WO2017026142A1 - Distribution management system and distribution management method - Google Patents

Distribution management system and distribution management method Download PDF

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Publication number
WO2017026142A1
WO2017026142A1 PCT/JP2016/061244 JP2016061244W WO2017026142A1 WO 2017026142 A1 WO2017026142 A1 WO 2017026142A1 JP 2016061244 W JP2016061244 W JP 2016061244W WO 2017026142 A1 WO2017026142 A1 WO 2017026142A1
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WO
WIPO (PCT)
Prior art keywords
code
product
unique
shipping
receiving
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PCT/JP2016/061244
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French (fr)
Japanese (ja)
Inventor
大 並木
崇宏 丹原
Original Assignee
株式会社ファーストリテイリング
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Publication of WO2017026142A1 publication Critical patent/WO2017026142A1/en

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    • BPERFORMING OPERATIONS; TRANSPORTING
    • B65CONVEYING; PACKING; STORING; HANDLING THIN OR FILAMENTARY MATERIAL
    • B65GTRANSPORT OR STORAGE DEVICES, e.g. CONVEYORS FOR LOADING OR TIPPING, SHOP CONVEYOR SYSTEMS OR PNEUMATIC TUBE CONVEYORS
    • B65G61/00Use of pick-up or transfer devices or of manipulators for stacking or de-stacking articles not otherwise provided for
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • BPERFORMING OPERATIONS; TRANSPORTING
    • B65CONVEYING; PACKING; STORING; HANDLING THIN OR FILAMENTARY MATERIAL
    • B65GTRANSPORT OR STORAGE DEVICES, e.g. CONVEYORS FOR LOADING OR TIPPING, SHOP CONVEYOR SYSTEMS OR PNEUMATIC TUBE CONVEYORS
    • B65G1/00Storing articles, individually or in orderly arrangement, in warehouses or magazines
    • B65G1/02Storage devices
    • B65G1/04Storage devices mechanical
    • B65G1/137Storage devices mechanical with arrangements or automatic control means for selecting which articles are to be removed

Definitions

  • the present invention relates to a delivery management system and a delivery management method, and more particularly to a delivery management system and a delivery management method for delivering a packaged product in which a plurality of products are packed.
  • the receipt of the package has been confirmed by reading one barcode attached to the package.
  • the set of products that actually constitute the package may not match the set of products that are scheduled to be received (that is, the ordered product and the delivered product are different). For this reason, it is necessary to check all products in the package against the list of ordered products, and it takes a long time for the receiving operation.
  • Patent Document 1 a shipment list of product ID codes of a plurality of products included in a package is acquired in advance, and the product ID code that can be actually read is read against the shipment list. The product ID code that could not be identified is specified.
  • Cited Document 1 when a product having a product ID code that could not be read satisfies a predetermined supplementary condition, the product ID code that could not be read is complemented with the product ID code in the shipping list. Is configured to do.
  • Cited Document 1 the location of the product in the package is used as a supplementary condition. For this reason, the location of each product in the package is registered in advance. Specifically, if a product having a product ID code that could not be read is placed in a location that is difficult to read, it is determined that the product actually exists, and the product ID that could not be read The code is supplemented with the product ID code in the shipping list. As described above, in the cited document 1, the receiving work can be simplified by checking the product ID codes of all the products in the package with the actually read product ID code and the supplemented product ID code. .
  • Cited Document 1 basically, the product ID code of all the products in the package must be read as a premise of the receiving work. For this reason, as described above, obtaining an order list in advance, identifying a product ID code that could not be read against the order list, pre-registering the location of the product in the package, and Therefore, it is necessary to determine whether or not the product ID code that could not be read satisfies the complementary condition, and the shipping work and the receiving work are complicated.
  • Cited Document 1 in order to obtain a shipping list in advance, for example, on the shipping side, another RFID tag for packing that stores a packing ID code is attached to the package, and a plurality of products constituting the package It was necessary to register the correspondence between the product ID code and the packing ID code. At the time of receiving the package, the receiving side needs to first read the packing ID code, and acquire a shipment list of product ID codes associated with the packing ID code. Further, in the cited document 1, there is a possibility that a human error such that the product ID code is associated with the wrong packaging code or the wrong RFID tag for packaging is attached. In such a case, the shipping list acquired based on the read packaging code and the product code of the product in the package are completely different.
  • Cited Document 1 since the above-mentioned shipping list is secondary information created using an input means (keyboard or the like), accuracy was lacking. Furthermore, in the cited document 1, there is a possibility that the product specified by the product ID code in the shipping list is actually shipped without being accommodated in the package. That is, even if the product ID code is different, products of the same type cannot be distinguished from each other only by appearance, and therefore other products of the same type that should not be shipped may be mixed in the package during the packing operation. was there.
  • Cited Document 1 it takes time to create and acquire the shipping list, and human error is likely to occur.
  • Cited Document 1 due to the low reliability of the acquired shipping list, the product ID codes of all products in the package are actually read and checked against the shipping list. It was necessary to confirm. For this reason, in Cited Document 1, it still takes time to receive the package.
  • the present invention has been made to solve such a problem, and a delivery management system capable of easily performing a shipping process and a receiving process when delivering a packaged product in which a plurality of products are packed, and
  • the purpose is to provide a delivery management method.
  • the present invention provides a sending side device arranged at a sending place for sending a packaged product in which a plurality of products are packed, and a receiving side device arranged at a receiving place for receiving the packed product.
  • a delivery management system comprising: a management device that communicates with a sending device and a receiving device via a communication line, wherein each of a plurality of products comprises an RFID tag that stores a unique ID code, and is managed
  • the device includes a product database including a unique ID code and product information associated with the unique ID code for a plurality of products, and the sending device is read with a sending RFID reader that reads the unique ID code from the RFID tag.
  • a receiving side device that receives the unique ID code from the sending RFID reader and communicates with the management device, and the receiving device receives the unique ID from the RFID tag.
  • a receiving-side RFID reader for reading the code and a receiving-side terminal that receives the read unique ID code from the receiving-side RFID reader and communicates with the management apparatus.
  • the sending-side terminal is read by the sending-side RFID reader.
  • a shipping list including unique ID codes of all products in the package is generated, and a shipping signal including the shipping list is transmitted to the management device.
  • the management device receives the shipping signal from the shipping terminal.
  • the product database Upon receipt, the product database is searched using a plurality of unique ID codes in the shipping list, a set of product information associated with the plurality of unique ID codes in the shipping list is specified, and the specified set of product information Each is configured to update the product database by adding unique and identical shipping information, and the receiving terminal is a receiving RFID reader.
  • the received signal including the unique ID code of any at least one product in the package that has been read is transmitted to the management device, and the management device receives the received signal from the receiving terminal.
  • the product database is searched using one unique ID code included in the signal, the product information associated with one unique ID code included in the received signal is specified, and the shipping information included in the specified product information is further specified. Is used to search the product database to identify a set of product information including the same shipping information, and to update the product database by adding unique and identical received information to the specified set of product information. It is characterized by that.
  • the unique ID codes of all the products in the shipping list are automatically associated with the unique shipping information in the product database. Therefore, according to the present invention, the shipping process is simplified, and all products can be managed throughout the supply chain with only one layer code (unique ID code).
  • unique ID code it is not necessary to attach a separate RFID tag to the package as in the prior art. For this reason, in this invention, generation
  • the operator since the shipping list is highly reliable, the operator reads the unique ID code of at least one product without reading the unique ID code from all the products in the package in the package receiving stage. All you have to do is complete the receipt of all the products in the package. That is, in the product database, it is possible to easily identify all products associated with the same shipping information with respect to the read unique ID code of the product, and to complete the receiving process on the product database. .
  • the product for reading the unique ID code may be any item in the package.
  • the operator may read the product ID code from the product in the most easily readable place in the package. Therefore, according to the present invention, the receiving process is simplified, and the package receiving operation can be completed in a very short time.
  • the product information of the product database includes location information for specifying a location where the product exists, and the management device responds to the reception of the reception signal in the specified product information set. Update the location information to the location of the receiving device.
  • the location of the product can be automatically updated in the product database by transmitting the received signal.
  • the management apparatus transmits the specified set of product information to the receiving terminal. According to the present invention configured as described above, a list of products included in the package can be easily obtained at the receiving terminal.
  • the sending RFID reader reads the electromagnetic wave for reading on the entire package so that the unique ID code is collectively read from the RFID tags of all products in the package in the packaged state. It is configured to be able to irradiate.
  • the present invention configured as described above, in order to collectively read the unique ID codes of a plurality of products in the package in the state of the package, a plurality of products included in the package and a plurality of shipping lists The product matches perfectly. For this reason, in the present invention, the reliability of the shipping list can be greatly enhanced.
  • the receiving RFID reader is a handheld device for reading the unique ID code from the RFID tag of each product.
  • the unique ID code may be read from any product in the package at the receiving place. For this reason, in the present invention, the receiving operation can be performed more quickly by using the receiving RFID reader in the form of a handheld device.
  • the present invention is a delivery management method for a packaged product in which a plurality of products are packed, each of the plurality of products including an RFID tag that stores a unique ID code
  • the management device includes a product database including a unique ID code and product information associated with the unique ID code for a plurality of products, and the shipping side device disposed at the shipping location reads the unique ID code from the RFID tag.
  • a receiving side device arranged at a receiving location, which receives a unique ID code from the sending side RFID reader and a sending side terminal that communicates with the management device.
  • the shipping terminal creates a shipping list including unique ID codes for all products in the package, the shipping terminal transmits a shipping signal including the shipping list to the management device, and the management device receives from the shipping terminal.
  • the product information associated with one unique ID code included in the signal is specified, and the product information including the same shipping information is specified by searching the product database using the shipping information included in the specified product information. And updating the product database by adding unique and identical received information to the specified set of product information, respectively. It is said.
  • the delivery management system S of the present embodiment includes a management device 10 disposed in the headquarters 1, a factory device 20 disposed in the factory 2, a warehouse device 30 disposed in the warehouse 3, A store apparatus 40 disposed in each of the plurality of stores 4 (4a, 4b, 4c).
  • the management device 10, the factory device 20, the warehouse device 30, and the store device 40 are configured to be able to communicate with each other via the communication line 5 (for example, the Internet).
  • Product M is manufactured at Factory 2.
  • RFID Radio Frequency Identification
  • a large number of products M are accommodated in the packaging container to form the package P1.
  • the package P1 is shipped from the factory 2 to the warehouse 3, and is received and stored in the warehouse 3.
  • a package P2 is formed based on a dispatch command from the headquarters 1, and the package P2 is shipped to the stores 4a to 4c.
  • the management device 10 manages the distribution from shipment from the factory 2 to sales at the store 4 for all products M.
  • the RFID tag 50 can be attached to the product M by attachment to the product M with a string, embedding in the product M, adhesion of the product M to the storage box, or the like.
  • the RFID tag 50 has an antenna 51 and an IC chip 52 embedded in the tag body, and a product code of the product M (for example, in the form of a two-dimensional barcode 54 on the surface of the tag body. JAN code) is printed.
  • a tag code is stored in the IC chip 52.
  • the tag code includes a unique identification code (unique ID code) 53 and a product code 55 for specifying each RFID tag 50 (see FIGS. 4 and 10). For example, when the tag code is expressed by a 16-digit number, the first eight digits represent the unique ID code 53 and the latter eight digits represent the product code 55. Note that the tag code does not necessarily include the product code 55.
  • the management device 10 includes a control unit 11, a storage unit 12 that stores a processing program, various data, and the like, a communication unit 13 that communicates with an external device via a communication line 5, A display unit 14 serving as a monitor and an input unit 15 including a mouse and a keyboard are provided.
  • the management device 10 can be configured by a personal computer, for example.
  • the storage unit 12 stores processing programs and various data.
  • the data stored in the storage unit 12 includes product type data of the product M and a product database.
  • a product code 55 representing the type of the product M and product attribute data (product name, size, color, etc.) associated with the product code 55 are registered for each product type.
  • the product M whose product code 55 is “11111111” has a product name “T-shirt # 20”, a size “Large”, and a color “black”. Accordingly, the same product code 55 is given as a common code to the products M having the same product type.
  • the product attribute data can be specified from the product code 55 by referring to the product type data.
  • the product information 72 includes information such as the product code 55, status 72a, location 72b, processing event 73 (73a, 73b,).
  • a plurality of products M having the same product code 55 are distinguished by a unique ID code 53.
  • the status 72a is data representing the current status of the product M.
  • the location 72b is data representing a location where the product M exists.
  • the processing event 73 is data representing processing performed on the product M. When a plurality of processing events are performed on the product M, data of each processing event (73a, 73b,... 73k,...) Is sequentially added to the product information 72.
  • the RFID reader 20B is a handheld device, and includes a case having an operation unit, an antenna disposed inside the case, and a drive control circuit.
  • an electromagnetic wave for reading is emitted from the antenna toward a narrow local area.
  • the RFID tag 50 of the product M irradiated with the electromagnetic wave for reading outputs a response signal including the tag code.
  • the RFID reader 20B can read the tag code by receiving the response signal with the antenna. In this way, the RFID reader 20B can continuously read a plurality of tag codes from the RFID tags 50 of a plurality of products M, and transmit the read plurality of tag codes to the factory terminal 20A.
  • the factory terminal 20A Upon receiving a plurality of tag codes, the factory terminal 20A temporarily stores them in the storage unit 22 and performs processing.
  • the RFID reader 20B is a handheld device, but may be an installed device having a gate-like antenna such as an RFID reader 30C described later.
  • the warehouse apparatus 30 includes a warehouse terminal 30A and RFID readers 30B and 30C.
  • the warehouse terminal 30A includes a control unit 31, a storage unit 32, a communication unit 33a for communicating with an external device via the communication line 5, and communication for performing wireless or wired communication with the RFID readers 30B and 30C.
  • a unit 33b, a display unit 34 as a monitor, and an input unit 35 including a mouse and a keyboard are provided.
  • the warehouse apparatus 30 can be configured by a personal computer, for example.
  • the storage unit 32 stores processing programs and various data. Note that the communication unit 33b may be configured to communicate with the plurality of RFID readers 30B and the plurality of RFID readers 30C.
  • the RFID reader 30B is a handheld device similar to the RFID reader 20B.
  • the RFID reader 30B can read the tag code from the RFID tag 50 of the product M of the packages P1 and P2, and can transmit the read tag code to the warehouse terminal 30A.
  • the warehouse terminal 30A When receiving the tag code, the warehouse terminal 30A temporarily stores it in the storage unit 32 and performs processing.
  • the RFID reader 30C is an installed device, and includes a gate-shaped antenna, an operation unit, and a drive control circuit.
  • the RFID reader 30C may include a moving device for moving the package P2 and passing it through the antenna.
  • the moving device is a device that can be driven automatically or manually (for example, an endless belt, an array of a plurality of rotating rollers).
  • the RFID reader 30C emits an electromagnetic wave for reading from the antenna to the entire package P2 when the package P2 composed of a plurality of products M passes through the gate-shaped antenna, and all the products M in the package P2 are radiated.
  • the tag codes are read from the RFID tag 50 at a time, and the plurality of read tag codes are transmitted to the warehouse terminal 30A.
  • the warehouse terminal 30A When receiving a plurality of tag codes, the warehouse terminal 30A temporarily stores them in the storage unit 32 and performs processing.
  • the store apparatus 40 includes a store terminal 40A and RFID readers 40B and 40C.
  • the store terminal 40A includes a control unit 41, a storage unit 42, a communication unit 43a for communicating with an external device via the communication line 5, and communication for performing wireless or wired communication with the RFID readers 40B and 40C.
  • a display unit 44 serving as a monitor, and an input unit 45 including a mouse and a keyboard.
  • the store apparatus 40 can be constituted by a personal computer, for example.
  • the storage unit 42 stores processing programs and various data.
  • the RFID reader 40B is a handheld device similar to the RFID reader 20B.
  • the RFID reader 40B can read the tag code from the RFID tag 50 of the product M and transmit the read tag code to the store terminal 40A.
  • the store 4 includes a plurality of RFID readers 40B, and the communication unit 43b is configured to be able to communicate with the plurality of RFID readers 40B.
  • the plurality of RFID readers 40B are distinguished from each other by unique identification codes.
  • Each RFID reader 40B is assigned to a dedicated machine that performs one of a shipping process, a receiving process, a sales process, and an inventory process. Accordingly, each RFID reader 40B is identified by the unique identification code.
  • Each RFID reader 40B may include a selection button for switching and executing the above processing. In this case, the RFID reader 40B is configured to transmit data indicating which selection button is selected to the store terminal 40A. Thereby, store terminal 40A can specify the processing which each RFID reader 40B performs.
  • the RFID reader 40C is an installed device, and includes two panel-like antennas 41a and 41b, an operation unit, and a drive control circuit. As shown in FIG. 8, the antennas 41a and 41b are disposed in passages 6a and 6b provided between the store warehouse 4A and the sales floor 4B in the store 4, respectively.
  • the RFID reader 40C reads the tag code of the product M via the antenna 41a when the product M is taken from the store warehouse 4A to the sales floor 4B through the passage 6a, and transmits the tag code to the store terminal 40A.
  • the RFID reader 40C reads the tag code of the product M via the antenna 41b and transmits the tag code to the store terminal 40A.
  • the store terminal 40A Upon receiving the tag code from the RFID readers 40B and 40C, the store terminal 40A temporarily stores it in the storage unit 42 and performs processing.
  • FIG. 9 is an explanatory diagram of the flow of the shipping process in the device at the shipping location
  • FIG. 10 is an explanatory diagram of the shipping list
  • FIG. 11 is an explanatory diagram of the flow of the shipping process in the management device 10
  • FIG. 13 is an explanatory diagram of a receiving process flow in the management apparatus 10.
  • a plurality of products M are manufactured based on a manufacturing instruction from the headquarters 1, and a predetermined number n (n> 1) of products M are accommodated in a packing container to form a package P1.
  • the RFID reader 20B is used to read the tag codes (the unique ID code 53 and the product code 55) from all the products M in the state of the package P1. That is, by sequentially irradiating the RFID tags 50 of all products M constituting the package P1 with electromagnetic waves for reading from the RFID reader 20B, tag codes of all products M are read by the RFID reader 20B. . This reading process may be performed individually for each product M when the product M is put in the packaging container.
  • the reading process for all products M in the package P1 is completed when the RFID reader 20B detects that the number of read tag codes has reached a preset number (n).
  • the number (p) of tag codes read from the package P1 is smaller than the number (n) of products M accommodated in the container (p ⁇ n). ).
  • the operator identifies the product M having the damaged RFID tag 50 by the RFID reader 20B, replaces the identified product M with the product M having the normal RFID tag 50, and forms the package P1 again. Thereby, damage to the RFID tag 50 can be detected in the initial stage of the distribution process.
  • the reading signal including all the tag codes is transmitted.
  • a separate read signal including one tag code may be transmitted.
  • the factory terminal 20A can determine that the reading of all the products M has been completed when the number of received individual reading signals matches a predetermined number n set in advance.
  • the shipping list 75 includes n unique ID codes 53 and n product codes 55.
  • the factory terminal 20A further generates a shipping signal and transmits this shipping signal to the management device 10 via the communication line 5 (step S12 in FIG. 9).
  • the shipping signal includes a shipping code, a shipping location code, a receiving location code, a shipping list 75, and the like.
  • the shipping code is a unique code set so that each shipping process can be distinguished, and is uniquely set by the factory terminal 20A.
  • the factory terminal 20A may transmit an inquiry signal prior to transmission of the shipping signal, and in response thereto, the management apparatus 10 may set a shipping code and transmit it to the factory terminal 20A.
  • the shipping place code is an identification code assigned to the place (“factory 2”) where the package P1 is shipped.
  • the receiving place code is an identification code assigned to the place (“warehouse 3”) that receives the package P1.
  • the management apparatus 10 registers n products M in the product database 70 (in FIG. 11). Step S22). Specifically, the management apparatus 10 adds n unique ID codes 53 in the shipping list 75 to the product database 70 and associates product information 72 with each added unique ID code 53. At this time, the product information 72 contains no substantial information.
  • the management apparatus 10 updates the product information 72 associated with each of the n unique ID codes 53 in the shipping list 75 (step S23 in FIG. 11).
  • the unique ID code 53 in the shipping list 75 is not registered in the product database 70, so that n products M are newly registered in the product database 70.
  • the product information 72 includes a product code 55, a status 72a (“shipment”), a location 72b (“factory 2”), a processing event 73a (“unique ID code 53a” in FIG. 4). (See “Processing Event 1”) (step S23).
  • the status 72a is set to “shipping” when the shipping code is received.
  • a shipping location code included in the shipping signal is registered.
  • the processing event 73a is added based on the reception of the shipping signal.
  • the processing event 73a includes a shipping code, a shipping location, a receiving location, and an update date / time.
  • “Factory 2” is registered as the shipping location (specified from the shipping location code), “Warehouse 3” as the receiving location (specified from the receiving location code), and the date and time when the shipping signal was received as the update date / time is registered.
  • the data (particularly the shipping code) registered in the processing event 73a (“processing event 1” of the unique ID code 53a) corresponds to the shipping information.
  • the operator does not need to recognize the number of products M accommodated in the package P1 and the shipping list of the package P1, and the number of products M included in the package P1 and the number of packages P1 There is no need for the shipping list to be registered in the warehouse device 30 in advance.
  • the warehouse terminal 30A When the warehouse terminal 30A receives the tag code from the RFID reader 30B, the warehouse terminal 30A generates a reception signal based on the received at least one tag code, and transmits the reception signal to the management device 10 (step S31 in FIG. 12).
  • the reception signal includes a reception code, a reception location code, a unique ID code 53 extracted from the tag code, and the like.
  • the receipt code is a unique code set so that each receipt process can be distinguished, and is uniquely set by the warehouse terminal 30A.
  • the warehouse terminal 30A may send an inquiry signal prior to the transmission of the receipt signal, and in response to this, the management apparatus 10 may set a receipt code and send it to the warehouse terminal 30A.
  • the first digit of the received code is set to “2”.
  • the receiving place code is an identification code assigned to the place (“warehouse 3”) that received the package P1.
  • the management apparatus 10 extracts a plurality of unique ID codes 53 associated with the same shipping code as the extracted shipping code (step S43 in FIG. 13). Thereby, all the products M contained in the package P1 are specified. And the management apparatus 10 updates the product information 72 linked
  • the management apparatus 10 When the management apparatus 10 receives the receipt signal from the warehouse terminal 30A, the status 72a of the product information 72 is updated to “inventory”, the location 72b is updated to “warehouse 3”, and the processing event 73b (FIG. 4) is updated.
  • a unique ID code 53b (see “Processing Event 2”) is added.
  • the status 72a is set to “inventory” upon receipt of the receipt code.
  • the location 72b is specified from the reception location code included in the reception signal.
  • the processing event 73b includes a receipt code, a receipt location, and an update date / time. “Warehouse 3” is recorded as the receiving location (specified from the receiving location code), and the date and time when the received signal is received is recorded as the update date and time.
  • the data (particularly the reception code) recorded in the processing event 73b (“processing event 2” of the unique ID code 53b) corresponds to reception information.
  • the management apparatus 10 includes a reception confirmation list including a unique ID code 53, a product code 55, and the like for a plurality of products M whose product information 72 is updated in response to reception of a reception signal.
  • a confirmation signal may be sent back to the warehouse terminal 30A.
  • the warehouse terminal 30A can easily obtain a list of products M included in the received package P1.
  • the operator can access the product database 70 by using the management device 10, the factory terminal 20A, the warehouse terminal 30A, and the store terminal 40A.
  • product types items
  • it is possible to easily check the number of stocks at each location factor 2, warehouse 3, store 4).
  • the warehouse 3 stores a plurality (m pieces) of products M in a packaging container based on the shipping instruction.
  • a package P2 is formed.
  • the tag codes of all the products M constituting the package P2 are read using the RFID reader 30C (step S10 in FIG. 9).
  • the shipping code is a unique code set so that each shipping process can be distinguished, and is set by the device at the shipping location (warehouse terminal 30A) or the management device 10 as described above.
  • the shipping place code is an identification code assigned to the place (“warehouse 3”) to which the package P2 is shipped.
  • the receiving place code is an identification code assigned to the place (“store 4a”) that receives the package P2.
  • the management device 10 executes the processing described with reference to FIG. In this case, since the unique ID code 53 included in the shipping list has already been registered, the new registration process (step S22) is not executed. Further, in the product information 72, the status 72a is updated to “shipping” and the location 72b is updated to “warehouse 3”. In addition, a processing event 73 similar to the processing event 73a is added to the product information 72. In the processing event 73, a shipping code, a shipping location (“warehouse 3”), a receiving location (“store 4a”), and an update date and time are recorded. Data recorded in the processing event 73 corresponds to shipping information.
  • the tag code is read from the RFID tag 50 of any at least one product M in the package P2 by the hand-held RFID reader 40B assigned for receiving processing. It is transmitted to terminal 40A (step S30 in FIG. 12). At this time, it is not necessary to read the tag codes of all the products M in the package P2, and it is not necessary to determine whether or not all the products M have been read. Therefore, the operator simply operates the RFID reader 40B instantaneously toward an arbitrary part of the package P2.
  • the operator does not need to recognize the number of products M accommodated in the package P2 and the shipping list of the package P2, and the number of products M included in the package P2 and the number of packages P2 It is not necessary for the shipping list to be registered in the store apparatus 40 in advance.
  • the management apparatus 10 includes a reception confirmation list including a unique ID code 53, a product code 55, and the like for a plurality of products M whose product information 72 is updated in response to reception of a reception signal.
  • a confirmation signal may be sent back to the store terminal 40A.
  • the processing executed by the management device 10, the factory device 20, and the warehouse device 30 when shipping the packages P1, P2 from the factory 2 to the warehouse 3 and from the warehouse 3 to the store 4 is described.
  • these processes are performed in the same manner when the package is shipped from the store 4 to the warehouse 3 and from the store 4 to the different store 4. That is, when the package is shipped, the process in FIG. 9 is performed in the device at the shipping place (shipping side apparatus), and the process in FIG. 11 is performed in the management apparatus 10.
  • the processing in FIG. 12 is performed in the device at the receiving place (receiving device), and the processing in FIG. 13 is performed in the management device 10. Further, when shipping from the store 4, the RFID reader 40B assigned for the shipping process is used.
  • tag codes are read from all products M in the package by an RFID reader at the shipping location, a shipping list 75 is created based on these tag codes, and this shipping list 75 is transmitted to the management apparatus 10. . Then, when receiving the shipping list 75, the management device 10 updates the product database 70 to reflect the shipping list. That is, the status 72a of all the products M in the package is updated to “shipping”, and common shipping information is given. As described above, in this embodiment, the shipping list is created directly from the tag code (including the unique ID code) read by the RFID reader when the package is shipped. For this reason, the reliability of the shipping list is high.
  • all products M in the package can be automatically associated with specific shipping information. For this reason, it is not necessary to attach a separate RFID tag to the package as in the prior art, and all products M can be managed by only one layer (unique ID code).
  • the tag code of at least one product M in the package is read by the RFID reader at the receiving location, and a received signal including at least one unique ID code is transmitted to the management device 10 based on the tag code.
  • the management device 10 specifies all the products M included in the package from the unique ID code included in the received signal, and updates the product database. That is, the status 72a of all products M in the package is updated to “inventory” and the location is updated to the receiving location.
  • the operator since the shipping list is highly reliable, at the stage of receiving the package, the operator uses a hand-held RFID reader to select some products M at any location in the package. By simply reading the tag code (including the unique ID code), it is possible to confirm receipt of all products M in the package. Moreover, the product M for reading the tag code may be any one in the package. Therefore, in this embodiment, it is possible to complete the package receiving operation in a very short time. Further, in the present embodiment, the operator can easily grasp the number of stocks of the product M stored in each place by searching the product database 70 using a terminal.
  • the store terminal 40A When the store terminal 40A receives the tag data read using the antenna 41a, the store terminal 40A creates a movement signal and transmits it to the management device 10.
  • the movement signal includes a movement code, a store code, a store floor code, a unique ID code 53 and a product code 55 included in the read tag data.
  • the movement code is set by the management device 10 in response to the store terminal 40A or the inquiry signal, as described above.
  • the store floor code is, for example, an identification code assigned to the sales floor 4B of the store 4a.
  • the management apparatus 10 searches the product database 70 using the unique ID code 53 included in the movement signal, and updates the product information 72 associated with the unique ID code 53. . Specifically, the status 72a is set to “inventory” and the location 72b is set to “sales floor 4B of the store 4a”. The location 72b is specified from the store floor code included in the movement signal.
  • a new processing event 73i (see “processing event i” in the unique ID code 53c in FIG. 4) is added. In this processing event 73i, the movement code and the date and time when the movement signal is received are recorded as the update date and time.
  • the store terminal 40A when the store terminal 40A receives the tag data read using the antenna 41b, the store terminal 40A creates a return signal and transmits it to the management apparatus 10.
  • the return signal includes a return code, a store code, a store floor code, a unique ID code 53 and a product code 55 included in the read tag data.
  • the return code is set by the management device 10 in response to the store terminal 40A or the inquiry signal, as described above.
  • the management device 10 When receiving the return signal from the store terminal 40A, the management device 10 searches the product database 70 using the unique ID code 53 included in the return signal, and updates the product information 72 associated with the unique ID code 53. . Specifically, the status 72a is set to “inventory”, and the location 72b is set to “store 4a”. The location 72b is specified from the store code included in the return signal. Further, a new processing event 73k (see “processing event k” in the unique ID code 53d in FIG. 4) is added. In this processing event 73k, the date and time when the return signal is received are recorded as the return code and the update date and time.
  • the two antennas 41a and 41b are provided to distinguish the moving direction of the product M (from the store warehouse to the sales floor or from the sales floor to the store warehouse).
  • the configuration using one antenna is used. Also good.
  • the operation panel can be configured to specify the moving direction (“to sales floor” or “to store in store”).
  • the store clerk When the customer brings the product M to the cash register in order to purchase the product M displayed on the display shelf of the sales floor 4B, the store clerk reads the tag code of the product M using the RFID reader 40B assigned for sales processing, Perform sales processing.
  • the store terminal 40A Upon receiving the tag code read from the RFID reader 40B assigned for sales processing, the store terminal 40A creates a sales signal and transmits it to the management device 10.
  • the sales signal includes a sales code, a store floor code, a unique ID code 53 and a product code 55 included in the read tag data.
  • the sales code is set by the management device 10 in response to the store terminal 40A or the inquiry signal, as described above.
  • the management device 10 When receiving the sales signal from the store terminal 40A, the management device 10 searches the product database 70 using the unique ID code 53 included in the sales signal, and updates the product information 72 associated with the unique ID code 53. . Specifically, the status 72a is set to “sold” and the location 72b is set to “none”. In addition, a new processing event 73 (including sales code, sales location, and update date / time) is added. “Sales floor 4B of store 4a” is recorded as the sales place (specified from the store floor code).
  • the product database 70 reflects the in-store warehouse and the sales status of each store in real time.
  • the store terminal 40A is configured to periodically generate an inventory check signal (stock check code, store code, store floor code, product code list) and transmit it to the management device 10.
  • the inventory confirmation signal is a unique code that identifies the inventory confirmation process.
  • the product code list is a list including a plurality of product codes 55 registered in advance in the store terminal 40A.
  • the management apparatus 10 searches the product database 70 using the store code, the store floor code included in the inventory confirmation signal, and each product code 55 included in the product code list. For example, for a product M with a certain product code (for example, “22222222”), when searching for the inventory quantity of the in-store warehouse 4A in the store 4a, the management apparatus 10 indicates that the status 72a is “stock” and the location 72b is “store 4a”. The number of unique ID codes 53 whose product code 55 matches “22222222” is counted.
  • the management apparatus 10 when searching for the inventory quantity (display quantity) of the sales floor 4B in the store 4a, the management apparatus 10 indicates that the status 72a is “stock” and the location 72b is “ The number of unique ID codes 53 whose sales floor 4B of the store 4a and product code 55 match "22222222" are counted.
  • the store apparatus 40 When the store apparatus 40 receives the inventory result list, the store apparatus 40 displays the number of inventory in the store warehouse 4A and the number of inventory in the sales floor 4B for the product M of each product code on the display unit 44. Further, the store terminal 40A can register the display setting number in the storage unit 42 for each product code. Then, the store terminal 40A compares the inventory number of the sales floor 4B obtained from the inventory result list with the display setting number for each product code, and if the inventory number of the sales floor 4B is less than the display setting number, The display unit 44 displays that the stock quantity of the sales floor 4B is less than the display set number. For example, the store terminal 40A displays the number of stocks in the sales floor 4B in a different color or blinks on the display unit 44.
  • the store clerk can quickly identify the product M in which the number of displays on the sales floor 4B is smaller than the display set number and the number of stocks in the store warehouse 4A of the product M. For this reason, the store clerk can immediately move the product M from the in-store warehouse 4A to the display shelf of the sales floor 4B. Thereby, loss of sales opportunities can be suppressed.
  • the product database 70 reflects the stock status of the in-store warehouse 4A and the sales floor 4B in real time for each product type data.
  • shoplifting the number of products M of a specific product type may be different from the actual number in the store warehouse 4A and the sales floor 4B on the product database 70. Therefore, it is necessary to perform periodic inventory work.
  • the store clerk can easily perform the inventory work using the handheld RFID reader 40B assigned for the inventory process. Specifically, the store clerk sequentially reads the tag codes from a large number of products M stored in the inventory shelf of the in-store warehouse 4A or the display shelf of the sales floor 4B using the RFID reader 40B.
  • the store terminal 40A receives a number of tag codes from the RFID reader 40B, creates an inventory confirmation signal, and transmits it to the management device 10.
  • the inventory confirmation signal includes an inventory confirmation code, a location code, and an inventory list.
  • the wall surface which comprises the store warehouse 4A or the sales floor 4B is covered with metal foil (for example, aluminum foil).
  • metal foil for example, aluminum foil
  • the inventory check code is a unique code set so that each inventory process can be distinguished, and is uniquely set by the store terminal 40A.
  • the location to be inventoried is specified by the location code.
  • the place where inventory is performed is the in-store warehouse 4A of the store 4a or the sales floor 4B of the store 4a.
  • the inventory list is created by the store terminal 40A based on a large number of tag codes received from the RFID reader 40B.
  • the inventory list is a list including a unique ID code 53 and a product code 55 included in the tag code.
  • the management apparatus 10 searches the product database 70 based on the unique ID code 53 and the location code included in the inventory list. Specifically, the management apparatus 10 identifies the unique ID code 53 in the product database 70, the status 72a in the product information 72 associated with the identified unique ID code 53 is “inventory”, and the location is It is confirmed that it matches the location code ("store warehouse 4A in store 4a" or "sales floor 4B in store 4a"). The management apparatus 10 creates a mismatch list including the unique ID code 53 whose status and / or location do not match and the corresponding product code 55, and transmits an inventory result signal to the store apparatus 40.
  • the inventory result signal includes an inventory result code, a location code, and a mismatch list.
  • the inventory result code is a unique code set so that each inventory confirmation process can be distinguished, and is uniquely set by the management apparatus 10.
  • the store apparatus 40 When the store apparatus 40 receives the inventory result signal, the store apparatus 40 displays a mismatch list on the display unit 44.
  • the cause of the difference between the number of stocks in the product database 70 and the real number can be identified based on the mismatch list. Based on the identification of the cause, the product database 70 can be corrected by sending a correction signal from the store terminal 40A to the management device 10.

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Abstract

Provided are a distribution management system and a distribution management method which enable easy shipment processing and reception processing at the time of distribution of a package. In the distribution management method: unique ID codes 53 for all manufactured articles M in a package P2 are read; a warehouse terminal 30A transmits shipment signals including a shipment list; a management device 10 searches a manufactured article database 70 by using the unique ID codes 53 in the shipment list, specifies a set of associated manufactured article information 72, and adds unique shipment information thereto; a unique ID code 53 for a manufactured article M in the package P2 is read, and a store terminal 40A transmits a reception signal; and the management device 10 searches the manufactured article database 70 using the one unique ID code 53 included in the reception signal, specifies the associated manufactured article information 72, further performs a search by using the shipment information, specifies the manufactured article information 72 including the same shipment information, adds unique reception information, and performs an update.

Description

配送管理システム及び配送管理方法Delivery management system and delivery management method
 本発明は、配送管理システム及び配送管理方法に係り、特に複数の製品が梱包された梱包物を配送するための配送管理システム及び配送管理方法に関する。 The present invention relates to a delivery management system and a delivery management method, and more particularly to a delivery management system and a delivery management method for delivering a packaged product in which a plurality of products are packed.
 従来、複数の製品を含む梱包物を受け取る際に、梱包物に貼付された1つのバーコードを読み取ることにより、梱包物の受け取り確認が行われていた。しかしながら、実際に梱包物を構成する製品の組が、受取予定の製品の組と一致していない場合がある(即ち、発注製品と納品製品が異なる)。このため、発注製品のリストに照らし合わせて梱包物内のすべての製品を確認する必要があり、受取作業に長時間を要していた。 Conventionally, when receiving a package containing a plurality of products, the receipt of the package has been confirmed by reading one barcode attached to the package. However, the set of products that actually constitute the package may not match the set of products that are scheduled to be received (that is, the ordered product and the delivered product are different). For this reason, it is necessary to check all products in the package against the list of ordered products, and it takes a long time for the receiving operation.
 一方、製品IDコードを記憶するRFIDタグをすべての製品に取り付け、これらの製品を含む梱包物を配送し、受け取り時に梱包物全体をRFIDリーダにより読み取ることも提案されている(例えば、特許文献1参照)。RFIDタグを利用すれば、RFIDリーダにより個々の製品のRFIDタグから製品IDコードを非接触方式で読み取ることができるため、梱包物の受取作業を容易にすることが期待される。 On the other hand, it is also proposed to attach RFID tags that store product ID codes to all products, deliver packages containing these products, and read the entire package with an RFID reader upon receipt (for example, Patent Document 1). reference). If the RFID tag is used, the product ID code can be read from the RFID tag of each product by the RFID reader in a non-contact manner, so that it is expected to facilitate the work of receiving the package.
 しかしながら、梱包物内においてRFIDタグの読み取りに適さない場所に位置する一部の製品は、受け取り時に製品IDコードをRFIDリーダにより読み取ることができないおそれがあるという問題があった。このため、特許文献1では、梱包物に含まれる複数の製品の製品IDコードの発送リストを予め取得しておき、実際に読み取ることができた製品IDコードを発送リストに照らし合わせることにより、読み取ることができなかった製品IDコードを特定している。そして、引用文献1では、読み取ることができなかった製品IDコードを有する製品が所定の補完条件を満たした場合に、読み取ることができなかった製品IDコードを、発送リスト内の製品IDコードで補完するように構成されている。 However, some products located in places that are not suitable for reading RFID tags in the package have a problem that the product ID code may not be read by the RFID reader when received. For this reason, in Patent Document 1, a shipment list of product ID codes of a plurality of products included in a package is acquired in advance, and the product ID code that can be actually read is read against the shipment list. The product ID code that could not be identified is specified. In Cited Document 1, when a product having a product ID code that could not be read satisfies a predetermined supplementary condition, the product ID code that could not be read is complemented with the product ID code in the shipping list. Is configured to do.
 引用文献1では、補完条件として、梱包物内での製品の場所が用いられている。このため、梱包物内の各製品の場所が予め登録されている。具体的には、読み取ることができなかった製品IDコードを有する製品が、読み取りにくい場所に配置されている場合には、その製品は実際には存在すると判定され、読み取ることができなかった製品IDコードが発送リスト内の製品IDコードで補完される。このように、引用文献1では、梱包物内のすべての製品の製品IDコードを、実際に読み取った製品IDコード及び補完した製品IDコードにより確認することにより、受取作業を簡易化することができる。 In Cited Document 1, the location of the product in the package is used as a supplementary condition. For this reason, the location of each product in the package is registered in advance. Specifically, if a product having a product ID code that could not be read is placed in a location that is difficult to read, it is determined that the product actually exists, and the product ID that could not be read The code is supplemented with the product ID code in the shipping list. As described above, in the cited document 1, the receiving work can be simplified by checking the product ID codes of all the products in the package with the actually read product ID code and the supplemented product ID code. .
特開2008-297086号公報JP 2008-297086 A
 しかしながら、引用文献1では、基本的に梱包物内のすべての製品の製品IDコードを読み取ることを受取作業の前提としなければならなかった。このため、上述のように、発注リストを予め取得すること、発注リストに照らし合わせて読み取れなかった製品IDコードを特定すること、梱包物内での製品の場所を予め登録しておくこと、及び、読み取ることができなかった製品IDコードが補完条件を満たすか否かを判定すること等の処理が必要となり、発送作業及び受取作業が複雑になっていた。 However, in Cited Document 1, basically, the product ID code of all the products in the package must be read as a premise of the receiving work. For this reason, as described above, obtaining an order list in advance, identifying a product ID code that could not be read against the order list, pre-registering the location of the product in the package, and Therefore, it is necessary to determine whether or not the product ID code that could not be read satisfies the complementary condition, and the shipping work and the receiving work are complicated.
 また、引用文献1では、発送リストを予め取得するため、例えば、発送側において、梱包IDコードを記憶する梱包用の別のRFIDタグを梱包物に取り付けておき、梱包物を構成する複数の製品の製品IDコードと梱包IDコードの対応関係を登録しておく必要があった。そして、受取側では、梱包物の受け取り時に、まず梱包IDコードを読み取り、読み取った梱包IDコードからこれに関連付けられた製品IDコードの発送リストを取得する必要があった。さらに、引用文献1では、製品IDコードが間違った梱包コードに関連付けられたり、間違った梱包用のRFIDタグが取り付けられたりするような人為的ミスが生じるおそれがある。このような場合には、読み取った梱包コードに基づいて取得された発送リストと、梱包物内の製品の製品コードとがまったく食い違ってしまう。 In Cited Document 1, in order to obtain a shipping list in advance, for example, on the shipping side, another RFID tag for packing that stores a packing ID code is attached to the package, and a plurality of products constituting the package It was necessary to register the correspondence between the product ID code and the packing ID code. At the time of receiving the package, the receiving side needs to first read the packing ID code, and acquire a shipment list of product ID codes associated with the packing ID code. Further, in the cited document 1, there is a possibility that a human error such that the product ID code is associated with the wrong packaging code or the wrong RFID tag for packaging is attached. In such a case, the shipping list acquired based on the read packaging code and the product code of the product in the package are completely different.
 また、引用文献1では、上述の発送リストが入力手段(キーボード等)を用いて作成された二次情報であるため、正確性に欠けていた。さらに、引用文献1では、発送リストの製品IDコードで特定される製品が、実際には梱包物内に収容されずに発送されるおそれがあった。即ち、製品IDコードは異なっていても、同じ種類の製品は外観だけでは区別できないため、梱包作業中に、発送すべきではない同じ種類の他の製品が、梱包物内に混入してしまうおそれがあった。 Also, in Cited Document 1, since the above-mentioned shipping list is secondary information created using an input means (keyboard or the like), accuracy was lacking. Furthermore, in the cited document 1, there is a possibility that the product specified by the product ID code in the shipping list is actually shipped without being accommodated in the package. That is, even if the product ID code is different, products of the same type cannot be distinguished from each other only by appearance, and therefore other products of the same type that should not be shipped may be mixed in the package during the packing operation. was there.
 したがって、引用文献1では、発送リストの作成処理及び取得処理に手間が掛ると共に、人為的ミスが生じ易かった。また、引用文献1では、取得した発送リストの信頼性の低さに起因して、最終的には梱包物内のすべての製品の製品IDコードを実際に読み取り、且つ、発送リストに照らし合わせて確認する必要があった。このため、引用文献1では、梱包物の受取処理に依然として手間が掛っていた。 Therefore, in Cited Document 1, it takes time to create and acquire the shipping list, and human error is likely to occur. In Cited Document 1, due to the low reliability of the acquired shipping list, the product ID codes of all products in the package are actually read and checked against the shipping list. It was necessary to confirm. For this reason, in Cited Document 1, it still takes time to receive the package.
 本発明は、このような課題を解決するためになされたものであり、複数の製品が梱包された梱包物を配送する際に、発送処理及び受取処理を容易に行うことができる配送管理システム及び配送管理方法を提供することを目的としている。 The present invention has been made to solve such a problem, and a delivery management system capable of easily performing a shipping process and a receiving process when delivering a packaged product in which a plurality of products are packed, and The purpose is to provide a delivery management method.
 上記の目的を達成するために、本発明は、複数の製品が梱包された梱包物を発送する発送場所に配置された発送側装置と、梱包物を受け取る受取場所に配置された受取側装置と、通信回線を介して発送側装置及び受取側装置と通信を行う管理装置と、を備えた配送管理システムであって、複数の製品の各々は、固有IDコードを記憶するRFIDタグを備え、管理装置は、複数の製品について、固有IDコードと固有IDコードに関連付けられた製品情報とを含む製品データベースを備え、発送側装置は、RFIDタグから固有IDコードを読み取る発送側RFIDリーダと、読み取られた固有IDコードを発送側RFIDリーダから受け取ると共に管理装置と通信を行う発送側端末と、を備え、受取側装置は、RFIDタグから固有IDコードを読み取る受取側RFIDリーダと、読み取られた固有IDコードを受取側RFIDリーダから受け取ると共に管理装置と通信を行う受取側端末と、を備え、発送側端末は、発送側RFIDリーダにより読み取られた梱包物のすべての製品の固有IDコードからなる発送リストを作成して、発送リストを含む発送信号を管理装置へ送信するように構成されており、管理装置は、発送側端末から発送信号を受信すると、発送リスト内の複数の固有IDコードを用いて製品データベースを検索して、発送リスト内の複数の固有IDコードに関連付けられた製品情報の組を特定し、特定した製品情報の組にそれぞれ固有且つ同一の発送情報を付加して製品データベースを更新するように構成されており、受取側端末は、受取側RFIDリーダにより読み取られた梱包物内の任意の少なくとも1つの製品の固有IDコードを含む受取信号を管理装置に送信するように構成されており、管理装置は、受取側端末から受取信号を受信すると、受取信号に含まれる1つの固有IDコードを用いて製品データベースを検索して、受取信号に含まれる1つの固有IDコードに関連付けられた製品情報を特定し、更に、特定した製品情報に含まれる発送情報を用いて製品データベースを検索して同じ発送情報を含む製品情報の組を特定し、特定した製品情報の組にそれぞれ固有且つ同一の受取情報を付加して製品データベースを更新するように構成されている、ことを特徴としている。 In order to achieve the above object, the present invention provides a sending side device arranged at a sending place for sending a packaged product in which a plurality of products are packed, and a receiving side device arranged at a receiving place for receiving the packed product. A delivery management system comprising: a management device that communicates with a sending device and a receiving device via a communication line, wherein each of a plurality of products comprises an RFID tag that stores a unique ID code, and is managed The device includes a product database including a unique ID code and product information associated with the unique ID code for a plurality of products, and the sending device is read with a sending RFID reader that reads the unique ID code from the RFID tag. A receiving side device that receives the unique ID code from the sending RFID reader and communicates with the management device, and the receiving device receives the unique ID from the RFID tag. A receiving-side RFID reader for reading the code and a receiving-side terminal that receives the read unique ID code from the receiving-side RFID reader and communicates with the management apparatus. The sending-side terminal is read by the sending-side RFID reader. A shipping list including unique ID codes of all products in the package is generated, and a shipping signal including the shipping list is transmitted to the management device. The management device receives the shipping signal from the shipping terminal. Upon receipt, the product database is searched using a plurality of unique ID codes in the shipping list, a set of product information associated with the plurality of unique ID codes in the shipping list is specified, and the specified set of product information Each is configured to update the product database by adding unique and identical shipping information, and the receiving terminal is a receiving RFID reader. The received signal including the unique ID code of any at least one product in the package that has been read is transmitted to the management device, and the management device receives the received signal from the receiving terminal. The product database is searched using one unique ID code included in the signal, the product information associated with one unique ID code included in the received signal is specified, and the shipping information included in the specified product information is further specified. Is used to search the product database to identify a set of product information including the same shipping information, and to update the product database by adding unique and identical received information to the specified set of product information. It is characterized by that.
 このように構成された本発明によれば、梱包物の発送段階において、発送側RFIDリーダにより読み取られた梱包物のすべての製品の固有IDコードを含む発送リストが一次情報として作成され、この発送リストが発送信号と共に発送側装置から管理装置へ送信される。また、管理装置は、発送信号を受信すると、発送リスト内の固有IDコードに対応する製品データベース内の製品情報を更新する。具体的には、製品情報に固有の発送情報が付加される。これにより、発送リスト内の複数の固有IDコードは、同じ発送情報により自動的に関連付けられる。このように、本発明では、梱包物の発送段階において、発送側RFIDリーダによって読み取られた固有IDコードから直接、発送リストが作成され、この発送リストに基づいて管理装置内の製品データベースが更新される。このため、本発明では、発送リストの信頼性を高めることができる。 According to the present invention configured as described above, a shipping list including unique ID codes of all products of the package read by the shipping RFID reader is created as primary information in the package shipping stage, and this shipping is performed. The list is transmitted from the sending side device to the management device together with the sending signal. Further, when the management device receives the shipping signal, it updates the product information in the product database corresponding to the unique ID code in the shipping list. Specifically, specific shipping information is added to the product information. Thereby, the plurality of unique ID codes in the shipping list are automatically associated with the same shipping information. As described above, according to the present invention, in the package shipping stage, the shipping list is created directly from the unique ID code read by the shipping RFID reader, and the product database in the management apparatus is updated based on the shipping list. The For this reason, in this invention, the reliability of a dispatch list can be improved.
 また、本発明では、製品データベースにおいて、発送リストのすべての製品の固有IDコードが自動的に固有の発送情報により関連付けられる。このため、本発明では、発送処理が簡単になると共に、すべての製品を1つの階層のコード(固有IDコード)のみでサプライチェーンの全般にわたって管理することができる。また、本発明では、従来のように、梱包物に対して別途のRFIDタグを取り付ける必要はない。このため、本発明では、別途RFIDタグの取り付けに起因したミスの発生が生じることがない。 In the present invention, the unique ID codes of all the products in the shipping list are automatically associated with the unique shipping information in the product database. Therefore, according to the present invention, the shipping process is simplified, and all products can be managed throughout the supply chain with only one layer code (unique ID code). In the present invention, it is not necessary to attach a separate RFID tag to the package as in the prior art. For this reason, in this invention, generation | occurrence | production of the mistake resulting from attachment of a separate RFID tag does not arise.
 また、本発明では、梱包物の受取段階において、受取側RFIDリーダにより読み取られた梱包物内の任意の製品の固有IDコードを含む受取信号が管理装置へ送信される。管理装置は、受取信号を受信すると、受取信号に含まれる固有IDコードから、発送情報により関連付けられたすべての製品を製品データベースにおいて特定し、特定した製品の製品情報に固有の受取情報を付加する。 In the present invention, in the package receiving stage, a reception signal including a unique ID code of an arbitrary product in the package read by the receiving RFID reader is transmitted to the management device. When the management device receives the received signal, the management device identifies all products associated with the shipping information from the unique ID code included in the received signal in the product database, and adds the unique received information to the product information of the identified product. .
 本発明では、発送リストの信頼性が高いため、梱包物の受取段階において、オペレータは、梱包物内のすべての製品から固有IDコードを読み取らなくても、少なくとも1つの製品の固有IDコードを読み取りさえすれば、梱包物内のすべての製品の受け取りを完了させることができる。即ち、製品データベースにおいて、読み取られた製品の固有IDコードに対して同一の発送情報で関連付けられたすべての製品を容易に特定することができると共に、製品データベース上で受け取り処理を完了させることができる。しかも、固有IDコードを読み取るための製品は、梱包物内のいずれでもよい。例えば、オペレータは、梱包物内で最も読み取り易い場所にある製品から製品IDコードを読み取ればよい。したがって、本発明では、受取処理が簡単になると共に、梱包物の受取作業を極めて短い時間で完了することが可能となる。 In the present invention, since the shipping list is highly reliable, the operator reads the unique ID code of at least one product without reading the unique ID code from all the products in the package in the package receiving stage. All you have to do is complete the receipt of all the products in the package. That is, in the product database, it is possible to easily identify all products associated with the same shipping information with respect to the read unique ID code of the product, and to complete the receiving process on the product database. . Moreover, the product for reading the unique ID code may be any item in the package. For example, the operator may read the product ID code from the product in the most easily readable place in the package. Therefore, according to the present invention, the receiving process is simplified, and the package receiving operation can be completed in a very short time.
 また、本発明において好ましくは、製品データベースの製品情報は、製品が存在する場所を特定する場所情報を含み、管理装置は、受取信号を受信したことに応答して、特定した製品情報の組において、場所情報を受取側装置の場所に更新する。
 このように構成された本発明によれば、受取信号の送信により、製品データベースにおいて、製品の存在場所を自動的に更新することができる。
Preferably, in the present invention, the product information of the product database includes location information for specifying a location where the product exists, and the management device responds to the reception of the reception signal in the specified product information set. Update the location information to the location of the receiving device.
According to the present invention configured as described above, the location of the product can be automatically updated in the product database by transmitting the received signal.
 また、本発明において好ましくは、管理装置は、特定した製品情報の組を受取側端末に送信する。
 このように構成された本発明によれば、受取側端末において、梱包物に含まれる製品のリストを容易に取得することができる。
In the present invention, it is preferable that the management apparatus transmits the specified set of product information to the receiving terminal.
According to the present invention configured as described above, a list of products included in the package can be easily obtained at the receiving terminal.
 また、本発明において好ましくは、発送側RFIDリーダは、梱包物の状態で梱包物内のすべての製品のRFIDタグから固有IDコードを一括して読み取るように、梱包物全体に読み取り用の電磁波を照射可能に構成されている。
 このように構成された本発明によれば、梱包物の状態で梱包物内の複数の製品の固有IDコードを一括して読み取るため、梱包物内に含まれる複数の製品と発送リストの複数の製品とが完全に一致する。このため、本発明では、発送リストの信頼性を極めて高めることができる。
Preferably, in the present invention, the sending RFID reader reads the electromagnetic wave for reading on the entire package so that the unique ID code is collectively read from the RFID tags of all products in the package in the packaged state. It is configured to be able to irradiate.
According to the present invention configured as described above, in order to collectively read the unique ID codes of a plurality of products in the package in the state of the package, a plurality of products included in the package and a plurality of shipping lists The product matches perfectly. For this reason, in the present invention, the reliability of the shipping list can be greatly enhanced.
 また、本発明において好ましくは、受取側RFIDリーダは、個々の製品のRFIDタグから固有IDコードを読み取るための手持ち式デバイスである。
 本発明によれば、受取場所では梱包物内の任意の製品から固有IDコードを読み取ればよい。このため、本発明では、手持ち式デバイスの形式の受取側RFIDリーダを用いることにより、受取作業をより迅速に行うことができる。
Also preferably in the present invention, the receiving RFID reader is a handheld device for reading the unique ID code from the RFID tag of each product.
According to the present invention, the unique ID code may be read from any product in the package at the receiving place. For this reason, in the present invention, the receiving operation can be performed more quickly by using the receiving RFID reader in the form of a handheld device.
 また、本発明において好ましくは、製品は衣料品であり、発送場所は製品を保管する倉庫であり、受取場所は製品を販売する店舗である。 In the present invention, preferably, the product is clothing, the shipping place is a warehouse for storing the product, and the receiving place is a store for selling the product.
 また、上記の目的を達成するために、本発明は、複数の製品が梱包された梱包物の配送管理方法であって、複数の製品の各々は、固有IDコードを記憶するRFIDタグを備え、管理装置は、複数の製品について、固有IDコードと固有IDコードに関連付けられた製品情報とを含む製品データベースを備え、発送場所に配置された発送側装置は、RFIDタグから固有IDコードを読み取る発送側RFIDリーダと、読み取られた固有IDコードを発送側RFIDリーダから受け取ると共に管理装置と通信を行う発送側端末と、を備え、受取場所に配置された受取側装置は、RFIDタグから固有IDコードを読み取る受取側RFIDリーダと、読み取られた固有IDコードを受取側RFIDリーダから受け取ると共に管理装置と通信を行う受取側端末と、を備え、発送側RFIDリーダによって読み取られた梱包物のすべての製品の固有IDコードを、発送側RFIDリーダが発送側端末に送信するステップと、発送側RFIDリーダから受信した梱包物のすべての製品の固有IDコードを含む発送リストを発送側端末が作成し、発送側端末が発送リストを含む発送信号を管理装置へ送信するステップと、管理装置が、発送側端末から受信した発送信号に含まれる発送リスト内の複数の固有IDコードを用いて製品データベースを検索して、発送リスト内の複数の固有IDコードに関連付けられた製品情報の組を特定し、特定した製品情報の組にそれぞれ固有且つ同一の発送情報を付加して製品データベースを更新するステップと、受取側RFIDリーダによって読み取られた梱包物内の任意の少なくとも1つの製品の固有IDコードを、受取側RFIDリーダが受信側端末に送信するステップと、受取側端末が、受取側RFIDリーダから受信した梱包物内の任意の少なくとも1つの製品の固有IDコードを含む受取信号を管理装置に送信するステップと、管理装置が、受取側端末から受信した受取信号に含まれる1つの固有IDコードを用いて製品データベースを検索して、受取信号に含まれる1つの固有IDコードに関連付けられた製品情報を特定し、更に、特定した製品情報に含まれる発送情報を用いて製品データベースを検索して同じ発送情報を含む製品情報の組を特定し、特定した製品情報の組にそれぞれ固有且つ同一の受取情報を付加して製品データベースを更新するステップと、を備えたことを特徴としている。 In order to achieve the above object, the present invention is a delivery management method for a packaged product in which a plurality of products are packed, each of the plurality of products including an RFID tag that stores a unique ID code, The management device includes a product database including a unique ID code and product information associated with the unique ID code for a plurality of products, and the shipping side device disposed at the shipping location reads the unique ID code from the RFID tag. A receiving side device arranged at a receiving location, which receives a unique ID code from the sending side RFID reader and a sending side terminal that communicates with the management device. Receiving RFID reader, and reading the unique ID code from the receiving RFID reader and communicating with the management device And receiving the unique ID code of all products of the package read by the sending RFID reader to the sending terminal and receiving from the sending RFID reader. The shipping terminal creates a shipping list including unique ID codes for all products in the package, the shipping terminal transmits a shipping signal including the shipping list to the management device, and the management device receives from the shipping terminal. The product database is searched using a plurality of unique ID codes in the shipping list included in the sent signal, and a set of product information associated with the plurality of unique ID codes in the shipping list is specified, and the identified product information Updating the product database by adding unique and identical shipping information to each set, and read by the receiving RFID reader The receiving RFID reader transmits a unique ID code of any at least one product in the package to the receiving terminal, and at least one in the package received by the receiving terminal from the receiving RFID reader. Transmitting a received signal including a unique ID code of one product to the management apparatus, and the management apparatus searches the product database using one unique ID code included in the received signal received from the receiving terminal, and receives the received signal. The product information associated with one unique ID code included in the signal is specified, and the product information including the same shipping information is specified by searching the product database using the shipping information included in the specified product information. And updating the product database by adding unique and identical received information to the specified set of product information, respectively. It is said.
 本発明の配送管理システム及び配送管理方法によれば、複数の製品が梱包された梱包物を配送する際に、発送処理及び受取処理を容易に行うことができる。 According to the delivery management system and delivery management method of the present invention, it is possible to easily perform a shipping process and a receiving process when delivering a packaged product in which a plurality of products are packed.
本発明の実施形態による配送管理システムの構成図である。It is a block diagram of the delivery management system by embodiment of this invention. 本発明の実施形態によるRFIDタグの説明図である。It is explanatory drawing of the RFID tag by embodiment of this invention. 本発明の実施形態による管理装置の構成図である。It is a block diagram of the management apparatus by embodiment of this invention. 本発明の実施形態による製品データベースの説明図である。It is explanatory drawing of the product database by embodiment of this invention. 本発明の実施形態による工場装置の構成図である。It is a block diagram of the factory apparatus by embodiment of this invention. 本発明の実施形態による倉庫装置の構成図である。It is a block diagram of the warehouse apparatus by embodiment of this invention. 本発明の実施形態による店舗装置の構成図である。It is a lineblock diagram of a store apparatus by an embodiment of the present invention. 本発明の実施形態による店舗内におけるRFIDリーダのアンテナの配置を示す説明図である。It is explanatory drawing which shows arrangement | positioning of the antenna of the RFID reader in the shop by embodiment of this invention. 本発明の実施形態による発送場所の装置における発送処理の流れの説明図である。It is explanatory drawing of the flow of the dispatch process in the apparatus of the dispatch place by embodiment of this invention. 本発明の実施形態による発送リストの説明図である。It is explanatory drawing of the shipping list by embodiment of this invention. 本発明の実施形態による管理装置における発送処理の流れの説明図である。It is explanatory drawing of the flow of the dispatch process in the management apparatus by embodiment of this invention. 本発明の実施形態による受取場所の装置における受取処理の流れの説明図である。It is explanatory drawing of the flow of the receiving process in the apparatus of the receiving place by embodiment of this invention. 本発明の実施形態による管理装置における受取処理の流れの説明図である。It is explanatory drawing of the flow of the reception process in the management apparatus by embodiment of this invention.
 以下、添付図面を参照して本発明の実施形態について説明する。まず、図1~図8を参照して、本実施形態の配送管理システムの構成について説明する。図1は配送管理システムの構成図、図2はRFIDタグの説明図、図3は管理装置の構成図、図4は製品データベースの説明図、図5は工場装置の構成図、図6は倉庫装置の構成図、図7は店舗装置の構成図、図8は店舗内におけるRFIDリーダのアンテナの配置を示す説明図である。 Hereinafter, embodiments of the present invention will be described with reference to the accompanying drawings. First, the configuration of the delivery management system of this embodiment will be described with reference to FIGS. 1 is a configuration diagram of a delivery management system, FIG. 2 is an explanatory diagram of an RFID tag, FIG. 3 is a configuration diagram of a management device, FIG. 4 is an explanatory diagram of a product database, FIG. 5 is a configuration diagram of a factory device, and FIG. FIG. 7 is a block diagram of the store apparatus, and FIG. 8 is an explanatory view showing the arrangement of the antenna of the RFID reader in the store.
 図1に示すように、本実施形態の配送管理システムSは、本部1に配置された管理装置10と、工場2に配置された工場装置20と、倉庫3に配置された倉庫装置30と、複数の店舗4(4a,4b,4c)にそれぞれ配置された店舗装置40と、を備えている。管理装置10,工場装置20,倉庫装置30,店舗装置40は、通信回線5(例えば、インターネット)を介して互いに通信可能に構成されている。 As shown in FIG. 1, the delivery management system S of the present embodiment includes a management device 10 disposed in the headquarters 1, a factory device 20 disposed in the factory 2, a warehouse device 30 disposed in the warehouse 3, A store apparatus 40 disposed in each of the plurality of stores 4 (4a, 4b, 4c). The management device 10, the factory device 20, the warehouse device 30, and the store device 40 are configured to be able to communicate with each other via the communication line 5 (for example, the Internet).
 製品Mは工場2で製造される。工場2において、すべての製品MにRFID(Radio Frequency Identification)タグ50が取り付けられる(図2参照)。梱包容器内に多数の製品Mが収容されて梱包物P1が形成される。梱包物P1は、工場2から倉庫3へ発送され、倉庫3で受け取られ保管される。倉庫3では、本部1からの発送指令に基づいて梱包物P2が形成され、梱包物P2は店舗4a~4cへ向けてそれぞれ発送される。梱包物P2が店舗4で受け取られると、梱包物P2内の複数の製品Mは店内倉庫4Aに一時保管され、順次に売場4Bに陳列され販売される(図8参照)。管理装置10は、すべての製品Mについて、工場2からの発送から店舗4での販売までの流通を管理する。なお、RFIDタグ50は、製品Mへの紐による取り付け、製品Mへの埋め込み、製品Mの収納箱への接着等により、製品Mに取り付けることができる。 Product M is manufactured at Factory 2. In the factory 2, RFID (Radio Frequency Identification) tags 50 are attached to all products M (see FIG. 2). A large number of products M are accommodated in the packaging container to form the package P1. The package P1 is shipped from the factory 2 to the warehouse 3, and is received and stored in the warehouse 3. In the warehouse 3, a package P2 is formed based on a dispatch command from the headquarters 1, and the package P2 is shipped to the stores 4a to 4c. When the package P2 is received at the store 4, the plurality of products M in the package P2 are temporarily stored in the store warehouse 4A, and sequentially displayed and sold on the sales floor 4B (see FIG. 8). The management device 10 manages the distribution from shipment from the factory 2 to sales at the store 4 for all products M. The RFID tag 50 can be attached to the product M by attachment to the product M with a string, embedding in the product M, adhesion of the product M to the storage box, or the like.
 図2に示すように、RFIDタグ50には、タグ本体にアンテナ51とICチップ52が埋め込まれており、タグ本体の表面には2次元バーコード54の形式で製品Mの製品コード(例えば、JANコード)が印刷されている。ICチップ52には、タグコードが記憶されている。タグコードは、個々のRFIDタグ50を特定するための固有の識別コード(固有IDコード)53と製品コード55からなる(図4、図10参照)。例えば、タグコードが16桁の数字で表される場合、前半の8桁の数字が固有IDコード53を表し、後半の8桁の数字が製品コード55を表す。なお、タグコードは、必ずしも製品コード55を含まなくてもよい。 As shown in FIG. 2, the RFID tag 50 has an antenna 51 and an IC chip 52 embedded in the tag body, and a product code of the product M (for example, in the form of a two-dimensional barcode 54 on the surface of the tag body. JAN code) is printed. A tag code is stored in the IC chip 52. The tag code includes a unique identification code (unique ID code) 53 and a product code 55 for specifying each RFID tag 50 (see FIGS. 4 and 10). For example, when the tag code is expressed by a 16-digit number, the first eight digits represent the unique ID code 53 and the latter eight digits represent the product code 55. Note that the tag code does not necessarily include the product code 55.
 RFIDタグ50は、後述するRFIDリーダから読み取り用の電磁波が放射されることによって電力供給を受け、ICチップ52内に記憶されているタグコードを含む応答信号をアンテナ51から出力するように構成されている。本実施形態では、製品Mは、読み取り用の電磁波を遮蔽しにくい材料で形成された製品が好ましく、例えば衣料品である。しかし、製品Mは、衣料品に限らず、他の工業製品や食品等であってもよい。 The RFID tag 50 is configured to receive power supply by radiating electromagnetic waves for reading from an RFID reader, which will be described later, and to output a response signal including a tag code stored in the IC chip 52 from the antenna 51. ing. In the present embodiment, the product M is preferably a product formed of a material that hardly shields electromagnetic waves for reading, and is, for example, clothing. However, the product M is not limited to clothing, but may be other industrial products or foods.
 図3に示すように、管理装置10は、制御部11と、処理プログラムや各種データ等を記憶する記憶部12と、外部装置と通信回線5を介して通信を行うための通信部13と、モニターである表示部14と、マウス及びキーボードからなる入力部15を備えている。管理装置10は、例えばパーソナルコンピュータで構成することができる。記憶部12には、処理プログラムや各種のデータが記憶されている。 As shown in FIG. 3, the management device 10 includes a control unit 11, a storage unit 12 that stores a processing program, various data, and the like, a communication unit 13 that communicates with an external device via a communication line 5, A display unit 14 serving as a monitor and an input unit 15 including a mouse and a keyboard are provided. The management device 10 can be configured by a personal computer, for example. The storage unit 12 stores processing programs and various data.
 記憶部12が記憶するデータには、製品Mの製品種類データや製品データベースが含まれる。製品種類データには、製品種類ごとに、製品Mの種類を表す製品コード55と、製品コード55に関連付けられた製品属性データ(製品名称、サイズ、色等)が登録されている。例えば、製品コード55が「11111111」の製品Mは、製品名称が「Tシャツ#20」、サイズが「Large」、色が「黒」である。したがって、製品種類が同じ製品Mには、同じ製品コード55が共通コードとして与えられる。製品種類データを参照することにより、製品コード55から製品属性データを特定することができる。 The data stored in the storage unit 12 includes product type data of the product M and a product database. In the product type data, a product code 55 representing the type of the product M and product attribute data (product name, size, color, etc.) associated with the product code 55 are registered for each product type. For example, the product M whose product code 55 is “11111111” has a product name “T-shirt # 20”, a size “Large”, and a color “black”. Accordingly, the same product code 55 is given as a common code to the products M having the same product type. The product attribute data can be specified from the product code 55 by referring to the product type data.
 また、図4に示すように、製品データベース70には、すべての製品について、固有IDコード53と、固有IDコード53に関連付けられた製品情報72が登録されている。製品情報72には、製品コード55、ステータス72a、場所72b、処理イベント73(73a,73b,・・・)等の情報が含まれる。同一の製品コード55を有する複数の製品Mは、固有IDコード53によって区別される。ステータス72aは、製品Mの現在の状況を表すデータである。場所72bは、製品Mが存在する場所を表すデータである。処理イベント73は、製品Mに対して行われた処理を表すデータである。製品Mに対して複数の処理イベントが行われる場合は、各処理イベント(73a,73b,・・・73k,・・・)のデータが製品情報72に順次追加される。 Further, as shown in FIG. 4, in the product database 70, the unique ID code 53 and the product information 72 associated with the unique ID code 53 are registered for all products. The product information 72 includes information such as the product code 55, status 72a, location 72b, processing event 73 (73a, 73b,...). A plurality of products M having the same product code 55 are distinguished by a unique ID code 53. The status 72a is data representing the current status of the product M. The location 72b is data representing a location where the product M exists. The processing event 73 is data representing processing performed on the product M. When a plurality of processing events are performed on the product M, data of each processing event (73a, 73b,... 73k,...) Is sequentially added to the product information 72.
 図5に示すように、工場装置20は、工場端末20AとRFIDリーダ20Bを備えている。工場端末20Aは、制御部21と、記憶部22と、外部装置と通信回線5を介して通信を行うための通信部23aと、RFIDリーダ20Bと無線又は有線で通信を行うための通信部23bと、モニターである表示部24と、マウス及びキーボードからなる入力部25を備えている。工場装置20は、例えばパーソナルコンピュータで構成することができる。記憶部12には、処理プログラムや各種データ等が記憶されている。なお、通信部23bは、複数のRFIDリーダ20Bと通信を行うように構成されていてもよい。 As shown in FIG. 5, the factory apparatus 20 includes a factory terminal 20A and an RFID reader 20B. The factory terminal 20A includes a control unit 21, a storage unit 22, a communication unit 23a for communicating with an external device via the communication line 5, and a communication unit 23b for communicating with the RFID reader 20B wirelessly or by wire. And a display unit 24 which is a monitor, and an input unit 25 including a mouse and a keyboard. The factory apparatus 20 can be composed of, for example, a personal computer. The storage unit 12 stores processing programs and various data. The communication unit 23b may be configured to communicate with a plurality of RFID readers 20B.
 RFIDリーダ20Bは、手持ち式デバイスであり、操作部を備えるケースと、ケース内部に配置されたアンテナ及び駆動制御回路を有している。オペレータがRFIDリーダ20Bを製品Mに向けて操作すると、アンテナから局所的な狭い範囲に向けて読み取り用の電磁波が放射される。読み取り用の電磁波が照射された製品MのRFIDタグ50は、タグコードを含む応答信号を出力する。RFIDリーダ20Bは、この応答信号をアンテナで受信することによりタグコードを読み取ることができる。このようにして、RFIDリーダ20Bは、複数の製品MのRFIDタグ50から複数のタグコードを連続的に読み取り、読み取った複数のタグコードを工場端末20Aに送信することができる。工場端末20Aは、複数のタグコードを受け取ると、記憶部22に一時的に保存し、処理を行う。なお、本実施形態では、RFIDリーダ20Bは手持ち式デバイスであるが、後述するRFIDリーダ30Cのようなゲート状のアンテナを有する据え付けられたデバイスであってもよい。 The RFID reader 20B is a handheld device, and includes a case having an operation unit, an antenna disposed inside the case, and a drive control circuit. When the operator operates the RFID reader 20B toward the product M, an electromagnetic wave for reading is emitted from the antenna toward a narrow local area. The RFID tag 50 of the product M irradiated with the electromagnetic wave for reading outputs a response signal including the tag code. The RFID reader 20B can read the tag code by receiving the response signal with the antenna. In this way, the RFID reader 20B can continuously read a plurality of tag codes from the RFID tags 50 of a plurality of products M, and transmit the read plurality of tag codes to the factory terminal 20A. Upon receiving a plurality of tag codes, the factory terminal 20A temporarily stores them in the storage unit 22 and performs processing. In the present embodiment, the RFID reader 20B is a handheld device, but may be an installed device having a gate-like antenna such as an RFID reader 30C described later.
 図6に示すように、倉庫装置30は、倉庫端末30AとRFIDリーダ30B,30Cを備えている。倉庫端末30Aは、制御部31と、記憶部32と、外部装置と通信回線5を介して通信を行うための通信部33aと、RFIDリーダ30B,30Cと無線又は有線で通信を行うための通信部33bと、モニターである表示部34と、マウス及びキーボードからなる入力部35を備えている。倉庫装置30は、例えばパーソナルコンピュータで構成することができる。記憶部32には、処理プログラムや各種データが記憶されている。なお、通信部33bは、複数のRFIDリーダ30B、及び、複数のRFIDリーダ30Cと通信を行うように構成されていてもよい。 As shown in FIG. 6, the warehouse apparatus 30 includes a warehouse terminal 30A and RFID readers 30B and 30C. The warehouse terminal 30A includes a control unit 31, a storage unit 32, a communication unit 33a for communicating with an external device via the communication line 5, and communication for performing wireless or wired communication with the RFID readers 30B and 30C. A unit 33b, a display unit 34 as a monitor, and an input unit 35 including a mouse and a keyboard are provided. The warehouse apparatus 30 can be configured by a personal computer, for example. The storage unit 32 stores processing programs and various data. Note that the communication unit 33b may be configured to communicate with the plurality of RFID readers 30B and the plurality of RFID readers 30C.
 RFIDリーダ30Bは、RFIDリーダ20Bと同様な手持ち式デバイスである。RFIDリーダ30Bは、梱包物P1,P2の製品MのRFIDタグ50からタグコードを読み取り、読み取ったタグコードを倉庫端末30Aに送信することができる。倉庫端末30Aは、タグコードを受け取ると、記憶部32に一時的に保存し、処理を行う。 The RFID reader 30B is a handheld device similar to the RFID reader 20B. The RFID reader 30B can read the tag code from the RFID tag 50 of the product M of the packages P1 and P2, and can transmit the read tag code to the warehouse terminal 30A. When receiving the tag code, the warehouse terminal 30A temporarily stores it in the storage unit 32 and performs processing.
 一方、RFIDリーダ30Cは、据え付けられたデバイスであり、ゲート状のアンテナと、操作部と、駆動制御回路とを備えている。また、RFIDリーダ30Cは、梱包物P2を移動させ、アンテナ内を通過させるための移動装置を備えていてもよい。移動装置は、自動又は手動で駆動可能な装置(例えば、無端ベルト、複数の回転ローラの配列)である。RFIDリーダ30Cは、複数の製品Mからなる梱包物P2がゲート状のアンテナを通過する際に、アンテナから読み取り用の電磁波を梱包物P2全体に放射し、梱包物P2内のすべての製品MのRFIDタグ50からタグコードを一括して読み出し、読み出した複数のタグコードを倉庫端末30Aに送信する。倉庫端末30Aは、複数のタグコードを受け取ると、記憶部32に一時的に保存し、処理を行う。 On the other hand, the RFID reader 30C is an installed device, and includes a gate-shaped antenna, an operation unit, and a drive control circuit. In addition, the RFID reader 30C may include a moving device for moving the package P2 and passing it through the antenna. The moving device is a device that can be driven automatically or manually (for example, an endless belt, an array of a plurality of rotating rollers). The RFID reader 30C emits an electromagnetic wave for reading from the antenna to the entire package P2 when the package P2 composed of a plurality of products M passes through the gate-shaped antenna, and all the products M in the package P2 are radiated. The tag codes are read from the RFID tag 50 at a time, and the plurality of read tag codes are transmitted to the warehouse terminal 30A. When receiving a plurality of tag codes, the warehouse terminal 30A temporarily stores them in the storage unit 32 and performs processing.
 図7に示すように、店舗装置40は、店舗端末40AとRFIDリーダ40B,40Cを備えている。店舗端末40Aは、制御部41と、記憶部42と、外部装置と通信回線5を介して通信を行うための通信部43aと、RFIDリーダ40B,40Cと無線又は有線で通信を行うための通信部43bと、モニターである表示部44と、マウス及びキーボードからなる入力部45を備えている。店舗装置40は、例えばパーソナルコンピュータで構成することができる。記憶部42には、処理プログラムや各種データが記憶されている。 As shown in FIG. 7, the store apparatus 40 includes a store terminal 40A and RFID readers 40B and 40C. The store terminal 40A includes a control unit 41, a storage unit 42, a communication unit 43a for communicating with an external device via the communication line 5, and communication for performing wireless or wired communication with the RFID readers 40B and 40C. A display unit 44 serving as a monitor, and an input unit 45 including a mouse and a keyboard. The store apparatus 40 can be constituted by a personal computer, for example. The storage unit 42 stores processing programs and various data.
 RFIDリーダ40Bは、RFIDリーダ20Bと同様な手持ち式デバイスである。RFIDリーダ40Bは、製品MのRFIDタグ50からタグコードを読み取り、読み取ったタグコードを店舗端末40Aに送信することができる。店舗4には、複数のRFIDリーダ40Bが備えられており、通信部43bは、複数のRFIDリーダ40Bと通信可能に構成されている。 The RFID reader 40B is a handheld device similar to the RFID reader 20B. The RFID reader 40B can read the tag code from the RFID tag 50 of the product M and transmit the read tag code to the store terminal 40A. The store 4 includes a plurality of RFID readers 40B, and the communication unit 43b is configured to be able to communicate with the plurality of RFID readers 40B.
 複数のRFIDリーダ40Bは、それぞれ固有の識別コードによって区別されている。また、各RFIDリーダ40Bは、発送処理、受取処理、販売処理、及び、棚卸処理のうちの1つの処理を行う専用機に割り当てられている。したがって、各RFIDリーダ40Bは、固有の識別コードによって実行する処理が特定される。また、各RFIDリーダ40Bが、上記処理を切り替えて実行可能するための選択ボタンを備えていてもよい。この場合、RFIDリーダ40Bは、いずれの選択ボタンが選択されているを示すデータを店舗端末40Aへ送信するように構成される。これにより、店舗端末40Aは、各RFIDリーダ40Bが実行する処理を特定することができる。 The plurality of RFID readers 40B are distinguished from each other by unique identification codes. Each RFID reader 40B is assigned to a dedicated machine that performs one of a shipping process, a receiving process, a sales process, and an inventory process. Accordingly, each RFID reader 40B is identified by the unique identification code. Each RFID reader 40B may include a selection button for switching and executing the above processing. In this case, the RFID reader 40B is configured to transmit data indicating which selection button is selected to the store terminal 40A. Thereby, store terminal 40A can specify the processing which each RFID reader 40B performs.
 一方、RFIDリーダ40Cは、据え付けられたデバイスであり、2個のパネル状のアンテナ41a,41bと、操作部と、駆動制御回路とを備えている。図8に示すように、アンテナ41a,41bは、それぞれ店舗4内の店内倉庫4Aと売場4Bの間に設けられた通路6a,6bに配置されている。RFIDリーダ40Cは、製品Mが店内倉庫4Aから売場4Bへ通路6aを通って持ち出される際にアンテナ41aを介して製品Mのタグコードを読み取り、タグコードを店舗端末40Aに送信する。一方、RFIDリーダ40Cは、製品Mが売場4Bから店内倉庫4Aへ通路6bを通って戻される際にアンテナ41bを介して製品Mのタグコードを読み取り、タグコードを店舗端末40Aに送信する。店舗端末40Aは、RFIDリーダ40B,40Cからタグコードを受け取ると、記憶部42に一時的に保存し、処理を行う。 On the other hand, the RFID reader 40C is an installed device, and includes two panel- like antennas 41a and 41b, an operation unit, and a drive control circuit. As shown in FIG. 8, the antennas 41a and 41b are disposed in passages 6a and 6b provided between the store warehouse 4A and the sales floor 4B in the store 4, respectively. The RFID reader 40C reads the tag code of the product M via the antenna 41a when the product M is taken from the store warehouse 4A to the sales floor 4B through the passage 6a, and transmits the tag code to the store terminal 40A. On the other hand, when the product M is returned from the sales floor 4B to the in-store warehouse 4A through the passage 6b, the RFID reader 40C reads the tag code of the product M via the antenna 41b and transmits the tag code to the store terminal 40A. Upon receiving the tag code from the RFID readers 40B and 40C, the store terminal 40A temporarily stores it in the storage unit 42 and performs processing.
 次に、本実施形態の配送管理システムSの作用について説明する。まず、図9~図13を参照して、複数の製品Mを含む梱包物P1が工場2から倉庫3へ向けて発送される際の発送処理、及び、倉庫3において梱包物P1が受け取られる際の受取処理について説明する。即ち、発送場所が工場であり、受取場所が倉庫である場合の処理について説明する。図9は発送場所の装置における発送処理の流れの説明図、図10は発送リストの説明図、図11は管理装置10における発送処理の流れの説明図、図12は受取場所の装置における受取処理の流れの説明図、図13は管理装置10における受取処理の流れの説明図である。 Next, the operation of the delivery management system S of this embodiment will be described. First, referring to FIG. 9 to FIG. 13, when a package P1 including a plurality of products M is shipped from the factory 2 to the warehouse 3, and when the package P1 is received at the warehouse 3. Will be described. That is, processing when the shipping place is a factory and the receiving place is a warehouse will be described. 9 is an explanatory diagram of the flow of the shipping process in the device at the shipping location, FIG. 10 is an explanatory diagram of the shipping list, FIG. 11 is an explanatory diagram of the flow of the shipping process in the management device 10, and FIG. FIG. 13 is an explanatory diagram of a receiving process flow in the management apparatus 10.
 工場2では、本部1からの製造指示に基づいて複数の製品Mが製造され、所定数n(n>1)の製品Mが梱包容器に収容され、梱包物P1が形成される。また、工場2では、RFIDリーダ20Bを用いて、梱包物P1の状態ですべての製品Mからタグコード(固有IDコード53及び製品コード55)が読み取られる。即ち、梱包物P1を構成するすべての製品MのRFIDタグ50に対して、RFIDリーダ20Bから読み取り用の電磁波を順次に照射することにより、RFIDリーダ20Bによってすべての製品Mのタグコードが読み取られる。なお、この読み取り処理は、製品Mが梱包容器に入れられる際に各製品Mに対して個別に行われてもよい。 In the factory 2, a plurality of products M are manufactured based on a manufacturing instruction from the headquarters 1, and a predetermined number n (n> 1) of products M are accommodated in a packing container to form a package P1. In the factory 2, the RFID reader 20B is used to read the tag codes (the unique ID code 53 and the product code 55) from all the products M in the state of the package P1. That is, by sequentially irradiating the RFID tags 50 of all products M constituting the package P1 with electromagnetic waves for reading from the RFID reader 20B, tag codes of all products M are read by the RFID reader 20B. . This reading process may be performed individually for each product M when the product M is put in the packaging container.
 梱包物P1内のすべての製品Mについての読み取り処理は、読み取られたタグコードの数が予め設定された数(n)に達したことをRFIDリーダ20Bが検知することにより完了する。なお、RFIDタグ50が損傷している場合は、容器内に収容された製品Mの個数(n)よりも、梱包物P1から読み取られたタグコードの数(p)が少なくなる(p<n)。この場合、オペレータは損傷したRFIDタグ50を有する製品MをRFIDリーダ20Bによって特定し、特定された製品Mを正常なRFIDタグ50を有する製品Mに取り替え、再び梱包物P1を形成する。これにより、RFIDタグ50の損傷を流通過程の初期段階で検出することができる。 The reading process for all products M in the package P1 is completed when the RFID reader 20B detects that the number of read tag codes has reached a preset number (n). When the RFID tag 50 is damaged, the number (p) of tag codes read from the package P1 is smaller than the number (n) of products M accommodated in the container (p <n). ). In this case, the operator identifies the product M having the damaged RFID tag 50 by the RFID reader 20B, replaces the identified product M with the product M having the normal RFID tag 50, and forms the package P1 again. Thereby, damage to the RFID tag 50 can be detected in the initial stage of the distribution process.
 RFIDリーダ20Bにより梱包物P1内のすべての製品Mのタグコードが読み取られると、RFIDリーダ20Bは、読み取ったn個のタグコードを含む読み取り信号を工場端末20Aへ送信する。工場端末20Aは、読み取り信号を受信すると、読み取り信号に含まれるn個のタグコードを記憶し、これによりすべてのタグコードの読み取りが終了する(図9のステップS10)。そして、工場端末20Aは、記憶したn個のタグコードからn個の固有IDコード53と、これら固有IDコードに対応するn個の製品コード55を抽出し、n個の固有IDコード53及びn個の製品コード55を含む発送リストを作成する(図9のステップS11)。1つの梱包物P1に対して1つの発送リスト75が生成される。 When the RFID reader 20B reads the tag codes of all the products M in the package P1, the RFID reader 20B transmits a read signal including the read n tag codes to the factory terminal 20A. When the factory terminal 20A receives the read signal, the factory terminal 20A stores n tag codes included in the read signal, whereby reading of all tag codes is completed (step S10 in FIG. 9). Then, the factory terminal 20A extracts n unique ID codes 53 and n product codes 55 corresponding to these unique ID codes from the stored n tag codes, and the n unique ID codes 53 and n A shipping list including the product codes 55 is created (step S11 in FIG. 9). One shipping list 75 is generated for one package P1.
 なお、本例では、RFIDリーダ20Bが梱包物P1のすべての製品Mのタグコードの読み取りを完了した後に、すべてのタグコードを含む読み取り信号を送信しているが、これに限らず、RFIDリーダ20Bが1つの製品Mからタグコードを読み取る度に、1つのタグコードを含む個別の読み取り信号を送信するように構成してもよい。この場合、工場端末20Aは、受信した個別の読み取り信号の数が予め設定された所定数nと一致したときに、すべての製品Mの読み取りが完了したと判断することができる。 In this example, after the RFID reader 20B completes the reading of the tag codes of all the products M in the package P1, the reading signal including all the tag codes is transmitted. Each time 20B reads a tag code from one product M, a separate read signal including one tag code may be transmitted. In this case, the factory terminal 20A can determine that the reading of all the products M has been completed when the number of received individual reading signals matches a predetermined number n set in advance.
 図10に示すように、発送リスト75には、n個の固有IDコード53とn個の製品コード55が含まれる。工場端末20Aは、発送リスト75を作成した後、さらに発送信号を生成し、この発送信号を通信回線5を介して管理装置10へ送信する(図9のステップS12)。発送信号には、発送コード,発送場所コード、受取場所コード,発送リスト75等が含まれる。なお、発送コードは、各発送処理を区別可能に設定された固有のコードであり、工場端末20Aによって独自に設定される。また、発送信号の送信に先立って工場端末20Aが問い合わせ信号を送信し、これに応答して、管理装置10が発送コードを設定し、工場端末20Aへ送信してもよい。発送コードであることを識別容易にするため、発送コードは、例えば、1桁目が「1」に設定される。発送場所コードは、梱包物P1を発送する場所(「工場2」)に対して割り当てられた識別コードである。受取場所コードは、梱包物P1を受け取る場所(「倉庫3」)に対して割り当てられた識別コードである。 As shown in FIG. 10, the shipping list 75 includes n unique ID codes 53 and n product codes 55. After creating the shipping list 75, the factory terminal 20A further generates a shipping signal and transmits this shipping signal to the management device 10 via the communication line 5 (step S12 in FIG. 9). The shipping signal includes a shipping code, a shipping location code, a receiving location code, a shipping list 75, and the like. The shipping code is a unique code set so that each shipping process can be distinguished, and is uniquely set by the factory terminal 20A. Alternatively, the factory terminal 20A may transmit an inquiry signal prior to transmission of the shipping signal, and in response thereto, the management apparatus 10 may set a shipping code and transmit it to the factory terminal 20A. In order to facilitate identification of the shipping code, for example, the first digit of the shipping code is set to “1”. The shipping place code is an identification code assigned to the place (“factory 2”) where the package P1 is shipped. The receiving place code is an identification code assigned to the place (“warehouse 3”) that receives the package P1.
 管理装置10は、工場端末20Aから発送信号を受信すると(図11のステップS20)、発送信号に含まれる発送リスト75からすべての固有IDコード53を抽出し、抽出したすべての固有IDコード53を用いて製品データベース70を検索する(図11のステップS21)。抽出した固有IDコード53が既に製品データベース70に含まれている場合は(図11のステップS21;Yes)、ステップS23の処理へ移行する。 When receiving the shipping signal from the factory terminal 20A (step S20 in FIG. 11), the management apparatus 10 extracts all the unique ID codes 53 from the shipping list 75 included in the shipping signal, and extracts all the extracted unique ID codes 53. The product database 70 is searched using (Step S21 in FIG. 11). If the extracted unique ID code 53 is already included in the product database 70 (step S21 in FIG. 11; Yes), the process proceeds to step S23.
 一方、抽出した固有IDコード53が製品データベース70に含まれていない場合は(図11のステップS21;No)、管理装置10は、製品データベース70にn個の製品Mを登録する(図11のステップS22)。具体的には、管理装置10は、発送リスト75内のn個の固有IDコード53を製品データベース70に追加すると共に、追加した固有IDコード53にそれぞれ製品情報72を関連付ける。なお、このとき、製品情報72には実質的な情報は含まれていない。 On the other hand, when the extracted unique ID code 53 is not included in the product database 70 (step S21 in FIG. 11; No), the management apparatus 10 registers n products M in the product database 70 (in FIG. 11). Step S22). Specifically, the management apparatus 10 adds n unique ID codes 53 in the shipping list 75 to the product database 70 and associates product information 72 with each added unique ID code 53. At this time, the product information 72 contains no substantial information.
 次に、管理装置10は、発送リスト75内のn個の固有IDコード53にそれぞれ関連付けられた製品情報72を更新する(図11のステップS23)。管理装置10が工場端末20Aから発送信号を受信した時点では、発送リスト75内の固有IDコード53は製品データベース70に登録されていないので、n個の製品Mが製品データベース70に新規に登録される(ステップS22)。また、引き続き、製品情報72には、発送リスト75に含まれる製品コード55,ステータス72a(「発送」),場所72b(「工場2」),処理イベント73a(図4の固有IDコード53aの「処理イベント1」参照)が登録される(ステップS23)。ステータス72aは、発送コードを受け取ったことにより「発送」に設定される。場所72bは、発送信号に含まれる発送場所コードが登録される。 Next, the management apparatus 10 updates the product information 72 associated with each of the n unique ID codes 53 in the shipping list 75 (step S23 in FIG. 11). When the management apparatus 10 receives the shipping signal from the factory terminal 20A, the unique ID code 53 in the shipping list 75 is not registered in the product database 70, so that n products M are newly registered in the product database 70. (Step S22). Further, the product information 72 includes a product code 55, a status 72a (“shipment”), a location 72b (“factory 2”), a processing event 73a (“unique ID code 53a” in FIG. 4). (See “Processing Event 1”) (step S23). The status 72a is set to “shipping” when the shipping code is received. In the location 72b, a shipping location code included in the shipping signal is registered.
 処理イベント73aは、発送信号を受信したことに基づいて追加される。処理イベント73aには、発送コード、発送場所、受取場所、更新日時が含まれる。発送場所(発送場所コードから特定される)として「工場2」、受取場所(受取場所コードから特定される)として「倉庫3」、更新日時として発送信号を受信した日時が登録される。処理イベント73a(固有IDコード53aの「処理イベント1」)に登録されたデータ(特に、発送コード)は、発送情報に相当する。 The processing event 73a is added based on the reception of the shipping signal. The processing event 73a includes a shipping code, a shipping location, a receiving location, and an update date / time. “Factory 2” is registered as the shipping location (specified from the shipping location code), “Warehouse 3” as the receiving location (specified from the receiving location code), and the date and time when the shipping signal was received as the update date / time is registered. The data (particularly the shipping code) registered in the processing event 73a (“processing event 1” of the unique ID code 53a) corresponds to the shipping information.
 倉庫3では、梱包物P1が到着すると、手持ち式のRFIDリーダ30Bにより梱包物P1内の任意の少なくとも1つの製品MのRFIDタグ50からタグコードが読み取られ、読み取られたタグコードが倉庫端末30Aへ送信される(図12のステップS30)。このとき、梱包物P1内のすべての製品Mのタグコードが読み取られる必要はなく、すべての製品Mの読み取りが完了したか否かの判断は不要である。したがって、オペレータは、単にRFIDリーダ30Bを梱包物P1の任意の部分に向けて瞬間的に操作するだけでよい。また、オペレータは、梱包物P1内に収容されている製品Mの個数や、梱包物P1の発送リストを認識していなくてもよく、梱包物P1に含まれる製品Mの個数や梱包物P1の発送リストが倉庫装置30に予め登録されている必要もない。 In the warehouse 3, when the package P1 arrives, the tag code is read from the RFID tag 50 of any at least one product M in the package P1 by the handheld RFID reader 30B, and the read tag code is stored in the warehouse terminal 30A. (Step S30 in FIG. 12). At this time, it is not necessary to read the tag codes of all the products M in the package P1, and it is not necessary to determine whether or not all the products M have been read. Therefore, the operator only needs to instantaneously operate the RFID reader 30B toward an arbitrary part of the package P1. In addition, the operator does not need to recognize the number of products M accommodated in the package P1 and the shipping list of the package P1, and the number of products M included in the package P1 and the number of packages P1 There is no need for the shipping list to be registered in the warehouse device 30 in advance.
 倉庫端末30Aは、RFIDリーダ30Bからタグコードを受信すると、受信した少なくとも1つのタグコードに基づいて受取信号を生成し、受取信号を管理装置10へ送信する(図12のステップS31)。受取信号には、受取コード、受取場所コード、タグコードから抽出した固有IDコード53等が含まれる。なお、受取コードは、各受取処理を区別可能に設定された固有のコードであり、倉庫端末30Aによって独自に設定される。また、受取信号の送信に先立って倉庫端末30Aが問い合わせ信号を送信し、これに応答して、管理装置10が受取コードを設定し、倉庫端末30Aへ送信してもよい。受取コードであることを識別容易にするため、受取コードは、例えば、1桁目が「2」に設定される。受取場所コードは、梱包物P1を受け取った場所(「倉庫3」)に対して割り当てられた識別コードである。 When the warehouse terminal 30A receives the tag code from the RFID reader 30B, the warehouse terminal 30A generates a reception signal based on the received at least one tag code, and transmits the reception signal to the management device 10 (step S31 in FIG. 12). The reception signal includes a reception code, a reception location code, a unique ID code 53 extracted from the tag code, and the like. The receipt code is a unique code set so that each receipt process can be distinguished, and is uniquely set by the warehouse terminal 30A. Alternatively, the warehouse terminal 30A may send an inquiry signal prior to the transmission of the receipt signal, and in response to this, the management apparatus 10 may set a receipt code and send it to the warehouse terminal 30A. In order to facilitate identification of the received code, for example, the first digit of the received code is set to “2”. The receiving place code is an identification code assigned to the place (“warehouse 3”) that received the package P1.
 管理装置10は、倉庫端末30Aから受取信号を受信すると(図13のステップS40)、受取信号に含まれる固有IDコード53を用いて製品データベース70を検索し(図13のステップS41)、この固有IDコード53に関連付けられている製品情報72の1又は複数の処理イベント73から更新日時の最も新しい発送コードを抽出する(図13のステップS42)。 When receiving the receipt signal from the warehouse terminal 30A (step S40 in FIG. 13), the management apparatus 10 searches the product database 70 using the unique ID code 53 included in the receipt signal (step S41 in FIG. 13). The shipping code with the latest update date and time is extracted from one or more processing events 73 of the product information 72 associated with the ID code 53 (step S42 in FIG. 13).
 さらに、管理装置10は、抽出した発送コードと同一の発送コードが関連付けられている複数の固有IDコード53を抽出する(図13のステップS43)。これにより、梱包物P1内に含まれるすべての製品Mが特定される。そして、管理装置10は、抽出したすべての固有IDコード53に関連付けられた製品情報72を更新する(図13のステップS44)。 Furthermore, the management apparatus 10 extracts a plurality of unique ID codes 53 associated with the same shipping code as the extracted shipping code (step S43 in FIG. 13). Thereby, all the products M contained in the package P1 are specified. And the management apparatus 10 updates the product information 72 linked | related with all the extracted unique ID codes 53 (step S44 of FIG. 13).
 管理装置10が倉庫端末30Aから受取信号を受信した時点において、製品情報72のステータス72aが「在庫」に、場所72bが「倉庫3」に更新され、製品情報72に処理イベント73b(図4の固有IDコード53bの「処理イベント2」参照)が追加される。ステータス72aは、受取コードを受け取ったことにより「在庫」に設定される。場所72bは、受取信号に含まれる受取場所コードから特定される。処理イベント73bには、受取コード、受取場所、更新日時が含まれる。受取場所(受取場所コードから特定される)として「倉庫3」、更新日時として受取信号を受信した日時が記録される。処理イベント73b(固有IDコード53bの「処理イベント2」)に記録されたデータ(特に、受取コード)は、受取情報に相当する。 When the management apparatus 10 receives the receipt signal from the warehouse terminal 30A, the status 72a of the product information 72 is updated to “inventory”, the location 72b is updated to “warehouse 3”, and the processing event 73b (FIG. 4) is updated. A unique ID code 53b (see “Processing Event 2”) is added. The status 72a is set to “inventory” upon receipt of the receipt code. The location 72b is specified from the reception location code included in the reception signal. The processing event 73b includes a receipt code, a receipt location, and an update date / time. “Warehouse 3” is recorded as the receiving location (specified from the receiving location code), and the date and time when the received signal is received is recorded as the update date and time. The data (particularly the reception code) recorded in the processing event 73b (“processing event 2” of the unique ID code 53b) corresponds to reception information.
 また、本実施形態において、受取信号の受信に応答して製品情報72が更新された複数の製品Mについて、管理装置10が、固有IDコード53,製品コード55等からなる受取確認リストを含む受取確認信号を倉庫端末30Aに返信するように構成してもよい。これにより、倉庫端末30Aでは、受け取った梱包物P1に含まれる製品Mのリストを容易に取得することができる。 In the present embodiment, the management apparatus 10 includes a reception confirmation list including a unique ID code 53, a product code 55, and the like for a plurality of products M whose product information 72 is updated in response to reception of a reception signal. A confirmation signal may be sent back to the warehouse terminal 30A. Thereby, the warehouse terminal 30A can easily obtain a list of products M included in the received package P1.
 オペレータは、管理装置10,工場端末20A,倉庫端末30A,店舗端末40Aを用いて、製品データベース70へアクセス可能であり、製品データベース70を場所,製品コードを特定して検索することにより、所望の製品種類(アイテム)について、各場所(工場2、倉庫3、店舗4)における在庫数を容易に確認することが可能である。 The operator can access the product database 70 by using the management device 10, the factory terminal 20A, the warehouse terminal 30A, and the store terminal 40A. For product types (items), it is possible to easily check the number of stocks at each location (factory 2, warehouse 3, store 4).
 次に、複数の製品Mを含む梱包物P2が倉庫3から店舗4aへ向けて発送される発送処理、及び、店舗4aにおいて梱包物P2が受け取られる際の受取処理について説明する。即ち、発送場所が倉庫であり、受取場所が店舗である場合の処理について説明する。この処理は、梱包物P1が工場2から倉庫3へ向けて発送され、倉庫3において受け取られるまでの処理と主要な点について同様であり、図9~図13を参照して説明する。 Next, a description will be given of a shipping process in which a package P2 including a plurality of products M is shipped from the warehouse 3 to the store 4a and a receiving process when the package P2 is received in the store 4a. That is, processing when the shipping place is a warehouse and the receiving place is a store will be described. This process is the same as the process until the package P1 is shipped from the factory 2 to the warehouse 3 and received at the warehouse 3, and will be described with reference to FIGS.
 本部1や店舗4aからの要求に基づいて、本部1から倉庫3へ発送指示が出されると、倉庫3では、発送指示に基づいて、複数(m個)の製品Mが梱包容器に収容され、梱包物P2が形成される。倉庫3では、この梱包物P2を構成するすべての製品MのタグコードがRFIDリーダ30Cを用いて読み取られる(図9のステップS10)。 When a shipping instruction is issued from the headquarters 1 or the store 4a to the warehouse 3 based on the request from the headquarters 1 or the store 4a, the warehouse 3 stores a plurality (m pieces) of products M in a packaging container based on the shipping instruction. A package P2 is formed. In the warehouse 3, the tag codes of all the products M constituting the package P2 are read using the RFID reader 30C (step S10 in FIG. 9).
 具体的には、梱包物P2がRFIDリーダ30Cのゲート状のアンテナを通過する際に、梱包物P2全体に向けてゲート状のアンテナから読み取り用の電磁波が照射され、これにより励起された製品MのRFIDタグ50からタグコードを含む応答信号が出力される。このようにして、梱包物P2がゲート状のアンテナを完全に通過することにより、すべての製品Mのタグコードを一括して読み取ることができる。RFIDリーダ30Cは、読み取ったm個のタグコードを個別に又は一括して読み取り信号により倉庫端末30Aへ送信する。 Specifically, when the package P2 passes through the gate-shaped antenna of the RFID reader 30C, reading electromagnetic waves are irradiated from the gate-shaped antenna toward the entire package P2, and the product M excited by this is irradiated. A response signal including a tag code is output from the RFID tag 50. In this way, when the package P2 completely passes through the gate-shaped antenna, the tag codes of all products M can be read at once. The RFID reader 30C transmits the read m tag codes individually or collectively to the warehouse terminal 30A by a read signal.
 倉庫端末30Aは、m個のタグコードを受信すると、m個のタグコードから、m個の固有IDコード53及びm個の製品コード55を抽出し、m個の固有IDコード53及びm個の製品コード55を含む発送リスト75を作成する(図9のステップS11)。倉庫端末30Aは、発送リスト75を作成した後、さらに発送信号を生成し、この発送信号を通信回線5を介して管理装置10へ送信する(図9のステップS12)。発送信号には、発送コード,発送場所コード、受取場所コード,発送リスト75等が含まれる。この場合、発送コードは、各発送処理を区別可能に設定された固有のコードであり、上述のように発送場所の装置(倉庫端末30A)又は管理装置10により設定される。発送場所コードは、梱包物P2を発送する場所(「倉庫3」)に対して割り当てられた識別コードである。受取場所コードは、梱包物P2を受け取る場所(「店舗4a」)に対して割り当てられた識別コードである。 When receiving the m tag codes, the warehouse terminal 30A extracts the m unique ID codes 53 and the m product codes 55 from the m tag codes, and the m unique ID codes 53 and the m pieces of the product codes 55 are extracted. A shipping list 75 including the product code 55 is created (step S11 in FIG. 9). After creating the shipping list 75, the warehouse terminal 30A further generates a shipping signal and transmits this shipping signal to the management apparatus 10 via the communication line 5 (step S12 in FIG. 9). The shipping signal includes a shipping code, a shipping location code, a receiving location code, a shipping list 75, and the like. In this case, the shipping code is a unique code set so that each shipping process can be distinguished, and is set by the device at the shipping location (warehouse terminal 30A) or the management device 10 as described above. The shipping place code is an identification code assigned to the place (“warehouse 3”) to which the package P2 is shipped. The receiving place code is an identification code assigned to the place (“store 4a”) that receives the package P2.
 管理装置10は、倉庫端末30Aから発送信号を受信すると、図11を参照して説明した処理を実行する。なお、この場合は、発送リストに含まれる固有IDコード53は、既に登録されているので、新規登録処理(ステップS22)は実行されない。また、製品情報72において、ステータス72aが「発送」に、場所72bが「倉庫3」に更新される。また、製品情報72に処理イベント73aと同様な処理イベント73が追加される。処理イベント73には、発送コード、発送場所(「倉庫3」)、受取場所(「店舗4a」)、更新日時が記録される。処理イベント73に記録されたデータは、発送情報に相当する。 When the management device 10 receives the shipping signal from the warehouse terminal 30A, the management device 10 executes the processing described with reference to FIG. In this case, since the unique ID code 53 included in the shipping list has already been registered, the new registration process (step S22) is not executed. Further, in the product information 72, the status 72a is updated to “shipping” and the location 72b is updated to “warehouse 3”. In addition, a processing event 73 similar to the processing event 73a is added to the product information 72. In the processing event 73, a shipping code, a shipping location (“warehouse 3”), a receiving location (“store 4a”), and an update date and time are recorded. Data recorded in the processing event 73 corresponds to shipping information.
 店舗4aでは、梱包物P2が到着すると、受取処理用に割り当てられた手持ち式のRFIDリーダ40Bにより梱包物P2内の任意の少なくとも1つの製品MのRFIDタグ50からタグコードが読み出され、店舗端末40Aへ送信される(図12のステップS30)。このとき、梱包物P2内のすべての製品Mのタグコードが読み取られる必要はなく、すべての製品Mの読み取りが完了したか否かの判断は不要である。したがって、オペレータは、単にRFIDリーダ40Bを梱包物P2の任意の部分に向けて瞬間的に操作するだけでよい。また、オペレータは、梱包物P2内に収容されている製品Mの個数や、梱包物P2の発送リストを認識していなくてもよく、梱包物P2に含まれる製品Mの個数や梱包物P2の発送リストが店舗装置40に予め登録されている必要もない。 In the store 4a, when the package P2 arrives, the tag code is read from the RFID tag 50 of any at least one product M in the package P2 by the hand-held RFID reader 40B assigned for receiving processing. It is transmitted to terminal 40A (step S30 in FIG. 12). At this time, it is not necessary to read the tag codes of all the products M in the package P2, and it is not necessary to determine whether or not all the products M have been read. Therefore, the operator simply operates the RFID reader 40B instantaneously toward an arbitrary part of the package P2. Further, the operator does not need to recognize the number of products M accommodated in the package P2 and the shipping list of the package P2, and the number of products M included in the package P2 and the number of packages P2 It is not necessary for the shipping list to be registered in the store apparatus 40 in advance.
 店舗端末40Aは、受取処理用に割り当てられたRFIDリーダ40Bからタグコードを受信すると、受信した少なくとも1つのタグコードに基づいて受取信号を生成し、受取信号を管理装置10へ送信する(図12のステップS31)。受信信号には、受取コード、受取場所コード、タグコードから抽出した固有IDコード53等が含まれる。受取コードは、各受取処理を区別可能に設定された固有のコードであり、上述のように受取場所の装置(店舗端末40A)又は管理装置10により独自に設定される。受取場所コードは、梱包物P2を受け取った場所(「店舗4a」)に対して割り当てられた識別コードである。 Upon receiving the tag code from the RFID reader 40B assigned for receiving processing, the store terminal 40A generates a received signal based on the received at least one tag code, and transmits the received signal to the management apparatus 10 (FIG. 12). Step S31). The received signal includes a receiving code, a receiving place code, a unique ID code 53 extracted from the tag code, and the like. The receiving code is a unique code set so that each receiving process can be distinguished, and is uniquely set by the receiving location apparatus (store terminal 40A) or the management apparatus 10 as described above. The receiving place code is an identification code assigned to the place (“store 4a”) that received the package P2.
 管理装置10は、店舗端末40Aから受取信号を受信すると、図13を参照して説明した処理を実行する。製品情報72は、ステータス72aが「在庫」に、場所72bが「店舗4a」に更新され、製品情報72に処理イベント73bと同様な処理イベント73(受取コード、受取場所、更新日時を含む)が追加される。ステータス72aは、受取コードを受け取ったことにより「在庫」に設定される。場所72bは、受取信号に含まれる受取コードから特定される。受取場所(受取場所コードから特定される)として「店舗4a」、更新日時として受取信号を受信した日時が記録される。処理イベント73に記録されたデータは、受取情報に相当する。 When the management device 10 receives the reception signal from the store terminal 40A, the management device 10 executes the processing described with reference to FIG. In the product information 72, the status 72a is updated to “inventory” and the location 72b is updated to “store 4a”, and the product information 72 includes a processing event 73 (including a reception code, a reception location, and an update date / time) similar to the processing event 73b. Added. The status 72a is set to “inventory” upon receipt of the receipt code. The location 72b is specified from the reception code included in the reception signal. “Store 4a” is recorded as the receiving location (specified from the receiving location code), and the date and time when the received signal is received is recorded as the update date and time. Data recorded in the processing event 73 corresponds to reception information.
 また、本実施形態において、受取信号の受信に応答して製品情報72が更新された複数の製品Mについて、管理装置10が、固有IDコード53,製品コード55等からなる受取確認リストを含む受取確認信号を店舗端末40Aに返信するように構成してもよい。これにより、店舗端末40Aでは、受け取った梱包物P2に含まれる製品Mのリストを容易に取得することができる。 In the present embodiment, the management apparatus 10 includes a reception confirmation list including a unique ID code 53, a product code 55, and the like for a plurality of products M whose product information 72 is updated in response to reception of a reception signal. A confirmation signal may be sent back to the store terminal 40A. Thereby, in the store terminal 40A, it is possible to easily obtain a list of products M included in the received package P2.
 なお、上記実施形態では、工場2から倉庫3へ、及び、倉庫3から店舗4へ梱包物P1,P2を発送する際に管理装置10,工場装置20及び倉庫装置30で実行される処理を説明したが、これらの処理は、店舗4から倉庫3へ、及び、店舗4から異なる店舗4へ梱包物を発送する際においても同様に実行される。即ち、梱包物を発送する際には、発送場所の装置(発送側装置)において図9の処理が行われ、管理装置10では図11の処理が行われる。また、梱包物を受け取る際には、受取場所の装置(受取側装置)において図12の処理が行われ、管理装置10では図13の処理が行われる。また、店舗4から発送する際には、発送処理用に割り当てられたRFIDリーダ40Bが用いられる。 In the above embodiment, the processing executed by the management device 10, the factory device 20, and the warehouse device 30 when shipping the packages P1, P2 from the factory 2 to the warehouse 3 and from the warehouse 3 to the store 4 is described. However, these processes are performed in the same manner when the package is shipped from the store 4 to the warehouse 3 and from the store 4 to the different store 4. That is, when the package is shipped, the process in FIG. 9 is performed in the device at the shipping place (shipping side apparatus), and the process in FIG. 11 is performed in the management apparatus 10. When the package is received, the processing in FIG. 12 is performed in the device at the receiving place (receiving device), and the processing in FIG. 13 is performed in the management device 10. Further, when shipping from the store 4, the RFID reader 40B assigned for the shipping process is used.
 本実施形態では、発送場所においてRFIDリーダにより梱包物のすべての製品Mからタグコードが読み取られ、これらタグコードに基づいて発送リスト75が作成され、この発送リスト75が管理装置10へ送信される。そして、管理装置10は、発送リスト75を受信すると、発送リストを反映するように製品データベース70を更新する。即ち、梱包物内のすべての製品Mのステータス72aが「発送」に更新されると共に、共通の発送情報が付与される。このように、本実施形態では、梱包物を発送する段階でRFIDリーダによって読み取られたタグコード(固有IDコードを含む)から直接、発送リストが作成される。このため、発送リストの信頼性が高い。 In this embodiment, tag codes are read from all products M in the package by an RFID reader at the shipping location, a shipping list 75 is created based on these tag codes, and this shipping list 75 is transmitted to the management apparatus 10. . Then, when receiving the shipping list 75, the management device 10 updates the product database 70 to reflect the shipping list. That is, the status 72a of all the products M in the package is updated to “shipping”, and common shipping information is given. As described above, in this embodiment, the shipping list is created directly from the tag code (including the unique ID code) read by the RFID reader when the package is shipped. For this reason, the reliability of the shipping list is high.
 また、本実施形態では、製品データベース70において、梱包物内のすべての製品Mを、自動的に固有の発送情報により関連付けることができる。このため、従来のように、梱包物に対して別途のRFIDタグを取り付ける必要はなく、すべての製品Mを1つの階層(固有IDコード)のみで管理することができる。 Further, in the present embodiment, in the product database 70, all products M in the package can be automatically associated with specific shipping information. For this reason, it is not necessary to attach a separate RFID tag to the package as in the prior art, and all products M can be managed by only one layer (unique ID code).
 また、受取場所においてRFIDリーダにより梱包物の少なくとも1つの製品Mのタグコードが読み取られ、このタグコードに基づいて少なくとも1つの固有IDコードを含む受取信号が管理装置10へ送信される。管理装置10は、受取信号を受信すると、受取信号に含まれる固有IDコードから、梱包物に含まれるすべての製品Mを特定し、製品データベースを更新する。即ち、梱包物内のすべての製品Mのステータス72aが「在庫」、場所が受取場所に更新される。 Also, the tag code of at least one product M in the package is read by the RFID reader at the receiving location, and a received signal including at least one unique ID code is transmitted to the management device 10 based on the tag code. When receiving the received signal, the management device 10 specifies all the products M included in the package from the unique ID code included in the received signal, and updates the product database. That is, the status 72a of all products M in the package is updated to “inventory” and the location is updated to the receiving location.
 このように、本実施形態では、発送リストの信頼性が高いため、梱包物を受け取る段階で、オペレータは手持ち式のRFIDリーダを用いて、梱包物内の任意の場所にある一部の製品Mのタグコード(固有IDコードを含む)を読み取るだけで、梱包物内のすべての製品Mの受け取りを確認することができる。しかも、タグコードを読み取るための製品Mは、梱包物内のいずれでもよい。したがって、本実施形態では、梱包物の受取作業を極めて短い時間で完了することが可能となる。さらに、本実施形態では、オペレータは、端末を用いて製品データベース70を検索することにより、各場所に保管されている製品Mの在庫数を容易に把握することができる。 Thus, in this embodiment, since the shipping list is highly reliable, at the stage of receiving the package, the operator uses a hand-held RFID reader to select some products M at any location in the package. By simply reading the tag code (including the unique ID code), it is possible to confirm receipt of all products M in the package. Moreover, the product M for reading the tag code may be any one in the package. Therefore, in this embodiment, it is possible to complete the package receiving operation in a very short time. Further, in the present embodiment, the operator can easily grasp the number of stocks of the product M stored in each place by searching the product database 70 using a terminal.
 次に、店舗4において、店内倉庫4Aと売場4Bとの間で製品Mを移動させる場合の処理、及び、売場4Bにて製品Mが販売される場合の処理について説明する。図8に示すように、例えば、店舗4aにおいて、製品Mが店員によって店内倉庫4Aから売場4Bへ持ち出されるとき、製品Mはアンテナ41aが設置された通路6aを通過する。また、製品Mが売場4Bから店内倉庫4Aへ戻されるとき、製品Mはアンテナ41bが設置された通路6bを通過する。このように製品Mが通路6a,6bを通過する際に、RFIDリーダ40Cによってタグデータが読み取られ、読み取られたタグデータは店舗端末40Aへ送信される。 Next, a process when the product M is moved between the store warehouse 4A and the sales floor 4B in the store 4 and a process when the product M is sold at the sales floor 4B will be described. As shown in FIG. 8, for example, when the product M is taken out from the in-store warehouse 4A to the sales floor 4B by the store clerk in the store 4a, the product M passes through the passage 6a in which the antenna 41a is installed. Further, when the product M is returned from the sales floor 4B to the in-store warehouse 4A, the product M passes through the passage 6b in which the antenna 41b is installed. Thus, when the product M passes through the passages 6a and 6b, the tag data is read by the RFID reader 40C, and the read tag data is transmitted to the store terminal 40A.
 店舗端末40Aは、アンテナ41aを用いて読み取られたタグデータを受信すると、移動信号を作成して、管理装置10へ送信する。移動信号には、移動コード,店舗コード,店舗売場コード,読み取られたタグデータに含まれる固有IDコード53及び製品コード55が含まれる。移動コードは、上述と同様に、店舗端末40A又は問い合わせ信号に応答して管理装置10により設定される。店舗売場コードは、例えば、店舗4aの売場4Bに対して割り当てられた識別コードである。 When the store terminal 40A receives the tag data read using the antenna 41a, the store terminal 40A creates a movement signal and transmits it to the management device 10. The movement signal includes a movement code, a store code, a store floor code, a unique ID code 53 and a product code 55 included in the read tag data. The movement code is set by the management device 10 in response to the store terminal 40A or the inquiry signal, as described above. The store floor code is, for example, an identification code assigned to the sales floor 4B of the store 4a.
 管理装置10は、店舗端末40Aから移動信号を受信すると、移動信号に含まれる固有IDコード53を用いて製品データベース70を検索し、この固有IDコード53に関連付けられている製品情報72を更新する。具体的には、ステータス72aが「在庫」に、場所72bが「店舗4aの売場4B」に設定される。場所72bは、移動信号に含まれる店舗売場コードから特定される。また、新たな処理イベント73i(図4の固有IDコード53cの「処理イベントi」参照)が追加される。この処理イベント73iには、移動コード、更新日時として移動信号を受信した日時が記録される。 When receiving the movement signal from the store terminal 40A, the management apparatus 10 searches the product database 70 using the unique ID code 53 included in the movement signal, and updates the product information 72 associated with the unique ID code 53. . Specifically, the status 72a is set to “inventory” and the location 72b is set to “sales floor 4B of the store 4a”. The location 72b is specified from the store floor code included in the movement signal. In addition, a new processing event 73i (see “processing event i” in the unique ID code 53c in FIG. 4) is added. In this processing event 73i, the movement code and the date and time when the movement signal is received are recorded as the update date and time.
 一方、店舗端末40Aは、アンテナ41bを用いて読み出されたタグデータを受信すると、戻し信号を作成して、管理装置10へ送信する。戻し信号には、戻しコード,店舗コード,店舗売場コード,読み出されたタグデータに含まれる固有IDコード53及び製品コード55が含まれる。戻しコードは、上述と同様に、店舗端末40A又は問い合わせ信号に応答して管理装置10により設定される。 On the other hand, when the store terminal 40A receives the tag data read using the antenna 41b, the store terminal 40A creates a return signal and transmits it to the management apparatus 10. The return signal includes a return code, a store code, a store floor code, a unique ID code 53 and a product code 55 included in the read tag data. The return code is set by the management device 10 in response to the store terminal 40A or the inquiry signal, as described above.
 管理装置10は、店舗端末40Aから戻し信号を受信すると、戻し信号に含まれる固有IDコード53を用いて製品データベース70を検索し、この固有IDコード53に関連付けられている製品情報72を更新する。具体的には、ステータス72aが「在庫」に、場所72bが「店舗4a」に設定される。場所72bは、戻し信号に含まれる店舗コードから特定される。また、新たな処理イベント73k(図4の固有IDコード53dの「処理イベントk」参照)が追加される。この処理イベント73kには、戻しコード、更新日時として戻し信号を受信した日時が記録される。 When receiving the return signal from the store terminal 40A, the management device 10 searches the product database 70 using the unique ID code 53 included in the return signal, and updates the product information 72 associated with the unique ID code 53. . Specifically, the status 72a is set to “inventory”, and the location 72b is set to “store 4a”. The location 72b is specified from the store code included in the return signal. Further, a new processing event 73k (see “processing event k” in the unique ID code 53d in FIG. 4) is added. In this processing event 73k, the date and time when the return signal is received are recorded as the return code and the update date and time.
 なお、上記実施形態では、2つのアンテナ41a,41bを設けて製品Mの移動方向(店内倉庫から売場へ、又は、売場から店内倉庫へ)を区別しているが、1つのアンテナを用いた構成としてもよい。この場合、店員が1つのアンテナが配置された通路を通過する際に、操作パネルで移動方向(「売場へ」又は「店内倉庫へ」)を指定するように構成することができる。 In the above embodiment, the two antennas 41a and 41b are provided to distinguish the moving direction of the product M (from the store warehouse to the sales floor or from the sales floor to the store warehouse). However, the configuration using one antenna is used. Also good. In this case, when the store clerk passes through the passage where one antenna is arranged, the operation panel can be configured to specify the moving direction (“to sales floor” or “to store in store”).
 顧客が売場4Bの陳列棚に陳列された製品Mを購入するために、製品Mをレジに持ち込むと、店員は販売処理用に割り当てられたRFIDリーダ40Bを用いて製品Mのタグコードを読み取り、販売処理を行う。店舗端末40Aは、販売処理用に割り当てられたRFIDリーダ40Bから読み取られたタグコードを受信すると、販売信号を作成して、管理装置10へ送信する。販売信号には、販売コード,店舗売場コード,読み取られたタグデータに含まれる固有IDコード53及び製品コード55が含まれる。販売コードは、上述と同様に、店舗端末40A又は問い合わせ信号に応答して管理装置10により設定される。 When the customer brings the product M to the cash register in order to purchase the product M displayed on the display shelf of the sales floor 4B, the store clerk reads the tag code of the product M using the RFID reader 40B assigned for sales processing, Perform sales processing. Upon receiving the tag code read from the RFID reader 40B assigned for sales processing, the store terminal 40A creates a sales signal and transmits it to the management device 10. The sales signal includes a sales code, a store floor code, a unique ID code 53 and a product code 55 included in the read tag data. The sales code is set by the management device 10 in response to the store terminal 40A or the inquiry signal, as described above.
 管理装置10は、店舗端末40Aから販売信号を受信すると、販売信号に含まれる固有IDコード53を用いて製品データベース70を検索し、この固有IDコード53に関連付けられている製品情報72を更新する。具体的には、ステータス72aが「販売済」に、場所72bが「なし」に設定される。また、新たな処理イベント73(販売コード、販売場所、更新日時を含む)が追加される。販売場所(店舗売場コードから特定される)として、「店舗4aの売場4B」が記録される。 When receiving the sales signal from the store terminal 40A, the management device 10 searches the product database 70 using the unique ID code 53 included in the sales signal, and updates the product information 72 associated with the unique ID code 53. . Specifically, the status 72a is set to “sold” and the location 72b is set to “none”. In addition, a new processing event 73 (including sales code, sales location, and update date / time) is added. “Sales floor 4B of store 4a” is recorded as the sales place (specified from the store floor code).
 このように本実施形態では、製品データベース70には、各店舗の店内倉庫と売場における在庫状況がリアルタイムで反映される。また、店舗端末40Aは、定期的に在庫確認信号(在庫確認コード,店舗コード,店舗売場コード,製品コードリスト)を作成して、管理装置10へ送信するように構成されている。在庫確認信号は、在庫確認処理を特定する固有のコードである。製品コードリストは、店舗端末40Aに予め登録された複数の製品コード55からなるリストである。 As described above, in the present embodiment, the product database 70 reflects the in-store warehouse and the sales status of each store in real time. Further, the store terminal 40A is configured to periodically generate an inventory check signal (stock check code, store code, store floor code, product code list) and transmit it to the management device 10. The inventory confirmation signal is a unique code that identifies the inventory confirmation process. The product code list is a list including a plurality of product codes 55 registered in advance in the store terminal 40A.
 管理装置10は、在庫確認信号を受信すると、在庫確認信号に含まれる店舗コード,店舗売場コード,製品コードリストに含まれる各製品コード55を用いて製品データベース70を検索する。例えば、ある製品コード(例えば、「22222222」)の製品Mについて、店舗4aにおける店内倉庫4Aの在庫数を検索する場合、管理装置10は、ステータス72aが「在庫」、場所72bが「店舗4a」、製品コード55が「22222222」に一致する固有IDコード53の数をカウントする。また、ある製品コード(例えば、「22222222」)の製品Mについて、店舗4aにおける売場4Bの在庫数(陳列数)を検索する場合、管理装置10は、ステータス72aが「在庫」、場所72bが「店舗4aの売場4B」、製品コード55が「22222222」に一致する固有IDコード53の数をカウントする。 When the management apparatus 10 receives the inventory confirmation signal, the management apparatus 10 searches the product database 70 using the store code, the store floor code included in the inventory confirmation signal, and each product code 55 included in the product code list. For example, for a product M with a certain product code (for example, “22222222”), when searching for the inventory quantity of the in-store warehouse 4A in the store 4a, the management apparatus 10 indicates that the status 72a is “stock” and the location 72b is “store 4a”. The number of unique ID codes 53 whose product code 55 matches “22222222” is counted. Further, for the product M of a certain product code (for example, “22222222”), when searching for the inventory quantity (display quantity) of the sales floor 4B in the store 4a, the management apparatus 10 indicates that the status 72a is “stock” and the location 72b is “ The number of unique ID codes 53 whose sales floor 4B of the store 4a and product code 55 match "22222222" are counted.
 管理装置10は、上述の処理により、各製品コードの製品Mの店内倉庫4A及び売場4Bの在庫数をそれぞれ取得すると、在庫結果信号(在庫結果コード,店舗コード,在庫結果リストを含む)を店舗装置40へ送信する。在庫結果コードは、各在庫確認処理を区別可能に設定された固有のコードであり、管理装置10によって独自に設定される。在庫結果リストは、各製品コードの製品Mについての店内倉庫の在庫数と売場の在庫数のリストである。 When the management apparatus 10 acquires the inventory quantity of the in-store warehouse 4A and the sales floor 4B of the product M of each product code by the above-described processing, an inventory result signal (including an inventory result code, a store code, and an inventory result list) is stored in the store. Transmit to device 40. The inventory result code is a unique code set so that each inventory confirmation process can be distinguished, and is uniquely set by the management apparatus 10. The inventory result list is a list of the in-store warehouse inventory and the sales floor inventory for the product M of each product code.
 店舗装置40は、在庫結果リストを受信すると、各製品コードの製品Mについての店内倉庫4Aの在庫数と売場4Bの在庫数を表示部44に表示する。また、店舗端末40Aは、各製品コードについて、陳列設定数を記憶部42に登録することができる。そして、店舗端末40Aは、各製品コードについて、在庫結果リストから得られた売場4Bの在庫数と陳列設定数とを比較し、売場4Bの在庫数が陳列設定数を下回っている場合には、表示部44に、売場4Bの在庫数が陳列設定数を下回っていることを表示する。店舗端末40Aは、例えば、表示部44において、売場4Bの在庫数を異なる色で表示したり、点滅表示させたりする。 When the store apparatus 40 receives the inventory result list, the store apparatus 40 displays the number of inventory in the store warehouse 4A and the number of inventory in the sales floor 4B for the product M of each product code on the display unit 44. Further, the store terminal 40A can register the display setting number in the storage unit 42 for each product code. Then, the store terminal 40A compares the inventory number of the sales floor 4B obtained from the inventory result list with the display setting number for each product code, and if the inventory number of the sales floor 4B is less than the display setting number, The display unit 44 displays that the stock quantity of the sales floor 4B is less than the display set number. For example, the store terminal 40A displays the number of stocks in the sales floor 4B in a different color or blinks on the display unit 44.
 店員は、表示部44を閲覧することにより、売場4Bでの陳列数が陳列設定数よりも少ない製品M及びその製品Mの店内倉庫4Aの在庫数を素早く特定することができる。このため、店員は、店内倉庫4Aから売場4Bの陳列棚へ製品Mを即座に移動させることが可能となる。これにより、販売機会の逸失を抑制することができる。 By viewing the display unit 44, the store clerk can quickly identify the product M in which the number of displays on the sales floor 4B is smaller than the display set number and the number of stocks in the store warehouse 4A of the product M. For this reason, the store clerk can immediately move the product M from the in-store warehouse 4A to the display shelf of the sales floor 4B. Thereby, loss of sales opportunities can be suppressed.
 次に、棚卸処理用に割り当てられたRFIDリーダ40Bを用いた簡易棚卸処理について説明する。上述のように製品データベース70には、各製品種類データについて、店内倉庫4A及び売場4Bの在庫状況がリアルタイムで反映される。しかしながら、何らかの原因により(例えば、万引き)、特定の製品種類の製品Mについて、店内倉庫4A及び売場4Bに存在する実数と製品データベース70上の数が異なる場合が生じ得る。したがって、定期的な棚卸作業を行う必要がある。 Next, a simple inventory process using the RFID reader 40B allocated for the inventory process will be described. As described above, the product database 70 reflects the stock status of the in-store warehouse 4A and the sales floor 4B in real time for each product type data. However, for some reason (for example, shoplifting), the number of products M of a specific product type may be different from the actual number in the store warehouse 4A and the sales floor 4B on the product database 70. Therefore, it is necessary to perform periodic inventory work.
 本実施形態では、店員は、棚卸処理用に割り当てられた手持ち式のRFIDリーダ40Bを用いて簡易に棚卸作業を行うことができる。具体的には、店員は、RFIDリーダ40Bを用いて、店内倉庫4Aの在庫棚、又は、売場4Bの陳列棚に保管されている多数の製品Mから順次にタグコードを読み取る。店舗端末40Aは、RFIDリーダ40Bから多数のタグコードを受信し、棚卸確認信号を作成して、管理装置10へ送信する。棚卸確認信号には、棚卸確認コード,場所コード,棚卸リストが含まれる。 In this embodiment, the store clerk can easily perform the inventory work using the handheld RFID reader 40B assigned for the inventory process. Specifically, the store clerk sequentially reads the tag codes from a large number of products M stored in the inventory shelf of the in-store warehouse 4A or the display shelf of the sales floor 4B using the RFID reader 40B. The store terminal 40A receives a number of tag codes from the RFID reader 40B, creates an inventory confirmation signal, and transmits it to the management device 10. The inventory confirmation signal includes an inventory confirmation code, a location code, and an inventory list.
 なお、本実施形態では、店内倉庫4A又は売場4Bを構成する壁面は、金属箔(例えば、アルミ箔)で覆われている。これにより、店内倉庫4Aと売場4Bとの間でRFIDリーダ40Bから照射される読み取り用の電磁波を遮断することができるので、店内倉庫4A内の製品Mの読み取り処理において売場4Bの製品Mが誤って読み取られること、及び、その逆を防止することが可能となる。 In addition, in this embodiment, the wall surface which comprises the store warehouse 4A or the sales floor 4B is covered with metal foil (for example, aluminum foil). As a result, the electromagnetic wave for reading emitted from the RFID reader 40B can be blocked between the store warehouse 4A and the sales floor 4B, so that the product M in the sales floor 4B is erroneously read in the process of reading the product M in the store warehouse 4A. Can be read, and vice versa.
 棚卸確認コードは、各棚卸処理を区別可能に設定された固有のコードであり、店舗端末40Aによって独自に設定される。また、棚卸を行う対象となる場所は、場所コードによって特定される。この場合は、棚卸を行う対象となる場所は、店舗4aの店内倉庫4A、又は、店舗4aの売場4Bである。棚卸リストは、RFIDリーダ40Bから受信した多数のタグコードに基づいて、店舗端末40Aによって作成される。棚卸リストは、タグコードに含まれる固有IDコード53と製品コード55からなるリストである。 The inventory check code is a unique code set so that each inventory process can be distinguished, and is uniquely set by the store terminal 40A. In addition, the location to be inventoried is specified by the location code. In this case, the place where inventory is performed is the in-store warehouse 4A of the store 4a or the sales floor 4B of the store 4a. The inventory list is created by the store terminal 40A based on a large number of tag codes received from the RFID reader 40B. The inventory list is a list including a unique ID code 53 and a product code 55 included in the tag code.
 管理装置10は、棚卸確認信号を受信すると、棚卸リストに含まれる固有IDコード53,場所コードに基づいて、製品データベース70を検索する。具体的には、管理装置10は、製品データベース70で固有IDコード53を特定し、特定した固有IDコード53に関連付けられた製品情報72内のステータス72aが「在庫」であり、且つ、場所が場所コード(「店舗4aの店内倉庫4A」又は「店舗4aの売場4B」)に一致することを確認する。管理装置10は、ステータス及び/又は場所が一致しない固有IDコード53と、対応する製品コード55を含む不一致リストを作成して、棚卸結果信号を店舗装置40へ送信する。棚卸結果信号には、棚卸結果コード,場所コード,不一致リストが含まれる。棚卸結果コードは、各棚卸確認処理を区別可能に設定された固有のコードであり、管理装置10によって独自に設定される。 When receiving the inventory confirmation signal, the management apparatus 10 searches the product database 70 based on the unique ID code 53 and the location code included in the inventory list. Specifically, the management apparatus 10 identifies the unique ID code 53 in the product database 70, the status 72a in the product information 72 associated with the identified unique ID code 53 is “inventory”, and the location is It is confirmed that it matches the location code ("store warehouse 4A in store 4a" or "sales floor 4B in store 4a"). The management apparatus 10 creates a mismatch list including the unique ID code 53 whose status and / or location do not match and the corresponding product code 55, and transmits an inventory result signal to the store apparatus 40. The inventory result signal includes an inventory result code, a location code, and a mismatch list. The inventory result code is a unique code set so that each inventory confirmation process can be distinguished, and is uniquely set by the management apparatus 10.
 店舗装置40は、棚卸結果信号を受信すると、不一致リストを表示部44に表示する。店舗4aでは、不一致リストに基づいて、製品データベース70の在庫数と実数との間に差が生じた原因を特定することができる。この原因の特定に基づいて、店舗端末40Aから管理装置10へ修正信号を送付することにより、製品データベース70を修正することができる。 When the store apparatus 40 receives the inventory result signal, the store apparatus 40 displays a mismatch list on the display unit 44. In the store 4a, the cause of the difference between the number of stocks in the product database 70 and the real number can be identified based on the mismatch list. Based on the identification of the cause, the product database 70 can be corrected by sending a correction signal from the store terminal 40A to the management device 10.
 10  管理装置
 20  工場装置
 20A 工場端末
 20B RFIDリーダ
 30  倉庫装置
 30A 倉庫端末
 30B,30C RFIDリーダ
 40  店舗装置
 40A 店舗端末
 40B,40C RFIDリーダ
 41a,41b アンテナ
 50  RFIDタグ
 53  固有IDコード
 55  製品コード
 70  製品データベース
 72  製品情報
 72a ステータス
 72b 場所(場所情報)
 73  処理イベント
 75  発送リスト
  M  製品
  P1,P2 梱包物
  S  配送管理システム
DESCRIPTION OF SYMBOLS 10 Management apparatus 20 Factory apparatus 20A Factory terminal 20B RFID reader 30 Warehouse apparatus 30A Warehouse terminal 30B, 30C RFID reader 40 Store apparatus 40A Store terminal 40B, 40C RFID reader 41a, 41b Antenna 50 RFID tag 53 Unique ID code 55 Product code 70 Product Database 72 Product information 72a Status 72b Location (location information)
73 Processing Event 75 Shipping List M Product P1, P2 Package S Delivery Management System

Claims (7)

  1.  複数の製品が梱包された梱包物を発送する発送場所に配置された発送側装置と、
     前記梱包物を受け取る受取場所に配置された受取側装置と、
     通信回線を介して前記発送側装置及び前記受取側装置と通信を行う管理装置と、を備えた配送管理システムであって、
     前記複数の製品の各々は、固有IDコードを記憶するRFIDタグを備え、
     前記管理装置は、前記複数の製品について、前記固有IDコードと前記固有IDコードに関連付けられた製品情報とを含む製品データベースを備え、
     前記発送側装置は、前記RFIDタグから前記固有IDコードを読み取る発送側RFIDリーダと、読み取られた前記固有IDコードを前記発送側RFIDリーダから受け取ると共に前記管理装置と通信を行う発送側端末と、を備え、
     前記受取側装置は、前記RFIDタグから前記固有IDコードを読み取る受取側RFIDリーダと、読み取られた前記固有IDコードを前記受取側RFIDリーダから受け取ると共に前記管理装置と通信を行う受取側端末と、を備え、
     前記発送側端末は、前記発送側RFIDリーダにより読み取られた前記梱包物のすべての製品の固有IDコードを含む発送リストを作成して、前記発送リストを含む発送信号を前記管理装置へ送信するように構成されており、
     前記管理装置は、前記発送側端末から前記発送信号を受信すると、前記発送リスト内の複数の固有IDコードを用いて前記製品データベースを検索して、前記発送リスト内の複数の固有IDコードに関連付けられた製品情報の組を特定し、特定した製品情報の組にそれぞれ固有且つ同一の発送情報を付加して前記製品データベースを更新するように構成されており、
     前記受取側端末は、前記受取側RFIDリーダにより読み取られた前記梱包物内の任意の少なくとも1つの製品の固有IDコードを含む受取信号を前記管理装置に送信するように構成されており、
     前記管理装置は、前記受取側端末から前記受取信号を受信すると、前記受取信号に含まれる1つの固有IDコードを用いて前記製品データベースを検索して、前記受取信号に含まれる1つの固有IDコードに関連付けられた製品情報を特定し、更に、特定した製品情報に含まれる前記発送情報を用いて前記製品データベースを検索して同じ発送情報を含む製品情報の組を特定し、特定した製品情報の組にそれぞれ固有且つ同一の受取情報を付加して前記製品データベースを更新するように構成されている、ことを特徴とする配送管理システム。
    A shipping side device arranged at a shipping location for shipping a packaged product with a plurality of products;
    A receiving device located at a receiving location for receiving the package;
    A management device that communicates with the sending side device and the receiving side device via a communication line;
    Each of the plurality of products includes an RFID tag that stores a unique ID code;
    The management device includes a product database including the unique ID code and product information associated with the unique ID code for the plurality of products,
    The sending device includes a sending RFID reader that reads the unique ID code from the RFID tag, a sending terminal that receives the read unique ID code from the sending RFID reader and communicates with the management device; With
    The receiving device includes a receiving RFID reader that reads the unique ID code from the RFID tag, a receiving terminal that receives the read unique ID code from the receiving RFID reader and communicates with the management device; With
    The shipping terminal generates a shipping list including unique ID codes of all products of the package read by the shipping RFID reader, and transmits a shipping signal including the shipping list to the management device. Is composed of
    Upon receiving the shipping signal from the shipping side terminal, the management device searches the product database using a plurality of unique ID codes in the shipping list and associates them with the plurality of unique ID codes in the shipping list. A set of product information specified, and the product database is updated by adding unique and identical shipping information to the specified product information set,
    The receiving terminal is configured to transmit a receiving signal including a unique ID code of any at least one product in the package read by the receiving RFID reader to the management device;
    When the management device receives the received signal from the receiving terminal, the management device searches the product database using one unique ID code included in the received signal, and one unique ID code included in the received signal. The product information associated with the product information is identified, and further, the product database including the same shipping information is identified by searching the product database using the shipping information included in the identified product information. A delivery management system configured to update the product database by adding unique and identical receipt information to each set.
  2.  前記製品データベースの製品情報は、前記製品が存在する場所を特定する場所情報を含み、
     前記管理装置は、前記受取信号を受信したことに応答して、前記特定した製品情報の組において、前記場所情報を前記受取側装置の場所に更新することを特徴とする請求項1に記載の配送管理システム。
    The product information of the product database includes location information for specifying a location where the product exists,
    2. The management device according to claim 1, wherein, in response to receiving the reception signal, the management device updates the location information with the location of the receiving device in the specified set of product information. Delivery management system.
  3.  前記管理装置は、前記特定した製品情報の組を前記受取側端末に送信することを特徴とする請求項1に記載の配送管理システム。 The delivery management system according to claim 1, wherein the management device transmits the specified set of product information to the receiving terminal.
  4.  前記発送側RFIDリーダは、前記梱包物の状態で前記梱包物内のすべての製品のRFIDタグから固有IDコードを一括して読み取るように、前記梱包物全体に読み取り用の電磁波を照射可能に構成されていることを特徴とする請求項1に記載の配送管理システム。 The shipping-side RFID reader is configured to be able to irradiate the entire package with electromagnetic waves for reading so that the unique ID codes are collectively read from the RFID tags of all products in the package in the state of the package. The delivery management system according to claim 1, wherein:
  5.  前記受取側RFIDリーダは、個々の製品のRFIDタグから固有IDコードを読み取るための手持ち式デバイスであることを特徴とする請求項1に記載の配送管理システム。 The delivery management system according to claim 1, wherein the receiving RFID reader is a handheld device for reading a unique ID code from an RFID tag of each product.
  6.  前記製品は衣料品であり、前記発送場所は前記製品を保管する倉庫であり、前記受取場所は前記製品を販売する店舗であることを特徴とする請求項1に記載の配送管理システム。 2. The delivery management system according to claim 1, wherein the product is clothing, the shipping place is a warehouse that stores the product, and the receiving place is a store that sells the product.
  7.  複数の製品が梱包された梱包物の配送管理方法であって、
     前記複数の製品の各々は、固有IDコードを記憶するRFIDタグを備え、
     管理装置は、前記複数の製品について、前記固有IDコードと前記固有IDコードに関連付けられた製品情報とを含む製品データベースを備え、
     発送場所に配置された発送側装置は、前記RFIDタグから前記固有IDコードを読み取る発送側RFIDリーダと、読み取られた前記固有IDコードを前記発送側RFIDリーダから受け取ると共に前記管理装置と通信を行う発送側端末と、を備え、
     受取場所に配置された受取側装置は、前記RFIDタグから前記固有IDコードを読み取る受取側RFIDリーダと、読み取られた前記固有IDコードを前記受取側RFIDリーダから受け取ると共に前記管理装置と通信を行う受取側端末と、を備え、
     前記発送側RFIDリーダによって読み取られた前記梱包物のすべての製品の固有IDコードを、前記発送側RFIDリーダが前記発送側端末に送信するステップと、
     前記発送側RFIDリーダから受信した前記梱包物のすべての製品の固有IDコードを含む発送リストを前記発送側端末が作成し、前記発送側端末が前記発送リストを含む発送信号を前記管理装置へ送信するステップと、
     前記管理装置が、前記発送側端末から受信した前記発送信号に含まれる前記発送リスト内の複数の固有IDコードを用いて前記製品データベースを検索して、前記発送リスト内の複数の固有IDコードに関連付けられた製品情報の組を特定し、特定した製品情報の組にそれぞれ固有且つ同一の発送情報を付加して前記製品データベースを更新するステップと、
     前記受取側RFIDリーダによって読み取られた前記梱包物内の任意の少なくとも1つの製品の固有IDコードを、前記受取側RFIDリーダが前記受取側端末に送信するステップと、
     前記受取側端末が、前記受取側RFIDリーダから受信した前記梱包物内の任意の少なくとも1つの製品の固有IDコードを含む受取信号を前記管理装置に送信するステップと、
     前記管理装置が、前記受取側端末から受信した前記受取信号に含まれる1つの固有IDコードを用いて前記製品データベースを検索して、前記受取信号に含まれる1つの固有IDコードに関連付けられた製品情報を特定し、更に、特定した製品情報に含まれる前記発送情報を用いて前記製品データベースを検索して同じ発送情報を含む製品情報の組を特定し、特定した製品情報の組にそれぞれ固有且つ同一の受取情報を付加して前記製品データベースを更新するステップと、を備えたことを特徴とする配送管理方法。
    A delivery management method for a packaged product in which a plurality of products are packed,
    Each of the plurality of products includes an RFID tag that stores a unique ID code;
    The management apparatus includes a product database including the unique ID code and product information associated with the unique ID code for the plurality of products,
    The shipping side device arranged at the shipping location receives the unique ID code from the RFID tag, and receives the read unique ID code from the shipping RFID reader and communicates with the management device. A shipping terminal,
    The receiving device arranged at the receiving location receives the unique ID code from the RFID tag, receives the unique ID code from the receiving RFID reader, and communicates with the management device. A receiving terminal,
    Sending the unique ID codes of all the products of the package read by the sending RFID reader to the sending terminal, the sending RFID reader;
    The shipping terminal generates a shipping list including unique ID codes of all products of the package received from the shipping RFID reader, and the shipping terminal transmits a shipping signal including the shipping list to the management device. And steps to
    The management device searches the product database using a plurality of unique ID codes in the shipping list included in the shipping signal received from the shipping side terminal, and sets the plurality of unique ID codes in the shipping list. Identifying a set of associated product information, adding unique and identical shipping information to the identified set of product information, and updating the product database;
    The receiver RFID reader sending a unique ID code of any at least one product in the package read by the receiver RFID reader to the receiver terminal;
    The receiving terminal transmitting a receiving signal including a unique ID code of any at least one product in the package received from the receiving RFID reader to the management device;
    The management device searches the product database using one unique ID code included in the received signal received from the receiving terminal, and is associated with one unique ID code included in the received signal Identifying information, further searching the product database using the shipping information included in the identified product information to identify a set of product information including the same shipping information, each unique to the identified set of product information and And a step of updating the product database by adding the same receipt information.
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