unit 7, the display unit 13 of the server 5 generates a signal for displaying data of a desired time in comparison with which time the person has established communication. You may do it. That is, who and who established communication at which time may be displayed in comparison with other cases and model cases.
An example of the concept is shown in FIG. For example, the time period 13: 05-14: 03 when the general employees P1 and P2 established communication and the time period 09: 55-10: when the excellent employees P7 and P8 established communication. 54 is displayed in contrast. By comparing the two, it can be seen that general employees P1 and P2 have a meeting in the afternoon, and excellent employees P7 and P8 have a meeting in the morning. In addition, it is assumed that the general employees P1 and P2 consider the start time and end time of the meeting relatively loosely, and the excellent employees P7 and P8 think strictly. In this way, it is possible to objectively grasp the difference between general employees P1 and P2 and excellent employees P7 and P8, so that it is possible to instruct general employees P1 and P2 based on facts. Become.
In addition, the communication time zone of a good company or an excellent peer company is examined in advance as a model case and stored in the server 5, and as shown in FIG. 10B, this model case is also compared. Also good. In this case, it is possible to instruct general employees P1 and P2 in comparison with the model case, and to recognize the secret of excellence of excellent employees P7 and P8.

Based on the position information stored in the data storage unit 7, the display unit 13 of the server 5 generates a signal for displaying data at a desired time in comparison with which place the person has established communication. You may do it. In other words, who and who established communication at which time and at which location may be displayed in comparison with other cases and model cases.
The concept is shown in FIG. For example, the time zone 13: 05-14: 03 in which the general employees P1 and P2 established communication and the time zone 09:55 in which the excellent employees P7 and P8 established communication. 10:54 is displayed in comparison with the place. By comparing the two, it can be seen that general employees P1 and P2 have a meeting in the meeting room in the afternoon, and excellent employees P7 and P8 have a meeting in the cafe in the morning.
In this way, it is possible to objectively grasp the difference between general employees P1 and P2 and excellent employees P7 and P8, so that it is possible to instruct general employees P1 and P2 based on facts. Become. For example, it is speculated that it is better to have a meeting in a cafe than in a meeting room, which is helpful for employee education.
In addition, the communication time zone and place of a good company or an excellent peer company are preliminarily examined as a model case and stored in the server 5, and as shown in FIG. 11B, this model case is also compared. Anyway. In this case, it is possible to instruct general employees P1 and P2 in comparison with the model case, and to recognize the secret of excellence of excellent employees P7 and P8.

The following may also be used.
Next, the data for which communication has been established is displayed for each individual and each department.
By individual, for example, Mr. A divides the total communication establishment time in units of days, weeks, and months (see FIG. 12). For example, it is assumed that communication is established in one day for Mr. A, Mr. B, 60 minutes, Mr. C, 30 minutes, Mr. D, 0 minutes, Mr. E, 0 minutes, and Mr. F, 15 minutes. In addition, the location where the communication is established is displayed.
For each department, for example, when the department to which Mr. A belongs and the department to which Mr. C belong are different, the total time of the department to which Mr. A belongs and the department to which Mr. C belongs is calculated (see FIG. 13). For example, in the above example, it is 30 minutes.
It is also possible to determine the total time based on the location. For example, it is assumed that the establishment of personal communication at a cafe where you can eat and drink is 300 minutes for five people. In this case, when Mr. A and Mr. B have established communication for 20 minutes, such a place is preferable because it is possible to grasp a place where such communication centering on the cafe is easy to establish. Can be evaluated. On the other hand, suppose that the establishment of communication at the cafe was 10 minutes for two people. In this case, it can not be said that it is a preferred cafe, so by proposing the location of the cafe, etc., it is possible to consider the establishment of a better cafe by examining whether it is possible to establish communication in another place To do.

As another incidental effect obtained from the present invention, since the movement amount of Mr. A is calculated and the movement is small, advice on health is possible by moving more. In addition, by visualizing a place where communication is established with a heat map, it is possible to consider changing the internal layout by grasping the place where people concentrate.

Of course, if there is a conference room in the company, the conference room in use can be grasped in real time. Conversely, when there is a conference room that is not in use, internal employees can grasp it as vacant information in real time. In particular, in the conference room being used, the actual number of people in the conference room may be larger than the number of people that can originally be accommodated, and this is a material that can be considered for expansion of the conference room. In addition, it is possible to grasp the operating rate of the conference room every hour, for example, from 9 o'clock to 12 o'clock, from 13 o'clock to 15 o'clock, so that it is possible to grasp in which time zone it is crowded, thereby realizing efficient operation status it can. Furthermore, since the usage status of each department can be grasped, it is possible to grasp which department is having a meeting, so that the number of meetings of each department can be grasped.

Even between individuals, the status of the network 4 can be grasped for each job title and organization. The result is displayed for each organization, and it is possible to grasp to which person in which department a person belonging to the organization has established communication.

P Person 2 Portable information terminal 3 Sensor 4 Network 5 Server 7 Data storage unit 8 Person information storage unit 9 Communication determination unit 10 Communication operation unit 12 Indoor layout information storage unit 13 Display unit

Claims

A personal digital assistant owned by a person belonging to the organization,
A sensor installed in a certain space in the tissue room and sensing a signal from the portable information terminal;
A server for acquiring position information of the portable information terminal from the sensor via a network;
With
The server
A data storage unit for storing data of the position information;
A person information storage unit for storing information of persons belonging to the organization;
Based on the information stored in the person information storage unit and the data of the position information stored in the data storage unit, a distance between two persons belonging to the organization is within a first predetermined distance First, a first condition that continues for a predetermined period of time, and data that satisfies any of the second conditions of a preset distance and time corresponding to the tissue outside the first condition are extracted. A communication determination unit that determines that the extracted data is communication between the two persons;
Based on the data determined as communication establishment by the communication determination unit, the calculation of the total communication establishment time, the calculation of the communication establishment time for each specific person and department of the person belonging to the organization, the communication establishment time for each person A communication calculation unit that performs at least one of calculation of communication establishment time in each unit, calculation of which person and who has established communication, and calculation of which department has established communication; A communication evaluation system characterized by comprising:
The first condition is that the first predetermined distance is 2 m or less, and the first predetermined time is 10 seconds or more,
The second condition is that the distance between the two persons is 2 m or longer and the duration is 60 seconds or less and the distance is 6 m or more and the duration is 30 seconds or less, and the distance is within 2 m before and after that. The communication evaluation system according to claim 1, wherein
The server stores data of the location information stored in the data storage unit when it is determined that communication is established by an indoor layout information storage unit that stores information related to indoor layout in advance and the communication determination unit. And a display unit that generates a signal that indicates where the person has established communication based on the location, and transmits the signal to be displayed via the network to a predetermined display. The communication evaluation system according to claim 1, wherein the communication evaluation system is displayed.
The said display part produces | generates the signal which displays what time the said person established communication, when the communication determination part determines with establishment of communication. The communication evaluation system described in 1.
The display unit generates a signal for displaying data of a desired time in comparison with which time the person has established communication based on the position information stored in the data storage unit. The communication evaluation system according to claim 3 or 4, characterized by the above.
The display unit generates a signal for displaying data of a desired time in comparison with the location where the person has established communication based on the position information stored in the data storage unit. The communication evaluation system according to any one of claims 3 to 5, wherein:
A personal digital assistant held by a person belonging to the organization,
A sensor installed in a certain space in the tissue room and sensing a signal from the portable information terminal;
A server for acquiring position information of the portable information terminal from the sensor via a network;
Using a system with
By the server
Storing data of the position information;
Pre-store information of persons belonging to the organization,
Based on the information of the person and the data of the position information, a first condition that a distance between two persons belonging to the organization continues for a first predetermined time within a first predetermined distance; Or, outside the first condition, corresponding to the organization, to extract data that satisfies a second condition of a preset distance and time,
The extracted data satisfying the first condition or the second condition is determined as communication establishment of the two persons,
Based on the data determined as the establishment of the communication, the calculation of the total communication establishment time, the calculation of the communication establishment time for each specific person and department of the person belonging to the organization, the communication establishment time for each person and the department unit A communication evaluation method comprising performing at least one of a calculation of a communication establishment time, a calculation of which person and which person has established communication, and a calculation of which department has established communication.
The first condition is that the first predetermined distance is 2 m or less, and the first predetermined time is 10 seconds or more,
The second condition is that the distance between the two persons is 2 m or longer and the duration is 60 seconds or less and the distance is 6 m or more and the duration is 30 seconds or less, and the distance is within 2 m before and after that. The communication evaluation method according to claim 7, wherein
The server stores information about the indoor layout in advance, and when it is determined that the communication is established, the person establishes the communication at any location based on the stored position information data. 9. The communication evaluation method according to claim 7, wherein a signal for indicating whether or not is generated.
10. The signal according to any one of claims 7 to 9, wherein when the server determines that the communication is established, the server generates a signal indicating at what time the person established the communication. The communication evaluation method according to claim 1.
11. The server generates a signal for displaying data of a desired time in comparison with which time the person has established communication based on the stored location information. The communication evaluation method according to any one of the above.
The server generates a signal for displaying data of a desired time on the basis of the stored position information in comparison with which place the person has established communication. The communication evaluation method according to any one of claims 7 to 11.