WO2019023929A1 - 一种酒店购物方法 - Google Patents
一种酒店购物方法 Download PDFInfo
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- WO2019023929A1 WO2019023929A1 PCT/CN2017/095457 CN2017095457W WO2019023929A1 WO 2019023929 A1 WO2019023929 A1 WO 2019023929A1 CN 2017095457 W CN2017095457 W CN 2017095457W WO 2019023929 A1 WO2019023929 A1 WO 2019023929A1
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
Definitions
- the present invention relates to the field of shopping technology, and in particular to a hotel shopping method.
- the present invention provides a hotel shopping method, which includes:
- the identity information includes the customer's identification code, room number information, customer default payment account information, and customer Physiological parameter information;
- the habit information includes one or more of the customer history shopping list information, the purchase history information of the customer history purchase product, and the customer history purchase product information corresponding to the current time period.
- the habit information includes one or more of the customer history shopping list information, the purchase history information of the customer history purchase product, and the customer history purchase product information corresponding to the current time period.
- the method further includes detecting whether the payment is completed, and if so, replacing the to-be-paid label of the item in the to-be-paid item list with the paid label, and generating the paid item list.
- the method further includes: obtaining a delivery manner input by the customer for the list of paid products, and performing delivery of the corresponding product.
- the obtaining the physiological parameter information of the client includes: obtaining the width information of the client's head, the myopia degree information of the customer's eyes, and the distance information of the customer's eyes.
- the issuing the smart shopping glasses that match the physiological parameter information to the client specifically includes: distributing the smart information matching the width information, the myopia degree information, and the distance information to the customer.
- the obtaining the shopping instruction input by the customer specifically includes: acquiring, by the camera on the smart shopping glasses, a preset shopping action input by the customer.
- the obtaining the shopping instruction input by the customer specifically includes: acquiring, by the smart shopping glasses, a time when the visual focus of the customer stays at the first product, and if the time exceeds the preset value, determining that the customer inputs the Shopping instructions for the first item.
- the obtaining, by the acquiring customer, the delivery of the corresponding product for the delivery mode input by the customer includes: obtaining a delivery mode input by the customer for the paid product list, and determining that the delivery mode is The customer self-raising method or the door-to-door method, if the customer picks up the method, the goods corresponding to the paid product list are automatically packaged and delivered to the customer, and if the door-to-door method is adopted, the customer corresponding room is obtained according to the identity information. , the goods corresponding to the paid item list are automatically packaged to the room.
- the identity information of the customer, the list of paid products, and the generated time of the paid item list are uploaded to a preset server.
- the product information includes commodity component information, commodity price information, and commodity origin information.
- the invention distributes the smart shopping glasses to the customers by acquiring the identity information and the habit information of the customers entering the hotel shopping area, and displays the location information and the guiding route of the products matching the custom information in the smart shopping glasses; obtaining the visual focus with the customer Product information of matching products, in the smart purchase Displaying the product information in the object glasses; adding a to-be-paid label to the item corresponding to the shopping instruction input by the customer, displaying the list of the item to be paid and the total price of the item to be paid for the item containing the label to be paid in the smart shopping glasses; detecting whether the customer is Reaching the preset automatic payment area, if yes, performing an automatic payment operation according to the payment account information and the list of the goods to be paid and the total price of the goods to be paid, generating a list of the paid goods, and obtaining the list of the products that have been paid by the customer
- the input delivery method and the delivery of the corresponding products greatly improve the efficiency of the customer's shopping at the hotel.
- FIG. 1 is a schematic flow chart of a hotel shopping method according to Embodiment 1 of the present invention.
- FIG. 2 is a schematic structural diagram of a hotel shopping system according to Embodiment 2 of the present invention.
- FIG. 1 is a schematic flowchart diagram of a hotel shopping method according to Embodiment 1 of the present invention. As shown in FIG. 1, the method specifically includes the following steps:
- step 102 Detecting whether a customer enters the shopping area, and if so, executing step 102;
- the identity information including the customer's identification code, the room number Information, customer default payment account information, customer physiological parameter information;
- the camera set at the shopping area detects the face information, the iris information and the quantity information of the customer entering the shopping area to obtain the pre-stored identity information of the corresponding customer, for example, the camera recognizes that one customer enters the shopping area, the camera Confirming the identity information of the customer by face scanning recognition or iris recognition; for example, detecting the fingerprint information of the customer by using a fingerprint detector set on the shopping area gate button or a fingerprint detector set on the armrest of the shopping area door
- the corresponding customer identity information is detected by the fingerprint detector set on the shopping area button or the fingerprint detector set on the handrail of the shopping area door when the customer presses the shopping area button with the finger or the customer holds the handrail on the shopping area door.
- the customer's fingerprint information is used to obtain corresponding customer identity information
- the button may be a shopping area password input button or other buttons set in the shopping area.
- the camera may obtain the gesture information of the customer through the camera or obtain the gesture information of the client through the touch panel of the shopping area to obtain corresponding identity information, for example, the identification gesture corresponding to the preset client A is rightward, and the customer B The corresponding identification gesture is slid down. Then, when the customer enters the shopping area, the hand is swiped down in the air, and the camera captures the gesture to identify the customer as customer B, or a customer is in the shopping area. Scratch to the right on the touchpad and then identify the customer as a customer.
- the RFID card reader can be used to read the identity card information carried by the customer to obtain the corresponding identity information; optionally, the information of the current account of the access control of the shopping area can be unlocked to obtain the corresponding information.
- the identity information of the customer for example, the customer A uses the shopping area software on the mobile phone to log in to his account, and uses the shopping area software to unlock the shopping area access control, then, the unlocked software account can be unlocked by the user in the shopping area.
- the identity information includes a customer identification code, a room number information, a customer default payment account information, and a customer's physiological parameter letter.
- the identification code can prove who the customer is, and the identification code includes one or more of an identity card number, a passport number, a driver's license number, a social security number, and a customer's membership number in the hotel;
- the obtaining the physiological parameter information of the client includes: obtaining the width information of the client's head, the nearsightedness information of the customer's eyes, and the distance information of the customer's eyes; for example, the client's head may be measured by the camera set in the shopping area.
- the width information of the part, the near vision degree information of the customer's eyes, the distance information of the eye of the customer, or the width information of the head stored by the customer and the myopia of the customer's eyes are obtained from the preset database according to the identification code of the customer. Degree information, distance information of the customer's eyes.
- the habit information includes one or more of the customer history shopping list information, the purchase history information of the customer history purchase product, and the customer history purchase product information corresponding to the current time period; for example, The habit information of the customer matching the identity information is obtained from a database of the preset server.
- the smart shopping glasses 205 that match the width information, the near vision information, and the distance information are issued to the customer. Detecting whether the customer wears the smart shopping glasses 205, for example, by detecting measurements of pressure sensors or capacitive sensors on the temples, nose pads, or capacitive sensors of the smart shopping glasses 205 Whether the customer has worn the smart shopping glasses or whether the customer has worn the smart shopping glasses by determining whether the measured value of the distance sensor on the nose pad of the smart shopping glasses 205 reaches a preset value. 205. If it is detected that the customer wears the smart shopping glasses 205, the location information of the products matching the habit information and the corresponding guiding route are displayed in the smart shopping glasses 205 according to the habit information.
- Obtaining the visual focus of the customer for example, obtaining the orientation of the customer's pupil as the visual focus of the customer through the camera disposed on the smart shopping glasses 205; or defining the center point of the lens of the smart shopping glasses 205 as the visual focus of the customer.
- the product information including product component information, product price information, and product origin information, and displaying the product information in the smart shopping glasses 205; for example, in smart shopping A cue point image corresponding to the visual focus is displayed in the glasses 205, and the smart shopping glasses 205 are photographed by the camera provided on the smart shopping glasses 205 toward the corresponding product image.
- the customer visual focus detects that the customer is currently staring at a bottle of beer, and the smart shopping glasses 205 displays the product information of the beer.
- the customer inputs a preset voice shopping instruction, for example, the customer says “put in the shopping cart”, and then adds the beer to the bottle.
- the obtaining the shopping instruction input by the customer specifically includes: obtaining, by the camera on the smart shopping glasses 205, a preset shopping action input by the customer; or acquiring the visual focus of the customer through the smart shopping glasses 205 to stay at the first The time of a commodity, if the time exceeds the preset value, it is judged as the customer The instructions for the first shopping item.
- the shopping action preset by the customer is a thumbs up
- the smart shopping glasses 205 detects that the item corresponding to the customer's visual focus is a box of chocolates
- the camera of the smart shopping glasses 205 detects that the customer has raised the thumb
- Add a virtual to-be-paid label to the box of chocolates and place the chocolate information with the label to be paid into the item to be paid
- the list calculates the total price of the items in the current list of items to be paid, and displays the list of items to be paid and the total price of the items to be paid in the smart shopping glasses 205; for example, the shopping action preset by the customer is to nod twice in a preset time.
- the smart shopping glasses 205 detect that the product corresponding to the customer's visual focus is a can of milk
- the gravity sensor or the acceleration sensor of the smart shopping glasses 205 detects that the customer nods continuously within 2 seconds.
- a virtual to-be-paid label is added for the canned milk, and the milk information with the to-be-paid label is placed in the list of items to be paid, and the total price of the items in the current list of items to be paid is calculated, in the display area of the smart shopping glasses 205.
- the lower right corner displays the list of items to be paid and the total price of the items to be paid; for example, the shopping action may also be continuous blinking 3 times within a preset time, when the smart shopping glasses 205 detect that the item corresponding to the customer's visual focus is one
- the camera of the smart shopping glasses 205 detects that the customer's eyes have smashed 3 times in 2 seconds, then The machine adds a virtual to-be-paid label, and puts the lighter information with the to-be-paid label into the list of items to be paid, calculates the total price of the items in the current list of items to be paid, and displays in a transparent manner in the lower right corner of the display area of the smart shopping glasses 205.
- the list of items to be paid and the total price of the item to be paid, the transparent manner means that the customer can see the direct display of the lighter while seeing the direct real scene of the lighter through the lens of the smart shopping glasses 205
- the list of items to be paid and the total price information of the item to be paid; for example, the shopping action may also be that the time when the user's visual focus stays at a certain item exceeds a preset time value, for example, when the smart shopping glasses 205 detect the corresponding visual focus of the customer
- the merchandise is a box of eggs
- the smart shopping glasses 205 detect that the customer's visual focus stays on the box of eggs for more than a preset value, for example, 2 seconds, then add a virtual to-be-paid label for the box of eggs, and will be charged
- the box of egg information of the payment label is placed in the list of items to be paid, and the items in the list of items to be paid are calculated.
- an infrared sensor disposed at the door of the automatic payment area may detect whether a customer enters the automatic payment area; or by detecting whether the automatic payment area gate is opened, and if so, it is determined that the customer enters; or, when the automatic payment area gate is When the door is rotated, if it is detected that the revolving door is in the rotating state, it is judged that the customer enters the shopping area; or, by the camera set at the door of the automatic payment area, the image recognition is performed to determine whether the customer enters the shopping area; or, by setting the automatic payment
- a pressure sensor or a vibration sensor at the ground of the area detects whether a customer enters the automatic payment area, and if the pressure detected by the pressure sensor reaches a preset value or the vibration value detected by the vibration sensor exceeds a preset vibration value, There are customers entering the automatic payment area.
- the automatic payment operation is performed according to the payment account information and the list of the goods to be paid and the total price of the goods to be paid; and whether the payment is completed, for example, whether the payment is successfully debited from the payment account. If yes, replacing the to-be-paid label of the item in the list of items to be paid with the paid label, and generating a list of paid items;
- the obtaining, by the customer, the delivery of the corresponding product for the delivery mode input by the customer includes: obtaining a delivery mode input by the customer for the paid product list, and determining the delivery mode. Is the customer self-raising method or the door-to-door method; if the customer picks up the method, the goods corresponding to the paid product list are automatically packaged and delivered to the customer, and if the door-to-door method is adopted, the customer corresponding information is obtained according to the identity information.
- the room automatically packages the items corresponding to the paid item list to the room.
- the smart shopping glasses 205 display the list of the paid goods to the customer, and display the customer self-reporting and home delivery methods for the customer to select. If the customer selects the customer self-raising mode, the paid product list corresponds to The goods will be automatically packaged and delivered to the customer through one of the preset transmission channels, robots, and drones; if the customer chooses the door-to-door method, the goods corresponding to the paid item list will be automatically packaged.
- the customer is sent to the customer's room in the hotel through one of the preset transmission channels, robots, and drones; optionally, the customer can select different delivery methods for different items in the list of paid goods;
- the customer may obtain the customer for the paid payment by acquiring one or more of the preset voice command, the preset gesture command, and the preset body motion command sent by the customer for the delivery mode entered by the customer.
- the method of the embodiment of the present invention distributes the smart shopping glasses 205 to the customer by acquiring the identity information and the habit information of the customer entering the hotel shopping area, and displays the location information and the guiding route of the product matching the custom information in the smart shopping glasses 205; Obtaining product information of an item that matches a visual focus of the customer, displaying the item information in the smart shopping glasses 205; a shopping instruction input to the customer Adding a to-be-paid label to the corresponding item, displaying the list of items to be paid and the total price of the item to be paid in the smart shopping glasses 205; detecting whether the customer reaches the preset automatic payment area, and if so, according to the Determining the payment account information, the list of the to-be-paid items, the total price of the items to be paid, and the automatic payment operation, generating a list of the paid items, obtaining the delivery method input by the customer for the list of the paid items, and performing the delivery of the corresponding items.
- FIG. 2 is a structural diagram of a hotel shopping system according to Embodiment 2 of the present invention. As shown in FIG. 2, the hotel shopping system 20 can include:
- the detecting module 201 is configured to detect whether a customer enters the shopping area; for example, detecting whether a customer enters the shopping area through an infrared sensor disposed at the entrance of the shopping area; or detecting whether the door of the shopping area is opened, and if so, determining that the customer is Entering; or, when the gate of the shopping area is a revolving door, if it is detected that the revolving door is in a rotating state, it is judged that the customer enters the shopping area; or, by the camera set at the entrance of the shopping area, image recognition is performed to determine whether the customer enters the shopping area.
- a pressure sensor or a vibration sensor disposed at the ground of the shopping area detecting whether a customer enters the shopping area, if the pressure detected by the pressure sensor exceeds a preset value or the vibration value detected by the vibration sensor exceeds The preset vibration value determines that a customer has entered the shopping area.
- the identity recognition module 202 is configured to: when the detecting module 201 detects that a customer enters the shopping area, identify the customer, and obtain identity information of the customer, where the identity information includes the customer's identification code and the room number The information, the customer's preset payment account information, and the customer's physiological parameter information; optionally, the identity recognition module 202 is specifically configured to: obtain the width information of the client's head, and the customer's eye.
- the myopia degree information of the eye, the distance information of the eye of the customer for example, detecting the facial information, the iris information and the quantity information of the customer entering the shopping area through the camera set at the shopping area to obtain the pre-stored corresponding customer identity information, for example
- the camera recognizes that one customer enters the shopping area, and the camera confirms the identity information of the customer through face scanning recognition or iris recognition; for example, by setting a fingerprint detector on the shopping area gate button or setting the door in the shopping area
- the fingerprint detector on the armrest detects the fingerprint information of the customer to obtain the corresponding customer identity information.
- the fingerprint detector is set on the button of the shopping area.
- the fingerprint detector disposed on the armrest of the shopping area door detects the fingerprint information of the customer to obtain the corresponding customer identity information
- the button may be a shopping area password input button or other buttons set in the shopping area.
- the camera may obtain the gesture information of the customer through the camera or obtain the gesture information of the client through the touch panel of the shopping area to obtain corresponding identity information, for example, the identification gesture corresponding to the preset client A is rightward, and the customer B The corresponding identification gesture is slid down. Then, when the customer enters the shopping area, the hand is swiped down in the air, and the camera captures the gesture to identify the customer as customer B, or a customer is in the shopping area. Scratch to the right on the touchpad and then identify the customer as a customer.
- the RFID card reader can be used to read the identity card information carried by the customer to obtain the corresponding identity information; optionally, the information of the current account of the access control of the shopping area can be unlocked to obtain the corresponding information.
- the identity information of the customer for example, the customer A uses his shopping area unlocking software on the mobile phone to log in to his account, and unlocks the shopping area with the shopping area software, then, the account that can be logged in by unlocking the software in the shopping area is included.
- the identity information includes a customer identification code, a room number information, a customer preset payment account information, and a customer's physiological parameter information, and the identification code can prove who the customer is, and the identification code includes an ID card.
- the obtaining the physiological parameter information of the customer includes: obtaining the width information of the client's head, the nearsight information of the customer's eyes, and the distance information of the customer's eyes
- the width information of the client's head, the nearsightedness information of the customer's eyes, the distance information of the customer's eyes, or the information from the customer's identification code may be obtained from the camera set in the shopping area.
- the width information of the head stored by the customer, the myopia degree information of the customer's eyes, and the distance information of the customer's eyes.
- the habit information obtaining module 203 is configured to acquire the habit information corresponding to the identity information, where the habit information includes the customer historical shopping list information, the purchase time information of the customer history purchase product, and the customer history purchase corresponding to the current time period.
- the habit information includes the customer historical shopping list information, the purchase time information of the customer history purchase product, and the customer history purchase corresponding to the current time period.
- One or more kinds of information in the product information; for example, the habit information of the customer matching the identity information may be obtained from a database of a preset server.
- the issuing module 204 is configured to issue the smart shopping glasses 205 that match the physiological parameter information to the customer.
- the issuing module 204 is specifically configured to: issue the width information, the myopia information, and the distance to the customer.
- the smart shopping glasses 205 that match the information.
- the smart shopping glasses 205 are configured to detect whether the customer wears the smart shopping glasses 205, and if yes, display the location information and the guiding route of the products matching the custom information in the smart shopping glasses 205 according to the custom information; For example, it is determined whether the customer wears the smart shopping glasses 205 by detecting whether the measured values of the pressure sensor or the capacitive sensor on the temples of the smart shopping glasses 205, the nose pads reach a preset value, or by judging the smart shopping glasses 205.
- the detection determines that the customer wears the smart shopping glasses 205, the location information of the products matching the habit information and the corresponding guidance route are displayed in the smart shopping glasses 205 according to the habit information.
- the smart shopping glasses 205 are further configured to: acquire a visual focus of the customer, and acquire product information of the product that matches the visual focus, where the product information includes product component information, product price information, and product origin information.
- the product information is displayed in the smart shopping glasses 205; the shopping instruction input by the customer is acquired, the to-be-paid label is added to the item corresponding to the shopping instruction, and the item to be paid containing the item to be paid is displayed in the smart shopping glasses 205.
- the smart shopping glasses 205 are specifically configured to: obtain a preset shopping action input by the customer through the camera on the smart shopping glasses 205; or obtain the visual of the customer through the smart shopping glasses 205
- the focus stays at the time of the first item, and if the time exceeds the preset value, it is determined that the customer inputs a shopping instruction for the first item.
- the orientation of the customer's pupil is captured as a visual focus of the customer, for example, by a camera disposed on the smart shopping glasses 205; or the center point of the lens of the smart shopping glasses 205 is defined as the visual focus of the customer.
- a cue point image corresponding to the visual focus is displayed in the smart shopping glasses 205, and the smart shopping glasses 205 are photographed by the camera provided on the smart shopping glasses 205 toward the corresponding product image, when the cue point image is
- the product corresponding to the product image is identified and the product information of the product corresponding to the product image is acquired; or the current posture of the smart shopping glasses 205 is acquired by a gravity sensor or a posture sensor, and the smart is acquired according to the posture.
- the orientation of the lens of the shopping glasses 205 serves as the visual focus, and the camera image provided on the smart shopping glasses 205 captures the product image corresponding to the lens orientation of the smart shopping glasses 205, identifies the product corresponding to the product image, and acquires the product.
- the product information includes product component information, product price information, and product origin information, and the product information is displayed in the smart shopping glasses 205.
- the customer sees the smart shopping glasses 205 through the smart shopping eyes.
- the image of the product and the corresponding product information; or the lens of the smart shopping eye is transparent, but has an information display function, and the customer sees the real appearance of the product and the displayed product information through the smart shopping eyes.
- the smart shopping glasses 205 detect that the customer is currently staring at a bottle of beer through the customer's visual focus, the smart shopping glasses 205 display the product information of the bottle of beer, and the customer inputs a preset voice shopping instruction, for example, the customer says “put in the shopping cart”.
- the obtaining the shopping instruction input by the customer specifically: obtaining the preset shopping action input by the customer through the camera on the smart shopping glasses 205; or acquiring the customer by using the smart shopping glasses 205
- the visual focus stays at the time of the first item, and if the time exceeds the preset value, it is determined that the customer inputs a shopping instruction for the first item.
- the shopping action preset by the customer is a thumbs up
- the camera of the smart shopping glasses 205 detects that the customer has raised the thumb
- Adding a virtual to-be-paid label to the box of chocolates and placing the chocolate information with the to-be-paid label into the list of items to be paid, calculating the total price of the items in the current list of items to be paid, and displaying the list of items to be paid in the smart shopping glasses 205
- the total price of the goods to be paid for example, the customer's preset shopping action is to continue to nod two times in a preset time, for example, within two seconds, when the smart shopping glasses 205 detect that the customer's visual focus corresponds to the product is
- the gravity sensor or the acceleration sensor of the smart shopping glasses 205 detects that the customer nods twice in 2 seconds, then adds a virtual to-be-
- the transparent manner means that the customer can see the direct real scene of the lighter while seeing the direct real scene of the lighter through the lens of the smart shopping glasses 205 a list of goods and total price information of the goods to be paid; for another example, for example, the shopping action may also be a user
- the time when the focus is on a certain item exceeds the preset time value.
- the smart shopping glasses 205 detect that the item corresponding to the customer's visual focus is a box of eggs
- the smart shopping glasses 205 detect that the customer's visual focus stays in the box. If the time on the egg exceeds a preset value, for example, 2 seconds, a virtual to-be-paid label is added to the box of eggs, and the information of the box of eggs with the label to be paid is put into the list of items to be paid, and the current list of items to be paid is calculated.
- the total price of the item is displayed in a transparent manner in the lower right corner of the display area of the smart shopping glasses 205 to display the list of items to be paid and the total price of the item to be paid.
- the location detecting module 206 is configured to detect whether the client reaches the preset automatic payment area
- the payment module 207 is configured to: when the location detecting module 206 detects that the client arrives at the preset automatic payment area, perform an automatic payment operation according to the payment account information, the list of to-be-paid items, and the total price of the goods to be paid; Whether the payment is completed, and if so, replacing the to-be-paid label of the item in the list of items to be paid with the paid label, and generating a list of the paid item; optionally, further
- the uploading module is configured to: after the payment module 207 generates the paid product list, upload the customer identity information, the paid product list, and the paid product list generation time to a preset server, so as to be subsequently used for the customer. Analysis of customary information.
- an infrared sensor disposed at the door of the automatic payment area may detect whether a customer enters the automatic payment area; or by detecting whether the automatic payment area gate is opened, and if so, it is determined that the customer enters; or, when the automatic payment area gate is When the door is rotated, if it is detected that the revolving door is in the rotating state, it is judged that the customer enters the shopping area; or, by the camera set at the door of the automatic payment area, the image recognition is performed to determine whether the customer enters the shopping area; or, by setting the automatic payment
- a pressure sensor or a vibration sensor at the ground of the area detects whether a customer enters the automatic payment area, and if the pressure detected by the pressure sensor reaches a preset value or the vibration value detected by the vibration sensor exceeds a preset vibration value, There are customers entering the automatic payment area.
- the automatic payment operation is performed according to the payment account information and the list of the goods to be paid and the total price of the goods to be paid; and whether the payment is completed, for example, whether the payment is successfully debited from the payment account. If yes, replacing the to-be-paid label of the item in the list of items to be paid with the paid label, and generating a list of paid items;
- the delivery module 208 is configured to obtain a delivery manner input by the customer for the list of paid products, and perform delivery of the corresponding product.
- the delivery module 208 is specifically configured to: obtain a delivery manner input by the customer for the list of paid products, and determine whether the delivery method is a self-raising method or a home delivery method, and if the customer picks up the method, Then, the goods corresponding to the list of paid goods are automatically packaged and delivered to the customer. If the door-to-door method is adopted, the room corresponding to the customer is obtained according to the identity information, and the goods corresponding to the paid item list are automatically packaged and sent to the room. .
- the smart shopping glasses 205 display the list of paid items to the customer and display the customer self-lifting and delivery There are two ways for the customer to choose. If the customer chooses the customer self-reporting method, the goods corresponding to the paid product list will be automatically packaged and sent to the customer through one of the preset transmission channels, robots and drones.
- the goods corresponding to the list of paid goods will be automatically packaged and delivered to the customer's room in the hotel through one of the preset delivery channels, robots, and drones;
- the customer may select different delivery manners for different commodities in the paid merchandise list;
- the obtaining delivery manner input by the customer for the paid merchandise list may obtain a preset voice instruction issued by the customer, Setting one or more of a gesture instruction and a preset body motion instruction to obtain a delivery manner input by the customer for the paid item list, or obtaining a customer target by setting a display screen and a touch panel set in the automatic payment area
- the shipping method entered in the list of paid goods may be entered in the list of paid goods.
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Abstract
一种酒店购物方法，其中方法包括：获取进入酒店购物区的客户的身份信息（102）和习惯信息（103），向客户发放智能购物眼镜，在智能购物眼镜中展示与所述习惯信息匹配的商品的位置信息和指引路线（104）；获取与客户视觉焦点（105）相匹配的商品的商品信息，在所述智能购物眼镜中显示所述商品信息（106）；给客户输入的购物指令对应的商品添加待支付标签，在智能购物眼镜中显示含有待支付标签的商品的待支付商品清单和待支付商品总价（107）；检测到客户到达预设的支付区后，根据支付账号信息和待支付商品清单、待支付商品总价进行支付操作，生成已支付商品清单（108），获取客户针对所述已支付商品清单所输入的配送方式，进行对应的商品的配送（109），大大提高了在酒店购物的效率。
Description
本发明涉及购物技术领域，具体而言，涉及一种酒店购物方法。
目前，酒店的购物交易都靠人工完成，整个服务过程操作繁琐，非常不便捷，客户体验非常差，而且维护成本巨大。
发明内容
鉴于以上内容，有必要提出一种酒店购物方法，以提高服务客户的效率。
为实现上述目的，本发明提供一种酒店购物方法，其包括：
检测是否有客户进入购物区，若是，则对所述客户进行身份识别，获取客户的身份信息，所述身份信息包括客户的身份识别码、客房房间号信息、客户预设的支付账号信息、客户的生理参数信息；
获取与所述身份信息对应的习惯信息，所述习惯信息包括所述客户历史购物清单信息、客户历史购买产品的购买次数信息、与当前时间段对应的客户历史购买产品信息中的一种或多种信息；
向客户发放与所述生理参数信息匹配的智能购物眼镜，检测客户是否佩戴了所述智能购物眼镜，若是，则根据所述习惯信息，在智能购物眼镜中展示与所述习惯信息匹配的商品的位置信息和指引路线；
获取客户的视觉焦点，获取与所述视觉焦点相匹配的商品的商品信息，在所述智能购物眼镜中显示所述商品信息；
获取客户输入的购物指令，给所述购物指令对应的商品添加待支付标签，在智能购物眼镜中显示含有待支付标签的商品的待支付商品清单和待支付商品总价；
检测客户是否到达预设的自动支付区域，若是，则根据所述支付账号信息和所述待支付商品清单、待支付商品总价进行自动支付操作。
进一步地，所述方法还包括，检测支付是否完成，若是，则将所述待支付商品清单中的商品的待支付标签替换为已支付标签，并生成已支付商品清单。
进一步地，所述方法还包括，获取客户针对所述已支付商品清单所输入的配送方式，进行对应的商品的配送。
进一步地，所述获取客户的生理参数信息，具体包括：获取客户头部的宽度信息、客户眼睛的近视度数信息、客户眼睛的瞳距信息。
进一步地，所述向客户发放与所述生理参数信息匹配的智能购物眼镜，具体包括：向客户发放与所述宽度信息、近视度数信息、瞳距信息相匹配的智能
购物眼镜。
进一步地，所述获取客户输入的购物指令，具体包括：通过智能购物眼镜上的摄像头获取客户输入的预设购物动作。
进一步地，所述获取客户输入的购物指令，具体包括：通过智能购物眼镜获取客户的视觉焦点停留在第一商品的时间，若所述时间超过预设值，则判断为客户输入了针对所述第一商品的购物指令。
进一步地，所述获取客户针对所述已支付商品清单所输入的配送方式进行对应的商品的配送，具体包括：获取客户针对所述已支付商品清单所输入的配送方式，判断所述配送方式是客户自提方式还是送货上门方式，若是客户自提方式，则将所述已支付商品清单对应的商品自动打包传送至客户身边，若是送货上门方式，根据所述身份信息获取客户对应的客房，将已支付商品清单对应的商品自动打包送至所述客房。
进一步地，所述生成已支付商品清单后，将客户的身份信息、已支付商品清单、已支付商品清单生成时间上传至预设的服务器。
进一步地，所述商品信息包括商品成分信息、商品价格信息、商品产地信息。
本发明通过获取进入酒店购物区的客户的身份信息和习惯信息，向客户发放智能购物眼镜，在智能购物眼镜中展示与所述习惯信息匹配的商品的位置信息和指引路线；获取与客户视觉焦点相匹配的商品的商品信息，在所述智能购
物眼镜中显示所述商品信息；给客户输入的购物指令对应的商品添加待支付标签，在智能购物眼镜中显示含有待支付标签的商品的待支付商品清单和待支付商品总价；检测客户是否到达预设的自动支付区域，若是，则根据所述支付账号信息和所述待支付商品清单、待支付商品总价进行自动支付操作，生成已支付商品清单，获取客户针对所述已支付商品清单所输入的配送方式，进行对应的商品的配送，大大提高了客户在酒店购物的效率。
图1示出了本发明实施例一的酒店购物方法的流程示意图；
图2示出了本发明实施例二的酒店购物系统的结构示意图。
为了能够更清楚地理解本发明的上述目的、特征和优点，下面结合附图和具体实施方式对本发明进行进一步的详细描述。需要说明的是，在不冲突的情况下，本申请的实施例及实施例中的特征可以相互组合。
在下面的描述中阐述了很多具体细节以便于充分理解本发明，所描述的实施例仅仅是本发明一部分实施例，而不是全部的实施例，本发明还可以采用其他不同于在此描述的其他方式来实施，因此，本发明的保护范围并不限于下面公开的具体实施例的限制。为了能够更清楚地理解本发明的上述目的、特征和优点，下面结合附图和具体实施例对本发明进行详细描述。基于本发明中的实
施例，本领域普通技术人员在没有做出创造性劳动前提下所获得的所有其他实施例，都属于本发明保护的范围。除非另有定义，本文所使用的所有的技术和科学术语与属于本发明的技术领域的技术人员通常理解的含义相同。本文中在本发明的说明书中所使用的术语只是为了描述具体的实施例的目的，不是旨在于限制本发明。
图1为本发明实施例一提供的酒店购物方法的流程示意图。如图1所示，该方法具体包括以下步骤：
101：检测是否有客户进入购物区；
检测是否有客户进入购物区，若是，则执行步骤102；
例如，可以通过设置在购物区门口的红外传感器检测是否有客户进入购物区；或者通过检测购物区大门是否被打开，若是，则判断有客户进入；或者，当购物区大门为旋转门时，若检测到旋转门处于旋转状态，则判断有客户进入购物区；或者，通过设置在购物区门口的摄像头进行图像识别判断是否有客户进入购物区；或者，通过设置在购物区地面处的压力传感器或震动传感器来检测判断是否有客户进入购物区，若所述压力传感器检测到的压力超过预设值或者所述震动传感器检测到的振动值超过预设振动值则判断有客户进入购物区。
102：对所述客户进行身份识别；
获取客户的身份信息，所述身份信息包括客户的身份识别码、客房房间号
信息、客户预设的支付账号信息、客户的生理参数信息；
例如，通过设置在购物区处的摄像头检测进入购物区的客户的面部信息、虹膜信息和数量信息来获取预存的对应的客户的身份信息，例如通过摄像头识别出有1个客户进入购物区，摄像头通过面部扫描识别或者虹膜识别来确认所述客户的身份信息；再例如，通过设置在购物区大门按钮上的指纹检测仪或设置在购物区大门扶手上的指纹检测仪检测客户的指纹信息从而获取对应的客户身份信息，当客户用手指按购物区按钮或者客户手扶在购物区大门扶手上时，通过设置在购物区按钮上的指纹检测仪或设置在购物区大门扶手上的指纹检测仪检测客户的指纹信息从而获取对应的客户身份信息，所述按钮可以是购物区密码输入按键，也可以是购物区设置的其他按钮。再例如，还可以通过所述摄像头获取客户的手势信息或者通过购物区的触摸板获取客户的手势信息从而获取对应的身份信息，比如预设客户甲对应的身份识别手势为向右划，客户乙对应的身份识别手势为向下滑，那么，当客户进入购物区时，在空气中将手向下划一下，摄像头捕捉到这个手势后识别这个客户为客户乙，或者是某个客户在购物区上的触摸板上向右划一下，然后就能识别这个客户为客户甲。除此之外，还可以通过射频读卡器读取客户所携带的身份卡信息来获取对应的身份信息；可选的，还可以通过解锁了所述购物区门禁的当前账户的信息来获取对应客户的身份信息，例如，客户甲用手机上的购物区软件登录自己账户，并用所述购物区软件解锁了所述购物区门禁，那么，可以通过甲在购物区解锁软件登录的账户所包含的信息来获取甲的身份信息。所述身份信息，包括客户的身份识别码、客房房间号信息、客户预设的支付账号信息、客户的生理参数信
息，所述身份识别码能够证明客户是谁，所述身份识别码包括身份证号码、护照号码、驾驶证号码、社保号、客户在所述酒店的会员号中的一种或多种；可选的，所述获取客户的生理参数信息，具体包括：获取客户头部的宽度信息、客户眼睛的近视度数信息、客户眼睛的瞳距信息；例如，可以通过设置在购物区的摄像头测量客户头部的宽度信息、客户眼睛的近视度数信息、客户眼睛的瞳距信息，或者从预设的数据库中根据所述客户的身份识别码获取所述客户预存的头部的宽度信息、客户眼睛的近视度数信息、客户眼睛的瞳距信息。
103：获取与所述身份信息对应的习惯信息；
所述习惯信息包括所述习惯信息包括所述客户历史购物清单信息、客户历史购买产品的购买次数信息、与当前时间段对应的客户历史购买产品信息中的一种或多种信息；例如，可以从预设的服务器的数据库中获取与所述身份信息相匹配的客户的习惯信息。
104：发放智能购物眼镜205；
向客户发放与所述生理参数信息匹配的智能购物眼镜205，检测客户是否佩戴了所述智能购物眼镜205，若是，则根据所述习惯信息，在智能购物眼镜205中展示与所述习惯信息匹配的商品的位置信息和指引路线；
可选的，向客户发放与所述宽度信息、近视度数信息、瞳距信息相匹配的智能购物眼镜205。检测客户是否佩戴了所述智能购物眼镜205，例如，通过检测所述智能购物眼镜205镜腿、鼻托上的压力传感器或电容传感器的测量值
是否达到预设值来判断客户是否佩戴了所述智能购物眼镜205，或者通过判断智能购物眼镜205鼻托上的距离传感器的测量值是否达到预设值来判断客户是否佩戴了所述智能购物眼镜205，若检测判断客户佩戴了所述智能购物眼镜205，则根据所述习惯信息，在智能购物眼镜205中展示与所述习惯信息匹配的商品的位置信息和对应的指引路线。
105：获取客户的视觉焦点；
获取客户的视觉焦点，例如通过设置在智能购物眼镜205上的摄像头获取拍摄客户瞳孔的朝向作为客户的视觉焦点；或者将智能购物眼镜205镜片的中心点定义为客户的视觉焦点。
106：获取并显示与所述视觉焦点相匹配的商品的商品信息；
获取与所述视觉焦点相匹配的商品的商品信息，所述商品信息包括商品成分信息、商品价格信息、商品产地信息，在所述智能购物眼镜205中显示所述商品信息；例如，在智能购物眼镜205中显示与所述视觉焦点对应的提示点图像，通过智能购物眼镜205上设置的摄像头拍摄智能购物眼镜205朝向所对应的商品图像，当所述提示点图像与所述商品图像重合时，识别所述商品图像所对应的商品并获取所述商品图像对应的商品的商品信息；或者通过重力传感器或姿势传感器获取智能购物眼镜205的当前的姿势，根据所述姿势确认智能购物眼镜205的镜片的朝向，通过智能购物眼镜205上设置的摄像头拍摄智能购物眼镜205的镜片朝向所对应的商品图像，识别所述商品图像所对应的商品并获取所述商品图像对应的商品的商品信息；所述商品信息包括商品成分信息、
商品价格信息、商品产地信息，在所述智能购物眼镜205中显示所述商品信息，此时，客户通过智能购物眼睛看到的是所述智能购物眼镜205拍摄到的商品图像和对应的商品信息；或者，所述智能购物眼睛的镜片是透明的，但是具有信息显示功能，客户通过智能购物眼睛看到的是商品的真实样貌和显示的商品信息。
107：获取客户输入的购物指令，给所述购物指令对应的商品添加待支付标签并显示；
获取客户输入的购物指令，给所述购物指令对应的商品添加待支付标签，在智能购物眼镜205中显示含有待支付标签的商品的待支付商品清单和待支付商品总价；例如智能购物眼镜205通过客户视觉焦点检测到客户当前盯着一瓶啤酒，智能购物眼镜205显示这瓶啤酒的商品信息，客户输入预设的语音购物指令例如客户说“放入购物车”，则针对这瓶啤酒添加虚拟的待支付标签，并将带有待支付标签的啤酒信息放入待支付商品清单，计算目前待支付商品清单中商品的总价，在智能购物眼镜205中显示待支付商品清单和待支付商品总价；可选的，所述获取客户输入的购物指令，具体包括：通过智能购物眼镜205上的摄像头获取客户输入的预设购物动作；或者，通过智能购物眼镜205获取客户的视觉焦点停留在第一商品的时间，若所述时间超过预设值，则判断为客户输入了针对所述第一商品的购物指令。例如，客户预设的购物动作为竖起大拇指，则当智能购物眼镜205检测到客户视觉焦点对应的商品是一盒巧克力时，智能购物眼镜205的摄像头检测到客户竖起了大拇指，则针对这盒巧克力添加虚拟的待支付标签，并将带有待支付标签的巧克力信息放入待支付商品
清单，计算目前待支付商品清单中商品的总价，在智能购物眼镜205中显示待支付商品清单和待支付商品总价；例如，客户预设的购物动作为在预设时间内连续点头两下例如在2秒内连续点头两下，则当智能购物眼镜205检测到客户视觉焦点对应的商品是一罐牛奶时，智能购物眼镜205的重力传感器或加速度传感器检测到客户在2秒内连续点头两下，则针对这罐牛奶添加虚拟的待支付标签，并将带有待支付标签的牛奶信息放入待支付商品清单，计算目前待支付商品清单中商品的总价，在智能购物眼镜205显示区的右下角显示待支付商品清单和待支付商品总价；再例如，所述购物动作还可以是在预设时间内连续眨眼3下，则当智能购物眼镜205检测到客户视觉焦点对应的商品是一个打火机时，智能购物眼镜205的摄像头检测到客户眼睛在2秒内眨了3下，则针对这个打火机添加虚拟的待支付标签，并将带有待支付标签的打火机信息放入待支付商品清单，计算目前待支付商品清单中商品的总价，在智能购物眼镜205显示区的右下角以透明方式显示待支付商品清单和待支付商品总价，所述透明方式意味着客户可以在透过所述智能购物眼镜205的镜片看到所述打火机的直接真实场景的同时还能看到所述镜片显示的待支付商品清单和待支付商品总价信息；再例如，所述购物动作还可以是用户视觉焦点停留在某个商品的时间超过预设时间值，例如当智能购物眼镜205检测到客户视觉焦点对应的商品是一盒鸡蛋时，智能购物眼镜205的检测到客户视觉焦点停留在这盒鸡蛋上的时间超过预设值例如2秒，则针对这盒鸡蛋添加虚拟的待支付标签，并将带有待支付标签的这盒鸡蛋信息放入待支付商品清单，计算目前待支付商品清单中商品的总价，在智能购物眼镜205显示区的右下角以透明方式显示待支付商品清单和待支付商品总价。
108：自动支付；检测客户是否到达预设的自动支付区域，若是，则根据所述支付账号信息和所述待支付商品清单、待支付商品总价进行自动支付操作；检测支付是否完成，若是，则将所述待支付商品清单中的商品的待支付标签替换为已支付标签，并生成已支付商品清单；
例如，例可以通过设置在自动支付区门口的红外传感器检测是否有客户进入自动支付区；或者通过检测自动支付区大门是否被打开，若是，则判断有客户进入；或者，当自动支付区大门为旋转门时，若检测到旋转门处于旋转状态，则判断有客户进入购物区；或者，通过设置在自动支付区门口的摄像头进行图像识别判断是否有客户进入购物区；或者，通过设置在自动支付区地面处的压力传感器或震动传感器来检测判断是否有客户进入自动支付区，若所述压力传感器检测到的压力达到预设值或者所述震动传感器检测到的振动值超过预设振动值则判断有客户进入自动支付区。若检测到客户进入自动支付区，则根据所述支付账号信息和所述待支付商品清单、待支付商品总价进行自动支付操作；检测支付是否完成，例如检测是否从所述支付账号扣款成功，若是，则将所述待支付商品清单中的商品的待支付标签替换为已支付标签，并生成已支付商品清单；
可选的，所述生成已支付商品清单后，将客户的身份信息、已支付商品清单、已支付商品清单生成时间上传至预设的服务器的数据库，以便于后续用于客户习惯信息的分析
109：商品配送；获取客户针对所述已支付商品清单所输入的配送方式，
进行对应的商品的配送。可选的，所述获取客户针对所述已支付商品清单所输入的配送方式进行对应的商品的配送，具体包括：获取客户针对所述已支付商品清单所输入的配送方式，判断所述配送方式是客户自提方式还是送货上门方式，若是客户自提方式，则将所述已支付商品清单对应的商品自动打包传送至客户身边，若是送货上门方式，根据所述身份信息获取客户对应的客房，将已支付商品清单对应的商品自动打包送至所述客房。
例如，所述智能购物眼镜205向客户显示所述已支付商品清单，并显示客户自提和送货上门两种方式供客户选择，客户若选择客户自提方式，则所述已支付商品清单对应的商品会被自动打包好通过预设的传送通道、机器人、无人机中的一种送至客户身边；客户若选择送货上门方式，则所述已支付商品清单对应的商品会被自动打包好通过预设的传送通道、机器人、无人机中的一种送至客户的在酒店的客房；可选的，客户可以针对已支付商品清单中的不同商品选择不同的配送方式；所述获取客户针对所述已支付商品清单所输入的配送方式，可以通过获取客户发出的预设语音指令、预设手势指令、预设躯体动作指令中的一种或多种来获取客户针对所述已支付商品清单所输入的配送方式，或者，通过设置在自动支付区的显示屏和触摸板获取客户针对所述已支付商品清单所输入的配送方式。
本发明实施例方法通过获取进入酒店购物区的客户的身份信息和习惯信息，向客户发放智能购物眼镜205，在智能购物眼镜205中展示与所述习惯信息匹配的商品的位置信息和指引路线；获取与客户视觉焦点相匹配的商品的商品信息，在所述智能购物眼镜205中显示所述商品信息；给客户输入的购物指
令对应的商品添加待支付标签，在智能购物眼镜205中显示含有待支付标签的商品的待支付商品清单和待支付商品总价；检测客户是否到达预设的自动支付区域，若是，则根据所述支付账号信息和所述待支付商品清单、待支付商品总价进行自动支付操作，生成已支付商品清单，获取客户针对所述已支付商品清单所输入的配送方式，进行对应的商品的配送，大大提高了客户在酒店购物的效率。
图2为本发明实施例二提供的酒店购物系统的结构图。如图2所示，所述酒店购物系统20可以包括：
检测模块201，用于检测是否有客户进入购物区；例如，可以通过设置在购物区门口的红外传感器检测是否有客户进入购物区；或者通过检测购物区大门是否被打开，若是，则判断有客户进入；或者，当购物区大门为旋转门时，若检测到旋转门处于旋转状态，则判断有客户进入购物区；或者，通过设置在购物区门口的摄像头进行图像识别判断是否有客户进入购物区；或者，通过设置在购物区地面处的压力传感器或震动传感器来检测判断是否有客户进入购物区，若所述压力传感器检测到的压力超过预设值或者所述震动传感器检测到的振动值超过预设振动值则判断有客户进入购物区。
身份识别模块202，用于当所述检测模块201检测到有客户进入购物区时，对所述客户进行身份识别，获取客户的身份信息，所述身份信息包括客户的身份识别码、客房房间号信息、客户预设的支付账号信息、客户的生理参数信息；可选的，所述身份识别模块202具体用于：获取客户头部的宽度信息、客户眼
睛的近视度数信息、客户眼睛的瞳距信息；例如，通过设置在购物区处的摄像头检测进入购物区的客户的面部信息、虹膜信息和数量信息来获取预存的对应的客户的身份信息，例如通过摄像头识别出有1个客户进入购物区，摄像头通过面部扫描识别或者虹膜识别来确认所述客户的身份信息；再例如，通过设置在购物区大门按钮上的指纹检测仪或设置在购物区大门扶手上的指纹检测仪检测客户的指纹信息从而获取对应的客户身份信息，当客户用手指按购物区按钮或者客户手扶在购物区大门扶手上时，通过设置在购物区按钮上的指纹检测仪或设置在购物区大门扶手上的指纹检测仪检测客户的指纹信息从而获取对应的客户身份信息，所述按钮可以是购物区密码输入按键，也可以是购物区设置的其他按钮。再例如，还可以通过所述摄像头获取客户的手势信息或者通过购物区的触摸板获取客户的手势信息从而获取对应的身份信息，比如预设客户甲对应的身份识别手势为向右划，客户乙对应的身份识别手势为向下滑，那么，当客户进入购物区时，在空气中将手向下划一下，摄像头捕捉到这个手势后识别这个客户为客户乙，或者是某个客户在购物区上的触摸板上向右划一下，然后就能识别这个客户为客户甲。除此之外，还可以通过射频读卡器读取客户所携带的身份卡信息来获取对应的身份信息；可选的，还可以通过解锁了所述购物区门禁的当前账户的信息来获取对应客户的身份信息，例如，客户甲用手机上的购物区解锁软件登录自己账户，并用所述购物区软件解锁了所述购物区门禁，那么，可以通过甲在购物区解锁软件登录的账户所包含的信息来获取甲的身份信息。所述身份信息，包括客户的身份识别码、客房房间号信息、客户预设的支付账号信息、客户的生理参数信息，所述身份识别码能够证明客户是谁，所述身份识别码包括身份证号码、护照号码、驾驶证号码、社保号、客户在所
述酒店的会员号中的一种或多种；可选的，所述获取客户的生理参数信息，具体包括：获取客户头部的宽度信息、客户眼睛的近视度数信息、客户眼睛的瞳距信息；例如，可以通过设置在购物区的摄像头测量客户头部的宽度信息、客户眼睛的近视度数信息、客户眼睛的瞳距信息，或者从预设的数据库中根据所述客户的身份识别码获取所述客户预存的头部的宽度信息、客户眼睛的近视度数信息、客户眼睛的瞳距信息。
习惯信息获取模块203，用于获取与所述身份信息对应的习惯信息，所述习惯信息包括所述客户历史购物清单信息、客户历史购买产品的购买次数信息、与当前时间段对应的客户历史购买产品信息中的一种或多种信息；例如，可以从预设的服务器的数据库中获取与所述身份信息相匹配的客户的习惯信息。
发放模块204，用于向客户发放与所述生理参数信息匹配的智能购物眼镜205；可选的，所述发放模块204具体用于：向客户发放与所述宽度信息、近视度数信息、瞳距信息相匹配的智能购物眼镜205。
智能购物眼镜205，用于检测客户是否佩戴了所述智能购物眼镜205，若是，则根据所述习惯信息，在智能购物眼镜205中展示与所述习惯信息匹配的商品的位置信息和指引路线；例如，通过检测所述智能购物眼镜205镜腿、鼻托上的压力传感器或电容传感器的测量值是否达到预设值来判断客户是否佩戴了所述智能购物眼镜205，或者通过判断智能购物眼镜205鼻托上的距离传感器的测量值是否达到预设值来判断客户是否佩戴了所述智能购物眼镜205，
若检测判断客户佩戴了所述智能购物眼镜205，则根据所述习惯信息，在智能购物眼镜205中展示与所述习惯信息匹配的商品的位置信息和对应的指引路线。
所述智能购物眼镜205，还用于：获取客户的视觉焦点，获取与所述视觉焦点相匹配的商品的商品信息，所述商品信息包括商品成分信息、商品价格信息、商品产地信息，在所述智能购物眼镜205中显示所述商品信息；获取客户输入的购物指令，给所述购物指令对应的商品添加待支付标签，在智能购物眼镜205中显示含有待支付标签的商品的待支付商品清单和待支付商品总价；可选的，所述智能购物眼镜205，具体用于：通过智能购物眼镜205上的摄像头获取客户输入的预设购物动作；或者，通过智能购物眼镜205获取客户的视觉焦点停留在第一商品的时间，若所述时间超过预设值，则判断为客户输入了针对所述第一商品的购物指令。例如通过设置在智能购物眼镜205上的摄像头获取拍摄客户瞳孔的朝向作为客户的视觉焦点；或者将智能购物眼镜205镜片的中心点定义为客户的视觉焦点。例如，在智能购物眼镜205中显示与所述视觉焦点对应的提示点图像，通过智能购物眼镜205上设置的摄像头拍摄智能购物眼镜205朝向所对应的商品图像，当所述提示点图像与所述商品图像重合时，识别所述商品图像所对应的商品并获取所述商品图像对应的商品的商品信息；或者通过重力传感器或姿势传感器获取智能购物眼镜205的当前的姿势，根据所述姿势获取智能购物眼镜205的镜片的朝向作为所述视觉焦点，通过智能购物眼镜205上设置的摄像头拍摄智能购物眼镜205的镜片朝向所对应的商品图像，识别所述商品图像所对应的商品并获取所述商品图像对应的商品的商品信
息。所述商品信息包括商品成分信息、商品价格信息、商品产地信息，在所述智能购物眼镜205中显示所述商品信息，此时，客户通过智能购物眼睛看到的是所述智能购物眼镜205拍摄到的商品图像和对应的商品信息；或者，所述智能购物眼睛的镜片是透明的，但是具有信息显示功能，客户通过智能购物眼睛看到的是商品的真实样貌和显示的商品信息。例如智能购物眼镜205通过客户视觉焦点检测到客户当前盯着一瓶啤酒，智能购物眼镜205显示这瓶啤酒的商品信息，客户输入预设的语音购物指令例如客户说“放入购物车”，则针对这瓶啤酒添加虚拟的待支付标签，并将带有待支付标签的啤酒信息放入待支付商品清单，计算目前待支付商品清单中商品的总价，在智能购物眼镜205中显示待支付商品清单和待支付商品总价；可选的，所述获取客户输入的购物指令，具体包括：通过智能购物眼镜205上的摄像头获取客户输入的预设购物动作；或者，通过智能购物眼镜205获取客户的视觉焦点停留在第一商品的时间，若所述时间超过预设值，则判断为客户输入了针对所述第一商品的购物指令。例如，客户预设的购物动作为竖起大拇指，则当智能购物眼镜205检测到客户视觉焦点对应的商品是一盒巧克力时，智能购物眼镜205的摄像头检测到客户竖起了大拇指，则针对这盒巧克力添加虚拟的待支付标签，并将带有待支付标签的巧克力信息放入待支付商品清单，计算目前待支付商品清单中商品的总价，在智能购物眼镜205中显示待支付商品清单和待支付商品总价；例如，客户预设的购物动作为在预设时间内连续点头两下例如在2秒内连续点头两下，则当智能购物眼镜205检测到客户视觉焦点对应的商品是一罐牛奶时，智能购物眼镜205的重力传感器或加速度传感器检测到客户在2秒内连续点头两下，则针对这罐牛奶添加虚拟的待支付标签，并将带有待支付标签的牛奶信息放入待支付
商品清单，计算目前待支付商品清单中商品的总价，在智能购物眼镜205显示区的右下角显示待支付商品清单和待支付商品总价；再例如，所述购物动作还可以是在预设时间内连续眨眼3下，则当智能购物眼镜205检测到客户视觉焦点对应的商品是一个打火机时，智能购物眼镜205的摄像头检测到客户眼睛在2秒内眨了3下，则针对这个打火机添加虚拟的待支付标签，并将带有待支付标签的打火机信息放入待支付商品清单，计算目前待支付商品清单中商品的总价，在智能购物眼镜205显示区的右下角以透明方式显示待支付商品清单和待支付商品总价，所述透明方式意味着客户可以在透过所述智能购物眼镜205的镜片看到所述打火机的直接真实场景的同时还能看到所述镜片显示的待支付商品清单和待支付商品总价信息；再例如，再例如，所述购物动作还可以是用户视觉焦点停留在某个商品的时间超过预设时间值，例如则当智能购物眼镜205检测到客户视觉焦点对应的商品是一盒鸡蛋时，智能购物眼镜205的检测到客户视觉焦点停留在这盒鸡蛋上的时间超过预设值，例如2秒，则针对这盒鸡蛋添加虚拟的待支付标签，并将带有待支付标签的这盒鸡蛋信息放入待支付商品清单，计算目前待支付商品清单中商品的总价，在智能购物眼镜205显示区的右下角以透明方式显示待支付商品清单和待支付商品总价。
位置检测模块206，用于检测客户是否到达预设的自动支付区域；
支付模块207，用于当所述位置检测模块206检测到客户到达预设的自动支付区域时，根据所述支付账号信息和所述待支付商品清单、待支付商品总价进行自动支付操作；检测支付是否完成，若是，则将所述待支付商品清单中的商品的待支付标签替换为已支付标签，并生成已支付商品清单；可选的，还包
括上传模块，用于：在所述支付模块207生成已支付商品清单后，将客户的身份信息、已支付商品清单、已支付商品清单生成时间上传至预设的服务器，以便于后续用于客户习惯信息的分析。例如，例可以通过设置在自动支付区门口的红外传感器检测是否有客户进入自动支付区；或者通过检测自动支付区大门是否被打开，若是，则判断有客户进入；或者，当自动支付区大门为旋转门时，若检测到旋转门处于旋转状态，则判断有客户进入购物区；或者，通过设置在自动支付区门口的摄像头进行图像识别判断是否有客户进入购物区；或者，通过设置在自动支付区地面处的压力传感器或震动传感器来检测判断是否有客户进入自动支付区，若所述压力传感器检测到的压力达到预设值或者所述震动传感器检测到的振动值超过预设振动值则判断有客户进入自动支付区。若检测到客户进入自动支付区，则根据所述支付账号信息和所述待支付商品清单、待支付商品总价进行自动支付操作；检测支付是否完成，例如检测是否从所述支付账号扣款成功，若是，则将所述待支付商品清单中的商品的待支付标签替换为已支付标签，并生成已支付商品清单；
配送模块208，用于获取客户针对所述已支付商品清单所输入的配送方式，进行对应的商品的配送。可选的，所述配送模块208具体用于：获取客户针对所述已支付商品清单所输入的配送方式，判断所述配送方式是客户自提方式还是送货上门方式，若是客户自提方式，则将所述已支付商品清单对应的商品自动打包传送至客户身边，若是送货上门方式，根据所述身份信息获取客户对应的客房，将已支付商品清单对应的商品自动打包送至所述客房。例如，所述智能购物眼镜205向客户显示所述已支付商品清单，并显示客户自提和送货
上门两种方式供客户选择，客户若选择客户自提方式，则所述已支付商品清单对应的商品会被自动打包好通过预设的传送通道、机器人、无人机中的一种送至客户身边；客户若选择送货上门方式，则所述已支付商品清单对应的商品会被自动打包好通过预设的传送通道、机器人、无人机中的一种送至客户的在酒店的客房；可选的，客户可以针对已支付商品清单中的不同商品选择不同的配送方式；所述获取客户针对所述已支付商品清单所输入的配送方式，可以通过获取客户发出的预设语音指令、预设手势指令、预设躯体动作指令中的一种或多种来获取客户针对所述已支付商品清单所输入的配送方式，或者，通过设置在自动支付区的显示屏和触摸板获取客户针对所述已支付商品清单所输入的配送方式。
以上所述仅为本发明的优选实施例而已，并不用于限制本发明，对于本领域的技术人员来说，本发明可以有各种更改和变化。凡在本发明的精神和原则之内，所作的任何修改、等同替换、改进等，均应包含在本发明的保护范围之内。对于本领域技术人员而言，显然本发明不限于上述示范性实施例的细节，而且在不背离本发明的精神或基本特征的情况下，能够以其他的具体形式实现本发明。因此，无论从哪一点来看，均应将实施例看作是示范性的，而且是非限制性的，本发明的范围由所附权利要求而不是上述说明限定，因此旨在将落在权利要求的等同要件的含义和范围内的所有变化涵括在本发明内。不应将权利要求中的任何附图标记视为限制所涉及的权利要求。此外，显然“包括”一词不排除其他单元或步骤，单数不排除复数。装置权利要求中陈述的多个单元或装置也可以由同一个单元或装置通过软件或者硬件来实现。第一，第二等词语
用来表示名称，而并不表示任何特定的顺序。
最后应说明的是，以上实施例仅用以说明本发明的技术方案而非限制，尽管参照较佳实施例对本发明进行了详细说明，本领域的普通技术人员应当理解，可以对本发明的技术方案进行修改或等同替换，而不脱离本发明技术方案的精神和范围。
Claims (10)
- 一种酒店购物方法，其特征在于，包括：检测是否有客户进入购物区，若是，则对所述客户进行身份识别，获取客户的身份信息，所述身份信息包括客户的身份识别码、客房房间号信息、客户预设的支付账号信息、客户的生理参数信息；获取与所述身份信息对应的习惯信息，所述习惯信息包括所述客户历史购物清单信息、客户历史购买产品的购买次数信息、与当前时间段对应的客户历史购买产品信息中的一种或多种信息；向客户发放与所述生理参数信息匹配的智能购物眼镜，检测客户是否佩戴了所述智能购物眼镜，若是，则根据所述习惯信息，在智能购物眼镜中展示与所述习惯信息匹配的商品的位置信息和指引路线；获取客户的视觉焦点，获取与所述视觉焦点相匹配的商品的商品信息，在所述智能购物眼镜中显示所述商品信息；获取客户输入的购物指令，给所述购物指令对应的商品添加待支付标签，在智能购物眼镜中显示含有待支付标签的商品的待支付商品清单和待支付商品总价；检测客户是否到达预设的自动支付区域，若是，则根据所述支付账号信息和所述待支付商品清单、待支付商品总价进行自动支付操作。
- 根据权利要求1所述的酒店购物方法，其特征在于，所述方法还包括，检测支付是否完成，若是，则将所述待支付商品清单中的商品的待支付标签替换为已支付标签，并生成已支付商品清单。
- 根据权利要求2所述的酒店购物方法，其特征在于，所述方法还包括，获取客户针对所述已支付商品清单所输入的配送方式，进行对应的商品的配送。
- 根据权利要求3所述的酒店购物方法，其特征在于，所述获取客户的生理参数信息，具体包括：获取客户头部的宽度信息、客户眼睛的近视度数信息、客户眼睛的瞳距信息。
- 根据权利要求4所述的酒店购物方法，其特征在于，所述向客户发放与所述生理参数信息匹配的智能购物眼镜，具体包括：向客户发放与所述宽度信息、近视度数信息、瞳距信息相匹配的智能购物眼镜。
- 根据权利要求5所述的酒店购物方法，其特征在于，所述获取客户输入的购物指令，具体包括：通过智能购物眼镜上的摄像头获取客户输入的预设购物动作。
- 根据权利要求5所述的酒店购物方法，其特征在于，所述获取客户输入的购物指令，具体包括：通过智能购物眼镜获取客户的视觉焦点停留在第一商品的时间，若所述时间超过预设值，则判断为客户输入了针对所述第一商品的购物指令。
- 根据权利要求6或7所述的酒店购物方法，其特征在于，所述获取客户针对所述已支付商品清单所输入的配送方式进行对应的商品的配送，具体包括：获取客户针对所述已支付商品清单所输入的配送方式，判断所述配送方式是客户自提方式还是送货上门方式，若是客户自提方式，则将所述已支付商品清单对应的商品自动打包传送至客户身边，若是送货上门方式，根据所述身份信息获取客户对应的客房，将已支付商品清单对应的商品自动打包送至所述客房。
- 根据权利要求8所述的一种酒店购物方法，其特征在于，所述生成已支付商品清单后，将客户的身份信息、已支付商品清单、已支付商品清单生成时间上传至预设的服务器。
- 根据权利要求1-7、9任一项所述的一种酒店购物方法，其特征在于，所述商品信息包括商品成分信息、商品价格信息、商品产地信息。
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