CN108334569B - Insurance application method, system, equipment and storage medium based on short link - Google Patents
Insurance application method, system, equipment and storage medium based on short link Download PDFInfo
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- CN108334569B CN108334569B CN201810042379.0A CN201810042379A CN108334569B CN 108334569 B CN108334569 B CN 108334569B CN 201810042379 A CN201810042379 A CN 201810042379A CN 108334569 B CN108334569 B CN 108334569B
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Abstract
The invention discloses a short-link-based insurance application method, a system, equipment and a storage medium, wherein the method comprises the following steps: responding to an application request generated by clicking a short link by a user, searching a long-chain grounding address corresponding to the short link in a mapping relation, and displaying insurance content corresponding to the long-chain grounding address; responding to an insurance application order submitted by a user based on the insurance content, and encrypting insurance application information corresponding to the insurance application order; when payment completion information corresponding to the insurance application order is received, the encrypted insurance application information is stored, and insurance application success prompt information is displayed, so that the combination of short link and insurance application business is effectively realized, the popularization range of the insurance business is expanded, and the safety of insurance application by a user through the short link is ensured.
Description
Technical Field
The invention relates to the technical field of internet, in particular to an insurance application method, system, equipment and storage medium based on short links.
Background
In the insurance industry, in order to improve the performance, a business agent of an insurance product usually publishes a link website of the proxied product in different promotion channels (such as a friend circle, a microblog, a post bar and the like) so as to be clicked and known or purchased by a user, but different channels have certain limits on the number of published content words, for example, the content published by the microblog is limited within 140 words, and the exceeding part is intercepted and captured by a microblog platform; therefore, the same link address is not necessarily applicable to various agent channels.
In addition, when a user clicks a link website shared by a business agent through a user terminal (a mobile phone, a tablet computer, a personal computer, etc.) and inputs corresponding personal information (such as a mobile phone number, an identification number, a bank card account number, a password, etc.) to purchase an insurance product, the personal information data cannot be effectively secured after being transmitted to a background server or a database, and property loss of the user is easily caused.
The above is only for the purpose of assisting understanding of the technical aspects of the present invention, and does not represent an admission that the above is prior art.
Disclosure of Invention
The invention mainly aims to provide an insurance application method, system, equipment and storage medium based on short links, and aims to solve the technical problem that in the prior art, when a user purchases insurance products through a link website, the insurance application information of the user cannot be effectively guaranteed.
In order to achieve the above object, the present invention provides an insurance application method based on short links, the method comprising the steps of:
responding to an application request generated by clicking a short link by a user, searching a long-chain grounding address corresponding to the short link in a mapping relation, and displaying insurance content corresponding to the long-chain grounding address;
responding to an insurance application order submitted by a user based on the insurance content, and encrypting insurance application information corresponding to the insurance application order;
and when the payment completion information corresponding to the application order is received, storing the encrypted application information, and displaying prompt information of application success.
In addition, to achieve the above object, the present invention further provides an insurance application system based on short links, the system including:
the content display module is used for responding to an application request generated by clicking a short link by a user, searching a long-chain grounding address corresponding to the short link in a mapping relation, and displaying insurance content corresponding to the long-chain grounding address;
the information encryption module is used for responding to an insurance application order submitted by a user based on the insurance content and encrypting insurance application information corresponding to the insurance application order;
and the information prompt module is used for storing the encrypted insurance application information and displaying the prompt information of successful insurance application when the payment completion information corresponding to the insurance application order is received.
In addition, to achieve the above object, the present invention further provides an insurance application apparatus based on a short link, the apparatus including: a memory, a processor, and a short-link based insurance application stored on the memory and executable on the processor, the short-link based insurance application configured to implement the steps of the short-link based insurance application method as described above.
In addition, to achieve the above object, the present invention further provides a storage medium having a short-link-based insurance application program stored thereon, wherein the short-link-based insurance application program, when executed by a processor, implements the steps of the short-link-based insurance application method as described above.
According to the method, an insurance application request generated by clicking a short link by a user is responded, a long-chain grounding address corresponding to the short link is searched in a mapping relation, and insurance contents corresponding to the long-chain grounding address are displayed; responding to an insurance application order submitted by a user based on the insurance content, and encrypting insurance application information corresponding to the insurance application order; when payment completion information corresponding to the insurance application order is received, the encrypted insurance application information is stored, and insurance application success prompt information is displayed, so that the combination of short link and insurance application business is effectively realized, the popularization range of the insurance business is expanded, and the safety of insurance application by a user through the short link is ensured.
Drawings
FIG. 1 is a schematic diagram of a short-link-based insurance application device of a hardware operating environment according to an embodiment of the present invention;
FIG. 2 is a schematic flow chart illustrating a short-link-based insurance application method according to a first embodiment of the present invention;
FIG. 3 is a flowchart illustrating a second embodiment of the short-link-based insurance application method according to the present invention;
FIG. 4 is a schematic flow chart illustrating a short-link-based insurance application method according to a third embodiment of the present invention;
FIG. 5 is a schematic flow chart illustrating a fourth embodiment of the short-link-based insurance application method according to the present invention;
FIG. 6 is a block diagram of a first embodiment of the short-link-based insurance application system of the present invention;
FIG. 7 is a block diagram of a second embodiment of the short-link-based insurance application system of the present invention;
FIG. 8 is a block diagram of a third embodiment of the short-link-based insurance application system of the present invention.
The implementation, functional features and advantages of the objects of the present invention will be further explained with reference to the accompanying drawings.
Detailed Description
It should be understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention.
Referring to fig. 1, fig. 1 is a schematic structural diagram of an insurance application device based on short links in a hardware operating environment according to an embodiment of the present invention.
As shown in fig. 1, the short link-based insurance application apparatus may include: a processor 1001, such as a CPU, a communication bus 1002, a user interface 1003, a network interface 1004, and a memory 1005. Wherein a communication bus 1002 is used to enable connective communication between these components. The user interface 1003 may include a Display screen (Display), an input unit such as a Keyboard (Keyboard), and the optional user interface 1003 may also include a standard wired interface, a wireless interface. The network interface 1004 may optionally include a standard wired interface, a wireless interface (e.g., WI-FI interface). The memory 1005 may be a high-speed RAM memory or a non-volatile memory (e.g., a magnetic disk memory). The memory 1005 may alternatively be a storage device separate from the processor 1001.
Those skilled in the art will appreciate that the configuration shown in FIG. 1 does not constitute a limitation of short-link based insurance application apparatus and may include more or fewer components than shown, or some components in combination, or a different arrangement of components.
As shown in fig. 1, a memory 1005, which is a kind of computer storage medium, may include therein an operating system, a network communication module, a user interface module, and a short-link-based insurance application program.
In the server shown in fig. 1, the network interface 1004 is mainly used for connecting the server and performing data communication with the server; the user interface 1003 is mainly used for connecting a client and performing data communication with the client, and the insurance application device calls an insurance application program based on a short link stored in the memory 1005 through the processor 1001 and performs the operation of the insurance application method in the following embodiments. Based on the hardware structure, the embodiment of the insurance application method based on the short link is provided.
Referring to fig. 2, fig. 2 is a schematic flow chart of a short-link-based insurance application method according to a first embodiment of the present invention.
In this embodiment, the method includes the steps of:
step S10: responding to an application request generated by clicking a short link by a user, searching a long-chain grounding address corresponding to the short link in a mapping relation, and displaying insurance content corresponding to the long-chain grounding address;
it should be noted that the execution subject of the method of the present embodiment is an insurance application device capable of providing insurance services for users. The short link is a short string website converted from a Uniform Resource Locator (URL) by means of program calculation and the like. The uniform resource locator is an address of a standard resource on the internet, and generally, a user can access a network resource pointed by the uniform resource locator when clicking the uniform resource locator.
It should be understood that in the internet application, each kind of content (such as a web page, a picture or a text, etc.) has a corresponding link address, and the corresponding content is shared between users by transmitting the link address. For a uniform resource locator (abbreviated as long link in this embodiment) containing many characters, there is a problem of large transmission traffic when transmitting through the internet. In the prior art, in order to reduce the problem of large transmission flow caused by an excessively long link address, a short link technology is usually adopted to generate a short link address corresponding to a long link address, the short link address points to content corresponding to the long link address, and the short link address is used to replace the long link address for transmission. In this embodiment, the short link is a website link that an insurance service agent shares or issues through a preset service promotion channel, and when a user clicks the link, the short link enables a target page to be loaded to a user terminal (a mobile phone, a tablet computer, a personal computer, or the like), where the target page may include contents such as a detailed introduction, an insurance application description, and a purchase description of an insurance product (a car insurance, a health insurance, or the like) to be acted, and may further include effective information of the insurance service agent, for example: name, job number, consultation call, credit rating, goodness rating, etc. to facilitate the user's in-depth understanding, consultation and purchase of insurance products. Before the step is executed, the insurance service agent can share or release the short link through various channels (such as a friend circle, a microblog, a post bar and the like).
It should be noted that the mapping relationship in this embodiment is a correspondence relationship between a short link and a long link (address) that is established in advance, and the correspondence relationship may be one-to-one or many-to-one. And when the access request is received, the insurance application equipment responds to the application request, searches a long-chain grounding address corresponding to the short link clicked by the user at present in the mapping relation, and loads insurance product content corresponding to the long-chain grounding address to the user terminal for the user to browse.
In a specific implementation, when detecting that a user clicks the short link shared by an insurance service agent, the user terminal generates a corresponding insurance application request and sends the insurance application request to the insurance application equipment; and the insurance application equipment responds to the application request, searches a long-chain grounding address corresponding to the short-chain link in a mapping relation, and displays insurance content corresponding to the long-chain grounding address.
Step S20: responding to an insurance application order submitted by a user based on the insurance content, and encrypting insurance application information corresponding to the insurance application order;
it can be understood that after the user carefully knows the product to be purchased, if the user wants to purchase the product, the user can directly perform corresponding purchasing operation on the user terminal, such as inputting the name of the applicant, the identification number, the mobile phone number, the amount of money to be insured, the year of the insurance application, the name of the applicant to be insured, and the like; when the user completes order filling and submits the order, the insurance application equipment encrypts the application information corresponding to the application order so as to prevent the application information from being leaked. Wherein the application information comprises: effective information of the agent, agent channel information, agent product information, personal information of the insurance user and the like. The type of information included in the specific application information is not limited.
Step S30: and when the payment completion information corresponding to the application order is received, storing the encrypted application information, and displaying prompt information of application success.
And when the insurance application equipment receives payment completion information corresponding to the application order sent by the bank system, the encrypted application information is stored, and prompt information of successful application is displayed.
In this embodiment, after the insurance application success prompt is presented, the insurance application device further loads a preset page to the user terminal, where the preset page includes a download link or an address of an APP of an insurance product purchased by the user or a client, so as to inform the user of policy checking and inquiry of personal insurance application information through downloading the APP or the client.
In the embodiment, the insurance application equipment searches for a long-chain grounding address corresponding to the short link in a mapping relation by responding to an application request generated by clicking the short link by a user, and displays insurance contents corresponding to the long-chain grounding address; responding to an insurance application order submitted by a user based on the insurance content, and encrypting insurance application information corresponding to the insurance application order; when payment completion information corresponding to the insurance application order is received, the encrypted insurance application information is stored, and insurance application success prompt information is displayed, so that the combination of short links and insurance application is effectively realized, the popularization range of insurance services is expanded, and the safety of information of insurance application clients using the short links is ensured.
Referring to fig. 3, fig. 3 is a flowchart illustrating a short-link-based insurance application method according to a second embodiment of the present invention.
Based on the first embodiment, before the step S10, the method for insurance application based on short links according to this embodiment further includes:
step S01: acquiring a long-chain grounding address corresponding to the insurance content and identification information of a service agent, and generating a short link according to the identification information and the long link address through a Hash algorithm;
it can be understood that the short link is generally composed of a domain name and a short link brevity code, taking the short link https:// m.pingan.com/Lcs0015.L as an example, wherein m.pingan.com is the domain name; lcs0015 is a short chain short code; l is a designated web site code (which may be null).
It should be noted that the identification information may be a job number of the service broker, or may also be a micro signal, a micro blog number, or an initial name of the service broker, which is not limited in this embodiment.
In order to facilitate the insurance application equipment to effectively count the work performance of the service agent, the user who clicks the short link and completes insurance application is distributed to the service agent who issues the short link, and the service agent is convenient for the user to serve. In this embodiment, the short link shared or issued by each service broker carries the identity of the service broker. For example: the initials of the names of the business agents A are Lcs respectively, when the short-chain brevity codes of the agent products of the business agents A are generated, the short-chain brevity codes like 'Lcsxxxx' can be generated, and part of the short-chain brevity codes 'xxxx' can be generated by a Hash algorithm. Certainly, in order to avoid repetition of the short-chain abbreviated code due to the same name initials of the service agent, the corresponding short-chain abbreviated code may also be generated by self-definition according to the job number and the name initials of the service agent, for example, Lcs in "Lcs 0015" represents the name initials, and 0015 represents the job number of the service agent. The specific manner of generating the short link with the service agent identification information may be determined according to actual situations, which is not limited in this embodiment.
In view of the fact that word number restrictions on shared content are different for each channel through which the business agent shares the short link, in order to enable the finally generated short link to satisfy different business promotion channels, in this embodiment, the step S01 may specifically include: acquiring a long-chain grounding address corresponding to the insurance content and personal information of the service agent; determining a service promotion channel corresponding to the service agent according to the personal information, and extracting the identity information of the service agent from the personal information; and generating the short link through a Hash algorithm according to the identity identification information and a link sharing rule corresponding to the service popularization channel.
It should be noted that the service promotion channel may be similar to: the system comprises an exchange platform or a website which can share and release information, such as WeChat friend circles, Xinlang microblogs, Baidu post bars and the like. The link sharing rule may be a word number limitation rule of the service promotion channel on content shared or released by the user, for example: the content of the microblog issuance is limited to 140 words.
Step S02: and establishing a corresponding relation between the long link address and the short link, and taking the established corresponding relation as the mapping relation.
After the short link is generated, a mapping relation between the long link address and the short link can be established at the insurance application equipment terminal in advance, so that the long link can be quickly searched through the short link.
In the embodiment, a short link is generated by obtaining a long-chain ground address corresponding to the insurance content and identification information of a service agent through a hash algorithm according to the identification information and the long link address; and establishing a corresponding relation between the long link address and the short link, and taking the established corresponding relation as the mapping relation, so that the generated short link can be effectively prevented from repeating with other short links or colliding with a library, and the convenience of counting the manual work performance of the service agent is also improved.
Referring to fig. 4, fig. 4 is a schematic flowchart illustrating a short-link-based insurance application method according to a third embodiment of the present invention.
Based on the above embodiments, the method for insurance application based on short links according to this embodiment further includes, after step S10:
step S101: acquiring the current personal information of the service agent at intervals of a preset time period;
in an actual situation, a situation that a service agent leaves the job or a service attitude is not good and is complained by a user may occur; in addition, there may be a case where an individual user reports the short link, and the reported short link is killed by each service promotion channel, and the short link cannot be used any more, and at this time, the short link corresponding to the service agent needs to be processed (for example, modified or cancelled). In this embodiment, the insurance application device acquires the current personal information of the service agent every preset time period. The specific value of the preset time period may be set according to actual conditions, for example: 15 days, 30 days, etc., and the current personal information mainly refers to the work information of the agent, which is not limited in this embodiment.
Step S102: detecting whether the current personal information contains first type information;
it should be noted that the first type of information may be information representing historical working conditions of the service agent, such as violation, punishment, or reported, and in general, when the service agent is punished, or reported by the user due to an illegal operation, the corresponding personal information of the service agent has a corresponding record, so that the insurance application device may verify whether the current personal information of the service agent contains the first type of information by detecting the personal information of the service agent.
Step S103: when the current personal information contains the first type information, acquiring a short link corresponding to the service agent;
and when detecting that the current personal information of the service agent contains the first type information, the insurance application equipment acquires the short link corresponding to the service agent according to the identity identification information of the service agent.
Step S104: the short links are modified and the modified short links are associated with the long links.
After the short link corresponding to the service broker is obtained, the short link is modified, and this step is described with reference to specific examples, for example: when the service agent A shares the short link "https:// m. pingan.com/Lcs0A3u.L" in the WeChat friend circle, the short link is reported by an individual user, so that the short link is sealed and killed by the WeChat platform, the service agent A cannot continue to use the short link to carry out service promotion in the WeChat friend circle, at the moment, the short link needs to be modified, and the specific modification mode can be as follows: the partial brevity code "0A 3 u" in the short chain brevity code "Lcs 0A3 u" is modified to other character strings (e.g., Z2cX) to obtain a modified short chain "https:// m. pingan. com/LcsZ2cX. L". After the short link is modified, the insurance application equipment associates the modified short link with the original long link, and updates the mapping relation established in advance according to the association result.
In the embodiment, the insurance application equipment acquires the current personal information of the service agent every a preset time period; when the current personal information contains the first type information, acquiring a short link corresponding to the service agent; the short link is modified, the modified short link is associated with the long link, the product of the service agent can be effectively managed, and when the short link corresponding to the service agent needs to be modified, the short link is modified in time to ensure the service quality.
Referring to fig. 5, fig. 5 is a schematic flow chart of a short-link-based insurance application method according to a fourth embodiment of the present invention.
Based on the above embodiments, after the step S101, the insurance application method based on short links according to this embodiment further includes:
step S105: detecting whether the current personal information contains second type information;
it should be noted that the second type of information may be proof information similar to the business agent leaving, tuning away from the original position, and the like, which can represent that the business agent is not responsible for the business work of the related insurance product agent at the present time.
Step S106: when the current personal information contains the second type information, the business agent is marked as a target agent;
when the insurance application device detects that the current personal information contains the second type information, the service agent which can be confirmed is not responsible for insurance service at present, and at the moment, the service agent can be marked as the target agent so as to manage the work which is responsible for the service agent in advance in the following.
Step S107: and acquiring a short link corresponding to the target agent, and logging out the short link.
In a specific implementation, in order to ensure the healthy operation of an insurance product, the insurance application device can log out or seal the short link corresponding to the target agent, so as to ensure the personal property and information security of an application user.
Further, in order to ensure the service quality, after the service agent is no longer responsible for the insurance service, the insurance users served by the agent (i.e. the target agent) in advance need to be redistributed to ensure the insurance experience of the insurance clients. Specifically, the client information may be obtained by extracting corresponding client information from the personal information of the target agent; determining a customer to be distributed according to the customer information, and distributing the customer to be distributed to a candidate agent; and sending the short link corresponding to the candidate agent to the customer to be distributed. Wherein the candidate agent may be confirmed by: acquiring client evaluation information of each business agent (on-duty); calculating customer satisfaction corresponding to each business agent according to the customer evaluation information; and sequencing the customer satisfaction degrees in a sequence from high to low, and selecting a preset number of service agents as candidate agents according to a sequencing result.
The embodiment periodically acquires the current personal information of the service agent; whether preset type information exists in the current personal information is detected, different short link processing is carried out according to the detection result, the insurance business is guaranteed to be smoothly carried out, the service quality is improved, and the healthy operation of insurance products is guaranteed.
Referring to fig. 6, fig. 6 is a block diagram illustrating a first embodiment of the short-link-based insurance application system according to the present invention.
As shown in fig. 6, the short-link-based insurance application system 201 according to the present embodiment includes:
the content display module 2011 is configured to, in response to an application request generated by a user clicking a short link, search for a long-chain grounding address corresponding to the short link in a mapping relationship, and display insurance content corresponding to the long-chain grounding address;
the short link is a short string address obtained by converting a Uniform Resource Locator (URL) by program calculation or the like. The uniform resource locator is an address of a standard resource on the internet, and generally, a user can access a network resource pointed by the uniform resource locator when clicking the uniform resource locator.
It should be understood that in the internet application, each kind of content (such as a web page, a picture or a text, etc.) has a corresponding link address, and the corresponding content is shared between users by transmitting the link address. For a uniform resource locator (abbreviated as long link in this embodiment) containing many characters, there is a problem of large transmission traffic when transmitting through the internet. In the prior art, in order to reduce the problem of large transmission flow caused by an excessively long link address, a short link technology is usually adopted to generate a short link address corresponding to a long link address, the short link address points to content corresponding to the long link address, and the short link address is used to replace the long link address for transmission. In this embodiment, the short link is a website link that an insurance service agent shares or issues through a preset service promotion channel, and when a user clicks the link, the short link enables a target page to be loaded to a user terminal (a mobile phone, a tablet computer, a personal computer, or the like), where the target page may include contents such as a detailed introduction, an insurance application description, and a purchase description of an insurance product (a car insurance, a health insurance, or the like) to be acted, and may further include effective information of the insurance service agent, for example: name, job number, consultation call, credit rating, goodness rating, etc. to facilitate the user's in-depth understanding, consultation and purchase of insurance products. Before the step is executed, the insurance service agent can share or release the short link through various channels (such as a friend circle, a microblog, a post bar and the like).
It should be noted that the mapping relationship in this embodiment is a correspondence relationship between a short link and a long link (address) that is established in advance, and the correspondence relationship may be one-to-one or many-to-one.
In a specific implementation, when detecting that a user clicks the short link shared by an insurance service agent, the user terminal generates a corresponding insurance application request and sends the insurance application request to the insurance application equipment; the content display module 2011, in response to the application request, searches for a long-chain grounding address corresponding to the short-chain link in a mapping relationship, and displays insurance content corresponding to the long-chain grounding address.
The information encryption module 2012 is used for responding to an insurance application order submitted by a user based on the insurance content and encrypting insurance application information corresponding to the insurance application order;
it can be understood that after the user carefully knows the product to be purchased, if the user wants to purchase the product, the user can directly perform corresponding purchasing operation on the user terminal, such as inputting the name of the applicant, the identification number, the mobile phone number, the amount of money to be insured, the year of the insurance application, the name of the applicant to be insured, and the like; when the user completes order filling and submits the order, the information encryption module 2012 encrypts the application information corresponding to the application order to prevent the application information from being leaked. Wherein the application information comprises: effective information of the agent, agent channel information, agent product information, personal information of the insurance user and the like. The type of information included in the specific application information is not limited.
And the information prompt module 2013 is used for storing the encrypted insurance application information and displaying the prompt information of successful insurance application when the payment completion information corresponding to the insurance application order is received.
In a specific implementation, when the information prompt module 2013 receives payment completion information corresponding to the insurance application order sent by the bank system, the encrypted insurance application information is stored, and insurance application success prompt information is displayed.
In this embodiment, after the insurance application success prompt is presented, the information prompt module 2013 is further configured to load a preset page to the user terminal, where the preset page includes a download link or an address of an APP of an insurance product purchased by the user or a client, so as to inform the user that the APP or the client can be downloaded to perform policy checking and query of personal insurance application information.
The insurance application system based on the short link effectively realizes the combination of the short link and the insurance application, enlarges the popularization range of insurance business, and ensures the safety of information of insurance application clients by using the short link.
Based on the first embodiment of the short-link-based insurance application system described above, a second embodiment of a short-link-based insurance application system is proposed.
Referring to fig. 7, fig. 7 is a block diagram illustrating a second embodiment of the short-link-based insurance application system according to the present invention. In this embodiment, the insurance application system 201 based on short links further includes:
a link generation module 2014, configured to obtain a long-chain ground address corresponding to the insurance content and identification information of a service agent, and generate a short link according to the identification information and the long-link address through a hash algorithm;
it can be understood that the short link is generally composed of a domain name and a short link brevity code, taking the short link https:// m.pingan.com/Lcs0015.L as an example, wherein m.pingan.com is the domain name; lcs0015 is a short chain short code; l is a designated web site code (which may be null).
It should be noted that the identification information may be a job number of the service broker, or may also be a micro signal, a micro blog number, and the like of the service broker, which is not limited in this embodiment.
In order to facilitate the insurance application system to effectively count the work performance of the service agent, the user who clicks the short link and completes insurance application is distributed to the service agent who issues the short link, and the service agent is convenient for the user to serve. In this embodiment, the short link shared or issued by each service broker carries the identity of the service broker. For example: the initials of the names of the business agents A are Lcs respectively, when the short-chain brevity codes of the agent products of the business agents A are generated, the short-chain brevity codes like 'Lcsxxxx' can be generated, and part of the short-chain brevity codes 'xxxx' can be generated by a Hash algorithm. Certainly, in order to avoid repetition of the short-chain abbreviated code due to the same name initials of the service agent, the corresponding short-chain abbreviated code may also be generated by self-definition according to the job number and the name initials of the service agent, for example, Lcs in "Lcs 0015" represents the name initials, and 0015 represents the job number of the service agent. The specific manner of generating the short link with the agent identification information may be determined according to actual situations, and this embodiment is not limited thereto.
Considering that word number of shared content is different for each channel of the short link shared by the service agent, in order to enable the finally generated short link to meet different service promotion channels, in this embodiment, the link generation module 2014 is further configured to obtain a long-chain ground address corresponding to the insurance content and personal information of the service agent; determining a service promotion channel corresponding to the service agent according to the personal information, and extracting the identity information of the service agent from the personal information; and generating the short link through a Hash algorithm according to the identity identification information and a link sharing rule corresponding to the service popularization channel.
It should be noted that the service promotion channel may be similar to: the system comprises an exchange platform or a website which can share and release information, such as WeChat friend circles, Xinlang microblogs, Baidu post bars and the like. The link sharing rule may be a word number limitation rule of the service promotion channel on content shared or released by the user, for example: the content of the microblog issuance is limited to 140 words.
A link association module 2015, configured to establish a correspondence between the long link address and the short link, and use the established correspondence as the mapping relationship.
After the short link is generated, a mapping relation between the long link address and the short link can be established at the insurance application equipment terminal in advance, so that the long link can be quickly searched through the short link.
In this embodiment, the insurance application system based on short links generates short links by obtaining a long-chain ground address corresponding to the insurance content and identification information of a service agent and by a hash algorithm according to the identification information and the long-chain address; and establishing a corresponding relation between the long link address and the short link, and taking the established corresponding relation as the mapping relation, so that the generated short link can be effectively prevented from repeating with other short links or colliding with a library, and the convenience of counting the manual work performance of the service agent is also improved.
Based on the first embodiment of the short-link-based insurance application system described above, a third embodiment of a short-link-based insurance application system is proposed.
Referring to fig. 8, fig. 8 is a block diagram illustrating a third embodiment of the short-link-based insurance application system according to the present invention. In this embodiment, the insurance application system 201 based on short links further includes:
the link processing module 2016 is configured to obtain current personal information of the service agent every preset time period; detecting whether the current personal information contains first type information; when the current personal information contains the first type information, acquiring a short link corresponding to the service agent; the short links are modified and the modified short links are associated with the long links.
In an actual situation, a situation that a service agent leaves the job or a service attitude is not good and is complained by a user may occur; in addition, there may be a case where an individual user reports the short link, and the reported short link is killed by each service promotion channel, and the short link cannot be used any more, and at this time, the short link corresponding to the service agent needs to be processed (for example, modified or cancelled). In this embodiment, the link processing module 2016 acquires the current personal information of the service agent every preset time period. The specific value of the preset time period may be set according to actual conditions, for example: 15 days, 30 days, etc., where the current personal information mainly refers to work information of a service agent, and this embodiment does not limit this.
It should be noted that the first type information may be information representing historical working conditions of the service agent, such as violation, punishment, or reported, and in general, when the service agent is punished, or reported by the user due to a violation operation, the corresponding personal information of the service agent has a corresponding record, so that the link processing module 2016 may verify whether the current personal information of the service agent includes the first type information by detecting the personal information of the service agent.
When the link processing module 2016 detects that the current personal information of the service agent contains the first type information, the short link corresponding to the service agent is acquired according to the identity information of the service agent. And after the short link corresponding to the service agent is obtained, modifying the short link.
The present steps are described herein with reference to specific examples, such as: when the service agent A shares the short link "https:// m. pingan.com/Lcs0A3u.L" in the WeChat friend circle, the short link is reported by an individual user, so that the short link is sealed and killed by the WeChat platform, the service agent A cannot continue to use the short link to carry out service promotion in the WeChat friend circle, at the moment, the short link needs to be modified, and the specific modification mode can be as follows: the partial brevity code "0 A3 u" in the short chain-linked brevity code "Lcs 0A3 u" is modified into other character strings, for example: z2cX to obtain a modified short link "https:// m. After the short link is modified, the link processing module 2016 associates the modified short link with the original long link, and updates the mapping relationship established in advance according to the association result.
In this embodiment, the insurance application system based on short links acquires the current personal information of the service agent every preset time period; when the current personal information contains the first type information, acquiring a short link corresponding to the service agent; the short link is modified, the modified short link is associated with the long link, the product of the service agent can be effectively managed, and when the short link corresponding to the service agent needs to be modified, the short link is modified in time to ensure the service quality.
Further, the link processing module 2016 is further configured to detect whether the current personal information includes a second type of information; when the current personal information contains the second type information, the business agent is marked as a target agent; and acquiring a short link corresponding to the target agent, and logging out the short link.
It should be noted that the second type of information may be proof information similar to the business agent leaving, tuning away from the original position, and the like, which can represent that the business agent is not responsible for the business work of the related insurance product agent at the present time.
When the link processing module 2016 detects that the current personal information includes the second type of information, it may determine that the service agent is not responsible for insurance services, and at this time, the service agent may be marked as the target agent, so as to manage the work in which the service agent is responsible for in advance.
In a specific implementation, in order to ensure the healthy operation of the insurance product, the link processing module 2016 may log out or seal the short link corresponding to the target agent, so as to ensure the personal property and information security of the insurance user.
Further, in order to ensure the service quality, after the service agent is no longer responsible for the insurance service, the insurance users served by the agent (i.e. the target agent) in advance need to be redistributed to ensure the insurance experience of the insurance clients. Therefore, in this embodiment, the short-link-based insurance application system 201 may further include: a customer distribution module; the client distribution module is used for extracting corresponding client information from the personal information of the target agent; determining a customer to be distributed according to the customer information, and distributing the customer to be distributed to a candidate agent; and sending the short link corresponding to the candidate agent to the customer to be distributed. The client distribution module is also used for acquiring client evaluation information of each business agent (on-duty); calculating customer satisfaction corresponding to each business agent according to the customer evaluation information; and sequencing the customer satisfaction degrees in a sequence from high to low, and selecting a preset number of service agents as candidate agents according to a sequencing result.
The insurance application system based on the short link of the embodiment regularly acquires the current personal information of the service agent; whether preset type information exists in the current personal information is detected, different short link processing is carried out according to the detection result, the insurance business is guaranteed to be smoothly carried out, the service quality is improved, and the healthy operation of insurance products is guaranteed.
In addition, the present invention further provides a storage medium, where the storage medium stores an insurance application program based on short links, and the insurance application program based on short links implements the steps of the insurance application method based on short links described in the above embodiment when being executed by a processor.
It should be noted that, in this document, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or system that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or system. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other like elements in a process, method, article, or system that comprises the element.
The above-mentioned serial numbers of the embodiments of the present invention are merely for description and do not represent the merits of the embodiments.
Through the above description of the embodiments, those skilled in the art will clearly understand that the method of the above embodiments can be implemented by software plus a necessary general hardware platform, and certainly can also be implemented by hardware, but in many cases, the former is a better implementation manner. Based on such understanding, the technical solutions of the present invention may be embodied in the form of a software product, which is stored in a storage medium (such as ROM/RAM, magnetic disk, optical disk) and includes instructions for enabling a terminal device (such as a mobile phone, a computer, a server, an air conditioner, or a network device) to execute the method according to the embodiments of the present invention.
The above description is only a preferred embodiment of the present invention, and not intended to limit the scope of the present invention, and all modifications of equivalent structures and equivalent processes, which are made by using the contents of the present specification and the accompanying drawings, or directly or indirectly applied to other related technical fields, are included in the scope of the present invention.
Claims (8)
1. A short link based insurance application method, the method comprising:
acquiring a long-chain grounding address corresponding to insurance content and personal information of a service agent;
determining a service promotion channel corresponding to the service agent according to the personal information, and extracting the identity information of the service agent from the personal information;
generating a short link through a Hash algorithm according to the identity identification information and a link sharing rule corresponding to the service promotion channel, wherein the short link comprises a domain name and a short link brevity code, part of the short link brevity code in the short link brevity code is generated by the Hash algorithm, and the link sharing rule is a word number limiting rule of the service promotion channel for sharing or releasing content by a user;
establishing a corresponding relation between the long link address and the short link, and taking the established corresponding relation as a mapping relation;
responding to an application request generated by clicking the short link by a user, searching a long-chain grounding address corresponding to the short link in the mapping relation, and displaying insurance content corresponding to the long-chain grounding address;
responding to an insurance application order submitted by a user based on the insurance content, and encrypting insurance application information corresponding to the insurance application order, wherein the insurance application information comprises: effective information of insurance agents, agent channel information, agent product information and personal information of insurance users;
and when the payment completion information corresponding to the application order is received, storing the encrypted application information, and displaying prompt information of application success.
2. The method according to claim 1, wherein after the short link is generated by a hash algorithm according to the identity information and the link sharing rule corresponding to the service popularization channel, the method includes:
acquiring the current personal information of the service agent at intervals of a preset time period;
detecting whether the current personal information contains first type information;
when the current personal information contains the first type information, acquiring a short link corresponding to the service agent;
the short links are modified and the modified short links are associated with the long links.
3. The method of claim 2, wherein after acquiring the current personal information of the service agent every a preset time period, the method further comprises:
detecting whether the current personal information contains second type information;
when the current personal information contains the second type information, the business agent is marked as a target agent;
and acquiring a short link corresponding to the target agent, and logging out the short link.
4. The method of claim 3, wherein after marking the business agent as a target agent when the second type of information is included in the current personal information, the method further comprises:
extracting corresponding customer information from the personal information of the target agent;
determining a customer to be distributed according to the customer information, and distributing the customer to be distributed to a candidate agent;
and sending the short link corresponding to the candidate agent to the customer to be distributed.
5. The method of claim 4, wherein prior to said assigning a customer serviced by the target agent to a candidate agent based on the customer information, the method further comprises:
acquiring client evaluation information of each service agent;
calculating customer satisfaction corresponding to each business agent according to the customer evaluation information;
and sequencing the customer satisfaction degrees in a sequence from high to low, and selecting a preset number of service agents as candidate agents according to a sequencing result.
6. A short link based insurance application system, the system comprising:
the content display module is used for responding to an application request generated by clicking a short link by a user, searching a long-chain grounding address corresponding to the short link in a mapping relation, and displaying insurance content corresponding to the long-chain grounding address;
the information encryption module is used for responding to an application order submitted by a user based on the insurance content, encrypting application information corresponding to the application order, and the application information comprises: effective information of insurance agents, agent channel information, agent product information and personal information of insurance users;
the information prompt module is used for storing the encrypted insurance application information and displaying the prompt information of successful insurance application when the payment completion information corresponding to the insurance application order is received;
the link generation module is used for acquiring a long-chain grounding address corresponding to the insurance content and identification information of a service agent, and generating a short link through a Hash algorithm according to the identification information and the long-chain address, wherein the short link comprises a domain name and a short-chain brevity code, part of the short-chain brevity code in the short-chain brevity code is generated by the Hash algorithm, and the link sharing rule is a word number limitation rule of the service promotion channel for sharing or releasing content by a user;
the link association module is used for establishing a corresponding relation between the long link address and the short link and taking the established corresponding relation as the mapping relation;
the link generation module is also used for acquiring a long-chain grounding address corresponding to the insurance content and the personal information of the service agent;
the link generation module is also used for determining a service promotion channel corresponding to the service agent according to the personal information and extracting the identity information of the service agent from the personal information;
and the link generation module is further used for generating the short link through a hash algorithm according to the identity information and a link sharing rule corresponding to the service popularization channel.
7. An insurance application apparatus based on a short link, the apparatus comprising: a memory, a processor, and a short-link based insurance application stored on the memory and executable on the processor, the short-link based insurance application configured to implement the steps of the short-link based insurance application method of any one of claims 1 to 5.
8. A storage medium having stored thereon a short-link based insurance application program that, when executed by a processor, performs the steps of the short-link based insurance application method of any one of claims 1 to 5.
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| CN110442805A (en) * | 2019-07-05 | 2019-11-12 | 深圳壹账通智能科技有限公司 | Data entry method, system, equipment and storage medium |
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