JP6533868B1 - Communication evaluation system and communication evaluation method - Google Patents

Abstract

The present invention relates to a portable information terminal owned by a person belonging to an organization, a sensor installed in a fixed space in the room of the organization for detecting a signal from the portable information terminal, and a sensor for detecting position information of the portable information terminal through a network. It has a server to get from. The server determines, based on the information of the person stored in advance and the information from the sensor, whether or not communication is established between the two persons in question, and performs a predetermined operation on the establishment of the communication.

Description

  The present invention is a communication that acquires position information data etc. in a building of a person belonging to an organization using a wireless communication means such as BLE (Bluetooth (registered trademark) Low Energy), and determines and analyzes communication between the people. It relates to an evaluation system and a communication evaluation method.

With the evolution of the so-called IoT (Internet of Things), it has become a time when everything is connected to the Internet. As a result, there is a communication support system, which is described, for example, in Patent Document 1 below.
However, there is no detailed explanation as to what constitutes communication establishment.
Further, in this technology, since voice data is acquired, the content of the conversation is known to another person even though it is at work, and it is expected that the employee etc. dislikes.

Japanese Patent Publication No. 5234379

  Therefore, the present invention is the establishment of communication from another data without acquiring voice data.

  The communication evaluation system according to the present invention includes a portable information terminal owned by a person belonging to an organization, a sensor installed in a fixed space in the room of the organization and sensing a signal from the portable information terminal, and a portable information terminal via a network. A server for acquiring position information from the sensor, wherein the server is stored in a data storage unit for storing data of the position information, a person information storage unit for storing information of a person belonging to an organization, and a person information storage unit Based on the position information stored in the data storage unit, the distance between the two persons belonging to the tissue is continuously within a first predetermined distance for a first predetermined time Outside the first condition and corresponding to the tissue, the data satisfying either the preset distance or the second condition of time are extracted, and the extracted data is used as a community of two persons. Calculation of total communication establishment time based on the data determined by the communication determination section that determines that the application is established and the communication determination section, the communication establishment time for each person and department specific to a person belonging to the organization Calculation, calculation of communication establishment time for each person and communication establishment time for each department, calculation of which person and which person had communication, and calculation of which department communication was established And one or more communication operation units.

Here, the first condition is that the first predetermined distance is 2 m or less, and the first predetermined time is 10 seconds or more, and the second condition is that between the two persons. distances duration and the distance than 60 seconds over 2m is 6m or more duration is not less than 30 seconds, the distance is to be within the 2m before and after.

  In addition, the server is based on the data of the position information stored in the data storage unit when it is determined that the communication is established by the indoor layout information storage unit in which the information on the indoor layout is stored in advance and the communication determination unit. And a display unit for generating a signal indicating where a person has established communication, and preferably transmitting the signal to be displayed via a network and displaying the signal on a predetermined display .

  It is preferable that the display unit generates a signal indicating at which time the person establishes communication when the communication determination unit determines that the communication is established.

In addition, it is preferable that the display unit generates a signal that displays data of a desired time, based on the position information stored in the data storage unit, by comparing at which time the person establishes communication. .

Furthermore, it is preferable that the display unit generates a signal that displays data of a desired time in accordance with which location a person establishes communication based on the position information stored in the data storage unit. .

  A communication evaluation method according to the present invention includes a portable information terminal held by a person belonging to an organization, a sensor installed in a fixed space in the room of the organization, and sensing a signal from the portable information terminal, and a portable information terminal via a network. The server stores the data of the position information by using the system including the server for acquiring the position information of the sensor from the sensor, stores the information of the person belonging to the organization in advance, and the data of the person and the data of the position information On the basis of the distance between two persons belonging to the tissue corresponding to the tissue within a first predetermined time or a first condition which continues for a first predetermined time or outside the first condition Data that satisfies the second condition and the second condition that have been set in advance, and the extracted data that satisfies the first condition or the second condition is determined as the establishment of communication between two persons. Calculation of total communication establishment time based on the data determined to be communication establishment, calculation of communication establishment time for each person and department of a person belonging to an organization, communication establishment time for each person and department unit It performs at least one or more of the calculation of communication establishment time, the calculation of which person and which person are in communication, and the calculation of which department is in communication with.

Here, the first condition is that the first predetermined distance is 2 m or less, and the first predetermined time is 10 seconds or more, and the second condition is that between the two persons. distances duration and the distance than 60 seconds over 2m is 6m or more duration is not less than 30 seconds, the distance is to be within the 2m before and after.

  In addition, when the server stores information on the layout of the room in advance, and it is determined that communication is established, based on the data of the stored position information, it is determined where the person establishes communication. Preferably, a signal to be displayed is generated.

  In addition, when it is determined that the communication is established, the server preferably generates a signal indicating at which time the person has established communication.

  In addition, it is preferable that the server generates a signal that displays data of a desired time on the basis of the stored position information by comparing at what time the person establishes communication.

  Furthermore, it is preferable that the server generates a signal that displays data of a desired time on the basis of the stored position information by comparing where in the place a person establishes communication.

In the present invention, the establishment of communication is determined based on two factors of an interval (distance) of two persons P who are targets and a time (duration) in which a predetermined condition for the interval is satisfied. There is. Therefore, establishment of communication can be determined objectively and favorably, and evaluation on communication can be performed favorably.
In addition, since the display is performed in various formats, it is suitable for use in communication consulting.

It is a figure showing an example of a schematic whole block diagram of a communication evaluation system constituted based on the present invention. It is a figure which shows the example of the room layout of the structure | tissue used as object. It is a figure which shows the example of a server. It is a figure which shows the example of the measurement result of the space | interval of two specific persons. It is a flowchart which shows the example of the communication evaluation method of this invention. It is a flowchart which shows the example of determination of formation of communication. The concept of the calculation which the communication calculating part of a server performs is shown, (A) is a conceptual diagram which calculates | requires the total of communication establishment time for every person P, (B) is a conceptual diagram about calculation of total communication establishment time, (C) Is a conceptual diagram of calculation of communication establishment time for a specific person of a person belonging to an organization and each department, (D) is a conceptual diagram for calculation of communication establishment time for each person and communication establishment time for each department, (E Figure is a conceptual diagram of calculation of which person and which person were established communication, and (F) is a conceptual diagram of calculation of which department was established communication. It is a figure which shows the example which overlapped and displayed the person display on the display of indoor layout. It is a figure which shows an example which displays who and who established communication at which time on a display. (A) is a diagram showing an example in which the display unit shows who and who established communication at which time in contrast to other cases, (B) is a display unit showing who and who at which time It is a figure which shows an example which contrasts with other cases and a model case and displays whether communication was established. (A) is a diagram showing an example in which the display unit shows who and who formed communication at what time at which place, in contrast to other cases, (B) shows who and who are the display unit It is a figure which shows an example displaying contrasting with another case and a model case which was able to establish communication at which time and which place. It is a figure which shows an example of the display regarding the establishment time of a total communication of Mr. A. FIG. It is a figure which shows an example of the display regarding the total time of the department which Mr. A belongs, and the department which Mr. C belongs.

  The criteria for establishing communication are different, and the inventor further investigated the establishment of communication in a building such as an office.

Generally, it is known that the more people contact, the better their favor and trust with the other person. This is referred to as contact theory, and it has been confirmed in a study by a university that "the mind of prejudice and discrimination diminishes after the exchange even with hate people".
On the other hand, it is also a fact that, in a single organization, in-house, there are some who dislike talking and some who do not agree. Further, with the spread of electronic mail, even in the company, cases where communication is supported by electronic devices such as electronic mail are increasing.
Therefore, we decided to scientifically understand and analyze how communication is established using contact theory.

The second factor in determining the establishment of communication is the "distance" between people, and it is important which distance the establishment of communication will be.
Another study divides the distance zone with the other party into the following four distance zones:
1. Closed room distance: from 0 cm to 45 cm. This means the distance at which the body can be easily touched. For example, a very close person, such as a family member or a lover, is allowed to be at this distance, but when the other person approaches this distance, it causes discomfort.
2. Individual distance: 45 to 120 cm. This means the distance the two reach if they reach. In personal conversations between friends, this distance is taken.
3. Social distance: from 120 to 350 cm. This means a distance that can not touch the body. For example, it is the distance taken when contacting with a superior or a superior on business.
4. Public distance: 350 cm or more. This means the distance taken when you meet at a lecture or a formal occasion.

Ultimately, the present invention is an organization in which a company pursues profits. It is meaningless for the purpose of acquiring the closed room distance by data. Also, 2. Individual distance is also not intended to promote the establishment of communication that does not lead to the benefit of the company when the number of good friends groups increases. However, it is important not to talk with friends within a company or in a company, but to talk at a distance that is close to that. Therefore, this 2. Individual distance also has a certain degree of importance in the present invention.
3. While focusing on social distance is very important distance, 350 cm distance is not the establishment of interactive communication, and again it is considered to be the reporting distance to the superior in the company, and it is considered as mutual I decided not to think of the establishment of communication as a one-sided report, not a conversation.
Based on the above idea, we analyze the distance band and compare the information obtained as a result with other data to propose the change of consulting tool, for example, the layout of the company Or suggest setting up a cafe.

  The second factor in determining the establishment of communication is "time". Considering the time to establish communication in a company, it is difficult to determine how many minutes to establish communication. For example, a greeting like "Good morning" may be regarded as an important communication in recent years with an increasing number of non-greeting people, but this is different from the purpose of the present invention. It was estimated that it was a reasonable time for the establishment of communication to think that it was reasonable time, for example, at least 10 seconds or more. On the other hand, companies also have conferences, and this time varies from company to company, so we will not set a time limit.

  Next, as an example related to the use of information obtained from establishment of communication, the “place” of information obtained from establishment of communication of the first and second elements described above is analyzed. Where is communication activated? On the contrary, it aims at rebuilding the active place of the whole company by analyzing in which place the communication is not activated and grasping the place. And, for example, if there are employees who have excellent sales results, it is helpful for other employees to know where such communication is activating communication, so in pursuit of internal profit ,Useful. Furthermore, if various hypotheses hold from the data at this location, and communication activation is insufficient at the location of CAFE, it is suggested that the location of the CAFE be changed, resulting in an efficient internal space. Operation is planned.

  Furthermore, as an example related to the use of information obtained from establishment of communication, a person who has established communication from the establishment of communication of the first and second elements described above and the information of "place" is a person of any position It is to grasp what is each other. For example, in a certain company, communication between department A and department B may not be established, communication between the president and the department manager may not be established, communication between persons in their 20s and 50s may not be established, It is also important what kind of communication is established depending on the position in the company. In other words, analysis of data not only between individuals but also between departments, and analysis of data between posts and between generations is also possible. In order to achieve this purpose, it becomes possible to make personal attributes, for example, 40's, a man, a department, etc., as a database in a server etc. in advance.

  Hereinafter, the present invention will be described in more detail based on the examples. FIG. 1 is a schematic overall configuration diagram of a communication evaluation system configured based on the present invention. The communication evaluation system is attached to a person P belonging to an organization, a portable information terminal 2 having a position information function, and a sensor 3 installed in a fixed space in the room of the organization and sensing a signal from the portable information terminal 2; And a server 5 for acquiring position information of the portable information terminal 2 from the sensor 3 via the network 4. Here, an application to a company will be described as an example of an organization, but the applicable organization is not limited to a company, and application to an organization formed by a plurality of persons P such as hospitals and public offices is possible.

  The portable information terminal 2 is, for example, a terminal provided with a function of transmitting an identification signal indicating itself, and can use, for example, a wireless transmitter such as a wireless IC tag. The wireless IC tag as the portable information terminal 2 is a terminal that transmits a signal at a constant interval, for example, has a transmission function of BLE (Bluetooth Low Energy), and a signal including a tag address (identification signal indicating itself) Send out at regular intervals. The portable information terminal 2 is worn by the target person P. In addition, as the portable information terminal 2, use of information communication devices, such as a mobile telephone, a smart phone, a tablet terminal, etc. is also possible.

  The sensor 3 identifies and recognizes the portable information terminal 2 by receiving the identification signal transmitted by the portable information terminal 2. As the sensor 3, for example, it is possible to use a wireless receiver or the like that receives the identification signal transmitted by the portable information terminal 2. The sensor 3 is connected to the network 4 and transmits the received identification signal from the portable information terminal 2 to the server 5 via the network 4 together with the identification signal of the sensor 3 itself (the address of the sensor 3).

  Preferably, the sensor 3 has a function of detecting the reception intensity of the identification signal received from the portable information terminal 2. In the case of having such a function, the sensor 3 transmits to the server 5 information on the reception strength together with the identification signal of the portable information terminal 2 and the identification signal of the sensor 3 itself.

  The example of installation of the sensor 3 is shown in FIG. A large number of sensors 3 are installed in a fixed space of the room 14. Among these, only the sensor 3 in the communication range of the mobile information terminal 2 (for example, the communication range of BLE) receives the signal from the mobile information terminal 2. When a plurality of sensors 3 exist within the communication range of the portable information terminal 2, the plurality of sensors 3 receive a signal from the same portable information terminal 2. Then, each sensor 3 transmits to the server 5 an identification signal of the portable information terminal 2 and information on the reception intensity thereof and an identification signal of the sensor 3 itself.

  The sensors 3 are installed, for example, on a ceiling or a wall at predetermined intervals. However, the installation method of the sensor 3 is not limited to this. For example, the sensor 3 may be installed on a desk, a stand, a shelf, or the like, or may be installed on a floor. In FIG. 2, the sensor 3 is installed on the ceiling. The sensors 3 are arranged in a matrix at regular intervals. A large number of desks 15 and chairs 16 are arranged in the room 14. A cafe space 17 is provided at one corner of the room 14. A table 18 and a chair 19 are arranged in the cafe space 17 so that a meeting and a break can be performed.

The network 4 may be either wireless or wired, and may be a network 4 extended outside the organization like the Internet if connected to the server 5 or a network built in the target organization 4 is also good.
A display 6 is connected to the network 4. As the display 6, for example, a liquid crystal display, an organic EL display, a plasma display, etc. can be used, but the type is not limited. Moreover, the display 6 may be any of a portable type, a stationary type, a wall type, and the like, and the form thereof is not limited. It is preferable to connect a plurality of displays 6 to the network 4, but the number of installed may be one.

The server 5 is shown in FIG. The server 5 is connected to the network 4 and has a computer that performs calculations and the like according to a predetermined program while transmitting and receiving signals, and the data storage unit 7 for storing data of position information, a person belonging to an organization Based on the data of the person information storage unit 8 for storing P information, the information stored in the person information storage unit 8 and the position information data stored in the data storage unit 7, two persons P belonging to the organization are Between the first predetermined distance and the first predetermined time, and the second predetermined distance and time corresponding to the tissue outside the first condition. Communication determination unit 9 which determines that the extracted data is the establishment of communication of two persons P, and the communication determination unit 9 communicate Communication and computing unit 10 which performs a predetermined operation based on is determined that the established data, and a.
The server 5 is a system that provides processing, and the units that make up the server 5 do not have to be at the same place. For example, the data storage unit 7 and the person information storage unit 8 may be arranged at places different from the other units. The data storage unit 7 and the person information storage unit 8 are configured by a memory in the computer, an external storage device, and the like.

In the data storage unit 7, for example, the identification signal of the portable information terminal 2 transmitted from the sensor 3 and the information on the reception intensity thereof are stored in association with the identification signal of the sensor 3 that has received the identification signal. There is. Further, the server 5 also has a clock function 11 and can grasp the current date and time, so that the data storage unit 7 associates the identification signal of the portable information terminal 2 and the information on the reception strength thereof with these. In addition to the identification signals of the sensors 3 stored, information on the corresponding date and time is also stored.
Furthermore, in the data storage unit 7, information on the installation position of each sensor 3 is stored in advance.

  In the person information storage unit 8, information related to the person P to be a target is stored in advance in association with the portable information terminal 2 worn by the person P. The information on the person P is, for example, a name, a gender, a date of birth, an age, a department, or the like. However, the present invention is not limited to these, and information corresponding to the analysis described later is stored.

The communication determination unit 9 obtains the position of each person P, and determines whether communication is established between two specific persons P.
The position of each person P is obtained based on the information stored in the data storage unit 7. That is, based on the information on the identification signal of the portable information terminal 2 stored in the data storage unit 7, the communication determination unit 9 obtains the distance between the portable information terminal 2 and the sensor 3 that has detected the portable information terminal 2. . Since the portable information terminal 2 is worn by the person P, the obtained distance can be regarded as the distance between the person P and the sensor 3. Then, since information on the installation position of each sensor 3 is stored in advance in the data storage unit 7, the position of the person P to be a subject is determined based on the information and the obtained distance. At this time, if the identification signal of one portable information terminal 2 is received by the plurality of sensors 3, the distances from the plurality of sensors 3 can be obtained, so that more accurate positions can be obtained. That is, by narrowing the installation interval of the sensor 3 to some extent, the position of the person P wearing the portable information terminal 2 can be determined more accurately. Information on the corresponding date and time is also stored together with the identification signal of the portable information terminal 2 used for these calculations and the information on the reception intensity thereof and the identification signal of the sensor 3, so the position of the person P who is the object And their date and time are required.

  The data on the position and the date and time of each person P thus obtained is converted into, for example, a database, stored in the data storage unit 7, and used to determine the establishment of communication. The communication determination unit 9 can recognize at which time each person P is at which position using this database.

The communication determination unit 9 determines the distance between two specific persons P and the temporal change thereof based on the information on the position of each person P and the date and time, and determines the establishment of communication. The establishment of the communication is determined by whether the first condition or the second condition is satisfied.
First condition: Whether the relationship between two persons P is continuous within a first predetermined distance for a first predetermined time.
Second condition: Whether or not the relationship between the two persons P satisfies a preset distance and time corresponding to the organization outside the first condition.

Each condition is demonstrated based on FIG. The vertical axis in FIG. 4 is the distance dx between the two persons P, and the horizontal axis is the time dt. The graph shows the change with time of the interval between two specific people P.
First, the first condition will be described. The first condition is that communication is established when two specific persons are approaching (within a first predetermined distance) and this state is continued for a certain period of time (a first predetermined period of time). It is judged that For example, it is determined that the communication is established when the distance between the two persons is within 2 m continuously for 10 seconds or more. For example, this will be the case if you are having a longer conversation than a greeting-like conversation, such as a meeting or discussion.
At point A in FIG. 4, the distance between the two is less than 2 m, but the duration of the condition is less than 10 seconds. Therefore, the first condition is not satisfied. For example, it is a case where two persons P pass each other in the corridor, etc., and in this case, it is determined that communication is not established.
On the other hand, at point B in FIG. 4, the situation in which the distance between two persons is within 2 m is continuous for 10 seconds or more. Therefore, the first condition is satisfied, and it is determined that communication is established.
In addition, although the distance used as the reference | standard of judgment was 2 m, for example here, it does not restrict to 2 m and can be set suitably.

Next, the second condition will be described. The second condition is a condition related to the distance between the two persons set for the target tissue and the duration thereof, and is for flexibly dealing with the actual situation of the target tissue. For example, depending on the organization, one person may temporarily leave the room during a meeting to pick up materials, or may call a person concerned. In such a case, although the distance between the two people is temporarily separated, it is determined that communication is established because the meeting itself is continued.
At point C in FIG. 4, the distance between two persons increases from 2 m or less to 2 m or more and further to 6 m or more, and then returns to 6 m or less and returns to 2 m or less. At this time, the duration of the 2 m or more state is 60 seconds or less, and the duration of the 6 m or more state is 30 seconds or less. Therefore, the second condition is satisfied, and it is determined that communication is established.
On the other hand, at point D in FIG. 4, the distance between two persons similarly extends from 2 m or less to 2 m or more and further to 6 m or more, and then returns to 6 m or less and returns to 2 m or less. The duration of the 2 m or more condition is more than 60 seconds, and the duration of the 6 m or more condition is more than 30 seconds. Therefore, the second condition is not satisfied, and it is determined that communication is not established. In addition, although the conditions of 2 m or more of duration: 60 seconds or less and the conditions of 6 m or more of duration: 30 seconds or less were satisfied, either one of the conditions is If not satisfied, it is judged that the second condition is not satisfied.
The communication determination unit 9 extracts data that satisfies either the first condition or the second condition, and determines that the extracted data is the establishment of communication between two persons P. The determined data is stored in the data storage unit 7. For example, the start and end times of communication establishment, the duration of communication establishment, the position of communication establishment, the partner person P of communication establishment, and the like are stored.

  The communication operation unit 10 calculates the total communication establishment time based on the data determined by the communication determination unit 9 as the communication establishment, calculates the communication establishment time for each person P of the person P belonging to the organization and the department, Among the calculation of the communication establishment time for each person P and the communication establishment time for each department, an operation for which communication between the person P and the person P was established, and an operation for communication with which department Do at least one or more.

  The communication calculation unit 10 counts data determined by the communication determination unit 9 that communication has been established, and obtains a total of establishment time (duration time) of communication for each person P. At this time, in addition to the daily total of the communication establishment time, for example, a weekly, monthly, or annual total may be obtained. Furthermore, the total for each hour may be obtained in the morning and the afternoon, for example, every two hours. FIG. 7A shows an example in which the total of communication establishment time for each person P is obtained. In this example, the daily total and the weekly total are obtained.

  In the calculation of the total communication establishment time, the total communication establishment time of the entire target organization is obtained. In other words, the total communication establishment time of all the persons P who belong to the organization is obtained. The concept is shown in FIG. 7 (B).

  In the calculation of the communication establishment time for each specific person P of the person belonging to the organization and the department, the total communication establishment time with the person P belonging to a department (including an officer) different from the department to which he / she belongs is obtained. The concept is shown in FIG. 7 (C). For example, when P1 and P2 belong to department A, P3 and P4 belong to department B, and officers P5 and P6 exist, the communication establishment time for person P1 and person P3 is 35 minutes, and the communication establishment time for person P1 and person P4 Assuming that the communication establishment time for the person P1 and the executive P5 is 49 minutes: 0 minutes and the communication establishment time for the person P1 and the executive P6 is 23 minutes, the communication establishment time for the person P1 and the department B is 84 (= 35 + 49) ) Minutes, the communication establishment time with the officer will be 23 (= 0 + 23) minutes. Such communication establishment time is determined for each person (in the figure, the time when the description is omitted is indicated by ○).

  In the calculation of the communication establishment time for each person P and the communication establishment time for each department, the sum of the communication establishment times for each person P is collected for each department. The concept is shown in FIG. 7 (D). For example, if the total communication establishment time of the person P1 belonging to the department A is 107 (= 84 + 23) minutes and the total communication establishment time of the person P2 is 35 (= 35 + 0) minutes, the communication establishment time of the department A is 142 It becomes (= 107 + 35).

  In the calculation of which person P and which person P have established communication, a combination of persons who have established communication is obtained. The concept is shown in FIG. 7 (E).

  In the operation which communication with which department was established, the combination of the department where communication was established is sought. The concept is shown in FIG. 7 (F).

The server 5 also stores position information stored in the data storage unit 7 when it is determined that communication is established by the indoor layout information storage unit 12 in which information on the layout of the room is stored in advance and the communication determination unit 9 And a display unit 13 for generating a signal (hereinafter, referred to as a display signal) for displaying which person P has established communication at which place based on the data of. For example, information on the floor plan of the building as shown in FIG. 2 is stored in the indoor layout information storage unit 12, and by comparing the position information of the person P stored in the data storage unit 7 with this information, The place where the person P is located can be recognized. For example, the place where the person P1 is located is a cafe, etc.
The display signal generated by the display unit 13 is transmitted to a predetermined display 6 via the network 4. The display 6 which has received the display signal performs a predetermined display, that is, a display as to which person P has established communication at which place.
For example, as shown in FIG. 8, the indoor layout is displayed on the display unit 13, and a symbol such as ● (hereinafter referred to as “person display”) indicating the current position of the person P is superimposed and displayed on the indoor layout display. Then, in response to the movement of the person P, the person display 20 is also moved. Further, the color, pattern, shape, type, etc. of the person display 20 are changed between when the communication is established and when the communication is not established so that establishment and failure can be recognized at a glance. In FIG. 8, only two person displays 20 are shown for the sake of clarity, but in actual display, the person displays 20 for all the members may be displayed, or a plurality of specific ones or a single one may be displayed. The person P may be selected and the corresponding person display 20 may be displayed.

  Next, an example of the communication evaluation method will be described. The communication evaluation method includes: a portable information terminal 2 worn by a person P belonging to an organization; a sensor 3 installed in a fixed space in the room of the organization; and a signal from the portable information terminal 2; And a server 5 for acquiring position information of the terminal 2 from the sensor 3. For example, the server 5 implements the communication evaluation method in accordance with a predetermined program installed in advance.

  FIG. 5 is an example of a flowchart showing a communication evaluation method. Information of the person P belonging to the organization is stored in advance in the server 5 (step S51). For example, in the personal information storage unit 8 of the server 5, the information on the target person P is stored in association with the portable information terminal 2 worn by the person P. Further, information on the layout of the room is stored in advance in the server 5. For example, information on the floor plan of the building is stored in the indoor layout information storage unit 12 of the server 5.

  Then, when measurement of the position of the person P using the portable information terminal 2 and the sensor 3 is started, data collection of position information is performed, and the data is stored in the server 5 (step S52). For example, when the measurement of the activity of the person P belonging to the organization using the portable information terminal 2 and the sensor 3 is started, the position information of the portable information terminal 2, for example, the identification signal of the portable information terminal 2 and the reception intensity thereof The information and the identification signal of the sensor 3 that has received the identification signal are transmitted from the sensor 3 to the server 5 via the network 4. The server 5 having received the data of the position information stores the position information in the data storage unit 7 together with the information on the date and time the server 5 itself has. During measurement of the activity of the person P belonging to the organization, position information of the portable information terminal 2 is sent to the server 5 from the sensors 3 one after another, and thus the position information is accumulated in the data storage unit 7.

  In step S53, data that satisfies the first condition or the second condition is extracted. This data extraction is performed by, for example, the communication determination unit 9 of the server 5. That is, based on the information of the person P and the data of the position information, the communication determination unit 9 determines that the distance between two persons P belonging to the organization is within a first predetermined distance for a first predetermined time. Data corresponding to the second condition of the preset distance and time is extracted corresponding to the tissue under the continuous first condition or outside the first condition. Then, the communication determination unit 9 determines that the extracted data is the establishment of the communication of the two persons P (step S54).

  In the following step S55, a predetermined calculation is performed based on the data determined to be communication established. This operation is performed by, for example, the communication operation unit 10 of the server 5. The communication operation unit 10 calculates the total communication establishment time, calculates the communication establishment time for each person P with the specific person P belonging to the organization, and the communication for each person P based on the data determined to be the communication establishment. Perform at least one of the following: calculation of establishment time and communication establishment time in units of departments, calculation of which person P and which person P have established communication, and calculation with which department .

In step S56, when it is determined that the communication is established, a signal indicating where the person P has established communication is generated based on the data of the stored position information. This signal generation is performed by the display unit 13 of the server 5.
A display indicated by the calculation result in step S55 and the generation signal in step S56 is displayed on the display 6 (step S57). This display makes it possible to objectively and accurately grasp the communication situation in the target organization.

In the present invention, the establishment of communication is determined based on two factors of an interval (distance) of two persons P who are targets and a time (duration) in which a predetermined condition for the interval is satisfied. There is. Therefore, establishment of communication can be determined objectively and favorably, and evaluation on communication can be performed favorably.
In addition, since the display is performed in various formats, it is suitable for use in communication consulting.

Based on FIG. 6, the procedure for the communication determination unit 9 of the server 5 to determine whether the first condition or the second condition is satisfied will be specifically described. First, it is determined whether the distance between two people is within 2 m (step S61). If this condition is satisfied (Yes), the process proceeds to step S62, and it is determined whether or not the distance between two persons: 2 m or more continues for 10 seconds or more. Then, when this condition is satisfied (point B in FIG. 4), the first condition is satisfied, and it is determined that communication is established.
On the other hand, when one of the conditions in step S61 and the condition in step S62 is not satisfied (No), the process proceeds to step S63, and it is determined whether the distance between two persons: 2 m or more is 60 seconds or less. . Then, when this condition is not satisfied (point D), neither the first condition nor the second condition is satisfied, so it is determined that communication is not established.
If it is determined in step S63 that the distance between two persons: 2 m or more is 60 seconds or less, the process advances to step S64 to determine whether the distance between 2 persons: 6 m or more is 30 seconds or less. Then, when this condition is not satisfied, neither the first condition nor the second condition is satisfied, so it is determined that communication is not established.
On the other hand, if it is determined in step S64 that the distance between two persons: 6 m or more is 30 seconds or less, the process proceeds to step S65, and it is determined whether the timing before and after the two persons is within 2 m. Then, when this condition is not satisfied, neither the first condition nor the second condition is satisfied, so it is determined that communication is not established.
Further, in step S65, when the timing before and after is within a distance of 2 m between two people (point C), the second condition is satisfied, and it is determined that communication is established.

Furthermore, it demonstrates with reference to FIG. FIG. 4 is a graph showing the change with the distance (dx) between two points (the portable information terminals 2 worn by two persons P) as the ordinate and the time (t) as the abscissa. In dx, a distance between two points is 0 m to 2 m as area A, 2 m to 6 m as area B, 6 m or more as area C, and a line is drawn toward the horizontal axis. Here, the boundary dx = 2m is assumed to belong to both the region A and the region B, but may be set to belong to either one. Similarly, although dx = 6 m belongs to both the area B and the area C, it may be made to belong to any one of them.
The graph shows the distance and time between two points. The view of this graph is data in which communication is established when the region A contains a graph. However, as a first condition, even if it is in the area A, continuously less than 10 seconds is not regarded as data for which communication has been established. It is considered that there is no establishment of communication, simply considering greetings. In addition, as a second condition, even if the region B and the region C are entered, if the continued time is 60 seconds or less and the region A is included before and after that, the continuation time in the region C is 30 seconds In the following cases, we think of the establishment of communication. In this case, the time between the area A before and after is considered as the establishment time (duration time) of communication. From the experimental verification, even if we had a meeting with two people, it turned out that there is a case to urochoro a little to look for another person.

  When the communication determination unit 9 determines that the communication is established, the display unit 13 of the server 5 may generate a signal that indicates at which time the person P establishes the communication. That is, it may be displayed on the display 6 which person and who established communication at which time. An example of the concept is shown in FIG. This makes it possible to know objectively and accurately at which time who has established communication with who.

Based on the position information stored in the data storage unit 7, the display unit 13 of the server 5 generates a signal that displays data of a desired time by comparing in which time a person establishes communication. You may do so. That is, who and who established communication at which time may be displayed in comparison with other cases or model cases.
An example of the concept is shown in FIG. For example, the time zone 13: 05-14: 03 when general employees P1 and P2 had established communication, and the time zone 09: 55-10 when excellent employees P7 and P8 had established communication: Contrast with 54 to display. By contrasting the two, it can be seen that general employees P1 and P2 have a meeting in the afternoon, and excellent employees P7 and P8 have a meeting in the morning. In addition, general employees P1 and P2 think relatively loosely about the start time and end time of the meeting, and it is speculated that the excellent employees P7 and P8 think strictly. In this way, since it is possible to objectively grasp the difference between general employees P1 and P2 and excellent employees P7 and P8, it is possible to instruct general employees P1 and P2 based on the facts. Become.
In addition, the communication time zone of excellent companies and superior peer companies is checked in advance as a model case and stored in the server 5, and as shown in FIG. 10 (B), this model case is also compared and compared. Also good. In this case, general employees P1 and P2 can be taught in comparison with the model case, and it is possible to recognize the secret of the excellence of the excellent employees P7 and P8.

Based on the position information stored in the data storage unit 7, the display unit 13 of the server 5 generates a signal that displays data of a desired time by comparing in which place a person establishes communication. You may do so. That is, who and who at which time and at which place communication is established may be displayed in comparison with other cases or model cases.
The concept is shown in FIG. For example, a time zone 13:05 to 14:03 and a place where general employees P1 and P2 have established communication, and a time zone 09:55 to a place where excellent employees P7 and P8 have established communication 10: 54 and the place are displayed in contrast. By contrasting the two, it can be seen that general employees P1 and P2 meet in a meeting room in the afternoon, and excellent employees P7 and P8 meet in a cafe in the morning.
In this way, since it is possible to objectively grasp the difference between general employees P1 and P2 and excellent employees P7 and P8, it is possible to instruct general employees P1 and P2 based on the facts. Become. For example, it might be speculated that it would be better to have a meeting in a cafe than a meeting room, which would be helpful for employee education.
Also, check the communication time zone and location of the excellent companies and superior peer companies as model cases in advance and store them in the server 5, as shown in FIG. 11 (B) so that this model case is also compared You may In this case, general employees P1 and P2 can be taught in comparison with the model case, and it is possible to recognize the secret of the excellence of the excellent employees P7 and P8.

Also, it may be as follows.
The data for which communication has been established next displays two items, individual and department.
In the individual case, for example, Mr. A divides the establishment time of total communication on a daily, weekly, and monthly basis (see FIG. 12). Then, for example, it is assumed that communication is established in one day with Mr. A, Mr. B with 60 minutes, Mr. C with 30 minutes, Mr. D with 0 minutes, Mr. E with 0 minutes, Mr. F with 15 minutes. At the same time, it displays where the communication was established.
By department, for example, when the department to which Mr. A belongs and the department to which Mr. C belongs are different, the total time of the department to which Mr. A belongs and the department to which Mr. C belongs is determined (see FIG. 13). For example, in the above example, it takes 30 minutes.
It is also possible to determine the total time based on location. For example, it is assumed that five persons have established 300 minutes of personal communication in a cafe that can eat and drink. In this case, when there is establishment of communication between Mr. A and Mr. B for 20 minutes, such a place is preferable because it is possible to grasp a place where establishment of communication centering on such a cafe is easy. It can be evaluated. On the other hand, it is assumed that two people have established communication in a cafe for 10 minutes. In this case, it can not be said that it is a preferable cafe, so it is possible to consider the way of a better cafe by proposing the arrangement of cafes, etc., and examining whether establishment of communication in another place is possible. Do.

  As an additional effect obtained from the present invention, since the amount of movement of Mr. A is calculated and the amount of movement is small, health advice can be made by moving more. In addition, by visualizing the place where the communication is established with the heat map, it is possible to consider changing the layout of the company by grasping the place where people concentrate or the like.

  Of course, if there is a meeting room in the company, you can also know the meeting room in use in real time. Conversely, when there is a conference room not in use, employees in the company can grasp it in real time as vacant information. In particular, in the conference room being used, the actual number of people in the conference room may be greater than the originally assumed capacity, and this is a material that can be considered for expansion of the conference room. In addition, the operation rate of the conference room can also be grasped every hour, for example, from 9 o'clock to 12 o'clock, 13 o'clock to 15 o'clock, so that it is possible to grasp which time zone is congested, and the efficient operation situation is also realized. it can. Furthermore, by being able to grasp the use situation of each department, it is possible to grasp the number of meetings of each department by being able to grasp which department is meeting.

  Also among individuals, the status of the network 4 can be grasped for each post or organization. The results are displayed by organization, and it is possible to understand who in which department a person belonging to the organization establishes communication with.

P Person 2 Mobile information terminal 3 Sensor 4 Network 5 Server 7 Data storage unit 8 Person information storage unit 9 Communication judgment unit 10 Communication operation unit 12 Indoor layout information storage unit 13 Display unit

Claims (10)

A portable information terminal owned by a person belonging to the organization;
A sensor installed in a fixed space in the room of the tissue and sensing a signal from the portable information terminal;
A server for acquiring position information of the portable information terminal from the sensor via a network;
Equipped with
The server is
A data storage unit storing data of the position information;
A personal information storage unit for storing information on persons belonging to the organization;
Based on the information stored in the person information storage unit and the data of the position information stored in the data storage unit, the distance between two persons belonging to the tissue is within a first predetermined distance. Extracting data that satisfies any one of a preset distance and a second condition of time corresponding to the tissue outside the first condition and the first condition continuing for a first predetermined time A communication determination unit that determines the extracted data as the establishment of the communication between the two persons;
Calculation of total communication establishment time, calculation of communication establishment time for each person and department of a person belonging to the organization, and communication establishment time for each person based on data determined to be communication establishment by the communication determination unit A communication operation unit that performs at least one or more of calculation of communication establishment time in units of departments, calculation of which person and person were in communication, and calculation of communication with which department; Equipped with
The first condition is that the first predetermined distance is 2 m or less and the first predetermined time is 10 seconds or more.
The second condition is that the duration between the two persons is 2 m or more and the duration is 60 seconds or less and the duration is 6 m or more and the duration is 30 seconds or less, and the distance is within 2 m before and after that. communication evaluation system characterized by near Rukoto. When the server determines that communication is established by the indoor layout information storage unit in which information on the layout of the room is stored in advance, and the communication determination unit, data of the position information stored in the data storage unit And a display unit for generating a signal for displaying where the person has established communication based on the location, and transmitting the signal to be displayed via the network to a predetermined display unit. claim 1 Symbol placement communication evaluation system and displaying. The display unit, the by communication determination unit, when it is determined that the establishment of communication, in which time, according to claim 2, wherein the person and generates a signal indicating whether had passed a communication Communication evaluation system described in. The display unit generates a signal for displaying data of a desired time, based on the position information stored in the data storage unit, comparing the time at which the person establishes communication. The communication evaluation system according to claim 2 or 3, characterized in that The display unit generates a signal for displaying data of a desired time, based on the position information stored in the data storage unit, by comparing in which place the person establishes communication. The communication evaluation system according to any one of claims 2 to 4, characterized by A portable information terminal held by a person belonging to an organization;
A sensor installed in a fixed space in the room of the tissue and sensing a signal from the portable information terminal;
A server for acquiring position information of the portable information terminal from the sensor via a network;
Using the system with
By the server,
Storing data of the position information,
Save in advance information of persons belonging to the organization,
A first condition in which a distance between two persons belonging to the tissue continues for a first predetermined time within a first predetermined distance based on the information on the person and the data on the position information; Alternatively, outside the first condition, data corresponding to a second condition of a preset distance and time is extracted corresponding to the tissue,
It is determined that the extracted data satisfying the first condition or the second condition is the establishment of communication between the two persons,
Calculation of total communication establishment time, calculation of communication establishment time for each person and department of a person belonging to the organization, calculation of communication establishment time for each person and department unit based on the data determined to be the establishment of the communication calculation of Communication establishment, operation or with any person and which person has been established communication, and have at least one or more rows of the operation or communication with which department has been established,
The first condition is that the first predetermined distance is 2 m or less and the first predetermined time is 10 seconds or more.
The second condition is that the duration between the two persons is 2 m or more and the duration is 60 seconds or less and the duration is 6 m or more and the duration is 30 seconds or less, and the distance is within 2 m before and after that. communication evaluation method which is characterized in that there is in. The server stores information on the layout of the room in advance, and when it is determined that the communication has been established, the person establishes communication at any place based on the stored data of the position information. Communication evaluation method according to claim 6 Symbol mounting and generates a signal indicating whether the. The server according to claim 6 or 7 , wherein, when it is determined that the communication is established, a signal indicating at which time the person establishes the communication is generated. Communication evaluation method. By the server, based on the stored positional information, the desired time of data, according to claim 8 claims 6 to the person at any time to generate a signal indicative in comparison whether had passed a communication The communication evaluation method according to any one of the above. The server generates a signal that displays data of a desired time on the basis of the stored position information by comparing where in the place the person has established communication. The communication evaluation method according to any one of claims 6 to 9 .

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