WO2017078635A1 - Dispositif d'entrée de produits/services et procédé de génération d'une liste d'achats/services et de satisfaction de la liste d'achats/services - Google Patents

Dispositif d'entrée de produits/services et procédé de génération d'une liste d'achats/services et de satisfaction de la liste d'achats/services Download PDF

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Publication number
WO2017078635A1
WO2017078635A1 PCT/TH2016/000090 TH2016000090W WO2017078635A1 WO 2017078635 A1 WO2017078635 A1 WO 2017078635A1 TH 2016000090 W TH2016000090 W TH 2016000090W WO 2017078635 A1 WO2017078635 A1 WO 2017078635A1
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WO
WIPO (PCT)
Prior art keywords
product
service
input device
service input
shopping
Prior art date
Application number
PCT/TH2016/000090
Other languages
English (en)
Inventor
Parin SONGPRACHA
Chatchaval JIARAVANOND
Jakkapong YAUNGTONG
Original Assignee
Songpracha Parin
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Songpracha Parin filed Critical Songpracha Parin
Priority to KR2020187000036U priority Critical patent/KR20180002208U/ko
Priority to JP2018600092U priority patent/JP3218532U/ja
Priority to CN201690001328.8U priority patent/CN208737526U/zh
Publication of WO2017078635A1 publication Critical patent/WO2017078635A1/fr

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Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G06Q30/0641—Shopping interfaces
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G06Q30/0633—Lists, e.g. purchase orders, compilation or processing

Definitions

  • the present invention relates to computer engineering and/or electrical engineering.
  • it relates to a product/service input device, a system and . method for generating a shopping/servicing list and fulfilling the list.
  • WO/20 15/ 130709 disclosed a handheld electronic device for generating and processing a shopping list which may operate in a voice input mode or a scanner input mode.
  • the handheld electronic device may records and store audio data in memory.
  • the stored audio data may be communicated from the handheld electronic device (e.g. via a WIFI-connection) to one or more remote computing devices (e.g. for speech processing).
  • the handheld electronic device may record and store item identifier information (e.g. as barcode data) in the memory in which in some cases, the stored item identifier data may be communicated to the one or more remote computing devices (e.g. for item identification processing).
  • the invention provides a product/service input device for generating a shopping/servicing list.
  • the product/service input device is configured to read and collect product/service identification which may be in various forms of coding systems such as a barcode, a QR code, etc.
  • the device is further configured to process and store the collected product/service identification data and transmit such data over a network to a remote computing device, being part of an order management system.
  • the order management system is configured to create a shopping/servicing list based on the data transmitted from product/service input device and enable one or more service providers, retailers, vendors to fulfill the shopping list for delivery or completing the servicing list.
  • the product/service input device functions as a. terminal for generating a shopping/servicing list.
  • the product/service input device comprising a central processing unit runs on software applications or computer program tailored for such specific purpose and function, a display unit to allow user interfacing with the device, a product/service identification code scanner/reader with an activating means such as a proximity sensor or a switch configured to activate the product identification code scanner/reader to scan or read product/service identification coding such as a barcode, a QR code, etc., a connection means configured to allow wire or wireless connection of the device to a remote computing system over a network to enable transmitting of data, including product/service identification data to be processed by an order management system administered by one or more product ordering providers or service ordering providers, or bill payment service providers, and associate vendors, and delivering agents being part of the order management system.
  • the product/service input device comprise a power source which may be in a form of a battery, including and not limited to a dry cell battery or rechargeable battery or electrical source such as a wall socket. In the case of a wall socket, the product input device also comprises an AC/DC adaptor as well.
  • the connection means of the product/service input device includes a GSM module such as an air card with a SIM card to enable transmitting of the product identification data via a cellular network, or a WIFI module, or a Bluetooth module, or connections to allow wired or wireless transmission of product/service identification data to the order management system.
  • the product/service input device linked to a payment gateway linked to a financial institution configured to facilitate and process electronic payment, such as payment using a credit card, or a debit card, electronic banking to allow payment transaction for the purchased products/services.
  • the product/service input device is configured to be stationary such as a wall mounting unit or portable unit.
  • the product/service identification code scanner/reader with activating means, such as the proximity sensor is built integrated to the product/service input device.
  • the product/service input device is of a plug-in type wherein the product/service input device is connected to a power source via electrical wall socket using appropriate electrical cord.
  • the product/service input device may have a built-in AC/DC adaptor or it may have an external AC/DC adaptor.
  • the product/service identification code scanner/reader, and the activating means are built and powered by a built-in a rechargeable battery.
  • the product/service input device comprises the product/service identification code scanner/reader, the proximity sensor as a detachable unit configured to be detachable from the main body of the product/service input device allowing mobility of the product/service identification code reader/scanner.
  • the detachable unit is powered by the power source which may be the one and same power source of the product/service input device or a separate power source.
  • the detachable unit is configured to read and collect product/service identification code data and is capable of transferring or transmitting such data to the product/service input device.
  • the product/service input device further comprising an external input switch configured to read, collect and store product/service identification data and is configured to operable supplementary with the product/service input device including to allow wire or wireless transfer of the product/service identification code data to the product/service input device.
  • the external input switch comprises a central processing unit with internal memory unit, a power source such as a rechargeable battery or battery to power the external switch and a Bluetooth module allowing the external input switch to communicate with the product/service input service.
  • the external input switch is configured to pre-stored specified product/service identification data and a specified amount/unit of the products/service to facilitate bulk order/purchase of a particular product/service.
  • the specified product/service identification data together with the specified amount/unit is transmitted to the product/service input device via Bluetooth connection.
  • Such specific product/service identification data will form part of a shopping/servicing list generating process.
  • Other forms of near field communications between the external input switch and the product/service input device are also possible.
  • the external input switch is configured to be programmable to enable changes of the specified product/service identification and the specified amount/unit stored in the memory unit of the external input switch.
  • the product/service input device is configured to operable for settlement of bills with the bill payment service provider such that it allows bill payments such as utility bills, credit card bills, telephone bill, etc. to be paid though the product/ input device.
  • the product/service input device is configured to communicate with remote computing devices, servers, cloud servers or the like being part of the order management system wherein the product/service input device is configured to receive contents (push contents) from such remote computing devices, servers, cloud servers or the like being part of the order management system administered by one or more product ordering providers or service ordering providers, or bill payment service providers, and associate vendors, and delivering agents being part of the order management system.
  • the content may be in the form of text messages, audio visual content which may be directed to a promotional text messages, in-store discount offers, service discount offers or others.
  • the invention provides a method for generating a shopping/servicing list and fulfilling the shopping/servicing list using the product/service input device according to the present invention.
  • the method involving a customer, one or more product ordering providers, or service ordering providers, or bill payment service providers, and associate vendors, and delivering agents wherein the method comprising:
  • a terminal for a user/customer to generate a shopping/servicing list such terminal is realized a as a product/service input device configured to read, collect, transmit product/service identification data;
  • the terminal in the step of providing a terminal for a customer to generate a shopping/servicing list, is realized as a product/service input device capable of collecting product/service identification data.
  • the product/service input device may be in the form of according to any one or more embodiments of the product/service input device in accordance with the principle of the afore-described aspect of the invention.
  • the shopping/servicing list in the step of generating a shopping/servicing list containing product/service identification data, the shopping/servicing list is generated through the use of the product/service input device with user interfacing function of the device, in particular, its interactive display unit and other associated tools/components/means and functions.
  • such data may be stored at the product/service input device prior to transmitting to a remote computing device/a server of which being a part of the order management system administered by one or more product ordering providers or service ordering providers, or bill payment service providers, and associate vendors, and delivering agents
  • the shopping/servicing list in the step of processing the generated shopping/servicing list based on the product/service identification data contain in the list and fulfilling the list for delivery or providing the service to the user/customer, the shopping/servicing list may be processed according to the order management system administered by one or more product ordering providers or service ordering providers, or bill payment service providers, and associate vendors, and delivering agents.
  • the one or more product ordering providers or service ordering providers, or bill payment service providers, and associate vendors, and delivering agents may be the one and same entity which taken up different roles and functions or they may be separate entities.
  • FIG. I shows an example of a scheme of operation of involving a product/service input device
  • FIG. 2 shows an embodiment of a product/service input device according to the present invention
  • FIG. 3 shows a side view of the embodiment of a product/service input device of FIG. 2;
  • FIG. 4 shows an embodiment of a product/service input device according to the present invention
  • FIG. 5 shows a graphical representation of components scheme of an embodiment of a product/service input device according to the present invention
  • FIG. 6 shows a graphical representation of components scheme of an embodiment of a product/service input device according to the present invention
  • FIG. 7 shows an embodiment of an external input switch according to the present invention.
  • FIG. 8 shows a graphical representation of components scheme of the input switch of FIG. 7 and
  • FIG. 9 shows a graphical representation of component scheme of an embodiment of the product/service input device and its connection scheme
  • FIG. 10 shows a graphical representation of component scheme of an embodiment of the product/service input device and its connection scheme
  • FIG. 1 1 shows an example of product ordering operation flow using the product/service input
  • FIG. 12 shows an example of service ordering operation flow using the product/service input
  • FIG. 13 shows an example of bill payment operation flow using the product/service input device of the present invention
  • the present invention provides a product/service input device 20 and a method for generating a shopping/servicing list and fulfilling the shopping/servicing list.
  • product/service input device being referred to throughout this document refers to the product/service input device 20 according to the principle of the present invention which facilitates product ordering, service ordering, and bill payment involving or using the product/service input device 20 according to the present invention.
  • switching/servicing list being referred to herein refer to a list of products, services or bills identification data and/or description inputted to the product/service input device 20 by user of the product/service input device 20.
  • the invention provides a product/service input device 20 configured to read and collect product/service identification data which may be in various forms of coding system such as a barcode, a QR code, etc.
  • the product/service input device 20 is further configured to process and/or store the collected product/service identification data and transmit such data over a network or internet to a remote computing device or a server or a cloud storage, being part of an order management system 30 administered by one or more product ordering service providers 40, service providers 50, and bill payment service providers 60 and/or including associate vendors, and delivering agents enabling the one or more product ordering service providers 40, service providers 50, and bill payment service providers 60 and/or including associate vendors, and delivering agents being part of the order management system 30 to fulfilled the shopping and servicing list and deliver the product or service to the user of the product/service input device 20.
  • the product ordering service providers 40 may include one or more parties who offer products for sale or for other purposes such as, for example, superstores, convenience stores, retailers and supermarkets collectively referred to as product agents 41.
  • the service providers 50 may include one or more parties who offer services such as cleaning services, gardening services, home care services, plumbing services, laundry services, meal/food services (restaurants) including associated vendors merchants, and delivering agents, collectively referred to herein as service agents 51.
  • the bill payment service providers 60 may include one or more parties who provide bill payment services on behalf of merchants 61 who provided the services such as banks or other financial service company, telecommunication companies, electricity companies, rental/hire services companies etc. who collect their fees for providing the services as a bill over a cycle of time.
  • the order management system 30 is configured to process a shopping/servicing list based on the product/service identification data transmitted from the product/service input device to enable one or more product ordering service providers 40, service providers 50, and bill payment service providers 60 to fulfill the shopping/servicing list or completing the transaction.
  • the product ordering service providers 40, service providers 50, and bill payment service providers 60 and associated parties may be a single and same entity who taken up different roles and functions. It is also possible that product ordering service providers 40, service providers 50, and bill payment service providers 60 may be of a separate entity who takes specific roles and functions. For example, a particular product ordering provider 40 may provide products to a customer, and deliver the products to the customer, i.e. user of the product/service input device themselves.
  • a particular product ordering service provider 40 may provide products to a customer, i.e. user of the product/service input device 20, but subcontract a delivering function to a different party such as a delivering agent.
  • the product ordering service providers 40, service providers 50, and bill payment service providers 60 as well as the product/service input device 20 is linked to a payment gate way linked to a network of financial institution 70 whom the customer may have an account with the financial institution 70 to enable the user of the product/service input device 20 to make payments or completing financial transaction for the purchase of the products, services or settlement of bills using credit cards, debit cards, other type of stored-value cards, or electronic banking.
  • FIGs, 2- 5 show example embodiments of the product/service input device 20 is located in a customer's home, place of resident, office, restaurant or other business or private premises for generating a shopping/servicing list which serves as a terminal for generating a shopping/servicing list.
  • the product/service input device 20 comprising a main board 70 comprising a central processing unit 80 with a primary memory unit 99" and is installed with processors which run on software application or applications or other computer readable programs specifically tailored for such purposes or functions including but not limited reading, collecting, and processing, displaying, transmitting the data acquired/received/send by the product/service input device 20, a display unit 90, configured to allow or facilitates user interfacing with the product/service input device 20, a product identification code scanner/reader 96 with an activating means such as a proximity sensor 97 configured to scan/read product identification codes such as a barcode or a QR code, a connection means 81 configured to allow wire or wireless or cellular connection of the product/service input device 20 to a remote computing system forming part of the order management system 30 over a network to enable transmitting of data, including product identification data to be stored and/or processed by the order management system 30 of the one or more product ordering service providers 40, service providers 50, and bill payment service providers 60 and associated parties.
  • the product input device 20 is powered by a power source 95 of which supplies power to the product/service input device 20.
  • the power supply to the product/service input device 20 can be regulated via an on-off button 92 which also serves as means to activate or deactivate the product/service input device 20.
  • the product/service input device 20 also comprises an audio/visual means 85 configured to display audio visual data or content on the product/service input device 20 to facilitate the user to perform or take specific actions or commands while inputting the product/service identification code onto the product/service input device 20.
  • the audio visual means 85 may be a combination of a software application, a speaker 86, a microphone 87 configured to display audio visual content including audio, video data to facilitate the user product/service input device 20 to interface or perform request or command while inputting the product/service identification data into the product/service input device 20 or completing payment transaction including bill payment on the product/service input the device 20.
  • the display unit 90 is an interactive touch screen display unit which displays various user interfacing screens and functions in response to a signal or input data or request, or command sequence perform by the user of the product/service input device 20 or as a result of processing of the data by the central processing unit 80 of the product input device 20.
  • the product input device 20 including its product identification code scanner/reader 96 and its activating means such as a proximity sensor 97, the display unit 90 are activated and standby and the central processing unit 80 with processors which run on software application or applications or other computer readable applications or programs ready to function as per the received signal, data, input or command or request performed.
  • the power source 95 may be in a form of a battery, including and not limited to a dry cell battery or a rechargeable battery or an electrical source such as a wall socket.
  • the product/service input device 20 also comprises an AC/DC adaptor 98 as well.
  • the AC/DE adaptor 98 may be a built-in type embedded to the product/service input device 20 or it may be provided externally and integral with an electrical/power cord.
  • the product/service input device 20 may be equipped with dual power sources.
  • the product/service input device 20 may, at any one time be powered by electricity by connecting the product/service input device 20 to a wall socket using an electrical cord or when it is not plug in to an electrical wall socket it may also run on a dry cell battery or a rechargeable battery pack which may be charged and recharged as well.
  • the product/service input device 20 is linked to a payment gateway which linked to financial institutions 70 or a network of financial institutions of which the user of the product/service input device 20 may have an account with to facilitate and process payment using such as credit card, debit card, electronic banking to allow payment or financial transaction for the purchased products/services or to facilitate bill payment transaction.
  • the product/service input device 20 may be also connected to a network of financial institutions 70 or other financial or payment service providers, including such as the credit card issuing banks so as to enable credit card payment processing for settlement of bills or payment for products or services.
  • the product/service input device 20 may be designed to be stationary or portable.
  • the product/service input device 20 is designed to be stationary.
  • the product/service identification code scanner/reader 96 with activating means such as the proximity sensor 97 is built integrated to the product/service input device 20, see FIG. 2.
  • the product/service input device 20 may be of a plug-in type wherein the product/service input device 20 is connected to an electrical wall socket for a power supply.
  • the product/service identification code scanner/reader 96 with the proximity sensor 97 is built as a detachable unit 120 configured to be detachable from main unit of the product/service input device 20.
  • the product/service input device comprises a secondary memory unit 99 (memory unit of the detachable unit 120) arranged at the detachable unit 120. Detail on the detachable unit 120 to be described further below.
  • the product/service input device 20 is designed to be portable. The product/service input device 20 may run on the built-in power source 95 such as a rechargeable battery.
  • the connection means 81 of the product/service input device 20 comprises for example a GSM module 82 such as an air card with a SIM card to enable transmitting of the product/service identification data via a cellular network, and/or a W1FI module 83, and/or a Bluetooth module 84, to enable wired or wireless transmission of product/service identification data to the remote computing device of the order management system 30.
  • GSM module 82 such as an air card with a SIM card to enable transmitting of the product/service identification data via a cellular network
  • W1FI module 83 to enable transmitting of the product/service identification data via a cellular network
  • a W1FI module 83 to enable transmitting of the product/service identification data via a cellular network
  • a W1FI module 83 to enable transmitting of the product/service identification data via a cellular network
  • a W1FI module 83 such as an air card with a SIM card
  • Bluetooth module 84 such as a Wi-Fi module
  • the product/service input device 20 also comprises a USB hub 75 to enable connectivity of the product/service input device with other hardware.
  • Fig 5 also shows a graphical representation of components scheme of an embodiment of a product/service input device of FIG. 4 which the product/service identification code scanner/reader 96, the proximity sensor 97 and configured to be detachable from the main body of the product/service input device 20 and re-connected to the main body of the product/service input device 20 as needed.
  • the detachable unit 120 also comprises a power source 95" such as a rechargeable battery to power the detachable unit 120, a non-volatile internal secondary memory unit 99 to store the data including the product/service identification data collected by the detachable unit 120.
  • a power source 95 such as a rechargeable battery to power the detachable unit 120
  • a non-volatile internal secondary memory unit 99 to store the data including the product/service identification data collected by the detachable unit 120.
  • a skilled person in the art would easily recognized that it is possible to provide a product/service input device 20 where the product/service input device 20 may contain a single central processing unit or multiple processing units including microprocessors.
  • the product/service input device 20 may be provided with a single or multiple processing units, for example one primary central processing unit 80 with a primary memory unit 99" (memory unit at the mainboard 70) arranged on the main unit of the product input device 20 and a secondary central processing unit (not shown) with a secondary memory 99 at the detachable unit 120 to store process data and perform designated functions while the detachable unit 120 is operated remotely and away from the main unit of the product/service input device 20.
  • a primary central processing unit 80 with a primary memory unit 99" (memory unit at the mainboard 70) arranged on the main unit of the product input device 20 and a secondary central processing unit (not shown) with a secondary memory 99 at the detachable unit 120 to store process data and perform designated functions while the detachable unit 120 is operated remotely and away from the main unit of the product/service input device 20.
  • a primary central processing unit 80 with a primary memory unit 99" (memory unit at the mainboard 70) arranged on the main unit of the product input
  • the detachable unit 120 allows mobility of the product identification code scanner/reader 96 and associated elements, including the proximity sensor 97 powered by the power source) 95", to function away from the main unit of the product/service input device 20 for more convenience.
  • the detachable unit 120 is configured to coupled/connect to electrical terminals 125 provided on the main body of the product/service input device 20 such that detachable unit 120 engage to electrical terminals 125 on the main unit of the product/service input device 20, it completes the circuitry of connectivity such that it enable the detachable unit 120 to be transferred / transmitted /downloaded the product/service identification data collected by the detachable unit 120 to the primary memory unit 99" product/service input device 20, or read, process, by the central processing unit 80 and display on the display unit 90, or otherwise merge with the product identification data stores at the product/service input device 20 such that the product/service identification data may be combined or integrated into a single product/service list ready for transferring or transmitting to the remote computing devices of the order management system 30 administered by the product ordering service providers 40, service providers 50, and bill payment service providers 60 and associated parties.
  • the product/service input device 20 further comprising an external input switch 100 configured to read, collect and store product identification data and is operable supplementary with the product/service input device 20.
  • An exemplary embodiment of the external input switch 100 is shown FIG. 7.
  • Figure 8 shows a graphic representation scheme of components of the external input switch 100 and its connectivity to the product/service input device 20.
  • the external input switch 100 comprises a central processing unit with internal non-volatile memory unit 105, a power source such as a battery 1 10 to power the external input switch 100 and a Bluetooth module 1 15 (an external input switch Bluetooth module 1 15 is a separate unit from that of the Bluetooth module 84 of the product/service input device) allowing the external input switch 100 to communicate and transfer or transmit product/service identification data stored at the external input switch 100 to the product/service input service 20 via low powered Bluetooth technology. See also in FIG. 8.
  • the external input switch 100 is operable via operation of one or more input buttons 120.
  • the central processing unit 105 of the external input switch 100 may be in the form of a microprocessor with its own memory.
  • the external input switch 100 is configured to sync with the product/service input device 20 and it is configured to be programmable (setting) via the product/service input device 20.
  • the external input switch 100 is configured to be programmable to enable changes of the specified product identification data and the specified amount/unit.
  • the Bluetooth module 1 1 5 inside the external input switch 100 allows the external input switch 100 to wirelessly communicate or connected to the product/service input device 20 such that the data including the product/service identification code stored at the external input switch 100 is communicated to the product/service input device 20.
  • the external input switch 100 configured to pre-stored specified product identification data and a specified amount/unit of the products to facilitate bulk order/purchase of a particular product.
  • the specified product identification data together with the specified amount/unit is transmitted to the product/service input device 20 via low powered Bluetooth technology.
  • Other forms of near field communications allowing data transmission between the external input switch 100 and the product/service input device 20 are also possible.
  • the external input switch 100 is designed to facilitate bulk order/purchase of products, for example for purchasing of staple products or routine items. This would be very convenience for, for example, offices, restaurants, or food and drink shops or other type of business operators who may require large number of particular items on a regular basis. Instead of having to input the product identification code, i.e.
  • the user simply use the external input switch 100 to complete the task by pressing on the input button 120 of external input switch 100.
  • the pre-stored product identification data together with the pre-specified unit of the product is communicated to the product/service input device 20 and such data will be displayed on the display unit 90 of the product/service input device 20 enable the user to confirm the input (entry) of the product identification into the list of item to be ordered/purchased.
  • the external input switch 100 may be configured to store specified services identification data such as those service identification which are requested or ordered by the user on a regular basis.
  • external input switch 100 is operable via operation of one or more input button 120 to communicate the pre-stored data to the product/service input device 20 to form part of the shopping/servicing list to be further processed by the product/service input device 20.
  • the term "one or more input button 120" signifies that the external input switch 100 may comprise one input button 120 or more than one input buttons 120.
  • the external input switch 100 comprises a single input button 120, it is possible to configure the external input switch 100 to pre-store a single set of product identification data which may directed to identification data of a single product or several product.
  • the external input switch 100 pre-stored multiple set of product identification data which may directed to identification data of multiple products such that manipulating the input button 120 in a different way can result in a different command or that it results in the external input switch 100 to transmit different sets of data to the product/service input device 20.
  • each input button 120 may be assigned or designated for a different product identification code such that each input button 120 is assigned to transmit different sets of data to the product/service input device 20.
  • the term "product/service input device” being referred to throughout this document refer to the product/service input device 20 according to the principle of the present invention which facilitates product ordering, service placement, and bill payment involving or using the product/service input device 20 according to the present invention.
  • the term “shopping/servicing list” being referred to herein refer to a list of products, services or bills inputted to the product/service input device 20 by a user.
  • the product/service input device 20 may be configured to embody a different interface or window or tab or applications for ordering of products, ordering for services and bill payment service among others.
  • the product/service input device 20 is configured to enable bill payment such that it allows payment transaction for settlement of bills such as utility bills, credit, card bills, etc. to be performed though the product/service input device 20 linked to a payment gateway of which also linked to a network of financial institution such that it allows electronic payment using credit card, debit card, electronic banking or other type of stored-value cards, etc.
  • the product/service input device 20 operates and functions in the same manner as with in the case of ordering a product or a service using a barcode as the product/service identification code.
  • the product/service input device 20 is configured to recognize a bill identification code, such as a barcode of a bill to enable the use to further proceed with bill payment transaction.
  • the product/service input device 20 comprise an audio visual means 85 of which may comprise a speaker 87 and a microphone 86 with accompanying software or application.
  • the speaker 87 may serves to display audio content such as a push content (to be further described below) transmitted from the order management system 30 or the product ordering provider 40, service providers 50, and bill payment service provider 60 and associated product agents 41 , service agents 51 and merchants 61. Further, the speaker 87 is provided to provide various audio notifications to the user of the product/service input device 20.
  • the product/service input device 20 may emit an audio notification, such as a "beep", to notify a user that a barcode has been scanned.
  • the speaker 87 may provide sound effects for audio content being received or displayed by the product/service input device 20.
  • the microphone 86 serves to provide a voice command for operating or executing command on the product/service input device 20 to be further discussed below.
  • the product/service input device 20 is configured to communicate with a remote computing device, servers or cloud servers or the like forming part of the order management system 30 over the internet or a network.
  • the product/service input device 20 is not only configured to transmit data to the order management system 30, but may be also configured to receive data or content (push content) from such remote computing device, servers, cloud servers or the like of the order management system 30.
  • the data or content may be in the form of text messages or audio visual content which may be directed to a promotional text message, in-store discount offer, or others.
  • the content may be in the form of an audio-visual data which will be processed and displayed on the display unit 90 of the product/service input device 20.
  • the content being received is related to a product or a service being ordered by the user.
  • a product identification code for example a laundry care products, such as a washing detergent
  • the push content being received by the product/service input device 20 may directed to an in-store promotional campaign such as "buy two get one free" may be displayed on the display unit 90 of the product/service input device 20 advertising to the user if the user wish to take the promotional offer or decline the offer.
  • the content may be directed to a product similar or categorically related to a product being scanned to provide the user/customer an opportunity to also order or purchase different service or product lines, different sizes (volume), different brands, or related products, or substitute products.
  • a user/customer it is possible for a user/customer to close or skip or ignore the content and continue with the inputting process as normal or disable the push service should the user/customer does not wish to received such content with promotional or advertising messages.
  • apart from an audio notification as described above for which the product/service input device 20 further equipped with the speaker 87 is a preference it is possible to also configure the product/service input device to issue different format of notification to a user/customer.
  • the notification may be in the form of light (such as red or green) to show different states of operation of the product/service input device 20.
  • the notification may be in a form of an image or visual symbol.
  • an element configured to issue such notification with a corresponding microcontroller responsible for controlling or issuing such notification shall be provided.
  • the product/service input device 20 is configured to pair with other electronic devices with Bluetooth module, such as a smart phone, smart watch or other similar gadgets or be installed with other applications, programs or software to suit different lifestyle of the user. It may also sync to a home automation system enabling controlling of the home automation, as a hub, from the product/service input device.
  • Bluetooth module such as a smart phone, smart watch or other similar gadgets or be installed with other applications, programs or software to suit different lifestyle of the user. It may also sync to a home automation system enabling controlling of the home automation, as a hub, from the product/service input device.
  • the product/service input device 20 may also include a location identification means to transmit its location to provide brief location of the product/service input device to the product ordering service providers 40, service providers 50, and bill payment service providers 60 or other associates product agents 41 , service agent 51 for the benefit of managing delivery routes or managing delivery for delivering the products or services to the customer/user.
  • the product input device 20 is configured read and collect product/service identification data and transmit or transfer such product identification data to the order management system 30 for further processing
  • the product identification is not only limited to a barcode or QR code and that the means for reading or recognizing the product identif cation code is not limited to the product identification code scanner/reader 96 or that the product identification code is limited to a barcode or a QR code.
  • the product/service input device 20 is configured to recognize different forms of product identification coding system. Accordingly, in an embodiment, the product/service input device 20 is configured to recognize a product/service identification code via voice commands or audio code.
  • the product/service input device 20 can input product/service identification code by speaking or providing audio code to the product/service input device 20 via the microphone 86.
  • the product/service input device 20 further comprise a voice recognition module 88 configured to enable the product/service input device 20 to accept inputting of the product/identification data via voice command or as an audio code. See FIG. 6. It is possible through configuration of the voice recognition module 88 and related software/applications to formulate or paired or mapped a specific product/service identification code as an audio code against a product/service/bill identification code database maintain by the order management system 30 or the product ordering service providers 40, service providers 50, and bill payment service providers 60.
  • a user of the product/service input device 20 may formulate a specific general name, or general product name such as “chicken soup” by pairing the speaking phrase “chicken soup” with an identification code of a chicken soup of a specific brand, volume or size, flavor maintain by the order management system 30 or the product ordering provider 40.
  • the order management system 30 or the product ordering service providers 40 check the code “chicken soup” against its product identification code database and will be able to match the product identification code and display the specific chicken soup as requested (or of which has been paired/mapped with) on the display unit 90 of the product/service input device 20 to enable the user to confirm the order.
  • the user of the product/service input device 20 will be able to type in or input a specifically assigned number(s), preferably a shorter and simpler number combination than that of the actual barcode number of a product, or letter(s) using a keypad or a keyboard, preferably as a virtual keyboard, integrated keyboard or a keyboard application installed on the product/service input device 20.
  • Such number code or letter code which has been formulated and paired with a specific product/service identification code maintained by the order management system 30 or the product ordering service providers 40, service providers 50, and bill payment service providers 60.
  • This can be very useful for certain circumstances or certain group of users. For example, when it is not possible for the product/identification code scanner/reader to read a barcode of a product, the user may input the product barcode numbers manually. However, in for certain group of people such as an elderly or person with poor eyesight, inputting the accurate product barcode numbers, which often very small, can be a difficult task, hence alternative forms of inputting product/service identification code such as those of an audio code (via voice command), a number code, or a letter code as described above can be very helpful.
  • the product/service input device 20 may be distributed to customers on certain terms and conditions by service providers.
  • the user/customer is required to provide personal identification means or contact information such as a contact number, mobile phone number(s) as a form of registration or activation of the product input device 20.
  • the provided information will enable the service providers and the product agent 41 , service agent 5 1 and merchants 61 to contact the user/customer to confirm the identity of the customer, to confirm the order and to arrange for delivery or for visiting the customer to provide the service.
  • the product/service input device 20 may be embedded with a location identification means to provide information on location of the product/service input device 20 for the benefit of managing delivery routes or managing delivery for delivering the products/services to the customer/user.
  • the product/service input device 20 is linked to the order management system 30 where a database containing product/service identification code is maintained.
  • the product/service input device 20 Once the product/service input device 20 is "on" and the customer or a user enter product/service identification code into the product/service input device 20 by inputting a product/service identification code either as a universal barcode, an audio code, a formulated numbers code or a formulated letters code into the product/service input device 20, the product/service input device will process the product/service identification code and communicate with the order management system 30 to match and pull a corresponding product/service identification code with product/service description and display the information on the display unit 90 to enable the user/customer to confirm the order for that particular product/service.
  • a product/service identification code either as a universal barcode, an audio code, a formulated numbers code or a formulated letters code
  • the product/service input device will process the product/service identification code and communicate with the order management system 30 to match and pull a corresponding product/service identification code with product/service description and display the information on the display unit 90 to enable the user/customer to confirm the order for that particular product/service.
  • the user/customer inputs a product/service identification code by mistake, or no longer wishes to order/purchase such item or service
  • the user may remove such item or service from the list by pressing an icon, symbol or word on designated button conveying "deleted” or “cancel” or “back” and executed such function on the display screen 90.
  • the customer will have an opportunity to save and store the list on the device and may amend or revised the list as needed and submit or transfer the list to the order management system 30 when desired, or to submit or transfer the list to the order management system 30 after inputting of product identification code is completed.
  • the order management system 30 after receipt of the list of product/service identification from the user or customer will then generate an order number and confirm the order with the user or customer, for example by way of a short message service or other form of notification to the user/customer mobile device (i.e. registered mobile number) or to the product/service input device 20 itself.
  • the order management system 30 or the product ordering service providers 40, service providers 50, and bill payment service providers 60 will then fulfill the order by delivery of the product/service or completing the transaction.
  • the product/service input device 20 comprises the product/service identification code scanner/reader 96 as the detachable unit 120
  • the user/customer may detach the detachable unit 120 and use the detachable unit 20 to scan/read product identification for example, large, bulky item, or items which are kept away from the product/service input device 20.
  • the product identification code data which has been processed and stored in the non-volatile memory unit 99 of the detachable unit 120 will be transferred or downloaded into the central processing unit 80 of the product/service input device 20 for further processing.
  • the product/service input device 20 which is configured to allow confirmation of multiple product identification codes with a single confirmation to be more appreciated. That is, as the detachable unit 120 is configured to read and collect the product identification code remotely away from the main unit of the product/service input device 20, it would be rather an inconvenience for a user to come back to the display unit 90 to provide confirmation for entry or each input of the product identification code, hence providing e a single confirmation for a list of multiple product identification codes is provided.
  • the product/service input device 20 further comprising an external input switch 100, see FIG. 9.
  • the user may use a pre-programmed external input switch 100, of which carry one or more set of data of product identification code together with a specify unit of the product, to input the product identification code together with the required unit by operating the input button 120 on the external input switch 100.
  • the said specified product identification code together with the specified number of unit will be communicated or transmitted to the product/service input device 20 via low powered Bluetooth technology, i.e. the Bluetooth module 1 15, see FIG. 8. Accordingly, such data wi ll be displayed on the display unit 90 of the product/service input device 20 allowing the user/customer to confirm the order as normal.
  • the user may pay for the ordered/purchased products/services upon delivery or through other methods or channels of payment. It is also possible that the product/service identification code together with a unit price wi ll be updated by the order management system 30 or the product ordering service providers 40, service providers 50, and bill payment service providers 60 a regular basis. Hence, the product/service order list generated using the product/service input device 20 will include a total price for the ordered/purchased products/service.
  • the product/service input device 20 which is linked to the payment gateway and the network of financial institution 70, it enable the user/customer to pay for the products/service using a credit card or a debit card or electronic banking at the product/service input device 20 as per the protocol and security module established by the payment gateway and the financial institution 70 to enable the transaction and to avoid theft or fraud.
  • order management system 30 or the product ordering service providers 40, service providers 50, and bill payment service providers 60 also connected to the network of the financial institution 70, for example, a credit card issuing bank for the purpose of authenticating and approval of the card payment as generally known in the art.
  • a user of the product/service input device 20 activates the product/service input device 20 and completes a registration process by providing user identification such as a mobile phone number or other personal identification means.
  • the user identification or other personal identification means may be stored in a profile database at the product/service input device 20 so that the information may be retained for future visits.
  • the user may then pick from the display unit 90, a portal, window, or tab or application for product ordering.
  • the product identification code scanner/reader 96 and/or the external input switch 100 are ready and standby. In this example, the user may then use the product/service identification code scanner/reader 96 (as both integrated (attached) unit or detachable unit 120) and/or the external input switch 100 for inputting the product identification code.
  • the product/service input device 20 retrieve product identification from a product identification code database (in this example, barcode database) maintain by the order management system 30 and/or the product agent 41 and display the product description (such as product brand, packing size, volume, or image of the product, etc. and unit price on the display unit 90 of the product/service input device 20.
  • product identification code database in this example, barcode database
  • the user may then add the required number (quantity) of unit of the product as needed. Then the user will have an option of adding more product identification codes and input additional product identification code by scanning identification code of the next product.
  • the user may then place an order and confirm order placement where the order or product order list is transferred or transmitted over the internet or network to the remote computing device, server or cloud servers are for example, of the order management system 30 where the order management system 30 will generate an order number for the user and record the order in the order database (such as order number, product list, user identity, etc.) and send notification of confirmation of receipt of order along with order number to the user via for example a short message service to the customer.
  • the product ordering is then considered to be completed and the user may deactivate the product/service identification code scanner/reader 96 at the product/service input device 20 and end the process.
  • the product ordering service provider 40 and/ or product agent 41 being part of the order management system 30 may then execute the order and deliver the products to the user or customer.
  • the user may save the data in the primary memory unit 99" of the product/service input device 20 and may place an order later when desired. They user may then deactivate the product/service identification code scanner/reader 96 at the product/service input device 20 and end the process.
  • Example of Service Ordering Operation Flow As shown in FIG. 12, a user of the product/service input device 20 activates the product/service input device 20 and completes a registration process by providing user identification such as a mobile phone number or other personal identification means.
  • the user identification or other personal identification means may be stored in a profile data base at the product/service input device 20 so that the information may be retained for future visits.
  • the user may then pick from the display unit 90, a portal, window, or tab or application for service ordering.
  • the product/service identification code scanner/reader 96 and/or the external input switch 100 are ready and standby.
  • the user may then use the product/service identification code scanner/reader 96 (as both integrated (attached) unit or detachable unit 120) and/or the external input switch 100 for inputting the service identification code.
  • the service identification code may be for example a delivery meal or services provide by the service agent 51 such as a restaurant where the user may input a barcode for a specific menu, or such service barcode is a specific restaurant where upon scanning of the service identification code, available menu which are retrieved from the service database of the order management system 30 or the service order provider 50 being part of the order management system 30, will be displayed along with the service (meal/dish) description and unit price and allow the user to pick the desired menu and quantity from the screen of the display unit 90.
  • the user may be provided with an opportunity to input additional information regarding the service, for example if the user does not wish to have MSG in the ordered menu.
  • the user may then place an order and confirm order placement where the order or service order list is transferred or transmitted over the internet or network to the remote computing device, server or cloud servers are for example, of the order management system 30 where the order management system 30 will generate an order number for the user and record the order in the order database (such as order number, service list, user identity, etc.) and send notification of confirmation of receipt of order along with order number to the user via for example a short message service to the customer.
  • the service order is then considered to be completed and the user may deactivate the product/service identification code scanner/ reader 96 at the product/service input device 20 and end the process.
  • the service ordering service provider 50 being part of the order management system 30 may then execute the order and deliver the services to the user or customer.
  • the user may save the data in the primary memory unit 99" of the product/service input device and may place an order later when desired. The user may then deactivate the product/service identification code scanner/reader 96 at the product/service input device 20 and end the process.
  • the user may pay for the ordered product or service via cash upon delivery or fulfilling of the order or settle payment for the ordered product or service after placing the order via payment gateway as earlier described.
  • a user of the product/service input device 20 activates the product/service input device 20 and completes a registration process by providing user identification such as a mobile phone number or other personal identification means.
  • the user identification or other personal identification means may be stored in a profile data base at the product/service input device 20 so that the information may be retained for future visits.
  • the user may then pick from the display unit 90, a portal, window, or tab or application for bill payment.
  • the product identification code scanner/reader 96 is ready and standby. In this example, the user may then use the product/service identification code scanner/reader 96 (as integrated attached unit (attached) or detachable unit 120) for inputting the bill identification code.
  • the order management system 30 may then be retrieved bill information from bill database maintained by merchants 61 and display the bill description and total payable amount on the bill. The user will be then request to select whether to proceed with payment or cancel the payment. Where the user wishes to proceed with payment, the user will be asked to provide credit card information and authorization code and transmit the data to the order management system 30 and the bill payment service providers 60 being part of the order management system 30.
  • the bill payment service provider 60 may conduct credit card validity/credit check with the financial institution 70 who issued the credit card. Where the card is found to be invalid or without credit, the user will be ask to provide alternative credit card. Where card validity and credit check is valid and payment is accepted, the order management system will issue a notification of confirmed payment with receipt number to the user and store transaction history in the paid bill database at the order management system 30 administered by the bill payment service provider 60. The payment is regarded as completed.
  • the invention provides a method for generating a shopping/servicing list and fulfilling the shopping/servicing list using the product/service input device 20.
  • the method involving a customer, one or more product ordering service providers 40, service ordering providers 50, bill payment service providers 60 and wherein the method comprising:
  • a terminal for a customer to generate a shopping/servicing list such terminal is realized as the product/service input device (20) configured to read and collect product/service identification data;
  • the terminal in the step of providing the terminal for a user to generate the shopping/servicing list, is realized as the product/service input device 20 configured to read and collect product/service identification code data as described in the first aspect of the invention.
  • the product/service input device 20 may be in the form of any one or more embodiments of the product/service input device in accordance with the principle of the afore-described aspect of the invention.
  • the shopping/servicing list is generated through the use of the product/service input device 20 and user interfacing with the product/service input device 20, in particular, its interactive display unit 90 and other associated tools/components/means such as the product/service identification code scanner/reader, external input switch, voice recognition module and associated software/applications installed at the product/service input device 20 as described above for inputting product identification code in the form of barcodes, QR codes, number codes, letter codes and audio codes.
  • such data may be stored at the product/service input device 20 prior to transmitting to the remote computing device, a servers, cloud servers of which being a part of the order management system 30 administered by one or more product ordering service provider 40, service ordering provider 50, bill payment service provider 60.
  • the shopping/servicing list is processed by the order management system 30 administered by one or more product ordering service providers 40, service providers 50, bill payment service providers 60 including product agents 41 , service agents 51 , merchants 61 , all of which being part of the order management system 30 and fulfilled the shopping/servicing list and deliver products/services to the user of the product/service input device 20.
  • the one or more product ordering service providers 40, service providers 50, bill payment service providers 60 including product agents 41 , service agents 51 , merchants 61 , being part of the order management system 30 may be the one and same entity which take different roles and functions or they may be separate entities contracted or commissioned by them.

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Abstract

La présente invention concerne un dispositif d'entrée de produits/services configuré pour lire et collecter des données d'identification de produits qui peuvent se présenter sous diverses formes de codage d'un système de codage comprenant entre autres un code à barres, un code QR, un code audio, un code numérique, ou un code alphabétique. Le dispositif d'entrée de produits/services 20 est en outre configuré pour traiter et mémoriser les données d'identification de produits recueillies et pour transmettre les données d'identification de produits sur un réseau à un système de gestion de commande 30 administré par un ou plusieurs fournisseurs de service de commande de produits 40, fournisseurs de services 50 ou fournisseurs de service de paiement de factures 60. Le dispositif d'entrée de produits/services 20 est configuré, conjointement avec le système de gestion de commande 30, pour créer une liste d'achats sur la base des données transmises à partir du dispositif d'entrée de produits/services et pour permettre à un ou plusieurs fournisseurs de service de commande de produits 40, fournisseurs de services 50 ou fournisseurs de service de paiement de factures 60 de satisfaire la liste d'achats à des fins de distribution. L'invention concerne également un procédé de génération d'une liste d'achats/services et de satisfaction de la liste d'achats/services à l'aide du dispositif d'entrée de produits/services 20.
PCT/TH2016/000090 2015-11-06 2016-11-07 Dispositif d'entrée de produits/services et procédé de génération d'une liste d'achats/services et de satisfaction de la liste d'achats/services WO2017078635A1 (fr)

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JP2018600092U JP3218532U (ja) 2015-11-06 2016-11-07 製品／サービス入力装置、および、ショッピング／サービスリストを生成しそのリストを実行する方法
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