WO2019024530A1 - Insurance policy taking out method and device, and storage medium - Google Patents
Insurance policy taking out method and device, and storage medium Download PDFInfo
- Publication number
- WO2019024530A1 WO2019024530A1 PCT/CN2018/082624 CN2018082624W WO2019024530A1 WO 2019024530 A1 WO2019024530 A1 WO 2019024530A1 CN 2018082624 W CN2018082624 W CN 2018082624W WO 2019024530 A1 WO2019024530 A1 WO 2019024530A1
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- WIPO (PCT)
- Prior art keywords
- insurance
- customer
- insured
- information
- policy
- Prior art date
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Classifications
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
- G06Q40/08—Insurance
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/38—Payment protocols; Details thereof
- G06Q20/42—Confirmation, e.g. check or permission by the legal debtor of payment
Definitions
- the present application relates to the field of Internet insurance technology, and in particular, to an insurance application method, device, and storage medium.
- the agent needs to confirm the insurance related regulations with the customer when submitting the delivery. This step requires 3 to 5 minutes of sitting time, and the insurance-related regulations are read to the customer on the phone, and most customers can't decide whether to apply for insurance policy on the spot during the process of communicating with the agent, which will greatly reduce the number of seats. Agent productivity. At the same time, the quality inspection department should also check the recording of this part of the seat and spend a lot of manpower.
- the present application is directed to the above-mentioned deficiencies of the prior art.
- the purpose of the present application is to provide an insurance application method, device, and storage medium, which are intended to solve the problem of requiring insurance for a period of time when the insurance is received by a human agent in the prior art. Read to the customer, and the recording also takes a long process to quality inspection, greatly reducing the efficiency of the problem.
- the current insurance information of the customer fed back by the smart terminal is obtained, and the current insurance information of the customer is correspondingly Filling the pre-stored policy template to generate a policy to be stored and sent to the printer for insurance policy printing;
- the customer initial insurance information is not insured.
- the insured method wherein the step of acquiring the initial insured information of the customer, generating a push link including the insurance policy, and transmitting the push link to the smart terminal corresponding to the initial insurance information of the customer includes:
- Obtain initial customer insurance information including at least the name of the insured, the insured contact number, and the type of insurance;
- the insured method wherein when the insurance policy has agreed to the instruction within the preset effective payment time threshold and the insured payment instruction corresponding to the push link is detected, obtaining the current customer feedback by the smart terminal Invoicing information, the step of filling the customer's current insurance information into the pre-stored policy template generation insurance policy and storing it to the printer for the insurance policy printing includes:
- the customer When it is detected within the preset effective payment time threshold that the insurance policy has agreed to the instruction and the insured payment instruction corresponding to the push link is detected, the customer is prompted to initially insure the information, and the initial insurance is received by the customer.
- the current insurance information of the customer composed of information and supplementary insurance information;
- the insured method wherein when the insurance policy has agreed to the instruction within the preset effective payment time threshold, or the insured payment instruction corresponding to the push link is not detected, the customer is prompted to initially insure the information In the steps that are not insured, it also includes:
- the cancellation prompts the customer that the initial insurance information is not insured, and continues the effective payment time threshold.
- the prompt information indicating that the customer's initial insurance information is not insured is displayed.
- the insured method wherein when the insurance policy has agreed to the instruction within the preset effective payment time threshold, or the insured payment instruction corresponding to the push link is not detected, the customer is prompted to initially insure the information In the steps that are not insured, it also includes:
- An insurance device wherein the insurance device comprises a processor, a memory and a communication bus;
- the communication bus is used to implement connection communication between a processor and a memory
- the processor is configured to execute an insurance program stored in the memory to implement the following steps:
- the current insurance information of the customer fed back by the smart terminal is obtained, and the current insurance information of the customer is correspondingly Filling the pre-stored policy template to generate a policy to be stored and sent to the printer for insurance policy printing;
- the customer initial insurance information is not insured.
- the insured device wherein the step of acquiring the initial insured information of the customer, generating a push link including the insurance policy, and transmitting the push link to the smart terminal corresponding to the initial insured information of the customer includes:
- Obtain initial customer insurance information including at least the name of the insured, the insured contact number, and the type of insurance;
- the insured device wherein when the insurance policy has agreed to the instruction within the preset effective payment time threshold and the insured payment instruction corresponding to the push link is detected, obtaining the current customer feedback by the smart terminal Invoicing information, the step of filling the customer's current insurance information into the pre-stored policy template generation insurance policy and storing it to the printer for the insurance policy printing includes:
- the customer When it is detected within the preset effective payment time threshold that the insurance policy has agreed to the instruction and the insured payment instruction corresponding to the push link is detected, the customer is prompted to initially insure the information, and the initial insurance is received by the customer.
- the current insurance information of the customer composed of information and supplementary insurance information;
- the insured device wherein when the insurance policy has agreed to the instruction within the preset effective payment time threshold, or the insured payment instruction corresponding to the push link is not detected, the customer is prompted to initially insure the information In the steps that are not insured, it also includes:
- the cancellation prompts the customer that the initial insurance information is not insured, and continues the effective payment time threshold.
- the prompt information indicating that the customer's initial insurance information is not insured is displayed.
- a storage medium wherein the storage medium stores one or more programs, the one or more programs being executable by one or more processors to implement the steps of the method of insuring.
- the insured method, equipment and storage medium provided by the present application, after a simple insurance communication between the customer and the agent, the agent pushes a link including the insurance policy and the confirmation operation button to the customer, so that no customer service is required.
- the agent pushes a link including the insurance policy and the confirmation operation button to the customer, so that no customer service is required.
- the customer only needs to open the link after checking the phone to view the insurance regulations and basic policy information, and after confirming the order, click the OK button to complete the payment to complete the insurance, and the policy will be automatically generated by the background.
- the seat can save the notice of the insurance regulations.
- the quality inspection is taken, this part of the electronic insurance customers is filtered out, and the quality inspection department is also relieved of a lot of work.
- the step of creating an electronic policy by the agent is also omitted, greatly improving the efficiency of insurance.
- step S100 is a flowchart of step S100 in the preferred embodiment of the method for insuring according to the present application
- step S200 is a flowchart of step S200 in the preferred embodiment of the method for insuring according to the present application;
- FIG. 4 is a schematic diagram of an operating environment of a preferred embodiment of the application for insurance according to the present application.
- FIG. 5 is a functional block diagram of a preferred embodiment of the insurance application program according to the present application.
- FIG. 1 is a flow chart of a preferred embodiment of the insurance application method described in the present application. As shown in FIG. 1, the insurance method includes the following steps:
- Step S100 Acquire a customer initial insurance information, generate a push link including an insurance policy, and send the push link to the smart terminal corresponding to the customer initial insurance information.
- the agent can establish communication with the customer, and obtain the initial insurance information of the customer during the communication process (the initial insurance information of the customer includes at least the name of the insured, and the insurance is insured. Person contact number and type of insurance type).
- the customer's initial insurance information is obtained, it is populated into the entry interface of the policy insurance link automatic generation program, and the policy insurance link automatic generation program generates a push link including the insurance policy. Since the initial insured information of the customer includes at least the insured contact number, the push link can be sent to the smart terminal corresponding to the insured contact number. In this way, it is not necessary to read the insurance-related regulations from the seat to the insured in the process of communication, saving time.
- Step S200 When it is detected that the insurance policy has agreed to the instruction within the preset effective payment time threshold, and the insured payment instruction corresponding to the push link is detected, the current insurance information of the customer fed back by the smart terminal is obtained, and the current customer is The insurance information is correspondingly filled to the pre-stored policy template generation insurance policy and stored, and sent to the print terminal for insurance policy printing.
- an effective payment time threshold (for example, 30 minutes) is set in advance.
- the background corresponding to the agent detects the insured payment instruction corresponding to the push link within the preset effective payment time threshold, it indicates that the applicant has opened the push link and after the insurance policy is read, the customer initially insures The information is supplemented with insurance information and the policy payment is completed.
- the current insurance information of the customer fed back by the smart terminal is obtained, and the current insurance information of the customer is correspondingly filled into the policy template to generate an insurance policy for storage, and then sent to the print terminal for printing the insurance policy. Since the paper electronic insurance policy is also required to be delivered to the applicant, the current insurance information of the customer needs to be sent to the printing end, and the current insurance information of the customer is automatically printed by the printing terminal.
- Step S300 When the insurance policy has agreed to the instruction within the preset effective payment time threshold, or the insured payment instruction corresponding to the push link is not detected, the customer is prompted that the initial insurance information is not insured.
- the insurance policy when the insurance policy has agreed to the instruction within the preset effective payment time threshold, or the insured payment instruction corresponding to the push link is not detected, it indicates that the user does not push the push within the effective payment time threshold.
- the link reads the insurance regulations, or does not supplement the insurance information and does not pay the policy.
- the step S100 includes:
- Step S101 Acquire initial customer insurance information including at least the name of the applicant, the contact number of the applicant, and the type of insurance.
- the agent when the applicant receives the call from the agent, the agent obtains the initial insurance information of the customer including the name of the applicant, the contact number of the applicant, the type of insurance type, and the amount of the insurance, through communication with the applicant. And fill it into the entry interface of the policy insurance link automatic generation program.
- the agent can be a manual seat or a smart voice seat. As long as the initial insurance information can be obtained, it is not limited to the above two seats.
- Step S102 Generate a push link including an insurance policy and a confirmation virtual button, and send the push link to the smart terminal corresponding to the applicant's contact number.
- the entry interface of the policy insurance link automatic generation program after the initial insurance information of the customer is entered, the selected insurance regulations, the types of insurance types, the link validity period, and the like are also entered into the policy insurance link automatically.
- a push link containing the insurance policy and the confirmation order virtual button is automatically generated. The push link is automatically pushed to the corresponding smart terminal according to the insured contact number for the insured to click to view, so that the insurance regulations are not required to be read by the agent, thereby improving the efficiency.
- the step S200 includes:
- Step S201 When it is detected that the insurance policy has agreed to the instruction within the preset effective payment time threshold, and the insured payment instruction corresponding to the push link is detected, prompting the customer that the initial insurance information has been correspondingly insured, and receiving The customer's initial insurance information and the supplementary insurance information constitute the customer's current insurance information.
- the background corresponding to the agent when the background corresponding to the agent detects the insured payment instruction corresponding to the push link within the effective payment time threshold, the background prompts the customer that the initial insurance information has been insured by the voice prompt or the pop-up window.
- the initial insurance information that is, supplementary insurance information. It includes at least the amount of insurance, the number of years of insurance, etc.
- the current insurance information of the customer is sent to the background corresponding to the agent.
- the background prompts through the voice prompt or the pop-up window, which can effectively prompt the agent to push the link to get the payment of the policyholder in time.
- step S202 the current insurance information of the customer is correspondingly filled into the policy template to generate an insurance policy, and the current insurance information of the customer corresponding to the insurance policy is stored in the data table.
- the current insurance information of the customer is first filled into the policy template to generate an insurance policy, and then stored in a corresponding area in the data table. For example, if customer A returns the customer's current insurance information, customer A's current insurance information is stored in the corresponding data row of customer A information in the data table in the background. In this way, the current insurance information of the customer feedback is stored in the background in time, which avoids the loss of data in the process of multiple transmissions, and ensures data security.
- Step S203 Send the insurance policy to the printing end to print the insurance policy.
- the insurance policy After completing the storage of the customer's current insurance information in the background, the insurance policy needs to be sent to the printing end, and the data integrity check of the insurance policy is completed on the printing end (ie, it is checked whether the customer's current insurance information includes at least the name of the policyholder, and the insurance is insured.
- the printing terminal After the contact number, the type of insurance, the amount of insurance, the number of years of insurance, etc., the printing terminal automatically prints the insurance policy, and the paper insurance policy is stamped and processed to the customer. In this way, the whole process of automation is insured and the efficiency of the service is improved.
- the step S300 further includes:
- the cancellation prompts the customer that the initial insurance information is not insured, and continues the effective payment time threshold.
- the prompt information indicating that the customer's initial insurance information is not insured is displayed.
- the push link corresponding to the initial insurance information of the customer when it is detected that the push link corresponding to the initial insurance information of the customer is sent to the smart terminal, and the cumulative number of transmissions corresponding to the push link is greater than or equal to 2, it indicates that the background is again or the Nth time (N ⁇ 2)
- the push link is sent to the smart terminal to prompt the insured to place the insurance in time.
- the front-end display of the background does not pass the uninsured list to prompt the customer that the initial insurance information is not insured, that is, the background.
- the front-end display side only displays the initial insurance information of the customer who has not been timely fed back to the smart terminal by the background. In this way, the front-end display of the background highlights the unpaid customer information, prompting the agent to continue to contact the follow-up customer for insurance.
- the server may correspond to the background, and the background includes the front-end display and the back-end management server.
- the background does not detect the insurance policy has been approved within the preset effective payment time threshold.
- the insured payment instruction corresponding to the push link is not detected, each insured person corresponding to the list of uninsured persons displayed on the display needs to automatically push the corresponding push link to the policyholder correspondingly in the background.
- the smart terminal if a push link is pushed out in the list of uninsured persons displayed on the display, the corresponding insured person temporarily disappears from the list of insured persons, and only shows that the backend has not been timely fed back to the smart terminal.
- the uninsured person list formed by the customer's initial insurance information that is, when the same customer is sent the push link for the second time (or the second time or more) in the background, the display is automatically canceled from the list of uninsured persons, and Transfer to the background, the maximum duration of the automatic un-insurance column is temporarily canceled and transferred to the background is valid Hours threshold value, the effective time of payment once a threshold is not detected the user to pay the insured, the applicant is not redisplayed in the list on the display.
- the step S300 further includes:
- the push link when the background corresponding to the agent initially acquires the initial insurance information of the client and generates a push link including the insurance policy, the push link has a link validity period (for example, two days).
- the link validity period as long as the push link is not clicked and the payment is successful, the push link can be continuously sent from the background to the corresponding smart terminal, thereby realizing an effective reminder for the customer to insure.
- the unsuccessfully paid push link will not be sent to the smart terminal by the background, and the background system will be automatically revoked or manually revoked. In this way, it ensures that there are not too many push links in the background, which effectively reduces the running pressure in the background.
- the present application also provides an insurance device.
- the insurance device includes a processor 11, a memory 12, and a communication bus;
- the communication bus is used to implement connection communication between a processor and a memory
- the processor is configured to execute an insurance program stored in the memory to implement the following steps:
- the current insurance information of the customer fed back by the smart terminal is obtained, and the current insurance information of the customer is correspondingly Filling the pre-stored policy template to generate a policy to be stored and sent to the printer for insurance policy printing;
- the customer initial insurance information is not insured.
- the insurance application 10 is installed and operated in the electronic device 1.
- the electronic device 1 may be a computing device such as a desktop computer, a notebook, a palmtop computer, or a server.
- the electronic device 1 may include, but is not limited to, a memory 11, a processor 12, and a display 13.
- Figure 4 shows only the electronic device 1 with components 11-13, but it should be understood that not all illustrated components may be implemented, and more or fewer components may be implemented instead.
- the memory 11 may be an internal storage unit of the electronic device 1, such as a hard disk or memory of the electronic device 1, in some embodiments.
- the memory 11 may also be an external storage device of the electronic device 1 in other embodiments, such as a plug-in hard disk equipped on the electronic device 1, a smart memory card (Smart Media Card, SMC), Secure Digital (SD) card, flash card (Flash) Card) and so on.
- the memory 11 may also include both an internal storage unit of the electronic device 1 and an external storage device.
- the memory 11 is configured to store application software and various types of data installed in the electronic device 1, such as program codes of the insurance program 10.
- the memory 11 can also be used to temporarily store data that has been output or is about to be output.
- the processor 12 may be a central processing unit (Central Processing Unit) in some embodiments.
- the display 13 may be an LED display, a liquid crystal display, a touch liquid crystal display, and an OLED (Organic) in some embodiments. Light-Emitting Diode, organic light emitting diodes), etc.
- the display 13 is used to display information processed in the electronic device 1 and a user interface for displaying visualization, such as an application menu interface, an application icon interface, and the like.
- the components 11-13 of the electronic device 1 communicate with one another via a system bus.
- FIG. 5 is a functional block diagram of a preferred embodiment of the application security program 10 of the present application.
- the insurance program 10 may be divided into one or more modules, and the one or more modules are stored in the memory 11 and are processed by one or more processors (this Embodiments are performed by the processor 12) to complete the application.
- the insurance program 10 described above may be divided into a link push module 21, an information acquisition and transmission print module 22, and an unpaid prompt module 23.
- a module referred to in this application refers to a series of computer program instructions that are capable of performing a particular function, and are more suitable than the program to describe the execution of the application program 10 in the electronic device 1. The following description will specifically describe the functions of the modules 21-23.
- the link pushing module 21 is configured to acquire initial insurance information of the customer, generate a push link including the insurance policy, and send the push link to the smart terminal corresponding to the initial insurance information of the customer;
- the information obtaining and sending and printing module 22 is configured to acquire the customer fed back by the smart terminal when detecting the insurance policy has agreed to the instruction within the preset effective payment time threshold and detecting the insured payment instruction corresponding to the push link
- the current insurance information, the customer's current insurance information is correspondingly filled to the pre-stored policy template generation insurance policy, and then sent to the print terminal for the insurance policy printing;
- the unpaid prompting module 23 is configured to prompt the customer to initially insure the insurance information when the insurance policy has not been detected within the preset effective payment time threshold, or the insured payment instruction corresponding to the push link is not detected. Insured.
- the step of acquiring the initial insured information of the customer, generating a push link including the insurance policy, and transmitting the push link to the smart terminal corresponding to the initial insurance information of the customer includes:
- Obtain initial customer insurance information including at least the name of the insured, the insured contact number, and the type of insurance;
- a push link that includes the insurance policy and the confirmation virtual button is generated, and the push link is sent to the smart terminal corresponding to the insured person's contact number.
- the insured device when the insurance policy has agreed to the instruction within the preset effective payment time threshold, and the insured payment instruction corresponding to the push link is detected, obtaining the feedback by the smart terminal.
- the customer's current insurance information, the customer's current insurance information corresponding to the pre-stored policy template generation insurance policy is stored and sent to the print terminal for insurance policy printing steps include:
- the customer When it is detected within the preset effective payment time threshold that the insurance policy has agreed to the instruction and the insured payment instruction corresponding to the push link is detected, the customer is prompted to initially insure the information, and the initial insurance is received by the customer.
- the current insurance information of the customer composed of information and supplementary insurance information;
- the policy is sent to the printer for the policy to be printed.
- the printer for the policy to be printed.
- the customer is prompted
- the initial insurance information is not insured, it also includes:
- the cancellation prompts the customer that the initial insurance information is not insured, and continues the effective payment time threshold.
- the prompt information indicating that the customer's initial insurance information is not insured will be displayed for display; for specific implementation, please refer to the method. The embodiment is not described here.
- the present application also provides a storage medium (ie, a computer readable storage medium, which may also be referred to as a memory).
- the storage medium stores one or more programs that can be executed by one or more processors to implement the steps of the method of insuring.
- the method, device and storage medium provided by the application provide a link including an insurance policy and an operation button for confirming an order to the customer after a simple insurance communication between the client and the agent.
- the customer only needs to open the link after checking the phone to view the insurance regulations and basic policy information, and after confirming the order, click the OK button to complete the payment to complete the insurance, and the policy will be automatically generated by the background.
- the seat can save the notice of the insurance regulations.
- the quality inspection is taken, this part of the electronic insurance customers is filtered out, and the quality inspection department is also relieved of a lot of work.
- the step of creating an electronic policy by the agent is also omitted, greatly improving the efficiency of insurance.
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Abstract
Description
Claims (20)
- 一种投保方法,其中,所述方法包括以下步骤: An insurance method, wherein the method comprises the following steps:获取客户初始投保信息,生成包含有保险条例的推送链接,将推送链接发送至与客户初始投保信息对应的智能终端;Obtaining the initial insurance information of the customer, generating a push link including the insurance policy, and transmitting the push link to the smart terminal corresponding to the initial insurance information of the customer;当在预设的有效支付时间阈值内检测到保险条例已同意指令、且检测到与推送链接相对应的已投保支付指令时,获取由智能终端反馈的客户当前投保信息,将客户当前投保信息对应填充至预先存储的保单模板生成投保单进行存储后并发送至打印端进行投保单打印; When it is detected that the insurance policy has agreed to the instruction within the preset effective payment time threshold, and the insured payment instruction corresponding to the push link is detected, the current insurance information of the customer fed back by the smart terminal is obtained, and the current insurance information of the customer is correspondingly Filling the pre-stored policy template to generate a policy to be stored and sent to the printer for insurance policy printing;当在预设的有效支付时间阈值内未检测到保险条例已同意指令、或未检测到与推送链接相对应的已投保支付指令时,则提示客户初始投保信息未进行投保。When the insurance policy has agreed to the instruction within the preset effective payment time threshold, or the insured payment instruction corresponding to the push link is not detected, the customer initial insurance information is not insured.
- 根据权利要求1所述投保方法,其中,所述获取客户初始投保信息,生成包含有保险条例的推送链接,将推送链接发送至与客户初始投保信息对应的智能终端的步骤中包括:The method according to claim 1, wherein the step of acquiring the initial insurance information of the customer, generating a push link including the insurance policy, and transmitting the push link to the smart terminal corresponding to the initial insurance information of the customer includes:获取至少包括投保人姓名、投保人联系号码及投保险种类型的客户初始投保信息;Obtain initial customer insurance information including at least the name of the insured, the insured contact number, and the type of insurance;生成包含有保险条例和确认下单虚拟按钮的推送链接,并将推送链接发送至与投保人联系号码对应的智能终端上。Generate a push link containing the insurance policy and confirm the order virtual button, and send the push link to the smart terminal corresponding to the applicant's contact number.
- 根据权利要求1所述投保方法,其中,所述当在预设的有效支付时间阈值内检测到保险条例已同意指令、且检测到与推送链接相对应的已投保支付指令时,获取由智能终端反馈的客户当前投保信息,将客户当前投保信息对应填充至预先存储的保单模板生成投保单进行存储后并发送至打印端进行投保单打印的步骤中包括:The method according to claim 1, wherein the acquiring by the smart terminal is detected when the insurance policy has agreed to the instruction within the preset effective payment time threshold and the insured payment instruction corresponding to the push link is detected The feedback customer's current insurance information, the customer's current insurance information corresponding to the pre-stored policy template generation insurance policy is stored and sent to the print terminal for the insurance policy printing step includes:当在预设的有效支付时间阈值内检测到保险条例已同意指令、且检测到与推送链接相对应的已投保支付指令时,则提示客户初始投保信息已对应进行投保,并接收由客户初始投保信息及补充投保信息组成的客户当前投保信息;When it is detected within the preset effective payment time threshold that the insurance policy has agreed to the instruction and the insured payment instruction corresponding to the push link is detected, the customer is prompted to initially insure the information, and the initial insurance is received by the customer. The current insurance information of the customer composed of information and supplementary insurance information;将客户当前投保信息对应填充至所述保单模板生成投保单,并将投保单对应的客户当前投保信息存储至数据表;Filling the customer's current insurance information correspondingly to the policy template to generate an insurance policy, and storing the current insurance information of the customer corresponding to the insurance policy to the data table;将投保单发送至打印端进行投保单打印。Send the insurance policy to the print terminal for insurance policy printing.
- 根据权利要求1所述投保方法,其中,所述当在预设的有效支付时间阈值内未检测到保险条例已同意指令、或未检测到与推送链接相对应的已投保支付指令时,则提示客户初始投保信息未进行投保的步骤中,还包括: The method according to claim 1, wherein the prompting is not detected when the insurance policy has agreed to the instruction within the preset effective payment time threshold, or the insured payment instruction corresponding to the push link is not detected In the steps in which the customer's initial insurance information is not insured, it also includes:当检测到与客户初始投保信息对应的推送链接发送至智能终端、且推送链接对应的累计发送次数大于或等于2时,则取消提示客户初始投保信息未进行投保,在持续所述有效支付时间阈值的时间段内仍未检测到保险条例已同意指令、或未检测到与推送链接相对应的已投保支付指令,则将提示客户初始投保信息未进行投保的提示信息进行显示。When it is detected that the push link corresponding to the initial insurance information of the customer is sent to the smart terminal, and the cumulative number of transmissions corresponding to the push link is greater than or equal to 2, the cancellation prompts the customer that the initial insurance information is not insured, and continues the effective payment time threshold. During the time period, if the insurance policy has not been detected, or the insured payment instruction corresponding to the push link is not detected, the prompt information indicating that the customer's initial insurance information is not insured is displayed.
- 根据权利要求4所述投保方法,其中,所述当在预设的有效支付时间阈值内未检测到保险条例已同意指令、或未检测到与推送链接相对应的已投保支付指令时,则提示客户初始投保信息未进行投保中,还包括:The method according to claim 4, wherein the prompting is not detected when the insurance policy has agreed to the instruction within the preset effective payment time threshold, or the insured payment instruction corresponding to the push link is not detected The customer's initial insurance information is not insured, including:获取所述推送链接中包括的链接有效周期,并判断在链接有效周期内是否检测到与推送链接相对应的已投保支付指令,若在链接有效周期内未检测到与推送链接相对应的已投保支付指令、则撤销提示客户初始投保信息未进行投保。Obtaining a link validity period included in the push link, and determining whether an insured payment instruction corresponding to the push link is detected within the link validity period, if the insured corresponding to the push link is not detected within the link validity period If the payment instruction is cancelled, the customer's initial insurance information is not insured.
- 一种投保设备,其中,所述投保设备包括处理器、存储器及通信总线;An insurance device, wherein the insurance device comprises a processor, a memory and a communication bus;所述通信总线用于实现处理器和存储器之间的连接通信;The communication bus is used to implement connection communication between a processor and a memory;所述处理器用于执行存储器中存储的投保程序,以实现以下步骤:The processor is configured to execute an insurance program stored in the memory to implement the following steps:获取客户初始投保信息,生成包含有保险条例的推送链接,将推送链接发送至与客户初始投保信息对应的智能终端;Obtaining the initial insurance information of the customer, generating a push link including the insurance policy, and transmitting the push link to the smart terminal corresponding to the initial insurance information of the customer;当在预设的有效支付时间阈值内检测到保险条例已同意指令、且检测到与推送链接相对应的已投保支付指令时,获取由智能终端反馈的客户当前投保信息,将客户当前投保信息对应填充至预先存储的保单模板生成投保单进行存储后并发送至打印端进行投保单打印; When it is detected that the insurance policy has agreed to the instruction within the preset effective payment time threshold, and the insured payment instruction corresponding to the push link is detected, the current insurance information of the customer fed back by the smart terminal is obtained, and the current insurance information of the customer is correspondingly Filling the pre-stored policy template to generate a policy to be stored and sent to the printer for insurance policy printing;当在预设的有效支付时间阈值内未检测到保险条例已同意指令、或未检测到与推送链接相对应的已投保支付指令时,则提示客户初始投保信息未进行投保。When the insurance policy has agreed to the instruction within the preset effective payment time threshold, or the insured payment instruction corresponding to the push link is not detected, the customer initial insurance information is not insured.
- 根据权利要求6所述投保设备,其中,所述获取客户初始投保信息,生成包含有保险条例的推送链接,将推送链接发送至与客户初始投保信息对应的智能终端的步骤包括:The insurance device according to claim 6, wherein the step of acquiring the initial insurance information of the customer, generating a push link including the insurance policy, and transmitting the push link to the smart terminal corresponding to the initial insurance information of the customer includes:获取至少包括投保人姓名、投保人联系号码及投保险种类型的客户初始投保信息;Obtain initial customer insurance information including at least the name of the insured, the insured contact number, and the type of insurance;生成包含有保险条例和确认下单虚拟按钮的推送链接,并将推送链接发送至与投保人联系号码对应的智能终端上。Generate a push link containing the insurance policy and confirm the order virtual button, and send the push link to the smart terminal corresponding to the applicant's contact number.
- 根据权利要求6所述投保设备,其中,所述当在预设的有效支付时间阈值内检测到保险条例已同意指令、且检测到与推送链接相对应的已投保支付指令时,获取由智能终端反馈的客户当前投保信息,将客户当前投保信息对应填充至预先存储的保单模板生成投保单进行存储后并发送至打印端进行投保单打印的步骤包括:The insurance device according to claim 6, wherein the acquisition by the smart terminal is performed when it is detected within the preset effective payment time threshold that the insurance policy has agreed to the instruction and the insured payment instruction corresponding to the push link is detected The feedback customer's current insurance information, the customer's current insurance information corresponding to the pre-stored policy template generation insurance policy is stored and sent to the print terminal for the insurance policy printing step:当在预设的有效支付时间阈值内检测到保险条例已同意指令、且检测到与推送链接相对应的已投保支付指令时,则提示客户初始投保信息已对应进行投保,并接收由客户初始投保信息及补充投保信息组成的客户当前投保信息;When it is detected within the preset effective payment time threshold that the insurance policy has agreed to the instruction and the insured payment instruction corresponding to the push link is detected, the customer is prompted to initially insure the information, and the initial insurance is received by the customer. The current insurance information of the customer composed of information and supplementary insurance information;将客户当前投保信息对应填充至所述保单模板生成投保单,并将投保单对应的客户当前投保信息存储至数据表;Filling the customer's current insurance information correspondingly to the policy template to generate an insurance policy, and storing the current insurance information of the customer corresponding to the insurance policy to the data table;将投保单发送至打印端进行投保单打印。Send the insurance policy to the print terminal for insurance policy printing.
- 根据权利要求6所述投保设备,其中,所述当在预设的有效支付时间阈值内未检测到保险条例已同意指令、或未检测到与推送链接相对应的已投保支付指令时,则提示客户初始投保信息未进行投保的步骤中,还包括:The insurance device according to claim 6, wherein said prompting is not detected when the insurance policy has agreed to the instruction within the preset effective payment time threshold, or the insured payment instruction corresponding to the push link is not detected In the steps in which the customer's initial insurance information is not insured, it also includes:当检测到与客户初始投保信息对应的推送链接发送至智能终端、且推送链接对应的累计发送次数大于或等于2时,则取消提示客户初始投保信息未进行投保,在持续所述有效支付时间阈值的时间段内仍未检测到保险条例已同意指令、或未检测到与推送链接相对应的已投保支付指令,则将提示客户初始投保信息未进行投保的提示信息进行显示。When it is detected that the push link corresponding to the initial insurance information of the customer is sent to the smart terminal, and the cumulative number of transmissions corresponding to the push link is greater than or equal to 2, the cancellation prompts the customer that the initial insurance information is not insured, and continues the effective payment time threshold. During the time period, if the insurance policy has not been detected, or the insured payment instruction corresponding to the push link is not detected, the prompt information indicating that the customer's initial insurance information is not insured is displayed.
- 根据权利要求9所述投保设备,其中,所述当在预设的有效支付时间阈值内未检测到保险条例已同意指令、或未检测到与推送链接相对应的已投保支付指令时,则提示客户初始投保信息未进行投保中,还包括:The insurance device according to claim 9, wherein said prompting is not detected when the insurance policy has agreed to the instruction within the preset effective payment time threshold, or the insured payment instruction corresponding to the push link is not detected The customer's initial insurance information is not insured, including:获取所述推送链接中包括的链接有效周期,并判断在链接有效周期内是否检测到与推送链接相对应的已投保支付指令,若在链接有效周期内未检测到与推送链接相对应的已投保支付指令、则撤销提示客户初始投保信息未进行投保。Obtaining a link validity period included in the push link, and determining whether an insured payment instruction corresponding to the push link is detected within the link validity period, if the insured corresponding to the push link is not detected within the link validity period If the payment instruction is cancelled, the customer's initial insurance information is not insured.
- 一种存储介质,其中,所述存储介质存储有一个或者多个程序,所述一个或者多个程序可被一个或者多个处理器执行;A storage medium, wherein the storage medium stores one or more programs, and the one or more programs can be executed by one or more processors;其中所述存储介质上存储有投保程序,所述投保程序被处理器执行时实现以下的步骤:Wherein the storage medium stores an insurance program, and the insurance program is executed by the processor to implement the following steps:获取客户初始投保信息,生成包含有保险条例的推送链接,将推送链接发送至与客户初始投保信息对应的智能终端;Obtaining the initial insurance information of the customer, generating a push link including the insurance policy, and transmitting the push link to the smart terminal corresponding to the initial insurance information of the customer;当在预设的有效支付时间阈值内检测到保险条例已同意指令、且检测到与推送链接相对应的已投保支付指令时,获取由智能终端反馈的客户当前投保信息,将客户当前投保信息对应填充至预先存储的保单模板生成投保单进行存储后并发送至打印端进行投保单打印; When it is detected that the insurance policy has agreed to the instruction within the preset effective payment time threshold, and the insured payment instruction corresponding to the push link is detected, the current insurance information of the customer fed back by the smart terminal is obtained, and the current insurance information of the customer is correspondingly Filling the pre-stored policy template to generate a policy to be stored and sent to the printer for insurance policy printing;当在预设的有效支付时间阈值内未检测到保险条例已同意指令、或未检测到与推送链接相对应的已投保支付指令时,则提示客户初始投保信息未进行投保。When the insurance policy has agreed to the instruction within the preset effective payment time threshold, or the insured payment instruction corresponding to the push link is not detected, the customer initial insurance information is not insured.
- 如权利要求11所述的存储介质,其中,所述投保程序被处理器执行时实现所述获取客户初始投保信息,生成包含有保险条例的推送链接,将推送链接发送至与客户初始投保信息对应的智能终端的步骤中包括:The storage medium according to claim 11, wherein said insured program is executed by said processor to implement said acquiring customer initial insurance information, generating a push link including an insurance policy, and transmitting the push link to correspond to customer initial insurance information The steps of the smart terminal include:获取至少包括投保人姓名、投保人联系号码及投保险种类型的客户初始投保信息;Obtain initial customer insurance information including at least the name of the insured, the insured contact number, and the type of insurance;生成包含有保险条例和确认下单虚拟按钮的推送链接,并将推送链接发送至与投保人联系号码对应的智能终端上。Generate a push link containing the insurance policy and confirm the order virtual button, and send the push link to the smart terminal corresponding to the applicant's contact number.
- 如权利要求11所述的存储介质,其中,所述投保程序被处理器执行时实现所述当在预设的有效支付时间阈值内检测到保险条例已同意指令、且检测到与推送链接相对应的已投保支付指令时,获取由智能终端反馈的客户当前投保信息,将客户当前投保信息对应填充至预先存储的保单模板生成投保单进行存储后并发送至打印端进行投保单打印的步骤中包括:The storage medium of claim 11, wherein the insured program is executed by the processor to implement the detection of an insurance policy approved instruction within a preset effective payment time threshold and detecting that the push link is corresponding When the insurance payment instruction is insured, the current insurance information of the customer fed back by the smart terminal is obtained, and the current insurance information of the customer is correspondingly filled into the pre-stored policy template to generate the insurance policy for storage, and is sent to the printer for printing the insurance policy. :当在预设的有效支付时间阈值内检测到保险条例已同意指令、且检测到与推送链接相对应的已投保支付指令时,则提示客户初始投保信息已对应进行投保,并接收由客户初始投保信息及补充投保信息组成的客户当前投保信息;When it is detected within the preset effective payment time threshold that the insurance policy has agreed to the instruction and the insured payment instruction corresponding to the push link is detected, the customer is prompted to initially insure the information, and the initial insurance is received by the customer. The current insurance information of the customer composed of information and supplementary insurance information;将客户当前投保信息对应填充至所述保单模板生成投保单,并将投保单对应的客户当前投保信息存储至数据表;Filling the customer's current insurance information correspondingly to the policy template to generate an insurance policy, and storing the current insurance information of the customer corresponding to the insurance policy to the data table;将投保单发送至打印端进行投保单打印。Send the insurance policy to the print terminal for insurance policy printing.
- 如权利要求11所述的存储介质,其中,所述投保程序被处理器执行时实现所述当在预设的有效支付时间阈值内未检测到保险条例已同意指令、或未检测到与推送链接相对应的已投保支付指令时,则提示客户初始投保信息未进行投保的步骤中,还包括: The storage medium according to claim 11, wherein said insured program is executed by said processor to realize that said insurance policy has not been detected within a preset effective payment time threshold, or that a push link is not detected In the corresponding step of the insured payment instruction, the step of prompting the customer that the initial insurance information is not insured further includes:当检测到与客户初始投保信息对应的推送链接发送至智能终端、且推送链接对应的累计发送次数大于或等于2时,则取消提示客户初始投保信息未进行投保,在持续所述有效支付时间阈值的时间段内仍未检测到保险条例已同意指令、或未检测到与推送链接相对应的已投保支付指令,则将提示客户初始投保信息未进行投保的提示信息进行显示。When it is detected that the push link corresponding to the initial insurance information of the customer is sent to the smart terminal, and the cumulative number of transmissions corresponding to the push link is greater than or equal to 2, the cancellation prompts the customer that the initial insurance information is not insured, and continues the effective payment time threshold. During the time period, if the insurance policy has not been detected, or the insured payment instruction corresponding to the push link is not detected, the prompt information indicating that the customer's initial insurance information is not insured is displayed.
- 如权利要求14所述的存储介质,其中,所述投保程序被处理器执行时实现以所述当在预设的有效支付时间阈值内未检测到保险条例已同意指令、或未检测到与推送链接相对应的已投保支付指令时,则提示客户初始投保信息未进行投保中,还包括:The storage medium of claim 14, wherein the insurance program is executed by the processor to implement, when the insurance policy has not been detected within the preset effective payment time threshold, or has not been detected and pushed When the corresponding insured payment instruction is linked, the customer is prompted that the initial insurance information is not insured, and includes:获取所述推送链接中包括的链接有效周期,并判断在链接有效周期内是否检测到与推送链接相对应的已投保支付指令,若在链接有效周期内未检测到与推送链接相对应的已投保支付指令、则撤销提示客户初始投保信息未进行投保。Obtaining a link validity period included in the push link, and determining whether an insured payment instruction corresponding to the push link is detected within the link validity period, if the insured corresponding to the push link is not detected within the link validity period If the payment instruction is cancelled, the customer's initial insurance information is not insured.
- 一种投保装置,其中,所述投保装置包括:An insurance device, wherein the insurance device comprises:链接推送模块,设置为获取客户初始投保信息,生成包含有保险条例的推送链接,将推送链接发送至与客户初始投保信息对应的智能终端;The link push module is configured to obtain the initial insurance information of the customer, generate a push link including the insurance policy, and send the push link to the smart terminal corresponding to the initial insurance information of the customer;信息获取及发送打印模块,设置为当在预设的有效支付时间阈值内检测到保险条例已同意指令、且检测到与推送链接相对应的已投保支付指令时,获取由智能终端反馈的客户当前投保信息,将客户当前投保信息对应填充至预先存储的保单模板生成投保单进行存储后并发送至打印端进行投保单打印; The information acquisition and transmission printing module is configured to acquire the current customer feedback by the smart terminal when the insurance policy has agreed to the instruction within the preset effective payment time threshold and the insured payment instruction corresponding to the push link is detected Insuring the information, the customer's current insurance information is correspondingly filled into the pre-stored policy template to generate the insurance policy, and then sent to the printer for the insurance policy printing;未支付提示模块,设置为当在预设的有效支付时间阈值内未检测到保险条例已同意指令、或未检测到与推送链接相对应的已投保支付指令时,则提示客户初始投保信息未进行投保。The unpaid prompting module is configured to prompt the customer that the initial insurance information is not performed when the insurance policy has agreed to the instruction within the preset effective payment time threshold, or the insured payment instruction corresponding to the push link is not detected. Insured.
- 如权利要求16所述的投保装置,其中,所述链接推送模块,设置为:The insurance device according to claim 16, wherein the link push module is configured to:获取至少包括投保人姓名、投保人联系号码及投保险种类型的客户初始投保信息;Obtain initial customer insurance information including at least the name of the insured, the insured contact number, and the type of insurance;生成包含有保险条例和确认下单虚拟按钮的推送链接,并将推送链接发送至与投保人联系号码对应的智能终端上。Generate a push link containing the insurance policy and confirm the order virtual button, and send the push link to the smart terminal corresponding to the applicant's contact number.
- 如权利要求16所述的投保装置,其中,所述信息获取及发送打印模块,设置为:The insurance device according to claim 16, wherein said information acquisition and transmission printing module is configured to:当在预设的有效支付时间阈值内检测到保险条例已同意指令、且检测到与推送链接相对应的已投保支付指令时,则提示客户初始投保信息已对应进行投保,并接收由客户初始投保信息及补充投保信息组成的客户当前投保信息;When it is detected within the preset effective payment time threshold that the insurance policy has agreed to the instruction and the insured payment instruction corresponding to the push link is detected, the customer is prompted to initially insure the information, and the initial insurance is received by the customer. The current insurance information of the customer composed of information and supplementary insurance information;将客户当前投保信息对应填充至所述保单模板生成投保单,并将投保单对应的客户当前投保信息存储至数据表;Filling the customer's current insurance information correspondingly to the policy template to generate an insurance policy, and storing the current insurance information of the customer corresponding to the insurance policy to the data table;将投保单发送至打印端进行投保单打印。Send the insurance policy to the print terminal for insurance policy printing.
- 如权利要求16所述的投保装置,其中,所述未支付提示模块,设置为:The insurance application device according to claim 16, wherein the unpaid prompt module is configured to:当检测到与客户初始投保信息对应的推送链接发送至智能终端、且推送链接对应的累计发送次数大于或等于2时,则取消提示客户初始投保信息未进行投保,在持续所述有效支付时间阈值的时间段内仍未检测到保险条例已同意指令、或未检测到与推送链接相对应的已投保支付指令,则将提示客户初始投保信息未进行投保的提示信息进行显示。When it is detected that the push link corresponding to the initial insurance information of the customer is sent to the smart terminal, and the cumulative number of transmissions corresponding to the push link is greater than or equal to 2, the cancellation prompts the customer that the initial insurance information is not insured, and continues the effective payment time threshold. During the time period, if the insurance policy has not been detected, or the insured payment instruction corresponding to the push link is not detected, the prompt information indicating that the customer's initial insurance information is not insured is displayed.
- 如权利要求19所述的投保装置,其中,所述未支付提示模块,还设置为:The insurance device according to claim 19, wherein the unpaid prompt module is further configured to:获取所述推送链接中包括的链接有效周期,并判断在链接有效周期内是否检测到与推送链接相对应的已投保支付指令,若在链接有效周期内未检测到与推送链接相对应的已投保支付指令、则撤销提示客户初始投保信息未进行投保。 Obtaining a link validity period included in the push link, and determining whether an insured payment instruction corresponding to the push link is detected within the link validity period, if the insured corresponding to the push link is not detected within the link validity period If the payment instruction is cancelled, the customer's initial insurance information is not insured.
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CN107527291A (en) * | 2017-08-03 | 2017-12-29 | 平安科技(深圳)有限公司 | One kind is insured method, equipment and storage medium |
CN108230163B (en) * | 2018-01-02 | 2022-02-01 | 中国平安人寿保险股份有限公司 | Insurance product popularization method, device, equipment and computer readable storage medium |
CN108334569B (en) * | 2018-01-16 | 2021-03-23 | 中国平安人寿保险股份有限公司 | Insurance application method, system, equipment and storage medium based on short link |
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CN108717589A (en) * | 2018-03-22 | 2018-10-30 | 平安科技(深圳)有限公司 | Customer service is attended a banquet determining method, apparatus, computer equipment and storage medium |
CN108961000B (en) * | 2018-07-04 | 2021-12-28 | 北京量子保科技有限公司 | Automatic order generation method, system, medium and electronic equipment |
CN109343802B (en) * | 2018-09-04 | 2023-11-03 | 中国平安人寿保险股份有限公司 | Policy print data generation method, device, computer device and storage medium |
CN109460964A (en) * | 2018-09-29 | 2019-03-12 | 中国平安财产保险股份有限公司 | Method, apparatus and computer equipment based on the more newly-generated vehicle insurance price list of data |
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