WO2018012667A1 - Système de commande de produit en ligne et procédé associé - Google Patents

Système de commande de produit en ligne et procédé associé Download PDF

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Publication number
WO2018012667A1
WO2018012667A1 PCT/KR2016/009487 KR2016009487W WO2018012667A1 WO 2018012667 A1 WO2018012667 A1 WO 2018012667A1 KR 2016009487 W KR2016009487 W KR 2016009487W WO 2018012667 A1 WO2018012667 A1 WO 2018012667A1
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WO
WIPO (PCT)
Prior art keywords
product
information
related information
buyer
smartphone
Prior art date
Application number
PCT/KR2016/009487
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English (en)
Korean (ko)
Inventor
김태구
Original Assignee
김태구
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 김태구 filed Critical 김태구
Publication of WO2018012667A1 publication Critical patent/WO2018012667A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/03—Arrangements for converting the position or the displacement of a member into a coded form
    • G06F3/041—Digitisers, e.g. for touch screens or touch pads, characterised by the transducing means
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W88/00—Devices specially adapted for wireless communication networks, e.g. terminals, base stations or access point devices
    • H04W88/02—Terminal devices

Definitions

  • the present invention relates to an online merchandise ordering system and method thereof, and more particularly, to an online merchandise ordering system and method for easily ordering online merchandise in an electronic commerce using a shopping mall related application service installed in a smart phone. It is about.
  • Online shopping is the act of shopping on the Internet. Sometimes auctions are available, in addition to simple purchases.
  • Open market / open market or online marketplace / online marketplace (Online marketplace or Online ecommerce marketplace) is a place where individual sellers directly sell goods on the Internet unlike traditional online shopping malls. It is possible to sell at a lower price than before by omitting intermediate profits from online shopping malls and connecting sellers and buyers directly.
  • the purchaser registers a product that satisfies the need for purchase in a shopping cart and goes through several steps until the payment is made. There is inconvenience in this process.
  • the purchase of goods online there may be specific requirements that require a connection with a counselor, and there may be a purchaser who prefers to connect with a counselor rather than the purchase of goods online.
  • an object of the present invention is to provide an online product ordering system and a method for easily ordering an online product using a shopping mall-related application service installed on a smartphone.
  • An online goods ordering system provides a buyer with information on at least one product and, if a product related information transmission signal is input, a smartphone for transmitting the product related information; And a call center that receives the product related information and is connected to the smartphone, wherein the product related information transmission signal is a touch signal for touching the product displayed on the smartphone at least once.
  • an online product ordering method includes: receiving, by the terminal, a signal relating to transmission of product related information included in a purchase list displayed on a terminal of a buyer; Transmitting, by the terminal, the product related information to a call center; And the call center receiving the purchase related information from the terminal of the buyer to determine the purchase.
  • an online product ordering system and method thereof when a specific product is selected using a shopping mall-related application service installed on a smartphone, the product is connected to a call center and the corresponding buyer information required for the order is delivered. You can easily order.
  • FIG. 1 is a block diagram illustrating an overall online ordering system according to an embodiment of the present invention.
  • FIG. 2 is a block diagram of a smartphone according to an embodiment of the present invention.
  • FIG. 3 is a view showing a product ordering process using a smart phone according to an embodiment of the present invention.
  • FIG. 4 is a flowchart illustrating an online product ordering method according to an embodiment of the present invention.
  • the online product ordering system includes a smartphone 100, a shopping mall server 200, and an affiliate company server 300.
  • the smart phone 100 is a phone based on an open operating system that can be freely used and deleted by downloading various application programs desired by a user unlike a general mobile phone (feature phone).
  • Such a smartphone 100 includes all the mobile phones or tablet PCs (Tablet PCs) that do not have all mobile phones or voice call functions with mobile office functions as well as functions such as voice / video call and internet data communication which are commonly used. It is desirable to understand as a communication device.
  • a smartphone 100 may be implemented as a smartphone equipped with a variety of open operating system.
  • the smartphone 100 refers to a terminal capable of wireless communication, and any device may be applied as long as the terminal is capable of transmitting and receiving data through a network including the Internet. That is, the smartphone 100 may include at least one notebook PC, a tablet PC, and other portable and mobile terminals having a short message transmission function and a network connection function.
  • the smartphone 100 applied to the embodiment of the present invention downloads an application (eg, an auction app) and an affiliate program related to an open market through an app store, for example, an application related to a shopping mall. And partner-related application services, respectively.
  • an application eg, an auction app
  • an affiliate program related to an open market through an app store, for example, an application related to a shopping mall.
  • partner-related application services respectively.
  • the smartphone 100 is connected to the online shopping mall server 200 and the affiliate server 300 through the communication network 10, respectively, the communication network 10 is a large communication network capable of large capacity, long distance voice and data services
  • a communication network that is a high-speed backbone network, and may be a next-generation wireless network including WiFi, Wibro, Wimax, etc. for providing Internet or high-speed multimedia services.
  • the Internet is a TCP / IP protocol and various services existing in the upper layer, that is, HTTP (Hyper Text Transfer Protocol), Telnet, FTP (File Transfer Protocol), DNS (Domain Name System), SMTP (Simple) It refers to a global open computer network architecture that provides Mail Transfer Protocol (SNMP), Simple Network Management Protocol (SNMP), Network File Service (NFS), Network Information Service (NIS), and the like. It provides an environment that allows access to the online shopping mall server 200 and affiliate server 300 to be described later.
  • the Internet may be a wired or wireless Internet, or may be a core network integrated with a wired public network, a wireless mobile communication network, or a portable Internet.
  • a trading relay service such as a product or various services of the online shopping mall server 200 may be used.
  • the purchaser may register as a customer of the service of the online shopping mall server 200 through his smart phone 100, and the buyer information registered by the registered buyer is registered as the buyer information DB of the online shopping mall server 200 ( 210 may be stored.
  • the DB may refer to a functional and structural combination of software and hardware that stores information corresponding to each database.
  • the shopping mall server 200 performs a function of providing a service to purchase a specific product having a unique product number registered through an affiliate company using a shopping mall related application service installed in the smartphone 100.
  • the shopping mall server 200 may include a buyer information DB 210 and a product information DB 220 and may be connected to the call center 250. The process of connecting to the call center 250 from the smartphone 100 will be described later with reference to FIG. 3.
  • the buyer information DB 210 stores information related to the buyer. For example, the shipping address, recipient's contact information, membership level, recently ordered product, purchase amount, and category of purchased product can be stored.
  • the product information DB 220 is a DB in which information on various selling products is recorded, and the corresponding information may be read or updated by new selling product information by the shopping mall server 200.
  • the unique product number may include, for example, at least one of the application specific number associated with the affiliate company, product code, order option code, discount information code.
  • the affiliate server 300 functions to perform a service in response to an order for a specific product based on the payment related information transmitted from the shopping mall server 200 and corresponding buyer information required for the order.
  • FIG. 2 is a block diagram of a smartphone according to an embodiment of the present invention.
  • the smartphone 100 may include a communication unit 102, an input unit 104, a control unit 106, a memory unit 108, and a display unit 110.
  • the communication unit 102 enables the smartphone to communicate data with the outside via the communication network 10.
  • the input unit 104 is composed of numeric keys for dialing and function keys for various functions.
  • the input unit 104 generates a key signal corresponding to a key pressed by the user and outputs it to the controller 106.
  • the control unit 106 controls the overall operation of the smartphone, and in particular in the present invention outputs the product information data transmitted from the data server of the shopping mall via the SMS server to the display unit and the payment approval when ordering the goods selected by the user Ask your provider.
  • Product information may be composed of the items of the product, the name of the shopping mall and the price of the product.
  • the memory unit 108 stores data necessary for controlling the smartphone, and in particular, the present invention stores product information data about the item of the product transmitted from the data server of the shopping mall, the name of the shopping mall and the price of the product through the SMS server. do.
  • the display unit 110 displays the current state and the operating state of the smartphone under the control of the controller 106.
  • the display unit 110 displays the product information data corresponding to each product in response to a command of the controller 106, displays the name of the shopping mall and the price of the product, and sends a product order request signal to the controller 106 by the user's selection. Once entered, this can indicate the order and approval process.
  • FIG. 3 is a view showing a product ordering process using a smart phone according to an embodiment of the present invention.
  • the image 20 of the product or the related product description 21 is displayed on the display unit of the smartphone 100.
  • the call is connected to the call center 250.
  • a call is connected to the call center, and an order and payment can be made through a call with a counselor.
  • the terminal of the agent receiving the related call of the call center receives information on the product selected by the buyer, and receives and displays information on the stock status, similar products, and related products of the related products from the partner server 300. In the course of talking to the buyer, it can provide information about the stock status of related products, similar products and related products.
  • the counselor of the call center may orally recommend other products through the user's smartphone, and information about the other products may be displayed on the buyer's smartphone 100 by a popup method.
  • the buyer may receive information about other products in addition to the product which he / she wants to purchase initially, and may decide whether to purchase.
  • the agent checks the buyer's shipping address and payment method through the information stored in the buyer information DB 210 for the product determined to be purchased, and delivers the information about the completed product to the affiliate server 300 so that the delivery is made. can do.
  • the terminal of the agent of the call center receives the information on the related products, and can receive and display information on the stock status, similar products, related products of the related products from the partner server 300, the agent makes a purchase Orders and payments can be made by calling the desired customer.
  • a buyer inputs a touch such as a figure or a line to the image 20 or the related product description 21 of the product through the display unit of the smartphone 100, an order is applied through a classification according to a predetermined input method or Can be classified as store of interest. Such information may be transferred to the shopping mall server 200.
  • inputting a touch while drawing a circle on the product image 20 may be connected to the order request phone, and when touched while drawing a triangle, it may be stored as a product of interest.
  • FIG. 4 is a flowchart illustrating an online product ordering method according to an embodiment of the present invention.
  • the buyer logs in via the smartphone (S100) and receives the product information.
  • the buyer's related information can be confirmed.
  • the buyer searches for a product to purchase (S200)
  • the smartphone receives the information about the purchase list (S300).
  • the purchase list includes information on the selected product when the product is selected by the purchaser.
  • a transmission signal for transmitting product-related information is received (S400).
  • the transmission signal may mean that the buyer touches the image of the product displayed on the smartphone or the related product description at least once.
  • the smartphone Upon receiving such a transmission signal, the smartphone transmits information about a related product to a shopping mall server or a call center (S500).
  • a telephone connection to the call center may be attempted at step S500.
  • the buyer's information is delivered to the call center, the call center may attempt to make a phone call to the buyer's smartphone.
  • the order for a specific product is received and the payment proceeds (S600).
  • the call center is provided with payment related information and relevant buyer information necessary for ordering, it is necessary to confirm purchase completion of a specific product purchased by the corresponding buyer through an affiliate related application service installed in the smartphone 100 of the buyer.
  • the purchase completion notification message may be displayed.
  • the confirmation notification message may be transmitted in the form of a short message service (SMS).
  • SMS short message service

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  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Finance (AREA)
  • Theoretical Computer Science (AREA)
  • Accounting & Taxation (AREA)
  • Strategic Management (AREA)
  • General Physics & Mathematics (AREA)
  • Physics & Mathematics (AREA)
  • Development Economics (AREA)
  • General Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Economics (AREA)
  • General Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Game Theory and Decision Science (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Human Computer Interaction (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

Selon un mode de réalisation, la présente invention concerne un procédé de commande de produit en ligne qui comprend : la réception, par le terminal d'un acheteur, d'un signal pour la transmission d'informations relatives à un produit incluses dans une liste d'achats affichée sur le terminal de l'acheteur ; la transmission des informations relatives au produit à un centre d'appels par le terminal de l'acheteur ; et la réception par le centre d'appels d'informations relatives à l'achat en provenance du terminal de l'acheteur, un achat étant ainsi déterminé.
PCT/KR2016/009487 2016-07-15 2016-08-26 Système de commande de produit en ligne et procédé associé WO2018012667A1 (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
KR20160090196 2016-07-15
KR10-2016-0090196 2016-07-15

Publications (1)

Publication Number Publication Date
WO2018012667A1 true WO2018012667A1 (fr) 2018-01-18

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PCT/KR2016/009487 WO2018012667A1 (fr) 2016-07-15 2016-08-26 Système de commande de produit en ligne et procédé associé

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Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR20130118183A (ko) * 2012-04-19 2013-10-29 안종오 스마트 단말을 이용한 하이브리드 전자상거래 제공방법 및 이를 위한 프로그램을 기록한 컴퓨터로 판독가능한 기록매체
KR20140094235A (ko) * 2013-01-21 2014-07-30 (주)브라이니클 이동 단말기를 이용한 쇼핑방법 및 이동 단말기를 이용한 사용자 인터페이스
KR20150050784A (ko) * 2013-10-31 2015-05-11 에스케이플래닛 주식회사 쇼핑 서비스 제공 장치, 방법 및 그 시스템
KR20150080393A (ko) * 2013-12-31 2015-07-09 주식회사 케이피앤피인터내셔널 모바일 홈쇼핑 서비스 제공 방법
KR20160021937A (ko) * 2014-08-18 2016-02-29 주식회사 포워드벤처스 쇼핑 서비스 제공 시스템 및 쇼핑 서비스 제공 방법

Patent Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR20130118183A (ko) * 2012-04-19 2013-10-29 안종오 스마트 단말을 이용한 하이브리드 전자상거래 제공방법 및 이를 위한 프로그램을 기록한 컴퓨터로 판독가능한 기록매체
KR20140094235A (ko) * 2013-01-21 2014-07-30 (주)브라이니클 이동 단말기를 이용한 쇼핑방법 및 이동 단말기를 이용한 사용자 인터페이스
KR20150050784A (ko) * 2013-10-31 2015-05-11 에스케이플래닛 주식회사 쇼핑 서비스 제공 장치, 방법 및 그 시스템
KR20150080393A (ko) * 2013-12-31 2015-07-09 주식회사 케이피앤피인터내셔널 모바일 홈쇼핑 서비스 제공 방법
KR20160021937A (ko) * 2014-08-18 2016-02-29 주식회사 포워드벤처스 쇼핑 서비스 제공 시스템 및 쇼핑 서비스 제공 방법

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