WO2019128191A1

WO2019128191A1 - Method for processing call request, and mobile terminal and readable storage medium

Info

Publication number: WO2019128191A1
Application number: PCT/CN2018/095506
Authority: WO
Inventors: 汪伦
Original assignee: 北京安云世纪科技有限公司
Priority date: 2017-12-28
Filing date: 2018-07-12
Publication date: 2019-07-04
Also published as: CN107995373A

Abstract

Provided are a method for processing a call request, and a mobile terminal and a readable storage medium, wherein same are used for providing a care function for a user, and sending user-related information to a close contact in a timely manner when the close contact cannot get in contact with an electronic device of a user of concern, so as to enable the close contact to acquire the state of the user of concern in a timely manner. The method comprises: where a call request of a first contact is received and the call request is not answered, determining whether the first contact is a pre-set contact; if so, acquiring an unanswered call request of the first electronic device, and determining whether the unanswered call request satisfies a pre-set condition; and if the unanswered call request satisfies the pre-set condition, sending pre-set information to a second electronic device corresponding to the first contact.

Description

Method for processing call request, mobile terminal and readable storage medium

Technical field

The present invention relates to the field of electronic technologies, and in particular, to a method for processing a call request, a mobile terminal, and a readable storage medium.

Background technique

With the continuous development of science and technology, electronic technology has also developed rapidly, and the variety of electronic products has also increased, bringing great convenience to people's lives. Communication electronic devices in the prior art have been widely used, such as mobile phones. When an electronic device that receives an intimate contact (eg, parent, partner, child, friend, etc.) sends a call request, if the user does not respond to the call request sent by the intimate contact for a long time, or the intimate contact initiates the call request multiple times When the electronic device is not responded to by the electronic device, the intimate contact may not be able to know the relevant information of the user in time, which may cause anxiety of the intimate contact.

Summary of the invention

Embodiments of the present invention provide a method, a mobile terminal, and a readable storage medium for processing a call request, which are used to provide a guard function for a user, when an intimate contact cannot contact the electronic device of the user concerned. The user-related information is sent to the intimate contact in time to enable the intimate contact to know the status of the user concerned in time.

In a first aspect, a method for processing a call request is provided in the embodiment of the present invention. When the method is applied to the first electronic device, the method includes: after receiving the call request of the first contact and not responding to the call request, determining the location Whether the first contact is a preset contact; if yes, obtaining a call request that the first electronic device does not respond, determining whether the unresponsive call request satisfies a preset condition; if the unresponsive call request And satisfying the preset condition, sending preset information to the second electronic device corresponding to the first contact.

In a second aspect, an embodiment of the present invention provides a mobile terminal, including: at least one processor; and at least one memory communicably connected to the at least one processor; the at least one memory includes a processor An executable instruction, when the processor-executable instructions are executed by the at least one processor, causing the mobile terminal to perform at least the following operations: upon receiving a call request of a first contact and not responding to the call In the case of the request, it is determined whether the first contact is a preset contact; if the determination result of the first determining unit is yes, the call request that the first electronic device does not respond is obtained, and the unresponsive call request is determined. Whether the preset condition is met; if the unresponsive call request satisfies the preset condition, the preset information is sent to the second electronic device corresponding to the first contact.

In a third aspect, a computer program is provided in an embodiment of the present invention, comprising computer readable code, when the mobile terminal runs the computer readable code, causing the method described in the first aspect to be performed.

In a fourth aspect, the embodiment of the present invention provides a computer readable storage medium, wherein the computer program according to the third aspect is stored.

The above one or more technical solutions in the embodiments of the present application have at least one or more of the following technical effects:

In the technical solution of the embodiment of the present invention, if the first electronic device receives the call request of the first contact and does not respond to the call request, if the first contact is a preset set by the user of the first electronic device The contact information (eg, a close contact), the first electronic device counts the unanswered call request, and if the unresponsive call request meets the preset condition, the preset information is sent to the second electronic device corresponding to the first contact. In this way, when the second electronic device corresponding to the intimate contact cannot contact the first electronic device of the user concerned, the first electronic device sends the preset information related to the user to the second electronic device, so that the intimate contact can Keep abreast of the user's relevant status in order to protect the user.

DRAWINGS

Various other advantages and benefits will become apparent to those skilled in the art from a The drawings are only for the purpose of illustrating the preferred embodiments and are not to be construed as limiting. Throughout the drawings, the same reference numerals are used to refer to the same parts. In the drawing:

1 is a flow chart of a method for processing a call request in a first embodiment of the present invention;

2 is a schematic diagram of a mobile terminal in a second embodiment of the present invention;

FIG. 3 is a schematic diagram of a mobile terminal in a third embodiment of the present invention.

Detailed ways

Embodiments of the present invention provide a method, a mobile terminal, and a readable storage medium for processing a call request, which are used to provide a guard function for a user, when an intimate contact cannot contact the electronic device of the user concerned. The user-related information is sent to the intimate contact in time to enable the intimate contact to know the status of the user concerned in time. The method for processing a call request applied to the first electronic device includes: determining whether the first contact is a preset contact when receiving a call request of the first contact and not responding to the call request; If yes, obtaining a call request that is not responded by the first electronic device, determining whether the unresponsive call request meets a preset condition; if the unresponsive call request satisfies the preset condition, to the first The second electronic device corresponding to the contact sends the preset information.

The technical solutions of the present invention are described in detail below with reference to the accompanying drawings and specific embodiments. It is understood that the specific features of the embodiments and the embodiments of the present application are the detailed description of the technical solutions of the present application, and are not limited to the technical solutions of the present application. In the case of no conflict, the technical features in the embodiments of the present application and the embodiments may be combined with each other.

The term "and/or" in this context is merely an association describing the associated object, indicating that there may be three relationships, for example, A and / or B, which may indicate that A exists separately, and both A and B exist, respectively. B these three situations. In addition, the character "/" in this article generally indicates that the contextual object is an "or" relationship.

Example

Referring to FIG. 1, a first embodiment of the present invention provides a method for processing a call request, which is applied to a first electronic device, where the method for processing a call request includes the following steps:

S101: When receiving the call request of the first contact and not responding to the call request, determining whether the first contact is a preset contact;

S102: If yes, acquiring a call request that is not responded by the first electronic device, determining whether the unresponsive call request meets a preset condition;

S103: Send the preset information to the second electronic device corresponding to the first contact, if the unresponsive call request meets the preset condition.

Specifically, in this embodiment, the first electronic device and the second electronic device in the foregoing steps may be electronic devices such as a mobile phone, a tablet computer, and a smart watch. Of course, other electronic devices may also be used. Make restrictions.

First, the method in this embodiment performs step S101. Before performing step S101, the user needs to set a preset contact and preset information corresponding to the preset contact. Therefore, the Lizhong method further includes the following steps: setting a preset contact based on a preset setting operation of a user of the first electronic device; and determining preset information corresponding to the preset contact.

Specifically, in this embodiment, the user of the first electronic device may preset a preset contact, where the preset contact is an intimate contact that the user cares about, such as: the user's parent, partner, child, friend, colleague Etc. In the specific implementation process, the user can set multiple preset contacts as needed. In the specific implementation process, the preset contacts may be classified according to the degree of intimacy, and are classified into three types according to the degree of intimacy: A, B, and C. The class A preset contact has the highest intimacy with the user. Including parents, partners, children, close friends, etc. Class B preset contacts are moderately intimate with users, including friends and colleagues who are more intimate. Class C preset contacts are intimate with users, including friends, colleagues, leaders, etc. Further, when setting a preset contact, it is only necessary to classify the contact, for example, setting the contact 1 as a type A preset contact, so that the user can quickly set the preset contact.

In a specific implementation process, preset information is also set for the preset contact, where the preset information includes location information of the first electronic device, video callback request information, voice message information, and distance of the first electronic device. The preset information corresponding to the different preset contacts may be set to any one or more of the foregoing information, in any one or more combinations of the closest usage information.

The preset information corresponding to different preset contacts may be the same or different. For example, the preset information corresponding to all preset contacts includes information A, information B, and information C. For example, the preset information corresponding to the more intimate parent, partner, and other preset contacts includes information A, information B, and information C, and the preset information corresponding to the preset friends such as friends and colleagues intimately includes the information A. . Of course, as shown in the above example, the preset information may be set for different types of preset contacts, for example, the preset information corresponding to the type A preset contact includes location information of the first electronic device, video callback request information, and The usage information of the electronic device that is closest to the current time, and the preset information corresponding to the B-type preset contact includes the location information of the first electronic device, the voice message information, and the preset information corresponding to the C-type preset contact. Includes voicemail information. In the specific implementation process, the preset contact and the preset information corresponding to the preset contact may be set according to actual needs, and the application does not limit the present application.

Further, after the user of the first electronic device sets the preset contact and the preset information corresponding to the preset contact, by performing step S101, if the first contact request is received, the first electronic device The user is not in the first electronic device or does not notice the call request displayed by the first electronic device, causing the first electronic device not to respond to the call request. At this time, the first electronic device determines whether the first contact that initiated the call request is It is a preset contact preset in the first electronic device (a parent, a partner, a child, a friend, a colleague, etc. of the user of the first electronic device). In this embodiment, the call request may be an incoming call request, a voice call request, a video call request, etc., and the present application is not limited thereto.

Further, in step S102, if the first electronic device determines that the first contact that initiates the call request is a preset contact, the first electronic device may also count the unresponsive call request to determine whether the unresponsive call request satisfies the preset. condition. For example, it is judged whether the call request that has not responded within 1 hour closest to the current time is greater than 5 times.

After determining whether the unresponsive call request meets the preset condition by the above step S102, step S103 is performed again, and if the unresponsive call request satisfies the preset condition, the preset information is sent to the second electronic device corresponding to the first contact.

Continuing with the above example, if the first contact is a child, the preset information corresponding to the child includes location information of the first electronic device, video callback request information, and the like. For example, in scene 1, the old parents went out for a walk and did not return. The children who had their parents repeatedly called were not answered. The parents’ phone calls were not received by the preset number of times (5 times, 10 times, etc.). The mobile phone sends the location information of the parent's mobile phone to the child's mobile phone, so as to timely inform the child's parent's location, and the child can determine whether the parent is in the area where the parent stays frequently through the obtained location information, and ensure the safety of the parent. And/or, the parent's mobile phone sends a video callback request to the child's mobile phone through a preset application (such as WeChat, QQ), and after receiving the video callback request on the child's mobile phone, the parent's environment can be known, ensuring Parental safety.

Continuing with the above example, if the first contact is a partner, the preset information corresponding to the partner includes location information of the first electronic device, usage information of the first electronic device that is closest to the current time, and the like. For example, in scenario 2, user A and user B are a pair of partners, user A goes out, and user B repeatedly calls user A multiple times. The missed call of user A reaches the preset number of times. (5 times, 10 times, etc.), the mobile phone of user A sends the location information of the user A mobile phone to the mobile phone of user B, so as to timely notify the location where the user B is located, and the user B can determine the user A by the obtained location information. Whether to ensure the safety of your partner in areas where you stay frequently. And/or, the mobile phone of the user A sends the usage information of the user A mobile phone that is closest to the current time to the mobile phone of the user B, and the usage information includes the time when the user A uses the mobile phone last time, and then the user B can obtain the user through the information. Whether A is deliberately not answering the phone, and knowing how long the user A has not used the mobile phone, so after the user B knows the state of the user A, the user B can effectively slow down the nervous and anxious mood of the user A because the user B cannot be contacted.

Continuing with the above example, if the first contact is a colleague, the preset information corresponding to the colleague includes a voice message. For example, in scenario 3, user A and user B are colleagues. When user A is on vacation, user A is pre-recorded with a voice message that is on vacation. In user B, user A's call is not answered. User A's phone is not answered. When the incoming call reaches the preset number of times (5 times, 10 times, etc.), the mobile phone of user A sends a preset voice message to the mobile phone of user B, so as to timely notify the user B that user A is in a vacation state.

Further, the preset condition for triggering the first electronic device to send the preset information to the second electronic device of the first preset contact includes the following situations:

a first type: acquiring a call request that the first electronic device does not respond within a first preset time range; determining whether the number of call requests that the first electronic device does not respond within the first preset time range is More than the first threshold, wherein if the number of call requests that the first electronic device does not respond within the first preset time range is greater than the first threshold, indicating that the unresponsive call request satisfies the pre- Set conditions.

Specifically, in this embodiment, the first electronic device acquires a call request that is not responded within the first preset time range, for example, counts a call request that is not responded within 1 hour or 2 hours closest to the current time. Further, the first electronic device obtains the number of call requests that are not responded in the time range, and determines whether the number of call requests that are not responded in the first preset time range is greater than a first threshold, and the first threshold may be set according to actual needs. The value is set to 5 times, 10 times, etc., of course, it can be set to other values, and the present application is not limited thereto. If the number of unanswered call requests in the first preset time range is greater than the first threshold, indicating that the first electronic device is not used by the user for a long time, the user may have an unexpected situation, so the first electronic device determines that the call needs to be initiated. The second electronic device corresponding to the requested first contact sends the preset information, so that the first contact knows the state of the first electronic device user in time, so that the first contact can be timely according to the first electronic device user. The state guards the user.

Further, in order to avoid interference with the information such as the telephone, the first electronic device does not respond to the call request within the first preset time range, and the first electronic device is not within the first preset time range. The request duration of the response is greater than the call request of the first preset duration. Since the harassment call request duration is short, the ringing time is usually 1 or 2 times. At this time, the request duration of the unresponsive call request in the first preset time range needs to be greater than the first preset duration, the first preset. The duration can be set to a value of 3 seconds, 5 seconds, etc., and can be set according to actual needs in the specific implementation process. Here, the application does not limit. In this way, the harassing call request can be effectively filtered out, so that the triggering of the sending of the preset information according to the request that the first electronic device does not respond within the first preset time range is more in line with the actual situation, more in line with the user's needs, and avoiding the guard function. Was accidentally touched.

The second type: obtaining a call request that the first electronic device does not respond continuously in the second preset time range; determining that the first electronic device continuously fails to respond to the call request in the second preset time range Whether the number is greater than a second threshold, wherein if the number of consecutive unresponsive call requests of the first electronic device in the second preset time range is greater than the second threshold, indicating that the unresponsive call request is satisfied The preset condition.

Specifically, in this embodiment, the first electronic device acquires a call request that is not responded within the second preset time range, for example, statistics a call request that is not responded within 1 hour or 2 hours closest to the current time. Further, the first electronic device obtains whether the number of consecutive non-responding call requests in the time range is greater than a second threshold, and the second threshold may be set to a value of 3 times, 5 times, etc. according to actual needs, and of course, may also be set. For other values, the application is not limited herein. If the number of consecutive unresponsive call requests in the second preset time range is greater than the second threshold, indicating that the first electronic device is not used by the user for a long time, the user may have an unexpected situation, so the first electronic device determines that the device needs to be initiated. The second electronic device corresponding to the first contact of the call request sends the preset information, so that the first contact knows the state of the first electronic device user in time, so that the first contact can be timely according to the first electronic device user. The state of the user is guarded. In order to filter the harassing call request, the request duration of the continuously unresponsive call request is greater than the first preset duration (eg, 3 seconds, 5 seconds).

The third type: obtaining a call request sent by the first contact that is not responsive by the first electronic device in a third preset time range; determining that the first electronic device is in the third preset time range Whether the number of call requests sent by the first contact that are not responding is greater than a third threshold, wherein if the first electronic device that the first electronic device does not respond to is sent within the third preset time range The number of call requests is greater than the third threshold, indicating that the unresponsive call request satisfies the preset condition.

Specifically, in this embodiment, the first electronic device acquires a call request sent by the first contact that is not responding within the third preset time range, for example, the statistic is not within 1 hour or 2 hours of the current time. The call request of the first contact in response. Further, the first electronic device obtains whether the number of call requests sent by the first contact that is not continuously responding in the time range is greater than a third threshold, and the third threshold may be set to a value of 3 times, 5 times, etc. according to actual needs. Of course, other values can also be set, and the application is not limited herein. If the number of call requests sent by the first contact that is not continuously responded within the third preset time range is greater than the third threshold, indicating that the first contact has contacted the first electronic device multiple times, the user is not contacted. A contact may generate an anxious mood due to the inability to contact the user. Therefore, the first electronic device determines that the preset information needs to be sent to the second electronic device corresponding to the first contact that initiated the call request, so that the first contact The status of the first electronic device user is known in time, so that the first contact can know the state of the first electronic device user in time, and reduce the anxiety.

Further, the preset information corresponding to the first contact information relates to some private information of the first electronic device user, such as the location, the first electronic device usage information, etc., in order to protect the privacy information of the first electronic device from being When the first electronic device sends the preset information to the second electronic device corresponding to the first contact, the first electronic device can be implemented by the following steps:

Sending, to the second electronic device, verification information corresponding to the first contact;

Receiving, by the second electronic device, the authentication information fed back based on the verification information;

And if the authentication information is matched with the preset authentication information, the preset information is sent to the second electronic device corresponding to the first contact.

Specifically, in this embodiment, before the first electronic device sends the preset information to the second electronic device corresponding to the first contact, the identity of the first contact needs to be verified, and the first electronic device is in the second The electronic device sends verification information corresponding to the first contact, such as some questions for verifying identity. The question may be "Is my birthday?" or "Is my nickname?" Of course, other question and answer information may also be In the specific implementation process, the setting may be performed according to actual needs, and the present application does not limit the application. The verification information may also be biometric information requesting a user currently using the second electronic device, such as a fingerprint, an iris image, or the like. When the first electronic device receives the authentication information that is fed back by the second electronic device based on the verification information, performing the obtained authentication information with the preset authentication information corresponding to the first contact that is pre-stored in the first electronic device. Matching, if the matching is successful, indicating that the user currently using the second electronic device is the first contact, which is the preset contact set by the first electronic device, and the relationship with the first electronic device is relatively close, and the preset information may be sent to Second electronic device.

Further, in this embodiment, the preset information includes location information of the first electronic device, video callback request information, voice message information, and usage information of the first electronic device that is closest to the current time. The sending, by the second electronic device corresponding to the first contact, the preset information includes:

Sending, to the second electronic device, prompt information, for prompting a user of the second electronic device to select preset information that needs to be received from the multiple combinations;

Receiving selection information fed back by the second electronic device;

And transmitting, to the second electronic device, preset information corresponding to the selection information.

Specifically, in this embodiment, if the preset information corresponding to the first contact includes multiple types, continue to use the above example, where the first contact is the most intimate type A preset contact with the first electronic device, A The preset information corresponding to the preset contact includes the location information of the first electronic device, the video callback request information, the usage information of the first electronic device that is closest to the current time, and the like, before sending the information to the second electronic device. The device sends a prompt message, prompting the user of the second electronic device to select preset information to be received from the information. The prompt information may be voice information or text information, and the voice information and the text information may be sent through a preset application (eg, WeChat, QQ, SMS, etc.). For example: send a text message "Please select the information that needs to be received from the following information: 1. Location information of the first electronic device; 2. Video callback request information; 3. The usage information of the first electronic device that is closest to the current time. ". When receiving the short message “1” fed back by the second electronic device, the first electronic device transmits the location information of the first electronic device to the second electronic device. In this way, the information sent to the intimate contact can be determined according to the selection of the intimate contact, which is more in line with the user's needs and improves the user experience.

Further, when the preset information includes the video callback request information, the sending the preset information corresponding to the selection information to the second electronic device includes:

If the network of the first electronic device is in a connected state, the preset application is sent to send the video callback request information to the second electronic device by using the connected network;

And if the network of the first electronic device is in an disconnected state, sending, to the second electronic device, prompt information that the network of the first electronic device is in an disconnected state.

Specifically, in this embodiment, when the user of the second electronic device selects the information to be received, including the video callback information, the first electronic device needs to determine that the current network is in the connected state, and then When the network of the first electronic device is in the connected state, the preset application of the first electronic device (eg, WeChat, QQ) sends a video callback request to the second electronic device through the connected network to establish a connection with the second electronic device. video call. If the first electronic device determines that the current network is in the disconnected state and cannot establish a video call connection, the first electronic device sends a prompt message to the second electronic device that the network of the first electronic device is in the disconnected state to notify the second electronic device. The cause of the video callback failure. Further, the first electronic device sends a prompt message to the second electronic device to prompt the user of the second electronic device to reselect the preset information that needs to be received, and the option does not include the video callback information, and further, the first electronic device After receiving the selection information re-feedback of the second electronic device, the corresponding preset information is re-transmitted according to the selection information.

Of course, before the first electronic device sends the prompt information for the first time, if the preset information corresponding to the first contact includes video callback information or voice callback information that needs to be sent by using the network, the first electronic device may be in the At this time, the network connection status is detected. When the network is in the connected state, the prompt information sent to the second electronic device includes an option for selecting video callback information or voice callback information. When the network is in the disconnected state, The prompt information sent by the second electronic device does not include an option for selecting video callback information or voice callback information.

Further, in this embodiment, the opening the preset application to send the video callback request information to the second electronic device by using the connected network, including:

Detecting ambient light corresponding to each camera of the first electronic device;

And determining, according to the ambient light corresponding to each camera, a camera to be turned on when the video callback request information is sent.

After the opening the preset application sends the video callback request information to the second electronic device through the connected network, if the video with the second electronic device is established by using the video callback request information The call is automatically hanged after the video call continues for a second predetermined duration.

Specifically, in this embodiment, if the second electronic device sends a video callback request sent by the first electronic device, the first electronic device needs to enable the corresponding camera. If multiple cameras are disposed in the first electronic device, the device needs to be collected. The ambient light corresponding to each camera determines the camera to be turned on when transmitting the video callback request information based on the ambient light corresponding to each camera. For example, the first electronic device is provided with a front camera and a rear camera. The first electronic device is placed on the desktop, and when the first electronic device sends a video callback request to the second electronic device, the ambient light of the front camera is determined. The brightness is greater than the preset brightness, and the brightness of the ambient light of the rear camera is less than the preset brightness, and the first electronic device turns on the front camera to establish a video call with the second electronic device.

Further, after the video call between the first electronic device and the second electronic device is established, the first electronic device further sets a second preset duration (eg, 5 minutes, 10 minutes, etc.) for the video call to continue, in the video call. After the second preset duration, the first electronic device can automatically hang up the video call by restarting the preset application or restarting the WIFI/data network. Of course, if the second preset duration has not arrived before, the user of the second electronic device can also hang up the video call connection.

Further, after the sending the preset information to the second electronic device corresponding to the first contact, the method further includes:

Generating record information for transmitting preset information to the second electronic device corresponding to the first contact, and saving the record information in a preset storage space.

And detecting the prompt information that does not respond to the call request of the first contact, when detecting a preset operation of the first electronic device by the user of the first electronic device.

Specifically, in the embodiment, after the first electronic device sends the preset information corresponding to the first contact, the first electronic device generates the record information, where the record information includes the time when the preset information is sent, and the object to be sent (the first contact) The person, the transmitted content, etc., and store the record information in a local cache of the first electronic device such that the user of the first electronic device consults the record.

Further, in the case that the preset operation of the first electronic device by the user of the first electronic device is detected, for example, the operation of the user pressing the unlock button or the operation of lighting the screen is detected, indicating that the user reuses the first electronic device At this time, the first electronic device outputs prompt information that does not respond to the call request of the first contact. For example, the incoming call request of the first contact is not responded by the first electronic device, and after detecting the preset operation of the user reusing the electronic device, the first electronic device outputs a missed call corresponding to the first contact, and prompts the user Handle the missed call in time. Of course, the record information generated after the first electronic device sends the preset information to the second electronic device can also be output at this time, so that the user can consult in time.

Referring to FIG. 2, a second embodiment of the present invention provides a mobile terminal, including:

The first determining unit 201 is configured to determine, when the call request of the first contact is received, that the first contact is a preset contact, if the call request is not responded to;

The second determining unit 202 is configured to: if the determination result of the first determining unit is yes, acquire a call request that is not responded by the first electronic device, and determine whether the unresponsive call request meets a preset condition;

The sending unit 203 is configured to send preset information to the second electronic device corresponding to the first contact, if the unresponsive call request satisfies the preset condition.

As an optional embodiment, the mobile terminal further includes:

a setting unit, configured to set a preset contact based on a preset setting operation of a user of the first electronic device before receiving the call request of the first contact;

a determining unit, configured to determine preset information corresponding to the preset contact.

As an optional embodiment, the second determining unit 202 includes:

a first acquiring module, configured to acquire a call request that the first electronic device does not respond within a first preset time range;

a first determining module, configured to determine whether the number of call requests that are not responded to by the first electronic device in the first preset time range is greater than a first threshold, where, if in the first preset time range The number of call requests that are not responded by the first electronic device is greater than the first threshold, indicating that the unresponsive call request satisfies the preset condition.

In an optional embodiment, the call request that the first electronic device does not respond within the first preset time range is that the first electronic device is not in the first preset time range. The request duration of the response is greater than the call request of the first preset duration.

As an optional embodiment, the second determining unit 202 includes:

a second acquiring module, configured to acquire a call request that the first electronic device does not continuously respond within a second preset time range;

a second determining module, configured to determine whether the number of call requests that are not continuously responded to by the first electronic device in the second preset time range is greater than a second threshold, wherein if the second preset time range is The number of consecutive unanswered call requests by the first electronic device is greater than the second threshold, indicating that the unresponsive call request satisfies the preset condition.

As an optional embodiment, the second determining unit 202 includes:

a third acquiring module, configured to acquire a call request sent by the first contact that is not responded by the first electronic device in a third preset time range;

a third determining module, configured to determine whether the number of call requests sent by the first contact that is not responded to by the first electronic device in the third preset time range is greater than a third threshold, where The number of call requests sent by the first contact that is not responded to by the first electronic device in the third preset time range is greater than the third threshold, indicating that the unresponsive call request meets the preset condition .

As an optional embodiment, the sending unit 203 includes:

a first sending module, configured to send, to the second electronic device, verification information corresponding to the first contact;

a first receiving module, configured to receive, by the second electronic device, the authentication information that is fed back based on the verification information;

The second sending module is configured to send the preset information to the second electronic device corresponding to the first contact, if the authentication information matches the preset authentication information.

As an optional embodiment, the preset information sent to the second electronic device corresponding to the first contact includes location information of the first electronic device, video callback request information, voice message information, and the Any one or more of the usage information of the first electronic device that is closest to the current time.

As an optional embodiment, the sending unit 203 includes:

a third sending module, configured to: in the preset information, location information of the first electronic device, video callback request information, voice message information, and usage information of the first electronic device that is closest to the current time Sending, to the second electronic device, prompt information, for prompting the user of the second electronic device to select preset information that needs to be received from the multiple combinations;

a second receiving module, configured to receive selection information fed back by the second electronic device;

The fourth sending module is configured to send preset information corresponding to the selection information to the second electronic device.

As an optional embodiment, the sending unit 203 includes:

a fifth sending module, configured to: when the preset information includes the video callback request information, if the network of the first electronic device is in a connected state, the preset application is opened to the first The second electronic device sends the video callback request information;

And a sixth sending module, configured to send, to the second electronic device, prompt information that the network of the first electronic device is in an disconnected state, if the network of the first electronic device is in an off state.

As an optional embodiment, the first sending submodule is used to:

As an optional embodiment, the fourth sending module further includes:

Suspending the sub-module, after the video-recall request information is sent to the second electronic device by using the connected network through the connected network, if the video callback request information is established and the first The video call of the two electronic devices automatically hangs up the video call after the video call continues for a second preset period of time.

A third embodiment of the present invention further provides a mobile terminal. As shown in FIG. 3, for the convenience of description, only parts related to the embodiment of the present invention are shown. For details that are not disclosed, refer to the embodiment of the present invention. Method part. The terminal may be any terminal device including a mobile phone, a tablet computer, a PDA (Personal Digital Assistant), a POS (Point of Sales), an in-vehicle computer, and the terminal is a mobile phone as an example:

FIG. 3 is a block diagram showing a partial structure of a mobile phone related to a mobile terminal provided by an embodiment of the present invention. Referring to FIG. 3, the mobile phone includes: a radio frequency (RF) circuit 310, a memory 320, an input unit 330, a display unit 340, a sensor 350, an audio circuit 360, a wireless-fidelity (Wi-Fi) module 370, The processor 380, and the power supply 390 and the like. It will be understood by those skilled in the art that the structure of the handset shown in FIG. 3 does not constitute a limitation to the handset, and may include more or less components than those illustrated, or some components may be combined, or different component arrangements.

The following describes the components of the mobile phone in detail with reference to FIG. 3:

The RF circuit 310 can be used for transmitting and receiving information or during a call, and receiving and transmitting the signal. Specifically, after receiving the downlink information of the base station, the processor 380 processes the data. In addition, the uplink data is designed to be sent to the base station. Generally, RF circuit 310 includes, but is not limited to, an antenna, at least one amplifier, a transceiver, a coupler, a Low Noise Amplifier (LNA), a duplexer, and the like. In addition, RF circuitry 310 can also communicate with the network and other devices via wireless communication. The above wireless communication may use any communication standard or protocol, including but not limited to Global System of Mobile communication (GSM), General Packet Radio Service (GPRS), Code Division Multiple Access (Code Division). Multiple Access (CDMA), Wideband Code Division Multiple Access (WCDMA), Long Term Evolution (LTE), E-mail, Short Messaging Service (SMS), and the like.

The memory 320 can be used to store software programs and modules, and the processor 380 executes various functional applications and data processing of the mobile phone by running software programs and modules stored in the memory 320. The memory 320 may mainly include a storage program area and a storage data area, wherein the storage program area may store an operating system, an application required for at least one function (such as a sound playing function, an image playing function, etc.), and the like; the storage data area may be stored according to Data created by the use of the mobile phone (such as audio data, phone book, etc.). Moreover, memory 320 can include high speed random access memory, and can also include non-volatile memory, such as at least one magnetic disk storage device, flash memory device, or other volatile solid state storage device.

The input unit 330 can be configured to receive input numeric or character information and to generate key signal inputs related to user settings and function controls of the handset. Specifically, the input unit 330 may include a touch panel 331 and other input devices 332. The touch panel 331 , also referred to as a touch screen, can collect touch operations on or near the user (such as a user using a finger, a stylus, or the like on the touch panel 331 or near the touch panel 331 Operation), and drive the corresponding connecting device according to a preset program. Optionally, the touch panel 331 can include two parts: a touch detection device and a touch controller. Wherein, the touch detection device detects the touch orientation of the user, and detects a signal brought by the touch operation, and transmits the signal to the touch controller; the touch controller receives the touch information from the touch detection device, converts the touch information into contact coordinates, and sends the touch information. The processor 380 is provided and can receive commands from the processor 380 and execute them. In addition, the touch panel 331 can be implemented in various types such as resistive, capacitive, infrared, and surface acoustic waves. In addition to the touch panel 331, the input unit 330 may also include other input devices 332. In particular, other input devices 332 may include, but are not limited to, one or more of a physical keyboard, function keys (such as volume control buttons, switch buttons, etc.), trackballs, mice, joysticks, and the like.

The display unit 340 can be used to display information input by the user or information provided to the user as well as various menus of the mobile phone. The display unit 340 can include a display panel 341. Alternatively, the display panel 341 can be configured in the form of a liquid crystal display (LCD), an organic light-emitting diode (OLED), or the like. Further, the touch panel 331 can cover the display panel 341. When the touch panel 331 detects a touch operation on or near it, the touch panel 331 transmits to the processor 380 to determine the type of the touch event, and then the processor 380 according to the touch event. The type provides a corresponding visual output on display panel 341. Although in FIG. 3, the touch panel 331 and the display panel 341 are used as two independent components to implement the input and input functions of the mobile phone, in some embodiments, the touch panel 331 may be integrated with the display panel 341. Realize the input and output functions of the phone.

The handset can also include at least one type of sensor 350, such as a light sensor, motion sensor, and other sensors. Specifically, the light sensor may include an ambient light sensor and a proximity sensor, wherein the ambient light sensor may adjust the brightness of the display panel 341 according to the brightness of the ambient light, and the proximity sensor may close the display panel 341 and/or when the mobile phone moves to the ear. Or backlight. As a kind of motion sensor, the accelerometer sensor can detect the magnitude of acceleration in all directions (usually three axes). When it is stationary, it can detect the magnitude and direction of gravity. It can be used to identify the gesture of the mobile phone (such as horizontal and vertical screen switching, related Game, magnetometer attitude calibration), vibration recognition related functions (such as pedometer, tapping), etc.; as for the mobile phone can also be configured with gyroscopes, barometers, hygrometers, thermometers, infrared sensors and other sensors, no longer Narration.

The audio circuit 360, the speaker 361, and the microphone 362 provide an audio interface between the user and the handset. The audio circuit 360 can transmit the converted electrical data of the received audio data to the speaker 361 for conversion to the sound signal output by the speaker 361; on the other hand, the microphone 362 converts the collected sound signal into an electrical signal, by the audio circuit 360. After receiving, it is converted into audio data, and then processed by the audio data output processor 380, sent to the other mobile phone via the RF circuit 310, or outputted to the memory 320 for further processing.

WiFi is a short-range wireless transmission technology. The mobile phone can help users to send and receive emails, browse web pages and access streaming media through the WiFi module 370, which provides users with wireless broadband Internet access. Although FIG. 3 shows the WiFi module 370, it can be understood that it does not belong to the essential configuration of the mobile phone, and may be omitted as needed within the scope of not changing the essence of the invention.

The processor 380 is the control center of the handset, which connects various portions of the entire handset using various interfaces and lines, by executing or executing software programs and/or modules stored in the memory 320, and invoking data stored in the memory 320, The phone's various functions and processing data, so that the overall monitoring of the phone. Optionally, the processor 380 may include one or more processing units; preferably, the processor 380 may integrate an application processor and a modem processor, where the application processor mainly processes an operating system, a user interface, an application, and the like. The modem processor primarily handles wireless communications. It will be appreciated that the above described modem processor may also not be integrated into the processor 380.

The handset also includes a power source 390 (such as a battery) that supplies power to the various components. Preferably, the power source can be logically coupled to the processor 380 via a power management system to manage functions such as charging, discharging, and power management through the power management system.

Although not shown, the mobile phone may further include a camera, a Bluetooth module, and the like, and details are not described herein again.

In the embodiment of the present invention, the processor 380 included in the mobile terminal further has the following functions:

When the call request of the first contact is received and the call request is not responded, determining whether the first contact is a preset contact;

If yes, obtaining a call request that is not responded by the first electronic device, determining whether the unresponsive call request meets a preset condition;

And if the unresponsive call request satisfies the preset condition, sending preset information to the second electronic device corresponding to the first contact.

Further, the processor 380 included in the mobile terminal further has the following functions:

Setting a preset contact based on a preset setting operation of a user of the first electronic device before receiving the call request of the first contact;

Determining preset information corresponding to the preset contact.

Obtaining a call request that the first electronic device does not respond within a first preset time range;

Determining whether the number of call requests that the first electronic device does not respond within the first preset time range is greater than a first threshold, wherein if the first electronic device is not within the first preset time range The number of responding call requests is greater than the first threshold, indicating that the unresponsive call request satisfies the preset condition.

Further, the call request that the first electronic device does not respond within the first preset time range is that the request duration of the first electronic device that is not responded within the first preset time range is greater than the first A call request with a preset duration.

Obtaining a call request that the first electronic device does not continuously respond within a second preset time range;

Determining, in the second preset time range, whether the number of consecutive unanswered call requests by the first electronic device is greater than a second threshold, wherein if the first electronic device is within the first preset time range The number of consecutive unresponsive call requests is greater than the second threshold, indicating that the unresponsive call request satisfies the preset condition. Further, the processor 380 included in the mobile terminal further has the following functions:

Obtaining a call request sent by the first contact that is not responded by the first electronic device in a third preset time range;

Determining whether the number of call requests sent by the first contact that the first electronic device does not respond within the third preset time range is greater than a third threshold, wherein if the third preset time range is The number of call requests sent by the first contact that is not responded by the first electronic device is greater than the third threshold, indicating that the unresponsive call request satisfies the preset condition.

Further, the preset information sent to the second electronic device corresponding to the first contact includes the location information of the first electronic device, the video callback request information, the voice message information, and the current distance of the first electronic device. Any one or more combinations of the closest usage information at the moment.

When the preset information includes multiple combinations of the location information of the first electronic device, the video callback request information, the voice message information, and the usage information of the first electronic device that is closest to the current time, The second electronic device sends prompt information, and is used to prompt the user of the second electronic device to select preset information that needs to be received from the multiple combinations;

Receiving selection information fed back by the second electronic device;

Further, the processor 380 included in the mobile terminal has a function of: when the preset information corresponding to the selection information includes the video callback request information, if the network of the first electronic device is in a connected state, Opening a preset application to send the video callback request information to the second electronic device through a connected network;

After the opening preset application sends the video callback request information to the second electronic device through the connected network, if a video call with the second electronic device is established through the video callback request information, After the video call continues for a second preset duration, the video call is automatically hanged up.

Further, the processor 380 included in the mobile terminal further has a function of: after the preset information is sent to the second electronic device corresponding to the first contact, generating a second corresponding to the first contact The electronic device sends the record information of the preset information, and saves the record information in a preset storage space.

Further, the processor 380 included in the mobile terminal further has a function of: after the sending the preset information to the second electronic device corresponding to the first contact, detecting that the user of the first electronic device is targeted In the case of the preset operation of the first electronic device, the prompt information that does not respond to the call request of the first contact is output.

A fourth embodiment of the present invention provides a computer readable storage medium having stored thereon a computer program. The functional unit integrated in the mobile terminal in the second embodiment of the present invention is implemented in the form of a software functional unit and is independent. When the product is sold or used, it can be stored in a computer readable storage medium. Based on such understanding, the present invention implements all or part of the process for processing a call request in the above-described first embodiment, and may also be completed by a computer program to instruct related hardware, and the computer program may be stored in a In a computer readable storage medium, the computer program, when executed by a processor, implements the steps of the various method embodiments described above. Wherein, the computer program comprises computer program code, which may be in the form of source code, object code form, executable file or some intermediate form. The computer readable medium may include any entity or device capable of carrying the computer program code, a medium, a USB flash drive, a removable hard disk, a magnetic disk, an optical disk, a computer memory, a Read-Only Memory (ROM), Random access memory (RAM), electrical carrier signals, telecommunications signals, and software distribution media. It should be noted that the content contained in the computer readable medium may be appropriately increased or decreased according to the requirements of legislation and patent practice in a jurisdiction, for example, in some jurisdictions, according to legislation and patent practice, computer readable media Does not include electrical carrier signals and telecommunication signals.

While the preferred embodiment of the invention has been described, it will be understood that Therefore, the appended claims are intended to be interpreted as including the preferred embodiments and the modifications and

It is apparent that those skilled in the art can make various modifications and variations to the invention without departing from the spirit and scope of the invention. Thus, it is intended that the present invention cover the modifications and modifications of the invention

Claims

A method for processing a call request, applied to a first electronic device, comprising:

When the call request of the first contact is received and the call request is not responded, determining whether the first contact is a preset contact;

If yes, obtaining a call request that is not responded by the first electronic device, determining whether the unresponsive call request meets a preset condition;

And if the unresponsive call request satisfies the preset condition, sending preset information to the second electronic device corresponding to the first contact.
The method of claim 1, wherein before the receiving the call request of the first contact, the method further comprises:

Setting a preset contact based on a preset setting operation of a user of the first electronic device;

Determining preset information corresponding to the preset contact.
The method of claim 1, wherein the obtaining the call request that is not responded by the first electronic device, determining whether the unresponsive call request meets a preset condition, includes:

Obtaining a call request that the first electronic device does not respond within a first preset time range;

Determining whether the number of call requests that the first electronic device does not respond within the first preset time range is greater than a first threshold, wherein if the first electronic device is not within the first preset time range The number of responding call requests is greater than the first threshold, indicating that the unresponsive call request satisfies the preset condition.
The method according to claim 3, wherein the call request that the first electronic device does not respond within the first preset time range is: the first preset time range is The request time that the first electronic device does not respond is longer than the call request of the first preset duration.
The method of claim 1, wherein the obtaining the call request that is not responded by the first electronic device, determining whether the unresponsive call request meets a preset condition, includes:

Obtaining a call request that the first electronic device does not continuously respond within a second preset time range;

Determining, in the second preset time range, whether the number of call requests that are not continuously responded by the first electronic device is greater than a second threshold, wherein if the first electronic device is in the second preset time range The number of consecutive unresponsive call requests is greater than the second threshold, indicating that the unresponsive call request satisfies the preset condition.
The method of claim 1, wherein the obtaining the call request that is not responded by the first electronic device, determining whether the unresponsive call request meets a preset condition, includes:

Obtaining a call request sent by the first contact that is not responded by the first electronic device in a third preset time range;

Determining, in the third preset time range, whether the number of call requests sent by the first contact that is not responded by the first electronic device is greater than a third threshold, wherein if the third preset time is The number of call requests sent by the first contact that is not responded to by the first electronic device is greater than the third threshold, indicating that the unresponsive call request satisfies the preset condition.
The method of claim 1, wherein the transmitting the preset information to the second electronic device corresponding to the first contact comprises:

Sending, to the second electronic device, verification information corresponding to the first contact;

Receiving, by the second electronic device, the authentication information fed back based on the verification information;

And if the authentication information is matched with the preset authentication information, the preset information is sent to the second electronic device corresponding to the first contact.
The method of claim 1, wherein the preset information sent to the second electronic device corresponding to the first contact comprises: location information of the first electronic device, video callback request information, voice The message information is combined with any one or more of the usage information of the first electronic device that is closest to the current time.
The method according to claim 8, wherein the preset information comprises location information of the first electronic device, video callback request information, voice message information, and a current time of the first electronic device The sending, by the second electronic device corresponding to the first contact, the preset information includes:

Sending, to the second electronic device, prompt information, for prompting a user of the second electronic device to select preset information that needs to be received from the multiple combinations;

Receiving selection information fed back by the second electronic device;

And transmitting, to the second electronic device, preset information corresponding to the selection information.
The method according to claim 9, wherein when the preset information includes the video callback request information, the transmitting the preset information corresponding to the selection information to the second electronic device ,include:

If the network of the first electronic device is in a connected state, the preset application is sent to send the video callback request information to the second electronic device by using the network;

And if the network of the first electronic device is in an disconnected state, sending, to the second electronic device, prompt information that the network of the first electronic device is in an disconnected state.
The method of claim 10, wherein the opening the preset application to send the video callback request information to the second electronic device over the connected network comprises:

Detecting ambient light corresponding to each camera of the first electronic device;

And determining, according to the ambient light corresponding to each camera, a camera to be turned on when the video callback request information is sent.
The method of claim 10, wherein after the opening the preset application sends the video callback request information to the second electronic device via the connected network, the method further comprises:

If a video call with the second electronic device is established through the video callback request information, the video call is automatically hanged after the video call continues for a second preset duration.
The method according to any one of claims 1 to 12, wherein after the sending the preset information to the second electronic device corresponding to the first contact, the method further includes:

Generating record information for transmitting preset information to the second electronic device corresponding to the first contact, and saving the record information in a preset storage space.
The method according to any one of claims 1 to 12, wherein after the sending the preset information to the second electronic device corresponding to the first contact, the method further includes:

And detecting the prompt information that does not respond to the call request of the first contact, when detecting a preset operation of the first electronic device by the user of the first electronic device.
A mobile terminal includes:

At least one processor; and at least one memory communicatively coupled to the at least one processor; the at least one memory comprising processor-executable instructions, the instructions executable by the processor being When executed by a processor, the mobile terminal is caused to perform at least the following operations:

When the call request of the first contact is received and the call request is not responded, determining whether the first contact is a preset contact;

If yes, obtaining a call request that is not responded by the first electronic device, determining whether the unresponsive call request meets a preset condition;

And if the unresponsive call request satisfies the preset condition, sending preset information to the second electronic device corresponding to the first contact.
The mobile terminal of claim 15, wherein the operation further comprises:

Setting a preset contact based on a preset setting operation of a user of the first electronic device before receiving the call request of the first contact;

Determining preset information corresponding to the preset contact.
The mobile terminal according to claim 15, wherein the obtaining, by the first electronic device, a call request that is not responsive, and determining whether the unresponsive call request satisfies a preset condition, includes:

Obtaining a call request that the first electronic device does not respond within a first preset time range;

Determining whether the number of call requests that the first electronic device does not respond within the first preset time range is greater than a first threshold, wherein if the first electronic device is not within the first preset time range The number of responding call requests is greater than the first threshold, indicating that the unresponsive call request satisfies the preset condition.
The mobile terminal according to claim 17, wherein the call request that the first electronic device does not respond within the first preset time range is that the first preset time range is The request time that the first electronic device does not respond is longer than the call request of the first preset duration.
The mobile terminal according to claim 15, wherein the obtaining, by the first electronic device, a call request that is not responsive, and determining whether the unresponsive call request satisfies a preset condition, includes:

Obtaining a call request that the first electronic device does not continuously respond within a second preset time range;

Determining, in the second preset time range, whether the number of call requests that are not continuously responded by the first electronic device is greater than a second threshold, wherein if the first electronic device is in the second preset time range The number of consecutive unresponsive call requests is greater than the second threshold, indicating that the unresponsive call request satisfies the preset condition.
The mobile terminal according to claim 15, wherein the obtaining, by the first electronic device, a call request that is not responsive, and determining whether the unresponsive call request satisfies a preset condition, includes:

Obtaining a call request sent by the first contact that is not responded by the first electronic device in a third preset time range;

Determining whether the number of call requests sent by the first contact that the first electronic device does not respond within the third preset time range is greater than a third threshold, wherein if the third preset time range is The number of call requests sent by the first contact that is not responded by the first electronic device is greater than the third threshold, indicating that the unresponsive call request satisfies the preset condition.
The mobile terminal according to claim 15, wherein the operation of transmitting the preset information to the second electronic device corresponding to the first contact comprises:

Sending, to the second electronic device, verification information corresponding to the first contact;

Receiving, by the second electronic device, the authentication information fed back based on the verification information;

And if the authentication information is matched with the preset authentication information, the preset information is sent to the second electronic device corresponding to the first contact.
The mobile terminal according to claim 15, wherein the preset information sent to the second electronic device corresponding to the first contact comprises location information, video callback request information, and voice of the first electronic device. The message information is combined with any one or more of the usage information of the first electronic device that is closest to the current time.
The mobile terminal according to claim 22, wherein the preset information comprises location information of the first electronic device, video callback request information, voice message information, and current distance of the first electronic device The operation of sending the preset information to the second electronic device corresponding to the first contact, in the case that the plurality of combinations of the use information of the time is the most

Sending, to the second electronic device, prompt information, for prompting a user of the second electronic device to select preset information that needs to be received from the multiple combinations;

Receiving selection information fed back by the second electronic device;

And transmitting, to the second electronic device, preset information corresponding to the selection information.
The mobile terminal according to claim 23, wherein when the preset information includes the video callback request information, the sending a preset corresponding to the selection information to the second electronic device The operation of the information, including:

If the network of the first electronic device is in a connected state, the preset application is sent to send the video callback request information to the second electronic device by using the connected network;

And if the network of the first electronic device is in an disconnected state, sending, to the second electronic device, prompt information that the network of the first electronic device is in an disconnected state.
The mobile terminal of claim 24, wherein the opening the preset application to send the video callback request information to the second electronic device over the connected network comprises: detecting the first The ambient light corresponding to each camera of the electronic device; based on the ambient light corresponding to each camera, determining a camera to be turned on when the video callback request information is sent.
The mobile terminal of claim 24, wherein after the opening the preset application sends the video callback request information to the second electronic device via the connected network, the operation further comprises:

If a video call with the second electronic device is established through the video callback request information, the video call is automatically hanged after the video call continues for a second preset duration.
The mobile terminal according to any one of claims 15 to 26, wherein after the sending the preset information to the second electronic device corresponding to the first contact, the operation further comprises: generating And transmitting the record information of the preset information to the second electronic device corresponding to the first contact, and saving the record information in a preset storage space.
The mobile terminal according to any one of claims 15 to 26, wherein after the sending the preset information to the second electronic device corresponding to the first contact, the operation further comprises: When the user of the first electronic device detects the preset operation of the first electronic device, the prompt information that does not respond to the call request of the first contact is output.
A computer program comprising computer readable code, when the mobile terminal runs the computer readable code, causing the method of any one of claims 1 to 14 to be performed.
A computer readable storage medium storing the computer program of claim 29.