WO2019042237A1 - 订单配送方法、装置和计算机可读介质 - Google Patents

订单配送方法、装置和计算机可读介质 Download PDF

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Publication number
WO2019042237A1
WO2019042237A1 PCT/CN2018/102355 CN2018102355W WO2019042237A1 WO 2019042237 A1 WO2019042237 A1 WO 2019042237A1 CN 2018102355 W CN2018102355 W CN 2018102355W WO 2019042237 A1 WO2019042237 A1 WO 2019042237A1
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WO
WIPO (PCT)
Prior art keywords
order
information
drone
delivery
merchant
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PCT/CN2018/102355
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English (en)
French (fr)
Inventor
胡华智
贾宗林
曾立昆
万红波
刘畅
吴刚
陈晓明
Original Assignee
亿航智能设备（广州）有限公司
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Publication of WO2019042237A1 publication Critical patent/WO2019042237A1/zh

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/12—Hotels or restaurants

Definitions

  • the present invention relates to the field of order distribution, and more particularly to an order delivery method, apparatus, and computer readable medium.
  • the dispatcher usually arrives at the merchant location and then sends it from the merchant location to the customer location. Usually, after the food is finished, it should be sent to the customer's location in about 10 minutes, otherwise it will be easy to change the taste of the food. Therefore, on the one hand, in order to be able to take food out in the first time, it is usually necessary for the delivery person to wait at the merchant's location until the food production is completed. The wait time of the delivery staff will cause a waste of manpower. On the other hand, in order to avoid the delivery time being too long, the user usually does not select a restaurant order at a remote location. This will result in a reduction in the actual user order range.
  • a primary object of the present invention is to provide an order delivery method, apparatus and computer readable medium with the aim of improving the efficiency of order delivery and improving the user experience.
  • the present invention provides an order delivery method for a merchant to process a meal order, and the order delivery includes the following steps:
  • the take-off operation may be reported, and the take-off information may be reported to notify the drone to take off and deliver.
  • the method further includes the following steps:
  • the loading completion information may include the drone number information.
  • the method further includes the following steps:
  • the report can be taken off after the loading is completed.
  • the method further includes the following steps:
  • the order information is adjusted from the undelivered status bar to the status bar display in the delivery, and the view flight status button is enabled to display the position information of the drone; otherwise, the display takeoff detection is not Qualified information and show adjustment tips.
  • the method further includes the steps of:
  • the order information is adjusted from the status bar in the delivery to the status bar display in the return flight, and the view flight status button is enabled to display the position information of the drone;
  • the estimated landing time of the returning drone is obtained, and the expected landing time and the returning landing location are displayed on the interface.
  • the order delivery method further includes the following steps:
  • the UAV control temporary intervention interface is displayed on the interface
  • the drone When receiving the temporary intervention operation of the user, the drone is controlled to land according to the user's operation.
  • the meal delivery method further includes the steps of:
  • the order information is adjusted from the status bar in the return flight to the completed status bar display, and the view flight status button is closed.
  • the present invention also provides an order dispensing device including a memory, a processor, and an order delivery program stored on the memory and operable on the processor, the order delivery program being The steps of the method as described above are implemented when the processor executes.
  • the order delivery device is a mobile phone or a tablet.
  • the present invention also provides a computer readable medium storing an order delivery program
  • the at least one processor When the order delivery program is executed by at least one processor, the at least one processor is caused to perform the steps of the method as described above.
  • the order delivery method, device and computer readable medium provided by the invention by incorporating the drone into the delivery process in the process of catering delivery, do not need the deliveryman to wait in the restaurant, compared with the existing complete Delivery by manpower, faster delivery speed, lower labor costs, and reduced road use intensity. Due to the faster delivery speed, the user has a wider range to choose from; the delivery efficiency is improved due to lower human participation, and the traffic congestion is reduced due to the reduced road use intensity.
  • FIG. 1 is a flow chart of a first embodiment of an order delivery method of the present invention
  • FIG. 2 is a flow chart of a second embodiment of an order delivery method according to the present invention.
  • FIG. 3 is a flow chart of a third embodiment of an order delivery method according to the present invention.
  • FIG. 4 is a flow chart of a fourth embodiment of an order delivery method according to the present invention.
  • FIG. 5 is a schematic diagram of an interface of the order delivery method of the present invention when the order is not received;
  • FIG. 6 is a schematic diagram of an interface of the order delivery method of the present invention when not delivered;
  • FIG. 7 is a schematic diagram of an interface of the order delivery method of the present invention when confirming takeoff;
  • FIG. 8 is a schematic diagram of an interface of the order delivery method of the present invention during take-off detection
  • FIG. 9 is a schematic diagram of an interface of an order delivery method of the present invention at the time of delivery;
  • FIG. 10 is a schematic diagram of an interface of an order delivery method of the present invention at the time of returning to the air;
  • FIG. 11 is a schematic diagram of an interface of an order delivery method of the present invention when viewing a return flight;
  • FIG. 12 is a schematic diagram of an interface of an order delivery method of the present invention when viewing a returning landing state;
  • FIG. 13 is a schematic diagram of an interface of the order delivery method of the present invention when it has been completed
  • Figure 14 is a block diagram showing an embodiment of an order dispensing device of the present invention.
  • 15 is a block diagram of an embodiment of a computer readable medium of the present invention.
  • a first embodiment of the order delivery method of the present invention is used for processing a catering order by a merchant, and the order delivery includes the following steps:
  • step S101 when the order information of the user is received, the order information is displayed in the status bar of the missed order.
  • the user's order can come from the web page or from the mobile terminal. In the order, including the list of foods ordered by the user, delivery location and postscript.
  • the server receives the information, it notifies the merchant of the information. Referring to FIG. 5 together, the merchant can receive reminders when receiving the order information, such as lighting the screen, and sound prompts. The order details will be displayed on the screen interface, as well as whether or not the button will be received.
  • the merchant can choose according to his or her own situation. For example, the current time is 9:55 at night, the merchant is expected to fight at 10 o'clock, at this time the merchant may not accept the order.
  • the server rejects the order, the server notifies the user that the user knows that the merchant refuses to take the order and the order is cancelled.
  • the server notifies the user that the merchant has received the order and the order takes effect.
  • Step S102 when receiving the order operation of the merchant, reporting the order information, and adjusting the order information to the undelivered status column.
  • the commodity inspection terminal reports the order information to the server, and adjusts the order information to the undelivered state.
  • the merchant is responsible for the order, such as preparing the order within the agreed time.
  • step S103 when the loading operation of the merchant is completed, the take-off operation may be reported, and the take-off information may be reported to notify the drone to take off and deliver.
  • the drone can be parked in the merchant's location in advance, for example, in the first floor shop, when the merchant installs the cargo, the drone is placed at the take-off point of the door; or the drone can stay in the merchant beforehand.
  • a closer take-off point location such as the service personnel of the merchant to deliver the goods to the landing or landing platform on the first floor, and then complete the loading action; or after the loading action, the aircraft is sent to the first floor or the landing platform of the roof .
  • the confirmation information such as “Confirm the goods placed in the order” and “Accessibility in the X-meter range of the drone” will be fed back to the server.
  • the server receives the information, it can interact with the drone. After the self-tests of the drone meet the preset conditions, the takeoff is controlled.
  • the deliveryman is not required to wait in the restaurant, and the delivery is faster than the existing full manpower.
  • Speed of goods, lower labor costs, and the effect of reducing road use intensity Due to the faster delivery speed, the user has a wider range to choose from; the delivery efficiency is improved due to lower human participation, and the traffic congestion is reduced due to the reduced road use intensity.
  • a second embodiment of the order delivery method of the present invention is improved based on the first embodiment.
  • Added drone selection options as follows:
  • the step S201 is the same as the step S101 in the first embodiment. For details, refer to the foregoing embodiment, and details are not described herein again.
  • step S202 the step is the same as the step S102 in the first embodiment.
  • steps S102 the step is the same as the step S102 in the first embodiment.
  • step S203 an available drone number is displayed for the merchant to select the drone to load the cargo.
  • the option of selecting a drone can be added to the merchant.
  • the drone performs a self-test and, if there is no problem, notifies the server.
  • the server calculates according to the status of the drone, such as whether the electric energy is enough for the round trip of the order, whether the flight of the drone exceeds the maintenance voyage, etc., when the server determines that the drone meets the condition, the drone is used as the drone Optional drone.
  • the merchant can see optional drones, such as drones 1, 2, 3, and so on.
  • the drones that can be selected by the merchant are all drones that can take off successfully, thereby reducing the probability of delay in delivery due to mechanical failure of the drone.
  • the merchant can see all the drones, and after selecting a drone, submit to the server, and then the server determines whether the state of the aircraft satisfies the conditions for takeoff.
  • the step S204 is the same as the step S103 in the first embodiment. For details, refer to the foregoing embodiment, and details are not described herein again.
  • the loading completion information may include the drone number information.
  • a third embodiment of the order delivery method of the present invention is improved based on the second embodiment.
  • Added manual detection process for drones as follows:
  • step S301 the step is the same as the step S201 in the second embodiment.
  • steps S201 the step is the same as the step S201 in the second embodiment.
  • step S302 the step is the same as the step S202 in the second embodiment.
  • the step S302 the step is the same as the step S202 in the second embodiment.
  • step S303 the step is the same as the step S203 in the second embodiment.
  • steps S303 the step is the same as the step S203 in the second embodiment.
  • Step S304 displaying a security prompt when receiving the loading operation of the merchant is completed.
  • the security prompt may include prompting information to remind the user to stay away from the drone, to remind the user whether to put the food on the drone, to remind the user whether to start the security lock of the locked food, and the like.
  • the prompt information may be saved locally on the merchant side, or may be sent to the merchant through the data channel in real time.
  • step S305 upon receiving the security confirmation operation of the user, the loading and unloading information may be reported to notify the drone to take off and deliver.
  • the security confirmation can be performed by the person as the checker, so that the delivery failure and the product caused by the human error can be reduced through the prompts. The probability of an accident caused by falling.
  • a fourth embodiment of the order delivery method of the present invention is improved based on the first embodiment.
  • Added automatic detection process for drones as follows:
  • the step S401 is the same as the step S101 in the second embodiment.
  • the step S401 is the same as the step S101 in the second embodiment.
  • the step S402 is the same as the step S102 in the second embodiment. For details, refer to the foregoing embodiment, and details are not described herein again.
  • step S403 the step is the same as the step S103 in the second embodiment.
  • the step S403 the step is the same as the step S103 in the second embodiment.
  • Step S404 displaying a takeoff detection prompt.
  • the take-off detection prompt can be set as shown in the figure, and can not be manually eliminated.
  • buttons such as “confirm” or “know” can be added to click to cancel the interface.
  • Step S405 when receiving the take-off detection qualified information, adjusting the order information from the undelivered status bar to the delivery status bar display, and enabling the view flight status button for displaying the position information of the drone; otherwise, displaying The takeoff detection fails the information and displays the adjustment prompt.
  • the result of the take-off detection transmission can be directly connected to the drone through the merchant and accept the detection result from the drone; or the merchant can connect with the server and accept the detection result from the server (the detection result is none) Manned to the server).
  • the order information is adjusted from the undelivered status bar to the delivery status bar display, and the view flight status button is enabled.
  • the merchant clicks the flight status button it can switch to the navigation map screen.
  • the navigation map screen includes information such as the location of the drone and the route of the drone.
  • the machine after self-checking by the self-checking system of the drone after the loading of the take-off information is reported, the machine can be used as an inspector to perform safety confirmation, thereby reducing the failure of the delivery caused by the mechanical failure, and The probability that an item will fall and cause an accident. Further, by adding the view flight status button in the "Delivery" status bar, the merchant can understand the location information of the drone.
  • the embodiment further includes the following steps:
  • Step S406 when receiving the drone take-off and return information, adjusting the order information from the delivery status bar to the “returning” status bar display, and enabling the view flight status button to display the position information of the drone.
  • the order information is adjusted from the status bar in the delivery to the status bar display in the return flight, and the view flight status button is enabled.
  • the merchant clicks the flight status button it can switch to the navigation map screen.
  • Step S407 obtaining an estimated landing time of the returning drone, and displaying the predicted landing time and the returning landing location on the interface.
  • the navigation map screen includes the location of the drone, the route information of the drone, the landing position of the drone, and the estimated arrival time. With this information, merchants can reasonably arrange time to recycle drones.
  • the UAV control temporary intervention interface is displayed on the interface; when the temporary intervention operation of the user is received, the drone is controlled to fall according to the operation of the user.
  • the drone in the navigation map screen is in a landing position and is in a falling state.
  • the UAV control temporary intervention interface is displayed on the navigation interface.
  • the compass including the flight direction of the drone is controlled, and the "Hover" key of the drone is controlled to control the drone landing.
  • "Land” button The merchant can then enter the unmanned landing process after observing the drone, for example, landing the drone to other locations desired by the merchant, rather than the preset landing location.
  • the drone by adding the temporary intervention function, the drone can be made to have higher maneuverability when taking off and landing.
  • the function of man-made control can provide the safety protection when the drone takes off and landing.
  • complicated situations near the take-off and landing position are avoided, and the drone cannot be safely and quickly landed according to a preset procedure.
  • Step S408 when receiving the return flight information of the drone, adjust the order information from the status bar in the return flight to the "completed" status bar display, and hide the view flight status key.
  • the drone when the drone returns to the landing successfully, the drone reports the information. If the server confirms that the drone returns to land successfully, it sends the drone returning information to the merchant. When the merchant receives the return information of the drone, the merchant information is adjusted from the "returning" status bar to the "completed" status bar display, and the view flight status button is closed.
  • the order by closing the order action, the order has a complete life cycle and is convenient for order management.
  • the order delivery device 1000 includes a memory 1100, a processor 1200, and an order delivery program 1300 stored on the memory 1100 and operable on the processor 1200.
  • the order delivery program 1300 is The processor 1200, when executed, implements the steps of any of the order routing methods described above.
  • the order delivery device 1000 provided in this embodiment has all the technical effects of the above-described order delivery method since it includes all the technical features of the order delivery method in the above embodiment. For details, please refer to the above embodiment, and details are not described herein again.
  • the order delivery device 1000 is a mobile phone or a tablet.
  • the present invention also provides a computer readable medium 2000 storing an order delivery program 2100, which, when executed by at least one processor, implements an order delivery method as in any of the above embodiments A step of.
  • the computer readable medium 2000 provided in this embodiment has all the technical effects of the order delivery method described above, since it includes all the technical features of the order delivery method in the above embodiment. For details, please refer to the above embodiment, and details are not described herein again.
  • the foregoing embodiment method can be implemented by means of software plus a necessary general hardware platform, and of course, can also be through hardware, but in many cases, the former is better.
  • Implementation Based on such understanding, the technical solution of the present invention, which is essential or contributes to the prior art, may be embodied in the form of a software product stored in a storage medium (such as ROM/RAM, disk,
  • the optical disc includes a number of instructions for causing a terminal (which may be a cell phone, a computer, a server, an air conditioner, or a network device, etc.) to perform the methods described in various embodiments of the present invention.
  • the order delivery method, device and computer readable medium provided by the invention by incorporating the drone into the delivery process in the process of catering delivery, do not need the deliveryman to wait in the restaurant, compared with the existing complete Delivery by manpower, faster delivery speed, lower labor costs, and reduced road use intensity. Due to the faster delivery speed, the user has a wider range to choose from; due to the lower manpower participation, the delivery efficiency is improved; since the road use intensity is reduced, the traffic congestion is also reduced, so , with industrial applicability.

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Abstract

本发明公开一种订单配送方法、装置和计算机可读介质，其中，所述订单配送包括如下步骤：在接收到用户的订单信息时，将所述订单信息在未接单状态栏进行展示；在接收到商家的接单操作时，上报接单信息，并且将所述订单信息调整至未配送状态栏；在接收到商家的装载完毕可以起飞操作时，上报装载完毕可以起飞信息，用于通知无人机起飞配送。本发明具有提高订单配送的效率，提高用户体验的效果。

Description

订单配送方法、装置和计算机可读介质 技术领域
本发明涉及订单配送领域，特别涉及订单配送方法、装置和计算机可读介质。
 背景技术
随着网络订单的现象越来越流行，需要越来越多的送货员来进行货物配送。但是，目前的订单配送方法的效率比较低，人力浪费情况较严重。
以目前的订单配送方法通常配送员到达商家位置，再从商家位置送至客户所在地。通常情况下，食品在制作完成后，10分钟左右就应当要送至客户所在地，否则容易出现食物口感变化等情况。因此，一方面，为了能够第一时间取走食物，通常需要配送员在商家位置等待，直到食物制作完成。而配送员的等待时间则将造成了人力浪费。另一方面，用户为了避免送货时间过长，因此，通常不会选择较远位置的餐厅订单。而这将造成实际用户订单范围的缩小。
 技术问题
本发明的主要目的是提供订单配送方法、装置和计算机可读介质，旨在提高订单配送的效率，提高用户体验。
 技术解决方案
为实现上述目的，本发明提出的一种订单配送方法，用于商家端处理餐饮订单，所述订单配送包括如下步骤：
在接收到用户的订单信息时，将所述订单信息在未接单状态栏进行展示；
在接收到商家的接单操作时，上报接单信息，并且将所述订单信息调整至未配送状态栏；
在接收到商家的装载完毕可以起飞操作时，上报装载完毕可以起飞信息，用于通知无人机起飞配送。
可选的，在所述上报接单信息之后，还包括步骤：
展示可供选择的无人机编号，用于供商家选择装载货物的无人机；
所述装载完毕可以起飞信息包括无人机编号信息。
可选的，在所述上报装载完毕可以起飞信息之前，还包括步骤：
展示安全提示；
在接收到用户的安全确认操作时，上报装载完毕可以起飞信息。
可选的，在所述上报装载完毕可以起飞信息之后，还包括步骤：
展示起飞检测提示；
在接收到起飞检测合格信息时，将所述订单信息从未配送状态栏调整至配送中状态栏展示，并且启用查看飞行状态键，用于展示无人机的位置信息；否则，展示起飞检测不合格信息，并且展示调整提示。
可选的，在所述将所述订单信息从未配送状态栏调整至配送中状态栏展示之后，还包括步骤：
在接收到无人机起飞返航信息时，将所述订单信息从配送中状态栏调整至返航中状态栏展示，并且启用查看飞行状态键，用于展示无人机的位置信息；
获得返航无人机的预计降落时间，并且在界面上显示所述预计降落时间，以及返航降落地点。
可选的，所述订单配送方法还包括步骤：
在无人机处于起飞和降落阶段时，在界面上显示无人机控制临时介入界面；
在接收到用户的临时介入操作时，控制无人机根据用户的操作进行降落。
可选的，所述餐配送方法还包括步骤：
在接收到无人机返航降落信息时，将所述订单信息从返航中状态栏调整至已完成状态栏展示，并且关闭查看飞行状态键。
本发明还提供了一种订单配送装置，所述订单配送装置包括存储器、处理器及存储在所述存储器上并可在所述处理器上运行的订单配送程序，所述订单配送程序被所述处理器执行时实现如上述的方法的步骤。
可选的，所述订单配送装置为手机或平板电脑。
本发明还提供了一种计算机可读介质，所述计算机可读介质存储有订单配送程序，
当所述订单配送程序被至少一个处理器执行时，导致所述至少一个处理器执行如上述的方法的步骤。
 有益效果
本发明所提供的订单配送方法、装置和计算机可读介质，通过在餐饮送货的流程当中，融入无人机参与送货流程，则无需送货员到餐厅来等待，相对于现有的完全通过人力来进行送货，具有更快的送货速度，更低的人力成本，以及降低道路使用强度的效果。由于有更快的送货速度，则用户具有更大的范围进行选择；由于更低的人力参与，因此提高了送货效率；由于降低了道路使用强度，因此还具有减少交通拥堵的效果。
 附图说明
为了更清楚地说明本发明实施例或现有技术中的技术方案，下面将对实施例或现有技术描述中所需要使用的附图作简单地介绍，显而易见地，下面描述中的附图仅仅是本发明的一些实施例，对于本领域普通技术人员来讲，在不付出创造性劳动的前提下，还可以根据这些附图示出的结构获得其他的附图。
图1为本发明订单配送方法第一实施例的流程图；
图2为本发明订单配送方法第二实施例的流程图；
图3为本发明订单配送方法第三实施例的流程图；
图4为本发明订单配送方法第四实施例的流程图；
图5为本发明订单配送方法在未接单时的界面示意图；
图6为本发明订单配送方法在未配送时的界面示意图；
图7为本发明订单配送方法在确认起飞时的界面示意图；
图8为本发明订单配送方法在起飞检测时的界面示意图；
图9为本发明订单配送方法在配送时的界面示意图；
图10为本发明订单配送方法在返航时的界面示意图；
图11为本发明订单配送方法在查看返航飞行时状态的界面示意图；
图12为本发明订单配送方法在查看返航降落时状态的界面示意图；
图13为本发明订单配送方法在已完成时的界面示意图；
图14为本发明订单配送装置一实施例的模块示意图；
图15为本发明计算机可读介质一实施例的模块示意图。
本发明目的的实现、功能特点及优点将结合实施例，参照附图做进一步说明。
 本发明的实施方式
应当理解，此处所描述的具体实施例仅仅用以解释本发明，并不用于限定本发明。
请参看图1，本发明订单配送方法第一实施例，用于商家端处理餐饮订单，所述订单配送包括如下步骤：
步骤S101，在接收到用户的订单信息时，将所述订单信息在未接单状态栏进行展示。
用户的订单可以来自网页端，也可以来自移动端。在订单当中，包括用户所点的餐饮清单，送货地点以及附言等信息。服务器在收到该信息时，将该信息通知到商家端。请结合参看图5，商家端在接收到订单信息可以进行提醒，例如点亮屏幕，以及声音提示。屏幕界面上将显示订单详情，以及是否接单的按钮，商家可以根据自身情况进行选择。例如当前时间为夜间9点55分，商家预计10点打烊，此时商家则可以不接受该订单。当商家拒绝该订单时，则服务器通知用户，使得用户得知商家拒绝接单，订单取消。当商家在正常营业并且接受订单时，服务器通知用户，商家已接单，订单生效。
步骤S102，在接收到商家的接单操作时，上报接单信息，并且将所述订单信息调整至未配送状态栏。
请结合参看图6，当商家决定接单，并且进行接单操作时，商检端将接单信息上报至服务器，并且将所述订单信息调整至未配送状态。此时，商家需要对该订单负责，例如在约定时间内准备好订单。
步骤S103，在接收到商家的装载完毕可以起飞操作时，上报装载完毕可以起飞信息，用于通知无人机起飞配送。
当商家备货完毕后，将货物打包并且放入无人机的货仓当中，或者吊挂至无人机上。需要说明的是，无人机可以事先停放在商家位置，例如一楼商铺店内，当商家将货物装好后，将无人机放置在门口的起飞点；或者无人机可以事先停留在距离商家较近的一个起飞点位置，例如商家的服务人员将货物送至1楼或者楼顶的起降平台，再完成装载动作；或者完成装载动作后将飞行器送至1楼或者楼顶的起降平台。
当商家完成装载后，并且按照预设流程进行确认后，例如“确认放入本订单货物”“无人机X米范围内无障碍物”等确认的信息将反馈至服务器。服务器接收到信息，则可以与无人机进行交互，在无人机的各项自检皆满足预设条件后，则控制起飞。
本实施例，通过在餐饮送货的流程当中，融入无人机参与送货流程，则无需送货员到餐厅来等待，相对于现有的完全通过人力来进行送货，具有更快的送货速度，更低的人力成本，以及降低道路使用强度的效果。由于有更快的送货速度，则用户具有更大的范围进行选择；由于更低的人力参与，因此提高了送货效率；由于降低了道路使用强度，因此还具有减少交通拥堵的效果。
请参看图2，本发明订单配送方法的第二实施例，本实施例以第一实施例为基础，进行了改进。新增了无人机选择选项，具体如下：
步骤S201，本步骤与第一实施例中的步骤S101相同，具体请参看上述实施例，在此不再赘述。
步骤S202，本步骤与第一实施例中的步骤S102相同，具体请参看上述实施例，在此不再赘述。
步骤S203，展示可供选择的无人机编号，用于供商家选择装载货物的无人机。
请结合参看图6，本实施例中，在商家端可以加入选择无人机的选项。例如，无人机进行自检，若无问题，则通知服务器。服务器则根据无人机状态进行计算，例如电能是否足够订单的往返行程，该无人机的航程是否超过保养航程等等，当服务器确定该无人机满足条件后，则将该无人机作为可选无人机。相应的，商家端则可以看到可选无人机，例如无人机1号，2号，3号等等。则商家端能选择的无人机皆为能够成功起飞的无人机，从而降低了因无人机存在机械故障而导致送餐延迟的概率。当然，也可以是商家端可以看见所有无人机，并且选中一个无人机后，提交至服务器，然后再由服务器来判断飞行器的状态是否满足起飞的条件。
步骤S204，本步骤与第一实施例中的步骤S103相同，具体请参看上述实施例，在此不再赘述。
其中，需要强调的是，本实施例中，所述装载完毕可以起飞信息包括无人机编号信息。
本实施例，通过在商家端上增加可选无人机的选项，则一方面可以为商家提供更多的无人机，从而可以在同一时间安排多个订单的无人机配送；另一方面，可以在某一无人机故障时采用其他无人机来代替，从而提高配送的稳定性。
请参看图3，本发明订单配送方法的第三实施例，本实施例以第二实施例为基础，进行了改进。新增了无人机的手动检测流程，具体如下：
步骤S301，本步骤与第二实施例中的步骤S201相同，具体请参看上述实施例，在此不再赘述。
步骤S302，本步骤与第二实施例中的步骤S202相同，具体请参看上述实施例，在此不再赘述。
步骤S303，本步骤与第二实施例中的步骤S203相同，具体请参看上述实施例，在此不再赘述。
步骤S304，在接收到商家的装载完毕可以起飞操作时，展示安全提示。
请结合参看图7，其中，安全提示可以包括提醒用户远离无人机，提醒用户是否将食物装上无人机，提醒用户是否启动锁死食物的安全锁等等提示信息。这些提示信息可以是保存在商家端本地的，也可以是服务器通过数据通道实时发送至商家端的。
步骤S305，在接收到用户的安全确认操作时，上报装载完毕可以起飞信息，用于通知无人机起飞配送。
本实施例，通过在装载完毕可以起飞信息上报前，在商家端进行安全操作提示，则可以以人作为检查者来进行安全确认，从而可以通过这些提示来降低人为失误而导致的配送失败以及商品掉落而引发事故的概率。
请参看图4，本发明订单配送方法的第四实施例，本实施例以第一实施例为基础，进行了改进。新增了无人机的自动检测流程，具体如下：
步骤S401，本步骤与第二实施例中的步骤S101相同，具体请参看上述实施例，在此不再赘述。
步骤S402，本步骤与第二实施例中的步骤S102相同，具体请参看上述实施例，在此不再赘述。
步骤S403，本步骤与第二实施例中的步骤S103相同，具体请参看上述实施例，在此不再赘述。
步骤S404，展示起飞检测提示。
请结合参看图8，起飞检测提示，可以设置为如图所示的不能手动消除状，在其他实施例中，也可以增加按键“确认”或者“知道了”等按键来点击从而取消该界面。
步骤S405，在接收到起飞检测合格信息时，将所述订单信息从未配送状态栏调整至配送中状态栏展示，并且启用查看飞行状态键，用于展示无人机的位置信息；否则，展示起飞检测不合格信息，并且展示调整提示。
该起飞检测的结果传输，可以通过商家端与无人机直接连接，并且接受来自无人机的检测结果；也可以是商家端与服务器连接，并且接受来自服务器的检测结果（该检测结果为无人机上报至服务器）。
请结合参看图9，在接收到起飞检测合格信息时，将所述订单信息从未配送状态栏调整至配送中状态栏展示，并且启用查看飞行状态键。在商家点击该飞行状态键时，可以切换至导航地图画面。该导航地图画面中包括无人机的位置，无人机的航线等信息。
本实施例，通过在装载完毕可以起飞信息上报之后，通过无人机的自检系统进行自检，则可以以机器作为检查者来进行安全确认，从而可以降低机械故障而导致的配送失败，以及商品掉落而引发事故的概率。进一步的，通过在“配送中”状态栏中增加查看飞行状态键，则使得商家端能够了解无人机的位置信息。
进一步的，本实施例还包括步骤：
步骤S406，在接收到无人机起飞返航信息时，将所述订单信息从配送中状态栏调整至“返航中”状态栏展示，并且启用查看飞行状态键，用于展示无人机的位置信息。
请结合参看图10，在接收到无人机起飞返航信息时，将所述订单信息从配送中状态栏调整至返航中状态栏展示，并且启用查看飞行状态键。在商家点击该飞行状态键时，可以切换至导航地图画面。
步骤S407，获得返航无人机的预计降落时间，并且在界面上显示所述预计降落时间，以及返航降落地点。
请结合参看图11，该导航地图画面中包括无人机的位置，无人机的航线信息，无人机的降落位置，预计抵达时间等信息。通过该信息，商家可以合理的安排时间去回收无人机。
可选的，在无人机处于起飞和降落阶段时，在界面上显示无人机控制临时介入界面；在接收到用户的临时介入操作时，控制无人机根据用户的操作进行降落。
请结合参看图12，该导航地图画面中无人机处于降落位置，并且处于正在降落状态。此时，在导航界面上显示有无人机控制临时介入界面，本实施例中，包括控制无人机飞行方向的罗盘，控制无人机悬停的“Hover”键，控制无人机降落的“Land”键。则商家可以在观察到无人机后，自行介入无人的降落过程，例如将无人机降落至商家希望的其他位置，而并非预设的降落位置。
本实施例，通过增加该临时介入功能，则可以使得无人机在起飞和降落时具有更高的操控性。而无人机在起飞和降落时，则是无人机最容易产生碰撞事故的时候。在这个时候提供人为操控的功能，则可以提供无人机起降状态时的安全保障。进而避免了起降位置附近出现复杂情况，而导致无人机无法按照预设程序安全和快速降落的情况。
步骤S408，在接收到无人机返航降落信息时，将所述订单信息从返航中状态栏调整至“已完成”状态栏展示，并且隐藏查看飞行状态键。
请结合参看图13，当无人机返回降落成功后，无人机上报信息，若服务器确认无人机返回降落成功，则向商家端发送无人机返航降落信息。而商家端在接收到无人机返航降落信息时，将所述订单信息从“返航中”状态栏调整至“已完成”状态栏展示，并且关闭查看飞行状态键。
本实施例，通过关闭订单动作，则使得订单具有完整的生命周期，便于订单的管理。
本发明还提供了一种订单配送装置。请参看图14，所述订单配送装置1000包括存储器1100、处理器1200及存储在所述存储器1100上并可在所述处理器1200上运行的订单配送程序1300，所述订单配送程序1300被所述处理器1200执行时实现如上述任意订单配送方法的步骤。
本实施例所提供的订单配送装置1000，由于包括了上述实施例中的订单配送方法的所有技术特征，因此也具有上述订单配送方法的所有技术效果。具体请参看上述实施例，在此不再赘述。
可选的，所述订单配送装置1000为手机或平板电脑。
本发明还提供了一种计算机可读介质，所述计算机可读介质2000储存有订单配送程序2100，述订单配送程序2100在被至少一个处理器执行时实现如上述任一实施例中订单配送方法的步骤。
本实施例所提供的计算机可读介质2000，由于包括了上述实施例中的订单配送方法的所有技术特征，因此也具有上述订单配送方法的所有技术效果。具体请参看上述实施例，在此不再赘述。
需要说明的是，在本文中，术语“包括”、“包含”或者其任何其他变体意在涵盖非排他性的包含，从而使得包括一系列要素的过程、方法、物品或者装置不仅包括那些要素，而且还包括没有明确列出的其他要素，或者是还包括为这种过程、方法、物品或者装置所固有的要素。在没有更多限制的情况下，由语句“包括一个……”限定的要素，并不排除在包括该要素的过程、方法、物品或者装置中还存在另外的相同要素。
上述本发明实施例序号仅仅为了描述，不代表实施例的优劣。
通过以上的实施方式的描述，本领域的技术人员可以清楚地了解到上述实施例方法可借助软件加必需的通用硬件平台的方式来实现，当然也可以通过硬件，但很多情况下前者是更佳的实施方式。基于这样的理解，本发明的技术方案本质上或者说对现有技术做出贡献的部分可以以软件产品的形式体现出来，该计算机软件产品存储在一个存储介质（如ROM/RAM、磁碟、光盘）中，包括若干指令用以使得一台终端（可以是手机，计算机，服务器，空调器，或者网络设备等）执行本发明各个实施例所述的方法。
上面结合附图对本发明的实施例进行了描述，但是本发明并不局限于上述的具体实施方式，上述的具体实施方式仅仅是示意性的，而不是限制性的，本领域的普通技术人员在本发明的启示下，在不脱离本发明宗旨和权利要求所保护的范围情况下，还可做出很多形式，这些均属于本发明的保护之内。
 工业实用性
本发明所提供的订单配送方法、装置和计算机可读介质，通过在餐饮送货的流程当中，融入无人机参与送货流程，则无需送货员到餐厅来等待，相对于现有的完全通过人力来进行送货，具有更快的送货速度，更低的人力成本，以及降低道路使用强度的效果。由于有更快的送货速度，则用户具有更大的范围进行选择；由于更低的人力参与，因此提高了送货效率；由于降低了道路使用强度，因此还具有减少交通拥堵的效果,因此，具有工业实用性。

Claims (10)

  1. 一种订单配送方法，用于商家端处理餐饮订单，其特征在于，所述订单配送包括如下步骤：
    在接收到用户的订单信息时，将所述订单信息在未接单状态栏进行展示；
    在接收到商家的接单操作时，上报接单信息，并且将所述订单信息调整至未配送状态栏；
    在接收到商家的装载完毕可以起飞操作时，上报装载完毕可以起飞信息，用于通知无人机起飞配送。
  2. 如权利要求1所述的订单配送方法，其特征在于，在所述上报接单信息之后，还包括步骤：
    展示可供选择的无人机编号，用于供商家选择装载货物的无人机；
    所述装载完毕可以起飞信息包括无人机编号信息。
  3. 如权利要求2所述的订单配送方法，其特征在于，在所述上报装载完毕可以起飞信息之前，还包括步骤：
    展示安全提示；
    在接收到用户的安全确认操作时，上报装载完毕可以起飞信息。
  4. 如权利要求3所述的订单配送方法，其特征在于，在所述上报装载完毕可以起飞信息之后，还包括步骤：
    展示起飞检测提示；
    在接收到起飞检测合格信息时，将所述订单信息从未配送状态栏调整至配送中状态栏展示，并且启用查看飞行状态键，用于展示无人机的位置信息；否则，展示起飞检测不合格信息，并且展示调整提示。
  5. 如权利要求4所述的订单配送方法，其特征在于，在所述将所述订单信息从未配送状态栏调整至配送中状态栏展示之后，还包括步骤：
    在接收到无人机起飞返航信息时，将所述订单信息从配送中状态栏调整至返航中状态栏展示，并且启用查看飞行状态键，用于展示无人机的位置信息；
    获得返航无人机的预计降落时间，并且在界面上显示所述预计降落时间，以及返航降落地点。
  6. 如权利要求5所述的订单配送方法，其特征在于，所述订单配送方法还包括步骤：
    在无人机处于起飞和降落阶段时，在界面上显示无人机控制临时介入界面；
    在接收到用户的临时介入操作时，控制无人机根据用户的操作进行降落。
  7. 如权利要求5所述的订单配送方法，其特征在于，所述餐配送方法还包括步骤：
    在接收到无人机返航降落信息时，将所述订单信息从返航中状态栏调整至已完成状态栏展示，并且关闭查看飞行状态键。
  8. 一种订单配送装置，其特征在于，所述订单配送装置包括存储器、处理器及存储在所述存储器上并可在所述处理器上运行的订单配送程序，所述订单配送程序被所述处理器执行时实现如权利要求1至7中任一项所述的方法的步骤。
  9. 如权利要求8所述的订单配送装置，其特征在于，所述订单配送装置为手机或平板电脑。
  10. 一种计算机可读介质，其特征在于，所述计算机可读介质存储有订单配送程序，
    当所述订单配送程序被至少一个处理器执行时，导致所述至少一个处理器执行如权利要求1至7中任一项所述的方法的步骤。
PCT/CN2018/102355 2017-08-30 2018-08-24 订单配送方法、装置和计算机可读介质 WO2019042237A1 (zh)

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