WO2018176741A1

WO2018176741A1 - Voice service processing method, device, and terminal

Info

Publication number: WO2018176741A1
Application number: PCT/CN2017/101619
Authority: WO
Inventors: 尚高瞻
Original assignee: 广东欧珀移动通信有限公司
Priority date: 2017-03-28
Filing date: 2017-09-13
Publication date: 2018-10-04
Also published as: CN106937266B; CN106937266A

Abstract

Provided in the present application are a voice service processing method, device, and terminal. The method comprises: first determining whether a number corresponding to a current ongoing voice service of a terminal is a predetermined number; if so, then determining a current RAT mode of the terminal; and after the voice service ends, controlling the terminal to remain, within a predetermined time period, in the current radio access technology mode. In this way, the present invention disables cell re-selection of a terminal during a predetermined time period following a call with a predetermined number, thus preventing a voice service failure caused by cell re-selection, improving a success rate and reliability of a voice service with the predetermined number, increasing the likelihood of successfully rescuing a user during emergency, and enhancing user experience.

Description

Voice service processing method, device and terminal

Cross-reference to related applications

This application claims the priority of the Chinese Patent Application No. "201710193326.4" filed on March 28, 2017 by the Guangdong Appo Mobile Communications Co., Ltd., entitled "Voice Service Processing Method, Apparatus and Terminal".

Technical field

The present application relates to the field of communications technologies, and in particular, to a voice service processing method, apparatus, and terminal.

Background technique

As radio access technologies (Radio Access Technology, referred RAT) terminal and the rapid development of technology, more and more communication terminal is currently accessible network in the form of, for example, fourth generation mobile communication ^(the 4 ^th Generation Mobile Communication, referred to as 4G), a third generation mobile communication ^(the 3 ^rd Generation mobile communication, referred to as 3G), and the like even 5G. And in accordance with the relevant provisions of the Third Generation Protocol Partnership Project (3 ^rd Generation Partnership Project, referred to as 3GPP) and the like, when the communication terminal in an idle state, should be able to reselect and camp on a higher priority qualifying network cell.

Since the newer RATs often provide users with a better network experience, network providers, communication terminal manufacturers, users, etc. all hope that the communication terminal can reside on the updated, more advanced RAT as much as possible. better service. The network provider then generally sets the priority of the updated RAT technology to be higher, that is, the 4G cell priority is higher than the 3G cell priority, and the 3G cell priority is higher than the 2G cell priority. That is, when there is a qualified, higher priority cell in the network environment where the communication terminal is currently located, the communication terminal reselects the cell.

Currently, for various reasons, most 4G networks do not support voice services when they reside in When a 4G communication terminal initiates a voice service, the 4G network generally redirects the communication terminal to the 2G network or the 3G network through the Circuit Switched Fallback (CSFB) technology to perform voice service. After the voice service is completed, the communication terminal passes the voice terminal. The network cell is reselected and redirected to the 4G network.

However, if the voice service initiated by the user is an emergency call and the emergency call has been abnormally disconnected, the help desk may need to contact the rescuer again by means of an emergency callback. The terminal is trying to reselect to the 4G network cell, then the communication terminal is very likely to fail to respond to the emergency callback in time because of the action of reselection, thereby causing the emergency callback to fail; or the communication terminal has been reselected to 4G network, then after receiving the paging message, the communication terminal needs to respond to the paging message from the 4G network through CSFB technology to the 2G (or 3G) network. If CSFB fails, it will also cause the emergency. Callback failed.

Summary of the invention

The present invention aims to solve at least one of the technical problems in the related art to some extent.

Therefore, an object of the present invention is to provide a voice service processing method, which realizes that network reselection is not performed within a preset time period after the terminal performs a call with a preset number, thereby avoiding network reselection. The voice service fails, improves the success rate and reliability of the voice service with the preset number, improves the success of the user in time for emergency assistance, and improves the user experience.

A second object of the present invention is to provide a voice service processing apparatus.

A third object of the present invention is to propose a terminal.

A fourth object of the present invention is to provide a computer readable storage medium.

To achieve the above objective, a first aspect of the present invention provides a method for processing a voice service, including:

Determining whether the number corresponding to the voice service currently performed by the terminal is a preset number;

If yes, determining a current radio access technology mode of the terminal;

After the voice service ends, controlling the terminal to remain in the current time period for a preset period of time Wireless access technology mode.

The voice service processing method provided by the embodiment of the present application first determines whether the number corresponding to the voice service currently performed by the terminal is a preset number, and if yes, determines the current RAT mode of the terminal, and then, after the voice service ends, the control terminal is The current wireless access technology mode is maintained for a preset period of time. Therefore, the network reselection is not performed within a preset time period after the terminal performs a call with the preset number, thereby avoiding the failure of the voice service caused by the network reselection, and improving the relationship with the preset number. The success rate and reliability of the voice service improve the success of the user in obtaining emergency assistance in an emergency and improve the user experience.

To achieve the above objective, a second aspect of the present invention provides a device for processing a voice service, including:

The first determining module is configured to determine whether the number corresponding to the voice service currently performed by the terminal is a preset number;

a first determining module, configured to determine a current radio access technology mode of the terminal if the number corresponding to the voice service currently performed by the terminal is a preset number;

And a processing module, configured to control, after the end of the voice service, the terminal to remain in the current radio access technology mode for a preset time period.

The voice service processing apparatus provided by the embodiment of the present application first determines whether the number corresponding to the voice service currently performed by the terminal is a preset number, and if yes, determines the current RAT mode of the terminal, and then, after the voice service ends, the control terminal is The current wireless access technology mode is maintained for a preset period of time. Therefore, the network reselection is not performed within a preset time period after the terminal performs a call with the preset number, thereby avoiding the failure of the voice service caused by the network reselection, and improving the relationship with the preset number. The success rate and reliability of the voice service improve the success of the user in obtaining emergency assistance in an emergency and improve the user experience.

In addition, an embodiment of the present invention further provides a terminal, including: one or more components: a shell a processor, a memory, a power supply circuit, and a communication component; wherein the processor, the memory, the power supply circuit, and the communication component are disposed in the housing; and the power supply circuit is configured to supply power to each circuit or device of the terminal The memory is for storing executable program code; the processor runs a program corresponding to the executable program code by reading executable program code stored in the memory for performing the following steps:

If yes, determining a current radio access technology mode of the terminal;

After the voice service ends, the terminal is controlled to remain in the current radio access technology mode for a preset period of time.

The terminal provided by the embodiment of the present application first determines whether the number corresponding to the voice service currently performed by the terminal is a preset number, and if yes, determines the current RAT mode of the terminal, and then, after the voice service ends, the control terminal is preset. The current wireless access technology mode is maintained during the time period. Therefore, the network reselection is not performed within a preset time period after the terminal performs a call with the preset number, thereby avoiding the failure of the voice service caused by the network reselection, and improving the relationship with the preset number. The success rate and reliability of the voice service improve the success of the user in obtaining emergency assistance in an emergency and improve the user experience.

Furthermore, the present application also provides a computer readable storage medium storing one or more programs, when the one or more programs are executed by one device, causing the device to perform the above The voice service processing method described.

In addition, the present application also provides an executable program code for performing the voice service processing method as described above.

DRAWINGS

The above and/or additional aspects and advantages of the present invention are described in the following description of embodiments with reference to the accompanying drawings Will become obvious and easy to understand, where:

1 is a schematic flowchart of a voice service processing method according to an embodiment of the present application;

2 is a schematic flowchart of a voice service processing method according to another embodiment of the present application;

3 is a schematic structural diagram of a voice service processing apparatus according to an embodiment of the present application;

4 is a schematic structural diagram of a voice service processing apparatus according to another embodiment of the present application;

FIG. 5 is a schematic structural diagram of a terminal according to an embodiment of the present application.

detailed description

The embodiments of the present invention are described in detail below, and the examples of the embodiments are illustrated in the drawings, wherein the same or similar reference numerals are used to refer to the same or similar elements or elements having the same or similar functions. The embodiments described below with reference to the drawings are intended to be illustrative of the invention and are not to be construed as limiting.

The emergency call is to deal with some special emergencies, such as robbers, robberies, fires, etc., and special telephones are set up. When the user encounters an emergency, they can call the corresponding emergency call to get help or rescue. Usually, when a rescuer calls an emergency call, there may be an abnormal disconnection. At this time, the help-seeker can contact the rescuer again by means of an emergency callback to determine the status and location of the rescuer. Then rescue the rescuer. Therefore, the success rate of emergency callback is very important for the rescuer.

The embodiment of the present application is mainly directed to the prior art. When the help desk initiates an emergency callback to the communication terminal, if the terminal fails to respond to the emergency callback in time due to network reselection or reselection to the 4G network, the emergency callback is caused. Calling the problem of failure, a voice service processing method is proposed. When the number corresponding to the ongoing voice service of the communication terminal is an emergency call number, after the voice service ends, the control communication terminal remains in the current network cell for a certain period of time. So that when the help desk ends up with the communication When the terminal makes an emergency callback, the communication terminal can respond to the emergency callback in time, thereby improving the success rate of the emergency callback.

A voice service processing method, apparatus, terminal, and computer readable storage medium according to an embodiment of the present invention are described below with reference to the accompanying drawings.

FIG. 1 is a schematic flowchart of a voice service processing method according to an embodiment of the present application.

As shown in FIG. 1, the voice service processing method includes:

Step 101: Determine whether the number corresponding to the voice service currently performed by the terminal is a preset number.

Specifically, the voice service processing method provided by the embodiment of the present application is performed by the voice service processing apparatus provided by the embodiment of the present application, and the device may be configured in the communication terminal, hereinafter referred to as the terminal, according to the number of the voice service with the terminal. The network cell accessed by the terminal is controlled, so that the emergency callback initiated to the terminal cannot be responded to in time, and the success rate of the emergency callback is improved.

The preset number may refer to a number including an emergency number, which has an urgent requirement for call success rate and response time. The preset number can be determined in a variety of ways. For example, before the terminal leaves the factory, the terminal manufacturer presets the terminal in advance; or when the terminal registers with the RAT network, the network side delivers the terminal to the terminal; or, the user configures according to the needs, etc., this embodiment is This is not limited.

In addition, the voice service currently performed by the terminal may be a voice service newly initiated by the terminal, or may be a voice service in which the terminal is in a pass state. This embodiment does not limit this.

Specifically, the voice service processing device can obtain the number corresponding to the voice service currently performed by the terminal in the following manners:

method one:

The number corresponding to the currently performed voice service is determined according to the air interface through the monitoring terminal.

Specifically, when the terminal initiates a call, the terminal sends the call to the network side through the air interface. The initial call message; or, when the terminal is called, the network side also sends a paging message to the terminal through the air interface. The information of the call-related number and the like may be included in the initial call message or the paging message. Therefore, the voice service processing device can intercept the air interface of the terminal to intercept the initial call message or the paging message through the air interface, thereby determining The number corresponding to the current voice service.

Way two

Determining a number corresponding to the currently performed voice service according to an input operation of a user using the terminal.

Specifically, if the currently performed voice service is initiated by the terminal, the user needs to input a call number through a keyboard or a touch screen of the terminal, and initiate a call. Therefore, the voice service processing device can determine the number corresponding to the currently performed voice service according to the input of the user when the user opens the voice service function in the terminal.

Step 102, if yes, determining a current radio access technology mode of the terminal.

Specifically, in the case of the voice service, the terminal will fall back to the 2G or 3G network that can support the voice service through the CSFB technology. Therefore, the current radio access technology RAT mode of the terminal is 2G mode or 3G mode.

In a specific implementation, the voice service processing device can determine the current RAT mode of the terminal in multiple manners. For example, because the terminal usually falls back to the 2G network or the 3G network through the CSFB technology in the circuit domain. Therefore, when determining that the terminal initiates the CSFB process, by monitoring the CSFB process, it is determined that the terminal eventually falls back to the RAT mode.

Or determining, according to service state information sent by the baseband processor in the terminal, a current radio access technology mode of the terminal.

Specifically, since the terminal includes a Baseband Processor (BP) and an Application Processor (AP), the BP processor is used to process the terminal shot. Frequency communication task, AP processor, used to execute operating system, user interface and application tasks.

During the use of the terminal, when the RAT mode of the terminal changes, the BP processor sends service status information to the AP processor, so that the AP processor determines, according to the service status information, the RAT mode currently accessed by the terminal and the network where the terminal is located. Cell information, signal strength, etc. Therefore, the voice service processing apparatus can determine the current RAT mode of the terminal by monitoring the service status information sent by the baseband processor in the terminal.

Step 103: After the voice service ends, control the terminal to remain in the current radio access technology mode for a preset period of time.

Specifically, after determining that the number corresponding to the voice service currently performed by the terminal is a preset number, to ensure that when the voice service ends, the preset number can quickly establish a voice service with the terminal again, or the terminal can The number of the voice service is initiated. In the embodiment of the present application, after the voice service ends, the terminal can be controlled to maintain the current RAT mode within a preset time period, thereby preventing the terminal from being re-selected due to network cell reselection. Responding to emergency callbacks improves the success rate of emergency callbacks and provides security for users in emergency situations.

The length of the preset time period can be set as needed. For example, it can be set to 2 minutes (min), 4 minutes or 5 minutes, and so on. In a preferred implementation manner, the length of the preset time period may also be set according to the number corresponding to the current voice service. For example, if the number corresponding to the voice service is 120, the preset time period can be set to at least 5 minutes; if the voice service corresponding number is 110, the preset time period can be set to 4 minutes, and so on. This embodiment does not limit this.

In the specific implementation, the terminal having the network cell reselection function can initiate the network cell reselection process when the user is in the idle state. Therefore, in the embodiment of the present application, the foregoing step 103 can be implemented as follows:

Changing the radio access technology configuration information of the terminal, so that the terminal is within a preset time period Maintained in the current wireless access technology mode.

The radio access technology configuration information of the terminal refers to the current RAT mode type and corresponding access conditions of the terminal. It is mainly determined by the antenna type of the terminal, the measurement threshold of each RAT mode configured by the network, the reselection offset, the reselection threshold, and the like, and can also be set by the user as needed. For example, the antenna of the terminal can support 2G, 3G, and 4G networks. If the user turns off the 2G function of the terminal, the network configuration information of the terminal includes only the 3G network and the 4G network mode.

Correspondingly, the voice service processing device can change the wireless access technology configuration information of the terminal in the following two manners.

method one

The access priority of the current radio access technology mode is set to be the highest.

Specifically, the network side sends the access priority information of each RAT mode to the terminal, so that when the terminal is in the idle state, the RAT mode of the higher priority can be preferentially accessed according to the priority of each RAT mode. Therefore, in the embodiment of the present application, the voice service processing apparatus may set the access priority of the current RAT mode to be the highest, and the priority of the other RAT mode is set to be lower, so that the terminal performs the reselection decision. Since the network of other RAT modes will not be reselected because the priority is too low, the terminal still resides in the current RAT mode.

Way two

Changing parameters from the current radio access technology mode to reselect to other radio access technology modes.

Specifically, the network side configures reselection parameters between the RAT modes for the terminal, such as a measurement threshold, a reselection offset, a reselection threshold, and a reselection penalty time, and the parameters affecting the reselection of the different RAT cells, so that the terminal When performing the inter-RAT mode reselection, it is determined whether the reselection condition is satisfied according to the parameters configured on the network side, and when it is satisfied, the inter-RAT reselection is performed.

Therefore, in this embodiment, by reselecting the parameters from the current RAT mode to other RAT modes, so that the terminal performs the reselection decision, the network of other RAT modes cannot satisfy the reselection condition, and cannot be reselected. To other RAT modes, thereby keeping the terminal in the current RAT mode.

Way three

And controlling an antenna feed point corresponding to the current radio access technology mode in the terminal to remain connected to the antenna.

Yes, the antenna feed points in the access antenna loop are different when the terminal works in different RAT modes. Therefore, in the embodiment of the present application, the terminal can be controlled to maintain the current RAT mode for a preset period of time by controlling an antenna feed point connected to the antenna.

The above-mentioned analysis shows that the voice service processing device can improve the terminal and the control terminal by maintaining the preset time period in the current RAT mode when determining that the number corresponding to the voice service currently performed by the terminal is a preset number. The success rate when the preset number is used for voice service again. In a possible implementation form, the user has completed the emergency call through the current voice service, for example, reporting all the information to the help desk, then it may not be necessary to keep the terminal in the current RAT mode at this time, as shown in FIG. 2 below. For the above cases, the voice service processing method provided by the present application is detailed. Detailed description.

FIG. 2 is a schematic flowchart of a voice service processing method according to another embodiment of the present application.

As shown in FIG. 2, the voice service processing method includes:

In step 201, it is determined whether the number corresponding to the voice service currently performed by the terminal is a preset number. If yes, step 203 is performed; otherwise, step 202 is performed.

Step 202, the end.

Step 203: Determine, according to service state information sent by the baseband processor in the terminal, a current radio access technology mode of the terminal.

Step 204: After the voice service ends, change the radio access technology configuration information of the terminal, so that the terminal remains in the current radio access technology mode.

Step 205: Send a prompt message to the user to which the terminal belongs, and query whether the user allows the terminal to remain in the current wireless access technology mode within a preset time period.

The prompt message may be sent to the user in a plurality of manners, for example, displaying a prompt message on the display screen of the terminal in the form of a pop-up window; or displaying a prompt message in the notification column of the terminal in the form of a notification, etc. This is not limited.

Further, the form and content of the prompt message may be set as needed, and in order to improve the flexibility of the terminal, the prompt message may also be set to be similar to "confirm", "cancel", "√", "X", etc. A form of button that allows the user to turn off the prompt message as needed, or to deny the terminal to remain in the current RAT mode.

In step 206, it is determined whether a confirmation message returned by the user is received, and if yes, step 207 is performed, otherwise step 208 is performed.

Step 207: Control the terminal to remain in the current radio access technology mode for a preset period of time.

Step 208: Restore radio access technology configuration information of the terminal.

It should be noted that, in order to prevent the terminal from responding to the emergency callback in time due to the network reselection after the end of the current voice service, in the embodiment of the present application, after determining that the voice service ends, the control terminal first maintains the current RAT mode. Then, the user sends a prompt message to the user, and then according to the prompt message of the user, determines whether the terminal needs to remain in the current RAT mode for a preset period of time.

That is to say, if the user returns a rejection message, the voice service processing device needs to control the terminal to return to the wireless access technology configuration state before the change.

That is, in the embodiment of the present application, before the step 204, the method further includes:

Step 209: Save radio access technology configuration information of the terminal.

For example, if the RAT is configured to be camped on the 2G and 4G networks while the terminal is performing the current voice service, and the current RAT mode of the terminal is 2G, then after determining that the voice service ends, the terminal can be controlled first. In the current 2G mode, the user is further prompted whether the terminal needs to remain in the 2G mode for 5 minutes. If the user selects the confirmation, the control terminal can remain in the 2G mode for 5 minutes. If the user chooses to reject, the terminal can be restored. The RAT configuration allows the terminal to still reside on a 2G or 4G network.

Further, if the user confirms that the terminal needs to remain in the current RAT mode, after the preset time period, the voice service processing device also needs to control the terminal to restore the wireless access technology configuration information, that is, after the foregoing step 207, the method further include:

Step 210: After the preset time period, recover radio access technology configuration information of the terminal.

Specifically, after the voice service ends, the voice service processing device may start a timer or a counter for timing the duration that the terminal remains in the current RAT mode, and arrive at the preset time of the timer or the counter. The RAT configuration information of the terminal is restored during the time period.

It can be understood that, in the embodiment of the present application, after the preset time period of the timer or the counter reaches the preset time period, the timer or the counter may be directly reset, so that when the next terminal performs voice service with the preset number, Recount or time the preset time period.

In this embodiment, the RAT mode before the change of the terminal is recorded, and when the terminal does not need to remain in the current RAT mode, the RAT mode before the change is restored, without the user again saving the user operation according to the configuration, and the user experience is improved.

In addition, in a possible implementation manner of the present application, if the terminal receives the emergency callback initiated by the number within a preset time period, the terminal may be restored to the original state after the emergency callback ends. RAT configuration status. That is, before the step 210, the method further includes:

Determining whether the terminal has received the number to send an emergency callback request;

If yes, after the emergency callback ends, the wireless access technology configuration information of the terminal is restored.

Specifically, the voice service processing device may determine whether an emergency callback initiated from the number is received by monitoring a paging message received by the air interface of the terminal. And after determining that the emergency callback ends, that is, determining that the terminal releases the occupied radio frequency resources, the control terminal returns to the original RAT configuration state. Thereby, the flexibility of the terminal RAT configuration is further improved, and the user experience is improved.

The voice service processing method provided in this embodiment first determines whether the number corresponding to the voice service currently performed by the terminal is a preset number, and if yes, determines the current RAT mode of the terminal according to the service state information sent by the baseband processor in the terminal. Then, after determining that the currently performed voice service ends, changing the RAT configuration information of the terminal, keeping the terminal in the current RAT mode, and sending a prompt message to the user, after receiving the confirmation message returned by the user, the control terminal is pre- The current RAT mode is maintained within the set time period, otherwise the control terminal returns to the original RAT configuration state. Therefore, the network reselection is not performed within a preset time period after the terminal performs a call with the preset number, thereby avoiding the failure of the voice service caused by the network reselection, and improving the relationship with the preset number. Voice business Power and reliability improve the user's success in getting emergency assistance in an emergency and improve the user experience. And according to the user's choice, the terminal can be controlled to maintain the current RAT mode, thereby improving the user experience.

In order to implement the above embodiments, the present application also proposes a voice service processing apparatus.

FIG. 3 is a schematic structural diagram of a voice service processing apparatus according to an embodiment of the present application.

As shown in FIG. 3, the voice service processing apparatus includes: a first determining module 31, a first determining module 32, and a processing module 33.

The first determining module 31 is configured to determine whether the number corresponding to the voice service currently performed by the terminal is a preset number, and the first determining module 32 is configured to: if the number corresponding to the voice service currently performed by the terminal is a preset number Determining the current radio access technology mode of the terminal; the processing module 33, configured to control the terminal to remain in the current radio access technology mode within a preset time period after the end of the voice service .

Specifically, the voice service processing apparatus provided in this embodiment may be configured in the communication terminal to determine, when the terminal performs voice service with the preset number, to improve the terminal and the preset by controlling the terminal to maintain the current RAT mode. The success rate of the voice service during the preset time period between the numbers.

In a possible implementation form of the present application, the foregoing first determining module 32 is specifically configured to:

Determining a current radio access technology mode of the terminal according to the service status information sent by the baseband processor in the terminal.

Further, the foregoing processing module 33 specifically changes the radio access technology configuration information of the terminal, so that the terminal remains in the current radio access technology mode for a preset period of time.

Specifically, the foregoing processing module 33 can be implemented in the following forms:

Setting the access priority of the current radio access technology mode to the highest;

Or changing parameters of the current radio access technology mode and reselecting to other radio access technology modes;

Alternatively, the antenna feed point corresponding to the current radio access technology mode is controlled to remain connected to the antenna.

It should be noted that, the specific functions of the modules in the voice service processing apparatus provided in this embodiment, and the voice service processing procedure, refer to the detailed description of the voice service processing method provided in the foregoing Embodiment 1, and details are not described herein again.

FIG. 4 is a schematic structural diagram of a voice service processing apparatus according to another embodiment of the present application.

As shown in FIG. 4, the voice service processing apparatus further includes:

a storage module 41, configured to save radio access technology configuration information of the terminal;

The recovery module 42 is configured to restore radio access technology configuration information of the terminal after the preset time period.

Further, in order to flexibly control the RAT configuration state of the terminal, the device may further include:

The second determining module 43 is configured to determine whether the terminal has received the number to send an emergency callback request;

Correspondingly, the recovery module 42 is further configured to: if the terminal has received the number to send an emergency callback request, restore the radio access technology configuration information of the terminal after the emergency callback ends.

In a preferred implementation form of the present application, in order to implement user-to-terminal RAT mode control, the device further includes:

The sending module 44 is configured to send a prompt message to the user to which the terminal belongs, and query whether the user allows the terminal to remain in the current wireless access technology mode within a preset time period;

Correspondingly, the processing module 33 is further configured to: if receiving the confirmation message returned by the user, control the terminal to remain in the current radio access technology mode for a preset period of time.

Further, before determining whether the number corresponding to the voice service currently performed by the terminal is a preset number, the voice service processing device further needs to determine a number corresponding to the currently performed voice service, that is, the voice service processing device further includes :

The second determining module 45 is configured to:

Determining, by monitoring an air interface of the terminal, a number corresponding to the currently performed voice service; or

It should be noted that, the specific functions of the modules in the voice service processing apparatus provided in this embodiment, and the voice service processing procedure, refer to the detailed description of the voice service processing method provided in the foregoing Embodiment 2, and details are not described herein again.

The voice service processing apparatus provided in this embodiment first determines whether the number corresponding to the voice service currently performed by the terminal is a preset number, and if yes, determines the current RAT mode of the terminal according to the service state information sent by the baseband processor in the terminal. And then after determining that the current voice service is over, Changing the RAT configuration information of the terminal, keeping the terminal in the current RAT mode, and sending a prompt message to the user. After receiving the confirmation message returned by the user, the control terminal keeps the current RAT mode for a preset period of time. Otherwise, the control terminal returns to the original RAT configuration state. Therefore, the network reselection is not performed within a preset time period after the terminal performs a call with the preset number, thereby avoiding the failure of the voice service caused by the network reselection, and improving the relationship with the preset number. The success rate and reliability of the voice service improve the success of the user in obtaining emergency assistance in an emergency and improve the user experience. And according to the user's choice, the terminal can be controlled to maintain the current RAT mode, thereby improving the user experience.

As shown in FIG. 5, the terminal 50 includes one or more of the following components: a housing 51, a processor 52, a memory 53, a power supply circuit 54, and a communication component 55; wherein the processor 52, the memory 53, and a power supply circuit 54 and communication component 55 are disposed in the housing 51; the power supply circuit 54 is configured to supply power to each circuit or device of the terminal 50; the memory 53 is configured to store executable program code; the processor 52 passes The executable program code stored in the memory 53 is read to execute a program corresponding to the executable program code for performing the following steps:

If yes, determining a current radio access technology mode of the terminal;

It should be noted that the foregoing description of the voice service processing method embodiment is also applicable to the terminal in the embodiment of the present invention, and the implementation principle is similar, and details are not described herein again.

The terminal provided by the embodiment of the present application first determines whether the number corresponding to the voice service currently performed by the terminal is a preset number, and if yes, determines the current RAT mode of the terminal, and then performs the voice service. After the end, the control terminal remains in the current radio access technology mode for a preset period of time. Therefore, the network reselection is not performed within a preset time period after the terminal performs a call with the preset number, thereby avoiding the failure of the voice service caused by the network reselection, and improving the relationship with the preset number. The success rate and reliability of the voice service improve the success of the user in obtaining emergency assistance in an emergency and improve the user experience.

Further, the embodiment of the present application further provides a computer readable storage medium, where the computer readable storage medium stores one or more programs, when the one or more programs are executed by one device, causing the device to be The voice service processing method according to any of the above embodiments is performed.

Wherein, the computer readable storage medium can employ any combination of one or more computer readable mediums. The computer readable medium can be a computer readable signal medium or a computer readable storage medium. The computer readable storage medium can be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any combination of the above. More specific examples (non-exhaustive lists) of computer readable storage media include: electrical connections having one or more wires, a portable computer disk, a hard disk, a random access memory (RAM), a read only memory (ROM), Erasable programmable read only memory (EPROM or flash memory), optical fiber, portable compact disk read only memory (CD-ROM), optical storage device, magnetic storage device, or any suitable combination of the foregoing. In this document, a computer readable storage medium can be any tangible medium that can contain or store a program, which can be used by or in connection with an instruction execution system, apparatus or device.

A computer readable signal medium may include a data signal that is propagated in the baseband or as part of a carrier, carrying computer readable program code. Such propagated data signals can take a variety of forms including, but not limited to, electromagnetic signals, optical signals, or any suitable combination of the foregoing. The computer readable signal medium can also be any computer readable medium other than a computer readable storage medium, which can be transmitted, propagated or transmitted for use by an instruction execution system, apparatus Or a program used by or in conjunction with the device.

Program code embodied on a computer readable medium can be transmitted by any suitable medium, including but not limited to wireless, wire, fiber optic cable, RF, etc., or any suitable combination of the foregoing.

Computer program code for performing the operations of the present invention may be written in one or more programming languages, or a combination thereof, including an object oriented programming language such as Java, Smalltalk, C++, and conventional A procedural programming language - such as the "C" language or a similar programming language. The program code may execute entirely on the user's computer, partly on the user's computer, as a stand-alone software package, partly on the user's computer, partly on the remote computer, or entirely on the remote computer or server. In the case of a remote computer, the remote computer can be connected to the user's computer through any kind of network, including a local area network (LAN) or a wide area network (WAN), or can be connected to an external computer (eg, using an Internet service provider) Internet connection).

Further, a further aspect of the present invention provides an executable program code for implementing the voice service processing method provided by the foregoing embodiments.

In the description of the present specification, the description with reference to the terms "one embodiment", "some embodiments", "example", "specific example", or "some examples" and the like means a specific feature described in connection with the embodiment or example. A structure, material or feature is included in at least one embodiment or example of the application. In the present specification, the schematic representation of the above terms is not necessarily directed to the same embodiment or example. Furthermore, the particular features, structures, materials, or characteristics described may be combined in a suitable manner in any one or more embodiments or examples. In addition, various embodiments or examples described in the specification, as well as features of various embodiments or examples, may be combined and combined.

Moreover, the terms "first" and "second" are used for descriptive purposes only and are not to be construed as indicating or implying a relative importance or implicitly indicating the number of technical features indicated. Thus, features defining "first" or "second" may include at least one of the features, either explicitly or implicitly. In the description of the present application, the meaning of "a plurality" is at least two, such as two, three, etc., unless specifically defined otherwise.

Any process or method description in the flowcharts or otherwise described herein may be understood to represent a module, segment or portion of code that includes one or more executable instructions for implementing the steps of a particular logical function or process. And the scope of the preferred embodiments of the present application includes additional implementations, in which the functions may be performed in a substantially simultaneous manner or in the reverse order depending on the functions involved, in accordance with the illustrated or discussed order. It will be understood by those skilled in the art to which the embodiments of the present application pertain.

For the purposes of this specification, a "computer-readable medium" can be any apparatus that can contain, store, communicate, propagate, or transport a program for use in an instruction execution system, apparatus, or device, or in conjunction with the instruction execution system, apparatus, or device. More specific examples (non-exhaustive list) of computer readable media include the following: electrical connections (electronic devices) having one or more wires, portable computer disk cartridges (magnetic devices), random access memory (RAM), Read only memory (ROM), erasable editable read only memory (EPROM or flash memory), fiber optic devices, and portable compact disk read only memory (CDROM). In addition, the computer readable medium may even be a paper or other suitable medium on which the program can be printed, as it may be optically scanned, for example by paper or other medium, followed by editing, interpretation or, if appropriate, other suitable The method is processed to obtain the program electronically and then stored in computer memory.

It should be understood that portions of the application can be implemented in hardware, software, firmware, or a combination thereof. In the above-described embodiments, multiple steps or methods may be implemented in software or firmware stored in a memory and executed by a suitable instruction execution system. For example, if implemented in hardware, and in another implementation As in the formula, it can be implemented by any one of the following techniques known in the art or a combination thereof: a discrete logic circuit having logic gates for implementing logic functions on data signals, dedicated to suitable combinational logic gates Integrated circuits, programmable gate arrays (PGAs), field programmable gate arrays (FPGAs), etc.

One of ordinary skill in the art can understand that all or part of the steps carried by the method of implementing the above embodiments can be completed by a program to instruct related hardware, and the program can be stored in a computer readable storage medium. When executed, one or a combination of the steps of the method embodiments is included.

In addition, each functional unit in each embodiment of the present application may be integrated into one agent module, or each unit may exist physically separately, or two or more units may be integrated into one module. The above integrated modules can be implemented in the form of hardware or in the form of software functional modules. The integrated modules, if implemented in the form of software functional modules and sold or used as stand-alone products, may also be stored in a computer readable storage medium.

The above mentioned storage medium may be a read only memory, a magnetic disk or an optical disk or the like. While the embodiments of the present application have been shown and described above, it is understood that the above-described embodiments are illustrative and are not to be construed as limiting the scope of the present application. The embodiments are subject to variations, modifications, substitutions and variations.

Claims

A method for processing a voice service, comprising:

Determining whether the number corresponding to the voice service currently performed by the terminal is a preset number;

If yes, determining a current radio access technology mode of the terminal;

After the voice service ends, the terminal is controlled to remain in the current radio access technology mode for a preset period of time.
The method of claim 1, wherein the controlling the terminal to remain in the current radio access technology mode for a preset period of time comprises:

The radio access technology configuration information of the terminal is changed, so that the terminal remains in the current radio access technology mode for a preset period of time.
The method of claim 2, wherein the modifying the radio access technology configuration information of the terminal comprises:

Setting the access priority of the current radio access technology mode to the highest;

Or changing parameters of the current radio access technology mode and reselecting to other radio access technology modes;

Alternatively, the antenna feed point corresponding to the current radio access technology mode is controlled to remain connected to the antenna.
The method of claim 2, wherein the controlling the terminal to remain in the current radio access technology mode for a preset period of time further comprises:

Saving radio access technology configuration information of the terminal;

After the controlling the terminal to remain in the current radio access technology mode for a preset period of time, the method further includes:

After the preset time period, the wireless access technology configuration information of the terminal is restored.
The method of claim 4, wherein the recovering the wireless access technology configuration information of the terminal after the preset time period further comprises:

Determining whether the terminal has received the number to send an emergency callback request;

If yes, after the emergency callback ends, the wireless access technology configuration information of the terminal is restored.
The method of any of claims 1-5, further comprising: after the end of the voice service,

Sending a prompt message to the user to which the terminal belongs, and asking the user whether the terminal is allowed to remain in the current wireless access technology mode within a preset time period;

If the acknowledgement message returned by the user is received, the terminal is controlled to remain in the current radio access technology mode for a preset period of time.
The method according to any one of claims 1-5, wherein before the determining whether the number corresponding to the voice service currently performed by the terminal is a preset number, the method further includes:

Determining, by monitoring an air interface of the terminal, a number corresponding to the currently performed voice service; or

Determining a number corresponding to the currently performed voice service according to an input operation of a user using the terminal.
The method according to any one of claims 1-5, wherein the determining the current radio access technology mode of the terminal comprises:

Determining a current radio access technology mode of the terminal according to the service status information sent by the baseband processor in the terminal.
A device for processing a voice service, comprising:

The first determining module is configured to determine whether the number corresponding to the voice service currently performed by the terminal is a preset Number

a first determining module, configured to determine a current radio access technology mode of the terminal if the number corresponding to the voice service currently performed by the terminal is a preset number;

And a processing module, configured to control, after the end of the voice service, the terminal to remain in the current radio access technology mode for a preset time period.
The device according to claim 9, wherein the processing module is specifically configured to:

The radio access technology configuration information of the terminal is changed, so that the terminal remains in the current radio access technology mode for a preset period of time.
The device according to claim 10, wherein the processing module is specifically configured to:

Setting the access priority of the current radio access technology mode to the highest;

Or changing parameters of the current radio access technology mode and reselecting to other radio access technology modes;

Alternatively, the antenna feed point corresponding to the current radio access technology mode is controlled to remain connected to the antenna.
The device of claim 10, further comprising:

a storage module, configured to save radio access technology configuration information of the terminal;

And a recovery module, configured to restore radio access technology configuration information of the terminal after the preset time period.
The device of claim 12, further comprising:

a second determining module, configured to determine whether the terminal has received the number to send an emergency callback request;

The recovery module is further configured to: if the terminal has received the number to send an emergency callback request, restore the radio access technology configuration information of the terminal after the emergency callback ends.
The device according to any one of claims 9-13, further comprising:

a sending module, configured to send a prompt message to the user to which the terminal belongs, and query the user whether the terminal is allowed to remain in the current wireless access technology mode within a preset time period;

The processing module is further configured to: if receiving the confirmation message returned by the user, control the terminal to remain in the current radio access technology mode for a preset period of time.
The device according to any one of claims 9-13, further comprising: a second determining module, configured to:

Determining, by monitoring an air interface of the terminal, a number corresponding to the currently performed voice service; or

Determining a number corresponding to the currently performed voice service according to an input operation of a user using the terminal.
The device according to any one of claims 9-13, wherein the first determining module is specifically configured to:

Determining a current radio access technology mode of the terminal according to the service status information sent by the baseband processor in the terminal.
A terminal, comprising: one or more components: a housing, a processor, a memory, a power supply circuit, and a communication component; wherein the processor, the memory, the power supply circuit, and the communication component are disposed in the housing The power circuit for powering various circuits or devices of the terminal device; the memory for storing executable program code; the processor running by reading executable program code stored in the memory a program corresponding to the executable program code for performing the following steps:

Determining whether the number corresponding to the voice service currently performed by the terminal is a preset number;

If yes, determining a current radio access technology mode of the terminal;

After the voice service ends, the terminal is controlled to remain in the current radio access technology mode for a preset period of time.
A computer readable storage medium, characterized in that the computer readable storage medium stores one or more programs, when the one or more programs are executed by a device, causing the device to perform the above claims 1-8. The voice service processing method according to any one of the preceding claims.
An executable program code for performing the voice service processing method according to any of claims 1-8.