WO2019091002A1 - 交流页面管控方法、装置、终端和计算机可读存储介质 - Google Patents

交流页面管控方法、装置、终端和计算机可读存储介质 Download PDF

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Publication number
WO2019091002A1
WO2019091002A1 PCT/CN2018/075206 CN2018075206W WO2019091002A1 WO 2019091002 A1 WO2019091002 A1 WO 2019091002A1 CN 2018075206 W CN2018075206 W CN 2018075206W WO 2019091002 A1 WO2019091002 A1 WO 2019091002A1
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Prior art keywords
page
product
topic
rating
receiving
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PCT/CN2018/075206
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English (en)
French (fr)
Inventor
薛晨
韩亮亮
刘禹
陆修远
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Ping An Technology Shenzhen Co Ltd
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Ping An Technology Shenzhen Co Ltd
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    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0639—Performance analysis of employees; Performance analysis of enterprise or organisation operations
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0281—Customer communication at a business location, e.g. providing product or service information, consulting
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/06—Asset management; Financial planning or analysis

Definitions

  • the present application relates to the field of computer technologies, and in particular, to an AC page management method, apparatus, terminal, and computer readable storage medium.
  • the main purpose of the present application is to provide an AC page management method, apparatus, terminal, and computer readable storage medium, aiming at solving the technical problem that the communication range of the investment product is limited.
  • the present application provides an exchange page management method, and the communication page management method includes the following steps:
  • Receiving the input special reminder instruction sending the reminder message of the topic exchange page to the contact and/or group carried by the special reminder instruction;
  • the present application further provides an AC page management device, where the AC page management device includes:
  • a reminding module configured to receive the input special reminder instruction, and send the reminder message of the topic exchange page to the contact and/or group carried by the special reminder instruction;
  • the presentation module is configured to receive a speech input by the contact account verified by the authority on the topic exchange page, and create a waterfall-style speech list on the topic exchange page to display the speech.
  • the present application further provides a terminal, where the terminal includes: a memory, a processor, and an AC page management program stored on the memory and operable on the processor, the computer program When executed by the processor, the following operations are implemented:
  • Receiving the input special reminder instruction sending the reminder message of the topic exchange page to the contact and/or group carried by the special reminder instruction;
  • the present application further provides a computer readable storage medium, where the AC page management program is stored, and when the AC page management program is executed by the processor, the following operations are implemented:
  • Receiving the input special reminder instruction sending the reminder message of the topic exchange page to the contact and/or group carried by the special reminder instruction;
  • An AC page management method, apparatus, terminal, and computer readable storage medium proposed by the embodiments of the present application receive an uploaded interview record and create a corresponding topic exchange page to display an interview record when a topic creation instruction is received. Communicate; receive a special reminder instruction input by the creator, and send a reminder message of the topic exchange page to the contact and/or group carried by the special reminder instruction, so as to specifically remind the designated contact to view the topic exchange page; the user is browsing the topic
  • a speech can be input, correspondingly, a speech input by the contact account verified by the authority is input on the topic exchange page, and a waterfall-style speech list is created on the topic exchange page to display the speech to promote information exchange and interaction.
  • This application provides an efficient and public communication platform, so that investment managers, researchers, etc. can publish their interview records for investment products within the organization after external interviews and research, for internal discussion and discussion, and expand the information audience and communication scope. It solves the limitations caused by discussing investment products through social circles.
  • FIG. 1 is a schematic structural diagram of a terminal in a hardware operating environment involved in a solution according to an embodiment of the present application
  • FIG. 2 is a schematic flowchart of a first embodiment of an AC page management method according to the present application
  • FIG. 3 is a schematic flowchart of a second embodiment of an AC page management method according to the present application.
  • FIG. 4 is a schematic flowchart of a third embodiment of an AC page management method according to the present application.
  • FIG. 5 is a schematic flowchart of a fourth embodiment of an AC page management method according to the present application.
  • FIG. 6 is a schematic flowchart of a fifth embodiment of an AC page management method according to the present application.
  • FIG. 7 is a schematic diagram of functional modules of an AC page management device according to the present application.
  • FIG. 1 is a schematic structural diagram of a terminal in a hardware operating environment involved in an embodiment of the present application.
  • the terminal in this embodiment may be a PC or a terminal device such as a server.
  • This embodiment is exemplified by a server.
  • the server may include a processor 1001, such as a CPU, a communication bus 1002, a user interface 1003, a network interface 1004, and a memory 1004.
  • the communication bus 1002 is used to implement connection communication between these components.
  • the user interface 1003 can include a display, an input unit such as a keyboard, and the optional user interface 1003 can also include a standard wired interface, a wireless interface.
  • the memory 1004 may be a high speed RAM memory or a non-volatile memory such as a disk memory.
  • the memory 1004 can also optionally be a storage device independent of the aforementioned processor 1001. It will be understood by those skilled in the art that the terminal structure shown in FIG. 1 does not constitute a limitation to the terminal, and may include more or less components than those illustrated, or a combination of certain components, or different component arrangements.
  • an operating system may be included in the memory 1004 as a computer storage medium.
  • a user interface module may be included in the memory 1004 as a computer storage medium.
  • an exchange page management program may be included in the memory 1004 as a computer storage medium.
  • the user interface 1003 is mainly used for connecting a client (user end), performing data communication with the client, receiving various commands sent by the client, inputting various information, and uploading interview records, and the like.
  • the processor 1001 can be used to call the communication page management program stored in the memory 1004 and perform the following operations:
  • Receiving the input special reminder instruction sending the reminder message of the topic exchange page to the contact and/or group carried by the special reminder instruction;
  • processor 1001 can call the communication page management program stored in the memory 1004, and also perform the following operations:
  • the rating of the product is displayed on the topic exchange page.
  • processor 1001 can call the communication page management program stored in the memory 1004, and also perform the following operations:
  • the statement is analyzed to obtain a user's propensity to rate the product based on the user's propensity.
  • processor 1001 can call the communication page management program stored in the memory 1004, and also perform the following operations:
  • the weight information includes a preset weight value of the propensity text, and the score of the product may be calculated according to the following formula:
  • K is the score of the product
  • C 1 ... C m are the number of occurrences of the propensity text 1 ... m, respectively;
  • N 1 ... N m are the preset weights of the prophetic text 1 ... m, respectively value.
  • processor 1001 can call the communication page management program stored in the memory 1004, and also perform the following operations:
  • processor 1001 can call the communication page management program stored in the memory 1004, and also perform the following operations:
  • processor 1001 can call the communication page management program stored in the memory 1004, and also perform the following operations:
  • the keyword in the speech is extracted as a keyword of the interview object and/or product, and is displayed in the topic exchange page in the form of a label.
  • processor 1001 can call the communication page management program stored in the memory 1004, and also perform the following operations:
  • the topic exchange page is archived and exported.
  • processor 1001 can call the communication page management program stored in the memory 1004, and also perform the following operations:
  • the user active information is counted and displayed according to the time interval specified by the active statistical instruction and the speech.
  • the specific embodiment of the terminal of the present application is substantially the same as the embodiment of the following method for controlling the paging page, and details are not described herein.
  • the first embodiment of the present application provides an exchange page management, and the communication page management includes:
  • Step S10 Upon receiving the topic creation instruction, receive the uploaded interview record and create a corresponding topic exchange page.
  • the interview record is compiled.
  • the user may be an investment manager, a researcher, etc.; the interview object may be a fund manager or the like.
  • the interview record can be in the form of text or voice, recording all or part of the information exchanged between the user and the interviewee throughout the interview.
  • the user logs in to the communication system using his account, clicks the Create Topic button, and the server of the communication system provides a topic creation page for the user to set the topic.
  • the creator can upload the interview record on the topic creation page as the basis for the discussion topic, and then click the confirmation button to enter the topic creation instruction. It should be noted that the creator can also edit the title of the topic on the topic creation page as the title of the topic exchange page created by the creator.
  • the server of the communication system acquires the interview record uploaded by the current login account when detecting the current login account input topic creation instruction.
  • the server directly creates a topic exchange page.
  • the topic exchange page includes the title and interview record, as well as the speaking interface. Of course, it can also include the creator of the topic: the current login account and other information.
  • the server performs voice recognition on the interview record, converts it into a text format, and then creates a topic exchange interface.
  • Step S20 Receive an input special reminder instruction, and send a reminder message of the topic exchange page to the contact and/or group carried by the special reminder instruction.
  • the creator can also use the current login account to input a special reminder instruction to specifically remind the designated contact or group to view the topic communication page.
  • the creator may select a contact and/or a group that needs special reminding in the preset contact list provided by the server in the topic creation page, and then click the confirm button to input the topic creation instruction and Special reminder instructions.
  • the special reminder instruction carries the contact and/or group selected by the user that requires special reminding, and the identification information of the topic exchange page of the topic.
  • the identification information of the topic exchange page may be the title of the topic exchange page, or the link address of the title of the topic exchange page.
  • the server provides a preset contact list for the user to select.
  • the user selects contacts and/or groups that need special reminders by using a check box, and then clicks the confirm button to input a special reminder command.
  • the special reminder instruction carries the contact and/or group selected by the user that needs special reminder, or the link address of the title of the topic exchange page.
  • the preset contact list provided by the server may be a list of organizational structures of the organization where the current login account is located, and records the departments and members in the organizational structure, and the contacts of one administrative unit belong to one group.
  • the preset contact list may also include a custom group preset by the user. Users can select individual contacts in the contact list or select groups.
  • the server After receiving the special reminder command input by the creator, the server parses the special reminder instruction, obtains the contact/group in the preset field, and the identification information of the topic exchange page, and obtains the contact carried in the special reminder instruction. Group, and identification information of the topic exchange page.
  • the server sends a reminder message of the topic exchange page to the contact/or group carried in the special reminder instruction by means of the letter, email, etc. in the station, and the reminder message of the topic exchange page includes the identification information of the topic exchange page, so as to facilitate The contact who receives the reminder message can quickly find the corresponding topic exchange page.
  • the server may further send a reminder message to the contact and/or the group in the special reminder list after creating the topic exchange page according to the preset special reminder list.
  • Step S30 Receive a speech input by the contact account verified by the authority on the topic exchange page, and create a waterfall-style speech list on the topic exchange page to display the speech.
  • the user of the communication system can log in to the account on the login page of the communication system, or directly log in to the communication system through a shortcut link of the third-party application software.
  • the server verifies the account and password of the login account. After the account and password of the account are verified, it is determined that the account is successfully logged in. Then, the server extracts the user information of the login account, determines the contact to which it belongs, and determines the authority of the current login account according to the preset contact authority. Specifically, the specified group or the designated contact account may be pre-configured to have access to the topic exchange page for permission management.
  • the user can use the successfully logged-in account to search for the topic exchange page in the communication system by title, keyword, etc.
  • the server can further verify whether the currently logged-in account has permission to enter the topic exchange. page. Specifically, when receiving the request to enter the topic exchange page, the server verifies whether the contact to which the request account belongs has the right to enter the topic exchange page.
  • the user can browse the topic exchange page by using the current login account, and input a speech on the speaking interface of the topic exchange page to conduct communication discussion.
  • the contact person who receives the reminder message or the contact in the group can also view the topic exchange page through the title search or the link address, and input the speech on the speech interface.
  • the server After receiving the input speech, the server can create a waterfall-style speech list on the topic exchange page according to the chronological order or other preset sorting conditions to show everyone's speech and promote communication.
  • the topic creation instruction when receiving the topic creation instruction, receiving the uploaded interview record and creating a corresponding topic exchange page, displaying the interview record, facilitating communication; receiving a special reminder instruction input by the creator, and contacting the special reminder instruction
  • the person and/or the group sends a reminder message of the topic exchange page to specifically remind the designated contact to view the topic exchange page; when the user browses the topic exchange page, the user can input a speech, correspondingly, and receive the contact verified by the authority.
  • the account input on the topic exchange page create a waterfall-style speech list on the topic exchange page to display the speech to promote information exchange and interaction.
  • This embodiment provides an efficient and public communication platform, so that investment managers, researchers, etc. can publish their interview records for investment products for internal communication and discussion, and expand the information audience and communication. Scope, addressing the limitations of relying on social circles to discuss investment products.
  • the second embodiment of the communication page management method of the present application provides an AC page management method.
  • the AC page management method further includes:
  • Step S41 Obtain a product targeted by the interview record, and obtain a rating of the product.
  • the creator can enter the product for which the interview record is directed on the topic creation page or the management page of the topic exchange page.
  • the product targeted by the interview record is the investment product such as the fund product that the user focuses on when conducting interviews with the fund manager.
  • the creator can also rate the product according to its research situation and based on the operation tendency and interest, so as to evaluate the value of the product for other users.
  • the server receives the product entered by the creator and the rating of the product, and obtains the product of the interview record and the rating of the product.
  • the server receives ratings from other users and continues to revise the creator's rating.
  • step S41 includes:
  • Step S411 analyzing the statement to obtain a user tendency, and rating the product according to the user tendency.
  • the server After receiving the speech input by each user, the server performs semantic analysis on the user's speech to obtain the user's emotional tendency, such as positive emotion, negative emotion, or purchasing tendency, recommendation tendency, and the like. Then, the emotional tendency of the user who spoke is counted and a comprehensive analysis is performed to rate the products targeted by the interview record. For example, the more positive emotions, the higher the rating of the product; the more negative emotions, the lower the rating of the product.
  • the rating obtained is based on the comprehensive statement, and the rating is more objective and fair.
  • the step S411 includes:
  • Step S4111 extracting the propensity text in the speech, and counting the number of occurrences of the prophetic text.
  • the server detects and searches for the prophetic text in the speech according to the preset trend text database, and the preset database records various words and/or phrases with emotional inclination, especially for investment products, such as high income, Not recommended, high risk, good profit, etc.
  • the server then counts the prophetic text that appeared in the speech and counts the number of occurrences of each of the prophetic texts.
  • Step S4112 Calculate the score of the product according to the preset weight information and the number of occurrences of the tendency text.
  • the server After the statistic text and the corresponding number of times are obtained, the server obtains the weight value corresponding to each of the trend texts that appear according to the preset weight information. It should be noted that the preset weight information corresponds to the preset weight value corresponding to each tendency text.
  • the server can then calculate the score for the product based on the following formula:
  • K is the score of the product for which the interview record is directed
  • C 1 ... C m are the number of occurrences of the propensity text 1 ... m, respectively;
  • N 1 ... N m are the preset weights of the propensity text 1 ... m, respectively value.
  • the score of the product is calculated, and the score of the product represents the user's tendency to the product.
  • Step S4113 Determine a rating of the product according to the score of the product and a preset score table.
  • the server After obtaining the score of the product, the server determines the rating corresponding to the product score against the preset score table.
  • the preset score table records the levels corresponding to the respective score values or fractional value intervals.
  • the server has received a rating for the product.
  • This rating is based on the user's exchange speech and is based on user preference statistics. Therefore, it is more representative of everyone's opinions.
  • the server can dynamically update the product's rating based on the updated statement after receiving the added or modified statement.
  • the server may further continually correct the creator's rating according to the rating calculated by the user's tendency.
  • Step S42 displaying a rating of the product on the topic exchange page.
  • the server can display the rating of the product, such as near the title, in a prominent location on the topic exchange page.
  • the rating of the product can be obtained in a plurality of ways, and the rating of the product is dynamically corrected according to the speaking situation, which not only ensures the fairness of the product rating, but also obtains a rating based on the internal communication discussion speech, and is more representative of the internal organization. Advice on products.
  • a third embodiment of the communication page management method of the present application provides an AC page management method, which is based on the first embodiment or the second embodiment of the above-mentioned communication page management method (the first embodiment of the communication page management method in this embodiment)
  • the communication page management method further includes:
  • Step S50 Obtain an interview object of the interview record, and input a rating of the interview object, and display the interview object and the rating on the topic exchange page.
  • the creator can input the object of the interview on the topic creation page or the management page of the topic exchange page as the interview object corresponding to the interview record.
  • Interviewees are usually professionals such as fund managers. Of course, the creator can also select interviewees in the preset list of people. The pre-recorded, interviewed personnel of the partner institution are listed in the personnel list.
  • the interviewee's rating may include a comprehensive rating, and may further include a professional skill rating, a communication ability rating, and the like.
  • the creator can rate the interviewees based on the communication during the interview.
  • the server obtains the input interview object and the rating of the interview object, which is displayed on the topic exchange page, so that the user can know the interview object information when browsing the page.
  • the server may also retrieve the historical rating of the interviewee, update the historical rating of the interviewee according to the rating entered by the current login account, and display the updated rating.
  • the server can find the historical rating received by the interviewee in the communication system according to the name of the interviewee, and count the number of occurrences of each historical rating. Then, the server re-determines the rating of the interviewee according to the number of occurrences of each rating and the preset weight, and the rating and corresponding weight input by the current login account, as the updated rating display.
  • the server may also extract keywords in the speech as keywords of the interview object and/or product, and display them in the topic exchange page in the form of labels.
  • the source of the interview record and the ability level of the interview object can be understood, which provides a reference for the object selection of the future product research.
  • the fourth embodiment of the communication page management method of the present application provides an AC page management method, based on the foregoing first embodiment, the second embodiment, or the third embodiment of the communication page management method (this embodiment
  • the first embodiment of the communication page management method is an example.
  • the method for controlling the communication page further includes:
  • Step S60 When the export instruction is received, the topic exchange page is archived and exported.
  • the user can export the information in the topic exchange page as an internal communication file archive.
  • the server receives the export instruction, it organizes and archives the information in the topic exchange page. Includes title, interview history, speech, product and rating, interviewee and rating. Among them, the server can archive the speech according to the date of the speech or the time axis to avoid fragmentation of the information.
  • the server may also collect the heat of the topic exchange page, including the total number of speeches, the peak period of the speech, and the like.
  • the server exports the information in the topic exchange page in a format such as text.
  • the user can archive the topic communication or use it for discussion.
  • the fifth embodiment of the communication page management method of the present application provides an AC page management method, based on the foregoing first embodiment, the second embodiment, the third embodiment, or the fourth embodiment of the AC page management method.
  • the first embodiment of the communication page management method is taken as an example.
  • the method for controlling the communication page further includes:
  • Step S70 When receiving the active statistical command, the user active information is counted and displayed according to the time interval specified by the active statistical command and the utterance.
  • select the topic click active statistics button select the time interval that needs to be counted in the perpetual calendar interface provided by the server, and confirm, input the active statistical command; or click the active statistics button of the topic exchange page, provided by the server.
  • select the time interval that needs to be counted select the time interval that needs to be counted, and confirm that the active statistical command is input.
  • the active statistics command carries the specified time interval that needs to be counted.
  • the server When the server receives the active statistics command, it parses the active statistics command, extracts the preset field, and obtains the specified time interval. Then, the server counts the speeches within the specified time interval, extracts the users who post each speech, counts the users who speak, and the number of times each user speaks. Then, the server sorts the users of each uttering according to the value of the number of utterances in descending order, and obtains the sorting result.
  • the sorting result includes each user who speaks, and the number of times each user speaks. The server then displays the sorted results as user active information.
  • the server can also display only the users of the previous preset position in the sorting, for example, only the top three users who have the most talks and the corresponding number of times of speaking.
  • the user active information is counted and displayed, so that the user can know the active status of the topic exchange page.
  • the above-mentioned storage medium may be a read only memory, a magnetic disk or an optical disk or the like.
  • the communication page management device of the present application provides an exchange page management device, and the communication page control device includes:
  • the creating module 10 is configured to receive the uploaded interview record and create a corresponding topic exchange page when receiving the topic creation instruction;
  • the reminding module 20 is configured to receive the input special reminder instruction, and send the reminder message of the topic exchange page to the contact and/or the group carried by the special reminder instruction;
  • the presentation module 30 is configured to receive a speech input by the contact account verified by the authority on the topic exchange page, and create a waterfall-style speech list on the topic exchange page to display the speech.
  • the communication page management device further includes:
  • a product rating module configured to obtain a product targeted by the interview record, and obtain a rating of the product; display a rating of the product on the topic exchange page.
  • the product rating module is further configured to:
  • the statement is analyzed to obtain a user's propensity to rate the product based on the user's propensity.
  • the product rating module is further configured to:
  • K is the score of the product
  • C 1 ... C m are the number of occurrences of the propensity text 1 ... m, respectively;
  • N 1 ... N m are the preset weights of the prophetic text 1 ... m, respectively value.
  • the communication page management device further includes:
  • a person rating module is configured to obtain an interview object of the interview record, and input a rating of the interview object, and display the interview object and rating on the topic exchange page.
  • the personnel rating module is further used.
  • the personnel rating module is further used.
  • the keyword in the speech is extracted as a keyword of the interviewee and/or product, and is displayed in the topic exchange page in the form of a tag.
  • the communication page management device further includes:
  • the export module is configured to archive and export the topic exchange page when the export instruction is received.
  • the communication page management device further includes:
  • the statistics module is configured to collect and display the user active information according to the time interval specified by the active statistical instruction and the speaking when the active statistical instruction is received.
  • the specific embodiment of the communication page management device of the present application is substantially the same as the embodiment of the above-mentioned communication page management and control method, and details are not described herein.
  • the embodiment of the present application further provides a computer readable storage medium, where the AC page management program is stored, and when the AC page management program is executed by the processor, the following operations are implemented:
  • Receiving the input special reminder instruction sending the reminder message of the topic exchange page to the contact and/or group carried by the special reminder instruction;
  • the rating of the product is displayed on the topic exchange page.
  • the statement is analyzed to obtain a user's propensity to rate the product based on the user's propensity.
  • the weight information includes a preset weight value of the propensity text, and the score of the product may be calculated according to the following formula:
  • K is the score of the product
  • C 1 ... C m are the number of occurrences of the propensity text 1 ... m, respectively;
  • N 1 ... N m are the preset weights of the prophetic text 1 ... m, respectively value.
  • the keyword in the speech is extracted as a keyword of the interview object and/or product, and is displayed in the topic exchange page in the form of a label.
  • the topic exchange page is archived and exported.
  • the user active information is counted and displayed according to the time interval specified by the active statistical instruction and the speech.
  • the technical solution of the present application which is essential or contributes to the prior art, may be embodied in the form of a software product stored in a storage medium (such as ROM/RAM as described above). , a disk, an optical disk, including a number of instructions for causing a terminal device (which may be a mobile phone, a computer, a server, an air conditioner, or a network device, etc.) to perform the methods described in the various embodiments of the present application.
  • a terminal device which may be a mobile phone, a computer, a server, an air conditioner, or a network device, etc.

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Abstract

一种交流页面管控方法，该方法包括：在收到话题创建指令时，接收上传的访谈记录并创建对应的话题交流页面（S10）；接收输入的特别提醒指令，向所述特别提醒指令携带的联系人和/或群组发送所述话题交流页面的提醒消息（S20）；接收通过权限验证的联系人账户在所述话题交流页面输入的发言，在所述话题交流页面创建瀑布式的发言列表展示所述发言（S30）。还公开了一种交流页面管控装置、终端和计算机可读存储介质。该方法扩大了信息受众与交流范围，解决了依靠社交圈讨论投资产品的局限性。

Description

交流页面管控方法、装置、终端和计算机可读存储介质
本申请要求于2017年11月08日提交中国专利局、申请号为201711101763.5、发明名称为“交流页面管控方法、装置、终端和计算机可读存储介质”的中国专利申请的优先权，其全部内容通过引用结合在申请中。
技术领域
本申请涉及计算机技术领域，尤其涉及一种交流页面管控方法、装置、终端和计算机可读存储介质。
背景技术
随着收入的提升、生活水平的提高，越来越多的人开始关注、购买理财产品，进行投资，投资理财行业也得到了快速发展。投资经理在向客户推荐产品前，都需要详细了解各个产品的情况，尤其是基金产品，投资经理需要对基金经理进行访谈，以对基金产品有更加深入的了解。
目前，投资经理或是研究员人员等在向基金经理进行访谈后，都是私下进行交流讨论，对基金产品进行评价、分析基金产品的价值等，这就导致大家交流的信息只能在较小的社交圈内传播，信息受众面小，不利于整个投资机构或者研究机构的交流。
发明内容
本申请的主要目的在于提供一种交流页面管控方法、装置、终端和计算机可读存储介质，旨在解决对投资产品的交流范围受限的技术问题。
为实现上述目的，本申请提供一种交流页面管控方法，所述交流页面管控方法包括以下步骤：
在收到话题创建指令时，接收上传的访谈记录并创建对应的话题 交流页面；
接收输入的特别提醒指令，向所述特别提醒指令携带的联系人和/或群组发送所述话题交流页面的提醒消息；
接收通过权限验证的联系人账户在所述话题交流页面输入的发言，在所述话题交流页面创建瀑布式的发言列表展示所述发言。
此外，为实现上述目的，本申请还提供一种交流页面管控装置，所述交流页面管控装置包括：
创建模块，用于在收到话题创建指令时，接收上传的访谈记录并创建对应的话题交流页面；
提醒模块，用于接收输入的特别提醒指令，向所述特别提醒指令携带的联系人和/或群组发送所述话题交流页面的提醒消息；
展示模块，用于接收通过权限验证的联系人账户在所述话题交流页面输入的发言，在所述话题交流页面创建瀑布式的发言列表展示所述发言。
此外，为实现上述目的，本申请还提供一种终端，所述终端包括：存储器、处理器及存储在所述存储器上并可在所述处理器上运行的交流页面管控程序，所述计算机程序被所述处理器执行时实现如下操作：
在收到话题创建指令时，接收上传的访谈记录并创建对应的话题交流页面；
接收输入的特别提醒指令，向所述特别提醒指令携带的联系人和/或群组发送所述话题交流页面的提醒消息；
接收通过权限验证的联系人账户在所述话题交流页面输入的发言，在所述话题交流页面创建瀑布式的发言列表展示所述发言。
此外，为实现上述目的，本申请还提供一种计算机可读存储介质，所述计算机可读存储介质上存储有交流页面管控程序，所述交流页面管控程序被处理器执行时实现如下操作：
在收到话题创建指令时，接收上传的访谈记录并创建对应的话题交流页面；
接收输入的特别提醒指令，向所述特别提醒指令携带的联系人和 /或群组发送所述话题交流页面的提醒消息；
接收通过权限验证的联系人账户在所述话题交流页面输入的发言，在所述话题交流页面创建瀑布式的发言列表展示所述发言。
本申请实施例提出的一种交流页面管控方法、装置、终端和计算机可读存储介质，通过在收到话题创建指令时，接收上传的访谈记录并创建对应的话题交流页面，展示访谈记录，方便交流；接收创建者输入的特别提醒指令，向特别提醒指令携带的联系人和/或群组发送此话题交流页面的提醒消息，以特别提醒指定的联系人查看此话题交流页面；用户在浏览话题交流页面时，可以输入发言，对应的，接收通过权限验证的联系人账户在所述话题交流页面输入的发言，在话题交流页面创建瀑布式的发言列表进行发言的展示，以促进信息交流和互动。本申请提供了一个高效的、公共的交流平台，使得投资经理、研究员等可以在外部访谈调研后，面向机构内部发布其针对投资产品的访谈记录，供内部交流讨论，扩大了信息受众与交流范围，解决了依靠社交圈讨论投资产品所造成的局限性。
附图说明
图1是本申请实施例方案涉及的硬件运行环境的终端结构示意图；
图2为本申请交流页面管控方法第一实施例的流程示意图；
图3为本申请交流页面管控方法第二实施例的流程示意图；
图4为本申请交流页面管控方法第三实施例的流程示意图；
图5为本申请交流页面管控方法第四实施例的流程示意图；
图6为本申请交流页面管控方法第五实施例的流程示意图；
图7为本申请交流页面管控装置的功能模块示意图。
本申请目的的实现、功能特点及优点将结合实施例，参照附图做进一步说明。
具体实施方式
应当理解，此处所描述的具体实施例仅仅用以解释本申请，并不 用于限定本申请。
如图1所示，图1是本申请实施例方案涉及的硬件运行环境的终端结构示意图。
本申请实施例终端可以是PC，也可以是服务器等终端设备，本实施例以服务器进行举例。
如图1所示，该服务器可以包括：处理器1001，例如CPU，通信总线1002，用户接口1003，网络接口1004，存储器1004。其中，通信总线1002用于实现这些组件之间的连接通信。用户接口1003可以包括显示屏(Display)、输入单元比如键盘(Keyboard)，可选的用户接口1003还可以包括标准的有线接口、无线接口。存储器1004可以是高速RAM存储器，也可以是稳定的存储器(non-volatile memory)，例如磁盘存储器。存储器1004可选的还可以是独立于前述处理器1001的存储装置。本领域技术人员可以理解，图1中示出的终端结构并不构成对终端的限定，可以包括比图示更多或更少的部件，或者组合某些部件，或者不同的部件布置。
如图1所示，作为一种计算机存储介质的存储器1004中可以包括操作系统、用户接口模块以及交流页面管控程序。
在图1所示的终端中，用户接口1003主要用于连接客户端(用户端)，与客户端进行数据通信，接收客户端发送的各项指令、输入的各项信息以及上传的访谈记录等；而处理器1001可以用于调用存储器1004中存储的交流页面管控程序，并执行以下操作：
在收到话题创建指令时，接收上传的访谈记录并创建对应的话题交流页面；
接收输入的特别提醒指令，向所述特别提醒指令携带的联系人和/或群组发送所述话题交流页面的提醒消息；
接收通过权限验证的联系人账户在所述话题交流页面输入的发言，在所述话题交流页面创建瀑布式的发言列表展示所述发言。
进一步地，处理器1001可以调用存储器1004中存储的交流页面管控程序，还执行以下操作：
获取所述访谈记录针对的产品，并获取所述产品的评级；
在所述话题交流页面显示所述产品的评级。
进一步地，处理器1001可以调用存储器1004中存储的交流页面管控程序，还执行以下操作：
分析所述发言获取用户倾向，根据所述用户倾向对所述产品进行评级。
进一步地，处理器1001可以调用存储器1004中存储的交流页面管控程序，还执行以下操作：
提取所述发言中的倾向性文本，并统计倾向性文本的出现次数；
根据预设的权重信息、所述倾向性文本的出现次数，计算所述产品的得分；
根据所述产品的得分以及预设的分值表，确定所述产品的评级；
所述权重信息包括所述倾向性文本的预设权重值，可根据下述公式计算所述产品的得分：
Figure PCTCN2018075206-appb-000001
其中，K为所述产品的得分，C 1……C m分别为倾向性文本1……m的出现次数；N 1……N m分别为所述倾向性文本1……m的预设权重值。
进一步地，处理器1001可以调用存储器1004中存储的交流页面管控程序，还执行以下操作：
获取访谈记录的访谈对象，以及输入的对所述访谈对象的评级，在所述话题交流页面显示所述访谈对象及评级。
进一步地，处理器1001可以调用存储器1004中存储的交流页面管控程序，还执行以下操作：
调取所述访谈对象的历史评级，根据所述输入的评级更新所述访谈对象的历史评级，并显示更新后的评级。
进一步地，处理器1001可以调用存储器1004中存储的交流页面管控程序，还执行以下操作：
提取所述发言中的关键词作为访谈对象和/或产品的关键词，以标签的形式显示在所述话题交流页面中。
进一步地，处理器1001可以调用存储器1004中存储的交流页面管控程序，还执行以下操作：
在收到导出指令时，对所述话题交流页面进行归档并导出。
进一步地，处理器1001可以调用存储器1004中存储的交流页面管控程序，还执行以下操作：
在收到活跃统计指令时，根据所述活跃统计指令指定的时间区间及所述发言，统计用户活跃信息并显示。
本申请终端的具体实施例与下述交流页面管控方法各实施例基本相同，在此不作赘述。
参照图2，本申请交流页面管控第一实施例提供一种交流页面管控，所述交流页面管控包括：
步骤S10、在收到话题创建指令时，接收上传的访谈记录并创建对应的话题交流页面。
本实施例通过生成对产品的话题交流页面，供大家对产品的访谈记录进行公开讨论、交流，扩大了信息受众面，使投资经理或是研究员等对基金产品的交流讨论不再限制于小的社交圈，扩大了投资产品的交流范围。
具体的，作为一种实施方式，用户在对访谈对象进行访谈后，整理得到访谈记录。其中，用户可以是投资经理、研究员等人员；访谈对象可以是基金经理等人员。访谈记录可以是文本或语音等格式，记录了用户和访谈对象在整个访谈过程中所交流的全部或部分信息。
然后，用户作为创建者，使用其账户登录交流系统，点击创建话题按钮，交流系统的服务器对应提供话题创建页面，供用户进行话题设置。
创建者可以在话题创建页面上传访谈记录，作为讨论话题的依据，然后点击确认按钮，输入话题创建指令。需要说明的是，创建者还可以在话题创建页面编辑话题的标题，作为其创建的话题交流页面的标题。
交流系统的服务器在检测到当前登录账户输入话题创建指令时，获取当前登录账户上传的访谈记录。
若访谈记录为文本格式，则服务器直接创建话题交流页面。话题交流页面中包括标题和访谈记录，以及发言界面，当然，还可以包括话题的创建者：当前登录账户等信息。
若访谈记录为语音格式，则服务器对访谈记录进行语音识别，转换为文本格式后，再创建话题交流界面。
步骤S20、接收输入的特别提醒指令，向所述特别提醒指令携带的联系人和/或群组发送所述话题交流页面的提醒消息。
创建者在创建话题交流页面时，还可以使用当前登录账户输入特别提醒指令，以特别提醒指定的联系人或群组查看此话题交流页面。
具体的，作为一种实施方式，创建者可以在话题创建页面中，服务器提供的预设联系人列表中选择需要特别提醒的联系人和/或群组，然后点击确认按钮，输入话题创建指令和特别提醒指令。特别提醒指令中携带了用户选择的需要特别提醒的联系人和/或群组，以及此话题交流页面的标识信息。话题交流页面的标识信息可以是此话题交流页面的标题，或是此话题交流页面的标题的链接地址等。
或者，创建者在话题交流页面创建后，在话题交流页面的管理页面中点击特别提醒按钮，服务器对应提供预设的联系人列表供用户选择。用户使用勾选等方式选中需要特别提醒的联系人和/或群组，然后点击确认按钮，输入特别提醒指令。特别提醒指令中携带了用户选择的需要特别提醒的联系人和/或群组，或是此话题交流页面的标题的链接地址等。
需要说明的是，服务器提供的预设的联系人列表可以是当前登录账户所在机构的组织架构列表，记载了组织架构中的部门和成员，一个行政单位的联系人属于一个群组。当然，预设的联系人列表中还可以包括用户预设的自定义群组。用户可以在联系人列表中选择单独的联系人，也可以选择群组。
服务器在收到创建者输入的特别提醒指令后，解析特别提醒指令，获取预设字段中的联系人/或群组，以及话题交流页面的标识信息，得到特别提醒指令中携带的联系人/或群组，以及话题交流页面的标识信息。
然后，服务器通过站内信、邮件等形式，向特别提醒指令中携带的联系人/或群组发送话题交流页面的提醒消息，话题交流页面的提醒消息中包括了话题交流页面的标识信息，以便于收到提醒消息到的联系人能够快速找到对应的话题交流页面。
进一步地，服务器还可以根据预设的特别提醒列表，在创建话题交流页面后，向特别提醒列表中的联系人和/或群组发送提醒消息。
步骤S30、接收通过权限验证的联系人账户在所述话题交流页面输入的发言，在所述话题交流页面创建瀑布式的发言列表展示所述发言。
在话题交流页面创建后，交流系统的用户可以在交流系统的登录页面登录其账户，或是通过第三方应用软件的快捷链接等方式直接登录交流系统。服务器验证登录账户的账号和密码，在账户的账号和密码通过验证后，确定账户登录成功。然后，服务器提取登录账户的用户信息，确定其所属的联系人，并根据预设的联系人权限，确定当前登录账户的权限。具体的，可以预先配置指定的群组或是指定的联系人账户有进入话题交流页面的权限，以进行权限管控。
然后，用户可以使用成功登录的账户，在交流系统中通过标题、关键字等方式搜索话题交流页面，当用户点击查看话题交流页面时，服务器可以进一步验证当前登录的账户是否有权限进入此话题交流页面。具体的，服务器在收到进入话题交流页面的请求时，验证请求账户所属的联系人是否有权限进入话题交流页面。
若当前登录账户所属的联系人通过权限验证，则用户可以使用当前登录账户浏览话题交流页面，在话题交流页面的发言界面输入发言，进行交流讨论。收到提醒消息到的联系人或是群组中的联系人，也可以通过标题搜索或是链接地址，查看话题交流页面，在发言界面输入发言。
服务器在收到输入的发言后，可以按照时间顺序或是其他预设排序调条件，在话题交流页面创建瀑布式的发言列表，以展示大家的发言，促进交流。
需要说明的是，由于投资或是资产管理等公司的交流私密性以及 严格的权限制度，本提案通过联系人账户权限的管理，保障交流信息的安全性。
在本实施例中，在收到话题创建指令时，接收上传的访谈记录并创建对应的话题交流页面，展示访谈记录，方便交流；接收创建者输入的特别提醒指令，向特别提醒指令携带的联系人和/或群组发送此话题交流页面的提醒消息，以特别提醒指定的联系人查看此话题交流页面；用户在浏览话题交流页面时，可以输入发言，对应的，接收通过权限验证的联系人账户在话题交流页面输入的发言，在话题交流页面创建瀑布式的发言列表进行发言的展示，以促进信息交流和互动。本实施例提供了一个高效的、公共的交流平台，使得投资经理、研究员等可以在外部访谈调研后，面向机构内部发布其针对投资产品的访谈记录，供内部交流讨论，扩大了信息受众与交流范围，解决了依靠社交圈讨论投资产品所造成的局限性。
进一步的，参照图3，本申请交流页面管控方法第二实施例提供一种交流页面管控方法，基于上述图1所示的实施例，所述交流页面管控方法还包括：
步骤S41、获取所述访谈记录针对的产品，并获取所述产品的评级。
创建者可以在话题创建页面或是话题交流页面的管理页面中，输入其访谈记录针对的产品。访谈记录针对的产品也即用户在对基金经理等进行访谈时，重点进行调研的基金产品等投资产品。同时，创建者还可以根据其调研情况，依据操作倾向、兴趣等对产品进行评级，以对产品进行价值评定，供其他用户参考。服务器接收创建者输入的产品以及对产品的评级，得到访谈记录针对的产品以及产品的评级。
进一步地，当其他用户发言时，也可以根据自己的意见，对产品进行评级。对应的，服务器接收其他用户的评级，对创建者的评级持续进行修正。
作为另一种实施方式，所述步骤S41包括：
步骤S411、分析所述发言获取用户倾向，根据所述用户倾向对所述产品进行评级。
服务器在收到各个用户输入的发言后，对用户的发言进行语义分析，获取用户的情感倾向，例如正面情感、负面情感，或是购买倾向、推荐倾向等。然后，统计发言的用户的情感倾向并进行综合分析，对访谈记录针对的产品进行评级。例如正面情感越多，产品的评级越高；负面情感越多，产品的评级越低。
由此，得到的评级为综合发言情况得到的，评级更加客观公正。
具体的，所述步骤S411包括：
步骤S4111、提取所述发言中的倾向性文本，并统计倾向性文本的出现次数。
服务器根据预设的倾向文本数据库，检测、查找发言中的倾向性文本，预设的数据库中记载了各项具有情感倾向的字词和/或短语，尤其是针对投资产品的，例如收益高、不推荐、风险高、盈利好等。然后，服务器统计发言中出现过的倾向性文本，并统计各倾向性文本出现的次数。
步骤S4112、根据预设的权重信息、所述倾向性文本的出现次数，计算所述产品的得分。
在统计得到出现的倾向性文本及对应的次数后，服务器根据预设的权重信息，获取出现的各倾向性文本对应的权重值。需要说明的是，预设的权重信息中记载了各倾向性文本对应的预设权重值。
然后，服务器可根据下述公式计算产品的得分：
Figure PCTCN2018075206-appb-000002
其中，K为访谈记录针对的产品的得分，C 1……C m分别为倾向性文本1……m的出现次数；N 1……N m分别为倾向性文本1……m的预设权重值。
由此，根据用户的发言情况，计算得到产品的得分，产品的得分表征了用户对产品的倾向性情感。
步骤S4113、根据所述产品的得分以及预设的分值表，确定所述产品的评级。
在得到产品的得分后，服务器对照预设分值表，确定产品得分对 应的评级。其中，预设的分值表记载了各个分数值或分数值区间对应的级别。
由此，服务器得到了产品的评级，此评级是结合大家的交流发言，根据用户倾向统计得到的，因此，更加能够代表大家的意见。服务器可以在收到增加的或是修改发言后，根据更新后的发言，动态更新产品的评级。
进一步地，作为一种实施方式，服务器还可以根据用户倾向计算得到的评级，对创建者的评级进行持续修正。
步骤S42、在所述话题交流页面显示所述产品的评级。
在得到访谈记录针对的产品的评级后，服务器可以在话题交流页面的显著位置显示产品的评级，例如标题附近等。
本实施例可以通过多种方式获取产品的评级，根据发言情况对产品的评级进行动态修正，不仅保障了产品评级的公正性，而且得到的评级依据内部交流讨论发言得到的，更加能够代表机构内部对产品倾向意见。
参照图4，本申请交流页面管控方法第三实施例提供一种交流页面管控方法，基于上述交流页面管控方法第一实施例或第二实施例(本实施例以交流页面管控方法第一实施例为例)，所述交流页面管控方法还包括：
步骤S50、获取访谈记录的访谈对象，以及输入的对所述访谈对象的评级，在所述话题交流页面显示所述访谈对象及评级。
创建者可以在话题创建页面或是话题交流页面的管理页面中，输入其访谈的对象，作为访谈记录对应的访谈对象。访谈对象通常为基金经理等专业人员。当然，创建者也可以在预设的人员列表中选择访谈对象。人员列表中记载了预先录入的、合作机构的被访人员。
在获取访谈对象后，创建者可以输入其对访谈对象的评级。访谈对象的评级可以包括综合评级，也可以进一步包括专业技能评级、沟通能力评级等。创建者可以依据访谈时的交流沟通情况，对访谈对象进行评级。服务器获取输入的访谈对象，以及对访谈对象的评级，显示在话题交流页面上，使用户在浏览页面时，可以获知访谈对象信息。
进一步地，服务器还可以调取访谈对象的历史评级，根据当前登录账户输入的评级更新访谈对象的历史评级，并显示更新后的评级。
具体的，服务器可以根据访谈对象的名字等信息，查找此访谈对象在交流系统中收到的历史评级，并统计各历史评级出现的次数。然后，服务器根据各评级的出现次数和预设权重，以及当前登录账户输入的评级及对应的权重，重新确定访谈对象的评级，作为更新后的评级显示。
进一步地，服务器还可以提取发言中的关键词作为访谈对象和/或产品的关键词，以标签的形式显示在话题交流页面中。
在本实施例中，当其他用户浏览话题交流页面时，可以了解访谈记录的来源，以及此访谈对象能力水平，为日后产品调研的对象选择提供参考依据。
进一步地，参照图5，本申请交流页面管控方法第四实施例提供一种交流页面管控方法，基于上述交流页面管控方法第一实施例、第二实施例或第三实施例(本实施例以交流页面管控方法第一实施例为例)，所述交流页面管控方法还包括：
步骤S60、在收到导出指令时，对所述话题交流页面进行归档并导出。
用户可以导出话题交流页面中的信息，作为内部交流文件存档。
具体的，用户登录交流系统后，选中话题点击导出按钮，输入导出指令；或是点击话题交流页面的导出按钮，输入导出指令。服务器在收到导出指令时，对话题交流页面中的各项信息进行整理归档。包括标题、访谈记录、发言、产品及评级、访谈对象及评级等。其中，服务器可以根据发言日期或是时间轴对发言进行归档，避免信息碎片化。
进一步地，服务器还可以统计话题交流页面的热度，包括发言总数量、发言高峰期等信息。
在对话题交流页面中的各项信息进行整理归档后，服务器以文本等格式，将话题交流页面中的各项信息导出。
在本实施例中，使用户可以对话题交流情况进行存档，或是研讨 使用。
进一步地，参照图6，本申请交流页面管控方法第五实施例提供一种交流页面管控方法，基于上述交流页面管控方法第一实施例、第二实施例、第三实施例或第四实施例(本实施例以交流页面管控方法第一实施例为例)，所述交流页面管控方法还包括：
步骤S70、在收到活跃统计指令时，根据所述活跃统计指令指定的时间区间及所述发言，统计用户活跃信息并显示。
用户登录交流系统后，选中话题点击活跃统计按钮，在服务器提供的万年历界面中选择需要统计的时间区间，并确认，输入活跃统计指令；或是点击话题交流页面的活跃统计按钮，在服务器提供的万年历界面中选择需要统计的时间区间，并确认，输入活跃统计指令。活跃统计指令中携带指定的、需要统计的时间区间。
服务器在收到活跃统计指令时，解析活跃统计指令，提取预设的字段，得到指定的时间区间。然后，服务器统计此指定的时间区间内的发言，提取发布各发言的用户，统计发言的各用户以及各用户的发言次数。然后，服务器根据发言次数的数值，按照从高到低的顺序对各发言的用户进行排序，得到排序结果。排序结果中包括发言的各用户，以及各用户的发言次数。然后，服务器将排序结果作为用户活跃信息显示。当然，服务器还可以仅显示排序中前预设位次的用户，例如仅显示发言最多的前三位用户及对应的发言次数。
在本实施例中，统计用户活跃信息并显示，使用户能够了解到话题交流页面的活跃状况。
需要说明的是，本领域普通技术人员可以理解实现上述实施例的全部或部分步骤可以通过硬件来完成，也可以通过程序来指令相关的硬件完成，所述的程序可以存储于一种计算机可读存储介质中，上述提到的存储介质可以是只读存储器，磁盘或光盘等。
参照图7，本申请交流页面管控装置提供一种交流页面管控装置，所述交流页面管控装置包括：
创建模块10，用于在收到话题创建指令时，接收上传的访谈记录并创建对应的话题交流页面；
提醒模块20，用于接收输入的特别提醒指令，向所述特别提醒指令携带的联系人和/或群组发送所述话题交流页面的提醒消息；
展示模块30，用于接收通过权限验证的联系人账户在所述话题交流页面输入的发言，在所述话题交流页面创建瀑布式的发言列表展示所述发言。
进一步地，所述交流页面管控装置还包括：
产品评级模块，用于获取所述访谈记录针对的产品，并获取所述产品的评级；在所述话题交流页面显示所述产品的评级。
进一步地，所述产品评级模块还用于：
分析所述发言获取用户倾向，根据所述用户倾向对所述产品进行评级。
进一步地，所述产品评级模块还用于：
提取所述发言中的倾向性文本，并统计倾向性文本的出现次数；根据预设的权重信息、所述倾向性文本的出现次数，计算所述产品的得分；根据所述产品的得分以及预设的分值表，确定所述产品的评级；所述权重信息包括所述倾向性文本的预设权重值，可根据下述公式计算所述产品的得分：
Figure PCTCN2018075206-appb-000003
其中，K为所述产品的得分，C 1……C m分别为倾向性文本1……m的出现次数；N 1……N m分别为所述倾向性文本1……m的预设权重值。
进一步地，所述交流页面管控装置还包括：
人员评级模块，用于获取访谈记录的访谈对象，以及输入的对所述访谈对象的评级，在所述话题交流页面显示所述访谈对象及评级。
进一步地，所述人员评级模块还用于，
调取所述访谈对象的历史评级，根据所述输入的评级更新所述访谈对象的历史评级，并显示更新后的评级。
进一步地，所述人员评级模块还用于，
提取所述发言中的关键词作为访谈对象和/或产品的关键词，以 标签的形式显示在所述话题交流页面中。
进一步地，所述交流页面管控装置还包括：
导出模块，用于在收到导出指令时，对所述话题交流页面进行归档并导出。
进一步地，所述交流页面管控装置还包括：
统计模块，用于在收到活跃统计指令时，根据所述活跃统计指令指定的时间区间及所述发言，统计用户活跃信息并显示。
本申请交流页面管控装置的具体实施例与上述交流页面管控方法各实施例基本相同，在此不作赘述。
此外，本申请实施例还提出一种计算机可读存储介质，所述计算机可读存储介质上存储有交流页面管控程序，所述交流页面管控程序被处理器执行时实现如下操作：
在收到话题创建指令时，接收上传的访谈记录并创建对应的话题交流页面；
接收输入的特别提醒指令，向所述特别提醒指令携带的联系人和/或群组发送所述话题交流页面的提醒消息；
接收通过权限验证的联系人账户在所述话题交流页面输入的发言，在所述话题交流页面创建瀑布式的发言列表展示所述发言。
进一步地，所述交流页面管控程序被处理器执行时还实现如下操作：
获取所述访谈记录针对的产品，并获取所述产品的评级；
在所述话题交流页面显示所述产品的评级。
进一步地，所述交流页面管控程序被处理器执行时还实现如下操作：
分析所述发言获取用户倾向，根据所述用户倾向对所述产品进行评级。
进一步地，所述交流页面管控程序被处理器执行时还实现如下操作：
提取所述发言中的倾向性文本，并统计倾向性文本的出现次数；
根据预设的权重信息、所述倾向性文本的出现次数，计算所述产 品的得分；
根据所述产品的得分以及预设的分值表，确定所述产品的评级；
所述权重信息包括所述倾向性文本的预设权重值，可根据下述公式计算所述产品的得分：
Figure PCTCN2018075206-appb-000004
其中，K为所述产品的得分，C 1……C m分别为倾向性文本1……m的出现次数；N 1……N m分别为所述倾向性文本1……m的预设权重值。
进一步地，所述交流页面管控程序被处理器执行时还实现如下操作：
获取访谈记录的访谈对象，以及输入的对所述访谈对象的评级，在所述话题交流页面显示所述访谈对象及评级。
进一步地，所述交流页面管控程序被处理器执行时还实现如下操作：
调取所述访谈对象的历史评级，根据所述输入的评级更新所述访谈对象的历史评级，并显示更新后的评级。
进一步地，所述交流页面管控程序被处理器执行时还实现如下操作：
提取所述发言中的关键词作为访谈对象和/或产品的关键词，以标签的形式显示在所述话题交流页面中。
进一步地，所述交流页面管控程序被处理器执行时还实现如下操作：
在收到导出指令时，对所述话题交流页面进行归档并导出。
进一步地，所述交流页面管控程序被处理器执行时还实现如下操作：
在收到活跃统计指令时，根据所述活跃统计指令指定的时间区间及所述发言，统计用户活跃信息并显示。
本申请计算机可读存储介质的具体实施例与上述交流页面管控方法各实施例基本相同，在此不作赘述。
需要说明的是，在本文中，术语“包括”、“包含”或者其任何其他变体意在涵盖非排他性的包含，从而使得包括一系列要素的过程、方法、物品或者系统不仅包括那些要素，而且还包括没有明确列出的其他要素，或者是还包括为这种过程、方法、物品或者系统所固有的要素。在没有更多限制的情况下，由语句“包括一个……”限定的要素，并不排除在包括该要素的过程、方法、物品或者系统中还存在另外的相同要素。
上述本申请实施例序号仅仅为了描述，不代表实施例的优劣。
通过以上的实施方式的描述，本领域的技术人员可以清楚地了解到上述实施例方法可借助软件加必需的通用硬件平台的方式来实现，当然也可以通过硬件，但很多情况下前者是更佳的实施方式。基于这样的理解，本申请的技术方案本质上或者说对现有技术做出贡献的部分可以以软件产品的形式体现出来，该计算机软件产品存储在如上所述的一个存储介质(如ROM/RAM、磁碟、光盘)中，包括若干指令用以使得一台终端设备(可以是手机，计算机，服务器，空调器，或者网络设备等)执行本申请各个实施例所述的方法。
以上仅为本申请的优选实施例，并非因此限制本申请的专利范围，凡是利用本申请说明书及附图内容所作的等效结构或等效流程变换，或直接或间接运用在其他相关的技术领域，均同理包括在本申请的专利保护范围内。

Claims (20)

  1. 一种交流页面管控方法，其特征在于，所述交流页面管控方法包括以下步骤：
    在收到话题创建指令时，接收上传的访谈记录并创建对应的话题交流页面；
    接收输入的特别提醒指令，向所述特别提醒指令携带的联系人和/或群组发送所述话题交流页面的提醒消息；
    接收通过权限验证的联系人账户在所述话题交流页面输入的发言，在所述话题交流页面创建瀑布式的发言列表展示所述发言。
  2. 如权利要求1所述的交流页面管控方法，其特征在于，所述在收到话题创建指令时，接收上传的访谈记录并创建对应的话题交流页面的步骤之后，还包括：
    获取所述访谈记录针对的产品，并获取所述产品的评级；
    在所述话题交流页面显示所述产品的评级。
  3. 如权利要求2所述的交流页面管控方法，其特征在于，所述获取所述产品的评级的步骤包括：
    分析所述发言获取用户倾向，根据所述用户倾向对所述产品进行评级。
  4. 如权利要求3所述的交流页面管控方法，其特征在于，所述分析所述发言获取用户倾向，根据所述用户倾向对所述产品进行评级的步骤包括：
    提取所述发言中的倾向性文本，并统计倾向性文本的出现次数；
    根据预设的权重信息、所述倾向性文本的出现次数，计算所述产品的得分；
    根据所述产品的得分以及预设的分值表，确定所述产品的评级；
    所述权重信息包括所述倾向性文本的预设权重值，可根据下述公式计算所述产品的得分：
    Figure PCTCN2018075206-appb-100001
    其中，K为所述产品的得分，C 1……C m分别为倾向性文本1…… m的出现次数；N 1……N m分别为所述倾向性文本1……m的预设权重值。
  5. 如权利要求1所述的交流页面管控方法，其特征在于，所述在收到话题创建指令时，接收上传的访谈记录并创建对应的话题交流页面的步骤之后，还包括：
    获取访谈记录的访谈对象，以及输入的对所述访谈对象的评级，在所述话题交流页面显示所述访谈对象及评级。
  6. 如权利要求5所述的交流页面管控方法，其特征在于，所述交流页面管控方法还包括：
    调取所述访谈对象的历史评级，根据所述输入的评级更新所述访谈对象的历史评级，并显示更新后的评级。
  7. 如权利要求5所述的交流页面管控方法，其特征在于，所述交流页面管控方法还包括：
    提取所述发言中的关键词作为访谈对象和/或产品的关键词，以标签的形式显示在所述话题交流页面中。
  8. 如权利要求1所述的交流页面管控方法，其特征在于，所述在收到话题创建指令时，接收上传的访谈记录并创建对应的话题交流页面的步骤之后，还包括：
    在收到导出指令时，对所述话题交流页面进行归档并导出。
  9. 如权利要求1所述的交流页面管控方法，其特征在于，所述接收输入的发言，在所述话题交流页面创建瀑布式的发言列表展示所述发言的步骤之后，还包括：
    在收到活跃统计指令时，根据所述活跃统计指令指定的时间区间及所述发言，统计用户活跃信息并显示。
  10. 一种交流页面管控装置，其特征在于，所述交流页面管控装置包括：
    创建模块，用于在收到话题创建指令时，接收上传的访谈记录并创建对应的话题交流页面；
    提醒模块，用于接收输入的特别提醒指令，向所述特别提醒指令携带的联系人和/或群组发送所述话题交流页面的提醒消息；
    展示模块，用于接收通过权限验证的联系人账户在所述话题交流页面输入的发言，在所述话题交流页面创建瀑布式的发言列表展示所述发言。
  11. 如权利要求10所述的交流页面管控装置，其特征在于，所述交流页面管控装置还包括：
    产品评级模块，用于获取所述访谈记录针对的产品，并获取所述产品的评级；在所述话题交流页面显示所述产品的评级。
  12. 如权利要求11所述的交流页面管控装置，其特征在于，所述产品评级模块还用于：
    分析所述发言获取用户倾向，根据所述用户倾向对所述产品进行评级。
  13. 如权利要求12所述的交流页面管控装置，其特征在于，所述产品评级模块还用于：
    提取所述发言中的倾向性文本，并统计倾向性文本的出现次数；
    根据预设的权重信息、所述倾向性文本的出现次数，计算所述产品的得分；
    根据所述产品的得分以及预设的分值表，确定所述产品的评级；
    所述权重信息包括所述倾向性文本的预设权重值，可根据下述公式计算所述产品的得分：
    Figure PCTCN2018075206-appb-100002
    其中，K为所述产品的得分，C 1……C m分别为倾向性文本1……m的出现次数；N 1……N m分别为所述倾向性文本1……m的预设权重值。
  14. 一种终端，其特征在于，所述终端包括：存储器、处理器及存储在所述存储器上并可在所述处理器上运行的交流页面管控程序，所述交流页面管控程序被所述处理器执行时实现如下操作：
    在收到话题创建指令时，接收上传的访谈记录并创建对应的话题交流页面；
    接收输入的特别提醒指令，向所述特别提醒指令携带的联系人和 /或群组发送所述话题交流页面的提醒消息；
    接收通过权限验证的联系人账户在所述话题交流页面输入的发言，在所述话题交流页面创建瀑布式的发言列表展示所述发言。
  15. 如权利要求14所述的终端，其特征在于，所述交流页面管控程序被所述处理器执行时实现还如下操作：
    获取所述访谈记录针对的产品，并获取所述产品的评级；在所述话题交流页面显示所述产品的评级。
  16. 如权利要求15所述的终端，其特征在于，所述交流页面管控程序被所述处理器执行时实现还如下操作：
    分析所述发言获取用户倾向，根据所述用户倾向对所述产品进行评级。
  17. 如权利要求16所述的终端，其特征在于，，所述交流页面管控程序被所述处理器执行时实现还如下操作：
    提取所述发言中的倾向性文本，并统计倾向性文本的出现次数；
    根据预设的权重信息、所述倾向性文本的出现次数，计算所述产品的得分；
    根据所述产品的得分以及预设的分值表，确定所述产品的评级；
    所述权重信息包括所述倾向性文本的预设权重值，可根据下述公式计算所述产品的得分：
    Figure PCTCN2018075206-appb-100003
    其中，K为所述产品的得分，C 1……C m分别为倾向性文本1……m的出现次数；N 1……N m分别为所述倾向性文本1……m的预设权重值。
  18. 一种计算机可读存储介质，其特征在于，所述计算机可读存储介质上存储有交流页面管控程序，所述交流页面管控程序被处理器执行时实现如下操作：
    在收到话题创建指令时，接收上传的访谈记录并创建对应的话题交流页面；
    接收输入的特别提醒指令，向所述特别提醒指令携带的联系人和 /或群组发送所述话题交流页面的提醒消息；
    接收通过权限验证的联系人账户在所述话题交流页面输入的发言，在所述话题交流页面创建瀑布式的发言列表展示所述发言。
  19. 如权利要求18所述的计算机可读存储介质，其特征在于，所述交流页面管控程序被处理器执行时还实现如下操作：
    获取所述访谈记录针对的产品，并获取所述产品的评级；
    在所述话题交流页面显示所述产品的评级。
  20. 如权利要求19所述的计算机可读存储介质，其特征在于，所述交流页面管控程序被处理器执行时还实现如下操作：
    分析所述发言获取用户倾向，根据所述用户倾向对所述产品进行评级。
PCT/CN2018/075206 2017-11-08 2018-02-05 交流页面管控方法、装置、终端和计算机可读存储介质 Ceased WO2019091002A1 (zh)

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