WO2019128503A1 - 基于服务识别码的门店订单处理方法以及装置 - Google Patents

基于服务识别码的门店订单处理方法以及装置 Download PDF

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Publication number
WO2019128503A1
WO2019128503A1 PCT/CN2018/115355 CN2018115355W WO2019128503A1 WO 2019128503 A1 WO2019128503 A1 WO 2019128503A1 CN 2018115355 W CN2018115355 W CN 2018115355W WO 2019128503 A1 WO2019128503 A1 WO 2019128503A1
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WIPO (PCT)
Prior art keywords
store
order
service
identification code
information
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PCT/CN2018/115355
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English (en)
French (fr)
Inventor
乔浩
顾明
何宜华
王婷
Original Assignee
口碑(上海)信息技术有限公司
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Publication of WO2019128503A1 publication Critical patent/WO2019128503A1/zh

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
    • G06Q30/0635—Processing of requisition or of purchase orders

Definitions

  • the present invention relates to the field of data processing, and in particular, to a store order processing method based on a service identification code, a store order processing device based on a service identification code, another store order processing method and device based on a service identification code, and a A store order processing system based on a service identifier.
  • the user payment settlement method has also changed from the traditional offline payment to more convenient and fast online payment, and more and more users install the payment through the mobile terminal.
  • the software makes the payment.
  • the common payment settlement method is that the customer uses the payment software to present the two-dimensional code for payment, and the store scans the two-dimensional code presented by the user through the settlement terminal device, and then performs the charge settlement.
  • the payment settlement method requires the user to repeatedly communicate with the store to confirm the preferential information, payment information, etc., and the experience is poor, so a convenient and quick payment settlement method is needed.
  • the prior art is directed to a payment settlement method for a table store in a offline scene.
  • the customer By setting a two-dimensional code at the store table, the customer opens the payment code installed by the mobile terminal to scan the two-dimensional code set by the store table when the customer pays the settlement of the order. Thereby, the payment settlement of the order generated by the customer in the current store consumption is performed.
  • the prior art is directed to the payment settlement method of the offline desk store, and the payment software installed in the mobile terminal is opened to scan the code and directly enters the order page, showing the order generated by the customer in the store, and the customer cannot view the order included in the order.
  • the specific consumption list information, while paying the store page to collect the store's coupons for payment, the store user experience is poor.
  • the present application provides a store order processing method based on a service identification code to solve the defects of the prior art.
  • the present application also relates to a store order processing device based on a service identification code, another store order processing method and device based on a service identification code, and a store order processing system based on a service identification code.
  • the present application provides a store order processing method based on a service identification code, including:
  • Order settlement operations are performed for the store order.
  • the obtaining the service identifier information is performed during or after the execution of the store order step of the corresponding store, and the following operations are performed:
  • the store order is subjected to a preferential calculation according to the coupon submitted by the client, and the calculation result is returned to the client.
  • the service identifier information is obtained by parsing a service identifier image in the store; the store order and/or the coupon is provided by a store settlement system of the store;
  • the obtaining the service identification code information in the store corresponding to the store order is implemented as follows:
  • the step of searching for and reading the store order corresponding to the service identifier information in the database of the store settlement system is based on a store-side implementation
  • the store end has an order settlement authority of the store settlement system, and the store end performs an order print operation and/or a clearing operation in the store based on the order settlement authority.
  • the store side is notified to perform an order printing operation and/or a clearing operation based on the order payment message.
  • the determining the matching degree of the coupon of the store with the store order, and determining the preferential recommendation information of the store order according to the matching degree is implemented as follows:
  • the preferential recommendation information includes at least one of the following: description information of the coupon, matching information of the coupon with the store order, and recommendation information of the menu in the store.
  • the updated store order is obtained and sent to the client.
  • the performing the preferential calculation on the store order according to the coupon submitted by the client is implemented as follows:
  • the client Receiving, by the client, a query request for the store order; the query request includes a coupon submitted by the customer order based on the preferential recommendation information;
  • the application also provides a store order processing device based on a service identifier, comprising:
  • An order notification receiving unit configured to receive an order notification sent by the client carrying the service identification code information
  • a store order obtaining unit configured to acquire a store order of the service identification code information in a corresponding store
  • a store order settlement unit that performs an order settlement operation for the store order.
  • the present application further provides a store order processing method based on a service identification code, including:
  • An order notification containing the service identifier information is sent to the server.
  • the present application further provides a store order processing device based on a service identification code, including:
  • a service identifier information parsing unit configured to parse the service identifier image collected in the store into corresponding service identifier information
  • An order notification sending unit is configured to send an order notification including the service identifier information to the server.
  • the application also provides a store order processing system based on a service identifier, comprising:
  • the client is configured to parse the service identifier image collected in the store into corresponding service identifier information, and send an order notification including the service identifier information to the server;
  • the server is configured to forward the order notification sent by the client to the store, receive the order store sent by the store, and perform an order settlement operation for the store order;
  • the store end is configured to search for and read a store order corresponding to the service identifier information from a database of the store settlement system of the store according to the service identification code information carried by the order notification sent by the server. And sending the store order to the server.
  • the server is further configured to determine a matching degree of the coupon of the store with the store order, and determine, according to the matching degree, the preferential recommendation information of the store order, and send the preferential recommendation information to the client.
  • the store order and the preferential recommendation information are subjected to a preferential calculation on the store order according to the coupon submitted by the client, and the calculation result is returned to the client.
  • the client is further configured to receive a store order corresponding to the desk code information sent by the server, and preferential recommendation information of the store order, according to the coupon included in the preferential recommendation information.
  • the server submits the selected coupon, and receives a calculation result returned by the server for performing a preferential calculation on the store order based on the selected coupon.
  • the service order code-based store order processing method provided by the present application includes: receiving an order notification of the service identification code information sent by the client; acquiring the service identification code information in a store order corresponding to the store; The order is used for order settlement operations.
  • the store order processing method based on the service identifier, when performing the order processing of the store, acquiring the store order information of the service identification code information in the corresponding store according to the service identification code information carried in the order notification sent by the client, and targeting the store Orders are settled by orders, which combines the order processing of offline stores with the mobile payment scenario, reducing the labor cost and time cost of manual communication during offline store service processing, thereby improving the service efficiency and customer experience of offline stores.
  • FIG. 1 is a process flow diagram of an embodiment of a service order identification based store order processing method provided by the present application
  • FIG. 2 is a schematic diagram of a store order processing process based on a service identification code provided by the present application
  • FIG. 3 is a schematic diagram of an embodiment of a store order processing device based on a service identification code provided by the present application
  • FIG. 4 is a process flow diagram of another embodiment of a service order-based store order processing method provided by the present application.
  • FIG. 5 is a schematic diagram of another embodiment of a store order processing device based on a service identification code provided by the present application
  • FIG. 6 is a schematic diagram of an embodiment of a store order processing system based on a service identification code provided by the present application.
  • the present invention provides a store order processing method based on service identification code, and a store order processing device based on service identification code, another store order processing method and device based on service identification code, and a service identification code based on service identification code Store order processing system.
  • the service order code based store order processing method provided by the present application is implemented as follows:
  • FIG. 1 is a process flow diagram of an embodiment of a service order-based store order processing method provided by the present application. Referring to FIG. 2, a service-based identification code provided by the present application is shown. Schematic diagram of the store order processing process.
  • Step S101 Receive an order notification that is sent by the client and carries the service identifier information.
  • the service identification code-based store order processing method provided by the present application is executed in a service identification code-based store order processing system, and the service identification code-based store order processing system includes a client, a server, a store, Payment terminal and store settlement system. Specifically, the service identifier-based store order processing method is implemented based on the server.
  • the online store operates for online business, it is inseparable from the store settlement system of the offline store, which is a system configured for offline order stores for order management, user management, payment, settlement, etc., such as common
  • the store settlement system has an ERP (Enterprise Resource Planning) management system and a CRM (Customer Relationship Management) system.
  • the store settlement system configured in the offline store is often operated independently, and the data cannot be communicated with the third-party business system.
  • the offline store wants to implement through a third-party business system, such as scanning code ordering and self-service statements.
  • a third-party business system such as scanning code ordering and self-service statements.
  • it is necessary to copy or migrate the store business data to a third-party business and the business functions based on the third-party system and the store-clearing system configured by the offline store are independent of each other, which is not conducive to the store. Online marketing and business extensions.
  • the service order code-based store order processing system installs a plug-in, that is, a store-side plug-in, through the store-side plug-in system through the store-side plug-in, and the The store order processing system of the service identification code is opened to the store settlement system of the offline store, so that the offline store can also pass the service identification code based store in the process of performing corresponding business processing based on the store settlement system of its own configuration.
  • the order processing system implements operations such as scanning code ordering and self-checking based on the service identification code set by the store. For example, the offline food store is based on the two-dimensional code set on the dining table.
  • the customer can scan the QR code to scan the code, and also scan the QR code to realize the self-checking and printing of the ticket.
  • the store order processing system based on the service identification code can realize the automatic clearing and the automatic broadcast of the table state, thereby improving the offline line.
  • the service efficiency and customer experience of the table store can enhance the marketing effect and reach of the offline store in this process, so that the offline store business can be combined with the current mainstream mobile payment scenario to become the mobile payment online scene.
  • the service identification code refers to a service identification code composed of an image recognition element according to a specific coding rule, such as a barcode, a two-dimensional code, a three-dimensional code, and the like.
  • the service identification code may be set on a table of a restaurant. It can be called a table code according to its use, or as a box code in a box of a KTV.
  • the client of the embodiment of the present application is configured to parse the service identification code image collected in the store into corresponding service identification code information, and send an order notification including the service identification code information to the server, and receive the server to send the The store order corresponding to the service identifier information, and the preferential recommendation information of the store order, submit the selected coupon to the server according to the coupon included in the preferential recommendation information, and receive the service The result of the calculation of the preferential calculation of the store order based on the selected coupon is returned.
  • the client may be an application installed on a customer's smart phone, such as an ordering app used by a customer to order food when the store is offline, or a life-like app that includes a code-review function.
  • the store end is configured to search for and read a store order corresponding to the service identifier information from a database of the store settlement system of the store according to the service identification code information carried by the order notification sent by the server. And sending the store order to the server.
  • the store end may be a plug-in on a store settlement system for installing an online store, that is, a store-side plug-in, the store-side plug-in needs to be networked, and the store-side check-in system of the offline store can be used through the store-side plug-in.
  • the service order code-based store order processing system is opened, and the business functions of the two are integrated.
  • the store is installed on the store settlement system in the form of a plug-in, which is not only simple and convenient to install, but also has high versatility.
  • the store-side service plug-in is used to break the database and data structure of the store settlement system of the offline store, and the store order in the database of the store order store settlement system that reads the specified service identifier according to the database and the data structure is derived from the store service personnel. Submit or customer to submit self-submitted by scanning code.
  • the customer can notify the store-side plug-in after completing the payment of the store order through the client, and the store-side plug-in rewrites the status of the table in the store settlement system and performs the order printing operation according to the order settlement authority.
  • the server receives the order notification of the service identifier information carried by the client, as shown in FIG. 2; preferably, the service identifier information is determined by the service identifier in the store.
  • An image (such as a two-dimensional code set in the store) is parsed; the store order and/or the coupon is provided by a store settlement system of the offline store.
  • the store order and the coupon are searched by the store-side plug-in in a database of the store settlement system and read a store order corresponding to the service identifier information.
  • the shop page of the restaurant is activated and displayed on the APP; after that, the APP sends an order notification (URL) to the server through the gateway configured by the server. ), and carry various parameters in the order notification (URL), such as customer ID, offline restaurant store ID and service identifier information (table number), the server can parse the value of each parameter from the order notification (URL) Coming out; the server successfully receives the order notification (URL) and returns a confirmation message. If there is no return, the client will try again.
  • URL order notification
  • the server can parse the value of each parameter from the order notification (URL) Coming out; the server successfully receives the order notification (URL) and returns a confirmation message. If there is no return, the client will try again.
  • the correspondence between the service identifier information and the store order may also be stored in the preferred embodiment provided by the embodiment of the present application.
  • the customer's order corresponding to the table at the current offline store is submitted and stored in the database of the store settlement system of the offline store, and before the order is placed in the store, if the customer adds the order after submitting the store The dish or one or more dishes in the ordered food item are cancelled.
  • the change of the food item is updated to the database of the store settlement system, that is, the store order corresponding to the table of the customer stored in the database of the store settlement system is updated.
  • the store order stored in the database of the store settlement system is updated, the updated store order needs to be re-acquired, and the acquired updated store order is obtained to the client. send.
  • Step S102 Acquire the store order information of the service identification code information in the corresponding store.
  • the obtaining the service identification code information in the store corresponding to the store order in the step refers to searching and reading the store order corresponding to the service identification code information in the database of the store settlement system.
  • the store order operation corresponding to searching and reading the service identification code information in the database of the store settlement system is implemented by the store.
  • the server needs to send the order notification carrying the service identifier information to the store plug-in by using the order return interface, and the store-side plug-in according to the
  • the order notification finds and reads the store order corresponding to the service identifier information from the database of the store settlement system, and returns the store order corresponding to the service identifier information to the server.
  • the store side also has an order settlement authority of the store settlement system, and the store side performs an order print operation and/or a clearing operation in the store based on the order settlement authority.
  • Step S103 performing a settlement operation of the order for the store order.
  • the above step S102 obtains the store order information of the service identification code information in the corresponding store through the store-side plug-in, and may also perform preferential recommendation and preferential calculation on the acquired store order during or after the execution of the step.
  • the operations such as processing, such as preferential recommendation and preferential calculation processing, are performed on the acquired store order before, during, or after execution of the order settlement operation for the store order.
  • the preferential recommendation and the preferential calculation processing operation are performed in the process of performing the order settlement operation step for the store order, that is, the order settlement is performed for the store order
  • the preferential recommendation and the preferential calculation processing operation are carried out, and the specific implementation is as follows:
  • the step S102 obtains the service identification code information in the corresponding store's store order by the store-side plug-in
  • the store coupon is determined according to the store order corresponding to the service identification code information.
  • the step determines the matching degree between the coupon of the store and the store order, and determines the preferential recommendation information of the store order according to the matching degree, which is specifically implemented as follows :
  • the offer recommendation information includes at least one of the following: description information of the coupon, matching information of the coupon with the store order, and recommendation information of the menu in the store.
  • the server class and the product price recorded in the store order generated according to the customer's consumption, and according to the obtained current offline catering store coupon pass the coupon.
  • the customer can recommend a single product coupon with a quota greater than the unit price of the customer remind the customer to use the corresponding single product coupon for more consumption.
  • the step of the step of obtaining the store order and the determined The offer recommendation information is sent to the client.
  • the client displays the received store order and the preferential recommendation information, for example, the server completes the store order and the preferential offer.
  • the recommended information is reflowed, when the customer clicks the command button on the store page (such as “service card”), it will jump to the address of the order details page of the store order, which is the customer access address plus business related parameters (such as QR code). Parameters, user ID, etc.).
  • the server sends the store order and the preferential recommendation information to the client, and correspondingly, the client displays the received store order and the preferential recommendation.
  • the customer selects an appropriate coupon from the preferential recommendation information in combination with the store order generated by the self-consumption, and performs a statement operation based on the selected coupon.
  • the server performs a preferential calculation on the store order according to the coupon submitted by the client, and returns the calculation result to the client.
  • the preferential calculation of the store order according to the coupon submitted by the client is specifically implemented as follows: receiving the store for the store An inquiry request of the order; the query request includes a coupon submitted by the customer order based on the preferential recommendation information; a correspondence between the stored table number identifier and the store order, and a discount submitted by the client a voucher for performing a preferential calculation on the store order; and transmitting a calculation result of the preferential calculation to the client.
  • the server will perform a preferential calculation based on the returned vegetable variety, the price of the dish and the total amount of the order, and the item/court coupon currently submitted by the customer, and return the result of the preferential calculation to the client.
  • the client displays the currently used coupons and offer details on the order details page of the store order.
  • the executable process may be performed.
  • the payment operation is specifically completed by the client and the payment terminal.
  • the server receives the information sent by the payment terminal.
  • the store order pays a successful order payment message, and the server notifies the store-side plug-in to perform an order printing operation and/or a clearing operation based on the order payment message.
  • the service order code-based store order processing method acquires the service identification code information in the corresponding store store order according to the service identification code information carried in the order notification sent by the client when the store order processing is performed. And recommending a coupon to the client according to the store order and the coupon provided by the store, and finally performing a preferential calculation according to the coupon selected by the client in the recommended coupon, and making an order at the same time as the discount calculation
  • the settlement operation combines the order processing of the offline store with the mobile payment scenario to reduce the labor cost and time cost of manual communication during the offline store service processing, thereby improving the service efficiency and customer experience of the offline store.
  • a service order code based store order processing device provided by the present application is implemented as follows:
  • a store order processing method based on a service identification code is provided.
  • the present application further provides a store order processing device based on a service identification code, which will be described below with reference to the accompanying drawings. .
  • FIG. 3 there is shown a schematic diagram of an embodiment of a store order processing device based on a service identification code provided by the present application.
  • the present application provides a store order processing device based on a service identification code, including:
  • the order notification receiving unit 301 is configured to receive an order notification that is sent by the client and carries the service identifier information
  • a store order obtaining unit 302 configured to acquire a store order of the service identification code information in a corresponding store
  • the store order settlement unit 303 performs an order settlement operation for the store order.
  • the service identifier-based store order processing device includes:
  • a preferential recommendation information determining unit configured to determine a matching degree of the coupon of the store and the store order, and determine preferential recommendation information of the store order according to the matching degree
  • a store order sending unit configured to send the store order and the preferential recommendation information to the client
  • the discount calculation unit is configured to perform a preferential calculation on the store order according to the coupon submitted by the client, and return the calculation result to the client.
  • the service identification code information is obtained by parsing a service identification code image in the store; the store order and/or the coupon is provided by a store settlement system of the store; correspondingly, the store
  • the order obtaining unit 302 is specifically configured to search for and read a store order corresponding to the service identifier information in a database of the store settlement system.
  • the store order obtaining unit 302 is operated based on a store end; wherein the store end has an order settlement right of the store settlement system, and the store end makes an order in the store based on the order settlement right Print operation and/or clearing operation.
  • the service identifier-based store order processing device includes:
  • An order payment message receiving unit configured to receive an order payment message that the store order payment is successful
  • a notification unit configured to notify the store end to perform an order printing operation and/or a clearing operation based on the order payment message.
  • the preferential recommendation information determining unit includes:
  • a reading subunit for reading the vegetable variety, the pan unit price and/or the order amount recorded in the store order
  • Determining a subunit configured to determine, according to an attribute characteristic of the coupon, a coupon in the store that matches the category of the dish;
  • a screening subunit configured to filter, from the determined coupon, a coupon that matches a pan unit price and/or an order total recorded in the store order greater than a matching threshold
  • the preferential recommendation information determining subunit is configured to determine the preferential recommendation information of the store order according to the matching degree of the selected coupon with the vegetable variety, the vegetable unit price, and/or the order total;
  • the preferential recommendation information includes at least one of the following: description information of the coupon, matching information of the coupon with the store order, and recommendation information of the menu in the store.
  • the service identifier-based store order processing device includes:
  • a correspondence relationship storage unit configured to store a correspondence between the service identifier information and the store order
  • the store order update unit is configured to acquire the updated store order and send the same to the client when the store order stored in the database of the store settlement system is updated.
  • the preferential calculation unit includes:
  • a query request receiving subunit configured to receive a query request sent by the client for the store order; the query request includes a coupon submitted by the customer order based on the preferential recommendation information;
  • a preferential calculation subunit configured to perform a preferential calculation on the store order according to the stored correspondence between the table number identifier and the store order and the coupon submitted by the client;
  • a calculation result sending subunit configured to send the calculation result of the preferential calculation to the client.
  • a service order code based store order processing method is provided, which is implemented based on the server in the service identification code based store order processing system; in addition, the present application provides another a service order code based store order processing device based on a client implementation in the service identification code based store order processing system, and the service identifier based store order processing based on the server provided above
  • the method is coordinated and will be described below with reference to the accompanying drawings.
  • FIG. 4 there is shown a process flow diagram of an embodiment of a service order based store order processing method provided by the present application.
  • the present application provides another method for processing a store order based on a service identification code, including:
  • Step S401 parsing the service identification code image collected in the store into corresponding service identification code information
  • Step S402 sending an order notification including the service identification code information to the server.
  • the store order and/or the coupon is provided by the store settlement system of the store; and the store order is searched by the storefront in the database of the store settlement system and reads the service a store order corresponding to the identification code information;
  • the store end has an order settlement authority of the store settlement system, and the store end performs an order print operation and/or a clearing operation in the store based on the order settlement authority.
  • Another service identification code based store order processing device is implemented as follows:
  • FIG. 5 there is shown a schematic diagram of another embodiment of a store order processing device based on a service identification code provided by the present application.
  • the present application provides another store order processing device based on a service identification code, including:
  • the service identifier information parsing unit 501 is configured to parse the service identifier image collected in the store into corresponding service identifier information;
  • the order notification sending unit 502 is configured to send an order notification including the service identifier information to the server.
  • the service identifier-based store order processing device includes:
  • a store order receiving unit configured to receive a store order corresponding to the service identifier information sent by the server, and preferential recommendation information of the store order
  • a coupon submitting unit configured to submit the selected coupon to the server according to the coupon included in the preferential recommendation information
  • a calculation result receiving unit configured to receive a calculation result returned by the server for performing a preferential calculation on the store order based on the selected coupon.
  • the service identifier-based store order processing device includes:
  • a payment message sending unit configured to send a payment message to the payment terminal according to the calculation result of the preferential calculation according to the store order
  • a payment success message sending unit configured to receive a payment success message returned by the payment terminal.
  • the store order and/or the coupon is provided by the store settlement system of the store; and the store order is searched by the storefront in the database of the store settlement system and reads the service a store order corresponding to the identification code information;
  • the store end has an order settlement authority of the store settlement system, and the store end performs an order print operation and/or a clearing operation in the store based on the order settlement authority.
  • the service order code based store order processing system provided by the present application is implemented as follows:
  • FIG. 6 there is shown a schematic diagram of an embodiment of a store order processing system based on a service identification code provided by the present application.
  • the application provides a store order processing system based on a service identifier, comprising:
  • the client 601 is configured to parse the service identifier image collected in the store into corresponding service identifier information, and send an order notification including the service identifier information to the server 602.
  • the server 602 is configured to forward the order notification sent by the client 601 to the store 603, receive the order store sent by the store 603, and perform order settlement for the store order. operating;
  • the store 603 is configured to search for and read a store corresponding to the service identifier information from a database of the store settlement system of the store according to the service identifier information carried by the service notification sent by the server 602. The order is sent to the server 602.
  • the server 602 is further configured to determine a matching degree of the coupon of the store with the store order, and determine, according to the matching degree, the preferential recommendation information of the store order, to the client 601. Sending the store order and the preferential recommendation information, performing a preferential calculation on the store order according to the coupon submitted by the client 601, and returning the calculation result to the client 601.
  • the client 601 is further configured to receive a store order corresponding to the table code information sent by the server 602, and a preferential recommendation information of the store order, according to the preferential information included in the preferential recommendation information.
  • the voucher submits the selected coupon to the server 602, and receives a calculation result returned by the server 602 based on the selected coupon to perform a preferential calculation on the store order.
  • a computing device includes one or more processors, input/output interfaces, network interfaces, and memory.
  • the memory may include non-persistent memory, random access memory (RAM), and/or non-volatile memory in a computer readable medium, such as read only memory (ROM) or flash memory.
  • RAM random access memory
  • ROM read only memory
  • Memory is an example of a computer readable medium.
  • Computer readable media includes both permanent and non-persistent, removable and non-removable media.
  • Information storage can be implemented by any method or technology.
  • the information can be computer readable instructions, data structures, modules of programs, or other data.
  • Examples of computer storage media include, but are not limited to, phase change memory (PRAM), static random access memory (SRAM), dynamic random access memory (DRAM), other types of random access memory (RAM), read only memory. (ROM), electrically erasable programmable read only memory (EEPROM), flash memory or other memory technology, compact disk read only memory (CD-ROM), digital versatile disk (DVD) or other optical storage, Magnetic tape cartridges, magnetic tape storage or other magnetic storage devices or any other non-transportable media can be used to store information that can be accessed by a computing device.
  • computer readable media does not include non-transitory computer readable media, such as modulated data signals and carrier waves.
  • embodiments of the present application can be provided as a method, system, or computer program product.
  • the present application can take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment in combination of software and hardware.
  • the application can take the form of a computer program product embodied on one or more computer-usable storage media (including but not limited to disk storage, CD-ROM, optical storage, etc.) including computer usable program code.

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Abstract

一种基于服务识别码的门店订单处理方法，包括：接收客户端发送的携带服务识别码信息的订单通知；获取所述服务识别码信息在对应门店的门店订单；针对所述门店订单进行订单结算操作。所述方法使线下门店的订单处理与移动支付场景结合，减少线下门店服务处理过程中人工沟通的人力成本和时间成本，从而提升了线下门店的服务效率和顾客体验。

Description

基于服务识别码的门店订单处理方法以及装置
本申请要求于2017年12月27日提交中国专利局、申请号为201711440023.4、发明名称为“基于服务识别码的门店订单处理方法以及装置”的中国专利申请的优先权，其全部内容通过引用结合在本申请中。
技术领域
本申请涉及数据处理领域，具体涉及一种基于服务识别码的门店订单处理方法，一种基于服务识别码的门店订单处理装置，另一种基于服务识别码的门店订单处理方法以及装置，以及一种基于服务识别码的门店订单处理系统。
背景技术
随着移动互联网的飞速发展和支付软件(如支付宝)的普及，用户支付结算方式也从传统的线下支付转变为更加方便快捷的线上支付，越来越多的用户通过移动终端安装的支付软件进行支付。针对线下场景中的有桌门店，常见的支付结算方式是顾客利用支付软件出示用于支付的二维码，门店通过结算终端设备扫描用户出示的二维码后进行扣款结算，但这种支付结算方式需要用户反复和门店沟通以确认优惠信息、支付信息等，体验较差，因此需要一种方便快捷的支付结算方式。
现有技术针对线下场景中的有桌门店的支付结算方式，通过在门店桌设置二维码，顾客在进行订单支付结算时，打开移动终端安装的支付软件扫描门店桌设置的二维码，从而对顾客在当前门店消费产生的订单进行支付结算。但现有技术针对线下有桌门店的支付结算方式，打开移动终端安装的支付软件进行扫码后直接进入订单页，展示的是顾客在该门店消费产生的订单，顾客无法查看订单中包含的具体消费清单信息，同时在支付时进行门店页面去领取门店的优惠券进行支付，门店的用户体验较差。
发明内容
本申请提供一种基于服务识别码的门店订单处理方法，以解决现有技术存在的缺陷。本申请同时涉及一种基于服务识别码的门店订单处理装置，另一种 基于服务识别码的门店订单处理方法以及装置，以及一种基于服务识别码的门店订单处理系统。
本申请提供一种基于服务识别码的门店订单处理方法，包括：
接收客户端发送的携带服务识别码信息的订单通知；
获取所述服务识别码信息在对应门店的门店订单；
针对所述门店订单进行订单结算操作。
可选的，所述获取所述服务识别码信息在对应门店的门店订单步骤执行过程中或者执行之后，执行如下操作：
确定所述门店的优惠券与所述门店订单的匹配度，并根据所述匹配度确定所述门店订单的优惠推荐信息；
向所述客户端发送所述门店订单和所述优惠推荐信息；
根据所述客户端提交的优惠券对所述门店订单进行优惠计算，并将计算结果返回至所述客户端。
可选的，所述服务识别码信息由所述门店内的服务识别码图像解析获得；所述门店订单和/或所述优惠券由所述门店的门店结算系统提供；
相应的，所述获取所述服务识别码信息在对应门店的门店订单，采用如下方式实现：
在所述门店结算系统的数据库中查找并读取所述服务识别码信息对应的门店订单。
可选的，所述在所述门店结算系统的数据库中查找并读取所述服务识别码信息对应的门店订单步骤基于门店端实现；
其中，所述门店端具有所述门店结算系统的订单结算权限，所述门店端基于所述订单结算权限在所述门店内进行订单打印操作和/或清台操作。
可选的，所述根据所述客户端提交的优惠券对所述门店订单进行优惠计算，并将计算结果返回至所述客户端步骤执行后，执行如下操作：
接收所述门店订单支付成功的订单支付消息；
基于所述订单支付消息通知所述门店端进行订单打印操作和/或清台操作。
可选的，所述确定所述门店的优惠券与所述门店订单的匹配度，并根据所述匹配度确定所述门店订单的优惠推荐信息，采用如下方式实现：
读取所述门店订单中记录的菜品种类、菜品单价和/或订单总额；
根据所述优惠券的属性特征确定所述门店内与所述菜品种类相匹配的优惠 券；
从确定的优惠券中筛选出与所述门店订单中记录的菜品单价和/或订单总额匹配度大于匹配阈值的优惠券；
根据筛选出的优惠券与所述菜品种类、菜品单价和/或订单总额的匹配度，确定所述门店订单的优惠推荐信息；
其中，所述优惠推荐信息包含下述至少一项：所述优惠券的描述信息，所述优惠券与所述门店订单的匹配信息，所述门店内菜品的推荐信息。
可选的，所述获取所述服务识别码信息在对应门店的门店订单步骤执行后，执行如下操作：
存储所述服务识别码信息与所述门店订单的对应关系；
若所述门店结算系统的数据库中存储的所述门店订单被更新，则获取更新后的所述门店订单并向所述客户端发送。
可选的，所述根据所述客户端提交的优惠券对所述门店订单进行优惠计算，采用如下方式实现：
接收所述客户端发送的针对所述门店订单的查询请求；所述查询请求中包含所述客户单基于所述优惠推荐信息提交的优惠券；
根据存储的所述桌号标识与所述门店订单的对应关系以及所述客户端提交的优惠券，对所述门店订单进行优惠计算；
将所述优惠计算的计算结果发送至所述客户端。
本申请还提供一种基于服务识别码的门店订单处理装置，包括：
订单通知接收单元，用于接收客户端发送的携带服务识别码信息的订单通知；
门店订单获取单元，用于获取所述服务识别码信息在对应门店的门店订单；
门店订单结算单元，针对所述门店订单进行订单结算操作。
本申请另外提供一种基于服务识别码的门店订单处理方法，包括：
将门店内采集到的服务识别码图像解析为对应的服务识别码信息；
向服务端发送包含所述服务识别码信息的订单通知。
本申请另外提供一种基于服务识别码的门店订单处理装置，包括：
服务识别码信息解析单元，用于将门店内采集到的服务识别码图像解析为对应的服务识别码信息；
订单通知发送单元，用于向服务端发送包含所述服务识别码信息的订单通 知。
本申请还提供一种基于服务识别码的门店订单处理系统，包括：
客户端、服务端以及门店端；
其中，所述客户端，用于将门店内采集到的服务识别码图像解析为对应的服务识别码信息，向所述服务端发送包含所述服务识别码信息的订单通知；
所述服务端，用于将所述客户端发送的所述订单通知向所述门店端转发，接收所述门店端发送的所述订单门店，并针对所述门店订单进行订单结算操作；
所述门店端，用于根据所述服务端发送的所述订单通知携带的服务识别码信息，从所述门店的门店结算系统的数据库查找并读取所述服务识别码信息对应的门店订单，并将所述门店订单发送至所述服务端。
可选的，所述服务端，还用于确定所述门店的优惠券与所述门店订单的匹配度，并根据所述匹配度确定所述门店订单的优惠推荐信息，向所述客户端发送所述门店订单和所述优惠推荐信息，根据所述客户端提交的优惠券对所述门店订单进行优惠计算，并将计算结果返回至所述客户端。
可选的，所述客户端，还用于接收所述服务端发送的所述桌码信息对应的门店订单，以及所述门店订单的优惠推荐信息，根据所述优惠推荐信息包含的优惠券向所述服务端提交被选定的优惠券，接收所述服务端返回的基于所述被选定优惠券对所述门店订单进行优惠计算的计算结果。
本申请提供的所述基于服务识别码的门店订单处理方法，包括：接收客户端发送的携带服务识别码信息的订单通知；获取所述服务识别码信息在对应门店的门店订单；针对所述门店订单进行订单结算操作。
所述基于服务识别码的门店订单处理方法，在进行门店订单处理时，根据客户端发送的订单通知携带的服务识别码信息获取该服务识别码信息在对应门店的门店订单，并针对所述门店订单进行订单结算操作，使线下门店的订单处理与移动支付场景结合，减少线下门店服务处理过程中人工沟通的人力成本和时间成本，从而来提升线下门店的服务效率和顾客体验。
附图说明
附图1是本申请提供的一种基于服务识别码的门店订单处理方法实施例的处理流程图；
附图2是本申请提供的一种基于服务识别码的门店订单处理过程的示意图；
附图3是本申请提供的一种基于服务识别码的门店订单处理装置实施例的示意图；
附图4是本申请提供的另一种基于服务识别码的门店订单处理方法实施例的处理流程图；
附图5是本申请提供的另一种基于服务识别码的门店订单处理装置实施例的示意图；
附图6是本申请提供的一种基于服务识别码的门店订单处理系统实施例的示意图。
具体实施方式
在下面的描述中阐述了很多具体细节以便于充分理解本申请。但是本申请能够以很多不同于在此描述的其他方式来实施，本领域技术人员可以在不违背本申请内涵的情况下做类似推广，因此本申请不受下面公开的具体实施的限制。
本申请提供一种基于服务识别码的门店订单处理方法，以及一种基于服务识别码的门店订单处理装置，另一种基于服务识别码的门店订单处理方法以及装置，以及一种基于服务识别码的门店订单处理系统。以下分别结合本申请提供的实施例的附图逐一进行详细说明，并且对方法的各个步骤进行说明。
本申请提供的一种基于服务识别码的门店订单处理方法实施例如下：
参照附图1，其示出了本申请提供的一种基于服务识别码的门店订单处理方法实施例的处理流程图，参见附图2，其示出了本申请提供的一种基于服务识别码的门店订单处理过程的示意图。
步骤S101，接收客户端发送的携带服务识别码信息的订单通知。
本申请提供的所述基于服务识别码的门店订单处理方法，在基于服务识别码的门店订单处理系统中执行，所述基于服务识别码的门店订单处理系统包括客户端、服务端、门店端、支付端和门店结算系统。具体的，所述基于服务识别码的门店订单处理方法基于所述服务端实现。在线下门店进行业务处理时，离不开线下门店的门店结算系统，所述门店结算系统是线下门店配置的用于进行订单管理、用户管理、支付、结算等操作的系统，比如常见的门店结算系统有ERP(Enterprise Resource Planning企业资源计划)管理系统和CRM(Customer  Relationship Management，客户关系管理)系统。但是，实际应用中线下门店配置的门店结算系统往往是独立运行的，其数据无法与第三方业务系统打通，比如线下门店想通过第三方业务系统实现，实现诸如扫码点餐、自助结单等业务功能，则需要将门店业务数据复制或者迁移到第三方业务才能实现，并且基于第三方系统实现的业务功能与线下门店自身配置的门店结算系统的业务功能是相互独立的，不利于门店在线上的营销推广和业务延伸。
针对这种情况，本申请提供的所述种基于服务识别码的门店订单处理系统，通过在线下门店的门店结算系统上安装一个插件，即门店端插件，通过所述门店端插件将所述基于服务识别码的门店订单处理系统与线下门店的门店结算系统打通，从而使线下门店在基于自身配置的门店结算系统进行相应业务处理的过程中，还能够通过所述基于服务识别码的门店订单处理系统，基于门店设置的服务识别码实现扫码点餐、自助结单等操作。比如线下的餐饮门店，基于餐桌上设置的二维码，顾客通过扫描二维码即可实现扫码点餐，还可以通过扫描二维码实现自助结单和打印小票等操作。另一方面，对线下门店而言，还可在顾客结单后通过所述基于服务识别码的门店订单处理系统实现自动清台以及桌台状态的自动播报等操作，从而来提升线下有桌类门店的服务效率和顾客体验，并能在此过程中提升线下门店的营销效果和触达能力，从而使线下门店的业务与当前主流的移动支付场景结合，成为移动支付在线下场景的重要延伸。所述服务识别码是指条形码、二维码、三维码等由图像识别元素按照特定编码规则组成的服务识别码，比如在实际应用中，所述服务识别码可设置在餐饮门店的桌上，可根据其用途称之为桌码，或者在KTV的包厢内，作为包厢码。
本申请实施例所述客户端，用于将门店内采集到的服务识别码图像解析为对应的服务识别码信息，向服务端发送包含所述服务识别码信息的订单通知，接收所述服务端发送的所述服务识别码信息对应的门店订单，以及所述门店订单的优惠推荐信息，根据所述优惠推荐信息包含的优惠券向所述服务端提交被选定的优惠券，并接收所述服务端返回的基于所述被选定优惠券对所述门店订单进行优惠计算的计算结果。在具体实施时，所述客户端可以是顾客的智能手机上安装的应用程序，比如顾客在线下门店点餐时使用的点餐APP，或者包含扫码点餐功能的生活类APP。
所述门店端，用于根据所述服务端发送的所述订单通知携带的服务识别码信息，从所述门店的门店结算系统的数据库查找并读取所述服务识别码信息对 应的门店订单，并将所述门店订单发送至所述服务端。在实际应用中，所述门店端可以是安装在线下门店的门店结算系统上的一个插件，即门店端插件，该门店端插件需联网，通过该门店端插件可以将线下门店的门店结算系统与所述基于服务识别码的门店订单处理系统打通，并实现二者的业务功能融合，所述门店端以插件形式安装在所述门店结算系统上，不仅安装简单方便，通用性也更强。例如，通过门店端插件来破解线下门店的门店结算系统的数据库和数据结构，并根据数据库以及数据结构读取指定服务识别码的门店订单门店结算系统的数据库中的门店订单源于门店服务人员提交或者顾客通过扫码点餐自助提交等。此外，顾客通过客户端完成门店订单的支付后可通知门店端插件，由门店端插件根据订单结算权限来改写门店结算系统中的桌台状态以及进行订单打印操作。
本步骤中，由所述服务端接收所述客户端发送的携带服务识别码信息的订单通知，如附图2所示；优选的，所述服务识别码信息由所述门店内的服务识别码图像(如门店内设置的二维码)解析获得；所述门店订单和/或所述优惠券由线下门店的门店结算系统提供。并且，所述门店订单和所述优惠券是由所述门店端插件在门店结算系统的数据库中查找并读取所述服务识别码信息对应的门店订单。例如，顾客通过APP扫描线下餐饮门店的餐桌上设置的二维码后，启动该餐饮门店的店铺页面并在APP上展示；此后，APP通过服务端配置的网关向服务端发送订单通知(URL)，并在订单通知(URL)中携带各种参数，比如顾客ID、线下餐饮门店ID以及服务识别码信息(桌号)，服务端可从订单通知(URL)中将各参数的值解析出来；服务端成功接收到订单通知(URL)后返回确认消息，若无返回则客户端会重试几次。
此外，在上述获取到所述服务识别码信息在对应门店的门店订单后，本申请实施例提供的一种优选实施方式中，还可以存储所述服务识别码信息与所述门店订单的对应关系。基于此，顾客在当前线下门店所在餐桌对应的门店订单被提交并存储至线下门店的门店结算系统的数据库之后，并且在该门店订单进行结单操作之前，如果顾客在提交门店订单后追加菜品或者取消已点菜品中的一个或者多个菜品，此时，菜品的变化会被更新到门店结算系统的数据库中，即：更新门店结算系统的数据库中存储的顾客所在餐桌对应的门店订单。相应的，如果所述门店结算系统的数据库中存储的所述门店订单被更新，则需要重新获取更新后的所述门店订单，并将获取的更新后的所述门店订单并向所述客 户端发送。
步骤S102，获取所述服务识别码信息在对应门店的门店订单。
本步骤所述获取所述服务识别码信息在对应门店的门店订单，是指在所述门店结算系统的数据库中查找并读取所述服务识别码信息对应的门店订单。本申请实施例提供的一种优选实施方式中，所述在所述门店结算系统的数据库中查找并读取所述服务识别码信息对应的门店订单操作由所述门店端实现。具体的，服务端在接收到客户端发送的携带服务识别码信息的订单通知后，服务端需要使用订单回流接口向门店端插件发送该携带服务识别码信息的订单通知，由门店端插件根据该订单通知从门店结算系统的数据库中查找并读取所述服务识别码信息对应的门店订单，并将读取到所述服务识别码信息对应的门店订单返回给服务端。同时，所述门店端还具有所述门店结算系统的订单结算权限，所述门店端基于所述订单结算权限在所述门店内进行订单打印操作和/或清台操作。
步骤S103，针对所述门店订单进行订单结算操作。
上述步骤S102通过所述门店端插件获取到所述服务识别码信息在对应门店的门店订单，在该步骤的执行过程中或者执行之后还可以针对获取到的所述门店订单进行优惠推荐以及优惠计算处理等操作，即：在本步骤针对所述门店订单进行订单结算操作执行之前、执行过程中或者执行之后，对获取到的所述门店订单进行优惠推荐以及优惠计算处理等操作。本申请实施例提供的一种优选实施方式中，在执行所述针对所述门店订单进行订单结算操作步骤的过程中进行优惠推荐以及优惠计算处理操作，即：在针对所述门店订单进行订单结算操作的同时进行优惠推荐以及优惠计算处理操作，具体实现如下：
1)确定所述门店的优惠券与所述门店订单的匹配度，并根据所述匹配度确定所述门店订单的优惠推荐信息。
上述步骤S102通过所述门店端插件获取到所述服务识别码信息在对应门店的门店订单后，此处，根据获取到所述服务识别码信息对应的门店订单，确定所述门店的优惠券与所述门店订单的匹配度，并根据所述匹配度确定所述门店订单的优惠推荐信息。本申请实施例提供的一种优选实施方式中，本步骤确定所述门店的优惠券与所述门店订单的匹配度，并根据所述匹配度确定所述门店订单的优惠推荐信息，具体实现如下：
a)读取所述门店订单中记录的菜品种类、菜品单价和/或订单总额；
b)根据所述优惠券的属性特征确定所述门店内与所述菜品种类相匹配的优惠券；
c)从确定的优惠券中筛选出与所述门店订单中记录的菜品单价和/或订单总额匹配度大于匹配阈值的优惠券；
d)根据筛选出的优惠券与所述菜品种类、菜品单价和/或订单总额的匹配度，确定所述门店订单的优惠推荐信息。所述优惠推荐信息包含下述至少一项：所述优惠券的描述信息，所述优惠券与所述门店订单的匹配信息，所述门店内菜品的推荐信息。
例如，服务端通过门店端插件获取到顾客所在餐桌对应的门店订单后，根据顾客消费产生的门店订单中记录的菜品种类和菜品单价，并根据获取到的当前线下餐饮门店的优惠券，通过匹配计算，推荐顾客使用所点菜品能够使用的单品优惠券，向顾客推荐当前所点各个菜品种类已经能够使用的单品优惠券，如果顾客所点菜品种类的额度尚未达到使用单品优惠券的程度，可以向顾客推荐额度大于顾客所点菜品单价的单品优惠券，提醒顾客多消费可使用相应单品优惠券。此外，也可以根据顾客消费产生的门店订单的订单总额，向顾客推荐当前订单总额已经能够使用的全场优惠券，同时，还可以向顾客推荐凑单菜品。
2)向所述客户端发送所述门店订单和所述优惠推荐信息。
上述确定所述门店的优惠券与所述门店订单的匹配度，并根据所述匹配度确定所述门店订单的优惠推荐信息之后，本步骤将上述获取到的所述门店订单以及确定的所述优惠推荐信息向所述客户端发送。相应的，所述客户端在接收到所述门店订单和所述优惠推荐信息推荐之后，会显示接收到的所述门店订单和所述优惠推荐信息，比如服务端在完成门店订单和所述优惠推荐信息回流后，顾客点击店铺页面上指令按钮(如“服务卡片”)时，会跳转到该门店订单的订单详情页面地址，该地址为顾客访问地址加上业务相关参数(如二维码参数、用户ID等)。
3)根据所述客户端提交的优惠券对所述门店订单进行优惠计算，并将计算结果返回至所述客户端。
上述提供的实施方式中，所述服务端将所述门店订单和所述优惠推荐信息发送至所述客户端，相应的，所述客户端会显示接收到的所述门店订单和所述优惠推荐信息，此后，顾客在进行结单时，会结合自身消费产生的所述门店订单，从所述优惠推荐信息中选择合适的优惠券，并基于选择的优惠券进行结单 操作。顾客选择的优惠券通过所述客户端提交至所述服务端之后，所述服务端会根据客户端提交的优惠券对所述门店订单进行优惠计算，并将计算结果返回至所述客户端。
本申请实施例提供的一种优选实施方式中，所述根据所述客户端提交的优惠券对所述门店订单进行优惠计算，具体采用如下方式实现：接收所述客户端发送的针对所述门店订单的查询请求；所述查询请求中包含所述客户单基于所述优惠推荐信息提交的优惠券；根据存储的所述桌号标识与所述门店订单的对应关系以及所述客户端提交的优惠券，对所述门店订单进行优惠计算；将所述优惠计算的计算结果发送至所述客户端。例如，服务端将根据回流的菜品种类、菜品单价和订单总额，以及顾客当前提交的单品\全场优惠券情况做优惠计算，并将优惠计算的结果返回至所述客户端，由所述客户端在所述门店订单的订单详情页面显示当前所使用的优惠券以及优惠明细。
本申请实施例提供的另一种优选实施方式中，在上述步骤根据所述客户端提交的优惠券对所述门店订单进行优惠计算，并将计算结果返回至所述客户端执行后，可执行针对所述门店订单的支付操作，如附图2所示，所述支付操作具体由所述客户端与支付端协同完成，支付完成后，所述服务端会接收到所述支付端发送的所述门店订单支付成功的订单支付消息，所述服务端会基于所述订单支付消息通知所述门店端插件进行订单打印操作和/或清台操作。
综上所述，所述基于服务识别码的门店订单处理方法，在进行门店订单处理时，根据客户端发送的订单通知携带的服务识别码信息获取该服务识别码信息在对应门店的门店订单，并根据所述门店订单和所述门店提供的优惠券，向所述客户端推荐优惠券，最后根据客户端在推荐的优惠券中选择的优惠券进行优惠计算，并且在优惠计算的同时进行订单结算操作，使线下门店的订单处理与移动支付场景结合，减少线下门店服务处理过程中人工沟通的人力成本和时间成本，从而来提升线下门店的服务效率和顾客体验。
本申请提供的一种基于服务识别码的门店订单处理装置实施例如下：
在上述的实施例中，提供了一种基于服务识别码的门店订单处理方法，与之相对应的，本申请还提供了一种基于服务识别码的门店订单处理装置，下面结合附图进行说明。
参照附图3，其示出了本申请提供的一种基于服务识别码的门店订单处理装置实施例的示意图。
由于装置实施例基本相似于方法实施例，所以描述得比较简单，相关的部分请参见上述提供的方法实施例的对应说明即可。下述描述的装置实施例仅仅是示意性的。
本申请提供一种基于服务识别码的门店订单处理装置，包括：
订单通知接收单元301，用于接收客户端发送的携带服务识别码信息的订单通知；
门店订单获取单元302，用于获取所述服务识别码信息在对应门店的门店订单；
门店订单结算单元303，针对所述门店订单进行订单结算操作。
可选的，所述基于服务识别码的门店订单处理装置，包括：
优惠推荐信息确定单元，用于确定所述门店的优惠券与所述门店订单的匹配度，并根据所述匹配度确定所述门店订单的优惠推荐信息；
门店订单发送单元，用于向所述客户端发送所述门店订单和所述优惠推荐信息；
优惠计算单元，用于根据所述客户端提交的优惠券对所述门店订单进行优惠计算，并将计算结果返回至所述客户端。
可选的，所述服务识别码信息由所述门店内的服务识别码图像解析获得；所述门店订单和/或所述优惠券由所述门店的门店结算系统提供；相应的，所述门店订单获取单元302，具体用于在所述门店结算系统的数据库中查找并读取所述服务识别码信息对应的门店订单。
可选的，所述门店订单获取单元302基于门店端运行；其中，所述门店端具有所述门店结算系统的订单结算权限，所述门店端基于所述订单结算权限在所述门店内进行订单打印操作和/或清台操作。
可选的，所述基于服务识别码的门店订单处理装置，包括：
订单支付消息接收单元，用于接收所述门店订单支付成功的订单支付消息；
通知单元，用于基于所述订单支付消息通知所述门店端进行订单打印操作和/或清台操作。
可选的，所述优惠推荐信息确定单元，包括：
读取子单元，用于读取所述门店订单中记录的菜品种类、菜品单价和/或订单总额；
确定子单元，用于根据所述优惠券的属性特征确定所述门店内与所述菜品 种类相匹配的优惠券；
筛选子单元，用于从确定的优惠券中筛选出与所述门店订单中记录的菜品单价和/或订单总额匹配度大于匹配阈值的优惠券；
优惠推荐信息确定子单元，用于根据筛选出的优惠券与所述菜品种类、菜品单价和/或订单总额的匹配度，确定所述门店订单的优惠推荐信息；
其中，所述优惠推荐信息包含下述至少一项：所述优惠券的描述信息，所述优惠券与所述门店订单的匹配信息，所述门店内菜品的推荐信息。
可选的，所述基于服务识别码的门店订单处理装置，包括：
对应关系存储单元，用于存储所述服务识别码信息与所述门店订单的对应关系；
门店订单更新单元，用于在所述门店结算系统的数据库中存储的所述门店订单被更新时，获取更新后的所述门店订单并向所述客户端发送。
可选的，所述优惠计算单元，包括：
查询请求接收子单元，用于接收所述客户端发送的针对所述门店订单的查询请求；所述查询请求中包含所述客户单基于所述优惠推荐信息提交的优惠券；
优惠计算子单元，用于根据存储的所述桌号标识与所述门店订单的对应关系以及所述客户端提交的优惠券，对所述门店订单进行优惠计算；
计算结果发送子单元，用于将所述优惠计算的计算结果发送至所述客户端。
本申请提供的另一种基于服务识别码的门店订单处理方法实施例如下：
在上述的实施例中，提供了一种基于服务识别码的门店订单处理方法，该方法基于所述基于服务识别码的门店订单处理系统中的服务端实现；此外，本申请还提供了另一种基于服务识别码的门店订单处理装置，基于所述基于服务识别码的门店订单处理系统中的客户端实现，与上述提供的基于所述服务端实现的所述基于服务识别码的门店订单处理方法相配合，下面结合附图进行说明。
参照附图4，其示出了本申请提供的一种基于服务识别码的门店订单处理方法实施例的处理流程图。
由于本实施例与上述提供的所述基于服务识别码的门店订单处理方法实施例相互配合，所以描述得比较简单，相关的部分请参见上述提供的方法实施例的对应说明即可。下述描述的实施例仅仅是示意性的。
本申请提供另一种基于服务识别码的门店订单处理方法，包括：
步骤S401，将门店内采集到的服务识别码图像解析为对应的服务识别码信 息；
步骤S402，向服务端发送包含所述服务识别码信息的订单通知。
可选的，所述向服务端发送包含所述服务识别码信息的订单通知步骤执行后，执行如下操作：
接收所述服务端发送的所述桌码信息对应的门店订单，以及所述门店订单的优惠推荐信息；
根据所述优惠推荐信息包含的优惠券向所述服务端提交被选定的优惠券；
接收所述服务端返回的基于所述被选定优惠券对所述门店订单进行优惠计算的计算结果
可选的，所述接收所述服务端返回的基于所述被选定优惠券对所述门店订单进行优惠计算的计算结果步骤执行后，执行如下操作：
根据所述门店订单进行优惠计算的计算结果，向支付端发送支付消息；
接收所述支付端返回的支付成功消息。
可选的，所述门店订单和/或所述优惠券由所述门店的门店结算系统提供；并且，所述门店订单由门店端在所述门店结算系统的数据库中查找并读取所述服务识别码信息对应的门店订单；
其中，所述门店端具有所述门店结算系统的订单结算权限，所述门店端基于所述订单结算权限在所述门店内进行订单打印操作和/或清台操作。
本申请提供的另一种基于服务识别码的门店订单处理装置实施例如下：
在上述的实施例中，提供了另一种基于服务识别码的门店订单处理方法，与之相对应的，本申请还提供了另一种基于服务识别码的门店订单处理装置，下面结合附图进行说明。
参照附图5，其示出了本申请提供的另一种基于服务识别码的门店订单处理装置实施例的示意图。
由于装置实施例基本相似于方法实施例，所以描述得比较简单，相关的部分请参见上述提供的方法实施例的对应说明即可。下述描述的装置实施例仅仅是示意性的。
本申请提供另一种基于服务识别码的门店订单处理装置，包括：
服务识别码信息解析单元501，用于将门店内采集到的服务识别码图像解析为对应的服务识别码信息；
订单通知发送单元502，用于向服务端发送包含所述服务识别码信息的订单 通知。
可选的，所述基于服务识别码的门店订单处理装置，包括：
门店订单接收单元，用于接收所述服务端发送的所述服务识别码信息对应的门店订单，以及所述门店订单的优惠推荐信息；
优惠券提交单元，用于根据所述优惠推荐信息包含的优惠券向所述服务端提交被选定的优惠券；
计算结果接收单元，用于接收所述服务端返回的基于所述被选定优惠券对所述门店订单进行优惠计算的计算结果。
可选的，所述基于服务识别码的门店订单处理装置，包括：
支付消息发送单元，用于根据所述门店订单进行优惠计算的计算结果，向支付端发送支付消息；
支付成功消息发送单元，用于接收所述支付端返回的支付成功消息。
可选的，所述门店订单和/或所述优惠券由所述门店的门店结算系统提供；并且，所述门店订单由门店端在所述门店结算系统的数据库中查找并读取所述服务识别码信息对应的门店订单；
其中，所述门店端具有所述门店结算系统的订单结算权限，所述门店端基于所述订单结算权限在所述门店内进行订单打印操作和/或清台操作。
本申请提供的一种基于服务识别码的门店订单处理系统实施例如下：
在上述的实施例中，提供了两种基于服务识别码的门店订单处理方法，分别是基于所述基于服务识别码的门店订单处理系统中的服务端和客户端实现，在此，本申请还提供一种基于服务识别码的门店订单处理系统，下面结合附图进行说明。
参照附图6，其示出了本申请提供的一种基于服务识别码的门店订单处理系统实施例的示意图。
本实施例描述得比较简单，相关部分请参见上述提供的方法实施例中关于所述基于服务识别码的门店订单处理系统的对应说明即可。下述描述的实施例仅仅是示意性的。
本申请提供一种基于服务识别码的门店订单处理系统，包括：
客户端601、服务端602以及门店端603；
其中，所述客户端601，用于将门店内采集到的服务识别码图像解析为对应的服务识别码信息，向所述服务端602发送包含所述服务识别码信息的订单通 知；
所述服务端602，用于将所述客户端601发送的所述订单通知向所述门店端603转发，接收所述门店端603发送的所述订单门店，并针对所述门店订单进行订单结算操作；
所述门店端603，用于根据所述服务端602发送的所述订单通知携带的服务识别码信息，从所述门店的门店结算系统的数据库查找并读取所述服务识别码信息对应的门店订单，并将所述门店订单发送至所述服务端602。
可选的，所述服务端602还用于确定所述门店的优惠券与所述门店订单的匹配度，并根据所述匹配度确定所述门店订单的优惠推荐信息，向所述客户端601发送所述门店订单和所述优惠推荐信息，根据所述客户端601提交的优惠券对所述门店订单进行优惠计算，并将计算结果返回至所述客户端601。
可选的，所述客户端601，还用于接收所述服务端602发送的所述桌码信息对应的门店订单，以及所述门店订单的优惠推荐信息，根据所述优惠推荐信息包含的优惠券向所述服务端602提交被选定的优惠券，接收所述服务端602返回的基于所述被选定优惠券对所述门店订单进行优惠计算的计算结果。
本申请虽然以较佳实施例公开如上，但其并不是用来限定本申请，任何本领域技术人员在不脱离本申请的精神和范围内，都可以做出可能的变动和修改，因此本申请的保护范围应当以本申请权利要求所界定的范围为准。
在一个典型的配置中，计算设备包括一个或多个处理器、输入/输出接口、网络接口和内存。
内存可能包括计算机可读介质中的非永久性存储器，随机存取存储器(RAM)和/或非易失性内存等形式，如只读存储器(ROM)或闪存(flash RAM)。内存是计算机可读介质的示例。
计算机可读介质包括永久性和非永久性、可移动和非可移动媒体可以由任何方法或技术来实现信息存储。信息可以是计算机可读指令、数据结构、程序的模块或其他数据。计算机的存储介质的例子包括，但不限于相变内存(PRAM)、静态随机存取存储器(SRAM)、动态随机存取存储器(DRAM)、其他类型的随机存取存储器(RAM)、只读存储器(ROM)、电可擦除可编程只读存储器(EEPROM)、快闪记忆体或其他内存技术、只读光盘只读存储器(CD-ROM)、数字多功能光盘(DVD)或其他光学存储、磁盒式磁带，磁带磁磁盘存储或其他磁性存储设备或任何其他非传输介质，可用于存储可以被计算设备访问的信 息。按照本文中的界定，计算机可读介质不包括非暂存电脑可读媒体(transitory media)，如调制的数据信号和载波。
本领域技术人员应明白，本申请的实施例可提供为方法、系统或计算机程序产品。因此，本申请可采用完全硬件实施例、完全软件实施例或结合软件和硬件方面的实施例的形式。而且，本申请可采用在一个或多个其中包含有计算机可用程序代码的计算机可用存储介质(包括但不限于磁盘存储器、CD-ROM、光学存储器等)上实施的计算机程序产品的形式。

Claims (12)

  1. 一种基于服务识别码的门店订单处理方法，其特征在于，包括：
    接收客户端发送的携带服务识别码信息的订单通知；
    获取所述服务识别码信息在对应门店的门店订单；
    针对所述门店订单进行订单结算操作。
  2. 根据权利要求1所述的基于服务识别码的门店订单处理方法，其特征在于，所述获取所述服务识别码信息在对应门店的门店订单步骤执行过程中或者执行之后，执行如下操作：
    确定所述门店的优惠券与所述门店订单的匹配度，并根据所述匹配度确定所述门店订单的优惠推荐信息；
    向所述客户端发送所述门店订单和所述优惠推荐信息；
    根据所述客户端提交的优惠券对所述门店订单进行优惠计算，并将计算结果返回至所述客户端。
  3. 根据权利要求2所述的基于服务识别码的门店订单处理方法，其特征在于，所述服务识别码信息由所述门店内的服务识别码图像解析获得；所述门店订单和/或所述优惠券由所述门店的门店结算系统提供；
    相应的，所述获取所述服务识别码信息在对应门店的门店订单，采用如下方式实现：
    在所述门店结算系统的数据库中查找并读取所述服务识别码信息对应的门店订单。
  4. 根据权利要求3所述的基于服务识别码的门店订单处理方法，其特征在于，所述在所述门店结算系统的数据库中查找并读取所述服务识别码信息对应的门店订单步骤基于门店端实现；
    其中，所述门店端具有所述门店结算系统的订单结算权限，所述门店端基于所述订单结算权限在所述门店内进行订单打印操作和/或清台操作。
  5. 根据权利要求4所述的基于服务识别码的门店订单处理方法，其特征在于，所述根据所述客户端提交的优惠券对所述门店订单进行优惠计算，并将计算结果返回至所述客户端步骤执行后，执行如下操作：
    接收所述门店订单支付成功的订单支付消息；
    基于所述订单支付消息通知所述门店端进行订单打印操作和/或清台操作。
  6. 根据权利要求2至5任意一项所述的基于服务识别码的门店订单处理方法，其特征在于，所述确定所述门店的优惠券与所述门店订单的匹配度，并根 据所述匹配度确定所述门店订单的优惠推荐信息，采用如下方式实现：
    读取所述门店订单中记录的菜品种类、菜品单价和/或订单总额；
    根据所述优惠券的属性特征确定所述门店内与所述菜品种类相匹配的优惠券；
    从确定的优惠券中筛选出与所述门店订单中记录的菜品单价和/或订单总额匹配度大于匹配阈值的优惠券；
    根据筛选出的优惠券与所述菜品种类、菜品单价和/或订单总额的匹配度，确定所述门店订单的优惠推荐信息；
    其中，所述优惠推荐信息包含下述至少一项：所述优惠券的描述信息，所述优惠券与所述门店订单的匹配信息，所述门店内菜品的推荐信息。
  7. 根据权利要求4或5所述的基于服务识别码的门店订单处理方法，其特征在于，所述获取所述服务识别码信息在对应门店的门店订单步骤执行后，执行如下操作：
    存储所述服务识别码信息与所述门店订单的对应关系；
    若所述门店结算系统的数据库中存储的所述门店订单被更新，则获取更新后的所述门店订单并向所述客户端发送。
  8. 根据权利要求7所述的基于服务识别码的门店订单处理方法，其特征在于，所述根据所述客户端提交的优惠券对所述门店订单进行优惠计算，采用如下方式实现：
    接收所述客户端发送的针对所述门店订单的查询请求；所述查询请求中包含所述客户单基于所述优惠推荐信息提交的优惠券；
    根据存储的所述桌号标识与所述门店订单的对应关系以及所述客户端提交的优惠券，对所述门店订单进行优惠计算；
    将所述优惠计算的计算结果发送至所述客户端。
  9. 一种基于服务识别码的门店订单处理装置，其特征在于，包括：
    订单通知接收单元，用于接收客户端发送的携带服务识别码信息的订单通知；
    门店订单获取单元，用于获取所述服务识别码信息在对应门店的门店订单；
    门店订单结算单元，针对所述门店订单进行订单结算操作。
  10. 一种基于服务识别码的门店订单处理方法，其特征在于，包括：
    将门店内采集到的服务识别码图像解析为对应的服务识别码信息；
    向服务端发送包含所述服务识别码信息的订单通知。
  11. 一种基于服务识别码的门店订单处理装置，其特征在于，包括：
    服务识别码信息解析单元，用于将门店内采集到的服务识别码图像解析为对应的服务识别码信息；
    订单通知发送单元，用于向服务端发送包含所述服务识别码信息的订单通知。
  12. 一种基于服务识别码的门店订单处理系统，其特征在于，包括：
    客户端、服务端以及门店端；
    其中，所述客户端，用于将门店内采集到的服务识别码图像解析为对应的服务识别码信息，向所述服务端发送包含所述服务识别码信息的订单通知；
    所述服务端，用于将所述客户端发送的所述订单通知向所述门店端转发，接收所述门店端发送的所述订单门店，并针对所述门店订单进行订单结算操作；
    所述门店端，用于根据所述服务端发送的所述订单通知携带的服务识别码信息，从所述门店的门店结算系统的数据库查找并读取所述服务识别码信息对应的门店订单，并将所述门店订单发送至所述服务端。
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