WO2017065333A1 - Procédé de commande de sortie de tickets photo pour utilisateur en attente de service, et serveur d'exploitation de tickets photo prenant en charge le procédé - Google Patents

Procédé de commande de sortie de tickets photo pour utilisateur en attente de service, et serveur d'exploitation de tickets photo prenant en charge le procédé Download PDF

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Publication number
WO2017065333A1
WO2017065333A1 PCT/KR2015/010968 KR2015010968W WO2017065333A1 WO 2017065333 A1 WO2017065333 A1 WO 2017065333A1 KR 2015010968 W KR2015010968 W KR 2015010968W WO 2017065333 A1 WO2017065333 A1 WO 2017065333A1
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WO
WIPO (PCT)
Prior art keywords
photo ticket
information
photo
user
service
Prior art date
Application number
PCT/KR2015/010968
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English (en)
Korean (ko)
Inventor
조민석
Original Assignee
주식회사 엔플랫
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Publication date
Application filed by 주식회사 엔플랫 filed Critical 주식회사 엔플랫
Priority to KR1020167028725A priority Critical patent/KR20170056478A/ko
Priority to PCT/KR2015/010968 priority patent/WO2017065333A1/fr
Publication of WO2017065333A1 publication Critical patent/WO2017065333A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0207—Discounts or incentives, e.g. coupons or rebates
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G—PHYSICS
    • G03—PHOTOGRAPHY; CINEMATOGRAPHY; ANALOGOUS TECHNIQUES USING WAVES OTHER THAN OPTICAL WAVES; ELECTROGRAPHY; HOLOGRAPHY
    • G03B—APPARATUS OR ARRANGEMENTS FOR TAKING PHOTOGRAPHS OR FOR PROJECTING OR VIEWING THEM; APPARATUS OR ARRANGEMENTS EMPLOYING ANALOGOUS TECHNIQUES USING WAVES OTHER THAN OPTICAL WAVES; ACCESSORIES THEREFOR
    • G03B15/00—Special procedures for taking photographs; Apparatus therefor
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/02—Reservations, e.g. for tickets, services or events
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06T—IMAGE DATA PROCESSING OR GENERATION, IN GENERAL
    • G06T5/00—Image enhancement or restoration
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07B—TICKET-ISSUING APPARATUS; FARE-REGISTERING APPARATUS; FRANKING APPARATUS
    • G07B1/00—Machines for printing and issuing tickets
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C11/00—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
    • G—PHYSICS
    • G03—PHOTOGRAPHY; CINEMATOGRAPHY; ANALOGOUS TECHNIQUES USING WAVES OTHER THAN OPTICAL WAVES; ELECTROGRAPHY; HOLOGRAPHY
    • G03B—APPARATUS OR ARRANGEMENTS FOR TAKING PHOTOGRAPHS OR FOR PROJECTING OR VIEWING THEM; APPARATUS OR ARRANGEMENTS EMPLOYING ANALOGOUS TECHNIQUES USING WAVES OTHER THAN OPTICAL WAVES; ACCESSORIES THEREFOR
    • G03B2227/00—Photographic printing apparatus
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C11/00—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
    • G07C2011/04—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere related to queuing systems

Definitions

  • Various embodiments of the present invention relate to a photo ticket output control method for photographing a service waiter and outputting a photo ticket associated with a waiting sequence based on the same, and a photo ticket operating server supporting the same.
  • a store that provides goods or services, if there are many waiting customers, handed a number table written by hand to a waiting customer, or provides a number table to a waiting customer with a number table preparation machine.
  • this number table the number corresponding to the number of waiting persons or the turn of the guest is written in letters or the like.
  • a user who wants to use a service such as a movie recently reserves a movie through a communication network, and provides a movie ticket, a so-called photo ticket, with a predetermined image inserted at a movie ticket issuing site, so that the user does not have a simple ticket but specific information.
  • the technology of providing a ticket containing is proposed.
  • Various embodiments of the present invention have been made to solve the above problems and achieve the above object, and provide service waiters waiting at a store (eg, a restaurant) through a photo ticket output device installed at a service providing place.
  • the present invention provides a method of photographing and outputting a waiting table in the form of a photo ticket based thereon.
  • a control method of a photo ticket server is a method of controlling a photo ticket for a service waiter to be output, and the waiting sequence number of the user is received as a user's service use request is received through the photo ticket output device.
  • Controlling the photo ticket output device to inquire whether the photo ticket output device is photographed by the user; In response to the imaging request of the user being received from the photo ticket output device, controlling the photo ticket output device to image the user through a camera module of the photo ticket output device, and imaging data associated with the imaged user Obtaining from the photo ticket output device; Generating photo ticket information based on the imaging data, information related to a service, and waiting order information related to the waiting order number of the user; And controlling the photo ticket output device to output a photo ticket based on the photo ticket information.
  • the method may further include determining an expected waiting time of the user based on the waiting sequence number, and generating the photo ticket information comprises: If the waiting time exceeds a preset time, generating coupon information to be paid to the user according to the expected waiting time; And configuring the photo ticket information to include the generated coupon information.
  • the generating of the coupon information may include: checking the number of face images included in the captured image data; And generating the coupon information according to the identified number of face images.
  • the generating of the coupon information may include: checking a number of based on the face image; And generating the coupon information according to the number of the identified face images.
  • the acquiring of the captured image data may include providing the preview image according to the user image and an editing tool capable of editing the preview image. Controlling the output device; And receiving the image data processed by the editing tool from the photo ticket output device.
  • the processed image data may include the edited image and the edited image for the photographed image and the edited image for the photographed image photographed by the user. It may be at least one of the images including the content information inserted through.
  • the generating of the photo ticket information in the control method of the photo ticket server may include configuring the photo ticket information to further include time information from which the imaging data is obtained. Can be.
  • the waiting sequence information of the user and the information related to the service are output on either side of the photo ticket, and the imaging data is The wait sequence information and the service related information may be output on the opposite side to the output side.
  • the photo-ticket management server is a photo-ticket management server that controls the output of the photo-ticket for a service waiter, and the user waits as the user receives a service use request through the photo-ticket output device.
  • the photo ticket output device controls the photo ticket output device to inquire the user of whether to capture the image, and in response to the imaging request of the user being received from the photo ticket output device, the camera module of the photo ticket output device is changed.
  • An image capturing data collecting unit configured to control the photo ticket output apparatus to photograph the user through the apparatus, and to obtain image data related to the photographed user from the photo ticket output apparatus;
  • a storage medium is a storage medium for storing a program configured to generate and output a photo ticket for a service waiter, wherein the program receives the service use request of a service waiter.
  • the service waiters can wait their turn without being bored. Can be.
  • the photo ticket so that the discount coupon information is included according to the number of person images and waiting time information in the photographed picture, it is possible to provide an efficient and prominent photo ticket to the service waiters. This can effectively prevent the leakage of service waiters.
  • FIG. 1 is a diagram illustrating a photo ticket output system according to various embodiments of the present disclosure.
  • FIG. 2 is a diagram illustrating a control unit of a photo ticket operating server according to various embodiments of the present disclosure.
  • FIG. 3 is a diagram illustrating an operation of controlling generation and output of a photo ticket according to various embodiments of the present disclosure.
  • FIG. 4 is a diagram illustrating in more detail an operation of controlling generation and output of a photo ticket according to various embodiments of the present disclosure.
  • FIG. 5 is a diagram illustrating an operation of paying coupon information by analyzing an expected waiting time of a service waiter according to various embodiments of the present disclosure.
  • FIG. 6 is a view illustrating an operation of paying coupon information by checking a face image included in the captured data according to various embodiments of the present disclosure.
  • FIG. 7 is a diagram illustrating a photo ticket according to various embodiments of the present disclosure.
  • FIGS. 8 to 11 are diagrams illustrating a front side and a rear side of a photo ticket according to various embodiments of the present disclosure.
  • the term user may refer to a person who uses a user terminal for a standby request for a specific service.
  • the “photo ticket” referred to in this document may be a physical form of a ticket containing a photograph of a user who is waiting to use the service (hereinafter, “service waiter”).
  • service waiter Such a photo ticket may be composed of various materials, such as paper and plastic, and may be printed on the material such that at least one of text, an image, or a photographed picture is visually shown.
  • photo ticket information may refer to various types of content such as text, images, photographed pictures, etc. that can be inserted into the photo ticket, and various embodiments of the present invention provide such a photo ticket. It does not limit the structure of the information.
  • service waiter may mean a user who has requested to use the service but is waiting for the users who have already requested the service.
  • the service waiter may refer to a user who is provided with a waiting ticket (photo ticket) in the photo ticket output device 200 when applying for service use.
  • FIG. 1 is a block diagram of a photo ticket output system 101 according to various embodiments of the present disclosure.
  • the photo ticket output system 101 may include a photo ticket operation server 100 and a photo ticket output device 200, and the photo ticket operation server 100 and the photo ticket output device 200 may be connected to the network 300. Communication can be connected via.
  • the system 101 having the above-described configuration photographs the service waiter through the photo ticket output device 200 at the service providing place, and based on this, the photo ticket related to the waiting sequence number is controlled under the control of the photo ticket operation server 100. It can be created and printed and provided to the service waiter.
  • the photo ticket management server 100 may include a communication unit 110, a control unit 120, and a storage unit 130. According to various embodiments, the photo ticket management server 100 may be one of the components of FIG. 1. At least one may be omitted or other components may be additionally provided.
  • the communicator 110 communicates the photo ticket operation server 100 with the photo ticket output device 200 through the network 300, and transmits data related to the photo ticket output device 200 and the photo ticket generation and output that are communicatively connected.
  • the communication unit 210 may include, for example, a communication module such as a cellular module, a Wifi module, a BT module, a GPS module, an NFC module, a mobile network module, an RF transmit / receive module, or a transceiver.
  • the controller 120 may perform a data processing function of controlling a signal flow between the overall operation such as power supply control of the photo ticket operation server 100 and an internal configuration of the photo ticket operation server 100 and processing data.
  • the controller 120 may include at least one processor, and the processor may include a central processing unit (CPU), an application processor (AP), or a communication processor (CP). It may include one or more of. A detailed operation related to the function of the controller 120 will be described later with reference to FIG. 2.
  • the storage unit 130 may store data (for example, imaging data) received or generated from the controller 120 or other components.
  • the storage unit 130 may include a memory, a cache, a buffer, and the like, and may be configured of software, firmware, hardware, or a combination of two or more thereof.
  • the storage unit 130 may include a photo ticket output control program 131.
  • the photo ticket output control program 131 may be composed of instructions, routines, or instructions that cause the control unit 120 to control the output of the photo ticket of the present invention when executed.
  • the photo ticket output control program 131 may be configured to confirm (or operation) a waiting sequence number of the service waiter as the service request of the service waiter is received through the photo ticket output device; Controlling the photo-ticket output device to inquire whether the service ticket waiter is photographed at the photo-ticket output device; In response to the imaging request of the service waiter being received from the photo ticket output device, controlling the photo ticket output device to image the service waiter through the camera module of the photo ticket output device, and Obtaining associated imaging data from the photo ticket output device; Generating photo ticket information based on the imaging data, information related to the service, and waiting sequence information related to the waiting sequence number of the service waiter; And controlling the photo ticket output device to output a photo ticket based on the photo ticket information.
  • the standby information providing program 135 may also be stored in a computer-readable storage medium.
  • Such storage media includes all types of storage media on which programs and data are stored so that they can be read by a computer system. Examples include Read Only Memory (ROM), Random Access Memory (RAM), Compact Disk (CD), Digital Video Disk (DVD) -ROM, Magnetic Tape, Floppy Disk, Optical Data Storage, Flash Memory Devices, etc. Can be.
  • ROM Read Only Memory
  • RAM Random Access Memory
  • CD Compact Disk
  • DVD Digital Video Disk
  • magnetic Tape Magnetic Tape
  • Floppy Disk Optical Data Storage
  • Flash Memory Devices etc.
  • these storage media can be distributed over network coupled computer systems so that the computer readable code is stored and executed in a distributed fashion.
  • the storage unit 130 may include a service related information DB 135.
  • the service related information DB 135 is a database that stores service related information according to various embodiments of the present disclosure.
  • service-related information may include a service name, a service providing history, location information of a service providing place, or service providing time information.
  • the service related information may include a name of a restaurant, food menu information, restaurant location information, restaurant opening time information, and the like.
  • the service related information may be provided to the photo ticket management server 100 through the terminal and the network of the service provider.
  • the photo ticket output device 200 may include a communication unit 210, a control unit 220, a storage unit 230, an input / output interface 240, and a camera module 250. According to various embodiments, a photo The ticket output device 200 may omit at least one of the components of FIG. 1 or may further include other components.
  • the photo ticket output device 200 as described above is located at a place adjacent to the service providing place (for example, a restaurant entrance) to provide a waiting table (for example, a photo ticket) to the user under the control of the photo ticket operation server 100 or by itself.
  • a place adjacent to the service providing place for example, a restaurant entrance
  • a waiting table for example, a photo ticket
  • it may be an electronic device including at least one circuit module or at least one software.
  • the photo ticket output apparatus 200 may be implemented in a physical configuration such as a body and a photo ticket output unit, and may include at least one electronic element and at least one circuit.
  • the communication unit 210 may have a configuration that is the same as or similar to that of the communication unit 110 of the photo ticket management server 100. Specifically, the communication unit 210 communicates with the photo ticket output server 200 through the network 300 with the photo ticket operating server 100, and generates and outputs a photo ticket with the connected photo ticket operating server 100. You can send / receive data related to.
  • the communication unit 210 may include, for example, a communication module such as a cellular module, a Wifi module, a BT module, a GPS module, an NFC module, a mobile network module, an RF transmit / receive module, or a transceiver.
  • the controller 220 may perform a data processing function of controlling a signal flow between the overall operation such as power supply control of the photo ticket output device 200 and an internal configuration of the photo ticket output device 200 and processing data.
  • the control unit 220 may include at least one processor, such a processor is a central processing unit (CPU), an application processor It may include one or more of an application processor (AP) or a communication processor (CP).
  • the controller 220 may include at least one processor configured to perform a function corresponding to an instruction, a routine, or instructions of the photo ticket output program 231 which will be described later.
  • the storage unit 230 may store data received or generated from the controller 220 or other components (for example, image data or data input through a service waiter).
  • the storage unit 230 may include a memory, a cache, a buffer, and the like, and may be configured of software, firmware, hardware, or a combination of two or more thereof.
  • the storage unit 230 may include a photo ticket output program 231.
  • the photo ticket output program 231 may be composed of instructions, routines, or instructions that, when executed, cause the controller 220 to generate the photo ticket of the present invention and control the output.
  • the photo ticket output program 231 may include (or operation) confirming a waiting sequence number of the service waiter in response to receiving a service use request of the service waiter; Inquiring whether the service waiter is photographed or not; In response to receiving an imaging request of the service waiter, imaging the service waiter through a camera module 250, and obtaining imaging data associated with the photographed service waiter; Generating photo ticket information based on the imaging data, information related to the service, and waiting sequence information related to the waiting sequence number of the service waiter; And a photo ticket based on the photo ticket information.
  • the photo ticket output program 231 may be an application downloaded from the photo ticket management server 100 through the communication unit 210 and the network 300.
  • the photo ticket output program 231 may be directly stored in the storage 230 at the time of manufacture of the photo ticket output apparatus 200 or at any time, or may be implemented as a processor to perform a function through a hardware configuration. 220).
  • the photo ticket output program 231 or the processor of the controller 220 is activated, the photo ticket information is generated by generating photo ticket information according to various embodiments of the present invention without the involvement of the photo ticket operating server 100. You may.
  • the photo ticket output program 231 may also be stored in a computer-readable storage medium.
  • Such storage media includes all types of storage media on which programs and data are stored so that they can be read by a computer system, as described above.
  • the input / output interface 240 may serve as an interface that may transmit a command or data input from a user (eg, a service waiter) or an external device to other component (s) of the photo ticket output device 200. .
  • the input / output interface 240 may output a command or data received from other component (s) of the photo ticket output device 200 to a user or another external device.
  • the input / output interface 240 according to various embodiments may function as at least one of an input and an output.
  • the input / output interface 240 may have a physical configuration such as a photo ticket output unit capable of outputting a photo ticket and a configuration including at least one electronic element.
  • the input / output interface may include an input unit and an output unit.
  • the input unit may receive numeric or character information, and may include a plurality of input keys and function keys for setting various functions.
  • the function keys may include a direction key, a side key, a shortcut key, and the like, which are set to perform a photo ticket output function.
  • the input unit may generate a key signal input in relation to the user setting and the function control of the photo ticket output apparatus 200 and transmit the generated key signal to the controller 220.
  • the input unit may be implemented by a touch screen method.
  • the touch screen may be formed of a liquid crystal display (LCD), an organic light emitting diode (OLED), or the like, and may be included in an input unit.
  • the input unit including the touch screen may include a panel, a sheet, a digitizer, or the like capable of receiving a general touch input, a proximity touch input, a gesture input, or an electronic pen input.
  • the display unit may display various screens generated as the photo ticket output apparatus 200 operates a photo ticket generation and output function.
  • the display unit may output the requested screen to the display screen in response to receiving the request signal for the specific screen from the controller 220.
  • the display unit may provide a screen interface such as a home screen, a standby screen, a menu screen, or a screen related to a function for controlling output of standby information.
  • the display unit may be implemented as a display module or a touch screen, and when the display unit is implemented as a touch screen, the display unit screen may be operated as an input unit.
  • the input unit and the display unit may be implemented as a touch display screen.
  • the input unit and the output unit have been described as concepts included in the input / output interface 240, but the present invention is not limited thereto.
  • the input unit and the output unit may be configured independently of the input / output interface 240, and the components included in the input unit and the output unit may be included as one configuration of the input / output interface 240.
  • the camera module 250 is, for example, a device capable of capturing still images and videos.
  • the camera module 250 may include one or more image sensors (eg, a front sensor or a rear sensor), a lens, an image signal processor (ISP), Or flash (eg, LED or xenon lamp, etc.).
  • the photo ticket output device 200 may image the waiting service waiter by driving the camera module 250 under the control of the photo ticket operation server 100 or by itself.
  • the photo ticket management server 100 and the photo ticket output device 200 may further include an audio processor.
  • the audio processor may be configured to process various audio signals generated during the operation of the photo ticket operating server 100 or the photo ticket output device 200.
  • the audio processor may include a speaker for supporting the audio signal output and a microphone capable of collecting the audio signal.
  • the audio processor may output a notification sound (for example, an effect sound or a guide sound) when the photo ticket output device 200 outputs a screen related to photo ticket output to service waiters.
  • control unit 120 may include an imaging data collection unit 121, an imaging data analysis unit 123, a standby sequence determination unit 125, and a photo ticket information generation unit 127.
  • the imaging data collector 121 may receive the imaging data (eg, a photographic image) captured by the camera module 250 through the communication unit 110.
  • the imaging data eg, a photographic image
  • the imaging data collection unit 121 may control the photo ticket output device 200 so that the photo ticket output device 200 inquires of the user whether the image is taken. For example, the imaging data collection unit 121 may transmit a signal for controlling to output a screen for inquiring about the imaging to the photo ticket output device 200 through the communication unit 110.
  • the image capturing data collection unit 121 captures the user through the camera module 250 of the photo ticket output apparatus 200 in response to the user's image request being received from the photo ticket output apparatus 200.
  • the photo ticket output device 200 may be controlled to control the photo ticket output device 200.
  • the imaging data collection unit 121 may transmit a signal for controlling the activation of the camera module 250 and the imaging of the user to the photo ticket output device 200 through the communication unit 110. Thereafter, the imaging data collection unit 121 may acquire imaging data related to the captured user from the photo ticket output device 200.
  • the imaging data collection unit 121 may receive the imaging data in the form of raw data or decoded data, and transmit the received imaging data to the imaging data analyzer 123 or the photo ticket information generation unit 127. Can transmit
  • the imaging data may include a photographic image captured by the service waiter, an image edited through the photo ticket output apparatus with respect to the photo image, and content information inserted through the photo ticket output apparatus with respect to the photo image. It may be at least one of the images including.
  • the imaging data may mean only a photographic image in which the service waiter is photographed
  • the imaging data may be an image edited by the service waiter through the photo ticket output device 200 with respect to the photographic image.
  • the captured image may be an image in which content is inserted through the photo ticket output apparatus 200 with respect to the photo image.
  • the photo ticket output device 200 may provide a preview image and an editing tool to process the photo image through the input / output interface 240.
  • the content that can be inserted into the photographic image may include various data such as text, special characters, or an image.
  • the edited image data can be used in the photo ticket generation operation as processed image data.
  • the imaging data analyzer 123 may analyze the imaging data received from the imaging data collector 121. For example, the imaging data analysis unit 123 may check image, text information, and the like included in the imaging data, and may provide the photo ticket information generation unit 127 with information related to the peculiarity detected in the checking operation. Can be. In addition, the imaging data analyzer 123 may provide the photo ticket information generation unit 127 with the imaging data transmitted from the imaging data collection unit 121.
  • the imaging data analyzer 123 may check the number of face images included in the imaging data, and may provide the photo ticket information generator 127 with information about the number of the identified face images.
  • the face image may be an image corresponding to at least a partial area of the captured user image.
  • the imaging data analyzer 123 may use various known algorithms or applications such as a face region extraction technique, a face recognition technique, an object recognition technique, an outline detection technique, a feature point detection technique, and a character recognition technique.
  • the imaging data analyzer 123 may check the number of face images included in the imaging data by performing a face recognition process based on a principal component analysis method such as PCA (Principal Component Analysis).
  • PCA Principal Component Analysis
  • the wait sequence determination unit 125 may check the wait sequence number of the user as the user requests a service use (or a request for outputting a wait table (photo ticket) for the service) through the photo ticket output device 200.
  • the wait sequence determination unit 125 may receive a user's service use request from the photo ticket output device 200 through the communication unit 110, and may have previously received a service use request of another user and You can check the number of cases. Then, the wait sequence determination unit 125 may determine the wait sequence number of the current service request user based on the confirmed information. When the user's waiting order is confirmed or determined, the waiting order determining unit 125 may provide information related to the waiting order of the user to the photo ticket information generation unit 127.
  • the waiting sequence number determining unit 125 may determine an expected waiting time of the user based on the confirmed waiting sequence number, and may transmit information about the expected waiting time to the photo ticket information generating unit 127. .
  • the photo ticket information generation unit 127 may generate photo ticket information based on information received from at least one of the imaging data collection unit 121, the imaging data analysis unit 123, and the standby sequence determination unit 125. .
  • the photo ticket information generating unit 127 may capture image data received from the image capturing data collection unit 121 or image capturing data analysis unit 123, information about the number of face images received from the image capturing data analysis unit 123, and wait.
  • the photo ticket information may be generated based on at least one of the waiting sequence number information and the expected waiting time information received from the sequence determination unit 125.
  • the photo ticket information generation unit 127 may generate photo ticket information based on the service related information received from the service related information DB 135.
  • the photo ticket information generation unit 127 may control the photo ticket output apparatus 200 to output the photo ticket based on the generated photo ticket information.
  • the photo ticket information generator 127 may transmit a signal for requesting to output the photo ticket based on the photo ticket information and the photo ticket information to the photo ticket output device 200 through the communication unit 110.
  • the photo ticket information generator 127 may generate coupon information. For example, when the estimated waiting time corresponding to the estimated waiting time information exceeds a preset time, the photo ticket information generating unit 127 may generate coupon information to be paid to the user according to the expected waiting time. In addition, the photo ticket information generator 127 may generate coupon information according to the number of face images corresponding to the number information of the face images. Specific operations related to generating coupon information will be described later with reference to FIGS. 5 and 6.
  • the photo ticket information generation unit 127 may generate the photo ticket information to further include time information from which the imaging data is obtained.
  • the photo ticket information generation unit 127 may check time information at the point in time at which the image data of the user is obtained, and may generate photo ticket information to be converted into text information and output to the photo ticket.
  • the time information at the time when the captured image data is obtained may also be transmitted to the photo ticket output device 200 through the communication unit 110.
  • the photo ticket information generation unit 127 may transmit the generated photo ticket information to the photo ticket output device 200 through the communication unit 110.
  • the imaging data collection unit 121, the imaging data analysis unit 123, the standby sequence determination unit 125, and the photo ticket information generation unit 127 are configured to complete the operations of the data generated according to the performance of the respective components. It may be stored or updated in the storage unit 130 at a point in time or any point in time.
  • the imaging data collection unit 121, the imaging data analysis unit 123, the standby sequence determination unit 125, and the photo ticket information generation unit 127 are constituted by separate blocks, and each block has a different function. It was described as performing. However, this is only for technical convenience, and each function is not distinguished in this way.
  • the controller 120 may perform a specific function performed by the imaging data collector 121.
  • the functions performed by the components of the controller 120 may be implemented by the commands of the photo ticket output control program 131 as described above.
  • FIG. 1 Various embodiments of the present invention may be operated through the configuration of the photo ticket output system 101 of FIG. 1 and the control unit 120 of FIG. 2 as described above.
  • the photo ticket generation and output process of the present invention operated by the configuration of FIG. 1 and FIG. 2 will be described.
  • FIG. 3 is a diagram illustrating an operation of controlling generation and output of a photo ticket according to various embodiments of the present disclosure.
  • the photo ticket management server 100 may check the waiting sequence number of the service waiter.
  • the controller 120 may check or determine the waiting sequence number of the user.
  • the control unit 220 of the photo ticket output device 200 may check or determine the waiting sequence number of the user when receiving the service request of the user received through the input / output interface 240 by itself. .
  • the photo ticket operation server 100 may control the photo ticket output device 200 to photograph the service waiter and acquire the imaging data.
  • the controller 120 may control the photo ticket output device 200 so that the photo ticket output device 200 inquires of the user whether the image is captured.
  • the controller 120 photographs the user through the camera module 250 of the photo ticket output device 200.
  • the photo ticket output device 200 may be controlled. Simultaneously or sequentially, the control unit 120 may obtain the imaging data related to the imaged user from the photo ticket output device 200 through the communication unit 110.
  • the photo ticket output device 200 may photograph itself and collect imaging data related to the user.
  • the photo ticket management server 100 may generate photo ticket information based on the imaging data, the waiting sequence information, and the service related information.
  • the controller 110 may generate photo ticket information based on the imaging data, the information related to the service, and the waiting sequence information related to the waiting sequence number of the user.
  • the photo ticket output apparatus 200 may generate photo ticket information based on the imaging data, the information related to the service, and the standby sequence information related to the standby sequence number of the user. .
  • the photo ticket management server 100 may transmit photo ticket information to the photo ticket output device 200.
  • the controller 120 may transmit photo ticket information and a signal for controlling the output to the photo ticket output device 200 through the communication unit 110.
  • the photo ticket output apparatus 200 may output a photo ticket including the generated photo ticket information by itself.
  • FIG. 4 is a diagram illustrating in more detail an operation of controlling generation and output of a photo ticket according to various embodiments of the present disclosure.
  • content overlapping with the operation of FIG. 3 may be omitted.
  • the photo ticket operation server 100 or the photo ticket output device 200 may receive a user's service use request.
  • the photo ticket management server 100 or the photo ticket output device 200 may check the waiting sequence number of the user.
  • the photo ticket output device 200 asks the user whether to start taking a picture included in the photo ticket, Can wait for input. Meanwhile, the photo ticket operating server 100 may transmit a control signal for outputting the inquiry to the user to the photo ticket output device 200.
  • the photo ticket output device 200 “receives a picture to be included in the photo ticket. Are you sure? ”Screen can be displayed.
  • UI items of the phrases “yes” and “no” may be displayed through an input / output interface such as a touch screen.
  • the controller 220 of the photo ticket output device 200 may activate the camera module 250 and image the user (or users).
  • the controller 220 of the photo ticket output device 200 may provide a preview image of the user's photo image captured through the input / output interface 240, and edit the photo image included in the preview image.
  • the input / output interface 240 can be controlled to provide an editing tool that can be used.
  • the control unit 120 of the photo ticket operating server 200 transmits a control signal for instructing the operation of the photo ticket output device 200 performed in S450 to the photo ticket output device 200 through the communication unit 110. Can be.
  • the camera included in the photo ticket output device 200 may capture the user.
  • the user can use the touch screen that displays photographs and editing tools. You can process the image by inserting the text ”into the captured picture.
  • the photo ticket operating server 100 or the photo ticket output device 200 When the imaging request is not received, the above-described imaging operation is not performed, and in S460, the photo ticket operating server 100 or the photo ticket output device 200 generates photo ticket information based on the information depending on whether the imaging is performed. can do. Therefore, if the image pickup request has not been received (eg, when the user touches “no”), the photo ticket operating server 100 or the photo ticket output device 200 may exclude data (eg, information related to the service, Photo ticket information may be generated based only on the user's waiting order information).
  • the photo ticket operating server 100 or the photo ticket output device 200 may generate photo ticket information based on the imaging data, information related to the service, and waiting sequence information of the user. .
  • the photo ticket output device 200 may output a photo ticket including photo ticket information.
  • the control unit 220 of the photo ticket output apparatus 200 may prepare photo ticket information generated by the photo ticket operation server 100 or generated by the photo ticket output apparatus 200 in advance in a material (eg, paper or plastic). ) To configure a photo ticket, and to control the configurations of the photo ticket output device 200 to output the configured photo ticket.
  • 5 is a diagram illustrating an operation of paying coupon information by analyzing an expected waiting time of a service waiter according to various embodiments of the present disclosure. 5 is an embodiment that may be included in the process of generating photo ticket information in S460 of FIG. In addition, the contents overlapping with those described in FIGS. 3 and 4 may be omitted.
  • the photo ticket management server 100 or the photo ticket output device 200 may check the expected waiting time based on the waiting sequence number.
  • the controller 120 of the photo ticket management server 100 or the controller 220 of the photo ticket output device 200 may check the expected waiting time based on the waiting sequence number of the user.
  • the expected waiting time may be an approximation value determined by statistics collected during service operation and a time at which the service provider is set.
  • the expected waiting time may be databased to have a time corresponding to the corresponding waiting sequence, respectively, and may be stored in the storage 130 and 230 in advance.
  • the controller 120 of the photo ticket operation server 100 or the controller 220 of the photo ticket output device 200 may determine whether the estimated waiting time exceeds a preset time. have. If not exceeding, the operation of the separate drawing is terminated and the separate coupon information generation process may be omitted.
  • the control unit 120 of the photo ticket management server 100 or the control unit 220 of the photo ticket output device 200 may provide a coupon to be paid to the user according to the expected waiting time.
  • Information can be generated. For example, when the preset time is 30 minutes and the confirmed expected waiting time is 32 minutes, 10% discount coupon information may be generated.
  • discount coupon information eg, 20% discount coupon
  • the photo ticket operating server 100 or the photo ticket output device 200 may adaptively generate discount coupon information according to the step-by-step conditions based on the expected waiting time and the preset time.
  • control unit 120 of the photo ticket management server 100 or the control unit 220 of the photo ticket output device 200 further includes at least one of the estimated waiting time information and the coupon information to obtain the photo ticket information. Can be configured.
  • 6 is a view illustrating an operation of paying coupon information by checking a face image included in the captured data according to various embodiments of the present disclosure. 6 is an embodiment that may be included in the process of generating photo ticket information in S460 of FIG. In addition, the contents overlapping with those described in FIGS. 3 and 4 may be omitted.
  • the controller 120 of the photo ticket operation server 100 or the controller 220 of the photo ticket output device 200 may check the number of face images included in the image data.
  • the controllers 120 and 220 may check the number of face images included in the captured data by using a face recognition process based on principal component analysis such as PCA (Principal Component Analysis) or various known face recognition algorithms.
  • PCA Principal Component Analysis
  • the controller 120 of the photo ticket operation server 100 or the controller 220 of the photo ticket output device 200 may generate coupon information according to the number of face images. For example, when two faces are included in the imaging data, discount coupon information for up to two people may be generated.
  • control unit 120 of the photo ticket management server 100 or the control unit 220 of the photo ticket output device 200 further includes at least one of estimated waiting time information and coupon information to obtain photo ticket information. Can be configured.
  • the controller 120 of the photo ticket operating server 100 or the controller 220 of the photo ticket output device 200 may include a face image in which the face image identified in step S610 is registered in advance. If matched with the coupon information may be changed to have a higher discount rate than the coupon information.
  • the pre-registered face image may be a face image of a previously visited user, and the photo ticket operation server 100 or the photo ticket output device 200 may store the face image of the user who has previously been provided with a photo ticket. , 230) or update.
  • the operation as to whether or not matching can be performed through a variety of known face analysis algorithm, so a detailed description thereof will be omitted.
  • FIG. 7 is a diagram illustrating a photo ticket 700 according to various embodiments of the present disclosure.
  • the photo ticket 700 prints the service-related information printing area 701, the waiting sequence information printing area 703, the estimated waiting time information printing area 705, the imaging data printing area 707, and the coupon information printing.
  • Area 713 may be included.
  • the imaging data print area 707 may include a content insertion area 709 and an acquisition time information print area 711 of the imaging data.
  • the waiting sequence information printing area 703 information related to a restaurant called “OO restaurant” is guided, and the waiting sequence number of the current user is displayed through the waiting sequence information printing area 703 and the expected waiting time information printing area 705. This is 7 times and it is informed that you should wait about 32 minutes.
  • the image capturing data print area 707 a photographic image in which users are photographed, and content information recorded as "in a OO restaurant” are disclosed.
  • “2015.10.06 13:15” which is the date and time when the photo image was recorded, is output.
  • the expected waiting time (about 32 minutes) of the user exceeds a preset time (eg, 30 minutes), it can be confirmed that a 10% discount coupon is output through the coupon information printing area 713.
  • a preset time eg, 30 minutes
  • either end of the coupon information printing area 713 may be formed with a perforation line so that a user may easily submit a discount coupon of the photo ticket 700 to the service provider.
  • the imaging data (eg, the imaging data print area) may be formed to be output on the other side (eg, the back side) of the photo ticket 700. Thereby, the user can keep the photo ticket 700 so that only the imaging data is visible.
  • FIGS. 8 to 11 are diagrams illustrating a front side and a rear side of a photo ticket according to various embodiments of the present disclosure.
  • FIG. 8 and 9 illustrate screens that can be printed on one side (eg, the front side) of a photo ticket.
  • a menu picture provided by a restaurant named “Rabbitjeong Gangnam Store” may be output, and a user message may be printed on the lower portion.
  • a shop photo for “Rabbit Jung Gangnam” may be output, and a user's message may be printed in the lower part.
  • the content printed on one side of the photo ticket may be edited through an app of the photo ticket output device 200 or the user terminal (eg, a smartphone) after the user visits the store and receives the order sequentially.
  • the edited information may be transmitted to the photo ticket operating server 100 or the photo ticket output device 200 through a network.
  • FIGS. 10 and 11 illustrate screens that can be printed on one side (eg, the back side) of a photo ticket.
  • One surface of the photo ticket shown in FIGS. 10 and 11 may be printed and output on the opposite side of the surface output in FIGS. 8 and 9.
  • the user can confirm that the standby order is received at “137” at the rabbit jeonggangnam point.
  • the customer information "I'm a man” and information that four people will eat is displayed. Then, the reception time and the number of waiting teams (32 teams) previously received are displayed.
  • Today's coupon information may be output in the lower portion.
  • information related to today's recommendation menu may be output below.
  • the coupon information or today's recommendation menu can be customized in the store manager webpage.

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Abstract

L'invention concerne un procédé de commande de la sortie d'un ticket photo pour un utilisateur attendant un service, et un serveur d'exploitation de tickets photo prenant en charge le procédé. Un procédé de commande d'un serveur de tickets photo selon un mode de réalisation de la présente invention, ledit procédé réalisant une commande telle qu'un ticket photo soit délivré pour un utilisateur attendant un service, comporte les étapes consistant à: confirmer le numéro dans la file d'attente de l'utilisateur en réaction à la réception d'un demande d'utilisation du service de l'utilisateur au moyen d'un appareil de sortie de tickets photo; commander l'appareil de sortie de tickets photo de telle sorte que celui-ci demande à l'utilisateur si une photographie doit être prise; commander l'appareil de sortie de tickets photo de telle sorte que celui-ci capture une image de l'utilisateur au moyen d'un module d'appareil photo de l'appareil de sortie de tickets photo en réaction à la réception de la demande d'image de l'utilisateur en provenance de l'appareil de sortie de tickets photo, et acquérir des données d'image associées à l'utilisateur photographié en provenance de l'appareil de sortie de tickets photo; générer des informations de ticket photo en fonction des données d'image, d'informations liées au service et d'informations de numéro de file d'attente associées au numéro de l'utilisateur dans la file d'attente; et commander l'appareil de sortie de tickets photo de telle sorte que celui-ci délivre un ticket photo en fonction des informations de ticket photo.
PCT/KR2015/010968 2015-10-16 2015-10-16 Procédé de commande de sortie de tickets photo pour utilisateur en attente de service, et serveur d'exploitation de tickets photo prenant en charge le procédé WO2017065333A1 (fr)

Priority Applications (2)

Application Number Priority Date Filing Date Title
KR1020167028725A KR20170056478A (ko) 2015-10-16 2015-10-16 서비스 대기자를 위한 포토 티켓 출력 제어 방법 이를 지원하는 포토 티켓 운영 서버
PCT/KR2015/010968 WO2017065333A1 (fr) 2015-10-16 2015-10-16 Procédé de commande de sortie de tickets photo pour utilisateur en attente de service, et serveur d'exploitation de tickets photo prenant en charge le procédé

Applications Claiming Priority (1)

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PCT/KR2015/010968 WO2017065333A1 (fr) 2015-10-16 2015-10-16 Procédé de commande de sortie de tickets photo pour utilisateur en attente de service, et serveur d'exploitation de tickets photo prenant en charge le procédé

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Cited By (1)

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CN108171862A (zh) * 2018-01-08 2018-06-15 北京值得买科技股份有限公司 一种发号方法及发号器

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JP2002288692A (ja) * 2001-03-26 2002-10-04 Ricoh Co Ltd チケット発券システム
JP2005338993A (ja) * 2004-05-25 2005-12-08 Nec Corp 利用状況予測システムおよび方法ならびにデータ処理装置およびプロブラム
KR20090001514A (ko) * 2007-04-23 2009-01-09 주식회사 웰텍시스템 순번대기표 출력장치를 이용한 신분증 처리 업무 자동화시스템 및 방법
JP2011005652A (ja) * 2009-06-23 2011-01-13 Dainippon Printing Co Ltd オンデマンドプリントサービスシステム
JP2011141610A (ja) * 2010-01-05 2011-07-21 Hitachi Ltd サービス選定支援システム

Patent Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2002288692A (ja) * 2001-03-26 2002-10-04 Ricoh Co Ltd チケット発券システム
JP2005338993A (ja) * 2004-05-25 2005-12-08 Nec Corp 利用状況予測システムおよび方法ならびにデータ処理装置およびプロブラム
KR20090001514A (ko) * 2007-04-23 2009-01-09 주식회사 웰텍시스템 순번대기표 출력장치를 이용한 신분증 처리 업무 자동화시스템 및 방법
JP2011005652A (ja) * 2009-06-23 2011-01-13 Dainippon Printing Co Ltd オンデマンドプリントサービスシステム
JP2011141610A (ja) * 2010-01-05 2011-07-21 Hitachi Ltd サービス選定支援システム

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN108171862A (zh) * 2018-01-08 2018-06-15 北京值得买科技股份有限公司 一种发号方法及发号器
CN108171862B (zh) * 2018-01-08 2021-03-09 北京值得买科技股份有限公司 一种发号方法及发号器

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