WO2019137280A1 - 终端异常的修复方法、装置、移动终端及存储介质 - Google Patents

终端异常的修复方法、装置、移动终端及存储介质 Download PDF

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Publication number
WO2019137280A1
WO2019137280A1 PCT/CN2019/070121 CN2019070121W WO2019137280A1 WO 2019137280 A1 WO2019137280 A1 WO 2019137280A1 CN 2019070121 W CN2019070121 W CN 2019070121W WO 2019137280 A1 WO2019137280 A1 WO 2019137280A1
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Prior art keywords
terminal
configuration file
booting
policy
abnormality
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PCT/CN2019/070121
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English (en)
French (fr)
Inventor
刘小锐
张丽娜
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中兴通讯股份有限公司
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Publication of WO2019137280A1 publication Critical patent/WO2019137280A1/zh

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/07—Responding to the occurrence of a fault, e.g. fault tolerance
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/07—Responding to the occurrence of a fault, e.g. fault tolerance
    • G06F11/0703—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
    • G06F11/0706—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation the processing taking place on a specific hardware platform or in a specific software environment

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  • the present disclosure relates to, but is not limited to, the field of mobile terminal technology.
  • the user can generally try to solve the problem by restarting the mobile phone or restoring the factory settings.
  • Restart the phone that is, let the phone power off and restart, reload the system
  • this method is convenient and fast, has no effect on the internal data of the phone, can also solve some simple abnormal problems, but for some serious abnormal problems, there are The problem may still exist after the restart; restore the factory settings, that is, let the phone reset, this is the most thorough recovery.
  • restore the factory settings that is, let the phone reset, this is the most thorough recovery.
  • most software-induced faults can be solved by restoring the factory settings, but this This method will cause all the user data to be lost.
  • the backup and restore function can be used, the backup and restore function can only restore the phone status to the previous backup point, and the data after the backup point cannot be restored.
  • An embodiment of the present disclosure provides a method for repairing a terminal abnormality, including: determining a power-on policy of the power-on when a power-on command is detected; and deleting a terminal system when the power-on policy is a preset abnormal power-on policy
  • An application configuration file where the application configuration file is used to record the attribute and permission information of the terminal application; obtaining an installation package of the terminal application, parsing the obtained installation package to generate a new application configuration file; The stored running data of the terminal application before the current booting is saved, and the acquired running data is imported into the new application configuration file.
  • the embodiment of the present disclosure further provides a device for repairing an abnormality of a terminal, comprising: a determining module, configured to determine a power-on policy of the power-on when the power-on command is detected; and a deleting module, where the setting is When the booting policy is fixed for the preset abnormality, the application configuration file in the terminal system is deleted, and the application configuration file is used to record the attribute and the permission information of the terminal application; the parsing module is configured to obtain the installation package of the terminal application, and obtain the The installation package is parsed to generate a new application configuration file, and the import module is configured to obtain the pre-stored operation data of the terminal application before the current startup, and import the acquired operation data into the In the new application configuration file.
  • Embodiments of the present disclosure also provide a mobile terminal including a memory and a processor on which a computer program is stored, the processor executing a terminal according to the present disclosure when the computer program is executed by the processor Abnormal repair method.
  • Embodiments of the present disclosure also provide a computer readable storage medium having stored thereon a computer program that, when executed by a processor, performs a repair method of a terminal abnormality according to the present disclosure.
  • FIG. 1 is a schematic structural diagram of a terminal of a hardware operating environment according to an embodiment of the present disclosure
  • FIG. 2 is a schematic flowchart of a method for repairing an abnormality of a terminal according to an embodiment of the present disclosure
  • FIG. 3 is a schematic flowchart diagram of a method for repairing an abnormality of a terminal according to another embodiment of the present disclosure
  • FIG. 4 is a block diagram of a repair apparatus for a terminal abnormality according to an embodiment of the present disclosure.
  • the main solution of the embodiment of the present disclosure is: determining the power-on policy of the power-on when the power-on command is detected; and deleting the application configuration file in the terminal system when the power-on policy is a preset abnormal repair power-on policy,
  • the application configuration file is used to record the attribute and the permission information of the terminal application; obtain the installation package of the terminal application, parse the obtained installation package to generate a new application configuration file; and obtain the pre-save before the current startup
  • the running data of the terminal application imports the obtained running data into the new application configuration file.
  • the user can generally try to solve the following two ways: restart the mobile phone, this way can solve some simple abnormal problems, but for some serious abnormal problems, it is possible that the problem still remains after restarting. There is a factory reset. This method will cause all the user data to be lost.
  • the backup and restore function can be used, the backup and restore function can only restore the phone status to the previous backup point, and the data after the backup point cannot be restored. .
  • the present disclosure provides a light repair mode, which can reproduce the application configuration file in the terminal system, and can solve the terminal abnormality caused by the error of the application configuration file, and import the pre-saved operation data into the regeneration.
  • the application profile is configured to maximize user data retention.
  • FIG. 1 is a schematic diagram of a terminal structure of a hardware operating environment according to an embodiment of the present disclosure.
  • the terminal of the embodiment of the present disclosure may be a mobile terminal device having a display function, such as a smart phone, a tablet computer, or a portable computer.
  • the terminal can include a processor 1001 (eg, a CPU), a network interface 1004, a user interface 1003, a memory 1005, and a communication bus 1002.
  • Communication bus 1002 is used to implement connection communication between these components.
  • the user interface 1003 can include a display screen, an input unit (such as a keyboard), and the user interface 1003 can also include a standard wired interface, a wireless interface, and the like.
  • Network interface 1004 can include a standard wired interface, a wireless interface (such as a WiFi interface).
  • the memory 1005 may be a high speed RAM memory or a nonvolatile memory such as a magnetic disk memory.
  • the memory 1005 may be a storage device that is independent of the processor 1001.
  • the terminal may also include a camera, a radio frequency circuit, a sensor, an audio circuit, a WiFi module, and the like.
  • the sensor can include a light sensor, a motion sensor, and various other sensors.
  • the light sensor can include an ambient light sensor and a proximity sensor. The ambient light sensor adjusts the brightness of the display according to the brightness of the ambient light.
  • the proximity sensor turns off the display and/or backlight when the mobile terminal moves to the ear.
  • the gravity acceleration sensor can detect the magnitude of acceleration in various directions (generally three axial directions), and can detect the magnitude and direction of gravity, which can be used to identify the posture and vibration of the mobile terminal,
  • the mobile terminal can also be configured with other sensors such as a gyroscope, a barometer, a hygrometer, a thermometer, an infrared sensor, and the like, and will not be described herein.
  • terminal structure shown in FIG. 1 does not constitute a limitation to the terminal, and may include more or less components than those illustrated, or a combination of certain components, or different component arrangements.
  • the memory 1005 may include an operating system, a network communication module, a user interface module, and a terminal abnormality fix.
  • the network interface 1004 is used to connect to a server and perform data communication with the server.
  • the user interface 1003 is used to connect to a client (user end) and perform data communication with the client.
  • the processor 1001 can be used to invoke the computer program stored in the memory 1005, and perform the following operations: when the power-on command is detected, determine the power-on policy of the power-on; when the power-on policy is a preset abnormality repair power-on policy And deleting an application configuration file in the terminal system, where the application configuration file is used to record the attribute and the permission information of the terminal application; obtaining the installation package of the terminal application, parsing the obtained installation package to generate a new application configuration file. And obtaining the pre-stored running data of the terminal application before the current booting, and importing the acquired running data into the new application configuration file.
  • the processor 1001 may call a computer program stored in the memory 1005 to perform an operation of: receiving an abnormal repair instruction triggered by the user based on the preset display interface; and controlling the terminal to restart according to the received abnormal repair instruction.
  • the processor 1001 can call the computer program stored in the memory 1005 to perform the following operations: detecting whether the terminal is in a preset abnormal state; and in response to detecting that the terminal is in an abnormal state, displaying a user interaction interface to prompt the user to perform abnormal repair; And receiving an abnormal repair instruction triggered by the user based on the user interaction interface.
  • the processor 1001 can call a computer program stored in the memory 1005 to perform the following operations: when the terminal is in a recovery brush mode or a fast boot mode, the master in the restore brush mode or the quick start brush mode An exception repair control is displayed in the menu; and an exception repair instruction triggered by the user based on the exception repair control is received.
  • the processor 1001 can call the computer program stored in the memory 1005 to perform the following operations: when detecting the power-on command, reading the boot configuration file, determining whether there is preset abnormal repair information in the boot configuration file; When the preset abnormality repair information exists in the power-on configuration file, it is determined that the power-on policy of the current power-on is an abnormal repair power-on policy, otherwise, the power-on policy of the current power-on is determined to be a normal power-on policy.
  • the processor 1001 may call a computer program stored in the memory 1005 to perform the following operations: detecting whether the acquired running data is imported or not; and when the obtained running data completes importing, according to the boot configuration file The control terminal is powered on normally.
  • the processor 1001 may call a computer program stored in the memory 1005 to perform the operations of extracting the obtained odex file in the installation package, and controlling the terminal to be normally powered on according to the boot configuration file and the extracted odex file.
  • FIG. 2 is a schematic flowchart of a method for repairing an abnormality of a terminal according to an embodiment of the present disclosure. As shown in FIG. 2, the method includes steps S10 to S40.
  • step S10 when the power-on command is detected, the power-on policy of the power-on is determined.
  • the terminal abnormality repairing method in this embodiment is applied to the booting process of the terminal, wherein the terminal may be a mobile terminal device having a display function, such as a smart phone, a tablet computer, or a portable computer.
  • the terminal When the terminal detects the power-on command, it determines the power-on policy of the power-on, wherein the power-on policy may include a normal power-on policy and an abnormal power-on policy. When it is determined that the normal power-on policy is performed, the terminal performs a normal power-on process, and when it is determined that the power-off policy is abnormally repaired, the terminal performs a power-on process of abnormal repair.
  • the terminal can read the boot configuration file and determine whether there is preset abnormal repair information in the boot configuration file, for example, a preset abnormal repair field or an abnormal repair command.
  • the booting policy of the booting is an abnormal repairing booting policy; if the preset abnormality repairing information does not exist in the booting configuration file, determining the booting strategy of the current booting It is a normal booting strategy.
  • step S20 when the power-on policy is a preset abnormal repair power-on policy, the application configuration file in the terminal system is deleted, and the application configuration file is used to record the attribute and the rights information of the terminal application.
  • the terminal When it is determined that the power-on policy is a preset abnormal repair power-on policy, the terminal enables a "light repair" function.
  • the terminal can find an application configuration file in the system and delete it from the terminal system, and the application configuration file is used to record information such as attributes and permissions of the application installed in the terminal.
  • the application configuration file in the terminal system is generally named package.xml. This file is generated by PackageManagerService.java during the first boot process after the terminal is shipped from the factory, and records all the attributes and permission information of the installation package in the system. For example, the package name, version, storage path, component type, access rights, etc., when the application in the system is installed, deleted or upgraded, the contents of the packages.xml will be updated accordingly.
  • step S30 an installation package of the terminal application is acquired, and the obtained installation package is parsed to generate a new application configuration file.
  • the terminal After the application configuration file is deleted, the terminal obtains all the application installation packages in the system, that is, files with the .apk suffix, and then parses the obtained installation package to generate a new application configuration file.
  • the application configuration file as packages.xml as an example
  • the terminal obtains the application installation package in the system, and then regenerates the new packages.xml file through the PackageManagerService.java program.
  • the protection mechanism may be preset, that is, for the system application of the terminal, the user has no permission to delete the installation package, and for the third-party application, even the user
  • the installation package is deleted, and the installation package can also be retrieved by the system.
  • the terminal In the light repair mode, the terminal can record the attribute and permission information of the corresponding application according to the application configuration file regenerated by the installation package to ensure that the application information is not lost. .
  • step S40 the running data of the terminal application before the current booting is saved in advance, and the obtained running data is imported into the new application configuration file.
  • the terminal After generating a new application configuration file, the terminal acquires the pre-stored running data of the application before the current booting, and then imports the running data into the new application configuration file.
  • the running data of the application ie, user data
  • the running data of the application may include, but is not limited to, configuration data of the application, download data, storage data, access data, and status data, etc., and the data is synchronously saved in the terminal system during the running process. in. Therefore, at the time of the power-on, the terminal imports the pre-stored running data of the application before the current boot into the new application configuration file, thereby maximally retaining the user data.
  • the reason for the abnormality repair of the terminal by rewriting the application configuration file is that most of the abnormalities that cannot be repaired by the terminal restart method are software exceptions, and the software abnormalities are mostly due to the use of the terminal during use.
  • the file caused by frequent update or read/write of the application profile is incorrect. Therefore, the embodiment rewrites the application configuration file of the terminal, which can repair most terminal abnormalities caused by software reasons.
  • the power-on policy of the power-on is determined; when the power-on policy is a preset abnormal power-on policy, the application profile in the terminal system is deleted, and the application configuration is performed.
  • the file is used to record the attribute and the permission information of the terminal application; the installation package of the terminal application is obtained, the obtained installation package is parsed to generate a new application configuration file; and the pre-stored terminal application before the current startup is obtained.
  • the running data the obtained running data is imported into the new application configuration file.
  • the embodiment provides a light repair mode, which can re-generate the application configuration file in the terminal system, and can solve the terminal abnormality caused by the error of the application configuration file, and the pre-save operation will be solved.
  • Data is imported into the regenerated application profile to maximize retention of user data.
  • FIG. 3 is a schematic flowchart diagram of a method for repairing an abnormality of a terminal according to another embodiment of the present disclosure. Based on the embodiment shown in FIG. 2 above, the method may further include steps S50 and S60 before step S10.
  • step S50 the abnormal repair command triggered by the user based on the preset display interface is received.
  • step S60 the terminal is restarted according to the received abnormal repair command.
  • the abnormal repair command can be triggered by the preset display interface, and the terminal receives the abnormal repair command triggered by the user based on the preset display interface, that is, the control terminal re- start up.
  • Step S50 may include: detecting whether the terminal is in a preset abnormal state; if yes, displaying a user interaction interface to prompt the user to perform abnormal repair; and receiving an abnormal repair instruction triggered by the user based on the user interaction interface.
  • an abnormality monitoring program may be enabled to detect whether the terminal is in a preset abnormal state, such as touch no response, frequent error reporting, jamming, flashback, etc., if the terminal is detected.
  • a user interaction interface can be displayed to prompt the user to perform an abnormal repair.
  • the user interaction interface can display three repair modes: restart, factory reset, and light repair for the user to select, when the user selects mild Upon repair, the light repair mode according to the present disclosure is entered.
  • the step S50 may further include: displaying an abnormal repair control in the main menu of the restore brush mode or the quick start flash mode when the terminal is in the recovery brush mode or the quick start flash mode; receiving an abnormality triggered by the user based on the abnormal repair control Repair instructions.
  • a serious abnormality occurs in the terminal, such as when the touch is not responding, the user cannot control the terminal to enter the light repair mode in the power-on state, and the user can manually control the terminal to restart and enter when restarting.
  • the recovery brush mode or the quick start brush mode, the recovery brush mode or the quick start brush mode is a mode provided by the mobile phone that can modify the data or system inside the mobile phone.
  • the terminal can be in the two modes.
  • An abnormal repair control is provided in the main menu, corresponding to the light repair function of the terminal. When the user touches the control, the terminal enters the light repair mode.
  • the user is provided with an abnormal repair entry.
  • the terminal has an abnormality
  • the user can control the terminal to enter the light repair mode through the access control terminal, and the operation is convenient and fast, and the abnormal problem is solved in time.
  • the step S10 may include: when detecting the power-on command, reading the boot configuration file, determining whether the preset abnormal repair information exists in the boot configuration file; if yes, determining the booting of the booting The policy is to fix the booting policy abnormally. If not, it is determined that the booting policy of this booting is a normal booting policy.
  • the terminal When the terminal detects the power-on command, it first determines the power-on policy of the power-on, wherein the power-on policy may include a normal power-on policy and an abnormal power-on policy. When it is determined that the normal power-on policy is performed, the terminal performs a normal power-on process, and when it is determined that the power-off policy is abnormally repaired, the terminal performs a power-on process of abnormal repair.
  • the terminal can read the boot configuration file and determine whether there is preset abnormal repair information in the boot configuration file, for example, a preset abnormal repair field or an abnormal repair command.
  • the booting policy of the booting is an abnormal repairing booting policy; if the preset abnormality repairing information does not exist in the booting configuration file, determining the booting strategy of the current booting It is a normal booting strategy.
  • the method may further include: detecting whether the obtained running data is imported or not; if yes, controlling the terminal to be normally powered on according to the boot configuration file.
  • the terminal imports the running data of the terminal application before the current booting into the new application configuration file, it detects whether the running data is imported, and if so, enters the normal booting process, that is, according to the previously read booting.
  • the configuration file controls the terminal to boot normally.
  • the method may further include: extracting the obtained odex file in the installation package, and extracting according to the boot configuration file and the extraction The odex file controls the terminal to boot normally.
  • the terminal can also extract the obtained odex file in the application installation package.
  • the odex file is a runnable file extracted from the application apk on Android, and the classes.dex file in the apk is optimized by dex. The process optimizes it to generate an odex file, and the classes.dex file in the original apk will also be retained.
  • the terminal can boot normally according to the boot configuration file and the odex file.
  • the terminal can automatically start up normally, which is convenient and fast, and can be optimized by odex to reduce the occupation of RAM and speed up the startup speed and boot speed of the software.
  • the repairing device for abnormality of the terminal of the present disclosure includes a determining module 10, a deleting module 20, a parsing module 30, and an importing module 40.
  • the determining module 10 is configured to determine the booting strategy of the current booting when the booting command is detected.
  • the deleting module 20 is configured to delete an application configuration file in the terminal system when the power-on policy is a preset abnormal repair power-on policy, where the application configuration file is used to record attributes and rights information of the terminal application.
  • the parsing module 30 is configured to obtain an installation package of the terminal application, and parse the obtained installation package to generate a new application configuration file.
  • the importing module 40 is configured to obtain the pre-stored running data of the terminal application before the current booting, and import the obtained running data into the new application configuration file.
  • Embodiments of the present disclosure also provide a mobile terminal including a memory and a processor on which a computer program is stored, the processor executing the embodiment according to the present disclosure, when the computer program is executed by the processor The terminal's abnormal repair method.
  • the embodiment of the present disclosure further provides a computer readable storage medium having stored thereon a computer repair program, the processor executing a repair method of a terminal abnormality according to various embodiments of the present disclosure when the computer program is executed by a processor.
  • the technical solution of the present disclosure may be embodied in the form of a software product stored in a computer readable storage medium (such as a ROM/RAM, a magnetic disk, an optical disk) as described above, including several The instructions are used to cause a terminal device (which may be a mobile phone, a computer, a server, an air conditioner, or a network device, etc.) to perform the terminal abnormality repairing method described in various embodiments of the present disclosure.
  • a terminal device which may be a mobile phone, a computer, a server, an air conditioner, or a network device, etc.

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Abstract

本公开提供了一种终端异常的修复方法，包括：当侦测到开机指令时，确定本次开机的开机策略；当所述开机策略为预设的异常修复开机策略时，删除终端系统中的应用配置文件，所述应用配置文件用于记录终端应用的属性和权限信息；获取终端应用的安装包，对获取到的所述安装包进行解析以生成新的应用配置文件；以及获取预先保存的本次开机之前所述终端应用的运行数据，将获取到的所述运行数据导入至所述新的应用配置文件中。

Description

终端异常的修复方法、装置、移动终端及存储介质 技术领域
本公开涉及(但不限于)移动终端技术领域。
背景技术
当前，智能手机、平板电脑等移动终端已经成为了人们的娱乐中心、信息中心和数据中心。移动终端在使用过程中，可能会由于内存紧张、系统资源不足、软件不兼容或者其他原因而导致系统出现异常现象，如触摸无响应、频繁报错、卡顿、闪退等，严重影响了用户对移动终端的正常使用。
以手机为例，目前当手机出现上述异常现象时，用户一般可采用重启手机或恢复出厂设置来尝试解决。重启手机，即，让手机断电重启，重新加载系统，这种方式方便快捷，对手机内部的数据没有任何影响，也能够解决一些比较简单的异常问题，但是对于一些比较严重的异常问题，有可能重启后问题仍然存在；恢复出厂设置，即，让手机重置，这是一种最彻底的恢复，一般来说，绝大部分的软件导致的故障都可以通过恢复出厂设置来解决，但是这种方式会造成用户数据的全部丢失，尽管可以使用备份还原功能，但备份还原功能只能将手机状态还原到上一个备份点，而备份点之后的数据是无法还原的。
发明内容
本公开的实施例提供一种终端异常的修复方法，包括：当侦测到开机指令时，确定本次开机的开机策略；当所述开机策略为预设的异常修复开机策略时，删除终端系统中的应用配置文件，所述应用配置文件用于记录终端应用的属性和权限信息；获取终端应用的安装包，对获取到的所述安装包进行解析以生成新的应用配置文件；以及获取预先保存的本次开机之前所述终端应用的运行数据，将获取到的所述运行数据导入至所述新的应用配置文件中。
本公开的实施例还提供一种终端异常的修复装置，包括：确定 模块，其设置为当侦测到开机指令时，确定本次开机的开机策略；删除模块，其设置为当所述开机策略为预设的异常修复开机策略时，删除终端系统中的应用配置文件，所述应用配置文件用于记录终端应用的属性和权限信息；解析模块，其设置为获取终端应用的安装包，对获取到的所述安装包进行解析以生成新的应用配置文件；以及导入模块，其设置为获取预先保存的本次开机之前所述终端应用的运行数据，将获取到的所述运行数据导入至所述新的应用配置文件中。
本公开的实施例还提供一种移动终端，包括存储器和处理器，在所述存储器上存储有计算机程序，所述计算机程序被所述处理器执行时，所述处理器执行根据本公开的终端异常的修复方法。
本公开的实施例还提供一种计算机可读存储介质，其上存储有计算机程序，所述计算机程序被处理器执行时，所述处理器执行根据本公开的终端异常的修复方法。
附图说明
图1是根据本公开实施例的硬件运行环境的终端结构示意图；
图2为根据本公开实施例的终端异常的修复方法的流程示意图；
图3为根据本公开另一实施例的终端异常的修复方法的流程示意图；以及
图4为根据本公开实施例的终端异常的修复装置的模块示意图。
本公开目的的实现、功能特点及优点将结合实施例，参照附图做进一步说明。
具体实施方式
应当理解，此处所描述的具体实施例仅仅用以解释本公开，并不用于限定本公开。
本公开实施例的主要解决方案是：当侦测到开机指令时，确定本次开机的开机策略；当所述开机策略为预设的异常修复开机策略时，删除终端系统中的应用配置文件，所述应用配置文件用于记录终端应用的属性和权限信息；获取终端应用的安装包，对获取到的所述安装 包进行解析以生成新的应用配置文件；以及获取预先保存的本次开机之前所述终端应用的运行数据，将获取到的所述运行数据导入至所述新的应用配置文件中。
目前，当手机出现异常时，用户一般可采用以下两种方式来尝试解决：重启手机，这种方式能够解决一些比较简单的异常问题，但是对于一些比较严重的异常问题，有可能重启后问题仍然存在；恢复出厂设置，这种方式会造成用户数据的全部丢失，尽管可以使用备份还原功能，但备份还原功能只能将手机状态还原到上一个备份点，而备份点之后的数据是无法还原的。
本公开提供了一种轻度修复模式，该模式通过对终端系统中的应用配置文件进行重新生成，能够解决由于应用配置文件出错而导致的终端异常，而将预先保存的运行数据导入至重新生成的应用配置文件中，从而能够最大限度地保留用户数据。
图1是根据本公开实施例的硬件运行环境的终端结构示意图。
本公开实施例的终端可以是智能手机、平板电脑、便携计算机等具有显示功能的可移动式终端设备。
如图1所示，终端可以包括处理器1001(例如CPU)、网络接口1004、用户接口1003、存储器1005和通信总线1002。通信总线1002用于实现这些组件之间的连接通信。用户接口1003可以包括显示屏、输入单元(比如键盘)，用户接口1003还可以包括标准的有线接口、无线接口等。网络接口1004可以包括标准的有线接口、无线接口(如WiFi接口)。存储器1005可以是高速RAM存储器，也可以是非易失性存储器，例如磁盘存储器。存储器1005可以是独立于处理器1001的存储装置。
终端还可以包括摄像头、射频电路、传感器、音频电路、WiFi模块等。传感器可以包括光传感器、运动传感器以及其他各种传感器。光传感器可以包括环境光传感器及接近传感器。环境光传感器可以根据环境光线的明暗来调节显示屏的亮度，接近传感器可在移动终端移动到耳边时，关闭显示屏和/或背光。作为运动传感器的一种，重力加速度传感器可检测各个方向上(一般为三个轴向)上的加速度的大 小，并且可检测出重力的大小及方向，可用于识别移动终端的姿态和振动等，移动终端还可配置陀螺仪、气压计、湿度计、温度计、红外线传感器等其他传感器，在此不再赘述。
本领域技术人员可以理解，图1中示出的终端结构并不构成对终端的限定，可以包括比图示更多或更少的部件，或者组合某些部件，或者不同的部件布置。
如图1所示，存储器1005中可以包括操作系统、网络通信模块、用户接口模块以及终端异常的修复程序。
在图1所示的终端中，网络接口1004用于连接服务器并与服务器进行数据通信。用户接口1003用于连接客户端(用户端)并与客户端进行数据通信。处理器1001可以用于调用存储器1005中存储的计算机程序，并执行以下操作：当侦测到开机指令时，确定本次开机的开机策略；当所述开机策略为预设的异常修复开机策略时，删除终端系统中的应用配置文件，所述应用配置文件用于记录终端应用的属性和权限信息；获取终端应用的安装包，对获取到的所述安装包进行解析以生成新的应用配置文件；以及获取预先保存的本次开机之前所述终端应用的运行数据，将获取到的所述运行数据导入至所述新的应用配置文件中。
处理器1001可以调用存储器1005中存储的计算机程序，以执行以下操作：接收用户基于预设显示界面触发的异常修复指令；以及根据接收到的所述异常修复指令控制终端重新启动。
处理器1001可以调用存储器1005中存储的计算机程序，以执行以下操作：侦测终端是否处于预设的异常状态；响应于侦测到终端处于异常状态，展示用户交互界面以提示用户进行异常修复；以及接收用户基于所述用户交互界面触发的异常修复指令。
处理器1001可以调用存储器1005中存储的计算机程序，以执行以下操作：当终端处于复原(recovery)刷机模式或快速启动(fastboot)刷机模式时，在所述复原刷机模式或快速启动刷机模式的主菜单中显示异常修复控件；以及接收用户基于所述异常修复控件触发的异常修复指令。
处理器1001可以调用存储器1005中存储的计算机程序，以执行以下操作：当侦测到开机指令时，读取开机配置文件，判断所述开机配置文件中是否存在预设的异常修复信息；以及当所述开机配置文件中存在所述预设的异常修复信息时，确定本次开机的开机策略为异常修复开机策略，否则确定本次开机的开机策略为正常开机策略。
处理器1001可以调用存储器1005中存储的计算机程序，以执行以下操作：侦测获取到的所述运行数据是否导入完成；以及当获取到的所述运行数据完成导入时，根据所述开机配置文件控制终端正常开机。
处理器1001可以调用存储器1005中存储的计算机程序，以执行以下操作：提取获取到的所述安装包中的odex文件，并且根据所述开机配置文件和提取的所述odex文件控制终端正常开机。
图2为根据本公开实施例的终端异常的修复方法的流程示意图，如图2所述，所述方法包括步骤S10至S40。
在步骤S10，当侦测到开机指令时，确定本次开机的开机策略。
本实施例的终端异常的修复方法应用于终端的开机过程，其中终端可以为智能手机、平板电脑、便携计算机等具有显示功能的可移动式终端设备。
当终端侦测到开机指令时，确定本次开机的开机策略，其中开机策略可以包括正常开机策略和异常修复开机策略。当确定为正常开机策略时，终端执行正常的开机流程，并且当确定为异常修复开机策略时，终端执行异常修复的开机流程。终端在侦测到开机指令时，可以读取开机配置文件，并判断该开机配置文件中是否存在预设的异常修复信息，例如，预设的异常修复字段或异常修复指令等。如果开机配置文件中存在预设的异常修复信息，则判定本次开机的开机策略为异常修复开机策略；如果该开机配置文件中不存在预设的异常修复信息，则判定本次开机的开机策略为正常开机策略。
在步骤S20，当所述开机策略为预设的异常修复开机策略时，删除终端系统中的应用配置文件，所述应用配置文件用于记录终端应用的属性和权限信息。
当确定本次开机策略为预设的异常修复开机策略时，终端即启用一种“轻度修复”功能。终端可以查找系统中的应用配置文件并将其从终端系统中删除，该应用配置文件用于记录终端中安装的应用的属性和权限等信息。目前，终端系统中的应用配置文件一般被命名为packages.xml，这个文件在终端出厂后的第一次开机过程中由PackageManagerService.java生成，里面记录了系统中安装包的所有属性和权限信息，比如包名、版本、存储路径、组件类型、访问权限等，当系统中的应用程序被安装、删除或升级时，该packages.xml内容就会相应更新。
在步骤S30，获取终端应用的安装包，对获取到的所述安装包进行解析以生成新的应用配置文件。
在删除应用配置文件之后，终端获取系统中所有的应用安装包，即以.apk为后缀的文件，然后对获取到的安装包进行解析以生成新的应用配置文件。以应用配置文件为packages.xml为例，当旧的packages.xml文件被删除后，终端获取系统中的应用安装包，然后通过PackageManagerService.java程序可以重新生成新的packages.xml文件。
需要说明的是，为保证尽可能地获取到终端系统中所有应用的安装包，可以预先设置保护机制，即对于终端的系统应用，用户无权限删除其安装包，而对于第三方应用，即使用户删除了安装包，该安装包也可以被系统找回，如此，在轻度修复模式下，终端根据安装包重新生成的应用配置文件就能记录相应应用的属性和权限信息，保证应用信息不丢失。
在步骤S40，获取预先保存的本次开机之前所述终端应用的运行数据，将获取到的所述运行数据导入至所述新的应用配置文件中。
在生成新的应用配置文件后，终端获取预先保存的本次开机之前应用的运行数据，然后将该运行数据导入至新的应用配置文件中。应用的运行数据(即，用户数据)可以包括(但不限于)应用的配置数据、下载数据、存储数据、访问数据及状态数据等，应用在运行过程中，这些数据即被同步保存在终端系统中。因而，在本次开机时， 终端将预先保存的本次开机之前应用的运行数据导入至新的应用配置文件中，从而能够最大限度地保留用户数据。
需要说明的是，通过上述重写应用配置文件的方式实现终端异常修复的原因在于：目前采用终端重启的方式无法修复的异常绝大部分是软件异常，而软件异常大多是由于终端在使用过程中应用配置文件的频繁更新或读写而导致的文件出错，因此，本实施例将终端的应用配置文件进行重写，能够修复绝大多数由软件原因而导致的终端异常。
在本实施例中，当侦测到开机指令时，确定本次开机的开机策略；当所述开机策略为预设的异常修复开机策略时，删除终端系统中的应用配置文件，所述应用配置文件用于记录终端应用的属性和权限信息；获取终端应用的安装包，对获取到的所述安装包进行解析以生成新的应用配置文件；以及获取预先保存的本次开机之前所述终端应用的运行数据，将获取到的所述运行数据导入至所述新的应用配置文件中。通过上述方式，本实施例提供了一种轻度修复模式，该模式通过对终端系统中的应用配置文件进行重新生成，能够解决由于应用配置文件出错而导致的终端异常，而将预先保存的运行数据导入至重新生成的应用配置文件中，从而能够最大限度地保留用户数据。
图3为根据本公开另一实施例的终端异常的修复方法的流程示意图。基于上述图2所示的实施例，在步骤S10之前，所述方法还可以包括步骤S50和S60。
在步骤S50，接收用户基于预设显示界面触发的异常修复指令。
在步骤S60，根据接收到的所述异常修复指令控制终端重新启动。
在本实施例中，当用户需要对终端采用“轻度修复”时，可以通过预设的显示界面触发异常修复指令，终端接收到用户基于预设显示界面触发的异常修复指令，即控制终端重新启动。
步骤S50可以包括：侦测终端是否处于预设的异常状态；若是，则展示用户交互界面以提示用户进行异常修复；接收用户基于所述用户交互界面触发的异常修复指令。作为一种实施方式，终端在开机状态下，可以启用一个异常监控程序来侦测终端是否处于预设的异常状 态，比如触摸无响应、频繁报错、卡顿、闪退等，如果侦测到终端处于预设的异常状态，则可以展示一个用户交互界面以提示用户进行异常修复，该用户交互界面上可以展示重启、恢复出厂设置和轻度修复三种修复模式供用户选择，当用户选择轻度修复时，即进入根据本公开的轻度修复模式。
步骤S50还可以包括：当终端处于复原刷机模式或快速启动刷机模式时，在所述复原刷机模式或快速启动刷机模式的主菜单中显示异常修复控件；接收用户基于所述异常修复控件触发的异常修复指令。作为另一种实施方式，当终端出现严重异常，比如触控无响应时等，用户并不能够在开机状态下控制终端进入轻度修复模式，此时用户可以手动控制终端重启并在重启时进入复原刷机模式或快速启动刷机模式，复原刷机模式或快速启动刷机模式是目前手机提供的一种可以对手机内部的数据或系统进行修改的模式，根据本实施例，终端可以在这两个模式的主菜单中提供异常修复控件，对应终端的轻度修复功能，当用户触摸该控件时，终端即进入轻度修复模式。
本实施例通过向用户提供异常修复的入口，当终端出现异常时，用户能够通过这些入口控制终端进入轻度修复模式，操作方便快捷，保证了异常问题的及时解决。
根据本公开实施例，步骤S10可以包括：当侦测到开机指令时，读取开机配置文件，判断所述开机配置文件中是否存在预设的异常修复信息；若是，则确定本次开机的开机策略为异常修复开机策略，若否，则确定本次开机的开机策略为正常开机策略。
当终端侦测到开机指令时，首先确定本次开机的开机策略，其中开机策略可以包括正常开机策略和异常修复开机策略。当确定为正常开机策略时，终端执行正常的开机流程，并且当确定为异常修复开机策略时，终端执行异常修复的开机流程。终端在侦测到开机指令时，可以读取开机配置文件，并判断该开机配置文件中是否存在预设的异常修复信息，例如，预设的异常修复字段或异常修复指令等。如果开机配置文件中存在预设的异常修复信息，则判定本次开机的开机策略为异常修复开机策略；如果该开机配置文件中不存在预设的异常修复 信息，则判定本次开机的开机策略为正常开机策略。
根据本公开实施例，在步骤S40之后，所述方法还可以包括：侦测获取到的所述运行数据是否导入完成；若是，则根据所述开机配置文件控制终端正常开机。
当终端将预先保存的本次开机之前终端应用的运行数据导入至新的应用配置文件中时，侦测运行数据是否导入完成，若是，则进入正常的开机流程，即根据之前读取到的开机配置文件控制终端正常开机。
根据本公开实施例，在根据所述开机配置文件控制终端正常开机的步骤之前，所述方法还可以包括：提取获取到的所述安装包中的odex文件，并且根据所述开机配置文件和提取的所述odex文件控制终端正常开机。
在运行数据导入完成后，终端还可以提取获取到的应用安装包中的odex文件，odex文件是安卓上的应用程序apk中提取出来的可运行文件，即将apk中的classes.dex文件通过dex优化过程将其优化生成一个odex文件单独存放，原apk中的classes.dex文件也会保留。在提取odex文件后，终端即可以根据开机配置文件和odex文件正常开机。
在本实施例中，终端在轻度修复完成后，即可自动正常开机，方便快捷，并且通过odex优化，可以减少对RAM的占用，加快软件的启动速度和开机速度。
图4为根据本公开实施例的终端异常的修复装置的模块示意图。如图4所示，本公开终端异常的修复装置包括确定模块10、删除模块20、解析模块30和导入模块40。
确定模块10设置为当侦测到开机指令时，确定本次开机的开机策略。
删除模块20设置为当所述开机策略为预设的异常修复开机策略时，删除终端系统中的应用配置文件，所述应用配置文件用于记录终端应用的属性和权限信息。
解析模块30设置为获取终端应用的安装包，对获取到的所述安 装包进行解析以生成新的应用配置文件。
导入模块40设置为获取预先保存的本次开机之前所述终端应用的运行数据，将获取到的所述运行数据导入至所述新的应用配置文件中。
上述各模块所实现的功能可参照本公开终端异常的修复方法实施例，此处不再赘述。
本公开实施例还提供一种移动终端，包括存储器和处理器，在所述存储器上存储有计算机程序，所述计算机程序被所述处理器执行时，所述处理器执行根据本公开各实施例的终端异常的修复方法。
本公开实施例还提供一种计算机可读存储介质，其上存储有计算机修复程序，所述计算机程序被处理器执行时，所述处理器执行根据本公开各实施例的终端异常的修复方法。
需要说明的是，在本文中，术语“包括”、“包含”或者其任何其他变体意在涵盖非排他性的包含，从而使得包括一系列要素的过程、方法、物品或者系统不仅包括那些要素，而且还包括没有明确列出的其他要素，或者是还包括为这种过程、方法、物品或者系统所固有的要素。在没有更多限制的情况下，由语句“包括一个……”限定的要素，并不排除在包括该要素的过程、方法、物品或者系统中还存在另外的相同要素。
通过以上的实施方式的描述，本领域的技术人员可以清楚地了解到上述实施例方法可借助软件加必需的通用硬件平台的方式来实现，当然也可以通过硬件。基于这样的理解，本公开的技术方案可以以软件产品的形式体现出来，该计算机软件产品存储在如上所述的一个计算机可读存储介质(如ROM/RAM、磁碟、光盘)中，包括若干指令用以使得一台终端设备(可以是手机，计算机，服务器，空调器，或者网络设备等)执行本公开各个实施例所述的终端异常的修复方法。
以上仅为本公开的实施例，并非因此限制本公开的专利范围，凡是利用本公开说明书及附图内容所作的等效结构或等效流程变换，或直接或间接运用在其他相关的技术领域，均同理包括在本公开的专利保护范围内。

Claims (16)

  1. 一种终端异常的修复方法，包括：
    当侦测到开机指令时，确定本次开机的开机策略；
    当所述开机策略为预设的异常修复开机策略时，删除终端系统中的应用配置文件，所述应用配置文件用于记录终端应用的属性和权限信息；
    获取终端应用的安装包，对获取到的所述安装包进行解析以生成新的应用配置文件；以及
    获取预先保存的本次开机之前所述终端应用的运行数据，将获取到的所述运行数据导入至所述新的应用配置文件中。
  2. 如权利要求1所述的终端异常的修复方法，其中，在所述当侦测到开机指令时，确定本次开机的开机策略的步骤之前，所述方法还包括：
    接收用户基于预设显示界面触发的异常修复指令；以及
    根据接收到的所述异常修复指令控制终端重新启动。
  3. 如权利要求2所述的终端异常的修复方法，其中，所述接收用户基于预设显示界面触发的异常修复指令的步骤包括：
    侦测终端是否处于预设的异常状态；
    响应于侦测到终端处于异常状态，展示用户交互界面以提示用户进行异常修复；以及
    接收用户基于所述用户交互界面触发的异常修复指令。
  4. 如权利要求2所述的终端异常的修复方法，其中，所述接收用户基于预设显示界面触发的异常修复指令的步骤包括：
    当终端处于复原刷机模式或快速启动刷机模式时，在所述复原刷机模式或快速启动刷机模式的主菜单中显示异常修复控件；以及
    接收用户基于所述异常修复控件触发的异常修复指令。
  5. 如权利要求1至4中任一项所述的终端异常的修复方法，其中，所述当侦测到开机指令时，确定本次开机的开机策略的步骤包括：
    当侦测到开机指令时，读取开机配置文件，判断所述开机配置文件中是否存在预设的异常修复信息；以及
    当所述开机配置文件中存在所述预设的异常修复信息时，确定本次开机的开机策略为异常修复开机策略，否则确定本次开机的开机策略为正常开机策略。
  6. 如权利要求5所述的终端异常的修复方法，其中，在所述获取预先保存的本次开机之前所述终端应用的运行数据，将获取到的所述运行数据导入至所述新的应用配置文件中的步骤之后，所述方法还包括：
    侦测获取到的所述运行数据是否导入完成；以及
    当获取到的所述运行数据完成导入时，根据所述开机配置文件控制终端正常开机。
  7. 如权利要求6所述的终端异常的修复方法，其中，在所述根据所述开机配置文件控制终端正常开机的步骤之前，所述方法还包括：
    提取获取到的所述安装包中的odex文件；
    并且其中，所述根据所述开机配置文件控制终端正常开机的步骤包括：
    根据所述开机配置文件和提取的所述odex文件控制终端正常开机。
  8. 一种终端异常的修复装置，包括：
    确定模块，其设置为当侦测到开机指令时，确定本次开机的开机策略；
    删除模块，其设置为当所述开机策略为预设的异常修复开机策略时，删除终端系统中的应用配置文件，所述应用配置文件用于记录 终端应用的属性和权限信息；
    解析模块，其设置为获取终端应用的安装包，对获取到的所述安装包进行解析以生成新的应用配置文件；以及
    导入模块，其设置为获取预先保存的本次开机之前所述终端应用的运行数据，将获取到的所述运行数据导入至所述新的应用配置文件中。
  9. 如权利要求8所述的终端异常的修复装置，其中，在所述确定模块确定本次开机的开机策略之前，
    所述终端接收用户基于预设显示界面触发的异常修复指令，并且根据接收到的所述异常修复指令控制所述终端重新启动。
  10. 如权利要求9所述的终端异常的修复装置，其中，
    侦测所述终端是否处于预设的异常状态，
    响应于侦测到所述终端处于异常状态，展示用户交互界面以提示用户进行异常修复，并且
    接收用户基于所述用户交互界面触发的异常修复指令。
  11. 如权利要求9所述的终端异常的修复装置，其中，
    当所述终端处于复原刷机模式或快速启动刷机模式时，在所述复原刷机模式或快速启动刷机模式的主菜单中显示异常修复控件，并且
    接收用户基于所述异常修复控件触发的异常修复指令。
  12. 如权利要求8至11中任一项所述的终端异常的修复装置，其中，所述确定模块设置为：
    当侦测到开机指令时，读取开机配置文件，判断所述开机配置文件中是否存在预设的异常修复信息；以及
    当所述开机配置文件中存在所述预设的异常修复信息时，确定本次开机的开机策略为异常修复开机策略，否则确定本次开机的开机 策略为正常开机策略。
  13. 如权利要求12所述的终端异常的修复装置，其中，
    所述终端侦测获取到的所述运行数据是否导入完成，并且
    当获取到的所述运行数据完成导入时，根据所述开机配置文件控制所述终端正常开机。
  14. 如权利要求13所述的终端异常的修复方法，其中，
    所述终端提取获取到的所述安装包中的odex文件，并且
    根据所述开机配置文件和提取的所述odex文件控制所述终端正常开机。
  15. 一种移动终端，包括存储器和处理器，在所述存储器上存储有计算机程序，所述计算机程序被所述处理器执行时，所述处理器执行如权利要求1至7中任一项所述的终端异常的修复方法。
  16. 一种计算机可读存储介质，其上存储有计算机程序，所述计算机程序被处理器执行时，所述处理器执行如权利要求1至7中任一项所述的终端异常的修复方法。
PCT/CN2019/070121 2018-01-10 2019-01-02 终端异常的修复方法、装置、移动终端及存储介质 WO2019137280A1 (zh)

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