WO2019142549A1

WO2019142549A1 - Information processing device and information processing method

Info

Publication number: WO2019142549A1
Application number: PCT/JP2018/045579
Authority: WO
Inventors: 忠輝秋本
Original assignee: 京セラドキュメントソリューションズ株式会社
Priority date: 2018-01-18
Filing date: 2018-12-11
Publication date: 2019-07-25
Also published as: JP2021056539A

Abstract

According to the present invention, a portable terminal (1A) is provided with: a reception processing unit (11) that receives a message (Mb2) from a portable terminal (1B); a display processing unit (112) that displays, on a display unit, the message (Mb2) received by the reception processing unit (111); and a message processing unit (114) for deleting characters which correspond to a message (Ma2) to be transmitted to the portable terminal (1B) and are input into a character input column (101) of the display unit into which the characters are input, the characters being deleted when the reception processing unit (111) receives a message (Mb3) from the portable terminal (1B) during the time between the start of the operation of inputting the characters and the acquisition of a command to transmit the message (Ma2).

Description

INFORMATION PROCESSING APPARATUS AND INFORMATION PROCESSING METHOD

The present invention relates to an information processing apparatus and an information processing method.

2. Description of the Related Art Conventionally, in a portable terminal (information processing apparatus) such as a portable telephone, a technique related to a method of deleting a character being input at the time of text creation of a mail (message) has been proposed. For example, the user long-presses the delete key during text creation of a mail on the mobile phone to display a clear menu screen for specifying a character delete range, and designates a predetermined operation key on the clear menu screen. A technology for deleting characters in a predetermined range has been proposed (see Patent Document 1).

JP, 2004-78819, A

By the way, in recent years, so-called chat in which users exchange messages etc. in real time and talk using a mobile terminal connected to a communication network such as the Internet is widely used.

In the chat conversation, generally, the user (user A) and the other party (user B) alternately transmit messages. However, for example, in the mobile terminal of user A, before user A sends a reply message (first reply message) to the message (first message) received from user B (during creation), user B next May receive the second message. In this case, when the user A does not need to send the first reply message, for example, the user A deletes the first reply message and then sends a reply message (second reply) to the second message. Create a message) and send it. In such a case, the user A must immediately delete the message being created (the first reply message in the above example) on the mobile terminal and create a new message (the second reply message). It does not.

However, in the prior art, it is difficult for the user to perform a complicated operation to delete the character being input, so it is difficult to delete the message (character) being created quickly. For this reason, especially in the chat, it is difficult to communicate efficiently.

An object of the present invention is to provide an information processing apparatus and an information processing method capable of efficiently performing communication by transmitting and receiving messages.

An information processing apparatus according to the present invention includes a reception processing unit, a display processing unit, and a message processing unit. The reception processing unit receives a first message from a first information processing apparatus. The display processing unit displays the first message received by the reception processing unit on a display unit. The message processing unit instructs the transmission of the second message after the input operation of the character is started in the input field of the display unit for inputting a character corresponding to the second message to be transmitted to the first information processing apparatus. When the reception processing unit receives information corresponding to at least one third message or the third message from the first information processing apparatus before acquiring the character, the character input in the input field Execute predetermined processing for.

An information processing method according to the present invention receives a first message from a first information processing apparatus, displays the received first message on a display unit, and transmits the first message to the first information processing apparatus. In the input field of the display unit for inputting a character corresponding to a second message, at least one third message or from the start of the character input operation to the acquisition of the transmission instruction of the second message And performing predetermined processing on the character input in the input field when information corresponding to the third message is received from the first information processing apparatus.

According to the present invention, an information processing apparatus and an information processing method capable of efficiently performing communication by transmitting and receiving a message are provided.

FIG. 1 is a block diagram showing the configuration of an information processing system according to an embodiment of the present invention. FIG. 2 is a view showing an example of a display screen of the portable terminal (information processing apparatus) according to the embodiment of the present invention. FIG. 3 is a view showing an example of a display screen of the portable terminal (information processing apparatus) according to the embodiment of the present invention. FIG. 4 is a view showing an example of a display screen of the portable terminal (information processing apparatus) according to the embodiment of the present invention. FIG. 5 is a view showing an example of a display screen of the portable terminal (information processing apparatus) according to the embodiment of the present invention. FIG. 6 is a view showing an example of a display screen of the portable terminal (information processing apparatus) according to the embodiment of the present invention. FIG. 7 is a flowchart showing an example of the procedure of message processing executed by the portable terminal (information processing apparatus) according to the embodiment of the present invention. FIG. 8 is a view showing an example of a display screen of the portable terminal (information processing apparatus) according to the embodiment of the present invention. FIG. 9 is a flowchart showing an example of the procedure of message processing executed by the mobile terminal (information processing apparatus) according to the embodiment of the present invention. FIG. 10 is a view showing an example of a display screen of the portable terminal (information processing apparatus) according to the embodiment of the present invention. FIG. 11 is a view showing an example of a display screen of the portable terminal (information processing apparatus) according to the embodiment of the present invention.

Hereinafter, embodiments of the present invention will be described with reference to the accompanying drawings for understanding of the present invention. The following embodiments are merely specific examples of the present invention, and do not limit the technical scope of the present invention.

The information processing apparatus according to the present invention may be, for example, a portable terminal such as a mobile phone, a smartphone, or a tablet terminal, or may be a PC (personal computer) or the like. Further, the information processing apparatus according to the present invention may be a server connected to the portable terminal or the like via a network. Hereinafter, the case where the information processing apparatus according to the present invention is a portable terminal will be described as an example.

As shown in FIG. 1, an information processing system 100 according to an embodiment of the present invention includes a plurality of mobile terminals 1. The plurality of mobile terminals 1 can communicate via a communication network N1 such as the Internet, a LAN, a WAN, or a public telephone line. In FIG. 1, for convenience of explanation, two

portable terminals

1A and 1B are shown. In addition, three or more may be sufficient as the portable terminal 1 which concerns on this invention.

In the following, it is assumed that the user A uses the mobile terminal 1A and the user B uses the mobile terminal 1B. Further, it is assumed that the user A and the user B exchange messages (communication) using communication tools such as chat and mail using the respective

mobile terminals

1A and 1B. The message is a text, a character, an image, a voice or the like, and includes various information that can be transmitted and received by the communication tool. Hereinafter, when taking up and explaining one mobile terminal as a representative of each

mobile terminal

1A, 1B, the mobile terminal 1 will be referred to.

Here, an example of the flow of the communication will be shown. In FIG. 2, the display part (display screen) of 1 A of portable terminals which the user A utilizes is shown. The display unit includes the name of the user B who is the other party, the messages Mb1 and Mb2 received from the mobile terminal 1B of the user B, and the message Ma1 created by the user (user A) and transmitted to the mobile terminal 1B. The message Ma2 being created (during character input) by the user A is displayed. The message Ma2 represents a reply message to the message Mb2. In addition, the display unit includes a character input field 101 for inputting characters when the user A creates a message, and an operation unit (send button 102) for transmitting the created message to the portable terminal 1B. included. Furthermore, on the display unit, the current date and time, and the transmission date and time (or reception date and time) of each message are displayed.

FIG. 2 shows that the message Mb1 has been transmitted from the mobile terminal 1B to "11:57". Further, FIG. 2 shows that the reply message Ma1 to the message Mb1 is transmitted from the portable terminal 1A to "11:58". Further, FIG. 2 shows that the reply message Mb2 to the reply message Ma1 is transmitted from the portable terminal 1B to "11:59". Further, FIG. 2 shows that the user A is currently creating (replacing a character) a reply message Ma2 for the message Mb2 in the portable terminal 1A ("12:01").

When the user A finishes the creation of the reply message Ma2 and presses (selects) the send button 102, as shown in FIG. 3, the reply message Ma2 is sent to the portable terminal 1B and the display unit Displayed as a sent message. In the vicinity of the reply message Ma2, a transmission date and time "12:01" is displayed.

In general, the communication proceeds with user A and user B alternately transmitting messages as shown in FIGS. 2 and 3. However, for example, as shown in FIG. 4, after the user B transmits the message Mb2 in the portable terminal 1B, the next message Mb3 is transmitted before the user A receives the reply message (the message Ma2). There is. That is, the portable terminal 1A may receive the next message Mb3 from the portable terminal 1B while the user A is creating the reply message Ma2 for the message Mb2. In this case, the message Mb3 is displayed following the message Mb2 on the display unit of the portable terminal 1A. In such a case, the user A does not have to send the reply message Ma2 for the message Mb2, but needs to create a new reply message for the latest message Mb3. For this reason, the user A needs to promptly delete the character of the reply message Ma2 being created.

The portable terminal 1 according to the present embodiment has a configuration (characteristic configuration) for efficiently deleting characters of the message being created. As a result, for example, the characters of the message Ma2 being created as shown in FIG. 4 can be promptly deleted, and as shown in FIG. 5, a new reply message Ma3 can be created. When the user A finishes the creation of the reply message Ma3 and presses the send button 102, as shown in FIG. 6, the reply message Ma3 is sent to the portable terminal 1B, and as a sent message to the display unit Is displayed. In this case, for example, the transmission process and the display process for the reply message Ma2 may be omitted.

A specific configuration including the characteristic configuration of the portable terminal 1 according to the present embodiment will be described below. Each of the plurality of mobile terminals 1 has the same configuration. Here, the mobile terminal 1A used by the user A will be described as an example, representing the plurality of mobile terminals 1. In the following description, the "message" is referred to as a "reply message" as necessary.

As shown in FIG. 1, the portable terminal 1A includes a control unit 11, a storage unit 12, an operation display unit 13, a communication I / F 14 and the like.

The communication I / F 14 connects the portable terminal 1A to the communication network N1 by wire or wirelessly, and performs data communication according to a predetermined communication protocol with an external device such as another portable terminal 1 via the communication network N1. It is a communication interface to execute.

The operation display unit 13 is a user interface including a display unit such as a liquid crystal display or an organic EL display that displays various types of information, and an operation unit such as a mouse, a keyboard, or a touch panel that receives an operation of the user A. The operation display unit 13 includes, for example, a transmission button 102 (see FIG. 2) as the operation unit.

The storage unit 12 is a non-volatile storage unit such as a hard disk drive (HDD), a solid state drive (SSD), or a flash memory that stores various types of information. For example, the storage unit 12 stores a control program such as a message processing program for causing the control unit 11 to execute message processing (see FIG. 7) described later. For example, the message processing program is non-temporarily recorded on a computer readable recording medium such as a CD or a DVD, and the reading device such as a CD drive or a DVD drive electrically connected to the portable terminal 1A The image is read and stored in the storage unit 12.

In addition, the storage unit 12 stores (stores) a message created in the mobile terminal 1A, a message received from another mobile terminal 1 (for example, the mobile terminal 1B), and the like.

The control unit 11 includes control devices such as a CPU, a ROM, and a RAM. The CPU is a processor that executes various arithmetic processing. The ROM is a non-volatile storage unit in which a control program such as a BIOS and an OS for causing the CPU to execute various processes is stored in advance. The RAM is a volatile or non-volatile storage unit that stores various types of information, and is used as a temporary storage memory (work area) of various types of processing executed by the CPU. Then, the control unit 11 controls the portable terminal 1A by causing the CPU to execute various control programs stored in advance in the ROM or the storage unit 12.

Specifically, the control unit 11 includes a reception processing unit 111, a display processing unit 112, a determination processing unit 113, a message processing unit 114, and the like. The control unit 11 functions as the various processing units by executing various processing according to the message processing program by the CPU. Also, some or all of the processing units included in the control unit 11 may be configured by an electronic circuit. The message processing program may be a program for causing a plurality of processors to function as the various processing units.

The reception processing unit 111 receives (acquires) a message transmitted from another mobile terminal 1. For example, the reception processing unit 111 of the portable terminal 1A receives the message Mb transmitted from the portable terminal 1B. The reception processing unit 111 stores the received message Mb in the storage unit 12.

The display processing unit 112 displays the message (the message Mb) received by the reception processing unit 111 on the display unit of the operation display unit 13 (see FIG. 2 and the like). Further, the display processing unit 112 displays the message Ma created in the mobile terminal 1A on the display unit of the operation display unit 13 (see FIG. 2 and the like). Further, the display processing unit 112 displays the current date and time on the display unit of the operation display unit 13, and displays the transmission date and time (or reception date and time) of each message in the vicinity of each message (see FIG. 2 etc.). The display processing unit 112 displays various other information on the display unit of the operation display unit 13.

The determination processing unit 113 determines whether or not the user A has started an operation of character input in the character input field 101 in the mobile terminal 1A (whether character input is in progress).

The message processing unit 114 transmits the message Ma created in the mobile terminal 1A to the mobile terminal 1B, for example, based on an instruction of the user A. Specifically, when the user A creates the message Ma and presses the send button 102 (see FIG. 2), the message processing unit 114 acquires an instruction (transmission instruction) corresponding to the operation, and the message Send Ma to the portable terminal 1B.

Also, the message processing unit 114 executes predetermined processing on the characters or messages being input in the character input field 101. For example, the message processing unit 114 deletes the character or the message, or stores the character or the message in the storage unit 12. The specific configuration of the message processing unit 114 will be described later.

[Message processing]
Hereinafter, the message processing performed in the mobile terminal 1A will be described with reference to FIG. For example, the message processing is started by the portable terminal 1A receiving a message from the portable terminal 1B. The message processing may be terminated halfway according to a predetermined operation of the user A on the portable terminal 1A.

Note that one or more steps included in the message processing described here may be omitted as appropriate. In addition, the execution order of the steps in the message processing may be different as long as similar operations and effects are produced. Furthermore, although the case where each step in the message processing is executed by the control unit 11 of the portable terminal 1A will be described as an example here, in another embodiment, each step in the message processing is performed by other processors. May be distributed and executed.

Here, as in the above-described example, the case where user A and user B exchange messages (communication) using communication tools such as chat using their respective

portable terminals

1A and 1B is taken as an example. I will list.

<Step S11>
In step S11, when the reception processing unit 111 of the mobile terminal 1A receives the message Mb1 from the mobile terminal 1B (S11: YES), the process proceeds to step S12. When the reception processing unit 111 does not receive the message Mb1 from the portable terminal 1B (S11: NO), the process proceeds to step S16.

<Step S12>
In step S12, the display processing unit 112 displays the message Mb1 received by the reception processing unit 111 on the display unit of the operation display unit 13 (see FIG. 2).

<Step S13>
In step S13, in the portable terminal 1A, the determination processing unit 113 determines whether or not the user A has started an input operation to the character input field 101 of the character corresponding to the reply message Ma1 for the message Mb1 (during character input Or not). When the user A in the mobile terminal 1A starts the input operation to the character input field 101 of the character (S13: YES), the process proceeds to step S14. When the input operation has not been started by the user A in the portable terminal 1A (S13: NO), the process returns to step S11.

<Step S14>
In step S14, when the message processing unit 114 acquires an instruction to transmit the reply message Ma1 from the user A (S14: YES), the process proceeds to step S15. When the message processing unit 114 does not acquire the transmission instruction of the reply message Ma1 from the user A (S14: NO), the process proceeds to step S17.

<Step S15>
In step S15, the message processing unit 114 transmits the reply message Ma1 to the portable terminal 1B. Further, the display processing unit 112 displays the reply message Ma1 on the display unit of the operation display unit 13 (see FIG. 2).

<Step S16>
In step S16, when the control unit 11 acquires an instruction to end the message processing from the user A (S16: YES), the control unit 11 ends the message processing.

If the control unit 11 does not acquire the end instruction of the message processing from the user A (S16: NO), and the reception processing unit 111 receives the next reply message Mb2 (first message) from the portable terminal 1B (S11: YES), the process proceeds to step S12, and the display processing unit 112 displays the reply message Mb2 on the operation display unit 13 (see FIG. 2).

<Step S17>
Here, as shown in FIG. 2, in the portable terminal 1A, the user A performs an input operation to the character input field 101 of the character corresponding to the reply message Ma2 (second message) for the reply message Mb2 (first message). After the message processing unit 114 acquires a transmission instruction of the reply message Ma2 from the user A (S14: NO), the reception processing unit 111 starts (S14: NO). When the next reply message Mb3 (third message) is received from the portable terminal 1B (S17: YES), the process proceeds to step S18.

<Step S18>
In step S18, the display processing unit 112 displays the reply message Mb3 received by the reception processing unit 111 on the display unit of the operation display unit 13 (see FIG. 4).

<Step S19>
Next, in step S19, the message processing unit 114 deletes the character (or message) corresponding to the reply message Ma2 being input in the character input field 101 (see FIG. 4). Thereafter, the process returns to step S13.

Subsequently, in step S13, in the portable terminal 1A, for example, a character corresponding to the reply message Ma3 to the reply message Mb3 is input to the character input field 101 by the user A (S13: YES) (see FIG. 5). When the unit 114 acquires an instruction to transmit the reply message Ma3 from the user A (S14: YES), the process proceeds to step S15. Then, in step S15, the message processing unit 114 transmits the reply message Ma3 to the portable terminal 1B, and the display processing unit 112 displays the reply message Ma3 on the display unit of the operation display unit 13 (see FIG. 6). . As described above, the message processing is performed.

As described above, in the mobile terminal 1 according to the present embodiment, the message processing unit 114 causes the user A to input a character corresponding to the message Ma2 (second message) to be transmitted to the mobile terminal 1B in the character input field 101. The reception processing unit 111 receives another message Mb3 (third message) from the portable terminal 1B during the period from the start of the operation to the acquisition of the transmission instruction of the message Ma2 from the user A (during character input) In this case, the character input in the character input field 101 is deleted. Thereby, since the character or message being input (during creation) can be deleted promptly (see FIG. 4), the user A promptly receives the input operation (see FIG. 5) of the reply message Ma3 for the message Mb3. You can go forward. Further, the portable terminal 1A (computer) executes the character deletion process. For this reason, since the user A does not need to perform the deletion operation of the said character, the convenience and operativity of 1 A of portable terminals and a communication tool can be improved. Therefore, communication can be performed efficiently particularly in the chat.

The information processing apparatus according to the present invention is not limited to the above-described configuration, and may have the following configuration. Below, the modification of the portable terminal 1 mentioned above is shown.

[Modification 1]
After the user A starts the character input in the character input field 101 (during character input), the message processing unit 114 continuously receives a plurality of messages (third messages) from the portable terminal 1B. In this case, the character input in the character input field 101 may be deleted. For example, as shown in FIG. 8, while the user A is inputting the character of the reply message Ma2 for the message Mb2, as shown in FIG. 8, the reception processing unit 111 continuously transmits three messages Mb3, Mb4, and Mb5 to the portable terminal When it receives from 1B, the said character input into the character input column 101 is deleted.

FIG. 9 is a flowchart showing an example of the procedure of message processing for realizing the configuration shown in FIG. In the message process shown in FIG. 9, the processes of steps S14, S17 and S18 are repeated three times. When the reception processing unit 111 continuously receives three messages Mb3, Mb4, and Mb5 from the portable terminal 1B while the user A is inputting characters by repeating the process three times, message processing is performed in step S19. The unit 114 deletes the character corresponding to the reply message Ma2 input to the character input field 101. The other processing is the same as the message processing shown in FIG.

As described above, when the reception processing unit 111 receives n reply messages Mb from the portable terminal 1B after the user A starts the character input (during character input), the message processing unit 114 transmits the character. It may be a configuration to delete. The “n” is one or more and can be set by the user A.

[Modification 2]
When the reception processing unit 111 receives at least one message Mb (third message) from the portable terminal 1 B after the user A starts the character input (during character input), the message processing unit 114 performs character input The character input to the column 101 may be stored in the storage unit 12. In addition, the user A may be configured to read out the character stored in the storage unit 12 and edit it again, or transmit a message corresponding to the character. According to this configuration, the conversation can be advanced at the pace of the other party (user B) without stopping the flow of the conversation, and the user A can transmit the message corresponding to the character at a desired timing.

[Modification 3]
When the reception processing unit 111 receives at least one message Mb (third message) from the portable terminal 1B after the user A starts the character input (during character input), the display processing unit 112 performs character input A screen (selection screen) for selecting a process for the character input in the column 101 may be displayed on the display unit of the operation display unit 13. An example of the selection screen 103 is shown in FIG. The selection screen 103 includes a screen for selecting an operation for deleting the character input in the character input field 101 and an operation for selecting an operation for storing the character input in the character input field 101 in the storage unit 12. And a screen. The user A presses (selects) "Delete" or "Save" on the selection screen 103. When the user A presses “delete”, the message processing unit 114 deletes the characters input in the character input field 101 (for example, batch deletion). When the user A presses “save”, the message processing unit 114 saves the character input in the character input field 101 in the storage unit 12.

[Modification 4]
After the user A starts the character input in the character input field 101 (during character input), the reception processing unit 111 of the portable terminal 1A, the information corresponding to the message Mb (third message) by the user B in the portable terminal 1B Even when (input operation information) is acquired, the message processing unit 114 of the portable terminal 1A is configured to execute predetermined processing (deletion or storage) on the characters input to the character input field 101. Good. The predetermined process includes at least one of deletion of the character, storage of the character, and display of a selection screen for selecting deletion or storage of the character.

The said input operation information is information which shows that the input operation of the character was started in the character input column of the portable terminal 1B by the user B, for example. For example, when the reception processing unit 111 of the portable terminal 1A acquires the input operation information Sb3 (see FIG. 11), the message processing unit 114 deletes the character input to the character input field 101. According to this configuration, before the reception processing unit 111 of the portable terminal 1A receives the message Mb, the user A inputs to the character input field 101 while the user B is performing the character input operation. Characters are deleted. Therefore, the character being input can be deleted more quickly.

The message processing program can be configured to be executable on the portable terminal 1 by installing an application according to the communication tool into the portable terminal 1 via the communication network N1. In addition, the message processing program may be stored on a server or a cloud, and each mobile terminal 1 may be connected to the server or the cloud via the communication network N1 to execute the message processing program.

Claims

A reception processing unit that receives the first message from the first information processing apparatus;
A display processing unit that displays the first message received by the reception processing unit on a display unit;
Between the start of the character input operation and the acquisition of the second message transmission instruction in the input section of the display unit for inputting characters corresponding to the second message to be transmitted to the first information processing apparatus If the reception processing unit receives at least one third message or information corresponding to the third message from the first information processing apparatus, predetermined processing is performed on the characters input in the input field. A message processing unit to execute
An information processing apparatus comprising:
The message processing unit transmits the at least one third message to the third message after the input operation of the character in the input field is started and the transmission instruction of the second message is acquired. When the information processing apparatus receives information from the information processing apparatus, the character input in the input field is deleted.
An information processing apparatus according to claim 1.
The message processing unit transmits the at least one third message to the third message after the input operation of the character in the input field is started and the transmission instruction of the second message is acquired. (1) When received from the information processing apparatus, the character input to the input field is stored in the storage unit.
An information processing apparatus according to claim 1.
The display processing unit transmits the at least one third message to the third message after the input operation of the character in the input field is started and the transmission instruction of the second message is acquired. When the information processing apparatus receives information from the information processing apparatus, the display unit displays a selection screen for selecting a process for the character input in the input field.
An information processing apparatus according to claim 1.
The selection screen includes a screen for selecting an operation for deleting the character input in the input field, and a screen for selecting an operation for storing the character input in the input field in a storage unit. Including
The information processing apparatus according to claim 4.
The information corresponding to the third message is information indicating that an input operation of a character corresponding to the third message is started in the input field of the first information processing apparatus.
An information processing apparatus according to claim 1.
Receiving a first message from a first information processing device;
Displaying the received first message on a display unit;
Between the start of the character input operation and the acquisition of the second message transmission instruction in the input section of the display unit for inputting characters corresponding to the second message to be transmitted to the first information processing apparatus And when the information corresponding to at least one third message or the third message is received from the first information processing apparatus, a predetermined process is performed on the characters input in the input field. ,
Information processing method including: