WO2018036337A1 - 卸载界面的显示方法及装置 - Google Patents

卸载界面的显示方法及装置 Download PDF

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Publication number
WO2018036337A1
WO2018036337A1 PCT/CN2017/094737 CN2017094737W WO2018036337A1 WO 2018036337 A1 WO2018036337 A1 WO 2018036337A1 CN 2017094737 W CN2017094737 W CN 2017094737W WO 2018036337 A1 WO2018036337 A1 WO 2018036337A1
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WIPO (PCT)
Prior art keywords
uninstallation
reason
unloading
reasons
application
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PCT/CN2017/094737
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English (en)
French (fr)
Inventor
王黠
郑俊明
罗卓明
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腾讯科技（深圳）有限公司
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Publication of WO2018036337A1 publication Critical patent/WO2018036337A1/zh

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F9/00—Arrangements for program control, e.g. control units
    • G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
    • G06F9/44—Arrangements for executing specific programs

Definitions

  • the present invention relates to the field of computer technologies, and in particular, to a display method and apparatus for an uninstall interface.
  • the terminal In order for the user to choose to continue using the application and abandon the uninstall operation, the terminal usually displays a predetermined uninstallation interface.
  • the uninstallation interface allows the user to abandon the execution of the uninstall operation by weakening or hiding the unloading button.
  • the embodiment of the invention provides a display method and device for the uninstalling interface.
  • the technical solution is as follows:
  • a display method of an uninstallation interface comprising:
  • the personalized use information includes running environment information and/or historical usage records of the application.
  • a display device for uninstalling an interface comprising:
  • An obtaining module configured to obtain personalized usage information of the application when receiving the uninstallation instruction
  • An analysis module configured to analyze k unloading reasons according to the personalized use information, where k is a positive integer
  • a generating module configured to generate an uninstallation interface corresponding to the uninstallation reason, where the uninstallation interface carries at least one solution information of the uninstallation cause;
  • a display module configured to display the uninstall interface
  • the personalized use information includes running environment information and/or historical usage records of the application.
  • a terminal comprising a processor and a memory, wherein the memory stores at least one instruction, at least one program, a code set or a set of instructions, the at least one instruction The at least one program, the set of codes, or the set of instructions is loaded and executed by the processor to implement the display method of the uninstall interface as described in the first aspect above.
  • a computer readable storage medium stores at least one instruction, at least one program, a code set or a set of instructions, the at least one instruction, the at least one instruction A program, the set of codes, or a set of instructions is loaded and executed by the processor to implement the display method of the uninstall interface as described in the first aspect above.
  • the terminal When the terminal receives the uninstallation command, the terminal obtains the personalized use information of the application, analyzes the k uninstallation reasons according to the personalized use information, and generates and displays an uninstallation interface corresponding to the uninstallation reason, where the uninstallation interface carries at least one uninstallation reason Resolving information; enabling the terminal to analyze the possible uninstallation reasons that the user does not continue to use the application according to the personalized usage information of the application used by the user when the user wants to uninstall the application, and generate these possible existing
  • the uninstallation reason corresponds to the solution information, and the user is displayed with a personalized uninstall interface carrying the solution information, thereby achieving the effect of effectively retaining the user and reducing the actual uninstall rate.
  • FIG. 1 is a flowchart of a display method of an uninstall interface according to an embodiment of the present invention
  • FIG. 2 is a flowchart of a display method of an uninstall interface according to another embodiment of the present invention.
  • FIG. 3 is a flowchart of a display method of an uninstall interface according to another embodiment of the present invention.
  • 4A is a schematic diagram of an interface in a display process of an uninstall interface according to an embodiment of the present invention.
  • 4B is a schematic diagram of an interface in a display process of an uninstall interface according to an embodiment of the present invention.
  • 4C is a schematic diagram of an interface in a display process of an uninstall interface according to an embodiment of the present invention.
  • 4D is a schematic diagram of an interface in a display process of an uninstall interface according to an embodiment of the present invention.
  • FIG. 5 is a flowchart of a display method of an uninstall interface according to another embodiment of the present invention.
  • 6A is a schematic diagram of an interface in a display process of an uninstall interface according to another embodiment of the present invention.
  • 6B is a schematic diagram of an interface in a display process of an uninstall interface according to another embodiment of the present invention.
  • 6C is a schematic diagram of an interface in a display process of an uninstall interface according to another embodiment of the present invention.
  • 6D is a schematic diagram of an interface during a display process of an uninstall interface according to another embodiment of the present invention.
  • FIG. 7 is a flowchart of a display method of an uninstall interface according to another embodiment of the present invention.
  • FIG. 8 is a schematic diagram of an interface in a display process of an uninstall interface according to another embodiment of the present invention.
  • FIG. 9 is a schematic structural diagram of a display device for an uninstall interface according to an embodiment of the present invention.
  • FIG. 10 is a schematic structural diagram of a display device of an uninstall interface according to another embodiment of the present invention.
  • FIG. 11 is a schematic structural diagram of a display device for an uninstall interface according to another embodiment of the present invention.
  • FIG. 12 is a block diagram of a terminal 1200 according to an embodiment of the present invention.
  • the display method of the uninstall interface can be applied to the terminal, and the terminal can be a mobile phone, a tablet computer, an e-book reader, a MP3 (Moving Picture Experts Group Audio Layer III) player, and an MP4 ( Moving Picture Experts Group Audio Layer IV, motion imaging experts compress standard audio layers 4) players, laptops and desktop computers, and more.
  • the terminal can be a mobile phone, a tablet computer, an e-book reader, a MP3 (Moving Picture Experts Group Audio Layer III) player, and an MP4 ( Moving Picture Experts Group Audio Layer IV, motion imaging experts compress standard audio layers 4) players, laptops and desktop computers, and more.
  • MP3 Motion Picture Experts Group Audio Layer III
  • MP4 Moving Picture Experts Group Audio Layer IV, motion imaging experts compress standard audio layers 4
  • an application is installed in the terminal, and the application includes an application having the capability of uninstalling itself and/or having the ability to uninstall other applications, and the application includes an application having the capability of displaying the uninstall interface.
  • the application includes, but is not limited to, office software applications, security antivirus applications, web application applications, game entertainment applications, and operating system management applications.
  • the application is an operating system management application as an example.
  • the operating system management application is a computer housekeeping application.
  • FIG. 1 is a flowchart of a method for displaying an uninstall interface provided by an embodiment of the present invention.
  • the display method of the uninstall interface includes:
  • Step 101 Acquire personalized application information of the application when receiving the uninstallation instruction.
  • the terminal receives an uninstallation instruction, where the uninstallation instruction is used to indicate that the application is uninstalled.
  • the uninstallation instruction carries an application identifier of the application, the application identifier being used to uniquely identify the application.
  • the terminal acquires personalized usage information of the application corresponding to the application identifier according to the application identifier in the uninstallation instruction.
  • the personalized usage information includes an operating environment information and/or a historical usage record of the application.
  • the running environment information is system basic information corresponding to the operating system in the terminal.
  • the runtime environment information includes at least one of an application's memory footprint ratio, application version information, and installation information of other applications of the same type as the application.
  • the historical usage record includes user behavior data during use of the application.
  • the historical usage record includes at least one of a disappearance time of the pop-up advertisement, a usage record of the garbage cleaning function, a usage record of the system disk cleaning function, and a storage time of the newly added file in the isolation zone.
  • Step 102 Analyze k unloading reasons according to the personalized usage information, where k is a positive integer.
  • the terminal analyzes k uninstallation reasons according to the obtained personalized use information, and the k uninstallation reasons are reasons why the user does not continue to use the application and perform the uninstall operation.
  • Step 103 Generate an uninstallation interface corresponding to the uninstallation reason, and the uninstallation interface carries the at least one uninstallation cause resolution information.
  • the terminal determines, according to the analyzed k uninstallation reasons, the at least one uninstallation cause resolution information, and generates the uninstallation interface according to the at least one uninstallation cause and the solution information corresponding to the at least one uninstallation cause.
  • the uninstallation interface is an interface that carries at least one resolution information of the uninstallation reason during the uninstallation process of the application, and the solution information includes a corresponding solution adopted for the problem corresponding to the uninstallation cause.
  • the solution information is also referred to as recommendation solution information or recommendation information.
  • the noun expression of “resolving information” in this embodiment is not limited.
  • step 104 an uninstallation interface is displayed.
  • the terminal displays an uninstallation interface that carries the solution information of the at least one uninstallation reason.
  • the uninstallation interface is displayed on the full screen or not in the full screen, and the uninstallation interface includes the determined uninstallation reasons and the resolution information corresponding to each uninstallation reason.
  • the solution information corresponding to the uninstallation reason is sequentially displayed in an animated manner, and the respective uninstallation reasons and the resolution information corresponding to each uninstallation reason are displayed in the predetermined time period.
  • This embodiment does not limit the display manner of the uninstall interface.
  • the display method of the uninstallation interface generates an uninstallation interface corresponding to the uninstallation reason by analyzing the k uninstallation reasons according to the personalized use information of the application, and the uninstallation interface carries at least one uninstallation reason.
  • Resolving information enabling the terminal to analyze the possible uninstallation reasons that the user does not continue to use the application according to the personalized usage information of the application used by the user when the user wants to uninstall the application, and generate these possible existing
  • the uninstallation reason corresponds to the solution information, and the user is displayed with a personalized uninstall interface carrying the solution information, thereby achieving the effect of effectively retaining the user and reducing the actual uninstall rate.
  • FIG. 2 is a flowchart of a display method of an uninstall interface provided by another embodiment of the present invention.
  • the display method of the uninstall interface includes:
  • Step 201 Acquire personalized application information of the application when receiving the uninstallation instruction.
  • the terminal obtains the personalized usage information of the application, and the historical usage record of the application may be detected through the application, including: the disappearance time of the pop-up advertisement, the memory occupation ratio, and the like;
  • the terminal obtains the personalized usage information of the application, and the operating environment information of the operating system is detected by the operating system, including: installation information of the application.
  • Step 202 Analyze k uninstallation reasons according to the personalized use information.
  • step 203 an output score for each offload reason is calculated.
  • the terminal calculates an output score for each offload reason, and the output score of the offload reason is used to indicate the importance of the offload reason.
  • the output score of the offload reason is positively related to the importance of the offload reason.
  • the output score of each unloading reason is used to indicate the degree of influence of the unloading reason on the actual retention rate.
  • the higher the output score of the uninstallation reason the more likely the reason for the uninstallation is the reason for the user to uninstall the application.
  • the reason for the unloading reason alone is to affect the actual retention rate, and the reason for the uninstallation is The more important it is.
  • Step 204 According to the output score, the k unloading reasons are divided into n groups; the output score of the i-th group unloading reason is higher than the output score of the j-th group unloading reason, 1 ⁇ i ⁇ j ⁇ n.
  • the terminal groups k unloading reasons including but not limited to the following possible grouping methods:
  • the terminal divides k unloading reasons into two groups according to the output score.
  • the first group unloading reason includes one unloading reason
  • the second group unloading reason includes k-1 unloading reasons.
  • the output score for this offloading reason in one group is higher than the output score for each of the second group of unloading reasons.
  • the value of k is 4, and the output scores corresponding to the four unloading reasons are: the output score corresponding to the unloading reason A1 is 40, the output score corresponding to the unloading reason A2 is 25, and the unloading reason A3 is corresponding.
  • the output score is 60 and the output score corresponding to the unloading reason A4 is 80.
  • the terminal sorts the four unloading reasons according to the output scores of the four unloading reasons from highest to lowest, and the highest output score is obtained.
  • the unloading reason A4 corresponding to "80" is the first group of unloading reasons, and the three unloading reasons (unloading reason A1, unloading reason A2, and unloading reason A3) whose output score is lower than the highest output score "80" are grouped into the second group.
  • the reason for the uninstallation is shown in Table 1.
  • the first set of reasons for uninstallation (output score)
  • the second group of unloading reasons (output score) Uninstallation reason A4 (80) Uninstallation reason A3 (60) Uninstallation reason A1 (40) Uninstallation reason A2 (25)
  • the terminal divides k unloading reasons into three groups according to the output score, the first group includes one unloading reason, the second group includes two unloading reasons, and the third group includes k- 3 reasons for unloading, the output score of this unloading reason in the first group is higher than the output score of each unloading reason in the second group, and the output score of each unloading reason in the second group is higher than the third group per The output score for the reason for the uninstallation.
  • the terminal calculates 6 output offload packets corresponding to the reason of the unloading.
  • the output value of the unloading reason A1 is 40
  • the output of the unloading reason A2 is 25
  • the output of the unloading reason A3 is 60
  • the output of the unloading reason A4 is 80
  • the unloading reason A5 is corresponding.
  • the output score is 15 and the output score corresponding to the unloading reason A6 is 76.
  • the terminal sorts the 6 unloading reasons according to the output scores of the 6 unloading reasons.
  • the 6 sorted messages are sorted.
  • the reasons for uninstallation are: uninstallation reason A4, uninstallation reason A6, uninstallation reason A3, uninstallation reason A1, uninstallation reason A2, and uninstallation reason A5.
  • the terminal will sort the first uninstallation reason A4 as the first group of unloading reasons, and the second uninstalled reason A6 and the third unloading reason A3 will be combined into the second group of unloading reasons, and the fourth unloading will be sorted.
  • Cause A1, the fifth uninstallation cause A3, and the sixth uninstallation cause A5 constitute the third group unloading reason.
  • the grouping result is shown in Table 2.
  • the terminal divides k unloading reasons into four groups according to the output score, the first group has two unloading reasons, the second group has two unloading reasons, and the third group has three unloading reasons.
  • the reason for the uninstallation the fourth group has k-7 uninstall reasons
  • the output score of each uninstall cause in the first group is higher than the output score of each uninstall cause of the second group
  • the reason of each uninstall in the second group The output score is higher than the output score of each of the third group of unloading reasons
  • the output score of each of the unloading reasons in the third group is higher than the output score of each of the fourth group of unloading reasons.
  • Step 205 Generate an n-level uninstallation interface, where the i-th uninstallation interface carries the solution information of the i-th group unloading reason.
  • Step 206 displaying an uninstallation interface.
  • This implementation also divides the k unloading reasons into n groups; the output score of the i-th group unloading reason is high.
  • the output score of the j-group unloading reason 1 ⁇ i ⁇ j ⁇ n; generates an n-level unloading interface, and the i-th level unloading interface carries the solution information of the i-th group unloading reason; and solves the unloading reason on the unloading interface according to
  • the default order is displayed; the k unloading reasons are grouped, and the n-level uninstallation interface is generated according to the output score. For the uninstallation reasons of different users, the unloading interface is displayed in the order of importance of the uninstallation reasons. Effect.
  • FIG. 3 is a flowchart of a display method of an uninstall interface provided by another embodiment of the present invention. This embodiment is illustrated by using the display method of the uninstall interface in an application of an operating system management application.
  • the display method of the uninstall interface includes:
  • Step 301 Acquire personalized application information of the application when receiving the uninstallation instruction.
  • the personalized usage information includes the disappearance time of the pop-up advertisement, the installation information of the application, the usage record of the garbage cleaning function, the usage record of the system disk cleaning function, the memory usage ratio, and the storage time of the newly added files in the isolation zone. Wait.
  • Step 302 Analyze k uninstall reasons according to the personalized use information.
  • the analyzed k uninstallation reasons include at least one of a first uninstallation cause, a second uninstallation cause, a third uninstallation cause, a fourth uninstallation cause, a fifth uninstallation cause, and a sixth uninstallation cause in the following alternative embodiments.
  • the personalized use information includes the disappearance time of the pop-up advertisement
  • determining whether there is a first uninstallation reason, the first unloading reason is that the disappearing time of the pop-up advertisement is within the first threshold M minutes
  • the personalized usage information includes installation information of the application
  • determining whether there is a second uninstallation reason, and the second uninstallation reason is that another application of the same type as the application is installed.
  • installation information of other applications of the same type as the application includes installation information of applications such as Kingsoft, 360 security guards, and/or 360 antivirus, and second uninstallation
  • applications such as Kingsoft, 360 security guards, and/or 360 antivirus
  • second uninstallation The reason is that there are other applications of the same type, such as Kingsoft Internet Security, 360 Security Guard, and/or 360 Antivirus.
  • the personalized usage information includes a usage record of the garbage cleaning function, determining whether there is a third uninstallation reason, and the third uninstalling reason is that the garbage cleaning function is not used for a time exceeding a second threshold L days.
  • L is 10
  • the third unloading reason is that the garbage cleaning function is not used for more than 10 days.
  • the personalized usage information includes a usage record of the system disk cleaning function
  • determining whether there is a fourth uninstallation reason, and the fourth uninstalling reason is that the system disk cleaning function is not used for a time exceeding a third threshold L days.
  • L is 10
  • the third unloading reason is that the system disk cleaning function is not used for more than 10 days.
  • the personalized usage information includes a memory occupation ratio
  • determining whether there is a fifth uninstallation reason, and the fifth uninstalling reason is that the memory occupancy ratio exceeds a fourth threshold X%.
  • X is 70
  • the fifth unloading reason is that the memory ratio exceeds 70%.
  • the personalized usage information includes the storage time of the newly added file in the isolation zone
  • determining whether there is a sixth uninstallation reason, and the sixth uninstallation reason is that the storage time of the newly added file in the isolation zone is within a fifth threshold value N days.
  • a quarantine is an area used to isolate suspicious files discovered by an application.
  • Step 303 Obtain a base score of the uninstallation reason and a weight corresponding to the uninstallation cause according to each of the analyzed uninstallation reasons.
  • the preset correspondence relationship between the reason for the uninstallation and the weight is obtained, and the corresponding weight is obtained from the preset correspondence according to each unloading reason analyzed.
  • the setting of the preset correspondence relationship is to sort the improvement of the actual retention rate according to the reason of each uninstallation, and the maximum output score is maximized.
  • the corresponding weight when the first unloading reason is ranked first in the improvement of the actual retention rate, the corresponding weight is 6; when the second unloading reason is the second in the ranking of the actual retention rate, the corresponding weight is The value is 5; when the third unloading reason is the third order of the actual retention rate increase, the corresponding weight is 4; when the fourth unloading reason is the fourth order of the actual retention rate increase, the corresponding weight The value is 3; when the fifth unloading reason is the fifth order of the actual retention rate increase, the corresponding weight is 2; when the sixth unloading reason is the sixth order of the actual retention rate increase, the corresponding weight The value is 1.
  • the base score of the uninstallation cause is set to x; schematicly, x is 1.
  • the base score of the cause of the uninstallation is set to y; schematically, y is 0. This embodiment does not limit the values of x and y.
  • Step 304 Multiply the obtained base score of the offload reason by the weight, and obtain an output score of each offload reason.
  • the k unloading reasons analyzed are sorted.
  • the sorting is performed only when the base score of the unloading reason is 1.
  • Step 306 Obtain the first m uninstallation reasons after sorting.
  • the first four uninstallation reasons are obtained according to the k unloading reasons that are sorted out. It should be noted that the four uninstallation reasons are determined to exist, that is, the base score of each uninstallation reason is 1. This embodiment does not limit the number of reasons for acquiring the uninstallation.
  • Step 308 Generate a first-level uninstallation interface according to the first group of uninstallation reasons, and generate a second-level uninstallation interface according to the second set of uninstallation reasons.
  • the generated first-level uninstallation interface carries the solution information of the uninstallation cause.
  • the uninstall interface 10 displays two square buttons, which are a square button 11 and a square button 12 respectively.
  • the display content of the square button 11 is “heart-unloading”.
  • the display content of the square button 12 is the solution information corresponding to the first uninstallation reason; schematically, the display content of the square button 12 is “close the pop-up advertisement”.
  • the generated second level unloading interface carries at least one solution information of the uninstallation reason
  • the uninstall interface displays three circular options and two square buttons, three
  • the circular options are circular option 13, circular option 14 and circular option 15, respectively.
  • the corresponding unloading reason is set next to each circular option.
  • the two square buttons are square button 16 and square button 17, respectively;
  • the reason for the unloading is to select different circular options, and accordingly, the uninstall interface carrying the corresponding solution information is displayed for the selection of different circular options.
  • the display content of the square button 16 is “continue to uninstall”, and the display content of the square button 17 is “continue protection”.
  • an n-level uninstallation interface is generated, and the i-th uninstallation interface carries the solution information of the reason for the uninstallation of the i-th group.
  • This embodiment does not limit the number of stages of the generated uninstallation interface.
  • step 309 the uninstallation interface is displayed.
  • the implementation also sorts several unloading reasons according to the order of output scores from high to low; obtains the first m unloading reasons after sorting; divides the first m unloading reasons into the first group of unloading The cause and the second group of unloading reasons; generating a first level unloading interface according to the first group of uninstalling reasons, and generating a second level unloading interface according to the second group of unloading reasons; enabling the terminal to generate n levels of unloading according to the output score of the unloading reason The interface, because the output score is used to indicate the importance of the reason for the uninstallation, so that the terminal preferentially displays the reason of the high degree of unloading.
  • step 308 can be implemented instead as step 308a, as shown in FIG. 5:
  • Step 308a Generate a first-level uninstallation interface according to the first group of uninstallation reasons, and generate a second-level uninstallation interface according to the default uninstallation reason.
  • the first level unloading interface carries at least one first group of uninstallation reasoning information
  • the second level unloading interface carries default resolution information of a default uninstallation reason
  • the generated first-level uninstallation interface carries the solution information of the uninstallation cause.
  • the unloading interface 20 displays two square buttons, which are a square button 21 and a square button 22.
  • the display content of the square button 21 is “heart-unloading”.
  • the display content of the square button 22 is the solution information corresponding to the first uninstallation reason; schematically, the display content of the square button 22 is “close the pop-up advertisement”.
  • the generated second-level uninstallation interface carries at least one resolution information of the uninstallation reason
  • the uninstall interface displays three circular options and two square buttons, three
  • the circular options are circular option 23, circular option 24 and circular option 25, respectively.
  • Each circular option is provided with a corresponding unloading reason.
  • the two square buttons are square button 26 and square button 27 respectively;
  • the reason for the uninstallation that needs to be solved is to select different circular options, and correspondingly, the uninstall interface carrying the corresponding solution information is displayed for the selection of different circular options.
  • the display content of the square button 26 is “continue to uninstall”, and the display content of the square button 27 For “continue protection.”
  • step 305, step 306, step 307, and step 308 can be implemented as step 305a instead, as shown in FIG. 7:
  • Step 305a Generate a first level uninstallation interface according to a default uninstallation reason, and the uninstallation interface carries default resolution information with a default uninstallation reason.
  • the generated first-level uninstallation interface carries the solution information of at least one uninstallation reason.
  • the unloading interface For details not specifically described in the unloading interface, reference may be made to the embodiments illustrated in Figures 6B, 6C, and 6D above.
  • FIG. 9 is a schematic structural diagram of a display device for an unloading interface according to an embodiment of the present invention.
  • the device includes:
  • the obtaining module 910 is configured to acquire personalized use information of the application when receiving the uninstallation instruction;
  • the analyzing module 920 is configured to analyze k uninstalling reasons according to the personalized use information
  • the generating module 930 is configured to generate an uninstallation interface corresponding to the uninstallation reason, where the uninstallation interface carries the solution information of the at least one uninstallation cause;
  • a display module 940 configured to display an uninstall interface
  • the personalized usage information includes an operating environment information and/or a historical usage record of the application.
  • FIG. 10 is a structural diagram of a display device for an unloading interface according to another embodiment of the present invention. This embodiment is a more preferred embodiment based on the embodiment shown in FIG.
  • the student Forming module 930 including:
  • a calculating unit 931 a grouping unit 932, and a generating unit 933;
  • a calculating unit 931 configured to calculate an output score of each offload reason
  • the grouping unit 932 is configured to divide the k unloading reasons into n groups according to the output score; the output score of the i-th group unloading reason is higher than the output score of the j-th group unloading reason, 1 ⁇ i ⁇ j ⁇ n ;
  • the generating unit 933 is configured to generate an n-level unloading interface, where the i-th level unloading interface carries the solution information of the i-th group unloading reason.
  • FIG. 11 is a structural diagram of a display device for an unloading interface according to still another embodiment of the present invention. This embodiment is a more preferred embodiment based on the embodiment shown in FIG.
  • the calculating unit 931 includes:
  • the first obtaining sub-unit 931a is configured to obtain a base score of the uninstallation reason and a weight corresponding to the uninstallation cause according to each of the analyzed uninstallation reasons;
  • the calculating sub-unit 931b is configured to multiply the obtained base score of the unloading reason and the weight to obtain an output score of each unloading reason.
  • the grouping unit 932 includes:
  • a sorting subunit 932a a sorting subunit 932a, a second obtaining subunit 932b, and a grouping subunit 932c;
  • the sorting sub-unit 932a is configured to sort the k unloading reasons according to the order of the output scores from high to low;
  • a second obtaining sub-unit 932b configured to obtain the first m unloading reasons after sorting
  • the grouping sub-unit 932c is configured to divide the first m uninstalling reasons into a first group unloading reason and a second group unloading reason, the first group unloading reason includes a first uninstalling reason, and the second group unloading reason includes a second one Reason for uninstallation to the mth uninstallation reason;
  • the generating unit 933 is configured to generate a first level uninstalling interface according to the first group of uninstalling reasons, and generate a second level unloading interface according to the second group of uninstalling reasons.
  • the application is an operating system management class application.
  • the analyzing module 920 is configured to determine whether there is a first uninstallation reason when the personalized use information includes a pop-up time of the pop-up advertisement, the first unloading reason is that the disappearing time of the pop-up advertisement is within the first threshold, the first unloading
  • the solution to the cause includes closing the pop-up advertisement.
  • the analysis module 920 is further configured to: when the personalized usage information includes the installation information of the application, Whether there is a second uninstallation reason, the second uninstallation reason is that other applications belonging to the same type as the application are installed, and the solution information of the second uninstallation cause includes the advantageous function information of the display application.
  • the analyzing module 920 is further configured to determine whether there is a third uninstalling reason when the personalized use information includes a usage record of the garbage cleaning function, and the third uninstalling reason is that the time when the garbage cleaning function is not used exceeds a second threshold, and the third uninstalling reason
  • the solution information includes the use of garbage cleanup.
  • the analysis module 920 is further configured to determine whether there is a fourth uninstallation reason when the personalized usage information includes a usage record of the system disk cleaning function, and the fourth uninstallation reason is that the time when the system disk cleaning function is not used exceeds a third threshold, and fourth The resolution information for the uninstallation includes using the system disk cleanup function.
  • the analysis module 920 is further configured to determine whether there is a fifth uninstallation reason when the personalized usage information includes a memory occupation ratio, the fifth uninstallation reason is that the memory occupancy ratio exceeds a fourth threshold, and the solution information of the fifth uninstallation cause includes cleaning the idle application. The operation of the program that occupies memory.
  • the analysis module 920 is further configured to determine whether there is a sixth uninstallation reason when the personalized use information includes a storage time of the newly added file in the isolation zone, and the sixth uninstallation reason is that the storage time of the newly added file in the isolation zone is at a fifth threshold.
  • the quarantine area is an area for isolating suspicious files discovered by the application, and the solution information of the sixth uninstallation reason includes restoring new files in the quarantine area.
  • FIG. 12 is a block diagram of a terminal 1200 according to an embodiment of the present invention.
  • the terminal 1200 may include a radio frequency (RF) circuit 1201, and a memory 1202 including one or more computer readable storage media.
  • RF radio frequency
  • the terminal structure shown in FIG. 12 does not constitute a limitation to the terminal, and may include more or less components than those illustrated, or a combination of certain components, or different component arrangements. among them:
  • the RF circuit 1201 can be used for receiving and transmitting signals during and after receiving or transmitting information, in particular, after receiving downlink information of the base station, and processing it by one or more processors 1208; in addition, transmitting data related to the uplink to the base station.
  • the RF circuit 1201 includes, but is not limited to, an antenna, at least one amplifier, a tuner, one or more oscillators, a Subscriber Identity Module (SIM) card, a transceiver, a coupler, and a low noise amplifier (LNA, Low Noise Amplifier), duplexer, etc.
  • SIM Subscriber Identity Module
  • LNA Low Noise Amplifier
  • RF circuit 1201 can also communicate with the network and other devices via wireless communication.
  • the wireless communication can use any communication standard or protocol, including but not limited to the world GSM (Global System of Mobile communication), General Packet Radio Service (GPRS), Code Division Multiple Access (CDMA), Wideband Code Division Multiple Access (WCDMA, Wideband Code Division) Multiple Access), Long Term Evolution (LTE), e-mail, Short Messaging Service (SMS), etc.
  • GSM Global System of Mobile communication
  • GPRS General Packet Radio Service
  • CDMA Code Division Multiple Access
  • WCDMA Wideband Code Division Multiple Access
  • WCDMA Wideband Code Division Multiple Access
  • LTE Long Term Evolution
  • SMS Short Messaging Service
  • the memory 1202 can be used to store software programs and modules, and the processor 1208 executes various functional applications and data processing by running software programs and modules stored in the memory 1202.
  • the memory 1202 may mainly include a storage program area and a storage data area, wherein the storage program area may store an operating system, an application required for at least one function (such as a sound playing function, an image playing function, etc.), and the like; the storage data area may be stored according to Data created by the use of the terminal (such as audio data, phone book, etc.).
  • memory 1202 can include high speed random access memory, and can also include non-volatile memory, such as at least one magnetic disk storage device, flash memory device, or other volatile solid state storage device. Accordingly, memory 1202 may also include a memory controller to provide access to memory 1202 by processor 1208 and input unit 1203.
  • the input unit 1203 can be configured to receive input numeric or character information and to generate keyboard, mouse, joystick, optical or trackball signal inputs related to user settings and function controls.
  • input unit 1203 can include a touch-sensitive surface as well as other input devices.
  • Touch-sensitive surfaces also known as touch screens or trackpads, collect touch operations on or near the user (such as the user using a finger, stylus, etc., any suitable object or accessory on a touch-sensitive surface or touch-sensitive Operation near the surface), and drive the corresponding connecting device according to a preset program.
  • the touch sensitive surface may include two parts of a touch detection device and a touch controller.
  • the touch detection device detects the touch orientation of the user, and detects a signal brought by the touch operation, and transmits the signal to the touch controller; the touch controller receives the touch information from the touch detection device, converts the touch information into contact coordinates, and sends the touch information.
  • the processor 1208 is provided and can receive commands from the processor 1208 and execute them.
  • touch-sensitive surfaces can be implemented in a variety of types, including resistive, capacitive, infrared, and surface acoustic waves.
  • the input unit 1203 can also include other input devices. Specifically, other input devices may include, but are not limited to, one or more of a physical keyboard, function keys (such as volume control buttons, switch buttons, etc.), trackballs, mice, joysticks, and the like.
  • Display unit 1204 can be used to display information entered by the user or information provided to the user, as well as various graphical user interfaces of the terminal, which can be composed of graphics, text, icons, video, and any combination thereof.
  • the display unit 1204 may include a display panel, and optionally, a liquid crystal may be adopted.
  • the display panel is configured in the form of a display (LCD) or an organic light-emitting diode (OLED).
  • the touch-sensitive surface can cover the display panel, and when the touch-sensitive surface detects a touch operation thereon or nearby, it is transmitted to the processor 1208 to determine the type of the touch event, and then the processor 1208 displays the type according to the type of the touch event.
  • a corresponding visual output is provided on the panel.
  • the touch-sensitive surface and display panel are implemented as two separate components to perform input and input functions, in some embodiments, the touch-sensitive surface can be integrated with the display panel to implement input and output functions.
  • the terminal may also include at least one type of sensor 1205, such as a light sensor, motion sensor, and other sensors.
  • the light sensor may include an ambient light sensor and a proximity sensor, wherein the ambient light sensor may adjust the brightness of the display panel according to the brightness of the ambient light, and the proximity sensor may close the display panel and/or the backlight when the terminal moves to the ear.
  • the gravity acceleration sensor can detect the magnitude of acceleration in all directions (usually three axes). When it is stationary, it can detect the magnitude and direction of gravity.
  • the terminal can also be configured with gyroscopes, barometers, hygrometers, thermometers, infrared sensors and other sensors, no longer Narration.
  • An audio circuit 1206, a speaker, and a microphone can provide an audio interface between the user and the terminal.
  • the audio circuit 1206 can transmit the converted electrical data of the received audio data to a speaker, and convert the sound signal to a sound signal output.
  • the microphone converts the collected sound signal into an electrical signal, which is received by the audio circuit 1206 and converted.
  • the audio data output processor 1208 After the audio data is processed by the audio data output processor 1208, it is sent to, for example, another terminal via the RF circuit 1201, or the audio data is output to the memory 1202 for further processing.
  • the audio circuit 1206 may also include an earbud jack to provide communication between the peripheral earphone and the terminal.
  • WiFi is a short-range wireless transmission technology.
  • the terminal can help users to send and receive emails, browse web pages and access streaming media through the WiFi module 1207, which provides users with wireless broadband Internet access.
  • FIG. 12 shows the WiFi module 1207, it can be understood that it does not belong to the necessary configuration of the terminal, and may be omitted as needed within the scope of not changing the essence of the invention.
  • the processor 1208 is the control center of the terminal, which connects various portions of the entire handset using various interfaces and lines, by executing or executing software programs and/or modules stored in the memory 1202, and invoking data stored in the memory 1202, The various functions of the terminal and processing data to monitor the mobile phone as a whole.
  • the processor 1208 can include one or more processing cores; preferably, The processor 1208 can integrate an application processor and a modem processor, wherein the application processor primarily processes an operating system, a user interface, an application, etc., and the modem processor primarily processes wireless communications. It will be appreciated that the above described modem processor may also not be integrated into the processor 1208.
  • the terminal also includes a power source 1209 (such as a battery) that supplies power to the various components.
  • the power source can be logically coupled to the processor 1208 through a power management system to manage functions such as charging, discharging, and power management through the power management system.
  • the power supply 1209 may also include any one or more of a DC or AC power source, a recharging system, a power failure detection circuit, a power converter or inverter, a power status indicator, and the like.
  • the terminal may further include a camera, a Bluetooth module, and the like, and details are not described herein again.
  • the memory 1202 stores at least one instruction, at least one program, a code set, or an instruction set.
  • the at least one instruction, the at least one program, the code set, or the set of instructions is loaded and executed by the processor 1208 to implement a display method of the uninstall interface as described in the various method embodiments above.
  • the steps of the display method of the uninstall interface of the above embodiment can be completed by a program to instruct related hardware, and the program can be stored in a computer readable storage medium, and the storage medium can be Including: read only memory (ROM, Read Only Memory), random access memory (RAM, Random Access Memory), disk or optical disc.
  • the storage medium stores at least one instruction, at least one program, a code set, or a set of instructions, the at least one instruction, the at least one program, the code set, or the instruction set being loaded and executed by the processor to implement the methods as described above.
  • the display method of the uninstallation interface described in the example described in the example.

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Abstract

一种卸载界面的显示方法及装置，属于计算机技术领域。所述方法包括：在接收到卸载指令时，获取应用程序的个性化使用信息（101, 301）；根据所述个性化使用信息分析出k个卸载原因（102, 302）；生成与所述卸载原因对应的卸载界面，所述卸载界面携带有至少一个所述卸载原因的解决信息（103）。通过生成与所述卸载原因对应的卸载界面，所述卸载界面携带有至少一个所述卸载原因的解决信息；解决了通过弱化或隐藏卸载按钮的方法不能有效挽留用户的问题；达到了针对不同用户的卸载原因，卸载界面携带有精准的个性化的解决信息，有效挽留用户，降低实际卸载率的效果。

Description

卸载界面的显示方法及装置
本申请要求于2016年08月26日提交中国专利局、申请号为201610729549.3、发明名称为“卸载界面的显示方法及装置”的中国专利申请的优先权，其全部内容通过引用结合在本申请中。
技术领域
本发明涉及计算机技术领域，特别涉及一种卸载界面的显示方法及装置。
背景技术
为了让终端实现多种功能，通常需要在终端中安装相应的应用程序。当不再需要使用某应用程序时，用户会对该应用程序执行卸载操作。
为了让用户选择继续使用应用程序而放弃执行卸载操作，终端通常显示预定的卸载界面。在现有技术中，该卸载界面通过弱化或隐藏卸载按钮的方法，让用户放弃执行卸载操作。
在实现本发明实施例的过程中，发明人发现现有技术至少存在以下问题：
通过弱化或隐藏卸载按钮的方法来让用户放弃执行卸载操作，并不能有效挽留用户，实际卸载率并未发生明显变化。
发明内容
为了解决通过弱化或隐藏卸载按钮的方法不能有效挽留用户的问题，本发明实施例提供了一种卸载界面的显示方法及装置。所述技术方案如下：
第一方面，提供了一种卸载界面的显示方法，所述方法包括：
在接收到卸载指令时，获取应用程序的个性化使用信息；
根据所述个性化使用信息分析出k个卸载原因，k为正整数；
生成与所述卸载原因对应的卸载界面，所述卸载界面携带有至少一个所述卸载原因的解决信息；
显示所述卸载界面；
其中，所述个性化使用信息包括所述应用程序的运行环境信息和/或历史使用记录。
第二方面，提供了一种卸载界面的显示装置，所述装置包括：
获取模块，用于在接收到卸载指令时，获取应用程序的个性化使用信息；
分析模块，用于根据所述个性化使用信息分析出k个卸载原因，k为正整数；
生成模块，用于生成与所述卸载原因对应的卸载界面，所述卸载界面携带有至少一个所述卸载原因的解决信息；
显示模块，用于显示所述卸载界面；
其中，所述个性化使用信息包括所述应用程序的运行环境信息和/或历史使用记录。
根据本发明实施例的第三方面，提供了一种终端，所述终端包括处理器和存储器，所述存储器中存储有至少一条指令、至少一段程序、代码集或指令集，所述至少一条指令、所述至少一段程序、所述代码集或指令集由所述处理器加载并执行以实现如上第一方面所述的卸载界面的显示方法。
根据本发明实施例的第四方面，提供了一种计算机可读存储介质，所述存储介质中存储有至少一条指令、至少一段程序、代码集或指令集，所述至少一条指令、所述至少一段程序、所述代码集或指令集由所述处理器加载并执行以实现如上第一方面所述的卸载界面的显示方法。
本发明实施例提供的技术方案至少具有如下有益效果：
通过终端在接收到卸载指令时，获取应用程序的个性化使用信息，根据个性化使用信息分析出k个卸载原因，生成并显示与卸载原因对应的卸载界面，该卸载界面携带有至少一个卸载原因的解决信息；使得终端能够在用户想要卸载应用程序时，根据该用户所使用的应用程序的个性化使用信息分析出该用户不继续使用应用程序可能存在的卸载原因，并生成这些可能存在的卸载原因分别对应的解决信息，向用户显示携带有解决信息的个性化的卸载界面，从而达到了有效挽留用户，降低实际卸载率的效果。
附图说明
为了更清楚地说明本发明实施例中的技术方案，下面将对实施例描述中所需要使用的附图作简单地介绍，显而易见地，下面描述中的附图仅仅是本发明的一些实施例，对于本领域普通技术人员来讲，在不付出创造性劳动的前提下，还可以根据这些附图获得其他的附图。
图1是本发明一个实施例提供的卸载界面的显示方法的流程图；
图2是本发明另一个实施例提供的卸载界面的显示方法的流程图；
图3是本发明另一个实施例提供的卸载界面的显示方法的流程图；
图4A是本发明一个实施例提供的卸载界面的显示过程中的界面示意图；
图4B是本发明一个实施例提供的卸载界面的显示过程中的界面示意图；
图4C是本发明一个实施例提供的卸载界面的显示过程中的界面示意图；
图4D是本发明一个实施例提供的卸载界面的显示过程中的界面示意图；
图5是本发明另一个实施例提供的卸载界面的显示方法的流程图；
图6A是本发明另一个实施例提供的卸载界面的显示过程中的界面示意图；
图6B是本发明另一个实施例提供的卸载界面的显示过程中的界面示意图；
图6C是本发明另一个实施例提供的卸载界面的显示过程中的界面示意图；
图6D是本发明另一个实施例提供的卸载界面的显示过程中的界面示意图；
图7是本发明另一个实施例提供的卸载界面的显示方法的流程图；
图8是本发明另一个实施例提供的卸载界面的显示过程中的一个界面示意图；
图9是本发明一个实施例提供的卸载界面的显示装置的结构示意图；
图10是本发明另一个实施例提供的卸载界面的显示装置的结构示意图；
图11是本发明另一个实施例提供的卸载界面的显示装置的结构示意图；
图12是本发明一个实施例提供的终端1200的框图。
具体实施方式
为使本发明的目的、技术方案和优点更加清楚，下面将结合附图对本发明实施方式作进一步地详细描述。
该卸载界面的显示方法可应用于终端中，该终端可以是手机、平板电脑、电子书阅读器、MP3(Moving Picture Experts Group Audio Layer III，动态影像专家压缩标准音频层面3)播放器、MP4(Moving Picture Experts Group Audio  Layer IV，动态影像专家压缩标准音频层面4)播放器、膝上型便携计算机和台式计算机等等。
可选的，该终端中安装有应用程序，该应用程序包括具有卸载自身能力和/或具有卸载其它应用程序能力的应用程序，该应用程序包括具有显示卸载界面能力的应用程序。该应用程序包括但不限于办公软件类应用程序、安全杀毒类应用程序、网络应用类应用程序、游戏娱乐类应用程序和操作系统管理类应用程序等。下面，仅以该应用程序是操作系统管理类应用程序为例进行说明。比如，该操作系统管理类应用程序是电脑管家应用程序。
请参考图1，其示出了本发明一个实施例提供的卸载界面的显示方法的流程图。该卸载界面的显示方法包括：
步骤101，在接收到卸载指令时，获取应用程序的个性化使用信息。
可选的，终端接收卸载指令，该卸载指令用于指示对该应用程序进行卸载操作。该卸载指令携带有应用程序的应用标识，该应用标识用于唯一标识该应用程序。
可选的，终端根据卸载指令中的应用标识，获取与该应用标识对应的应用程序的个性化使用信息。
其中，个性化使用信息包括应用程序的运行环境信息和/或历史使用记录。
可选的，运行环境信息是终端中操作系统对应的系统基础信息。该运行环境信息包括应用程序的内存占用比、应用程序的版本信息和与该应用程序同类型的其它应用程序的安装信息中的至少一种。
可选的，历史使用记录包括用该应用程序在被使用过程中的用户行为数据。该历史使用记录包括弹窗广告的消失时间、垃圾清理功能的使用记录、系统盘清理功能的使用记录、隔离区内新增文件的存储时间中的至少一种。
步骤102，根据个性化使用信息分析出k个卸载原因，k为正整数。
可选的，终端根据获取到的个性化使用信息，分析k个卸载原因，k个卸载原因是用户不继续使用应用程序并执行卸载操作的原因。
步骤103，生成与卸载原因对应的卸载界面，卸载界面携带有至少一个卸载原因的解决信息。
可选的，终端根据分析出的k个卸载原因，确定至少一个卸载原因的解决信息；根据至少一个卸载原因和与至少一个卸载原因对应的解决信息，生成卸载界面。
卸载界面是在应用程序的卸载过程中携带有至少一个卸载原因的解决信息的界面，解决信息包括针对与卸载原因对应的问题而采取的相应的方案。可选的，解决信息也称推荐解决信息或推荐信息，本实施例对“解决信息”的名词表述不加以限定。
步骤104，显示卸载界面。
可选的，终端显示携带有至少一个卸载原因的解决信息的卸载界面。
可选的，终端全屏或不全屏显示卸载界面，该卸载界面上包括确定出的各个卸载原因以及各个卸载原因分别对应的解决信息。
可选的，终端显示卸载界面时以动画的形式依次显示一个卸载原因对应的解决信息，在预定时间段内显示出各个卸载原因以及各个卸载原因分别对应的解决信息。本实施例对卸载界面的显示方式不加以限定。
综上所述，本实施例提供的卸载界面的显示方法，通过根据应用程序的个性化使用信息分析出k个卸载原因，生成与卸载原因对应的卸载界面，该卸载界面携带有至少一个卸载原因的解决信息；使得终端能够在用户想要卸载应用程序时，根据该用户所使用的应用程序的个性化使用信息分析出该用户不继续使用应用程序可能存在的卸载原因，并生成这些可能存在的卸载原因分别对应的解决信息，向用户显示携带有解决信息的个性化的卸载界面，从而达到了有效挽留用户，降低实际卸载率的效果。
请参考图2，其示出了本发明另一实施例提供的卸载界面的显示方法的流程图。该卸载界面的显示方法，包括：
步骤201，在接收到卸载指令时，获取应用程序的个性化使用信息。
可选的，终端获取应用程序的个性化使用信息，可以通过应用程序内部检测到该应用程序的历史使用记录，包括：弹窗广告的消失时间、内存占用比等；
可选的，终端获取应用程序的个性化使用信息，还可以通过操作系统检测到该操作系统的运行环境信息，包括：应用程序的安装信息等。
步骤202，根据个性化使用信息分析出k个卸载原因。步骤203，计算每个卸载原因的输出分值。
可选的，终端计算每个卸载原因的输出分值，该卸载原因的输出分值用于指示该卸载原因的重要程度。示意性的，卸载原因的输出分值与卸载原因的重要程度成正相关。
可选的，每个卸载原因的输出分值用于指示该卸载原因单独作用下对提升实际挽留率的影响程度。
可选的，卸载原因的输出分值越高，表示该卸载原因越有可能是用户卸载该应用程序的原因，该卸载原因单独作用下对提升实际挽留率的影响程度越高，该卸载原因的重要程度越高。
步骤204，根据输出分值，将k个卸载原因分为n个组；第i组卸载原因的输出分值高于第j组卸载原因的输出分值，1≤i＜j≤n。
可选的，将若干个卸载原因分为两个组，但也可以分为三组、四组等等。本实施例对分组的数目不进行限定。
终端将k个卸载原因进行分组，包括但不限于以下几种可能的分组方式：
在一种可能的分组方式中，终端根据输出分值，将k个卸载原因分为两个组，第一组卸载原因包括一个卸载原因，第二组卸载原因包括k-1个卸载原因，第一组中的这个卸载原因的输出分值高于第二组每个卸载原因的输出分值。
比如，k的取值为4，终端计算得到4个卸载原因分别对应的输出分值包括：卸载原因A1对应的输出分值为40、卸载原因A2对应的输出分值为25、卸载原因A3对应的输出分值为60和卸载原因A4对应的输出分值为80，则终端按照4个卸载原因的输出分值从高到低的顺序将这4个卸载原因按照进行排序，将最高输出分值“80”对应的卸载原因A4作为第一组卸载原因，将输出分值低于最高输出分值“80”的三个卸载原因(卸载原因A1、卸载原因A2和卸载原因A3)组成第二组卸载原因，分组结果如表一所示。
表一
第一组卸载原因(输出分值) 第二组卸载原因(输出分值)
卸载原因A4(80) 卸载原因A3(60)
  卸载原因A1(40)
  卸载原因A2(25)
在另一种可能的分组方式中，终端根据输出分值，将k个卸载原因分为三个组，第一组包括一个卸载原因，第二组包括两个卸载原因，第三组包括k-3个卸载原因，第一组中的这个卸载原因的输出分值高于第二组每个卸载原因的输出分值，第二组中的每个卸载原因的输出分值高于第三组每个卸载原因的输出分值。
比如，k的取值为6，终端计算得到6个卸载原因分别对应的输出分值包 括：卸载原因A1对应的输出分值为40、卸载原因A2对应的输出分值为25、卸载原因A3对应的输出分值为60、卸载原因A4对应的输出分值为80、卸载原因A5对应的输出分值为15和卸载原因A6对应的输出分值为76，则终端按照6个卸载原因的输出分值从高到低的顺序将这6个卸载原因按照进行排序，排序后的6个卸载原因依次为：卸载原因A4、卸载原因A6、卸载原因A3、卸载原因A1、卸载原因A2和卸载原因A5。终端将排序后的第一个卸载原因A4作为第一组卸载原因，将排序后的第二个卸载原因A6和第三个卸载原因A3组成第二组卸载原因，将排序后的第四个卸载原因A1、第五个卸载原因A3和第六个卸载原因A5组成第三组卸载原因，分组结果如表二所示。
表二
Figure PCTCN2017094737-appb-000001
在另一种可能的分组方式中，终端根据输出分值，将k个卸载原因分为四个组，第一组有两个卸载原因，第二组有两个卸载原因，第三组有三个卸载原因，第四组有k-7个卸载原因，第一组中的每个卸载原因的输出分值高于第二组每个卸载原因的输出分值，第二组中的每个卸载原因的输出分值高于第三组每个卸载原因的输出分值，第三组中的每个卸载原因的输出分值高于第四组每个卸载原因的输出分值。
相关细节可类比上述可能的分组方式，在此不再举例论述。
步骤205，生成n级卸载界面，第i级卸载界面携带有第i组卸载原因的解决信息。
步骤206，显示卸载界面。
综上所述，本实施例提供的卸载界面的显示方法，通过根据应用程序的个性化使用信息分析出若干个卸载原因，生成与卸载原因对应的卸载界面，该卸载界面携带有至少一个卸载原因的解决信息；解决了通过弱化或隐藏卸载按钮的方法不能有效挽留用户的问题；达到了针对不同用户的卸载原因，卸载界面携带有精准的个性化的解决信息，有效挽留用户，降低实际卸载率的效果。
本实施还通过将k个卸载原因分为n个组；第i组卸载原因的输出分值高 于第j组卸载原因的输出分值，1≤i＜j≤n；生成n级卸载界面，第i级卸载界面携带有第i组卸载原因的解决信息；解决了卸载界面上的卸载原因按照默认的顺序进行显示的问题；达到了将k个卸载原因分组，根据输出分值的高低生成n级卸载界面，针对不同用户的卸载原因，在卸载界面上按照卸载原因的重要程度的顺序进行显示的效果。
请参考图3，其示出了本发明另一实施例提供的卸载界面的显示方法的流程图。本实施例以该卸载界面的显示方法应用在操作系统管理类应用程序这一应用程序中来举例说明。该卸载界面的显示方法，包括：
步骤301，在接收到卸载指令时，获取应用程序的个性化使用信息。
可选的，个性化使用信息包括弹窗广告的消失时间、应用程序的安装信息、垃圾清理功能的使用记录、系统盘清理功能的使用记录、内存占用比、隔离区内新增文件的存储时间等。
步骤302，根据个性化使用信息分析出k个卸载原因。
分析出的k个卸载原因包括以下可选的实施例中的第一卸载原因、第二卸载原因、第三卸载原因、第四卸载原因、第五卸载原因和第六卸载原因中的至少一个。
可选的，当个性化使用信息包括弹窗广告的消失时间时，确定是否存在第一卸载原因，第一卸载原因是弹窗广告的消失时间在第一阈值M分钟内；
示意性的，M为5，则第一卸载原因是弹窗广告的消失时间在5分钟内。
可选的，当个性化使用信息包括应用程序的安装信息时，确定是否存在第二卸载原因，第二卸载原因是安装有与应用程序属于同一类型的其它应用程序。
示意性的，当该应用程序为电脑管家，则与该应用程序属于同一类型的其它应用程序的安装信息包括金山毒霸、360安全卫士和/或360杀毒等应用程序的安装信息，则第二卸载原因是安装有金山毒霸、360安全卫士和/或360杀毒等同一类型的其它应用程序。
可选的，当个性化使用信息包括垃圾清理功能的使用记录时，确定是否存在第三卸载原因，第三卸载原因是未使用垃圾清理功能的时间超过第二阈值L天。
示意性的，L为10，则第三卸载原因是超过10天未使用垃圾清理功能。
可选的，个性化使用信息包括系统盘清理功能的使用记录时，确定是否存在第四卸载原因，第四卸载原因是未使用系统盘清理功能的时间超过第三阈值L天。
示意性的，L为10，则第三卸载原因是超过10天未使用系统盘清理功能。
可选的，当个性化使用信息包括内存占用比时，确定是否存在第五卸载原因，第五卸载原因是内存占用比超过第四阈值X％。
示意性的，X为70，则第五卸载原因是内存占比超过70％。
可选的，当个性化使用信息包括隔离区内新增文件的存储时间时，确定是否存在第六卸载原因，第六卸载原因是隔离区内新增文件的存储时间在第五阈值N天内，隔离区是用于将应用程序发现的可疑文件进行隔离的区域。
示意性的，N为7，则第六卸载原因是隔离区内在7天内有新增的文件。本实施例对M、L、X和N的取值不加以限定。
步骤303，根据分析出的每个卸载原因，获取卸载原因的基础分值和卸载原因对应的权值。
可选的，得到卸载原因与权值的预设对应关系，根据分析出的每个卸载原因，从预设对应关系中获取相对应的权值。预设对应关系的设置是根据每个卸载原因单独作用下对实际挽留率的提升进行排序的，提升最多的输出分值最大。
可选的，当第一卸载原因对实际挽留率的提升的排序为第一，则对应的权值为6；当第二卸载原因对实际挽留率的提升的排序为第二，则对应的权值为5；当第三卸载原因对实际挽留率的提升的排序为第三，则对应的权值为4；当第四卸载原因对实际挽留率的提升的排序为第四，则对应的权值为3；当第五卸载原因对实际挽留率的提升的排序为第五，则对应的权值为2；当第六卸载原因对实际挽留率的提升的排序为第六，则对应的权值为1。
可选的，当卸载原因确定存在时，则将卸载原因的基础分值设为x；示意性的，x为1。
可选的，当卸载原因确定不存在时，则将卸载原因的基础分值设为y；示意性的，y为0。本实施例对x和y的取值不加以限定。
步骤304，将获取到的卸载原因的基础分值与权值进行相乘，得到每个卸载原因的输出分值。
步骤305，根据输出分值由高到低的顺序，将k个卸载原因进行排序。
可选的，将分析出的k个卸载原因都进行排序。
可选的，只将确定存在的卸载原因进行排序，即只有当卸载原因的基础分值为1时，才进行排序。
步骤306，获取排序后的前m个卸载原因。
可选的，将m设置为四，则根据排序出的k个卸载原因，获取前四个卸载原因。需要说明的是，这四个卸载原因都是确定存在的，即每个卸载原因的基础分值为1。本实施例对获取卸载原因的数目不进行限定。
步骤307，将前m个卸载原因分为第一组卸载原因和第二组卸载原因，第一组卸载原因中包括第一个卸载原因，第二组卸载原因中包括第二个卸载原因至第m个卸载原因。
步骤308，根据第一组卸载原因生成第一级卸载界面，根据第二组卸载原因生成第二级卸载界面。
可选的，请结合参考图4A，生成的第一级卸载界面携带有该卸载原因的解决信息，该卸载界面10上显示有两个方形按钮，分别为方形按钮11、方形按钮12。
可选的，方形按钮11的显示内容为“狠心卸载”。
可选的，方形按钮12的显示内容为与第一个卸载原因对应的解决信息；示意性的，方形按钮12的显示内容为“关闭弹窗广告”。
可选的，请结合参考图4B、图4C和图4D，生成的第二级卸载界面携带有至少一个卸载原因的解决信息，该卸载界面上显示有三个圆形选项和两个方形按钮，三个圆形选项分别为圆形选项13、圆形选项14和圆形选项15，每个圆形选项旁边设置相应的卸载原因，两个方形按钮分别为方形按钮16和方形按钮17；用户根据需要解决的卸载原因，选择不同的圆形选项，相应地，会针对不同的圆形选项的选择显示出携带有对应的解决信息的卸载界面。
可选的，方形按钮16的显示内容为“继续卸载”，方形按钮17的显示内容为“继续保护”。
示意性的，如图4B所示，当卸载原因是“有同类软件”，相应的，用户选择圆形选项13时，该卸载界面上方形按钮17的显示内容为“开启特权”。
示意性的，如图4C所示，当卸载原因是“垃圾清理”，相应的，用户选择圆形选项14时，该卸载界面上方形按钮17的显示内容为“立即清理”。
示意性的，如图4D所示，当卸载原因是“系统盘清理”，相应的，用户选 择圆形选项15时，该卸载界面上方形按钮17的显示内容为“系统盘瘦身”。
可选的，生成n级卸载界面，第i级卸载界面携带有第i组卸载原因的解决信息。本实施例对生成的卸载界面的级数不进行限定。
步骤309，显示卸载界面。
综上所述，本实施还通过根据输出分值由高到低的顺序，将若干个卸载原因进行排序；获取排序后的前m个卸载原因；将前m个卸载原因分为第一组卸载原因和第二组卸载原因；根据第一组卸载原因生成第一级卸载界面，根据第二组卸载原因生成第二级卸载界面；使得终端能够根据卸载原因的输出分值的高低生成n级卸载界面，由于输出分值用于指示卸载原因的重要程度，进而使得终端优先显示重要程度较高的卸载原因。
需要说明的是，上述实施例以将k个卸载原因进行排序，获取排序后的前四个卸载原因来举例说明。在另一个可能的实施例中，将k个卸载原因进行排序，排序后确定存在的卸载原因只有一个至三个，即卸载原因不足四个。此时，步骤308可以被替代实现为步骤308a，如图5所示：
步骤308a，根据第一组卸载原因生成第一级卸载界面，根据默认卸载原因生成第二级卸载界面。
其中，第一级卸载界面携带有至少一个第一组卸载原因的解决信息，第二级卸载界面携带有默认卸载原因的默认解决信息。
可选的，请结合参考图6A，生成的第一级卸载界面携带有该卸载原因的解决信息，该卸载界面20上显示有两个方形按钮，分别为方形按钮21、方形按钮22。
可选的，方形按钮21的显示内容为“狠心卸载”。
可选的，方形按钮22的显示内容为与第一个卸载原因对应的解决信息；示意性的，方形按钮22的显示内容为“关闭弹窗广告”。
可选的，请结合参考图6B、图6C和图6D，生成的第二级卸载界面携带有至少一个卸载原因的解决信息，该卸载界面上显示有三个圆形选项和两个方形按钮，三个圆形选项分别为圆形选项23、圆形选项24和圆形选项25，每个圆形选项旁边设置有相应的卸载原因，两个方形按钮分别为方形按钮26和方形按钮27；用户根据需要解决的卸载原因，选择不同的圆形选项，相应地，会针对不同的圆形选项的选择显示出携带有对应的解决信息的卸载界面。
可选的，方形按钮26的显示内容为“继续卸载”，方形按钮27的显示内容 为“继续保护”。
示意性的，如图6B所示，当卸载原因是“电脑变卡”，相应的，用户选择圆形选项23时，该卸载界面上方形按钮27的显示内容为“一键加速”。
示意性的，如图6C所示，当卸载原因是“有同类软件”，相应的，用户选择圆形选项24时，该卸载界面上方形按钮27的显示内容为“开启特权”。
示意性的，如图6D所示，当卸载原因是“我要吐槽”，相应的，用户选择圆形选项25时，该卸载界面上方形按钮27的显示内容为“立即发送”。
需要说明的是，上述实施例以排序后确定存在的卸载原因只有一个至三个，来举例说明。在另一个可能的实施例中，将k个卸载原因进行排序，排序后任何一个卸载原因都不存在，即卸载原因为零个。此时，步骤305、步骤306、步骤307、步骤308可以被替代实现为步骤305a，如图7所示：
步骤305a，根据默认卸载原因生成第一级卸载界面，卸载界面携带有默认卸载原因的默认解决信息。
可选的，请结合参考图8，生成的第一级卸载界面携带有至少一个卸载原因的解决信息。对于该卸载界面中未详尽描述的细节，可以结合参考上述图6B、图6C和图6D所示的实施例。
下面为本发明中的装置实施例，对于装置实施例中未详尽描述的细节，可以结合参考上述一一对应的方法实施例。
请参考图9，其示出了本发明一个实施例提供的卸载界面的显示装置的结构示意图。该装置包括：
获取模块910，用于在接收到卸载指令时，获取应用程序的个性化使用信息；
分析模块920，用于根据个性化使用信息分析出k个卸载原因；
生成模块930，用于生成与卸载原因对应的卸载界面，卸载界面携带有至少一个卸载原因的解决信息；
显示模块940，用于显示卸载界面；
其中，个性化使用信息包含应用程序的运行环境信息和/或历史使用记录。
请参考图10，其示出了本发明另一个实施例提供的卸载界面的显示装置的结构示意图。本实施例为基于图9所示实施例提供的更为优选的实施例。该生 成模块930，包括：
计算单元931、分组单元932和生成单元933；
计算单元931，用于计算每个卸载原因的输出分值；
分组单元932，用于根据输出分值，将k个卸载原因分为n个组；第i组卸载原因的输出分值高于第j组卸载原因的输出分值，1≤i＜j≤n；
生成单元933，用于生成n级卸载界面，第i级卸载界面携带有第i组卸载原因的解决信息。
请参考图11，其示出了本发明再一个实施例提供的卸载界面的显示装置的结构示意图。本实施例为基于图9所示实施例提供的更为优选的实施例。
计算单元931，包括：
第一获取子单元931a和计算子单元931b；
第一获取子单元931a，用于根据分析出的每个卸载原因，获取卸载原因的基础分值和卸载原因对应的权值；
计算子单元931b，用于将获取到的卸载原因的基础分值与权值进行相乘，得到每个卸载原因的输出分值。
分组单元932，包括：
排序子单元932a、第二获取子单元932b和分组子单元932c；
排序子单元932a，用于根据输出分值由高到低的顺序，将k个卸载原因进行排序；
第二获取子单元932b，用于获取排序后的前m个卸载原因；
分组子单元932c，用于将前m个卸载原因分为第一组卸载原因和第二组卸载原因，第一组卸载原因中包括第一个卸载原因，第二组卸载原因中包括第二个卸载原因至第m个卸载原因；
生成单元933，用于根据第一组卸载原因生成第一级卸载界面，根据第二组卸载原因生成第二级卸载界面。
应用程序是操作系统管理类应用程序。
分析模块920，用于当个性化使用信息包括弹窗广告的消失时间时，确定是否存在第一卸载原因，第一卸载原因是弹窗广告的消失时间在第一阈值内，所述第一卸载原因的解决信息包括关闭所述弹窗广告。
分析模块920，还用于当个性化使用信息包括应用程序的安装信息时，确 定是否存在第二卸载原因，第二卸载原因是安装有与应用程序属于同一类型的其它应用程序，第二卸载原因的解决信息包括显示应用程序的优势功能信息。
分析模块920，还用于当个性化使用信息包括垃圾清理功能的使用记录时，确定是否存在第三卸载原因，第三卸载原因是未使用垃圾清理功能的时间超过第二阈值，第三卸载原因的解决信息包括使用垃圾清理功能。
分析模块920，还用于当个性化使用信息包括系统盘清理功能的使用记录时，确定是否存在第四卸载原因，第四卸载原因是未使用系统盘清理功能的时间超过第三阈值，第四卸载原因的解决信息包括使用系统盘清理功能。
分析模块920，还用于当个性化使用信息包括内存占用比时，确定是否存在第五卸载原因，第五卸载原因是内存占用比超过第四阈值，第五卸载原因的解决信息包括清理空闲应用程序占用内存的操作。
分析模块920，还用于当个性化使用信息包括隔离区内新增文件的存储时间时，确定是否存在第六卸载原因，第六卸载原因是隔离区内新增文件的存储时间在第五阈值内，隔离区是用于将应用程序发现的可疑文件进行隔离的区域，第六卸载原因的解决信息包括恢复隔离区内的新增文件。
请参考图12，其示出了本发明一个实施例提供的终端1200的框图，该终端1200可以包括射频(RF，Radio Frequency)电路1201、包括有一个或一个以上计算机可读存储介质的存储器1202、输入单元1203、显示单元1204、传感器1205、音频电路1206、无线保真(WiFi，Wireless Fidelity)模块1207、包括有一个或者一个以上处理核心的处理器1208、以及电源1209等部件。本领域技术人员可以理解，图12中示出的终端结构并不构成对终端的限定，可以包括比图示更多或更少的部件，或者组合某些部件，或者不同的部件布置。其中：
RF电路1201可用于收发信息或通话过程中，信号的接收和发送，特别地，将基站的下行信息接收后，交由一个或者一个以上处理器1208处理；另外，将涉及上行的数据发送给基站。通常，RF电路1201包括但不限于天线、至少一个放大器、调谐器、一个或多个振荡器、用户身份模块(SIM，Subscriber Identity Module)卡、收发信机、耦合器、低噪声放大器(LNA，Low Noise Amplifier)、双工器等。此外，RF电路1201还可以通过无线通信与网络和其他设备通信。所述无线通信可以使用任一通信标准或协议，包括但不限于全球 移动通讯系统(GSM，Global System of Mobile communication)、通用分组无线服务(GPRS，General Packet Radio Service)、码分多址(CDMA，Code Division Multiple Access)、宽带码分多址(WCDMA，Wideband Code Division Multiple Access)、长期演进(LTE，Long Term Evolution)、电子邮件、短消息服务(SMS，Short Messaging Service)等。
存储器1202可用于存储软件程序以及模块，处理器1208通过运行存储在存储器1202的软件程序以及模块，从而执行各种功能应用以及数据处理。存储器1202可主要包括存储程序区和存储数据区，其中，存储程序区可存储操作系统、至少一个功能所需的应用程序(比如声音播放功能、图像播放功能等)等；存储数据区可存储根据终端的使用所创建的数据(比如音频数据、电话本等)等。此外，存储器1202可以包括高速随机存取存储器，还可以包括非易失性存储器，例如至少一个磁盘存储器件、闪存器件、或其他易失性固态存储器件。相应地，存储器1202还可以包括存储器控制器，以提供处理器1208和输入单元1203对存储器1202的访问。
输入单元1203可用于接收输入的数字或字符信息，以及产生与用户设置以及功能控制有关的键盘、鼠标、操作杆、光学或者轨迹球信号输入。具体地，在一个具体的实施例中，输入单元1203可包括触敏表面以及其他输入设备。触敏表面，也称为触摸显示屏或者触控板，可收集用户在其上或附近的触摸操作(比如用户使用手指、触笔等任何适合的物体或附件在触敏表面上或在触敏表面附近的操作)，并根据预先设定的程式驱动相应的连接装置。可选的，触敏表面可包括触摸检测装置和触摸控制器两个部分。其中，触摸检测装置检测用户的触摸方位，并检测触摸操作带来的信号，将信号传送给触摸控制器；触摸控制器从触摸检测装置上接收触摸信息，并将它转换成触点坐标，再送给处理器1208，并能接收处理器1208发来的命令并加以执行。此外，可以采用电阻式、电容式、红外线以及表面声波等多种类型实现触敏表面。除了触敏表面，输入单元1203还可以包括其他输入设备。具体地，其他输入设备可以包括但不限于物理键盘、功能键(比如音量控制按键、开关按键等)、轨迹球、鼠标、操作杆等中的一种或多种。
显示单元1204可用于显示由用户输入的信息或提供给用户的信息以及终端的各种图形用户接口，这些图形用户接口可以由图形、文本、图标、视频和其任意组合来构成。显示单元1204可包括显示面板，可选的，可以采用液晶 显示器(LCD，Liquid Crystal Display)、有机发光二极管(OLED，Organic Light-Emitting Diode)等形式来配置显示面板。进一步的，触敏表面可覆盖显示面板，当触敏表面检测到在其上或附近的触摸操作后，传送给处理器1208以确定触摸事件的类型，随后处理器1208根据触摸事件的类型在显示面板上提供相应的视觉输出。虽然在图12中，触敏表面与显示面板是作为两个独立的部件来实现输入和输入功能，但是在某些实施例中，可以将触敏表面与显示面板集成而实现输入和输出功能。
终端还可包括至少一种传感器1205，比如光传感器、运动传感器以及其他传感器。具体地，光传感器可包括环境光传感器及接近传感器，其中，环境光传感器可根据环境光线的明暗来调节显示面板的亮度，接近传感器可在终端移动到耳边时，关闭显示面板和/或背光。作为运动传感器的一种，重力加速度传感器可检测各个方向上(一般为三轴)加速度的大小，静止时可检测出重力的大小及方向，可用于识别手机姿态的应用(比如横竖屏切换、相关游戏、磁力计姿态校准)、振动识别相关功能(比如计步器、敲击)等；至于终端还可配置的陀螺仪、气压计、湿度计、温度计、红外线传感器等其他传感器，在此不再赘述。
音频电路1206、扬声器，传声器可提供用户与终端之间的音频接口。音频电路1206可将接收到的音频数据转换后的电信号，传输到扬声器，由扬声器转换为声音信号输出；另一方面，传声器将收集的声音信号转换为电信号，由音频电路1206接收后转换为音频数据，再将音频数据输出处理器1208处理后，经RF电路1201以发送给比如另一终端，或者将音频数据输出至存储器1202以便进一步处理。音频电路1206还可能包括耳塞插孔，以提供外设耳机与终端的通信。
WiFi属于短距离无线传输技术，终端通过WiFi模块1207可以帮助用户收发电子邮件、浏览网页和访问流式媒体等，它为用户提供了无线的宽带互联网访问。虽然图12示出了WiFi模块1207，但是可以理解的是，其并不属于终端的必须构成，完全可以根据需要在不改变发明的本质的范围内而省略。
处理器1208是终端的控制中心，利用各种接口和线路连接整个手机的各个部分，通过运行或执行存储在存储器1202内的软件程序和/或模块，以及调用存储在存储器1202内的数据，执行终端的各种功能和处理数据，从而对手机进行整体监控。可选的，处理器1208可包括一个或多个处理核心；优选的， 处理器1208可集成应用处理器和调制解调处理器，其中，应用处理器主要处理操作系统、用户界面和应用程序等，调制解调处理器主要处理无线通信。可以理解的是，上述调制解调处理器也可以不集成到处理器1208中。
终端还包括给各个部件供电的电源1209(比如电池)，优选的，电源可以通过电源管理系统与处理器1208逻辑相连，从而通过电源管理系统实现管理充电、放电、以及功耗管理等功能。电源1209还可以包括一个或一个以上的直流或交流电源、再充电系统、电源故障检测电路、电源转换器或者逆变器、电源状态指示器等任意组件。
尽管未示出，终端还可以包括摄像头、蓝牙模块等，在此不再赘述。具体在本实施例中，存储器1202中存储有至少一条指令、至少一段程序、代码集或指令集。该至少一条指令、至少一段程序、代码集或指令集由处理器1208加载并执行以实现如上述各个方法实施例中所述的卸载界面的显示方法。
上述本发明实施例序号仅仅为了描述，不代表实施例的优劣。
本领域普通技术人员可以理解上述实施例的卸载界面的显示方法中的全部或部分步骤是可以通过程序来指令相关的硬件来完成，该程序可以存储于一计算机可读存储介质中，存储介质可以包括：只读存储器(ROM，Read Only Memory)、随机存取记忆体(RAM，Random Access Memory)、磁盘或光盘等。或者说，该存储介质中存储有至少一条指令、至少一段程序、代码集或指令集，该至少一条指令、至少一段程序、代码集或指令集由处理器加载并执行以实现如上述各个方法实施例中所述的卸载界面的显示方法。
以上所述仅为本发明的较佳实施例，并不用以限制本发明，凡在本发明的精神和原则之内，所作的任何修改、等同替换、改进等，均应包含在本发明的保护范围之内。

Claims (20)

  1. 一种卸载界面的显示方法，其特征在于，所述方法包括：
    在接收到卸载指令时，获取应用程序的个性化使用信息；
    根据所述个性化使用信息分析出k个卸载原因，k为正整数；
    生成与所述卸载原因对应的卸载界面，所述卸载界面携带有至少一个所述卸载原因的解决信息；
    其中，所述个性化使用信息包括所述应用程序的运行环境信息和/或历史使用记录。
  2. 根据权利要求1所述的方法，其特征在于，所述生成与所述卸载原因对应的所述卸载界面，包括：
    计算每个所述卸载原因的输出分值，所述卸载原因的输出分值用于指示所述卸载原因的重要程度；
    根据所述输出分值，将k个所述卸载原因分为n个组，第i组卸载原因的所述输出分值高于第j组卸载原因的所述输出分值，1≤i＜j≤n；
    生成n级所述卸载界面，第i级所述卸载界面携带有所述第i组卸载原因的解决信息。
  3. 根据权利要求2所述的方法，其特征在于，所述计算每个所述卸载原因的所述输出分值，包括：
    根据分析出的每个所述卸载原因，获取所述卸载原因的基础分值和所述卸载原因对应的权值；
    将获取到的所述卸载原因的所述基础分值与所述权值进行相乘，得到每个所述卸载原因的输出分值。
  4. 根据权利要求2所述的方法，其特征在于，所述根据所述输出分值，将k个所述卸载原因分为n个组，包括：
    根据所述输出分值由高到低的顺序，将k个所述卸载原因进行排序；
    获取排序后的前m个所述卸载原因；
    将前m个所述卸载原因分为第一组卸载原因和第二组卸载原因，所述第一 组卸载原因中包括第一个所述卸载原因，所述第二组卸载原因中包括第二个所述卸载原因至第m个所述卸载原因；
    所述生成n级所述卸载界面，包括：
    根据所述第一组卸载原因生成第一级所述卸载界面，根据所述第二组卸载原因生成第二级所述卸载界面。
  5. 根据权利要求1至4任一所述的方法，其特征在于，所述应用程序是操作系统管理类应用程序；所述根据所述个性化使用信息分析出k个所述卸载原因，包括：
    当所述个性化使用信息包括弹窗广告的消失时间时，确定是否存在第一卸载原因，所述第一卸载原因是所述弹窗广告的消失时间在第一阈值内，所述第一卸载原因的解决信息包括关闭所述弹窗广告。
  6. 根据权利要求1至4任一所述的方法，其特征在于，所述应用程序是操作系统管理类应用程序；所述根据所述个性化使用信息分析出k个所述卸载原因，包括：
    当所述个性化使用信息包括应用程序的安装信息时，确定是否存在第二卸载原因，所述第二卸载原因是安装有与所述应用程序属于同一类型的其它应用程序，所述第二卸载原因的解决信息包括显示所述应用程序的优势功能信息。
  7. 根据权利要求1至4任一所述的方法，其特征在于，所述应用程序是操作系统管理类应用程序；所述根据所述个性化使用信息分析出k个所述卸载原因，包括：
    当所述个性化使用信息包括垃圾清理功能的使用记录时，确定是否存在第三卸载原因，所述第三卸载原因是未使用所述垃圾清理功能的时间超过第二阈值，所述第三卸载原因的解决信息包括使用所述垃圾清理功能。
  8. 根据权利要求1至4任一所述的方法，其特征在于，所述应用程序是操作系统管理类应用程序；所述根据所述个性化使用信息分析出k个所述卸载原因，包括：
    当所述个性化使用信息包括系统盘清理功能的使用记录时，确定是否存在 第四卸载原因，所述第四卸载原因是未使用所述系统盘清理功能的时间超过第三阈值，所述第四卸载原因的解决信息包括使用所述系统盘清理功能。
  9. 根据权利要求1至4任一所述的方法，其特征在于，所述应用程序是操作系统管理类应用程序；所述根据所述个性化使用信息分析出k个所述卸载原因，包括：
    当所述个性化使用信息包括内存占用比时，确定是否存在第五卸载原因，所述第五卸载原因是所述内存占用比超过第四阈值，所述第五卸载原因的解决信息包括清理空闲应用程序占用所述内存的操作。
  10. 根据权利要求1至4任一所述的方法，其特征在于，所述应用程序是操作系统管理类应用程序；所述根据所述个性化使用信息分析出k个所述卸载原因，包括：
    当所述个性化使用信息包括隔离区内新增文件的存储时间时，确定是否存在第六卸载原因，所述第六卸载原因是所述隔离区内新增文件的存储时间在第五阈值内，所述隔离区是用于将所述应用程序发现的可疑文件进行隔离的区域，所述第六卸载原因的解决信息包括恢复所述隔离区内的所述新增文件。
  11. 一种卸载界面的显示装置，其特征在于，所述装置包括：
    获取模块，用于在接收到卸载指令时，获取应用程序的个性化使用信息；
    分析模块，用于根据所述个性化使用信息分析出k个卸载原因，k为正整数；
    生成模块，用于生成与所述卸载原因对应的卸载界面，所述卸载界面携带有至少一个所述卸载原因的解决信息；
    显示模块，用于显示所述卸载界面；
    其中，所述个性化使用信息包含所述应用程序的运行环境信息和/或历史使用记录。
  12. 根据权利要求11所述的装置，其特征在于，所述生成模块，包括：
    计算单元、分组单元和生成单元；
    所述计算单元，用于计算每个所述卸载原因的输出分值，所述卸载原因的输出分值用于指示所述卸载原因的重要程度；
    所述分组单元，用于根据所述输出分值，将k个所述卸载原因分为n个组；第i组卸载原因的所述输出分值高于第j组卸载原因的所述输出分值，1≤i＜j≤n；
    所述生成单元，用于生成n级所述卸载界面，第i级所述卸载界面携带有所述第i组卸载原因的解决信息。
  13. 根据权利要求12所述的装置，其特征在于，所述计算单元，包括：
    第一获取子单元和计算子单元；
    所述第一获取子单元，用于根据分析出的每个所述卸载原因，获取所述卸载原因的基础分值和所述卸载原因对应的权值；
    所述计算子单元，用于将获取到的所述卸载原因的所述基础分值与所述权值进行相乘，得到每个所述卸载原因的输出分值。
  14. 根据权利要求12所述的装置，其特征在于，所述分组单元，包括：
    排序子单元、第二获取子单元和分组子单元；
    所述排序子单元，用于根据所述输出分值由高到低的顺序，将k个所述卸载原因进行排序；
    所述第二获取子单元，用于获取排序后的前m个所述卸载原因；
    所述分组子单元，用于将前m个所述卸载原因分为第一组卸载原因和第二组卸载原因，所述第一组卸载原因中包括第一个所述卸载原因，所述第二组卸载原因中包括第二个所述卸载原因至第m个所述卸载原因；
    所述生成单元，用于根据所述第一组卸载原因生成第一级所述卸载界面，根据所述第二组卸载原因生成第二级所述卸载界面。
  15. 根据权利要求11至14任一所述的装置，其特征在于，所述应用程序是操作系统管理类应用程序；
    所述分析模块，用于当所述个性化使用信息包括弹窗广告的消失时间时，确定是否存在第一卸载原因，所述第一卸载原因是所述弹窗广告的消失时间在第一阈值内，所述第一卸载原因的解决信息包括关闭所述弹窗广告。
  16. 根据权利要求11至14任一所述的装置，其特征在于，所述应用程序是操作系统管理类应用程序；
    所述分析模块，还用于当所述个性化使用信息包括应用程序的安装信息时，确定是否存在第二卸载原因，所述第二卸载原因是安装有与所述应用程序属于同一类型的其它应用程序，所述第二卸载原因的解决信息包括显示所述应用程序的优势功能信息。
  17. 根据权利要求11至14任一所述的装置，其特征在于，所述应用程序是操作系统管理类应用程序；
    所述分析模块，还用于当所述个性化使用信息包括垃圾清理功能的使用记录时，确定是否存在第三卸载原因，所述第三卸载原因是未使用所述垃圾清理功能的时间超过第二阈值，所述第三卸载原因的解决信息包括使用所述垃圾清理功能。
  18. 根据权利要求11至14任一所述的装置，其特征在于，所述应用程序是操作系统管理类应用程序；
    所述分析模块，还用于当所述个性化使用信息包括系统盘清理功能的使用记录时，确定是否存在第四卸载原因，所述第四卸载原因是未使用所述系统盘清理功能的时间超过第三阈值，所述第四卸载原因的解决信息包括使用所述系统盘清理功能。
  19. 一种终端，其特征在于，所述终端包括处理器和存储器，所述存储器中存储有至少一条指令、至少一段程序、代码集或指令集，所述至少一条指令、所述至少一段程序、所述代码集或指令集由所述处理器加载并执行以实现如权利要求1至10任一所述的卸载界面的显示方法。
  20. 一种计算机可读存储介质，其特征在于，所述存储介质中存储有至少一条指令、至少一段程序、代码集或指令集，所述至少一条指令、所述至少一段程序、所述代码集或指令集由所述处理器加载并执行以实现如权利要求1至10任一所述的卸载界面的显示方法。
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