WO2017100966A1 - Passenger ticket purchase and ticket validation information management system - Google Patents

Passenger ticket purchase and ticket validation information management system Download PDF

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Publication number
WO2017100966A1
WO2017100966A1 PCT/CN2015/000938 CN2015000938W WO2017100966A1 WO 2017100966 A1 WO2017100966 A1 WO 2017100966A1 CN 2015000938 W CN2015000938 W CN 2015000938W WO 2017100966 A1 WO2017100966 A1 WO 2017100966A1
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WIPO (PCT)
Prior art keywords
ticket
passenger
information
ticket checking
management system
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PCT/CN2015/000938
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French (fr)
Chinese (zh)
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张会珍
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张会珍
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07BTICKET-ISSUING APPARATUS; FARE-REGISTERING APPARATUS; FRANKING APPARATUS
    • G07B1/00Machines for printing and issuing tickets
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/26Government or public services

Definitions

  • the invention relates to the technical field of ticket purchase ticket information automation, in particular to a passenger ticket purchase ticket information management system.
  • the passenger’s ticket inspection procedure will not be passed and the passenger will be in danger of being forced to evict the vehicle. Therefore, regardless of whether the passenger's ID card is placed in the wallet or in the suitcase or has been placed on the luggage rack, it must be taken out and checked by the flight attendant, causing inconvenience to the passenger and affecting the passenger's feeling of riding.
  • a passenger ticket purchase ticket information management system comprising a data center of a passenger transportation center, wherein the database end of the passenger transportation center is respectively connected with a ticket purchasing device, a ticket checking device and a ticket checking device;
  • the database end of the passenger transportation center is configured to receive, compare, store, and output train train information, seat information, and passenger information, and match the received passenger ticket purchase, check-in and ticket inspection information with passenger information;
  • the ticket purchasing device is used for passenger ticket purchase.
  • the ticket purchasing device transmits the passenger's ticket purchasing information to the passenger center database end, and matches the passenger information stored in the customer center database end. ;
  • the ticket checking device is used for station ticket checking, and the ticket checking device transmits the identified passenger ticket checking information to the passenger transportation center database end, and matches the passenger information stored in the customer center database end;
  • the ticket checking device transmits the identified passenger ticket checking information to the passenger center database end, and stores it in the customer center The passenger information on the database side is matched.
  • the passenger ticket purchase ticket information management system further includes an information collecting device connected to the ticket purchasing device, the ticket checking device, and the ticket checking device, respectively.
  • the information collecting device adopts one or more of a barcode recognizer, a two-dimensional code recognizer, an image collecting device, an iris collecting device, a fingerprint collecting device, a vein collecting device, and a voiceprint collecting device.
  • the ticket purchasing apparatus includes a mobile ticket purchasing apparatus wirelessly connected to a passenger terminal database end, and a ticket vending machine for outputting a ticket and/or a smart card.
  • the ticket sales card machine is divided into a station ticket sales card machine and a foreign ticket card sales machine.
  • the smart card includes a one-time smart card and a permanent smart card.
  • the mobile ticket purchasing device uses a smartphone or a tablet.
  • the ticket checking device includes an inbound security gate and a passenger ticket gate, and the inbound security gate and the passenger ticket gate are connected to the passenger center database end through a signal line.
  • the passenger ticket gate includes at least four ticket gates, which are a mobile phone identification ticket gate, a smart card identification ticket gate, a ticket ticket gate, and an ID card identification ticket gate.
  • the ticket checking device comprises a train ticket checking device and an exit ticket checking channel, and the train ticket checking device and the exit port ticket checking channel are connected to the passenger terminal database end through a signal line.
  • the train ticket checking device includes a train passenger information database end and a car information relay station connected by a signal line, and an information display respectively connected to the train passenger information database end and the car information relay station; the train ticket checking device further includes a cabin door ticket checking device, a seat ticket checking device, a passenger sensor, a passenger reminder player, a flight attendant holding a ticket checker, wherein the car door door ticket checking device, the seat ticket checking device, the passenger sensor, and the passenger reminding player all pass signals
  • the line is connected to the car information relay station, and the flight attendant holds the ticket checker wirelessly connected to the car information relay station.
  • the information display is divided into a train passenger information display and a passenger compartment information display.
  • the exit channel of the exit port includes at least four channels, namely, a mobile phone identification checkout exit channel, a smart card identification checkout exit channel, a ticket identification checkout exit channel, and an ID card identification checkout exit channel. .
  • the smart card identification checkout exit channel is divided into a permanent smart card identification checkout outbound channel and a one-time smart card identification checkout outbound channel.
  • the superior effect of the present invention is that the passenger ticket purchase ticket information management of the present invention can realize intelligent ticket purchase, ticket checking, ticket inspection, and the passenger can not provide the ticket during the ticket checking and ticket checking process.
  • Physical evidence such as ID cards and mobile phone information, passengers can check and check tickets without being disturbed, reducing the workload of manual ticket checking and ticket inspection.
  • the work efficiency is not less than 95%.
  • FIG. 1 is a flow chart showing the overall function of the passenger ticket checking information management system of the present invention
  • FIG. 2 is a flow chart of purchasing tickets using the passenger ticket checking information management system of FIG. 1;
  • FIG 3 is a flow chart of the ticket checking using the passenger ticket checking information management system of Figure 1;
  • FIG. 4 is a flow chart of the ticket checking using the passenger ticket checking information management system of FIG. 1.
  • 1- Passenger transportation center database terminal 2-purchasing device, 21-mobile ticketing equipment, 211-passenger ticketing mobile phone, 212-passenger ticketing computer, 22-ticket sales card machine, 221-station ticket sales card machine, 222 - Off-site ticket card vending machine, 23-ticket, 24-smart card, 241-disposable smart card, 242-permanent smart card, 25-ID card, 3-check-in device, 31-inbound security door, 32-pass ticket check-in Port, 321 - mobile phone identification ticket gate, 322 - smart card identification ticket gate, 323 - ticket ticket gate, 324 - ID card identification ticket gate, 4- ticket inspection device, 41 - train ticket inspection device, 411 - train passenger information database end 412-Car information relay station, 413-train passenger information display, 414-car passenger information display, 415-car door check-in device, 416-seat ticket check device, 417-passenger sensor, 418-passenger reminder player, 419- Flight attendant holding ticket checker,
  • a passenger ticket checking information management system includes a passenger transportation center database terminal 1, and the passenger transportation center database terminal 1 and the ticket purchasing device 2, the ticket checking device 3, and the ticket checking device respectively. 4; further comprising an information collecting device (not shown) connected to the ticket purchasing device 2, the ticket checking device 3, and the ticket checking device 4, respectively.
  • the passenger center database end 1 is used as a core unit of the information management system of the present invention, and is used for receiving, comparing, storing, and outputting train information, seat information, and passenger information, and purchasing tickets, checking tickets, and receiving passengers.
  • the ticket inspection information is matched with the passenger information.
  • the information collecting device is configured to collect identity information of the passenger, such as name, ID card number, ticket barcode, ticket QR code, passenger avatar, iris information, fingerprint information, vein information, voiceprint information, mobile phone Information, mobile phone identification code, etc. It should be noted that the passengers stored in the database terminal 1 of the passenger transportation center are required. The information is correct and is the true identity of the passenger.
  • FIG. 2 is a flow chart of purchasing tickets using the passenger ticket checking information management system of the present invention.
  • the ticket purchasing device 2 is used for passenger ticket purchase, and when the passenger purchases the ticket through the ticket purchasing device 2, the ticket purchasing device 2 transmits the passenger's ticket purchasing information to the passenger transportation center database end 1 and The passenger information stored in the customer center database end 1 is matched; if the ticket purchase information is successfully matched with the passenger information of the passenger center database end 1, the passenger center database end 1 records the information of the passenger purchase success; if the matching fails, the ticket is purchased.
  • Device 2 reminds the passenger to submit the correct identity information to re-purchase the ticket.
  • the ticket purchasing apparatus 2 includes a mobile ticket purchasing apparatus 21 that is wirelessly connected to the passenger terminal database end 1, and a ticket vending machine 22 for outputting the ticket 23 or the smart card 24. Further, the ticket vending machine 22 is divided into a station ticket vending machine 221 and a foreign ticket vending machine 222.
  • the mobile ticketing device 21 is connected to the passenger center database terminal 1 via a network, and the ticket vending machine 22 can be connected to the passenger center database terminal 1 via a signal line and the passenger center database terminal 1, or also via the wireless network.
  • the ticket purchasing device 2 sends the above information to the passenger terminal database. 1.
  • the passenger terminal database end 1 binds the passenger's ID card information, the ride information, and the mobile phone information, and matches the passenger information in the terminal 1 of the passenger transportation center. Further, the mobile ticket purchasing device 21 adopts a smart phone or a tablet computer. In this embodiment, a passenger ticket purchasing mobile phone 211 and a passenger ticket purchasing computer 212 are used.
  • the identity card 25 can be held, and the passenger ticket purchase mobile phone 211 can directly enter the station, and the ticket sales card machine 22 of the station can be used to take the ticket 23 or the smart card 24, and the ticket 23 or the smart card 24 can be taken. Station by car.
  • the ticket vending machine 22 transmits the identification information of the ticket 23 or the identification information of the smart card 24 to the passenger transportation center database end 1, and the passenger transportation center database end 1 identifies the identification information of the ticket or
  • the identification information of the smart card is bound to the identity information of the passenger.
  • the ticket vending machine 22 may be provided as an integrated machine of a ticket vending machine or a ticket vending machine, or may be separately provided by a ticket vending machine or a ticket vending machine.
  • the smart card 24 is a contactless smart identification card and adopts radio frequency identification technology.
  • the smart card 24 includes a one-time smart card 241 and a permanent smart card 242.
  • the one-time smart card 241 is valid when the next ride is valid, and is recovered when the vehicle is out of the station; the permanent smart card 242 can be automatically used when the ticket is purchased next time, and does not need to be recycled when exiting the station.
  • the ticket checking device 3 does not distinguish the category of the smart card 24, as long as the passenger carries his or her smart card 24, regardless of whether the passenger places the smart card 24 on any part of the body, as long as it does not need to be presented when passing through the ticket checking device 3, The ticket checking device 3 is automatically recognizable.
  • the passenger needs to return the one-time smart card 241, and the passenger carrying the permanent smart card 242 can exit the station without presenting their respective permanent smart card 242.
  • FIG. 3 is a flow chart showing the ticket checking method of the passenger ticket checking information management system according to the present invention.
  • the ticket checking device 3 is used for station ticket checking, and the ticket checking device 3 transmits the identified passenger ticket checking information to the passenger center database end 1 and matches with the passenger information stored in the passenger center database end 1; if the ticket checking information If the passenger information of the passenger center database end 1 is successfully matched, the passenger passes the check-in; if the match fails, the passenger cannot pass.
  • the ticket checking device 3 includes an inbound security gate 31 and a passenger ticket gate 32, and the inbound security gate 31 and the passenger ticket gate 32 are connected to the passenger center database end 1 through signal lines.
  • the inbound security gate 21 can identify the smart card 24 and the mobile phone in a non-contact manner, and identify the identity card 25 and the ticket 23 by contact.
  • the information collection device is used to extract and identify the passenger's identity information, such as passenger avatar, iris, fingerprint, and the like. All passengers entering the inbound security gate 21 need to go through the process of extracting and identifying the above identity information one by one. Only the inbound security gate 21 confirms that the inspected passenger is in conformity with the ticket purchaser, the number of trips allowed to enter the station and not carried When the dangerous goods are allowed to enter the station, the station security door 21 takes a picture of each passenger head image of the waiting station and transmits the photographed avatar information to the passenger center database end 1 and the passenger ticket purchasing information. Bind.
  • the passenger ticket gate 32 includes four ticket gates, which are a mobile phone identification ticket gate 321 , a smart card identification ticket gate 322 , a ticket ticket gate 323 , and an ID card identification ticket gate 324 .
  • the passenger ticket gate 32 detects that the passenger ride information matches the current train, the ride is permitted.
  • the mobile phone identification ticket gate 321 and the smart card identification ticket gate 322 are in non-contact manner, and the ticket ticket gate 323 and the ID card identification ticket gate 324 are in contact mode for ticket checking.
  • FIG. 4 is a flow chart of the ticket checking using the passenger ticket checking information management system of the present invention.
  • the ticket checking apparatus 4 transmits the identified passenger ticket checking information to the passenger center database terminal 1 and matches the ticket purchasing information stored in the customer center database terminal 1.
  • the ticket checking device 4 of the present invention includes a train ticket checking device 41 and an exit port ticket checking channel 42, and the train ticket checking device 41 and the exit port ticket checking channel 42 are connected to the passenger center database end 1 through signal lines.
  • the train ticket checking device 41 includes a train passenger information database end 411 and a car information relay station 412 connected by a signal line, and an information display connected to the train passenger information database end 411 and the car information relay station 412, respectively;
  • the display is divided into a train passenger information display 413 and a passenger compartment information display 414.
  • the train ticket checking device 4 further includes a cabin door ticket checking device 415, a seat ticket checking device 416, a passenger sensor 417, a passenger reminder player 418, a flight attendant handheld ticket checker 419, wherein the cabin door ticket checking device 415, The seat ticket checking device 416, the passenger sensor 417, and the passenger reminder player 418 are all connected to the car information relay station 412 via a signal line, and the flight attendant handheld ticket checker 419 is wirelessly connected to the car information relay station 412.
  • the flight attendant handheld ticket checker 419 of the present invention is provided with an information collecting device. Further, the information collecting device adopts a barcode recognizer and a two-dimensional code One or more of an identifier, an image acquisition device, an iris collection device, a fingerprint collection device, a vein collection device, and a voiceprint collection device.
  • the train passenger information display 413 is used to display information of passengers on the train
  • the cabin information display 414 is used to display information of passengers in the train.
  • the cabin door ticket checking device 415 is configured to collect information for each passenger entering the car and verify the passenger information collected by the inbound security door 21, such as collecting avatar image information; if checked, if it is the car
  • the passengers will play the “please enter” voice prompt through the player. If it is not the passenger of the car, the voice prompt “Please go to the X car” will be played to prevent the passenger from getting the wrong car.
  • the passenger sensor 417 detects presence or absence of a passenger on the seat of the passenger compartment, and transmits the detection result to the cabin information relay station 412 and the train passenger information database terminal 411 via a signal line, the passenger sensor 417 having passengers for each seat Statistics are performed to facilitate the car information relay station 412 and the train passenger information database terminal 411 to count passenger information.
  • the train passenger information database end 411 further controls the image capturing device and/or the iris collecting device disposed on the seat to collect the avatar image information and the iris information of the passenger on the corresponding seat according to the detection result of the passenger sensor 417, and
  • the collected data information is transmitted to the car information relay station 412 and the train passenger information database terminal 411, and the car information relay station 412 and the train passenger information database terminal 411 respectively display the passenger's seat number and the ticket seat number at the corresponding time. Information on the display.
  • the fingerprint collection device, the vein collection device, and the voiceprint collection device can also be used to collect the passenger's information for verification.
  • the passenger reminder player 418 separately gives a voice reminder to each passenger who is about to get off the station, such as "Mr./Ms., the next stop is your destination XX station, please carry your carry-on. Items are queued at the front door of the car to get off.” If the passenger does not get off after arriving at the station, the passenger reminder player 418 will perform an audible and visual alarm through an alarm device (not shown) and notify the flight attendant to the seat to urge the passenger to get off the vehicle.
  • the passenger reminder player 418 can be used to play ride safety knowledge, television, movies, TV shows or advertisements, etc., and passengers wear headphones to learn or appreciate.
  • the train passenger information database end is used for passengers who have no ticket, no ticket, or no ticket through the automatic ticket checking device such as avatar check, iris check, fingerprint check, and vein check.
  • 411 informs the flight attendant to carry the individual ticket check processing to the designated passenger through the cabin information relay station 412 in accordance with the cabin attendant's jurisdiction, thereby improving the ticket checking efficiency.
  • the exit ticket inspection channel 42 includes four, which are a mobile phone identification checkout exit channel 421, a smart card identification checkout exit channel 422, a ticket identification checkout exit channel 423, and an ID card identification check ticket.
  • Outbound channel 424 the smart card identification checkout outbound channel 422 is divided into a permanent smart card identification checkout outbound channel and a one-time The smart card identifies the outbound channel of the ticket.
  • the mobile phone identification checkout outbound channel 421 is configured to identify mobile phone chip information; the smart card identification checkout outbound channel 422 is used to identify the one-time smart card 241 and the permanent smart card 242; the ticket identification checkout exit channel 423 For identifying the ticket 23, such as the currently used paper ticket; the ID card identification checkout exit channel 424 is used to identify the chip information of the ID card, and the ID card refers to the resident 2 with the identification chip inside. Generation ID card.
  • the passengers select the corresponding outbound passage according to various ticket identification methods. The passengers with the ID card ride out of the station through the ID card identification checkout exit channel 424, and the passengers with the mobile phone signal ride identify through the mobile phone.
  • the check-out outbound channel 421 is outbound, and the passenger holding the one-time smart card 241 and the permanent smart card 242 needs to select the corresponding permanent smart card to identify the check-out exit channel or the one-time smart card to identify the check-out outbound channel; specifically, The passenger holding the one-time smart card 241 needs to insert the one-time smart card 241 into the exit gate of the exit port to exit the station, so as to be recycled and recycled, which is energy-saving and environmentally friendly; the passenger holding the permanent smart card 242 does not need to be presented when passing through the ticket inspection channel. The ticket is passed.
  • the exit ticket inspection channel 42 transmits the passenger's outbound information to the passenger center database end 1, which uses the smart card 24 The right to exit the way will then expire.
  • the sound and light alarm is notified to the ticket inspector through the alarm device for processing.
  • the passenger ticket purchase ticket information management system describes the operation mode of the information management system of the present invention in a manner of purchasing tickets by the mobile ticket purchasing device 21.
  • the passenger uses the passenger ticket purchase mobile phone 211 to access the ticket purchase website, and pre-registers the identity information to purchase the ticket, and the passenger transportation center database end 1 binds the passenger's mobile phone information, ID card information, and ticket information, and the passengers will enter the station when entering the station.
  • the mobile phone is carried in any part of the body, and when entering the entrance security gate 31, the image information of the passenger's avatar is collected by the image acquisition device, and the mobile phone information of the passenger is recognized by the mobile phone identification ticket gate 321 , and at the same time, the passenger transportation
  • the central database end 1 checks the passenger's identity card 25 information and the ticket 23 information, and binds the passenger's avatar image information to the ID card 25 information and the ticket 23 information through the passenger center database end 1.
  • the passenger carries the mobile phone and the personal belongings through the non-contact mobile phone identification ticket gate 321 for ticket checking.
  • the ticket gate identifies the passenger's mobile phone information in a non-contact manner, and retrieves the passenger's ticket information and the current ticket checking. Release when the train information is consistent.
  • the car door check-in device 415 takes a picture of the passenger's picture and compares the passenger's ticket 23 with the voice prompt of "please get on the car".
  • the passenger finds his seat and sits in the seat.
  • the front seat ticket checking device 416 if installed on the back of the front seat, takes a picture of the passenger's head and checks the passenger's ticket 23 information to verify that the passenger is a valid passenger on the train.
  • the passenger reminder player 418 will automatically play "Mr./Ms., the next stop is XXX station. Now, please bring your own belongings to the front door of the car and wait in line to get off the voice prompt.
  • passengers carry their mobile phones and items with you, and do not show the mobile phone when the mobile phone recognizes the ticket exit channel 421.
  • the mobile phone identification checkout outbound channel 421 verifies the passenger's ticket 23 information by identifying the passenger's mobile phone information; if it is within the valid range, the station is successfully exited.

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Abstract

The present invention relates to a passenger ticket purchase and ticket validation information management system, comprising a passenger transportation centre database end, wherein the passenger transportation centre database end is respectively connected to a ticket purchase apparatus, a ticket check apparatus and a ticket validation apparatus. The advantageous effects of the present invention lie in that by adopting the passenger ticket purchase and ticket validation information management system in the present invention, intelligent ticket purchase, ticket check and ticket validation can be realized; in addition, during ticket check and ticket validation processes, a passenger does not need to provide physical evidence, such as a ticket, an identity card or mobile phone information, and ticket check and ticket validation are realized without the passenger being disturbed, the workload of a manual ticket check and ticket validation is reduced, and the working efficiency is not lower than 95%.

Description

一种乘客购票验票信息管理系统Passenger ticket purchase ticket information management system 技术领域Technical field
本发明涉及购票验票信息自动化技术领域,具体涉及一种乘客购票验票信息管理系统。The invention relates to the technical field of ticket purchase ticket information automation, in particular to a passenger ticket purchase ticket information management system.
背景技术Background technique
目前,乘客购票、检票、验票等工作都存在人工工作量大、无效重复工作多、自动化智能化程度低等现象。如乘客进站、出站检验票时不论乘客携带多少行李物品都必须腾出一只手来出示身份证和车票,增加了乘客通过检票口的困难,降低了乘客进出站检验票的速率。另外,列车乘务员验票时需要每一位乘客都必须提交本人的身份证和车票,通过网络购票而没有领取车票的乘客则需要提交身份证和手机短信或微信信息,如果乘客没有手机则乘务员必须登记乘客的姓名和身份证号码去找列车长进行核验,如果乘客找不到身份证就无法通过乘务员的验票程序,该乘客将面临被强制驱逐下车的危险。所以不论乘客的身份证是放在钱夹内还是放在皮箱中或已经放在了行李架上了也必须取出来交由乘务员进行核对,给乘客带来不便,影响乘客乘车的心情。At present, passengers' ticket purchases, ticket inspections, ticket inspections, etc. all have the phenomenon of large manual workload, ineffective repetitive work, and low degree of automation and intelligence. If a passenger enters the station or exits the ticket, no matter how many luggage items the passenger carries, he must vacate one hand to present the identity card and the ticket, which increases the difficulty of the passenger passing the ticket gate and reduces the rate at which the passenger checks in and out of the station. In addition, the train attendant needs each passenger to submit his/her ID card and ticket when checking the ticket. Passengers who do not receive the ticket through the online ticket need to submit ID card and SMS or WeChat information. If the passenger does not have a mobile phone, the flight attendant The passenger’s name and ID number must be registered to find the train conductor for verification. If the passenger cannot find the ID card, the passenger’s ticket inspection procedure will not be passed and the passenger will be in danger of being forced to evict the vehicle. Therefore, regardless of whether the passenger's ID card is placed in the wallet or in the suitcase or has been placed on the luggage rack, it must be taken out and checked by the flight attendant, causing inconvenience to the passenger and affecting the passenger's feeling of riding.
发明内容Summary of the invention
为了克服现有技术中的缺陷,本发明的目的在于提出一种乘客购票验票信息管理系统。In order to overcome the deficiencies in the prior art, it is an object of the present invention to provide a passenger ticket purchase ticket information management system.
本发明是通过以下技术方案来实现的:The present invention is achieved by the following technical solutions:
一种乘客购票验票信息管理系统,包括客运中心数据库端,所述客运中心数据库端分别与购票装置、检票装置、验票装置连接;其中,A passenger ticket purchase ticket information management system, comprising a data center of a passenger transportation center, wherein the database end of the passenger transportation center is respectively connected with a ticket purchasing device, a ticket checking device and a ticket checking device; wherein
所述客运中心数据库端用于接收、比较、储存、输出列车车次信息、座位信息及乘客信息,并对接收的乘客购票、检票及验票信息与乘客信息进行匹配;The database end of the passenger transportation center is configured to receive, compare, store, and output train train information, seat information, and passenger information, and match the received passenger ticket purchase, check-in and ticket inspection information with passenger information;
所述购票装置用于乘客购票,乘客通过购票装置购买车票时,所述购票装置将乘客的购票信息传输至客运中心数据库端,并与储存于客户中心数据库端的乘客信息进行匹配;The ticket purchasing device is used for passenger ticket purchase. When the passenger purchases the ticket through the ticket purchasing device, the ticket purchasing device transmits the passenger's ticket purchasing information to the passenger center database end, and matches the passenger information stored in the customer center database end. ;
所述检票装置用于车站检票,所述检票装置检票时将识别到的乘客检票信息传输至客运中心数据库端,并与储存于客户中心数据库端的乘客信息进行匹配;The ticket checking device is used for station ticket checking, and the ticket checking device transmits the identified passenger ticket checking information to the passenger transportation center database end, and matches the passenger information stored in the customer center database end;
所述验票装置将识别到的乘客验票信息传输至客运中心数据库端,并与储存于客户中心 数据库端的乘客信息进行匹配。The ticket checking device transmits the identified passenger ticket checking information to the passenger center database end, and stores it in the customer center The passenger information on the database side is matched.
本发明优选为,所述乘客购票验票信息管理系统还包括分别与购票装置、检票装置、验票装置连接的信息采集装置。Preferably, the passenger ticket purchase ticket information management system further includes an information collecting device connected to the ticket purchasing device, the ticket checking device, and the ticket checking device, respectively.
进一步地,所述信息采集装置采用条形码识别器、二维码识别器、图像采集装置、虹膜采集装置、指纹采集装置、静脉采集装置、声纹采集装置中的一种或几种。Further, the information collecting device adopts one or more of a barcode recognizer, a two-dimensional code recognizer, an image collecting device, an iris collecting device, a fingerprint collecting device, a vein collecting device, and a voiceprint collecting device.
本发明优选为,所述购票装置包括与客运中心数据库端无线连接的移动购票设备、及用于输出车票和/或智能卡的售票售卡机。Preferably, the ticket purchasing apparatus includes a mobile ticket purchasing apparatus wirelessly connected to a passenger terminal database end, and a ticket vending machine for outputting a ticket and/or a smart card.
进一步地,所述售票售卡机分为车站售票售卡机、异地票卡代售机。Further, the ticket sales card machine is divided into a station ticket sales card machine and a foreign ticket card sales machine.
进一步地,所述智能卡包括一次性智能卡和永久性智能卡。Further, the smart card includes a one-time smart card and a permanent smart card.
进一步地,所述移动购票设备采用智能手机或平板电脑。Further, the mobile ticket purchasing device uses a smartphone or a tablet.
本发明优选为,所述检票装置包括进站安检门和乘车检票口,且进站安检门、乘车检票口均通过信号线与客运中心数据库端连接。Preferably, the ticket checking device includes an inbound security gate and a passenger ticket gate, and the inbound security gate and the passenger ticket gate are connected to the passenger center database end through a signal line.
进一步地,所述乘车检票口至少包括四个检票口,分别是手机识别检票口、智能卡识别检票口、车票检票口、身份证识别检票口。Further, the passenger ticket gate includes at least four ticket gates, which are a mobile phone identification ticket gate, a smart card identification ticket gate, a ticket ticket gate, and an ID card identification ticket gate.
本发明优选为,所述验票装置包括列车验票装置和出站口验票通道,且列车验票装置、出站口验票通道均通过信号线与客运中心数据库端连接。Preferably, the ticket checking device comprises a train ticket checking device and an exit ticket checking channel, and the train ticket checking device and the exit port ticket checking channel are connected to the passenger terminal database end through a signal line.
进一步地,所述列车验票装置包括通过信号线连接的列车乘客信息数据库端和车厢信息中继站,以及分别与列车乘客信息数据库端、车厢信息中继站连接的信息显示器;所述列车验票装置还包括车厢门口验票装置、座位验票装置、乘客传感器、乘客提醒播放器、乘务员手持验票器,其中,所述车厢门口验票装置、座位验票装置、乘客传感器、乘客提醒播放器均通过信号线与车厢信息中继站连接,所述乘务员手持验票器与车厢信息中继站无线连接。Further, the train ticket checking device includes a train passenger information database end and a car information relay station connected by a signal line, and an information display respectively connected to the train passenger information database end and the car information relay station; the train ticket checking device further includes a cabin door ticket checking device, a seat ticket checking device, a passenger sensor, a passenger reminder player, a flight attendant holding a ticket checker, wherein the car door door ticket checking device, the seat ticket checking device, the passenger sensor, and the passenger reminding player all pass signals The line is connected to the car information relay station, and the flight attendant holds the ticket checker wirelessly connected to the car information relay station.
进一步地,所述信息显示器分为列车乘客信息显示器和车厢乘客信息显示器。Further, the information display is divided into a train passenger information display and a passenger compartment information display.
进一步地,所述出站口验票通道至少包括四个,分别是手机识别验票出站通道、智能卡识别验票出站通道、车票识别验票出站通道、身份证识别验票出站通道。Further, the exit channel of the exit port includes at least four channels, namely, a mobile phone identification checkout exit channel, a smart card identification checkout exit channel, a ticket identification checkout exit channel, and an ID card identification checkout exit channel. .
更进一步地,所述智能卡识别验票出站通道分为永久性智能卡识别验票出站通道和一次性智能卡识别验票出站通道。Further, the smart card identification checkout exit channel is divided into a permanent smart card identification checkout outbound channel and a one-time smart card identification checkout outbound channel.
与现有技术相比,本发明的优越效果在于:采用本发明所述乘客购票验票信息管理能实现智能购票、检票、验票,且在检票、验票过程中乘客可以不提供车票、身份证、手机信息等实物证据,乘客在不被打扰的情况下实现检票、验票,减少了人工检票、验票的工作量, 且工作效率不低于95%。Compared with the prior art, the superior effect of the present invention is that the passenger ticket purchase ticket information management of the present invention can realize intelligent ticket purchase, ticket checking, ticket inspection, and the passenger can not provide the ticket during the ticket checking and ticket checking process. Physical evidence such as ID cards and mobile phone information, passengers can check and check tickets without being disturbed, reducing the workload of manual ticket checking and ticket inspection. And the work efficiency is not less than 95%.
附图说明DRAWINGS
图1为本发明所述乘客购票验票信息管理系统的总功能流程图;1 is a flow chart showing the overall function of the passenger ticket checking information management system of the present invention;
图2为采用图1中乘客购票验票信息管理系统的购票流程图;2 is a flow chart of purchasing tickets using the passenger ticket checking information management system of FIG. 1;
图3为采用图1中乘客购票验票信息管理系统的检票流程图;Figure 3 is a flow chart of the ticket checking using the passenger ticket checking information management system of Figure 1;
图4为采用图1中乘客购票验票信息管理系统的验票流程图。FIG. 4 is a flow chart of the ticket checking using the passenger ticket checking information management system of FIG. 1.
附图标记说明如下:The reference numerals are as follows:
1-客运中心数据库端、2-购票装置、21-移动购票设备、211-乘客购票手机、212-乘客购票电脑、22-售票售卡机、221-车站售票售卡机、222-异地票卡代售机、23-车票、24-智能卡、241-一次性智能卡、242-永久性智能卡、25-身份证、3-检票装置、31-进站安检门、32-乘车检票口、321-手机识别检票口、322-智能卡识别检票口、323-车票检票口、324-身份证识别检票口、4-验票装置、41-列车验票装置、411-列车乘客信息数据库端、412-车厢信息中继站、413-列车乘客信息显示器、414-车厢乘客信息显示器、415-车厢门口验票装置、416-座位验票装置、417-乘客传感器、418-乘客提醒播放器、419-乘务员手持验票器、42-出站口验票通道、421-手机识别验票出站通道、422-智能卡识别验票出站通道、423-车票识别验票出站通道、424-身份证识别验票出站通道。1- Passenger transportation center database terminal, 2-purchasing device, 21-mobile ticketing equipment, 211-passenger ticketing mobile phone, 212-passenger ticketing computer, 22-ticket sales card machine, 221-station ticket sales card machine, 222 - Off-site ticket card vending machine, 23-ticket, 24-smart card, 241-disposable smart card, 242-permanent smart card, 25-ID card, 3-check-in device, 31-inbound security door, 32-pass ticket check-in Port, 321 - mobile phone identification ticket gate, 322 - smart card identification ticket gate, 323 - ticket ticket gate, 324 - ID card identification ticket gate, 4- ticket inspection device, 41 - train ticket inspection device, 411 - train passenger information database end 412-Car information relay station, 413-train passenger information display, 414-car passenger information display, 415-car door check-in device, 416-seat ticket check device, 417-passenger sensor, 418-passenger reminder player, 419- Flight attendant holding ticket checker, 42-outbound ticket check channel, 421-mobile phone identification checkout exit channel, 422-smart card identification checkout exit channel, 423-ticket identification checkout exit channel, 424-ID card identification Check out the exit channel.
具体实施方式Detailed ways
下面结合附图以及具体实施方式对本发明所述一种乘客购票验票信息管理系统作进一步详细说明。The passenger ticket purchase ticket information management system of the present invention will be further described in detail below with reference to the accompanying drawings and specific embodiments.
如附图1所示,本发明所述一种乘客购票验票信息管理系统,包括客运中心数据库端1,所述客运中心数据库端1分别与购票装置2、检票装置3、验票装置4连接;还包括分别与购票装置2、检票装置3、验票装置4连接的信息采集装置(图中未示)。As shown in FIG. 1, a passenger ticket checking information management system according to the present invention includes a passenger transportation center database terminal 1, and the passenger transportation center database terminal 1 and the ticket purchasing device 2, the ticket checking device 3, and the ticket checking device respectively. 4; further comprising an information collecting device (not shown) connected to the ticket purchasing device 2, the ticket checking device 3, and the ticket checking device 4, respectively.
其中,所述客运中心数据库端1作为本发明所述信息管理系统的核心单元,用于接收、比较、储存、输出列车车次信息、座位信息及乘客信息,并对接收的乘客购票、检票及验票信息与乘客信息进行匹配。所述的信息采集装置用于采集乘客的身份信息,所述身份信息如姓名、身份证号码、车票条形码、车票二维码、乘客头像、虹膜信息、指纹信息、静脉信息、声纹信息、手机信息、手机识别码等。需要说明的是,所述客运中心数据库端1储存的乘客 信息为正确的,且是乘客真实的身份信息。The passenger center database end 1 is used as a core unit of the information management system of the present invention, and is used for receiving, comparing, storing, and outputting train information, seat information, and passenger information, and purchasing tickets, checking tickets, and receiving passengers. The ticket inspection information is matched with the passenger information. The information collecting device is configured to collect identity information of the passenger, such as name, ID card number, ticket barcode, ticket QR code, passenger avatar, iris information, fingerprint information, vein information, voiceprint information, mobile phone Information, mobile phone identification code, etc. It should be noted that the passengers stored in the database terminal 1 of the passenger transportation center are required. The information is correct and is the true identity of the passenger.
如图2所示为采用本发明所述乘客购票验票信息管理系统的购票流程图。在本实施例中,所述购票装置2用于乘客购票,乘客通过购票装置2购买车票时,所述购票装置2将乘客的购票信息传输至客运中心数据库端1,并与储存于客户中心数据库端1的乘客信息进行匹配;若购票信息与客运中心数据库端1的乘客信息匹配成功,所述客运中心数据库端1记录乘客购票成功的信息;若匹配失败,购票装置2提醒乘客提交正确的身份信息重新购票。FIG. 2 is a flow chart of purchasing tickets using the passenger ticket checking information management system of the present invention. In this embodiment, the ticket purchasing device 2 is used for passenger ticket purchase, and when the passenger purchases the ticket through the ticket purchasing device 2, the ticket purchasing device 2 transmits the passenger's ticket purchasing information to the passenger transportation center database end 1 and The passenger information stored in the customer center database end 1 is matched; if the ticket purchase information is successfully matched with the passenger information of the passenger center database end 1, the passenger center database end 1 records the information of the passenger purchase success; if the matching fails, the ticket is purchased. Device 2 reminds the passenger to submit the correct identity information to re-purchase the ticket.
具体地,所述购票装置2包括与客运中心数据库端1无线连接的移动购票设备21、及用于输出车票23或智能卡24的售票售卡机22。进一步地,所述售票售卡机22分为车站售票售卡机221、异地票卡代售机222。所述的移动购票设备21通过网络与客运中心数据库端1连接,而售票售卡机22可以通过信号线与客运中心数据库端1、或也可通过无线网络与客运中心数据库端1连接。乘客通过购票装置2购买车票时,将乘客的姓名、身份证号、购买车次、乘车站等信息确认无误后发出同意购买后,所述购票装置2将上述信息发送至客运中心数据库端1,乘客购票成功后,所述客运中心数据库端1将乘客的身份证信息、乘车信息、手机信息绑定储存,并与客运中心数据库端1内的乘客信息匹配。进一步地,所述移动购票设备21采用智能手机或平板电脑,本实施例中,采用乘客购票手机211、乘客购票电脑212。Specifically, the ticket purchasing apparatus 2 includes a mobile ticket purchasing apparatus 21 that is wirelessly connected to the passenger terminal database end 1, and a ticket vending machine 22 for outputting the ticket 23 or the smart card 24. Further, the ticket vending machine 22 is divided into a station ticket vending machine 221 and a foreign ticket vending machine 222. The mobile ticketing device 21 is connected to the passenger center database terminal 1 via a network, and the ticket vending machine 22 can be connected to the passenger center database terminal 1 via a signal line and the passenger center database terminal 1, or also via the wireless network. When the passenger purchases the ticket through the ticket purchasing device 2, after the passenger's name, ID number, purchase number of the train, and the station are confirmed, the ticket purchasing device 2 sends the above information to the passenger terminal database. 1. After the passenger purchases the ticket successfully, the passenger terminal database end 1 binds the passenger's ID card information, the ride information, and the mobile phone information, and matches the passenger information in the terminal 1 of the passenger transportation center. Further, the mobile ticket purchasing device 21 adopts a smart phone or a tablet computer. In this embodiment, a passenger ticket purchasing mobile phone 211 and a passenger ticket purchasing computer 212 are used.
乘客购票成功后可以持身份证25、乘客购票手机211直接进站乘车,可以持身份证25到车站的售票售卡机22提取车票23或智能卡24,以及持车票23或智能卡24进站乘车。当乘客提取车票23或智能卡24后,所述售票售卡机22将车票23的识别信息或智能卡24的识别信息传输至客运中心数据库端1,所述客运中心数据库端1将车票的识别信息或智能卡的识别信息与乘客的身份信息绑定。所述的售票售卡机22可以集售票机、取票机的一体机,也可以是售票机、取票机分别设置的。After the passenger purchases the ticket successfully, the identity card 25 can be held, and the passenger ticket purchase mobile phone 211 can directly enter the station, and the ticket sales card machine 22 of the station can be used to take the ticket 23 or the smart card 24, and the ticket 23 or the smart card 24 can be taken. Station by car. After the passenger picks up the ticket 23 or the smart card 24, the ticket vending machine 22 transmits the identification information of the ticket 23 or the identification information of the smart card 24 to the passenger transportation center database end 1, and the passenger transportation center database end 1 identifies the identification information of the ticket or The identification information of the smart card is bound to the identity information of the passenger. The ticket vending machine 22 may be provided as an integrated machine of a ticket vending machine or a ticket vending machine, or may be separately provided by a ticket vending machine or a ticket vending machine.
其中,所述智能卡24是非接触式智能识别卡,采用射频识别技术。所述智能卡24包括一次性智能卡241和永久性智能卡242。所述一次性智能卡241是当次乘车有效,下车出站时回收;所述永久性智能卡242是下次买票乘车时能够自动生效使用,出站时不需要回收。在进站检票时,所述检票装置3不区分智能卡24的类别,只要乘客携带自己的智能卡24,而不管乘客将智能卡24放在身上任何部位,只要经过检票装置3时不需要出示,所述检票装置3能够自动识别。下车出站时,乘客需要将一次性智能卡241交回,而携带永久性智能卡242的乘客不需要出示各自的永久性智能卡242就能出站。The smart card 24 is a contactless smart identification card and adopts radio frequency identification technology. The smart card 24 includes a one-time smart card 241 and a permanent smart card 242. The one-time smart card 241 is valid when the next ride is valid, and is recovered when the vehicle is out of the station; the permanent smart card 242 can be automatically used when the ticket is purchased next time, and does not need to be recycled when exiting the station. At the time of inbound ticket checking, the ticket checking device 3 does not distinguish the category of the smart card 24, as long as the passenger carries his or her smart card 24, regardless of whether the passenger places the smart card 24 on any part of the body, as long as it does not need to be presented when passing through the ticket checking device 3, The ticket checking device 3 is automatically recognizable. When getting off the bus, the passenger needs to return the one-time smart card 241, and the passenger carrying the permanent smart card 242 can exit the station without presenting their respective permanent smart card 242.
如图3所示为采用本发明所述乘客购票验票信息管理系统的检票流程图。在本实施例中, 所述检票装置3用于车站检票,所述检票装置3检票时将识别到的乘客检票信息传输至客运中心数据库端1,并与储存于客运中心数据库端1的乘客信息进行匹配;若检票信息与客运中心数据库端1的乘客信息匹配成功,则乘客通过检票;若匹配失败则不能通过。所述检票装置3包括进站安检门31和乘车检票口32,且进站安检门31、乘车检票口32均通过信号线与客运中心数据库端1连接。FIG. 3 is a flow chart showing the ticket checking method of the passenger ticket checking information management system according to the present invention. In this embodiment, The ticket checking device 3 is used for station ticket checking, and the ticket checking device 3 transmits the identified passenger ticket checking information to the passenger center database end 1 and matches with the passenger information stored in the passenger center database end 1; if the ticket checking information If the passenger information of the passenger center database end 1 is successfully matched, the passenger passes the check-in; if the match fails, the passenger cannot pass. The ticket checking device 3 includes an inbound security gate 31 and a passenger ticket gate 32, and the inbound security gate 31 and the passenger ticket gate 32 are connected to the passenger center database end 1 through signal lines.
其中,所述进站安检门21可以通过非接触方式识别智能卡24及手机,以及通过接触方式识别身份证25及车票23。通过进站安检门21时,采用信息采集装置提取并识别乘客的身份信息,如乘客头像、虹膜、指纹等信息。所有的乘客进入进站安检门21时均需逐一经过上述身份信息提取、识别的过程,只有进站安检门21确认被检乘客与购票人相符、所乘车次允许进站候车且未携带危险物品时才准许其进站候车,所述进站安检门21对每一位进站候车的乘客头像进行拍照并将所拍摄的头像信息传到客运中心数据库端1与该乘客购票信息进行绑定。The inbound security gate 21 can identify the smart card 24 and the mobile phone in a non-contact manner, and identify the identity card 25 and the ticket 23 by contact. By entering the security gate 21, the information collection device is used to extract and identify the passenger's identity information, such as passenger avatar, iris, fingerprint, and the like. All passengers entering the inbound security gate 21 need to go through the process of extracting and identifying the above identity information one by one. Only the inbound security gate 21 confirms that the inspected passenger is in conformity with the ticket purchaser, the number of trips allowed to enter the station and not carried When the dangerous goods are allowed to enter the station, the station security door 21 takes a picture of each passenger head image of the waiting station and transmits the photographed avatar information to the passenger center database end 1 and the passenger ticket purchasing information. Bind.
进一步地,所述乘车检票口32包括四个检票口,分别是手机识别检票口321、智能卡识别检票口322、车票检票口323、身份证识别检票口324。当乘车检票口32检测到乘客乘车信息与本次列车相符时才准许乘车。其中,所述手机识别检票口321、智能卡识别检票口322采用非接触方式检票,而车票检票口323、身份证识别检票口324采用接触方式检票。Further, the passenger ticket gate 32 includes four ticket gates, which are a mobile phone identification ticket gate 321 , a smart card identification ticket gate 322 , a ticket ticket gate 323 , and an ID card identification ticket gate 324 . When the passenger ticket gate 32 detects that the passenger ride information matches the current train, the ride is permitted. The mobile phone identification ticket gate 321 and the smart card identification ticket gate 322 are in non-contact manner, and the ticket ticket gate 323 and the ID card identification ticket gate 324 are in contact mode for ticket checking.
如图4所示为采用本发明所述乘客购票验票信息管理系统的验票流程图。在本实施例中,所述验票装置4将识别到的乘客验票信息传输至客运中心数据库端1,并与储存于客户中心数据库端1的购票信息进行匹配。本发明所述的验票装置4包括列车验票装置41和出站口验票通道42,且列车验票装置41、出站口验票通道42均通过信号线与客运中心数据库端1连接。FIG. 4 is a flow chart of the ticket checking using the passenger ticket checking information management system of the present invention. In the present embodiment, the ticket checking apparatus 4 transmits the identified passenger ticket checking information to the passenger center database terminal 1 and matches the ticket purchasing information stored in the customer center database terminal 1. The ticket checking device 4 of the present invention includes a train ticket checking device 41 and an exit port ticket checking channel 42, and the train ticket checking device 41 and the exit port ticket checking channel 42 are connected to the passenger center database end 1 through signal lines.
进一步地,所述列车验票装置41包括通过信号线连接的列车乘客信息数据库端411和车厢信息中继站412,以及分别与列车乘客信息数据库端411、车厢信息中继站412连接的信息显示器;所述信息显示器分为列车乘客信息显示器413和车厢乘客信息显示器414。所述列车验票装置4还包括车厢门口验票装置415、座位验票装置416、乘客传感器417、乘客提醒播放器418、乘务员手持验票器419,其中,所述车厢门口验票装置415、座位验票装置416、乘客传感器417、乘客提醒播放器418均通过信号线与车厢信息中继站412连接,所述乘务员手持验票器419与车厢信息中继站412无线连接。本发明所述的乘务员手持验票器419设有信息采集装置。更进一步地,所述信息采集装置采用条形码识别器、二维码 识别器、图像采集装置、虹膜采集装置、指纹采集装置、静脉采集装置、声纹采集装置中的一种或几种。Further, the train ticket checking device 41 includes a train passenger information database end 411 and a car information relay station 412 connected by a signal line, and an information display connected to the train passenger information database end 411 and the car information relay station 412, respectively; The display is divided into a train passenger information display 413 and a passenger compartment information display 414. The train ticket checking device 4 further includes a cabin door ticket checking device 415, a seat ticket checking device 416, a passenger sensor 417, a passenger reminder player 418, a flight attendant handheld ticket checker 419, wherein the cabin door ticket checking device 415, The seat ticket checking device 416, the passenger sensor 417, and the passenger reminder player 418 are all connected to the car information relay station 412 via a signal line, and the flight attendant handheld ticket checker 419 is wirelessly connected to the car information relay station 412. The flight attendant handheld ticket checker 419 of the present invention is provided with an information collecting device. Further, the information collecting device adopts a barcode recognizer and a two-dimensional code One or more of an identifier, an image acquisition device, an iris collection device, a fingerprint collection device, a vein collection device, and a voiceprint collection device.
本实施例中,所述列车乘客信息显示器413用于显示列车上乘客的信息,而所述车厢信息显示器414用于显示本节车厢中乘客的信息。所述车厢门口验票装置415用于对每一位进入车厢的乘客进行信息采集并与进站安检门21采集的乘客信息进行验证,如进行头像图像信息采集;经核对,如果是本车厢的乘客则通过播放器播放“请进”的语音提示,如果不是本车厢乘客则播放“请到第X车厢上车”的语音提示,防止乘客上错车厢。In this embodiment, the train passenger information display 413 is used to display information of passengers on the train, and the cabin information display 414 is used to display information of passengers in the train. The cabin door ticket checking device 415 is configured to collect information for each passenger entering the car and verify the passenger information collected by the inbound security door 21, such as collecting avatar image information; if checked, if it is the car The passengers will play the “please enter” voice prompt through the player. If it is not the passenger of the car, the voice prompt “Please go to the X car” will be played to prevent the passenger from getting the wrong car.
所述乘客传感器417对车厢的座位上有无乘客进行检测,并将检测结果通过信号线传输至车厢信息中继站412和列车乘客信息数据库端411,所述乘客传感器417对每个座位上有无乘客进行统计,进而便于所述车厢信息中继站412和列车乘客信息数据库端411统计乘客信息。The passenger sensor 417 detects presence or absence of a passenger on the seat of the passenger compartment, and transmits the detection result to the cabin information relay station 412 and the train passenger information database terminal 411 via a signal line, the passenger sensor 417 having passengers for each seat Statistics are performed to facilitate the car information relay station 412 and the train passenger information database terminal 411 to count passenger information.
所述列车乘客信息数据库端411根据乘客传感器417的检测结果进而控制设置于座位上的图像采集装置和/或虹膜采集装置对相应的座位上的乘客的头像图像信息、虹膜信息进行采集,并将采集的数据信息传输至车厢信息中继站412和列车乘客信息数据库端411,以及所述车厢信息中继站412和列车乘客信息数据库端411将该乘客此时的座位号码和购票座位号码分别显示在相应的信息显示器上。当然,本发明中还能采用指纹采集装置、静脉采集装置、声纹采集装置采集乘客的信息进行验证。The train passenger information database end 411 further controls the image capturing device and/or the iris collecting device disposed on the seat to collect the avatar image information and the iris information of the passenger on the corresponding seat according to the detection result of the passenger sensor 417, and The collected data information is transmitted to the car information relay station 412 and the train passenger information database terminal 411, and the car information relay station 412 and the train passenger information database terminal 411 respectively display the passenger's seat number and the ticket seat number at the corresponding time. Information on the display. Of course, in the present invention, the fingerprint collection device, the vein collection device, and the voiceprint collection device can also be used to collect the passenger's information for verification.
本发明中,所述乘客提醒播放器418对每一位即将到站下车乘客分别进行语音提醒,如“先生/女士,下一站就是您的目的地XX车站了,请携带好您的随身物品到车厢前门排队等候下车”。如果到站后乘客没有下车则乘客提醒播放器418会通过报警装置(图中未示)进行声光报警,并通知乘务员到该座位来催促乘客下车。乘客提醒播放器418能用来播放乘车安全知识、电视、电影、电视剧或广告等,乘客佩戴耳机进行学习或欣赏。In the present invention, the passenger reminder player 418 separately gives a voice reminder to each passenger who is about to get off the station, such as "Mr./Ms., the next stop is your destination XX station, please carry your carry-on. Items are queued at the front door of the car to get off." If the passenger does not get off after arriving at the station, the passenger reminder player 418 will perform an audible and visual alarm through an alarm device (not shown) and notify the flight attendant to the seat to urge the passenger to get off the vehicle. The passenger reminder player 418 can be used to play ride safety knowledge, television, movies, TV shows or advertisements, etc., and passengers wear headphones to learn or appreciate.
本发明中,对于无票乘车、超车票站次乘车,或没有通过头像验票、虹膜验票、指纹验票、静脉验票等自动化验票装置验票的乘客,列车乘客信息数据库端411按照乘务员管辖范围通过车厢信息中继站412通知乘务员携带乘务员手持验票器419对指定的乘客进行单独验票处理,提高了验票效率。In the present invention, the train passenger information database end is used for passengers who have no ticket, no ticket, or no ticket through the automatic ticket checking device such as avatar check, iris check, fingerprint check, and vein check. 411 informs the flight attendant to carry the individual ticket check processing to the designated passenger through the cabin information relay station 412 in accordance with the cabin attendant's jurisdiction, thereby improving the ticket checking efficiency.
进一步地,所述出站口验票通道42包括四个,分别是手机识别验票出站通道421、智能卡识别验票出站通道422、车票识别验票出站通道423、身份证识别验票出站通道424。相应地,所述智能卡识别验票出站通道422分为永久性智能卡识别验票出站通道和一次性 智能卡识别验票出站通道。所述手机识别验票出站通道421用于识别手机芯片信息;所述智能卡识别验票出站通道422用于识别一次性智能卡241和永久性智能卡242;所述车票识别验票出站通道423用于识别车票23,如目前使用的纸质车票;所述身份证识别验票出站通道424用于识别身份证的芯片信息,而所述的身份证指其内部设有识别芯片的居民二代身份证。在出站时,乘客根据各种的车票识别方式选择相应的出站通道,持身份证乘车的乘客通过身份证识别验票出站通道424出站,持手机信号乘车的乘客通过手机识别验票出站通道421出站,持一次性智能卡241和永久性智能卡242的乘客需选择相应的永久性智能卡识别验票出站通道或一次性智能卡识别验票出站通道出站;具体地,持一次性智能卡241的乘客需将一次性智能卡241插入出站口门禁闸机后才能出站,以便回收循环利用,节能环保;持永久性智能卡242的乘客经过验票通道时不需要出示就能验票通过。乘客一旦通过出站口验票通道42验票出站后,所述出站口验票通道42将该乘客的出站信息传到客运中心数据库端1处,该乘客采用除智能卡24之外的方式出站的权利随即失效。对于不能通过出站口验票通道42验票出站的乘客,通过报警装置进行声光报警通知验票人员进行处理。Further, the exit ticket inspection channel 42 includes four, which are a mobile phone identification checkout exit channel 421, a smart card identification checkout exit channel 422, a ticket identification checkout exit channel 423, and an ID card identification check ticket. Outbound channel 424. Correspondingly, the smart card identification checkout outbound channel 422 is divided into a permanent smart card identification checkout outbound channel and a one-time The smart card identifies the outbound channel of the ticket. The mobile phone identification checkout outbound channel 421 is configured to identify mobile phone chip information; the smart card identification checkout outbound channel 422 is used to identify the one-time smart card 241 and the permanent smart card 242; the ticket identification checkout exit channel 423 For identifying the ticket 23, such as the currently used paper ticket; the ID card identification checkout exit channel 424 is used to identify the chip information of the ID card, and the ID card refers to the resident 2 with the identification chip inside. Generation ID card. When exiting the station, the passengers select the corresponding outbound passage according to various ticket identification methods. The passengers with the ID card ride out of the station through the ID card identification checkout exit channel 424, and the passengers with the mobile phone signal ride identify through the mobile phone. The check-out outbound channel 421 is outbound, and the passenger holding the one-time smart card 241 and the permanent smart card 242 needs to select the corresponding permanent smart card to identify the check-out exit channel or the one-time smart card to identify the check-out outbound channel; specifically, The passenger holding the one-time smart card 241 needs to insert the one-time smart card 241 into the exit gate of the exit port to exit the station, so as to be recycled and recycled, which is energy-saving and environmentally friendly; the passenger holding the permanent smart card 242 does not need to be presented when passing through the ticket inspection channel. The ticket is passed. Once the passenger exits the ticket through the exit ticket inspection channel 42, the exit ticket inspection channel 42 transmits the passenger's outbound information to the passenger center database end 1, which uses the smart card 24 The right to exit the way will then expire. For passengers who cannot pass the ticket inspection through the exit ticket inspection channel 42, the sound and light alarm is notified to the ticket inspector through the alarm device for processing.
本发明所述一种乘客购票验票信息管理系统以采用移动购票设备21购票的方式说明本发明信息管理系统的工作方式。The passenger ticket purchase ticket information management system according to the present invention describes the operation mode of the information management system of the present invention in a manner of purchasing tickets by the mobile ticket purchasing device 21.
乘客使用乘客购票手机211访问购票网址,通过预先注册身份信息后进行购票,客运中心数据库端1将该乘客的手机信息、身份证信息、车票信息绑定,进站时乘客将自己的手机携带于身体的任何一个部位,在进入进站安检门31时,通过图像采集装置采集乘客的头像图像信息,并通过手机识别检票口321对乘客的手机信息识别,与此同时,所述客运中心数据库端1对乘客的身份证25信息、车票23信息进行检验,并通过客运中心数据库端1将该乘客的头像图像信息与身份证25信息、车票23信息绑定储存。The passenger uses the passenger ticket purchase mobile phone 211 to access the ticket purchase website, and pre-registers the identity information to purchase the ticket, and the passenger transportation center database end 1 binds the passenger's mobile phone information, ID card information, and ticket information, and the passengers will enter the station when entering the station. The mobile phone is carried in any part of the body, and when entering the entrance security gate 31, the image information of the passenger's avatar is collected by the image acquisition device, and the mobile phone information of the passenger is recognized by the mobile phone identification ticket gate 321 , and at the same time, the passenger transportation The central database end 1 checks the passenger's identity card 25 information and the ticket 23 information, and binds the passenger's avatar image information to the ID card 25 information and the ticket 23 information through the passenger center database end 1.
乘客携带好自己的手机和随身物品经非接触式的手机识别检票口321进行检票,所述检票口通过非接触方式对乘客的手机信息进行识别调取该乘客的车票23的车次信息与当前检票车次信息一致时放行。乘客找到自己的车厢上车时车厢门口验票装置415对乘客头像进行拍照与乘客的车票23信息进行对比符合时播放“请上车”的语音提示,乘客找到自己的座位坐好后安装在座位前的座位验票装置416,如安装在前排座椅的后背上就会对乘客的头像进行拍照与该乘客的车票23信息进行核对检验该乘客是不是该次列车上的有效乘客。到达目的地前,通过乘客提醒播放器418就会自动播放“先生/女士,下一站就是XXX车站 了,请您携带好自己的随身物品到车厢前门排队等候下车”的语音提示。出站时,乘客随身携带好自己的手机和物品,经手机识别验票出站通道421时不出示手机,所述手机识别验票出站通道421通过识别乘客手机信息来核验该乘客的车票23信息;如果在有效范围则顺利出站。The passenger carries the mobile phone and the personal belongings through the non-contact mobile phone identification ticket gate 321 for ticket checking. The ticket gate identifies the passenger's mobile phone information in a non-contact manner, and retrieves the passenger's ticket information and the current ticket checking. Release when the train information is consistent. When the passenger finds his own car on board, the car door check-in device 415 takes a picture of the passenger's picture and compares the passenger's ticket 23 with the voice prompt of "please get on the car". The passenger finds his seat and sits in the seat. The front seat ticket checking device 416, if installed on the back of the front seat, takes a picture of the passenger's head and checks the passenger's ticket 23 information to verify that the passenger is a valid passenger on the train. Before arriving at the destination, the passenger reminder player 418 will automatically play "Mr./Ms., the next stop is XXX station. Now, please bring your own belongings to the front door of the car and wait in line to get off the voice prompt. When you are out of the station, passengers carry their mobile phones and items with you, and do not show the mobile phone when the mobile phone recognizes the ticket exit channel 421. The mobile phone identification checkout outbound channel 421 verifies the passenger's ticket 23 information by identifying the passenger's mobile phone information; if it is within the valid range, the station is successfully exited.
本发明并不限于上述实施方式,在不背离本发明的实质内容的情况下,本领域技术人员可以想到的任何变形、改进、替换均落入本发明的范围。 The present invention is not limited to the above-described embodiments, and any variations, modifications, and alterations that may be conceived by those skilled in the art are intended to fall within the scope of the present invention without departing from the spirit of the invention.

Claims (10)

  1. 一种乘客购票验票信息管理系统,包括客运中心数据库端,其特征在于,所述客运中心数据库端分别与购票装置、检票装置、验票装置连接;其中,A passenger ticket purchase ticket information management system, comprising a data center of a passenger transportation center, wherein the data center of the passenger transportation center is respectively connected with a ticket purchasing device, a ticket checking device and a ticket checking device; wherein
    所述客运中心数据库端用于接收、比较、储存、输出列车车次信息、座位信息及乘客信息,并对接收的乘客购票、检票及验票信息与乘客信息进行匹配;The database end of the passenger transportation center is configured to receive, compare, store, and output train train information, seat information, and passenger information, and match the received passenger ticket purchase, check-in and ticket inspection information with passenger information;
    所述购票装置用于乘客购票,乘客通过购票装置购买车票时,所述购票装置将乘客的购票信息传输至客运中心数据库端,并与储存于客户中心数据库端的乘客信息进行匹配;The ticket purchasing device is used for passenger ticket purchase. When the passenger purchases the ticket through the ticket purchasing device, the ticket purchasing device transmits the passenger's ticket purchasing information to the passenger center database end, and matches the passenger information stored in the customer center database end. ;
    所述检票装置用于车站检票,所述检票装置检票时将识别到的乘客检票信息传输至客运中心数据库端,并与储存于客户中心数据库端的乘客信息进行匹配;The ticket checking device is used for station ticket checking, and the ticket checking device transmits the identified passenger ticket checking information to the passenger transportation center database end, and matches the passenger information stored in the customer center database end;
    所述验票装置将识别到的乘客验票信息传输至客运中心数据库端,并与储存于客户中心数据库端的乘客信息进行匹配。The ticket checking device transmits the identified passenger ticket checking information to the passenger center database end and matches the passenger information stored in the customer center database end.
  2. 根据权利要求1所述的一种乘客购票验票信息管理系统,其特征在于,所述乘客购票验票信息管理系统还包括分别与购票装置、检票装置、验票装置连接的信息采集装置。A passenger ticket checking information management system according to claim 1, wherein said passenger ticket checking information management system further comprises information collection respectively connected to the ticket purchasing device, the ticket checking device, and the ticket checking device. Device.
  3. 根据权利要求1或2所述的一种乘客购票验票信息管理系统,其特征在于,所述购票装置包括与客运中心数据库端无线连接的移动购票设备、及用于输出车票和/或智能卡的售票售卡机。A passenger ticket checking information management system according to claim 1 or 2, wherein said ticket purchasing means comprises a mobile ticket purchasing device wirelessly connected to a data center of a passenger transportation center, and for outputting a ticket and/or Or a smart card ticket vending machine.
  4. 根据权利要求3所述的一种乘客购票验票信息管理系统,其特征在于,所述智能卡包括一次性智能卡和永久性智能卡。A passenger ticket checking information management system according to claim 3, wherein said smart card comprises a one-time smart card and a permanent smart card.
  5. 根据权利要求1或2所述的一种乘客购票验票信息管理系统,其特征在于,所述检票装置包括进站安检门和乘车检票口,且进站安检门、乘车检票口均通过信号线与客运中心数据库端连接。The passenger ticket checking information management system according to claim 1 or 2, wherein the ticket checking device comprises a station security gate and a passenger ticket gate, and the station security gate and the ticket gate are both Connect to the passenger terminal database terminal through the signal line.
  6. 根据权利要求5所述的一种乘客购票验票信息管理系统,其特征在于,所述乘车检票口至少包括四个检票口,分别是手机识别检票口、智能卡识别检票口、车票检票口、身份证识别检票口。The passenger ticket checking information management system according to claim 5, wherein the passenger ticket gate includes at least four ticket gates, respectively, a mobile phone identification ticket gate, a smart card identification ticket gate, and a ticket ticket gate. , ID card identification ticket gate.
  7. 根据权利要求1或2所述的一种乘客购票验票信息管理系统,其特征在于,所述验票装置包括列车验票装置和出站口验票通道,且列车验票装置、出站口验票通道均通过信号线与客运中心数据库端连接。A passenger ticket checking information management system according to claim 1 or 2, wherein said ticket checking device comprises a train ticket checking device and an exit ticket checking channel, and the train ticket checking device and the out station The port inspection ticket channel is connected to the data center of the passenger transportation center through the signal line.
  8. 根据权利要求7所述的一种乘客购票验票信息管理系统,其特征在于,所述列车验票装置包括通过信号线连接的列车乘客信息数据库端和车厢信息中继站,以及分别与列车乘客信息数据库端、车厢信息中继站连接的信息显示器;所述列车验票装置还包括车厢门口验票 装置、座位验票装置、乘客传感器、乘客提醒播放器、乘务员手持验票器,其中,所述车厢门口验票装置、座位验票装置、乘客传感器、乘客提醒播放器均通过信号线与车厢信息中继站连接,所述乘务员手持验票器与车厢信息中继站无线连接。A passenger ticket checking information management system according to claim 7, wherein said train ticket checking means comprises a train passenger information database end and a car information relay station connected by a signal line, and respectively, and train passenger information An information display connected to the database end and the car information relay station; the train ticket checking device further includes a ticket check at the door of the car The device, the seat ticket checking device, the passenger sensor, the passenger reminder player, the flight attendant handheld ticket checker, wherein the car door door ticket checking device, the seat ticket checking device, the passenger sensor, the passenger reminding player pass the signal line and the car information The relay station is connected, and the flight attendant holds the ticket checker wirelessly connected with the car information relay station.
  9. 根据权利要求7所述的一种乘客购票验票信息管理系统,其特征在于,所述出站口验票通道至少包括四个,分别是手机识别验票出站通道、智能卡识别验票出站通道、车票识别验票出站通道、身份证识别验票出站通道。The passenger ticket checking information management system according to claim 7, wherein the exit ticket inspection channel comprises at least four, respectively, a mobile phone identification checkout exit channel, and a smart card identification checkout. Station channel, ticket identification checkout exit channel, ID card identification checkout outbound channel.
  10. 根据权利要求9所述的一种乘客购票验票信息管理系统,其特征在于,所述智能卡识别验票出站通道分为永久性智能卡识别验票出站通道和一次性智能卡识别验票出站通道。 The passenger ticket checking information management system according to claim 9, wherein the smart card identification checkout exit channel is divided into a permanent smart card identification checkout exit channel and a one-time smart card identification checkout Station channel.
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