WO2019100852A1 - Method and apparatus for implementing risk assessment - Google Patents

Method and apparatus for implementing risk assessment Download PDF

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Publication number
WO2019100852A1
WO2019100852A1 PCT/CN2018/108918 CN2018108918W WO2019100852A1 WO 2019100852 A1 WO2019100852 A1 WO 2019100852A1 CN 2018108918 W CN2018108918 W CN 2018108918W WO 2019100852 A1 WO2019100852 A1 WO 2019100852A1
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WO
WIPO (PCT)
Prior art keywords
user
risk
risk assessment
answer
model feature
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PCT/CN2018/108918
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French (fr)
Chinese (zh)
Inventor
宋雨龙
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阿里巴巴集团控股有限公司
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Publication of WO2019100852A1 publication Critical patent/WO2019100852A1/en

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/06Asset management; Financial planning or analysis
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0635Risk analysis of enterprise or organisation activities
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/02Banking, e.g. interest calculation or account maintenance

Definitions

  • the present specification relates to the field of network communication technologies, and in particular, to a method and apparatus for implementing risk assessment.
  • Risk assessment through the network is usually performed by displaying multiple questions to the user on the terminal, and the user gives an answer based on which the user's risk tolerance level is evaluated. Too many questions can cause a burden on the user, while too few problems can cause deviations in the evaluation results.
  • the present specification provides a method for implementing risk assessment, which is applied to a server, and the method includes:
  • the method for implementing the risk assessment provided by the present specification is applied to a user terminal, and the method includes:
  • the risk assessment result of the user is generated by the server after acquiring the risk assessment topic and the evaluation basic data of the user, and using the basic data of the assessment to generate at least one
  • the recommended answer of the risk assessment topic is generated based on the user risk model feature value obtained based on the recommended answer.
  • the present specification also provides an apparatus for implementing risk assessment, which is applied to a server, and the apparatus includes:
  • a risk assessment request receiving unit configured to receive a risk assessment request sent by the user terminal, and obtain a risk assessment question of the user
  • a recommendation answer generating unit configured to acquire the evaluation basic data of the user, and generate at least one recommended answer of the risk assessment topic by using the evaluation basic data;
  • a risk model feature value unit configured to obtain a risk model feature value of the user based on the recommended answer
  • the risk assessment result generating unit is configured to generate a risk assessment result of the user according to the risk model feature value of the user, and return the result to the terminal of the user.
  • the apparatus for implementing risk assessment provided by the present specification is applied to a terminal of a user, and the apparatus includes:
  • a risk assessment request sending unit configured to send, according to an instruction of the user, the risk assessment request of the user to the server;
  • the risk assessment result receiving unit is configured to receive the risk assessment result of the user returned by the server, and display the result to the user; the risk assessment result of the user is obtained by the server after acquiring the risk assessment topic and the evaluation basic data of the user.
  • a recommendation answer of at least one risk assessment topic is generated by using the evaluation basic data, and is generated according to the user risk model feature value obtained based on the recommended answer.
  • the computer device includes: a memory and a processor; the memory stores a computer program executable by the processor; and when the processor runs the computer program, performing the risk assessment of the application on the server Implement the steps described in the method.
  • the present specification also provides a terminal comprising: a memory and a processor; the memory storing a computer program executable by the processor; and when the processor runs the computer program, performing risk assessment of the application on the terminal The steps described in the implementation method.
  • the present specification provides a computer readable storage medium having stored thereon a computer program that, when executed by a processor, performs the steps described above for implementing the risk assessment of the application at the server.
  • the present specification also provides a computer readable storage medium having stored thereon a computer program that, when executed by a processor, performs the steps described above for implementing the risk assessment on the terminal.
  • the server generates a recommended answer of the user risk assessment topic according to the available evaluation basic data, and generates a user risk according to the risk model feature value based on the recommended answer.
  • the user does not need to answer the question with the recommended answer, which reduces the user's operation and improves the efficiency of the risk assessment.
  • the recommended answer from the basic data of the evaluation usually accurately reflects the user's situation and avoids the user's memory. Errors caused by inaccuracies, operational errors, etc., improve the accuracy of risk assessment.
  • FIG. 1 is a flowchart of a method for implementing risk assessment applied to a server in an embodiment of the present specification
  • FIG. 2 is a flowchart of a method for implementing risk assessment applied to a terminal in an embodiment of the present specification
  • FIG. 3 is a flowchart of processing of a server-side user risk assessment request in an application example of the present specification
  • FIG. 4 is a hardware structure diagram of a device where a terminal or a server is located;
  • FIG. 5 is a logical structural diagram of an apparatus for implementing risk assessment applied to a server in an embodiment of the present specification
  • FIG. 6 is a logical structural diagram of an apparatus for implementing risk assessment applied to a terminal in an embodiment of the present specification.
  • the embodiment of the present specification proposes a new method for implementing risk assessment.
  • the server After receiving the risk assessment request from the user terminal, the server obtains the user's risk assessment topic and the evaluation basic data, and uses the evaluation basic data to generate a recommendation answer, and The risk model evaluation result based on the recommended answer is used to generate the user's risk assessment result.
  • the recommended answer can reduce the user's need to answer the question and answer the operation, and reduce the burden on the user, and the recommended answer generated by the evaluation basic data avoids the cause. Errors in the user's memory or incorrect operation result in the accuracy of risk assessment and increase the accuracy of risk assessment.
  • the user uses the service of a certain network service provider through his own terminal.
  • the server of the network service provider and the terminal of the user are mutually accessible through the network, and the user can access the server through the client software installed on the terminal, or access the server through the browser or other application level of the terminal.
  • the user's terminal may be a mobile phone, a tablet computer, a PC (Personal Computer), a notebook, etc.; the server may run on one device, or may be two or more devices sharing different responsibilities,
  • the functions of the server in the embodiment of the present specification are implemented in cooperation with each other, and are not limited.
  • the flow of the risk assessment implementation method applied to the server is as shown in FIG. 1
  • the process applied to the user terminal is as shown in FIG. 2 .
  • step 210 the user's risk assessment request is sent to the server according to the user's instruction.
  • step 110 receiving a risk assessment request sent by the user terminal, and acquiring the risk assessment topic of the user.
  • the server informs the user through the terminal that the risk assessment needs to be performed; the user may also be on the terminal. Proactively initiate a risk assessment request. After receiving the indication of the user's risk assessment, the terminal sends the user's risk assessment request to the server.
  • the server After receiving the risk assessment request sent by the terminal, the server obtains the risk assessment question of the user.
  • the user's risk assessment topic may be different depending on the business to be performed, the characteristics of the user, and the like.
  • the server can read the user's risk assessment topic from the predetermined network storage location, and can also request the risk assessment topic from other server terminals.
  • the embodiments of the present specification do not limit the above two points.
  • step 120 the evaluation basic data of the user is obtained, and at least one recommended answer of the risk assessment topic is generated by using the evaluation basic data.
  • the server After obtaining the user's risk assessment topic, the server obtains the basic data of the user's evaluation.
  • the evaluation basic data may be any data related to the user's risk assessment, and may include, for example, one or more of the user's registration information, the user's historical behavior data, and the evaluation conclusions of the user using various models.
  • the source of the evaluation basic data is not limited.
  • the server can be extracted from the system of the network service provider, or can be queried by other network service providers, government agencies, and the like.
  • the server can obtain the data related to the topic as the basic data of the assessment according to the specific risk assessment topic.
  • the server may obtain user data as the basic data for evaluation after obtaining the permission of the user. Specifically, after receiving the risk assessment request of the terminal, the server may send a user data usage request to the terminal, and the terminal displays the user data usage request to the user; after receiving the user's confirmation operation, the terminal sends the user data usage permission to the server; After receiving the user data license, the server obtains the user's evaluation basic data.
  • the server uses the basic data of the assessment to automatically generate a recommended answer for at most one risk assessment topic.
  • the server can use various methods to generate the recommended answers of the risk assessment topic, without limitation.
  • the server can directly use some of the evaluation basic data as the answers to some risk assessment questions (such as the user's gender); some of the evaluation basic data can be statistically or calculated to obtain the answers to some risk assessment questions (eg, based on the assessment)
  • the ID number in the basic data is used to calculate the age of the user, and the average stock holding duration of the user is calculated according to the transaction record of the user buying and selling stocks in the basic data of the evaluation; some basic data of the evaluation can also be used as a machine learning model for training completion.
  • the input is based on the output of the model to obtain the recommended answer (such as the user's purchase of various financial assets in the evaluation basic data, browsing the history of various financial information into the trained model to assess the user's familiarity with the investment).
  • step 130 the risk model feature value of the user is obtained based on the recommended answer.
  • the risk model eigenvalue is all the input information of the user required to make a risk assessment conclusion for a certain user by using a certain risk model, and may include, for example, the user's gender, age, annual income, annual consumption, Asset quota, debt limit, and/or credit card limit, etc.
  • the risk model can be any form that matches the needs of the actual application scenario and is not limited.
  • the server may generate some or all of the risk model feature values of the user by using the recommended answer (eg, directly recommend the answer as part or all of the risk model feature values) Instead of having to answer the risk assessment questions by the user.
  • the server cannot generate a recommended answer for a risk assessment topic, or in some application scenarios, if it is desired to use the answer of the user-recognized risk assessment topic to perform risk assessment on the user, the following process may be used to obtain the user's Risk model eigenvalues:
  • the user's risk assessment topic and at least one recommended answer are sent by the server to the user's terminal.
  • the terminal displays the risk assessment topic and at least one recommended answer delivered by the server to the user, and uses the recommended answer as the current answer of the corresponding risk assessment topic.
  • the terminal modifies the current answer of the risk assessment topic according to the input of the user; and may include obtaining the current answer of the risk assessment topic according to the user input when receiving the input operation of the risk assessment topic without the recommended answer by the user; or may include When the user inputs the risk assessment topic with the recommended answer, the current answer of the risk assessment topic is modified according to the user's input.
  • the terminal After receiving the uploading instruction of the user, the terminal uploads the current answer as the confirmation answer corresponding to the risk assessment topic to the server; wherein the confirmation answer is determined by the user according to the risk assessment topic and the recommended answer displayed by the terminal.
  • the server After receiving the confirmation answer uploaded by the terminal, the server uses the confirmation answer to generate some or all of the risk model feature values of the user.
  • the risk model feature value may include other variables in addition to the risk assessment question answer (confirmed answer or recommended answer), and may include the user's historical behavior data in the evaluation basic data, and adopt the user's historical behavior data. Generate other risk model eigenvalues of the user other than the answer to the risk assessment topic. For example, according to the historical behavior data of the user accessing the stock forum included in the evaluation basic data, speaking in the stock forum, etc., the characteristic value of the participation degree of the user to the stock forum may be counted.
  • step 140 the risk assessment result of the user is generated according to the user's risk model feature value, and returned to the user's terminal.
  • step 220 the risk assessment result of the user returned by the server is received and displayed to the user.
  • the user's risk assessment result is obtained by the server after obtaining the user's risk assessment topic and the evaluation basic data, and uses the evaluation basic data to generate at least one recommended answer of the risk assessment topic, according to the user risk model eigenvalue obtained based on the recommended answer. generate.
  • the server takes the user's risk model feature value as the input of the risk model, and the output of the risk model is the user's risk assessment result.
  • the risk model sets a predetermined weight for each risk model eigenvalue, and sets a predetermined score for each value interval of each risk model eigenvalue; when inputting a user's risk model eigenvalue The score of the eigenvalue of the risk model is obtained according to the value interval of the eigenvalue of the risk model of the user, and the weighted sum of the eigenvalue scores of the plurality of risk models is used as the risk assessment result of the user.
  • the risk assessment result can be a single assessment result, and can also include the user's evaluation results in two or more different aspects.
  • the evaluation results of each aspect can be input with some or all of the risk model eigenvalues, based on different risks. Model to come.
  • it may be divided into several feature categories according to the characteristics and uses of the risk model feature values, and the risk model feature values of different categories may be used to generate different aspects of the evaluation results.
  • the risk model feature value includes at least one of the following feature categories: identity information, property status, and personal preference; wherein the identity information category includes at least one of the following risk model feature values: age, gender, education level, family structure;
  • the status category includes at least one of the following risk model eigenvalues: financial assets, non-financial assets, credit card quotas, consumption levels, income levels, travel, debt levels, occupations and insurance, and debt repayment; when the user has an investment behavior, the individual
  • the preference category includes at least one of the following risk model eigenvalues: the length of time the financial asset is held, the breadth of information browsing before the financial asset is purchased, the depth of information browsing before the financial asset is purchased, the speech of the investment community, the number of times the investment business is used, and the number of credit cards.
  • the personal preference includes at least one of the following risk model characteristic values: interest in financial asset investment, activity of financial business The number of credit cards, the number of public utility payments, and the number of donations.
  • the risk assessment results in this example include two aspects: the risk tolerance assessment result and the preference assessment result, wherein the risk tolerance assessment result is based on at least one risk model characteristic value belonging to the identity information category, and at least one belonging to the property status category.
  • the risk model feature value generation; the preference evaluation result is generated according to at least one risk model feature value belonging to the identity information category and at least one risk model feature value belonging to the personal preference category.
  • the user terminal sends a risk assessment request to the server, and the server generates a recommended answer of the user risk assessment topic according to the available evaluation basic data, and adopts the risk model feature based on the recommended answer.
  • the value generates the user's risk assessment result, and the recommended answer can reduce the user's need to answer the question and answer the operation, and improve the efficiency of the risk assessment; the recommended answer generated by the evaluation basic data avoids the wrong answer caused by the user's memory error or improper operation. Improve the accuracy of risk assessment.
  • a user may purchase a financial product sold by a financial product sales platform online, including funds, bonds, and financial management, through an App (application) of a financial product sales platform installed on the terminal.
  • App application
  • the financial product sales platform can only be sold to users whose risk tolerance and preference are in line with the requirements of each financial product.
  • the financial product sales platform needs to risk the users who purchase these financial products for the first time. Evaluation. Users can also initiate risk assessments in the client app of the financial product sales platform.
  • the server of the financial product sales platform queries whether the risk tolerance score and the preference score of the user are saved in the database, and if not, the user can perform risk assessment on the user. .
  • the server sends a message to the user's terminal asking the user to confirm the risk assessment, and the terminal displays the message to the user. If the user agrees to conduct a risk assessment, the App sends a risk assessment request to the server.
  • the user can also initiate risk assessment in the App, and the App sends a risk assessment request to the server according to the user's instructions.
  • Step 305 Query a risk assessment topic applicable to the user from a database of risk assessment topics.
  • Step 310 Send a request message to the App for using the user data for answer recommendation.
  • step 315 the response returned by the App is received. If the user agrees to use the user data, step 320 is performed; otherwise, step 335 is performed.
  • Step 320 Obtain historical behavior data of the browsing history, forum speech record, transaction record, and the like of the user on the platform, and the registration information of the user on the platform, as the basic data of the evaluation of the user.
  • Step 325 using the basic data of the evaluation to obtain a recommended answer of several risk assessment questions.
  • the user's age may be calculated according to the user's ID number; for example, the recommended answer of the user's interest in which financial products may be given according to the user's browsing history on the platform.
  • step 330 the risk assessment topic and the recommended answer are sent to the App.
  • the risk assessment question that cannot be used to obtain the recommended answer by using the basic data of the evaluation, only the risk assessment topic itself is sent, and the user answers. Go to step 340.
  • the App displays the risk assessment title and the recommended answer to the user.
  • the user can answer the question without the recommended answer, or modify the recommended answer.
  • the App is instructed to submit.
  • the app sends the user's confirmation answer to the server.
  • step 335 the risk assessment topic is sent to the App.
  • the App displays the risk assessment topic to the user, and the user answers each question and instructs the App to submit.
  • the app sends the user's confirmation answer to the server.
  • Step 340 receiving a confirmation answer from the user from the App.
  • Step 345 using the user's confirmation answer as the partial risk model feature value, and generating other risk model feature values according to the user's historical behavior record.
  • Step 350 Enter the risk model feature value of the user into the risk tolerance model and the preference model to obtain the user's risk tolerance score and preference score.
  • the risk tolerance model is shown in Table 1:
  • the scores of the identity dimension, the asset dimension, the consumption dimension, and the income dimension may be determined according to the value range in which the user's individual risk model feature values are located in Table 2, and the highest score is used as the wealth level score of the user in Table 1. Then, the score of the eigenvalue of the risk model is determined according to the interval of the eigenvalues of each risk model in Table 1, and then the weighted sum of the scores is taken as the risk tolerance score of the user.
  • the scores of the eigenvalues of the risk model are determined, and the scores of the eigenvalues of all the risk models are summed to obtain X, and then the user's preference score can be obtained according to Equation 1:
  • Step 355 returning the user's risk tolerance score and preference score to the App, which is displayed to the user by the App.
  • the embodiment of the present specification further provides an apparatus for implementing risk assessment applied to a server, and an apparatus for implementing risk assessment applied to the terminal.
  • Both devices can be implemented by software or by hardware or a combination of hardware and software.
  • the CPU Central Process Unit
  • the terminal in which the device for implementing the risk assessment usually includes other hardware such as a chip for transmitting and receiving wireless signals, and the device for implementing the risk assessment is located.
  • the server device usually also includes other hardware such as a board for implementing network communication functions.
  • FIG. 5 is a schematic diagram of an apparatus for implementing risk assessment according to an embodiment of the present disclosure, which is applied to a server, where the apparatus includes a risk assessment request receiving unit, a recommended answer generating unit, a risk model feature value unit, and a risk assessment result generating unit.
  • the risk assessment request receiving unit is configured to receive the risk assessment request sent by the user terminal, and obtain the risk assessment topic of the user;
  • the recommended answer generation unit is configured to acquire the basic data of the assessment of the user, and generate at least one basic data by using the assessment basic data.
  • a risk model feature value unit is configured to obtain a risk model feature value of the user based on the recommended answer
  • a risk assessment result generating unit is configured to generate the user according to the risk model feature value of the user Risk assessment results are returned to the user's terminal.
  • the risk model feature value unit is specifically used to generate one or all risk model feature values of the user by using a recommended answer; or send the user's risk assessment topic and at least one recommended answer.
  • the terminal of the user After receiving the confirmation answer uploaded by the terminal, the terminal of the user generates part or all of the risk model feature values of the user by using the confirmation answer, and the confirmation answer is determined by the user according to the risk assessment question and the recommended answer displayed by the terminal. .
  • the evaluation basic data includes: historical behavior data of the user; the risk model feature value unit is specifically configured to: obtain a partial risk model feature value of the user based on the recommended answer, and adopt the history of the user Behavior data generates other risk model feature values for the user.
  • the risk assessment result generating unit is specifically configured to: obtain a score of the eigenvalue of the risk model according to a value interval in which the eigenvalue of the risk model of the user is located, and weight the eigenvalue scores of the plurality of risk models And as a result of the risk assessment of the user.
  • the risk model feature value includes at least one feature category: identity information, property status, and personal preference;
  • the identity information category includes at least one of the following risk model feature values: age, gender, education level, family structure;
  • the property status category includes at least one of the following risk model characteristic values: financial assets, non-financial assets, credit card quota, consumption level, income level, travel status, debt level, occupation and insurance status, and debt repayment situation;
  • the personal preference category includes at least one of the following risk model characteristic values: duration of holding the financial asset, breadth of information browsing before purchasing the financial asset, depth of information browsing before purchasing the financial asset, speech of the investment community, investment The number of times the business is used, the number of credit cards, the number of public utility contributions, and the number of donations; when the user has no investment behavior, the personal preferences include at least one of the following risk model characteristic values: interest in financial asset investment, and active financial business Degree, non-gold Interest of asset investment, credit card number, the number of public utilities payment, the number of donations.
  • the risk assessment result may include: a risk tolerance evaluation result and a preference evaluation result; the risk tolerance evaluation result is based on at least one risk model characteristic value belonging to the identity information category, and at least one belonging to the property status category.
  • the risk model feature value is generated; the preference evaluation result is generated according to at least one risk model feature value belonging to the identity information category and at least one risk model feature value belonging to the personal preference category.
  • FIG. 6 is a schematic diagram of an apparatus for implementing risk assessment according to an embodiment of the present disclosure, which is applied to a user terminal, where the apparatus includes a risk assessment request sending unit and a risk assessment result receiving unit, where the risk assessment request sending unit is used.
  • the apparatus includes a risk assessment request sending unit and a risk assessment result receiving unit, where the risk assessment request sending unit is used.
  • the risk assessment result receiving unit is configured to receive the risk assessment result of the user returned by the server, and display the result to the user;
  • the risk assessment result of the user is served by the service
  • the terminal uses the evaluation basic data to generate a recommendation answer of at least one risk assessment topic, and generates the feature value of the user risk model obtained based on the recommended answer.
  • the device further includes a recommended answer receiving unit, a current answer modifying unit, and a confirmation answer uploading unit, wherein: the recommended answer receiving unit is configured to receive the risk assessment topic of the user and at least one recommended answer delivered by the server And displaying to the user, using the recommended answer as the current answer of the corresponding risk assessment topic; the current answer modification unit is configured to modify the current answer of the risk assessment topic according to the user input; the confirmation answer uploading unit is configured to receive the upload instruction of the user, Upload the current answer as a confirmation answer to the corresponding risk assessment topic to the server.
  • the recommended answer receiving unit is configured to receive the risk assessment topic of the user and at least one recommended answer delivered by the server And displaying to the user, using the recommended answer as the current answer of the corresponding risk assessment topic
  • the current answer modification unit is configured to modify the current answer of the risk assessment topic according to the user input
  • the confirmation answer uploading unit is configured to receive the upload instruction of the user, Upload the current answer as a confirmation answer to the corresponding risk assessment topic to the server.
  • the risk assessment result includes: a risk tolerance evaluation result and a preference evaluation result.
  • Embodiments of the present specification provide a computer device including a memory and a processor.
  • the computer stores a computer program executable by the processor; when the processor runs the stored computer program, the processor executes the steps of the implementation method of the risk assessment applied to the server in the embodiment of the present specification.
  • the processor executes the steps of the implementation method of the risk assessment applied to the server in the embodiment of the present specification.
  • Embodiments of the present specification provide a terminal that includes a memory and a processor.
  • the computer stores a computer program executable by the processor; and when the processor runs the stored computer program, the processor executes the steps of the method for implementing the risk assessment applied to the terminal in the embodiment of the present specification.
  • the processor executes the steps of the method for implementing the risk assessment applied to the terminal in the embodiment of the present specification.
  • Embodiments of the present specification provide a computer readable storage medium having stored thereon computer programs that, when executed by a processor, perform an implementation method of risk assessment applied to a server in an embodiment of the present specification.
  • a processor executes computer programs that, when executed by a processor, performs an implementation method of risk assessment applied to a server in an embodiment of the present specification.
  • Each step For a detailed description of each step of the implementation method of the risk assessment applied to the server, please refer to the previous content, and will not be repeated.
  • Embodiments of the present specification provide a computer readable storage medium having stored thereon computer programs that, when executed by a processor, perform an implementation method of risk assessment applied to a terminal in an embodiment of the present specification
  • the various steps For a detailed description of each step of the implementation method of the risk assessment applied to the terminal, please refer to the previous content, and will not be repeated.
  • a computing device includes one or more processors (CPUs), input/output interfaces, network interfaces, and memory.
  • processors CPUs
  • input/output interfaces network interfaces
  • memory volatile and non-volatile memory
  • the memory may include non-persistent memory, random access memory (RAM), and/or non-volatile memory in a computer readable medium, such as read only memory (ROM) or flash memory.
  • RAM random access memory
  • ROM read only memory
  • Memory is an example of a computer readable medium.
  • Computer readable media includes both permanent and non-persistent, removable and non-removable media.
  • Information storage can be implemented by any method or technology.
  • the information can be computer readable instructions, data structures, modules of programs, or other data.
  • Examples of computer storage media include, but are not limited to, phase change memory (PRAM), static random access memory (SRAM), dynamic random access memory (DRAM), other types of random access memory (RAM), read only memory. (ROM), electrically erasable programmable read only memory (EEPROM), flash memory or other memory technology, compact disk read only memory (CD-ROM), digital versatile disk (DVD) or other optical storage, Magnetic tape cartridges, magnetic tape storage or other magnetic storage devices or any other non-transportable media can be used to store information that can be accessed by a computing device.
  • computer readable media does not include temporary storage of computer readable media, such as modulated data signals and carrier waves.
  • embodiments of the present specification can be provided as a method, system, or computer program product.
  • embodiments of the present specification can take the form of an entirely hardware embodiment, an entirely software embodiment or a combination of software and hardware.
  • embodiments of the present specification can take the form of a computer program product embodied on one or more computer usable storage media (including but not limited to disk storage, CD-ROM, optical storage, etc.) having computer usable program code embodied therein. .

Abstract

A method for implementing risk assessment, applied to a server. The method comprises: receiving a risk assessment request sent by a terminal of a user, and obtaining a risk assessment question of the user (110); obtaining assessment basic data of the user, and generating a recommended answer to at least one risk assessment question by using the assessment basic data (120); obtaining a risk model characteristic value of the user, based on the recommended answer (130); and generating a risk assessment result of the user according to the risk model characteristic value of the user, and returning the risk assessment result to the terminal of the user (140).

Description

风险测评的实现方法和装置Method and device for implementing risk assessment 技术领域Technical field
本说明书涉及网络通信技术领域,尤其涉及一种风险测评的实现方法和装置。The present specification relates to the field of network communication technologies, and in particular, to a method and apparatus for implementing risk assessment.
背景技术Background technique
高新技术的不断进步,在推动经济发展的同时促进了金融创新。互联网金融作为金融和科技相结合的产物,在日常生活中扮演着越来越重要的角色。用户可以通过网络管理账目、进行支付、购买各种金融产品等。The continuous advancement of high technology has promoted financial innovation while promoting economic development. As a product of the combination of finance and technology, Internet finance plays an increasingly important role in daily life. Users can manage accounts, make payments, purchase various financial products, and more through the network.
一些金融产品对购买者的风险承受能力有一定的要求,在销售方向用户出售这些金融产品前,会对用户进行风险测评。通过网络进行的风险测评通常是由在终端上向用户显示多道题目,由用户给出答案,根据这些答案评估用户的风险承受水平。过多的题目会造成用户的负担,而过少的题目则可能造成评估结果的偏差。Some financial products have certain requirements on the buyer's risk tolerance, and the user will conduct risk assessment before selling the financial products to the users. Risk assessment through the network is usually performed by displaying multiple questions to the user on the terminal, and the user gives an answer based on which the user's risk tolerance level is evaluated. Too many questions can cause a burden on the user, while too few problems can cause deviations in the evaluation results.
发明内容Summary of the invention
有鉴于此,本说明书提供一种风险测评的实现方法,应用在服务端,所述方法包括:In view of this, the present specification provides a method for implementing risk assessment, which is applied to a server, and the method includes:
接收用户终端发送的风险测评请求,获取所述用户的风险测评题目;Receiving a risk assessment request sent by the user terminal, and acquiring a risk assessment question of the user;
获取所述用户的测评基础数据,采用测评基础数据生成至少一道所述风险测评题目的推荐答案;Obtaining the evaluation basic data of the user, and using the evaluation basic data to generate at least one recommended answer of the risk assessment topic;
基于推荐答案得到所述用户的风险模型特征值;Obtaining a risk model feature value of the user based on the recommended answer;
根据所述用户的风险模型特征值生成所述用户的风险测评结果,并返回给所述用户的终端。Generating a risk assessment result of the user according to the risk model feature value of the user, and returning the result to the terminal of the user.
本说明书提供的一种风险测评的实现方法,应用在用户的终端,所述方法包括:The method for implementing the risk assessment provided by the present specification is applied to a user terminal, and the method includes:
根据用户的指示,向服务端发送所述用户的风险测评请求;Sending the user's risk assessment request to the server according to the user's instruction;
接收服务端返回的所述用户的风险测评结果,显示给用户;所述用户的风险测评结果由服务端在获取所述用户的风险测评题目和测评基础数据后,采用测评基础数据生成 出至少一道风险测评题目的推荐答案,根据基于推荐答案得到的所述用户风险模型特征值生成。Receiving, by the server, the risk assessment result of the user returned by the server to the user; the risk assessment result of the user is generated by the server after acquiring the risk assessment topic and the evaluation basic data of the user, and using the basic data of the assessment to generate at least one The recommended answer of the risk assessment topic is generated based on the user risk model feature value obtained based on the recommended answer.
本说明书还提供了一种风险测评的实现装置,应用在服务端,所述装置包括:The present specification also provides an apparatus for implementing risk assessment, which is applied to a server, and the apparatus includes:
风险测评请求接收单元,用于接收用户终端发送的风险测评请求,获取所述用户的风险测评题目;a risk assessment request receiving unit, configured to receive a risk assessment request sent by the user terminal, and obtain a risk assessment question of the user;
推荐答案生成单元,用于获取所述用户的测评基础数据,采用测评基础数据生成至少一道所述风险测评题目的推荐答案;a recommendation answer generating unit, configured to acquire the evaluation basic data of the user, and generate at least one recommended answer of the risk assessment topic by using the evaluation basic data;
风险模型特征值单元,用于基于推荐答案得到所述用户的风险模型特征值;a risk model feature value unit, configured to obtain a risk model feature value of the user based on the recommended answer;
风险测评结果生成单元,用于根据所述用户的风险模型特征值生成所述用户的风险测评结果,并返回给所述用户的终端。The risk assessment result generating unit is configured to generate a risk assessment result of the user according to the risk model feature value of the user, and return the result to the terminal of the user.
本说明书提供的一种风险测评的实现装置,应用在用户的终端,所述装置包括:The apparatus for implementing risk assessment provided by the present specification is applied to a terminal of a user, and the apparatus includes:
风险测评请求发送单元,用于根据用户的指示,向服务端发送所述用户的风险测评请求;a risk assessment request sending unit, configured to send, according to an instruction of the user, the risk assessment request of the user to the server;
风险测评结果接收单元,用于接收服务端返回的所述用户的风险测评结果,显示给用户;所述用户的风险测评结果由服务端在获取所述用户的风险测评题目和测评基础数据后,采用测评基础数据生成出至少一道风险测评题目的推荐答案,根据基于推荐答案得到的所述用户风险模型特征值生成。The risk assessment result receiving unit is configured to receive the risk assessment result of the user returned by the server, and display the result to the user; the risk assessment result of the user is obtained by the server after acquiring the risk assessment topic and the evaluation basic data of the user. A recommendation answer of at least one risk assessment topic is generated by using the evaluation basic data, and is generated according to the user risk model feature value obtained based on the recommended answer.
本说明书提供的一种计算机设备,包括:存储器和处理器;所述存储器上存储有可由处理器运行的计算机程序;所述处理器运行所述计算机程序时,执行上述应用在服务端的风险测评的实现方法所述的步骤。The computer device provided by the present specification includes: a memory and a processor; the memory stores a computer program executable by the processor; and when the processor runs the computer program, performing the risk assessment of the application on the server Implement the steps described in the method.
本说明书还提供了一种终端,包括:存储器和处理器;所述存储器上存储有可由处理器运行的计算机程序;所述处理器运行所述计算机程序时,执行上述应用在终端上的风险测评的实现方法所述的步骤。The present specification also provides a terminal comprising: a memory and a processor; the memory storing a computer program executable by the processor; and when the processor runs the computer program, performing risk assessment of the application on the terminal The steps described in the implementation method.
本说明书提供的一种计算机可读存储介质,其上存储有计算机程序,所述计算机程序被处理器运行时,执行上述应用在服务端的风险测评的实现方法所述的步骤。The present specification provides a computer readable storage medium having stored thereon a computer program that, when executed by a processor, performs the steps described above for implementing the risk assessment of the application at the server.
本说明书还提供了一种计算机可读存储介质,其上存储有计算机程序,所述计算机程序被处理器运行时,执行上述应用在终端上的风险测评的实现方法所述的步骤。The present specification also provides a computer readable storage medium having stored thereon a computer program that, when executed by a processor, performs the steps described above for implementing the risk assessment on the terminal.
由以上技术方案可见,本说明书的实施例中,由服务端按照可获取的测评基础数据 来生成用户风险测评题目的推荐答案,并根据基于推荐答案得出的风险模型特征值来生成用户的风险测评结果,由于用户无需对有推荐答案的题目作答,减少了用户的操作,提高了风险测评的效率;同时从测评基础数据得出的推荐答案通常能准确反映用户的情况,避免了因用户记忆不准确、操作失误等造成的答案错误,提高了风险测评的准确度。It can be seen from the above technical solution that in the embodiment of the present specification, the server generates a recommended answer of the user risk assessment topic according to the available evaluation basic data, and generates a user risk according to the risk model feature value based on the recommended answer. As a result of the evaluation, the user does not need to answer the question with the recommended answer, which reduces the user's operation and improves the efficiency of the risk assessment. At the same time, the recommended answer from the basic data of the evaluation usually accurately reflects the user's situation and avoids the user's memory. Errors caused by inaccuracies, operational errors, etc., improve the accuracy of risk assessment.
附图说明DRAWINGS
图1是本说明书实施例中一种应用在服务端的风险测评的实现方法的流程图;1 is a flowchart of a method for implementing risk assessment applied to a server in an embodiment of the present specification;
图2是本说明书实施例中一种应用在终端上的风险测评的实现方法的流程图;2 is a flowchart of a method for implementing risk assessment applied to a terminal in an embodiment of the present specification;
图3是本说明书应用示例中一种服务端对用户风险测评请求的处理流程图;3 is a flowchart of processing of a server-side user risk assessment request in an application example of the present specification;
图4是终端或服务端所在设备的一种硬件结构图;4 is a hardware structure diagram of a device where a terminal or a server is located;
图5是本说明书实施例中一种应用在服务端的风险测评的实现装置的逻辑结构图;5 is a logical structural diagram of an apparatus for implementing risk assessment applied to a server in an embodiment of the present specification;
图6是本说明书实施例中一种应用在终端上的风险测评的实现装置的逻辑结构图。FIG. 6 is a logical structural diagram of an apparatus for implementing risk assessment applied to a terminal in an embodiment of the present specification.
具体实施方式Detailed ways
本说明书的实施例提出一种新的风险测评的实现方法,在收到用户的终端发出风险测评请求后,服务端获取用户的风险测评题目和测评基础数据,利用测评基础数据生成推荐答案,并采用以推荐答案为基础得到的风险模型特征值生成用户的风险测评结果,推荐答案能够减少用户需要作答的题目和答题操作,减轻了用户的负担,而由测评基础数据生成的推荐答案避免了因用户记忆有误或操作不当造成的答题错误,在提高风险测评效率的同时增加了风险测评的准确度。The embodiment of the present specification proposes a new method for implementing risk assessment. After receiving the risk assessment request from the user terminal, the server obtains the user's risk assessment topic and the evaluation basic data, and uses the evaluation basic data to generate a recommendation answer, and The risk model evaluation result based on the recommended answer is used to generate the user's risk assessment result. The recommended answer can reduce the user's need to answer the question and answer the operation, and reduce the burden on the user, and the recommended answer generated by the evaluation basic data avoids the cause. Errors in the user's memory or incorrect operation result in the accuracy of risk assessment and increase the accuracy of risk assessment.
本说明书的实施例中,用户通过自己的终端使用某个网络服务提供商的服务。网络服务提供商的服务端与用户的终端之间通过网络相互可访问,用户可以通过安装在终端上的客户端软件访问服务端,也可以通过终端上的浏览器或其他应用程度访问服务端。其中,用户的终端可以是手机、平板电脑、PC(Personal Computer,个人电脑)、笔记本等设备;服务端可以运行在一个设备上,也可以是由两个或两个以上分担不同职责的设备、相互协同来实现本说明书实施例中服务端的各项功能,不做限定。In the embodiment of the present specification, the user uses the service of a certain network service provider through his own terminal. The server of the network service provider and the terminal of the user are mutually accessible through the network, and the user can access the server through the client software installed on the terminal, or access the server through the browser or other application level of the terminal. The user's terminal may be a mobile phone, a tablet computer, a PC (Personal Computer), a notebook, etc.; the server may run on one device, or may be two or more devices sharing different responsibilities, The functions of the server in the embodiment of the present specification are implemented in cooperation with each other, and are not limited.
本说明书的实施例中,风险测评的实现方法应用在服务端的流程如图1所示,应用在用户终端上的流程如图2所示。In the embodiment of the present specification, the flow of the risk assessment implementation method applied to the server is as shown in FIG. 1 , and the process applied to the user terminal is as shown in FIG. 2 .
在终端上,步骤210,根据用户的指示,向服务端发送所述用户的风险测评请求。On the terminal, in step 210, the user's risk assessment request is sent to the server according to the user's instruction.
在服务端,步骤110,接收用户终端发送的风险测评请求,获取所述用户的风险测评题目。At the server, step 110, receiving a risk assessment request sent by the user terminal, and acquiring the risk assessment topic of the user.
本说明书的实施例中,根据网络服务提供商在实际应用场景中的业务规则,当缺少用户的风险测评结果来进行业务时,服务端通过终端告知用户需要进行风险测评;用户也可以在终端上主动发起风险测评请求。当终端收到用户进行风险测评的指示后,向服务端发送该用户的风险测评请求。In the embodiment of the present specification, according to the service rule of the network service provider in the actual application scenario, when the user's risk assessment result is lacking to perform the service, the server informs the user through the terminal that the risk assessment needs to be performed; the user may also be on the terminal. Proactively initiate a risk assessment request. After receiving the indication of the user's risk assessment, the terminal sends the user's risk assessment request to the server.
当服务端收到终端发送的风险测评请求后,获取该用户的风险测评题目。根据实际应用场景的风险测评需要,用户的风险测评题目可能因所要进行的业务、用户的特征等因素而不同。另外,服务端可以从预定的网络存储位置读取用户的风险测评题目,也可以从其他的服务端请求风险测评题目。本说明书的实施例对上述两点均不做限定。After receiving the risk assessment request sent by the terminal, the server obtains the risk assessment question of the user. According to the risk assessment needs of the actual application scenario, the user's risk assessment topic may be different depending on the business to be performed, the characteristics of the user, and the like. In addition, the server can read the user's risk assessment topic from the predetermined network storage location, and can also request the risk assessment topic from other server terminals. The embodiments of the present specification do not limit the above two points.
在服务端,步骤120,获取所述用户的测评基础数据,采用测评基础数据生成至少一道所述风险测评题目的推荐答案。On the server side, in step 120, the evaluation basic data of the user is obtained, and at least one recommended answer of the risk assessment topic is generated by using the evaluation basic data.
服务端在得到用户的风险测评题目后,获取该用户的测评基础数据。测评基础数据可以是任意与该用户的风险测评相关的数据,例如可以包括用户的注册信息、用户的历史行为数据、利用各种模型对用户的评估结论等中的一种到多种。After obtaining the user's risk assessment topic, the server obtains the basic data of the user's evaluation. The evaluation basic data may be any data related to the user's risk assessment, and may include, for example, one or more of the user's registration information, the user's historical behavior data, and the evaluation conclusions of the user using various models.
本说明书实施例中对测评基础数据的来源不做限定。例如,服务端可以从本网络服务提供商的系统中提取,也可以向其他网络服务提供商、政府机构等的系统查询,等等。在一些应用场景中,服务端可以根据具体的风险测评题目来获取与题目相关的数据作为测评基础数据。In the embodiment of the present specification, the source of the evaluation basic data is not limited. For example, the server can be extracted from the system of the network service provider, or can be queried by other network service providers, government agencies, and the like. In some application scenarios, the server can obtain the data related to the topic as the basic data of the assessment according to the specific risk assessment topic.
在一些应用场景中,服务端可以在得到用户的许可后,再获取作为测评基础数据的用户数据。具体而言,服务端可以在收到终端的风险测评请求后,向终端发送用户数据使用请求,由终端显示给用户;终端在收到用户的确认操作后,向服务端发送用户数据使用许可;服务端收到用户数据使用许可后再获取用户的测评基础数据。In some application scenarios, the server may obtain user data as the basic data for evaluation after obtaining the permission of the user. Specifically, after receiving the risk assessment request of the terminal, the server may send a user data usage request to the terminal, and the terminal displays the user data usage request to the user; after receiving the user's confirmation operation, the terminal sends the user data usage permission to the server; After receiving the user data license, the server obtains the user's evaluation basic data.
服务端利用测评基础数据,自动生成一道至多道风险测评题目的推荐答案。根据具体的风险测评题目和测评基础数据,服务端可以采用各种方式来生成风险测评题目的推荐答案,不做限定。服务端可以直接将某些测评基础数据作为某些风险测评题目的答案(如用户的性别);可以对某些测评基础数据进行统计或计算后得出某些风险测评题目的答案(如根据测评基础数据中的身份证号码计算用户的年龄,再如根据测评基础数据中用户买卖股票的成交记录计算用户的平均股票持有时长);也可以将某些测评基础数据作为训练完成的机器学习模型的输入,依据模型的输出来得到推荐答案(如将测评基础数据中用户购买各类金融资产、浏览各种金融信息的历史记录输入训练后的模型,来评估用户对投资的熟悉程度)。The server uses the basic data of the assessment to automatically generate a recommended answer for at most one risk assessment topic. According to the specific risk assessment topic and the evaluation basic data, the server can use various methods to generate the recommended answers of the risk assessment topic, without limitation. The server can directly use some of the evaluation basic data as the answers to some risk assessment questions (such as the user's gender); some of the evaluation basic data can be statistically or calculated to obtain the answers to some risk assessment questions (eg, based on the assessment) The ID number in the basic data is used to calculate the age of the user, and the average stock holding duration of the user is calculated according to the transaction record of the user buying and selling stocks in the basic data of the evaluation; some basic data of the evaluation can also be used as a machine learning model for training completion. The input is based on the output of the model to obtain the recommended answer (such as the user's purchase of various financial assets in the evaluation basic data, browsing the history of various financial information into the trained model to assess the user's familiarity with the investment).
在服务端,步骤130,基于推荐答案得到该用户的风险模型特征值。On the server side, in step 130, the risk model feature value of the user is obtained based on the recommended answer.
风险模型特征值是在利用某个既定的风险模型对某个用户做出风险测评结论时所需要的该用户的全部输入信息,例如可以包括用户的性别、年龄、年收入额、年消费额、资产额度、债务额度、和/或信用卡额度等等。风险模型可以是匹配于实际应用场景需求的任何形式,不做限定。The risk model eigenvalue is all the input information of the user required to make a risk assessment conclusion for a certain user by using a certain risk model, and may include, for example, the user's gender, age, annual income, annual consumption, Asset quota, debt limit, and/or credit card limit, etc. The risk model can be any form that matches the needs of the actual application scenario and is not limited.
当服务端为所有的风险测评题目都生成有推荐答案时,服务端可以采用推荐答案生成所述用户的部分或全部风险模型特征值(如直接将推荐答案作为部分或全部的风险模型特征值),而无需再由用户对风险测评题目作答。When the server generates a recommended answer for all the risk assessment questions, the server may generate some or all of the risk model feature values of the user by using the recommended answer (eg, directly recommend the answer as part or all of the risk model feature values) Instead of having to answer the risk assessment questions by the user.
当服务端不能为有的风险测评题目生成推荐答案时,或者在一些应用场景中,希望采用经过用户确认的风险测评题目的答案来对用户进行风险测评时,可以采用以下过程来得到该用户的风险模型特征值:When the server cannot generate a recommended answer for a risk assessment topic, or in some application scenarios, if it is desired to use the answer of the user-recognized risk assessment topic to perform risk assessment on the user, the following process may be used to obtain the user's Risk model eigenvalues:
由服务端将用户的风险测评题目和至少一个推荐答案发送给该用户的终端。终端将服务端下发的风险测评题目和至少一个推荐答案显示给用户,并且将推荐答案作为对应风险测评题目的当前答案。终端根据用户的输入修改风险测评题目的当前答案;可以包括在收到用户对没有推荐答案的风险测评题目的输入操作时,依据用户输入得到该风险测评题目的当前答案;也可以包括在收到用户对有推荐答案的风险测评题目的输入操作时,依据用户的输入修改该风险测评题目的当前答案。终端在收到用户的上传指令后,将当前答案作为对应风险测评题目的确认答案上传给服务端;其中,确认答案由用户根据终端显示的风险测评题目和推荐答案确定。服务端在收到终端上传的确认答案后,采用确认答案生成该用户的部分或全部风险模型特征值。The user's risk assessment topic and at least one recommended answer are sent by the server to the user's terminal. The terminal displays the risk assessment topic and at least one recommended answer delivered by the server to the user, and uses the recommended answer as the current answer of the corresponding risk assessment topic. The terminal modifies the current answer of the risk assessment topic according to the input of the user; and may include obtaining the current answer of the risk assessment topic according to the user input when receiving the input operation of the risk assessment topic without the recommended answer by the user; or may include When the user inputs the risk assessment topic with the recommended answer, the current answer of the risk assessment topic is modified according to the user's input. After receiving the uploading instruction of the user, the terminal uploads the current answer as the confirmation answer corresponding to the risk assessment topic to the server; wherein the confirmation answer is determined by the user according to the risk assessment topic and the recommended answer displayed by the terminal. After receiving the confirmation answer uploaded by the terminal, the server uses the confirmation answer to generate some or all of the risk model feature values of the user.
在一些应用场景中,风险模型特征值中除了风险测评题目的答案(确认答案或推荐答案),还可以包括其他变量,可以在测评基础数据中包括用户的历史行为数据,采用用户的历史行为数据生成该用户的除风险测评题目答案以外的其他风险模型特征值。例如,可以根据测评基础数据中包括的用户访问股票论坛、在股票论坛发言等的历史行为数据,来统计出该用户对股票论坛的参与程度特征值。In some application scenarios, the risk model feature value may include other variables in addition to the risk assessment question answer (confirmed answer or recommended answer), and may include the user's historical behavior data in the evaluation basic data, and adopt the user's historical behavior data. Generate other risk model eigenvalues of the user other than the answer to the risk assessment topic. For example, according to the historical behavior data of the user accessing the stock forum included in the evaluation basic data, speaking in the stock forum, etc., the characteristic value of the participation degree of the user to the stock forum may be counted.
在服务端,步骤140,根据用户的风险模型特征值生成该用户的风险测评结果,并返回给该用户的终端。On the server side, in step 140, the risk assessment result of the user is generated according to the user's risk model feature value, and returned to the user's terminal.
在终端上,步骤220,接收服务端返回的该用户的风险测评结果,显示给用户。该用户的风险测评结果由服务端在获取该用户的风险测评题目和测评基础数据后,采用测评基础数据生成出至少一道风险测评题目的推荐答案,根据基于推荐答案得到的该用户风险模型特征值生成。On the terminal, in step 220, the risk assessment result of the user returned by the server is received and displayed to the user. The user's risk assessment result is obtained by the server after obtaining the user's risk assessment topic and the evaluation basic data, and uses the evaluation basic data to generate at least one recommended answer of the risk assessment topic, according to the user risk model eigenvalue obtained based on the recommended answer. generate.
服务端将用户的风险模型特征值作为风险模型的输入,该风险模型的输出即为该用户的风险测评结果。在一个例子中,风险模型中为每个风险模型特征值设置预定的权重,并为每个风险模型特征值的不同取值区间设置既定的分值;当输入某个用户的风险模型特征值时,根据该用户的某个风险模型特征值所在的取值区间得到该风险模型特征值的得分,以若干个风险模型特征值得分的加权和作为该用户的风险测评结果。The server takes the user's risk model feature value as the input of the risk model, and the output of the risk model is the user's risk assessment result. In one example, the risk model sets a predetermined weight for each risk model eigenvalue, and sets a predetermined score for each value interval of each risk model eigenvalue; when inputting a user's risk model eigenvalue The score of the eigenvalue of the risk model is obtained according to the value interval of the eigenvalue of the risk model of the user, and the weighted sum of the eigenvalue scores of the plurality of risk models is used as the risk assessment result of the user.
风险测评结果可以是一个单一的测评结果,也可以包括用户在两个到多个不同方面的测评结果,每个方面的测评结果可以以部分或全部的风险模型特征值作为输入、基于不同的风险模型来得出。The risk assessment result can be a single assessment result, and can also include the user's evaluation results in two or more different aspects. The evaluation results of each aspect can be input with some or all of the risk model eigenvalues, based on different risks. Model to come.
在一些应用场景中,可以根据风险模型特征值自身的特点、用途等因素来划分为若干个特征类别,不同类别的风险模型特征值可以用来生成不同方面的测评结果。In some application scenarios, it may be divided into several feature categories according to the characteristics and uses of the risk model feature values, and the risk model feature values of different categories may be used to generate different aspects of the evaluation results.
在一个例子中,风险模型特征值包括以下至少一个特征类别:身份信息、财产状况、个人偏好;其中,身份信息类别包括以下至少一个风险模型特征值:年龄、性别、教育程度、家庭结构;财产状况类别包括以下至少一个风险模型特征值:金融资产、非金融资产、信用卡额度、消费水平、收入水平、出行情况、负债水平、职业及保险情况、偿债情况;当用户有投资行为时,个人偏好类别包括以下至少一个风险模型特征值:持有金融资产的时长、购买金融资产前的信息浏览广度、购买金融资产前的信息浏览深度、投资社区的发言情况、投资业务的使用次数、信用卡数量、公共事业缴费次数、捐赠次数;当用户没有投资行为时,个人偏好包括以下至少一个风险模型特征值:对金融资产 投资的兴趣度、金融业务的活跃程度、对非金融资产投资的兴趣度、信用卡数量、公共事业缴费次数、捐赠次数。这个例子中的风险测评结果包括两个方面:风险承受能力测评结果和偏好测评结果,其中,风险承受能力测评结果根据至少一个属于身份信息类别的风险模型特征值、和至少一个属于财产状况类别的风险模型特征值生成;偏好测评结果根据至少一个属于身份信息类别的风险模型特征值、和至少一个属于个人偏好类别的风险模型特征值生成。In one example, the risk model feature value includes at least one of the following feature categories: identity information, property status, and personal preference; wherein the identity information category includes at least one of the following risk model feature values: age, gender, education level, family structure; The status category includes at least one of the following risk model eigenvalues: financial assets, non-financial assets, credit card quotas, consumption levels, income levels, travel, debt levels, occupations and insurance, and debt repayment; when the user has an investment behavior, the individual The preference category includes at least one of the following risk model eigenvalues: the length of time the financial asset is held, the breadth of information browsing before the financial asset is purchased, the depth of information browsing before the financial asset is purchased, the speech of the investment community, the number of times the investment business is used, and the number of credit cards. When the user has no investment behavior, the personal preference includes at least one of the following risk model characteristic values: interest in financial asset investment, activity of financial business The number of credit cards, the number of public utility payments, and the number of donations. The risk assessment results in this example include two aspects: the risk tolerance assessment result and the preference assessment result, wherein the risk tolerance assessment result is based on at least one risk model characteristic value belonging to the identity information category, and at least one belonging to the property status category. The risk model feature value generation; the preference evaluation result is generated according to at least one risk model feature value belonging to the identity information category and at least one risk model feature value belonging to the personal preference category.
可见,本说明书的实施例中,用户的终端向服务端发出风险测评请求,服务端按照可获取的测评基础数据来生成用户风险测评题目的推荐答案,采用以推荐答案为基础得到的风险模型特征值生成用户的风险测评结果,推荐答案能够减少用户需要作答的题目和答题操作,提高了风险测评的效率;由测评基础数据生成的推荐答案避免了因用户记忆有误或操作不当造成的答题错误,提高了风险测评的准确度。It can be seen that, in the embodiment of the present specification, the user terminal sends a risk assessment request to the server, and the server generates a recommended answer of the user risk assessment topic according to the available evaluation basic data, and adopts the risk model feature based on the recommended answer. The value generates the user's risk assessment result, and the recommended answer can reduce the user's need to answer the question and answer the operation, and improve the efficiency of the risk assessment; the recommended answer generated by the evaluation basic data avoids the wrong answer caused by the user's memory error or improper operation. Improve the accuracy of risk assessment.
上述对本说明书特定实施例进行了描述。其它实施例在所附权利要求书的范围内。在一些情况下,在权利要求书中记载的动作或步骤可以按照不同于实施例中的顺序来执行并且仍然可以实现期望的结果。另外,在附图中描绘的过程不一定要求示出的特定顺序或者连续顺序才能实现期望的结果。在某些实施方式中,多任务处理和并行处理也是可以的或者可能是有利的。The foregoing description of the specific embodiments of the specification has been described. Other embodiments are within the scope of the following claims. In some cases, the actions or steps recited in the claims can be performed in a different order than the embodiments and still achieve the desired results. In addition, the processes depicted in the figures are not necessarily in a particular order or in a sequential order to achieve the desired results. In some embodiments, multitasking and parallel processing are also possible or may be advantageous.
在本说明书的一个应用示例中,用户可以通过安装在自己终端上的某个金融产品销售平台的App(应用程序)在线上购买某个金融产品销售平台出售的金融产品,包括基金、债券、理财产品等。对其中一些具有一定风险程度的金融产品,该金融产品销售平台只能出售给风险承受能力和偏好均符合各个金融产品要求的用户,该金融产品销售平台需要对首次购买这些金融产品的用户进行风险测评。用户也可以在该金融产品销售平台的客户端App中主动发起风险测评。In an application example of this specification, a user may purchase a financial product sold by a financial product sales platform online, including funds, bonds, and financial management, through an App (application) of a financial product sales platform installed on the terminal. Products, etc. For some financial products with certain degree of risk, the financial product sales platform can only be sold to users whose risk tolerance and preference are in line with the requirements of each financial product. The financial product sales platform needs to risk the users who purchase these financial products for the first time. Evaluation. Users can also initiate risk assessments in the client app of the financial product sales platform.
当用户启动App、或者请求交易下单时,该金融产品销售平台的服务端查询数据库中是否保存有该用户的风险承受能力得分和偏好得分,如果没有,则该用户可以对该用户进行风险测评。服务端向用户的终端发送请用户确认进行风险测评的消息,由终端显示给用户。如果用户同意进行风险测评,则App向服务端发送风险测评请求。用户也可以在App中主动发起风险测评,App根据用户的指示,向服务端发送风险测评请求。When the user starts the application or requests the transaction to place an order, the server of the financial product sales platform queries whether the risk tolerance score and the preference score of the user are saved in the database, and if not, the user can perform risk assessment on the user. . The server sends a message to the user's terminal asking the user to confirm the risk assessment, and the terminal displays the message to the user. If the user agrees to conduct a risk assessment, the App sends a risk assessment request to the server. The user can also initiate risk assessment in the App, and the App sends a risk assessment request to the server according to the user's instructions.
服务端在收到App的风险测评请求后的处理流程如图3所示。The processing flow after the server receives the risk assessment request from the App is shown in Figure 3.
步骤305,从风险测评题目的数据库中查询适用于该用户的风险测评题目。Step 305: Query a risk assessment topic applicable to the user from a database of risk assessment topics.
步骤310,向App发送使用用户数据进行答案推荐的请求消息。Step 310: Send a request message to the App for using the user data for answer recommendation.
步骤315,接收App返回的响应,如果用户同意使用其用户数据,执行步骤320,否则转步骤335。In step 315, the response returned by the App is received. If the user agrees to use the user data, step 320 is performed; otherwise, step 335 is performed.
步骤320,获取该用户在本平台的浏览记录、论坛发言记录、交易记录等历史行为数据,以及该用户在本平台的注册信息,作为该用户的测评基础数据。Step 320: Obtain historical behavior data of the browsing history, forum speech record, transaction record, and the like of the user on the platform, and the registration information of the user on the platform, as the basic data of the evaluation of the user.
步骤325,利用测评基础数据得出若干道风险测评题目的推荐答案。例如,对用户的年龄题目,可以按照用户的身份证号码计算出用户的年龄;再如,可以按照用户在平台的浏览记录来给出用户对哪些金融产品感兴趣的题目的推荐答案。 Step 325, using the basic data of the evaluation to obtain a recommended answer of several risk assessment questions. For example, for the user's age topic, the user's age may be calculated according to the user's ID number; for example, the recommended answer of the user's interest in which financial products may be given according to the user's browsing history on the platform.
步骤330,将风险测评题目和推荐答案发送给App。对用测评基础数据无法得出推荐答案的风险测评题目,只发送该风险测评题目本身,由用户作答。转步骤340。In step 330, the risk assessment topic and the recommended answer are sent to the App. For the risk assessment question that cannot be used to obtain the recommended answer by using the basic data of the evaluation, only the risk assessment topic itself is sent, and the user answers. Go to step 340.
App将风险测评题目和推荐答案显示给用户,用户可以对没有推荐答案的题目作答,也可以修改推荐答案,在确认所有题目的答案后,指示App提交。App将用户的确认答案发送给服务端。The App displays the risk assessment title and the recommended answer to the user. The user can answer the question without the recommended answer, or modify the recommended answer. After confirming the answers to all the questions, the App is instructed to submit. The app sends the user's confirmation answer to the server.
步骤335,将风险测评题目发送给App。In step 335, the risk assessment topic is sent to the App.
App将风险测评题目显示给用户,由用户对每道题目作答并指示App提交。App将用户的确认答案发送给服务端。The App displays the risk assessment topic to the user, and the user answers each question and instructs the App to submit. The app sends the user's confirmation answer to the server.
步骤340,从App接收用户的确认答案。 Step 340, receiving a confirmation answer from the user from the App.
步骤345,以用户的确认答案作为部分风险模型特征值,根据用户的历史行为记录生成其他的风险模型特征值。Step 345: using the user's confirmation answer as the partial risk model feature value, and generating other risk model feature values according to the user's historical behavior record.
步骤350,将用户的风险模型特征值输入风险承受能力模型和偏好模型,得到用户的风险承受能力得分和偏好得分。Step 350: Enter the risk model feature value of the user into the risk tolerance model and the preference model to obtain the user's risk tolerance score and preference score.
在一个例子中,风险承受能力模型如表1所示:In one example, the risk tolerance model is shown in Table 1:
表1Table 1
Figure PCTCN2018108918-appb-000001
Figure PCTCN2018108918-appb-000001
表2Table 2
Figure PCTCN2018108918-appb-000002
Figure PCTCN2018108918-appb-000002
Figure PCTCN2018108918-appb-000003
Figure PCTCN2018108918-appb-000003
本例中,可以根据表2中用户的各个风险模型特征值所在的取值区间确定身份维度、资产维度、消费维度、收入维度的得分,以其中最高的得分作为表1中用户的财富水平得分,然后按照表1中各个风险模型特征值的所在区间确定该风险模型特征值的得分,然后将得分的加权和作为该用户的风险承受能力得分。In this example, the scores of the identity dimension, the asset dimension, the consumption dimension, and the income dimension may be determined according to the value range in which the user's individual risk model feature values are located in Table 2, and the highest score is used as the wealth level score of the user in Table 1. Then, the score of the eigenvalue of the risk model is determined according to the interval of the eigenvalues of each risk model in Table 1, and then the weighted sum of the scores is taken as the risk tolerance score of the user.
本例中,偏好模型中的风险模型特征值如表3所示:In this example, the risk model eigenvalues in the preference model are shown in Table 3:
表3table 3
Figure PCTCN2018108918-appb-000004
Figure PCTCN2018108918-appb-000004
Figure PCTCN2018108918-appb-000005
Figure PCTCN2018108918-appb-000005
Figure PCTCN2018108918-appb-000006
Figure PCTCN2018108918-appb-000006
按照表3中各个风险模型特征值的所在区间确定该风险模型特征值的得分,将所有风险模型特征值的得分加总后得到X,然后可以根据式1得到用户的偏好得分:According to the interval of the eigenvalues of each risk model in Table 3, the scores of the eigenvalues of the risk model are determined, and the scores of the eigenvalues of all the risk models are summed to obtain X, and then the user's preference score can be obtained according to Equation 1:
exp(x)/(exp(x)+1)*100  式1Exp(x)/(exp(x)+1)*100 Equation 1
步骤355,向App返回用户的风险承受能力得分和偏好得分,由App显示给用户。 Step 355, returning the user's risk tolerance score and preference score to the App, which is displayed to the user by the App.
与上述流程实现对应,本说明书的实施例还提供了一种应用在服务端的风险测评的实现装置,和一种应用在终端上的风险测评的实现装置。这两种装置均可以通过软件实现,也可以通过硬件或者软硬件结合的方式实现。以软件实现为例,作为逻辑意义上的装置,是通过终端或服务端所在设备的CPU(Central Process Unit,中央处理器)将对应的计算机程序指令读取到内存中运行形成的。从硬件层面而言,除了图4所示的CPU、内存以及存储器之外,风险测评的实现装置所在的终端通常还包括用于进行无线信号收发的芯片等其他硬件,风险测评的实现装置所在的服务端设备通常还包括用于实现网络通信功能的板卡等其他硬件。Corresponding to the foregoing process implementation, the embodiment of the present specification further provides an apparatus for implementing risk assessment applied to a server, and an apparatus for implementing risk assessment applied to the terminal. Both devices can be implemented by software or by hardware or a combination of hardware and software. Taking the software implementation as an example, as a logical means, the CPU (Central Process Unit) of the device where the terminal or the server is located reads the corresponding computer program instructions into the memory. From the hardware level, in addition to the CPU, memory and memory shown in FIG. 4, the terminal in which the device for implementing the risk assessment usually includes other hardware such as a chip for transmitting and receiving wireless signals, and the device for implementing the risk assessment is located. The server device usually also includes other hardware such as a board for implementing network communication functions.
图5所示为本说明书实施例提供的一种风险测评的实现装置,应用在服务端,所述装置包括风险测评请求接收单元、推荐答案生成单元、风险模型特征值单元和风险测评结果生成单元,其中:风险测评请求接收单元用于接收用户终端发送的风险测评请求,获取所述用户的风险测评题目;推荐答案生成单元用于获取所述用户的测评基础数据,采用测评基础数据生成至少一道所述风险测评题目的推荐答案;风险模型特征值单元用于基于推荐答案得到所述用户的风险模型特征值;风险测评结果生成单元用于根据所述用户的风险模型特征值生成所述用户的风险测评结果,并返回给所述用户的终端。FIG. 5 is a schematic diagram of an apparatus for implementing risk assessment according to an embodiment of the present disclosure, which is applied to a server, where the apparatus includes a risk assessment request receiving unit, a recommended answer generating unit, a risk model feature value unit, and a risk assessment result generating unit. The risk assessment request receiving unit is configured to receive the risk assessment request sent by the user terminal, and obtain the risk assessment topic of the user; the recommended answer generation unit is configured to acquire the basic data of the assessment of the user, and generate at least one basic data by using the assessment basic data. a recommended answer of the risk assessment topic; a risk model feature value unit is configured to obtain a risk model feature value of the user based on the recommended answer; and a risk assessment result generating unit is configured to generate the user according to the risk model feature value of the user Risk assessment results are returned to the user's terminal.
可选的,所述风险模型特征值单元具体用于以下之一:采用推荐答案生成所述用户的部分或全部风险模型特征值;或,将所述用户的风险测评题目和至少一个推荐答案发送给所述用户的终端,在收到终端上传的确认答案后,采用确认答案生成所述用户的部分或全部风险模型特征值,所述确认答案由用户根据终端显示的风险测评题目和推荐答案确定。Optionally, the risk model feature value unit is specifically used to generate one or all risk model feature values of the user by using a recommended answer; or send the user's risk assessment topic and at least one recommended answer. After receiving the confirmation answer uploaded by the terminal, the terminal of the user generates part or all of the risk model feature values of the user by using the confirmation answer, and the confirmation answer is determined by the user according to the risk assessment question and the recommended answer displayed by the terminal. .
可选的,所述测评基础数据包括:所述用户的历史行为数据;所述风险模型特征值单元具体用于:基于推荐答案得到所述用户的部分风险模型特征值,采用所述用户的历史行为数据生成所述用户的其他风险模型特征值。Optionally, the evaluation basic data includes: historical behavior data of the user; the risk model feature value unit is specifically configured to: obtain a partial risk model feature value of the user based on the recommended answer, and adopt the history of the user Behavior data generates other risk model feature values for the user.
可选的,所述风险测评结果生成单元具体用于:根据所述用户的某个风险模型特征值所在的取值区间得到该风险模型特征值的得分,以若干个风险模型特征值得分的加权和作为所述用户的风险测评结果。Optionally, the risk assessment result generating unit is specifically configured to: obtain a score of the eigenvalue of the risk model according to a value interval in which the eigenvalue of the risk model of the user is located, and weight the eigenvalue scores of the plurality of risk models And as a result of the risk assessment of the user.
一个例子中,所述风险模型特征值包括以下至少一个特征类别:身份信息、财产状况、个人偏好;所述身份信息类别包括以下至少一个风险模型特征值:年龄、性别、教育程度、家庭结构;所述财产状况类别包括以下至少一个风险模型特征值:金融资产、非金融资产、信用卡额度、消费水平、收入水平、出行情况、负债水平、职业及保险情况、偿债情况;当所述用户有投资行为时,所述个人偏好类别包括以下至少一个风险模型特征值:持有金融资产的时长、购买金融资产前的信息浏览广度、购买金融资产前的信息浏览深度、投资社区的发言情况、投资业务的使用次数、信用卡数量、公共事业缴费次数、捐赠次数;当所述用户没有投资行为时,所述个人偏好包括以下至少一个风险模型特征值:对金融资产投资的兴趣度、金融业务的活跃程度、对非金融资产投资的兴趣度、信用卡数量、公共事业缴费次数、捐赠次数。In one example, the risk model feature value includes at least one feature category: identity information, property status, and personal preference; the identity information category includes at least one of the following risk model feature values: age, gender, education level, family structure; The property status category includes at least one of the following risk model characteristic values: financial assets, non-financial assets, credit card quota, consumption level, income level, travel status, debt level, occupation and insurance status, and debt repayment situation; In the case of investment behavior, the personal preference category includes at least one of the following risk model characteristic values: duration of holding the financial asset, breadth of information browsing before purchasing the financial asset, depth of information browsing before purchasing the financial asset, speech of the investment community, investment The number of times the business is used, the number of credit cards, the number of public utility contributions, and the number of donations; when the user has no investment behavior, the personal preferences include at least one of the following risk model characteristic values: interest in financial asset investment, and active financial business Degree, non-gold Interest of asset investment, credit card number, the number of public utilities payment, the number of donations.
上述例子中,所述风险测评结果可以包括:风险承受能力测评结果和偏好测评结果;所述风险承受能力测评结果根据至少一个属于身份信息类别的风险模型特征值、和至少一个属于财产状况类别的风险模型特征值生成;所述偏好测评结果根据至少一个属于身份信息类别的风险模型特征值、和至少一个属于个人偏好类别的风险模型特征值生成。In the above example, the risk assessment result may include: a risk tolerance evaluation result and a preference evaluation result; the risk tolerance evaluation result is based on at least one risk model characteristic value belonging to the identity information category, and at least one belonging to the property status category. The risk model feature value is generated; the preference evaluation result is generated according to at least one risk model feature value belonging to the identity information category and at least one risk model feature value belonging to the personal preference category.
图6所示为本说明书实施例提供的一种风险测评的实现装置,应用在用户的终端,所述装置包括风险测评请求发送单元和风险测评结果接收单元,其中:风险测评请求发送单元用于根据用户的指示,向服务端发送所述用户的风险测评请求;风险测评结果接收单元用于接收服务端返回的所述用户的风险测评结果,显示给用户;所述用户的风险测评结果由服务端在获取所述用户的风险测评题目和测评基础数据后,采用测评基础数 据生成出至少一道风险测评题目的推荐答案,根据基于推荐答案得到的所述用户风险模型特征值生成。FIG. 6 is a schematic diagram of an apparatus for implementing risk assessment according to an embodiment of the present disclosure, which is applied to a user terminal, where the apparatus includes a risk assessment request sending unit and a risk assessment result receiving unit, where the risk assessment request sending unit is used. Sending, by the user, the risk assessment request of the user to the server; the risk assessment result receiving unit is configured to receive the risk assessment result of the user returned by the server, and display the result to the user; the risk assessment result of the user is served by the service After obtaining the risk assessment topic and the evaluation basic data of the user, the terminal uses the evaluation basic data to generate a recommendation answer of at least one risk assessment topic, and generates the feature value of the user risk model obtained based on the recommended answer.
可选的,所述装置还包括推荐答案接收单元、当前答案修改单元和确认答案上传单元,其中:推荐答案接收单元用于接收服务端下发的所述用户的风险测评题目和至少一个推荐答案并显示给用户,将推荐答案作为对应风险测评题目的当前答案;当前答案修改单元用于根据用户的输入修改风险测评题目的当前答案;确认答案上传单元用于在收到用户的上传指令后,将当前答案作为对应风险测评题目的确认答案上传给服务端。Optionally, the device further includes a recommended answer receiving unit, a current answer modifying unit, and a confirmation answer uploading unit, wherein: the recommended answer receiving unit is configured to receive the risk assessment topic of the user and at least one recommended answer delivered by the server And displaying to the user, using the recommended answer as the current answer of the corresponding risk assessment topic; the current answer modification unit is configured to modify the current answer of the risk assessment topic according to the user input; the confirmation answer uploading unit is configured to receive the upload instruction of the user, Upload the current answer as a confirmation answer to the corresponding risk assessment topic to the server.
可选的,所述风险测评结果包括:风险承受能力测评结果和偏好测评结果。Optionally, the risk assessment result includes: a risk tolerance evaluation result and a preference evaluation result.
本说明书的实施例提供了一种计算机设备,该计算机设备包括存储器和处理器。其中,存储器上存储有能够由处理器运行的计算机程序;处理器在运行存储的计算机程序时,执行本说明书实施例中应用在服务端的风险测评的实现方法的各个步骤。对应用在服务端的风险测评的实现方法的各个步骤的详细描述请参见之前的内容,不再重复。Embodiments of the present specification provide a computer device including a memory and a processor. Wherein, the computer stores a computer program executable by the processor; when the processor runs the stored computer program, the processor executes the steps of the implementation method of the risk assessment applied to the server in the embodiment of the present specification. For a detailed description of each step of the implementation method of the risk assessment applied to the server, please refer to the previous content, and will not be repeated.
本说明书的实施例提供了一种终端,该终端包括存储器和处理器。其中,存储器上存储有能够由处理器运行的计算机程序;处理器在运行存储的计算机程序时,执行本说明书实施例中应用在终端上的风险测评的实现方法的各个步骤。对应用在终端上的风险测评的实现方法的各个步骤的详细描述请参见之前的内容,不再重复。Embodiments of the present specification provide a terminal that includes a memory and a processor. Wherein, the computer stores a computer program executable by the processor; and when the processor runs the stored computer program, the processor executes the steps of the method for implementing the risk assessment applied to the terminal in the embodiment of the present specification. For a detailed description of each step of the implementation method of the risk assessment applied to the terminal, please refer to the previous content, and will not be repeated.
本说明书的实施例提供了一种计算机可读存储介质,该存储介质上存储有计算机程序,这些计算机程序在被处理器运行时,执行本说明书实施例中应用在服务端的风险测评的实现方法的各个步骤。对应用在服务端的风险测评的实现方法的各个步骤的详细描述请参见之前的内容,不再重复。Embodiments of the present specification provide a computer readable storage medium having stored thereon computer programs that, when executed by a processor, perform an implementation method of risk assessment applied to a server in an embodiment of the present specification. Each step. For a detailed description of each step of the implementation method of the risk assessment applied to the server, please refer to the previous content, and will not be repeated.
本说明书的实施例提供了一种计算机可读存储介质,该存储介质上存储有计算机程序,这些计算机程序在被处理器运行时,执行本说明书实施例中应用在终端上的风险测评的实现方法的各个步骤。对应用在终端上的风险测评的实现方法的各个步骤的详细描述请参见之前的内容,不再重复。Embodiments of the present specification provide a computer readable storage medium having stored thereon computer programs that, when executed by a processor, perform an implementation method of risk assessment applied to a terminal in an embodiment of the present specification The various steps. For a detailed description of each step of the implementation method of the risk assessment applied to the terminal, please refer to the previous content, and will not be repeated.
以上所述仅为本说明书的较佳实施例而已,并不用以限制本申请,凡在本申请的精神和原则之内,所做的任何修改、等同替换、改进等,均应包含在本申请保护的范围之内。The above description is only the preferred embodiment of the present specification, and is not intended to limit the present application. Any modifications, equivalent substitutions, improvements, etc., which are made within the spirit and principles of the present application, should be included in the present application. Within the scope of protection.
在一个典型的配置中,计算设备包括一个或多个处理器(CPU)、输入/输出接口、网络接口和内存。In a typical configuration, a computing device includes one or more processors (CPUs), input/output interfaces, network interfaces, and memory.
内存可能包括计算机可读介质中的非永久性存储器,随机存取存储器(RAM)和/或非易失性内存等形式,如只读存储器(ROM)或闪存(flash RAM)。内存是计算机可读介质的示例。The memory may include non-persistent memory, random access memory (RAM), and/or non-volatile memory in a computer readable medium, such as read only memory (ROM) or flash memory. Memory is an example of a computer readable medium.
计算机可读介质包括永久性和非永久性、可移动和非可移动媒体可以由任何方法或技术来实现信息存储。信息可以是计算机可读指令、数据结构、程序的模块或其他数据。计算机的存储介质的例子包括,但不限于相变内存(PRAM)、静态随机存取存储器(SRAM)、动态随机存取存储器(DRAM)、其他类型的随机存取存储器(RAM)、只读存储器(ROM)、电可擦除可编程只读存储器(EEPROM)、快闪记忆体或其他内存技术、只读光盘只读存储器(CD-ROM)、数字多功能光盘(DVD)或其他光学存储、磁盒式磁带,磁带磁磁盘存储或其他磁性存储设备或任何其他非传输介质,可用于存储可以被计算设备访问的信息。按照本文中的界定,计算机可读介质不包括暂存电脑可读媒体(transitory media),如调制的数据信号和载波。Computer readable media includes both permanent and non-persistent, removable and non-removable media. Information storage can be implemented by any method or technology. The information can be computer readable instructions, data structures, modules of programs, or other data. Examples of computer storage media include, but are not limited to, phase change memory (PRAM), static random access memory (SRAM), dynamic random access memory (DRAM), other types of random access memory (RAM), read only memory. (ROM), electrically erasable programmable read only memory (EEPROM), flash memory or other memory technology, compact disk read only memory (CD-ROM), digital versatile disk (DVD) or other optical storage, Magnetic tape cartridges, magnetic tape storage or other magnetic storage devices or any other non-transportable media can be used to store information that can be accessed by a computing device. As defined herein, computer readable media does not include temporary storage of computer readable media, such as modulated data signals and carrier waves.
还需要说明的是,术语“包括”、“包含”或者其任何其他变体意在涵盖非排他性的包含,从而使得包括一系列要素的过程、方法、商品或者设备不仅包括那些要素,而且还包括没有明确列出的其他要素,或者是还包括为这种过程、方法、商品或者设备所固有的要素。在没有更多限制的情况下,由语句“包括一个……”限定的要素,并不排除在包括所述要素的过程、方法、商品或者设备中还存在另外的相同要素。It is also to be understood that the terms "comprises" or "comprising" or "comprising" or any other variations are intended to encompass a non-exclusive inclusion, such that a process, method, article, Other elements not explicitly listed, or elements that are inherent to such a process, method, commodity, or equipment. An element defined by the phrase "comprising a ..." does not exclude the presence of additional equivalent elements in the process, method, item, or device including the element.
本领域技术人员应明白,本说明书的实施例可提供为方法、系统或计算机程序产品。因此,本说明书的实施例可采用完全硬件实施例、完全软件实施例或结合软件和硬件方面的实施例的形式。而且,本说明书的实施例可采用在一个或多个其中包含有计算机可用程序代码的计算机可用存储介质(包括但不限于磁盘存储器、CD-ROM、光学存储器等)上实施的计算机程序产品的形式。Those skilled in the art will appreciate that embodiments of the present specification can be provided as a method, system, or computer program product. Thus, embodiments of the present specification can take the form of an entirely hardware embodiment, an entirely software embodiment or a combination of software and hardware. Moreover, embodiments of the present specification can take the form of a computer program product embodied on one or more computer usable storage media (including but not limited to disk storage, CD-ROM, optical storage, etc.) having computer usable program code embodied therein. .

Claims (22)

  1. 一种风险测评的实现方法,应用在服务端,所述方法包括:A method for implementing risk assessment is applied to a server, and the method includes:
    接收用户终端发送的风险测评请求,获取所述用户的风险测评题目;Receiving a risk assessment request sent by the user terminal, and acquiring a risk assessment question of the user;
    获取所述用户的测评基础数据,采用测评基础数据生成至少一道所述风险测评题目的推荐答案;Obtaining the evaluation basic data of the user, and using the evaluation basic data to generate at least one recommended answer of the risk assessment topic;
    基于推荐答案得到所述用户的风险模型特征值;Obtaining a risk model feature value of the user based on the recommended answer;
    根据所述用户的风险模型特征值生成所述用户的风险测评结果,并返回给所述用户的终端。Generating a risk assessment result of the user according to the risk model feature value of the user, and returning the result to the terminal of the user.
  2. 根据权利要求1所述的方法,所述基于推荐答案得到所述用户的风险模型特征值,包括以下之一:The method according to claim 1, wherein the risk model feature value of the user is obtained based on a recommended answer, including one of the following:
    采用推荐答案生成所述用户的部分或全部风险模型特征值;或,Generating some or all of the risk model feature values of the user using the recommended answer; or,
    将所述用户的风险测评题目和至少一个推荐答案发送给所述用户的终端,在收到终端上传的确认答案后,采用确认答案生成所述用户的部分或全部风险模型特征值,所述确认答案由用户根据终端显示的风险测评题目和推荐答案确定。Sending the risk assessment topic of the user and the at least one recommended answer to the terminal of the user, and after receiving the confirmation answer uploaded by the terminal, generating a partial or total risk model feature value of the user by using the confirmation answer, the confirmation The answer is determined by the user based on the risk assessment topic and the recommended answer displayed by the terminal.
  3. 根据权利要求1所述的方法,所述测评基础数据包括:所述用户的历史行为数据;The method according to claim 1, wherein the evaluation basic data comprises: historical behavior data of the user;
    所述基于推荐答案得到所述用户的风险模型特征值,包括:基于推荐答案得到所述用户的部分风险模型特征值,采用所述用户的历史行为数据生成所述用户的其他风险模型特征值。The obtaining the risk model feature value of the user based on the recommended answer comprises: obtaining a partial risk model feature value of the user based on the recommended answer, and generating other risk model feature values of the user by using the historical behavior data of the user.
  4. 根据权利要求1所述的方法,所述根据所述用户的风险模型特征值生成所述用户的风险测评结果,并返回给所述用户的终端,包括:根据所述用户的某个风险模型特征值所在的取值区间得到该风险模型特征值的得分,以若干个风险模型特征值得分的加权和作为所述用户的风险测评结果。The method according to claim 1, wherein the generating the risk assessment result of the user according to the risk model feature value of the user and returning to the terminal of the user comprises: according to a certain risk model feature of the user The value interval in which the value is located obtains the score of the eigenvalue of the risk model, and the weighted sum of the eigenvalue scores of the plurality of risk models is used as the risk assessment result of the user.
  5. 根据权利要求1所述的方法,所述风险模型特征值包括以下至少一个特征类别:身份信息、财产状况、个人偏好;The method according to claim 1, wherein the risk model feature value comprises at least one of the following feature categories: identity information, property status, personal preference;
    所述身份信息类别包括以下至少一个风险模型特征值:年龄、性别、教育程度、家庭结构;The identity information category includes at least one of the following risk model feature values: age, gender, education level, family structure;
    所述财产状况类别包括以下至少一个风险模型特征值:金融资产、非金融资产、信用卡额度、消费水平、收入水平、出行情况、负债水平、职业及保险情况、偿债情况;The property status category includes at least one of the following risk model characteristic values: financial assets, non-financial assets, credit card quota, consumption level, income level, travel status, debt level, occupation and insurance status, and debt service;
    当所述用户有投资行为时,所述个人偏好类别包括以下至少一个风险模型特征值:持有金融资产的时长、购买金融资产前的信息浏览广度、购买金融资产前的信息浏览深 度、投资社区的发言情况、投资业务的使用次数、信用卡数量、公共事业缴费次数、捐赠次数;当所述用户没有投资行为时,所述个人偏好包括以下至少一个风险模型特征值:对金融资产投资的兴趣度、金融业务的活跃程度、对非金融资产投资的兴趣度、信用卡数量、公共事业缴费次数、捐赠次数。When the user has an investment behavior, the personal preference category includes at least one risk model characteristic value: length of holding the financial asset, breadth of information browsing before purchasing the financial asset, depth of information browsing before purchasing the financial asset, investment community The status of the speech, the number of times the investment business is used, the number of credit cards, the number of public utility contributions, and the number of donations; when the user has no investment behavior, the personal preferences include at least one of the following risk model characteristic values: interest in financial asset investment , the level of activity of financial business, interest in investment in non-financial assets, the number of credit cards, the number of public utility payments, and the number of donations.
  6. 根据权利要求5所述的方法,所述风险测评结果包括:风险承受能力测评结果和偏好测评结果;The method according to claim 5, wherein the risk assessment result comprises: a risk tolerance evaluation result and a preference evaluation result;
    所述风险承受能力测评结果根据至少一个属于身份信息类别的风险模型特征值、和至少一个属于财产状况类别的风险模型特征值生成;The risk tolerance evaluation result is generated according to at least one risk model feature value belonging to the identity information category and at least one risk model feature value belonging to the property status category;
    所述偏好测评结果根据至少一个属于身份信息类别的风险模型特征值、和至少一个属于个人偏好类别的风险模型特征值生成。The preference evaluation result is generated according to at least one risk model feature value belonging to the identity information category and at least one risk model feature value belonging to the personal preference category.
  7. 一种风险测评的实现方法,应用在用户的终端,所述方法包括:A method for implementing risk assessment is applied to a user terminal, and the method includes:
    根据用户的指示,向服务端发送所述用户的风险测评请求;Sending the user's risk assessment request to the server according to the user's instruction;
    接收服务端返回的所述用户的风险测评结果,显示给用户;所述用户的风险测评结果由服务端在获取所述用户的风险测评题目和测评基础数据后,采用测评基础数据生成出至少一道风险测评题目的推荐答案,根据基于推荐答案得到的所述用户风险模型特征值生成。Receiving, by the server, the risk assessment result of the user returned by the server to the user; the risk assessment result of the user is generated by the server after acquiring the risk assessment topic and the evaluation basic data of the user, and using the basic data of the assessment to generate at least one The recommended answer of the risk assessment topic is generated based on the user risk model feature value obtained based on the recommended answer.
  8. 根据权利要求7所述的方法,所述方法还包括:The method of claim 7 further comprising:
    接收服务端下发的所述用户的风险测评题目和至少一个推荐答案并显示给用户,将推荐答案作为对应风险测评题目的当前答案;Receiving, by the server, the risk assessment topic of the user and at least one recommended answer and displaying the recommended answer to the user, and using the recommended answer as the current answer of the corresponding risk assessment topic;
    根据用户的输入修改风险测评题目的当前答案;Modify the current answer to the risk assessment topic based on the user's input;
    在收到用户的上传指令后,将当前答案作为对应风险测评题目的确认答案上传给服务端。After receiving the upload instruction of the user, the current answer is uploaded to the server as the confirmation answer corresponding to the risk assessment question.
  9. 根据权利要求7所述的方法,所述风险测评结果包括:风险承受能力测评结果和偏好测评结果。The method according to claim 7, wherein the risk assessment result comprises: a risk tolerance evaluation result and a preference evaluation result.
  10. 一种风险测评的实现装置,应用在服务端,所述装置包括:A device for implementing risk assessment is applied to a server, and the device includes:
    风险测评请求接收单元,用于接收用户终端发送的风险测评请求,获取所述用户的风险测评题目;a risk assessment request receiving unit, configured to receive a risk assessment request sent by the user terminal, and obtain a risk assessment question of the user;
    推荐答案生成单元,用于获取所述用户的测评基础数据,采用测评基础数据生成至少一道所述风险测评题目的推荐答案;a recommendation answer generating unit, configured to acquire the evaluation basic data of the user, and generate at least one recommended answer of the risk assessment topic by using the evaluation basic data;
    风险模型特征值单元,用于基于推荐答案得到所述用户的风险模型特征值;a risk model feature value unit, configured to obtain a risk model feature value of the user based on the recommended answer;
    风险测评结果生成单元,用于根据所述用户的风险模型特征值生成所述用户的风险 测评结果,并返回给所述用户的终端。The risk assessment result generating unit is configured to generate a risk assessment result of the user according to the risk model feature value of the user, and return the result to the terminal of the user.
  11. 根据权利要求10所述的装置,所述风险模型特征值单元具体用于以下之一:The apparatus according to claim 10, wherein the risk model feature value unit is specifically used for one of the following:
    采用推荐答案生成所述用户的部分或全部风险模型特征值;或,Generating some or all of the risk model feature values of the user using the recommended answer; or,
    将所述用户的风险测评题目和至少一个推荐答案发送给所述用户的终端,在收到终端上传的确认答案后,采用确认答案生成所述用户的部分或全部风险模型特征值,所述确认答案由用户根据终端显示的风险测评题目和推荐答案确定。Sending the risk assessment topic of the user and the at least one recommended answer to the terminal of the user, and after receiving the confirmation answer uploaded by the terminal, generating a partial or total risk model feature value of the user by using the confirmation answer, the confirmation The answer is determined by the user based on the risk assessment topic and the recommended answer displayed by the terminal.
  12. 根据权利要求10所述的装置,所述测评基础数据包括:所述用户的历史行为数据;The apparatus according to claim 10, wherein the evaluation basic data comprises: historical behavior data of the user;
    所述风险模型特征值单元具体用于:基于推荐答案得到所述用户的部分风险模型特征值,采用所述用户的历史行为数据生成所述用户的其他风险模型特征值。The risk model feature value unit is specifically configured to: obtain a partial risk model feature value of the user based on the recommended answer, and generate other risk model feature values of the user by using the historical behavior data of the user.
  13. 根据权利要求10所述的装置,所述风险测评结果生成单元具体用于:根据所述用户的某个风险模型特征值所在的取值区间得到该风险模型特征值的得分,以若干个风险模型特征值得分的加权和作为所述用户的风险测评结果。The apparatus according to claim 10, wherein the risk assessment result generating unit is configured to: obtain a score of the eigenvalue of the risk model according to a value interval in which the risk value of the risk model of the user is located, and use a plurality of risk models The weighted sum of the feature value scores is used as the risk assessment result of the user.
  14. 根据权利要求10所述的装置,所述风险模型特征值包括以下至少一个特征类别:身份信息、财产状况、个人偏好;The apparatus according to claim 10, wherein the risk model feature value comprises at least one of the following feature categories: identity information, property status, personal preference;
    所述身份信息类别包括以下至少一个风险模型特征值:年龄、性别、教育程度、家庭结构;The identity information category includes at least one of the following risk model feature values: age, gender, education level, family structure;
    所述财产状况类别包括以下至少一个风险模型特征值:金融资产、非金融资产、信用卡额度、消费水平、收入水平、出行情况、负债水平、职业及保险情况、偿债情况;The property status category includes at least one of the following risk model characteristic values: financial assets, non-financial assets, credit card quota, consumption level, income level, travel status, debt level, occupation and insurance status, and debt service;
    当所述用户有投资行为时,所述个人偏好类别包括以下至少一个风险模型特征值:持有金融资产的时长、购买金融资产前的信息浏览广度、购买金融资产前的信息浏览深度、投资社区的发言情况、投资业务的使用次数、信用卡数量、公共事业缴费次数、捐赠次数;当所述用户没有投资行为时,所述个人偏好包括以下至少一个风险模型特征值:对金融资产投资的兴趣度、金融业务的活跃程度、对非金融资产投资的兴趣度、信用卡数量、公共事业缴费次数、捐赠次数。When the user has an investment behavior, the personal preference category includes at least one risk model characteristic value: length of holding the financial asset, breadth of information browsing before purchasing the financial asset, depth of information browsing before purchasing the financial asset, investment community The status of the speech, the number of times the investment business is used, the number of credit cards, the number of public utility contributions, and the number of donations; when the user has no investment behavior, the personal preferences include at least one of the following risk model characteristic values: interest in financial asset investment , the level of activity of financial business, interest in investment in non-financial assets, the number of credit cards, the number of public utility payments, and the number of donations.
  15. 根据权利要求14所述的装置,所述风险测评结果包括:风险承受能力测评结果和偏好测评结果;The apparatus according to claim 14, wherein the risk assessment result comprises: a risk tolerance evaluation result and a preference evaluation result;
    所述风险承受能力测评结果根据至少一个属于身份信息类别的风险模型特征值、和至少一个属于财产状况类别的风险模型特征值生成;The risk tolerance evaluation result is generated according to at least one risk model feature value belonging to the identity information category and at least one risk model feature value belonging to the property status category;
    所述偏好测评结果根据至少一个属于身份信息类别的风险模型特征值、和至少一个属于个人偏好类别的风险模型特征值生成。The preference evaluation result is generated according to at least one risk model feature value belonging to the identity information category and at least one risk model feature value belonging to the personal preference category.
  16. 一种风险测评的实现装置,应用在用户的终端,所述装置包括:A device for implementing risk assessment is applied to a user terminal, and the device includes:
    风险测评请求发送单元,用于根据用户的指示,向服务端发送所述用户的风险测评请求;a risk assessment request sending unit, configured to send, according to an instruction of the user, the risk assessment request of the user to the server;
    风险测评结果接收单元,用于接收服务端返回的所述用户的风险测评结果,显示给用户;所述用户的风险测评结果由服务端在获取所述用户的风险测评题目和测评基础数据后,采用测评基础数据生成出至少一道风险测评题目的推荐答案,根据基于推荐答案得到的所述用户风险模型特征值生成。The risk assessment result receiving unit is configured to receive the risk assessment result of the user returned by the server, and display the result to the user; the risk assessment result of the user is obtained by the server after acquiring the risk assessment topic and the evaluation basic data of the user. A recommendation answer of at least one risk assessment topic is generated by using the evaluation basic data, and is generated according to the user risk model feature value obtained based on the recommended answer.
  17. 根据权利要求16所述的装置,所述装置还包括:The apparatus of claim 16 further comprising:
    推荐答案接收单元,用于接收服务端下发的所述用户的风险测评题目和至少一个推荐答案并显示给用户,将推荐答案作为对应风险测评题目的当前答案;a recommended answer receiving unit, configured to receive the risk assessment topic of the user and at least one recommended answer delivered by the server, and display the recommended answer to the user, and use the recommended answer as the current answer of the corresponding risk assessment topic;
    当前答案修改单元,用于根据用户的输入修改风险测评题目的当前答案;The current answer modification unit is configured to modify the current answer of the risk assessment topic according to the user input;
    确认答案上传单元,用于在收到用户的上传指令后,将当前答案作为对应风险测评题目的确认答案上传给服务端。The confirmation answer uploading unit is configured to upload the current answer as a confirmation answer corresponding to the risk assessment topic to the server after receiving the upload instruction of the user.
  18. 根据权利要求16所述的装置,所述风险测评结果包括:风险承受能力测评结果和偏好测评结果。The apparatus according to claim 16, wherein the risk assessment result comprises: a risk tolerance evaluation result and a preference evaluation result.
  19. 一种计算机设备,包括:存储器和处理器;所述存储器上存储有可由处理器运行的计算机程序;所述处理器运行所述计算机程序时,执行如权利要求1到6任意一项所述的步骤。A computer device comprising: a memory and a processor; wherein the memory stores a computer program executable by the processor; and when the processor runs the computer program, performing the method of any one of claims 1 to step.
  20. 一种终端,包括:存储器和处理器;所述存储器上存储有可由处理器运行的计算机程序;所述处理器运行所述计算机程序时,执行如权利要求7到9任意一项所述的步骤。A terminal comprising: a memory and a processor; wherein the memory stores a computer program executable by a processor; and when the processor runs the computer program, performing the steps of any one of claims 7 to 9. .
  21. 一种计算机可读存储介质,其上存储有计算机程序,所述计算机程序被处理器运行时,执行如权利要求1到6任意一项所述的步骤。A computer readable storage medium having stored thereon a computer program, the computer program being executed by a processor, performing the steps of any one of claims 1 to 6.
  22. 一种计算机可读存储介质,其上存储有计算机程序,所述计算机程序被处理器运行时,执行如权利要求7到9任意一项所述的步骤。A computer readable storage medium having stored thereon a computer program, the computer program being executed by a processor, performing the steps of any one of claims 7 to 9.
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