WO2019019376A1 - Procédé, appareil et dispositif de gestion de processus de service, et support d'informations lisible par ordinateur - Google Patents

Procédé, appareil et dispositif de gestion de processus de service, et support d'informations lisible par ordinateur Download PDF

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Publication number
WO2019019376A1
WO2019019376A1 PCT/CN2017/104614 CN2017104614W WO2019019376A1 WO 2019019376 A1 WO2019019376 A1 WO 2019019376A1 CN 2017104614 W CN2017104614 W CN 2017104614W WO 2019019376 A1 WO2019019376 A1 WO 2019019376A1
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Prior art keywords
business process
order status
configuration information
current order
operation instruction
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PCT/CN2017/104614
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English (en)
Chinese (zh)
Inventor
黄海亮
陈璐
陈锋
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上海壹账通金融科技有限公司
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Publication of WO2019019376A1 publication Critical patent/WO2019019376A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F8/00—Arrangements for software engineering
    • G06F8/30—Creation or generation of source code
    • G06F8/35—Creation or generation of source code model driven
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F8/00—Arrangements for software engineering
    • G06F8/40—Transformation of program code
    • G06F8/41—Compilation
    • G06F8/48—Incremental compilation
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/103—Workflow collaboration or project management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/04—Trading; Exchange, e.g. stocks, commodities, derivatives or currency exchange

Definitions

  • the present invention relates to the field of Internet technologies, and in particular, to a business process management method, apparatus, device, and computer readable storage medium.
  • the business process nodes of the trust products may include reservation, subscription, redemption and transfer; for each of the business process nodes, A variety of order status, such as the subscription node of the trust product, the corresponding order status may include initial status, transaction pending review, review pass, review fail, revocation, transaction pending review, audit pass, audit fail, wait for seller Signing, waiting for the buyer to sign, submitted, successful transaction, transaction failure, etc.
  • the business process code and the business are highly coupled, and the change of the order status completely depends on a series of business process codes developed by the developer for the business type.
  • the disadvantages of this method are: 1) high development cost. For new business types, developers need to re-develop the corresponding business process code to achieve the change of the order status corresponding to the business type, which requires more time and labor costs; 2) the code flexibility is not high. Due to the high degree of coupling between code and business, business changes (such as an increase or decrease in order status) can cause frequent code changes, resulting in higher error rates and test costs, and code changes over time and business changes. It will also become more and more bloated, making the code difficult to maintain.
  • the main object of the present invention is to provide a method, apparatus, device and computer readable storage medium, which aims to reduce the development cost of business process code for realizing business process node order status change and improve the flexibility of business process code.
  • the present invention provides a business process management method, and the business process management method includes the following steps:
  • the business process control file stores a plurality of order states corresponding to the preset business process node, when receiving an operation instruction based on a current order status of the preset business process node, And configuration information corresponding to each order status, the configuration information is used to determine a next order status of each order status;
  • the configuration information includes:
  • the Excel table is initialized to a corresponding rule script by a rule engine, and the rule script is converted into a corresponding business process control file.
  • the configuration information includes a condition element for indicating a change condition of an order status, and a result element, where the result element is used to indicate a change result of the order status, where the operation instruction and the acquisition are performed according to the operation instruction
  • the step of the configuration information corresponding to the current order status controlling the change of the current order status includes:
  • the current order status change is controlled according to the obtained result element corresponding to the current order status.
  • condition element includes an operator identity and an operation type
  • step of determining, according to the acquired condition element corresponding to the current order status, whether the operation instruction is valid includes:
  • the business process management method further includes:
  • the present invention further provides a business process management apparatus, where the business process management apparatus includes:
  • a first obtaining module configured to acquire a pre-generated business process control file when receiving an operation instruction based on a current order status of the preset business process node, where the business process control file is saved with the preset business process node Corresponding several order statuses, and configuration information corresponding to each order status, the configuration information is used to determine the next order status of each order status;
  • a second acquiring module configured to acquire configuration information corresponding to the current order status in the service flow control file
  • control module configured to control, according to the operation instruction and the acquired configuration information corresponding to the current order status, the change of the current order status.
  • the present invention further provides a business process management device, including: a memory, a processor, and a business process management stored on the memory and operable on the processor
  • the program when the business process management program is executed by the processor, implements the following steps:
  • the business process control file stores a plurality of order states corresponding to the preset business process node, when receiving an operation instruction based on a current order status of the preset business process node, And configuration information corresponding to each order status, the configuration information is used to determine a next order status of each order status;
  • the Excel table is initialized to a corresponding rule script by a rule engine, and the rule script is converted into a corresponding business process control file.
  • the configuration information includes a condition element for indicating a change condition of an order status, and a result element, where the result element is used to indicate a result of the change of the order status, where the business process management program is
  • the processor also implements the following steps when executed:
  • the current order status change is controlled according to the obtained result element corresponding to the current order status.
  • condition element includes an operator identity and an operation type
  • the business process management program when executed by the processor, the following steps are further implemented:
  • the present invention further provides a computer readable storage medium, where the business process management program is stored, and when the business process management program is executed by the processor, the following steps are implemented:
  • the business process control file stores a plurality of order states corresponding to the preset business process node, when receiving an operation instruction based on a current order status of the preset business process node, And configuration information corresponding to each order status, the configuration information is used to determine a next order status of each order status;
  • the Excel table is initialized to a corresponding rule script by a rule engine, and the rule script is converted into a corresponding business process control file.
  • the configuration information includes a condition element for indicating a change condition of an order status, a result element for indicating a change result of the order status, and the business process management program is used by the processor.
  • the following steps are also implemented during execution:
  • the current order status change is controlled according to the obtained result element corresponding to the current order status.
  • condition element includes an operator identity and an operation type
  • business process management program is further executed by the processor when:
  • the transaction platform system of the present invention receives the operation instruction based on the current order status of the preset business process node, the pre-generated business process control file is acquired, and the business process control file is saved with the corresponding business process node. a plurality of order statuses, and configuration information corresponding to each order status, the configuration information is used to determine a next order status of each order status; and obtaining a configuration corresponding to the current order status in the business process control file And controlling the change of the current order status according to the operation instruction and the acquired configuration information corresponding to the current order status.
  • the invention takes the order status as the core of the business process, and the transaction platform system obtains the configuration information corresponding to the current order status in the pre-generated business process control file, and then controls the current order status change through the configuration information, thereby realizing the business.
  • the process is managed; when the business changes, the developer only needs to modify the configuration information in the business process control file without completing a series of business process code writing, thereby reducing the development cost of the business code that realizes the change of the order status of the business process node. Increase the flexibility of business code.
  • FIG. 1 is a schematic structural diagram of a device in a hardware operating environment according to an embodiment of the present invention
  • FIG. 2 is a schematic flowchart of a first embodiment of a business process management method according to the present invention
  • FIG. 3 is a schematic flowchart of a second embodiment of a business process management method according to the present invention.
  • FIG. 4 is a schematic flowchart of a third embodiment of a business process management method according to the present invention.
  • FIG. 5 is a schematic diagram showing the refinement step of step S31 in Figure 4.
  • FIG. 6 is a schematic flowchart diagram of a fourth embodiment of a business process management method according to the present invention.
  • the main solution of the embodiment of the present invention is: when receiving an operation instruction based on a current order status of a preset business process node, acquiring a pre-generated business process control file, where the business process control file is saved with the preset a plurality of order states corresponding to the business process node, and configuration information corresponding to each order status, the configuration information is used to determine a next order status of each order status; and the current business process control file is obtained from the current The configuration information corresponding to the order status; controlling the change of the current order status according to the operation instruction and the acquired configuration information corresponding to the current order status.
  • the business process code and the business are highly coupled, and the change of the order status completely depends on a series of business process codes developed by the developer for the business type.
  • the disadvantages of this method are: 1) high development cost. For new business types, developers need to re-develop the corresponding business process code to achieve the change of the order status corresponding to the business type, which requires more time and labor costs; 2) the code flexibility is not high. Due to the high degree of coupling between code and business, business changes (such as an increase or decrease in order status) can cause frequent code changes, resulting in higher error rates and test costs, and code changes over time and business changes. It will also become more and more bloated, making the code difficult to maintain.
  • the invention takes the order status as the core of the business process, and the transaction platform system obtains the configuration information corresponding to the current order status in the pre-generated business process control file, and then controls the current order status change through the configuration information, thereby realizing the business.
  • the process is managed; when the business changes, the developer only needs to modify the configuration information in the business process control file without completing a series of business process code writing, thereby reducing the development cost of the business code that realizes the change of the order status of the business process node. Increase the flexibility of business code.
  • the invention provides a business process management method.
  • FIG. 1 is a schematic structural diagram of a device in a hardware operating environment according to an embodiment of the present invention.
  • the business process management device of the embodiment of the present invention may be a background server of the transaction platform system.
  • the device may include a processor 1001, such as a CPU, a network interface 1004, a user interface 1003, a memory 1005, and a communication bus 1002.
  • the communication bus 1002 is used to implement connection communication between these components.
  • the user interface 1003 can include a display, an input unit such as a keyboard, and the optional user interface 1003 can also include a standard wired interface, a wireless interface.
  • the network interface 1004 can optionally include a standard wired interface, a wireless interface (such as a WI-FI interface).
  • the memory 1005 may be a high speed RAM memory or a stable memory (non-volatile) Memory), such as disk storage.
  • the memory 1005 can also optionally be a storage device independent of the aforementioned processor 1001.
  • FIG. 1 does not constitute a limitation to the terminal, and may include more or fewer components than those illustrated, or some components may be combined, or different component arrangements.
  • an operating system may be included in the memory 1005 as a computer storage medium.
  • a network communication module may be included in the memory 1005 as a computer storage medium.
  • a user interface module may be included in the memory 1005 as a computer storage medium.
  • a business process management program may be included in the memory 1005 as a computer storage medium.
  • the network interface 1004 is mainly used to connect to the background server and perform data communication with the background server;
  • the user interface 1003 is mainly used to connect the client (user end), and perform data communication with the client;
  • the processor 1001 can be used to call the business process manager stored in the memory 1005 and perform the following operations:
  • the business process control file stores a plurality of order states corresponding to the preset business process node, when receiving an operation instruction based on a current order status of the preset business process node, And configuration information corresponding to each order status, the configuration information is used to determine a next order status of each order status;
  • processor 1001 may call the business process management program stored in the memory 1005, and further perform the following operations:
  • the Excel table is initialized to a corresponding rule script by a rule engine, and the rule script is converted into a corresponding business process control file.
  • the configuration information includes a condition element for indicating a change condition of an order status, a result element for indicating a change result of the order status, and the processor 1001 may call the memory 1005 to store the change condition.
  • the business process manager also performs the following actions:
  • the current order status change is controlled according to the obtained result element corresponding to the current order status.
  • condition element includes an operator identity and an operation type
  • processor 1001 may call the business process management program stored in the memory 1005, and further perform the following operations:
  • processor 1001 may call the business process management program stored in the memory 1005, and further perform the following operations:
  • FIG. 2 is a schematic flowchart of a first embodiment of a service flow management method according to the present disclosure, where the method includes:
  • Step S10 Acquire a pre-generated business process control file when the operation instruction based on the current order status of the preset business process node is received, where the business process control file stores several types corresponding to the preset business process node. Order status, and configuration information corresponding to each order status, the configuration information is used to determine the next order status of each order status;
  • the business process management method of this embodiment is applied to a trading platform system, which is an internet trading platform for realizing online transactions of different types of financial products (such as fund products and trust products).
  • the transaction platform system receives an operation instruction based on the current order status of the preset business process, acquiring a pre-generated business process control file, where the business process control file stores several types corresponding to the preset business process node.
  • the order status along with configuration information corresponding to each order status, is used to determine the next order status for each order status.
  • the business process nodes of the trust products may include reservation, subscription, redemption and transfer. At this time, reservations, subscriptions, redemptions and Any one of the assignments is used as a preset business process node.
  • the following is an example of a preset business process node as a subscription.
  • the front end of the trading platform system receives an operation instruction triggered by the buyer's manager, and the operation instruction is transmitted to the background server to obtain a pre-generated business process control file
  • the business process control file stores several kinds of order status corresponding to the subscription node, including initial status, transaction pending review, review approval, review failure, revocation, transaction pending review, audit approval, audit failure, waiting for seller to sign, Waiting for the buyer to sign, submit, the transaction is successful, the transaction is failed, and the like; in addition, the business process control file also stores configuration information corresponding to each order status.
  • the configuration information may include a condition element and a result element, wherein
  • the condition element is used to indicate the change condition of the order status
  • the result element is used to indicate the change result of the order status
  • the condition element and the result element jointly determine the next order status of each order status.
  • the condition element of the order status to be reviewed may be Review for the buyer’s manager
  • the result Element may review and review by failed.
  • Step S20 Obtain configuration information corresponding to the current order status in the service flow control file.
  • the trading platform system acquires configuration information corresponding to the current order status in the business process control file. For example, when the current order status is to be reviewed, the trading platform system searches for the configuration information corresponding to the status to be reviewed from the business process control file.
  • Step S30 controlling the change of the current order status according to the operation instruction and the acquired configuration information corresponding to the current order status.
  • the trading platform system controls the change of the current order status according to the received operation instruction and the acquired configuration information. Specifically, the transaction platform system can obtain the operator information and the operation type information carried in the operation instruction, and then compare the operation information and the operation type information in the acquired configuration information to determine whether the two match, according to The match result controls the current order status to be converted to the next order status of the current order status.
  • each order status it can correspond to multiple next order statuses, and whether the current order status is ultimately changed or changed to what order status is determined by the user's operation instruction and the configuration information of the current order status. For example, for the order status of the subscription node to be reviewed, if the operation instruction is reviewed by the buyer manager and matches the configuration information, the current order status is changed to the review; if the operation instruction is the buyer's manager review After passing and matching with the configuration information, the current order status is changed to the review failure; if the operation instruction is reviewed by the seller manager and does not match the configuration information, it is determined that the operation instruction is invalid, and the current order status is not performed at this time. Changes.
  • the order status is used as the core of the business process
  • the transaction platform system obtains the configuration information corresponding to the current order status in the pre-generated business process control file, and then controls the change of the current order status through the configuration information, thereby realizing Business process management; in the case of business change, developers only need to modify the configuration information in the business process control file without completing a series of business process code writing, thus reducing the development of business code to achieve business process node order status changes Cost increases the flexibility of business code.
  • FIG. 3 is a schematic flowchart of a second embodiment of a service flow management method according to the present invention. Based on the embodiment shown in FIG. 2, before step S10, the method may further include:
  • Step S40 setting a plurality of order states corresponding to the preset business process nodes, and setting corresponding configuration information for each order state, and saving the setting result in the form of an Excel table;
  • the trading platform system receives the setting instruction of the developer, and sets a plurality of order states corresponding to the preset business process node according to the setting instruction.
  • the corresponding order status can be set to include: initial status, transaction pending review, review pass, review fail, revocation, transaction pending review, audit pass, audit fail, wait for seller to sign Waiting for the buyer to sign, submitted, successful transaction, transaction failure, etc.
  • the trading platform system sets corresponding configuration information for each order status according to the setting instruction, and the configuration information is used to determine the next order status of each order status.
  • the configuration information corresponding to the order status may include a condition element and a result element, wherein the condition element is used to indicate a change condition of the order status, and the result element is used to indicate a change result of the order status, and the condition element and the result element jointly determine The next order status for each order status.
  • the condition elements can be set to include the operator (seller), the operator role (operator), and the type of operation (signing contract), and the result elements can be set to include the next order.
  • the conditional elements can be set to include the operator (buyer), the operator role (operator), and the type of operation (signing contract), the result elements can be set To include the next order status (submitted), and so on, until the corresponding configuration information is set for each order status.
  • the next order status may be the order status corresponding to the redemption node, thus ensuring the continuity of the entire business process.
  • the trading platform system saves the above setting results in the form of an Excel table.
  • Step S50 Initialize the Excel table into a corresponding rule script by a rule engine, and convert the rule script into a corresponding business process control file.
  • the trading platform system After storing the order status of each order status and each order status corresponding to the preset business process node in the form of an Excel table, the trading platform system initializes the Excel table into a corresponding rule script through the rule engine, and then The rule script is converted into a corresponding business process control file.
  • the rule engine can be the Drools engine. Drools is a Java-based open source rule engine that can liberate complex and variable rules from hard coding and store them in files in the form of rule scripts, so that changes to rules do not need to be corrected. The code restarts the machine and the online environment takes effect immediately.
  • the Excel table of the Drools engine can be initialized into a drl script (ie, a rule script corresponding to the Drools engine), and a corresponding rule file is generated according to the drl script, that is, a rule file with a .drl suffix as
  • the business process control file is saved to the trading platform system for controlling the product business process of the trading platform system.
  • a plurality of types of order states corresponding to the preset business process nodes are set in advance, and corresponding configuration information is set for each order state, and a corresponding business process control file is generated according to the setting result, which is a subsequent service.
  • the process management provides the premise guarantee; in addition, the order status is used as the core of the business process, and the corresponding configuration information for controlling the order status change is set for each order status through the Excel table, and the Excel table is converted into a corresponding one by the rule engine.
  • the business process control file realizes the decoupling of code and business. For new business types, developers only need to write the order status and configuration information corresponding to the business process through the Excel table without completing a series of business process codes. It is written to reduce the development cost of business code. In addition, when the business changes, the developer only needs to modify the order status and configuration information in the Excel table, and the scalability is strong, thereby improving the flexibility of the business code.
  • FIG. 4 is a schematic flowchart of a third embodiment of a service flow management method according to the present invention.
  • the configuration information includes a condition element and a result element, wherein the condition element is used to indicate a change condition of the order status, and the result element is used to indicate a change result of the order status.
  • step S30 may be performed.
  • Step S31 determining, according to the obtained condition element corresponding to the current order status, whether the operation instruction is valid
  • condition element is used to indicate the change condition of the order status, and the trading platform system determines whether the received operation instruction is valid according to the acquired condition element.
  • Step S32 when the operation instruction is valid, controlling the current order status change according to the obtained result element corresponding to the current order status.
  • the result element is also the next order status of the current order status, which is in one-to-one correspondence with the condition element, and is used to indicate the result of the change of the order status, for example, when the condition element of the status of the order to be reviewed is the review by the buyer manager, the result is The element is the review.
  • the conditional element of the above-mentioned status of the order to be reviewed is the buyer's review and fails to pass, the result element is the review failure.
  • the trading platform system controls the change of the current order status according to the obtained result element, that is, changes the current order status to the next order status of the current order status in the obtained result element. For example, if waiting for the seller to sign the order status, if the operator's identity and operation type in the operation instruction and the condition element are the same, the seller's manager signs the contract, and the transaction is performed because the conditional element and the result element are in one-to-one correspondence. The platform system will wait for the status of the order signed by the seller to change to the next order status in the corresponding result element: waiting for the seller to sign. This results in a change in the status of the order.
  • condition element may include an operator identity and an operation type.
  • FIG. 5 is a schematic diagram of the refinement step of step S31 in FIG. 4, and step S31 may further include:
  • Step S311 acquiring an operator identity and an operation type in the operation instruction
  • the user triggers an operation instruction based on the front end of the trading platform system, and after receiving the operation instruction, the transaction platform system acquires the operator identity and operation type information carried by the operation instruction, wherein the operator identity is the user identity and the operation type. That is, the different operations of the user.
  • the operator identity in the obtained operation instruction may be the buyer manager or the buyer background manager, and the operation type may be a review pass or a review failure.
  • Step S312 determining whether the acquired operator identity and operation type in the obtained operation instruction are the same as the obtained operator identity and operation type in the acquired condition element corresponding to the current order status;
  • step S313 if yes, it is determined that the operation command is valid.
  • the trading platform system determines whether the operator identity and the operation type in the obtained operation instruction are the same as the operator identity and the operation type in the condition element corresponding to the current order status. For example, if the operator identity and operation type in the obtained operation instruction are respectively the buyer's manager and the review, the operator identity and operation type in the acquired condition elements are also the buyer's manager and the review, respectively. At this point, it is determined that the operation command is valid.
  • the determination operation instruction is invalid, and the current order status change is not performed at this time.
  • condition element may include other condition items, such as whether to upload the transfer voucher, whether to sign online, etc., in addition to the operator identity and operation type;
  • result element may include, in addition to the next order status of the current order status, Next step operation code, next product stage and other information.
  • the configuration information corresponding to the order status is set to include the condition element and the result element, and the condition element and the result element jointly determine the change of the business status, so that when the subsequent business rule changes, only the condition element and The result elements can be modified or expanded accordingly, which greatly reduces the workload of the developer and improves the flexibility of the business code.
  • FIG. 6 is a schematic flowchart of a fourth embodiment of a service flow management method according to the present invention. Based on the second or third embodiment of the business process management method of the present invention, the method may further include:
  • Step S60 Receive a modification instruction, and modify configuration information in the Excel table according to the modification instruction.
  • the trading platform system may receive the modification instruction of the developer, and modify the configuration information in the Excel table according to the modification instruction, including adding, deleting, and modifying the configuration information, and then passing the rule.
  • the engine converts the modified Excel table into a new business process control file and saves it to the trading platform system. Subsequently, when the trading platform system receives an operation instruction based on the current order status of a certain business process node, the new service is adopted.
  • the process control file controls changes to the current order status.
  • the invention also provides a business process management device.
  • the business process management device of the present invention comprises:
  • a first obtaining module configured to acquire a pre-generated business process control file when receiving an operation instruction based on a current order status of the preset business process node, where the business process control file is saved with the preset business process node Corresponding several order statuses, and configuration information corresponding to each order status, the configuration information is used to determine the next order status of each order status;
  • a second acquiring module configured to acquire configuration information corresponding to the current order status in the service flow control file
  • control module configured to control, according to the operation instruction and the acquired configuration information corresponding to the current order status, the change of the current order status.
  • the business process management device further includes:
  • a setting module configured to set a plurality of order states corresponding to the preset business process nodes, and respectively set corresponding configuration information for each order state, and save the setting result in the form of an Excel table;
  • an initialization module configured to initialize the Excel table into a corresponding rule script by using a rule engine, and convert the rule script into a corresponding business process control file.
  • the configuration information includes a condition element and a result element
  • the condition element is used to indicate a change condition of the order status
  • the result element is used to indicate a change result of the order status
  • the control module is further configured to:
  • the current order status change is controlled according to the obtained result element corresponding to the current order status.
  • condition element includes an operator identity and an operation type
  • control module is further configured to:
  • the business process management device further includes:
  • a modification module configured to receive the modification instruction, and modify the configuration information in the Excel table according to the modification instruction.
  • the invention also provides a business process management device.
  • the business process management device of the present invention comprises: a memory, a processor, and a business process management program stored on the memory and operable on the processor, wherein the business process management program is executed by the processor to implement the following steps :
  • the business process control file stores a plurality of order states corresponding to the preset business process node, when receiving an operation instruction based on a current order status of the preset business process node, And configuration information corresponding to each order status, the configuration information is used to determine a next order status of each order status;
  • the Excel table is converted into a corresponding business process control file by a rules engine.
  • the configuration information includes a condition element for indicating a change condition of an order status, a result element for indicating a change result of the order status, and the business process management program being processed by the condition element
  • the current order status change is controlled according to the obtained result element corresponding to the current order status.
  • condition element includes an operator identity and an operation type
  • business process management program is further executed as follows when executed by the processor:
  • the invention also provides a computer readable storage medium.
  • the business process management program is stored on the computer readable storage medium of the present invention, and the business process management program is executed by the processor to implement the following steps:
  • the business process control file stores a plurality of order states corresponding to the preset business process node, when receiving an operation instruction based on a current order status of the preset business process node, And configuration information corresponding to each order status, the configuration information is used to determine a next order status of each order status;
  • the Excel table is initialized to a corresponding rule script by a rule engine, and the rule script is converted into a corresponding business process control file.
  • the configuration information includes a condition element for indicating a change condition of an order status, a result element for indicating a change result of the order status, and the business process management program is executed by the processor. The following steps are also implemented:
  • the current order status change is controlled according to the obtained result element corresponding to the current order status.
  • condition element includes an operator identity and an operation type
  • business process management program is further executed by the processor to perform the following steps:
  • portions of the technical solution of the present invention that contribute substantially or to the prior art may be embodied in the form of a software product stored in a storage medium (such as a ROM/RAM as described above). , a disk, an optical disk, including a number of instructions for causing a terminal device (which may be a mobile phone, a computer, a server, an air conditioner, or a network device, etc.) to perform the methods described in various embodiments of the present invention.
  • a terminal device which may be a mobile phone, a computer, a server, an air conditioner, or a network device, etc.

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Abstract

Procédé de gestion de processus de service. Ledit procédé comprend les étapes qui consistent : à réception d'une instruction d'opération d'un état d'ordre courant basé sur un nœud de processus de service prédéfini, à acquérir un fichier de commande de processus de service généré à l'avance, qui sauvegarde plusieurs états d'ordre correspondant au nœud de processus de service prédéfini et des informations de configuration correspondant à chaque état d'ordre, les informations de configuration servant à décider d'un état d'ordre ultérieur de chaque état d'ordre (S10); à acquérir les informations de configuration correspondant à l'état d'ordre courant dans le fichier de commande de processus de service (S20); et à commander le changement de l'état d'ordre courant en fonction de l'instruction d'opération et des informations de configuration acquises correspondant à l'état d'ordre courant (S30). L'invention concerne également un appareil et un dispositif de gestion de processus de service ainsi qu'un support d'informations lisible par ordinateur. Au moyen du procédé, le coût de développement de codes de processus de service servant à changer un état d'ordre basé sur un nœud de processus de service peut être réduit, et la souplesse des codes de processus de service est améliorée.
PCT/CN2017/104614 2017-07-25 2017-09-29 Procédé, appareil et dispositif de gestion de processus de service, et support d'informations lisible par ordinateur WO2019019376A1 (fr)

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CN108595276A (zh) * 2018-03-18 2018-09-28 平安科技（深圳）有限公司 业务逻辑的处理方法、系统、计算机设备和存储介质
CN108694564B (zh) * 2018-06-07 2022-05-06 创新先进技术有限公司 一种任务状态控制方法及装置
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CN111507676A (zh) * 2019-01-31 2020-08-07 北京京东尚科信息技术有限公司 业务订单流程创建和实现方法、装置、存储介质和系统
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CN110210824B (zh) * 2019-05-23 2021-11-09 贝壳技术有限公司 业务流程变更处理方法及装置
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CN111260433A (zh) * 2020-01-07 2020-06-09 中国联合网络通信集团有限公司 业务订单处理方法及装置
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CN112465599B (zh) * 2020-12-04 2023-11-07 车智互联（北京）科技有限公司 订单处理方法、订单处理系统及计算设备
CN113077139A (zh) * 2021-03-30 2021-07-06 深圳市智莱科技股份有限公司 流程配置方法、装置、设备及计算机可读存储介质
CN113469551A (zh) * 2021-07-14 2021-10-01 广东溢达纺织有限公司 面料订单的排程方法及装置
CN114663177A (zh) * 2022-03-03 2022-06-24 北京城市网邻信息技术有限公司 状态变更控制方法、装置、电子设备及存储介质
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