WO2019085295A1 - 用于医院的挂号辅助装置 - Google Patents

用于医院的挂号辅助装置 Download PDF

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Publication number
WO2019085295A1
WO2019085295A1 PCT/CN2018/074243 CN2018074243W WO2019085295A1 WO 2019085295 A1 WO2019085295 A1 WO 2019085295A1 CN 2018074243 W CN2018074243 W CN 2018074243W WO 2019085295 A1 WO2019085295 A1 WO 2019085295A1
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WIPO (PCT)
Prior art keywords
patient
information
registration
voice
module
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PCT/CN2018/074243
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English (en)
French (fr)
Inventor
张贯京
葛新科
王海荣
高伟明
张红治
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深圳市易特科信息技术有限公司
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Publication of WO2019085295A1 publication Critical patent/WO2019085295A1/zh

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/02—Reservations, e.g. for tickets, services or events
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C11/00—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/01—Protocols
    • H04L67/12—Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks

Definitions

  • the invention relates to the field of life health, and in particular to a registration aid device for a hospital.
  • the main object of the present invention is to provide a registered auxiliary device for a hospital, which aims to solve the technical problem that the hospital registration efficiency is not high in the prior art.
  • the present invention provides a registration assistance device for a hospital, wherein the registration assistance device is installed with a medical information database, and the registration assistance device is connected to a hospital server through a communication network, and the hospital server is operated.
  • the registration auxiliary device includes a voice input module, a voice text conversion module, a controller, a display module, a voice output module, and a communication module, wherein:
  • the voice input module is configured to collect voice information of the patient, and send the voice information of the patient to the voice text conversion module;
  • the voice text conversion module is configured to convert the voice information of the patient collected by the voice input module into patient text information, and send the information to the controller;
  • the display module is configured to display the patient consultation information of the patient
  • the voice text conversion module is further configured to convert the patient visiting department information into the patient visiting room voice information, and send the information to the voice output module;
  • the voice output module is configured to broadcast the patient's visiting department voice information
  • the controller is further configured to: when the patient text information includes the confirmation of the patient visitory keyword, control the voice output module to output information that the patient is placed to place the identity document on the card reader;
  • the card reader is configured to read a patient's identity document to obtain identity information of the patient, and send the identity information of the patient to the controller;
  • the controller is further configured to send the patient identity information and the patient visiting department information as a patient registration request to the hospital server through the communication network; the communication module is further configured to receive the registration success message sent by the hospital server.
  • the registration assistance device further includes a scanner, and the scanner is configured to read the payment code of the patient to obtain the payment information of the patient when the registration assistance device receives the payment request message sent by the hospital server, and Sending to the controller, the controller is further configured to control the communication module to send payment information of the patient to a hospital server.
  • the registration assistance device further comprises a printing module; the communication module is further configured to receive a patient registration form sent by the hospital server and send the patient registration form to the controller, the controller is further configured to control The printing module prints the patient registration form.
  • the display module is further configured to display the registration success message and the patient registration form.
  • the registration assistance device further includes a power module, and the power module provides working power for the registration assistance device.
  • the identity information of the patient includes social security information of the patient.
  • the keyword is a set of words extracted from the patient text information according to a preset extraction rule.
  • the medical information database includes a symptom keyword set and a visitory department information, and a correspondence between the symptom keyword set and the visiting department.
  • the registration assistant for the hospital of the present invention compares the extracted keywords with the medical information database by collecting the voice information of the patient and extracting keywords therefrom, when the keyword and the medical treatment
  • the information database is matched, the patient symptom keyword included in the keyword is confirmed, the patient medical department information is queried from the medical information database according to the patient symptom keyword, and the patient's identity information is collected, and the patient's identity is determined.
  • Information, patient visit department information, and patient registration requests are sent to the hospital server to register the patient.
  • the invention improves the efficiency of hospital registration and improves the user experience.
  • FIG. 1 is a schematic diagram of an application environment of a preferred embodiment of a registration assisting device for a hospital according to the present invention
  • FIG. 2 is a schematic view showing the electrical connection structure of a preferred embodiment of the registration assisting device for a hospital according to the present invention.
  • FIG. 1 is a schematic diagram of an application environment of a preferred embodiment of a registration assistance device for a hospital according to an embodiment of the present invention.
  • the registration assistance device 1 is installed with a medical information database 152, and the registration assistance device 1 is connected to the hospital server 3 via the communication network 2, and the hospital registration system runs on the hospital server 3.
  • the communication network 2 can be a wired communication network or a wireless communication network.
  • the communication network 2 is preferably a wireless communication network, including but not limited to, a GSM network, a GPRS network, a CDMA network, a TD-SCDMA network, a WiMAX network, a TD-LTE network, an FDD-LTE network, and the like. transporting network.
  • the hospital server 3 may be a computer placed in a hospital, and the hospital server 3 runs a hospital registration system, and the hospital registration system may receive the patient registration request sent by the registration assistance device 1 Register the patient.
  • FIG. 2 is a schematic diagram of an electrical connection structure of a preferred embodiment of a registration aid for a hospital according to an embodiment of the present invention.
  • the registration assistance device 1 further includes a power module 101, a voice input module 102, a voice text conversion module 103, a controller 104, a voice output module 105, a card reader 106, a communication module 107, a display module 108, a scanner 103, The printing module 110.
  • the power module 101 is electrically connected to the controller 104, and the power module 101 provides working power for the registration assistance device 1.
  • the controller 104 is electrically connected to the voice text conversion module 103, the voice output module 105, the card reader 106, the communication module 107, the display module 108, the scanner 109, and the printing module 110.
  • the voice input module 102 is electrically connected to the voice text conversion module 103.
  • the voice input module 102 is configured to collect voice information of the patient, and send the voice information of the patient to the voice text conversion module 103.
  • the voice input module 102 can be a microphone.
  • the voice input module 102 collects voice information of the patient, and sends the voice information of the patient to the voice text conversion module 103.
  • the voice text conversion module 103 is configured to convert the voice information of the patient collected by the voice input module 102 into patient text information, and send the information to the controller 104.
  • the voice text conversion module 103 can be a voice text conversion chip.
  • the voice text conversion module 103 converts the voice information of the patient collected by the voice input module 102 into patient text information, and sends the information to the controller 104.
  • the controller 104 is configured to extract a keyword from the patient text information, and compare the proposed keyword with the medical information database 152, and confirm when the keyword matches the medical information database.
  • the patient symptom keyword included in the keyword the controller 104 queries the patient medical department database from the medical information database 152 according to the symptom keyword, and sends the queried patient visiting department information to the voice text.
  • the controller 104 can be a microprocessor, a micro control unit (MCU), a signal processing chip, or a data processing unit having data computing functions.
  • the keyword may be a set of words extracted from the patient text information according to a preset extraction rule.
  • the medical information database 152 may include a symptom keyword set and a visitory department information, and a correspondence between a symptom keyword set and a visiting department, the symptom keyword set may include a plurality of sets of symptom keywords, each set of symptom keywords and Corresponding to a visiting department, each set of symptom keywords contains multiple symptom description words.
  • the controller 104 extracts a keyword from the patient text information, and compares the extracted keyword with the medical information database 152. Specifically, the controller 104 extracts a key according to a preset word extraction rule. a word, and comparing the extracted keyword with the symptom keyword set of the medical information database 152, and when the keyword includes any symptom description vocabulary in the symptom keyword set, The keyword matches the medical information database 152.
  • the symptom description vocabulary in all of the symptom keyword sets included in the keyword is a patient symptom keyword.
  • the controller 104 controls the voice output module 105 to output a polite expression, which may be a greeting, such as "please input symptoms again" or the like.
  • the controller 104 queries the medical information database from the medical information database according to the patient symptom keyword, specifically, the controller 104
  • the patient symptom keyword is compared with the symptom keyword set of the medical information database 152, and the visiting department corresponding to the symptom keyword group having the highest patient symptom keyword coincidence is the patient visiting department information.
  • the controller 104 sends the queried patient visitory department information to the voice text conversion module 103.
  • the voice text conversion module 103 is further configured to convert the received patient medical department information into the patient medical department voice information, and send the information to the voice output module 105.
  • the voice output module 105 is configured to broadcast the patient's visiting department voice information.
  • the voice output module 105 can be a speaker.
  • the registration assistance device 1 further includes a display module 108, and the controller 104 is further configured to send patient visitory department information to the display module 108, and the display module 108 is configured to display the patient visitory department information.
  • the display module 108 can be a liquid crystal display.
  • the voice input module 102 continuously collects voice information of the patient, and the voice text conversion module 103 continuously converts the voice information of the patient collected by the voice input module 102 into patient text information, and sends the information to the controller 104.
  • the controller 104 is further configured to control the voice output module 105 to output information requesting the patient to place the identity document on the card reader when the confirmation of the patient visitory keyword is included in the patient text information.
  • the confirmation of the patient visitory keyword may be based on certain words or combinations of words set in advance.
  • the controller 104 compares the patient text information with the confirmed patient visitory keyword, and when the patient text information includes the confirming a patient visitory keyword, the controller 104 controls the
  • the voice output module 105 outputs information asking the patient to place the identity document on the card reader and controls the card reader 106 to read the patient's identity information from the patient's identity document.
  • the card reader 106 is configured to read the patient's identity document to obtain the patient's identity information, and send the patient's identity information to the controller 104.
  • the identity information of the patient may include social security information of the patient and identity card information of the patient.
  • the controller 104 is further configured to send the patient identity information and the patient visitory department information as a patient registration request to the hospital server 3 connected to the registration assistance device 1 through the communication module 107.
  • the hospital registration system in the hospital server 3 may register the patient after receiving the registration request sent by the registration assistance device 1, and return the registration fee after deducting the registration fee from the social security system according to the identity information of the patient. Success message.
  • the communication module 107 is further configured to receive the registration success message sent by the hospital server 3 and transmit the message to the controller 104.
  • the controller 104 is further configured to control the voice text conversion module 103 to convert the registration success message into voice information, output the voice output module 105, and display the registration success message through the display module 108.
  • the communication module 107 is a wireless communication interface with remote wireless communication functions, for example, a communication interface supporting communication technologies such as GSM, GPRS, WCDMA, CDMA, TD-SCDMA, WiMAX, TD-LTE, and FDD-LTE.
  • a communication interface supporting communication technologies such as GSM, GPRS, WCDMA, CDMA, TD-SCDMA, WiMAX, TD-LTE, and FDD-LTE.
  • the registration assistance device 1 further includes a scanner 109 for reading when the registration assistance device 1 receives the payment request message sent by the hospital server 3.
  • the patient's payment code is taken to obtain the patient's payment information and sent to the controller 104.
  • the payment code of the patient may be a two-dimensional code, and the patient may pay the registration fee through a network payment platform such as WeChat or Alipay.
  • the hospital server 3 sends a payment request message to the registration assistance device 1, and the communication module 107 further And receiving a payment request message sent by the hospital server 3 and transmitting the message to the controller 104.
  • the controller 104 is further configured to control the voice text conversion module 103 to convert the payment request message into voice information, output the voice output module 105, and display the payment request message through the display module 108.
  • the controller 104 is further configured to control the scanner 109 to read a payment code of the patient when receiving the payment request message.
  • the scanner 109 reads the patient's payment code to obtain the patient's payment information and sends it to the controller 104.
  • the controller 104 is further configured to control the communication module 107 to send the payment information of the patient to the hospital server 3 connected to the registration assistance device 1, and the hospital registration system of the hospital server 3 is based on the patient's
  • the payment information is for the patient to withhold the registration fee.
  • the registration assistance device 1 further includes a printing module 110, which may be a printer.
  • the communication module 107 is further configured to receive a patient registration form sent by the hospital server 3 and send the patient registration form to the controller 104, and the controller 104 is further configured to control the printing module 110 to print the patient Registered form.
  • the hospital registration system of the hospital server 3 sends a patient registration form to the registration assistance device 1 after sending a registration success message.
  • the communication module 107 receives the registration success message and the patient registration form sent by the hospital server 3, and sends the registration success message and the patient registration form to the controller 104, and the controller 104 is further configured to control the printing module. 110 prints the patient registration form.
  • the registration assistant for the hospital of the present invention compares the extracted keywords with the medical information database by collecting the voice information of the patient and extracting keywords therefrom, when the keyword and the medical treatment
  • the information database is matched, the patient symptom keyword included in the keyword is confirmed, the patient medical department information is queried from the medical information database according to the patient symptom keyword, and the patient's identity information is collected, and the patient's identity is determined.
  • Information, patient visit department information, and patient registration requests are sent to the hospital server to register the patient. Improve the efficiency of registration and improve the user experience.
  • the registration assistant for the hospital of the present invention compares the extracted keywords with the medical information database by collecting the voice information of the patient and extracting keywords therefrom, when the keyword and the medical treatment
  • the information database is matched, the patient symptom keyword included in the keyword is confirmed, the patient medical department information is queried from the medical information database according to the patient symptom keyword, and the patient's identity information is collected, and the patient's identity is determined.
  • Information, patient visit department information, and patient registration requests are sent to the hospital server to register the patient.
  • the invention improves the efficiency of hospital registration and improves the user experience.

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Abstract

一种用于医院的挂号辅助装置（1），通过语音输入模块采集患者的语音信息，语音文字转换模块采集的患者的语音信息转换成患者文字信息，控制器从患者文字信息中提取关键字并将提取的关键字与医疗信息数据库（152）进行比对，当关键字与医疗信息数据库（152）匹配时，确认关键字中包含的患者症状关键字，依据患者症状关键字从医疗信息数据库（152）中查询患者就诊科室信息，读卡器采集患者的身份信息，控制器控制通信模块将该患者的身份信息、患者就诊科室信息以及为患者挂号请求发送至医院服务器（3），该通信模块还用于接收到医院服务器（3）发送的挂号成功消息。该用于医院的挂号辅助装置（1）可以提高挂号的效率，提升用户体验。

Description

用于医院的挂号辅助装置 技术领域
本发明涉及生命健康领域，尤其涉及一种用于医院的挂号辅助装置。
 背景技术
我国人口众多，医疗资源集中，在目前的医疗生态环境下，医院的各科室医疗资源紧张，导致看病难，挂号难。患者生病去医院就诊时，往往不了解就诊的科室，还需去导诊台咨询病情及就诊科室，而去挂号时医院的挂号处常常排满长队，需要等待较长时间。而来医院就医的患者体弱或行动不便，在等待过程中情绪容易焦虑，用户体验不佳。
 技术问题
本发明的主要目的在于提供一种用于医院的挂号辅助装置，旨在解决现有技术中医院挂号效率不高的技术问题。
 技术解决方案
为实现上述目的，本发明提供了一种用于医院的挂号辅助装置，所述挂号辅助装置上安装有医疗信息数据库，所述挂号辅助装置通过通信网络与医院服务器连接，所述医院服务器上运行有医院挂号系统，所述挂号辅助装置包括语音输入模块、语音文字转换模块、控制器、显示模块、语音输出模块以及通信模块，其中：
所述语音输入模块用于采集患者的语音信息，并将患者的语音信息发送至语音文字转换模块；
所述语音文字转换模块用于将所述语音输入模块采集的患者的语音信息转换成患者文字信息，并发送至控制器；
所述控制器用于从所述患者文字信息中提取关键字，并将提取的关键字与所述医疗信息数据库中的症状关键字集合进行比对，当所述关键字与所述医疗信息数据库中的症状关键字集合匹配时，确认所述关键字中包含的患者症状关键字；所述控制器依据所述患者症状关键字从所述医疗信息数据库中查询患者就诊科室信息，并将查询到的患者就诊科室信息发送至语音文字转换模块和显示模块；
所述显示模块用于显示所述患者就诊科室信息；
所述语音文字转换模块还用于将患者就诊科室信息转换为患者就诊科室语音信息，并发送给语音输出模块；
所述语音输出模块用于将患者就诊科室语音信息播出；
所述控制器还用于当所述患者文字信息中包含确认患者就诊科室关键字时，控制所述语音输出模块输出请患者放置身份证件放置于读卡器上的信息；
所述读卡器用于读取患者的身份证件获得患者的身份信息，并将所述患者的身份信息发送至所述控制器；
所述控制器还用于将患者的身份信息和患者就诊科室信息作为患者挂号请求通过通信网络发送至医院服务器；所述通信模块还用于接收到所述医院服务器发送的挂号成功消息。
优选地，所述挂号辅助装置还包括扫码器，所述扫码器用于当所述挂号辅助装置接收到所述医院服务器发送的付款请求消息时读取患者的付款码获得患者的付款信息并发送至所述控制器，所述控制器还用于控制所述通信模块将所述患者的付款信息发送至医院服务器。
优选地，所述挂号辅助装置还包括打印模块；所述通信模块还用于接收医院服务器发送的患者挂号单并将所述患者挂号单发送至所述控制器，所述控制器还用于控制所述打印模块打印所述患者挂号单。
优选地，所述显示模块还用于显示所述挂号成功消息和患者挂号单。
优选地，所述挂号辅助装置还包括电源模块，所述电源模块为所述挂号辅助装置提供工作电能。
优选地，所述患者的身份信息包括患者的社保信息。
优选地，所述关键字是依据预先设置的提取规则从所述患者文字信息中所提取出来的词语集合。
优选地，所述医疗信息数据库包括症状关键字集合和就诊科室信息，以及症状关键字集合和就诊科室的对应关系。
 有益效果
相较于现有技术，本发明用于医院的挂号辅助装置通过采集患者的语音信息并从中提取关键字，将提取的关键字与医疗信息数据库进行比对，当所述关键字与所述医疗信息数据库匹配时，确认所述关键字中包含的患者症状关键字，依据所述患者症状关键字从所述医疗信息数据库中查询患者就诊科室信息，采集患者的身份信息，将所述患者的身份信息、患者就诊科室信息以及为患者挂号请求发送至医院服务器，为患者挂号。本发明提高了医院挂号的效率，提升用户体验。
 附图说明
图1是本发明用于医院的挂号辅助装置优选实施例的应用环境示意图；
图2是本发明用于医院的挂号辅助装置优选实施例的电连接结构示意图。
本发明目的的实现、功能特点及优点将结合实施例，参照附图做进一步说明。
 本发明的最佳实施方式
为更进一步阐述本发明为达成上述目的所采取的技术手段及功效，以下结合附图及较佳实施例，对本发明的具体实施方式、结构、特征及其功效进行详细说明。应当理解，此处所描述的具体实施例仅仅用以解释本发明，并不用于限定本发明。
如图1所示，图1是本发明一实施例用于医院的挂号辅助装置优选实施例的应用环境示意图。在本实施例中，所述挂号辅助装置1上安装有医疗信息数据库152，所述挂号辅助装置1通过通信网络2与医院服务器3连接，所述医院服务器3上运行有医院挂号系统。所述通信网络2可以是有线通信网络或无线通信网络。在本实施例中，所述通信网络2优选为无线通信网络，包括但不限于，GSM网络、GPRS网络、CDMA网络、TD-SCDMA网络、WiMAX网络、TD-LTE网络、FDD-LTE网络等无线传输网络。所述医院服务器3可以是放置于医院中的一台电脑，所述医院服务器3上运行有医院挂号系统，所述医院挂号系统可以在接收到所述挂号辅助装置1发送的为患者挂号请求后给患者挂号。
如图2所示，图2是本发明一实施例用于医院的挂号辅助装置优选实施例的电连接结构示意图。所述挂号辅助装置1还包括电源模块101、语音输入模块102、语音文字转换模块103、控制器104、语音输出模块105、读卡器106、通信模块107、显示模块108、扫码器109、打印模块110。所述电源模块101与控制器104电连接，所述电源模块101为所述挂号辅助装置1提供工作电源。所述控制器104与语音文字转换模块103、语音输出模块105、读卡器106、通信模块107、显示模块108、扫码器109、打印模块110电连接。语音输入模块102与所述语音文字转换模块103电连接。
所述语音输入模块102用于采集患者的语音信息，并将患者的语音信息发送至语音文字转换模块103。所述语音输入模块102可以是话筒。所述语音输入模块102采集患者的语音信息，并将患者的语音信息发送至语音文字转换模块103。
所述语音文字转换模块103用于将所述语音输入模块102采集的患者的语音信息转换成患者文字信息，并发送至控制器104。所述语音文字转换模块103可以是语音文字转换芯片。所述语音文字转换模块103将所述语音输入模块102采集的患者的语音信息转换成患者文字信息，并发送至控制器104。
所述控制器104用于从所述患者文字信息中提取关键字，并将提出的关键字与所述医疗信息数据库152进行比对，当所述关键字与所述医疗信息数据库匹配时，确认所述关键字中包含的患者症状关键字，所述控制器104依据所述症状关键字从所述医疗信息数据库152中查询患者就诊科室信息，并将查询到的患者就诊科室信息发送至语音文字转换模块103。所述控制器104可以为一种微处理器、微控制单元（MCU）、信号处理芯片、或者具有数据计算功能的数据处理单元。所述关键字可以是依据预先设置的提取规则从所述患者文字信息中所提取出来的词语集合。所述医疗信息数据库152可以包括症状关键字集合和就诊科室信息，以及症状关键字集合和就诊科室的对应关系，所述症状关键字集合可以包含多组症状关键字，每一组症状关键字与一个就诊科室对应，所述每一组症状关键字包含多个症状描述词汇。所述控制器104从所述患者文字信息中提取关键字，并将提取的关键字与所述医疗信息数据库152进行比对具体可以是：所述控制器104依据预先设置的词语提取规则提取关键字，并将提取出来的所述关键字与所述医疗信息数据库152的症状关键字集合进行比对，当所述关键字中包含所述症状关键字集合中的任一症状描述词汇时，认为所述关键字与所述医疗信息数据库152匹配。所述关键字中所包含的所有所述症状关键字集合中的症状描述词汇为患者症状关键字。当所述关键字不能与所述医疗信息数据库152匹配时，所述控制器104控制所述语音输出模块105输出礼貌用语，所述礼貌用语可以是打招呼用语，例如“请再次输入症状”等。当所述关键字可以与所述医疗信息数据库152匹配时，所述控制器104依据所述患者症状关键字从所述医疗信息数据库中查询患者就诊科室信息，具体可以是所述控制器104将所述患者症状关键字与所述医疗信息数据库152的症状关键字集合进行比对，与所述患者症状关键字重合度最高的症状关键字组所对应的就诊科室即为患者就诊科室信息。所述控制器104将查询到的患者就诊科室信息发送至语音文字转换模块103。
所述语音文字转换模块103还用于将接收的患者就诊科室信息转换为患者就诊科室语音信息后，并发送给语音输出模块105。所述语音输出模块105用于将患者就诊科室语音信息播出。所述语音输出模块105可以是扬声器。所述挂号辅助装置1还包括显示模块108，所述控制器104还用于将患者就诊科室信息发送给所述显示模块108，所述显示模块108用于显示所述患者就诊科室信息。所述显示模块108可以是液晶显示屏。
所述语音输入模块102持续采集患者的语音信息，所述语音文字转换模块103持续将所述语音输入模块102采集的患者的语音信息转换成患者文字信息，并发送至控制器104。所述控制器104还用于当从所述患者文字信息中包含确认患者就诊科室关键字时，控制所述语音输出模块105输出请患者将身份证件放置于读卡器上的信息。所述确认患者就诊科室关键字可以是依据预先设置的某些词语或词语组合。所述控制器104将所述患者文字信息与所述确认患者就诊科室关键字进行比对，当所述患者文字信息中包含所述确认患者就诊科室关键字时，所述控制器104控制所述语音输出模块105输出请患者将身份证件放置于读卡器上的信息以及控制读卡器106从患者的身份证件读取患者的身份信息。
所述读卡器106用于读取患者的身份证件获得患者的身份信息，并将所述患者的身份信息发送至所述控制器104。所述患者的身份信息可以包括患者的社保信息、患者的身份证信息。
所述控制器104还用于将患者的身份信息、患者就诊科室信息作为患者挂号请求发送至通过通信模块107发送至与所述挂号辅助装置1连接的医院服务器3。所述医院服务器3中的医院挂号系统可以在接收到所述挂号辅助装置1发送的为患者挂号请求后给患者挂号，并依据所述患者的身份信息从社保系统中扣缴挂号费用后返回挂号成功消息。所述通信模块107还用于接收到所述医院服务器3发送的挂号成功消息并传输给所述控制器104。所述控制器104还用于控制所述语音文字转换模块103将所述挂号成功消息转换为语音信息后通过所述语音输出模块105输出，以及通过所述显示模块108显示所述挂号成功消息。所述通信模块107为一种具有远程无线通讯功能的无线通讯接口，例如，支持GSM、GPRS、WCDMA、CDMA、TD-SCDMA、WiMAX、TD-LTE、FDD-LTE等通讯技术的通讯接口。
作为本发明的优选实施例，所述挂号辅助装置1还包括扫码器109，所述扫码器109用于当所述挂号辅助装置1接收到所述医院服务器3发送的付款请求消息时读取患者的付款码获得患者的付款信息并发送至所述控制器104。所述患者的付款码可以是二维码，患者可通过微信、支付宝等网络支付平台支付挂号费用。当所述医院服务器3中的医院挂号系统依据患者的身份信息不能从社保系统中扣除患者的挂号费时，所述医院服务器3发送付款请求消息给所述挂号辅助装置1，所述通信模块107还用于接收到所述医院服务器3发送的付款请求消息并传输给所述控制器104。所述控制器104还用于控制所述语音文字转换模块103将付款请求消息转换为语音信息后通过所述语音输出模块105输出，以及通过所述显示模块108显示付款请求消息。所述控制器104还用于接收到付款请求消息时控制所述扫码器109读取患者的付款码。所述扫码器109读取患者的付款码获得患者的付款信息并发送至所述控制器104。所述控制器104还用于控制所述通信模块107将所述患者的付款信息发送至与所述挂号辅助装置1连接的医院服务器3，所述医院服务器3的医院挂号系统依据所述患者的付款信息为患者扣缴挂号费用。
作为本发明的优选实施例，所述挂号辅助装置1还包括打印模块110，所述打印模块110可以是打印机。所述通信模块107还用于接收医院服务器3发送的患者挂号单并将所述患者挂号单发送至所述控制器104，所述控制器104还用于控制所述打印模块110打印所述患者挂号单。所述医院服务器3的医院挂号系统在发送挂号成功消息后发送患者挂号单给所述挂号辅助装置1。所述通信模块107接收医院服务器3发送的挂号成功消息和患者挂号单并将所述挂号成功消息和患者挂号单发送至所述控制器104，所述控制器104还用于控制所述打印模块110打印所述患者挂号单。
相较于现有技术，本发明用于医院的挂号辅助装置通过采集患者的语音信息并从中提取关键字，将提取的关键字与医疗信息数据库进行比对，当所述关键字与所述医疗信息数据库匹配时，确认所述关键字中包含的患者症状关键字，依据所述患者症状关键字从所述医疗信息数据库中查询患者就诊科室信息，采集患者的身份信息，将所述患者的身份信息、患者就诊科室信息以及为患者挂号请求发送至医院服务器，为患者挂号。提高挂号的效率，提升用户体验。
以上仅为本发明的优选实施例，并非因此限制本发明的专利范围，凡是利用本发明说明书及附图内容所作的等效结构或等效功能变换，或直接或间接运用在其他相关的技术领域，均同理包括在本发明的专利保护范围内。
 工业实用性
相较于现有技术，本发明用于医院的挂号辅助装置通过采集患者的语音信息并从中提取关键字，将提取的关键字与医疗信息数据库进行比对，当所述关键字与所述医疗信息数据库匹配时，确认所述关键字中包含的患者症状关键字，依据所述患者症状关键字从所述医疗信息数据库中查询患者就诊科室信息，采集患者的身份信息，将所述患者的身份信息、患者就诊科室信息以及为患者挂号请求发送至医院服务器，为患者挂号。本发明提高了医院挂号的效率，提升用户体验。

Claims (8)

  1. 一种用于医院的挂号辅助装置，所述挂号辅助装置上安装有医疗信息数据库，所述挂号辅助装置通过通信网络与医院服务器连接，所述医院服务器上运行有医院挂号系统，其特征在于，所述挂号辅助装置包括语音输入模块、语音文字转换模块、控制器、显示模块、语音输出模块以及通信模块，其中：所述语音输入模块用于采集患者的语音信息，并将患者的语音信息发送至语音文字转换模块；所述语音文字转换模块用于将所述语音输入模块采集的患者的语音信息转换成患者文字信息，并发送至控制器；所述控制器用于从所述患者文字信息中提取关键字，并将提取的关键字与所述医疗信息数据库中的症状关键字集合进行比对，当所述关键字与所述医疗信息数据库中的症状关键字集合匹配时，确认所述关键字中包含的患者症状关键字；所述控制器依据所述患者症状关键字从所述医疗信息数据库中查询患者就诊科室信息，并将查询到的患者就诊科室信息发送至语音文字转换模块和显示模块；所述显示模块用于显示所述患者就诊科室信息；所述语音文字转换模块还用于将患者就诊科室信息转换为患者就诊科室语音信息，并发送给语音输出模块；所述语音输出模块用于将患者就诊科室语音信息播出；所述控制器还用于当所述患者文字信息中包含确认患者就诊科室关键字时，控制所述语音输出模块输出请患者将身份证件放置于读卡器上的信息；所述读卡器用于读取患者的身份证件获得患者的身份信息，并将所述患者的身份信息发送至所述控制器；所述控制器还用于将患者的身份信息和患者就诊科室信息作为患者挂号请求通过通信网络发送至医院服务器；所述通信模块还用于接收到所述医院服务器发送的挂号成功消息。
  2. 如权利要求1所述用于医院的挂号辅助装置，其特征在于，所述挂号辅助装置还包括扫码器，所述扫码器用于当所述挂号辅助装置接收到所述医院服务器发送的付款请求时读取患者的付款码获得患者的付款信息并发送至所述控制器，所述控制器还用于控制所述通信模块将所述患者的付款信息通信网络发送至医院服务器。
  3. 权利要求2所述的用于医院的挂号辅助装置，其特征在于，所述挂号辅助装置还包括打印模块；所述通信模块还用于接收医院服务器发送的患者挂号单并将所述患者挂号单发送至所述控制器，所述控制器还用于控制所述打印模块打印所述患者挂号单。
  4. 如权利要求3所述的用于医院的挂号辅助装置，其特征在于，所述显示模块还用于显示所述挂号成功消息和患者挂号单。
  5. 如权利要求1至4任一项所述的用于医院的挂号辅助装置，其特征在于，所述挂号辅助装置还包括电源模块，所述电源模块为所述挂号辅助装置提供工作电能。
  6. 如权利要求5所述的用于医院的挂号辅助装置，其特征在于，所述患者的身份信息包括患者的社保信息。
  7. 如权利要求5所述的用于医院的挂号辅助装置，其特征在于，所述关键字是依据预先设置的提取规则从所述患者文字信息中所提取出来的词语集合。
  8. 如权利要求5所述的用于医院的挂号辅助装置，其特征在于，所述医疗信息数据库包括症状关键字集合和就诊科室信息，以及症状关键字集合和就诊科室的对应关系。
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